Manager Jobs in Oman

<p>Bachelor's degree in Human Resources, Business Administration, or a related field.</p><p>Minimum 3 years of HR management experience.</p><p>Strong knowledge of Omani Labour Law and HR best practices.</p><p>Proven experience in recruitment, employee relations, performance management, and HR policy implementation.</p><p>Excellent leadership, communication, and organizational skills.</p><p>Proficiency in Microsoft Office and HRMS/ERP systems.</p><p>Fluent in English; Arabic is an advantage.</p><p>Experience in the engineering, logistics, industrial, or oil &amp; gas sector is preferred.</p><p>Omani nationality required&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Responsable Solutions IA &amp; UX base de Connaissances CSC F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Au sein de Safran Aircraft Engines, la Direction de l'Engineering du Support et des Services a pour mission d'assurer la satisfaction des clients et la profitabilité des activités par l'expertise technique. Elle compte ainsi une pluralité de métiers qui gèrent la relation client, le suivi du comportement des produits en service et l'élaboration d'actions correctives permettant d'optimiser le coût d'exploitation de plus de 30.000 moteurs. Elle assure le support des opérations clients en s'appuyant sur des représentants chez les compagnies aériennes et dans les ateliers de maintenance. Son ambition est d'être reconnue par les clients pour son expertise technique et son support adaptés à leurs besoins opérationnels.<br>Au sein du service Centre Support Clients (CSC) de SAFRAN Aircraft Engines, vous travaillerez en étroite collaboration avec l'équipe Front Office, Middle office et l'équipe de transformation digitale. L''équipe Front Office pour but d'assister les clients pour le compte de SAFRAN Aircraft Engines (CFM, Moteurs à Forte Puissance, MRO, Moteurs Militaires, …) et d'autres sociétés du groupe.<br>Vos missions consisteront à :<br>Gestion de la base de connaissance CSC:<br>•Poursuivre le déploiement du changement d'outil de la base de connaissance du Front Office afin d'améliorer efficacité et la qualité du support aux clients.<br>• Améliorer l'expérience utilisateur en appliquant le processus UX design à la base de connaissance actuelle.<br>• Travailler sur la mise à jour des processus en collaboration avec le back office pour améliorer l'expérience utilisateur de l équipe front office.<br>• Améliorer la base de connaissance actuelle afin de continuer le déploiement de l'IA<br>Développement de l'agentique IA dans nos processus CSC:<br>• Développer des agents ia sous copilot pour assister les équipes front office dans les activités quotidiennes et l'utilisation de la base connaissance.<br>• Développer pour l'équipe team leader des agents ia pour faciliter les activités de pilotages de l en cours csc<br>• Etudier les solutions concernant l'intégration vs le CRM<br>CRM amélioration de l'expérience utilisateur afin de gagner en efficacité en pilotant les évolutions outils nécessaires pour le Front Office:<br>• Travailler sur la répartition des activités entre un logiciel d'aide à l'utilisateur intègre au logiciel de traitement des questions CSC versus la base de connaissances existantes.<br>• Piloter les demandes d'évolutions en Lien avec les Team Leader et le responsable du Front office sous forme de rituel dans l'objectif de donner la visibilité aux membres du Front office.<br>Développer une solution permettant aux équipes Front office de connaitre l'ensemble des demandes d'évolution en cours afin d'éviter la génération de doublon.<br>Plan de progrès Front office:<br>• Perfectionner la qualité du support et l'image de marque de SAFRAN Aircraft Engines en accompagnant les équipes.<br>• Participer au développement des actions de progrès du CSC.</p><br><br><p>Poste en normal<br>Poste comportant du télétravail à la suite de la montée en compétence<br>Travail dans un environnement multiculturel et dans la langue anglaise</p><br><br><p>Connaissance en UX design<br>Connaissance en IA (Language, agentique,..)<br>Connaissance en conduite du changement<br>Méthodique<br>rigoureux<br>Curieux</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Overview: Lead the Finance &amp; Accounts function, driving financial strategy, planning, governance, treasury, compliance, and business performance. Partner with senior leadership to support growth, expansion, investment decisions, and effective capital utilization for FMCG background only. Finance Director will lead and manage the FMCG companys overall financial strategy, finance operations, treasury, reporting, budgeting, compliance, and investment deployment functions while partnering with leadership to support strategic growth and operational excellence. Strong experience in financial planning, treasury management, and capital deployment for FMCG background only. Requires an individual who has successfully managed complex FMCG operations, driven transformation initiatives, and navigated business growth, governance, and control challenges within larger and more competitive markets. Key Responsibilities: Manage overall Finance &amp; Accounts operations for . Lead budgeting, forecasting, MIS, reporting, and financial analysis. Oversee treasury, cash flow, banking, and fund management. Ensure statutory compliance, audits, taxation, and financial controls. Support strategic initiatives, business growth, and transformation. Provide financial insights to Board and senior management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>CA / CPA / CIMA or equivalent qualification. Strong FMCG industry experience. Proven expertise in finance strategy, treasury, budgeting, and compliance. Mandatory experience in Muscat, Oman, or GCC region. Experience with large FMCG organizations and strategic leadership preferred. Proven track record of managing complex FMCG environments, driving transformation, improving controls, and enabling business growth. Strong combination of strategic leadership, operational excellence, and execution capability. Ideal Candidate: A commercially driven finance leader with extensive FMCG experience who has successfully managed large-scale operations, supported expansion strategies, strengthened governance frameworks, and delivered sustainable business performance in competitive markets.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>1. Partnership Strategy &amp; Development</strong></p> <ul> <li>Develop and execute the corporate partnerships strategy aligned with Terminal 11's commercial objectives.</li> <li>Identify, qualify, and pursue high-value partnership opportunities.</li> <li>Design partnership models including sponsorships, corporate memberships, and strategic collaborations.