وظائف مدير مكتب

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span><span><span><span><span>As a Business Development Manager at Aramex, your primary objective is to drive substantial financial growth by acquiring new customers and expanding relationships with existing ones. By understanding customer requirements and aligning them with Aramex solutions, you will play a crucial role in achieving targeted revenue growth and enhancing customer satisfaction.</span></span></span></span></span></p><br><br> <br>Job Description <br><ul> <li><span><span><span>Generate and nurture leads in coordination with vertical marketing and field marketing activities to drive targeted revenue growth.</span></span></span></li> <li><span><span><span>Cultivate and nurture leads within assigned geographies, leveraging a value-based approach to create opportunities.</span></span></span></li> <li><span><span><span>Manage and expand existing business relationships to generate sustainable revenue growth, including exploring additional regions and products.</span></span></span></li> <li><span><span><span>Understand and analyze customers' business objectives to act as a consultant, translating their strategies into valuable opportunities for Aramex.</span></span></span></li> <li><span><span><span>Present solutions to customers, demonstrating business value and alignment with their goals.</span></span></span></li> <li><span><span><span>Identify and develop relationships with key contacts within targeted customer organizations to maximize leverage for Aramex.</span></span></span></li> <li><span><span><span>Collaborate with the solutions group to define innovative solutions that address customer needs and add value to their business operations.</span></span></span></li> <li><span><span><span>Work closely with account managers to ensure a seamless customer experience and maximize customer satisfaction.</span></span></span></li> <li><span><span><span>Perform all aspects of the sales process and update customer information using CRM systems.</span></span></span></li> <li><span><span><span>Network with industry professionals and internal affiliates to share best practices and stay informed about industry trends, marketing, and sales strategies.</span></span></span></li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li><span><span><span>Bachelor's degree in business or a related field.</span></span></span></li> <li><span><span><span>Minimum of 8 years of relevant working experience, preferably in the logistics and shipping industry.</span></span></span></li> <li><span><span><span>Proven track record of achieving organizational and personal sales objectives, demonstrating a results-oriented approach.</span></span></span></li> <li><span><span><span>Strong business acumen and industry knowledge to effectively understand and address customer needs.</span></span></span></li> <li><span><span><span>Strong customer-centric mindset, focused on delivering value and exceeding customer expectations.</span></span></span></li> <li><span><span><span>Excellent communication and presentation skills to effectively convey value propositions and build rapport with customers.</span></span></span></li> <li><span><span><span>Proficiency in working with global and local leaders to develop short and long-term goals specific to the commercial organization.</span></span></span></li> <li><span><span><span>Fluency in English, additional language skills are a plus.</span></span></span></li> </ul> <br> <p><span><span><span><b>Additional Requirements:</b></span></span></span></p><br><br> <ul> <li><span><span><span>Demonstrated ability to develop and execute comprehensive business development strategies to achieve revenue targets and expand market presence.</span></span></span></li> <li><span><span><span>Extensive experience in building and maintaining strong relationships with clients and internal stakeholders.</span></span></span></li> <li><span><span><span>Advanced analytical skills with the ability to analyze market trends, identify opportunities, and develop strategies to capitalize on emerging trends.</span></span></span></li> <li><span><span><span>Proficiency in using CRM systems and other sales tools to manage leads, track progress, and generate reports.</span></span></span></li> <li><span><span><span>Willingness to travel domestically as needed to meet with clients, attend industry events, and participate in business meetings.</span></span></span></li> <li><span><span><span>Thorough understanding of financial principles and ability to analyze and interpret financial data to support business decisions.</span></span></span></li> <li><span><span><span>Knowledge of regulatory requirements and industry standards in the logistics and shipping sector.</span></span></span></li> <li><span><span><span>Commitment to upholding Aramex's values of integrity, excellence, and customer focus in all business dealings.</span></span></span></li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br>Financial Acumen<br>Team Collaboration<br>Adaptability<br>Business Acumen<br>Influencing Skills<br>Communication Skills<br>Problem Solving<br>Commercial Acumen<br>Customer Centric<br>Negotiation Skills<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.&nbsp;</span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The Sales Manager at voco Muscat Al Mouj is responsible for driving revenue through proactive sales efforts, relationship building, and market development. This role requires a strategic, motivated, and results-driven individual to manage a portfolio of corporate, MICE, government, or leisure accounts, depending on business needs. The Sales Manager plays a key role in achieving revenue goals and maintaining the hotel’s brand presence in the local and international markets, in line with IHG standards.</span></span></p><br><span><span>• </span></span><span><span>Develop and implement sales strategies to achieve revenue targets across assigned market segments.</span></span><br><span><span>• </span></span><span><span>Actively source and maintain relationships with existing and potential clients to generate business opportunities.</span></span><br><span><span>• </span></span><span><span>Conduct client visits, sales calls, site inspections, and participate in industry events to promote the hotel’s offerings.</span></span><br><span><span>• </span></span><span><span>Prepare and deliver proposals, contracts, and presentations tailored to client requirements.</span></span><br><span><span>• </span></span><span><span>Maintain an up-to-date knowledge of market trends, competitor activities, and customer behaviours.</span></span><br><span><span>• </span></span><span><span>Collaborate with the Revenue and Marketing teams to develop promotional packages, campaigns, and pricing strategies.</span></span><br><span><span>• </span></span><span><span>Accurately maintain sales reports, client databases (such as Delphi, Opera Sales &amp; Catering), and sales activity logs.</span></span><br><span><span>• </span></span><span><span>Achieve monthly, quarterly, and annual individual and team targets as set by the Director of Sales &amp; Marketing.</span></span><br><span><span>• </span></span><span><span>Handle customer inquiries promptly and professionally, ensuring customer satisfaction and loyalty.</span></span><br><span><span>• </span></span><span><span>Support the development of junior sales team members and share best practices across the department.</span></span><br><span><span>• </span></span><span><span>Ensure all activities comply with IHG policies, local regulations, and brand standards.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree in Business, Hospitality, Sales, or a related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of proven sales experience in a 4- or 5-star hotel environment.</span></span><br><span><span>• </span></span><span><span>Strong understanding of the Muscat/Oman hospitality market and key feeder markets.</span></span><br><span><span>• </span></span><span><span>Demonstrated ability to develop and close business across various segments (Corporate, Government, MICE, or Leisure).</span></span><br><span><span>• </span></span><span><span>Excellent communication, presentation, and negotiation skills.</span></span><br><span><span>• </span></span><span><span>Proficient in MS Office and hotel sales systems (e.g., Opera, Delphi, or IHG-specific platforms).</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>

