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<p><h4>Overview of the role</h4>
<p>The Sales Operations Manager – Multi brand will be responsible for providing operational leadership and support to the Automotive Sales Division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p>
<h4>What you will do</h4>
<ul>
<li><strong>Lead sales operations</strong> across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li>
<li><strong>Review sales performance</strong> monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li>
<li><strong>Drive continuous improvement</strong> across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li>
<li><strong>Monitor competitor activity</strong>, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li>
<li><strong>Engage with OEMs</strong> on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li>
<li><strong>Manage stock levels</strong> across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li>
<li><strong>Ensure customer satisfaction standards</strong> are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li>
<li><strong>Maintain compliance</strong> with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li>
<li><strong>Develop and lead a high-performance culture</strong> across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li>
<li><strong>Prepare and update reports and presentations</strong> for group stakeholders and external OEM partners in a timely and accurate manner.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li><strong>Strong leadership capability</strong> with experience managing large, diverse and multi-location sales teams.</li>
<li><strong>10-15 years of experience</strong> within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li>
<li><strong>Strong customer focus</strong> with the ability to improve customer experience, CSI and NPS performance.</li>
<li><strong>Commercially driven</strong> with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li>
</ul>
<h4>About the team</h4>
<p>You will be part of the Automotive Sales Division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p>
<h4>What equips you for the role</h4>
<ul>
<li><strong>Proven experience</strong> managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li>
<li><strong>Strong understanding</strong> of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li>
<li><strong>Ability to lead independently</strong> with minimal supervision while motivating teams to deliver high standards of performance.</li>
<li><strong>Customer-centric mindset</strong> with excellent customer handling and stakeholder engagement skills.</li>
<li><strong>Strong communication, presentation and database management skills.</strong></li>
<li><strong>Strong stakeholder management skills</strong> with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li>
<li><strong>Advanced MS Office skills</strong>, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li>
<li><strong>Knowledge of SAP S4HANA, Connect sales processes or similar CRM/database systems</strong> is preferred.</li>
<li><strong>Excellent analytical and problem-solving skills</strong>, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li>
</ul>
<h4>About Al-Futtaim Automotive</h4>
<p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p>
<p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p>
<p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p>
<p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.</p>
<p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The Sales Operations Manager – Multi brand will be responsible for providing operational leadership and support to the Automotive Sales Division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p>
<h4>What you will do</h4>
<ul>
<li><strong>Lead sales operations</strong> across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li>
<li><strong>Review sales performance</strong> monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li>
<li><strong>Drive continuous improvement</strong> across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li>
<li><strong>Monitor competitor activity</strong>, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li>
<li><strong>Engage with OEMs</strong> on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li>
<li><strong>Manage stock levels</strong> across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li>
<li><strong>Ensure customer satisfaction standards</strong> are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li>
<li><strong>Maintain compliance</strong> with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li>
<li><strong>Develop and lead a high-performance culture</strong> across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li>
<li><strong>Prepare and update reports and presentations</strong> for group stakeholders and external OEM partners in a timely and accurate manner.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li><strong>Strong leadership capability</strong> with experience managing large, diverse and multi-location sales teams.</li>
<li><strong>10-15 years of experience</strong> within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li>
<li><strong>Strong customer focus</strong> with the ability to improve customer experience, CSI and NPS performance.</li>
<li><strong>Commercially driven</strong> with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li>
</ul>
<h4>About the team</h4>
<p>You will be part of the Automotive Sales Division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p>
<h4>What equips you for the role</h4>
<ul>
<li><strong>Proven experience</strong> managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li>
<li><strong>Strong understanding</strong> of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li>
<li><strong>Ability to lead independently</strong> with minimal supervision while motivating teams to deliver high standards of performance.</li>
<li><strong>Customer-centric mindset</strong> with excellent customer handling and stakeholder engagement skills.</li>
<li><strong>Strong communication, presentation and database management skills.</strong></li>
<li><strong>Strong stakeholder management skills</strong> with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li>
<li><strong>Advanced MS Office skills</strong>, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li>
<li><strong>Knowledge of SAP S4HANA, Connect sales processes or similar CRM/database systems</strong> is preferred.</li>
<li><strong>Excellent analytical and problem-solving skills</strong>, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li>
</ul>
<h4>About Al-Futtaim Automotive</h4>
<p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p>
<p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p>
<p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p>
<p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.</p>
<p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Operations Manager to join our team and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. Manage and improve Local Shops operations through vendor management, optimizing processes & best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams Accountable for Local Shops operational performance including both commercial & operational KPI's Work with Head of Local Shops to shape the strategy/plan to achieve targets, ensuring regular reviews and pre-prioritisation Create and maintain a strong partnership with the Sales team; collaborate on strategy, priorities and opportunities Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights Scope and deliver local initiatives to improve ops metrics quantified with data analysis Drive the team to deliver consistent results & improvements across all Local Shops verticals Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance Ability to think outside of the box, innovate where product/processes are not available and challenge ways of working Lead by example and provides in depth training to team Drive team focus on objective and goals by building a cohesive team that drive results through maximum efficiency Share best practices, successful initiatives with our markets to support</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of relevant operational experience, ideally in Grocery operations or within the Food/Tech industry</li><li>High proficiency in data analysis is a must-have</li><li>Demonstrated experience with cost control, warehouse operations, inventory management, and root cause analysis</li><li>High-level stakeholder management experience with the ability to influence across functions</li><li>Strong grasp of operational processes and procedures, with a passion for continuous improvement and compliance auditing</li><li>Direct line management experience with a genuine ability to build relationships, motivate teams, and manage upwards effectively</li><li>Commitment to leading by example and developing your team through in-depth training and mentorship</li></ul><p></p></section>