</li> <li>Build and maintain a robust pipeline of prospective partners.</li> </ul> <p><strong>2. Corporate Partnerships Management</strong></p> <ul> <li>Oversee the full lifecycle of corporate partnerships from origination to renewal.</li> <li>Negotiate partnership agreements and commercial terms.</li> <li>Ensure delivery of partnership commitments and value realization for both parties.</li> <li>Manage anchor tenant and corporate sponsor relationships at the strategic level.</li> </ul> <p><strong>3. Revenue Generation</strong></p> <ul> <li>Accountable for partnership-related revenue targets including joining fees, sponsorships, and programs income.</li> <li>Develop pricing strategies and commercial propositions for partnership offerings.</li> <li>Track revenue performance and implement corrective actions as needed.</li> <li>Identify opportunities for revenue diversification and upselling.</li> </ul> <p><strong>4. Programs &amp; Events</strong></p> <ul> <li>Oversee the design and delivery of ecosystem programs, events, and activations.</li> <li>Ensure programs align with partner objectives and ecosystem development goals.</li> <li>Monitor program quality, participation, and impact metrics.</li> <li>Drive innovation in program formats and delivery models.</li> </ul> <p><strong>5. Ecosystem Engagement</strong></p> <ul> <li>Position Terminal 11 as a connector between corporates, startups, and the innovation community.</li> <li>Develop initiatives that drive meaningful engagement between ecosystem stakeholders.</li> <li>Support corporate innovation and open innovation initiatives with partner organizations.</li> <li>Build relationships with accelerators, VCs, and international ecosystem players.</li> </ul> <p><strong>6. Team Leadership &amp; Development</strong></p> <ul> <li>Lead and develop the Partnerships &amp; Programs team.</li> <li>Set clear objectives, KPIs, and accountability frameworks for team members.</li> <li>Mentor and coach team members for professional growth.</li> <li>Foster a high-performance, relationship-driven culture.</li> </ul> <p><strong>7. Stakeholder &amp; External Relations</strong></p> <ul> <li>Represent Terminal 11 at industry events, conferences, and networking forums.</li> <li>Build relationships with parent authority entities, government bodies, and sector associations.</li> <li>Collaborate with international innovation hubs and ecosystem partners.</li> <li>Support the Managing Director and General Manager in high-level engagements as required.</li> </ul> <p><strong>8. Reporting &amp; Analysis</strong></p> <ul> <li>Report on partnership pipeline, revenue performance, and program outcomes.</li> <li>Provide market intelligence and competitive analysis to inform strategy.</li> <li>Track partnership health metrics and satisfaction indicators.</li> <li>Prepare board-level updates on partnerships and programs performance.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Educational Qualifications:</strong></p> <ul> <li>Bachelor's degree in Business Administration, Marketing, or related field.</li> <li>Master's degree (MBA or related) is preferred.</li> </ul> <p><strong>Professional Qualifications:</strong></p> <ul> <li>Professional certifications in sales, business development, or partnership management are advantageous.</li> </ul> <p><strong>Work Experience:</strong></p> <ul> <li>10+ years of experience in business development, partnerships, or corporate sales.</li> <li>At least 5 years in leadership roles managing teams and portfolios.</li> <li>Proven track record of closing high-value B2B partnerships.</li> <li>Experience in innovation ecosystems, corporate innovation, or startup environments is highly desirable.</li> <li>Experience engaging with government entities and corporates in the GCC region is advantageous.</li> </ul> <p><strong>Languages:</strong></p> <ul> <li>Fluency in English is essential.</li> <li>Fluency in Arabic is highly desirable.</li> </ul> <p><strong>Computer Skills:</strong></p> <ul> <li>Proficiency in Microsoft Office Suite and CRM systems.</li> <li>Experience with presentation and proposal tools.</li> <li>Familiarity with project management and collaboration platforms.</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p>We are looking for an experienced and results-oriented&nbsp;<b>General Manager – Sales &amp; Marketing</b>&nbsp;to lead the growth of our real estate brokerage&nbsp;&amp; property maintenance businesses. The ideal candidate will drive sales, generate new business opportunities, oversee marketing initiatives, build strategic client relationships, and lead a growing team. This is a hands-on leadership role suited for someone who thrives in a startup environment and can contribute directly to business expansion.</p><p><b>Key Responsibilities</b></p><p>•&nbsp;Develop and execute sales and business development strategies to achieve revenue targets.</p><p>•&nbsp;Generate new business through networking, partnerships, referrals, and client acquisition.</p><p>•&nbsp;Build and maintain relationships with property owners, developers, investors, and corporate clients.</p><p>•&nbsp;Lead, mentor, and manage a team of 5+ employees, ensuring high performance and accountability.</p><p>•&nbsp;Set sales targets, monitor KPIs, and drive team productivity.</p><p>•&nbsp;Oversee marketing initiatives to strengthen brand visibility and generate quality leads.</p><p>•&nbsp;Identify market opportunities, analyze competition, and recommend growth strategies.</p><p>•&nbsp;Prepare sales forecasts, business reports, and provide regular updates to management.</p><p>•&nbsp;Support recruitment, training, and team development as the business expands.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p>•&nbsp;Bachelor’s degree in Business Administration, Marketing, Real Estate, Management, or a related field; a&nbsp;<b>Master’s degree (preferably an MBA)</b>&nbsp;will be an added advantage.</p><p>•&nbsp;<b>10–15 years</b>&nbsp;of experience in Sales, Business Development, or Commercial Management, preferably in real estate. Candidates from other sales-driven industries may also be considered.</p><p>•&nbsp;Proven track record of achieving sales targets, driving business growth, and managing teams of&nbsp;<b>5 or more employees</b>.</p><p>•&nbsp;Strong leadership, negotiation, business development, client relationship, and marketing skills.</p><p>•&nbsp;Excellent communication skills in&nbsp;<b>English</b>;&nbsp;<b>Arabic</b>&nbsp;will be an added advantage.</p><p>•&nbsp;<b>Prior work experience in Oman is highly preferred</b>, with familiarity with the local market considered a plus.</p><p>•&nbsp;Self-motivated, target-driven, and capable of working effectively in a fast-paced startup environment.</p></div>

