وظائف مطورى واجهة مستخدم

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Tech Support Specialist (SaaS, Helpdesk, IT Support &amp; Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding &amp; access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support &amp; Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 &amp; Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management &amp; Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base &amp; Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring &amp; Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools &amp; Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS &amp; cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer &amp; Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>

<p>Functions as the strategic business leader of the property's Hotel Operations and reports directly to the General Manager. Areas of responsibility include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. The position works closely with department heads to develop and implement operational strategies, ensuring full execution of Marriott brand standards, service excellence, and key brand initiatives. The Director of Operations is responsible for ensuring that all hotel operations meet brand standards, exceed guest expectations, enhance employee engagement, drive revenue growth, and maximize departmental financial performance while maintaining positive owner relations. The role develops and implements property-wide strategies that deliver exceptional products and services, providing a strong return on investment.</p><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate must possess a strong Food &amp; Beverage background with proven operational leadership experience. Previous resort experience is highly preferred, particularly within luxury or upscale resort environments. Experience working within the GCC region is essential, with a thorough understanding of regional market dynamics, guest preferences, and hospitality operations.</p><p>Additional Candidate Profile Requirement</p><p>You may also add under Candidate Profile : Strong Food &amp; Beverage operational background with demonstrated success in leading multi-department hotel operations. Previous resort experience preferred. Minimum 3-5 years of senior operational leadership experience in the GCC hospitality market. Proven track record in driving guest satisfaction, employee engagement, financial performance, and owner relations. Marriott brand experience is an advantage. Pre-opening resort experience is highly desirable.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title: Sales Support Engineer Location: Muscat, Oman We in Siemens strongly believe in the value of a Digital Portfolio; hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupants’ intuitive buildings which are comfortable, safe, secure and energy efficient. Smart infrastructure from Siemens intelligently connects energy systems, buildings, and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development. Siemens Smart Infrastructure is looking for a Sales Support Engineer for the Electrical Products business unit to help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow. Your Role – International, Challenging and Future-Oriented! In this pivotal role, you will be the backbone of our sales operations, ensuring seamless support for our customers and actively promoting the Siemens brand within key government end-users. The main target is to support and grow Siemens’ Panel-building &amp; Distribution sales channels, ensuring a wider coverage for Siemens’ low voltage products in the different market segments. In Your daily work you will oversee following tasks and responsibilities: Achieve the assigned business unit’s financial targets. Prepare accurate and timely quotations for low-voltage products based on customer requirements and specifications. Provide technical and commercial support to customers by addressing inquiries and offering suitable solutions. Collaborate closely with the sales team to understand customer needs and contribute to the development of sales strategies. Process customer orders efficiently, ensuring that all details are accurate and properly entered into the relevant systems, while ensuring full compliance with internal processes. Coordinate with internal departments, such as logistics and supply chain, to monitor order status and provide customers with timely delivery updates. Proactively communicate any potential delays or issues to customers and the sales team. Actively engage with key government end users, including the Ministry of Defence (MOD), Ministry of Health (MOH), Royal Court Affairs (RCA), and the Royal Oman Police (ROP). Promote Siemens’ low-voltage product portfolio and solutions by highlighting the company’s value proposition and technological advantages. Build and maintain strong, long-term relationships with these strategic accounts to strengthen Siemens’ market presence and brand loyalty. Identify and pursue new business opportunities within these government sectors Your Qualifications and Skills You hold a bachelor’s or master’s degree in electrical engineering field from reputable university or college. You bring expert level experience in LV Products and sales &amp; marketing background. You have solid experience with EPC’s &amp; contractors in the power distribution market Our Ideal candidate has an advanced Critical and respective Product/Market Analysis skills You will impress us with your outstanding Presentation skills &amp; market Intelligence skills You should have more than 3 years of experience in the field of low voltage switchgear within the Middle East Market. You enjoy working in multicultural, diverse, working environment. Fluent written and spoken English and Arabic. Further language skills are highly appreciated. What else do you need to know? We care about finding the best talents. Our main location for this Position is Muscat. However, we are open to consider candidates in other Siemens locations within the Middle East. Siemens promotes equal opportunities. Diversity enriches our company and gives us an advantage. We offer competitive remuneration package together with real career development opportunities for both personal and professional growth We offer a work environment where everyone can bring their whole self to work and feel a sense of belonging. Transform the everyday with us! If you are a motivated teammate, eager to learn new things and looking to grow your career in a strong and forward-thinking company, hit apply!. Siemens is dedicated to quality, equality, and valuing diversity, and we encourage applications that reflect the diversity of the communities within which we work. Siemens is an equal opportunities employer and do not discriminate unlawfully on any grounds. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Please note: Only complete applications can be considered in the selection process.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<p>The storekeeper is responsible for maintaining the company s storeroom / warehouse. He/she maintains inventory and ensures there is optimum stock level. Key Tasks and Accountabilities Monitors inventory and maintains records. Performs receiving, inspecting, returning, and unloading shelving goods. Conducts packing and labeling goods. Performs delivering goods. Performs housekeeping and maintaining the inventory by so called store counts off various types of equipment spares and operational tools, uniforms and personnel protective items. Performs related and peripheral workshop duties as required by his/her subordinates. E.g. assists in the control of general things such as housekeeping, safety etc. Performs other related duties as assigned by the management. Follows the strict security measures. Adheres to all guidelines on health and safety work environment. Act as an essential coordinator between Procurement and end user. Periodical Management reports as required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Physical ability for working at heights, climbing, lifting, bending, working in confined spaces.</li><li>Analytical skills and good storekeeping background.</li><li>Ability to utilize technical repair terminology and concepts.</li><li>Always driven by integrity, respect, trust and honesty.</li><li>Attention to detail, accurate and time management skills.</li><li>Good communication in English (both verbal and written) and interpersonal skills.</li><li>Minimum 2 years of experience in the related field.</li><li>Minimum High School Diploma (GED).</li><li>Proficiency in using MS Office (particularly Excel and Word) and computer literacy.</li><li>Good understanding of Basic Mathematics.</li><li>Willing to work in shifts / holidays / extended hours.</li><li>Good physical fitness.</li><li>Basic technical knowledge.</li><li>Flexibility and ability to adopt to new circumstances.</li></ul>

<p>Oracle Application Framework (OAF) Development : - Design, develop, customize, and maintain Oracle OAF pages and extensions. - Perform OAF personalization and extensions for Oracle EBS standard pages. - Develop and customize : 1. View Objects (VO) 2. Application Modules (AM) 3. Controllers (CO) 4. Entity Objects (EO) - Create reusable OAF components. - Troubleshoot and resolve OAF application issues. - Implement technical enhancements based on business requirements. Oracle E-Business Suite Technical Development : - Develop and maintain Oracle EBS R12.2.x technical components. - Develop PL/SQL objects, including : 1. Packages 2. Procedures 3. Functions 4. Triggers - Develop and maintain : 1. Concurrent Programs 2. Oracle APIs 3. Open Interface Tables 4. Custom Workflows - Perform Oracle EBS customizations and enhancements. Oracle Reports &amp; BI Publisher : - Develop and customize Oracle Reports. - Create BI Publisher and XML Publisher templates. - Support reporting requirements and enhancements. Oracle Forms Development : - Modify and maintain Oracle Forms applications. - Develop custom Oracle Forms based on business requirements. - Support legacy Oracle technical components. Database Development : - Develop and optimize complex SQL queries and PL/SQL code. - Perform performance tuning and database optimization. - Create and maintain database objects such as tables, views, indexes, and sequences. - Support data migration activities. Integration Development : - Develop integrations between Oracle EBS and external systems. - Support : 1. REST APIs 2. SOAP Web Services 3. Inbound Interfaces 4. Outbound Interfaces - Monitor and troubleshoot integration issues. Production Support : - Provide technical support for Oracle EBS production environments. - Perform issue analysis, root cause analysis, bug fixing, and performance improvements. - Support UAT, deployment, and release management activities. - Prepare and maintain technical documentation.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5 - 10 years of Oracle EBS Technical experience.</li><li>Hands-on experience with Oracle E-Business Suite R12.2.x.</li><li>Strong expertise in Oracle Application Framework (OAF).</li><li>Experience with JDeveloper and Java.</li><li>Strong SQL and PL/SQL programming skills.</li><li>Experience with Oracle Forms and Oracle Reports.</li><li>Experience with BI Publisher and XML Publisher.</li><li>Hands-on experience with Concurrent Programs.</li><li>Knowledge of Oracle Workflow.</li><li>Experience with Oracle APIs and interface development.</li><li>Experience supporting Oracle ERP production environments.</li><li>Oracle APEX.</li><li>REST API development.</li><li>Git.</li><li>FlexDeploy.</li><li>Bachelors degree in Computer Science, Information Technology, Engineering, or equivalent.</li><li>Oracle certifications will be an added advantage.</li></ul>

<p>A premier five-star hotel client in Oman is actively seeking dedicated hospitality talent to join their world-class team. Consequently, this hiring drive offers an excellent platform for individuals looking to build a prestigious overseas career in the Middle Eastern luxury hospitality sector.</p><p>Our client requires energetic professionals to maintain exceptional service standards across culinary and front-of-house operations. Selected candidates will deliver outstanding culinary creations and guest experiences in a fast-paced environment. Additionally, employees will collaborate with an international team, gaining invaluable exposure to luxury resort operations.</p><p><strong>Desired Candidate Profile</strong></p>Applicants must demonstrate a passion for hospitality, a strong work ethic, and relevant culinary or service skills. Moreover, hotel school leavers and fresh graduates can apply for entry-level positions. Candidates should also possess good English communication skills and a customer-focused attitude to thrive in a five-star setting.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p><p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p><p>Supports wider Talent Management initiatives, including Learning &amp; Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p><p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p><p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p><strong>Main tasks and responsibilities</strong><p>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework.</p><p>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</p><p>Ensures clarity, consistency, and fairness in performance evaluations across departments.</p><p>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</p><p>Develops and maintains performance management policies, guidelines, reports and tools.</p><p>Supports the cascading of corporate objectives into departmental and individual goals.</p><p>Monitors quality of goal setting and ensures alignment with strategic priorities.</p><p>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</p><p>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</p><p>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</p><p>Supports development and tracking of Performance Improvement Plans (PIPs).</p><p>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</p><p>Supports Talent Review processes, including identification of high-potential employees and critical roles.</p><p>Contributes to the design and execution of Succession Planning frameworks and talent pipelines.</p><p>Collaborates with Learning &amp; Development to align performance outcomes with development plans.</p><p>Assists in competency framework design, assessment, and gap analysis.</p><p>Supports leadership development and capability-building initiatives.</p><p>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption.</p><p>Ensures compliance with internal policies, audit requirements, and applicable regulations.</p><strong>Key interactions</strong><p>Internal: Liaise with colleagues and stakeholders for day-to-day work.</p><p>External: Acts as liaison between clients, vendors, and consultants, and main stakeholders.</p><strong>Notable Working Conditions</strong>. Office environment and Filed operations Moderate to intensive computer screen use.</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><strong>Education requirements</strong></p><p>Bachelor s degree in human resource, Administration, or related field</p><p>Master or Post-graduate coursework. in a related discipline (preferred)</p><p><strong>Language requirements</strong> Excellent knowledge of written, read, and spoken English (required)</p><strong>Background and experience</strong><p><strong>Competencies and skills</strong></p><p>Degree Bachelor Years of Experiance 8+ years of relevant experience</p><p>(preferred) Oil &amp; Energy experience (greenfield petrochemical plant operations and infrastructure)</p><p>Experience with various HR functions, including:</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p>Performance Management</p><p>Detailed-oriented with excellent organizing and planning skills.</p><p>Ability to establish and maintain effective working relations with people in a multi-cultural environment</p><p>Ability to work on own initiative</p><p>Good communication skills &amp; interpersonal skills.</p><p>Ability to be flexible, motivated, resourceful, and organized to work in a multi-functional role</p><p>Builds expert knowledge in our organization and conveys knowledge to others</p><strong>Technical:</strong><p>Computer literate with expertise in MS Office.</p><p>Performance Management</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p></p></section>

<p><h4>Description</h4> <p><strong>The opportunity</strong><br> A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. This is a build-stage organisation growing to approximately fifty people over its first two years, and it needs someone to build and run the entire corporate infrastructure from the ground up.</p> <p>We are hiring a Head of Corporate Services to own premises, HR, finance back-office, corporate IT, travel, and governance administration as a single integrated function. This is not a supervisory role over a team of specialists. It is a working post: the person we are looking for remains personally involved in the work, makes the decisions, and is accountable for the outcomes regardless of whether they are delivered through direct staff or outsourced providers.</p> <h4>What the role covers</h4> <ul> <li>Sourcing, negotiating, and managing the company's office lease and fit-out; ongoing facilities management and physical security</li> <li>Payroll, benefits, leave, expense systems, and visa and immigration administration for all staff and dependants</li> <li>Drafting and enforcing the employee handbook and HR policies; compliance with Omani Labour Law and Omanisation requirements</li> <li>Selecting and managing external accountants, auditors, and tax advisors; bookkeeping, accounts payable, accounts receivable, and cash management; establishing and managing banking relationships</li> <li>Corporate IT: end-user devices, M365 administration, identity management, IT support, and cybersecurity for corporate systems</li> <li>Owning the corporate travel policy; managing the travel agency and duty-of-care arrangements for travelling staff</li> <li>Maintaining statutory records and registers; coordinating board and committee meetings; filing statutory returns; managing the corporate insurance programme</li> <li>Maintaining the master vendor and contract register; negotiating, renewing, and terminating corporate service contracts</li> </ul> <h4>Requirements</h4> <p><strong>Who we are looking for</strong><br> At least 10 years in corporate services, operations, or general management roles, with at least five years at senior level. A demonstrable track record of leading a small, multi-disciplinary corporate function, not solely managing large departments staffed by specialists. Proven experience either establishing a regulated financial entity in Oman or the GCC, or leading the corporate function of an existing regulated entity of comparable size. Working knowledge of Omani Labour Law, immigration procedures, and corporate regulations. Demonstrated capability across multiple disciplines concurrently: premises, HR, finance, IT, and governance. Fluent in Arabic and English, written and spoken.</p> <p>Experience in a financial market infrastructure, bank, or other regulated financial services entity is an advantage. So is familiarity with the IFC Oman regulatory framework and prior experience in a start-up or greenfield environment.</p> <h4>What this is</h4> <p>On day one, the office does not exist, the payroll has not been run, the banking has not been established, and the IT has not been deployed. Within twelve months, all of it needs to be running to the standard of an international regulated institution. The person who takes this role will have built it. If that is the kind of challenge you are looking for, and you have the breadth of experience to deliver it, this is worth a conversation.</p></p><p></p>

