Jobs in Tourism Sector in Oman

<p><h4>International group coordinator</h4> <p><strong>Format:</strong> Remote + on-site support as needed<br> <strong>Frequency:</strong> A new group every 3 days</p> <h4>About the role</h4> <p>We organise regular tours for brokers to Salala and are looking for a coordinator to fully manage groups of 10–15 people - from pre-trip preparations to sending guests back home. A new group arrives every three days, and your mission is to ensure every guest leaves with a warm, comfortable impression of the trip, while handling all organisational matters swiftly and stress-free for them.</p> <h4>Key responsibilities</h4> <ul> <li>Data management: Collecting and processing guest data (passport details, contacts, special preferences).</li> <li>Bookings: Managing flight and hotel reservations.</li> <li>Communication: Managing group chats: welcoming guests, providing schedule updates, and answering questions.</li> <li>Logistics: Coordinating with drivers and managing daily transfers.</li> <li>On-site management: Overseeing group meet-ups and departures according to the itinerary.</li> <li>Crisis management: Handling emergencies and unexpected situations: calling an ambulance, managing flight rescheduling, arranging late hotel check-outs, and resolving other force majeure events.</li> <li>Atmosphere: Cultivating a friendly, hospitable, and comfortable environment throughout the entire trip.</li> </ul> <h4>Work format</h4> <p>Constant daily presence with the group is not required. Typically, the coordinator meets the group in person on arrival day (for introductions) and on departure day. On intermediate days, you will drop by in the morning to gather the group and send them off for their daily itinerary. However, it is vital to remain constantly available online, respond promptly, and be ready to arrive in person immediately if an urgent need arises.</p> <h4>Requirements</h4> <ul> <li>Personal vehicle and valid driving license.</li> <li>Fluent English proficiency.</li> <li>High level of accountability, responsibility, and self-reliance.</li> <li>Excellent communication skills, friendliness, and an approachable personality.</li> <li>High stress tolerance and the ability to make quick decisions in unpredictable situations.</li> <li>Readiness to work a flexible schedule and react quickly to incoming requests.</li> <li>Advantage: Deep knowledge of the region and an existing network of local contacts (drivers, medical facilities, hotels).</li> <li>Advantage: Prior experience in tourism, hospitality, or group coordination.</li> </ul> <h4>Benefits</h4> <ul> <li>Consistent workload.</li> <li>Flexible format: Primary operations are handled online, with on-site visits scheduled around arrivals, departures, and emergencies.</li> <li>Competitive salary.</li> <li>Well-known company across the region.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>&nbsp;Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Muscat Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Senior School qualification or equivalent</li><li>Degree or Diploma in Finance</li><li>Minimum of 1-2 years experience in accounting with at least 1 year in a similar capacity</li><li>Experienced in POS and PMS Systems (Opera / PSMS / Info Genesis / Micros)</li><li>Experienced in Accounting System (SUN System)</li><li>Excellent MS Office skills (Excel, word)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>Acquire, develop, and manage leisure accounts across Europe, including tour operators, wholesalers, consortia, luxury travel agencies, and key leisure partners, in line with the hotel's business mix strategy. Identify new business opportunities and strengthen existing relationships to maximize revenue from European source markets. Ensure maximum acceptance and conversion of RFP opportunities. Monitor market trends, competitor activities, economic conditions, and customer demand within Europe, identifying opportunities and potential risks. Provide accurate and timely reporting on account and segment performance, recommending strategies to maximize revenue and address shortfalls. Implement sales action plans and initiatives to achieve and exceed revenue targets. Quote and negotiate rates for transient, long-stay, and group business within established commercial guidelines. Maintain accurate account records, production data, and customer profiles within the sales management system. Develop a strong understanding of the property's target markets, customer needs, and competitive positioning to drive business growth. Adhere to established sales strategies during negotiations and maximize upselling and cross-selling opportunities, including promotion of the MOHG portfolio through the MObilise programme. Ensure all customer inquiries and requests are handled in accordance with company response standards. Prepare account performance updates, market intelligence, and customer feedback for weekly and monthly sales meetings. Conduct sales calls, client presentations, site inspections, client entertainment activities, and familiarization trips as required. Represent the hotel at trade shows, roadshows, sales missions, and industry events across Europe. Build and maintain strong relationships with customers, guests, and internal stakeholders to drive account retention and growth. Handle customer concerns and resolve issues professionally and effectively. Foster strong working relationships across all hotel departments to ensure seamless service delivery. Provide account coverage and support as required by the Department Head.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assist the Director of Sales in the Management of the Sales Team especially in the absence of the Director of Sales and occasionally the Director of Sales &amp; Marketing Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence primarily of the Director of Sales but also the Director of Sales &amp; Marketing. Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales &amp; Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales &amp; Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Cross Sell other Kempinski Hotels. Aim to achieve the Company Sales Vision. Document all sales actions in SFA (S&amp;C). Update OPERA contact database at all times. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel s policy on Fire, Hygiene, Health &amp; Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least 2 years of relevant experience in a similar role within a high-end luxury resort or hotel. - 2-3 years of experience working with tour operators in the European market. - Proficiency in German is a plus.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Mandarin Oriental Muscat is looking for an Executive Chef to join our culinary team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Muscat Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p><p>Job Scope Oversee all operational and administrative aspects of the culinary division as appropriate and be able to prioritise the required level of engagement in all areas depending on business volumes and other related parameters. Monitor industry trends and collaborate with internal and external partners in culinary research and development efforts. Formulate and implement procedural guidelines, policies and standards pertaining to the overall food and beverage operations. Included in this are menu design, product specifications, cleanliness and sanitation, and food, labour and operating expenses cost control. Guide and support the culinary team in the implementation and adherence of company standards, processes &amp; systems. Develops standards, processes, and tools to assist in delivering consistent culinary products. Provide visionary leadership and management from development process, product creation through implementation. Encourage proactive, efficient, and effective inter-departmental communication within and beyond the F&amp;B division in order to promote a climate of teamwork and enthusiasm. Train, evaluate and schedule all culinary colleagues in accordance with the applicable standards, policies and as per the overall business requirements. To support the Chief Steward in creating and maintain the cleaning and side duty schedules for all positions and ensure compliance and follow through. Support the Chief Steward in overseeing the outside cleaning contractor. Monitor the Catering Company in charge of the staff canteen with regard to food safety and quality and provide feedback and guidance if required. Always supervise the maintenance and cleanliness of the kitchens and stewarding area and carry out daily monthly walk-throughs with the respective stewarding and engineering colleagues. Follow up accordingly on the produced reports to achieve an immaculate environment. To oversee and follow through the food safety standards set by Mandarin Oriental Muscat, Safe &amp; Sound and through the local Muscat Municipality rules and regulation. Work closely with all outlet managers and all Chef de Cuisines to plan menus, prices and promotional events in order to maximize revenue generating opportunities in line with market demands. Constantly identify areas for improvement in food and beverage quality by reviewing various quality audit reports, guest comment cards and guest incident reports, and formulate action plans accordingly, also in cooperation with the respective Manager. Collaborate with Materials Management in identifying and sourcing required products. Ensure that Mandarin Oriental, Muscat grooming and appearance standards are implemented and always maintained to reflect an image of professionalism and care. Ensure proper care, security and maintenance of all hotel equipment through attentive supervision. Observe all aspects of the business forecasts and plan effectively to make most efficient arrangements for manpower, equipment and supplies accordingly. To ensure that all plating guides are followed according to set dish description, cooking method and presentation image. Ensure plating guides are up to date and distributed appropriately.</p><p>Customer Focus: Ensure customer satisfaction in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Personally meet potential event guests for menu planning and discussions. Personally monitor and follow through on any requirements of VIP guests and special dietary requirements. Drive and motivate the team to create specific WOW moments to surprise and delight guests throughout the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Are you a master of craft?</li><li>Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly?</li><li>Do you embrace a growth mindset?</li></ul><p></p></section>

<p>Responsible for the development of the Spa, fitness and Kids Club yearly budget. Responsible for re-forecasting of the budget as and when is necessary. Responsible for the financial performance of the spa and related departments. Responsible for the compilation of the Spa monthly profit and loss account and statistics. Review daily revenue updates on Spa revenue produced by Datavision daily and discuss with Hotel Manager during the weekly meetings. Establish strategies for achieving the targets. Regular review of therapist schedules, therapists and treatment room utilization in order to maximize yield potential of the Spa. Setting achievable goals for spa colleagues, to include both treatment and retail goals. Plan yearly Capex necessarily. Working closely with Director of Finance at all times. Support the Director of Finance in the hotel s overall financial performance. Control aspect of operational supplies and labor in the Spa &amp; Wellness.</p><p>Develop Spa marketing plan and its activities together with the Director of Marketing Communications and be responsible for the execution of the plan. Responsible for the development of marketing strategies for the Spa &amp; Wellness department. Develop the yearly event calendar with the Director of Marketing Communications. Working closely with the Director of Marketing Communications and the Public Relations Manager. Ensure regular market research/studies are being conducted to understand the market trends within Qatar and internationally. Liaison with other Spa Directors in the group to develop attractive group promotions. Attend sales calls as and when is necessary. Development of marketing strategies for the female and male hair and beauty salons, and Spa and Fitness.