Day Shift Jobs - muscat Oman
317 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Job description</strong> </p>
<p> <strong>Job Purpose </strong> </p>
<p>The Depot operation officer is accountable to oversee the entire depot s operations which receives and stores, moves and ships products to and/or from the warehouse including managing the depot teams like storekeepers, cashiers, and security personnel while making safety, efficiencies, and customer service a priority. Supervises and coordinates the activities of those engaged in the loading, unloading, moving, and storing of goods.</p>
<p> <strong>Main Tasks & Accountabilities</strong> </p>
<ul>
<li>Ensure that orders are accurately assembled and efficiently loaded within the time constraints of the shift.</li>
<li>Monitor whether the Health & Safety at Work policy rules are fully adhered to.</li>
<li>Monitor returned products and file freight claims to salvage costs.</li>
<li>Train and mentor team members to maximize performance and meet productivity goals.</li>
<li>Allocate necessary space for stock rotation.</li>
<li>Monitor the receipt, order, and dispatch of goods.</li>
<li>Ensure depot inventory is accurate and up to date.</li>
<li>Ensure minimum carryover or no carryover stocks in the fresh routes.</li>
<li>Monitor the salesman s visits to all the customers as per the sales call sequences based on the IVMS tracking.</li>
<li>Ensuring regular Training and Development for all the depot supporting staff.</li>
<li>Ensuring the salesman scans 100% barcode of coolers and freezers at the customer end on a daily basis and sent the report to the sales team.</li>
<li>Analyze discrepancies and take action to ensure 100% reconciliation of inventory.</li>
<li>Direct disposal of damaged or deteriorated supplies and equipment as per company policy/procedures</li>
<li>Manage the rollback of excess material.</li>
<li>Conduct daily, weekly, monthly, and other equipment inspections and maintenance as scheduled or required, ensuring the security of company assets.</li>
<li>Promote a safe workplace in line with company policy and safety standards.</li>
<li>Implement safety programs to reduce and eliminate employee injuries.</li>
<li>Secure warehouse by turning alarms on; testing system.</li>
<li>Perform regular HSE audits on the premises.</li>
</ul>
<p> <strong>Education Level Minimum Requirement </strong> </p>
<p> Bachelor s degree or diploma in Logistics Management.</p>
<p> Basic computer skills with Excel knowledge</p>
<p> <strong>Professional Qualifications</strong> </p>
<p> HSE qualifications preferred</p>
<p> Driving license essential</p>
<p> <strong>Work Experience </strong> </p>
<p> 4 years in supervising a medium to large warehouse/depot operation preferably within the FMCG environment.</p>
<p> Experience in the dairy industry will be an advantage</p>
<p> <strong>Job Specific Skills </strong> </p>
<p> Working knowledge of order management, supply planning, inventory control, logistics, and warehousing</p>
<p> Expertise in managing multiple depot operations including cross-functional department</p>
<p> Expertise in managing and coordinating warehouse and transportation from plant to depots</p>
<p> Team player with good communication and motivational skills</p>
<p> <strong>Generic Skills</strong> </p>
<p> Must be alert, strive for accuracy, and have the ability to exercise independent thinking and judgment, be a self-motivator, and attention to detail</p>
<p> Displays cultural, gender, religion, race, nationality, and age sensitivity and adaptability</p>
<p> Integrity, discretion, and loyalty</p>
<p> <strong>Position Location </strong> </p>
<p> Across Oman</p>
<p> Travel domestic and international.</p></div></section>
<p>� <strong>WE ARE HIRING – ACCOUNTS MANAGER</strong></p><br><p>We are seeking an experienced <strong>Accounts Manager</strong> to manage and supervise day-to-day accounting operations and ensure accurate and timely financial reporting.</p><p><strong>Experience:</strong> 5–7 years</p><p><strong>Job Type: </strong>Full Time</p><p><strong>Location:</strong> Muscat, Oman</p><br><p><strong>Key Responsibilities:</strong></p><p>• Manage day-to-day accounting operations</p><p>• Supervise accounts payable, receivable and general ledger activities</p><p>• Ensure timely monthly and year-end financial closing</p><p>• Review reconciliations, journal entries and financial records</p><p>• Prepare management reports and financial statements</p><p>• Monitor cash flow, expenses and account balances</p><p>• Coordinate with auditors, banks and relevant external parties</p><p>• Ensure compliance with applicable accounting, tax and company requirements</p><p>• Support budgeting and financial planning activities</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Candidates should possess strong skills in Financial Statements and Finance, with experience in reporting, budgeting, and cash-flow management.</p></li><li><p>Candidates should possess solid Analytical Skills, including the ability to interpret financial data, perform variance analysis, and support decision-making.</p></li><li><p>Candidates should possess practical experience in Journal Entries (Accounting), general ledger management, and month-end/year-end closing processes.</p></li><li><p>Candidates should possess knowledge of Fixed Assets accounting, including capitalization, depreciation, and asset reconciliations.</p></li><li><p>Relevant qualifications such as a bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, ACCA, CMA) are an advantage.</p></li><li><p>Proficiency in accounting software, ERP and MS Excel, attention to detail, and strong organizational skills.</p></li><li><p>Ability to work on-site in Muscat, manage priorities in a fast-paced environment, and collaborate effectively with cross-functional teams.</p></li><li><p>Experience in construction, food, retail, or trading businesses and familiarity with local tax and regulatory requirements is beneficial.</p></li></ul><br><p>Interested candidates may submit their updated CV, mentioning “<strong>Accounts Manager</strong>” in the application.</p>
