Jobs in Oman
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Jobs Found
WSP
Oman - Oman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. Project Engineer who will be responsible for managing the execution of 11kV/LT projects shall undertake the following actions:</p><p>Manage & supervise all distribution substation construction activities and Overhead lines /Under Ground Line works</p><p>Review and approve the construction program submitted by the contractor and coordinate with the civil engineers to comply the requirements.</p><p>Provide assistance TO CONTRACTOR to finalize any outstanding issues related to approval, construction of existing construction stations.</p><p>Issue instructions to the contractor and supervise the execution of the works in accordance with tender specification and provide monthly feedback reports of energized projects during its defect liability period</p><p>Issue weekly and monthly progress reports and other technical financial reports associated with the works.</p><p>Review contractors claim for change request (cost/time) and prepare & submit relevant reports</p><p>Attend progress meetings as and when required to review progress and identify problems, if any.</p><p>Prepare & Submit proposal if required any changes on scope/time/quality/technical requirements in time.</p><p>In each meeting such issues shall be escalated along with proper recommendations.</p><p>Carryout site visit/factory visit jointly on or behalf of client for inspection, testing, during manufacturing, engineering, erection, testing and commissioning and ensure completion of all punch list point if raised, categorically.</p><p>Project correspondence/documents, drawing submittal, review and reply to and from contractor:</p><p>Clearance of energization & snags and ensuring project closure in all respect, including as built approvals, certification and report on lesson learnt</p><p>Study the Invoice submitted by contractor & its certification</p><p>Contractor performance report & other relevant reports to be submitted in time as per line manager s instruction</p><p>Site Visit reports to be submitted on time</p><p>All other works seen by the client necessary to complete the project will be part of consultant scope.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in electrical engineering or related field. Professional engineering license preferred. In-depth knowledge of electrical systems, codes, and standards. Proven experience in project management and team leadership.</p><p></p></section>
WSP
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. As a Graduate Engineer Electrical, you will be responsible for overseeing various construction projects, ensuring adherence to design specifications, safety standards, and project timelines.</p><p>Manage and oversee engineering projects from inception to completion. Develop project plans, schedules, and budgets, ensuring adherence to timelines and budgetary constraints. Coordinate with project stakeholders, including clients, contractors, architects, and regulatory agencies. Conduct regular site visits to monitor progress, quality of work, and adherence to safety protocols. Address any site-related issues promptly, providing technical guidance and solutions as necessary. Ensure compliance with relevant building codes, regulations, and environmental standards. Review project designs, specifications, and drawings to ensure accuracy and feasibility. Provide input during the design phase to optimize construction processes and materials selection. Collaborate with design teams to resolve any design-related issues or modifications. Quality Assurance/Quality Control (QA/QC): Implement QA/QC procedures to ensure construction work meets established standards and specifications. Conduct inspections and tests to verify the quality of materials and workmanship. Document and report any non-conformities or deviations, and work towards timely resolution. Work closely with architects, structural engineers, and other professionals to coordinate interdisciplinary aspects of projects. Foster a collaborative and positive work environment, encouraging effective communication and teamwork. Provide mentorship and support to junior engineers and site staff as needed.</p><p>Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Electrical Engineering or related field. Master's degree preferred. Professional Engineer (PE) license or eligibility for licensure. Proven experience in Electrical engineering, with a focus on site management and construction. Strong knowledge of construction methods, materials, and techniques.</p><p></p></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To provide independent assurance over IT governance, cybersecurity, application controls, and IT general controls, ensuring alignment with organizational objectives, risk appetite, and Nama Electricity Supply Company / OIA governance and assurance standards. Conduct IT audits covering ITGC, cybersecurity, applications, and infrastructure, as per the approved Internal Audit Plan, analyzing data to assess. Develop and implement audit programs, including risk assessments, control matrix, and procedures based on guidance from Senior IT Auditor/Section Head. Collect and maintain proper audit evidence, ensuring accurate working papers, conclusions, and files are maintained in accordance with the division's policies. Perform data analysis within assigned audit areas to identify trends, anomalies, and control weaknesses. Ensure adherence to set IT Audit KPIs, reporting high-risk observations, and tracking implementation progress for observations, risk severity, cost saving, and revenue/loss optimization opportunities. Conduct audits effectively and within the allocated man-days budgeted as per the approved annual audit plan. Maintain complete and accurate engagement workpapers/files in accordance with quality standards and the approved Internal Audit Manual or International Standards for the Professional Practices of Internal Auditing. Produce high-quality IT Audit Findings and reports adhering to communication criteria and quality standards outlined in the approved Internal Audit Manual or International Standards for the Professional Practices of Internal Auditing. Ensure timely follow-up of findings in assigned areas, following the approved IA Follow-Up process. Assist in developing audit reports, findings, and recommendations for discussions with the Senior IT Auditor. Communicate audit findings and recommendations effectively to process owners, division heads, and Senior Management. Collaborate with the Internal Audit team, providing support for timely follow-up of corrective action items and implementation of the Personal Development Plan (PDP). Contribute to the effectiveness of the Internal Audit function through thorough audit execution and identification of areas for process improvement. Deliver high-quality audit reports and maintain positive client/auditee relationships, enhancing organizational risk management and operational excellence. Enhance skills and knowledge related to Business Acumen, Ethics, Governance, Risk, and Control through continuous learning and alignment with the International Professional Practices Framework. Adhere to company policies, procedures, guidelines, and Nama/OIA applicable standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in IT, Computer Science, IS, or related field. Professional-related certificates, such as CIA and CISA, are preferable. Experience working in an audit or risk management function is preferred. Experience in the power/ water sector is preferred. Minimum 3 years in IT/ IT audit / IT risk with a Bachelor s Degree.</p><p></p></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for maintenance, repair, and basic MEP work to ensure smooth kitchen operations.</p><p>Key Responsibilities:</p><ul><li>Maintain and repair kitchen equipment (ovens, fryers, refrigerators, dishwashers, coffee machines)</li><li>Perform preventive maintenance and troubleshoot breakdowns</li><li>Handle electrical (DB, wiring, sockets, breakers), plumbing (water lines, drainage, grease traps), and mechanical/HVAC (FCU) tasks</li><li>Attend breakdown calls, maintain service records, and adhere to safety and hygiene standards</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma/ITI in Electrical or Mechanical field</li><li>3 5 years of relevant experience</li><li>Strong knowledge of kitchen equipment and MEP systems</li><li>Good troubleshooting skills</li></ul><p>Preferred Experience:</p><ul><li>Experience as a kitchen equipment technician in a five-star hotel</li><li>Experience in canteen or catering company environments</li></ul><p></p></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Support the delivery of enterprise applications, digital platforms, and integration initiatives. Participate in the full Software Development Life Cycle (SDLC), including analysis, planning, testing, deployment, and post-implementation support. Ensure compliance with organizational policies, regulatory requirements, and IT governance standards. Collaborate with internal stakeholders, vendors, and third-party service providers. Prepare documentation aligned with project and operational standards. Contribute to continuous improvement of delivery processes, quality standards, and operational efficiency. Support knowledge transfer and development of internal capabilities.</p><p>The Senior Business System Analyst shall:</p><ul><li><strong>Business Analysis & Requirements Management</strong><ul><li>Conduct stakeholder analysis and requirements elicitation workshops.</li><li>Prepare Business Requirement Documents (BRD), Functional Specifications, and Use Cases.</li><li>Perform gap analysis between existing systems and proposed solutions.</li><li>Ensure traceability between business requirements and system implementation.</li><li>Ensure completeness, clarity, and consistency of requirements documentation.</li><li>Review system changes and enhancements for alignment with business objectives.</li><li>Provide analytical support during issue resolution and decision-making.