<p>We are launching an exciting new luxury Nikki Beach Resort & Spa in Yiti Bay,Sultanate of Oman and we are seeking an accomplished Director of Food & Beverage to lead the opening and ongoing success of an exceptional luxury resort. Reporting to the General Manager, the Director of Food & Beverage will oversee all Food & Beverage operations across the resort, including restaurants, bars, lounges, in-room dining, banqueting, events, and any specialty dining venues. This role requires a strategic leader with a passion for innovation, operational excellence, financial performance, and creating memorable guest experiences.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead the successful pre-opening, launch, and ongoing operation of all Food & Beverage outlets.</li><li>Develop and implement the resort's Food & Beverage strategy in line with the overall brand vision and business objectives.</li><li>Ensure exceptional service standards across all dining experiences while fostering a culture of genuine hospitality.</li><li>Drive revenue growth, profitability, and operational efficiency through effective planning and performance management.</li><li>Develop annual budgets, forecasts, and financial strategies while maintaining strong cost controls.</li><li>Recruit, develop, mentor, and inspire a high-performing Food & Beverage leadership team.</li><li>Collaborate with Executive Chefs and outlet managers to create innovative menus, unique concepts, and memorable guest experiences.</li><li>Oversee banquet and event operations, ensuring flawless execution for weddings, corporate events, and special occasions.</li><li>Monitor guest satisfaction and implement continuous improvements based on feedback and market trends.</li><li>Ensure compliance with health, safety, hygiene, licensing, and quality assurance standards.</li><li>Build strong relationships with suppliers and negotiate strategic purchasing agreements while maintaining quality and value.</li><li>Partner closely with Sales, Marketing, and Revenue teams to develop promotions, seasonal campaigns, and destination dining experiences.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Experience:</p><ul><li>Minimum 5-8 years of progressive Food & Beverage senior leadership experience within luxury resorts or internationally recognized hospitality brands.</li><li>Previous experience as Director of Food & Beverage, Executive Assistant Manager F&B, or a comparable senior leadership role.</li><li>Proven success leading multiple restaurants, bars, banqueting, and resort dining operations.</li><li>Strong financial acumen with demonstrated experience managing budgets, forecasting, cost control, and revenue optimization.</li><li>Extensive knowledge of luxury dining trends, guest engagement, and premium service standards.</li><li>Exceptional leadership, communication, and team development skills.</li><li>Ability to inspire innovation while maintaining operational discipline and consistency.</li><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li></ul>
<p><h4>Company overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The sales operations manager – multi brand will be responsible for providing operational leadership and support to the automotive sales division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p>
<h4>What you will do</h4>
<ul>
<li>Lead sales operations across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li>
<li>Review sales performance monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li>
<li>Drive continuous improvement across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li>
<li>Monitor competitor activity, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li>
<li>Engage with OEMs on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li>
<li>Manage stock levels across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li>
<li>Ensure customer satisfaction standards are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li>
<li>Maintain compliance with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li>
<li>Develop and lead a high-performance culture across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li>
<li>Prepare and update reports and presentations for group stakeholders and external OEM partners in a timely and accurate manner.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong leadership capability with experience managing large, diverse and multi-location sales teams.</li>
<li>10-15 years of experience within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li>
<li>Strong customer focus with the ability to improve customer experience, CSI and NPS performance.</li>
<li>Commercially driven with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li>
</ul>
<h4>About the team</h4>
<p>You will be part of the automotive sales division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p>
<h4>What equips you for the role</h4>
<ul>
<li>Proven experience managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li>
<li>Strong understanding of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li>
<li>Ability to lead independently with minimal supervision while motivating teams to deliver high standards of performance.</li>
<li>Customer-centric mindset with excellent customer handling and stakeholder engagement skills.</li>
<li>Strong communication, presentation and database management skills.</li>
<li>Strong stakeholder management skills with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li>
<li>Advanced MS Office skills, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li>
<li>Knowledge of SAP S/4HANA, Connect sales processes or similar CRM/database systems is preferred.</li>
<li>Excellent analytical and problem-solving skills, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li>
</ul>
<h4>About Al-Futtaim Automotive</h4>
<p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p>
<p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p>
<p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p>
<p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.</p>
<p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>
<p><h4>Company overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The sales operations manager – multi brand will be responsible for providing operational leadership and support to the automotive sales division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p>
<h4>What you will do</h4>
<ul>
<li>Lead sales operations across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li>
<li>Review sales performance monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li>
<li>Drive continuous improvement across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li>
<li>Monitor competitor activity, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li>
<li>Engage with OEMs on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li>
<li>Manage stock levels across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li>
<li>Ensure customer satisfaction standards are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li>
<li>Maintain compliance with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li>
<li>Develop and lead a high-performance culture across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li>
<li>Prepare and update reports and presentations for group stakeholders and external OEM partners in a timely and accurate manner.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Strong leadership capability with experience managing large, diverse and multi-location sales teams.</li>
<li>10-15 years of experience within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li>
<li>Strong customer focus with the ability to improve customer experience, CSI and NPS performance.</li>
<li>Commercially driven with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li>
</ul>
<h4>About the team</h4>
<p>You will be part of the automotive sales division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p>
<h4>What equips you for the role</h4>
<ul>
<li>Proven experience managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li>
<li>Strong understanding of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li>
<li>Ability to lead independently with minimal supervision while motivating teams to deliver high standards of performance.</li>
<li>Customer-centric mindset with excellent customer handling and stakeholder engagement skills.</li>
<li>Strong communication, presentation and database management skills.</li>
<li>Strong stakeholder management skills with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li>
<li>Advanced MS Office skills, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li>
<li>Knowledge of SAP S/4HANA, Connect sales processes or similar CRM/database systems is preferred.</li>
<li>Excellent analytical and problem-solving skills, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li>
</ul>
<h4>About Al-Futtaim Automotive</h4>
<p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p>
<p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p>
<p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p>
<p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.</p>
<p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>
<p>Senior Sales Manager - FI Relationships Credit Oman | Muscat, Sultanate of Oman.</p><p>The Opportunity We are seeking a results-driven Senior Sales Manager to lead the commercial side of the credit insurance business and Financial Institutions (FIs) relationships. The successful candidate will drive top-line growth, manage strategic relationships with Omani exporting companies, and serve as a key point of contact for banks and financial institutions providing export-related lending to our policyholders. This is a senior, high-visibility role reporting to executive management, with full responsibility for the sales strategy, pipeline, and revenue performance of the company.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Commercial Leadership & Strategy</p><ul><li>Lead, mentor, and develop the Sales Department to consistently meet and exceed annual premium income targets.</li><li>Design and execute the company's sales strategy across sectors and client segments.</li><li>Build a robust pipeline of new business opportunities and oversee the end-to-end sales cycle, from prospecting and underwriting coordination to policy issuance and renewal.</li><li>Monitor market trends, competitor activity, and exporter sentiment to refine commercial propositions.</li></ul><p>Client Relationship Management (Exporters)</p><ul><li>Manage and grow relationships with Omani exporting companies across key sectors (manufacturing, Mining, Agriculture & Fisheries, food & beverage, Renewable Energy, petrochemicals, logistics, SMEs, and others).</li><li>Act as a trusted advisor to exporters, helping them understand and adopt credit insurance as a tool for safer growth into international markets.</li><li>Conduct client meetings, presentations, training sessions, and awareness workshops on trade credit insurance and risk mitigation.</li></ul><p>Banking & Financial Institution Partnerships</p><ul><li>Build and maintain strong working relationships with banks, financing companies, and other financial institutions that provide export-related lending to Omani exporters.</li><li>Promote the use of Credit Oman policies as collateral and risk-mitigation instruments for export finance facilities.</li><li>Coordinate joint marketing initiatives, referral programs, and structured solutions with banking partners.</li></ul><p>Cross-Functional Coordination</p><ul><li>Work closely with the Underwriting, Claims, and Risk teams to ensure seamless client onboarding and service delivery.