<ul><li><p>Maintain a clean and organized office environment throughout the working day, ensuring that all office areas remain presentable at all times.</p></li><li><p>Keep the showroom clean and well-maintained at all times</p></li><li><p>Prepare and serve tea, coffee, and other beverages to staff and visitors.</p></li><li><p>Assist in setting up meeting room before and after meeting.</p></li><li><p>Support office staff with routine errands and day-to-day operational requirements.</p></li><li><p>Dispose of office waste and ensure proper waste segregation.</p></li><li><p>Report any maintenance, cleaning, or safety issues to the supervisor.</p></li><li><p>Ensure office furniture, equipment, and facilities are kept clean and presentable.</p></li><li><p>Follow company policies, health and safety procedures, and hygiene standards.</p></li><li><p>Perform any other duties assigned by the supervisor or management within the scope of the role.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Basic reading and writing skills</p></li><li><p>Basic communication skills in English; Arabic is an advantage</p></li><li><p>Reliable, punctual, and able to maintain a clean and organized work environment.</p></li></ul>
<ul><li><p>Implement QA/QC activities including those of sub suppliers works in accordance with approved ITPs and procedures, method statements and other control Documents;</p></li><li><p>Prepare and sign off applicable records for quality surveillance/inspections/tests;</p></li><li><p>Carry out surveillance inspections to verify processes and procedures compliance. The surveillance role shall be as follows but not limited to:</p></li></ul><p>o To monitor all activities with respect to quality performance.</p><p>o Raising RFI to client for day-to-day construction activities</p><p>o Witness Pigging/ hydro test/Pneumatic test activities.</p><p>o Line walks and punch list preparation / closeouts.</p><p>o PQR/WQT conduct as per PWPS & WPS</p><p>o To ensure that the materials are from the approved Suppliers.</p><p>o To ensure close out of NCR’s with suitable correction and corrective actions.</p><ul><li><p>Maintain records of calibration, inspection and testing equipment.</p></li><li><p>Ensure availability of appropriate version of applicable documents;</p></li><li><p>Witness qualification procedures, tests and certify the results.</p></li><li><p>Issue Inspection Release Note of Product/ Sign test pack (QC dossier), as applicable.</p></li><li><p>Provide feedback to Site Quality Engineer or next immediate authority in quality organization chart (where SQE is not identified) on the day to day quality issues.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>HNC or HND or graduate or equivalent in Mechanical Engineering, welding Engineering or Metallurgy or appropriate craft training</p><p>CSWIP 3.1 / AWS or equivalent and certified to ASNT / EN 473 / PCN level II in RT, PT, MT and UT techniques.</p><p>Minimum 6 years (HNC/HND) experience in inspection in Pipeline, piping, tanks, pressure equipment, valves, piping, rotating equipment, and refinery construction works as applicable. Familiar with mechanical and metallurgical testing requirements</p><ul><li><p>Strong oral and written communication skills in English</p></li><li><p>Good knowledge and skills in quality audit</p></li><li><p>Good knowledge of MS Office</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Senior Accountant to manage financial records, ensure compliance, and support accurate reporting. The role involves handling accounting operations, financial analysis, and statutory requirements.</p><p>Key Responsibilities:</p><ul><li>Manage day-to-day accounting operations and general ledger</li><li>Prepare financial statements and reports (monthly, quarterly, annual)</li><li>Ensure compliance with accounting standards and tax regulations</li><li>Handle accounts payable/receivable and bank reconciliations</li><li>Support audits and coordinate with external auditors</li><li>Monitor cash flow and budgeting processes</li><li>Identify and implement process improvements</li></ul></div></section>
<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
<p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
<p>POSITION SUMMARY Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Fitness Instruction Any certification or training required by local and state agencies.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for handling local social catering opportunities for the property. Responsible for achieving and exceeding the hotel catering sales revenue goals. Provides day-to-day supervision to Catering Sales associates that are on-property, dependent on the volume of local social catering business. Contracts and closes local catering and social business, and ensures that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>CANDIDATE PROFILE</h2><p>Education and Experience</p><ul><li>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.</li><li>OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ol><li><p>Manage day-to-day office administrative operations.</p></li><li><p>Maintain office files, records, and documentation.</p></li><li><p>Handle incoming and outgoing correspondence, emails, and phone calls.</p></li><li><p>Prepared accurate customer quotations based on client requirements and company pricing</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Microsoft Office (Excel, Word, PowerPoint, Outlook)</p><p>Data Entry and Documentation</p><p>Basic Accounting Knowledge</p><p>Multitasking</p><p>Communication Skills</p><br><br><p>Visa and accommodation will be provided by the company.</p><br><p></p></section>
