Purchasing Manager Jobs in Oman
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<p>About the Role Radisson Blu Hotel Muscat is seeking a motivated, customer-focused, and results-driven Assistant Sales Manager to join our dynamic Sales & Marketing team. The successful candidate will support the Sales Manager in driving revenue growth, building strong client relationships, identifying new business opportunities, and promoting the hotel s accommodation, meeting facilities, and food & beverage services. This is an excellent opportunity for an ambitious Omani professional looking to build a successful career with one of the world s leading hospitality brands. Key Responsibilities Support the development and implementation of the hotel s sales strategy to achieve revenue targets. Identify, develop, and maintain relationships with corporate, government, travel trade, and leisure clients. Conduct sales calls, client meetings, presentations, and hotel site inspections. Prepare sales proposals, contracts, and quotations in line with company standards. Assist in negotiating rates and agreements with clients while maximizing hotel profitability. Maintain accurate customer records and sales activities in the CRM system. Collaborate closely with Reservations, Revenue Management, Front Office, Events, and Food & Beverage teams to ensure seamless service delivery. Monitor market trends, competitor activities, and customer feedback to identify new business opportunities. Represent the hotel at networking events, exhibitions, and industry functions when required. Prepare regular sales reports, forecasts, and performance updates for management. Deliver exceptional customer service and ensure long-term client satisfaction.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications & Experience</b>
<ul>
<li>Omani National.</li>
<li>Bachelor s degree or diploma in Business Administration, Marketing, Hospitality Management, or a related field.</li>
<li>Minimum of 2-4 years of experience in hotel sales, hospitality, or a related commercial role.</li>
<li>Previous experience in an international hotel brand is an advantage.</li>
<li>Good understanding of the hospitality market in Oman.</li>
<li>Valid Omani driving licence is preferred.</li>
</ul>
<b>Skills & Competencies</b>
<ul>
<li>Strong communication, presentation, and negotiation skills.</li>
<li>Excellent interpersonal and relationship-building abilities.</li>
<li>Sales-driven with a proactive and customer-focused mindset.</li>
<li>Ability to work independently and collaboratively in a fast-paced environment.</li>
<li>Good organizational and time management skills.</li>
<li>Proficiency in Microsoft Office applications.</li>
<li>Knowledge of hotel systems and CRM platforms is an advantage.</li>
<li>Fluent in English; Arabic language skills are highly desirable.</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Key Responsibilities</strong></span></p><br><p><span>1. Talent Management</span></p><br><ul><li>Drive performance management processes including goal setting, mid-year reviews, annual appraisals, and development planning.</li></ul><p><span>2. Employee Engagement </span></p><br><ul><li>Design and implement employee engagement calendar.</li><li>Organize the session according to Employee Engagement calendar.</li></ul><p><span>3. Talent Acquisition</span></p><br><ul><li>Manage recruitment activities for staff.</li><li>Source candidates through recruitment agencies, job portals, referrals, and social media platforms.</li><li>Interviews & Onboarding </li></ul><p><span>4. Learning & Development (Training)</span></p><br><ul><li>Identify training needs through performance reviews, business requirements, and competency assessments.</li><li>Prepare annual training plans.</li><li>Coordinate internal and external training programs.</li></ul><p><span>5. HR MIS & Analytics</span></p><br><ul><li>Maintain and generate HR dashboards and management reports.</li><li>Analyze workforce data, including headcount, attrition, recruitment status, training metrics, and employee demographics.</li></ul><p><span>6. Visa & Immigration Management</span></p><br><p><span>7. HR Operations & Compliance</span></p><br> </div>
<p>JOB SUMMARY Entry level management position that is responsible for the daily operations in the Bar/Lounge. Position directs, trains and assists employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>CORE WORK ACTIVITIES Supporting Management of Bar Activities and Upkeep Ensures high quality products and presentations. Supervises daily shift operations. Helps maintain par stocks throughout the various departments by daily monitoring of on-hand inventory. Maintains food handling, sanitation and cleanliness standards. Operates all department equipment as necessary. Assists floor staff during busy periods. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Reports malfunctions in department equipment.</p><p>Ensuring Bar Team Delivers Exceptional Customer Service Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Observes service behaviors of employees. Empowers employees to provide excellent customer service within guidelines.</p><p>Modeling and Holding Bar Team Accountable to High Standards of Work Supervises Bar/Lounge in compliance with all local, state and Federal beverage and liquor laws. Trains staff on cash handling and credit policies and procedures. Trains staff on liquor control policies and procedures. Supervises adherence to all liquor control policies and procedures. Ensures compliance with all Bar/Lounge policies, standards, and procedures. Maintains standards for bartender and cocktail service. Supervises adherence to all cash handling and credit policies and procedures.</p><p>Facilitating the Performance of the Bar Team Ensures all employees have proper supplies, equipment and uniforms. Helps train employees in safety procedures. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches employees regarding performance on an on-going basis.