Drupal Developer Jobs - Dhohar Oman

<p>The Traffic Management Supervisor supervises work activities of Traffic Management personnel engaged in the movement of GPMS-Prepositioned cargo via land, air and sea. Responsible for training, establishing and maintaining effective outbound and receiving planning functions. Monitors cargo operations using Logistics Tool Suite (LTS), Global Freight Management (GFM), Cargo Movement Operating System (CMOS), Integrated Logistics Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART) and web-based tracking systems such as integrated Data Environment/Global Asset Reporting Tool (GART) and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFIDITV) Tracking Portal, Global Decision Support Systems (GDSS-2) and Single Mobility System (SMS) to ensure In-transit Visibility (ITV) within the Defense Transportation System (DTS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses and WPM certification/recertification web-based training. Ensures all shipments comply with the International Trade and Arms Regulation (ITAR). Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p><p><br></p><p><b>Principal Accountabilities</b></p><p><br></p><p>Schedules work priorities based on day-to-day Traffic Management Operations, Global Prepositioned Material Services (GPMS) Taskers, Executive Coordination Agency (ECA) Taskers, Primary Contracting Office (PCO) and Administrative Contracting Office (ACO) Taskers.</p><p>Develops work standards; identifies training deficiencies; develops training plans; provides training and supervision for personnel using automated computer programs to process freight &amp; web-based systems to provide in transit visibility.</p><p>Checks for completeness and accuracy. Verifies the Nomenclatures, Quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), Consignor and Consignee Codes, Hazardous/Classified materials, ITARS certifications and other essential transportation data.</p><p>Properly classified freight, selects commodity codes, selects the most efficient mode of shipment and controls obligations for government transportation funds.</p><p>Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo and Maintains Manifest and TCN logs.</p><p>Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting Codes, consignor and consignee codes and other essential transportation data into CMOS, GATES or IBS.</p><p>May perform System Administrator duties.</p><p>Inspects Hazardous Materials to ensure proper packaging, marking, labeling, documentation and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, International Air Transport Association (IATA) and International Maritime Dangerous Goods (IMDG).</p><p>Inspects, accepts and inventories all incoming freight and containers for overages, shortages and damage before acceptance. When required, initiate and complete DD Form 361, Transportation Discrepancy Report (TDR).</p><p>Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2 or SMS.</p><p>Prepares shipping documents and Movement Requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.</p><p>Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.</p><p>Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).</p><p><br></p><p><b>Minimum Requirements</b></p><p>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum, Power Point, Excel and Word programs.</p><p>Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.</p><p>Ability to maintain an effective working relationship with coworkers, including multi-national staff, and external and internal customers is required.</p><p>Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC) and Computer Security (COMPUSEC).</p><p>Will be required to receive training and operate material handling equipment.</p><p>Knowledge and understanding of MHE equipment operations and associated hazards required.</p><p>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</p><p>High School diploma or equivalent required.</p><p>Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.</p><p>Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air, data records, container management, customer service, cargo operating computer systems or other related experience.</p><p><br></p><p><b>Preferred Qualifications</b></p><p>Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel preferred.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Nama Services Dhofar (Dhofar Integrated Services Company) announces a job opportunity, as part of its commitment to supporting national talent and providing employment opportunities for qualified Omani citizens.</p><p><strong>Opportunity Details:</strong></p><p>Job Title Chief Operations Officer Water &amp; Wastewater</p><p><strong>Job Purpose</strong></p><p>The Chief Operating Officer for the Water &amp; Wastewater divisions is accountable for management, performance, and improvement of the water &amp; wastewater operations and maintenance as well as water &amp; wastewater project management and asset management functions at Nama Dhofar Services Company.