work from home Jobs in Oman
186 Jobs Found
<h2 class="h5">Job description</h2>
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<span>Business Development Representative (BDR) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a motivated and consultative Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.<br> In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and hand qualified opportunities to Account Executives.<br> You’ll play a key role in driving pipeline growth while delivering a professional and consultative buying experience.<br> This opportunity is ideal for someone who enjoys prospecting, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B sales environment.<br> What You’ll Own Lead Qualification & Discovery Respond to inbound leads generated through marketing campaigns, referrals, events, and website inquiries.<br> Conduct discovery calls to understand: Business needs Budget Timeline Decision-making process Qualify opportunities using frameworks such as: BANT MEDDIC SPICED SPIN Identify customer pain points and determine sales readiness.<br> Maintain detailed qualification notes and CRM records.<br> Outbound Prospecting & Pipeline Generation Research target accounts using: LinkedIn Sales Navigator Apollo ZoomInfo Similar prospecting tools Execute multi-channel outbound campaigns through: Email Phone LinkedIn Social outreach Personalize messaging based on industry, ICP, and prospect challenges.<br> Build and maintain a consistent pipeline of qualified opportunities.<br> Pipeline Nurturing & Relationship Building Nurture early-stage prospects through structured follow-up campaigns.<br> Share relevant resources, case studies, and educational content.<br> Re-engage inactive leads and convert them into active opportunities.<br> Build trust through a consultative sales approach.<br> Sales Collaboration Schedule meetings and discovery calls for Account Executives.<br> Prepare detailed qualification summaries and handoff notes.<br> Collaborate with sales and marketing teams to improve: Messaging Targeting Conversion rates Participate in pipeline reviews and sales strategy discussions.<br> CRM & Sales Operations Maintain accurate records within: Salesforce HubSpot Zoho CRM Similar CRM platforms Track: Outreach activity Lead stages Conversion metrics Opportunity outcomes Maintain excellent CRM hygiene.<br> Prepare weekly pipeline and activity reports.<br> What Success Looks Like Consistently generates qualified sales opportunities.<br> Maintains a healthy and predictable pipeline.<br> Conducts effective discovery conversations.<br> Delivers seamless handoffs to Account Executives.<br> Maintains accurate CRM records and reporting.<br> Contributes directly to revenue growth.<br> What Makes You a Strong Fit You enjoy building relationships and starting conversations.<br> You’re naturally curious and ask thoughtful discovery questions.<br> You stay organized while managing multiple prospects.<br> You’re resilient and comfortable with outbound outreach.<br> You communicate confidently with decision-makers.<br> You’re motivated by goals, pipeline growth, and continuous improvement.<br> Required Experience & Skills Experience 2+ years of experience in: Business Development Sales Development Inside Sales Outbound Prospecting Experience conducting discovery and qualification calls.<br> Hands-on experience with CRM platforms such as: Salesforce HubSpot Zoho CRM Experience using: LinkedIn Sales Navigator Apollo Outreach SalesLoft Similar sales engagement platforms Excellent written and verbal English communication skills.<br> Ability to manage multiple prospects and follow-up sequences simultaneously.<br> Nice to Have 3–5 years of BDR or SDR experience with a proven track record.<br> Experience selling: B2B SaaS Technology solutions Professional services High-ticket products or services Familiarity with: MEDDIC Challenger Sale SPIN Selling Sandler Methodology Experience supporting mid-market or enterprise sales teams.<br> Background in account-based selling and multi-channel outreach.<br> Tech Stack Salesforce HubSpot Zoho CRM LinkedIn Sales Navigator Apollo Outreach SalesLoft Google Workspace Microsoft Office What a Typical Day Looks Like Respond to inbound leads and conduct discovery calls.<br> Research target accounts and identify decision-makers.<br> Execute outbound email, phone, and LinkedIn campaigns.<br> Qualify opportunities and schedule meetings.<br> Update CRM records and pipeline stages.<br> Collaborate with Account Executives on active opportunities.<br> Review outreach metrics and optimize messaging.<br> In short: You’ll build qualified pipeline by identifying opportunities, engaging prospects, conducting discovery, and connecting Account Executives with sales-ready leads.<br> Key Metrics for Success (KPIs) Outreach activity (calls, emails, LinkedIn touches).<br> Discovery calls completed.<br> Qualified opportunities generated.<br> Lead-to-opportunity conversion rate.<br> Pipeline contribution.<br> CRM accuracy and documentation quality.<br> Prospect engagement and response rates.<br> Why This Role Stands Out Direct impact on pipeline growth and revenue generation.<br> Close collaboration with sales leadership and Account Executives.<br> Exposure to modern outbound sales strategies and tools.<br> Fully remote role aligned with U.<br>S. business hours.<br> Career progression into: Senior BDR Account Executive Business Development Manager Sales Leadership Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your business development experience, and explain how you’ve handled outbound prospecting, discovery calls, lead qualification, and pipeline generation.<br> You’ll also have the chance to demonstrate your communication style, objection-handling approach, and experience using CRM and sales engagement tools.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.<br> Apply today and help fuel business growth by creating high-quality sales opportunities.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring for our client, a growing U.<br>S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.<br> This is an execution-heavy, ownership-driven operations role — not passive administrative work.<br> You will: Own contract data and contract execution workflows Drive contract completion through daily outreach and follow-ups Maintain CRM accuracy and reporting integrity Ensure contracts align with billing and recurring revenue operations This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.<br> What You’ll Own Contract Ownership & Accuracy Own customer contracts from initiation through execution Maintain a single source of truth for: Contract status Contract terms Coverage and account details Ensure all records are: Accurate Complete Audit-ready Maintain structured document storage and organization Contract Tracking & Data Management Maintain master tracking sheets using: Google Sheets Microsoft Excel Track: Renewal dates Contract durations Special terms Account status Clean and remove inactive accounts Prepare contract data for CRM accuracy within Salesforce Contract Outreach & Execution Identify customers without signed contracts Conduct high-volume outbound outreach via: Email Phone calls Clearly explain: Pricing Terms Service value Send agreements through DocuSign Drive contracts through the full execution cycle: Sent Followed up Signed Completed Maintain consistent follow-up discipline until closure CRM & Revenue Alignment Update contract information and RMR (Recurring Monthly Revenue) in Salesforce Log all customer activity and updates for audit tracking Improve CRM data quality through contract interactions Ensure operational data remains clean and accurate Agreement & Documentation Management Create and manage agreements for: New services Account updates Transfers and changes Ensure all documentation is: Properly executed Properly stored Fully compliant Support account transfers and operational documentation workflows AutoPay & Compliance Ensure AutoPay enrollment for applicable accounts Track exceptions and required adjustments Maintain compliance and documentation standards Collections Support Conduct follow-ups on overdue accounts when required Log all collection activity within the CRM Support overall revenue collection efforts Reporting & Performance Tracking Deliver daily reports covering: Outreach activity Contracts sent and signed Progress metrics Contract coverage improvements Maintain visibility into execution and operational performance Process Improvement Identify workflow inefficiencies and operational gaps Improve: Outreach scripts Templates Tracking systems Contract workflows Help increase contract adoption and execution speed What Makes You a Strong Fit You are execution-driven and proactive You follow up consistently until tasks are completed You are highly detail-oriented and organized You can manage high-volume outreach and administrative work simultaneously You take ownership of outcomes, not just assigned tasks You thrive in structured operational environments Must-Have Requirements 2–4+ years of experience in: Contract administration Customer operations Billing operations Customer support Operational coordination Experience using: Salesforce (or similar CRM) DocuSign Strong proficiency with: Google Sheets Microsoft Excel High attention to detail with low tolerance for errors Strong written and verbal English communication skills Comfortable with: Outbound calls Customer follow-ups Objection handling Ability to manage multiple workflows simultaneously Nice to Have Experience working with: Recurring revenue (RMR) models Billing workflows Collections operations Exposure to: High-volume contract environments SaaS businesses Service-based companies What a Typical Day Looks Like Review contract trackers and prioritize outreach Contact customers via phone and email Send agreements through DocuSign Follow up consistently on pending contracts Update Salesforce and operational records Track progress and report daily performance metrics In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.