</li></ul></li><li><strong>Solution & Integration Support</strong><ul><li>Support solution design discussions with architects and developers.</li><li>Define integration requirements including APIs, data exchange, and workflow automation.</li><li>Assist in reviewing vendor proposals and technical solutions.</li></ul></li><li><strong>Project Delivery Support</strong><ul><li>Support UAT planning and execution.</li><li>Facilitate communication between business users and technical teams.</li><li>Support project teams during implementation and delivery phases.</li><li>Support change management and impact analysis.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Conduct stakeholder analysis and requirements elicitation workshops.</li><li>Prepare Business Requirement Documents (BRD), Functional Specifications, and Use Cases.</li><li>Perform gap analysis between existing systems and proposed solutions.</li><li>Ensure traceability between business requirements and system implementation.</li><li>Ensure completeness, clarity, and consistency of requirements documentation.</li><li>Review system changes and enhancements for alignment with business objectives.</li><li>Provide analytical support during issue resolution and decision-making.</li><li>Support solution design discussions with architects and developers.</li><li>Define integration requirements including APIs, data exchange, and workflow automation.</li><li>Assist in reviewing vendor proposals and technical solutions.</li><li>Support UAT planning and execution.</li><li>Facilitate communication between business users and technical teams.</li><li>Support project teams during implementation and delivery phases.</li><li>Support change management and impact analysis.</li></ul><p></p></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title General Counsel Grade Stream Legal Function Legal Location Oman - Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to OQEP CEO Direct reports VP Legal Principal Legal Counsel (2) Business Partner Legal Job purpose To lead and oversee the company s legal, governance, and compliance functions, ensuring the organization operates within a robust legal and regulatory framework while supporting the delivery of strategic and operational objectives. The General Counsel serves as the principal legal advisor to the Chief Executive Officer and Executive Leadership Team, providing authoritative guidance on legal risk, corporate governance, commercial transactions, and regulatory compliance across all business activities. The role ensures the development and implementation of an integrated legal strategy that protects the company s interests, supports major commercial and operational initiatives, and strengthens governance, compliance, and ethical standards across the organization. The position will act in accordance with the OQEP s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE & Energy Management System requirements standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Strategic Legal Leadership Serve as the chief legal advisor to the CEO and Executive Leadership Team on all legal, regulatory, and governance matters affecting the organization. Develop and implement the company s legal strategy aligned with corporate objectives, risk appetite, and regulatory requirements. Provide legal oversight for major commercial agreements, strategic partnerships, investments, joint ventures, and complex transactions. Ensure proactive legal risk management across all operational, commercial, and corporate activities. Corporate Governance & Compliance Lead the development and implementation of robust corporate governance frameworks aligned with regulatory requirements and best practices. Oversee compliance programs to ensure adherence to applicable laws, regulations, and internal policies. Advise the CEO and Board on governance matters, legal exposure, and regulatory developments affecting the company. Promote a strong culture of ethics, integrity, and compliance across the organization. Legal Support for Business & Operations Provide legal oversight and guidance for operational and commercial activities including technical service divisions, maintenance operations, HSSE activities, operational contracts, and project development initiatives. Ensure legal support is effectively provided to operational departments including B60 operations and other core upstream activities. Guide legal review of major capital projects, procurement strategies, operational agreements, and service contracts. Support operational leadership in mitigating contractual, regulatory, and operational legal risks. Corporate & Support Function Legal Advisory Provide legal advisory and oversight for corporate and support functions including HR, Finance, IT, and other corporate services. Ensure employment practices, financial governance, procurement activities, and digital initiatives comply with applicable legal and regulatory frameworks. Support transformation initiatives, corporate restructuring, and strategic business changes from a legal perspective. Contracting & Commercial Risk Management Oversee legal review and negotiation of complex commercial agreements, including upstream contracts, service agreements, partnerships, and procurement arrangements. Ensure contractual frameworks appropriately allocate risk and protect the company s financial and operational interests. Support dispute prevention and resolution strategies including arbitration, mediation, and litigation when necessary. Leadership & Organizational Development Lead and develop the Legal function to ensure high-quality legal advisory services across the organization. Provide leadership to direct reports including the VP Legal and Principal Legal Counsel, ensuring effective delivery of legal services across operational and corporate functions. Foster strong collaboration between legal teams and operational, commercial, and corporate departments. Develop internal legal capabilities, processes, and systems to enhance efficiency and effectiveness of legal services. Stakeholder & External Relationship Management Represent the organization in legal matters with regulators, partners, joint ventures, and external legal advisors. Manage relationships with external counsel and ensure effective use of legal resources. Support the CEO and leadership team in negotiations with key stakeholders and strategic partners. Key interactions Internal: OQ.SAOC, EP Functions External: Staffing specialized Contractors, Vendors & Suppliers Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum qualification required is a college graduate degree in law, Master or any other qualification is a plus. Excellent knowledge of written, read, and spoken English (required) 18+ years of experience in law as a senior member of a corporate legal function (required) Legal for Energy Industry with +5 years as senior member of a corproate legal function or partner in a law firm. A deep understanding of relevant laws and regulations is essential for this role, including expertise in areas such as environmental law, labour law, and contract law. Strong experience in: Long experience in Upstream legal frame. Legal Compliance, Legal Operation Corporate Law, Omani law or British law under Oil & Gas frame. Corporate Governance. Deep understanding of Local and multinational contracts & agreements relevant laws and regulations is essential for this role, including expertise in areas such as environmental law, labour law, and contract law. Soft : Strong leadership skills: Leader able to inspire and motivate a team, and who can work effectively with other members of the executive team to achieve the company's goals. Ability to analyse complex legal and business issues, identify potential risks, and develop strategies to mitigate those risks. Strategic thinking about the business and its goals, and to develop legal strategies that align with those goals. Excellent communication skills with the ability to communicate complex legal issues to non-legal stakeholders and to negotiate effectively with outside parties and negotiate / influence. Ability to influence internal and external stakeholders and to communicate at various corporate levels. Ability to work across different functions. Ability to work with diverse cultural backgrounds. Engages & inspires people to collaborate and share knowledge to achieve common goals. Empowering & developing high performing Teams for a competitive advantage Promotes Teamwork and an environment of Diversity & Inclusion Builds trust by meeting commitments & creating an environment of transparency and accountability. Models and ensures commitment with business aspirations, ethics & guidelines. Maintaining effective, accurate and transparent communication with all stakeholders & community Pursues innovation & continuous improvement. Takes accountability for a performance culture that delivers continuous transformation. Ethics and integrity Capable of inspiring and leading change Technical: Computer literacy including MS Office Ability to balance legal requirements with commercial goals and to build strong relationships with stakeholders is key to success in this role. Strong understanding of the Upstream industry and its commercial drivers Conduct legal negotiation. Ability to identify and manage legal risks, including the ability to develop and implement risk management strategies. Leads a solution-based approach to planning and deliver competitive results. Transforms strategic insight into achieving business excellence.