Help Desk jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To provide comprehensive IT support in Salalah and surrounding grid stations by ensuring the availability, reliability, and performance of systems, network, hardware, and software, while upholding IT policies, security standards (ISO 27001), and exceptional customer service. Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within IT. Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must also be customer-oriented and patient to deal with difficult users. This role requires proactive actions to anticipate and explore creative solutions for improved user experience. The Help Desk main role will entail remote troubleshooting, speaking with end users over the phone, occasionally supporting users onsite, escalating issues, updating tickets, maintaining documentation, and assisting our Network Administrators and Senior IT Engineers with their client work.</p><p>Provide first and second-level IT support to users and ensure timely resolution of incidents and service requests. Manage and monitor incidents, service requests, and changes through the approved IT Service Management (ITSM) platform. Install, configure, maintain, and support end-user devices, operating systems, software applications, and peripheral equipment. Troubleshoot and resolve hardware, software, network, and system-related issues to ensure business continuity. Perform routine maintenance, system updates, patch management, and health checks to ensure reliable IT operations. Support the administration of user accounts, access rights, and Microsoft 365 services in accordance with approved policies and procedures. Act as the primary IT focal point for Salalah regional offices, grid stations, and associated facilities. Provide onsite support to regional offices and grid stations and support other regions when required. Support the implementation, deployment, and maintenance of IT infrastructure, systems, and technology solutions within the region. Maintain accurate records of IT assets and ensure compliance with asset lifecycle management processes. Coordinate with vendors, contractors, and service providers to support operational and project-related activities. Ensure compliance with OETC ICT policies, standards, procedures, and information security requirements. Support cybersecurity initiatives, vulnerability remediation activities, and ISO/IEC 27001 compliance requirements. Participate in business continuity and disaster recovery activities, including testing and service restoration exercises. Prepare and maintain technical documentation, operational reports, and knowledge-base articles. Contribute to IT projects, technology initiatives, technical evaluations, and continuous improvement activities. Promote excellent customer service and maintain effective working relationships with users and stakeholders. Maintain required technical and HSE certifications and comply with safety requirements for accessing operational sites and grid stations. Travel to OETC locations across Oman as required to support operational, maintenance, and project activities. Perform any other duties assigned by management in support of ICT operations and organizational objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications: Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or a related field. Professional Experience: Minimum of 3 5 years of experience in IT support, service desk operations.</p><p></p></section>

<p><h4>Overview of the role:</h4> <p>The Shopping Experience Assistant is responsible for enhancing customer service operations including Smaland, Self Scan, and the Info Desk. This role requires greeting customers, ensuring safety and operational efficiency within the playroom area, and supporting various customer service functions. Success in this position involves representing the IKEA brand and maintaining high store standards.</p> <h4>What you will do:</h4> <li>Greet and welcome customers on arrival.</li> <li>Explain the Smaland admission policy in a friendly and professional manner.</li> <li>Ensure child safety is a priority in Smaland.</li> <li>Make announcements and page parents if there is any issue in the playroom area.</li> <li>Provide a safe environment for children within the area.</li> <li>Attend to all customer queries in a professional manner.</li> <li>Ensure shopping tools and catalogues are available for customers.</li> <li>Provide bags or trollies as appropriate.</li> <li>Support in self-scan when needed.</li> <li>Adhere to all system procedures as per policy or procedure.</li> <li>Brief the Duty Manager on complaints that require management assistance.</li> <li>Ensure all emergency procedures are adhered to.</li> <h4>Required skills to be successful:</h4> <li>Analytical skills</li> <li>Effective communication</li> <li>Customer focused</li> <li>Teamwork</li> <h4>What qualifies you for the role:</h4> <li>High school diploma.</li> <li>First Aid qualification as per relevant country standards.</li> <li>Minimum 2 years of experience in a similar role.</li> <li>Proficiency in analytical skills and effective communication.</li> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>InterContinental Muscat is seeking a poised, confident, and service-oriented&nbsp;<strong>F&amp;B Hostess&nbsp;</strong>to be the welcoming face of&nbsp;the renowned&nbsp;<strong>Trader Vic’s Restaurant.&nbsp;</strong>This fast-paced, French Polynesian outlet is celebrated for its sophisticated yet inviting atmosphere - a perfect space for guests to relax, connect, and enjoy exotic cocktails and international menu has become a favourite destination with locations around the globe.</span></span></p><br><p><span><span>In this role, you will create exceptional first and last impressions by greeting guests warmly, managing reservations efficiently, and ensuring a seamless flow of service in alignment with InterContinental brand standards.