</p><p><strong>Key Responsibilities, Accountabilities and Result Areas</strong></p><ul><li>Set the business direction and vision for the water &amp; wastewater business by articulating strategic priorities and identifying enablers for success in the long term in collaboration with senior leadership in the company.</li><li>Providing direction and leadership in the identification, development and implementation of strategies, programs, policies, decisions, assignments and activities of water &amp; wastewater operations, maintenance, projects and asset management.</li><li>Ensure protection of water &amp; wastewater services and network to ensure effective and efficient results.</li><li>Define and develop the Project Management strategy for the organization that supports and enables the achievement of overall objectives of the organizations.</li><li>Serving as a key member of the executive leadership team to drive the growth of the organization and build world-class utilities.</li><li>Provide strategic recommendations to the CEO and board of directors.</li><li>Provide strategic direction, leadership and management of operational and capital delivery activities to ensure meeting the company s strategic objectives.</li><li>Oversee the preparation of the five-year business plan for water &amp; wastewater division.</li><li>Oversee the operations of water &amp; wastewater sectors and make any necessary improvements to meet business goals.</li><li>Implement programs and strategies to drive operational process improvements.</li><li>Oversee the implementation of the company s water &amp; wastewater capital delivery programs in line with regulatory allowances and approvals.</li><li>Convert strategic objectives into actionable plans for performance and growth.</li><li>Monitor the budgets for water &amp; wastewater divisions in conjunction with organizational budget while ensuring adherence to regulatory allowances.</li><li>Direct and oversee the development and approval of operational policies and procedures to ensure compliance with regulatory/legislative requirements.</li><li>Oversee operational processes and identify/implement potential operational improvements to improve service, quality, HSE, and cost efficiency.</li><li>Lead cost optimization initiatives in order to utilize resources in an efficient manner.</li><li>Oversee the articulation of the company s water &amp; wastewater capital plan while anticipating major capital expenditure and its impact upon cash flows.</li><li>Oversee the performance review of contractors/sub-contractors for operations and maintenance activities</li><li>Work on continuous improvement on new assets planning, design, construction and commissioning.</li><li>Oversee the risk assessment of operations and maintenance systems and guide the development of recommendations for risk management.</li><li>Oversee the effective maintenance of the company s physical assets and direct compliance with relevant quality standards.</li><li>Oversee the asset management policies procedures and plans</li><li>Oversee the strategy and the procedures of the water quality</li><li>Define SMART KPIs, responsibilities and authorities for team members and ensure objective periodic administration of the performance appraisal process. Review performance in an objective, fair, and transparent manner and hold people accountable for performance; create development plans in line with employee aspirations and company objectives.</li><li>Actively coach team members on opportunities for performance improvement and capability development and take actions to leverage people s strengths, and develop them through different available means.</li><li>Building and maintaining a positive and productive work environment for team members in the department.</li><li>Maintain an up-to-date knowledge and awareness of new technologies ensuring that the team understand these developments and reflect them in their work and recommendations.</li><li>Delegate responsibilities and tasks to team members with clear timelines and expectations on quality; make available the requisite resources to perform the job, but ultimately owns the responsibility to deliver the tasks.</li><li>Manage the development and implementation of departmental policies, systems, processes, and procedures to ensure compliance with regulatory and company s requirements and standards.</li><li>Identify the business need for establishing or enhancing process or automation. Provide inputs in improving or modifications to existing processes, defining and documenting it; share and assign accountabilities within the team for managing the process.</li><li>Ensure that departmental reports are prepared in a comprehensive, accurate and timely manner, and meet company s requirements and standards.