</p><p></p></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for: GL monitoring, controls, substantiation and reconciliation Compliance with Oman VAT Law Finance Project support role Finance strategy enabler Others Principal Accountabilities: o Support in the implementation of Projects, Automations and Process enhancements under the finance department domain o Act as single point of contact for Strategic initiatives related to finance department and as an enabler for supporting the initiatives of other departments of the bank o Ensure accounting policies and procedures are fully documented and updater o Monitoring Banks General ledger,Substantiation,Reconciliation and controls over balances and GL parameterization. This will include among other things balance proofing, overdue analysis ageing, cleanup of balances,documentation, follow up and issue resolution, system parametrization review and control, presentation deck preparation etc. o Ensuring timely and accurate circulation of internal MIS decks on Other assets, Other Liabilities, routing accounts, control and suspense accounts o Address and resolve queries from auditors, management and other business departments. Provide support for preparation of statutory accounts and interim accounts VAT compliance Comply with the regulatory requirements related to the VAT law, such as: Preparation of Monthly/Quarterly control reports Reconciliation of VAT and General ledger balances across multiple systems Preparation and submission of monthly / quarterly VAT returns Computation of Input Tax Credit ratio Payment of VAT liability to Tax authorities Passing of relevant VAT related accounting entries Respond to VAT related queries from businesses, compliance, auditors, Tax authorities, etc. Documentation and record management: Coordinate VAT Audits and handle Adhoc queries from Tax authorities Provide full support on other AdHoc requirements related to the profile Support in internal back up and succession planning for finance units Personnel Specifications: Bachelor Accounting, Finance and Chartered Accountant Experience in banking / financial services industry Good managerial and functional skills Strong in Excel, Power point, and other IT tool skills</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor Accounting, Finance and Chartered Accountant Experience in banking / financial services industry Good managerial and functional skills Strong in Excel, Power point, and other IT tool skills</p><p></p></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To support the Budgeting & Planning Section Head in planning, preparing, and monitoring the Bank s Budget and Rolling Plan. Coordinate with departments, consolidate budgets, and ensure adherence to financial plans. Facilitate the budgetary process and provide financial analysis to support effective management decision-making and strategic alignment.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>1. Budget Preparation & Consolidation</strong></p><p>1.1 Assist in the preparation and consolidation of the annual budget by collecting data from departments, business lines, and strategic initiatives.</p><p>1.2 Coordinate with department heads and budget owners to ensure timely and accurate submission of budget proposals.</p><p>1.3 Provide justifications and explanations to Management and the Board for the proposed budgets.</p><p>1.4 Preparation & maintenance of the complete budget working files and related documents</p><p><strong>2. Rolling Forecasting & Capital Planning</strong></p><p>Develop, maintain, and continuously update rolling forecasts covering profitability, balance sheet growth, liquidity, capital adequacy, and key business drivers. Coordinate with business units and support functions to incorporate changing market conditions, business assumptions, and strategic initiatives into rolling forecast models. Support the preparation of forward-looking financial projections for Management, Board Committees, Shareholders, and regulators, ensuring consistency with approved strategic and business plans. Provide forecast inputs and analytical support for ICAAP, Capital Planning, and other regulatory submissions required by the Central Bank of Oman.</p><p><strong>3. Monitoring & Performance Reporting</strong></p><p>3.1 Monitor departmental and overall budget performance to ensure alignment with approved financial plans.</p><p>3.2 Identify and analyze variances between actual and budgeted figures, and report insights to the Budgeting & Control Section Head.</p><p>3.3 Support reforecasting efforts and ensure accurate and timely performance reporting through monthly, quarterly, and periodic reports (including income statements, balance sheets, and cash flow statements).</p><p><strong>4. Financial & Strategic Analysis</strong></p><p>4.1 Conduct financial and transactional analysis to identify trends, cost-saving opportunities, and performance improvement areas.</p><p>4.2 Provide recommendations to improve budget efficiency and support strategic decision-making.</p><p><strong>5. Cost Control & Optimization</strong></p><p>5.1 Implement and support cost control measures, including participation in cost review meetings and development of a cost accounting model/system for management accounts.</p><p>5.2 Promote continuous improvement in budgeting and cost management practices by aligning with the best international practices and enhancing productivity.</p><p><strong>6. Strategic Alignment & Integration</strong></p><p>6.1 Support departments in developing strategies aligned with functional and organizational goals, ensuring both vertical and horizontal integration.</p><p>6.2 Prepare financial projections for long-term planning and regulatory purposes, including inputs for ICAAP documentation required by the Central Bank of Oman.</p><p><strong>7. Governance & Compliance</strong></p><p>7.1 Ensure all budget-related activities and documentation comply with internal policies and external regulations.</p><p>7.2 Stay updated with changes in financial regulations and adjust practices accordingly.</p><p>7.3 Supervise communication and implementation of policies and procedures to maintain adherence to organizational and legislative standards.</p><p><strong>8. Teamwork & Operational Support</strong></p><p>8.1 Manage or support daily operations within the budgeting function, enabling effective teamwork and high performance.</p><p>8.2 Contribute to the ongoing development and refinement of systems, processes, and reporting frameworks to support operational efficiency.</p><p><strong>9. Other Duties</strong></p><p>9.1 Perform any other tasks assigned from time to time by the manager or management.</p><p><strong>KEY INTERACTIONS</strong></p><p>1. Internal Board, Management & all internal department and branches As per operational activities</p><p>2. External Shareholder(s), Auditors As part of operational activities</p><p>3. Level of external interaction This position requires a low to medium level of external interaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education:</strong> Required: Bachelor's degree in relevant discipline. Preferred: Master's degree in relevant discipline and/or professional qualification such as ACCA or CFA.</li><li><strong>Experience:</strong> 3 to 5 years of experience in relevant discipline.</li><li><strong>Special Skills & Knowledge:</strong> Strong analytical and numerical skills. Proficiency in budgeting and financial management models and ERP system. Excellent communication and interpersonal skills. Attention to detail and accuracy in financial reporting. Proficient in spreadsheets for data analysis, budgeting models, and financial reporting. Good command of word applications for report writing and documentation. Fluent in Presentation applications for preparing budget presentations and communicating financial insights to management. Fluent in reading, writing, and speaking Arabic and English</li><li><strong>Business Understanding:</strong> This position requires a high level of business understanding</li><li><strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong> Professional qualification such as ACCA or CFA</li></ul><p></p></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Core Banking & Payment Systems Specialist is responsible for the administration, support, enhancement, testing, deployment, and continuous improvement of the Bank's Core Banking System (ICBS) and payment systems. The role acts as the primary liaison between business users, IT teams, vendors, and external stakeholders to ensure that all business requirements, system enhancements, regulatory changes, and technical updates are successfully implemented without impacting business operations. The incumbent will manage the full lifecycle of system changes, including requirement analysis, testing, quality assurance, deployment, production support, and vendor coordination for Core Banking, ACH, RTGS, VAT, ERP, and related integrated banking applications.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>Core Banking System (ICBS) Management</strong></p><ul><li>Administer, support, and maintain the ICBS Core Banking System.</li><li>Act as the primary point of contact between the Bank and the Core Banking vendor for all technical and functional matters.</li><li>Gather, analyze, and document business requirements for new features, enhancements, and regulatory changes.</li><li>Translate business requirements into functional specifications and coordinate implementation with the vendor.</li><li>Review and validate vendor deliverables to ensure compliance with business requirements.</li><li>Monitor system performance and ensure high availability of Core Banking services.</li><li>Identify opportunities to optimize banking processes through standard ICBS functionalities.</li><li>Evaluate customization requests and recommend the most effective solution.</li></ul><p><strong>Change Management & System Enhancements</strong></p><ul><li>Manage all Core Banking system changes from requirement gathering through production deployment.</li><li>Coordinate the implementation of new functionalities, enhancements, fixes, and patches.</li><li>Ensure all requested changes are configured correctly and aligned with business requirements.</li><li>Conduct impact analysis for all proposed changes before implementation.</li><li>Ensure proper documentation of all system modifications and configurations.</li><li>Participate in Change Advisory Board (CAB) meetings and provide technical recommendations.</li></ul><p><strong>Testing & Quality Assurance</strong></p><ul><li>Deploy patches, upgrades, and enhancements in the test environment.