</span></span></p><br><p><span><span><strong>Your Day to Day</strong></span></span></p><br><ul><li><span><span>Welcome guests with professionalism, warmth, and a genuine luxury attitude</span></span></li><li><span><span>Manage reservations, waiting lists, and table assignments accurately and efficiently</span></span></li><li><span><span>Escort guests to their tables and present menus in line with service standards</span></span></li><li><span><span>Communicate effectively with the service and kitchen teams to ensure smooth operations</span></span></li><li><span><span>Anticipate guest needs and respond to requests with confidence and courtesy</span></span></li><li><span><span>Handle guest inquiries and feedback with empathy and solution-focused service</span></span></li><li><span><span>Maintain cleanliness, organization, and visual standards at the host desk and restaurant entrance</span></span></li><li><span><span>Uphold InterContinental brand values, grooming standards, and service culture at all times</span></span></li></ul><p><span><span><strong>What we need from you</strong>&nbsp;</span></span></p><br><ul><li><span><span>Previous experience as a Hostess or in a guest-facing hospitality role preferred</span></span></li><li><span><span>Strong communication and interpersonal skills</span></span></li><li><span><span>Well-groomed appearance with a confident and welcoming presence</span></span></li><li><span><span>Ability to remain calm and professional in a fast-paced environment</span></span></li><li><span><span>Fluency in English; additional languages are an advantage</span></span></li><li><span><span>Flexibility to work shifts, weekends, and public holidays</span></span></li></ul><p><span><span><strong>What you can expect from us.</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.&nbsp;</span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</span></span></p><br><p><span><span>IHG gives every member of the team&nbsp;the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing&nbsp;framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><p><span><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today</span></span></p><br><br> </div>

<p><h4>Overview of the role:</h4> <p>The Shopping Experience Assistant is responsible for enhancing customer service operations including Smaland, Self Scan, and the Info Desk. This role requires greeting customers, ensuring safety and operational efficiency within the playroom area, and supporting various customer service functions. Success in this position involves representing the IKEA brand and maintaining high store standards.</p> <h4>What you will do:</h4> <li>Greet and welcome customers on arrival.</li> <li>Explain the Smaland admission policy in a friendly and professional manner.</li> <li>Ensure child safety is a priority in Smaland.</li> <li>Make announcements and page parents if there is any issue in the playroom area.</li> <li>Provide a safe environment for children within the area.</li> <li>Attend to all customer queries in a professional manner.</li> <li>Ensure shopping tools and catalogues are available for customers.</li> <li>Provide bags or trollies as appropriate.</li> <li>Support in self-scan when needed.</li> <li>Adhere to all system procedures as per policy or procedure.</li> <li>Brief the Duty Manager on complaints that require management assistance.</li> <li>Ensure all emergency procedures are adhered to.</li> <h4>Required skills to be successful:</h4> <li>Analytical skills</li> <li>Effective communication</li> <li>Customer focused</li> <li>Teamwork</li> <h4>What qualifies you for the role:</h4> <li>High school diploma.</li> <li>First Aid qualification as per relevant country standards.</li> <li>Minimum 2 years of experience in a similar role.</li> <li>Proficiency in analytical skills and effective communication.</li> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Front Office Supervisor is responsible for overseeing the daily operations of the Front Office, ensuring exceptional guest experiences from arrival to departure. This role supports the Front Office Manager in supervising the reception team, maintaining brand standards, resolving guest concerns, and ensuring efficient front desk operations. The Front Office Supervisor serves as a role model by delivering outstanding hospitality in line with IHG's True Hospitality values.</p><br><p>YOUR DAY-TO-DAY:</p><br><ul><li><span>Deliver exceptional guest service in accordance with IHG and Crowne Plaza brand standards.</span></li><li><span>Welcome VIP guests and ensure personalized service throughout their stay.</span></li><li><span>Handle guest inquiries, requests, and complaints promptly and professionally.</span></li><li><span>Ensure efficient check-in and check-out procedures while maintaining accuracy.</span></li><li><span>Anticipate guest needs and proactively resolve issues to enhance guest satisfaction.</span></li><li><span>Supervise daily Front Office operations, including Reception, Guest Services, and Lobby activities.</span></li><li><span>Ensure all shifts are adequately staffed and operational procedures are followed.</span></li><li><span>Monitor room availability, occupancy, and room status in coordination with Housekeeping.</span></li><li><span>Ensure compliance with cash handling, billing, and financial procedures.</span></li><li><span>Conduct shift briefings and communicate important operational updates.</span></li><li><span>Prepare and review daily reports, guest feedback, and operational logs.</span></li><li><span>Monitor queue management and service efficiency during peak periods.</span></li><li><span>Supervise, coach, and motivate Front Office team members.</span></li><li><span>Provide on-the-job training for new and existing colleagues.</span></li><li><span>Monitor staff performance and provide constructive feedback.</span></li><li><span>Assist in scheduling shifts and managing attendance records.</span></li><li><span>Promote teamwork and maintain a positive working environment.</span></li><li><span>Ensure compliance with IHG policies, hotel SOPs, and local regulations.</span></li><li><span>Maintain high standards of grooming, professionalism, and workplace safety.