<p><h4>Position summary</h4> <p><strong>Location:</strong> Muscat</p> <h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Audit & assurance | Manager</h4> <p>During your tenure as a Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues.</li> <li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li> <li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g., fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements.</li> <li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team.</li> <li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors.</li> <li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements.</li> <li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team.</li> <li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines.</li> <li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions.</li> <li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with Big 4 audit firms.</li> <li>Degree in accounting or related field.</li> <li>Extensive knowledge of best practice reporting and international financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in accordance with the applicable financial reporting framework.</li> <li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li> <li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li> <li>International accounting qualification is required: CA, ACCA, or CPA.</li> <li>Fluent in English (reading, speaking, and writing).</li> <li>Preference will be given only to bilingual candidates (Arabic/English).</li> </ul> <p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>

<p><h4>Position summary</h4> <p><strong>Location:</strong> Muscat</p> <h4>About Deloitte</h4> <p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <h4>Audit & assurance | Manager</h4> <p>During your tenure as a Manager in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas:</p> <ul> <li>Builds trust and credibility by focusing on how to meet multiple stakeholder needs whilst providing constructive challenge on engagement issues.</li> <li>Reviews documentation of flows of transactions and tests of relevant controls early in the audit cycle to allow for timely assessment of the planned audit approach and the entity's control environment.</li> <li>Suggests mitigating testing when controls are found to be ineffective, without always having to consult with the senior manager or partner. Applies professional skepticism to consider the broader impact (e.g., fraud risks, communication with those charged with governance) on our audit when significant controls are found to be ineffective or other conditions may indicate possible misstatements.</li> <li>Recognizes opportunities to add value, extend knowledge, increase impact and to provide exceptional stakeholder value through drawing expertise from across the firm and integrating specialists where appropriate as part of the core audit engagement team.</li> <li>Actively participates in the group risk assessment scoping of work to be performed by component auditors. Prepares and reviews referral instructions on a timely basis that clearly set up the group auditor's expectations and evaluates responses from component auditors.</li> <li>Runs file check regularly throughout the audit, checks all points have been cleared at the end of each audit and chooses an appropriate file structure for each engagement, including group engagements.</li> <li>Engages early with scheduling and the extended engagement team. Clearly communicates expectations regarding responsibilities and deadlines to all members of the engagement team.</li> <li>Communicates the project plan and any entity-related dependencies with the entity's management team so that they are aware, at the beginning of the audit, of any repercussions (e.g., deadlines, fees) due to deviations from this plan. Reconfirms their understanding with the entity's management team in advance of key deadlines.</li> <li>Performs reviews with professional skepticism considering whether the results of testing sufficiently assess, test and objectively challenge the appropriateness and reliability of the assumptions and data used to support management's assertions.</li> <li>Compliance with auditing and accounting standards, relevant laws and regulations (including specific local laws and regulations), ethical standards, independence requirements and the audit firm's quality control procedures.</li> </ul> <h4>Leadership capabilities</h4> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 6+ years of experience in public accounting, auditing, audit management, budget, business plan, business strategy, preferably with Big 4 audit firms.</li> <li>Degree in accounting or related field.</li> <li>Extensive knowledge of best practice reporting and international financial reporting standards. Able to ensure that the applicable accounting and auditing standards have been consistently applied and obtains appropriate evidence to support the assessment that the financial statements have been prepared in accordance with the applicable financial reporting framework.</li> <li>Ability to develop one's own knowledge and the knowledge of others as it relates to Deloitte's tools and audit methodology and the applicable professional accounting and auditing standards through both formal learning and on-the-job training.</li> <li>Ability to thoroughly review audit documentation for completeness, accuracy and adequacy while ensuring timely archiving of work papers.</li> <li>International accounting qualification is required: CA, ACCA, or CPA.</li> <li>Fluent in English (reading, speaking, and writing).</li> <li>Preference will be given only to bilingual candidates (Arabic/English).</li> </ul> <p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Developing and Maintaining Budgets</strong> </p> <p> Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</p> <p> Maintains a positive cost management index for kitchen and restaurant operations.</p> <p> Utilizes budgets to understand financial objectives.</p> <p> </p> <p> <strong>Leading Food and Beverage Team</strong> </p> <p> Manages the Food and Beverage departments (not catering sales).</p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Oversees all culinary, restaurant, beverage and room service operations.</p> <p> Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</p> <p> Provides excellent customer service to all employees.</p> <p> Responds quickly and proactively to employee's concerns.</p> <p> Provides a learning atmosphere with a focus on continuous improvement.</p> <p> Provides proactive coaching and counseling to team members.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Monitors and maintains the productivity level of employees.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish work.</p> <p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p> <p> Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides excellent customer service.</p> <p> Responds quickly and proactively to guest's concerns.</p> <p> Understands the brand's service culture.</p> <p> Drives alignment of all employees, team leaders and managers to the brand's service culture.</p> <p> Sets service expectations for all guests internally and externally.</p> <p> Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</p> <p> Verifies all banquet functions are up to standard and exceed guest's expectations.</p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Conducts performance reviews in a timely manner.</p> <p> Promotes both Guarantee of Fair Treatment and Open Door policies.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</p> <p> </p> <p> <strong>Additional Responsibilities</strong> </p> <p> Complies with all corporate accounting procedures.</p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluates results to choose the best solution and solve problems.</p> <p> Drives effective departmental communication and information systems through logs, department meetings and property meetings.</p> <p> </p> </div> <div> </div> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>This is a major mixed-use development project in Oman, the project consists of large commercial buildings and retail areas, with lavish landscaping and public realm.</span></p><br><p><span>The senior facilities manager will act as the client’s strategic representative for all facilities management and operational readiness matters.</span></p><br><p><span>The role will lead the preparation, review, analysis, evaluation, and governance of RFPs, tenders, scopes of work, commercial submissions, and service delivery models related to Integrated Facilities Management (IFM), Theatre Operations, Library Operations and Leasing with associated operational packages.</span></p><br><p><span>Shall protect the client’s interests by ensuring all future operating contracts are commercially sound, technically robust, performance-driven, and aligned with international best practice.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><ul><li><span>Advising clients on operating models, service delivery strategies, outsourcing approaches and procurement routes.