</li><li>Prepare and execute functional, integration, regression, and user acceptance testing.</li><li>Validate that all requested changes function as expected.</li><li>Verify that new changes do not negatively impact existing system functionality.</li><li>Identify, document, and coordinate resolution of defects with vendors and stakeholders.</li><li>Prepare testing reports and deployment readiness recommendations.</li></ul><p><strong>Production Deployment & Support</strong></p><ul><li>Coordinate and execute production deployments in accordance with approved management procedures.</li><li>Ensure successful migration of approved changes from test to production environments.</li><li>Conduct post-deployment validation and system health checks.</li><li>Monitor production systems and resolve issues within agreed service levels.</li><li>Ensure minimal disruption to banking operations during deployments and upgrades.</li><li>Provide after-hours support during critical system implementations and upgrades when required.</li></ul><p><strong>Vendor & Stakeholder Management</strong></p><ul><li>Manage relationships with system vendors and service providers.</li><li>Track vendor performance against agreed SLAs.</li><li>Coordinate issue resolution and enhancement requests with vendors.</li><li>Ensure timely closure of outstanding issues and defects.</li><li>Participate in project meetings and provide technical guidance.</li><li>Work closely with business departments to understand operational needs and provide suitable solutions.</li></ul><p><strong>System Integration & Regulatory Compliance</strong></p><ul><li>Support integrations between Core Banking and other systems including<br>o Digital Banking Platform<br>o AML Systems<br>o CRM Systems<br>o ERP Systems<br>o Government Platforms<br>o Other third-party applications</li><li>Ensure compliance with Central Bank regulations and internal policies.</li><li>Support regulatory reporting and compliance-related system changes.</li><li>Assist in audits, inspections, and compliance reviews.</li></ul><p><strong>Documentation & Reporting</strong></p><ul><li>Maintain system configuration and operational documentation.</li><li>Prepare reports on system performance, incidents, changes, and enhancements.</li><li>Develop and maintain operational procedures and user guides.</li><li>Ensure proper knowledge transfer and documentation for all implemented changes.</li></ul><p><strong>KEY INTERACTIONS</strong></p><ol><li>Internal All internal departments and branches As per operational activities</li><li>External Vendors, Service Providers, Clients As part of operational activities</li></ol><p><strong>Level of external interaction</strong> This position requires a medium level of external interaction</p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong></p><p><strong>Education:</strong> Bachelor s degree in information technology, Computer Science, Information Systems, Software Engineering, or a related field. Professional certifications in Core Banking Systems, Oracle, ITIL, or Project Management are preferred.</p><p><strong>Experience:</strong> Minimum 7 10 years of experience in banking technology. Minimum 5 years of hands-on experience supporting Core Banking Systems. Strong experience working with Core Banking platforms. Experience managing ACH, RTGS, ERP, and other banking payment systems. Experience working with banking vendors and third-party service providers.</p><p><strong>Special Skills & Knowledge:</strong> Banking Operations and Payment Systems. ACH and RTGS Operations. ERP Systems Support. AML System Support SQL and Database Querying. System Integration and API Concepts. Change Management and Release Management. Software Testing and Quality Assurance. Incident and Problem Management. Regulatory and Compliance Requirements. Microsoft Office Applications.</p><p><strong>Business Understanding:</strong> This position requires a medium to high level of business understanding</p><p><strong>HEALTH, SAFETY AND ENVIRONMENT</strong></p><p>This position follows all the HSE procedures as set by the company</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in information technology, Computer Science, Information Systems, Software Engineering, or a related field.</li><li>Professional certifications in Core Banking Systems, Oracle, ITIL, or Project Management are preferred.</li><li>Minimum 7 10 years of experience in banking technology.</li><li>Minimum 5 years of hands-on experience supporting Core Banking Systems.</li><li>Strong experience working with Core Banking platforms.</li><li>Experience managing ACH, RTGS, ERP, and other banking payment systems.</li><li>Experience working with banking vendors and third-party service providers.</li><li>Banking Operations and Payment Systems.</li><li>ACH and RTGS Operations.</li><li>ERP Systems Support.</li><li>AML System Support</li><li>SQL and Database Querying.</li><li>System Integration and API Concepts.</li><li>Change Management and Release Management.</li><li>Software Testing and Quality Assurance.</li><li>Incident and Problem Management.</li><li>Regulatory and Compliance Requirements.</li><li>Microsoft Office Applications.</li><li>This position requires a medium to high level of business understanding</li></ul><p></p></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To support the design, measurement, enhancement, and optimization of customer experiences across the Bank s digital channels and platforms. The role is responsible for ensuring that digital customer journeys are seamless, intuitive, and customer-centric while supporting digital adoption, omnichannel integration, customer engagement, and continuous improvement initiatives aligned with the Bank s Customer Experience Strategy and Digital Transformation roadmap.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>Strategic:</strong></p><ul><li>Support the implementation of the Bank s Digital Customer Experience Strategy and Digital Transformation initiatives.</li><li>Contribute to the development of customer-centric digital experiences across all customer-facing digital channels.</li><li>Support the identification of opportunities to improve digital customer engagement, usability, accessibility, and adoption.</li><li>Participate in digital customer journey mapping and experience design initiatives.</li><li>Benchmark digital customer experience practices against leading banks and industry best practices.</li><li>Support the implementation of omnichannel customer experience initiatives to ensure consistency across customer touchpoints.</li></ul><p><strong>Operational:</strong></p><ul><li>Monitor customer experience across digital channels including websites, customer portals, mobile applications, self-service platforms, CRM channels, and emerging digital solutions.</li><li>Analyze customer behavior, customer interactions, and usage patterns across digital channels to identify improvement opportunities.</li><li>Track and monitor digital customer experience KPIs including digital adoption, portal utilization, customer satisfaction, digital service performance, customer effort, abandonment rates, and channel migration metrics.</li><li>Conduct digital experience assessments and identify friction points affecting customer engagement and satisfaction.</li><li>Collaborate with Information Technology, Digital Transformation, Operations, and business units to recommend and implement customer-centric digital improvements.</li><li>Support testing and validation of digital platforms, customer portals, mobile applications, and customer-facing solutions from a customer experience perspective.</li><li>Participate in User Acceptance Testing (UAT) and customer experience reviews for new digital products, enhancements, and technology initiatives.</li><li>Monitor customer feedback related to digital channels and coordinate with Voice of Customer and Customer Journey teams to identify opportunities for improvement.</li><li>Support implementation of CRM, customer engagement, and omnichannel communication initiatives.</li><li>Assist in developing digital experience dashboards, scorecards, reports, and presentations for management review.</li><li>Track progress of digital customer experience improvement initiatives and report outcomes against agreed targets.</li><li>Support the implementation of accessibility, usability, and customer-centric design standards across digital platforms.</li><li>Contribute to the achievement of customer experience objectives related to digital adoption, customer satisfaction, and service excellence.</li><li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li></ul><p><strong>People:</strong></p><ul><li>Promote digital-first and customer-centric thinking across the organization.</li><li>Support awareness initiatives aimed at increasing digital adoption and customer engagement.</li><li>Contribute to knowledge sharing and dissemination of digital customer experience best practices.</li><li>Support customer experience capability-building initiatives related to digital channels and customer engagement.</li></ul><p><strong>KEY INTERACTIONS</strong></p><p><strong>1. Internal</strong></p><ul><li>Head of Customer Experience</li><li>Manager Customer Experience</li><li>Center Specialist</li><li>Voice of Customer Specialist</li><li>Customer Journey</li><li>Digital Transformation Department</li><li>Information Technology Department</li><li>Operations Department</li><li>Business Units</li><li>Product Development Teams</li><li>Marketing & Corporate Communications</li><li>Contact Center Team</li><li>Customer Complaints Team</li><li>Branch Network</li><li>Human Capital (for awareness and capability-building initiatives)</li><li>As per operational activities</li></ul><p><strong>2. External</strong></p><ul><li>Technology Vendors</li><li>Digital Solution Providers</li><li>CRM Providers</li><li>Customer Experience Consultants</li><li>Research and Survey Providers</li><li>Customers</li><li>Service Providers</li><li>As part of operational activities</li></ul><p><strong>3. Level of external interaction</strong></p><p>This position requires a High level of external interaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong></p><p><strong>Education:</strong></p><p>Bachelor s Degree in Business Administration, Information Systems, Digital Business, Marketing, Customer Experience, Computer Science, Banking, or related discipline.