</span></li><li><span>Ensure guest information is handled confidentially.</span></li><li><span>Support hotel quality audits and brand compliance inspections.</span></li><li><span>Monitor adherence to health, safety, and security procedures.</span></li><li><span>Promote IHG One Rewards membership and hotel services.</span></li><li><span>Identify opportunities for room upgrades and upselling.</span></li><li><span>Support revenue optimization by maximizing room inventory and guest satisfaction.</span></li></ul><p><span>WHAT WE NEED FROM YOU:</span></p><br><ul><li><span>Diploma or bachelor's degree in hospitality management, Business Administration, or a related field.</span></li><li><span>Minimum 2–3 years of Front Office experience.</span></li><li><span>Previous supervisory experience is preferred.</span></li><li><span>Experience with Opera PMS or similar hotel management systems.</span></li><li><span>Strong knowledge of hotel front office operations and guest service standards.</span></li><li><span>Omani National&nbsp;</span></li></ul><p>WHAT YOU CAN EXPECT FROM US:</p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.</p><br><p>So, join us and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Drives revenue to achieve Hotel’s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>Required:<br>• High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>Preferred:<br>• 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry.<br>CORE WORK ACTIVITIES<br>Managing Sales Activities<br>• Works with Property Sales Leader (ASL or DOS/DOSM) in identifying the top accounts of each stakeholder hotel, determine account deployment structure, identify key buyers within each account, and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels.<br>• Assist Property Sales Leader in identifying share shift targets.<br>• Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales.<br>• Manages daily Status Change reports to help close on hotel business.<br>• May work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.<br>• Provides property support by coordination and executing property internal mining efforts to assigned hotels<br>• Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms.<br>• Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales &amp; Marketing Planning and Support or other third-party data sources to generate leads.<br>• Utilizes internal lead referral tools (e.g., eProspecting Portal) to solicit new business opportunities and contacts.<br>• Ensure Hotel has property lead generation program to identify new business.<br>• Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.<br>• Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, etc.).<br>• Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.).<br>• Conducts site inspections for customer accounts as appropriate.<br>• Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information.<br>• Qualifies and maintains customer’s long-term business potential and refers customers to market, field, hotel or national sales office, as required.<br>• Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFAWeb.<br>• Leverages MI Leads for Out of Org, Non-Deployed Accounts.<br>• Presents stakeholder hotel benefits and features based on customer needs.<br>• Understands and utilizes all business processes written in support of the sales organization.<br>• Utilizes negotiation skills and creative selling abilities to uncover new business.<br>• Uses all information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels.<br>• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition.<br>• Communicates trends, opportunities, and market changes to appropriate parties, as needed.<br>• Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues.<br>• Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads.<br>• Tracks weekly activities and relationship to revenue and room night production.<br>• Sets day-today priorities to complete assigned responsibilities<br>• Actively participates and contributes to Sales Strategy Meetings as appropriate.<br>• Adjusts to significant variation in daily workload through independent prioritization.<br>• Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads.<br>• Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities.<br>• Performs other duties as appropriate.<br>• <br>Building Successful Relationships<br>• Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share.<br>• Participates in community and hotel networking events (e.g., Rotary Clubs, RI Social Hours, Chamber of Commerce, etc).<br>• Visits neighborhood target and local small business accounts and coordinate follow up efforts.<br>• Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas.<br>• Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative.<br>• Handles customer care issues and as necessary, refers them to the appropriate owner.<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services customers to obtain and grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception, Concierge Level hospitality, etc.).<br>• Performs other duties, as assigned, to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</span> </div>