</p><p>Perform annual performance reviews, encouraging and coaching the development of all the colleagues in the Spa &amp; Wellness division. Oversee the recruitment, induction, training development, appraisal and discipline of all spa &amp; wellness colleagues. Enforce a clear understanding of colleagues rules is in accordance with the MOHG Human Resources Policies. Will be responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in the Human Resources policy &amp; procedure guide. Interview prospective candidates for various positions in the Spa &amp; Wellness by following strict guidelines and criteria set up by Human Resource. Development of Human Resource strategy for recruitment and selection of colleagues. Career development programs for colleagues. Appropriate compensation and benefit packages for colleagues. Labor cost management. Community and sustainable programs.</p><p>Signoff on all Departmental Learning Checklists completed by Departmental Trainers to ensure that standards and procedures have been understood. Pass on any learned knowledge from shows or training, thereby being an avenue for industry information. Ensure that SOP s are continuously updated for all spa &amp; wellness colleagues. Regular review of treatments and SOPs. Responsible for maintaining the high standard of treatment, service and attention to detail within the spa &amp; wellness. Meet with all new heads of departments by providing a tour of the spa and explain the philosophy and culture of the Spa.</p><p>Responsible for the enforcement of all policies and objectives within the spa. Director of Spa &amp; Wellness to take reservations as and when is necessary. Dealing with dissatisfied or disgruntled guests. Responsible for motivating retail sales. Assuring that mistakes mentioned are corrected and discuss procedures that were performed correctly. Regular daily walkthroughs of the Spa and Wellness areas to review all Standards and Procedures and operational status of the Spa &amp; Wellness, including female and male salons. Reading through the many essentials e-mails that deal regarding spa, meetings, groups, and VIP s. Also, replying to guest, vendor, sales and colleague e-mails.</p><p>Ensure all the Occupational Health and Safety Policies and Procedures are in compliance with the Safe, Sound &amp; Sustainable guidelines. Frequent checks of equipment and facilities to prevent loss of equipment due to negligence or wear and tear.</p><p>Prepare and present bi-monthly meeting for all Spa &amp; Wellness colleagues. Minutes need to be provided to Human Resources and printed out to be available in the Spa office. Ensure that any colleagues, who were excused from the meeting, read the minutes. The following categories should also be discussed during this meeting: marketing, promotions, colleagues development, operations and finance. During briefings, ensure any issues are discussed and provide information of special attention guest and groups that may be in house. Review log of training completed by Departmental Trainers. Review monthly training schedules for all spa &amp; wellness colleagues. Attending relevant meetings organized by other Department Heads. Conduct weekly meeting with Spa Treatment Manager and Spa Operations Manager Conduct weekly MOD meeting to discuss any operational issues</p><p>To deal with any problems, enquiries and complaints from spa &amp; wellness guests and potential guests.</p><p>Review stock checks at the end of month for financial reports. Ensure that purchasing is aligned with budget. Product line selection with Spa Treatments Manager and Spa Operations Manager. Replacement of items due to wear and tear.</p><p>Special guests and VIP s with special needs. It is essential to keep abreast of any developments in the spa &amp; wellness industry. Frequent competitor analysis is necessary. Strategic planning for assigned projects by organizing committees and following up with goals established on set time lines. Responsible for setting Spa s annual goals by January each year. Responsible for communicating this plan with Spa &amp; Wellness colleagues. On occasion, it is necessary to determine contingency plans when business is exposed to unusual factors such as war, poor economy or natural disasters. To prepare reports for the Hotel Manager for the need for new developments or changes to existing policies or objectives to keep abreast of market developments and new projects/services available. Work with budget goals and spreadsheets by understanding desired service/retail percentages and overall cost management.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</p><p><strong>Responsibilities</strong></p><p><strong>General:</strong></p><ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li><strong>Departmental:</strong></li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up.</li><li>The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</li><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are supporting a hospitality investment and asset management group in Oman with the appointment of a Hotel Operations Manager Asset Management . This is an owner-side hotel portfolio role , not a property-level hotel operations role. The position sits within the Asset Management department and focuses on hotel performance, operator oversight, financial review, operational improvement, and asset value enhancement. Key Responsibilities Oversee hotel portfolio performance from an ownership and asset management perspective. Review hotel operating performance, budgets, forecasts, business plans, cash flow, and capex requirements. Challenge and support hotel operators to ensure alignment with ownership objectives. Conduct asset reviews, property inspections, and operational audits. Review service standards, maintenance standards, brand compliance, and operator performance. Analyse market trends, competitive positioning, demand drivers, and revenue opportunities. Support owner-operator meetings, performance reviews, and improvement plans. Prepare asset management reports, dashboards, benchmarking analysis, and performance updates. Support portfolio strategy, asset repositioning, due diligence, operator transitions, and investment decisions where required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The ideal candidate will have strong experience in hospitality operations, hotel asset management, owner representation, hospitality advisory, or corporate hotel performance management. You should be commercially strong, analytical, and confident reviewing hotel financial and operational performance. You should also be comfortable engaging with hotel operators, brand representatives, senior leadership, and internal stakeholders.