<p>1. JOB DETAILS: Position Title: Research Administrator Reports to: Dean of Research and Innovation Department: Research and Innovation 2. JOB PURPOSE: The Research Administrator provides operational and administrative support for the effective implementation of the University s research and innovation activities. The role ensures efficient coordination of research processes, funding administration, compliance tracking, and documentation, supporting faculty and leadership in delivering high- quality, compliant, and impactful research aligned with institutional strategy and accreditation requirements. 3. KEY ACCOUNTABILITIES: Description Research Administration &amp; Coordination Coordinate day-to-day research activities across colleges and research units. Maintain centralized records of research projects, grants, and outputs. Support the implementation of research workflows, SOPs, and procedures. Act as the first point of contact for faculty on research-related administrative matters. Grant &amp; Funding Administration Support the preparation, submission, and tracking of research proposals. Maintain a database of funding opportunities (local and international). Track grant approvals, contracts, and disbursements. Coordinate communication with funding agencies (e.g., R&amp;IA, international bodies). Research Compliance &amp; Ethics Support submission and tracking of research ethics applications. Maintain records of ethics approvals, renewals, and compliance requirements. Ensure documentation aligns with institutional policies and regulatory frameworks. Assist in preparing compliance reports for audits and accreditation (e.g., ISA). Research Quality &amp; Compliance Ensure research activities comply with institutional quality standards and regulatory requirements. Oversee ethical review frameworks and research compliance mechanisms. Support internal and external research audits, reviews, and accreditation requirements. Data Management &amp; Reporting Maintain up-to-date research databases (publications, grants, citations, KPIs). Support preparation of periodic research reports and dashboards. Ensure accuracy and completeness of data for ranking, accreditation, and reporting. Assist in data collection for national indicators (e.g., MoE, QS, THE). Research Events &amp; Capacity Building Support Coordinate logistics for research workshops, seminars, and training programs. Support organization of conferences and research-related events. Assist in communication and promotion of research initiatives. Documentation &amp; Process Support Maintain organized records of research policies, procedures, and templates. Support implementation of standardized research workflows and systems. Assist in tracking action items from research committees and meetings. Communication &amp; Stakeholder Support Liaise with faculty, research centres, finance, HR, and external partners. Facilitate communication between researchers and administrative units. Provide guidance to staff on research processes, templates, and requirements. Authority &amp; Decision-Making (Delegated) Operates under supervision of the Assistant Dean / Dean of Research and Innovation. Responsible for coordination, tracking, and administrative execution. No authority for financial approvals or policy decisions. Escalates issues related to compliance, delays, or risks. Key Performance Indicators (KPIs) % of research data accuracy and completeness Timeliness of research reporting and submissions Number of proposals supported and tracked Turnaround time for administrative processing (ethics, submissions, reports) Compliance tracking accuracy (ethics, funding, documentation) Number of funding opportunities circulated to faculty Faculty satisfaction with research administrative support Contribution to accreditation and ranking data submissions.</p><p><strong>Desired Candidate Profile</strong></p><p>4. QUALIFICATIONS, EXPERIENCE, &amp; SKILLS: Education Bachelor s degree (Master s preferred) in a relevant field (e.g., Business Administration, Research Management, Engineering, Science). 5. COMPETENCIES: Strong organizational and administrative skills High attention to detail and data accuracy Understanding of research processes and funding mechanisms Ability to manage multiple tasks and deadlines Strong communication and coordination skills Proficiency in Excel, databases, and reporting tools Familiarity with research systems (e.g., Scopus, ORCID, RIMS) is an advantage. Applications are accepted from Omani nationals only. Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master demos of our software Must Have Bachelor Degree or Higher Passion for software products Perfect written English Highly creative and autonomous Valid work permit for Belgium Nice to have Experience in writing online content Additional languages Google Adwords experience Strong analytical skills What's great in the job? Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Our Product Discover our products.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The core responsibilities include the meticulous evaluation, selection, retrieval, and arrangement of documents. This involves proficient copying, scanning, and secure storage of all essential paperwork. A key duty is the creation and maintenance of accessible, retrievable computer archives and databases. The role requires organizing archival records and developing effective classification systems to ensure easy access to archival materials. Preparation of archival records, such as document descriptions, is crucial for facilitating information access. Accuracy checks and editing of files, including contracts, are a daily task. Reviewing and updating technical documents, like manuals and workflows, ensures organizational efficiency. Creating templates for future use streamlines processes. Maintaining confidentiality around sensitive information and terms of agreement is paramount. Managing the flow of documentation across various departments, including human resources, marketing, and construction, is essential. Finally, supervising the direct viewing of documents and retrieving copies of materials is part of the supervisory aspect of this role.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic and results-driven Account Manager to join CNS Oman. The role will focus on managing and growing key accounts within the Oman market, driving business opportunities, and achieving assigned sales targets. The ideal candidate will have strong experience working with System Integrators (SIs), a solid understanding of the IT solutions landscape, and the ability to position CNS offerings effectively to prospective customers.</p><p>Key Responsibilities</p><p>Protect CNS Interests</p><ul><li>Maintain strict confidentiality of all business-related information involving CNS, its partners, suppliers, and customers.