<br> Key Metrics (KPIs) Percentage of customers with signed contracts Contract data accuracy across systems Daily outreach volume (calls, emails, follow-ups) Contract execution speed (sent → signed) Salesforce data accuracy AutoPay enrollment rate Reporting consistency and operational visibility Why This Role Stands Out High ownership and accountability Direct impact on revenue accuracy and operational risk reduction Structured workflows with measurable performance expectations Opportunity to improve operational systems and processes Remote flexibility combined with high-performance execution standards Interview Process Initial Screening Call Recruiter Interview Final Interview Offer & Onboarding Apply Now If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.<br> #CustomerOperations #ContractManagement #Salesforce #DocuSign #OperationsSpecialist #RemoteJobs #CRMManagement #ContractAdministration #RevenueOperations #CustomerSupport #RemoteWork</span> </div>
<h2 class="h5">Job description</h2>
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<span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management & CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage & Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving & Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience & Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer & Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Business Development Representative (BDR) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a motivated and consultative Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.<br> In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and hand qualified opportunities to Account Executives.<br> You’ll play a key role in driving pipeline growth while delivering a professional and consultative buying experience.<br> This opportunity is ideal for someone who enjoys prospecting, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B sales environment.<br> What You’ll Own Lead Qualification & Discovery Respond to inbound leads generated through marketing campaigns, referrals, events, and website inquiries.<br> Conduct discovery calls to understand: Business needs Budget Timeline Decision-making process Qualify opportunities using frameworks such as: BANT MEDDIC SPICED SPIN Identify customer pain points and determine sales readiness.<br> Maintain detailed qualification notes and CRM records.<br> Outbound Prospecting & Pipeline Generation Research target accounts using: LinkedIn Sales Navigator Apollo ZoomInfo Similar prospecting tools Execute multi-channel outbound campaigns through: Email Phone LinkedIn Social outreach Personalize messaging based on industry, ICP, and prospect challenges.<br> Build and maintain a consistent pipeline of qualified opportunities.<br> Pipeline Nurturing & Relationship Building Nurture early-stage prospects through structured follow-up campaigns.<br> Share relevant resources, case studies, and educational content.<br> Re-engage inactive leads and convert them into active opportunities.<br> Build trust through a consultative sales approach.<br> Sales Collaboration Schedule meetings and discovery calls for Account Executives.<br> Prepare detailed qualification summaries and handoff notes.<br> Collaborate with sales and marketing teams to improve: Messaging Targeting Conversion rates Participate in pipeline reviews and sales strategy discussions.<br> CRM & Sales Operations Maintain accurate records within: Salesforce HubSpot Zoho CRM Similar CRM platforms Track: Outreach activity Lead stages Conversion metrics Opportunity outcomes Maintain excellent CRM hygiene.<br> Prepare weekly pipeline and activity reports.<br> What Success Looks Like Consistently generates qualified sales opportunities.<br> Maintains a healthy and predictable pipeline.<br> Conducts effective discovery conversations.<br> Delivers seamless handoffs to Account Executives.<br> Maintains accurate CRM records and reporting.<br> Contributes directly to revenue growth.<br> What Makes You a Strong Fit You enjoy building relationships and starting conversations.<br> You’re naturally curious and ask thoughtful discovery questions.<br> You stay organized while managing multiple prospects.<br> You’re resilient and comfortable with outbound outreach.<br> You communicate confidently with decision-makers.<br> You’re motivated by goals, pipeline growth, and continuous improvement.<br> Required Experience & Skills Experience 2+ years of experience in: Business Development Sales Development Inside Sales Outbound Prospecting Experience conducting discovery and qualification calls.<br> Hands-on experience with CRM platforms such as: Salesforce HubSpot Zoho CRM Experience using: LinkedIn Sales Navigator Apollo Outreach SalesLoft Similar sales engagement platforms Excellent written and verbal English communication skills.<br> Ability to manage multiple prospects and follow-up sequences simultaneously.<br> Nice to Have 3–5 years of BDR or SDR experience with a proven track record.<br> Experience selling: B2B SaaS Technology solutions Professional services High-ticket products or services Familiarity with: MEDDIC Challenger Sale SPIN Selling Sandler Methodology Experience supporting mid-market or enterprise sales teams.<br> Background in account-based selling and multi-channel outreach.<br> Tech Stack Salesforce HubSpot Zoho CRM LinkedIn Sales Navigator Apollo Outreach SalesLoft Google Workspace Microsoft Office What a Typical Day Looks Like Respond to inbound leads and conduct discovery calls.<br> Research target accounts and identify decision-makers.<br> Execute outbound email, phone, and LinkedIn campaigns.<br> Qualify opportunities and schedule meetings.<br> Update CRM records and pipeline stages.<br> Collaborate with Account Executives on active opportunities.<br> Review outreach metrics and optimize messaging.<br> In short: You’ll build qualified pipeline by identifying opportunities, engaging prospects, conducting discovery, and connecting Account Executives with sales-ready leads.<br> Key Metrics for Success (KPIs) Outreach activity (calls, emails, LinkedIn touches).<br> Discovery calls completed.<br> Qualified opportunities generated.<br> Lead-to-opportunity conversion rate.<br> Pipeline contribution.<br> CRM accuracy and documentation quality.<br> Prospect engagement and response rates.<br> Why This Role Stands Out Direct impact on pipeline growth and revenue generation.<br> Close collaboration with sales leadership and Account Executives.<br> Exposure to modern outbound sales strategies and tools.<br> Fully remote role aligned with U.<br>S. business hours.<br> Career progression into: Senior BDR Account Executive Business Development Manager Sales Leadership Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your business development experience, and explain how you’ve handled outbound prospecting, discovery calls, lead qualification, and pipeline generation.<br> You’ll also have the chance to demonstrate your communication style, objection-handling approach, and experience using CRM and sales engagement tools.<br> Your video will be reviewed by the hiring team before moving to the client interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.<br> Apply today and help fuel business growth by creating high-quality sales opportunities.<br></span> </div>
<h2 class="h5">Job description</h2>
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Company:MarshDescription:<p>Hello, </p><br><p>To complete the recruitment process, please click the “Apply” button. </p><br><p>You will be prompted to provide consent for personal data processing and to create your profile in Workday, our internal HR system. This involves entering basic information and uploading your CV. </p><br><p>If you have any questions, feel free to reach out to your Talent Acquisition Recruitment Coordinator. </p><br><p>Thank you! </p><br><p>Best regards, </p><br><p>Marsh Talent Acquisition Team</p><br><br><br><br><br><br><br><br><br><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div>
<p><h4>About the role</h4>
<p>We are seeking a highly detail-oriented and proactive admin assistant to support the financial and operational backbone of a creative, service-driven business. This role plays a critical part in maintaining accuracy across bookkeeping, payroll, inventory tracking, and vendor management while ensuring day-to-day operations remain organized, efficient, and reliable.</p>
<p>This is a hands-on, execution-focused role ideal for someone who enjoys working with systems, numbers, documentation, and operational processes. The ideal candidate is highly organized, dependable, and capable of independently managing multiple responsibilities in a remote environment.</p>
<p>You will help create operational clarity by ensuring financial records, inventory systems, vendor relationships, and reporting processes are consistently maintained with precision and professionalism.</p>