</p> <p>Minimum 10 years of progressive hospitality experience. Experience in hotel operations, asset management, revenue management, owner representation, or hospitality advisory. Strong understanding of hotel operating statements, budgets, forecasts, capex, cash flow, and performance reporting. Experience with luxury or upscale hotel brands. Strong Excel, reporting, presentation, and stakeholder management skills. Exposure to STR, HotStats, Opera, IDS, EzRMS, MARSHA, SkyRes, or similar systems would be an advantage.</p> <p>Important Clarification The official title is Hotel Operations Manager . However, this role sits within the Asset Management department and focuses on owner-side hotel portfolio oversight , not daily hotel property operations.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Mandarin Oriental Muscat is looking for a <strong>Financial &amp; Cost Accountant</strong> to join our <strong>Finance</strong> team.<p></p> <p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. </p> <p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p> <p> <strong>Mandarin Oriental Muscat</strong> </p> <p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.</p> <p>For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p> <p> <strong>Key Responsibilities</strong> </p> <p>Assist the Assistant Director of Finance and Director of Finance in ensuring all Accounting colleagues understand and follow the company s accounting policies, procedures, and internal control standards.</p> <ul> <li>Supervise and monitor the daily operations of the Accounting Department to ensure smooth, efficient, and accurate workflow.</li> <li>Oversee month-end closing activities, including account reconciliations, account analysis, accruals, journal entries, and preparation of financial statements in accordance with corporate standards and generally accepted accounting principles.</li> <li>Review and verify journals, journal vouchers, general ledger (GL), and sub-ledger (SL) postings, ensuring balances are accurate and all contra/clearance accounts are cleared at month-end.</li> <li>Verify daily bank balances, prepare bank reconciliations for approval, and ensure revenue receipts are deposited accurately and on time.</li> <li>Review the accuracy of General Cashier reports, night audit reports, and hotel revenue transactions, ensuring compliance with established procedures.</li> <li>Ensure the timely and accurate submission of financial, tax, municipality fee, and license reports, maintaining full compliance with local legislation and company policies.</li> <li>Maintain an updated and accurate Chart of Accounts within the accounting system.</li> <li>Supervise the filing, retention, and maintenance of all accounting records and related documentation in accordance with company policy.</li> <li>Coordinate with internal and external auditors, preparing all necessary documents, reports, and reconciliations for audits.</li> <li>Ensure compliance with internal control frameworks, including the Control Self-Assessment Questionnaires (CSAQ).</li> <li>Conduct month-end inventories for all stores (F&amp;B and non-F&amp;B), including regular spot checks for outlets, Spa, and Boutique as per company policy.</li> <li>Ensure proper stock security, storage conditions, organization, issuance procedures, and stock rotation to maintain operational efficiency and reduce spoilage.</li> <li>Maintain par stock levels for all inventoried items while minimizing stockholding without compromising hotel operations.</li> <li>Perform three-way matching of invoices against receiving reports and purchase orders, verify quoted prices against invoice prices, and support Accounts Payable in resolving discrepancies.</li> <li>Prepare weekly F&amp;B flash reports, month-end cost reconciliations, and assigned balance sheet reconciliations.</li> <li>Develop, update, and maintain recipe costing for food, beverage, and special menus, ensuring POS and Purchasing systems are aligned for accurate cost reporting.</li> <li>Review menu costing and support menu engineering initiatives to improve profitability.</li> <li>Conduct regular spot checks on purchasing, receiving, storing, and issuing procedures to strengthen controls and improve efficiency.</li> <li>Attend banquet functions and operational activities when necessary to maintain stock control and accuracy.</li> <li>Maintain close working relationships with the Director of F&amp;B, Executive Chef, and all operational departments to improve cost control, menu pricing, and profitability.</li> <li>Work closely with the Executive Chef to monitor high-cost food items and support the Food &amp; Beverage team in menu pricing and cost optimization.</li> <li>Support the planning, recruitment, onboarding, training, development, and performance management of Accounting colleagues.</li> <li>Supervise, coach, and evaluate Accounting team members, taking appropriate personnel action where required.</li> <li>Conduct monthly departmental meetings to communicate financial, operational, and company updates.</li> <li>Assist with forecasting, budgeting, financial planning, and analysis as required.</li> <li>Identify financial risks, control weaknesses, and profitability improvement opportunities, and escalate them to management.</li> <li>Maintain thorough knowledge of hotel policies, accounting regulations, and regional compliance requirements.</li> <li>Demonstrate high professional integrity, confidentiality, and ethical standards, and perform any other duties assigned by the Assistant Director of Finance and/or Director of Finance.</li> </ul> <p> <strong>Our commitment to you</strong> </p> <ul> <li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li> <li>MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li> <li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As Guest Relations Officer, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.