Programming in Oman

<p>Definition: Lean Specialist will be responsible and accountable for continuous improvement and efficiencies across the Karwa s products, systems, operations, and processes. Likely to lead a team of people and have cost reporting responsibility. He / She has to be an expert in lean methodologies with a ASQ / IASSC certified Lean Six Sigma Green Belt. Coaches, train and assesses others</p><p>Overall Purpose of the Role: Working with the Production Management Team of Karwa Motors LLC to develop, set the pace and implement business transformational and continuous improvement strategy with sensitivity towards the organizational structure, commercial approach, culture, people, and processes. Outline direction and deployment of the Lean framework to ensure consistent and rigorous application across the business in line with best practice.</p><p>Reporting To: Quality Manager</p><p>Key Responsibilities:</p><ol><li>GENERAL AND TASK MANAGEMENT<br><ul><li>Contribute to the creation and implementation of best practice - Lean vision, strategy, policies, processes, and procedures to aid and improve operational performance</li><li>Contribute to new business initiatives and projects by reviewing and communicating the impact on Lean activities</li><li>Develop a robust continuous improvement strategy in partnership with the Management Team and key business stakeholders</li><li>Implement and support cultural change across the organization and drive business improvement through Lean Methodologies</li><li>Develop, deliver, and support delivery of business improvement change initiatives.</li><li>Develop and contribute towards improvement standards in line with best practice</li><li>Report on progress of projects, understanding the risks, dependencies, budgets, resourcing, issues, critical milestones and forthcoming pipeline, and actions necessary to ensure success</li><li>Define, develop, and publish business improvement process documentation to reflect best practice</li><li>Undertake business process analysis, statistical analysis for improvement projects and to support wider change</li><li>Lead, define and develop continuous improvement activities designed to improve performance, such as the planning and running of lean events</li><li>Perform root cause analysis and resolve problems using Six sigma approach</li><li>Identify business improvement opportunities within the organization</li><li>Conduct risk assessments of processes and tasks in the Manufacturing environment.</li></ul></li><li>PEOPLE MANAGEMENT<br><ul><li>Report on achievement of targets and identify any actions required</li><li>Ensure relevant on-going learning and development of all employees in lean improvement tools and communication methods</li><li>Coach and facilitate teams and individuals to identify and implement improvement opportunities</li><li>Build organizational capability by hiring and developing the continuous improvement team.</li><li>Develop annual development plans and provide input on organization capability/succession planning</li><li>Develop and build a culture of engagement at all levels of the Organization to provide a highly energized team which is flexible to meet the changing needs of the business</li><li>Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required</li><li>Motivate and coach the team to operational success</li></ul></li><li>RELATIONSHIP MANAGEMENT<br><ul><li>Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance</li><li>Stay current and up to date on any technology changes that may affect Lean and advise others of any impact</li><li>Liaise and communicate with other departments, customers, suppliers and other service providers</li><li>Ensure an effective interface with other departmental staff is maintained</li></ul></li><li>SELF-MANAGEMENT<br><ul><li>Support, comply and ensure complicity with Health &amp; Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures</li><li>Embraces personal challenge</li><li>Confident, rounded thinking</li><li>Is self-aware</li><li>Is resilient, assertive, optimistic and open to change</li><li>Engages interest and participation of others and has a collaborative approach to working with others</li><li>Actively Committed to team development</li><li>High levels of motivation and action orientated</li></ul></li></ol><p>Skills and Attributes:</p><ul><li>Ability to sustain and develop team working and team-based problem solving</li><li>Excellent leadership and man- management skills</li><li>Good interpersonal skills</li><li>Ability to manage a variety of cross-functional team members</li><li>Excellent written, verbal and presentation skills</li><li>Excellent organizational and follow-up skills</li><li>Commercially and financially aware</li></ul><p>Qualifications and Experience Levels:</p><ul><li>5 to 8 years of experience in Automobile OEM within Lean environment.</li><li>Full time bachelor s degree in Mechanical or Automobile Engineering from reputed college</li><li>ASQ / IASSC certified Lean Six Sigma Green Belt is mandatory</li><li>ISO 9001:2015 internal auditor certification from ANSI/ASQ or similar agencies is Mandatory</li><li>ISO 14001 &amp; OSHA 45001 certification (Internal auditor) will be an advantage</li><li>Significant work experience in a high-volume manufacturing environment, preferably Bus industry</li><li>Knowledge and understanding of TQM, OE/OD is mandatory</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>5 to 8 years of experience in Automobile OEM within Lean environment.</li><li>Full time bachelor s degree in Mechanical or Automobile Engineering from reputed college</li><li>ASQ / IASSC certified Lean Six Sigma Green Belt is mandatory</li><li>ISO 9001:2015 internal auditor certification from ANSI/ASQ or similar agencies is Mandatory</li><li>ISO 14001 &amp; OSHA 45001 certification (Internal auditor) will be an advantage</li><li>Significant work experience in a high-volume manufacturing environment, preferably Bus industry</li><li>Knowledge and understanding of TQM, OE/OD is mandatory</li><li>Ability to sustain and develop team working and team-based problem solving</li><li>Excellent leadership and man- management skills</li><li>Good interpersonal skills</li><li>Ability to manage a variety of cross-functional team members</li><li>Excellent written, verbal and presentation skills</li><li>Excellent organizational and follow-up skills</li><li>Commercially and financially aware</li></ul>

<p><h4>Service delivery coordinator</h4> <p>Do you enjoy leading a team that provides a high-quality service for our customers?<br> Do you love collaborating with teams to solve complex problems?</p> <h4>Join our team</h4> <p>Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.</p> <h4>Partner with the best</h4> <p>As the service coordinator, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short and long term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.</p> <h4>As a service delivery coordinator, you will be responsible for:</h4> <ul> <li>Protecting the health and safety of our personnel and the environment.</li> <li>Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars.</li> <li>Ensuring the assigned contracts/quotes are fully understood and capitalized upon.</li> <li>Coordinating and monitoring all job activities as outlined in MTJC across organizational boundaries.</li> <li>Acting as primary contact for client for job preparation, execution and close out.</li> <li>Being responsible for scheduling and dispatching of resources in line with job requirements.</li> <li>Being familiar with the assigned client’s process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the client’s objectives (examples: clients asking for Baker Hughes to operate outside of product specifications, client asking Baker Hughes to execute work in a way that is not aligned with the Baker Hughes SOP).</li> <li>Prompting escalation of issues that can impact service delivery.</li> <li>Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.</li> <li>Complying with job center and S&OP platforms.</li> </ul> <h4>Fuel your passion</h4> <p>To be successful in this role you will:</p> <ul> <li>Have a bachelor's degree in engineering.</li> <li>Have 10 years of experience in drilling services.</li> <li>Have previous experience as an applications engineer for 4+ years.</li> <li>Have technical knowledge and engineering understanding towards drilling services.</li> <li>Be able to work in a team.</li> <li>Be able to demonstrate leadership skills.</li> <li>Demonstrate intermediate / advanced English.</li> </ul> <h4>Work in a way that works for you</h4> <p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p> <ul> <li>Office worker</li> </ul> <h4>Working with us</h4> <p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p> <h4>Working for you</h4> <p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p> <ul> <li>Contemporary work-life balance policies and wellbeing activities.</li> <li>Comprehensive private medical care options.</li> <li>Safety net of life insurance and programs.</li> <li>Tailored financial programs.</li> <li>Additional elected or voluntary benefits.</li> </ul> <p>The Baker Hughes internal title for this role is: Services Senior Specialist - Service Delivery Coordination.</p> <h4>About us</h4> <p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for</p><p></p>