<p>To execute and manage the digital marketing activities of Al Madina Azarqa across all owned, earned, and paid digital channels. The Digital Marketing Specialist is responsible for the day-to-day operation of social media platforms, digital advertising campaigns, website content, email marketing, and performance analytics, ensuring consistent, on-brand, and data-driven delivery in line with plans approved by the Director of Marketing and Communications. The role requires a technically proficient and creatively minded digital marketer who can manage multiple channels simultaneously, analyse performance data, and translate insights into actionable optimisations that drive audience growth, engagement, and lead generation.</p><p>KEY ACCOUNTABILITIES AND RESPONSIBILITIES</p><p>Social Media Management</p><p>Manage the day-to-day operation of all organisational social media accounts including Instagram, Facebook, LinkedIn, X (Twitter), Snapchat, TikTok, and YouTube, in line with the approved content calendar and brand guidelines. Execute the monthly content calendar, coordinating with designers, copywriters, and content creators to ensure timely publishing of high-quality, on-brand posts across all platforms. Write, review, and schedule social media copy in Arabic and English, ensuring accuracy, tone of voice consistency, and cultural appropriateness for the Omani audience. Monitor community engagement across all platforms daily, responding to comments, messages, and mentions in a timely, professional, and brand-appropriate manner. Track social media performance metrics including reach, impressions, engagement rate, follower growth, and link clicks, compiling weekly and monthly performance summaries. Stay current with platform algorithm updates, new features, content formats, and digital trends, applying relevant innovations to maintain competitive content performance.</p><p>Paid Digital Advertising</p><p>Execute approved paid digital advertising campaigns across platforms including Meta (Facebook & Instagram), Google (Search, Display & YouTube), Snapchat, TikTok, and LinkedIn. Set up, configure, and monitor ad campaigns including audience targeting, budget allocation, bidding strategies, creative scheduling, and placement selection in line with approved media plans. Monitor paid campaign performance daily, tracking key metrics such as impressions, clicks, CTR, CPC, CPL, ROAS, and conversion rates, and flagging underperformance. Implement data-driven optimisations to active campaigns including audience refinement, creative refreshes, bid adjustments, and budget reallocation to maximise campaign efficiency. Liaise with media buying agencies on a day-to-day basis, reviewing deliverables, tracking placements, and confirming that campaign execution aligns with approved plans and briefs. Track and reconcile digital advertising spend against approved budgets, maintaining accurate records and submitting periodic expenditure reports.</p><p>Website & Content Management</p><p>Maintain and regularly update the organisation s website, ensuring all content is current, accurate, well-structured, and aligned with brand guidelines and SEO best practices. Coordinate with designers, copywriters, and technical teams to publish new pages, project updates, news articles, landing pages, and campaign-related content as directed by the Director of Marketing and Communications. Monitor website performance using Google Analytics and other tools, tracking sessions, traffic sources, bounce rates, time on page, and conversion events, and preparing regular reports. Execute on-page SEO activities including meta tag optimisation, keyword integration, internal linking, and image alt text to improve organic search visibility. Support the setup and monitoring of campaign landing pages, ensuring tracking pixels, UTM parameters, and conversion events are correctly implemented and functioning. Identify and report website technical issues, broken links, or content gaps to the relevant team or agency for prompt resolution.</p><p>Content Production Coordination</p><p>Coordinate the production of digital content including photography, videography, motion graphics, reels, stories, and static visuals, briefing suppliers and reviewing deliverables against brand standards. Prepare detailed creative briefs for designers, videographers, and content creators, clearly communicating objectives, messaging, format requirements, and deadlines. Review all digital content produced by internal teams and external suppliers, checking for brand compliance, quality, accuracy, and platform suitability before publication or submission for approval. Manage the digital asset library, maintaining an organised and accessible repository of approved images, videos, templates, and brand assets for team use. Coordinate influencer content deliverables, reviewing posts, stories, and reels against agreed briefs, ensuring brand alignment and timely publication as per influencer agreements. Support the development of Arabic and English digital copy for campaigns, social media, email, and website content, ensuring bilingual consistency across all channels.