</p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong>Duties and Responsibilities&nbsp;</strong><br>As Guest Relations Officer, I will assume full responsibility for the efficient operation in the following:&nbsp;<br>• Responsible for the daily operation of the telephone operators during the shift and administrative work.&nbsp;<br>• Answer all inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions.&nbsp;<br>• Handle all long distance and local calls and relay message if required.&nbsp;<br>• Accept and deliver wake-up calls, messages and facsimiles in a timely manner.&nbsp;<br>• Assist in booking and taking requests for reservations for Restaurant, Spa and Kids’ Club.&nbsp;<br>• Ensure proper handover of all outstanding matters for follow-up at the end of the shift.&nbsp;<br>• Utilize and ensure proper working condition of the telephone switchboard, guest room telephones and facsimile machines.&nbsp;<br>• Ensure all equipment of the department is kept clean and in good working condition.&nbsp;<br>• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.&nbsp;<br>• Strictly adhere to LQA standards and guest comments.</p><br><p><strong>Qualifications</strong><br>To execute the position of Guest Relations Officer, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><p>• High school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.<br>• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.<br>• I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</p><br><p><i>The above is intended to provide an overview of the role and responsibilities for a Guest Relations Officer at Six Senses Zighy Bay It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i><br>&nbsp;</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>About Us</strong></span></span></p><br><p><span><span>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.&nbsp;</span></span></p><br><p><span><span><strong>Your Day to Day</strong></span></span></p><br><p><span><span>At&nbsp;InterContinental Muscat, the Tomato Restaurant offers a sophisticated and inviting space where guests can relax, connect, and refined all-day dining. We’re now seeking a passionate and experienced&nbsp;Restaurant Supervisor&nbsp;to support or Tomato restaurant team in delivering warm, seamless, and elevated service within this elegant social hub.&nbsp;</span></span></p><br><p><span><span><strong>What we need from you</strong></span></span></p><br><ul><li><span><span>Supervise the restaurant during service, ensuring a premium guest experience aligned with InterContinental’s luxury standards.</span></span></li><li><span><span>Support and guide team members during shifts, making sure they follow service and grooming standards.</span></span></li><li><span><span>Coordinate daily operational tasks, including set-up &amp; pack down, ensure seamless service to a 5-star standard, timely table turn around, and staff delegation.</span></span></li><li><span><span>Manage roster adjustments and shift coverage in real-time to support efficient service delivery.</span></span></li><li><span><span>Look after stock and supplies – place orders, help with stock counts, and fix any stock issues.</span></span></li><li><span><span>Interact professionally with guests, offering warm, attentive service and resolving issues in a timely manner.</span></span></li><li><span><span>Deliver training and mentorship to new and current team members, focusing on refined service techniques and product knowledge.</span></span></li><li><span><span>Follow all safety and health rules, and make sure the team works safely too.</span></span></li><li><span><span>Collaborate effectively with the kitchen team and other departments to support seamless operations and guest satisfaction.</span></span></li></ul><p><span><span><strong>What We Need from You</strong></span></span></p><br><ul><li><span><span>Minimum 2 years’ experience in a senior Food &amp; Beverage or supervisory role, ideally within a premium dining environment.</span></span></li><li><span><span>A confident leader with a hands-on approach and a strong sense of responsibility.</span></span></li><li><span><span>Ability to maintain high service standards in a dynamic, guest-facing environment.</span></span></li><li><span><span>Excellent communication and interpersonal skills, with a strong guest-first mindset.</span></span></li><li><span><span>Knowledge of stock and inventory control systems is beneficial.</span></span></li><li><span><span>Sound understanding of health &amp; safety compliance.</span></span></li><li><span><span>Impeccable personal presentation and a commitment to reliability.</span></span></li></ul><p><span><span><strong>What you can expect from us:&nbsp;</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.&nbsp;</span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</span></span></p><br><p><span><span>IHG gives every member of the team&nbsp;the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing&nbsp;framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><p><span><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</span></span></p><br><br> </div>

<p><h4>Job summary</h4> <p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li> <li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing quality assurance goals</strong></p> <ul> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Conducts monthly audit to ensure compliance with company and brand standards.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Directs property quality efforts to address critical customer requirements.</li> <li>Assists with regional and/or company-wide implementation of company best practices.</li> <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li> </ul> <p><strong>Managing quality tools</strong></p> <ul> <li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li> <li>Uses data collection methods to compile, display, track, and analyze defect trends.</li> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes issues and identifies trends.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Models service behaviors that meet or exceed guest expectations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li> <li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing quality assurance goals</strong></p> <ul> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Conducts monthly audit to ensure compliance with company and brand standards.