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<ul><li><p>Develop production action plan as per OPC farms requirments </p></li><li><p>Develop & supervise preventive maintenance action plan </p></li><li><p> Lead the implementation of actions plan to ensure right feed type at right location/farm</p></li><li><p>Schedule the raw materials arrangement, items and spare parts availability used at feed mill to scure unintrupted feed supply </p></li><li><p>Schedule productions according to weekly plan forwarded by Operation manager/ Plot site managers </p></li><li><p>Ensure the clean, disinfection, fumigation and sterilization for store, silo and other facilities as per plan </p></li><li><p>Ensure the additives and premix stock , raw materials avaialbility in accordance to production plans </p></li><li><p>Ensure receipt of raw materials and items accordance the specification and quantities required </p></li><li><p>Ensure the storage requirments accordance to standards </p></li><li><p>Ensure the right working time of Silo fan </p></li><li><p>Manage load of raw materials process. </p></li><li><p>Manage & monitor closely manufacturing process </p></li><li><p>Evaluate the out put of production quantity with raw materials consumed to evaluate losses </p></li><li><p>Ensure the efficiency of production comparing to standard </p></li><li><p>Ensure the quality of production with lowest cost and suitable time </p></li><li><p> Ensure the right utilize of resource to optimise mill efficinecy </p></li><li><p> Manage the preventive, corrective and emergency breakdown and maintenance </p></li><li><p>Manage the electrical, mechanical installations works </p></li><li><p> Ensure the efficiency of machinery, equipment's and boiler </p></li><li><p> Follow up all records includes parameters, compressor, motor control center (MCC) readings, cold rooms, machine and boiler bearing temperature </p></li><li><p> Ensure the efficiency of sieve & keep the repord </p></li><li><p> Ensure the right chemical dose at boiler & record to be registered </p></li><li><p> Ensure the right water quantity used at boiler </p></li><li><p>Ensure the right utilize of energy and diesel </p></li><li><p>Ensure the conservation and optimal use of energy, diesel, machine and equipment's </p></li><li><p> Ensure the implant of greasing work process </p></li><li><p>Ensure the documentation of all operation process as per ISO, HACCP and FSMS certifications </p></li><li><p>Submit the necessary reports related to the aforementioned topics </p></li><li><p> Rotate to provide services according to company working shift </p></li><li><p>Any work if and when required </p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Manage Feed manufacturing process to ensure the availability of quality feed to flocks , production starting from receiving raw materials, maintenance of, equipment's and boiler, manage the necessary maintenance to ensure the efficiency and progress of manufacturing</p>
<p>Lead end-to-end finance and accounting operations. Ensure timely monthly, quarterly, and annual financial closing. Manage cash flow and optimize working capital. Oversee receivables, payables, and credit control.</p><p><strong>Desired Candidate Profile</strong></p><p>CA with 15 20 years of progressive finance and accounting exp Exp in infrastructure, engineering, EPC, construction or diversified business groups preferred. Proven exp managing large finance teams.</p>
<p><h4>Working location</h4>
<p>Overseas - Oman, Sohar</p>
<h4>Contract type</h4>
<p>Contract role for 36 months. Residential role.</p>
<h4>Work schedule</h4>
<p>12 weeks on / 2 weeks off on single status. 30 days off annually for married status.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Oversee and manage large construction projects in the oil and gas industry.</li>
<li>Lead disciplines involved in construction, fabrication, execution, and completion activities.</li>
<li>Take management responsibility in construction-related disciplines, engineering, or project management within EPC project execution environments.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in sciences or engineering.</li>
<li>12 years of experience on large projects within construction-related disciplines such as construction, fabrication, execution, and completion in the oil and gas industry.</li>
<li>Minimum of 3 years' management-level experience in construction-related disciplines, engineering, or project management with overall responsibility for EPC execution.</li>
</ul></p><p></p>
<p><h4>Working location</h4>
<p>Overseas - Oman, Sohar</p>
<h4>Contract type</h4>
<p>Contract role for 36 months. Residential role.</p>
<h4>Work schedule</h4>
<p>12 weeks on / 2 weeks off on single status. 30 days off annually for married status.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Oversee and manage large construction projects in the oil and gas industry.</li>
<li>Lead disciplines involved in construction, fabrication, execution, and completion activities.</li>
<li>Take management responsibility in construction-related disciplines, engineering, or project management within EPC project execution environments.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in sciences or engineering.</li>
<li>12 years of experience on large projects within construction-related disciplines such as construction, fabrication, execution, and completion in the oil and gas industry.</li>
<li>Minimum of 3 years' management-level experience in construction-related disciplines, engineering, or project management with overall responsibility for EPC execution.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>Our client is seeking a results-driven digital marketing manager (B2B) to lead and scale the company’s marketing strategy across paid, organic, outbound, and brand channels. This role combines strategic leadership with hands-on execution and is ideal for a growth-minded marketer who thrives in fast-paced environments, understands modern B2B marketing trends, and can drive measurable pipeline and revenue impact.</p>