</li><li>Responsible for closing any audit observations related to the department</li><li>Adhere to all company processes and procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of a Bachelor s degree in Engineering</li><li>Master s degree is favored but not mandatory</li><li>At least 13 years of relevant Experience in planning, projects, operations, maintenance in a utilities sector or industrial environment.</li><li>6 years managerial experience of which 3 are in a senior leadership role</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To build the Internal Audit Department as an independent unit with the right resources and processes / tools, to provide reasonable assurance to key stakeholders ARC, CEO, Executive Management / Board of Directors (BOD) / senior management / Shareholders) that Company is managing risk effectively and implementing robust governance and internal control measures in line with International Standards. Additionally, the position entails advising relevant stakeholders on best practices to enhance organizational value. This role is guided in accordance with the OQBi Mission, Vision, Values, and Strategies, as well as policies, guidelines, and both local &amp; international standards. It is supported by an IT Technology platform, HSSE standards, Omani government regulations, legal justifications, and best international practices. All these elements are aligned with the national objectives of Oman.</p><p><strong>Main tasks and responsibilities:</strong></p><ul><li>Supporting the Chief Executive Officer, the HIA outlines a risk-based internal audit plan for the Downstream Business, ensuring proper resourcing and alignment with regulatory standards, while also overseeing conflict of interest management and promoting ethical conduct within the organization.</li><li>Align assurance activities with company objectives and regulatory expectations and demonstrate the value of assurance efforts in supporting strategic goals.</li><li>Audit Committee Support: Assist in preparing materials for audit committee meetings and facilitate communication between the audit committee and state audit institution.</li><li>State Audit Expectations: Manage the company's response to state audit requirements. Coordinate audit activities and ensure timely responses to findings.</li><li>Stakeholder Engagement and Relationship Management: Foster relationships with senior management, the board, and state audit representatives and maintain open communication channels to address issues and maintain trust.</li><li>Enhance reporting mechanisms to provide detailed insights into compliance and ensuring that reports meet stakeholder expectations and regulatory standards.</li><li>Proactively address issues identified through audits, including fraud investigations and coordinate investigations with relevant stakeholders.</li><li>Talent Development and Training: Develop awareness initiatives for all staff on assurance, internal audit, conflict of interest, and business ethics.</li><li>Establish a culture of continuous improvement within the assurance function by implementing feedback mechanisms to refine materials and initiatives.</li><li>Identify, assess, and mitigate risks associated with audit compliance, conflict of interest, and ethical conduct. Develop controls and procedures to ensure long-term sustainability.</li><li>Oversee the organization's whistleblowing process, including policy development and investigation coordination. Ensure compliance with regulations and protection mechanisms for whistleblowers.</li><li>Develop and implement policies and procedures to identify and manage conflicts of interest in accordance with the regulations. Provide guidance and training to staff on identifying and disclosing potential conflicts of interest.</li><li>Promote a culture of ethical conduct and integrity throughout the organization. Establish mechanisms for reporting and addressing ethical concerns or violations in accordance with the regulations.</li><li>Develop and maintain annual Internal Audit Budget and monitor function s costs to ensure that budgetary targets are met: Deliver High Quality Internal Audit Services and Support the Stakeholders: Develop a risk-based audit plan that is aligned with company s risk register, mission, vision and strategic goals. Recommend where internal skill set needs to be supplemented with outsourced competencies. Plan and prepare for each audit engagements including facilitating the outsourced internal audit for on-site visits, where required. Adjust the risk-based audit plan as needed in response to emerging risks, operations, programs, systems and controls. And keep the ARC apprised of any changes needed to the risk-based audit plan. Ensure the methodical performance of the audit, documenting processes and procedures, reviewing and analysing evidence, identifying and defining issues and recommending measures for improvement to ensure compliance with relevant standards and requirements. Ensure follow up on findings and corrective actions as relevant, to