<h4>Responsibilities</h4>
<strong>Bookkeeping & financial operations</strong><br>
<li>Manage daily bookkeeping activities and maintain organized, accurate financial records</li>
<li>Process invoices, expenses, reconciliations, and transaction tracking</li>
<li>Support payroll calculations and ensure timely and accurate payment processing</li>
<li>Prepare and organize required financial and tax documentation</li>
<li>Assist in maintaining compliance with financial processes and reporting standards</li>
<li>Support implementation and optimization of accounting systems and workflows</li>
<li>Maintain organized digital records for financial reporting and audit readiness</li>
<strong>Inventory management</strong><br>
<li>Monitor inventory levels, stock movement, and usage trends</li>
<li>Coordinate inventory ordering and restocking processes</li>
<li>Maintain accurate inventory tracking systems and documentation</li>
<li>Identify shortages, overstocking, or inefficiencies and proactively recommend solutions</li>
<li>Generate inventory reports and cost tracking summaries as needed</li>
<strong>Vendor & expense management</strong><br>
<li>Build and maintain professional vendor relationships</li>
<li>Track vendor invoices, contracts, payment schedules, and obligations</li>
<li>Execute expense management and vendor optimization initiatives</li>
<li>Coordinate vendor communications regarding orders, billing, or service issues</li>
<li>Support cost control and operational efficiency efforts</li>
<strong>Administrative & operational support</strong><br>
<li>Maintain organized documentation across bookkeeping, inventory, and vendor systems</li>
<li>Create and update spreadsheets, trackers, and operational reports</li>
<li>Support internal process consistency and administrative workflows</li>
<li>Ensure data accuracy across reports, systems, and operational records</li>
<li>Assist leadership with administrative and operational support tasks as needed</li>
<h4>What makes you a strong fit</h4>
<li>Highly detail-oriented with strong accuracy and organizational discipline</li>
<li>Reliable, proactive, and comfortable working independently in a remote environment</li>
<li>Strong problem-solving mindset with the ability to manage multiple responsibilities calmly</li>
<li>Enjoys creating structure, maintaining systems, and improving operational processes</li>
<li>Communicates professionally and effectively with vendors and internal stakeholders</li>
<li>Process-driven with strong ownership and follow-through</li>
<h4>Required experience & skills</h4>
<li>Proven experience in bookkeeping, accounting support, or financial administration</li>
<li>Hands-on experience with inventory management and vendor coordination</li>
<li>Strong proficiency with QuickBooks, Square, or similar accounting/payment systems</li>
<li>Advanced Microsoft Excel or Google Sheets skills for reporting, analysis, and tracking</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong organizational and time-management abilities</li>
<li>Ability to prioritize tasks and manage workflows independently</li>
<h4>Preferred experience & tools</h4>
<li>Previous experience supporting small businesses, creative agencies, or service-based businesses</li>
<li>Familiarity with U.S. small business tax processes and compliance requirements</li>
<li>Experience with inventory management systems and operational reporting</li>
<li>Exposure to payroll processing and vendor contract management</li>
<li>Experience creating operational SOPs or process documentation</li>
<h4>Education</h4>
<li>Bachelor’s degree in accounting, finance, business administration, or a related field preferred</li>
<li>Relevant certifications or bookkeeping/accounting training are a plus</li>
<h4>What does a typical day look like?</h4>
<p>An admin assistant in this role focuses on maintaining operational accuracy and supporting efficient business workflows. You will:</p>
<li>Manage and reconcile financial transactions and bookkeeping records</li>
<li>Process payroll-related tasks and maintain compliance documentation</li>
<li>Monitor inventory levels and coordinate restocking activities</li>
<li>Communicate with vendors and manage payment tracking</li>
<li>Update spreadsheets, reports, and operational documentation</li>
<li>Support process organization and improve administrative efficiency</li>
<p>In essence: you ensure financial accuracy, operational consistency, and organized systems that help the business run smoothly every day.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Accuracy and timeliness of bookkeeping and payroll processing</li>
<li>Inventory accuracy and stock availability</li>
<li>Vendor performance and expense optimization</li>
<li>Compliance with reporting and documentation requirements</li>
<li>Organization and reliability of operational systems and records</li>
<li>Timely completion of administrative and financial workflows</li>
<h4>Interview process</h4>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (bookkeeping or inventory management scenario)</li>
<li>Final interview</li>
<li>Offer & background verification</li></p><p></p>
<h2 class="h5">Job description</h2>
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<p>ALTERNANCE Ingénieur-e , Chargé-e de projet F/H</p><br><br><p>Alternance</p><br><br><p>1 à 2 ans</p><br><br><p>Etudiant</p><br><br><p>Temps complet</p><br><br><p>Rattaché-e au Customer Training Center du département Engineering Support & Services, vous rejoindrez l'équipe gestion de projet dans la démarche de plan de progrès et l'assisterez sur les missions suivantes :<br>- Participer au pilotage de projets tels que la planification de la Charge/Capacité ou l'analyse des besoins client <br>- Concevoir et déployer des outils de pilotage <br>- Recueillir et analyser les besoins terrain en animant des ateliers<br>- Tester, itérer et déployer les solutions <br>- Communiquer sur les avancées du projet<br>- Accompagner le changement<br>Pour mener votre mission, vous travaillerez avec une équipe pluridisciplinaire, et devrez interagir avec d'autres sites comportant des ateliers de training et de production</p><br><br><p>Nos points forts : <br>• Une forte dynamique afin de développer la créativité et l'innovation auprès de tous les collaborateurs <br>• Une offre de formation : Université interne Safran <br>Les plus de cette opportunité : Accord télétravail, salle de sport, conciergerie, restauration collective, avantages CSE et couverture frais de santé. Le site est accessible en transport en commun et/ou navettes. <br>Rejoindre une société connectée, innovante et engagée vous motive ? Rejoignez le vol Safran Aircraft Engines et propulsez votre avenir ! <br>C'est par ici pour postuler…Et rencontrons-nous !! </p><br><br><p>De formation Bac +5 Ecole d'ingénieur/université ou équivalent à la recherche d'un apprentissage de 1 an.<br>Vous êtes attiré-e par le secteur de la production aéronautique, et vous avez une appétence pour le pilotage de projet et l'IA<br>Vous êtes également doté-e d'une capacité d'écoute et d'analyse, vous savez faire preuve de curiosité et de créativité avec une grande capacité d'autonomie et d'organisation. <br>Une maîtrise du pack office et des outils informatiques notamment Excel / MS Project / Gantt<br>Project est essentiel.<br>Une connaissance des systèmes de données (PowerBI, Html, Sharepoint, VBA ou access, …) serait un réel atout<br>Anglais professionnel nécessaire.</p><br><br><br> </div>
<p><h4>About the role</h4>
<p>We’re hiring a Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.</p>
<p>In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and pass qualified opportunities to Account Executives. You will play a critical role in driving pipeline growth and revenue generation while delivering a consultative and professional prospect experience.</p>
<p>This opportunity is ideal for someone who enjoys outbound sales, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B environment.</p>
<h4>Key responsibilities</h4>
<p><strong>Lead qualification & discovery</strong></p>
<ul>
<li>Engage inbound leads generated through marketing campaigns, referrals, events, and website inquiries.</li>
<li>Conduct discovery calls to understand:
<ul>
<li>Business needs</li>
<li>Budget</li>
<li>Timeline</li>
<li>Decision-making process</li>
</ul>
</li>
<li>Qualify opportunities using frameworks such as:
<ul>
<li>BANT</li>
<li>MEDDIC</li>
<li>SPICED</li>
<li>SPIN</li>
</ul>
</li>
<li>Identify pain points and determine sales readiness.</li>
<li>Maintain detailed qualification notes and CRM records.</li>
</ul>
<p><strong>Outbound prospecting & pipeline generation</strong></p>
<ul>
<li>Research target accounts using:
<ul>
<li>LinkedIn Sales Navigator</li>
<li>Apollo</li>
<li>ZoomInfo</li>
<li>Similar prospecting tools</li>
</ul>
</li>
<li>Execute multi-channel outbound campaigns through:
<ul>
<li>Email</li>
<li>Phone</li>
<li>LinkedIn</li>
<li>Social outreach</li>
</ul>
</li>
<li>Personalize messaging based on:
<ul>
<li>Industry</li>
<li>ICP alignment</li>
<li>Prospect challenges</li>
</ul>
</li>
<li>Generate and maintain a consistent pipeline of qualified opportunities.</li>
</ul>
<p><strong>Pipeline nurturing & relationship building</strong></p>
<ul>
<li>Nurture early-stage prospects through ongoing follow-up campaigns.</li>
<li>Share relevant resources, case studies, and educational content.</li>
<li>Re-engage inactive leads and convert them into active opportunities.</li>
<li>Build trust through a consultative sales approach.</li>