<p>The digital marketing manager will own the full marketing funnel — from demand generation and lead nurturing to brand positioning and performance optimization — ensuring consistent growth, high-quality lead flow, and strong brand visibility. The ideal candidate is analytical, creative, execution-focused, and comfortable balancing strategy with day-to-day campaign management.</p>
<h4>Responsibilities</h4>
<strong>Strategy & marketing leadership</strong><br>
<li>Develop and execute a comprehensive B2B marketing strategy aligned with company growth goals</li>
<li>Own the marketing funnel end-to-end, from awareness and demand generation through lead nurturing and conversion</li>
<li>Partner closely with leadership and sales teams to align marketing initiatives with revenue objectives</li>
<li>Build, manage, and mentor high-performing marketing resources, agencies, or contractors as needed</li>
<li>Identify scalable growth opportunities across acquisition, retention, and brand channels</li>
<strong>Campaign management & growth execution</strong><br>
<li>Lead and optimize multi-channel marketing campaigns across paid media, SEO, outbound, email marketing, social media, partnerships, and content</li>
<li>Manage budgets and allocate spend strategically to maximize ROI and efficiency</li>
<li>Oversee campaign messaging, positioning, and creative direction to maintain brand consistency</li>
<li>Launch and manage performance-driven campaigns focused on pipeline growth and customer acquisition</li>
<li>Test new acquisition channels, campaign structures, audiences, and messaging to improve results</li>
<strong>Analytics, optimization & reporting</strong><br>
<li>Track and analyze campaign performance metrics including CAC, CPL, ROAS, conversion rates, traffic, MQLs, SQLs, and revenue attribution</li>
<li>Build dashboards and reports using platforms such as HubSpot, Google Analytics, Looker Studio, or other analytics tools</li>
<li>Use data-driven insights to refine targeting, messaging, budget allocation, and campaign strategy</li>
<li>Present actionable recommendations and performance updates to leadership regularly</li>
<li>Continuously optimize campaigns through A/B testing and experimentation</li>
<strong>Content, branding & messaging</strong><br>
<li>Collaborate with content, design, and technical teams to ensure cohesive execution across channels</li>
<li>Guide messaging strategy and brand positioning to strengthen market visibility and engagement</li>
<li>Support content initiatives including blogs, landing pages, outbound messaging, and campaign assets</li>
<li>Ensure all marketing efforts align with brand voice, customer pain points, and business objectives</li>
<strong>Cross-functional collaboration</strong><br>
<li>Work closely with sales teams to improve lead quality, funnel conversion, and campaign alignment</li>
<li>Coordinate with operations and product stakeholders to ensure marketing supports business priorities</li>
<li>Contribute to broader growth strategy discussions and go-to-market initiatives</li>
<h4>What makes you a perfect fit</h4>
<li>Strategic thinker who connects marketing execution to business outcomes</li>
<li>Hands-on operator comfortable managing campaigns and optimizing performance directly</li>
<li>Data-driven marketer who thrives on experimentation, testing, and continuous improvement</li>
<li>Creative storyteller capable of building compelling brand and campaign messaging</li>
<li>Strong communicator and collaborative leader who works effectively across teams</li>
<h4>Required experience & skills</h4>
<li>Proven experience in B2B marketing leadership roles such as head of marketing, growth lead, or senior marketing manager</li>
<li>Demonstrated success driving measurable growth through paid ads, outbound marketing, SEO, and organic channels</li>
<li>Strong understanding of modern B2B marketing tools and platforms including LinkedIn Ads, Google Ads, Meta Ads, HubSpot, analytics tools, and outbound systems</li>
<li>Experience balancing strategic planning with hands-on execution</li>
<li>Strong analytical mindset with experience interpreting performance data and optimizing campaigns accordingly</li>
<li>Excellent leadership, communication, and project management skills</li>
<h4>Preferred experience & skills</h4>
<li>Experience leading marketing functions in B2B service-based, SaaS, or professional industries</li>
<li>Background in account-based marketing (ABM) or performance-driven demand generation</li>
<li>Familiarity with CRM and automation platforms such as HubSpot, Salesforce, or Marketo</li>
<li>Experience managing cross-functional marketing teams or external agencies</li>
<li>Strong branding, storytelling, and positioning capabilities</li>
<li>Experience scaling marketing systems in high-growth environments</li>
<h4>What does a typical day look like?</h4>
<p>A digital marketing manager’s day is a mix of strategic planning, campaign execution, and performance analysis. You will:</p>
<li>Review campaign dashboards and optimize active marketing initiatives</li>
<li>Collaborate with leadership, sales, and content teams to align priorities and messaging</li>
<li>Launch and refine campaigns across paid and organic channels</li>
<li>Monitor lead flow, pipeline quality, and funnel conversion performance</li>
<li>Test new acquisition ideas, audience segments, creatives, and messaging strategies</li>
<li>Analyze campaign data and prepare actionable reports and recommendations</li>
<p>In essence: you are responsible for driving pipeline growth, strengthening brand visibility, and ensuring marketing efforts generate measurable business impact.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Marketing qualified leads (MQLs) and sales qualified leads (SQLs)</li>
<li>Customer acquisition cost (CAC) and marketing ROI</li>
<li>Website traffic and conversion rate growth</li>
<li>Lead-to-opportunity and opportunity-to-customer conversion rates</li>
<li>Paid campaign performance and ROAS</li>
<li>Brand visibility, engagement, and audience growth across channels</li>
