وظائف مطورى واجهة مستخدم

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <p> <strong>Job purpose </strong> </p> <p> <strong> </strong> </p> <p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p> <p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p> <p>Supports wider Talent Management initiatives, including Learning &amp; Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p> <p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p> <p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p> <p> <strong>Main tasks and responsibilities </strong> </p> <p> <strong> </strong> </p> <ul> <li>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework. </li> <li>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</li> <li>Ensures clarity, consistency, and fairness in performance evaluations across departments.</li> <li>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</li> <li>Develops and maintains performance management policies, guidelines, reports and tools.</li> <li>Supports the cascading of corporate objectives into departmental and individual goals.</li> <li>Monitors quality of goal setting and ensures alignment with strategic priorities.</li> <li>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</li> <li>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</li> <li>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</li> <li>Supports development and tracking of Performance Improvement Plans (PIPs).</li> <li>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</li> <li>Supports Talent Review processes, including identification of high-potential employees and critical roles. </li> <li>Contributes to the design and execution of Succession Planning frameworks and talent pipelines. </li> <li>Collaborates with Learning &amp; Development to align performance outcomes with development plans. </li> <li>Assists in competency framework design, assessment, and gap analysis. </li> <li>Supports leadership development and capability-building initiatives.</li> <li>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption. </li> <li>Ensures compliance with internal policies, audit requirements, and applicable regulations.</li> </ul> <p><br></p><ul> </ul> <p> </p> <p> <strong> </strong> </p> <p> </p></div></section>

<p>Supervise and coordinate the Front of House team<br>Manage staff schedules, performance &amp; daily operations<br>Ensure excellent service and guest satisfaction<br>Coordinate closely with the Back of House team<br>Maintain smooth and efficient restaurant operations</p><p><strong>Desired Candidate Profile</strong></p><p>If you are professional, presentable, customer-focused and passionate about hospitality, we would love to hear from you!</p>

<p><h4>Position objective</h4> <p>The position is responsible for generating sales and delivering customer service at its best.<br> Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.</p> <h4>Key responsibilities</h4> <h4>Hospitality and guest service</h4> <ul> <li>Provides important visual cues for guests that make a positive first impression, e.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li> <li>Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li> <li>Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge.</li> <li>Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.</li> <li>Uses proper procedures to ensure the accuracy of every order for every guest.</li> <li>Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.</li> <li>Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li> <li>Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li> <li>Listens carefully to guests and apologizes for the experience in the case of a complaint.</li> </ul> <h4>Store operations</h4> <ul> <li>Follows all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li> <li>Prepares all products as required, following the order monitor to ensure the accuracy of every order.</li> <li>Communicates showcase and product needs to ensure proper product availability for guests.</li> <li>Regularly takes temperatures of the required products and records in the Time & Temperature Log.</li> <li>Participates in and attends all store meetings and other related functions.</li> <li>Follows all restaurant policies, procedures and standards.</li> <li>Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant.</li> <li>Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.</li> </ul> <h4>Cashiering</h4> <ul> <li>Receives payment by cash, credit cards, vouchers or automatic debits.</li> <li>Issues receipts, refunds, or change to the customers correctly.</li> <li>Counts money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.</li> <li>Maintains clean and orderly checkout areas.</li> </ul> <h4>Health and safety</h4> <ul> <li>Works in compliance with occupational health and safety legislation.</li> <li>Knows, understands and follows safe work practices and procedures.</li> <li>Uses or wears personal protective equipment or clothing as required.</li> <li>Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner.</li> <li>Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible for generating sales and delivering customer service at its best.<br> Supports other operational duties such as housekeeping, visual presentation standards, etc., as assigned by the store management team.</p> <h4>Key responsibilities</h4> <h4>Hospitality and guest service</h4> <ul> <li>Provides important visual cues for guests that make a positive first impression, e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li> <li>Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li> <li>Delivers consistent and outstanding guest service through friendly attitude, attentive behavior, and strong product knowledge.</li> <li>Enhances the guest experience by following the S.E.T. principles: Smile, Eye contact, Thank you.</li> <li>Uses proper procedures to ensure the accuracy of every order for every guest.</li> <li>Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.</li> <li>Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li> <li>Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li> <li>Listens carefully to guests and apologizes for the experience in the case of a complaint.</li> </ul> <h4>Store operations</h4> <ul> <li>Follows all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li> <li>Prepares all products as required, following the order monitor to ensure the accuracy of every order.</li> <li>Communicates showcase and product needs to ensure proper product availability for guests.</li> <li>Regularly takes temperatures of the required products and records in the Time & Temperature Log.</li> <li>Participates in and attends all store meetings and other related functions.</li> <li>Follows all restaurant policies, procedures, and standards.</li> <li>Maintains the front counter by keeping it clean, organized, stocked, and ready for rush periods in the restaurant.</li> <li>Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.</li> </ul> <h4>Cashiering</h4> <ul> <li>Receives payment by cash, credit cards, vouchers, or automatic debits.</li> <li>Issues receipts, refunds, or change to the customers correctly.</li> <li>Counts money in the cash till at the beginning of shifts to ensure that amount is correct and there is adequate change.</li> <li>Maintains clean and orderly checkout areas.</li> </ul> <h4>Health and safety</h4> <ul> <li>Works in compliance with occupational health and safety legislation.</li> <li>Knows, understands, and follows safe work practices and procedures.</li> <li>Uses or wears personal protective equipment or clothing as required.</li> <li>Reports all injuries/illnesses, accidents, unsafe conditions, security incidents, and any contravention of health and safety legislation, policies, and procedures to the Restaurant Manager or Restaurant Owner.</li> <li>Does not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyone.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible for generating sales and delivering customer service at its best.<br> Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.</p> <h4>Key responsibilities</h4> <h4>Hospitality and guest service</h4> <ul> <li>Provides important visual cues for guests that make a positive first impression, e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li> <li>Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li> <li>Delivers consistent and outstanding guest service through friendly attitude, attentive behavior, and strong product knowledge.</li> <li>Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.</li> <li>Uses proper procedures to ensure the accuracy of every order for every guest.</li> <li>Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.</li> <li>Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li> <li>Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li> <li>Listens carefully to guests and apologizes for the experience in the case of a complaint.