<p><h4>Service delivery coordinator</h4> <p>Do you enjoy being part of a successful team?<br> Join our pressure pumping team now!<br> Partner with the best.</p> <p>As a service delivery coordinator, you will be responsible for:</p> <ul> <li>Ensuring all activities are carried out according to our core values, non-negotiables, and our cultural pillars.</li> <li>Ensuring the assigned contracts/quotes are fully understood and capitalized upon.</li> <li>Coordinating and monitoring all job activities as outlined in job cycle management across organizational boundaries.</li> <li>Reviewing the job planning, equipment preparation, and people readiness.</li> <li>Working with I&S project managers and/or other PL’s SDC on cross-PL critical tasks within a job.</li> <li>Prompting escalation of issues that can impact service delivery.</li> <li>Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.</li> <li>Coordinating with field crews to manage any requirements/mobilizations during the job at the customer well site/location.</li> <li>Developing team in line with competency and training programs for their respective positions as well as future career plans.</li> <li>Assisting other service delivery coordinators with peer reviews.</li> <li>Ensuring compliance with company policies, procedures, laws, regulations, and ISO and API requirements.</li> </ul> <h4>Fuel your passion</h4> <p>To be successful in this role you will:</p> <ul> <li>Have a bachelor's degree in engineering or a relevant, related subject.</li> <li>Have more than 10 years of experience in oil field services.</li> <li>Have previous technical experience in coil tubing field.</li> <li>Demonstrate prior business ownership (HSE, financial, service delivery).</li> <li>Demonstrate experience of leadership, mentoring, and developing teams in a global matrix environment.</li> <li>Be a motivated self-starter, proactively taking the initiative to lead and solve problems.</li> <li>Demonstrate good communication, interpersonal, and leadership skills with the ability to influence others and lead teams.</li> <li>Have experience in the Middle East.</li> </ul> <h4>Work in a way that works for you</h4> <p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p> <ul> <li>Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.</li> </ul> <h4>Working with us</h4> <p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p> <h4>Working for you</h4> <p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p> <ul> <li>Contemporary work-life balance policies and wellbeing activities.</li> <li>Comprehensive private medical care options.</li> <li>Safety net of life insurance and programs.</li> <li>Tailored financial programs.</li> <li>Additional elected or voluntary benefits.</li> </ul> <p>The Baker Hughes internal title for this role is: Services Advisor - Service Delivery Coordination.</p> <h4>About us</h4> <p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>

<p><h4>Service delivery coordinator</h4> <p>Do you enjoy being part of a successful team?<br> Join our pressure pumping team now!<br> Partner with the best.</p> <p>As a service delivery coordinator, you will be responsible for:</p> <ul> <li>Ensuring all activities are carried out according to our core values, non-negotiables, and our cultural pillars.</li> <li>Ensuring the assigned contracts/quotes are fully understood and capitalized upon.</li> <li>Coordinating and monitoring all job activities as outlined in job cycle management across organizational boundaries.</li> <li>Reviewing the job planning, equipment preparation, and people readiness.</li> <li>Working with I&S project managers and/or other PL’s SDC on cross-PL critical tasks within a job.</li> <li>Prompting escalation of issues that can impact service delivery.</li> <li>Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.</li> <li>Coordinating with field crews to manage any requirements/mobilizations during the job at the customer well site/location.</li> <li>Developing team in line with competency and training programs for their respective positions as well as future career plans.</li> <li>Assisting other service delivery coordinators with peer reviews.</li> <li>Ensuring compliance with company policies, procedures, laws, regulations, and ISO and API requirements.</li> </ul> <h4>Fuel your passion</h4> <p>To be successful in this role you will:</p> <ul> <li>Have a bachelor's degree in engineering or a relevant, related subject.</li> <li>Have more than 10 years of experience in oil field services.</li> <li>Have previous technical experience in coil tubing field.</li> <li>Demonstrate prior business ownership (HSE, financial, service delivery).</li> <li>Demonstrate experience of leadership, mentoring, and developing teams in a global matrix environment.</li> <li>Be a motivated self-starter, proactively taking the initiative to lead and solve problems.</li> <li>Demonstrate good communication, interpersonal, and leadership skills with the ability to influence others and lead teams.</li> <li>Have experience in the Middle East.</li> </ul> <h4>Work in a way that works for you</h4> <p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p> <ul> <li>Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.</li> </ul> <h4>Working with us</h4> <p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p> <h4>Working for you</h4> <p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p> <ul> <li>Contemporary work-life balance policies and wellbeing activities.</li> <li>Comprehensive private medical care options.</li> <li>Safety net of life insurance and programs.</li> <li>Tailored financial programs.</li> <li>Additional elected or voluntary benefits.</li> </ul> <p>The Baker Hughes internal title for this role is: Services Advisor - Service Delivery Coordination.</p> <h4>About us</h4> <p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Ingénieur-e Développement Logiciel embarqué produit optronique F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Au sein de la Direction Technique, vous serez intégré-e dans la Direction Ingénierie Optronique d'environ 600 salarié-e-s.<br>En Equipes pluridisciplinaires réparties sur plusieurs sites, nous imaginerons ensemble les architectures logicielles dans nos futurs produits de haute technologie dans les secteurs aéronautique, terrestre et maritime en favorisant les synergies et l'intelligence collective.<br>Intégré-e à une équipe logicielle dynamique en charge du développement de produits optroniques et en interface avec les autres métiers (électronique, mécanique, production, cybersécurité etc...), vous participerez à toutes les phases du développement avec agilité et innovation.</p><br><br><p>Des déplacements occasionnels seront à prévoir.<br>Un anglais technique est demandé pour cette offre.<br>Soucieux de la flexibilité au travail, Safran Electronics &amp; Defense a signé un accord télétravail vous permettant d'aménager votre organisation professionnelle.<br>Situé aux portes du Vexin, à 30 minutes de Paris, notre établissement d'Eragny bénéficie d'infrastructures contribuant fortement à la qualité de vie sur le site. Rénové en 2016, il permet à nos collaborateurs de concilier activités professionnelles et sportives (vestiaires sur site et infrastructures sportives situés à proximité), de brainstormer en salle créativité, de profiter d'un espace dédié à la convivialité et d'accéder à des services utiles tels que la conciergerie.</p><br><br><p>De formation BAC+5, spécialisé-e en logiciel et électronique et avec un fort intérêt pour la défense et l'aéronautique, vous disposez d'une première expérience significative et de compétences consolidées dans les développements logiciels embarqués :<br>- Langages C/C++,<br>- OS/Drivers,<br>- Temps réels,<br>- Cybersécurité etc...<br>Vous bénéficiez d'un esprit d'analyse et de synthèse. Vous êtes force de proposition pour concevoir les briques technologiques innovantes de nos produits de demain. Vous savez estimer, communiquer sur votre avancement et vous engager sur les temps de développement en anticipant les difficultés.