<h4>Interview process</h4>
<li>Application review – assessment of experience and role alignment</li>
<li>Initial interview – discussion of background, marketing expertise, and growth mindset</li>
<li>Technical interview – deep dive into strategy, campaign management, analytics, and execution capabilities</li>
<li>Final interview – leadership and culture fit discussion with the client team</li>
<li>Offer & background verification</li></p><p></p>
<p><h4>About the role</h4>
<p>Our client is seeking a results-driven digital marketing manager (B2B) to lead and scale the company’s marketing strategy across paid, organic, outbound, and brand channels. This role combines strategic leadership with hands-on execution and is ideal for a growth-minded marketer who thrives in fast-paced environments, understands modern B2B marketing trends, and can drive measurable pipeline and revenue impact.</p>
<p>The digital marketing manager will own the full marketing funnel — from demand generation and lead nurturing to brand positioning and performance optimization — ensuring consistent growth, high-quality lead flow, and strong brand visibility. The ideal candidate is analytical, creative, execution-focused, and comfortable balancing strategy with day-to-day campaign management.</p>
<h4>Responsibilities</h4>
<strong>Strategy & marketing leadership</strong><br>
<li>Develop and execute a comprehensive B2B marketing strategy aligned with company growth goals</li>
<li>Own the marketing funnel end-to-end, from awareness and demand generation through lead nurturing and conversion</li>
<li>Partner closely with leadership and sales teams to align marketing initiatives with revenue objectives</li>
<li>Build, manage, and mentor high-performing marketing resources, agencies, or contractors as needed</li>
<li>Identify scalable growth opportunities across acquisition, retention, and brand channels</li>
<strong>Campaign management & growth execution</strong><br>
<li>Lead and optimize multi-channel marketing campaigns across paid media, SEO, outbound, email marketing, social media, partnerships, and content</li>
<li>Manage budgets and allocate spend strategically to maximize ROI and efficiency</li>
<li>Oversee campaign messaging, positioning, and creative direction to maintain brand consistency</li>
<li>Launch and manage performance-driven campaigns focused on pipeline growth and customer acquisition</li>
<li>Test new acquisition channels, campaign structures, audiences, and messaging to improve results</li>
<strong>Analytics, optimization & reporting</strong><br>
<li>Track and analyze campaign performance metrics including CAC, CPL, ROAS, conversion rates, traffic, MQLs, SQLs, and revenue attribution</li>
<li>Build dashboards and reports using platforms such as HubSpot, Google Analytics, Looker Studio, or other analytics tools</li>
<li>Use data-driven insights to refine targeting, messaging, budget allocation, and campaign strategy</li>
<li>Present actionable recommendations and performance updates to leadership regularly</li>
<li>Continuously optimize campaigns through A/B testing and experimentation</li>
<strong>Content, branding & messaging</strong><br>
<li>Collaborate with content, design, and technical teams to ensure cohesive execution across channels</li>
<li>Guide messaging strategy and brand positioning to strengthen market visibility and engagement</li>
<li>Support content initiatives including blogs, landing pages, outbound messaging, and campaign assets</li>
<li>Ensure all marketing efforts align with brand voice, customer pain points, and business objectives</li>
<strong>Cross-functional collaboration</strong><br>
<li>Work closely with sales teams to improve lead quality, funnel conversion, and campaign alignment</li>
<li>Coordinate with operations and product stakeholders to ensure marketing supports business priorities</li>
<li>Contribute to broader growth strategy discussions and go-to-market initiatives</li>
<h4>What makes you a perfect fit</h4>
<li>Strategic thinker who connects marketing execution to business outcomes</li>
<li>Hands-on operator comfortable managing campaigns and optimizing performance directly</li>
<li>Data-driven marketer who thrives on experimentation, testing, and continuous improvement</li>
<li>Creative storyteller capable of building compelling brand and campaign messaging</li>
<li>Strong communicator and collaborative leader who works effectively across teams</li>
<h4>Required experience & skills</h4>
<li>Proven experience in B2B marketing leadership roles such as head of marketing, growth lead, or senior marketing manager</li>
<li>Demonstrated success driving measurable growth through paid ads, outbound marketing, SEO, and organic channels</li>
<li>Strong understanding of modern B2B marketing tools and platforms including LinkedIn Ads, Google Ads, Meta Ads, HubSpot, analytics tools, and outbound systems</li>
<li>Experience balancing strategic planning with hands-on execution</li>
<li>Strong analytical mindset with experience interpreting performance data and optimizing campaigns accordingly</li>
<li>Excellent leadership, communication, and project management skills</li>
<h4>Preferred experience & skills</h4>
<li>Experience leading marketing functions in B2B service-based, SaaS, or professional industries</li>
<li>Background in account-based marketing (ABM) or performance-driven demand generation</li>
<li>Familiarity with CRM and automation platforms such as HubSpot, Salesforce, or Marketo</li>
<li>Experience managing cross-functional marketing teams or external agencies</li>
<li>Strong branding, storytelling, and positioning capabilities</li>
<li>Experience scaling marketing systems in high-growth environments</li>
<h4>What does a typical day look like?</h4>
<p>A digital marketing manager’s day is a mix of strategic planning, campaign execution, and performance analysis. You will:</p>
<li>Review campaign dashboards and optimize active marketing initiatives</li>