</li> </ul> <h4>Store operations</h4> <ul> <li>Follows all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li> <li>Prepares all products as required, following the order monitor to ensure the accuracy of every order.</li> <li>Communicates showcase and product needs to ensure proper product availability for guests.</li> <li>Regularly takes temperatures of the required products and records in the Time & Temperature Log.</li> <li>Participates in and attends all store meetings and other related functions.</li> <li>Follows all restaurant policies, procedures and standards.</li> <li>Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant.</li> <li>Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.</li> </ul> <h4>Cashiering</h4> <ul> <li>Receives payment by cash, credit cards, vouchers or automatic debits.</li> <li>Issues receipts, refunds, or change to the customers correctly.</li> <li>Counts money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.</li> <li>Maintains clean and orderly checkout areas.</li> </ul> <h4>Health & safety</h4> <ul> <li>Works in compliance with occupational health and safety legislation.</li> <li>Knows, understands and follows safe work practices and procedures.</li> <li>Uses or wears personal protective equipment or clothing as required.</li> <li>Reports all injuries, illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner.</li> <li>Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible for generating sales and delivering customer service at its best.<br> Support other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.</p> <h4>Key responsibilities</h4> <h4>Hospitality and guest service</h4> <ul> <li>Provides important visual cues for guests that make a positive first impression, e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li> <li>Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li> <li>Delivers consistent and outstanding guest service through friendly attitude, attentive behavior, and strong product knowledge.</li> <li>Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.</li> <li>Uses proper procedures to ensure the accuracy of every order for every guest.</li> <li>Ensures every guest receives a prompt and warm greeting within 5 seconds at the front counter and drive-thru.</li> <li>Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li> <li>Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li> <li>Listens carefully to guests and apologizes for the experience in the case of a complaint.</li> </ul> <h4>Store operations</h4> <ul> <li>Follows all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li> <li>Prepares all products as required, following the order monitor to ensure the accuracy of every order.</li> <li>Communicates showcase and product needs to ensure proper product availability for guests.</li> <li>Regularly takes temperatures of the required products and records in the Time & Temperature Log.</li> <li>Participates in and attends all store meetings and other related functions.</li> <li>Follows all restaurant policies, procedures, and standards.</li> <li>Maintains the front counter by keeping it clean, organized, stocked, and ready for rush periods in the restaurant.</li> <li>Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.</li> </ul> <h4>Cashiering</h4> <ul> <li>Receives payment by cash, credit cards, vouchers, or automatic debits.</li> <li>Issues receipts, refunds, or change to the customers correctly.</li> <li>Counts money in the cash till at the beginning of shifts to ensure that amount is correct and there is adequate change.</li> <li>Maintains clean and orderly checkout areas.</li> </ul> <h4>Health & safety</h4> <ul> <li>Works in compliance with occupational health and safety legislation.</li> <li>Knows, understands, and follows safe work practices and procedures.</li> <li>Uses or wears personal protective equipment or clothing as required.</li> <li>Reports all injuries/illnesses, accidents, unsafe conditions, security incidents, and any contravention of health and safety legislation, policies, and procedures to the Restaurant Manager or Restaurant Owner.</li> <li>Does not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyone.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible for generating sales and delivering customer service at its best.<br> Supports other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the store management team.</p> <h4>Key responsibilities</h4> <h4>Hospitality and guest service</h4> <ul> <li>Provides important visual cues for guests that make a positive first impression, e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li> <li>Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li> <li>Delivers consistent and outstanding guest service through friendly attitude, attentive behavior, and strong product knowledge.</li> <li>Enhances the guest experience by following the S.E.T. principles: Smile, Eye Contact, Thank You.</li> <li>Uses proper procedures to ensure the accuracy of every order for every guest.</li> <li>Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.</li> <li>Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li> <li>Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li> <li>Listens carefully to guests and apologizes for the experience in the case of a complaint.</li> </ul> <h4>Store operations</h4> <ul> <li>Follows all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li> <li>Prepares all products as required, following the order monitor to ensure the accuracy of every order.</li> <li>Communicates showcase and product needs to ensure proper product availability for guests.</li> <li>Regularly takes temperatures of the required products and records in the Time & Temperature Log.</li> <li>Participates in and attends all store meetings and other related functions.</li> <li>Follows all restaurant policies, procedures, and standards.</li> <li>Maintains the front counter by keeping it clean, organized, stocked, and ready for rush periods in the restaurant.</li> <li>Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager.</li> </ul> <h4>Cashiering</h4> <ul> <li>Receives payment by cash, credit cards, vouchers, or automatic debits.</li> <li>Issues receipts, refunds, or change to the customers correctly.</li> <li>Counts money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.</li> <li>Maintains clean and orderly checkout areas.</li> </ul> <h4>Health & safety</h4> <ul> <li>Works in compliance with occupational health and safety legislation.</li> <li>Knows, understands, and follows safe work practices and procedures.</li> <li>Uses or wears personal protective equipment or clothing as required.</li> <li>Reports all injuries/illnesses, accidents, unsafe conditions, security incidents, and any contravention of health and safety legislation, policies, and procedures to the Restaurant Manager or Restaurant Owner.</li> <li>Does not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyone.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible for generating sales and delivering customer service at its best.<br> Support other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the store management team.</p> <h4>Key responsibilities</h4> <h4>Hospitality and guest service</h4> <ul> <li>Provide important visual cues for guests that make a positive first impression, e.g., wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.</li> <li>Follow the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.</li> <li>Deliver consistent and outstanding guest service through a friendly attitude, attentive behavior, and strong product knowledge.</li> <li>Enhance the guest experience by following the S.E.T. principles: Smile, Eye Contact, Thank You.</li> <li>Use proper procedures to ensure the accuracy of every order for every guest.</li> <li>Ensure every guest receives a prompt and warm greeting within 5 seconds at the front counter and drive-thru.</li> <li>Maintain speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.</li> <li>Promptly execute service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.</li> <li>Listen carefully to guests and apologize for the experience in the case of a complaint.</li> </ul> <h4>Store operations</h4> <ul> <li>Follow all operations standards and guidelines for preparation of products according to training and instructional materials provided.</li> <li>Prepare all products as required, following the order monitor to ensure the accuracy of every order.</li> <li>Communicate showcase and product needs to ensure proper product availability for guests.</li> <li>Regularly take temperatures of the required products and record in the Time & Temperature Log.</li> <li>Participate in and attend all store meetings and other related functions.</li> <li>Follow all restaurant policies, procedures, and standards.</li> <li>Maintain the front counter by keeping it clean, organized, stocked, and ready for rush periods in the restaurant.</li> <li>Follow proper hand washing techniques and all sanitation guidelines; complete all sanitation tasks as outlined by the Store Manager.