</p><p>Email Marketing & CRM</p><p>Execute email marketing campaigns including newsletters, product announcements, event invitations, and lead nurture sequences using the approved email marketing platform. Build and manage email lists, maintaining accurate segmentation by audience type, interest, and stage of engagement in coordination with the sales and CRM teams. Design, write, and schedule email communications in Arabic and English, ensuring content is relevant, visually consistent with brand guidelines, and optimised for deliverability and open rates. Monitor email campaign performance metrics including open rate, click-through rate, unsubscribe rate, and conversion, compiling reports and recommending optimisations. Maintain the accuracy and hygiene of the email database, coordinating list updates, suppressions, and compliance with applicable data privacy requirements.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>MINIMUM QUALIFICATIONS & EXPERIENCE</p><p>Education: Bachelor's degree in marketing, Digital Marketing, Communications, Business Administration, or a related field. A professional digital marketing certification (e.g. Google Ads, Meta Blueprint, HubSpot, CIM Digital, or equivalent) is highly desirable.</p><p>Experience: Minimum 4 years of hands-on experience in digital marketing, with demonstrated proficiency across social media management, paid advertising, and website content. Proven experience managing multi-platform paid digital campaigns (Meta, Google, Snapchat, TikTok, LinkedIn) with measurable performance outcomes. Demonstrated experience in content coordination, including briefing designers and videographers and reviewing creative deliverables. Experience using email marketing platforms (e.g. Mailchimp, HubSpot, Salesforce Marketing Cloud, or equivalent) is an advantage. Experience working with digital or creative agencies, managing briefs and tracking deliverables on a day-to-day basis. Industry background in mixed-use developments, real estate, hospitality, tourism, or related sectors is highly preferred.</p><p>Skills & Knowledge: Full professional fluency in Arabic and English (reading, writing, and speaking) is mandatory; strong bilingual digital copywriting skills are essential. Advanced proficiency in social media platforms and their native management and analytics tools (Meta Business Suite, LinkedIn Campaign Manager, Snapchat Ads Manager, TikTok Ads Manager, Google Ads). Solid understanding of SEO principles, paid search, display advertising, and performance marketing fundamentals. Proficiency in Google Analytics (GA4) and the ability to interpret web and campaign data and translate findings into recommendations. Good working knowledge of content management systems (CMS) for website updates; familiarity with WordPress or similar platforms is an advantage. Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook); familiarity with design tools such as Canva or Adobe Creative Suite is an advantage. Strong organisational skills and the ability to manage multiple campaigns, channels, and deadlines simultaneously with a high level of accuracy. Data-literate, with the ability to read performance metrics, identify patterns, and present findings clearly to non-technical stakeholders. Creative, detail-oriented, and proactive, with a genuine interest in digital trends, emerging platforms, and content innovation.</p>
<p><br></p><p>The Bar Supervisor is responsible for, but not limited to, supervising the service in the bar venue. To provide back up for the Assistant Restaurant Manager, take responsibility for supervising and coordinating the daily bar activities and maintaining the highest standard of service established by the hotel.</p><p>Responsibilities</p><ul><li>Display full knowledge of food and beverage and dining venue offering.</li><li>Ensure colleagues start and finish shifts at the correct time.</li><li>Assist in setting up bar for all meal periods.</li><li>Assist colleagues in setting up bar service stations according to MEP standards.</li><li>Be familiar with all billing procedures.</li><li>To handle all banqueting area relevant equipment.</li><li>Attend daily meetings.</li><li>Attend all mandatory training sessions arranged by MO.</li><li>Act as a hotel ambassador always.</li><li>To carry out any additional duties requested by management, related to hotel operational activities</li><li>Follow the principle of the 5Ps Proper Planning Prevents Poor Performance at all times.</li><li>Ensure correct quality, presentation and delivery of all drinks.</li><li>Perform all administrative tasks designated to him/her by management.</li><li>Supervise F&B service by directing and supporting his/her subordinates.</li><li>Ensure that the bar area is adequately staffed during his/her shift and to notify his/her superior of any shortages.</li><li>Identify and carry out any specific training and development needs among the team.</li><li>Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.</li><li>Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.</li><li>Taking reservations accurately where necessary while keeping track of guest s preferences.</li><li>Greeting and seating guests according to MO standards.</li><li>Presenting the menu correctly to each guest.</li><li>Offering suggested up-selling based on outlet policy.