</ul>
<p><strong>Sales collaboration & handoff</strong></p>
<ul>
<li>Schedule meetings, demos, and discovery calls for Account Executives.</li>
<li>Prepare detailed handoff notes and qualification summaries.</li>
<li>Collaborate with sales and marketing teams to improve:
<ul>
<li>Messaging</li>
<li>Targeting</li>
<li>Conversion rates</li>
</ul>
</li>
<li>Participate in pipeline reviews and strategy discussions.</li>
</ul>
<p><strong>CRM & reporting</strong></p>
<ul>
<li>Maintain accurate records in:
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho</li>
<li>Similar CRM platforms</li>
</ul>
</li>
<li>Track:
<ul>
<li>Outreach activity</li>
<li>Lead stages</li>
<li>Conversion metrics</li>
<li>Opportunity outcomes</li>
</ul>
</li>
<li>Maintain CRM hygiene and complete documentation.</li>
<li>Provide weekly reporting on pipeline generation and performance.</li>
</ul>
<p><strong>Continuous improvement</strong></p>
<ul>
<li>Share prospect feedback and common objections.</li>
<li>Optimize outreach messaging and qualification strategies.</li>
<li>Stay informed on market trends, competitor activity, and customer challenges.</li>
</ul>
<h4>Requirements</h4>
<p><strong>Must-have qualifications</strong></p>
<ul>
<li>2+ years of experience in:
<ul>
<li>Business development</li>
<li>Sales development</li>
<li>Inside sales</li>
<li>Outbound prospecting</li>
</ul>
</li>
<li>Experience conducting discovery and qualification calls.</li>
<li>Proficiency with CRM systems such as:
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>LinkedIn Sales Navigator</li>
<li>Apollo</li>
<li>Outreach</li>
<li>SalesLoft</li>
<li>Similar sales engagement platforms</li>
</ul>
</li>
<li>Strong written and verbal English communication skills.</li>
<li>Ability to manage multiple prospects and follow-up sequences simultaneously.</li>
</ul>
<p><strong>Preferred qualifications</strong></p>
<ul>
<li>3–5 years of BDR or SDR experience with proven quota attainment.</li>
<li>Experience selling:
<ul>
<li>B2B SaaS</li>
<li>Technology solutions</li>
<li>Professional services</li>
<li>High-ticket products or services</li>
</ul>
</li>
<li>Familiarity with:
<ul>
<li>MEDDIC</li>
<li>Challenger Sale</li>
<li>SPIN Selling</li>
<li>Sandler Methodology</li>
</ul>
</li>
<li>Experience supporting mid-market or enterprise sales teams.</li>
<li>Background in account-based sales and multi-channel outreach campaigns.</li>
</ul>
<h4>What makes you successful</h4>
<ul>
<li>Strong communicator and active listener.</li>
<li>Consultative and relationship-focused approach to sales.</li>
<li>Organized, disciplined, and metrics-driven.</li>
<li>Comfortable with high-volume outreach while maintaining personalization.</li>
<li>Resilient, coachable, and motivated by targets.</li>
<li>Able to work independently in a remote environment.</li>
</ul>
<h4>Typical day</h4>
<ul>
<li>Respond to inbound leads and conduct discovery calls.</li>
<li>Build prospect lists and identify decision-makers.</li>
<li>Execute outbound email, phone, and LinkedIn campaigns.</li>
<li>Qualify opportunities and schedule meetings.</li>
<li>Update CRM records and pipeline stages.</li>
<li>Collaborate with Account Executives on active opportunities.</li>
<li>Review outreach metrics and optimize performance.</li>
</ul>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Outreach activity volume (calls, emails, LinkedIn touches)</li>
<li>Discovery calls completed</li>
<li>Qualified opportunities generated</li>
<li>Lead-to-opportunity conversion rates</li>
<li>Pipeline contribution</li>
<li>CRM accuracy and documentation quality</li>
<li>Outbound engagement and response rates</li>
</ul>
<h4>Why join us?</h4>
<ul>
<li>Direct impact on pipeline growth and revenue generation.</li>
<li>Opportunity to work closely with sales leadership and Account Executives.</li>
<li>Exposure to modern outbound sales strategies and tools.</li>
<li>Clear career progression into:
<ul>
<li>Senior BDR</li>
<li>Account Executive</li>
<li>Business Development Manager</li>
<li>Sales Leadership</li>
</ul>
</li>
<li>Fully remote work environment aligned with U.S. business hours.</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (mock discovery call or qualification exercise)</li>
<li>Client interview</li>
<li>Offer and background verification</li>
</ul>
<p>If you enjoy outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.</p>
<p>In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and pass qualified opportunities to Account Executives. You will play a critical role in driving pipeline growth and revenue generation while delivering a consultative and professional prospect experience.</p>
<p>This opportunity is ideal for someone who enjoys outbound sales, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B environment.</p>
<h4>Key responsibilities</h4>
<p><strong>Lead qualification & discovery</strong></p>
<ul>
<li>Engage inbound leads generated through marketing campaigns, referrals, events, and website inquiries.</li>
<li>Conduct discovery calls to understand:
<ul>
<li>Business needs</li>
<li>Budget</li>
<li>Timeline</li>
<li>Decision-making process</li>
</ul>
</li>
<li>Qualify opportunities using frameworks such as:
<ul>
<li>BANT</li>
<li>MEDDIC</li>
<li>SPICED</li>
<li>SPIN</li>
</ul>
</li>
<li>Identify pain points and determine sales readiness.</li>
<li>Maintain detailed qualification notes and CRM records.</li>
</ul>
<p><strong>Outbound prospecting & pipeline generation</strong></p>
<ul>
<li>Research target accounts using:
<ul>
<li>LinkedIn Sales Navigator</li>
<li>Apollo</li>
<li>ZoomInfo</li>
<li>Similar prospecting tools</li>
</ul>
</li>
<li>Execute multi-channel outbound campaigns through:
<ul>
<li>Email</li>
<li>Phone</li>
<li>LinkedIn</li>
<li>Social outreach</li>
</ul>
</li>
<li>Personalize messaging based on:
<ul>
<li>Industry</li>
<li>ICP alignment</li>
<li>Prospect challenges</li>
</ul>
</li>
<li>Generate and maintain a consistent pipeline of qualified opportunities.</li>
</ul>
<p><strong>Pipeline nurturing & relationship building</strong></p>
<ul>
<li>Nurture early-stage prospects through ongoing follow-up campaigns.</li>
<li>Share relevant resources, case studies, and educational content.</li>
<li>Re-engage inactive leads and convert them into active opportunities.</li>
<li>Build trust through a consultative sales approach.</li>
</ul>
<p><strong>Sales collaboration & handoff</strong></p>
<ul>
<li>Schedule meetings, demos, and discovery calls for Account Executives.</li>
<li>Prepare detailed handoff notes and qualification summaries.</li>
<li>Collaborate with sales and marketing teams to improve:
<ul>
<li>Messaging</li>
<li>Targeting</li>
<li>Conversion rates</li>
</ul>
</li>
<li>Participate in pipeline reviews and strategy discussions.</li>
</ul>
<p><strong>CRM & reporting</strong></p>
<ul>
<li>Maintain accurate records in:
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho</li>
<li>Similar CRM platforms</li>
</ul>
</li>
<li>Track:
<ul>
<li>Outreach activity</li>
<li>Lead stages</li>
<li>Conversion metrics</li>
<li>Opportunity outcomes</li>
</ul>
</li>
<li>Maintain CRM hygiene and complete documentation.</li>
<li>Provide weekly reporting on pipeline generation and performance.</li>
</ul>
<p><strong>Continuous improvement</strong></p>
<ul>
<li>Share prospect feedback and common objections.</li>
<li>Optimize outreach messaging and qualification strategies.</li>
<li>Stay informed on market trends, competitor activity, and customer challenges.</li>
</ul>
<h4>Requirements</h4>
<p><strong>Must-have qualifications</strong></p>
<ul>
<li>2+ years of experience in:
<ul>
<li>Business development</li>
<li>Sales development</li>
<li>Inside sales</li>
<li>Outbound prospecting</li>
</ul>
</li>
<li>Experience conducting discovery and qualification calls.</li>
<li>Proficiency with CRM systems such as:
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>LinkedIn Sales Navigator</li>
<li>Apollo</li>
<li>Outreach</li>
<li>SalesLoft</li>
<li>Similar sales engagement platforms</li>
</ul>
</li>
<li>Strong written and verbal English communication skills.</li>
<li>Ability to manage multiple prospects and follow-up sequences simultaneously.</li>
</ul>
<p><strong>Preferred qualifications</strong></p>
<ul>
<li>3–5 years of BDR or SDR experience with proven quota attainment.</li>
<li>Experience selling:
<ul>
<li>B2B SaaS</li>
<li>Technology solutions</li>
<li>Professional services</li>
<li>High-ticket products or services</li>
</ul>
</li>
<li>Familiarity with:
<ul>
<li>MEDDIC</li>
<li>Challenger Sale</li>
<li>SPIN Selling</li>
<li>Sandler Methodology</li>
</ul>
</li>
<li>Experience supporting mid-market or enterprise sales teams.</li>
<li>Background in account-based sales and multi-channel outreach campaigns.</li>
</ul>
<h4>What makes you successful</h4>
<ul>
<li>Strong communicator and active listener.</li>
<li>Consultative and relationship-focused approach to sales.</li>
<li>Organized, disciplined, and metrics-driven.</li>
<li>Comfortable with high-volume outreach while maintaining personalization.</li>
<li>Resilient, coachable, and motivated by targets.</li>
<li>Able to work independently in a remote environment.</li>
</ul>
<h4>Typical day</h4>
<ul>
<li>Respond to inbound leads and conduct discovery calls.</li>
<li>Build prospect lists and identify decision-makers.</li>
<li>Execute outbound email, phone, and LinkedIn campaigns.</li>
<li>Qualify opportunities and schedule meetings.</li>
<li>Update CRM records and pipeline stages.</li>
<li>Collaborate with Account Executives on active opportunities.</li>