</li> </ul> <h4>Cashiering</h4> <ul> <li>Receive payment by cash, credit cards, vouchers, or automatic debits.</li> <li>Issue receipts, refunds, or change to customers correctly.</li> <li>Count money in the cash till at the beginning of shifts to ensure that amount is correct and there is adequate change.</li> <li>Maintain clean and orderly checkout areas.</li> </ul> <h4>Health & safety</h4> <ul> <li>Work in compliance with occupational health and safety legislation.</li> <li>Know, understand, and follow safe work practices and procedures.</li> <li>Use or wear personal protective equipment or clothing as required.</li> <li>Report all injuries/illnesses, accidents, unsafe conditions, security incidents, and any contravention of health and safety legislation, policies, and procedures to the Restaurant Manager or Restaurant Owner.</li> <li>Do not operate any equipment, machine, device, or thing, or otherwise work in a manner that will endanger anyone.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide SAP-specific technical guidance and design assurance under the delegated authority of the SAP Technical Manager. The role acts as a Subject Matter Expert for SAP technical architecture, integration standards, clean-core alignment, security-by-design, and solution scalability across SAP landscapes. It contributes to technical standards and reference patterns, reviews SAP technical designs before implementation, and works closely with SAP Basis, Integration, Security/GRC, ABAP, and delivery teams to support SAP solutions that are secure, compliant, resilient, and aligned with OQ architecture principles and business priorities. The role provides SAP-specific technical design assurance within the SAP Technical domain and aligns with OQ architecture principles, target-state direction, and cross-platform standards. The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>Main tasks and responsibilities</p><p>SAP System Architecture:</p><ul><li>Provide expert-level guidance and design assurance for SAP technical architecture, including SAP S/4HANA landscapes, technical components, integration touchpoints, and architecture principles, to support scalability, performance, reliability, resilience, and clean-core alignment.</li><li>Collaborate with SAP Basis, Integration, SAP Security/GRC, ABAP, infrastructure teams, SAP-managed service counterparts, and business stakeholders to review and align SAP technical architecture with business needs, approved standards, and OQ s SAP operating model.</li><li>Review SAP technical designs before build and provide recommendations through the Manager SAP Technical approval route to ensure alignment with approved architecture, security, compliance, integration, and governance standards.</li></ul><p>Application</p><ul><li>Provide expert SAP technical guidance and design assurance to support SAP solutions being designed, enhanced, and integrated in line with approved standards, business requirements, clean-core principles, and OQ s SAP operating model.</li><li>Review SAP technical specifications and solution designs before build to ensure alignment with architecture standards, extensibility patterns, interface requirements, security-by-design, and compliance expectations.</li><li>Provide technical guidance to demand, delivery, SAP Basis, Integration, SAP Security/GRC, ABAP, and business teams to ensure proposed SAP changes are technically feasible, scalable, supportable, and aligned with business priorities.</li><li>Promote SAP technical best practices, knowledge sharing, and design consistency across SAP application changes, enhancements, integrations, and technical solution decisions.</li><li>Identify SAP technical risks related to application changes and recommend mitigation actions covering integration impact, system compliance, security, performance, resilience, and operational supportability.</li></ul><p>SAP Development and Customization:</p><ul><li>Provide design assurance and technical input for SAP development and customization delivered by ABAP, Fiori/UI5, integration, vendor, and delivery teams.</li><li>Review custom development approaches for alignment with clean-core principles, approved extensibility patterns, coding standards, security expectations, upgrade impact, and operational supportability.</li><li>Provide technical oversight and quality assurance for custom development deliverables without owning ABAP, Fiori/UI5, or integration delivery execution.</li></ul><p>SAP Integration and Interface Management:</p><ul><li>Provide high-level SAP technical architecture input on integration and interface requirements to ensure alignment with approved SAP standards, business needs, security requirements, and OQ s SAP operating model.</li><li>Review SAP integration designs at architecture and risk level to identify key risks related to data flow, security, performance, resilience, monitoring, and operational supportability.</li><li>Coordinate with SAP Basis, Integration, SAP Security/GRC, ABAP, SAP-managed service counterparts, and vendors to support integration-related technical reviews and issue resolution.</li><li>Support the definition and improvement of SAP interface documentation, monitoring expectations, error-handling principles, and ownership clarity across integration touchpoints without replacing SAP Integration Expert ownership of detailed integration design and delivery.</li></ul><p>SAP Upgrade and Migration:</p><ul><li>Support SAP upgrades, release changes, and platform transitions by providing SAP technical governance input from planning and preparation through execution readiness and post-go-live stabilization.</li><li>Provide technical review of upgrade and migration impacts covering OQ-owned dependencies, interfaces, security, testing, business continuity, operational readiness, and SAP-managed service responsibility boundaries.</li><li>Coordinate with SAP Basis, SAP-managed service providers, project delivery, functional teams, integration, security, and business stakeholders to ensure technical risks and dependencies are identified, tracked, and addressed.</li></ul><p>SAP Performance Optimization:</p><ul><li>Identify performance bottlenecks and optimization opportunities within SAP systems by reviewing system metrics, technical patterns, workload trends, interface behaviour, and operational feedback.</li><li>Recommend and coordinate performance improvement actions with SAP Basis, SAP-managed service providers, infrastructure, integration, ABAP, functional, and vendor teams, within the applicable OQ and SAP responsibility boundaries.</li><li>Support review of performance testing and benchmarking outcomes to assess system performance, scalability, and reliability under different workloads and usage scenarios.</li></ul><p>SAP Security and Compliance:</p><ul><li>Collaborate with SAP Security/GRC, SAP Basis, Integration, ABAP, infrastructure, SAP-managed service counterparts, and vendors to review security-by-design requirements during SAP technical design and architecture review.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum Qualifications for this position are a bachelor s degree in IT or related disciplines.</li><li>Master s degree in relevant field.</li><li>Excellent knowledge of written, read, and spoken English (required).</li><li>A minimum of 8 10 years experience in SAP technical architecture or senior SAP technical roles, with exposure to standards, design review, and cross-team technical advisory activities.</li><li>Hands-on background in SAP technical roles, with expertise in SAP system architecture, integration architecture review, clean-core principles, and technical design assurance.</li><li>Experience with enterprise applications integrated with SAP, such as laboratory, environmental, operational, or other business systems used in OQ s landscape.</li><li>Experience in application development methodologies and integration techniques sufficient to review and govern designs without owning development or integration delivery.</li><li>Working experience in industries like Oil &amp; Gas, Energy and Utilities is preferable.</li><li>Experience reviewing or contributing to enterprise integration, APIs, and service-oriented architecture solutions.</li><li>Working knowledge of OQ s SAP-enabled Oil &amp; Gas business processes across relevant areas such as finance, procurement, maintenance, supply chain, projects, reporting, integrations, and asset operations.</li><li>Working knowledge of SAP S/4HANA, BW/BI, SAP GRC, Solution Manager, SAP BTP/CPI, SAP Cloud Connector, the SAP RISE operating model, SAP-managed service responsibilities, and related SAP technical components used across OQ s landscape.</li><li>Ability to assess SAP technical requirements in an Oil &amp; Gas operating context without assuming ownership of functional solution design, ABAP development, SAP Basis operations, SAP Security/GRC administration, or detailed integration delivery.