</li><li>Serving beverages according to MO standards.</li><li>Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.</li><li>Presenting the bill and handle payment procedures.</li><li>Ensure guest satisfaction at all times and proactively seek feedback.</li><li>Handling special requests from guests and VIPs.</li><li>Implement service recovery actions and follow up.</li><li>Bidding guests farewell when leaving the venue.</li><li>Anticipating the guests needs by keeping control of service flow and identify potential bottle necks.</li><li>Ensure that hotel grooming and hygiene standards are being maintained, enhancing a professional image.</li><li>Ensure that the environment of the outlet is being maintained to MO standards.</li><li>Be aware of, and comply with, safe working practices as laid down under FLHSS. This will include your awareness of any specific hazards at your workplace.</li><li>Be aware of and comply with local and relevant Food Hygiene Standards.</li><li>Wear any appropriate protective clothing provided by or recommended by the Hotel.</li><li>Report any defects in the building, plant or equipment according to the Hotel procedures.</li><li>Ensure any accidents to colleagues, guests or visitors are reported in accordance with Hotel procedures.</li><li>Attend all statutory fire training and to be fully conversant with and abide by all rules concerning, fire, health & safety.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p><p>About the job</p><p>The Bar Supervisor is responsible for, but not limited to, supervising the service in the bar venue. To provide back up for the Assistant Restaurant Manager, take responsibility for supervising and coordinating the daily bar activities and maintaining the highest standard of service established by the hotel.</p><p>Responsibilities</p><ul><li>Display full knowledge of food and beverage and dining venue offering.</li><li>Ensure colleagues start and finish shifts at the correct time.</li><li>Assist in setting up bar for all meal periods.</li><li>Assist colleagues in setting up bar service stations according to MEP standards.</li><li>Be familiar with all billing procedures.</li><li>To handle all banqueting area relevant equipment.</li><li>Attend daily meetings.</li><li>Attend all mandatory training sessions arranged by MO.</li><li>Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador always.</li><li>To carry out any additional duties requested by management, related to hotel operational activities</li><li>Follow the principle of the 5Ps Proper Planning Prevents Poor Performance at all times.</li><li>Ensure correct quality, presentation and delivery of all drinks.</li><li>Perform all administrative tasks designated to him/her by management.</li><li>Supervise F&B service by directing and supporting his/her subordinates.</li><li>Ensure that the bar area is adequately staffed during his/her shift and to notify his/her superior of any shortages.</li><li>Identify and carry out any specific training and development needs among the team.</li><li>Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.</li><li>Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement.</li><li>Taking reservations accurately where necessary while keeping track of guest s preferences.</li><li>Greeting and seating guests according to MO standards.</li><li>Presenting the menu correctly to each guest.</li><li>Offering suggested up-selling based on outlet policy.</li><li>Serving beverages according to MO standards.</li><li>Assist colleagues in clearing plates and tables and ensuring general table maintenance throughout the meal.</li><li>Presenting the bill and handle payment procedures.</li><li>Ensure guest satisfaction at all times and proactively seek feedback.</li><li>Handling special requests from guests and VIPs.</li><li>Implement service recovery actions and follow up.</li><li>Bidding guests farewell when leaving the venue.</li><li>Anticipating the guests needs by keeping control of service flow and identify potential bottle necks.</li><li>Ensure that hotel grooming and hygiene standards are being maintained, enhancing a professional image.</li><li>Ensure that the environment of the outlet is being maintained to MO standards.</li><li>Be aware of, and comply with, safe working practices as laid down under FLHSS. This will include your awareness of any specific hazards at your workplace.</li><li>Be aware of and comply with local and relevant Food Hygiene Standards.</li><li>Wear any appropriate protective clothing provided by or recommended by the Hotel.</li><li>Report any defects in the building, plant or equipment according to the Hotel procedures.</li><li>Ensure any accidents to colleagues, guests or visitors are reported in accordance with Hotel procedures.</li><li>Attend all statutory fire training and to be fully conversant with and abide by all rules concerning, fire, health & safety.</li><li><br></li></ul>
<p><h4>Job summary</h4>
<p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p>
<h4>Job duties & responsibilities</h4>
<ul>
<li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li>
<li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li>
<li>Tracks fuels deployments, ensuring timely delivery of assets.</li>
<li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li>
<li>Attends staff meetings and provides management reports and briefings, as required.</li>
<li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li>
<li>Oversees product quality deficiency reports from submission to resolution.</li>