<li>Review outreach metrics and optimize performance.</li>
</ul>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Outreach activity volume (calls, emails, LinkedIn touches)</li>
<li>Discovery calls completed</li>
<li>Qualified opportunities generated</li>
<li>Lead-to-opportunity conversion rates</li>
<li>Pipeline contribution</li>
<li>CRM accuracy and documentation quality</li>
<li>Outbound engagement and response rates</li>
</ul>
<h4>Why join us?</h4>
<ul>
<li>Direct impact on pipeline growth and revenue generation.</li>
<li>Opportunity to work closely with sales leadership and Account Executives.</li>
<li>Exposure to modern outbound sales strategies and tools.</li>
<li>Clear career progression into:
<ul>
<li>Senior BDR</li>
<li>Account Executive</li>
<li>Business Development Manager</li>
<li>Sales Leadership</li>
</ul>
</li>
<li>Fully remote work environment aligned with U.S. business hours.</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (mock discovery call or qualification exercise)</li>
<li>Client interview</li>
<li>Offer and background verification</li>
</ul>
<p>If you enjoy outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Technical support & troubleshooting</strong></p>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<p><strong>Ticket management & escalation</strong></p>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<p><strong>Basic system administration</strong></p>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<p><strong>Knowledge base & documentation</strong></p>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<p><strong>Monitoring & issue detection</strong></p>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<p><strong>Cross-functional collaboration</strong></p>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<p><strong>Technical skills</strong></p>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<p><strong>Communication skills</strong></p>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Technical support & troubleshooting</strong></p>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<p><strong>Ticket management & escalation</strong></p>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<p><strong>Basic system administration</strong></p>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<p><strong>Knowledge base & documentation</strong></p>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<p><strong>Monitoring & issue detection</strong></p>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<p><strong>Cross-functional collaboration</strong></p>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<p><strong>Technical skills</strong></p>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<p><strong>Communication skills</strong></p>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<p><h4>About the role</h4>
<p>We are seeking a highly detail-oriented and proactive admin assistant to support the financial and operational backbone of a creative, service-driven business. This role plays a critical part in maintaining accuracy across bookkeeping, payroll, inventory tracking, and vendor management while ensuring day-to-day operations remain organized, efficient, and reliable.</p>
<p>This is a hands-on, execution-focused role ideal for someone who enjoys working with systems, numbers, documentation, and operational processes. The ideal candidate is highly organized, dependable, and capable of independently managing multiple responsibilities in a remote environment.</p>
<p>You will help create operational clarity by ensuring financial records, inventory systems, vendor relationships, and reporting processes are consistently maintained with precision and professionalism.</p>
<h4>Responsibilities</h4>
<strong>Bookkeeping & financial operations</strong><br>
<li>Manage daily bookkeeping activities and maintain organized, accurate financial records</li>
<li>Process invoices, expenses, reconciliations, and transaction tracking</li>
<li>Support payroll calculations and ensure timely and accurate payment processing</li>
<li>Prepare and organize required financial and tax documentation</li>
<li>Assist in maintaining compliance with financial processes and reporting standards</li>
<li>Support implementation and optimization of accounting systems and workflows</li>
<li>Maintain organized digital records for financial reporting and audit readiness</li>
<strong>Inventory management</strong><br>
<li>Monitor inventory levels, stock movement, and usage trends</li>
<li>Coordinate inventory ordering and restocking processes</li>
<li>Maintain accurate inventory tracking systems and documentation</li>
<li>Identify shortages, overstocking, or inefficiencies and proactively recommend solutions</li>
<li>Generate inventory reports and cost tracking summaries as needed</li>
<strong>Vendor & expense management</strong><br>
<li>Build and maintain professional vendor relationships</li>
<li>Track vendor invoices, contracts, payment schedules, and obligations</li>
<li>Execute expense management and vendor optimization initiatives</li>
<li>Coordinate vendor communications regarding orders, billing, or service issues</li>
<li>Support cost control and operational efficiency efforts</li>
<strong>Administrative & operational support</strong><br>
<li>Maintain organized documentation across bookkeeping, inventory, and vendor systems</li>
<li>Create and update spreadsheets, trackers, and operational reports</li>
<li>Support internal process consistency and administrative workflows</li>
<li>Ensure data accuracy across reports, systems, and operational records</li>
<li>Assist leadership with administrative and operational support tasks as needed</li>
<h4>What makes you a strong fit</h4>
<li>Highly detail-oriented with strong accuracy and organizational discipline</li>
<li>Reliable, proactive, and comfortable working independently in a remote environment</li>
<li>Strong problem-solving mindset with the ability to manage multiple responsibilities calmly</li>
<li>Enjoys creating structure, maintaining systems, and improving operational processes</li>
<li>Communicates professionally and effectively with vendors and internal stakeholders</li>
<li>Process-driven with strong ownership and follow-through</li>
<h4>Required experience & skills</h4>
<li>Proven experience in bookkeeping, accounting support, or financial administration</li>
<li>Hands-on experience with inventory management and vendor coordination</li>
<li>Strong proficiency with QuickBooks, Square, or similar accounting/payment systems</li>
<li>Advanced Microsoft Excel or Google Sheets skills for reporting, analysis, and tracking</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong organizational and time-management abilities</li>
<li>Ability to prioritize tasks and manage workflows independently</li>
<h4>Preferred experience & tools</h4>
<li>Previous experience supporting small businesses, creative agencies, or service-based businesses</li>
<li>Familiarity with U.S. small business tax processes and compliance requirements</li>
<li>Experience with inventory management systems and operational reporting</li>
<li>Exposure to payroll processing and vendor contract management</li>
<li>Experience creating operational SOPs or process documentation</li>
<h4>Education</h4>
<li>Bachelor’s degree in accounting, finance, business administration, or a related field preferred</li>
<li>Relevant certifications or bookkeeping/accounting training are a plus</li>
<h4>What does a typical day look like?</h4>
<p>An admin assistant in this role focuses on maintaining operational accuracy and supporting efficient business workflows. You will:</p>
<li>Manage and reconcile financial transactions and bookkeeping records</li>
<li>Process payroll-related tasks and maintain compliance documentation</li>
<li>Monitor inventory levels and coordinate restocking activities</li>
<li>Communicate with vendors and manage payment tracking</li>
<li>Update spreadsheets, reports, and operational documentation</li>
<li>Support process organization and improve administrative efficiency</li>
<p>In essence: you ensure financial accuracy, operational consistency, and organized systems that help the business run smoothly every day.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Accuracy and timeliness of bookkeeping and payroll processing</li>
<li>Inventory accuracy and stock availability</li>
<li>Vendor performance and expense optimization</li>
<li>Compliance with reporting and documentation requirements</li>
<li>Organization and reliability of operational systems and records</li>
<li>Timely completion of administrative and financial workflows</li>
<h4>Interview process</h4>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical assessment (bookkeeping or inventory management scenario)</li>
<li>Final interview</li>