</span></li><li><span>Leading the procurement of integrated facilities management and specialist operational services, including front of house, security, cleaning, landscaping, parking, commercial and public-facing operations.</span></li><li><span>Developing and reviewing tender documentation, scopes of services, KPIs, SLAs and governance frameworks.</span></li><li><span>Managing bid evaluations, commercial assessments and procurement recommendations to ensure value, compliance and operational effectiveness.</span></li><li><span>Supporting operational readiness, mobilisation planning, asset handover, maintenance strategies and transition management.</span></li><li><span>Providing specialist advisory services for cultural, mixed-use and public assets, including theatres, libraries, events venues and commercial facilities.</span></li><li><span>Reviewing contract arrangements, performance frameworks and governance structures to optimise service outcomes and mitigate risk.</span></li><li><span>Preparing executive reports, business cases and decision papers for senior leadership, boards and key stakeholders.</span></li></ul><p><span><strong>You’ll need to have:</strong></span></p><br><ul><li><span>Bachelor’s degree in engineering, facilities management, business, real estate, operations or related field.</span></li><li><span>Professional certifications such as IFMA, IWFM, PMP, MRICS, or equivalent are advantageous.</span></li><li><span>Extensive experience in facilities management, operational readiness and procurement advisory across complex assets.</span></li><li><span>Proven track record leading tendering, bid evaluation, contract mobilisation and service delivery strategies.</span></li><li><span>Strong knowledge of IFM services, contract governance, KPIs, SLAs and asset lifecycle management.</span></li><li><span>Experience supporting public, cultural and mixed-use developments within GCC environments.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well: </strong>We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><br><span>#LI-Onsite</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Delivery Manager (CBU Tech) to lead the engineering health and delivery enablement for consumer-facing technology channels. This role operates at the intersection of engineering management and delivery governance, ensuring that tech teams are structurally empowered while freeing Tech Leads to focus on execution and feature delivery. The role requires strong ownership of engineering teams across mobile, web, commerce, and AI-driven platforms, with a focus on capacity planning, talent management, and delivery readiness. The ideal candidate will act as the backbone of engineering operations, enabling scalable and predictable delivery across channels.</p><p>Key Responsibilities</p><p>Engineering Health &amp; Capability Management</p><ul><li>Own overall engineering health across consumer channels (Mobile, Web, Commerce, AI).</li><li>Drive capacity planning, utilization, and demand-supply alignment.</li><li>Manage attrition, hiring pipeline, onboarding, and workforce stability.</li><li>Ensure availability of the right skills and roles aligned to programme needs.</li></ul><p>Tech Leadership Enablement</p><ul><li>Conduct regular 1:1s with Tech Leads to ensure alignment, support, and issue resolution.</li><li>Enable Tech Leads to focus on delivery by removing operational and organizational bottlenecks.</li><li>Provide support in team structuring, role clarity, and ownership models.</li></ul><p>Delivery Support &amp; Execution Enablement</p><ul><li>Ensure delivery teams are fully equipped and structured for execution readiness.</li><li>Work closely with Programme Leads / PMOs to align capacity with delivery plans.</li><li>Support resolution of cross-team dependencies and resourcing challenges.</li><li>Enable predictable delivery outcomes without directly owning day-to-day execution.</li></ul><p>Talent &amp; Workforce Management</p><ul><li>Drive hiring, onboarding, and ramp-up plans in line with programme expansion.</li><li>Monitor team performance, engagement, and retention.</li><li>Support capability development and succession planning within engineering teams.</li></ul><p>Governance &amp; Operational Discipline</p><ul><li>Establish visibility into engineering metrics (capacity, utilisation, attrition, skill gaps).</li><li>Drive structured reporting and governance for engineering health.</li><li>Ensure alignment with organizational processes, compliance, and quality standards.</li></ul><p>Key Result Areas (KRAs)</p><ul><li>Strong engineering health across consumer channels</li><li>Optimized capacity utilization and workforce stability</li><li>Reduced attrition and improved team continuity</li><li>High-performing Tech Leads focused on delivery</li><li>Improved delivery readiness and execution predictability</li><li>Effective hiring and ramp-up aligned with demand</li></ul><p>Required Skills &amp; Experience</p><ul><li>Engineering team management &amp; capability building (Expert)</li><li>Capacity planning &amp; workforce management (Expert)</li><li>Stakeholder management &amp; cross-team coordination (Expert)</li><li>Delivery enablement &amp; governance (Expert)</li><li>Talent management (hiring, retention, onboarding) (Expert)</li><li>Agile delivery understanding &amp; team structuring (Strong)</li><li>Dependency management &amp; delivery alignment (Strong)</li><li>Data-driven decision making (capacity/utilisation metrics) (Strong)</li><li>Tools &amp; systems (JIRA, workforce dashboards, tracking tools) (Strong)</li></ul><p>Preferred Qualifications</p><ul><li>Experience managing consumer-facing platforms (Mobile, Web, Commerce, AI)</li><li>Experience in onsite client engagement roles</li><li>Exposure to large-scale multi-pod delivery environments</li><li>Strong understanding of engineering operating models within enterprise programmes</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineering team management &amp; capability building (Expert)</li><li>Capacity planning &amp; workforce management (Expert)</li><li>Stakeholder management &amp; cross-team coordination (Expert)</li><li>Delivery enablement &amp; governance (Expert)</li><li>Talent management (hiring, retention, onboarding) (Expert)</li><li>Agile delivery understanding &amp; team structuring (Strong)</li><li>Dependency management &amp; delivery alignment (Strong)</li><li>Data-driven decision making (capacity/utilisation metrics) (Strong)</li><li>Tools &amp; systems (JIRA, workforce dashboards, tracking tools) (Strong)</li><li>Experience managing consumer-facing platforms (Mobile, Web, Commerce, AI)</li><li>Experience in onsite client engagement roles</li><li>Exposure to large-scale multi-pod delivery environments</li><li>Strong understanding of engineering operating models within enterprise programmes</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Delivery Manager (CBU Tech) to lead the engineering health and delivery enablement for consumer-facing technology channels. This role operates at the intersection of engineering management and delivery governance, ensuring that tech teams are structurally empowered while freeing Tech Leads to focus on execution and feature delivery. The role requires strong ownership of engineering teams across mobile, web, commerce, and AI-driven platforms, with a focus on capacity planning, talent management, and delivery readiness. The ideal candidate will act as the backbone of engineering operations, enabling scalable and predictable delivery across channels.</p><p><b>Key Responsibilities</b></p><p>Engineering Health &amp; Capability Management</p><ul><li>Own overall engineering health across consumer channels (Mobile, Web, Commerce, AI).</li><li>Drive capacity planning, utilization, and demand-supply alignment.</li><li>Manage attrition, hiring pipeline, onboarding, and workforce stability.</li><li>Ensure availability of the right skills and roles aligned to programme needs.</li></ul><p>Tech Leadership Enablement</p><ul><li>Conduct regular 1:1s with Tech Leads to ensure alignment, support, and issue resolution.</li><li>Enable Tech Leads to focus on delivery by removing operational and organizational bottlenecks.</li><li>Provide support in team structuring, role clarity, and ownership models.</li></ul><p>Delivery Support &amp; Execution Enablement</p><ul><li>Ensure delivery teams are fully equipped and structured for execution readiness.</li><li>Work closely with Programme Leads / PMOs to align capacity with delivery plans.</li><li>Support resolution of cross-team dependencies and resourcing challenges.</li><li>Enable predictable delivery outcomes without directly owning day-to-day execution.</li></ul><p>Talent &amp; Workforce Management</p><ul><li>Drive hiring, onboarding, and ramp-up plans in line with programme expansion.</li><li>Monitor team performance, engagement, and retention.