<p><h4>Description</h4> <p><strong>The opportunity</strong><br> A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. This is a build-stage organisation growing to approximately fifty people over its first two years, and it needs someone to build and run the entire corporate infrastructure from the ground up.</p> <p>We are hiring a Head of Corporate Services to own premises, HR, finance back-office, corporate IT, travel, and governance administration as a single integrated function. This is not a supervisory role over a team of specialists. It is a working post: the person we are looking for remains personally involved in the work, makes the decisions, and is accountable for the outcomes regardless of whether they are delivered through direct staff or outsourced providers.</p> <h4>What the role covers</h4> <ul> <li>Sourcing, negotiating, and managing the company's office lease and fit-out; ongoing facilities management and physical security</li> <li>Payroll, benefits, leave, expense systems, and visa and immigration administration for all staff and dependants</li> <li>Drafting and enforcing the employee handbook and HR policies; compliance with Omani Labour Law and Omanisation requirements</li> <li>Selecting and managing external accountants, auditors, and tax advisors; bookkeeping, accounts payable, accounts receivable, and cash management; establishing and managing banking relationships</li> <li>Corporate IT: end-user devices, M365 administration, identity management, IT support, and cybersecurity for corporate systems</li> <li>Owning the corporate travel policy; managing the travel agency and duty-of-care arrangements for travelling staff</li> <li>Maintaining statutory records and registers; coordinating board and committee meetings; filing statutory returns; managing the corporate insurance programme</li> <li>Maintaining the master vendor and contract register; negotiating, renewing, and terminating corporate service contracts</li> </ul> <h4>Requirements</h4> <p><strong>Who we are looking for</strong><br> At least 10 years in corporate services, operations, or general management roles, with at least five years at senior level. A demonstrable track record of leading a small, multi-disciplinary corporate function, not solely managing large departments staffed by specialists. Proven experience either establishing a regulated financial entity in Oman or the GCC, or leading the corporate function of an existing regulated entity of comparable size. Working knowledge of Omani Labour Law, immigration procedures, and corporate regulations. Demonstrated capability across multiple disciplines concurrently: premises, HR, finance, IT, and governance. Fluent in Arabic and English, written and spoken.</p> <p>Experience in a financial market infrastructure, bank, or other regulated financial services entity is an advantage. So is familiarity with the IFC Oman regulatory framework and prior experience in a start-up or greenfield environment.</p> <h4>What this is</h4> <p>On day one, the office does not exist, the payroll has not been run, the banking has not been established, and the IT has not been deployed. Within twelve months, all of it needs to be running to the standard of an international regulated institution. The person who takes this role will have built it. If that is the kind of challenge you are looking for, and you have the breadth of experience to deliver it, this is worth a conversation.</p></p><p></p>

<p>We are looking to recruit a Project manager that can perform in a dual role as Project Manager/Business Analyst. As Project Manager: Managing a variety of IT projects and reporting to the Project Management Office. Work with clients, stakeholders, senior executives, the project team, functional and IT SMEs to ensure those project deliverables are achieved on schedule with a high level of quality and customer satisfaction. As Business Analyst: The Business Analyst (BA) has the responsibility to elicit, analyze, validate, verify, and facilitate testing of business process solutions and requirements of the project. Responsibilities Work collaboratively and effectively with team members. Plan, coordinate &amp; manage projects, and resources, from ideation through post-production support. Be the liaison between the business units, technology teams, and support teams; support the project through implementation and post-project support. Write requirements' specifications according to standard templates and tools. Decompose high-level business needs into structured requirements, use cases, user stories/scenarios, business rules, functional and non-functional requirements; with sufficient detail to satisfy the needs of the business, developers, and testers. Lead requirements elicitation, analysis, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards. Develop Business Requirements Document and represent requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, wireframes where appropriate. Participate in requirements prioritization and solution risk analysis. Facilitate user acceptance testing and draft UAT test plans, ensure test data is available and draft test cases. Participate in testing and quality assurance process. Collaborate with developers and end-users to ensure that application functionality meets client needs, test solutions, problem-solve issues, coordinate enhancements. Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 to 10 years of experience in IT Technical Fields / Project Management and Business Analysis. Excellent communication skills, including written, verbal, and presentation. Excellent command of the English language (Speaking, writing, and presentation). Banking experience required, with knowledge of payment systems being a significant plus. Executive Level interpersonal relationship building, collaboration, and facilitation skills. Solid understanding and application of various project management and business process improvement methodologies, techniques, and tools. A solid understanding of software development life cycles methodologies e.g. SDLC, Agile. Essential skills in data mapping and analysis, gap analysis, and system analysis. A solid understanding of business analysis and process improvement best practices and the ability to apply them in practice. Strong personal time management skills and ability to meet individual and team deadlines. BS/BA required PMP, and CBAP certification is preferred . Experience in working with data warehouses or databases and integrations is a plus.</p>