<br>Autonome, bon.ne communicant-e, dynamique, rigoureux-se, organisé-e, vous avez une aisance relationnelle et appréciez le travail en équipe.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Ingénieur-e Développement Logiciel embarqué produit optronique F/H F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Au sein de la Direction Technique, vous serez intégré-e dans la Direction Ingénierie Optronique d'environ 600 salarié-e-s.<br>En Equipes pluridisciplinaires réparties sur plusieurs sites, nous imaginerons ensemble les architectures logicielles dans nos futurs produits de haute technologie dans les secteurs aéronautique, terrestre et maritime en favorisant les synergies et l'intelligence collective.<br>Intégré-e à une équipe logicielle dynamique en charge du développement de produits optroniques et en interface avec les autres métiers (électronique, mécanique, production, cybersécurité etc...), vous participerez à toutes les phases du développement avec agilité et innovation.</p><br><br><p>Des déplacements occasionnels seront à prévoir.<br>Un anglais technique est demandé pour cette offre.<br>Soucieux de la flexibilité au travail, Safran Electronics &amp; Defense a signé un accord télétravail vous permettant d'aménager votre organisation professionnelle.<br>Situé aux portes du Vexin, à 30 minutes de Paris, notre établissement d'Eragny bénéficie d'infrastructures contribuant fortement à la qualité de vie sur le site. Rénové en 2016, il permet à nos collaborateurs de concilier activités professionnelles et sportives (vestiaires sur site et infrastructures sportives situés à proximité), de brainstormer en salle créativité, de profiter d'un espace dédié à la convivialité et d'accéder à des services utiles tels que la conciergerie.</p><br><br><p>De formation BAC+5, spécialisé-e en logiciel et électronique et avec un fort intérêt pour la défense et l'aéronautique, vous disposez d'une première expérience significative et de compétences consolidées dans les développements logiciels embarqués :<br>- Langages C/C++,<br>- OS/Drivers,<br>- Temps réels,<br>- Cybersécurité etc...<br>Vous bénéficiez d'un esprit d'analyse et de synthèse. Vous êtes force de proposition pour concevoir les briques technologiques innovantes de nos produits de demain. Vous savez estimer, communiquer sur votre avancement et vous engager sur les temps de développement en anticipant les difficultés.<br>Autonome, bon.ne communicant-e, dynamique, rigoureux-se, organisé-e, vous avez une aisance relationnelle et appréciez le travail en équipe.</p><br><br><br> </div>

<p> </p> <p> <strong>Name of the position: </strong>Senior Manager, Capital Raising &amp; Investor Relations</p> <p> <strong>Reported To:</strong> Chief Investment Officer</p> <p> <strong>Department: </strong> Private Equity </p> <p> <strong>Engagement Type: </strong>Fixed-term consultancy contract, 12 months, renewable subject to performance and business requirements</p> <p> <strong>Objective: </strong> </p> <p> TANMIA is establishing a dedicated Capital Raising and Investor Relations function within its Private Markets division to attract third-party institutional capital for TANMIA-managed funds, investment vehicles, co-investments, and discretionary mandates.</p> <p>The Senior Manager will be responsible for developing a qualified investor pipeline, converting investor relationships into capital commitments, supporting the development and market positioning of new investment products through early investor engagement and market sounding, and building sustainable fundraising and investor-relations capabilities across TANMIA. The role requires a strong network across Oman, the wider GCC region and internationally, together with a proven ability to originate, negotiate, and close fundraising opportunities.</p> <p>The position will work closely with the Chief Investment Officer, investment teams, Legal, Risk, Compliance, and other relevant functions to ensure that fundraising activities are commercially effective, properly governed, and aligned with TANMIA's investment strategies.</p> <p> <strong>Key Routine Tasks:</strong> </p> <p>Capital Raising and Business Development</p> <p> Develop and execute a comprehensive capital-raising strategy for TANMIA's private-market funds, investment vehicles, co-investments, and institutional mandates.</p> <p> Initiate, develop, and close capital commitments from sovereign entities, pension funds, family offices, banks, insurance companies, endowments, high-net-worth investors, and other institutional and private investors.</p> <p> Leverage an established network across Oman, the UAE, Saudi Arabia, and other GCC markets to expand TANMIA's investor base.</p> <p> Identify new fundraising channels, strategic partnerships, placement opportunities, and cross-border distribution arrangements.</p> <p> Lead commercial discussions and support the negotiation of investment terms, mandates, and investor commitments in coordination with the relevant internal teams.</p> <p> </p> <p>Investor Relations and Engagement</p> <p> Develop and maintain trusted, long-term relationships with existing and prospective investors.</p> <p> Lead investor meetings, roadshows, presentations, due-diligence sessions, and follow-up engagement throughout the fundraising cycle.</p> <p> Coordinate the preparation of pitchbooks, proposals, investment presentations, due-diligence materials, and investor communications.</p> <p> Ensure that investor messaging is clear, consistent, accurate, and aligned with each fund's investment strategy, performance profile, and commercial terms.</p> <p> Maintain regular communication with investors and ensure the timely resolution of enquiries and information requests.</p> <p>Function Establishment and Governance</p> <p> Establish the operating model for TANMIA's Capital Raising and Investor Relations function, including its processes, governance, systems, and reporting arrangements.</p> <p> Develop an investor-segmentation and targeting framework based on investor profile, strategic fit, mandate, appetite, and likelihood of conversion.</p> <p> Implement a structured pipeline-management process covering origination, qualification, engagement, due diligence, negotiation, and closing.</p> <p> Establish appropriate investor-relationship management tools, records, documentation standards, and management dashboards.</p> <p> Build, develop, coach, and mentor the investment team, progressively developing internal capability across fundraising, investor coverage, relationship management, product positioning, market sounding, negotiation, and closing.</p> <p> Establish structured knowledge-transfer, and on-the-job development arrangements to ensure that the function develops sustainable institutional capability.</p> <p> Develop appropriate talent-development plans for the function and identify high-potential staff who can progressively assume broader fundraising and investor-relations responsibilities.</p> <p> Promote a strong fundraising and investor-oriented culture across the Investment Department and the wider organization by increasing awareness of institutional fundraising approaches, investor expectations, fundraising cycles, marketability considerations, and the importance of incorporating investor perspectives into product development.</p> <p>Internal Coordination</p> <p> Engage with the investment teams at an early stage of developing new funds, investment products, vehicles, and mandates to conduct preliminary market sounding and assess investor appetite, preferred structures, commercial terms, and positioning before the product is finalized.</p> <p> Provide structured investor and market feedback to the investment teams and actively contribute to refining the investment concept, structure, target size, economics, terms, positioning, and fundraising strategy to improve marketability and probability of successful capital raising.</p> <p> Act as the bridge between the investment teams and the investor market throughout the product-development process, ensuring that relevant investor feedback is incorporated while maintaining the integrity of TANMIA's investment objectives and commercial requirements.</p> <p> Work closely with the investment teams to align fundraising priorities with fund strategies, transaction pipelines, commercial terms, and closing timelines.</p> <p> Coordinate with Legal, Risk, Compliance, Finance, and Operations to support investor onboarding, due diligence, documentation, and closing requirements.</p> <p> Support executive management in strategic investor discussions and external stakeholder engagement.</p> <p>Performance and Reporting</p> <p> Deliver agreed annual and periodic capital-raising targets.