</li><li>Ensure full compliance with company policies, procedures, and internal/external audit requirements.</li><li>Represent CNS professionally in alignment with the company s core values.</li><li>Adhere to ISO standards and internal governance frameworks.</li></ul><p>Plan and Forecast Projects from Prospective Customers</p><ul><li>Stay updated on market trends, customer needs, and industry developments within Oman.</li><li>Build strong, consultative relationships with customers, including engagement at the C-level.</li><li>Understand competitor positioning within accounts and strategically position CNS solutions.</li><li>Promote and sell CNS s full portfolio, including Servers, Storage, Networking, Security, Virtualization, Backup, Disaster Recovery, Support, and Managed Services.</li><li>Identify and develop a pipeline of prospective customers and projects within the financial year.</li><li>Maintain accurate sales forecasting and pipeline management.</li><li>Drive opportunities from identification to closure, ensuring profitability for CNS.</li></ul><p>Achieve Sales Targets</p><ul><li>Meet and exceed quarterly and annual sales targets assigned by the Sales Manager.</li><li>Take full ownership of winning projects and expanding CNS market share within assigned segments.</li><li>Identify and develop new business opportunities and accounts.</li><li>Build long-term customer relationships and enhance customer satisfaction.</li><li>Maintain strong understanding of customer requirements and buying behavior.</li><li>Demonstrate solid technical knowledge of CNS offerings.</li><li>Utilize escalation processes where required and collaborate with internal teams (Pre-sales, PM, Finance, and Contracts).</li><li>Lead sales cycles including presentations, negotiations, and deal closures.</li></ul><p>Propose Technical &amp; Commercial Solutions</p><ul><li>Professionally represent CNS in all client engagements.</li><li>Collaborate with principal partners to deliver end-to-end solutions.</li><li>Ensure proposals are accurate, competitive, and submitted in a timely manner.</li><li>Focus on value-based selling rather than price-driven approaches.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 7 years of relevant experience in IT solutions / system integration sales.</li><li>Bachelor s degree in Business Administration, IT, Engineering, or a related field.</li><li>Strong network and relationships within the Oman market.</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Strong skills in: Opportunity Qualification Proposal Development Negotiation &amp; Closing Account Planning &amp; Strategy Customer Relationship Management</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Software Asset Manager F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Vous évoluerez au sein des différents métiers de la Direction des Systèmes d'Information, de la société Safran Aircraft Engines (de l'élaboration de projet à son maintien en condition opérationnelle) et en coordination avec les IT Manager à l'international<br>Dans le cadre de la poursuite de la démarche Software Asset Management,<br> Le, La, Responsable Software asset manager (SAM) intervient, au sein de la Dsi sur les différents périmètres de la gestion des actifs logiciels.<br> Le sam : <br>- Assure que l'utilisation des logiciels soumis à licences commerciales est conforme au regard des engagements contractuels.<br>- S'assure de la conformité logicielle afin de réduire les risques liés aux audits éditeurs. <br>- Coordonne et réalise les inventaires/ audits des logiciels avec les contributeurs : relais SAM internes, équipe SAM groupe, achats groupe, Dsi, métiers (y compris à l'international).<br>- Analyse l'impact financier et contractuel de la conformité et de la réconciliation<br>- Assure le reporting sur l'utilisation des licences logicielles<br>- Participe annuellement à la définition du budget, d'acquisition, de renouvellement, de maintenance et d'abonnement logiciels.<br>- Participe aux négociations éditeurs et au Vendor management en support à la direction des achats.<br>- Optimise les usages et les coûts des licences logicielles et maintenances en accord avec les besoins.<br>- Pilote les infogérants en charge du maintien des référentiels du SAM, des positions de conformité et de l'élaboration des plans d'optimisation.<br>- Gère le budget des licences et maintenances des contrats rattachés, aussi bien des domaines techniques et scientifiques </p><br><br><p>Des déplacements occasionnels sont à prévoir dans le cadre de l'activité</p><br><br><p>Bac + 5 filaire contract manager, achat ou SAM.</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>M.Pharm with 12 18 years in formulation development for regulated markets. Expertise in QbD, DoE, solid oral/liquid/semisolid formulations, scale-up, tech transfer, stability studies, PDRs, regulatory compliance, and team management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>M.Pharm with 12 18 years in formulation development for regulated markets. Expertise in QbD, DoE, solid oral/liquid/semisolid formulations, scale-up, tech transfer, stability studies, PDRs, regulatory compliance, and team management.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The role requires comprehensive deep knowledge across all finance functions including building external relationships with bankers, traders, industry specialists and investors. The candidate will be required to work closely with executive management and the board to drive optimal financial decisions, debt management, business, and funding plans. Primary role to analyze financial data, identifying investment opportunities, and provide strategic guidance to support the organization's financial goals, play a crucial role in optimize the organization's cash flow, manage financial risks, and maximize investment returns. Additionally, the role will lead the development and execution of the organization s insurance strategy, ensuring adequate risk coverage, efficient policy management, and protection of the company s assets, people, and operations. ACCOUNTABILITIES AND RESPONSIBILITIES 1.Main duties include: Lead the development and implementation of financial, debt management, insurance, and investment strategies, processes, and controls to achieve business objectives. Exercise effective and transparent governance of treasury and insurance functions, including ERP integration and H2H banking connectivity. Collaborate with legal, procurement, business development, asset management, operations, and risk teams to provide strategic guidance on funding, investments, risk transfer, and insurance. Seek alignment and approvals from Executive Management on key financial and insurance decisions