<p>JOB PURPOSE</p> <p>The Contracts, Procurement &amp; Warehouse Manager </p> <p>provides strategic leadership across Mazoon Mining s end-to-end supply chain, ensuring resilient, cost-effective, and compliant operations. This role drives procurement excellence, contract governance, logistics optimization, and inventory reliability to safeguard uninterrupted plant operations. Beyond operational execution, the position champions ICV development, supplier performance improvement, and digital transformation initiatives, while embedding HSE and quality standards into every process. The manager also leads structured claims and dispute resolution, ensuring Mazoon s commercial interests are protected and advanced.</p> <p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p> <p>CONTRACTS DEVELOPMENT &amp; MANAGEMENT</p> <p> Develop/implement and manage contract administration processes and procedures. </p> <p> Lead the preparation, review, negotiation, evaluation, and award of contracts for goods and services. </p> <p> Ensure all contracts comply with company policies, legal requirements, and governance standards. </p> <p> Monitor contractor performance and ensure contractual obligations are fulfilled. </p> <p> Manage contract renewals, amendments, claims, variations, close-outs, measurements, invoices and dispute resolution processes. </p> <p> Maintain contract databases and documentation for audit and compliance purposes. </p> <p> Coordinate with legal, technical, and operational departments during contract development and execution.</p> <p>PROCUREMENT &amp; STRATEGIC SOURCING</p> <p> Develop and execute procurement strategies aligned with business objectives. </p> <p> Lead sourcing, tendering, bid evaluation, and supplier selection processes. </p> <p> Ensure cost-effective procurement while maintaining quality, reliability, and timely delivery. </p> <p> Negotiate pricing, commercial terms, and framework agreements with suppliers. </p> <p> Establish and maintain approved vendor databases and supplier qualification systems. </p> <p> Analyze procurement spending and identify cost-saving opportunities. </p> <p> Monitor market trends, supplier capabilities, and supply chain risks. </p> <p> Ensure compliance with procurement policies and ethical sourcing practices.</p> <p> Develop and maintain analytical tools to support contracting and procurement strategies</p> <p>WAREHOUSE &amp; INVENTORY MANAGEMENT</p> <p> Lead warehouse operations and inventory control activities 24X7. </p> <p> Ensure proper receipt, inspection, storage, preservation, issuance, disposal and tracking of materials. </p> <p> Develop inventory optimization strategies for critical spares and operational materials. </p> <p> Monitor stock levels, inventory turnover, and obsolete inventory management. </p> <p> Conduct periodic stock audits and cycle counts. </p> <p> Ensure warehousing practices comply with HSE and asset management requirements. </p> <p> Implement inventory accuracy and warehouse performance improvement initiatives. </p> <p> Manage warehouse systems and materials management processes within ERP/CMMS platforms.</p> <p> Coordinate with Operations and Contracts teams to ensure timely availability of materials and to minimize maintenance delays</p> <p>LOGISTICS MANAGEMENT</p> <p> Manage inbound and outbound logistics operations, including local and international shipments.</p> <p> Coordinate transportation of equipment, spare parts, reagents, consumables, and project materials.</p> <p> Ensure compliance with customs regulations, import/export requirements, and shipping documentation.</p> <p> Optimize freight costs, transportation routes, and logistics efficiency.</p> <p> Develop relationships with freight forwarders, customs agents, and logistics service providers.</p> <p> Monitor shipment status and resolve logistics issues impacting operations.</p> <p>LOCAL CONTENT &amp; ICV</p> <p> Lead the development, promotion, and continuous improvement of local content, LDI, and the local Omani market within Mazoon's contracts and procurement activities.</p> <p> Assure and sustain the Local Market Development Strategy while maintaining the Company's long-term commercial position.</p> <p> Maintain and implement ICV requirements in contracts, aligned with OIA ICV guidelines and procedures.</p> <p>RISK, COMPLIANCE &amp; GOVERNANCE</p> <p> Maintain full understanding of corporate and departmental governance, Contracts &amp; Procurement manuals, policies and procedures, Local Content Policies, Tender Committee processes, and Requisition-to-Pay processes.</p> <p> Identify specific risk mitigation measures, such as requirements for insurances, bonds, and guarantees, and document these in all contracts in accordance with local rules, regulations, and best practice.</p> <p> Work with end-users and relevant stakeholders across Mazoon to identify contractual risks and develop mitigation measures to be incorporated into relevant contracts.</p> <p> Work with corporate finance to ensure adherence to broader finance and risk requirements, such as funding requirements and billing/approval policies.</p> <p> Ensure signed contracts are communicated to all relevant parties to support implementation, visibility, awareness, and interpretation.</p> <p> Ensure that contractors follow or exceed all Omani law and MMC/MDO standards in relation to HSE.</p> <p>PEOPLE &amp; KNOWLEDGE MANAGEMENT</p> <p> Develop and share best practices, work processes, systems, and tools based on experience gained across a portfolio of projects.</p> <p> Complete an effective knowledge transfer plan for growing and developing team members and streamlining personnel changes.</p> <p> Ensure compliance with Company safety policies and procedures and contribute to the development of a strong safety culture.</p> <p> Maintain up-to-date awareness of all relevant safety requirements and policies.</p> <p> </p> <p><br></p> <p> </p> <p> </p> <p> </p>

<p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Spa Operations and Budgets</strong> </p> <p> Selects vendors for spa retail operations and managing contract agreements.</p> <p> Oversees retail product research, product selection and purchasing, product display.</p> <p> Manages supply inventories and purchasing control, including uniforms.</p> <p> Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</p> <p> Maintains cleanliness of spa and related areas and equipment.</p> <p> </p> <p> <strong>Managing Spa Sales and Marketing Strategy</strong> </p> <p> Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</p> <p> Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</p> <p> Ensures spa services are included in all property-related marketing and advertising.</p> <p> Identifies and recommending new products and product enhancements to remain competitive in the market.</p> <p> </p> <p> <strong>Managing Spa Revenue Management Strategy</strong> </p> <p> Monitors and Manages the payroll function.