</li><li>Support capability development and succession planning within engineering teams.</li></ul><p>Governance &amp; Operational Discipline</p><ul><li>Establish visibility into engineering metrics (capacity, utilisation, attrition, skill gaps).</li><li>Drive structured reporting and governance for engineering health.</li><li>Ensure alignment with organizational processes, compliance, and quality standards.</li></ul><p>Key Result Areas (KRAs)</p><ul><li>Strong engineering health across consumer channels</li><li>Optimized capacity utilization and workforce stability</li><li>Reduced attrition and improved team continuity</li><li>High-performing Tech Leads focused on delivery</li><li>Improved delivery readiness and execution predictability</li><li>Effective hiring and ramp-up aligned with demand</li></ul><p>Required Skills &amp; Experience</p><ul><li>Engineering team management &amp; capability building (Expert)</li><li>Capacity planning &amp; workforce management (Expert)</li><li>Stakeholder management &amp; cross-team coordination (Expert)</li><li>Delivery enablement &amp; governance (Expert)</li><li>Talent management (hiring, retention, onboarding) (Expert)</li><li>Agile delivery understanding &amp; team structuring (Strong)</li><li>Dependency management &amp; delivery alignment (Strong)</li><li>Data-driven decision making (capacity/utilisation metrics) (Strong)</li><li>Tools &amp; systems (JIRA, workforce dashboards, tracking tools) (Strong)</li></ul><p>Preferred Qualifications</p><ul><li>Experience managing consumer-facing platforms (Mobile, Web, Commerce, AI)</li><li>Experience in onsite client engagement roles</li><li>Exposure to large-scale multi-pod delivery environments</li><li>Strong understanding of engineering operating models within enterprise programmes'</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Engineering team management &amp; capability building (Expert)</li><li>Capacity planning &amp; workforce management (Expert)</li><li>Stakeholder management &amp; cross-team coordination (Expert)</li><li>Delivery enablement &amp; governance (Expert)</li><li>Talent management (hiring, retention, onboarding) (Expert)</li><li>Agile delivery understanding &amp; team structuring (Strong)</li><li>Dependency management &amp; delivery alignment (Strong)</li><li>Data-driven decision making (capacity/utilisation metrics) (Strong)</li><li>Tools &amp; systems (JIRA, workforce dashboards, tracking tools) (Strong)</li><li>Experience managing consumer-facing platforms (Mobile, Web, Commerce, AI)</li><li>Experience in onsite client engagement roles</li><li>Exposure to large-scale multi-pod delivery environments</li><li>Strong understanding of engineering operating models within enterprise programmes'</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.&nbsp;</span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The IT Manager at voco Muscat Al Mouj is responsible for the effective operation, maintenance, and security of all hotel technology systems and infrastructure. This includes managing network and server systems, supporting hotel operations with technology solutions, ensuring data security, and aligning IT practices with IHG’s corporate standards and local regulatory requirements. The IT Manager also provides timely technical support to hotel colleagues and ensures that all IT systems are optimized to deliver an exceptional guest and colleague experience.</span></span></p><br><span><span>• </span></span><span><span>Ensure the smooth functioning of all IT systems, including property management systems (PMS), point of sale (POS), telephone systems, internet access, guest room technologies, office productivity tools, and back-office systems.</span></span><br><span><span>• </span></span><span><span>Maintain secure and reliable network infrastructure including LAN, WAN, Wi-Fi, and internet connectivity across all areas of the hotel.</span></span><br><span><span>• </span></span><span><span>Oversee server management, data backups, disaster recovery procedures, and business continuity planning.</span></span><br><span><span>• </span></span><span><span>Ensure compliance with IHG’s information security policies and IT brand standards.</span></span><br><span><span>• </span></span><span><span>Monitor and maintain systems to protect against cyber threats, malware, and unauthorized access.</span></span><br><span><span>• </span></span><span><span>Implement and enforce data protection and privacy protocols in line with local regulations and IHG standards (e.g., GDPR, PCI-DSS).</span></span><br><span><span>• </span></span><span><span>Coordinate regular security audits, system patches, and software updates.</span></span><br><span><span>• </span></span><span><span>Provide first-line IT support to hotel colleagues for hardware, software, and application issues.</span></span><br><span><span>• </span></span><span><span>Ensure timely resolution of technical issues with minimal disruption to hotel operations.</span></span><br><span><span>• </span></span><span><span>Manage IT helpdesk processes and maintain accurate incident logs and documentation.</span></span><br><span><span>• </span></span><span><span>Liaise with approved external IT vendors and service providers for procurement, installation, maintenance, and support.</span></span><br><span><span>• </span></span><span><span>Manage inventory of all IT equipment and software licenses; ensure all assets are tracked and maintained appropriately.</span></span><br><span><span>• </span></span><span><span>Negotiate service contracts and manage performance of third-party providers.</span></span><br><span><span>• </span></span><span><span>Plan and execute IT projects including system upgrades, new technology rollouts, and infrastructure improvements.</span></span><br><span><span>• </span></span><span><span>Collaborate with other departments to understand operational needs and recommend technology-driven solutions.</span></span><br><span><span>• </span></span><span><span>Participate in budgeting, forecasting, and planning for IT capital expenditures and operational costs.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree in Information Technology, Computer Science, or a related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of experience in IT management, preferably in the hospitality industry.</span></span><br><span><span>• </span></span><span><span>Strong knowledge of hotel operating systems (e.g., Opera PMS, Micros POS, PABX systems).</span></span><br><span><span>• </span></span><span><span>Hands-on experience with Windows Server environments, networking, cybersecurity, and hardware/software troubleshooting.</span></span><br><span><span>• </span></span><span><span>Familiarity with IHG systems (Merlin, Concerto, IHG Concerto Secure Access, etc.) is an advantage.</span></span><br><span><span>• </span></span><span><span>Strong analytical, problem-solving, and communication skills.</span></span><br><span><span>• </span></span><span><span>IT certifications such as CompTIA, Microsoft Certified Professional (MCP), Cisco (CCNA/CCNP), or ITIL are desirable.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>

<p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>

<p><b>JOB PURPOSE</b></p> <p>The IT &amp; Digitalization Manager is responsible for leading the plant's information technology infrastructure, operational technology (OT), cybersecurity, industrial automation integration, and digital transformation initiatives within budgeted costs and timelines. The role ensures reliable, secure, and efficient operation of all IT and digital systems supporting mining, crushing, grinding, flotation, filtration, tailings management, maintenance, laboratory, security and business operations.Develop and execute the plant digitalization roadmap and identify opportunities for process optimization using digital technologies by promoting a data-driven culture across departments.</p> <p> </p> <p><b><br></b></p><p><b>MAIN TASKS, DUTIES AND RESPONSIBILITIES</b></p> <p>IT STRATEGY &amp; OPERATIONS</p> <p> Plan, organize, control, and evaluate the Company's IT and electronic data operations.</p> <p> Ensure high availability and reliability of mission-critical systems</p> <p> Manage IT service providers and external vendors</p> <p> Analyze technology requirements and develop functional specifications, conducting comparative analysis and competitive bidding where necessary.</p> <p> Identify problematic areas and implement strategic solutions in a timely manner.</p> <p> Act in alignment with user needs and system functionality to contribute to organizational policy.</p> <p> Demonstrate the ability to bring the benefits of IT to solve business issues while managing associated costs and risks.