</li><li>Provide market and client feedback for product development and management.</li><li>Represent Credit Oman in industry events, exporter forums, chambers of commerce activities, and government-led trade missions.</li></ul><p>Reporting & Governance</p><ul><li>Prepare regular sales performance reports, forecasts, and management presentations.</li><li>Ensure full compliance with regulatory requirements, internal policies, and underwriting guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Experience</p><ul><li>Bachelor s degree in business administration, Finance, Insurance, Economics, International Trade, or a related discipline. A master s degree (MBA) or professional qualification (CII, ACII, or equivalent) is a strong advantage.</li><li>A minimum of 10 years of progressive experience in sales, corporate relationships, and business development, with at least 5 years managerial level in credit insurance, trade finance, corporate banking, or commercial insurance.</li><li>Proven track record of leading teams and delivering against ambitious commercial targets.</li><li>Strong existing network within Oman's exporter community and/or local banking and financial sector is highly desirable.</li><li>Solid understanding of trade credit insurance products, export finance, letters of credit, factoring, and international trade mechanics.</li><li>Familiarity with the Omani and GCC regulatory and business environment.</li></ul><p>Skills & Attributes</p><ul><li>Adequate commercial acumen with the ability to translate complex insurance and finance concepts into clear value propositions for clients.</li><li>Strong leadership, coaching, and team-management capabilities.</li><li>Excellent negotiation, presentation, and stakeholder-management skills at C-suite and board level.</li><li>Analytical mindset with the ability to interpret financial statements, credit risk indicators, and market data.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A. Job Summary The Procurement Manager is responsible for overseeing the sourcing, purchasing, and supplier management functions of the company. This role involves developing procurement strategies, negotiating contracts, and ensuring that goods and services are purchased at the best value while maintaining high-quality standards. The Procurement Manager works closely with internal stakeholders and suppliers to align procurement practices with company goals and budgetary constraints B. Key Responsibilities Core Area: 1. Procurement Strategy & Sourcing - Develop and implement procurement strategies aligned with business objectives. - Identify, evaluate, and onboard reliable suppliers for raw materials, APIs, packaging, and equipment. - Establish long-term supplier relationships to ensure quality and cost efficiency. - Stay updated with market trends, pricing, and supplier capabilities. - Conduct market analysis to identify sourcing opportunities and trends. 2. Vendor & Supplier Management - Build and maintain strong relationships with key suppliers to ensure long-term partnerships. - Monitor supplier performance and resolve issues related to quality, delivery, or compliance - Conduct supplier qualifications, audits, and performance evaluations. - Identify, evaluate, and select suppliers based on quality, cost, and reliability. - Negotiate contracts, pricing, and payment terms with suppliers. - Ensure compliance with organizational policies and legal regulations in all contracts - Manage supplier risk assessment and alternate sourcing strategies. 3. Cost Optimization & Budget Management - Drive cost-saving initiatives while maintaining product quality and availability. - Analyze procurement cost trends, pricing models, and total cost of ownership (TCO). - Work with finance teams to ensure budget control and cost efficiency. - Optimize inventory levels to balance cost and demand. 4. Inventory & Supply Chain Coordination - Collaborate with production, planning, and warehouse teams to ensure on-time material availability. - Monitor inventory levels, stock movement, and reordering processes. - Implement Just-In-Time (JIT) and vendor-managed inventory (VMI) models for optimization. 5. Procurement Process Management - To supervise procurement of raw materials, Packaging Material, Lab chemicals, Reference standards and other MISC materials as per requirement. - To receive requisitions from various departments and process them as per priority in discussion with Director SCM and based on required approvals. - Compile the documents for pre-budget approval with Finance dept. Follow up with Finance and Internal Auditor, as it needs to be coordinated for approval with Internal Auditor once Finance approves it. - To supervise and validate the generating of Purchase Order (PO) for approved order, check and send mail with the approved Po to vendor and following up with Finance for advance payment settlements / Following up with vendors for faster delivery of Material. - Arrange Collection of the documents through mail, Invoice, packing list, certificate origin, certificate of analysis, if it is air shipment air waybill, it is sea shipment bill of lading - Raw material needs to be attested by MOH / MOE backed up by COA / MSDS and seek approval for import from them. - To make sure duty charges are paid if it is not exempted ones though Agent, if they are not mentioned in MOH decree - To follow up with the clearing agent for clearance of all the imported material. - As soon as the material arrival is known, inform the stores in advance for them to plan the space and receive the materials. - To procure miscellaneous items consumable from local vendors and arrange to keep those items in stores. - To liaison with the Accounts department for the LC terms agreed with vendors, to enable them to interact with the bank and complete formalities and make the process smoother. - Follow up with Accounts for LC copy and provide it to suppliers. - Update MOH on Raw materials procured using CSV format on a monthly basis. - To forward raw material active or Excipient and packaging material sample to QC & R &D department for analysis and follow-up for the report. - To ensure audits of manufacturers are planned and organized as per QA requirements for regulatory compliance. - To liaise with vendors for documentation requirements for Regulatory Dept. on regular basis for submissions with various regulatory bodies. - To ensure cost of materials are in control and credit terms with Vendors are improved in comparison to previous years. 6. Human Resource Management: - Overall supervision and motivation of the team. - Set and approve targets for the performance of his immediate subordinates. - Carry out annual performance appraisal of his subordinates and identify their potential and training and development needs. - Identifying training needs for subordinates and train and develop supervisors to provide management depth; provide motivation and career development for employees, - Give guidance, support, and professional leadership to staff under him and motivate them. C. Job Specifications Education - Bachelor s degree in Pharmacy, Supply Chain Management, Business Administration, or a related field. - Professional certifications such as CIPS (Chartered Institute of Procurement & Supply) or CPSM (Certified Professional in Supply Management) are a plus. Experience - Minimum 15 years of experience, preferably in similar or related industry, out of which 3-5 years in managerial rule. - Extensive experience in managing procurement, with a proven track record of success - Experience in global sourcing or managing international suppliers - Knowledge of inventory management or logistics Functional Competencies 1. Strategic Sourcing - Expertise in identifying, evaluating, and selecting suppliers to meet business needs. - Ability to analyze market trends and supplier capabilities to optimize sourcing strategies. 2. Supplier Relationship Management - Proficiency in managing supplier contracts, performance, and relationships. - Knowledge of supplier risk assessment and supplier development programs. 3. Contract Management and Negotiation - Skilled in drafting, reviewing, and negotiating procurement contracts and agreements. - Understanding of legal and regulatory requirements in procurement contracts. 4. Cost and Price Analysis - Ability to conduct total cost of ownership (TCO) analysis and cost-benefit evaluations. - Proficiency in benchmarking supplier pricing and managing procurement budgets. 5. Procurement Systems and Tools - Proficiency in using procurement and ERP systems (e.g., SAP, Oracle, Ariba, Coupa). - Familiarity with e-procurement platforms and supplier management tools. 6.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education - Bachelor s degree in Pharmacy, Supply Chain Management, Business Administration, or a related field. - Professional certifications such as CIPS (Chartered Institute of Procurement & Supply) or CPSM (Certified Professional in Supply Management) are a plus. Experience - Minimum 15 years of experience, preferably in similar or related industry, out of which 3-5 years in managerial rule. - Extensive experience in managing procurement, with a proven track record of success - Experience in global sourcing or managing international suppliers - Knowledge of inventory management or logistics Functional Competencies 1. Strategic Sourcing - Expertise in identifying, evaluating, and selecting suppliers to meet business needs. - Ability to analyze market trends and supplier capabilities to optimize sourcing strategies. 2. Supplier Relationship Management - Proficiency in managing supplier contracts, performance, and relationships. - Knowledge of supplier risk assessment and supplier development programs. 3. Contract Management and Negotiation - Skilled in drafting, reviewing, and negotiating procurement contracts and agreements. - Understanding of legal and regulatory requirements in procurement contracts. 4. Cost and Price Analysis - Ability to conduct total cost of ownership (TCO) analysis and cost-benefit evaluations. - Proficiency in benchmarking supplier pricing and managing procurement budgets. 