<li>Collaborate with leadership, sales, and content teams to align priorities and messaging</li>
<li>Launch and refine campaigns across paid and organic channels</li>
<li>Monitor lead flow, pipeline quality, and funnel conversion performance</li>
<li>Test new acquisition ideas, audience segments, creatives, and messaging strategies</li>
<li>Analyze campaign data and prepare actionable reports and recommendations</li>
<p>In essence: you are responsible for driving pipeline growth, strengthening brand visibility, and ensuring marketing efforts generate measurable business impact.</p>
<h4>Key metrics for success (KPIs)</h4>
<li>Marketing qualified leads (MQLs) and sales qualified leads (SQLs)</li>
<li>Customer acquisition cost (CAC) and marketing ROI</li>
<li>Website traffic and conversion rate growth</li>
<li>Lead-to-opportunity and opportunity-to-customer conversion rates</li>
<li>Paid campaign performance and ROAS</li>
<li>Brand visibility, engagement, and audience growth across channels</li>
<h4>Interview process</h4>
<li>Application review – assessment of experience and role alignment</li>
<li>Initial interview – discussion of background, marketing expertise, and growth mindset</li>
<li>Technical interview – deep dive into strategy, campaign management, analytics, and execution capabilities</li>
<li>Final interview – leadership and culture fit discussion with the client team</li>
<li>Offer & background verification</li></p><p></p>
<p><h4>Job identification</h4>
<p><strong>33984</strong></p>
<h4>Job category</h4>
<p>Enabling & support</p>
<h4>Posting date</h4>
<p>04/30/2026 12:13 PM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>06/30/2026 12:13 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>33984</strong></p>
<h4>Job category</h4>
<p>Enabling & support</p>
<h4>Posting date</h4>
<p>04/30/2026 12:13 PM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>06/30/2026 12:13 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>34284</p>
<h4>Job category</h4>
<p>Enabling & support</p>
<h4>Posting date</h4>
<p>05/25/2026 05:28 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>08/31/2026 05:28 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>34284</p>
<h4>Job category</h4>
<p>Enabling & support</p>
<h4>Posting date</h4>
<p>05/25/2026 05:28 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>08/31/2026 05:28 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Company overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The sales operations manager – multi brand will be responsible for providing operational leadership and support to the automotive sales division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p>
<h4>What you will do</h4>
<ul>
<li>Lead sales operations across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li>
<li>Review sales performance monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li>
<li>Drive continuous improvement across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li>
<li>Monitor competitor activity, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li>
<li>Engage with OEMs on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li>
<li>Manage stock levels across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li>
<li>Ensure customer satisfaction standards are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li>
<li>Maintain compliance with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li>
<li>Develop and lead a high-performance culture across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li>
<li>Prepare and update reports and presentations for group stakeholders and external OEM partners in a timely and accurate manner.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong leadership capability with experience managing large, diverse and multi-location sales teams.</li>
<li>10-15 years of experience within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li>
<li>Strong customer focus with the ability to improve customer experience, CSI and NPS performance.</li>
<li>Commercially driven with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li>
</ul>
<h4>About the team</h4>
<p>You will be part of the automotive sales division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p>
<h4>What equips you for the role</h4>
<ul>
<li>Proven experience managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li>
<li>Strong understanding of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li>
<li>Ability to lead independently with minimal supervision while motivating teams to deliver high standards of performance.</li>
<li>Customer-centric mindset with excellent customer handling and stakeholder engagement skills.</li>
<li>Strong communication, presentation and database management skills.</li>
<li>Strong stakeholder management skills with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li>
<li>Advanced MS Office skills, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li>
<li>Knowledge of SAP S/4HANA, Connect sales processes or similar CRM/database systems is preferred.</li>
<li>Excellent analytical and problem-solving skills, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li>
</ul>
<h4>About Al-Futtaim Automotive</h4>
<p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p>
<p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p>
<p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p>
<p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.</p>
<p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>
<p><h4>Company overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The sales operations manager – multi brand will be responsible for providing operational leadership and support to the automotive sales division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p>
<h4>What you will do</h4>
<ul>
<li>Lead sales operations across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li>
<li>Review sales performance monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li>
<li>Drive continuous improvement across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li>
