Air Conditioning Technician Jobs - muscat Oman
126 Jobs Found
<p><h4>Position summary</h4>
<p>Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Maintain and conduct daily inspections of the mechanical plant. Monitor and control property temperature. Monitor and analyze energy and utilities usage. Calibrate all controls, gauges, meters, and other equipment. Assemble, install, test, repair, and maintain electrical systems or electronic wiring. Assemble, install, and maintain pipe assemblies, fittings, valves, etc. Perform routine pool and spa maintenance.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees.</p>
<p>Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p>
<p>Reach overhead and below the knees. Move in confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or a ladder. Grasp, turn, and manipulate objects of varying size and weight. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: Technical, trade, or vocational school degree.</li>
<li>Related work experience: At least 3 years of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
</ul>
<h4>Required qualifications</h4>
<ul>
<li>License or certification: EPA Universal Certification</li>
<li>Driver's license</li>
<li>HVAC certification</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels.</p>
<p>In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary: Responsible for maintenance, repair, and basic MEP work to ensure smooth kitchen operations. Key Responsibilities: Maintain and repair kitchen equipment (ovens, fryers, refrigerators, dishwashers, coffee machines) Perform preventive maintenance and troubleshoot breakdowns Handle electrical (DB, wiring, sockets, breakers), plumbing (water lines, drainage, grease traps), and mechanical/HVAC (FCU) tasks Attend breakdown calls, maintain service records, and adhere to safety and hygiene standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma/ITI in Electrical or Mechanical field</li><li>3 5 years of relevant experience</li><li>Strong knowledge of kitchen equipment and MEP systems</li><li>Good troubleshooting skills</li><li>Preferred Experience: Experience as a kitchen equipment technician in a five-star hotel Experience in canteen or catering company environments</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for maintenance, repair, and basic MEP work to ensure smooth kitchen operations. Key Responsibilities: Maintain and repair kitchen equipment (ovens, fryers, refrigerators, dishwashers, coffee machines) Perform preventive maintenance and troubleshoot breakdowns Handle electrical (DB, wiring, sockets, breakers), plumbing (water lines, drainage, grease traps), and mechanical/HVAC (FCU) tasks Attend breakdown calls, maintain service records, and adhere to safety and hygiene standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma/ITI in Electrical or Mechanical field</li><li>3 5 years of relevant experience</li><li>Strong knowledge of kitchen equipment and MEP systems</li><li>Good troubleshooting skills</li><li>Preferred Experience: Experience as a kitchen equipment technician in a five-star hotel</li><li>Experience in canteen or catering company environments</li></ul><p></p></section>
Building Maintenance Technician – FMM Company (Filipino Preferred) Confidential Company
Logistics, Supply Chain & Procurement
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Perform preventive and corrective maintenance of residential buildings, utility systems, and associated facilities.</p></li><li><p>Conduct routine inspections and identify maintenance requirements before failures occur.</p></li><li><p>Carry out minor repairs on electrical, plumbing, HVAC, mechanical, carpentry, and building systems.</p></li><li><p>Maintain lighting systems, distribution boards, switches, sockets, and associated electrical equipment.</p></li><li><p>Repair plumbing fixtures, water supply systems, drainage systems, pumps, and sanitary installations.</p></li><li><p>Assist in maintenance of HVAC systems including split units, VRF systems, FCUs, AHUs, ventilation systems, and associated controls.</p></li><li><p>Perform basic mechanical maintenance on pumps, motors, and rotating equipment.</p></li><li><p>Carry out furniture repairs, minor carpentry works, and maintenance of interior fixtures and fittings.</p></li><li><p>Support maintenance of swimming pools, fountains, irrigation systems, outdoor lighting, gardens, and external facilities.</p></li><li><p>Respond promptly to emergency breakdowns and service requests.</p></li><li><p>Maintain maintenance records, service reports, and inventory of spare parts and consumables.</p></li><li><p>Coordinate with contractors and service providers during maintenance activities.</p></li><li><p>Follow all HSE, security, and access-control procedures within the residence.