</p> <p> Maintain a reliable, up-to-date pipeline showing investor status, expected commitment, probability of conversion, next action, and anticipated closing date.</p> <p> Provide regular reports to the Executive management covering fundraising progress, pipeline value, conversion rates, investor feedback, risks, and required actions.</p> <p> Monitor market developments, competitor activity, investor appetite, and fundraising trends across Oman and the GCC.</p><ul> </ul> <p> </p><p><strong>Desired Candidate Profile</strong></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Qualifications And Experience :</strong></p><p style="font-size: 11px;">Bachelor's degree in Finance, Economics, Business Administration, Investment Management, or a related discipline.</p><p style="font-size: 11px;">A postgraduate qualification, such as an MBA or MSc in Finance or any relevant professional certificate, is preferred.</p><p style="font-size: 11px;">At least 15 years of relevant experience in capital raising, investment banking, private markets, asset management, institutional wealth management, private placement, or investor relations.</p><p style="font-size: 11px;">Demonstrable track record of originating and closing institutional capital commitments, preferably for private-market funds, alternative investments, or investment mandates.</p><p style="font-size: 11px;">Established senior-level relationships with sovereign entities, pension funds, family offices, financial institutions, and other professional investors across Oman,the wider GCC and internationally.</p><p style="font-size: 11px;">Experience in establishing or developing a capital-raising, placement, distribution, or investor-relations function.</p><p style="font-size: 11px;">Strong understanding of private-market investment structures, fundraising cycles, due-diligence requirements, fund economics, and investor decision-making.</p><p style="font-size: 11px;">Sound knowledge of the GCC investment landscape and relevant regulatory and cross-border considerations.</p><p style="font-size: 11px;">Fluency in Arabic and English, with excellent written, presentation, negotiation, and relationship-management capabilities.</p><p style="font-size: 11px;"></p><p style="font-size: 11px;"></p><p style="font-size: 11px;"><br></p>

<p><b>JOB SUMMARY </b>Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes.</p><p>Managing Technology Needs within Budget Targets Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks; processes invoices for their property/properties. Conducts periodic inventories of applications and hardware; prepares reports as requested. Confirms that technology assets are secured. Complies with technology-related vendor contracts.</p><p>Building and Sustaining Relationships with Customers Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. Provides customer service to associates at dedicated property/properties. Responds to inquiries from customers/vendors/peer group. Provides detailed status reports as requested.</p><p>Verifying Client Technology Needs are Met Assists in disaster recovery and business continuity as it relates to technology. Provides technical guidance. Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes. Supports guest and associate internet access requirements. Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources. Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network. Moves/adds/changes PCs/peripherals; migrating data when necessary. Performs routine desktop backup as scheduled or directed. Provides end-user support. Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place. Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. Pulls through support for corporate, regional and property initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience Required: High school diploma or GED; 2-4 years experience in the Information Technology or related professional area. OR 2-year degree from an accredited university in Business Administration, Information Technology, or related major; 2 years experience or related professional area. Preferred: System-related professional certifications desired.</p>

<p><br></p><p>A) Senior Estimation &amp; Proposal Engineer</p><p>1) Degree in Mechanical Engineering.</p><p>2) 8+ years of experience in Estimation &amp; Proposal writing</p><p>3) Minimum 4+ year experience in EPC estimation and proposal / 6+ Years experience in construction estimation</p><p>4) Strong knowledge of international codes and standards</p><p>5) Strong knowledge of international codes and standards</p><p>6) Experience in bidding for long-term contracts is an added advantage.</p><p>7) Familiarity with local construction codes and regulations.</p><p>8) Working knowledge of PDO, OQ, and Oxy specifications.</p><p>9) Experience in contract processing and contract management.</p><p>10) GCC / Oman experience is a must</p><p>B) Sales Engineer (Rotating &amp; Static)</p><p>5 Years of experience require</p><p>1) Degree in Mechanical / Chemical Engineering.</p><p>2) Identify, target and create prospects for business development.</p><p>3) Sales and marketing activities for the Principal / representing companies and their products.</p><p>4) Manage various aspects of project information in to competitive intelligence system</p><p>5) Networking with key personnel of both clients and Principals</p><p>6) To meet or exceed sales targets consistently</p><p>7) Responsible for sending product information, proposals and quotes, correspondence to follow up and to generate new sales, and maintaining accurate database of all contact interactions</p><p>8) To prepare tenders for various projects involving equipment</p><p>9) Reporting to the Sales Manager</p><p>10) GCC / Oman experience is a must</p><p>C) Painting &amp; Coating Inspector</p><p>1) Diploma / Degree in Mechanical, Chemical, or related engineering discipline.</p><p>2) Minimum 5 years of experience in painting/coating inspection for oil &amp; gas, industrial, or EPCC projects in Oman or the GCC, including workshop / manufacturing environments.</p><p>3) Valid BGAS or NACE Level II Coating Inspector certificate (mandatory).</p><p>4) Hands-on expertise in inspection of piping external, vessel internal/external, and storage tank internal/external painting/coating applications.</p><p>5) Solid knowledge of applicable international codes and standards.</p><p>D) QCI Painting Inspector</p><p>1) Diploma / Degree.</p><p>2) Minimum 5 years in these Minimum 3 years overseas experience in QA / QC Painting Inspector works, for Refinery / Petrochemical / Oil &amp; Gas Projects (Storage Tanks, Pressure Vessel, Piping &amp; Structure).</p><p>3) Well experienced in Tank internal / external painting system including GRE coating.</p><p>4) Knowledge in ASTM, ISO, SSPC and NACE</p><p>E) HSE Officer</p><p>1) Bachelor s degree in Occupational Health &amp; Safety, Environmental Science, Engineering, or related field.</p><p>2) HSE certification (NEBOSH, IOSH, OSHA, etc.) is highly desirable</p><p>3) 3-5 years of experience in a safety role, preferably in the oil and gas / Petrochemical / Refinery industry.</p><p>F) Senior Planning &amp; Project Control Engineer</p><p>1) Diploma / B. Tech / BE, Mechanical Engineering. PMP Certification.</p><p>2) 15+ years related experience and minimum 8+ years experience in the Planning engineer position with independently preparing project construction plans and schedules with resources schedules (Manpower/Materials/Equipment), control of major EPC Projects in Oil &amp; Gas industry and Fabrication Shop</p><p>3) Capable of preparing Project planning deliverables, Master schedules and Issuance of company procured and Client supply materials.</p><p>4) Progress reporting (External to Clients &amp; Internally to Management) including updating, monitoring and project controls. Responsible for development of Work breakdown Structure, Earned value and performance measurement for each project.</p><p>5) Coordinate between Engineering, Procurement, Suppliers and Construction teams during design and construction phases.</p><p>6) Experience in managing multiple subcontractors with high value subcontracts.</p><p>7) Independently manage planning and project control functions for EPC projects.</p><p>8) Prepare and update baseline schedules using Primavera (P6) or equivalent tools.</p><p>9) Track progress and prepare daily, weekly, and monthly reports.</p><p>10) Conduct delay analysis and propose mitigation plans. Issue cost reports and VOWD reports.</p><p>G) Permit Holder (Mechanical)</p><p>1) Diploma / Degree in Mechanical Engineering.