<li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li>
<li>Conducts periodic staff assistance visits to all sites.</li>
<li>Performs other duties and TDY travel as directed by management.</li>
<li>Performs duties of Site Manager in Site Manager’s absence.</li>
<li>Manages basic support services and accompanying labor force for assigned location.</li>
<li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li>
<li>Ensures that all requirements are met as defined in the Performance Work Statement.</li>
<li>Communicates new requirements, concerns, and issues to PMO for resolution.</li>
<li>Ensures that requirements are met for employee health, morale, and welfare.</li>
<li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li>
<li>Effectively manages any employee management issues that may arise.</li>
<li>Closely supervises equipment and material within assigned area of responsibility.</li>
<li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li>
<li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li>
<li>Submits timely reports required by the United States Government.</li>
<li>Conducts regular property inventories.</li>
<li>Performs other duties as assigned.</li>
</ul>
<h4>Management responsibility</h4>
<ul>
<li>Provides functional management for fuels issues program wide.</li>
<li>Manages day-to-day operations as assigned by Site Manager.</li>
<li>Performs Site Manager duties in Site Manager’s absence.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li>
<li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li>
<li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li>
<li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li>
<li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li>
<li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li>
<li>Compliance with fire, safety, and environmental protection requirements.</li>
<li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li>
<li>Willingness to travel and work in various locations in the world.</li>
<li>Willingness to work shifts and extended hours in support of 24/7 operations.</li>
<li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li>
<li>Ability to exercise discretion and make effective decisions.</li>
<li>Solid communication skills, strong interpersonal skills.</li>
<li>Strong ability to work as a member of a diverse, dynamic team.</li>
<li>Outstanding problem-solving skills and sound judgment.</li>
<li>Must be capable of obtaining a flight line driver license when required by COR.</li>
<li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li>
<li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li>
<li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li>
<li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li>
<li>Must have a high school diploma or equivalent.</li>
<li>Bachelor’s degree preferred but not required.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in normal office environment and as required outside and/or in fuel facilities.</li>
<li>Living and working conditions at the assignment location could be remote and uncomfortable.</li>
<li>Long hours, exposure to weather and hazardous conditions.</li>
<li>Personnel should be aware of moving on short notice and under adverse conditions.</li>
</ul>
<h4>Travel / other</h4>
<ul>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Disclaimer</h4>
<p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p>
<h4>Compensation details</h4>
<p>TBD</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p>
<h4>Job duties & responsibilities</h4>
<ul>
<li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li>
<li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li>
<li>Tracks fuels deployments, ensuring timely delivery of assets.</li>
<li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li>
<li>Attends staff meetings and provides management reports and briefings, as required.</li>
<li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li>
<li>Oversees product quality deficiency reports from submission to resolution.</li>
<li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li>
<li>Conducts periodic staff assistance visits to all sites.</li>
<li>Performs other duties and TDY travel as directed by management.</li>
<li>Performs duties of Site Manager in Site Manager’s absence.</li>
<li>Manages basic support services and accompanying labor force for assigned location.</li>
<li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li>
<li>Ensures that all requirements are met as defined in the Performance Work Statement.</li>
<li>Communicates new requirements, concerns, and issues to PMO for resolution.</li>
<li>Ensures that requirements are met for employee health, morale, and welfare.</li>
<li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li>
<li>Effectively manages any employee management issues that may arise.</li>
<li>Closely supervises equipment and material within assigned area of responsibility.</li>
<li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li>
<li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li>
<li>Submits timely reports required by the United States Government.</li>
<li>Conducts regular property inventories.</li>
<li>Performs other duties as assigned.</li>
</ul>
<h4>Management responsibility</h4>
<ul>
<li>Provides functional management for fuels issues program wide.</li>
<li>Manages day-to-day operations as assigned by Site Manager.</li>
<li>Performs Site Manager duties in Site Manager’s absence.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li>
<li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li>