5. Procurement Systems and Tools - Proficiency in using procurement and ERP systems (e.g., SAP, Oracle, Ariba, Coupa). - Familiarity with e-procurement platforms and supplier management tools. 6. Risk Management - Ability to identify and mitigate procurement risks, such as supply chain disruptions or compliance issues. - Knowledge of risk assessment frameworks and contingency planning. 7. Regulatory and Compliance Knowledge - Understanding of laws and regulations related to procurement, including anti-corruption and ethical sourcing practices. - Proficiency in ensuring compliance with company policies and industry standards. 8. Inventory and Supply Chain Management - Knowledge of inventory control methods and supply chain processes. - Ability to align procurement strategies with supply chain requirements to ensure seamless operations. 9. Vendor Performance Management - Expertise in setting and monitoring KPIs for supplier performance. - Ability to conduct supplier audits and manage performance improvement plans. 10. Demand Planning and Forecasting - Ability to align procurement activities with demand forecasts and production schedules. - Skills in collaborating with other departments to anticipate purchasing needs. Core Competencies - Strong negotiation skills - High level of integrity, ethics, and professionalism. - Excellent communication and interpersonal skills. - Collaboration and Influencing - Customer and Stakeholder Focus - Attention to detail and accuracy. - Innovation and Continuous Improvement - Dedication to mentoring and empowering team members to achieve their potential. - Ability to build a high-performing team and promote a culture of collaboration and excellence.</p><p></p></section>
<p>We are launching an exciting new luxury Nikki Beach Resort & Spa in Yiti Bay,Sultanate of Oman and we are looking for an experienced and passionate Director of Sales & Marketing (Omani National) to join our pre-opening leadership team and drive the commercial success of a luxury resort in Muscat. As the Director of Sales & Marketing, you will be responsible for developing and executing the hotel's commercial strategy, leading the Sales, Marketing, Revenue, and Reservations functions to maximize revenue, market share, and brand positioning. This is an exciting opportunity to play a key role in a pre-opening project and establish the hotel as a leading luxury destination. Key Responsibilities:</p><ul><li>Develop and implement the Resort's sales and marketing strategy to achieve revenue and market share targets.</li><li>Lead and inspire the Sales & Marketing team to deliver outstanding commercial results.</li><li>Build and maintain strong relationships with key corporate accounts, travel partners, government entities, and local businesses.</li><li>Drive business across all market segments, including corporate, leisure, MICE, and group business.</li><li>Work closely with Revenue Management to optimize pricing and distribution strategies.</li><li>Oversee marketing, public relations, digital marketing, and brand activation initiatives.</li><li>Prepare annual budgets, forecasts, and business plans while monitoring performance against targets.</li><li>Collaborate with the General Manager and department heads to ensure commercial strategies support overall business objectives.</li><li>Represent the hotel at industry events, networking functions, and trade exhibitions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Omani National. Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field. Minimum 8 10 years of experience in hotel sales and marketing, with at least 3 years in a leadership role. Experience in luxury or upscale hospitality is preferred. Pre-opening experience is an advantage. Strong leadership, communication, negotiation, and relationship-building skills. Commercially driven with a proven track record of achieving sales and revenue targets. Excellent command of English; Arabic language skills are an advantage.</p>
<p><b>JOB SUMMARY</b></p><p><br></p><p> Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><b><br></b></p><p><b>CANDIDATE PROFILE</b></p><p><br></p><p> Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p><br></p><p><b>CORE WORK ACTIVITIES</b></p><p>Managing Day-to-Day Operations</p><ul><li>Supervises and manages employees.</li><li>Manages all day-to-day operations.</li><li>Understands employee positions well enough to perform duties in employees' absence.</li><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul><p>Leading Food and Beverage Team</p><ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li>Ensures and maintains the productivity level of employees.</li><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li>Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li>Ensures compliance with all applicable laws and regulations.</li><li>Ensures compliance with food handling and sanitation standards.</li><li>Ensures staff understands local, state and Federal liquor laws.</li><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li>Establishes guidelines so employees understand expectations and parameters.</li><li>Monitors alcohol beverage service in compliance with local laws.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li>Empowers employees to provide excellent customer service.</li><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li>Handles guest problems and complaints.</li><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li>Ensures corrective action is taken to continuously improve service results.</li><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</li></ul><p>Managing and Conducting Human Resource Activities</p><ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li>Ensures employees are treated fairly and equitably.</li><li>Strives to improve employee retention.</li><li>Ensures employees receive on-going training to understand guest expectations.</li><li>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Strives to improve service performance.</li><li>Ensures recognition is taking place across areas of responsibility.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
<p>POSITION INFORMATION Job Title: Manager/Senior Manager Investment & Business Development : Department: Investments and Business Development Reporting To: Grade JOB PURPOSE The Investment Manager will be responsible for executing Ithca s investment strategy to achieve long-term financial goals, by sourcing investment opportunities and leading a set of investment transactions. The role requires also to conduct thorough market research to keep abreast with the latest trends in the ICT sector and investment. Strong background in investment transaction and a proven track record in identifying high-potential investment opportunities will be required. DIMENSION Team management responsibility: Yes Impact to Budget: Yes Interface(s): Internal and external KEY ACCOUNTABILITIES AND RESPONSIBILITIES Supports Group Director in management of the Group s investment preferences and targets. Participates in creation of the investment strategy and investment policies of ITHCA Group. Actively source deals (e.g. initial meetings, attend networking events, scout local business parks) and co-develop business plans with leadership teams Leads opportunity assessments in accordance with the investment guidelines and coordinate intra-Group activities Leads overall due diligence process on prospective investments including: technical, commercial, product, financial, market, management, etc Supports analysis of new investments including modelling and valuation Leads preparation of the Investment proposals. Present and supports presentation of the opportunity assessment management reports to BoD/IC and executives at all stages of the investment process Coordinates external Due Diligence support where needed Coordinates legal support related to opportunity assessment and finalization of the transaction Support functional, timely and efficient pre-deal monitoring Prepares business activity reports and forecasts Develops, organizes and maintains business opportunity records Supports the task of creating annual conferences, roadshows and events participation plan, with a goal of increasing Ithca visibility and finding new business opportunities. Participates in liaising process with multiple international investment and ICT entities and institutions with goal of gaining access to relevant business opportunities Supports definition, monitoring and reporting department KPI s contributing to overall company s annual targets Proposes cost optimization and measures leading to increased efficiency Participates in the process of annual budget preparation Stays abreast of respective market trends and accordingly suggests portfolio adjustments</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience:<br>BSc s degree in finance, accounting, economics, business administration or related field<br>Minimum of 10 years experience in relevant business segment<br>Previous M&A experience<br>Advance MS office experience in particular Excel modelling<br>Key Skills and Competencies:<br>Skills / Knowledge<br>Proven analytical skills, presentation skills<br>Deep understanding of M&A process and principles<br>Deep understanding of Business Planning principles<br>Deep understanding of valuation methodologies<br>Understanding the ICT industry trends<br>Behavioural Competencies<br>Analytics<br>Planning & Organising<br>Flexibility & Adaptability<br>Operational Excellence<br>Collaborative Working<br>Creativity & Innovation<br>Communication and presentation<br>Respect & Integrity<br>Problem Solving & Decision Making<br>Additional Requirements<br>Arabic - Mandatory<br>English (fluent written and verbal) - Mandatory</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Wood is recruiting for a Contract Manager to join its Projects team focusing on delivering across FEED and Detail design scopes of work in Muscat, Oman. This is a secondment role to OQ in Oman. Assignment duration is one year. </p>
<p>This is a secondment role to OQ in Oman.</p> <div>
Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com <br></div>
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<b>Diversity Statement </b>
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We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br></div> <p> <strong>What makes you remarkable? </strong> </p>