</p><br></li></ul><p><strong><u>AC TECHNICIAN:</u></strong></p><ul><li><p>TESDA NC III in Refrigeration & Air-Conditioning Servicing (RAC) OR equivalent</p></li><li><p>Minimum 7 years' experience</p></li><li><p>Strong knowledge of Chillers, AHUs, FCUs, CCUs, VRF Systems, Central Plant Equipment</p></li><li><p>Brazing, compressor replacement, HVAC troubleshooting, and PPM experience</p></li><li><p>Experience in building services, facilities management, stadiums, or oil & gas facilities</p></li></ul><br><p><strong><u>ELECTRICIAN:</u></strong></p><ul><li><p>TESDA NC III in Electrical Installation & Maintenance OR equivalent</p></li><li><p>Minimum 7 years' experience</p></li><li><p>Knowledge of MCC Panels, DBs, SMDBs, UPS Systems, Generators, and LV Systems</p></li><li><p>Strong troubleshooting and PPM experience</p></li><li><p>Experience in commercial buildings, stadiums, facilities management, or industrial plants</p></li></ul><br><p><strong><u>ELECTRICAL TECHNICIAN:</u></strong></p><ul><li><p>TESDA NC III in Electronics Products Assembly & Servicing OR equivalent</p></li><li><p>Minimum 7 years' experience</p></li><li><p>Experience with CCTV, BMS, PA Systems, Access Control Systems, Sliding Gates, and ELV Systems</p></li><li><p>Strong troubleshooting skills</p></li></ul><br><p><strong><u>FIRE ALRAM TECHNICIAN:</u></strong></p><ul><li><p>TESDA NC III in Electrical/Electronics Technology or Fire Detection Systems OR equivalent</p></li><li><p>Minimum 7 years' experience</p></li><li><p>Experience in Addressable & Conventional Fire Alarm Systems, FM-200, Deluge Systems, Foam Systems, Fire Fighting Control Panels, Access Control Systems, UPS and DC Systems</p></li><li><p>Strong fault-finding and preventive maintenance experience</p></li></ul><br><p><strong><u>MECHANICAL TECHNICIAN:</u></strong></p><ul><li><p>TESDA NC III in Mechanical Technology, Industrial Mechanics, OR equivalent</p></li><li><p>Minimum 7 years' experience</p></li><li><p>Experience with CHW Pumps, Cooling Tower Gearboxes, Motors, Rotating Equipment, and Pump Alignment</p></li><li><p>Strong troubleshooting and PPM knowledge</p></li></ul><br><p><strong><u>PLUMBER</u></strong></p><ul><li><p>TESDA NC III in Plumbing OR equivalent</p></li><li><p>Minimum 7 years' experience</p></li><li><p>Experience in plumbing systems, sanitary installations, water supply networks, drainage systems, and PPR piping works</p></li><li><p>Strong troubleshooting, reporting, and documentation skills</p><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualified with TESDA NC Level III or II in any of the following trades: Refrigeration & Air Conditioning, Electrical, Fire Alarm Systems, Mechanical, Plumbing, or an equivalent trade.</p></li><li><p>The Technician must have minimum 7 years of maintenance experience in luxury residences, palaces, embassies, hotels, stadiums, commercial buildings, facilities management, oil & gas, or high-profile properties.</p></li><li><p>Responsible for carrying out preventive and corrective maintenance activities to ensure the safe, efficient, and uninterrupted operation of a property.</p></li><li><p>The role covers electrical, HVAC, plumbing, mechanical, and general building maintenance while maintaining the highest standards of professionalism, confidentiality, and service excellence.</p></li><li><p>Full-time position based at a property, on-call availability for emergency maintenance requirements.</p></li><li><p>Work includes indoor and outdoor environments, may involve lifting, climbing ladders, and physical maintenance tasks</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for maintenance, repair, and basic MEP work to ensure smooth kitchen operations.</p><p>Key Responsibilities:</p><ul><li>Maintain and repair kitchen equipment (ovens, fryers, refrigerators, dishwashers, coffee machines)</li><li>Perform preventive maintenance and troubleshoot breakdowns</li><li>Handle electrical (DB, wiring, sockets, breakers), plumbing (water lines, drainage, grease traps), and mechanical/HVAC (FCU) tasks</li><li>Attend breakdown calls, maintain service records, and adhere to safety and hygiene standards</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma/ITI in Electrical or Mechanical field</li><li>3 5 years of relevant experience</li><li>Strong knowledge of kitchen equipment and MEP systems</li><li>Good troubleshooting skills</li></ul><p>Preferred Experience:</p><ul><li>Experience as a kitchen equipment technician in a five-star hotel</li><li>Experience in canteen or catering company environments</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b><br></b></span></div><div><span ><b>SES - Now Hiring – API CNC & Manual Machinists</b></span></div><div><span ><b><br></b></span></div><div><span ><b>Seeking experienced and motivated API CNC Machinists and Manual Machinists to join our manufacturing workshop.</b></span></div><div><span ><br></span></div><div><span ><b>Job Requirements:</b></span></div><div><span ><br></span></div><div><span >• Experience: 1–5 years in metal machining.</span></div><div><span ><br></span></div><div><span >• Work Environment: Metal turning and shaping workshop.