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Directs property quality efforts to address critical customer requirements.</li> <li>Assists with regional and/or company-wide implementation of company best practices.</li> <li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li> </ul> <p><strong>Managing quality tools</strong></p> <ul> <li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li> <li>Uses data collection methods to compile, display, track, and analyze defect trends.</li> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes issues and identifies trends.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Models service behaviors that meet or exceed guest expectations.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Do you see yourself as a Chef De Partie for InterContinental Muscat? </span></span></p><br><p><span><span>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.</span></span></p><br><p><span><span>We’re looking for a Chef de Partie with a passion for presentation, dedication to flavour and commitment to setting high standards from workspace to table and beyond. As Chef De Partie, you’ll work closely with the Head Chef to support and guide daily kitchen operations while preparing exceptional dishes. You’ll play a key part in ensuring food quality, maintaining kitchen organisation, and managing inventory, all while upholding our high standards to keep the kitchen running seamlessly every day.</span></span></p><br><p><span><span><strong>A little taste of your day-to-day:</strong></span></span><br><span><span>Every day is different, but you’ll mostly be:</span></span></p><br><ul><li><span><span>Managing and running an assigned kitchen section efficiently during service.</span></span></li><li><span><span>Preparing, cooking, and presenting dishes according to recipes and brand standards.</span></span></li><li><span><span>Supporting the Sous Chef and Executive Chef in daily kitchen operations.</span></span></li><li><span><span>Supervising and guiding Commis Chefs to ensure quality, discipline, and teamwork.</span></span></li><li><span><span>Ensuring proper food preparation, portion control, and minimal wastage.</span></span></li><li><span><span>Maintaining high standards of hygiene, cleanliness, and&nbsp;HACCP compliance.</span></span></li><li><span><span>Monitoring stock levels and assisting with requisitions and inventory control.</span></span></li><li><span><span>Contributing ideas for menu development and daily specials.</span></span></li><li><span><span>Ensuring smooth coordination with other kitchen sections during service.</span></span></li></ul><p><span><span><strong>What we need from you:</strong></span></span></p><br><ul><li><span><span>Proven experience as a&nbsp;Chef de Partie, preferably in a 4- or 5-star hotel or high-volume restaurant.</span></span></li><li><span><span>Strong technical knowledge in your assigned section (hot kitchen, cold kitchen, pastry, bakery, or specialty cuisine).</span></span></li><li><span><span>Ability to work in a fast-paced, high-pressure kitchen environment.</span></span></li><li><span><span>Good understanding of food safety, hygiene, and HACCP standards.</span></span></li><li><span><span>Strong teamwork and communication skills.</span></span></li><li><span><span>Flexibility to work shifts, weekends, and public holidays.</span></span></li><li><span><span>Culinary qualifications or professional training will be an advantage.</span></span></li></ul><p><span><span>At IHG®, we believe our people are the heart of our kitchens. Join our Culinary team and grow your career in an environment where passion, precision, and&nbsp;True Hospitality&nbsp;come together.</span></span></p><br><p><span><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today</span></span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Technical Asset Manager <p>We are supporting a hospitality investment and asset management group in Oman with the appointment of a <strong>Technical Asset Manager</strong>.</p><br> <p>This is an excellent opportunity for a technical hospitality professional to join an owner-side asset management function and support the maintenance, condition, technical performance, and long-term value of a hotel portfolio.</p><br> <p><strong>Role Overview</strong></p><br> <p>The Technical Asset Manager will be responsible for planning, monitoring, and controlling maintenance, facilities operations, and technical asset management activities across operating hotel assets and shareholder properties.</p><br> <p>The role will work closely with hotel operators, General Managers, engineering teams, consultants, contractors, service providers, specialist vendors, and internal stakeholders to ensure that hotel assets are well maintained, compliant, cost-controlled, and aligned with ownership objectives.</p><br> <p>This is a portfolio-level technical asset management role. The successful candidate will support CAPEX planning, Property Improvement Plans, asset condition reviews, lifecycle maintenance planning, contractor performance, technical reporting, and operational readiness across existing assets, renovations, handovers, and hotel pre-opening or transition phases.</p><br> <p><strong>Key Responsibilities</strong></p><br> <ul> <li>Support the preparation of hotel CAPEX plans, Property Improvement Plans, and technical improvement priorities in coordination with operators, General Managers, engineering teams, consultants, and internal stakeholders.</li> <li>Conduct regular site visits and asset condition reviews to identify maintenance risks, asset deterioration, compliance gaps, and improvement requirements.</li> <li>Develop and monitor lifecycle maintenance plans to reduce reactive maintenance, extend asset life, and support long-term technical and capital planning.</li> <li>Review maintenance OPEX, CAPEX, renovation, and improvement budgets to ensure costs are realistic, controlled, and aligned with asset requirements.</li> <li>Track CAPEX, renovation, upgrade, and improvement works against approved budgets, timelines, scope, and quality standards.</li> <li>Work with hotel General Managers, operators, engineering teams, consultants, and contractors on maintenance projects, corrective works, renovations, and asset improvements.