</p><p><strong>Experience:</strong></p><p>4 6 years of relevant experience in digital customer experience, digital channels management, customer engagement, CRM, digital transformation, customer journey management, UX/UI, or related fields.</p><p><strong>Special Skills & Knowledge:</strong></p><ul><li>Strong understanding of Digital Customer Experience principles and best practices.</li><li>Knowledge of digital customer journeys, omnichannel customer engagement, and customer-centric design.</li><li>Familiarity with CRM platforms, customer portals, mobile applications, and digital service platforms.</li><li>Experience in customer analytics, digital adoption measurement, and customer behavior analysis.</li><li>Understanding of UX/UI concepts and usability assessment methodologies.</li><li>Knowledge of customer experience metrics including NPS, CSAT, CES, digital adoption, and customer engagement indicators.</li><li>Proficiency in Microsoft Office applications, Power BI, and reporting tools.</li><li>Strong analytical, problem-solving, and stakeholder management skills.</li><li>Excellent communication and presentation skills.</li></ul><p><strong>Business Understanding:</strong></p><p>This position requires a low-medium level of business understanding</p><p><strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong></p><p>Professional certifications in Customer Experience, Digital Experience, UX/UI, Customer Journey Management, Digital Transformation, CRM, or related disciplines are preferred.</p><p></p></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Asst. Specialist Client Relationship (Branch) is responsible for managing and servicing an assigned portfolio of SME clients at the branch level and acting as the primary on-ground interface between the Bank and its SME customers. The role focuses on client acquisition, relationship management, documentation, site visits, and ongoing portfolio monitoring, while coordinating closely with the Section Head Client Relationship (Head Office) and SME Head Office teams to ensure credit quality, regulatory compliance, and portfolio performance. The role includes mandatory site visits for new SME customers, pre- and post-disbursement verification, and periodic or ad-hoc client visits to support credit assessment, disbursement control, and risk monitoring.</p><p>2. Duties and Responsibilities</p><p>Client Relationship & Business Development</p><ul><li>Manage an assigned portfolio of SME clients at the branch level, ensuring high standards of service and relationship management.</li><li>Acquire new SME clients in line with approved target segments, business plans, and credit appetite.</li><li>Conduct regular client meetings and visits to understand business operations, funding requirements, and risk profile.</li><li>Act as the first point of contact for SME clients for day-to-day banking and service requirements.</li></ul><p>Site Visits & On-Ground Assessment</p><ul><li>Conduct mandatory site visits for new SME customers as part of onboarding and initial credit assessment.</li><li>Perform pre-disbursement and disbursement-related site visits to verify business operations, asset existence, and compliance with approved terms.</li><li>Undertake post-disbursement and periodic site visits to monitor end-use of funds, operational continuity, and portfolio health.</li><li>Carry out ad-hoc site visits as and when required, including for renewals, restructuring, risk monitoring, or upon instruction from Head Office.</li><li>Prepare and submit site visit reports, observations, and supporting evidence in line with internal policy and regulatory requirements.</li><li>Escalate adverse findings, discrepancies, or early warning signals identified during site visits to the Section Head Client Relationship (HO) in a timely manner.</li></ul><p>Credit Origination & Documentation</p><ul><li>Collect, verify, and validate client documentation required for new credit applications, renewals, and amendments.</li><li>Prepare initial client profiles, financial summaries, and application packs in line with Bank requirements.</li><li>Ensure completeness and accuracy of client submissions prior to forwarding cases to Head Office for appraisal and approval.</li><li>Coordinate with clients to resolve documentation gaps or clarifications promptly.</li></ul><p>Coordination with Head Office (Client Relationship & Credit Teams)</p><ul><li>Liaise closely with the Section Head Client Relationship (HO), SME Specialists, Credit, Risk, and Operations teams during credit review and approval stages.</li><li>Respond promptly to queries, clarifications, and additional information requests raised by Head Office.</li><li>Support efficient turnaround times by maintaining clear and continuous communication between branch and Head Office teams.</li></ul><p>Portfolio Monitoring & Risk Awareness</p><ul><li>Monitor repayment performance, overdue accounts, and days-past-due (DPD) for assigned SME clients.</li><li>Identify early warning signals and escalate potential risks to the Section Head Client Relationship (HO).</li><li>Support renewals, amendments, restructuring, and remediation cases by providing updated client information and on-ground insights.</li><li>Ensure compliance with approved credit terms, conditions, and covenants at the client level.</li><li>Follow up with clients for all pending, missing, or expired mandatory documents within their portfolio, including insurance policies, asset valuations, audited financial statements, commercial registration renewals, and any other compliance-related documents.</li><li>Ensure timely collection and submission to maintain portfolio integrity and regulatory compliance.</li></ul><p>Disbursement & Post-Approval Support</p><ul><li>Coordinate with Operations and Credit Administration for timely disbursement of approved facilities.</li><li>Ensure all pre- and post-disbursement conditions are fulfilled, including required site visits and documentation.</li><li>Maintain ongoing engagement with clients post-disbursement to support portfolio quality and client satisfaction.</li><li>Upon completion and verification of all required documents, proactively coordinate with customers to facilitate and expedite the disbursement process in line with approved terms.</li></ul><p>Compliance & Governance</p><ul><li>Ensure all client-related activities comply with internal policies, regulatory guidelines, and KYC/AML requirements.</li><li>Maintain accurate client records, documentation, and site visit reports at the branch level.</li><li>Escalate policy deviations, risk concerns, or exceptional cases to Head Office as required.</li><li>The job holder may be required to undertake additional responsibilities depending on Management and Business requirements.</li></ul><p>KEY INTERACTIONS</p><p>1. Internal</p><ul><li>Head of SME</li><li>Section Head Client Relationship (Head Office)</li><li>SME Client Relationship, Risk, Operations, Credit Administration and other functions as required</li><li>Branch Manager and Branch Operations teams</li></ul><p>2. External</p><ul><li>SME clients and other external stakeholders as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Finance, or a related field.</li><li>Minimum 0-3 years of experience in SME banking, client servicing, or related roles.</li><li>Strong analytical and credit assessment skills.</li><li>Financial modelling and risk analysis.</li><li>Communication and coordination abilities.</li><li>Documentation and Information Management</li><li>Risk Awareness and Compliance</li><li>Relationship Management</li><li>Job Competency : Adaptability</li><li>Knowledge of MS Office</li><li>Continuous Improvement</li><li>CUSTOMER EXPERIENCE</li><li>PROCESS IMPROVEMENT</li><li>Self Management And Development</li><li>Team Orientation</li><li>CUSTOMER EXPERIENCE IMPROVEMENT</li><li>CUSTOMER PROFILE AND SALES RECORD ANALYTICS</li><li>CUSTOMER ENQUIRY MANAGEMENT</li><li>CUSTOMER SERVICE DELIVERY</li><li>FEEDBACK AND COMPLAINTS MANAGEMENT</li><li>Relationship Building</li><li>Result Orientation</li></ul><p></p></section>
Confidential
Oman - Oman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Purpose: </b>Lead and manage HR and administrative functions, ensuring alignment with company objectives, compliance with regulations, and the development of a high-performance culture. Oversee recruitment, talent management, employee relations, organisational development, and efficient administrative operations. Tasks and Responsibilities: Human Resources Leadership: Develop and implement HR strategies aligned with business objectives. Oversee recruitment, on boarding, and talent retention. Manage performance appraisal and employee development processes. Promote employee engagement and a positive workplace culture. Ensure compliance with labor laws, regulations, and company policies. Talent Development and Succession Planning: Identify training needs and implement employee development programs. Develop and execute succession plans for key positions. Support leadership development and future talent pipelines. Implement Omanisation plans in line with organisational targets. Employee Relations: Serve as the primary contact for employee relations matters. Resolve workplace conflicts fairly and effectively. Promote a positive work environment through effective communication and employee support. Compensation and Benefits Management: Oversee compensation, benefits, and payroll administration. Conduct market benchmarking to maintain competitive reward programs. Ensure accurate and timely salary and benefits processing. Administration Leadership: Manage administrative functions and ensure efficient office operations. Oversee facilities, assets, and office resources to maintain safety and productivity. Ensure proper maintenance and accountability of company assets. Maintain high standards for employee facilities and services. Compliance and Risk Management: Ensure HR and administrative practices comply with laws, standards, and company policies. Support the implementation of HSE policies and initiatives. Manage HR and administrative risks, including data protection and employee safety. Reporting and Analysis: Prepare HR and administrative reports with insights and recommendations for management. Utilize HR data and metrics to support decision-making and improve processes. Monitor budgets and ensure cost-effective resource utilization. Develop manpower plans in coordination with Department Heads. Perform additional duties as assigned by Senior Management. Qualifications and Experience: Bachelor's degree in Human Resources, Business Administration, or a related field. MBA or advanced degree in HR or Organisational Development. Relevant certifications in Human Resources (e.g., CIPD, SHRM) are advantageous. 