impacting long-term business growth and protection. Develop and manage strong relationships with banks, insurers, reinsurers, brokers, government bodies, and shareholders to ensure the organization s financial and insurance interests are well served. Technical: Identify various funding sources and optimal structures to maintain access to liquidity including SEF, CF, WC etc Lead the development and implement treasury strategies and policies to optimize cash flow and liquidity management. Lead and develop risk management policies to mitigate various risks inherent within the mining industry. Lead with support of business development team originating and negotiating marketing agreements with international traders. Ability to evaluate creditworthiness of potential partners and counterparts that play significant role in the business including contractors, agents, JVs, etc Monitor and analyze financial market conditions, commodity prices, interest rates, and currency fluctuations to identify potential risks and opportunities. Evaluate and recommend appropriate investment strategies to maximize returns while maintaining acceptable risk levels. Monitor and manage the organization's debt and interest rate exposure, including refinancing and debt restructuring. Conduct financial risk assessments and develop risk mitigation strategies. Monitor and ensure compliance with applicable laws, regulations, and accounting standards related to treasury activities. Provide expert advice and guidance on treasury-related matters to senior management and other departments within the organization. Collaborate with senior management to develop and execute financial strategies that align with the organization's goals and objectives. Monitor and analyze financial performance indicators, such as profitability, cash flow, and return on investment, to identify areas for improvement and develop action plans. Provide strategic financial advice and guidance to senior management, board of directors, and stakeholders on key financial decisions and initiatives. Collaborate with cross-functional teams, including business development, budget, operations, legal, and compliance, to ensure financial strategies and decisions are aligned with organizational objectives and regulatory requirements. Build and maintain relationships with external stakeholders, such as financial institutions, investors, and industry experts, to leverage opportunities and facilitate financial transactions. Prepare timely and accurate treasury reports for management and external stakeholders. Lead and study IPO initiatives in group level or subsidies. Insurance Management Develop and implement the company s insurance strategy, ensuring alignment with OQ group policy, risk appetite, regulatory requirements, and operational needs. Lead periodic review of insurance policies to ensure adequate and cost-effective coverage for all business units and assets. Manage all corporate insurance programs, Lead annual insurance renewals, negotiations, and tendering processes with insurers and brokers. Ensure proper evaluation of asset valuations, risk exposures, and operational hazards to determine accurate insurance requirements. Manage the end-to-end process of insurance claims from incident reporting to settlement. Coordinate with internal departments, insurers, adjusters, and legal representatives to expedite claim resolution and protect company interests. Conduct risk assessments and ensure insurance coverage reflects current and future risks, including CAPEX projects and operational expansions.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications: BSc in Finance or Accounts (required). MCOM in Finance or Banking (required). MBA is optional. CFA (is a plus minimum Level 3/ passed Level 2).</p><p>Minimum Experience: 10 years with 5 years relevant experience in a similar role a Bank or a corporate treasury covering variety of sectors including commodities. Wide coverage of investment/wholesale banking experience is a must. Experience and track record of having been actively involved in several structured finance including export element transactions including end to end process of the transaction. Experience in having been involved in structuring including but not limited to CF, WC, EBL, RCF, etc. Experience in having managed a project finance facility from start of construction to completion including completion of key milestones such as LRTs. Demonstrate an understanding of local and regional markets and key players. Proven track record in treasury, investments, risk, procurement coordination, and insurance portfolios.</p><p>Skills and Competencies</p><ul><li>Generic Skills: Communication skills, Computer literacy (ERP), Microsoft tools (Excel, PowerPoint, Visio, Word).</li><li>Job Specific Skills: Numerical Abilities, Organisational skills, Teamwork, Customer orientation, Detail-orientation, Initiation, Conceptual Thinking.</li><li>Behavioural Competencies: People Centricity, Integrity, Agility, Collaboration.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Manager Maintenance Industrielle F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>En tant que responsable de la Maintenance Industrielle de la Direction Technique, vous pilotez deux équipes de techniciens sur les sites SED de Massy et Eragny sur Oise. <br>Vous avez en charge l'installation, la surveillance, le dépannage des équipements de laboratoire de l'ensemble des équipes de la Direction Technique. <br>Les principaux moyens sont des simulateurs de mouvements, des enceintes climatiques et divers moyens d'essais de laboratoires. <br>Pour les établissements parisiens (Eragny/Massy), vous assurez :<br>* l'encadrement au quotidien de techniciens de maintenance en interaction avec les entités de la Direction Technique (disposant des moyens à maintenir).<br>* l'organisation de la planification d'opérations de maintenance.<br>* l'accompagnement et l'appui technique aux équipes de maintenance externes.<br>* le suivi des indicateurs de performance des équipements, des couts de maintenance.<br>* l'implémentation du suivi des équipements dans le logiciel de GMAO de l'établissement.<br>* une contribution à la rédaction des cahiers des charges et à la négociation des contrats en relation avec les responsables métier et les achats.<br>* la conformité réglementaire des équipements de travail en laboratoire (moyens d'essais, moyens de levage, équipements sous pression, installations électriques et équipements de protection collective).<br>* la présentation des bilans d'activités en Comités Directeurs des entités clientes </p><br><br><p>- multisites<br>- multiplicité des interfaces techniques et administratifs (entreprises sous-traitantes, responsables de laboratoires, directeurs d'entité, responsables d'établissement, équipes SSE, équipes moyens généraux des sites, auditeurs externes) </p><br><br><p>Formation Bac+2 Maintenance Industrielle.