<li>Offer & background verification</li></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Afterwork Safran Electronics & Defense - 16.07.26 F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Safran Electronics & Defense vous donne rendez-vous le jeudi 16 juillet à 17h00 pour un afterwork sur son site d'Eragny !<br>Nous avons besoin de vous pour continuer à concevoir et à développer nos solutions de haute technologie dans les domaines de l'Aéronautique, de la Défense et du Spatial.<br>Lors de cet évènement, vous pourrez découvrir nos différentes lignes de produits dans les domaines de la Navigation, du Guidage, de l'Optronique et des drones. A cette occasion, vous pourrez échanger avec nos équipes techniques et nos managers autour de plusieurs familles de métiers, notamment :<br>• Architecture et Ingénierie système <br>• Ingénierie IVQ (Intégration, Vérification, Qualification) <br>• Electronique / FPGA <br>Un cocktail convivial vous sera proposé, en présence de nos équipes.</p><br><br><p>Sur notre site d'Éragny, vous bénéficierez d'un cadre de travail particulièrement attractif:<br>• Un site situé aux portes du Vexin, à 30 minutes de Paris, offrant un environnement agréable, des espaces dédiés au travail collaboratif et à la créativité, ainsi que des infrastructures favorisant la pratique d'activités sportives.<br>• Une organisation du travail pensée pour l'équilibre vie professionnelle / vie personnelle : accords de télétravail, politique Qualité de Vie au Travail, accords Groupe sur la parentalité, engagement en faveur du handicap (établissement Handi-Accueillant).<br>• Un package d'avantages complet : dispositifs de participation et d'intéressement, épargne salariale avec abondement et actionnariat salarié, restaurant d'entreprise, CSE, conciergerie, service de santé au travail, couverture santé et prévoyance, CESU, initiatives de mobilité durable et partenariats avec des réseaux de crèches à proximité.<br>• Une accessibilité facilitée : lignes de bus (1208, 1225, 1226, 1228, 1232, 1233), RER (lignes A et C), trains (lignes H, J, L), parking privé avec bornes électriques, parc à vélos et motos, dispositifs de covoiturage.</p><br><br><p>• Vous êtes titulaire d'un Bac+5 (école d'ingénieur ou équivalent universitaire).<br>• Vous justifiez d'au moins 3 ans d'expérience dans l'un des domaines suivants : Architecture et ingénierie système/ ingénierie IVQ / essais système / électronique / FPGA <br>• Vous appréciez le travail en équipe dans un environnement pluridisciplinaire.<br>• Vous faites preuve de rigueur, d'autonomie et d'un bon sens de la communication.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Ingénieur-e système cryogénie F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Intégré-e à l'Unité d'Ingénierie Modules Optroniques, vous participez directement à nos innovations en concevant et en améliorant nos modules de détection infrarouge fonctionnant à basse température. Vous contribuez directement à l'excellence des équipements d'observation de nouvelle génération : jumelle JIM Compact, boule gyrostabilisée Euroflir 410 et bien d'autres… !<br>Vous intervenez sur la conception de modules/sous-ensembles cryogénique depuis la caractérisation des prototypes jusqu'à la mise en production dans nos centres de fabrication. <br>Vos missions au quotidien seront : <br>- Caractérisation, modélisation, conception et validation de systèmes cryogéniques.<br>- Conception en collaboration avec les métiers de la mécanique mais aussi avec les sites industriels.<br>- Vérification des performance et qualification des modules.<br>- Interface technique des interlocuteurs produits optroniques pour Safran Electronics & Defense afin de les accompagner dans l'intégration du module dans leur produit. </p><br><br><p>Soucieux de la flexibilité au travail, Safran Electronics & Defense a signé un accord télétravail vous permettant d'aménager votre organisation professionnelle.<br>Situé aux portes du Vexin, à 30 minutes de Paris, notre établissement d'Eragny bénéficie d'infrastructures contribuant fortement à la qualité de vie sur le site. Rénové en 2016, il permet à nos collaborateurs de concilier activités professionnelles et sportives (vestiaires sur site et infrastructures sportives situés à proximité), de brainstormer en salle créativité, de profiter d'un espace dédié à la convivialité et d'accéder à des services utiles tels que la conciergerie.</p><br><br><p>Diplômé-e d'un BAC+5, idéalement avec une spécialisation en cryogénie, vous possédez des compétences en thermique, mécanique, mécanique des fluides et/ou moteurs à piston. Vous connaissez les outils de simulation tels que Matlab et Simulink. Reconnu-e pour votre bon relationnel, votre capacité de synthèse et votre audace, vous savez faire preuve de réactivité face aux défis techniques. Curieux-se et passionné-e d'innovation, vous appréciez évoluer dans un environnement où la technologie et le challenge sont au rendez-vous au quotidien !</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Inbound Marketer Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours Location: Remote (Middle East) About the Role Pavago is hiring an Inbound Marketer to help build scalable, inbound-driven marketing systems for fast-growing companies.<br> This role goes far beyond traditional SEO.<br> We’re looking for someone who understands how content, search, distribution, conversion, and buyer psychology work together to drive real business growth.<br> You’ll be responsible for creating high-quality inbound content, improving search visibility, building lead magnets, optimizing conversion paths, and distributing content across the right channels to generate awareness, demand, and qualified leads.<br> This is a hands-on execution role for someone who can think strategically while consistently shipping strong inbound assets that produce measurable outcomes — not vanity metrics.<br> The ideal candidate is an excellent writer, understands modern SEO and AI-driven search behavior, and knows how to turn content into pipeline.<br> What You’ll Own Content Creation & SEO Optimization • Create high-quality, value-driven inbound content that educates, informs, and builds authority • Write SEO-optimized blogs, landing pages, website copy, and inbound marketing assets • Develop content aligned with search intent, funnel stage, and conversion goals • Optimize content for both traditional search engines and AI-driven search experiences (LLMs, AI summaries, featured answers) • Continuously improve existing content based on performance and ranking opportunities Inbound Marketing Execution • Execute inbound marketing initiatives across SEO, content marketing, lead magnets, social distribution, and website conversion flows • Support content distribution across LinkedIn, X, newsletters, and other relevant channels • Build inbound systems that connect content → engagement → conversion • Collaborate on website and landing page optimization initiatives Lead Magnets & Conversion Assets • Develop guides, playbooks, checklists, and gated resources designed to capture demand • Write conversion-focused copy for CTAs, landing pages, thank-you pages, and nurture flows • Improve conversion rates through stronger messaging and inbound positioning • Support inbound funnel optimization and lead generation initiatives Research & Content Strategy • Conduct deep research on industries, competitors, buyer pain points, and search opportunities • Identify content gaps and inbound growth opportunities across the funnel • Develop strong content angles and positioning based on market insights • Stay current on SEO, AI-search, inbound marketing, and content distribution trends Analytics & Performance Optimization • Monitor content and inbound performance using GA4, GSC, SEMrush, Ahrefs, and related tools • Analyze engagement, rankings, conversions, and traffic behavior • Optimize campaigns and content based on measurable outcomes and conversion data • Report insights and recommendations to improve inbound performance What Makes You a Great Fit • You understand that inbound marketing is about creating demand — not just publishing content • You can create content that is genuinely valuable, insightful, and conversion-focused • You understand SEO, AI-driven search behavior, and modern inbound funnels • You think strategically while remaining highly execution-oriented • You are analytical, curious, and continuously improving based on data • You are highly organized and comfortable managing multiple content initiatives simultaneously Required Experience & Skills • Proven experience in inbound marketing, content marketing, SEO, or content writing • Strong understanding of SEO, search intent, and inbound funnel strategy • Experience using tools such as Google Search Console, GA4, SEMrush, or Ahrefs • Excellent written English and storytelling ability • Experience creating conversion-focused inbound content • Strong research and analytical skills • Portfolio showcasing inbound or SEO-driven content work Preferred Experience • Agency or B2B marketing experience • Experience building and promoting lead magnets • Familiarity with LinkedIn and social content distribution strategies • Understanding of AI-search optimization and evolving search behavior • Experience improving website conversion rates and inbound lead generation What a Typical Day Looks Like An Inbound Marketer’s day revolves around creating, optimizing, and distributing content that drives inbound demand.<br> You will: • Write and optimize blogs, landing pages, and inbound content assets • Research search opportunities, competitors, and content angles • Build and improve lead magnets and conversion assets • Review SEO and content performance data to improve results • Collaborate with marketing and strategy teams on inbound campaigns • Continuously refine inbound funnels and content distribution strategies In short: you build inbound systems that turn content, search, and distribution into qualified pipeline and measurable business growth.