12+ years of experience in human resources and administration, with at least 8 years in a managerial role, preferably in a manufacturing environment. Proven experience in talent management, employee relations, Omanisation program management and HR compliance to government regulations. Note: We thank all applicants for their interest, however only those candidates who are shortlisted will be contacted Apply For Job</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications </b>and Experience: Bachelor's degree in Human Resources, Business Administration, or a related field. MBA or advanced degree in HR or Organisational Development. Relevant certifications in Human Resources (e.g., CIPD, SHRM) are advantageous. 12+ years of experience in human resources and administration, with at least 8 years in a managerial role, preferably in a manufacturing environment. Proven experience in talent management, employee relations, Omanisation program management and HR compliance to government regulations.</p><p></p></section>
Halliburton
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry.</p>
<div> <div> <div> <b>Job Duties</b>
</div> <div>Entry level for professional work. Performs assignments designed to develop professional or technical work knowledge and abilities requiring application of standard techniques, procedures, and criteria in carrying out a sequence of related tasks. Limited exercise of judgment is required on details of work and in making preliminary selections and adaptations of alternatives. This classification is used for employees performing a designated function for an identified duration. May include continuing education.</div> </div> <div> <div> <b>Qualifications</b>
</div> <div> </div> </div> </div> <p> <b>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.</p>
<p> </p>
<p> <b> <u>Location</u> </b> </p>
<p>Str 2316, Bdg 65, Assarain Bdg, Muscat, Muscat, , Oman</p>
<p> </p>
<p> <b> <u>Job Details</u> </b> </p>
<p> <b>Requisition Number:</b> 209955 <br>
<b>Experience Level: </b>Entry-Level <br>
<b>Job Family:</b> Support Services <br>
<b>Product Service Line: </b>Landmark Software & Services <br>
<b>Full Time / Part Time: </b>Full Time</p>
<p> <b>Additional Locations for this position: </b> </p>
<p> </p>
<p> <u> <b>Compensation Information</b> </u> <br>
Compensation is competitive and commensurate with experience.</p></div></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p>To support the design, analysis, optimization, and continuous improvement of end-to-end customer journeys across all customer segments and touchpoints. The role is responsible for identifying customer pain points, mapping customer interactions, improving service experiences, and driving customer-centric process enhancements that contribute to increased customer satisfaction, operational efficiency, and digital adoption</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<p>Strategic:</p>
<ol>
<li>Support the implementation of the Bank s customer journey management framework and customer experience strategy.</li>
<li>Participate in customer journey mapping initiatives across all customer segments, products, and services.</li>
<li>Support the identification of strategic customer pain points and opportunities for journey enhancement.</li>
<li>Contribute to customer-centric transformation initiatives aimed at improving customer satisfaction and operational efficiency.</li>
<li>Benchmark customer journey management practices against industry best practices and leading financial institutions.</li>
</ol>
<p>Operational:</p>
<ol>
<li>Develop and maintain end-to-end customer journey maps covering customer interactions across physical, digital, and assisted channels.</li>
<li>Analyze customer journeys to identify bottlenecks, service gaps, process inefficiencies, and customer effort drivers.</li>
<li>Conduct customer journey workshops with business units and stakeholders to understand customer needs and expectations.</li>
<li>Monitor journey performance metrics including turnaround times, customer effort scores, digital adoption rates, and customer satisfaction indicators.</li>
<li>Work closely with Voice of Customer, Digital Experience, Contact Center, and Customer Complaints teams to identify opportunities for journey improvements.</li>
<li>Support redesign initiatives aimed at simplifying customer processes and improving service delivery.</li>
<li>Track and monitor implementation of customer journey improvement initiatives across business units.</li>
<li>Prepare journey analytics reports, dashboards, presentations, and recommendations for management review.</li>
<li>Support customer experience maturity assessments and journey governance activities.</li>
<li>Collaborate with Digital Transformation and IT teams to ensure customer-centric design principles are embedded in digital solutions and platforms.</li>
<li>Support process improvement initiatives that contribute to reducing turnaround times, improving service quality, and enhancing customer satisfaction.</li>
<li>Maintain customer journey repositories, documentation, standards, and templates.</li>
<li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li>
</ol>
<p>People:</p>
<ol>
<li>Promote customer-centric thinking and journey-based decision-making across the organization.</li>
<li>Support customer journey awareness and capability-building initiatives.</li>
<li>Contribute to knowledge sharing and dissemination of customer journey best practices.</li>
</ol>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p> </p>
<p>1. Internal</p>
<p> </p>
<p> Head of Customer Experience</p>
<p> </p>
<p> Manager Customer Experience Center</p>
<p> </p>
<p> Specialist Voice of Customer</p>
<p> </p>
<p> Specialist Digital Experience</p>
<p> </p>
<p> Contact Center Team</p>
<p> </p>
<p> Customer Complaints Team</p>
<p> </p>
<p> Digital Transformation</p>
<p> </p>
<p> Information Technology</p>
<p> </p>
<p> Operations</p>
<p> </p>
<p> Product Development Teams</p>
<p> </p>
<p> All Business Units and Branches</p>
<p> </p>
<p> Human Capital (for CX initiatives)</p>
<p> </p>
<p> As per operational activities</p>
<p> </p>
<p>2. External</p>
<p> </p>
<p> Customers</p>
<p> </p>
<p> Customer Experience Consultants</p>
<p> </p>
<p> Research and Survey Providers</p>
<p> </p>
<p> Technology Vendors</p>
<p> </p>
<p> Service Design Partners</p>
<p> </p>
<p> As part of operational activities</p>
<p> </p>
<p>3. Level of external interaction</p>
<p> </p>
<p> This position requires a medium level of external interaction</p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> </p>
<p>Bachelor's Degree in Business Administration, Customer Experience, Marketing, Industrial Engineering, Service Design, Banking, or related discipline.</p>
<p> </p>
<p>Experience:</p>
<p> </p>
<p>4 6 years of relevant experience in customer experience, customer journey management, process improvement, service design, business analysis, operations excellence, or related fields.</p>
<p> </p>
<p> <strong>Special Skills & Knowledge:</strong> </p>
<p> </p>
<p> Knowledge of Customer Journey Mapping methodologies and tools.</p>
<p> </p>
<p> Understanding of Customer Experience principles and best practices.</p>
<p> </p>
<p> Experience in process mapping, service design, and customer-centric transformation initiatives.</p>
<p> </p>
<p> Strong analytical and problem-solving skills.</p>
<p> </p>
<p> Knowledge of customer research and customer behavior analysis techniques.</p>
<p> </p>
<p> Experience with customer experience metrics including NPS, CSAT, CES, and customer effort measures.</p>
<p> </p>
<p> Strong facilitation, presentation, and stakeholder management skills.</p>
<p> </p>
<p> Proficiency in Microsoft Office applications and reporting tools such as Power BI.</p>
<p> </p>
<p>Business Understanding:</p>
<p> </p>
<p> This position requires a medium level of business understanding</p>
<p> </p>
<p> <strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong> </p>
<p> </p>
<p>Professional certifications in Customer Experience, Service Design, Business Process Management, Lean Six Sigma, or related disciplines are preferred.</p>
<p> </p>
<p>HEALTH, SAFETY AND ENVIRONMENT</p>
<p> </p>
<p> This position follows all the HSE procedures as set by the company</p>
<p> </p>
<p>KEY COMPETENCIES</p>
<p> Customer Centricity</p>
<p> </p>
<p> Analytical Thinking</p>
<p> </p>
<p> Process Improvement</p>
<p> </p>
<p> Problem Solving</p>
<p> </p>
<p> Stakeholder Management</p>
<p> </p>
<p> Communication Skills</p>
<p> </p>
<p> Innovation</p>
<p> </p>
<p> Collaboration</p>
<p> </p>
<p> Continuous Improvement</p>
<p> </p>
<p> Results Orientation</p>
<p> </p>
<p>WORK ENVIRONMENT</p>
<p> </p>
<p> This position enjoys working in a comfortable airconditioned office</p></div></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p> </p>
<p>To drive innovation and growth by leading the product lifecycle, including researching market opportunities and customer needs aligned with DB's strategy, developing compelling concepts, ensuring successful launches, managing post-launch activities, and presenting data-driven reports.</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<p>1. Product Development & Innovation</p>