</span></div><div><span ><br></span></div><div><span >• Skills & Qualifications:</span></div><div><span ><br></span></div><div><span >o Ability to read and write English.</span></div><div><span ><br></span></div><div><span >o Ability to read and interpret engineering/workshop drawings.</span></div><div><span ><br></span></div><div><span >o Proficient in the use of precision measuring instruments (e.g., vernier callipers, micrometers, gauges).</span></div><div><span ><br></span></div><div><span >o Experience operating CNC and/or conventional machine tools.</span></div><div><span ><br></span></div><div><span >o Experience in machining API wellhead and oilfield equipment is preferred.</span></div><div><span ><br></span></div><div><span >Interested candidates are invited to submit their CV to …Adnan@safewayengineering.com</span></div><div><span ><br></span></div><div><span >HIS</span></div><div><span ><br></span></div><div><span >Required for employment – CNC machine operators and manual operation technicians (API)</span></div><div><span ><br></span></div><div><span >SES is seeking experienced CNC (API) machine operators and manual machine operators to work in its metal fabrication workshop.</span></div><div><span ><br></span></div><div><span ><b>Job requirements:</b></span></div><div><span ><br></span></div><div><span >• 1 to 5 years of experience in operating metalworking machinery.</span></div><div><span ><br></span></div><div><span >• Proficiency in reading and writing English.</span></div><div><span ><br></span></div><div><span >• The ability to read engineering drawings.</span></div><div><span ><br></span></div><div><span >• Proficiency in using precision measuring instruments.</span></div><div><span ><br></span></div><div><span >• Experience in operating CNC machines and/or conventional machines.</span></div><div><span ><br></span></div><div><span >• Experience in manufacturing wellhead equipment and oil and gas equipment according to API standards is preferred</span></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Nursery Technician, you will play an important part in the daily hatchery operations. Your role ensures the healthy growth of fish larvae and juveniles and contributes directly to the success of the farm. You will follow established routines while also learning new methods that improve the hatchery s performance.</p>
<p> </p>
<p>Monitor and record daily water quality parameters in tanks.</p>
<p>Feed larvae and juvenile fish, while carefully tracking their growth.</p>
<p>Maintain tanks and equipment to ensure a clean and safe environment.</p>
<p>Assist in spawning, incubation, and hatching processes.</p>
<p>Follow strict biosecurity and safety standards at all times.</p>
<p>Required Skills and Knowledge This position is ideal for someone who enjoys hands-on work and has a strong interest in fish farming. Training will be provided, but a background in aquaculture is an advantage.</p>
<p>good knowledge of aquaculture practices or a willingness to learn.</p>
<p>Ability to monitor and document hatchery conditions accurately.</p>
<p>Careful handling of fish to maintain their health and well-being.</p>
<p>Reliability and ability to work shifts, including weekends if needed.</p>
<p>Strong teamwork, responsibility, and eagerness to develop skills.</p>
<p> </p>
<p>QUALIFICATIONS, EXPERIENCE & COMPETENCIES:</p>
<p>Bachlor in aquaculture or marine sciences .</p>
<p>Minimum Experience:</p>
<p>2-3 years of experience in working with aquaculture fish farming .</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for maintaining, repairing, and troubleshooting commercial kitchen equipment and carrying out basic electrical, plumbing, and HVAC maintenance to ensure smooth kitchen operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Repair and maintain kitchen equipment (ovens, fryers, refrigerators, dishwashers, coffee machines, etc.)</li><li>Perform preventive maintenance and troubleshoot equipment breakdowns.</li><li>Handle basic electrical, plumbing, and HVAC (FCU) maintenance.</li><li>Respond to breakdown calls and complete repairs promptly.</li><li>Maintain service records and follow safety and hygiene standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li>Diploma/ITI in Electrical, Mechanical, or a related field.</li><li>3 5 years of experience in kitchen equipment maintenance.</li><li>Good knowledge of commercial kitchen equipment and MEP systems.</li><li>Strong troubleshooting and problem-solving skills.</li></ul><p><strong>Preferred</strong></p><ul><li>Experience in a five-star hotel, catering company, or industrial kitchen.</li></ul><p></p></section>
<p><h4>Job identification</h4>