</p> <p> Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</p> <p> Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</p> <p> </p> <p> <strong>Ensuring and Delivering Exceptional Customer Service</strong> </p> <p> Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Strives to improve service performance.</p> <p> </p> <p> <strong>Conducting Human Resources Activities</strong> </p> <p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p> <p> Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</p> <p> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</p> <p> Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p> <p> Administers the performance appraisal process for direct report managers.</p> <p> Develops business goals and creates appropriate development plans.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p> <p> Solicits employee feedback, utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p> <p> Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.</p> <p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job title Logistics &amp; Materials Engineer Grade Stream Upstream E&amp;P Function Well Delivery Department Operated Asset Location Oman Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Well Delivery Support Manager Direct Reports - Job purpose The Materials &amp; Logistics Engineer is responsible for planning, coordinating, and controlling materials and logistics activities to ensure that all required materials are available on time, meet technical and quality requirements, and support project schedules. The role supports drilling, workover, and well intervention operations by working closely with engineering, procurement, vendors, logistics providers, and site teams to ensure smooth project execution. The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Review material requisitions and technical specifications to ensure compliance with company and project standards. Coordinate with drilling and engineering teams to address technical queries, material substitutions, and deviations. Ensure materials are procured, stored, and handled according to approved specifications, procedures, and industry standards. Maintain accurate material traceability, certifications, and documentation throughout the supply chain. Support the technical evaluation of vendors and materials when required. Review scopes of work related to materials, inspection, transportation, and quality control to ensure alignment with oil and gas industry best practices. Coordinate material receiving, inspection, storage, preservation, and issuance activities. Plan and manage inbound and outbound logistics, including transportation, shipping, and customs clearance, in line with OPAL standards. Ensure timely delivery of materials to warehouses, yards, and project sites according to project schedules. Monitor inventory levels and support stock optimization to prevent shortages or excess materials. Ensure proper identification, tagging, and preservation of materials to avoid damage or deterioration. Support periodic inventory audits and reconciliation processes. Interface with procurement, contracts, QA/QC, drilling, construction, and operations teams. Prepare and provide materials and logistics status reports to project management. Support expediting activities to ensure vendors and logistics providers meet agreed milestones. Participate in project planning and coordination meetings related to materials and logistics. Coordinate with well delivery team members to identify critical materials that must be prioritized for transportation. Ensure all activities comply with company supply chain policies, HSSE requirements, and quality management systems. Identify opportunities to improve logistics efficiency, material handling processes, and cost effectiveness. Ensure hazardous and non-hazardous materials are correctly labeled, packaged, and returned to base in accordance with environmental regulations. Contribute to lessons learned and continuous improvement initiatives. Use materials management and inventory systems to track material orders, consumption, and stock levels in real time. Key interactions Internal: Upstream External : Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site, traveling, when possible and needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education requirements Minimum qualification is a bachelor s degree in mechanical engineering or equivalent. Language Excellent knowledge of written, read, and spoken English (required) Background and experience Competencies and skills 5+ years relevant experience in similar role Understanding of materials management and drilling procedures. Working knowledge of Microsoft, Excel, Power Point, Word and materials/logistics management software Soft: Attention to detail and high level of accuracy. Able to lead discussions credibly and effectively negotiate resolutions. Previous experience working with a diversified workforce, with good people skills Highly organized, detail-oriented and able to work independently. Strong Communication skills and coordination skills (including verbal and written). Analytical and problem solving skills. Technical: Very good knowledge in using material management software. Excellent business and technical report writing skills Deep working understanding of material management and operations Planning and Reporting skills.</p><p></p></section>

<p>JOB SUMMARY Drives revenue to achieve Hotel s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience Required: High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. Preferred: 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About the job</p><p><br></p><p>Company Description Oman Global Trading and Investment LLC is a Muscat-based company engaged in diverse trading and investment activities across local and regional markets. The organization focuses on building strong supplier and partner relationships to support sustainable growth and competitive procurement practices. It emphasizes operational efficiency, compliance with local regulations, and responsible sourcing. Team members are encouraged to contribute ideas, support continuous improvement, and help strengthen the company’s position in the market.</p><p>The Procurement Specialist is responsible for executing the end-to-end procurement cycle for Oman Global’s Procurement business unit — from sourcing and supplier qualification through purchase order management, logistics coordination, and trade-finance documentation. The role holder supports the supply of industrial and engineering equipment to the Group’s clients and internal entities, ensuring that goods are sourced competitively, delivered on time, and supported by correct commercial and banking instruments. A key dimension of the role is the preparation and management of trade-finance instruments — in particular Letters of Credit (LC) and Bank Guarantees (BG) — in coordination with the Finance function and the Group’s banking partners. The Specialist works closely with suppliers, freight forwarders, customs brokers, and internal stakeholders to deliver reliable, cost-effective, and compliant procurement outcomes.