</p><p>2) (PDO/ OQ valid permit cards preferred)</p><p>H) Senior HR Executive (Chennai Location)</p><p>1) MBA in Human Resource.</p><p>2) Must be having 2-5 years experience in recruitment for workmen and staff category.</p><p>3) Lead end-to-end recruitment process, attracting the most suitable candidate to support business objectives. (Blue &amp; White Collar)</p><p>4) Collaborate with line managers and division head, to understand manpower needs and ensure a streamlined recruitment experience.</p><p>5) Domestic Travelling required, as per work scope.</p><p>6) Foster positive employee relations by addressing concerns, resolving conflicts, and promoting collaborative work environment.</p><p>7) Coordinate with team to understand the training requirement.</p><p>8) Oversee the performance management process, ensure fair and transparent evaluation.</p><p>9) Work closely with division to set the performance expectation and to provide feedback to the employee.</p><p>10) Manage and administer the monthly payroll and C&amp;B program.</p><p>11) Ensure compliance with relevant labour laws and industry standards.</p><p>12) Devise the compensation schemes and implement to ensure employee motivation.</p><p>13) Develop and update HR policies and procedures, ensuring alignment with legal requirements and best practices.</p><p>14) Stay informed about the changes in labor laws and update organization policies accordingly.</p><p>15) Update the ISO audit related documents.</p><p>16) Collaborate with relevant stakeholders to create a positive and supportive work environment.</p><p>17) Organize orientation for new employees and exit interview.</p><p>18) Organize the camp inspection with the support of Admin, so a better living environment.</p><p>19) Maintain records for each employee.</p><p>20) Establish and maintain medical service providers, ensuring their continuous development.</p><p>21) Evaluate and select insurance policies and vendors.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>1) Diploma / Degree in Mechanical Engineering.</p><p>2) (PDO/ OQ valid permit cards preferred)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>EY Muscat - Assurance - Audit Work Experience Opportunities</b></p><br> <p><b>Location: Muscat</b></p><br> <p><b>Will you shape the future or will the future shape you?</b></p><br> <p>Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skills you need to stay relevant today and, in the future, – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond.</p><br> <p><b>The opportunity: your next adventure awaits</b></p><br> <p>The opportunity is specifically for those interest in Audit under the Assurance Service line.Our tailored external audit services help build trust and confidence through transparency, clarity and consistency. Audit services involve reporting on fairness in all material respects with which a client’s audited financial statements are presented, in conformity with the applicable financial reporting framework.&nbsp;Click&nbsp;here&nbsp;to learn more about our Assurance service line.</p><br> <p>If you are a university graduate, this could be an opportunity for you. You will be part of a team working with interesting clients, and we'll help you to enhance your strengths and acquire new skills for your career.</p><br> <p><b>What we look for:</b></p><br> <ul><li><b>You have an agile, growth-oriented mindset.&nbsp;</b>What you know matters, but the right mindset is just as important. We’re looking for innovative individuals who can work in an agile way and keep pace with a rapidly changing world.</li><li><b>You are curious and purpose-driven.&nbsp;</b>We seek individuals who see opportunities instead of challenges and ask better questions to find better answers.</li><li><b>You are inclusive.&nbsp;</b>We value individuals who embrace diverse perspectives, appreciate differences, and work inclusively to build safety and trust.</li></ul> <p><b>Qualifications:</b></p><br> <ul><li>Bachelor’s or Master’s degree in Accounting, completed within the past 18 months.</li><li>A basic understanding of Auditing, Accounting, and Financial Reporting Standards.</li><li>Ability to understand, document, use, evaluate, and provide insights/observations on financial accounting processes (financial statement close process, strategic planning, and budget setting).</li></ul> <p><b>What will you do:</b></p><br> <ul><li>Support the execution of external audit engagements by reviewing financial statements and assessing whether they are prepared fairly and in accordance with applicable accounting and reporting standards.</li><li>Perform audit procedures, including testing financial transactions, analyzing supporting documentation, and evaluating internal controls to identify risks and obtain audit evidence.</li><li>Collaborate with multi-diverse audit teams to deliver high-quality audit services across a range of industries, while building strong client relationships.</li><li>Apply EY’s Global Audit Methodology and leverage advanced audit technologies, data analytics, and AI-enabled tools to enhance audit quality, consistency, and efficiency.</li><li>Contribute to audit deliverables, share findings with the engagement team, and continue building your technical knowledge, professional judgment, and understanding of business and regulatory requirements.</li></ul> <p><b>What’s in it for you:</b></p><br> <ul><li>Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs.</li><li>Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds.</li><li>Bring out the best in yourself with continuous investment in your personal well-being and career development.</li><li>Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society.</li></ul> <p><b>What you can expect:</b></p><br> <p><b>Step 1: Apply</b></p><br> <p>Please complete the online application and answer all the questions.</p><br> <p><b>Step 2: Online Assessments</b></p><br> <p>If selected, you will receive an invitation to complete the EY online assessments.</p><br> <p><b>Step 3: Interview</b></p><br> <p>Upon passing the assessments, you will receive an invitation for an initial interview.</p><br> <p><b>Step 4: Attend</b></p><br> <p>If shortlisted, you may be invited to attend a recruitment day or a technical interview.</p><br> <p><b>Step 5: Receive</b></p><br> <p>If successful, you will receive an offer to join EY and begin your career at one of the best companies to work for.</p><br> <p><b>Are you ready to shape your future with confidence? Apply today.</b></p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodation you may need.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<p>Responsibilities</p><p>Strategic Contribution</p><ul><li>Support the line manager in translating the approved business plan and development strategy into executable project plans for assigned projects.</li><li>Manage assigned projects through the full development life cycle and applicable Project stage-gates, preparing the required submissions, evidence and recommendations for approvals.</li><li>Maintain current market, development, construction and tourism-sector knowledge relevant to assigned projects and incorporate relevant insights into project decisions.</li><li>Support the Business development team to establish the projects business opportunities</li></ul><p>Leadership</p><ul><li>Provide day-to-day leadership to project teams, consultants and contractors, setting clear deliverables, monitoring performance and ensuring accountability for agreed outcomes.</li><li>Support the development of Omani project-management capability through coaching, knowledge transfer and effective delegation.</li></ul><p>Organization Structure</p><ul><li>Support the line manager in defining project resourcing requirements and recommend appropriate consultant, contractor and internal-resource arrangements for efficient delivery.</li></ul><p>Budgets and Plans</p><ul><li>Manage project budgets, cash-flow forecasts, schedules and resource plans within approved business cases and phase budgets.</li><li>Monitor financial and schedule performance, identify variances early and recommend corrective actions to the line manager.</li></ul><p>Policies, Systems, Processes &amp; Procedures</p><ul><li>Apply OMRAN policies, stage-gate requirements, Delegation of Authority, project controls and relevant statutory requirements consistently across assigned projects.</li></ul><p>Operational</p><ul><li>Oversee project execution planning across scope, schedule, cost, quality, HSE, risk, procurement, approvals, and handover</li><li>Coordinate design development with Design &amp; Master Planning and Technical Services, ensuring compliance with approved master plans, land-use/GFA parameters, technical standards and infrastructure interfaces.