<p>Lead the design and development of new banking products.</p>
<p> Manage product lifecycles, including potential product revisions, enhancements, and potential discontinuation based on market performance.</p>
<p> </p>
<p> Contribute to the development of departmental strategy as cascaded down from the functional strategy and its implementation within own section and its operations, in order to ensure vertical alignment and horizontal integration with other interfacing departmental strategies across DB.</p>
<p> </p>
<p>Review and enhance existing products to improve competitiveness and efficiency to the management.</p>
<p> Prepare and conduct comprehensive reports that include detailed findings from data analysis, market research, identify customer needs, industry trends, and gaps, customer feedback, product performance metrics, and internal assessments, along with actionable recommendations.</p>
<p> </p>
<p>Develop product concepts, value propositions, and business cases.</p>
<p>2. Business Case & Feasibility</p>
<p> </p>
<p>Prepare detailed business cases including financial projections, risk assessment, and expected impact.</p>
<p>Evaluate product profitability, sustainability, and alignment with bank strategy.</p>
<p>Coordinate internal approvals for product launch.</p>
<p>3. Stakeholder Coordination</p>
<p> </p>
<p>Work closely with Business, Risk, Legal, IT, Operations, and Compliance teams to ensure smooth product development and rollout.</p>
<p>Liaise with external stakeholders (regulators, partners, fintechs, consultants).</p>
<p>4. Product Implementation</p>
<p> </p>
<p>Support product rollout including policies, procedures, and system requirements.</p>
<p>Ensure proper documentation (guidelines, SOPs, manuals).</p>
<p>Conduct internal awareness and training sessions.</p>
<p>5. Monitoring & Performance</p>
<p> </p>
<p>Track product performance (portfolio growth, profitability, uptake).</p>
<p>Recommend improvements based on KPIs and market feedback.</p>
<p>Ensure compliance with regulatory and internal policies.</p>
<p>6. Strategic Contributions</p>
<p> </p>
<p>Support strategic initiatives related to financial inclusion, sustainability, and development sectors.</p>
<p>Contribute to innovation programs (digital banking, green finance, partnership models).</p>
<p> Apply the strategy of PD section and driving a new data driven approach; analyze market data and identify opportunities for new products and services that contribute to DB's growth and strategic goals.</p>
<p> </p>
<p>7. Operational</p>
<p> </p>
<p> Contribute to the development and consolidation of the departmental budget and monitor own section s financial performance versus the budget, in order to ensure the exercising of financial authority within established limits and the control of sectional budget expenditure</p>
<p> </p>
<p> Manage the section s daily operations by providing expertise, enabling teamwork, and aligning processes, in order to achieve high performance standards and meet established targets</p>
<p> </p>
<p> Communicate with internal and external data / information providers to ensure consistency, standardization and timeliness of information provided for reporting and analysis purposes.</p>
<p> </p>
<p>Perform any other relevant task assigned from time to time by the management.</p>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p> </p>
<p>1. Internal</p>
<p> </p>
<p> All internal department and branches</p>
<p> </p>
<p> As per operational activities</p>
<p> </p>
<p> </p>
<p> </p>
<p>2. External</p>
<p> </p>
<p> Vendors, Service providers, Consultants, Regulatory authorities</p>
<p> </p>
<p> As part of operational activities</p>
<p> </p>
<p> </p>
<p> </p>
<p>3. Level of external interaction</p>
<p> </p>
<p> This position requires a medium level of external interaction</p>
<p> </p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> </p>
<p> Bachelor's degree in relevant discipline.</p>
<p> </p>
<p>Experience:</p>
<p> </p>
<p> 4 to 6 years of experience in relevant discipline.</p>
<p> </p>
<p>Special Skills & Knowledge:</p>
<p> </p>
<p> Strong analytical and problem-solving skills with a data-driven approach.</p>
<p> </p>
<p> Excellent communication, interpersonal, and collaboration skills.</p>
<p> </p>
<p> Ability to work independently and manage multiple projects simultaneously.</p>
<p> </p>
<p> Proficient in Microsoft Office Suite and financial modelling software (a plus).</p>
<p> </p>
<p>Business Understanding:</p>
<p> </p>
<p> This position requires a medium-high level of business understanding</p>
<p> </p>
<p>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</p>
<p> </p>
<p> NA</p>
<p> </p>
<p>HEALTH, SAFETY AND ENVIRONMENT</p>
<p> </p>
<p> This position follows all the HSE procedures as set by the company</p>
<p> </p>
<p>KEY COMPETENCIES</p>
<p> </p>
<p> As specified in Job Competency Profile</p>
<p>WORK ENVIRONMENT</p>
<p> This position enjoys working in a comfortable airconditioned office</p>
<p> </p>
<p> </p></div></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong >JOB PURPOSE:</strong></p>
<ul>
<li>The Revenue & Collections Officer is responsible for ensuring the accurate recording of revenue and the timely collection of receivables, supporting the company s cash flow and financial stability.</li>
<li>The role involves monitoring customer accounts, following up on outstanding balances, performing timely reconciliation of customer accounts and balances, and ensuring compliance with company policies and credit control procedures.</li>
</ul>
<p> <strong>KEY ACCOUNTABILITIES:</strong> </p>
<ul>
<li>Receiving, checking, and verifying all sales lines items in terminal operating system (TOS) ensure the accuracy of the data.</li>
<li>Recording customer invoices in the ERP system with accurate GL account and profit center allocation.</li>
<li>Maintain comprehensive knowledge of port and terminal service tariffs and ensure their accurate and consistent application in line with approved pricing structures and company procedures.</li>
<li>Generate final sales invoices from the ERP system, ensuring accurate preparation and timely submission to customers.</li>
<li>Collection of payment from the extra services rendered to port users handle cash, reconcile the revenue against the services rendered.</li>
<li>Reconciliation of revenue with Bank Account Statement and updating the system.</li>
<li>Handle cashier activities like; petty cash, receiving cash, payments and reconciliation including depositing cash to bank.</li>
<li>Generate ageing reports on a regular basis and ensure timely and consistent follow-up on outstanding customer receivables in line with collection procedures.</li>
<li>Assist in the monthly closing of books.</li>
<li>Assist in VAT return on quarterly basis related to sales transactions.</li>
<li>Carry out any additional tasks & assignments from different sites whenever required.</li>
<li>Liaise with accounting team for unreconciled receipts to ensure booking of all receipts.</li>
<li>Report on the collection report with the finance manager monthly.</li>
<li>Follow up and ensure revenues are closed & reported on time.</li>
<li>Carry out any other assignment assigned by the line manager.</li>
</ul>
<p> <strong>QUALIFICATION, EXPERIENCE AND SKILLS:</strong> </p>
<p> <strong>Qualifications</strong>:</p>
<ul>
<li>Bachelor s degree in accounting or finance.</li>
</ul>
<p> <strong>Experience:</strong> </p>
<ul>
<li>0 -3 years.</li>
</ul>
<p> <strong>Skills:</strong> </p>
<ul>
<li>Computer proficiency, experience in using Microsoft Package and/or any relevant software.</li>
<li>Knowledge of accounting report and procedures.</li>
<li>Time management and communication.</li>
<li>Advanced in English and Arabic both oral and written.</li>
<li>Customer Service.</li>
</ul>
<p> <strong>KEY INTERACTIONS:</strong> </p>
<p> <strong>Internally:</strong> </p>
<ul>
<li>Operation department.</li>
<li>Commercial Department.</li>
</ul>
<p> <strong>Externally</strong>:</p>
<ul>
<li>Consignees and shippers.</li>
<li>Transporters & Port Users.</li>
<li>Tenants.</li>
<li>Bank.</li>
<li>Auditors.</li>
</ul>
<p> </p>
<p> </p>
<p> </p></div></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p>To support the handling of customer complaints and feedback submitted through the official platform by reviewing entries, following up with concerned units, updating customers on resolutions, and assisting in maintaining service quality records.</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<p>Operational:</p>
<p>1. Monitor the Complaints and Feedback Platform and receive entries submitted by customers.</p>
<p> </p>
<p>2. Check submitted complaints and feedback for completeness and clarity.</p>
<p> </p>
<p>3. Contact customers, when required, to confirm receipt and clarify any missing details.</p>
<p> </p>
<p>4. Forward cases to relevant departments or branches for investigation and resolution.</p>
<p> </p>
<p>5. Follow up on pending items to ensure resolution within the set timeframe.</p>
<p> </p>
<p>6. Notify customers of the outcomes and confirm closure of complaints.</p>
<p> </p>
<p>7. Update and maintain accurate records of complaints, responses, and actions taken.</p>
<p> </p>
<p>8. Assist in tracking complaints from the Call Center system and follow up for resolution.</p>
<p> </p>
<p>9. Note common issues or frequently raised points and inform the supervisor.</p>
<p> </p>
<p>10. Assist in preparing basic reports on complaint volumes and trends.</p>
<p> </p>
<p>11. Suggest simple process changes to improve how the platform works, based on recurring issues.</p>
<p> </p>
<p>12. Coordinate with other units if small technical adjustments to the platform are needed.</p>
<p> </p>
<p>13. Conduct or assist with short customer surveys when requested.</p>
<p> </p>
<p>14. Ensure survey results are recorded and submitted on time.</p>
<p> </p>
<p>15. Carry out other support tasks assigned by the supervisor related to customer feedback or records.</p>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p>1. Internal</p>
<p> All internal departments</p>
<p> </p>