</li><li>Strong stakeholder influence and collaboration skills, with the ability to guide technical teams and business stakeholders without direct reporting authority.</li><li>Strong analytical and problem-solving skills, with the ability to assess complex SAP technical designs, identify risks, and recommend practical improvements.</li><li>Clear communication and presentation skills, with the ability to explain SAP technical topics to technical, business, audit, and management stakeholders.</li><li>Good planning and prioritization skills, with the ability to balance business urgency, risk, compliance, technical impact, and operational stability.</li><li>Forward-thinking mindset, with the ability to promote continuous improvement, standardization, resilience, and future-ready SAP technical practices.</li><li>Strong accountability mindset and business results orientation, with focus on secure, compliant, supportable, and business-aligned SAP solutions.</li><li>Customer-focused approach, with the ability to maintain constructive relationships with internal teams, SAP, vendors, and business users.</li><li>Strong understanding of SAP technical architecture, SAP S/4HANA landscapes, the SAP RISE operating model, SAP-managed service responsibilities, and SAP technical components relevant to enterprise environments.</li><li>Working knowledge of SAP technologies such as ABAP, Fiori/UI5, integration tools, BW/BI, SAP Basis concepts, and cloud/private cloud services sufficient to review technical designs and identify key risks.</li><li>Ability to review SAP technical specifications, solution designs, and change proposals for alignment with clean-core principles, approved extensibility patterns, security-by-design, performance, resilience, and operational supportability.</li><li>Good understanding of SAP security and compliance concepts, including access governance, privileged access, technical/generic users, segregation of duties, logging, monitoring, auditability, and vulnerability remediation.</li><li>Practical understanding of SAP integration and interface concepts, including data flow, interface monitoring, error handling, security, and ownership clarity across integration touchpoints.</li><li>Ability to identify SAP technical risks and recommend practical mitigation actions covering integration impact, compliance, performance, resilience, and supportability.</li></ul><p></p></section>

<p>JOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\nPOSITION DESCRIPTION: Position Title:\nSr Specialist Planning & Strategy Reports to:\nHead of Commercial Department:\nCommercial Location:\nMuscat\nJOB PURPOSE:\nManage and direct the identification of OTTCO internal and external strategic issues and opportunities to develop and achieve Group's short and long-term growth and profitability targets, through; (1) Oversees Strategy development and implementation process, including the analysis of its internal financial information, as well as, the external economic conditions, (2) Formalizes the Business Corporate Strategies for OTTCO Group, and (3) Oversees the Strategic Planning end-to-end cycle; in order to advise key stakeholders on strategies and measures to improve performance and works closely with finance in the business planning cycle.\nThe position will act in accordance with the Group's Mission, Vision, Values & Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani's government & other legal justifications, and best international practices in consonance with national objectives.\nREPORTING STRUCTURE: Number of Staff Supervised Direct Reports:\n0 Total:\n0\nKEY RESPONSIBILITIES:\nMain tasks and responsibilities\n-\nBuilding and networking with Assets and Functions and importance of having healthy connection with Key internal stakeholders.\n-\nManagement of interfaces between Strategy and Assets Establish the short and long-term Strategy for OTTCO and translate it into business plans with objectives for further measurement of success and support the achievement of the OTTCO's strategic objectives\n-\nCapture relevant input required for the Financial Planning Models including scenario planning.\n-\nDevelop the annual business plan for the achievement of the OTTCO's vision\n-\nSupport the development of Business strategies and plans to maximize value for OTTCO\nJOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\n-\nManage \/ execute the complex analysis of external economic conditions and assess (business & financial) impact on OTTCO operations (e.g., inflation, interest rates, exchange rates, etc.) to adjust business plans and ensure OTTCO stays current with and ahead of the market and competition\n-\nManage the development of integrated financial models & forecasting to analyze data, project and evaluate the potential returns and risks for capital expenditure investment and any other special projects \/ initiatives with material financial impact, and formulate recommendations for decisions. The financial models must include:\n-\nRelevant areas for an Energy company vertically integrated corporate Energy sector (Upstream, downstream, chemical, commercial, Alternative Energies)\n-\nAccurate \/ updated complex financial models to evaluate OTTCO financial plans\n-\nIdentify opportunities for improving the value delivery of Strategy & Planning through innovation and use of technology (digitization)\n-\nManage the creation and implementing consolidated strategic planning processes at OTTCO by designing strategic plans, providing improvement & recommendations and aligning with finance on the financial plans.\n-\nManage the gathering of critical information that includes the description and analysis of the environment, financial requirements, people requirements and marketing plan (if applicable), to determine the future strategy for growth, financial needs, and ways to attract investors and lenders.\n-\nIncorporate strategies, tactics in the business plans, to provide results to the forefront.\n-\nWork closely with finance control team and other cross functional teams to produce suite of documents, including annual business plan, forecast, budget commentary, reforecasts, key business lines and corporate KPIs.\n-\nProvide insights associated with key variance \/ trends arising from reports, forecasts and plans\n-\nWorks effectively with managers in areas of responsibility to ensure that department objectives, performance metrics, quality measures, and budget targets are achieved\nQUALIFICATIONS, EXPERIENCE, & SKILLS:\nBachelor's degree in Finance, Economics, Business Administration or equivalent.\n-\n6-8 years of relevant experience\n-\nStrategic Financial Planning & Strategy development & implementation background and experience.\n-\nRelevant experience managing a similar senior role in a corporate environment for the Energy sector\n-\nStrong experience developing financial model forecasting,\n-\nStrong experience developing complex financial models to evaluate financial plans\n-\nStrategist background.\nSoft\n-\nLeadership and people management skills\n-\nDemonstrated strategic orientation\n-\nAdvanced business and financial analytical skills\n-\nAbility to influence internal and external stakeholders\n-\nDemonstrated leadership to develop high performing teams\n-\nCapable of inspiring and leading change\nJOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\n- Strong analytical and communication skills, including verbal and written skills\n- Highly organized and ability to work independently and manage teams\n- Experience and ability to lead a team\n- Critical thinking and problem-solving skills\n- Detail oriented and self-motivated\nTechnical:\n-\nStrong computer skills, including proficiency in Microsoft Word, Excel and PowerPoint\n- Ability to handle and clearly communicate complex financial information\n- Ability to conduct financial and business negotiation<\/p><p><\/p>