</p> <p> Support and integrate OT systems (SCADA, DCS, PLC, Process historians, Instrument communications)</p> <p>INFRASTRUCTURE &amp; SYSTEMS MANAGEMENT</p> <p> Manage the acquisition, installation, and maintenance of the organization s local area network hardware and software.</p> <p> Implement, administer, and maintain databases, enterprise systems and cloud services.</p> <p> Perform routine preventive maintenance on hardware and software.</p> <p> Manage technology inventory, including procurement and disposal.</p> <p> Ensure compliance with all software licensing agreements.</p> <p> Maintain technology documents and certificates, including product registrations, SSL certificates, maintenance agreements, and service contracts, ensuring they are evaluated, updated, and processed on time.</p> <p>INFORMATION &amp; CYBER SECURITY</p> <p> Ensure the security of data, network access, and backup systems.</p> <p> Preserve Company assets, information security, and control structures.</p> <p> Develop and maintain IT/OT cybersecurity framework and lead cyber incident response and recovery activities.</p> <p> Ensure the availability, continuity, and security of data and information pertaining to the organization.</p> <p> Prepare, maintain, and regularly test a technology disaster recovery plan.</p> <p> Maintain OT network security and system availability and Lead incident response and disaster recovery planning</p> <p> Conduct cybersecurity risk assessments and audits</p> <p>DIGITAL TRANSFORMATION &amp; ANALYTICS</p> <p> Develop and execute the digital transformation roadmap aligned with business objectives. </p> <p> Lead implementation of Industry 4.0 technologies including IoT, AI, Machine Learning, Digital Twins, and Smart Mining solutions. </p> <p> Establish enterprise data governance and reporting standards. </p> <p> Drive adoption of Power BI, Microsoft Fabric, and advanced analytics platforms. </p> <p> Identify opportunities to improve plant throughput, recovery, equipment reliability, and energy efficiency through digital technologies. </p> <p> Support predictive maintenance and condition monitoring initiatives.</p> <p>PEOPLE &amp; STAKEHOLDER MANAGEMENT</p> <p> Manage IT staff by training and coaching employees, communicating job expectations, and appraising performance.</p> <p> Assist staff in understanding and using technology; conduct regular staff technology presentations and training sessions.</p> <p> Communicate effectively with, and understand the needs of, non-technical internal clients.</p> <p>GOVERNANCE &amp; DOCUMENTATION</p> <p> Maintain the technology policies, standards, and procedures manual, along with related technology checklists.</p> <p> </p> <p>MINIMUM QUALIFICATIONS</p> <p>Education: </p> <p> Bachelor s degree in information technology or a related field required.</p> <p> Master s degree in information technology or related field is an added advantage</p> <p>Certifications (Preferred): </p> <p> Relevant professional certification in IT (CISSP, CISM, CAP, ITIL, Azure Solutions Architect Expert, Power BI Data Analyst are desirable.</p> <p>Experience:</p> <p> Minimum 10 years of experience in a similar role is required and 5 years in leadership role</p> <p> Good knowledge of managing ERP systems.</p> <p> Demonstrated ability to bring the benefits of IT to solve business issues while managing costs and risks.</p> <p>Technical Skills: </p> <p> Computer hardware and software systems and programs.</p> <p> Computer networks, network administration, and network installation.</p> <p> Computer troubleshooting and technology integration.</p> <p> Excellent experience in VMware, network, firewall, and backup solutions.</p> <p> Skilled at identifying and evaluating new technological developments and gauging their appropriateness for the business.</p> <p> Understanding of existing and emerging technologies and system integration.</p> <p> Business Understanding: This position requires a high level of business understanding.</p> <p>Soft Skills: </p> <p> Strong people management skills, including training, coaching, and performance management.</p> <p> Strong organizational skills, with the ability to manage central Information System resources and applications and coordinate departmental/divisional resources and initiatives.</p> <p> Ability to conceptualize, launch, and deliver multiple IT projects on time and within budget.</p> <p> Strong project management skills planning, prioritizing, and administering work.</p> <p> Fluency in English, with excellent written and verbal communication skills.</p> <p> </p> <p> </p> <p> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>CDD à pourvoir à compter de 15 09 2026 – 6 mois </b><br><b>Poste basé à Neuilly-sur-Seine</b></p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L’activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu’elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin. Cette philosophie est largement héritée de Gabrielle Chanel, qui a toujours œuvré pour affirmer sa propre indépendance et celle de toutes les femmes.</p><br><p>Au sein de la Direction Stratégie Produit, Marketing et Communication, vous rejoignez l’équipe Pilotage Développement Produit et êtes rattaché(e) au Responsable Pilotage Développement Produit soin Vous participez au développement produit des nouveautés de la Division Parfums Beauté.</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><p>Vous gérez en mode projet transversal les nouveaux développements de la Division Parfums Beauté sur l’axe soin :</p><br><ul><li>En accord avec les plans marketing à 3 ans&nbsp;: piloter et coordonner des groupes projets multimétiers (Marketing International, R&amp;D, Achats, pack, indus…) du brief Marketing à la première production industrielle afin d’assurer la mise à disposition des produits selon les MAD définies.</li><li>Construire les études de faisabilité pour garantir la cohérence entre le brief, les solutions métiers, le timing et les coûts.&nbsp;</li><li>A partir des études de faisabilité, orienter la conception du produit à l’aide d’une analyse de risques.</li><li>Assurer le reporting des projets au sein des instances de décision COP et Comité Projets en facilitant les prises de décision.</li><li>Piloter le planning des projets en veillant au respect des jalons intermédiaires&nbsp;:&nbsp;faisabilité, revue de conception, revue d’industrialisation.</li><li>Challenger les métiers dans la recherche du bon équilibre entre les enjeux du projet, les moyens à y dédier, les analyses de risques et les solutions à envisager.</li><li>Maitriser le prix de revient unitaire des produits et le budget prévu pour le projet.&nbsp;</li><li>Être garant du respect des process de développement Chanel&nbsp;: formation aux nouveaux membres des groupes projets.</li><li>Projets transverses d’amélioration continue du process de développement.</li></ul><p>CE QUE VOUS APPORTEREZ</p><br><ul><li>Formation supérieure (Bac +5), ingénieur, école de commerce, université ou équivalent.</li><li>Expérience confirmée de 2 à 5 ans en gestion de projet, sur une fonction de Chef de Projet Développement, ou dans les métiers techniques de formulation, packaging ou industriel.</li><li>Attrait pour les produits cosmétiques et le développement produits</li><li>Vous aimez manager de façon transversale.</li><li>Forte appétence pour la coordination des projets dans un environnement complexe qui nécessite des compétences relationnelles et techniques en animation d'équipes.</li><li>Créatif.ve, drive, bonne capacité d’analyse et appétence pour la résolution de problématiques en collectif.</li><li>Intelligence émotionnelle&nbsp;: Fibre relationnelle, agilité, force de conviction et de challenge, gestion du stress et polyvalence.</li><li>Pilotage opérationnel avec les outils Teamcenter &amp; Orchestra.</li></ul><p>CE QUI VOUS ENTHOUSIASME ET Ce que CHANEL peut vous offrir</p><br><ul><li>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant, où la création et l’humain sont au cœur des préoccupations.</li></ul><ul><li>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts aux savoir-faire reconnus.</li><li>Vous bénéficiez d’un suivi individualisé au service de votre développement et vous évoluez dans votre capacité de leadership et de gestion</li></ul><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes. Nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes.</p><br><p>Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br> </div>