</li><li>Manage consultants, project managers and contractors and ensure timely delivery of agreed outputs, decisions and corrective actions.</li><li>Prepare tender documentation and coordinate procurement activities with Capital Procurement &amp; Contracts and the relevant Tender Committee.</li><li>Administer consultancy and works contracts within delegated authority, including progress certification, claims management, variation control and contractual correspondence.</li><li>Manage project controls and reporting for cost, schedule, progress, risk, change and key decisions, escalating material issues to the line manager.</li><li>Identify project risks and opportunities and ensure appropriate mitigation and response plans are implemented and tracked.</li><li>Coordinate government, utility and other stakeholder approvals required for assigned projects, maintaining effective working relationships with relevant authorities.</li><li>Ensure central HSE requirements are implemented on all assigned sites and that environmental, coastal, archaeological and heritage constraints are appropriately managed.</li><li>Coordinate with Sales &amp; Leasing on product definition, launch readiness, pre-sales requirements, escrow compliance and customer handover for residential components.</li><li>Manage testing, commissioning, snagging, practical completion and handover, ensuring defects are closed and required records are transferred to the relevant operating or asset-management teams.</li><li>Support in-country value and Omanisation objectives through project procurement, contractor engagement and development of Omani talent.</li><li>Provide accurate and timely project information, recommendations and decision papers to the line manager and other governance forums.</li></ul><p>Key Performance Indicators</p><ul><li>Assigned projects delivered within approved cost and schedule parameters.</li><li>Achievement of approved project milestones and stage-gate requirements.</li><li>Accurate and timely project cost, schedule, risk and progress reporting.</li><li>Effective control of variations, claims and project changes.</li><li>Compliance with OMRAN design, technical, procurement and Delegation of Authority requirements.</li><li>Timely achievement of statutory, authority and utility approvals.</li><li>HSE performance with no major safety, environmental or heritage incidents.</li><li>Quality of completed works, including defects at handover and timely close-out.</li><li>Achievement of approved commercial and financial outcomes for assigned projects.</li><li>For residential projects, achievement of agreed launch/pre-sales readiness and customer handover targets.</li><li>Effective consultant and contractor performance against agreed deliverables.</li><li>Contribution to Omanisation, knowledge transfer and ICV objectives.</li></ul><p>Authorities</p><p>Decision-making authority extends to assigned projects and workstreams within approved budgets, contracts and the Company's Delegation of Authority. Matters outside delegated limits, including material scope, budget, phasing or land-use changes, are referred to the line manager and relevant governance authorities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Construction Management, Architecture, Quantity Surveying, Real Estate, Project Management or a related discipline.</li><li>A minimum of 8 years of relevant development/project-management experience, including responsibility for complex real-estate, tourism, hospitality, residential or mixed-use projects.</li><li>Strong working knowledge of property development and the full project life cycle from concept and feasibility through design, procurement, construction and handover.</li><li>Experience in building, utilities and infrastructure components of development projects.</li><li>Demonstrated experience managing consultants and contractors, including cost, contract, claims and variation matters.</li><li>Experience in stage-gated, PMO-driven or matrix delivery environments is preferred.</li><li>PMP, chartered status or equivalent professional qualification is an advantage.</li></ul><p>Key Skills &amp; Competencies</p><p>Functional</p><ul><li>Strong project planning, programming and delivery-management capability.</li><li>Sound commercial and cost-management knowledge, including budget control, contracts, claims and variations.</li><li>Ability to interpret project financial information, business cases and key commercial indicators.</li><li>Strong risk, issue and change-management capability.</li><li>Working knowledge of design management, construction, infrastructure and project handover.</li><li>Ability to coordinate multidisciplinary teams and operate effectively within governance and delegated-authority frameworks.</li></ul><p>Behavioral</p><ul><li>Strong communication, stakeholder-management and negotiation skills.</li><li>Delivery-focused, commercially aware, organised and able to manage multiple priorities under pressure.</li><li>High standards of accountability, integrity and accuracy in reporting.</li></ul><p>Key Relationships</p><p>Internal</p><ul><li>Development PMO, Design &amp; Master Planning and Technical Services.</li><li>Capital Procurement &amp; Contracts, Finance, Legal/GRC and HSE.</li><li>Sales &amp; Leasing, Asset Management, Commercial and other relevant OMRAN functions.</li></ul><p>External</p><ul><li>Project management consultants, designers, engineers, cost consultants, contractors and specialist advisers.</li><li>Municipality, utility providers, relevant ministries and other government authorities.</li><li>Customers, community representatives and other project stakeholders, as applicable.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><b>Brief Posting Description </b></p> <p>The Senior HSE &amp; Emergency Response Specialist is responsible for supporting the implementation and continual improvement of Health, Safety, Environment (HSE), Emergency Response, Fire Protection, and Environmental Management programs across mining operations, process plant facilities, workshops, warehouses, camps, and associated infrastructure.</p> <p>The role provides technical expertise in occupational health and safety, process plant safety, mining safety, emergency preparedness, firefighting, rescue operations, incident investigation, contractor management, and environmental compliance. The position ensures operational activities are conducted safely and in compliance with company standards, regulatory requirements, and international best practices while maintaining emergency response readiness across all MMC operations.</p> <p>Detailed Description </p> <p>MINING &amp; PROCESS PLANT HSE MANAGEMENT</p> <p>Support implementation and continual improvement of the Company's HSE Management System.</p> <p>Conduct HSE inspections and audits across open-pit mining operations, crushing plants, process plants, workshops, warehouses, laboratories, fuel storage facilities, and camps.</p> <p>Monitor compliance with company HSE procedures, permit-to-work systems, and regulatory requirements.</p> <p>Participate in Hazard Identification (HAZID), Job Safety Analysis (JSA), Task Risk Assessments (TRA), and Critical Risk Management processes.</p> <p>Monitor safe operation of mining equipment, haul roads, crushers, conveyors, stackers, reclaimers, mills, screening plants, and associated facilities.</p> <p>Support implementation of critical controls for mobile equipment, working at height, confined space entry, lifting operations, energy isolation (LOTO), and blasting activities.</p> <p>Conduct workplace exposure assessments related to dust, chemical exposure, noise, vibration, heat stress, and occupational health hazards.</p> <p>Review contractor activities and monitor contractor HSE compliance.</p> <p>Support operational departments in developing safe work procedures and risk mitigation measures.</p> <p>Promote a proactive safety culture through field engagement, coaching, and leadership interaction.</p> <p>PROCESS SAFETY MANAGEMENT</p> <p>Support process safety management activities within crushing, screening, ore handling, beneficiation, and processing facilities.</p> <p>Participate in process hazard reviews and risk assessments.</p> <p>Monitor implementation of process safety controls and operational safeguards.</p> <p>Assist in identifying potential process safety risks associated with equipment failures, fires, explosions, chemical releases, and loss of containment events.</p> <p>Participate in Management of Change (MOC) reviews.</p> <p>Support emergency shutdown and business continuity planning activities.