<p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world s most critical challenges. </p>
<p> <strong>Experience:</strong> </p>
<p>Minimum 15 years of experience in similar projects <br>
Ability to manage multi-discipline team during FEED and EPC phases <br>
Ensure project deliverables are in accordance with company specs and standards <br>
Strong leadership and technical expertise <br>
Strong understanding multidisciplinary design coordination and interface management <br>
Ensure adherence to project schedule and cost control by coordination with project control team <br>
Flexibility to work in different locations <br>
Direct reporting to the Head of Project Management </p> <p>The Contract Manager will be responsible:</p>
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<li>Administer project contracts during execution and post-award stages.</li>
<li>Manage contractual correspondence, deliverables, obligations, milestones, variations, claims, change orders, and payment-related contractual matters.</li>
<li>Coordinate with project teams, contractors, Procurement, Legal, Finance, Project Controls, and other stakeholders to ensure contract compliance, proper records, and timely resolution of day-to-day contractual issues.</li>
<li>Lead contract operation and administration for FEED/EPC contractors during post-award execution.</li>
<li>Manage commercial interfaces with contractors, including instructions, clarifications, and performance issues.</li>
<li>Evaluate and support the negotiation of variations, claims, and change orders.</li>
<li>Ensure contractual compliance with FEED/EPC obligations and milestones.</li>
<li>Support cost control and forecasting in coordination with Project Controls.</li>
<li>Maintain contract records, correspondence, and audit trails.</li>
<li>Identify and manage commercial risks and mitigation actions at project level.</li>
<li>Support EPC tender readiness strategy, ensuring alignment with lessons learned from FEED.</li>
<li>Participate in EPC ITT preparation and ensure completeness and integrity.</li>
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<p> <strong>Designing the future. Transforming the world</strong> </p>
<p>Reflecting the market focus for the office this role requires extensive experience in managing multi-disciplinary teams during the FEED and EPC phases, </p>
<p> <strong>What we can offer</strong> </p>
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<li> <strong>Meaningful and interesting projects</strong> delivered to leaders of industry across oil and gas and emerging energy sectors </li>
<li> <strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our busiess with employee networks committed to giving all employees a voice</li>
<li> <strong>Competitive salary</strong> with regular salary reviews to ensure we are rewarding at the right level in line with the market</li>
<li> <strong>Medical Insurance: </strong>Ensures inpatient and outpatient care is available should you require treatment. Cover limits apply, please refer to the terms of benefit and network list for further details.</li>
<li> <strong>Workmen s Compensation</strong>: Provides payment of 3 x Annual Wage (up to a maximum of 5000 OMR) upon death or permanent disability.</li>
<li> <strong>Employee Assistance Programme: </strong>Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The programme helps support your mental, physical, social & financial well-being.</li>
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<p>The Hotel Manager is the General Manager's principal operational partner, responsible for driving operational excellence, financial performance, exceptional guest experiences, and colleague engagement across all areas of the hotel. This role provides strategic and operational leadership across all divisions, with particular expertise in luxury Food & Beverage operations to enhance the hotel's reputation as a leading dining and hospitality destination. The Hotel Manager assumes full responsibility for the hotel in the absence of the General Manager and plays a key role in achieving the hotel's business objectives, maintaining Mandarin Oriental brand standards, and fostering a culture of service excellence, accountability, and continuous improvement.</p><p>Supporting the General Manager</p><ul><li>Support the General Manager in translating the hotel's strategic objectives into effective operational execution.</li><li>Assume full responsibility for the overall hotel operation in the absence of the General Manager.</li><li>Contribute to the development and implementation of operational, commercial, and promotional initiatives that maximise guest satisfaction and business performance.</li><li>Provide strategic operational oversight across all hotel divisions to ensure alignment with business objectives and luxury brand standards.</li><li>Support the General Manager in maintaining effective relationships with ownership representatives, corporate leadership, and key external stakeholders.</li><li>Leverage extensive Food & Beverage expertise to oversee dining concepts, service quality, revenue generation, and guest experience across all outlets.</li></ul><p>Operational Leadership</p><ul><li>Lead and support Division Heads in delivering exceptional operational, financial, and service performance.</li><li>Develop annual operating budgets and Capital Expenditure plans in partnership with Division Heads and the Director of Finance.</li><li>Monitor business performance through Profit & Loss analysis, RevPAR, rooms yield, GOP, guest satisfaction metrics, and other key performance indicators, implementing corrective action where required.</li><li>Champion a culture of personalised luxury service by reviewing guest feedback, resolving service recovery opportunities, and driving continuous improvement initiatives.</li><li>Maintain a visible leadership presence throughout the resort by engaging with guests and colleagues and ensuring exceptional standards across guestrooms, public areas, Food & Beverage outlets, kitchens, back-of-house facilities, the beach, retail areas, and all guest-facing spaces.</li><li>Conduct regular inspections of hotel facilities to ensure presentation, maintenance, cleanliness, safety, and operational standards are consistently maintained.</li><li>Promote accountability, operational efficiency, innovation, and collaboration across all departments.</li><li>Ensure successful preparation for and execution of all quality, brand, hygiene, and regulatory audits, including Forbes, LQA, Environmental Health, and corporate compliance assessments.</li></ul><p>Food & Beverage Oversight</p><ul><li>Provide executive oversight for all Food & Beverage operations, ensuring service excellence, profitability, and alignment with Mandarin Oriental luxury standards.</li><li>Partner closely with the Executive Chef, Director of Food & Beverage, and outlet leaders to deliver innovative culinary concepts and memorable dining experiences.</li><li>Drive outlet performance through menu engineering, pricing strategies, promotions, beverage programmes, and upselling initiatives.</li><li>Monitor revenue, profitability, average cheque, covers, guest satisfaction, and operational efficiencies, implementing improvement plans where required.</li><li>Identify opportunities to strengthen market positioning and establish the hotel as a premier dining destination within Muscat.</li><li>Ensure compliance with all food safety, hygiene, and quality assurance standards.</li><li>Develop and mentor operational leaders, building a strong succession pipeline and high-performance culture.</li></ul><p>Safe, Sound & Sustainable by Mandarin Oriental</p><ul><li>Lead the annual Safe, Sound & Sustainable audit and ensure full compliance with corporate standards.</li><li>Chair the monthly Risk Management Committee and oversee the implementation of all health, safety, security, and sustainability initiatives.</li><li>Promote continuous improvement in environmental performance while maintaining a safe, healthy, and secure environment for guests and colleagues.</li></ul><p>Financial Leadership</p><ul><li>Partner with the Director of Finance to prepare and execute the annual budget, financial forecasts, and business plans.</li><li>Monitor labour productivity, departmental expenses, and operational costs to ensure financial objectives are achieved while maintaining luxury service standards.</li><li>Conduct regular financial reviews with operational leaders and promote commercial awareness throughout the management team.</li><li>Ensure operational decisions support approved budgets, owner expectations, and the hotel's financial strategy.</li><li>Identify and implement new revenue opportunities across Rooms, Food & Beverage, Events, Spa, memberships, and ancillary business streams.</li><li>Work closely with the Commercial team to optimise market positioning, business mix, and revenue generation opportunities.</li></ul><p>People & Culture</p><ul><li>Partner with the People & Culture team to attract, develop, engage, and retain high-performing colleagues.</li><li>Support workforce planning, productivity initiatives, and labour cost management while maintaining appropriate staffing levels.</li><li>Ensure performance appraisals, coaching, and development plans are completed to strengthen leadership capability.</li><li>Foster an inclusive, collaborative, and high-performance culture built on accountability, engagement, and open communication.</li><li>Champion succession planning and leadership development across all operational departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 10 15 years' experience within luxury hotels or resorts.</li><li>Significant experience as a Director of Food & Beverage, Executive Assistant Manager (F&B), Resort Manager, Hotel Manager, or an equivalent senior operational leadership role.</li><li>Demonstrated success managing complex Food & Beverage operations within internationally recognised luxury hotels or resorts.</li><li>Strong commercial acumen with a proven track record of improving revenue, profitability, GOP, RevPAR, and guest satisfaction.</li><li>Experience in developing and positioning innovative Food & Beverage concepts.</li><li>Exceptional leadership, communication, coaching, and stakeholder management skills.</li><li>Experience working with internationally recognised luxury hospitality brands is highly desirable.</li><li>Leadership Competencies: Strategic and commercially focused. Passion for luxury hospitality and guest experience. Inspirational and collaborative leader. Strong financial and operational acumen. Excellent decision-making and problem-solving skills. High level of integrity and accountability. Effective communicator with strong stakeholder management capabilities. Ability to lead change and drive continuous improvement. Committed to developing people and building high-performing teams.</li></ul>