<li>Monitor competitor activity, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li>
<li>Engage with OEMs on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li>
<li>Manage stock levels across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li>
<li>Ensure customer satisfaction standards are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li>
<li>Maintain compliance with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li>
<li>Develop and lead a high-performance culture across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li>
<li>Prepare and update reports and presentations for group stakeholders and external OEM partners in a timely and accurate manner.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong leadership capability with experience managing large, diverse and multi-location sales teams.</li>
<li>10-15 years of experience within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li>
<li>Strong customer focus with the ability to improve customer experience, CSI and NPS performance.</li>
<li>Commercially driven with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li>
</ul>
<h4>About the team</h4>
<p>You will be part of the automotive sales division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p>
<h4>What equips you for the role</h4>
<ul>
<li>Proven experience managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li>
<li>Strong understanding of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li>
<li>Ability to lead independently with minimal supervision while motivating teams to deliver high standards of performance.</li>
<li>Customer-centric mindset with excellent customer handling and stakeholder engagement skills.</li>
<li>Strong communication, presentation and database management skills.</li>
<li>Strong stakeholder management skills with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li>
<li>Advanced MS Office skills, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li>
<li>Knowledge of SAP S/4HANA, Connect sales processes or similar CRM/database systems is preferred.</li>
<li>Excellent analytical and problem-solving skills, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li>
</ul>
<h4>About Al-Futtaim Automotive</h4>
<p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p>
<p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p>
<p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p>
<p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.</p>
<p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The Sales Operations Manager – Multi brand will be responsible for providing operational leadership and support to the Automotive Sales Division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p>
<h4>What you will do</h4>
<ul>
<li><strong>Lead sales operations</strong> across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li>
<li><strong>Review sales performance</strong> monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li>
<li><strong>Drive continuous improvement</strong> across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li>
<li><strong>Monitor competitor activity</strong>, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li>
<li><strong>Engage with OEMs</strong> on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li>
<li><strong>Manage stock levels</strong> across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li>
<li><strong>Ensure customer satisfaction standards</strong> are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li>
<li><strong>Maintain compliance</strong> with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li>
<li><strong>Develop and lead a high-performance culture</strong> across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li>
<li><strong>Prepare and update reports and presentations</strong> for group stakeholders and external OEM partners in a timely and accurate manner.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li><strong>Strong leadership capability</strong> with experience managing large, diverse and multi-location sales teams.</li>
<li><strong>10-15 years of experience</strong> within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li>
<li><strong>Strong customer focus</strong> with the ability to improve customer experience, CSI and NPS performance.</li>
<li><strong>Commercially driven</strong> with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li>
</ul>
<h4>About the team</h4>
<p>You will be part of the Automotive Sales Division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p>
<h4>What equips you for the role</h4>
<ul>
<li><strong>Proven experience</strong> managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li>
<li><strong>Strong understanding</strong> of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li>
<li><strong>Ability to lead independently</strong> with minimal supervision while motivating teams to deliver high standards of performance.</li>
<li><strong>Customer-centric mindset</strong> with excellent customer handling and stakeholder engagement skills.</li>
<li><strong>Strong communication, presentation and database management skills.</strong></li>
<li><strong>Strong stakeholder management skills</strong> with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li>
<li><strong>Advanced MS Office skills</strong>, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li>
<li><strong>Knowledge of SAP S4HANA, Connect sales processes or similar CRM/database systems</strong> is preferred.</li>
<li><strong>Excellent analytical and problem-solving skills</strong>, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li>
</ul>
<h4>About Al-Futtaim Automotive</h4>
<p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p>
<p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p>
<p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p>
<p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.</p>
<p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The Sales Operations Manager – Multi brand will be responsible for providing operational leadership and support to the Automotive Sales Division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p>