</p> <p>INCIDENT INVESTIGATION &amp; REPORTING</p> <p>Lead or participate in investigations of all incidents, injuries, near misses, property damage, process safety events, environmental incidents, and dangerous occurrences.</p> <p>Conduct root cause analysis and develop preventive and corrective actions.</p> <p>Track and monitor action items until closure.</p> <p>Prepare comprehensive investigation reports and lessons-learned communications.</p> <p>Analyze trends and recommend improvement initiatives.</p> <p>EMERGENCY RESPONSE &amp; FIRE PROTECTION</p> <p>Respond to emergencies including fires, medical emergencies, rescue incidents, equipment failures, chemical releases, and environmental incidents.</p> <p>Perform industrial firefighting activities involving fixed plant facilities, mobile equipment, fuel storage areas, workshops, and buildings.</p> <p>Conduct rescue operations including vehicle extrication, confined space rescue, rope rescue, and recovery operations.</p> <p>Participate in mine rescue activities when required.</p> <p>Coordinate emergency response activities during operational incidents.</p> <p>Maintain readiness of emergency response facilities and resources.</p> <p>Provide Emergency First Aid and CPR as required.</p> <p>Support emergency evacuation and emergency communications during incidents.</p> <p>EMERGENCY PREPAREDNESS</p> <p>Develop, review, and update Emergency Response Plans (ERP) for mining and process plant operations.</p> <p>Conduct emergency drills and simulations for:</p> <p>Mine emergencies</p> <p>Process plant incidents</p> <p>Fire scenarios</p> <p>Chemical spills</p> <p>Confined space rescue</p> <p>Medical emergencies</p> <p>Vehicle accidents</p> <p>Environmental emergencies</p> <p>Evaluate drill effectiveness and implement improvement actions.</p> <p>Coordinate with Civil Defence, Ambulance Services, hospitals, and other external emergency organizations.</p> <p>Support emergency response training and competency management programs.</p> <p><br></p> <p><b>Education: </b></p> <p> Bachalor s Degree in Health and Safety, Fire and Safety, or a related discipline required.</p> <p>Certifications: </p> <p> NEBOSH - IGC / IOSH Managing Safely is mandatory</p> <p>Following certifications are added advantages.</p> <p> NEBOSH International Diploma</p> <p> </p> <p> Incident Investigation Certification</p> <p> </p> <p> Industrial Firefighting Certification</p> <p> </p> <p> Emergency Response &amp; Rescue Certification</p> <p> </p> <p> Mine Rescue Certification</p> <p> </p> <p> First Aid &amp; CPR Certification</p> <p> </p> <p> Hazardous Materials (HazMat) Response Certification</p> <p> </p> <p> Confined Space Rescue Certification</p> <p> </p> <p> Incident Command System (ICS) Training</p> <p> </p> <p><b>Experience: </b></p> <p> Minimum 7 years of HSE and Emergency Response experience in mining, mineral processing, metals, cement, heavy industry, or oil &amp; gas sectors.</p> <p> </p> <p> Minimum 3 years in open-pit mining and/or mineral processing operations.</p> <p> </p> <p> Experience in emergency response planning and firefighting operations.</p> <p> </p> <p> Experience conducting incident investigations and risk assessments.</p> <p><br></p>

<p>We are seeking a dynamic Training & Development Officer to join our Front of House Operations team in Muscat. This role is pivotal in enhancing the skills and performance of our restaurant staff, ensuring exceptional customer service and operational excellence. Responsibilities: 1. Training & Development: -Conduct Training Needs Analysis (TNA) to identify operational and service gaps. -Design and deliver induction, orientation, and onboarding programs for new hires. -Develop training materials, presentations, SOP guides, assessment tools, and training manuals. -Facilitate classroom, practical, and on-the-job training programs. -Conduct refresher training sessions on service standards, food safety, and operational procedures. -Coordinate cross-training initiatives to enhance workforce flexibility and succession planning. -Support the implementation of new company initiatives, menu launches, and operational changes. 2. FOH & Restaurant Operations Training -Train employees on restaurant service standards and guest engagement techniques. -Ensure team compliance with restaurant SOPs and brand standards. -Conduct product knowledge training covering food, beverages, promotions, and menu specifications. -Train staff on reservation management, POS systems, cash handling, and customer service protocols. -Coach supervisors and team leaders on leadership and people management skills. -Monitor service delivery and provide corrective coaching where required. 3. Performance Management -Evaluate employee performance through assessments, observations, and service audits. -Maintain employee training records and competency matrices. -Track individual development plans and follow up on training effectiveness. -Recommend development programs for high-potential employees. -Provide coaching and mentoring to improve operational performance. 4. Compliance & Quality Assurance -Ensure adherence to food safety, hygiene, HACCP, and occupational health & safety standards. -Conduct compliance audits and mystery guest evaluations. -Monitor implementation of company policies and procedures. -Support quality improvement initiatives to enhance guest satisfaction. 5. Reporting & Administration -Maintain an updated annual training calendar. -Prepare monthly training reports and KPI dashboards. -Monitor training attendance, completion rates, and certification records. -Manage training budgets, schedules, venues, and training resources. -Coordinate with restaurant managers and department heads regarding training requirements.</p><p>- Bachelor's degree in Hospitality, Human Resources, Education, or a related field. - Proven experience in training and development within the restaurant or hospitality industry, specifically with Front of House operations. - Excellent communication and presentation skills to effectively engage and motivate staff. - Strong organizational skills with the ability to manage multiple training initiatives simultaneously. - Knowledge of training methodologies and instructional design. - Ability to work collaboratively with diverse teams and adapt to a fast-paced environment. - Passion for enhancing customer service and staff development. -3-5 years of experience in restaurant, hospitality, or F&B operations. -Minimum 3 years of experience in training and development. -Experience in multi-unit restaurant operations is an advantage.</p>

<p>Develop and execute a strategic roadmap for the optimal utilization of OCI and AWS resources, aligning with the organization s business goals and technology objectives. Collaborate with senior leadership to define and refine the cloud strategy, ensuring that OCI and AWS resources are leveraged effectively to meet scalability, performance, and cost-efficiency targets. Analyse industry trends, best practices, and emerging technologies in the cloud space to provide insights and recommendations for enhancing the organization s cloud infrastructure. Establish governance frameworks, policies, and procedures to ensure compliance with security, regulatory, and data protection requirements. Act as a liaison between technical teams, business stakeholders, and executive management, translating technical concepts into actionable insights for informed decision-making.Performance Management &amp; KPI Tracking. Design, deploy, and manage OCI and AWS environments, including compute, storage, networking, and security components, following best practices and architectural guidelines. Configure and maintain automated infrastructure provisioning, scaling, and management using infrastructure as Code (IaC) tools such as Terraform, Cloud Formation, or equivalent. Monitor and optimize the performance, availability, and cost of OCI and AWS resources, proactively identifying and addressing bottlenecks, vulnerabilities, and areas for improvement. Implement and manage security controls, including identity and access management (IAM), encryption, network security, and compliance monitoring. Troubleshoot and resolve complex technical issues related to cloud infrastructure, collaborating with cross-functional teams and vendors as needed. Stay up to date with OCI and AWS updates, releases, and service offerings, evaluating their applicability and potential benefits for the organization. Mentor and guide junior members of the Cloud Operations team, providing technical expertise and fostering a culture of knowledge sharing and continuous learning. Collaborate with HR and management to develop training programs, workshops, and resources to enhance the cloud skills and knowledge of team members. Foster effective communication and collaboration across cross-functional teams, ensuring that cloud-related initiatives align with broader organizational objectives. Participate in the recruitment and onboarding of new team members, contributing to the selection process and providing technical guidance during the integration phase. Act as a point of contact for stakeholders, promoting a customer-centric approach to problem-solving and addressing inquiries and concerns in a timely and professional manner.