ensure Internal Audit recommendations are implemented by the relevant departments. Provide consulting services to management on measures to take for achieving further value (e.g. reducing costs , control improvement and revenue generation) as well as to enhance the effectiveness and efficiency of risk management and internal controls and processes based on insights gained through the audit activity, data analytics, global benchmarking and knowledge-sharing. Lead the investigation of significant issues in the Organization including fraud and significant control failings and report the results to Senior Management, ARC and the BOD. Develop and implement a Quality Assurance &amp; Improvement Program to ensure compliance with IIA standards and highest quality of audit results. Provide consulting advice to the BOD and senior management, based on insights gained to add value (remove inefficiencies, reduce costs) Taking a holistic view of risks that considers internal, external and emerging risk factors. And function holder has a thorough understanding of the company s risk culture, the risk appetite of the business, and regulatory and legal requirements</li></ul><p><strong>Key interactions:</strong></p><ul><li>Internal: OQBi, Board Audit and Risk Committee, BOD, senior Management, Business Line and other members of the Business/Function | Corporate Assurance, Corporate PTC, Legal.</li><li>External: Government Authorities, External Legal Counsels, and specialized consultants, State auditors</li></ul><p><strong>Notable Working Conditions.</strong> Office environment, intensive computer screen use, traveling</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education requirements:</strong> Minimum of bachelor s degree. Preferably an MSc or MBA. Preferred Professional qualifications such as CIA, CISA, CRMA, CRISC</p><p><strong>Language:</strong> Excellent knowledge of written, read, and spoken English (required) / Arabic - Native (desirable)</p><p><strong>Background and experience:</strong> 16+ years of overall experience in internal auditing out of which 5 years in a leadership position in the Energy Industry. Experience in leading diverse small to medium size team on assignments with strict timelines and deliverables.</p><p><strong>Competencies and skills:</strong> General: Capable of inspiring and leading change. Strong written and verbal communication Strong presence in front of senior executives Demonstrated strategic orientation. Critical analytical skills Ability to negotiate and influence. Ability to identify and mitigate, compliance and contractual risks. Ability to communicate at various corporate levels. Ability to work across different functions. Ability to influence internal and external stakeholders. Excellent drafting and negotiation skills</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and manage the organization's Information and Cybersecurity function across Information Technology (IT), Information and Communication Technology (ICT), Operational Technology (OT), and SCADA environments. Ensure the confidentiality, integrity, and availability of information assets by establishing effective governance, risk management, compliance, security operations, and cyber resilience capabilities. The role is responsible for developing and implementing cybersecurity strategies, frameworks, policies, controls, and monitoring mechanisms to protect the organization from evolving cyber threats while ensuring compliance with regulatory and industry requirements.</p><p>Key Responsibilities</p><p>Cybersecurity Strategy and Governance</p><ul><li>Develop and implement the organization's cybersecurity strategy aligned with corporate objectives.</li><li>Establish and manage cybersecurity governance frameworks, policies, standards, and procedures.</li><li>Present cybersecurity risks, trends, and strategic initiatives to executive management.</li></ul><p>Cybersecurity Risk Management</p><ul><li>Identify, assess, and monitor cybersecurity risks and vulnerabilities.</li><li>Develop and oversee risk treatment plans and mitigation strategies.</li><li>Maintain the cybersecurity risk register and reporting framework.</li><li>Lead risk assessments and mitigation activities across IT, ICT, OT, Industrial Control Systems (ICS), and SCADA environments, ensuring the protection of critical infrastructure, control systems, IoT devices, and field assets.</li></ul><p>Compliance and Regulatory Requirements</p><ul><li>Ensure compliance with applicable cybersecurity regulations, standards, and frameworks, including ISO 27001, SCADA cybersecurity standards, Oman Investment Authority (OIA) requirements, and other relevant regulations.</li><li>Coordinate internal and external cybersecurity audits.</li><li>Monitor regulatory developments and implement new requirements.</li><li>Represent the organization before regulators, government entities, auditors, and industry forums to ensure alignment with emerging obligations and requirements.