<p>About the Role Oman Dental College is seeking an accomplished and strategic Head of Finance and Operations to lead the College s financial management and operational functions. Reporting to the Dean and serving as a member of the Senior Management Team, the postholder will play a key role in strengthening financial sustainability, operational effectiveness, governance, and institutional performance through strong leadership, sound decision-making, and continuous improvement.</p><p>Key Responsibilities</p><ul><li>Provide strategic leadership for the College s finance and operations functions, ensuring effective financial management, sustainable resource utilisation, and operational excellence.</li><li>Lead the development and execution of financial strategies, annual budgets, forecasts, financial reporting, treasury management, procurement, and financial governance frameworks.</li><li>Ensure robust financial controls, regulatory compliance, risk management practices, and continuous improvement of financial systems and processes.</li><li>Provide strategic oversight and leadership of key support functions, including Finance, Human Resources, Student Services, Information Technology, Marketing, Facilities, Health & Safety, and other administrative services, ensuring effective service delivery and alignment with institutional priorities.</li><li>Drive operational excellence by enhancing organisational efficiency, service quality, process effectiveness, and resource optimisation across support functions.</li><li>Lead institutional operational planning and oversee performance monitoring against strategic objectives, operational plans, and Key Performance Indicators.</li><li>Oversee the development, implementation, and continuous improvement of policies, systems, and processes that support effective institutional operations.</li><li>Ensure business continuity, operational resilience, and appropriate risk mitigation frameworks are established and maintained.</li><li>Establish and maintain strong relationships with government authorities, regulatory bodies, auditors, financial institutions, suppliers, and other key stakeholders.</li><li>Support institutional accreditation, quality assurance, and compliance activities through effective governance, reporting, and continuous improvement initiatives.</li><li>Provide strategic financial analysis, operational insights, and recommendations to support informed decision-making.</li><li>Lead organisational improvement initiatives and change programmes that enhance institutional capability and long-term sustainability.</li><li>Promote a culture of accountability, collaboration, innovation, and high performance across the College.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>Bachelor s degree in Finance, Accounting, Business Administration, or a related discipline.</li><li>Professional accounting qualification such as CA, ACCA, CPA, CMA, or equivalent is preferred.</li><li>MBA or relevant postgraduate qualification is an advantage.</li></ul><p>Experience</p><ul><li>Minimum 10 years of progressive experience in finance and operations, including substantial experience in a senior leadership position.</li><li>Demonstrated experience leading finance functions and overseeing diverse operational services within a complex organisation.</li><li>Strong expertise in financial strategy, budgeting, reporting, governance, risk management, and operational improvement.</li><li>Proven ability to lead multidisciplinary teams and deliver measurable organisational outcomes.</li><li>Experience with ERP systems, financial reporting platforms, and business process improvement.</li><li>Experience within higher education, healthcare, or other regulated sectors is desirable</li></ul>
<div><div ><font size="2" face="arial" ></font><div ><div ></div><div ><p>DHL Express Oman is proud to be certified as a best workplace in Sultanate of Oman and ranked No.2 by global institute Great Place To Work® (GPTW). Here, you will be part of a team of over 200 passionate professionals dedicated to <strong>Connecting People and Changing Lives</strong> through express delivery for some of the world’s most loved and widely recognized brands across the globe. </p><p> Your Future. Delivered. </p><p><strong>Role Opportunity: Channel Relationship Manager-Sales</strong></p><p><strong><u><span>Job Purpose</span></u></strong><span> </span></p><p>To maximise the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</p><p><strong><u><span>Principal Accountabilities</span></u></strong></p><p ><span><span>a)<span Times New Roman";"> </span></span></span>Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</p><p ><span><span>b)<span Times New Roman";"> </span></span></span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</p><p ><span><span>c)<span Times New Roman";"> </span></span></span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</p><p ><span><span>d)<span Times New Roman";"> </span></span></span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</p><p ><span><span>e)<span Times New Roman";"> </span></span></span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</p><p ><span><span>f)<span Times New Roman";"> </span></span></span>Update and maintain call details on COMET/ STELLAR, ensure appropriate IBS forms are updated so that all information is accessible for future reference and monitoring.</p><p ><span><span>g)<span Times New Roman";"> </span></span></span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</p><p ><span><span>h)<span Times New Roman";"> </span></span></span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</p><p ></p><p><strong>What You Bring</strong></p><ul > <li>Minimum of 3 years of sales experience.</li> <li>Strong communicator (in written & spoken English) with excellent numeric and presentation skills. Arabic language is an advantage. </li> <li>Strong individual who can work independently and within a team to deliver results.</li> <li>Able to maintain effective performance under pressure.</li> <li>Preferably with Degree in Business or equivalent.</li> </ul><p><strong>What We Offer</strong></p><ul > <li>Career development with a global market leader internationally.</li> <li>Comprehensive learning and development programs.</li> <li>Inclusive workplace culture.</li> <li>Competitive benefits and wellness initiatives.</li> </ul><p><strong>Ready to Make a Difference?</strong></p><p>If you are looking to further your career with the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. Apply now – our recruiters are looking forward to receiving your application!</p><p>DHL is an equal opportunity employer. We reject any form of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience. </p><p><strong>Recruitment Fraud Alert:</strong> DHL Express Oman will never request payment or personal/financial information from applicants or employees at any stage of the recruitment process. Any such request should be treated as fraudulent. All email correspondence will be sent from the official DHL domain e.g. name@dhl.com. Protect yourself by verifying job offers and communications. Your safety is important to us. </p></div><br></div></div></div>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p>
<p>We are hiring a Head of Product Technology to own the technology platform end-to-end: the application and the infrastructure on which it runs. This is not background plumbing. The application is the product. The infrastructure is the foundation on which settlement finality, system resilience, latency performance, and operational availability are delivered. The post-holder must understand both layers as one integrated whole and own them as one.</p>
<p>In build, the post-holder is the architect of the platform from a blank sheet: technology reference architecture, infrastructure topology, hosting strategy, network and database design, integration patterns, security architecture, and resilience and disaster-recovery architecture. In run, the same person operates the platform and the team they have designed. This is not a sit-in-your-office role.</p>
<h4>What the role covers</h4>
<ul>
<li>Designing the technology reference architecture from a blank sheet: application architecture, infrastructure topology, database platform, network design, integration patterns, security architecture, and resilience and DR architecture</li>
<li>Owning the application end-to-end: design, configuration, integration, data model, change management, and support</li>
<li>Owning the infrastructure that hosts the platform: compute, storage, network, virtualisation, database, and middleware, whether on-premise, hosted, or cloud</li>
<li>Owning platform resilience: high availability design, backup and recovery architecture, disaster recovery, business continuity, and tested failover</li>
<li>Owning end-to-end platform performance including transaction latency, capacity planning, and headroom strategy</li>
<li>Owning first-line platform security: secure configuration, hardening, identity and access management, vulnerability management, patching, and security incident response</li>
<li>Owning the technical relationship with the build vendor; holding them to account on functional, technical, and operational delivery</li>
<li>Designing the human operating model for the platform: team shape, shift patterns, on-call rotations, incident command structure, runbooks, and third-party support arrangements</li>
<li>Owning all integrations between the platform and external systems: custodians, settlement banks, exchange, SWIFT, Bloomberg, and ISIN infrastructure</li>