<h4>What you will do</h4>
<ul>
<li><strong>Lead sales operations</strong> across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li>
<li><strong>Review sales performance</strong> monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li>
<li><strong>Drive continuous improvement</strong> across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li>
<li><strong>Monitor competitor activity</strong>, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li>
<li><strong>Engage with OEMs</strong> on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li>
<li><strong>Manage stock levels</strong> across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li>
<li><strong>Ensure customer satisfaction standards</strong> are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li>
<li><strong>Maintain compliance</strong> with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li>
<li><strong>Develop and lead a high-performance culture</strong> across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li>
<li><strong>Prepare and update reports and presentations</strong> for group stakeholders and external OEM partners in a timely and accurate manner.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li><strong>Strong leadership capability</strong> with experience managing large, diverse and multi-location sales teams.</li>
<li><strong>10-15 years of experience</strong> within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li>
<li><strong>Strong customer focus</strong> with the ability to improve customer experience, CSI and NPS performance.</li>
<li><strong>Commercially driven</strong> with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li>
</ul>
<h4>About the team</h4>
<p>You will be part of the Automotive Sales Division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p>
<h4>What equips you for the role</h4>
<ul>
<li><strong>Proven experience</strong> managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li>
<li><strong>Strong understanding</strong> of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li>
<li><strong>Ability to lead independently</strong> with minimal supervision while motivating teams to deliver high standards of performance.</li>
<li><strong>Customer-centric mindset</strong> with excellent customer handling and stakeholder engagement skills.</li>
<li><strong>Strong communication, presentation and database management skills.</strong></li>
<li><strong>Strong stakeholder management skills</strong> with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li>
<li><strong>Advanced MS Office skills</strong>, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li>
<li><strong>Knowledge of SAP S4HANA, Connect sales processes or similar CRM/database systems</strong> is preferred.</li>
<li><strong>Excellent analytical and problem-solving skills</strong>, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li>
</ul>
<h4>About Al-Futtaim Automotive</h4>
<p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p>
<p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p>
<p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p>
<p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.</p>
<p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>
<p><h4>Position objective:</h4>
<p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p>
<h4>Key responsibilities:</h4>
<h4>Sales and customer focus:</h4>
<ul>
<li>Consider the needs of the customers at all times.</li>
<li>Implement a high standard of customer focus within the store.</li>
<li>Lead by example in all aspects of customer service.</li>
<li>Actively seek ways to achieve or exceed shop sales targets.</li>
<li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li>
<li>Ensure any promotional offers regarding stock are implemented within the store.</li>
<li>Implement strategies effectively to drive sales in the store.</li>
</ul>
<h4>Store administration:</h4>
<ul>
<li>Regularly audit own store administration and resolve any issues.</li>
<li>Implement, within own store, any changes in administration procedure positively and effectively.</li>
<li>Collaborate with the store manager to set and achieve sales targets.</li>
<li>Monitor sales performance and analyze key performance indicators (KPIs).</li>
<li>Implement sales strategies to maximize revenue and meet business goals.</li>
<li>Oversee inventory control and merchandising to optimize product availability.</li>
<li>Ensure accurate stock levels through regular stock checks and replenishment.</li>
<li>Ensure that the store layout and presentation align with brand standards.</li>
</ul>
<h4>Presentation and management:</h4>
<ul>
<li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li>
<li>Ensure high standards of visual merchandising and maintenance among all staff.</li>
<li>Effectively communicate any changes in stock or store layout to all members of the team.</li>
<li>Ensure that each member follows the retail standard.</li>
<li>Maintain the back store operation and replenishment of the merchandise.</li>
</ul>
<h4>Staffing and team performance management:</h4>
<ul>
<li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li>
<li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li>
<li>Encourage full participation of salespersons in creating store goals and developing plans.</li>
<li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li>
<li>Maintain the leave records of the staff.</li>
</ul>
<h4>Security:</h4>
<ul>
<li>Ensure security procedures are adhered to throughout the store.</li>
<li>Maintain a high standard of security awareness regarding stock and money within the store.</li>
</ul>
<h4>Other job deliverables:</h4>
<ul>
<li>Carry out corrective action/progressive discipline as necessary.</li>
<li>Demonstrate dependability, reliability, and punctuality.</li>
<li>Maintain strict confidence of all employee and employment-related information.</li>
<li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li>
</ul>