</li> <li>Ensure technical, safety, brand, operator, and asset condition standards are maintained during hotel operations, renovations, handovers, and pre-opening phases.</li> <li>Monitor contractor, consultant, vendor, and service provider performance against agreed scope, SLAs, safety requirements, quality standards, timelines, and cost controls.</li> <li>Monitor maintenance costs and technical performance to identify cost drivers, efficiency opportunities, service gaps, and required corrective actions.</li> <li>Ensure compliance with local regulations, HSE standards, statutory requirements, and internal policies across maintenance, technical, project, and facilities-related activities.</li> <li>Prepare regular technical asset reports covering property condition, maintenance risks, CAPEX progress, contractor performance, compliance matters, and recommended action plans.</li> <li>Support hotel pre-opening, handover, and transition activities by coordinating with development teams, operators, consultants, contractors, and internal stakeholders to ensure technical readiness and smooth transition into operations.</li> </ul> <p><strong>Required Experience</strong></p><br> <ul> <li>Bachelor's degree in Engineering, preferably Mechanical, Electrical, Civil, Facilities Management, or another relevant technical discipline.</li> <li>6–10 years of relevant experience in hotel engineering, technical asset management, facilities management, maintenance planning, project coordination, or owner-side asset operations.</li> <li>Proven exposure to hotel operations, multi-asset portfolios, CAPEX planning, Property Improvement Plans, contractor management, and asset condition reviews.</li> <li>Strong technical understanding of hotel engineering, building systems, maintenance standards, asset condition assessment, and lifecycle planning.</li> <li>Experience reviewing and monitoring OPEX, CAPEX, renovation, upgrade, and property improvement works.</li> <li>Strong understanding of HSE standards, statutory compliance, technical standards, and contractor management requirements.</li> <li>Strong project and stakeholder management skills, with the ability to work effectively with hotel operators, General Managers, engineering teams, consultants, contractors, vendors, and internal teams.</li> <li>Hands-on and execution-oriented approach, with strong cost awareness, attention to detail, and the ability to manage multiple hotel assets, urgent maintenance matters, and CAPEX works.</li> <li>Professional certifications such as PMP, CFM, FMP, hospitality engineering, asset management, or equivalent would be an advantage.</li> </ul> <br> <br> </div>

<p>Participate in mechanical completion inspections, system walk-downs and punch-list identification/closure. Verify equipment and piping installation against approved P&amp;IDs and operating requirements. Support flushing, blowing, hydrotesting, gas leak testing, line checking and equipment functional testing. Participate in commissioning and start-up of gas circuits, process equipment, CO removal systems and associated utilities. Perform field line-ups and equipment preparation for plant start-up, shutdown and maintenance. Operate and inspect field equipment including valves, pumps, compressors, heaters, material-handling systems and associated auxiliaries. Monitor field conditions for abnormal temperature, pressure, vibration, leakage, noise or equipment behaviour. Coordinate field actions with the Panel Operator and Shift In-Charge. Guide and supervise Field Operators during routine and non-routine operational activities. Support equipment isolation and de-isolation under approved PTW and LOTO procedures. Respond effectively to gas leaks, trips, equipment failures and other operational emergencies. Maintain accurate field logs and report abnormalities promptly. Ensure safe handling of natural gas, reducing gases, hydrogen-rich gas and carbon monoxide environments. Contribute to improving operating procedures and field checklists based on commissioning and operating experience.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Chemical/Science or Diploma in Chemical Engineering or equivalent.</li><li>Minimum 5 years' experience for degree holders or 8 years for diploma holders.</li><li>Minimum 2 years as a Senior Field Operator or equivalent.</li><li>Hands-on experience in Tenova HYL/Energiron or Midrex DRI operations.</li><li>Experience in commissioning/start-up of a DRI plant will be a strong advantage.</li><li>Good knowledge of process gas systems, CO removal, PGH, natural-gas systems and plant utilities.</li><li>Strong understanding of PTW, LOTO and gas-safety practices.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Asset Management Analyst <p><span>We are supporting a hospitality investment and asset management group in Oman with the appointment of an </span><strong>Asset Management Analyst</strong><span>.</span></p><br> <p>This is an excellent opportunity for an analytical hospitality professional to support the performance, growth and development of a hotel portfolio. The role will work closely with the asset management function, providing financial, operational and market analysis across operating hotels and new hospitality developments.</p><br> <p>The successful candidate will be responsible for collecting, analysing and interpreting hotel performance data, preparing reports and dashboards, supporting budgeting and forecasting activities, and assisting with feasibility studies, investment analysis and due diligence. The role will also contribute to performance improvement initiatives and the sharing of best practices across the portfolio.</p><br> <p><strong>Key Responsibilities</strong></p><br> <ul><li>Analyse financial and operational performance across hospitality assets.</li><li>Monitor key hotel metrics including occupancy, ADR, RevPAR, revenue, GOP and profitability.</li><li>Prepare regular reports, dashboards and performance summaries for management review.</li><li>Support annual budgeting, forecasting and business planning processes.</li><li>Conduct market research, competitor benchmarking and hospitality trend analysis.</li><li>Assist with feasibility studies for new hospitality developments and investment opportunities.