<p><h4>Join Downe House Muscat as a teacher of maths for August 2026 and help shape a vibrant, inspiring learning environment for young minds!</h4> <p><strong>About Cognita:</strong><br> Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 100+ schools in 16 countries - in Europe, North America, Latin America, Asia and the Middle East - serving more than 85,000 students. Each of our schools is proudly unique; however, our collective purpose is to create an environment where everyone can, ‘thrive in a rapidly evolving world’.</p> <p>At Cognita, we know every student is unique. We nurture their distinct personalities and strengths. We support them academically, socially, and emotionally, wherever they are in the world, wherever they’re starting from. We protect what’s special about them, while offering them rich knowledge, opportunities, and best practices. And they get to be part of something bigger; ensuring they get an education that’s, quite literally, world class.</p> <h4>About Downe House Muscat: A premium British international school with Omani heart</h4> <p>Downe House Muscat proudly stands as the world’s first authentic international girls’ school established in partnership with a leading all-girls’ school from England. Drawing on over 117 years of world-class British education from Downe House in the UK, we bring a premium British education tailored to the international context of Oman.</p> <p>We operate as a co-educational school from KG1 to Grade 4, transitioning to an all-girls environment from Grade 5 to Grade 12, ensuring a strong, focused girls’ education in the upper years.</p> <p>Our mission is to inspire and challenge every student, nurturing confident young women who are ready to make their mark on the world.</p> <h4>What we offer</h4> <ul> <li>A first-class British education leading to IGCSE, A Level and Omani GED examinations.</li> <li>Academic excellence in education, empowering each student to achieve their personal best.</li> <li>Outstanding pastoral care supporting personal growth, well-being and character development.</li> <li>Broad co-curricular opportunities that enrich learning and foster creativity, leadership and independence.</li> </ul> <p>Everything at Downe House Muscat is designed to encourage intellectual curiosity, nurture individual talents and foster a culture of inclusivity and respect. With a personalised approach, including individualised tutoring and a comprehensive pastoral system, we ensure every student thrives from the moment they join our school.</p> <h4>Our campus and facilities</h4> <p>Located in the Al Bandar Masterplan, near Muscat International Airport and key residential areas, our state-of-the-art campus offers exceptional learning facilities, including:</p> <ul> <li>A STEM Centre and IT labs</li> <li>Art and Design studios</li> <li>A 400-seat theatre, plus music and drama classrooms</li> <li>Dedicated libraries and a central atrium</li> </ul> <p>At Downe House Muscat, we strive to deliver an education that goes beyond academics, fostering intellectual appetite, creativity, confidence and a global mindset. We invite you to join us on this exceptional journey of growth, learning and empowerment.</p> <h4>Role overview</h4> <p>Downe House Muscat is seeking to appoint an outstanding teacher of maths to join our thriving Maths Department. Reporting to the Assistant Head for Academic Standards, the teacher of maths is responsible for delivering high-quality teaching that secures strong progress and outcomes for all students. The post holder will teach maths across the secondary age range as required, contributing positively to a developing and ambitious department. For the right candidate, there may be scope to take on additional responsibility or a leadership role as the department and school continue to grow.</p> <p>The role includes teaching IGCSE, A Level, and the Omani GED. No previous experience of the GED is required, as full training will be provided.</p> <p>We are looking for an enthusiastic and committed professional who is an excellent communicator and who builds positive, collaborative relationships with students, colleagues, and parents.</p> <h4>Key responsibilities</h4> <ul> <li>Teach maths to a high standard, planning and delivering well-structured lessons that meet the needs of all learners.</li> <li>Demonstrate strong subject knowledge and effective pedagogy, including clear explanation, modelling and purposeful practice.</li> <li>Differentiate effectively to ensure all students are supported to achieve success and the most able are appropriately stretched.</li> <li>Use assessment to track progress, identify gaps and inform teaching, providing timely, meaningful feedback.</li> <li>Contribute to schemes of work, shared resources and curriculum development within the department.</li> <li>Support intervention and enrichment to improve outcomes and build student confidence in maths.</li> <li>Maintain a safe, purposeful and well-managed learning environment and uphold school policies and expectations.</li> <li>Communicate effectively with parents, colleagues and students, contributing to positive home–school partnership where appropriate.</li> <li>Participate in departmental meetings, professional development and the wider life of the school, including co-curricular activities as required.</li> </ul> <h4>School values and ethos</h4> <ul> <li>Actively promote the school’s vision through enthusiastic participation in all areas of school life.</li> <li>Set consistently high expectations that inspire and motivate students and colleagues.</li> <li>Adhere to all school rules, policies, and procedures.</li> <li>Ensure that you model the speaking of English when in the presence of pupils and in public areas of the school.</li> <li>Contribute to the school’s co-curricular and extra-curricular programmes.</li> </ul> <h4>Teaching and learning</h4> <ul> <li>Teach a broad, balanced and relevant curriculum in line with the robust standards expected at Downe House and aligned with the Downe House Method, contributing to the creation of new schemes of work and resources for a developing department.</li> <li>Plan and deliver engaging, creative lessons that meet the needs of all students, including those with EAL, through effective differentiation, targeted support and strong subject knowledge.</li> <li>Show confidence working independently to design, refine and implement curriculum materials and embrace the challenge of shaping a nascent department.</li> <li>Set ambitious learning goals, use varied strategies and technologies to support progress and apply assessment rigorously to track achievement and provide meaningful feedback.</li> <li>Participate fully in the school’s co-curricular programme and uphold consistent, professional standards in teaching, learning and student development.</li> </ul> <h4>Professional standards</h4> <ul> <li>Attend assemblies, meetings, parents’ evenings, and school events.</li> <li>Act as an exemplary role model for all students.</li> <li>Maintain high standards of professionalism, including punctuality and presentation.</li> <li>Reflect on practice to support continuous professional development.</li> <li>Build and sustain positive working relationships with colleagues.</li> </ul> <h4>Safeguarding</h4> <ul> <li>Comply fully with all safeguarding policies and procedures.</li> <li>Demonstrate a strong personal commitment to student welfare and wellbeing.</li> <li>Engage in all safeguarding training as required.</li> </ul> <h4>Person specification</h4> <p><strong>(Essential = E, Desirable = D)</strong></p> <h4>Qualifications</h4> <ul> <li>A bachelor’s degree in maths or a relevant subject from a good university. (E)</li> <li>Post graduate certificate of education (or equivalent). (E)</li> <li>Qualified teacher status. (E)</li> <li>Evidence of further post graduate study. (D)</li> </ul> <h4>Skills & experience</h4> <ul> <li>A minimum of three years relevant teaching experience. (E)</li> <li>High levels of subject knowledge. (E)</li> <li>A proven track record of high-quality teaching. (E)</li> <li>Excellent working knowledge of the national curriculum for England. (E)</li> <li>Knowledge of the Cambridge Lower Secondary International Curriculum as relevant to your subject. (D)</li> <li>Experience and a proven track record of teaching successfully to IGCSE and A level in the specialist subject(s). (E)</li> <li>A strong academic background, stature and experience that will command the respect of pupils, parents, colleagues and the wider community. (E)</li> <li>An understanding of the demands of a UK independent day school environment. (D)</li> <li>A commitment to academic progress and the welfare and safeguarding of pupils. (E)</li> <li>Knowledge and understanding of recent educational developments and best practice. (E)</li> <li>Experience of working with children who have English as a second language. (E)</li> </ul> <h4>Personal qualities</h4> <ul> <li>Ability to stretch the most able pupils, whilst also ensuring the curriculum is accessible to all. (E)</li> <li>Ability to inspire children with a love of learning. (E)</li> <li>Ability to understand the needs, challenges and opportunities of an international school community in its early years of development. (E)</li> <li>Strong personal-relations and team-working skills. (E)</li> <li>Ability to use ICT to enhance learning. (E)</li> <li>Energy, charisma, resilience, flexibility and dynamism with the vision and drive to create productive learning environments and excellent outcomes for all children. (E)</li> <li>Ability to work with and apply all school policies. (E)</li> <li>Rigorous can-do attitude, positive team player with a sense of humour. (E)</li> <li>Be willing to work hard and with enthusiasm, avoiding a “nine-to-five” approach. (E)</li> </ul> <h4>Our offer</h4> <p>The successful candidate will benefit from accommodation allowance, private medical cover, flight allowances, end of service gratuity and an attractive tax-free salary. In addition, there will be a significant commitment to supporting the development and career goals of the successful candidates.</p> <p>Interviews will take place online or in person.</p> <p>The school reserves the right to interview and appoint strong candidates before the official closing date, and therefore we encourage candidates to apply early in the process.</p> <p>Thank you for your interest in Downe House Muscat. Due to the large number of applications expected, only shortlisted candidates will be contacted.</p> <p>Downe House Muscat and Cognita are committed to safeguarding the welfare of children and young people and expect the same from its employees. All new staff will be subject to detailed and enhanced pre-employment clearance, including identity checks, criminal background checks for all countries lived in, qualification checks, employment checks to include an exploration of any gaps in employment, and satisfactory reference checks for all employment in the last 10 years.</p></p><p></p>