</p><p><br></p><p><br></p><p>DUTIES &amp; RESPONSIBILITIES</p><p><br></p><p>1. Sourcing &amp; Supplier Management (30%)</p><ul><li>Identify, evaluate, and qualify suppliers for industrial and engineering equipment, spare parts, and services across the unit’s product categories.</li><li>Issue Requests for Quotation (RFQs), obtain competitive quotes, and prepare comparative bid analyses for management review and approval.</li><li>Negotiate pricing, payment terms, delivery schedules, and warranty conditions with local and international suppliers.</li><li>Maintain an approved supplier database, monitor supplier performance, and support periodic supplier evaluation and development.</li><li>Ensure all sourcing activity complies with the Group’s procurement policy, delegation of authority, and approval thresholds.</li></ul><p><br></p><p>2. Purchasing &amp; Order Management (25%)</p><ul><li>Convert approved purchase requisitions into accurate purchase orders, ensuring correct specifications, quantities, pricing, Incoterms, and delivery terms.</li><li>Track open orders from placement to delivery, proactively following up with suppliers to prevent delays.</li><li>Verify supplier invoices and delivery documentation against purchase orders and goods received, and resolve discrepancies.</li><li>Maintain complete and auditable procurement records, including requisitions, quotations, approvals, and correspondence.</li><li>Coordinate with internal stakeholders to confirm technical requirements and clarify specifications before order placement.</li></ul><p><br></p><p>3. Logistics &amp; Shipment Coordination (20%)</p><ul><li>Coordinate inbound logistics with freight forwarders, shipping lines, and customs brokers to ensure timely and cost-effective delivery.</li><li>Arrange and verify shipping documentation, including bills of lading, packing lists, certificates of origin, and commercial invoices.</li><li>Monitor shipments in transit, manage delivery schedules, and coordinate customs clearance and final delivery to site or warehouse.</li><li>Optimise freight cost and consolidation where possible, and minimise demurrage, detention, and storage charges.</li><li>Liaise with warehouse and stores teams to confirm receipt, inspection, and acceptance of delivered goods.</li></ul><p><br></p><p>4. Trade Finance &amp; Banking (15%)</p><ul><li>Prepare and coordinate the issuance of Letters of Credit (LC), ensuring terms align with the purchase contract and supplier requirements.</li><li>Prepare and manage Bank Guarantees (BG), including bid bonds, performance guarantees, and advance payment guarantees, in coordination with Finance.</li><li>Review LC and BG drafts for accuracy, check documents against credit terms, and work to ensure discrepancy-free presentations.</li><li>Liaise with banks and the Finance function on amendments, expiries, and the release or cancellation of trade-finance instruments.</li><li>Maintain a tracker of all active LCs and Bank Guarantees, monitoring values, validity dates, and renewal or release actions.</li></ul><p><br></p><p>5. Coordination, Compliance &amp; Reporting (10%</p><ul><li>Maintain accurate procurement data and prepare periodic reports on purchasing activity, supplier performance, and cost savings.</li><li>Ensure procurement and trade-finance activities comply with applicable Omani regulations, internal controls, and AML/KYC requirements.</li><li>Support internal and external audits by providing complete procurement and documentation trails.</li><li>Coordinate cross-functionally with Finance, Logistics, Stores, and end-user departments to ensure smooth procurement execution.</li></ul><p><br></p><p>REQUIRED QUALIFICATIONS</p><ul><li>Bachelor’s degree in Supply Chain Management, Business Administration, Commerce, Engineering, or a related field.</li><li>Minimum 5 years of relevant experience in procurement, purchasing, or supply chain, preferably within trading, industrial, or oil &amp; gas sectors.</li><li>Practical, hands-on experience with trade-finance instruments, specifically the preparation and handling of Letters of Credit (LC) and Bank Guarantees (BG).</li><li>Working knowledge of Incoterms, international shipping documentation, and customs clearance procedures.</li><li>Proficiency in Microsoft Excel and experience using an ERP procurement module (e.g., Odoo, SAP, or similar).</li><li>Strong negotiation, supplier management, and coordination skills.</li><li>Fluency in English (mandatory); Arabic proficiency is an advantage.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Commodity Knowledge</b></p><ul><li>Deep understanding of commodity markets (pricing trends, supply-demand cycles, futures/spot markets).</li><li><b>Familiarity with specifications, grades, and quality standards for copper, sulphur, steel, iron ore, and oil &amp; gas.</b></li><li>Ability to evaluate suppliers globally and assess geopolitical risks affecting supply chains.</li></ul><p><b>Negotiation &amp; Contracting</b></p><ul><li>Strong negotiation skills to secure favorable terms in volatile markets.</li><li>Drafting and managing contracts (Incoterms, delivery schedules, penalties, arbitration clauses).</li><li>Vendor relationship management to ensure long-term supply stability.</li></ul><p><b>Financial &amp; Risk Management</b></p><ul><li>Knowledge of hedging strategies and risk mitigation in commodity trading.</li><li>Understanding of currency fluctuations and their impact on procurement costs.</li><li>Budgeting and cost analysis to optimize procurement spend.</li></ul><p><b>Compliance &amp; Legal</b></p><ul><li>Awareness of international trade laws, sanctions, and Omani import/export regulations.</li><li>Ensuring compliance with environmental and safety standards in oil &amp; gas and mining sectors.</li><li>Documentation expertise (letters of credit, shipping documents, customs clearance).</li></ul><p><b>Operational &amp; Analytical</b></p><ul><li>Proficiency in ERP systems (SAP, Oracle) for procurement and inventory management.</li><li>Data analysis to forecast demand and optimize procurement cycles.</li><li>Supply chain management skills to coordinate logistics and warehousing.</li></ul><p><b>Soft Skills</b></p><ul><li>Communication and cross-cultural collaboration (essential for global suppliers).