</li><li>Support the preparation of investment memorandums, presentations and management reports.</li><li>Work with internal teams and hotel operators to identify performance improvement opportunities.</li><li>Maintain accurate financial models, databases and analytical tools.</li></ul> <p><strong>Candidate Profile</strong></p><br> <ul><li>Bachelor's degree in Hospitality, Finance, Real Estate, Business, Economics or a related field.</li><li>Previous experience in hospitality asset management, hotel finance, feasibility, investment analysis, consulting or hotel performance analytics.</li><li>Strong understanding of hotel operations and key hospitality performance indicators.</li><li>Advanced Excel and financial modelling skills.</li><li>Experience with Power BI, Tableau, STR, HotStats or similar platforms would be an advantage.</li><li>Strong analytical, numerical and presentation skills.</li><li>Ability to interpret data and translate findings into clear business insights.</li><li>Excellent communication skills and attention to detail.</li><li>GCC or Oman market exposure would be beneficial, but is not essential.</li></ul> <p><strong>Ideal Background</strong></p><br> <p>This role would suit candidates coming from hotel asset management, hospitality consulting, real estate investment, hotel finance, feasibility advisory, or corporate hospitality strategy. Candidates with experience supporting hotel owners, developers, operators or investment teams will be strongly considered.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The position is responsible for implementing quality assurance processes that meet the company s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Hotel:</strong> Aloft Muscat - located near Muscat International Airport<br><strong>Location:</strong> Muscat, Sultanate of Oman</p><p>Aloft Muscat is a modern lifestyle hotel strategically located close to Muscat International Airport and key business and convention areas. The hotel offers a vibrant, design-led experience aligned with Aloft brand standards and caters to business, leisure, and airline-related guests.</p><p><strong>Key Hotel Facts:</strong></p><ul><li>Approx. <strong>199 guest rooms and suites</strong></li><li><strong>Team size:</strong> ~80 associates</li><li><strong>Food &amp; Beverage:</strong><ul><li>All-day dining restaurant</li><li>1 specialty restaurant/bar concept</li></ul></li><li><strong>Facilities:</strong><ul><li>Outdoor / rooftop swimming pool</li><li>Fitness center</li><li>Meeting &amp; business facilities</li></ul></li><li><strong>Market Position:</strong> Mid-upscale lifestyle hotel with strong F&amp;B and social spaces</li></ul><p>The General Manager is responsible for the <strong>overall leadership, direction, and performance</strong> of Aloft Muscat. This role oversees all aspects of hotel operations, with a strong focus on Food &amp; Beverage, guest experience, team engagement, and commercial performance, while ensuring full compliance with Marriott brand standards and local regulations.</p><p>This opportunity is open to first-time General Managers with a strong operational background - ideally from <strong>F&amp;B-driven lifestyle hotels</strong> who are ready to step into full property leadership.</p><p><strong>Key Responsibilities</strong></p><p><strong>Operational Leadership</strong></p><ul><li>Lead and oversee all hotel operations including Rooms, F&amp;B, Engineering, Finance, Sales &amp; Marketing, and Human Resources</li><li>Ensure seamless day-to-day operations with a strong focus on <strong>guest satisfaction and service consistency</strong></li><li>Maintain brand standards, operational audits, and Marriott compliance requirements</li></ul><p><strong>Food &amp; Beverage Excellence</strong></p><ul><li>Personally champion <strong>F&amp;B operations</strong>, innovation, quality, and profitability</li><li>Drive performance of the all-day dining and specialty restaurant concepts</li><li>Monitor cost controls, menu engineering, supplier management, and service delivery</li></ul><p><strong>Financial &amp; Commercial Performance</strong></p><ul><li>Develop and execute annual business plans and operating budgets</li><li>Drive GOP, revenue growth, market positioning, and cost efficiencies</li><li>Analyze financial reports and implement corrective actions as needed</li></ul><p><strong>People &amp; Culture</strong></p><ul><li>Lead, inspire, and develop a team of approximately<strong> /</strong>80 associates</li><li>Build a strong performance culture with clear accountability and engagement</li><li>Ensure succession planning, training, and compliance with Oman labor laws</li></ul><p><strong>Guest Experience &amp; Brand Representation</strong></p><ul><li>Act as the ambassador of the Aloft brand within Muscat</li><li>Personally engage with guests, corporates, and key stakeholders</li><li>Handle escalated guest concerns and protect brand reputation</li></ul><p><strong>Safety, Compliance &amp; Governance</strong></p><ul><li>Ensure full compliance with Marriott policies, health &amp; safety standards, and local regulations</li><li>Oversee risk management, security, and sustainability initiatives</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Candidate Profile Experience &amp; Background</strong></p><ul><li>Strong <strong>operations background</strong>, ideally with significant <strong>Food &amp; Beverage leadership</strong> experience</li><li>Experience within <strong>lifestyle or select-service hotels</strong> preferred</li><li>First-time General Manager candidates welcome, provided they demonstrate readiness and maturity for full property leadership</li></ul><p><strong>Skills &amp; Competencies</strong></p><ul><li>Hands-on, commercial, and guest-focused leadership style</li><li>Strong financial acumen with proven budgeting and cost-control experience</li><li>Excellent people leadership and talent development skills</li><li>Ability to balance brand standards with local market realities</li></ul><p><strong>Language &amp; Cultural Fit</strong></p><ul><li><strong>Arabic speaker required</strong></li><li>Strong English communication skills</li><li>Solid understanding of Middle East hospitality culture and guest expectations</li></ul><p></p></section>