</li><li>Ensure adherence to industry best practices and regulatory standards.</li></ul><p>Security Architecture and Technical Controls</p><ul><li>Review and approve security architectures and technical controls across IT, OT, ICS, and SCADA environments to ensure resilience, reliability, and compliance.</li><li>Oversee the implementation of security controls and technical safeguards.</li><li>Evaluate and approve appropriate cybersecurity technologies and solutions.</li><li>Ensure cybersecurity requirements are integrated throughout project lifecycles, including governance and risk management in digital transformation and infrastructure initiatives.</li></ul><p>Security Operations and Incident Response</p><ul><li>Ensure effective detection, investigation, response, and recovery from cyber incidents.</li><li>Lead major cybersecurity incident management and crisis response efforts.</li><li>Oversee Security Operations Center (SOC) services, advanced threat detection systems, SOAR platforms, and security analytics capabilities.</li><li>Monitor KPIs such as Incident Response Effectiveness, Mean Time to Detect (MTTD), and Mean Time to Respond (MTTR).</li></ul><p>Threat and Vulnerability Management</p><ul><li>Ensure timely and effective remediation of identified security vulnerabilities.</li><li>Enhance detection and response capabilities through automation and advanced analytics.</li></ul><p>Third-Party and Supply Chain Security</p><ul><li>Establish and manage a third-party cybersecurity risk management framework.</li><li>Assess cybersecurity risks associated with vendors and partners.</li><li>Incorporate cybersecurity requirements into contracts and agreements.</li><li>Monitor supplier compliance with security requirements.</li></ul><p>Business Continuity and Cyber Resilience</p><ul><li>Collaborate with Risk Management and Business Continuity teams to integrate cyber resilience requirements into Business Continuity and Disaster Recovery plans.</li><li>Support crisis management during cyber incidents and emergencies.</li></ul><p>Security Awareness and Culture</p><ul><li>Develop and implement organization-wide cybersecurity awareness and training programs.</li><li>Promote a strong cybersecurity culture across all organizational levels.</li><li>Measure and report on the effectiveness of awareness initiatives.</li></ul><p>Security Assurance and Continuous Improvement</p><ul><li>Comply with Quality, Health, Safety, and Environmental (QHSE) requirements.</li><li>Maintain the confidentiality and integrity of organizational information.</li><li>Lead continuous improvement initiatives to enhance cybersecurity maturity and organizational resilience.</li></ul><p>People Leadership and Resource Management</p><ul><li>Define SMART performance objectives, responsibilities, and authorities for team members.</li><li>Manage and evaluate performance fairly and transparently while creating individual development plans.</li><li>Mentor and support team members to improve capabilities and performance.</li><li>Foster a positive and productive work environment.</li><li>Stay current with technological developments and guide the team in adopting relevant advancements.</li><li>Delegate responsibilities with clearly defined timelines and quality expectations.</li></ul><p>Policies and Procedures</p><ul><li>Comply with all organizational policies and guidelines.</li><li>Identify opportunities for process improvement, development, and automation.</li><li>Enhance and document existing procedures while clearly assigning responsibilities within the team.</li><li>Ensure accurate, comprehensive, and timely reporting in accordance with organizational standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Cybersecurity, Computer Science, Software Engineering, or an equivalent discipline.</li><li>9 years of experience in cybersecurity, security regulations, network and cybersecurity, information security, computer systems engineering, information systems, networking, or a related IT discipline.</li><li>Experience working in ICT and OT environments.</li><li>At least 2 years of leadership or managerial experience.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Quality Manager is responsible for leading all quality assurance, food safety, and regulatory compliance functions across AMDC's dairy manufacturing operations. The role ensures that products consistently meet Omani and international food safety standards, that HACCP-based management systems are implemented and maintained, and that the company's quality culture is embedded at every level of the operation. The Quality Manager reports directly to the AGM/ Acting CEO and works closely with the supply chain, production, and commercial teams.</p><p>KEY RESPONSIBILITIES :</p><ul><li>Lead and manage the Quality Assurance and Quality Control teams across plant and Milk Collection Centre (MCC) operations.