<li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li>
<li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li>
<li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li>
<li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li>
<li>Compliance with fire, safety, and environmental protection requirements.</li>
<li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li>
<li>Willingness to travel and work in various locations in the world.</li>
<li>Willingness to work shifts and extended hours in support of 24/7 operations.</li>
<li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li>
<li>Ability to exercise discretion and make effective decisions.</li>
<li>Solid communication skills, strong interpersonal skills.</li>
<li>Strong ability to work as a member of a diverse, dynamic team.</li>
<li>Outstanding problem-solving skills and sound judgment.</li>
<li>Must be capable of obtaining a flight line driver license when required by COR.</li>
<li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li>
<li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li>
<li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li>
<li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li>
<li>Must have a high school diploma or equivalent.</li>
<li>Bachelor’s degree preferred but not required.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in normal office environment and as required outside and/or in fuel facilities.</li>
<li>Living and working conditions at the assignment location could be remote and uncomfortable.</li>
<li>Long hours, exposure to weather and hazardous conditions.</li>
<li>Personnel should be aware of moving on short notice and under adverse conditions.</li>
</ul>
<h4>Travel / other</h4>
<ul>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Disclaimer</h4>
<p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p>
<h4>Compensation details</h4>
<p>TBD</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>
<p>The Certified Technical Trainer is a full-time, on-site role based in Muscat, responsible for delivering technical training on Well Test services, systems, and solutions to internal staff. Day-to-day responsibilities include designing and updating training materials, conducting classroom and hands-on sessions, and evaluating participant performance to ensure competency in field operations and equipment usage. The trainer will collaborate with operations, technical support, and management to identify training needs, maintain certification standards, and support onboarding of new personnel. Additional tasks include maintaining training records, coordinating schedules, and providing ongoing coaching and refresher sessions to promote safe, effective, and compliant work practices.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Oversee and manage day-to-day site operations, ensuring adherence to project schedules and quality standards in Oman's dynamic construction environment.</li><li>Interpret and implement complex civil engineering designs and blueprints, translating them into actionable site activities for construction teams.</li><li>Conduct rigorous site inspections and quality control checks to verify that all construction work meets stringent specifications and regulatory requirements.</li><li>Manage and coordinate subcontractors and labor forces, fostering a productive and safe working environment on site.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree in Civil Engineering</p></li></ul><ul><li><p>Minimum 3 years' experience in Oman</p></li><li><p>Currently residing in Oman</p></li><li><p>With Road Works project experience</p></li><li><p>Project Management qualification is an advantage</p></li><li><p>Nationality: Indian</p></li></ul><p></p></section>
<p><strong>ONLY OMAN NATIONAL CANDIDATE CAN APPLY FOR THIS JOB.</strong> </p><br><br><p>Job Tittle: Finance Executive </p><p>Reporting to Manager</p><p>Location: Muscat </p><br><p>Job Summary: Support day to day finance and accounting activities for the Finance Dept. The role involves assisting with accounting transactions, Financial reporting, accounts receivable, accounts payable, inventory accounting, reconciliation, MIS preparation. </p><br><p>Responsibilities: </p><p>Process and record accounting transaction accurately and on time. </p><p>Assist in customer collections and vendor Management. </p><p>Support month-end Closing and accounts reconciliations. </p><p>Prepare basic MIS reports and financial Analysis. </p><p>monitor receivables, payables, & inventory Transactions. </p><p>Assist in budgeting, forecasting, cost analysis activities. </p><p>ensure compliance with company policies. </p><br><br><p>Required: <br>Qualification - Bachelor's Degree with 5+ Years of experience. </p><br><br><p><strong>Desired Candidate Profile</strong></p><p>Skills: </p><p>Basic Accounting & Finance knowledge. </p><p>MS Excel & Data Analysis. </p><p>Attention to Details</p><p>Analytical Thinking. </p>