<li>Line managing the Application Managers, Database Administrator, and the wider platform engineering team as it builds</li>
</ul>
<h4>Requirements</h4>
<h4>Who we are looking for</h4>
<p>At least 12 years in financial-services platform technology, with substantial time spent owning a mission-critical platform end-to-end across both application and infrastructure layers. Direct, demonstrable experience architecting a mission-critical regulated financial platform from a blank sheet: this is non-negotiable. Direct, demonstrable experience as the technical authority on a CSD, custody platform, post-trade platform, capital markets platform, or core banking system of comparable mission-criticality: also non-negotiable.</p>
<p>Hands-on technical credibility across both application and infrastructure layers: able to read code, query a database, design a network topology, debug an integration, and challenge a vendor's technical decisions with authority. Demonstrated experience holding a major build vendor or system integrator to account on technical delivery. Deep understanding of how a regulated financial-services business works, not just the technology underneath it. Fluent in English.</p>
<p>Experience in financial market infrastructure (CSD, CCP, exchange, or payment system) is an advantage. So is familiarity with CPMI-IOSCO principles and experience designing SWIFT, Bloomberg, and ICSD integrations.</p>
<h4>What this is</h4>
<p>The platform does not exist yet. The architecture has not been designed, the infrastructure has not been built, and the operating model has not been written. The person who takes this role will have done all of it. If you have genuinely architected and owned a mission-critical regulated financial platform from a blank sheet, and you have the hands-on credibility and delivery drive to do it again, this is worth a conversation.</p></p><p></p>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Developing and Maintaining Budgets</strong> </p>
<p> Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</p>
<p> Maintains a positive cost management index for kitchen and restaurant operations.</p>
<p> Utilizes budgets to understand financial objectives.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Manages the Food and Beverage departments (not catering sales).</p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Oversees all culinary, restaurant, beverage and room service operations.</p>
<p> Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</p>
<p> Provides excellent customer service to all employees.</p>
<p> Responds quickly and proactively to employee's concerns.</p>
<p> Provides a learning atmosphere with a focus on continuous improvement.</p>
<p> Provides proactive coaching and counseling to team members.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Monitors and maintains the productivity level of employees.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish work.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides excellent customer service.</p>
<p> Responds quickly and proactively to guest's concerns.</p>
<p> Understands the brand's service culture.</p>
<p> Drives alignment of all employees, team leaders and managers to the brand's service culture.</p>
<p> Sets service expectations for all guests internally and externally.</p>
<p> Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</p>
<p> Verifies all banquet functions are up to standard and exceed guest's expectations.</p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Conducts performance reviews in a timely manner.</p>
<p> Promotes both Guarantee of Fair Treatment and Open Door policies.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Complies with all corporate accounting procedures.</p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluates results to choose the best solution and solve problems.</p>
<p> Drives effective departmental communication and information systems through logs, department meetings and property meetings.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p>LOGISTICS MANAGER HEALTHCARE SECTOR Job Summary We are seeking an experienced and highly organized Logistics Manager to oversee tender management, import order processing, supply chain coordination, and logistics operations within the healthcare sector. The role will involve managing healthcare products and supplies for both government and private-sector customers, including coordination with government entities, principal companies, suppliers, freight forwarders, logistics providers, finance teams, and internal departments. The successful candidate will be responsible for ensuring the smooth and timely execution of tenders, purchase orders, imports, deliveries, and supply operations while maintaining compliance with contractual, regulatory, and documentation requirements.</p><p>Key Responsibilities</p><p>Tender Management</p><ul><li>Monitor tender portals, newspapers, and relevant sources to identify business opportunities from entities including SQU, Oman Tender Board, Ministry of Health (MOH), Royal Hospital, SQCCC, Ministry of Agriculture and Fisheries, and Ministry of Education.</li><li>Coordinate regular visits to relevant government institutions to review newly announced tenders and procurement opportunities.</li><li>Coordinate tender participation inquiries with principal companies suppliers.</li><li>Obtain quotations, technical information, product specifications, and supporting documentation from suppliers and principal companies.</li><li>Analyze historical tender data, awarded contracts, market pricing, and pricing trends.</li><li>Develop competitive pricing strategies in coordination with principal companies and internal stakeholders.</li><li>Prepare and coordinate technical and commercial bid proposals.</li><li>Compile, review, and submit complete tender documentation in accordance with tender requirements.</li><li>Ensure compliance with tender specifications, submission requirements, deadlines, and contractual conditions.</li><li>Prepare customized quotations and commercial proposals for private-sector customers.</li><li>Verify pricing, product specifications, availability, and delivery commitments prior to submission.</li><li>Coordinate the processing of Bid Bonds and Performance Bonds with the relevant departments and financial institutions.</li><li>Coordinate with the Finance Department regarding pricing, cost analysis, financial clarifications, and tender-related requirements.</li><li>Supervise and support the smooth execution of tender awards and subsequent supply operations.</li></ul><p>Import & Order Management</p><ul><li>Review and process Local Purchase Orders (LPOs) received from government and private-sector customers.</li><li>Generate sales orders in the ERP system and establish appropriate delivery schedules.</li><li>Maintain accurate Excel-based delivery schedules for parallel tracking and monitoring of orders.</li><li>Maintain monthly order follow-up, tracking, and reminder systems.</li><li>Manage orders with principal companies and suppliers from order placement through final delivery.</li><li>Track project timelines, order status, shipment progress, and delivery milestones.</li><li>Maintain accurate and up-to-date records of projects, tenders, purchase orders, shipments, and deliveries.</li><li>Coordinate shipments with principal companies, freight forwarders, customs clearance agents, and logistics providers.</li><li>Oversee the complete order fulfillment process, from order placement until receipt at the company warehouse or delivery to the customer.</li><li>Handle tender, logistics, import, and supply-related correspondence with customers, suppliers, principal companies, and service providers.</li><li>Coordinate government delivery planning with the NP Stores and relevant internal departments.</li><li>Ensure timely delivery and compliance with contractual obligations and agreed delivery schedules.</li><li>Proactively identify and minimize supply chain delays through effective planning, coordination, and follow-up.</li><li>Ensure compliance with local regulations, import requirements, customs procedures, and documentation standards.</li></ul><p>Departmental Supervision & Coordination</p><ul><li>Supervise overall tender, import, order management, and logistics operations within the department.</li><li>Coordinate effectively with Sales, Finance, Stores, Regulatory Affairs, and other relevant departments.</li><li>Monitor operational performance and ensure timely completion of assigned tasks.</li><li>Develop efficient systems for tender tracking, order follow-up, delivery monitoring, and supplier coordination.</li><li>Identify operational risks and implement corrective actions to improve efficiency and service delivery.</li><li>Maintain professional relationships with government entities, private healthcare customers, suppliers, principal companies, and logistics partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Logistics, Supply Chain Management, Business Administration, Healthcare Management, or a related field.</li><li>Minimum 10 years of relevant experience in logistics, tender management, import operations, supply chain, or order management.</li><li>Experience in the healthcare, pharmaceutical, medical equipment, or medical supplies sector is highly preferred.</li><li>Proven experience dealing with government tenders and private-sector customers in Oman.</li><li>Strong knowledge of import procedures, shipping documentation, customs requirements, and supply chain operations.</li><li>Experience working with ERP systems and advanced knowledge of Microsoft Excel.</li><li>Strong analytical, negotiation, coordination, and problem-solving skills.</li><li>Excellent communication and follow-up skills.</li><li>Ability to manage multiple tenders, orders, shipments, and deadlines simultaneously.</li><li>Preferred Skills: Government tender and procurement experience. Experience dealing with healthcare institutions and government entities. Knowledge of medical products, pharmaceuticals, or healthcare supplies. Strong supplier and principal-company relationship management skills. Excellent written and verbal communication skills in English. Arabic language skills are an advantage. Strong attention to detail and ability to work under pressure.