<br>Expérience d'encadrement réussie<br>Bon relationnel, capacité à échanger techniquement avec les intervenants et à fournir des synthèses de statut des parcs aux Directeurs des entités clientes<br>La connaissance des systèmes frigorifiques est un plus</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB PURPOSE : </strong> </p> <p>The Public Realm &amp; Landscaping Manager is responsible for the planning, design, delivery, and long-term management of high-quality public realm, open spaces, and landscape environments within the development portfolio. This role will ensure that all landscaping, public realm, and streetscape works reflect world-class design standards, enhance the destination s identity, appeal, and contribute to sustainable, vibrant, and thriving communities. </p> <p> <strong>KEY ACCOUNTABILITIES AND RESPONSIBILITIES:</strong> </p> <p>1. Strategic Planning &amp; Design Leadership</p> <p> Lead the vision and strategy for public realm and landscape development, ensuring alignment with master planning, architectural guidelines, and destination branding.</p> <p> Develop and enforce design standards, development briefs, and landscaping guidelines for all projects and public spaces.</p> <p> Collaborate closely with urban designers, architects, engineers, and planners to ensure seamless integration of public realm into the overall development framework.</p> <p> Drive innovative, sustainable, and climate-appropriate landscaping solutions that enhance user experience and promote biodiversity</p> <p>2. Operations &amp; Asset Management</p> <p> Develop operational strategies for the upkeep, maintenance, and lifecycle management of landscaping assets and public spaces.</p> <p> Work with FM and O&amp;M teams to ensure long-term sustainability, operational excellence, and cost efficiency.</p> <p> Establish KPIs for landscape performance, user satisfaction, and asset longevity.</p> <p>3. Stakeholder Engagement</p> <p> Act as the key liaison with government authorities, utility providers, and regulatory bodies for approvals and compliance.</p> <p> Partner with internal teams (development, sales, marketing) to ensure public realm enhances project value and market positioning.</p> <p> Engage with community stakeholders to ensure spaces reflect the cultural identity and aspirations of end-users.</p> <p>4. Environmental and Sustainability:</p> <p> Reduce the Development carbon footprint, protecting natural resources, and inspiring our people, partners, and communities to do the same.</p> <p> Develop and implement company-wide environmental and sustainability strategy, aligning with international frameworks and local regulations.</p> <p> Monitor and report on environmental compliance and key sustainability metrics, preparing transparent reports for stakeholders and regulatory bodies.</p> <p> <strong>MINIMUM QUALIFICATIONS &amp; EXPERIENCE</strong> </p> <p> Bachelor s degree in Landscape Architecture, Urban Design, Civil Engineering, or related field (Master s preferred).</p> <p> 10+ years of experience in landscape design, public realm development, or large-scale urban projects.</p> <p> Firsthand experience with </p> <p> Proven track record in delivering complex, mixed-use or tourism-led developments.</p> <p> Strong knowledge of sustainable landscaping, environmental planning, and asset management.</p> <p> Excellent stakeholder management, communication, and leadership skills</p> <p> </p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><br> <p><b>Job Role and Responsibilities:</b></p><br> <ul> <li>Participates in preparing proposals for clients, including writing and coordinating with other colleagues.</li> <li>Coordinates with other KPMG offices in multi-jurisdictional engagements and reviews inputs from such offices.</li> <li>Ensures that risk processes are adhered to at all times; consults internally and with the risk team for deviations from standard engagement and client processes</li> <li>Build and sustain relationships with the client management team for the benefit of the firm and acting as an ambassador and role model for the firm</li> <li>Act as a role model with colleagues and clients by living the values of the Firm</li> <li>Manage multiple priorities for a variety of stakeholders both internal and external</li> <li>Identify and manage risks to ensure the Firm's risk management frameworks are implemented appropriately and effectively</li> <li>Show real interest and desire to understand clients, market features and technical aspects while providing input into designing/implementing solutions alongside senior colleagues</li> <li>Identify areas for development and proactively seek opportunities for greater responsibility to increase skill set and build on existing strengths</li> <li>Enhance KPMG's reputation in the market by delivering high quality engagement work and project management, showing high attention to detail, and always managing risk</li> <li>Create a visible presence within KPMG and the external market, increasing interactivity across teams and with clients</li> </ul> <p><b>Relevant Skills and Behaviors:</b></p><br> <p><b><i>Core and technical skills</i></b></p><br> <ul> <li>4-6 years of experience in Indirect Tax, more specifically Value Added Tax (VAT) in the GCC region</li> <li>Bachelor’s degree in Accounting, Finance or related fields with strong academic background</li> <li>Strong academic background with ADIT/Accounting, ACA, CPA, ACCA, Masters in Taxation or Legal qualification or similar professional qualification is preferred</li> <li>Knowledge and experience in Indirect Tax including VAT compliances, VAT advisory, VAT audit/ assessments, tax due diligences etc. Experience in Excise and Customs duty are an added advantage</li> <li>Basic knowledge of tax accounting, business development, client relationship and client management</li> <li>Strong risk management knowledge and application including documentation, ability to escalate issues quickly to risk management specialists for resolution, incorporating risk management into the work environment such that it is a part of the inherent process of engagement delivery</li> <li>Practice management skills including debtors, timesheets, billing, follow-up on recovery with clients</li> <li>Excellent in professional report writing skills, including ability to write simple tax reports and opinions</li> <li>Proven track record of building and maintaining lasting internal and external relationships</li> <li>Strong numerical, analytical, strategic thinking and project management skills</li> <li>Highly motivated, achievement-oriented, committed, self-starter and ability to prioritize work/cope with changing priorities while working independently and with a team.