<p>JOB SUMMARY Entry level management position that is responsible for the daily operations in the Bar/Lounge. Position directs, trains and assists employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p><p>CORE WORK ACTIVITIES Supporting Management of Bar Activities and Upkeep Ensures high quality products and presentations. Supervises daily shift operations. Helps maintain par stocks throughout the various departments by daily monitoring of on-hand inventory. Maintains food handling, sanitation and cleanliness standards. Operates all department equipment as necessary. Assists floor staff during busy periods. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Reports malfunctions in department equipment.</p><p>Ensuring Bar Team Delivers Exceptional Customer Service Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Observes service behaviors of employees. Empowers employees to provide excellent customer service within guidelines.</p><p>Modeling and Holding Bar Team Accountable to High Standards of Work Supervises Bar/Lounge in compliance with all local, state and Federal beverage and liquor laws. Trains staff on cash handling and credit policies and procedures. Trains staff on liquor control policies and procedures. Supervises adherence to all liquor control policies and procedures. Ensures compliance with all Bar/Lounge policies, standards, and procedures. Maintains standards for bartender and cocktail service. Supervises adherence to all cash handling and credit policies and procedures.</p><p>Facilitating the Performance of the Bar Team Ensures all employees have proper supplies, equipment and uniforms. Helps train employees in safety procedures. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches employees regarding performance on an on-going basis.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As Guest Relations Officer, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.</p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong>Duties and Responsibilities&nbsp;</strong><br>As Guest Relations Officer, I will assume full responsibility for the efficient operation in the following:&nbsp;<br>• Responsible for the daily operation of the telephone operators during the shift and administrative work.&nbsp;<br>• Answer all inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions.&nbsp;<br>• Handle all long distance and local calls and relay message if required.&nbsp;<br>• Accept and deliver wake-up calls, messages and facsimiles in a timely manner.&nbsp;<br>• Assist in booking and taking requests for reservations for Restaurant, Spa and Kids’ Club.&nbsp;<br>• Ensure proper handover of all outstanding matters for follow-up at the end of the shift.&nbsp;<br>• Utilize and ensure proper working condition of the telephone switchboard, guest room telephones and facsimile machines.&nbsp;<br>• Ensure all equipment of the department is kept clean and in good working condition.&nbsp;<br>• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.&nbsp;<br>• Strictly adhere to LQA standards and guest comments.</p><br><p><strong>Qualifications</strong><br>To execute the position of Guest Relations Officer, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><p>• High school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.<br>• Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.<br>• I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</p><br><p><i>The above is intended to provide an overview of the role and responsibilities for a Guest Relations Officer at Six Senses Zighy Bay It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i><br>&nbsp;</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Truly memorable restaurant experiences don’t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we’re searching for a new Restaurant Server confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond.<br>&nbsp;<br>A little taste of your day-to-day:<br>&nbsp;<br>Every day is different, but you’ll mostly be:<br><ul><li>Striving to make every meal truly memorable for our guests&nbsp;<br></li><li><span>Greeting and seating guests&nbsp;</span><br></li><li><span>Presenting menus and explaining dishes or specials</span><br></li><li><span>Taking food and beverage orders</span><br></li><li><span>Serving meals and drinks</span><br></li><li><span>Checking on guests during their meal</span><br></li><li><span>Handling guest requests during their meal</span><br></li><li><span>Handling guest requests and complaints professionally</span><br></li><li><span>Preparing bills and processing payments</span><br></li><li><span>Ensuring tables are clean and properly set</span><br>&nbsp;<br></li></ul>What We need from you:<br>●The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling&nbsp;<br>●A good grasp of reading, writing and basic maths&nbsp;<br>●Compliance with local laws on food handling and serving alcohol – you’ll need to be above the minimum age required&nbsp;<br>●Great communication – you’ll be warm, welcoming, and easy to talk to&nbsp;<br>What you can expect from us:<br>&nbsp;<br>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;<br>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;<br>&nbsp;<br>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. <br>So, join us and you’ll become part of our ever-growing global family.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As Guest Service Agent, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong><u>Duties and Responsibilities </u></strong></p><br><p>As Guest Service Agent, I will assume full responsibility for the efficient operation in the following: </p><br><ul><li>Responsible for the daily operation of the telephone operators during the shift and administrative work. </li><li>Answer all inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions. </li><li>Handle all long distance and local calls and relay message if required. </li><li>Accept and deliver wake-up calls, messages and facsimiles in a timely manner. </li><li>Assist in booking and taking requests for reservations for Restaurant, Spa and Kids’ Club. </li><li>Ensure proper handover of all outstanding matters for follow-up at the end of the shift. </li><li>Utilize and ensure proper working condition of the telephone switchboard, guest room telephones and facsimile machines. </li><li>Ensure all equipment of the department is kept clean and in good working condition. </li><li>Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded. </li><li>Strictly adhere to LQA standards and guest comments. </li></ul><p><strong><u>Qualifications</u></strong></p><br><p>To execute the position of Guest Service Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><ul><li>High school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.</li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a Guest Service Agent at Six Senses Zighy Bay It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.&nbsp;</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>