<p><strong>JOB SUMMARY</strong> Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p><strong>Supporting Developing &amp; Executing Sales Strategies</strong></p><ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li><li>Assists with the development and implementation of promotions, both internal and external.</li></ul><p><strong>Maximizing Revenue</strong></p><ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li>Recommends booking goals for sales team members.</li></ul><p><strong>Managing Sales Activities</strong></p><ul><li>Monitors all day to day activities of direct reports.</li><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p><strong>Analyzing &amp; Reporting on Sales and Financial Data</strong></p><ul><li>Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals.</li><li>Assists Revenue Management with completing accurate six period projections.</li><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul><p><strong>Ensuring Exceptional Customer Service</strong></p><ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li><li>Empowers employees to provide excellent customer service.</li><li>Observes service behaviors of employees and provides feedback to individuals.</li><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li><li>Executes and supports the company s Customer Service Standards and property s Brand Standards.</li><li>Participates in and practices daily service basics of the brand.</li><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li><li>Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p><strong>Building Successful Relationships</strong></p><ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul><p><strong>Managing and Conducting Human Resource Activities</strong></p><ul><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li>Utilizes all available on the job training tools for employees.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in the sales and marketing or related professional area with Leasure experience in Oman market or GCC Mariott experience and resort as preferable.</li><li>OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We are looking for an&nbsp;<strong>Account Manager</strong>&nbsp;to join our team in&nbsp;<strong>Oman&nbsp;</strong>and be part of our growth. You will be&nbsp;responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.</p><br><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.</li><li>Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails.</li><li>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, delivery time).</li><li>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.</li><li>Generate food coupons, promotions and vouchers from existing restaurants.</li><li>Convince clients/restaurants to the brand promotion of Talabat pictures.</li><li>Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA.</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage restaurants to subscribe to the online payment gateway.</li><li>Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.</li><li>Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.</li><li>Maintain accurate records of all sales and prospecting activities including:<br> &nbsp; &nbsp; &nbsp; -Closed sales<br> &nbsp; &nbsp; &nbsp; -Follow-up activities<br> &nbsp; &nbsp; &nbsp; -Sales expense report<br> &nbsp; &nbsp; &nbsp; -Increased sales report after placing promotions, vouchers and coupons<br> &nbsp; &nbsp; &nbsp; -Restaurant analysis sheet<br> &nbsp; &nbsp; &nbsp; -Account management report</li></ul><br>Qualifications<br><p>Preferred candidates will have:&nbsp;</p><br><ul><li><strong>Fluency&nbsp;in both languages Arabic and English is a must</strong></li><li>Bachelor’s Degree in Business Administration or any other related field&nbsp;</li><li>Minimum of 5+ years’ experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel&nbsp;&amp; Reporting Skills</li><li>Negotiation &amp; Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><br>Additional Information<br><p>Join Our Vibrant Team in Oman - Where Work Meets Innovation and Fun!</p><br><ul><li><strong>Grow With Us</strong>: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li><strong>Diverse &amp; Inclusive:</strong>&nbsp;With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</li><li><strong>Make a Difference:</strong>&nbsp;Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li><strong>Fun &amp; Community:&nbsp;</strong>Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</li><li><strong>Daily Perks</strong>: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</li><li><strong>Health &amp; Wellness:</strong>&nbsp;With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul><br><br> </div>

<p><br></p><p>Mandarin Oriental, Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group s legendary service, world-class amenities, and sweeping sea or mountain views.</p><p>We are looking for new Fans who are passionate about luxury hospitality and would enjoy being part of the Mandarin Oriental, Muscat team.</p><p>Scope</p><p>Provides functional assistance and direction to Food &amp; Beverage operations as assigned. Interacts with individuals outside the hotel, including guests, clients, suppliers, government officials, competitors, and members of the local community. Coordinates functions and activities with relevant hotel department heads and Food &amp; Beverage leaders.</p><p>Responsibilities</p><p>Planning and Organizing</p><ul><li>Supervises the day-to-day functioning of Food &amp; Beverage employees, facilities, sales, and costs within the assigned area of responsibility.</li><li>Controls and analyses the quality levels of products and services.</li><li>Monitors guest satisfaction and takes appropriate action when required.</li><li>Under the guidance of the Food &amp; Beverage Manager, participates in functions such as recruitment, employee orientation, on-the-job performance appraisal, coaching, and disciplinary processes when necessary to ensure appropriate staffing and productivity.</li><li>Participates in service operations as necessary and in accordance with operational requirements and established standards.</li><li>Coordinates guest reservations and private events as required.</li><li>Plans and organizes work effectively, ensuring operational priorities are addressed.</li></ul><p>Communication</p><ul><li>Develops formal training plans and conducts on-the-job training sessions for Food &amp; Beverage employees.</li><li>Attends and actively contributes to weekly Food &amp; Beverage departmental meetings.</li><li>Conducts pre-service briefings and maintains effective communication with the Executive Chef and other relevant departments.</li><li>Ensures clear and effective communication within the team and across departments.</li></ul><p>Personal Development</p><ul><li>Supports the ongoing training and development of Food &amp; Beverage employees.</li><li>Ensures that hotel grooming and appearance standards are consistently maintained.</li><li>Identifies development opportunities for self and team members and takes appropriate action to strengthen capabilities.</li></ul><p>General</p><ul><li>Supervises, coordinates, and directs the prompt, efficient, and courteous service of food and beverages within the assigned operation.</li><li>Controls and analyses, on an ongoing basis: Merchandising and marketing Operating costs Sanitation and hygiene standards</li><li>Establishes and maintains effective employee relations.</li><li>Ensures compliance with hotel policies, procedures, service standards, and operational requirements.</li><li>Performs related duties and special projects as assigned.</li></ul><p>Customer Focus</p><ul><li>Maintains a strong focus on service standards, accuracy, consistency, and quality.</li><li>Ensures clarity of roles, functions, and responsibilities within the team.</li><li>Establishes and maintains effective systems of information and ensures that procedures are consistently followed.</li><li>Actively seeks feedback from guests rather than waiting for complaints.</li><li>Takes appropriate action to enhance guest satisfaction and the overall guest experience.</li></ul><p>Leadership</p><ul><li>Coaches team members on the job and provides practical demonstrations and guidance.</li><li>Uses a coaching approach to encourage team members to identify solutions and develop problem-solving skills.</li><li>Monitors performance, assesses employees objectively, and recommends appropriate training and development opportunities.</li><li>Identifies areas where additional team support is required and takes appropriate action.</li><li>Provides guidance, support, and constructive feedback to enhance individual and team capabilities.</li><li>Distributes work equitably and according to the abilities and responsibilities of team members.</li><li>Empowers individuals to complete tasks independently while providing support when required.</li><li>Leads by example and demonstrates behaviours that reflect the desired work standards and values.</li><li>Uses effective communication and persuasion to positively influence others.</li><li>Accepts responsibility and accountability for decisions and clearly communicates the rationale behind them.