</li><li>Design, implement, and maintain the company's Food Safety Management System (FSMS) in compliance with Omani Food Safety Law and international standards (ISO 22000 / HACCP).</li><li>Oversee all HACCP plans, Critical Control Point (CCP) monitoring, and corrective action processes.</li><li>Manage the QC laboratory: calibration schedules, test accuracy, raw milk acceptance criteria, and finished product release.</li><li>Conduct and coordinate internal audits, management reviews, and third-party certification audits.</li><li>Lead root cause analysis and CAPA (Corrective and Preventive Action) for non-conformances, customer complaints, and product recalls.</li><li>Establish and enforce raw milk quality specifications at Hajeef, Ghado, and Zeek MCCs; liaise with the CSCO on supplier quality performance.</li><li>Manage cold chain compliance; ensure pasteurization, chilling, and storage parameters are within validated limits.</li><li>Develop and deliver quality training programs for production and MCC staff.</li><li>Prepare quality KPI reports and present findings to the Acting General Manager monthly.</li><li>Ensure compliance with Oman Ministry of Agriculture, Fisheries &amp; Water Resources (MAFWR) and relevant municipal health authority requirements.</li><li>Support new product development (NPD) initiatives from a quality and food safety perspective.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Food Science, Food Technology, Dairy Science, Microbiology, or a related discipline. A Master's degree is an advantage.</li><li>Minimum 7 years of progressive experience in quality assurance within a food or dairy manufacturing environment.</li><li>Lead Auditor certification in ISO 22000, FSSC 22000, or equivalent GFSI-recognized scheme.</li><li>Formal HACCP training and practical implementation experience (mandatory).</li><li>Experience with Omani or GCC food safety regulations is strongly preferred.</li><li>Proven ability to manage and develop a technical team.</li><li>Proficiency in English; Arabic is an advantage.</li></ul><p>KEY COMPETENCIES :</p><ul><li>Technical rigour and attention to detail in laboratory and process environments.</li><li>Strong leadership and team development capability.</li><li>Analytical thinking and structured problem-solving (RCA / CAPA).</li><li>Clear communication with management, operational staff, and external auditors.</li><li>Ability to build a quality-first culture across diverse teams.</li></ul><p>AUTHORITY &amp; DECISION RIGHTS :</p><ul><li>Authority to place product on hold or initiate a product recall pending GM approval.</li><li>Authority to reject non-conforming raw milk or packaging materials.</li><li>Approval authority for QC laboratory procedures and HACCP documentation.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To provide comprehensive IT support in Salalah and surrounding grid stations by ensuring the availability, reliability, and performance of systems, network, hardware, and software, while upholding IT policies, security standards (ISO 27001), and exceptional customer service. Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within IT. Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must also be customer-oriented and patient to deal with difficult users. This role requires proactive actions to anticipate and explore creative solutions for improved user experience. The Help Desk main role will entail remote troubleshooting, speaking with end users over the phone, occasionally supporting users onsite, escalating issues, updating tickets, maintaining documentation, and assisting our Network Administrators and Senior IT Engineers with their client work.</p><p>Provide first and second-level IT support to users and ensure timely resolution of incidents and service requests. Manage and monitor incidents, service requests, and changes through the approved IT Service Management (ITSM) platform. Install, configure, maintain, and support end-user devices, operating systems, software applications, and peripheral equipment. Troubleshoot and resolve hardware, software, network, and system-related issues to ensure business continuity. Perform routine maintenance, system updates, patch management, and health checks to ensure reliable IT operations. Support the administration of user accounts, access rights, and Microsoft 365 services in accordance with approved policies and procedures. Act as the primary IT focal point for Salalah regional offices, grid stations, and associated facilities. Provide onsite support to regional offices and grid stations and support other regions when required. Support the implementation, deployment, and maintenance of IT infrastructure, systems, and technology solutions within the region. Maintain accurate records of IT assets and ensure compliance with asset lifecycle management processes. Coordinate with vendors, contractors, and service providers to support operational and project-related activities. Ensure compliance with OETC ICT