<p>33650</p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>04/27/2026 01:12 PM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>06/30/2026 01:12 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33650</p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>04/27/2026 01:12 PM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>06/30/2026 01:12 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33378</p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>05/18/2026 02:16 PM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>11/30/2026 02:16 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33378</p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>05/18/2026 02:16 PM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>11/30/2026 02:16 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33475</p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>05/31/2026 10:32 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>08/31/2026 10:32 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33475</p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>05/31/2026 10:32 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>08/31/2026 10:32 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Technical support & troubleshooting</strong></p>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<p><strong>Ticket management & escalation</strong></p>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<p><strong>Basic system administration</strong></p>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<p><strong>Knowledge base & documentation</strong></p>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<p><strong>Monitoring & issue detection</strong></p>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<p><strong>Cross-functional collaboration</strong></p>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<p><strong>Technical skills</strong></p>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<p><strong>Communication skills</strong></p>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<p><h4>Location</h4>
<p>Oman, Muscat</p>
<h4>Start date</h4>
<p>September 2026</p>
<h4>Duration</h4>
<p>12 months renewable contract</p>
<h4>Key responsibilities</h4>
<ul>
<li>Conduct technical training needs analysis (TNA)</li>
<li>Develop, implement, and maintain technical training programs, including detailed training syllabi and course structures</li>
<li>Ensure all training programs meet regulatory and compliance requirements and align with industry best practices</li>
<li>Manage and continuously review training programs to ensure adherence to LNG regulations and operational standards</li>
<li>Develop and implement training policies and procedures</li>
<li>Prepare training manuals and deliver approved technical training courses for engineering and maintenance personnel</li>
<li>Plan and manage short and long-term training schedules, resources, and budgets</li>
<li>Establish KPIs and monitor training effectiveness and performance metrics</li>
<li>Maintain and update training materials to ensure alignment with operational requirements</li>
<li>Ensure availability and accessibility of training documentation for all stakeholders</li>
<li>Assess trainee performance and maintain training records</li>
<li>Liaise with external authorities for training approvals and with external training providers</li>
<li>Ensure adequate availability of qualified instructors, assessors, and examiners</li>
<li>Develop competency frameworks and oversee competency-based training systems</li>
<li>Manage training-related contracts, including scope development and lifecycle administration</li>
<li>Promote HSE culture and ensure compliance with HSE regulations and training requirements</li>
<li>Support competency development initiatives including coaching, mentoring, and succession planning</li>
<li>Develop and implement on-the-job training (OJT) frameworks</li>
<li>Ensure compliance with company policies and perform additional duties as required</li>
</ul>
<h4>Required qualifications</h4>
<ul>
<li>Bachelor's degree in engineering or relevant discipline (Master's preferred)</li>
<li>OPITO certified assessor</li>
<li>Training of Trainers (TOT) certification</li>
<li>10–12+ years of LNG industry experience, including at least 5 years in technical training</li>
<li>Experience in engineering training, assessment, and examination</li>
<li>Strong knowledge of technical training standards and regulatory requirements</li>
<li>Proven ability to develop and manage competency frameworks and training systems</li>
<li>Experience working with cross-functional teams in operational environments</li>
<li>Strong leadership, coaching, and mentoring capabilities</li>
<li>Excellent communication and analytical skills</li>