<br> Key Metrics for Success (KPIs) • Growth in organic traffic and qualified inbound leads • Improved keyword rankings and search visibility • Conversion rates on landing pages and lead magnets • Engagement and performance of inbound content assets • Pipeline contribution from inbound channels • Consistent execution of high-quality inbound campaigns Interview Process • Initial Screening Call • Practical Inbound Marketing Assessment • Final Interview • Offer & Onboarding #InboundMarketing #ContentMarketing #SEO #InboundMarketer #B2BMarketing #ContentWriter #LeadGeneration #DemandGeneration #RemoteJobs #GA4 #SEMrush #Ahrefs #ContentStrategy</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Real Estate Operations Coordinator (Property Management, Leasing & Tenant Coordination) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours (flexibility required for leasing cycles, rent collection periods, and maintenance coordination) About the Role At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.<br> This is a high-ownership operational role focused on: Tenant communication Leasing coordination Maintenance management Property system updates Owner reporting and compliance You will act as the operational bridge between: Tenants Vendors Property owners Internal property management teams The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.<br> If you have experience with: Property management systems Leasing workflows Tenant communication Maintenance coordination This role is a strong fit.<br> What You’ll Own Tenant Communication & Support Respond to tenant inquiries related to: Rent payments Lease terms Maintenance requests Property policies Track all communication within: Yardi AppFolio Buildium Similar property management platforms Send reminders for: Rent due dates Lease renewals Compliance notices Leasing & Documentation Draft, review, and process: Lease agreements Lease renewals Tenant onboarding documentation Manage documentation using: DocuSign Dotloop Maintain organized and compliant tenant files including: Applications Identification records Inspection reports Signed agreements Support property marketing across: Zillow Apartments.<br>com MLS listing platforms Property Management Systems Maintain accurate records across property management software Track: Rent collections Delinquencies Occupancy status Late fees Generate and reconcile: Rent rolls Delinquency reports Occupancy trackers Maintenance Coordination Create and assign vendor work orders Track maintenance tickets from start to completion Coordinate with tenants and vendors to ensure timely issue resolution Verify vendor invoices against completed work orders Owner Reporting & Operational Updates Prepare: Owner statements Cash flow summaries Occupancy reports Vacancy updates Provide regular updates regarding: Rent collection status Open maintenance issues Leasing activity Ensure reporting is accurate and delivered on time Compliance & Quality Control Ensure all tenant documentation complies with: Local landlord-tenant regulations Fair Housing requirements Internal compliance standards Maintain organized, audit-ready property documentation What Success Looks Like Tenant issues are resolved quickly and professionally Lease documentation remains accurate and compliant Maintenance requests are handled efficiently Property systems stay updated and organized Owners receive timely and accurate reporting What Makes You a Strong Fit Strong communication skills with tenants, vendors, and property owners Highly organized and comfortable managing multiple workflows simultaneously Detail-oriented with strong operational follow-through Problem-solver who balances tenant experience with operational efficiency Able to work independently in fast-paced environments Requirements (Must-Have) Experience 2+ years of experience in: Property management Leasing coordination Real estate operations Property administration Core Skills Hands-on experience with: Yardi AppFolio Buildium Similar property management systems Strong Microsoft Office and Google Workspace skills Familiarity with: Lease documentation Rent collection workflows Tenant communication processes Strong written and verbal English communication Nice to Have Experience managing portfolios of 100+ units Multi-state property management experience Familiarity with: Security deposits Trust accounting Owner statements Property accounting workflows Experience in: Residential property management Commercial real estate Mixed-use portfolios What a Typical Day Looks Like Respond to tenant inquiries and maintenance requests Process leases, renewals, and tenant documentation Update rent payments and occupancy records in property systems Coordinate vendor work orders and maintenance follow-ups Prepare owner reports and operational summaries Ensure all records remain organized and compliant In short: You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.<br> Key Metrics (KPIs) Rent collection percentage Vacancy fill time Maintenance resolution turnaround time Accuracy of lease and tenant documentation Owner satisfaction with communication and reporting System and operational accuracy Why This Role Stands Out High operational ownership across property workflows Direct impact on tenant experience and portfolio performance Exposure to leasing, maintenance, reporting, and compliance operations Opportunity to grow into: Property Manager Operations Manager Portfolio Coordinator roles Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (lease processing or owner reporting scenario) Client Interview Offer & Background Verification Apply Now If you: Thrive in organized, operations-heavy environments Enjoy coordinating property workflows and tenant communication Can manage multiple moving parts without losing accuracy Want to grow within real estate and property operations This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Outreach Specialist / Outbound Lead Generation Representative Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours Location: Remote (Middle East) About the Role We’re hiring a highly proactive and performance-driven Cold Email Outreach Specialist to generate qualified pipeline through strategic outbound email campaigns.<br> This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification.<br> You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.<br> This is not a passive list-sending role.<br> We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.<br> The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.<br> What You’ll Own Prospect Research & List Building • Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools • Segment prospects by ICP, industry, role, company size, and geography • Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout • Maintain organized prospect databases and outreach tracking systems Cold Email Campaign Execution • Write compelling cold email copy, subject lines, and CTAs tailored to target audiences • Build and launch multi-step outbound campaigns across 4–8 touchpoints • Personalize messaging using prospect, company, and industry insights • Monitor campaigns daily and optimize based on engagement and performance metrics Deliverability & Inbox Health • Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms • Monitor spam scores, bounce rates, sender reputation, and deliverability metrics • Rotate inboxes and sending accounts to maintain campaign performance • Troubleshoot deliverability issues proactively before performance drops Campaign Optimization & Reporting • A/B test subject lines, messaging, CTAs, and send times • Track open rates, positive reply rates, bounce rates, and conversion metrics • Continuously optimize messaging and targeting strategies based on data • Maintain organized reporting dashboards and outreach documentation Lead Qualification & CRM Management • Monitor campaign replies and categorize prospect responses accurately • Identify and route qualified leads to sales teams with proper context and notes • Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems • Ensure all engagement data remains clean and organized Compliance & Best Practices • Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards • Maintain suppression lists and opt-out processes correctly • Follow outbound best practices to protect sender reputation and campaign performance What Makes You a Great Fit • Strong persuasive and concise copywriting skills • Highly analytical and performance-driven mindset • Comfortable working with outbound tools and technical deliverability systems • Organized, proactive, and execution-focused • Strong attention to detail with campaign monitoring and reporting • Comfortable testing, iterating, and optimizing continuously Required Experience & Skills • 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles • Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker • Experience writing outbound email copy and managing campaigns • Strong Excel or Google Sheets skills for prospect and campaign management • Excellent written English communication skills Preferred Experience • Experience managing deliverability and inbox health at scale • Familiarity with DNS setup, SPF, DKIM, and DMARC basics • Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses • Experience working closely with SDR or Account Executive teams • Familiarity with outbound automation and CRM workflows What a Typical Day Looks Like A Cold Email Outreach Specialist’s day revolves around building pipeline through outbound campaigns and performance optimization.<br> You will: • Research and build targeted prospect lists • Launch and monitor cold email sequences • Review deliverability metrics and inbox health • Optimize messaging, targeting, and campaign structure • Manage replies and qualify interested prospects • Update CRM systems and maintain campaign documentation In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.<br> Key Metrics for Success (KPIs) • Open rates consistently meeting or exceeding benchmarks • Positive reply rates and qualified conversations generated • Bounce rates maintained below acceptable thresholds • Consistent outbound campaign execution and optimization • CRM accuracy and lead tracking completeness • Growth in qualified outbound pipeline opportunities Interview Process • Initial Phone Screen • Video Interview with Pavago Recruiter • Practical Assessment (Cold Email Sequence Exercise) • Client Interview • Offer & Background Verification #ColdEmail #OutboundMarketing #LeadGeneration #SDR #B2BMarketing #EmailOutreach #SalesDevelopment #RemoteJobs #Apollo #Instantly #HubSpot #LinkedInSalesNavigator #OutboundSales</span> </div>