<h4>Desired experience:</h4>
<p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>
<p><h4>Position objective:</h4>
<p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p>
<h4>Key responsibilities:</h4>
<h4>Sales and customer focus:</h4>
<ul>
<li>Consider the needs of the customers at all times.</li>
<li>Implement a high standard of customer focus within the store.</li>
<li>Lead by example in all aspects of customer service.</li>
<li>Actively seek ways to achieve or exceed shop sales targets.</li>
<li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li>
<li>Ensure any promotional offers regarding stock are implemented within the store.</li>
<li>Implement strategies effectively to drive sales in the store.</li>
</ul>
<h4>Store administration:</h4>
<ul>
<li>Regularly audit own store administration and resolve any issues.</li>
<li>Implement, within own store, any changes in administration procedure positively and effectively.</li>
<li>Collaborate with the store manager to set and achieve sales targets.</li>
<li>Monitor sales performance and analyze key performance indicators (KPIs).</li>
<li>Implement sales strategies to maximize revenue and meet business goals.</li>
<li>Oversee inventory control and merchandising to optimize product availability.</li>
<li>Ensure accurate stock levels through regular stock checks and replenishment.</li>
<li>Ensure that the store layout and presentation align with brand standards.</li>
</ul>
<h4>Presentation and management:</h4>
<ul>
<li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li>
<li>Ensure high standards of visual merchandising and maintenance among all staff.</li>
<li>Effectively communicate any changes in stock or store layout to all members of the team.</li>
<li>Ensure that each member follows the retail standard.</li>
<li>Maintain the back store operation and replenishment of the merchandise.</li>
</ul>
<h4>Staffing and team performance management:</h4>
<ul>
<li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li>
<li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li>
<li>Encourage full participation of salespersons in creating store goals and developing plans.</li>
<li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li>
<li>Maintain the leave records of the staff.</li>
</ul>
<h4>Security:</h4>
<ul>
<li>Ensure security procedures are adhered to throughout the store.</li>
<li>Maintain a high standard of security awareness regarding stock and money within the store.</li>
</ul>
<h4>Other job deliverables:</h4>
<ul>
<li>Carry out corrective action/progressive discipline as necessary.</li>
<li>Demonstrate dependability, reliability, and punctuality.</li>
<li>Maintain strict confidence of all employee and employment-related information.</li>
<li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li>
</ul>
<h4>Desired experience:</h4>
<p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>
<p><h4>Position objective:</h4>
<p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p>
<h4>Key responsibility:</h4>
<strong>Sales and customer focus:</strong><br>
<ul>
<li>Consider the needs of the customers at all times</li>
<li>Implements a high standard of customer focus within the store</li>
<li>Leads by example in all aspects of customer service</li>
<li>Actively seeks ways to achieve or exceed shop sales targets</li>
<li>Ensures all members of team have an understanding of KPIs and targets to be achieved</li>
<li>Ensures any promotional offers regarding stock are implemented within the store</li>
<li>Implement strategies effectively to drive sales in the store</li>
</ul>
<strong>Store administration:</strong><br>
<ul>
<li>Regularly audits own store administration and resolves any issues</li>
<li>Implements, within own store, any changes in administration procedure positively and effectively</li>
<li>Collaborate with the store manager to set and achieve sales targets</li>
<li>Monitor sales performance and analyze key performance indicators (KPIs)</li>
<li>Implement sales strategies to maximize revenue and meet business goals</li>
<li>Oversee inventory control and merchandising to optimize product availability</li>
<li>Ensure accurate stock levels through regular stock checks and replenishment</li>
<li>Ensure that the store layout and presentation align with brand standards</li>
</ul>
<strong>Presentation and management:</strong><br>
<ul>
<li>Ensure store has the correct stock package and required stock levels to maximize sales potential</li>
<li>Ensures high standard of visual merchandising and maintenance amongst all staff</li>
<li>Effectively communicates any changes in stock or store layout to all members of the team</li>
<li>Ensure that each member follows the retail standard</li>
<li>Maintain the back store operation and replenishment of the merchandise</li>
</ul>
<strong>Staffing & team performance management:</strong><br>
<ul>
<li>Monitors and manages schedules for salesperson work hours, vacations, and days off</li>
<li>Resolves salesperson complaints and concerns and provides ongoing performance feedback, counsels salesperson when necessary</li>
<li>Encourage full participation of salesperson in creating store goals and developing plans</li>
<li>Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company</li>
<li>Maintain the leave of the staff</li>
</ul>
<strong>Security:</strong><br>
<ul>
<li>Ensures security procedures are adhered to throughout the store</li>
<li>Maintains a high standard of security awareness regarding stock and money within store</li>
</ul>
<strong>Other job deliverables:</strong><br>
<ul>
<li>Carry out corrective action / progressive discipline as necessary</li>
<li>Demonstrate dependability, reliability, and punctuality</li>
<li>Maintain strict confidence of all employee and employment-related information</li>
<li>Demonstrate the highest level of integrity and ethics in all the decision-making process</li>
</ul>
<h4>Desired experience:</h4>
<p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement, and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>