<p><b>Job Description</b></p><p>Role Summary Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture.</p><p><b>What's on your plate?</b></p><ul><li>Own operational performance across the Local Shops ecosystem</li><li>Lead the day-to-day execution of the ground Operations. Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</li><li>Own Shopper Cost (CPO) efficiency & workforce optimization Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</li><li>Lead assortment availability & parity Oversee end-to-end assortment governance including: Accurate assortment scanning and new SKU onboarding Promo and price parity across platforms SFTP data accuracy and stock feeds reliability Efficient manual stock update processes by ground teams Drive initiatives to achieve and sustain high availability and assortment quality.</li><li>Drive vendor operational performance & compliance Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</li><li>Optimize store fulfillment & preparation efficiency Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</li><li>Own cross-functional alignment with Logistics & Commercial teams Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure: Logistics models and prep-time strategies are optimized Vendor Monitoring Rules are properly configured Operational risks are proactively mitigated before impacting performance or growth</li><li>Lead operational planning, launches & risk management Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</li><li>Build scalable processes & develop high-performing teams Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What Did We Order?</p><ul><li>Operational & Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</li><li>Leadership & Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</li><li>Planning, Prioritization & Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</li><li>Technical & Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems.</li><li>Ownership & Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>SUMMARY OF ROLE:</b></p>
<p>The Application Support Analyst is responsible for ensuring the stability, availability, and optimal performance of enterprise and core banking applications. The role provides end-to-end application support, incident and problem management, system monitoring, and coordination with internal teams and vendors to ensure uninterrupted banking operations while maintaining compliance with bank policies and regulatory requirements.</p>
<p> </p>
<p>KEY RESPONSIBILITIES:</p>
<p>Responsibilities</p>
<p>Application Support & Operations</p>
<p> Provide day-to-day support for enterprise and banking applications to ensure high availability, system stability, and minimal downtime.</p>
<p> Deliver Level 2 and Level 3 applications support and act as an escalation point for critical system issues.</p>
<p> Monitor system performance, conduct regular health checks, and ensure data integrity across integrated platforms.</p>
<p> </p>
<p>Incident & Problem Management</p>
<p> Aanage application incidents, including investigation, root cause analysis, resolution, and post-incident reviews.</p>
<p> Coordinate closely with infrastructure teams and vendors to resolve complex application issues within agreed SLAs.</p>
<p> Track and manage service requests, incidents, and change tickets in line with ITIL processes.</p>
<p> </p>
<p>Change, Release & Deployment Support</p>
<p> Support system deployments, upgrades, patches, and enhancements in coordination with change and release management teams.</p>
<p> Participate in testing activities to ensure system changes are implemented with minimal business disruption.</p>
<p> Ensure proper documentation and approvals are in place for all system changes.</p>
<p> </p>
<p>Integration & Technical Coordination</p>
<p> Support application integrations and data flows between enterprise systems using APIs, middleware, and interface monitoring tools.</p>
<p> Work closely with business users to understand functional requirements and translate them into technical support solutions.</p>
<p> </p>
<p>Business Continuity & Disaster Recovery</p>
<p> Participate in disaster recovery drills and ensure application readiness for business continuity.</p>
<p> Support production continuity planning and recovery activities for critical systems.</p>
<p> </p>
<p>Team Management & Leadership</p>
<p> Support the day-to-day supervision of the application support team to ensure effective service delivery and adherence to SLAs.</p>
<p> Allocate and monitor team workload to ensure timely resolution of incidents, requests, and system issues.</p>
<p> Act as an escalation point for critical application issues and ensure proper coordination with internal teams and vendors.</p>
<p> Provide guidance, coaching, and on-the-job support to team members to enhance technical capabilities and performance.</p>
<p> Monitor team performance and ensure compliance with IT policies, procedures, and operational standards.</p>
<p> Promote continuous improvement within the team to enhance efficiency, system performance, and service quality.</p>
<p> Support knowledge sharing, documentation practices, and cross-training within the team to ensure operational continuity.</p>
<p> </p>
<p>Process Innovation, Automation & Digitalization:</p>
<p> Drive continuous process improvement through innovative, automated, and digital solutions once required</p>
<p> </p>
<p>Business Control & Governance</p>
<p> Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities.</p>
<p> </p>
<p>Self/People Development & Continuous Learning:</p>
<p> Continually update oneself through knowledge acquisition, on-the-job training, or project involvement; advocate and support others to do the same.</p>
<p> </p>
<p> <strong>Requirements</strong> </p>
<p> Omani nationals only</p>
<p> Bachelor s degree in Computer Science, Information Technology, or a related field. ITSM Certificate is preferred</p>
<p> Minimum 8 years of IT experience, with a focus on managing card systems, ATM/CDM/FFM, Switch, and related banking technologies</p></div></section>
<p>POSITION SUMMARY Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>