</li><li>Key Competencies: Tender & Contract Management, Import & Logistics Operations, Supply Chain Coordination, Government Procurement, Order Fulfillment, Supplier & Principal Management, Pricing & Cost Analysis, Negotiation Skills, ERP & Microsoft Excel, Planning & Organization, Compliance & Documentation, Leadership & Team Coordination.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead and oversee all commercial, feedstock sourcing, crude supply, logistics, and contract management activities for the business. Develop and execute commercial strategies that optimize profitability, secure reliable feedstock supply and product sales, strengthen stakeholder relationships, and ensure compliance with corporate governance and regulatory requirements.</p><p>Deliver comprehensive planning and execution of end-to-end commercial refining business in terms of crude oil purchases and products sales-related tasks under the direct supervision of head of Commercial</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Oman s government & other legal justifications, and best international practices in consonance with national objectives.</p><p>Tasks and Responsibilities:</p><p>Lead, manage, and coordinate the Commercial Team, including Crude Supply and Product Commercial functions, ensuring alignment with the Company's strategic, operational, and financial objectives.</p><p>Develop and implement integrated commercial strategies covering feedstock procurement, refinery optimization, product commercialization, and margin enhancement across the entire refining value chain.</p><p>Oversee crude oil sourcing, supply portfolio management, and feedstock optimization activities to ensure security of supply, cost competitiveness, and operational reliability.</p><p>Direct product commercialization activities, including domestic and international sales strategies, customer relationship management, product placement, and market development initiatives.</p><p>Establish and maintain strategic relationships with crude suppliers, product customers, traders, national oil companies, government entities, terminal operators, logistics providers, and key industry stakeholders.</p><p>Lead all major commercial negotiations and oversee the drafting, review, execution, and management of crude supply agreements, product sales agreements, storage contracts, logistics agreements, and other commercial arrangements.</p><p>Ensure optimization of refinery margins by balancing feedstock economics, refinery yields, product market opportunities, logistics costs, and commercial risks.</p><p>Provide commercial leadership in pricing methodologies, crude and product valuation, formula pricing, market indexation, risk management, futures markets, and hedging strategies.</p><p>Monitor and analyze regional and international crude oil, refined products, freight, and logistics markets and provide strategic recommendations to maximize commercial value.</p><p>Guide the Commercial Team in identifying and developing new business opportunities, strategic partnerships, trading opportunities, and revenue enhancement initiatives.</p><p>Oversee end-to-end supply chain interfaces between Crude Supply, Refinery Planning, Operations, Product Marketing, Logistics, and Shipping functions to ensure seamless execution of commercial activities.</p><p>Ensure effective management of crude receipts, inventory positions, product lifting schedules, vessel nominations, logistics activities, and contractual obligations.</p><p>Provide strategic direction and governance for all quantity and quality assurance activities involving surveyors, laboratories, terminals, vessels, and inspection companies.</p><p>Lead commercial support for refinery optimization initiatives by ensuring alignment between crude procurement strategies and product marketing requirements.</p><p>Oversee customs compliance, import and export requirements, duty exemptions, regulatory approvals, and documentation processes related to crude and product transactions.</p><p>Manage and resolve commercial disputes and claims involving suppliers, customers, service providers, and counterparties, including pricing disputes, quantity and quality claims, demurrage, contractual non-performance, and settlement negotiations.</p><p>Ensure compliance with applicable laws, regulations, commercial governance standards, Incoterms (ICC Rules), sanctions requirements, and international trade practices.</p><p>Lead tendering processes, commercial evaluations, supplier/customer selection, bid analysis, and contract award recommendations in accordance with approved governance processes.</p><p>Develop and oversee commercial performance dashboards, KPIs, market intelligence reports, supply-demand analyses, and management reporting systems.</p><p>Assess commercial, operational, market, contractual, and business continuity risks and establish appropriate mitigation and contingency plans.</p><p>Act as the principal commercial interface between the Company and external stakeholders, while ensuring effective collaboration with Legal, Finance, Planning, Operations, Supply Chain, HSE, and Executive Management.</p><p>Provide commercial support and strategic advice to senior management on business development initiatives, investment opportunities, major projects, and complex commercial transactions.</p><p>Mentor, coach, and develop Commercial Team members, ensuring effective knowledge transfer, succession planning, capability development, and a high-performance culture.</p><p>Drive continuous improvement, digitalization, and optimization of commercial processes, systems, controls, and reporting tools.</p><p>Ensure all commercial activities are conducted in accordance with the Company's Mission, Vision, Values, HSE requirements, corporate governance framework, and ethical standards while supporting long-term business growth and profitability.</p><p>Develop and manage refinery product hedging policy with appointed banks and ensure OQ8 board mandate on hedging is executed.</p><p>Key interactions</p><p>Internal: (internal stakeholders) COO Office, Operations, Maintenance, Technical Services and HSSE Functional Management, Commercial Team, SCM, Finance, People, etc.</p><p>External: (External Stakeholders) Crude Oil and product traders, logistics companies, surveyors, agents, all commercial interfaces, government representatives, 3rd party contractors, etc. Notable Working Conditions. Office environment and Filed operations. Moderate to intensive computer screen use. Sporadic travel to operational areas where company operates</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education requirements Bachelor s Degree in Business (Marketing / Administration / Supply Chain), Engineering or related field.</p><p>MBA in Business, preferred.</p><p>Language requirements Excellent knowledge of written, read, and spoken English (required)</p><p>Background and experience</p><p>10 years of total experience of which over 5 years in Oil & Gas industry</p><p>8 years of relevant experience in commercial, trading, logistics, market analysis, strategy, and business development</p><p>Previous work experience in GCC countries/companies</p><p>In depth knowledge of and hands-on experience with business operations in petrochemical/refinery projects, preferably in Oman and/or GCC</p><p>Experience of working for an International Joint Venture project</p><p>Excellent knowledge in Commercial & Contracts aspects</p><p>Must have the potential to lead the future commercial activities of OQ8 with the capability to successfully complete actions in the project implementation and operational phases</p><p>Focus on maximizing economics/value</p><p>Good understanding of operational planning, reporting, scheduling of downstream sector activities (working with refinery planning, terminal operator, vessel/berth operations, government affairs, external service providers, among others)</p><p>Expertise in budgeting and cost control</p><p>Comprehensive knowledge about various pricing platforms (e.g. Platts, Argus, DME etc.) and market consultants (IHS, ICIS, Woodmac, Argus web portals) with ability to extract/synthesize/analyze data and information</p><p>Develop and maintain data models.</p><p>Soft & Leadership</p><p>Strong Communication skill verbal and written</p><p>Commercially Driven with strong business acumen</p><p>Analytical / Quantitative / IT Skills</p><p>Negotiation skills and Commercial Acumen</p><p>Decision Making & Judgement, critical thinking</p><p>Personal and Team Accountability</p><p>Accurate Reporting skills</p><p>Effective planning and organizing skills</p><p>Effective Communication skills</p><p>Problem Solving Skills</p><p>Results orientation strong drive and motivation</p><p>Planning and organizing, capable of working with little supervision</p><p>Exercising influences, developing solid working relationships</p><p>Work Prioritization even under changing business priorities</p><p>Customer and stakeholder focus.</p><p>Technical:</p><p>Familiarization of SAP or Oracle</p><p>Computer knowledge in MS Office applications like MS Word, MS Excel, Power Point, MS-Visio etc. solutions.</p><p>Well-versed and hands-on experience with Incoterms (ICC Rules) in oil market & trading</p><p>Stakeholder Management (internal / external); development & implementation the commercial strategy for the OQ8 project</p><p>Tendering and contracts management</p><p>Negotiate & develop new strategies for feed stock sourcing that favors OQ8 margins</p><p>Lead, coach, and develop the commercial team, including Senior Commercial Experts and Commercial Specialists.</p><p>Ensure commercial practices while complying with industry norms, int l, and local regulatory requirements</p><p>Ensure strong interface / networking / relationships with all the relevant stakeholders for a smooth and seamless OQ8 commercial activity</p><p>Identify, plan, present and develop revenue growth opportunities for the Company</p><p>Analysis of regional and global crude oil and refined product markets including fundamental analysis, pricing and logistics.</p><p>Knowledge in market intelligence, economic evaluations, and strategic recommendations to senior management.</p><p></p></section>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>