<p> As part of day-to-day activities</p>
<p> </p>
<p>2. External</p>
<p> </p>
<p> DB Customers, Technical Support Vendors</p>
<p> </p>
<p> As part of day-to-day activities</p>
<p>3. Level of external interaction</p>
<p> </p>
<p> This position requires a medium level of external interactions</p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> </p>
<p> Bachelor s degree in Business Administration, Customer Service, or related field</p>
<p> </p>
<p>Experience:</p>
<p> </p>
<p> 2 to 4 years of experience in customer service or complaints handling</p>
<p> </p>
<p> <strong>Special Skills & Knowledge:</strong> </p>
<p> </p>
<p> Basic understanding of complaint and feedback processes</p>
<p> </p>
<p> Familiarity with online forms, CRM, or case-tracking tools</p>
<p> </p>
<p> Clear communication and basic data entry skills</p>
<p> </p>
<p> Attention to detail and follow-up capability</p>
<p> </p>
<p> Willingness to support quality improvement</p>
<p> </p>
<p>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</p>
<p> </p>
<p> NA</p>
<p> </p>
<p>HEALTH, SAFETY AND ENVIRONMENT</p>
<p> </p>
<p> This position follows all the HSE procedures as set by the company</p></div></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB CONTENT</strong> </p>
<p> </p>
<p>Responsible for supporting software quality assurance activities throughout the Software Development Life Cycle (SDLC). The role assists in testing, validating, and verifying banking applications and technology solutions to ensure compliance with business requirements, functional specifications, and quality standards.</p>
<p> </p>
<p> <strong>2. Duties and Responsibilities</strong> </p>
<ol>
<li>Participate in software quality assurance activities throughout the Software Development Life Cycle (SDLC).</li>
<li>Assist in preparing and maintaining test plans, test scenarios, test cases, and test execution documentation.</li>
<li>Review business requirements, functional specifications, and user stories to understand testing requirements and ensure adequate test coverage.</li>
<li>Execute functional, integration, system, regression, smoke, and User Acceptance Testing (UAT).</li>
<li>Prepare and maintain test data required for testing activities.</li>
<li>Record, track, and verify defects identified during testing cycles and support defect resolution activities.</li>
<li>Perform API testing using approved testing tools such as Postman or similar platforms.</li>
<li>Support database validation and data integrity testing activities using SQL queries.</li>
<li>Participate in validating banking processes, digital channels, payment services, customer onboarding, account management, and related business functions.</li>
<li>Assist in test automation activities and maintenance of automated test scripts where applicable.</li>
<li>Support system deployment validation and post-implementation testing activities.</li>
<li>Maintain testing evidence, reports, and quality assurance documentation.</li>
<li>Participate in quality reviews and ensure compliance with established testing standards and procedures.</li>
<li>Collaborate with developers, business users, vendors, and project teams to support successful solution delivery.</li>
<li>Contribute to continuous improvement initiatives related to testing processes, quality assurance practices, and automation.</li>
<li>Prepare testing progress updates and contribute to test summary and quality reports.</li>
<li>The job holder may be required to undertake additional responsibilities depending on Management and Business requirements.</li>
</ol>
<p> </p>
<p> <strong>KEY INTERACTIONS</strong> </p>
<p>1. Internal</p>
<p> </p>
<p> Head of SME</p>
<p> </p>
<p> Section Head Client Relationship (Head Office)</p>
<p> </p>
<p> SME Client Relationship, Risk, Operations, Credit Administration and other functions as required</p>
<p> </p>
<p> Branch Manager and Branch Operations teams</p>
<p> </p>
<p>2. External</p>
<p> SME clients and other external stakeholders as required.</p>
<p> </p>
<p> <strong>MINIMUM EDUCATION, QUALIFICATIONS SKILLS</strong> </p>
<p> </p>
<p>Education:</p>
<p> Bachelor s degree in computer science, Information Technology, Software Engineering, Information Systems, or a related field.</p>
<p>Experience:</p>
<p> Minimum 1 year and up to 3 years of experience in Software Quality Assurance, Software Testing, Information Technology, Banking Systems, or a related field.</p>
<p> </p>
<p> Experience in testing banking applications, digital channels, payment systems, or financial applications is preferred.</p>
<p> </p>
<p> Familiarity with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).</p>
<p> </p>
<p> Internship, project-based, or hands-on experience in Quality Assurance within banking or financial services environments will be considered an advantage. Fresh graduates with relevant internship, academic project, or practical training experience may be considered.</p>
<p> </p>
<p> Exposure to banking systems or financial services is an advantage. Fresh graduates with relevant internships or project experience may be considered.</p>
<p> </p>
<p>Special Skills & Knowledge:</p>
<p> </p>
<p> Basic understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).</p>
<p> </p>
<p> Knowledge of software testing methodologies and defect management processes.</p>
<p> </p>
<p> Familiarity with test management and defect tracking tools such as Jira or Azure DevOps.</p>
<p> </p>
<p> Basic knowledge of API testing using Postman or similar tools.</p>
<p> </p>
<p> Basic SQL knowledge for database validation and testing.</p>
<p> </p>
<p> Familiarity with automation testing concepts and tools is an advantage.</p>
<p> </p>
<p> Understanding of Agile and Scrum methodologies is preferred.</p>
<p> </p>
<p> Knowledge of banking applications and digital channels is an advantage.</p>
<p> </p>
<p>KEY COMPETENCIES</p>
<p> </p>
<p> As specified in Job Competency Profile</p></div></section>
Confidential
Oman - Oman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a professional which can head these operations.</p><p><br></p><ul ><li >should have good experience in handling cows and goats.</li><li >Experience should include good animal husbandry, knowledge about pests, diseases and the prevention and treatment. .</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>
Confidential
Oman - muscat
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Wood is recruiting for a Contract Manager to join its Projects team focusing on delivering across FEED and Detail design scopes of work in Muscat, Oman. This is a secondment role to OQ in Oman. Assignment duration is one year. </p>
<p>This is a secondment role to OQ in Oman.</p> <div>
Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com <br></div>
<div>
<br>
</div>
<div>
<b>Diversity Statement </b>
</div>
<div>
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br></div> <p> <strong>What makes you remarkable? </strong> </p>
<p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world s most critical challenges. </p>
<p> <strong>Experience:</strong> </p>
<p>Minimum 15 years of experience in similar projects <br>
Ability to manage multi-discipline team during FEED and EPC phases <br>
Ensure project deliverables are in accordance with company specs and standards <br>
Strong leadership and technical expertise <br>
Strong understanding multidisciplinary design coordination and interface management <br>
Ensure adherence to project schedule and cost control by coordination with project control team <br>
Flexibility to work in different locations <br>
Direct reporting to the Head of Project Management </p> <p>The Contract Manager will be responsible:</p>
<ul>
<li>Administer project contracts during execution and post-award stages.</li>
<li>Manage contractual correspondence, deliverables, obligations, milestones, variations, claims, change orders, and payment-related contractual matters.</li>
<li>Coordinate with project teams, contractors, Procurement, Legal, Finance, Project Controls, and other stakeholders to ensure contract compliance, proper records, and timely resolution of day-to-day contractual issues.</li>
<li>Lead contract operation and administration for FEED/EPC contractors during post-award execution.</li>
<li>Manage commercial interfaces with contractors, including instructions, clarifications, and performance issues.</li>
<li>Evaluate and support the negotiation of variations, claims, and change orders.</li>
<li>Ensure contractual compliance with FEED/EPC obligations and milestones.</li>
<li>Support cost control and forecasting in coordination with Project Controls.</li>
<li>Maintain contract records, correspondence, and audit trails.</li>
<li>Identify and manage commercial risks and mitigation actions at project level.</li>
<li>Support EPC tender readiness strategy, ensuring alignment with lessons learned from FEED.</li>
<li>Participate in EPC ITT preparation and ensure completeness and integrity.</li>
</ul>
<p> <strong>Designing the future. Transforming the world</strong> </p>
<p>Reflecting the market focus for the office this role requires extensive experience in managing multi-disciplinary teams during the FEED and EPC phases, </p>
<p> <strong>What we can offer</strong> </p>
<ul>
<li> <strong>Meaningful and interesting projects</strong> delivered to leaders of industry across oil and gas and emerging energy sectors </li>
<li> <strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice</li>
<li> <strong>Competitive salary</strong> with regular salary reviews to ensure we are rewarding at the right level in line with the market</li>
<li> <strong>Medical Insurance: </strong>Ensures inpatient and outpatient care is available should you require treatment. Cover limits apply, please refer to the terms of benefit and network list for further details.</li>
<li> <strong>Workmen s Compensation</strong>: Provides payment of 3 x Annual Wage (up to a maximum of 5000 OMR) upon death or permanent disability.</li>
<li> <strong>Employee Assistance Programme: </strong>Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social & financial well-being.</li>
</ul></div></section>