<p><h4>Join Downe House Muscat as a teacher of maths for August 2026 and help shape a vibrant, inspiring learning environment for young minds!</h4> <p><strong>About Cognita:</strong><br> Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 100+ schools in 16 countries - in Europe, North America, Latin America, Asia and the Middle East - serving more than 85,000 students. Each of our schools is proudly unique; however, our collective purpose is to create an environment where everyone can, ‘thrive in a rapidly evolving world’.</p> <p>At Cognita, we know every student is unique. We nurture their distinct personalities and strengths. We support them academically, socially, and emotionally, wherever they are in the world, wherever they’re starting from. We protect what’s special about them, while offering them rich knowledge, opportunities, and best practices. And they get to be part of something bigger; ensuring they get an education that’s, quite literally, world class.</p> <h4>About Downe House Muscat: A premium British international school with Omani heart</h4> <p>Downe House Muscat proudly stands as the world’s first authentic international girls’ school established in partnership with a leading all-girls’ school from England. Drawing on over 117 years of world-class British education from Downe House in the UK, we bring a premium British education tailored to the international context of Oman.</p> <p>We operate as a co-educational school from KG1 to Grade 4, transitioning to an all-girls environment from Grade 5 to Grade 12, ensuring a strong, focused girls’ education in the upper years.</p> <p>Our mission is to inspire and challenge every student, nurturing confident young women who are ready to make their mark on the world.</p> <h4>What we offer</h4> <ul> <li>A first-class British education leading to IGCSE, A Level and Omani GED examinations.</li> <li>Academic excellence in education, empowering each student to achieve their personal best.</li> <li>Outstanding pastoral care supporting personal growth, well-being and character development.</li> <li>Broad co-curricular opportunities that enrich learning and foster creativity, leadership and independence.</li> </ul> <p>Everything at Downe House Muscat is designed to encourage intellectual curiosity, nurture individual talents and foster a culture of inclusivity and respect. With a personalised approach, including individualised tutoring and a comprehensive pastoral system, we ensure every student thrives from the moment they join our school.</p> <h4>Our campus and facilities</h4> <p>Located in the Al Bandar Masterplan, near Muscat International Airport and key residential areas, our state-of-the-art campus offers exceptional learning facilities, including:</p> <ul> <li>A STEM Centre and IT labs</li> <li>Art and Design studios</li> <li>A 400-seat theatre, plus music and drama classrooms</li> <li>Dedicated libraries and a central atrium</li> </ul> <p>At Downe House Muscat, we strive to deliver an education that goes beyond academics, fostering intellectual appetite, creativity, confidence and a global mindset. We invite you to join us on this exceptional journey of growth, learning and empowerment.</p> <h4>Role overview</h4> <p>Downe House Muscat is seeking to appoint an outstanding teacher of maths to join our thriving Maths Department. Reporting to the Assistant Head for Academic Standards, the teacher of maths is responsible for delivering high-quality teaching that secures strong progress and outcomes for all students. The post holder will teach maths across the secondary age range as required, contributing positively to a developing and ambitious department. For the right candidate, there may be scope to take on additional responsibility or a leadership role as the department and school continue to grow.</p> <p>The role includes teaching IGCSE, A Level, and the Omani GED. No previous experience of the GED is required, as full training will be provided.</p> <p>We are looking for an enthusiastic and committed professional who is an excellent communicator and who builds positive, collaborative relationships with students, colleagues, and parents.</p> <h4>Key responsibilities</h4> <ul> <li>Teach maths to a high standard, planning and delivering well-structured lessons that meet the needs of all learners.</li> <li>Demonstrate strong subject knowledge and effective pedagogy, including clear explanation, modelling and purposeful practice.</li> <li>Differentiate effectively to ensure all students are supported to achieve success and the most able are appropriately stretched.</li> <li>Use assessment to track progress, identify gaps and inform teaching, providing timely, meaningful feedback.</li> <li>Contribute to schemes of work, shared resources and curriculum development within the department.</li> <li>Support intervention and enrichment to improve outcomes and build student confidence in maths.</li> <li>Maintain a safe, purposeful and well-managed learning environment and uphold school policies and expectations.</li> <li>Communicate effectively with parents, colleagues and students, contributing to positive home–school partnership where appropriate.</li> <li>Participate in departmental meetings, professional development and the wider life of the school, including co-curricular activities as required.</li> </ul> <h4>School values and ethos</h4> <ul> <li>Actively promote the school’s vision through enthusiastic participation in all areas of school life.</li> <li>Set consistently high expectations that inspire and motivate students and colleagues.</li> <li>Adhere to all school rules, policies, and procedures.</li> <li>Ensure that you model the speaking of English when in the presence of pupils and in public areas of the school.</li> <li>Contribute to the school’s co-curricular and extra-curricular programmes.</li> </ul> <h4>Teaching and learning</h4> <ul> <li>Teach a broad, balanced and relevant curriculum in line with the robust standards expected at Downe House and aligned with the Downe House Method, contributing to the creation of new schemes of work and resources for a developing department.</li> <li>Plan and deliver engaging, creative lessons that meet the needs of all students, including those with EAL, through effective differentiation, targeted support and strong subject knowledge.</li> <li>Show confidence working independently to design, refine and implement curriculum materials and embrace the challenge of shaping a nascent department.</li> <li>Set ambitious learning goals, use varied strategies and technologies to support progress and apply assessment rigorously to track achievement and provide meaningful feedback.</li> <li>Participate fully in the school’s co-curricular programme and uphold consistent, professional standards in teaching, learning and student development.</li> </ul> <h4>Professional standards</h4> <ul> <li>Attend assemblies, meetings, parents’ evenings, and school events.</li> <li>Act as an exemplary role model for all students.</li> <li>Maintain high standards of professionalism, including punctuality and presentation.</li> <li>Reflect on practice to support continuous professional development.</li> <li>Build and sustain positive working relationships with colleagues.</li> </ul> <h4>Safeguarding</h4> <ul> <li>Comply fully with all safeguarding policies and procedures.</li> <li>Demonstrate a strong personal commitment to student welfare and wellbeing.</li> <li>Engage in all safeguarding training as required.