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualification Bachelor s degree in Computer Science, Information Technology, or a related field; Master s degree preferred. Certification Relevant cloud certifications such as Oracle Cloud Infrastructure (OCI) Certified, AWS Certified SysOps Administrator, or equivalent. Experience 5 7 years of experience in strategy execution, business performance tracking, or PMO roles. Exposure to KPI governance and strategic reporting in ICT or service-based organizations preferred. Skills At least 5 years of equivalent work experience as a Cloud Engineer-OCI or similar role. Proven experience in designing, deploying, and managing complex cloud environments using OCI and AWS services. Strong understanding of infrastructure as code (IaC) principles and tools, automation, and DevOps practices. Proficiency in scripting languages such as Python, PowerShell, or Bash. Demonstrated ability to lead technical projects, mentor team members, and collaborate effectively across functional areas. Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders.</p>

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Prévisionniste traffic et maintenance CFM56 F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Vous êtes prêt-e à décoller avec nous ? Rejoignez l'équipe Safran Aircraft Engines : leader mondial dans la conception, la fabrication et la maintenance de moteurs d'avions civils et militaires. Ensemble, nous façonnons un avenir durable pour l'aviation et permettons à nos clients de voler en toute sécurité.<br>Au sein de la Direction Prévisions Rechanges, l'équipe analyses et prévisions chiffre d'affaires rechanges a en charge le suivi et l'analyse des ventes de pièces de rechange ainsi que la prévision du chiffre d'affaires à court (3 mois), moyen (5 ans) et long terme (20 ans). Ces activités requièrent une analyse fine du marché des Narrow Body, ainsi qu'une bonne connaissance de l'activité des ateliers de maintenance mondiaux. L'analyse des données disponibles dans les bases Safran, la captation d'informations terrain, ainsi que l'utilisation d'outils d'analyse de data et de modèles statistiques permettent l'atteinte des objectifs.<br>L'équipe analyses/prévisions chiffre d'affaires est actuellement composée de 5 personnes. Les différentes missions sont réparties au sein de l'équipe.<br>Les activités principales de l'analyste / prévisionniste chiffre d'affaires sont les suivantes :<br>• Analyses de données et prévisions :<br>o La collecte, la mise en forme et l'exploitation de données (trafic mondial, retraits, livraisons avions, utilisations avions, données moteurs, ventes, suivi du carnet de commandes, prévisions de shop visit par clients, ventes de pièces used, comportements clients, …) en utilisant les logiciels de Data analyse Dataiku et de visualisation PowerBI.<br>o L'analyse des données, la compréhension du marché (airlines, shops, avionneurs)<br>o La prévision de déposes pour shop visit de la flotte mondiale CFM56, en utilisant le modèle statistique de déposes pour SV développé par l'équipe Fleet data, et en prévoyant l'évolution des principaux paramètres drivant le comportement de la flotte (trafic, livraisons, retraits, stockages, utilisation, ….)<br>o Les études d'impact particulières de comportement client, d'analyse de la concurrence;<br>o Le reporting périodique requis, pour l'horizon moyen terme, au travers de la mise en place d'indicateurs et de dashboards.<br>• Interfaces / collaborations :<br>o Travail en collaboration avec les équipes des différentes Directions de Safran (Fleet data, marketing, Programmes, services relations clients (CSPM, FSE…), via l'animation et le pilotage de réunions thématiques.<br>o Travail avec GE (General Electric) qui réalise des activités et analyses équivalentes à l'équipe Safran : Partage de nos analyses, compréhension du marché, pratiques de modélisation et prévisions.<br>• Plan de progrès : Le.la prévisionniste / Analyste est acteur sur des actions d'amélioration continue des activités du périmètre de l'équipe et du département.</p><br><br><p>Quelques missions peu fréquentes à l'international</p><br><br><p>• Rigueur, esprit de synthèse et d'analyse<br>• Fortes compétences en analyse de données et visualisation. L'utilisation des outils Dataiku et PowerBI est nécessaire pour le poste, mais une formation interne est envisageable et facilement accessible pour une personne motivée.<br>• Le poste nécessite l'utilisation de Python à un niveau intermédiaire<br>• Aptitude au travail en équipe et en transversal<br>• Maîtrise des outils bureautiques<br>• Anglais courant pour des calls et des ateliers de travail avec GE ou des clients</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. .<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Leading Quality Assurance Team<br>• Trains team members and managers on problem solving, process improvement and strategic planning techniques<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.<br>• Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in quality assurance.<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Job summary</h4> <p>Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, general managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li> <li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing quality assurance goals</strong></p> <ul> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li> <li>Directs property quality efforts to address critical customer requirements.</li> <li>Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.</li> </ul> <p><strong>Leading quality assurance team</strong></p> <ul> <li>Trains team members and managers on problem solving, process improvement, and strategic planning techniques.</li> <li>Develops systems to enable employees to understand guest satisfaction results.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> <li>Coaches managers on adopting the Total Quality Management leadership style.</li> <li>Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.</li> <li>Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.</li> </ul> <p><strong>Managing quality tools</strong></p> <ul> <li>Ensures that management practices at all levels are aligned with quality tools.</li> <li>Uses data collection methods to compile, display, track, and analyze defect trends.</li> <li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li> <li>Analyzes issues and identifies trends.</li> </ul> <p><strong>Managing the guest experience</strong></p> <ul> <li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li> <li>Responds to and handles guest problems and complaints.</li> <li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li> <li>Creates an atmosphere in all properties that meets or exceeds guest expectations.</li> </ul> <p><strong>Managing and conducting human resources activities</strong></p> <ul> <li>Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</li> <li>Ensures employees are treated fairly and equitably.</li> <li>Ensures that regular, ongoing communication is happening in quality assurance.</li> <li>Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</li> <li>Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</li> <li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li> <li>Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.</li> <li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and supports the peer review process.</li> <li>Conducts annual performance appraisal with direct reports according to standard operating procedures.</li> <li>Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. .<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Leading Quality Assurance Team<br>• Trains team members and managers on problem solving, process improvement and strategic planning techniques<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.<br>• Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.<br>Managing Quality Tools<br>• Ensures that management practices at all levels are aligned with quality tools.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in quality assurance.<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>