</li> <li>Personal drive and integrity to deliver results within tight deadlines</li> <li>Commitment to high quality standards and a detail-oriented approach</li> <li>Proficient in Microsoft Word, Excel &amp; PowerPoint</li> <li>Analytical, critical thinking; excellent in written and verbal communication skills</li> <li>Fluent English – Verbal &amp; written, Arabic and other language skills are an added advantage</li> </ul><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>1. Project Planning &amp; Scheduling</strong></p> <ul> <li>Lead development of:<br> <ul> <li>Master project schedule (Level 1 / Level 2 / Level 3)</li> <li>Detailed fabrication and erection schedules</li> </ul> </li> <li>Define work breakdown structure (WBS) aligned with project scope.</li> <li>Establish milestones for:<br> <ul> <li>Engineering</li> <li>Procurement</li> <li>Fabrication</li> <li>Assembly &amp; load-out</li> </ul> </li> </ul> <p><strong>2. Progress Monitoring &amp; Control</strong></p> <ul> <li>Track and monitor project progress against baseline schedules.</li> <li>Identify delays, risks, and bottlenecks in fabrication activities.</li> <li>Implement corrective actions and recovery plans.</li> <li>Prepare and present progress reports to management.</li> </ul> <p><strong>3. Resource Planning</strong></p> <ul> <li>Plan and optimize:<br> <ul> <li>Manpower</li> <li>Equipment</li> <li>Yard capacity utilization</li> </ul> </li> <li>Coordinate with departments to ensure resource availability aligns with schedule.</li> </ul> <p><strong>4. Interface Management</strong></p> <ul> <li>Coordinate with:<br> <ul> <li>Engineering (drawing release schedules)</li> <li>Procurement (material delivery schedules)</li> <li>Fabrication teams (shop progress)</li> <li>QA/QC (inspection timelines)</li> </ul> </li> <li>Ensure smooth integration across all project functions.</li> </ul> <p><strong>5. Project Controls &amp; Reporting</strong></p> <ul> <li>Establish project control systems for:<br> <ul> <li>Schedule tracking</li> <li>Cost monitoring (if applicable)</li> <li>Progress measurement (physical &amp; weighted)</li> </ul> </li> <li>Generate key reports:<br> <ul> <li>Daily/weekly/monthly progress reports</li> <li>S-curve analysis</li> <li>Look-ahead schedules (2-week / 4-week)</li> <li>Delay analysis reports</li> </ul> </li> </ul> <p><strong>6. Risk &amp; Delay Management</strong></p> <ul> <li>Identify planning risks and mitigation measures.</li> <li>Perform delay analysis (EOT, concurrency, critical path impact).</li> <li>Develop contingency and recovery strategies.</li> </ul> <p><strong>7. System &amp; Tools Management</strong></p> <ul> <li>Oversee use of planning tools such as:<br> <ul> <li>Primavera (P6)</li> <li>MS Project</li> <li>E-ALPS / ERP systems</li> </ul> </li> <li>Ensure accuracy and discipline in data inputs.</li> </ul> <p><strong>8. Client &amp; Stakeholder Interaction</strong></p> <ul> <li>Participate in client meetings for schedule review.</li> <li>Present progress status and mitigation plans.</li> <li>Address client queries related to planning and scheduling.</li> </ul> <p><strong>9. Team Leadership</strong></p> <ul> <li>Lead and mentor planning engineers and planners.</li> <li>Assign responsibilities and monitor team performance.</li> <li>Ensure standardization of planning practices across project.</li> </ul> <p><strong>10. Documentation &amp; Compliance</strong></p> <ul> <li>Ensure all planning documentation complies with:<br> <ul> <li>Contractual requirements</li> <li>Company procedures</li> </ul> </li> <li>Maintain change logs, schedule revisions, and baseline approvals.</li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br>Operations and Maintenance Manager<br><br>Work Location: Oman, Muscat<br><br>Estimated Budget: OMR 2,500 - 3,000 per month + Company Car + Family Visa + Family Medical Insurance + Family Annual Flights + Bonus <br><br>Sector: Oil &amp; Gas, Drilling<br><br>About the Opportunity<br><br>A well established group of companies are looking for a hands on, experienced Operations and Maintenance Manager to lead their drilling and rig equipment repair workshop in Oman. The business have long standing work contractors with some of the major oil and gas players who operate inside Oman.<br><br>Required Profile<br><br>10+ years experience in the drilling industry with maintenance experience of drilling and rig equipment.<br><br>You will have worked for drilling contractor companies and/or companies who do maintenance drilling and rig equipment.<br><br>Leadership experience: you will be leading a team of circa 50 people in the workshop.<br><br>Experience with mud pumps, mass substructures, other drilling rig equipment. If you have worked on drilling rigs before, that will be an added value.<br><br>Understanding of API Q1 and ASME codes<br><br>Previous work experience in the Gulf and Middle East. <br><br> <br><br> <br><br> <br><br>Let op: vacaturefraude<br><br>Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:<br>* Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).<br>* Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.<br> <br>Important: job fraud<br> <br>Unfortunately, job fraud is becoming more common. Beware of such scams:<br>* We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.<br>* If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Drilling Contractor, Drilling equipment, <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> Govern monitoring tools used across infrastructure and applications</p> <p> Maintain monitoring coverage for critical digital services</p> <p> Maintain architecture of observability and telemetry platforms</p> <p> Ensure integration of monitoring data across systems</p> <p> Define alert thresholds and escalation standards</p> <p> Ensure alerts remain actionable and meaningful</p> <p> Identify monitoring gaps across digital services</p> <p> Expand monitoring visibility where required</p> <p> Ensure accuracy and reliability of telemetry data</p> <p> Maintain integrity of monitoring signals and operational metrics</p> <p> Manage lifecycle of monitoring and observability tools</p> <p> Ensure tools remain aligned with operational needs</p> <p> Integrate monitoring platforms with analytics and reporting tools</p> <p> Support operational teams with unified service visibility</p> <p> Ensure monitoring frameworks align with ITIL monitoring practices and industry observability standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in relevant discipline</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong> Role Purpose </strong>:To lead the design and engineering of mobile access network infrastructure, ensuring scalable, high?performance, and resilient radio and access network architecture that supports mobile service growth, 5G evolution, and superior customer experience.