</li><li>Problem-solving under pressure in fast-moving commodity markets.</li><li>Ethical decision-making and transparency in procurement practices.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As Guest Service Agent, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong><u>Duties and Responsibilities </u></strong></p><br><p>As Guest Service Agent, I will assume full responsibility for the efficient operation in the following: </p><br><ul><li>Responsible for the daily operation of the telephone operators during the shift and administrative work. </li><li>Answer all inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions. </li><li>Handle all long distance and local calls and relay message if required. </li><li>Accept and deliver wake-up calls, messages and facsimiles in a timely manner. </li><li>Assist in booking and taking requests for reservations for Restaurant, Spa and Kids’ Club. </li><li>Ensure proper handover of all outstanding matters for follow-up at the end of the shift. </li><li>Utilize and ensure proper working condition of the telephone switchboard, guest room telephones and facsimile machines. </li><li>Ensure all equipment of the department is kept clean and in good working condition. </li><li>Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. </li><li>Strictly adhere to LQA standards and guest comments. </li></ul><p><strong><u>Qualifications</u></strong></p><br><p>To execute the position of Guest Service Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><ul><li>High school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.</li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a Guest Service Agent at Six Senses Zighy Bay It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.&nbsp;</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<p>• Obtain all reports, checks, vouchers, folios, receipts, paid-outs, etc. from Front Office, outlets and Night Auditor.</p><p>• Print the Daily Revenue Report and verify all incomes received with the supporting documents.</p><p>• Verify all paid-outs and allowances with the supporting documentation and ensure that proper approvals have been obtained.</p><p>• Do a number tally to ensure that there are no missing outlet checks, receipts, paid-outs and other vouchers.</p><p>• To audit charges to City Ledger and credit card companies before forwarding them to the Accounts Receivable section.</p><p>• To audit daily Rooms, Food and Beverage revenue summaries and their supporting transaction reports of the Night Audit Process.</p><p>• To audit and do spot check of revenues from telephone, telex and facsimile, and verify against actual billing.</p><p>• To audit revenues from Other Operated Departments such as Gift Shop, Laundry and Business Centre for completeness.</p><p>• To ensure that all of the day’s Banquet revenue has been recorded.</p><p>• To audit the daily General Cashier’s Report against recorded cash movements.</p><p>• To verify that the computerized Daily Report reflects completely all of the day’s transactions.</p><p>• To review paid-outs and allowance vouchers for reasonableness, proper approval and supporting documentation.</p><p>• To verify supports for complimentary and house use rooms and for rooms charged at rates varying from the rack potential.</p><p>• To spot check the accuracy of “regular” and “contractual” room rates in the system.</p><p>• To review all house use and entertainment checks for propriety and ensure that they are signed and authorized.</p><p>• To audit all Food and Beverage outlet checks on the “Rebates and Corrections” for explanation and approval by Outlet Managers (or delegated personnel), and by the Chef in instances of cancelled captain’s/automatic kitchen orders.</p><p>• To audit the “List of Voided Restaurant checks” for proper approvals and explanations.</p><p>• To check the sequential use of Food and Beverage checks, foreign exchange vouchers, official receipts and to investigate any missing or irregular forms.</p><p>• To review guest ledger balances daily and research questionable movements.</p><p>• To investigate late charges and skippers. All details should be forwarded to the Credit Manager for further action.</p><p>• To carry out surprise checks of outside laundry service.</p><p>• To carry out surprise cash counts of cashier’s floats.</p><p>• To carry out surprise foreign currency counts.</p><p><br></p><p><b>ADMINISTRATIVE RESPONSIBILITIES</b></p><p><br></p><p>• To maintain organized files of all pertinent audit records.</p><p>• To provide courteous and professional service at all times and maintain good working relationships with all colleagues.</p><p>• To be fully aware of the hotel’s policies and procedures and to adhere to them.</p><p>• To have a complete understanding of the hotel’s policy relating to fire, safety and health.</p><p>• To have a complete understanding of the hotel’s employee handbook and adhere to the regulations contained therein.</p><p>• To carry out any other reasonable duties and responsibilities as assigned.</p><p><br></p><p><b>TECHNICAL RESPONSIBILITIES</b></p><p><br></p><p>• To monitor the organized execution of the night audit programmer by the night auditors</p><p><br></p><p><b>COMMERCIAL RESPONSIBILITIES</b></p><p><br></p><p>• Communicates effectively with guest, clients, business partners and staff.</p><p>• To be a good sales person to promote hotel’s image and businesses.</p><p>• Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.</p><p><br></p><p><b>HUMAN RESOURCES RESPONSIBILITIES:</b></p><p><br></p><p>• Establishes and maintains good relations with other staff within the department and between other departments provides assistant to co-staff within the department and amongst other department in performing task to foster team work and success of the hotel.</p><p><br></p><p><b>RELATIONSHIP</b></p><p><br></p><p>• Reports to the Chief Accountant and Director of Finance on various issues.</p><p><br></p><p><b>OTHERS</b></p><p><br></p><p>• Continuous learning through own IDP.</p><p>• Any other duties as may be assigned by the superior.</p><p><br></p><p><b>ACCOUNTABILITIES</b></p><p><br></p><p>• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.</p><p><br></p><p><b>COMPANY’S CULTURE</b></p><p><br></p><p>• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”</p><p><br></p><p><b>CONFIDENTIALITY</b></p><p><br></p><p>• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Minimum education of Bachelor degree in Accounting Minimum of 3-4 years in accounting management experience in a similar capacity. Hands-on experience in Night Auditing is highly regarded Knowledgeable in Front Office, F&amp;B cashiering procedures. Have good communication skills in written and spoken English</p>