policies, standards, procedures, and information security requirements. Support cybersecurity initiatives, vulnerability remediation activities, and ISO/IEC 27001 compliance requirements. Participate in business continuity and disaster recovery activities, including testing and service restoration exercises. Prepare and maintain technical documentation, operational reports, and knowledge-base articles. Contribute to IT projects, technology initiatives, technical evaluations, and continuous improvement activities. Promote excellent customer service and maintain effective working relationships with users and stakeholders. Maintain required technical and HSE certifications and comply with safety requirements for accessing operational sites and grid stations. Travel to OETC locations across Oman as required to support operational, maintenance, and project activities. Perform any other duties assigned by management in support of ICT operations and organizational objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications: Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or a related field. Professional Experience: Minimum of 3 5 years of experience in IT support, service desk operations.</p><p></p></section>

<p>Job in Salalah – Sultanate of Oman, Human Life Center for Alternative Medicine seeks an Accountant – Operations Manager to work full-time in Salalah. Tasks: • Record and manage the center's daily accounts. • Manage the center's daily operations (bookings and appointment scheduling, supervising reception, organizing sessions, coordinating between reviewees and practitioners). • Handle daily issues and prepare periodic reports for management. &nbsp;Requirements: • Bachelor’s degree in Commerce/Accounting or equivalent. • At least 3 years of experience in accounting or in managing centers/clinics. • Trustworthy, organized, responsible, quick learner, and a desire to settle in Salalah. We offer: • A work environment focused on natural health and respect for individuals. • Real opportunity for development in operations management alongside accounting. &nbsp;To apply: Send a brief resume via WhatsApp with the note (Accountant / Operations Manager)</p>

<p>Overview of the company and the position</p><p>A leading company in the beauty services sector offering integrated, high-quality solutions to our clients in Dhofar through distinguished branches and work centers. We are seeking a Senior Beauty Salon Staff member to join our dynamic team, aiming to maintain high professional standards and provide exceptional beauty services that meet customer expectations and support the brand's growth and success.</p><p>Main responsibilities and duties</p><ul><li>Conduct diverse beauty sessions professionally in accordance with approved protocols and safety and sanitation standards.</li><li>Guide and train the salon staff and assist in daily task allocation to ensure smooth and efficient workflow.</li><li>Provide professional consultations to clients, identify needs, and recommend appropriate services and products.</li><li>Manage the appointment schedule, ensure customer satisfaction, document feedback, and handle complaints professionally.</li><li>Contribute to improving the client experience by maintaining a clean and organized work environment and applying quality standards.</li><li>Keep up with beauty trends and new techniques and provide feedback to improve service.</li><li>Collaborate with the sales and marketing team to enhance service and product offerings available in the salon.</li></ul><p>Qualifications and requirements</p><ul><li>Educational qualification: High school diploma or equivalent.</li><li>Experience: 2 to 10 years in the beauty and salon field with proven experience in providing a variety of services.</li><li>Residence: Sultanate of Oman, Dhofar Governorate.</li><li>Proficiency in cleanliness, sanitation, client safety, and materials safety.</li><li>Flexibility in working hours and ability to interact with clients from diverse backgrounds.</li></ul><p>Required skills</p><ul><li>High communication skills and ability to build trust with clients.</li><li>Ability for active listening and providing professional consultations.</li><li>Accuracy and attention to detail in service delivery and maintaining quality standards.</li><li>Time management, organization, teamwork, and ability to work under pressure.</li><li>Knowledge of product types and safe, effective usage methods.</li></ul><p>Benefits and perks</p><ul><li>Competitive salary with performance- and sales-based incentives.</li><li>Health insurance and conducive working environment.</li><li>Opportunities for training and professional development inside and outside the organization.</li><li>Professional and supportive work environment with potential for career advancement.</li></ul><p>To join our team, please submit your CV with a cover letter outlining your alignment with the job requirements and your career preferences.</p>