</p> <p><strong> Position Information: </strong> </p> <p><strong>Unit</strong>: Network </p> <p><strong>Division:</strong> Network &amp; Infrastructure </p> <p><strong>Line Manager</strong>: Senior Manager Cloud &amp; Network Design </p> <p><strong>Key Accountabilities:</strong> </p> <ul> <li>Lead design of mobile access networks across 2G / 3G / 4G / 5G technologies</li> <li>Define coverage, capacity, and quality design frameworks</li> <li>Ensure seamless integration with core and transport networks</li> <li>Translate traffic forecasts into radio network expansion plans</li> <li>Design coverage solutions for urban, rural, and enterprise environments</li> <li>Optimize cell density, spectrum utilization, and site placement</li> <li>Lead design readiness for 5G NSA / SA deployments</li> <li>Support small cells, private networks, and enterprise mobility solutions</li> <li>Enable low?latency and high?throughput service capabilities</li> <li>Integrate mobile access design with: (Transport transmission networks, Core network platforms, Edge and cloud infrastructure</li> <li>Ensure end?to?end service performance alignment</li> <li>Establish mobile access design standards and engineering policies</li> <li>Ensure compliance with regulatory, spectrum, and safety requirements</li> <li>Govern design approvals and documentation</li> <li>Design for optimal signal quality, throughput, and user experience</li> <li>Reduce interference and congestion risks</li> <li>Support QoS and service differentiation frameworks</li> <li>Support tower sharing, national roaming, and infrastructure partnerships</li> <li>Optimize site utilization and deployment cost efficiency</li> <li>Align with site design and infrastructure planning teams</li> <li>Provide technical inputs for mobile access expansion investments</li> <li>Support rollout prioritization based on demand and ROI</li> <li>Validate cost vs. coverage vs. capacity trade?offs</li> <li>Evaluate RAN vendors and technology solutions</li> <li>Support technical RFP processes and design validation</li> <li>Govern compliance during rollout execution</li> </ul> <p><strong> Key Competencies: </strong> </p> <p><strong>Leadership</strong> </p> <p>Assertiveness and Conflict Resolution</p> <p>Fostering Learning and Development</p> <p>Inspiring and Leading Others</p> <p>Leading Change and Cultivates Innovation</p> <p>Visioning and Alignment</p> <p><strong>Behavioral</strong> </p> <p>Drives Achievements</p> <p>Ethics &amp; Compliance </p> <p>Timely Decision - Making</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum role requirements</strong></p> <p>Bachelor in relevant discipline </p> <p><strong>Internal Applicants</strong>: 4 years of relevant experience. Years of experience in leadership will be an advantage</p> <p><strong>External Applicants</strong>: 6 years of total experience. Years of experience in leadership will be an advantage</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Accountabilities:</strong></p> <ul> <li>Provide security advisory to Commercial, Technology, Digital, and Corporate functions</li> <li>Translate security risks into actionable business guidance</li> <li>Enable secure execution while maintaining agility</li> <li>Conduct security risk assessments for new products, platforms, and initiatives</li> <li>Evaluate exposure across digital, cloud, telecom, and data environments</li> <li>Recommend mitigation strategies aligned with enterprise risk appetite</li> <li>Ensure security controls are embedded in solution design stages</li> <li>Support architecture reviews in coordination with Security Architecture team</li> <li>Validate adherence to security standards and policies</li> <li>Perform structured security due diligence for vendors and partners</li> <li>Assess third?party cybersecurity posture and contractual security clauses</li> <li>Mitigate supply?chain and ecosystem risks</li> <li>Ensure advisory recommendations align with telecom, cyber, and data regulations</li> <li>Coordinate with Governance &amp; Compliance and Regulatory Affairs</li> <li>Support audit readiness from a security perspective</li> <li>Assess risks in AI, cloud, digital platforms, and modernization initiatives</li> <li>Provide security oversight in early innovation stages</li> <li>Enable secure digital transformation</li> <li>Promote security awareness within business units</li> <li>Provide targeted advisory workshops and briefings</li> <li>Embed risk-informed decision-making</li> <li>Support post?incident reviews from a preventive governance lens</li> <li>Recommend structural control improvements</li> <li>Align lessons learned with architecture standards</li> <li>Maintain advisory risk registers and assessment dashboards</li> <li>Provide structured reporting to SM Security Architecture &amp; Governance</li> <li>Escalate high-risk exposures appropriately</li> </ul> <p><strong>Key Competencies:</strong></p> <p><strong>Leadership</strong></p> <p>Assertiveness and Conflict Resolution</p> <p>Fostering Learning and Development</p> <p>Inspiring and Leading Others</p> <p>Leading Change and Cultivates Innovation</p> <p>Visioning and Alignment</p> <p><strong>Behavioural</strong></p> <p>Drives Achievements</p> <p>Ethics &amp; Compliance</p> <p>Timely Decision - Making</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Title</strong>: Manager Security Advisory Services</p> <p><strong>Unit</strong>: Governance, Regulatory &amp; Compliance</p> <p><strong>Division</strong>: Corporate Security</p> <p><strong>Line Manager</strong>: Senior Manager, Corporate Security </p> <p>Minimum role requirements:</p> <p>Bachelor in relevant discipline </p> <p><strong>Internal</strong>: 4 years of relevant experience </p> <p><strong>External</strong>: 6 years of relevant experience </p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Ensures employee recognition is taking place on all shifts.<br>• Establishes and maintains open, collaborative relationships with employees.<br>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Strives to improve service performance.<br>• Collaborates with the Front Office Manager on ways to continually improve departmental service.<br>• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Sets a positive example for guest relations.<br>• Displays outstanding hospitality skills.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Functions in place of the Front Office Manager in his/her absence.<br>• Communicates critical information from pre- and post-convention meetings to the Front Office staff.<br>• Participates in department meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>