</li> </ul> <h4>Person specification</h4> <p><strong>(Essential = E, Desirable = D)</strong></p> <h4>Qualifications</h4> <ul> <li>A bachelor’s degree in maths or a relevant subject from a good university. (E)</li> <li>Post graduate certificate of education (or equivalent). (E)</li> <li>Qualified teacher status. (E)</li> <li>Evidence of further post graduate study. (D)</li> </ul> <h4>Skills & experience</h4> <ul> <li>A minimum of three years relevant teaching experience. (E)</li> <li>High levels of subject knowledge. (E)</li> <li>A proven track record of high-quality teaching. (E)</li> <li>Excellent working knowledge of the national curriculum for England. (E)</li> <li>Knowledge of the Cambridge Lower Secondary International Curriculum as relevant to your subject. (D)</li> <li>Experience and a proven track record of teaching successfully to IGCSE and A level in the specialist subject(s). (E)</li> <li>A strong academic background, stature and experience that will command the respect of pupils, parents, colleagues and the wider community. (E)</li> <li>An understanding of the demands of a UK independent day school environment. (D)</li> <li>A commitment to academic progress and the welfare and safeguarding of pupils. (E)</li> <li>Knowledge and understanding of recent educational developments and best practice. (E)</li> <li>Experience of working with children who have English as a second language. (E)</li> </ul> <h4>Personal qualities</h4> <ul> <li>Ability to stretch the most able pupils, whilst also ensuring the curriculum is accessible to all. (E)</li> <li>Ability to inspire children with a love of learning. (E)</li> <li>Ability to understand the needs, challenges and opportunities of an international school community in its early years of development. (E)</li> <li>Strong personal-relations and team-working skills. (E)</li> <li>Ability to use ICT to enhance learning. (E)</li> <li>Energy, charisma, resilience, flexibility and dynamism with the vision and drive to create productive learning environments and excellent outcomes for all children. (E)</li> <li>Ability to work with and apply all school policies. (E)</li> <li>Rigorous can-do attitude, positive team player with a sense of humour. (E)</li> <li>Be willing to work hard and with enthusiasm, avoiding a “nine-to-five” approach. (E)</li> </ul> <h4>Our offer</h4> <p>The successful candidate will benefit from accommodation allowance, private medical cover, flight allowances, end of service gratuity and an attractive tax-free salary. In addition, there will be a significant commitment to supporting the development and career goals of the successful candidates.</p> <p>Interviews will take place online or in person.</p> <p>The school reserves the right to interview and appoint strong candidates before the official closing date, and therefore we encourage candidates to apply early in the process.</p> <p>Thank you for your interest in Downe House Muscat. Due to the large number of applications expected, only shortlisted candidates will be contacted.</p> <p>Downe House Muscat and Cognita are committed to safeguarding the welfare of children and young people and expect the same from its employees. All new staff will be subject to detailed and enhanced pre-employment clearance, including identity checks, criminal background checks for all countries lived in, qualification checks, employment checks to include an exploration of any gaps in employment, and satisfactory reference checks for all employment in the last 10 years.</p></p><p></p>

<p>Lead and manage the team and activities for IT Operations at OQ8, under delegated authority from VP, IDS &amp; Facility as owner of IT Operations standards &amp; solutions for OQ8, through:</p><p>Lead the Help Desk and End User Support</p><p>Lead the IT Service Management</p><p>Lead the IT Infrastructure &amp; Cloud</p><p>Lead IT Back office &amp; Demand</p><p>Lead SAP support services</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main Accountabilities:</strong></p><ul><li>Manage day-to-day IT operation services</li><li>Ensure that transitioned services have been developed to meet Operational and Service Level Requirements</li><li>Monitor, measure, report and review current performance of services and components in the enterprise IDS environment and ensure IDS capacity meets business needs</li><li>Maintain a single source of consistent information on all IDS services delivered to the business Units / functions (active and dormant services)</li><li>Plan, direct and coordinate operations of the Service Desk and End User Support for OQ8</li><li>Assess and evaluate change requests and ensure proposed changes are implemented with minimum disruption of services being delivered</li><li>Plan and oversee the successful roll-out of IDS service changes into the live environment</li><li>Ensure Configuration Items are identified, accounted, reported, verified and audited.</li><li>Manage and support live application &amp; database technical environment on a day-to-day basis</li><li>Implementation, operational management and ownership of all technical security areas</li><li>Enforce information security procedures &amp; compliance across IT systems &amp; services</li><li>Ensure that practices and procedures are in place to recover technology infrastructure in the event of a disaster</li><li>Oversee the successful roll-out of IT operations projects</li><li>Manage service providers and monitor SLA compliance to ensure effective service delivery and timely resolution of operational issues.</li><li>Prepare and present regular IDS performance reports covering service levels, incidents, capacity, risks, and improvement actions.</li><li>Manage IDS demand, portfolio planning, and technology roadmap execution in alignment with business priorities and enterprise architecture.</li><li>Oversee IDS back-office operations, budget management, procurement, contracts, and financial governance.</li><li>Oversaw daily SAP operations, addressing system issues promptly to minimize business disruption</li><li>Lead and govern SAP support services to ensure reliable, secure and business-aligned service delivery.</li></ul><p><strong>Key interactions</strong></p><ul><li>Internal: all OQ8 Functions</li><li>External: Staffing specialized Contractors, Vendors &amp; Suppliers</li></ul><p><strong>Notable working conditions:</strong> office-based environment with intensive computer screen use and occasional visits to operational sites.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in IT, computer science, Engineering or relent field.</li><li>14 years of relevant experience</li><li>Experience in IT Operations (systems analysis, networks, Data Centre, IPT, MS, platforms, tools and technologies relevant to infrastructure development inclusive of 5 years experience in a similar IT environment within a large industrial organization, preferably in the Oil and Gas industry)</li><li>Experience of leading cross functional teams delivering IT service and managing IT service</li><li>Experience of working with multiple third-party vendors</li><li>Proven experience in managing SAP application support, IT service delivery, demand management, project portfolios, and vendor-managed services.</li><li>Strong experience in budgeting, procurement, contract management, and governance within a complex enterprise environment.</li><li>Exposure to SAP S/4HANA, SAP SuccessFactors, SAP Fiori, SAP BTP/CPI, and enterprise application ecosystems is highly desirable.</li><li>People Leadership / People Management</li><li>Effective communication and interpersonal skills</li><li>A highly analytical and strategic thinker</li><li>Ability to manage and direct activities of others in a multi-project environment</li><li>Ability to build, maintain and extend relationships across the organization</li><li>A strong entrepreneurial flair and commercial acumen</li><li>Ability to perform business and process analysis</li><li>Understanding and experience in administration of large scale networks</li><li>Excellent problem-solving, Analytical and organisational skills</li><li>Proficiency in M/S Office.</li><li>Projects management</li><li>QA / QC Knowledge.</li><li>Contract Administration (Development / Review).</li><li>Structured System Analysis, System Design</li><li>HP networks, Cisco networks.</li><li>Strong knowledge of Data Centre &amp; advanced technical infrastructure skills</li><li>Excellent Project management skills</li><li>Working knowledge of best practices in information technology management and ability to work to a high degree of accuracy</li><li>SAP AMS Vendor Management &amp; SLA Governance</li><li>Budget Planning, Financial Control &amp; Cost Management</li><li>Procurement, Contract &amp; Commercial Management</li><li>Demand Management &amp; Portfolio Governance</li></ul><p><strong>Preferred certifications:</strong> Industry certification in IT infrastructure (e.g. CCNP, AWS, CompTIA, DCDC, MCSE, etc.), IT Service Management (e.g. ITIL, etc.)</p>