</li></ul><p>Teamwork</p><ul><li>Freely shares knowledge, information, ideas, and experience to support others.</li><li>Gives appropriate credit and recognition to team members.</li><li>Works collaboratively and supports others both within and across departments.</li><li>Promotes an environment of cooperation and mutual responsibility.</li><li>Encourages two-way communication, confirms understanding, and actively seeks feedback.</li><li>Communicates messages clearly and effectively, both verbally and in writing, to individuals and groups.</li><li>Demonstrates awareness, sensitivity, and respect for cultural differences.</li><li>Encourages teamwork within the department and across other teams, departments, and divisions.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 2 years experience in the luxury hospitality industry; additional relevant experience is preferred.</li><li>Strong communication and organizational skills.</li><li>Knowledge of relevant information systems.</li><li>Strong guest focus and customer service orientation.</li><li>Effective problem-solving and decision-making skills.</li><li>Confident, well-groomed, and professional appearance.</li><li>Warm, welcoming, pleasant, and approachable personality.</li><li>Demonstrates integrity and professionalism.</li><li>Excellent verbal and listening communication skills.</li><li>Demonstrates self-confidence and sound judgment.</li><li>Takes initiative and demonstrates a results-oriented approach.</li><li>Ability to build effective professional relationships.</li><li>Facilitates open and transparent communication.</li><li>Fosters teamwork and collaboration.</li><li>Ability to delegate effectively.</li><li>Promotes diversity and inclusion within the team.</li><li>Ability to multitask and establish clear priorities.</li><li>Supports and builds commitment to change.</li><li>Drives continuous improvement and shares best practices.</li><li>Excellent written and spoken English; knowledge of an additional language is preferred.</li><li>Basic computer and information system skills.</li></ul>

<div><div ><font size="2" face="arial" ></font><div ><div ></div><div ><p>DHL Express Oman is proud to be certified as a best workplace in Sultanate of Oman and ranked No.2 by global institute Great Place To Work® (GPTW). Here, you will be part of a team of over 200 passionate professionals dedicated to <strong>Connecting People and Changing Lives</strong> through express delivery for some of the world’s most loved and widely recognized brands across the globe. </p><p> Your Future. Delivered. </p><p><strong>Role Opportunity: Channel Relationship Manager-Sales</strong></p><p><strong><u><span>Job Purpose</span></u></strong><span> </span></p><p>To maximise the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</p><p><strong><u><span>Principal Accountabilities</span></u></strong></p><p ><span><span>a)<span Times New Roman";">      </span></span></span>Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</p><p ><span><span>b)<span Times New Roman";">     </span></span></span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</p><p ><span><span>c)<span Times New Roman";">      </span></span></span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</p><p ><span><span>d)<span Times New Roman";">     </span></span></span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</p><p ><span><span>e)<span Times New Roman";">      </span></span></span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</p><p ><span><span>f)<span Times New Roman";">        </span></span></span>Update and maintain call details on COMET/ STELLAR, ensure appropriate IBS forms are updated so that all information is accessible for future reference and monitoring.</p><p ><span><span>g)<span Times New Roman";">      </span></span></span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</p><p ><span><span>h)<span Times New Roman";">      </span></span></span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</p><p ></p><p><strong>What You Bring</strong></p><ul > <li>Minimum of 3 years of sales experience.</li> <li>Strong communicator (in written & spoken English) with excellent numeric and presentation skills. Arabic language is an advantage. </li> <li>Strong individual who can work independently and within a team to deliver results.</li> <li>Able to maintain effective performance under pressure.</li> <li>Preferably with Degree in Business or equivalent.</li> </ul><p><strong>What We Offer</strong></p><ul > <li>Career development with a global market leader internationally.</li> <li>Comprehensive learning and development programs.</li> <li>Inclusive workplace culture.</li> <li>Competitive benefits and wellness initiatives.</li> </ul><p><strong>Ready to Make a Difference?</strong></p><p>If you are looking to further your career with the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. Apply now – our recruiters are looking forward to receiving your application!</p><p>DHL is an equal opportunity employer. We reject any form of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience. </p><p><strong>Recruitment Fraud Alert:</strong> DHL Express Oman will never request payment or personal/financial information from applicants or employees at any stage of the recruitment process. Any such request should be treated as fraudulent. All email correspondence will be sent from the official DHL domain e.g. name@dhl.com. Protect yourself by verifying job offers and communications. Your safety is important to us. </p></div><br></div></div></div>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Day-to-Day Operations</strong> </p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p> <p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> </p> <p> <strong>Leading Food and Beverage Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Ensures and maintains the productivity level of employees.</p> <p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p> <p> Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p> <p> Ensures compliance with all applicable laws and regulations.</p> <p> Ensures compliance with food handling and sanitation standards.</p> <p> Ensures staff understands local, state and Federal liquor laws.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Establishes guidelines so employees understand expectations and parameters.</p> <p> Monitors alcohol beverage service in compliance with local laws.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p> <p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Handles guest problems and complaints.</p> <p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p> <p> Ensures corrective action is taken to continuously improve service results.</p> <p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p> <p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p> <p> Ensures employees receive on-going training to understand guest expectations.</p> <p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Strives to improve service performance.</p> <p> Ensures recognition is taking place across areas of responsibility.</p> <p> </p> <p> <strong>Additional Responsibilities</strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p> <p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>CHANEL</b></p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin.&nbsp;&nbsp;</p><br><p><b>VOTRE IMPACT CHEZ CHANEL&nbsp;</b></p><br><p>Accompagner le Client Engagement Project Manager sur des projets CRM internationaux, dont la mise en œuvre de la stratégie d’engagement client VIC, Clienteling et Loyalty, ainsi que le soutien des régions clés. Impliquant les missions suivantes :</p><br><ul><li>Réalisation de benchmark concurrentiels et d’analyses de best practices sur les programmes VIC et Loyalty du marché</li><li>Coordination et suivi des demandes marchés Europe, Chine, Asie, US, UK et Corée (participations à réunions de cadrage, prise de note, contact des parties prenantes, feedback aux marchés)</li><li>Création et mise à jour en continu d’outils de partage et project management (notamment sur nos plateformes dédiées sur Sharepoint Websites et Monday)</li><li>Contribution à la réflexion stratégique sur les différents projets et campagnes liées aux stratégies d’engagement client</li><li>Contribution à l’organisation et animation de workshops avec différentes parties prenantes (marchés, départements internes)</li><li>Soutien de l’équipe Loyalty dans leur collaboration avec les équipes Supply Chain</li><li>Échanges avec les équipes Client Intelligence et Client Communication pour faire le lien entre les projets et les campagnes de communication, notamment au niveau d’assets clients</li></ul><p><b>CE QUE VOUS APPORTEREZ&nbsp;</b></p><br><ul><li>Formation : Bac+4/5 en école de commerce, université ou équivalent, avec une spécialisation en marketing et gestion de projet.</li></ul><p>Compétences :</p><br><ul><li>Vous êtes très curieux/curieuse et savez concilier créativité et analyse, avec une attention au détail très prononcée.</li><li>Vous avez des bonnes capacités de synthèse</li><li>Vous parlez et écrivez anglais couramment</li><li>Vous savez vous servir de la suite Office (notamment Power Point, Excel et Word).</li><li>Vous avez un bon sens esthétique</li></ul><p>Qualités :</p><br><ul><li>Curieux(se) et passionné(e) par la stratégie client-centric</li><li>Rigoureux(se), adaptable et avec un bon sens de la communication</li><li>Autonome et proactif(ve)</li></ul><p><b>CE QUI VOUS ENTHOUSIASME ET Ce que CHANEL peut vous offrir&nbsp; </b></p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant ; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.&nbsp;</p><br><p><b>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</b></p><br> </div>