<li>Fluent in written and spoken English</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Perform routine maintenance, troubleshooting, and repair on machinery and equipment, including mechanical, electrical, Irrigation softwire, Irrigation networks, submersible pumps, poster pumps VFD panels, Electrical panels . Diagnose equipment, pumps, Electrical equipment malfunctions and recommend repairs or replacement as necessary. Diagnose and troubleshoot problems related to pipes, valves, pumps, controllers, and other system components. Perform preventative maintenance on machinery, pumps, Irrigation networks and equipment to avoid breakdowns and downtime. Maintain accurate records of work performed, including parts and materials used and time spent on each job. Follow all safety procedures and protocols to ensure a safe working environment. Assist with the installation and setup of new machinery and equipment. Provide support to other departments as needed, including responding to emergency maintenance request clean, lubricate and perform other routine maintenance work on machinery as required. Operate all equipment, hand tools, and power tools as required and authorized. Carry out any other activities as and when required by the reporting manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Higher Diploma degree in mechanical, Electrical or equivalent.</li><li>Any additional professional technical qualifications will be an added advantage.</li><li>0 - 3 years experience in the field.</li><li>Knowledge of mechanical, electrical, and hydraulic systems.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Ability to read and interpret technical manuals and schematics.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Detail-oriented with strong organizational skills.</li></ul><p></p></section>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Technical support & troubleshooting</strong></p>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<p><strong>Ticket management & escalation</strong></p>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<p><strong>Basic system administration</strong></p>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<p><strong>Knowledge base & documentation</strong></p>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<p><strong>Monitoring & issue detection</strong></p>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<p><strong>Cross-functional collaboration</strong></p>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<p><strong>Technical skills</strong></p>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<p><strong>Communication skills</strong></p>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Objective Quality Control inspection, sampling and analysis and reporting its compliance to standards and specifications. Duties and Responsibilities To carry out Q.C. analysis (raw material, in process and finished products) as per the Q.C plan Inspections of OFM and collection of sample from different places To coordinate collection and analysis of samples received on hourly basis Inspection and sampling of Wheat, Corn, Soyabean meal, Bran, Barley etc at seaport upon arrival of cargo ship as per inspection plan and procedures developed by QC team. Monitoring the quality of raw material in silos and store during the storage period, including control of pest and any degradation in the quality and reporting it to the concern department for appropriate actions. To communicate and report on all conformances as well as non-conformances related to quality of raw material, packing material, in process and finished products. Inspection of flour and feed mill premises as per inspection schedule daily, weekly and monthly or as and when required by the team/management. Raise and investigate NCRs, CCN in coordination with other team members. Ready to work on weekend, holidays, Shifts and overtime as and when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: (Minimum) Dimploa Degree in food technology/ Food Science/Chemistry/Applied chemistry/Science Experience: (Years and nature of experience) 1 to 3 years experience will be preferable Some Experience from Food and water testing Laboratory is desirable. Special Skills & Knowledge Strong flour technology knowledge and background Food safety and Food regulation knowledge Hands on lab analysis experience in flour and feed Knowledge on GLP and ISO 17025 Strong communicator and motivator along with a team Knowledge Occupational hazards and safety precautions necessary in the workplace. Computer literacy</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p>Perform all assigned maintenance and troubleshooting tasks on mechanical equipment in compliance with EFX procedures to achieve the set availability and reliability targets. Additionally, maintain effective communication with the Supervisor and Operations Team for reliable and trouble-free operation of facility.</p>
<p> <strong>Principle Duties & Responsibilities</strong> </p>
<ul>
<li>Perform planned & unplanned maintenance activities on mechanical rotating and static equipment.</li>
<li>Perform troubleshooting of equipment and recommend actions for failure avoidance.</li>
<li>Carefully handle all tools and equipment provided for performing maintenance activities and maintain their upkeep.</li>