<p>We are hiring an experienced Restaurant Captain for a reputed restaurant group in Oman . The ideal candidate should have a minimum of 3 years of experience in the Hotel, restaurant, or Hospitality industry and should have good knowledge of restaurant operations, customer service and team supervision.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Supervise daily restaurant service operations and ensure smooth functioning.</li><li>Lead and coordinate restaurant service staff during shifts.</li><li>Ensure excellent customer service and guest satisfaction.</li><li>Take and coordinate customer orders accurately and efficiently.</li><li>Coordinate with the kitchen and service team to ensure timely food delivery.</li><li>Handle guest queries, requests and service-related complaints professionally.</li><li>Monitor table setup, cleanliness and overall restaurant presentation.</li><li>Ensure staff follow hygiene, safety and service standards.</li><li>Allocate duties to service staff and monitor their performance.</li><li>Assist the Restaurant Manager in maintaining smooth day-to-day operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3+ years of relevant experience in Hotels, restaurants, or the Hospitality industry.</p><p>Candidates with experience as Restaurant Captain, F&amp;B Captain, Restaurant Supervisor or similar roles are preferred.</p><p>Good communication and interpersonal skills.</p><p>Strong customer service and guest-handling skills.</p><p>Ability to manage and supervise a team.</p><p>Knowledge of restaurant service procedures and standards.</p><p>Candidates willing to work in Oman.</p><p>Immediate joiners/candidates available for immediate departure are preferred.</p><p>Documents Required</p><p>Candidates should be ready to provide:</p><ul><li>Updated CV with photograph</li><li>Educational certificates</li><li>Experience certificates</li><li>Passport front and last page copies</li><li>Recent white-background photograph</li><li>COVID vaccination certificate</li></ul>

<ul><li><p>Handle inbound and outbound customer calls.</p></li><li><p>Respond to customer emails and approved digital channels.</p></li><li><p>Identify and understand customer issues.</p></li><li><p>Perform first-level troubleshooting.</p></li><li><p>Create and update incidents/service requests in BMC Helix.</p></li><li><p>Categorize and prioritize tickets correctly.</p></li><li><p>Follow approved troubleshooting procedures and knowledge articles.</p></li><li><p>Escalate unresolved issues to appropriate support groups.</p></li><li><p>Maintain accurate ticket documentation.</p></li><li><p>Follow call scripts and security procedures.</p></li><li><p>Meet individual and team SLA/KPI targets.</p></li><li><p>Maintain professional customer communication.</p></li><li><p>Participate in training, quality monitoring, and knowledge sessions.</p></li><li><p>Support shift operations including 8x5, 16x5 and 24x7 coverage as required.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ol><li><p><strong>Education:</strong> Diploma or bachelor’s degree preferred; IT, Computer Science, Business, Communications, or related field</p></li><li><p><strong>Experience:</strong> 1–2 years minimum in Helpdesk, Call Center, Customer Service or Technical Support</p></li><li><p><strong>English:</strong> Good written and spoken English</p></li><li><p><strong>Arabic:</strong> Excellent Arabic communication — essential for end-user support</p></li><li><p><strong>Computer Skills:</strong> Strong Windows, MS Office, browser, and general troubleshooting skills</p></li><li><p><strong>Customer Service:</strong> Strong customer-facing and telephone etiquette</p></li><li><p><strong>ITSM:</strong> Basic understanding of Incident, Request, SLA, and Escalation concepts</p></li><li><p><strong>Ticketing:</strong> Experience with ITSM/ticketing systems preferred</p></li><li><p><strong>Typing:</strong> Good typing speed and accurate data entry</p></li><li><p><strong>Shift Work:</strong> Must be willing to work 8x5, 16x5 and eventually 24x7 shifts</p></li><li><p><strong>Security:</strong> Able to follow confidentiality, access-control, and information-security procedures</p></li></ol>

<p>Conduct client diagnostics, Deliver treatment services (Dermatology & Cosmetolgical including Body/ Slimming ) and Enhance own technical knowledge WITH THE OBJECTIVE OF retaining and satisfying the clients and meeting Topline targets for Kaya Oman WITHIN the limits imposed by service SOPs and medical processes </p><br><p>Functional Planning Participate in Clinic Operational planning and review with Clinic Manager; Seek opportunities and establish mechanisms to build and enhance technical knowledge of clinic teams; Provide coaching and mentoring inputs to enable higher performance New Service Delivery (NSD) Collect and share feedback on trends / learnings on new technology or products / client needs to the NSD team Service Quality Management Conduct regular follow-ups with clients; Conduct Medical audits in clinic; Analyze medical complaints and take corrective action; Give feedback, if any, to the Operations or Medical team on any factors in clinic impacting service quality Research If interested, participate in trials with newer services and products; Present experiences in conferences and publish papers in journals CME and Doctor Training Participate and continuously enhance own technical knowledge through CME Meetings, trainings; conference, internet and websites; Keep self updated on latest techniques related to skin rejuvenation, anti-ageing, hair removal, acne and pigmentation; Participate in new machine training conducted by the vendor or internal training team; Participate in training for new services / changes in existing services from internal training team; Share client needs, market and service information with other teams for changes / new services innovation Medical Marketing Prepare write-ups on cosmetic dermatology topics and advanced technology on a periodical basis Client Engagement / Diagnostic Build rapport with the client; Inquire and understand details of the Skin , Hair , Body concerns; Use diagnostic tools to arrive at a diagnosis; For complex cases / specialist cases refer the client to a specialist doctors/seek test results; Identify the best available solution for the concern; Document the plan / recommended treatment with products from pharma / own product portfolio; Explain and align client on the treatment details, expectations, results, potential side effect, duration, etc.; Inform client about the treatment price and package (by taking information from the front desk); Direct them to the CC for closure and billing Service Delivery Receive the schedule of appointments from CM or CC; Based on type of session conduct patch tests, skin priming, etc. on the client; Follow the SOPs to the extent possible for the various services; Conduct the treatment session; Direct client to front desk for scheduling next appointment; Document client's visit related details for the client history file; Discuss and receive target achievement inputs across the various verticals to improve performance on a monthly basis; Seek opportunities to cross sell other services / product portfolio at consultation stage based on the skin analysis or subsequent sessions Medical Integration People Management Periodically identify and analyse gaps in technical knowledge of the clinic teams; Share medical knowledge and enhance team's knowledge; Continuously coach and mentor the team to enhance performance standards</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Exp</p><p>MD in Dermatology & Venerology with atleast 5 - 8 years of specialized Cosmetic Dermatology experience with</p><p>Oman MOH Licence</p><p>Behavioral skills Planning & analytical skills, Business acumen, Eye for detail, Execution orientation, Interpersonal skills,</p><p>Communication skills, Customer service orientation, Teamwork, Counselling skills,</p>

<p><h4>Job summary</h4> <p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing quality assurance goals</strong></p> <ul> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Conducts monthly audits to ensure compliance with company and brand standards.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Directs property quality efforts to address critical customer requirements.</li> <li>Assists with regional and/or company-wide implementation of company best practices.</li> <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li> </ul> <p><strong>Managing quality tools</strong></p> <ul> <li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li> <li>Uses data collection methods to compile, display, track, and analyze defect trends.</li> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes issues and identifies trends.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Models service behaviors that meet or exceed guest expectations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Conducts monthly audit to ensure compliance with company and brand standards<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Assists with regional and/or company-wide implementation of company best practices.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Models service behaviors that meet or exceed guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>