General Purpose <br><p>Provide technical engineering I&amp;CT support to OFM under the scope of the priority and scope of the I&amp;CT Manager. Acting as a technical provider regarding service technology provider partner in the implementation of the best practices regarding IT infrastructure. Ensure the integrity of high availability infrastructure and IT operation to provide maximum performance for the users. Sets the processes and procedures for IT infrastructure delivery for the company. Responsible for the reliable and smooth delivery of the company s IT infrastructure through planning &amp; project management, establishing &amp; implementing standards, Has accountability for the Infrastructure Technology Engineering and Operations, Service Management and Availability of the ICT infrastructure to support OFM productivity.</p> Main Accountabilities <br><p> Design and execute the IT infrastructure maintenance plans that assure an IT company s infrastructure capacity remains up-to-date</p> <p> Maintain activity logs</p> <p> Identify and measure key operational metrics</p> <p> Establish protocols, processes and procedures for operating systems</p> <p> Establish priorities for the maintenance, design, and development of infrastructure systems inclusive </p> <p> Maintain logs and documentation of any activity that occurs within their network.</p> <p> Establish software and hardware standards for the different stakeholders and owners acting as an advisor for each functional </p> <p> Asses server performance and execute the respective preventive/corrective measures to assure optimal availability </p> <p> Develop recommendations regarding server infrastructure maintenance, update and monitoring </p> <p> Develop and implement standard processes and procedures for incident management, including emergency response plans and data integrity management </p> <p> Administer and support Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O), including system configuration, user access, integrations and coordination with functional teams to ensure ERP infrastructure reliability</p> <p> Manage and administer Azure Active Directory (Azure AD), including user identity, access control, group policies, single sign-on and security configurations across the organization</p> Education <br><p>Bachelor s degree in IT, Information Systems, computer science, MBA &amp; PMP is a Plus.</p> Experience <br><ul> <li>5+ years experience in the information technology and communication field. Hands-on experience in technical aspects related to IT infrastructure, programming and, developing I&amp;CT solutions.</li> <li>Strong hands-on experience in ICT Infrastructure </li> <li>Relevant experience in Information Technology filed :</li> </ul> <p>Infrastructure Maintenance, Operations, Servers, Networking, Security and Businss Applications &amp; Integration.</p> Know-How <br><ul> <li>Understanding of ERP business process, specifically Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O).</li> <li>Computer Literacy including MS Office.</li> <li>Ability to manage and direct the activities of others in a multi-project environment.</li> <li>Contract and Policy Administration (Development / Review).</li> <li>IT Operation tools.</li> <li>Solid knowledge of Microsoft products (SharePoint, Windows Server, SQL Server), Azure Active Directory (Azure AD) administration, and Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O).</li> <li>Understanding of networking, and databases, such as HTML, JavaScript, JSP, ASP, ABAP, .NET, MQ, Oracle and SQL Queries during test execution.</li> <li>Knowledge of IT infrastructure operation.</li> </ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Medical Underwriting manager is responsible for managing Group and Retail Health underwriting across SME to large corporate accounts. The role holder will be responsible for technical risk evaluation, pricing, portfolio growth and retention, regulatory compliance, reinsurance coordination, and development of Omani talent within the department.</p><p><strong>Key Responsibilities</strong></p><p><strong>Medical Underwriting &amp; Portfolio Management</strong></p><ul><li>Underwrite new and renewal Group Medical business across SME to large corporate accounts (varying member sizes and premium volumes).</li><li>Carry out technical evaluation of Group Medical tenders and RFQs from Sales team and brokers - coverage, premium, and claims analysis.</li><li>Analyze medical records, claims history, and risk factors to accurately assess insurance eligibility and pricing.</li><li>Release competitive quotes and terms through prudent rating of insured lives, in line with reinsurance treaty guidelines.</li><li>Underwrite and manage Retail/Individual Health lines, developing suitable products for individual members.</li><li>Monitor and drive portfolio growth, persistency, and retention through improved service and pricing strategy.</li></ul><p><strong>Reinsurance &amp; Pricing</strong></p><ul><li>Coordinate with reinsurers to ensure underwriting terms align with treaty arrangements.</li><li>Conduct loss ratio analysis (network-wise, location-wise, channel-wise, broker-wise, TPA-wise) to guide pricing and business strategy.</li><li>Support forecasting, budgeting, and business planning for the medical portfolio.</li></ul><p><strong>Client &amp; Broker Relations</strong></p><ul><li>Submit and negotiate underwriting terms with clients and brokers.</li><li>Network with brokers and clients to resolve queries and clarify policy benefits.</li><li>Develop tools/modules for brokers and intermediaries (e.g., quotation management, SME premium calculators) to improve turnaround and service efficiency.</li></ul><p><strong>Compliance</strong></p><ul><li>Coordinate with Operations, TPAs, Claims, and Finance teams for smooth service delivery and issue resolution.</li><li>Prepare and present the medical underwriting report for submission to Financial Services Authority ensuring compliance with UHIP guidelines, Dhamani, and other applicable regulations.</li><li>Monitor emerging health trends and regulatory changes to keep underwriting criteria current and competitive.</li></ul><p><strong>Omanization &amp; Talent Development</strong></p><ul><li>Identify, coach, and mentor Omani employees within the underwriting team to build a sustainable local talent pipeline.</li><li>Design and implement a structured on-the-job training plan covering medical underwriting techniques, pricing, and regulatory requirements.</li><li>Set clear development milestones for Omani staff to progressively take on greater underwriting responsibility.</li><li>Support succession planning by preparing capable Omani nationals for future underwriting roles.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree (relevant field); MBA preferred.</li><li>Professional insurance qualification required (FIII, Diploma in Health Insurance, or equivalent).</li><li>Minimum 10 12 years of experience in medical/health underwriting, including Group and Retail lines.</li><li>Proven track record managing large corporate medical portfolios and driving portfolio growth/retention.</li><li>Experience in technical evaluation of tenders/RFQs, reinsurance-treaty-aligned rating, and loss ratio analysis.</li><li>Experience liaising with regulators on health insurance compliance matters (UHIP/Dhamani or equivalent local framework).</li><li>Prior experience managing broker and TPA relationships.</li><li>Strong technical underwriting and risk assessment capability specific to medical insurance.</li><li>Analytical skills that include loss ratio analysis, pricing, forecasting, and budgeting.</li><li>Strong stakeholder management (brokers, TPAs, clients, regulator).</li><li>Team leadership and coaching skills, with commitment to national talent development.</li><li>Process/technology orientation with experience developing tools or systems to improve underwriting efficiency.</li></ul><p></p></section>