<li>Recommend maintenance optimization strategies.</li>
<li>Identify, report and if possible, correct unsafe conditions of any kind.</li>
<li>Respond to call out duties as required.</li>
<li>Monitor the performance of all mechanical equipment through Daily logs.</li>
<li>Create the work order in SAP. Update the required information to planners to update in CMMS/SAP.</li>
<li>Follow the regular daily, weekly, monthly, and annually checks based on the pre-planned schedules.</li>
<li>Ensure Housekeeping and cleanliness of the plant during / after maintenance.</li>
<li>Maintain continuous and adequate interaction with the clients and customers as required/designated by Supervisor.</li>
<li>Follow the ERT roles and responsibility assigned by the site management.</li>
<li>Comply with all Enerflex HR, Quality, HSE, and all the Company policies, procedures, processes, work instructions and guidelines</li>
<li>Perform all other duties as assigned by Supervisor / Manager</li>
</ul>
<p> </p> <div> <div> <div> <b>Summary</b>
</div> <div> <p>Perform all assigned maintenance and troubleshooting tasks on mechanical equipment in compliance with EFX procedures to achieve the set availability and reliability targets. Additionally, maintain effective communication with the Supervisor and Operations Team for reliable and trouble-free operation of facility.</p> </div> </div> <div> <div> <b>Principle Responsibilities and Duties</b>
</div> <div> <ul>
<li>Perform planned & unplanned maintenance activities on mechanical rotating and static equipment.</li>
<li>Perform troubleshooting of equipment and recommend actions for failure avoidance.</li>
<li>Carefully handle all tools and equipment provided for performing maintenance activities and maintain their upkeep.</li>
<li>Recommend maintenance optimization strategies.</li>
<li>Identify, report and if possible, correct unsafe conditions of any kind.</li>
<li>Respond to call out duties as required.</li>
<li>Monitor the performance of all mechanical equipment through Daily logs.</li>
<li>Create the work order in SAP. Update the required information to planners to update in CMMS/SAP.</li>
<li>Follow the regular daily, weekly, monthly, and annually checks based on the pre-planned schedules.</li>
<li>Ensure Housekeeping and cleanliness of the plant during / after maintenance.</li>
<li>Maintain continuous and adequate interaction with the clients and customers as required/designated by Supervisor.</li>
<li>Follow the ERT roles and responsibility assigned by the site management.</li>
<li>Comply with all Enerflex HR, Quality, HSE, and all the Company policies, procedures, processes, work instructions and guidelines</li>
</ul>
<p>Perform all other duties as assigned by Supervisor / Manager</p> </div> </div> <div> <div> <b>Qualifications</b>
</div> <div> <ul>
<li>Technical diploma or degree in Mechanical discipline or equivalent.</li>
<li>Minimum 3-6 year of experience in Operation and Maintenance of reciprocating engines, compressors, pumps, and other mechanical equipment within Oil & Gas industry.</li>
<li>Hands on Field experience in performing preventive and corrective maintenance on industrial equipment in particular Caterpillar / Waukesha engines and Ariel / Superior / Dresser rand compressors.</li>
<li>Knowledge of operation and maintenance of natural gas compression and processing facilities.</li>
<li>Results oriented, self-driven and self-motivated with the capability of working under stress.</li>
<li>Understand the Maintenance Management System (Work orders, Preventive/Corrective/and Predictive Maintenance) methodology.</li>
<li>Computer proficiency is mandatory. Good working knowledge of typical Microsoft suite of software is required.</li>
</ul>
<p>Motivated, team player, able to work within a diverse cultural environment.</p> </div> </div> <div> <div> <b>Physical Requirements</b>
</div> <div> </div> </div> </div>
<p> </p>
<ul>
<li>Technical diploma or degree in Mechanical discipline or equivalent.</li>
<li>Minimum 3-6 year of experience in Operation and Maintenance of reciprocating engines, compressors, pumps, and other mechanical equipment within Oil & Gas industry.</li>
<li>Hands on Field experience in performing preventive and corrective maintenance on industrial equipment in particular Caterpillar / Waukesha engines and Ariel / Superior / Dresser rand compressors.</li>
<li>Knowledge of operation and maintenance of natural gas compression and processing facilities.</li>
<li>Results oriented, self-driven and self-motivated with the capability of working under stress.</li>
<li>Understand the Maintenance Management System (Work orders, Preventive/Corrective/and Predictive Maintenance) methodology.</li>
<li>Computer proficiency is mandatory. Good working knowledge of typical Microsoft suite of software is required.</li>
<li>Motivated, team player, able to work within a diverse cultural environment.</li>
</ul>
<p><br></p><ul>
</ul>
<p> </p></div></section>