<p><h4>International group coordinator</h4>
<p><strong>Format:</strong> Remote + on-site support as needed<br>
<strong>Frequency:</strong> A new group every 3 days</p>
<h4>About the role</h4>
<p>We organise regular tours for brokers to Salala and are looking for a coordinator to fully manage groups of 10–15 people - from pre-trip preparations to sending guests back home. A new group arrives every three days, and your mission is to ensure every guest leaves with a warm, comfortable impression of the trip, while handling all organisational matters swiftly and stress-free for them.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Data management: Collecting and processing guest data (passport details, contacts, special preferences).</li>
<li>Bookings: Managing flight and hotel reservations.</li>
<li>Communication: Managing group chats: welcoming guests, providing schedule updates, and answering questions.</li>
<li>Logistics: Coordinating with drivers and managing daily transfers.</li>
<li>On-site management: Overseeing group meet-ups and departures according to the itinerary.</li>
<li>Crisis management: Handling emergencies and unexpected situations: calling an ambulance, managing flight rescheduling, arranging late hotel check-outs, and resolving other force majeure events.</li>
<li>Atmosphere: Cultivating a friendly, hospitable, and comfortable environment throughout the entire trip.</li>
</ul>
<h4>Work format</h4>
<p>Constant daily presence with the group is not required. Typically, the coordinator meets the group in person on arrival day (for introductions) and on departure day. On intermediate days, you will drop by in the morning to gather the group and send them off for their daily itinerary. However, it is vital to remain constantly available online, respond promptly, and be ready to arrive in person immediately if an urgent need arises.</p>
<h4>Requirements</h4>
<ul>
<li>Personal vehicle and valid driving license.</li>
<li>Fluent English proficiency.</li>
<li>High level of accountability, responsibility, and self-reliance.</li>
<li>Excellent communication skills, friendliness, and an approachable personality.</li>
<li>High stress tolerance and the ability to make quick decisions in unpredictable situations.</li>
<li>Readiness to work a flexible schedule and react quickly to incoming requests.</li>
<li>Advantage: Deep knowledge of the region and an existing network of local contacts (drivers, medical facilities, hotels).</li>
<li>Advantage: Prior experience in tourism, hospitality, or group coordination.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Consistent workload.</li>
<li>Flexible format: Primary operations are handled online, with on-site visits scheduled around arrivals, departures, and emergencies.</li>
<li>Competitive salary.</li>
<li>Well-known company across the region.</li>
</ul></p><p></p>
<p><h4>International group coordinator</h4>
<p><strong>Format:</strong> Remote + on-site support as needed<br>
<strong>Frequency:</strong> A new group every 3 days</p>
<h4>About the role</h4>
<p>We organise regular tours for brokers to Salala and are looking for a coordinator to fully manage groups of 10–15 people - from pre-trip preparations to sending guests back home. A new group arrives every three days, and your mission is to ensure every guest leaves with a warm, comfortable impression of the trip, while handling all organisational matters swiftly and stress-free for them.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Data management: Collecting and processing guest data (passport details, contacts, special preferences).</li>
<li>Bookings: Managing flight and hotel reservations.</li>
<li>Communication: Managing group chats: welcoming guests, providing schedule updates, and answering questions.</li>
<li>Logistics: Coordinating with drivers and managing daily transfers.</li>
<li>On-site management: Overseeing group meet-ups and departures according to the itinerary.</li>
<li>Crisis management: Handling emergencies and unexpected situations: calling an ambulance, managing flight rescheduling, arranging late hotel check-outs, and resolving other force majeure events.</li>
<li>Atmosphere: Cultivating a friendly, hospitable, and comfortable environment throughout the entire trip.</li>
</ul>
<h4>Work format</h4>
<p>Constant daily presence with the group is not required. Typically, the coordinator meets the group in person on arrival day (for introductions) and on departure day. On intermediate days, you will drop by in the morning to gather the group and send them off for their daily itinerary. However, it is vital to remain constantly available online, respond promptly, and be ready to arrive in person immediately if an urgent need arises.</p>
<h4>Requirements</h4>
<ul>
<li>Personal vehicle and valid driving license.</li>
<li>Fluent English proficiency.</li>
<li>High level of accountability, responsibility, and self-reliance.</li>
<li>Excellent communication skills, friendliness, and an approachable personality.</li>
<li>High stress tolerance and the ability to make quick decisions in unpredictable situations.</li>
<li>Readiness to work a flexible schedule and react quickly to incoming requests.</li>
<li>Advantage: Deep knowledge of the region and an existing network of local contacts (drivers, medical facilities, hotels).</li>
<li>Advantage: Prior experience in tourism, hospitality, or group coordination.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Consistent workload.</li>
<li>Flexible format: Primary operations are handled online, with on-site visits scheduled around arrivals, departures, and emergencies.</li>
<li>Competitive salary.</li>
<li>Well-known company across the region.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Gestionnaire de facturation des contrats à l'heure de vol F/H</p><br><br><p>CDI</p><br><br><p>Technicien</p><br><br><p>Temps complet</p><br><br><p>MISSIONS<br> - Réaliser les calculs de facturation POPULAR et RESTORED dans l'outil FLINT (FLight INvoicing Tool)<br> - Assurer la validation des calculs avec GE<br> - Assurer la récupération des données clients <br> - Mettre en place des outils de mise à disposition et d'analyse des données calculées<br> - Maitriser les spécificités des contrats RPFH, RPFC, MCR et maitriser les algorithmes de calcul présents dans les contrats <br> - Contribuer aux actions de progrès et aux projets du Pole Méthode & Support ADV<br>ECOSYSTEME<br> - Etroite collaboration avec les Contracts Managers pour un suivi des facturations RPFH et calcul d'escalations<br> - Etroite collaboration avec l'équipe Calcul General Electric pour valider les calculs <br> - S'appuyer sur le Product Owner FLINT pour le support et les évolutions de l'outil<br> - Echanger avec le pôle contrat pour la mise à jour et la fiabilisation des données contrat relatives aux calculs + transmission des calculs escalation annuels<br> - S'assurer de la bonne prise en compte des calculs avec l'équipe des gestionnaires de facture pour assurer un bon TAT(Turn Around Time) facturation + une bonne qualité (FTR : First Time Right)</p><br><br><p> - Un équilibre vie pro/vie perso : Accord télétravail, dispositif d'Action Logement, RTT, congés conventionnels (ancienneté médailles, enfants malades), guide parentalité, dispositif pour les proches aidants et initiatives bien-être.<br> - Une rémunération attractive : 13ᵉ mois, épargne salariale, compte épargne temps, intéressement et participation avec abondement.<br> - Sécurité et santé : mutuelle et prévoyance familiale, programme renforcé sur la prévention pour assurer la sécurité de tous, service médical sur place.<br> - Mobilité douce : facilité de transport : navettes Safran, participation partielle des abonnements de transport, dispositif de covoiturage.<br> - Un cadre de travail pensé pour vous et vigilant de notre environnement : œuvres sociales aves les comités sociaux économique, espaces de travail agréables et adaptables ergonomiquement, restaurants d'entreprise à prix réduit, bornes électriques, salle de sport sur place, conciergerie, billetterie, voyages à prix compétitif…</p><br><br><p>Gestionnaire ADV, Analyste contrat ou Contrôle de gestion avec 3 ans d'expérience<br>De formation Bac + 2-3 avec idéalement une expérience sur de l'administration et/ou l'analyse de données d'outils digitaux<br>Autonomie, Rigueur, efficacité, aisance avec les mathématiques, sens du service<br>Bonne maitrise de l'anglais<br>Connaissance des contrats de services est un +<br>Excel avancé, (Power BI est un +)</p><br><br><br> </div>