Data Entry Jobs - muscat Oman
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A. Job Summary A Medical Representative (MR) is responsible for promoting and selling pharmaceutical products to doctors, healthcare professionals, hospitals, and pharmacies. This role involves building strong relationships with medical practitioners, educating them about the benefits and proper usage of the company's medicines, and ensuring sales targets are met while complying with regulatory standards B. Key Responsibilities Core Area: 1. Sales & Business Development - Promote and sell pharmaceutical products to doctors, pharmacists, and hospitals. - Achieve sales targets and market share growth in the assigned territory. - Generate prescriptions and orders by educating doctors and healthcare professionals about the benefits of products. 2. Territory & Customer Management - Develop and maintain strong relationships with doctors, hospitals, clinics, and pharmacies. - Schedule regular visits to healthcare professionals to introduce new and existing products. - Identify key opinion leaders (KOLs) and build partnerships with them. - Monitor competitor activities and provide feedback to the management team - Conduct market research to identify potential clients and business opportunities 3. Product Knowledge & Training - Stay updated on pharmaceutical products, medical conditions, and treatment protocols. - Conduct presentations and demonstrations for healthcare professionals. - Provide scientific information and guidance to medical professionals regarding the proper use and benefits of the products. 4. Compliance & Reporting - Ensure all sales and promotional activities comply with medical ethics and industry regulations (e.g., WHO, GMP). - Maintain and update sales reports, customer visit logs, and expense reports. - Participate in sales meetings, training programs, and conferences to stay informed about new products and industry trends C. Job Specifications Education - Bachelor's degree in Pharmacy, Life Sciences, or a related field. Experience - Minimum 3 years of experience in sales related to pharmaceutical industry - Strong knowledge of pharma sales, doctor detailing, and regulatory requirements Functional Competencies 1. Sales & Business Development - Strong sales techniques to promote pharmaceutical products. - Ability to identify potential customers (doctors, pharmacists, hospitals, clinics) and build a solid customer base. - Capability to negotiate and close sales deals with healthcare professionals. - Ability to plan and execute territory sales strategies to meet sales targets. 2. Product & Medical Knowledge - In-depth understanding of pharmaceutical products, their composition, indications, contraindications, and side effects. - Knowledge of human anatomy, diseases, and treatment protocols related to the promoted products. - Ability to effectively communicate medical and scientific information to healthcare professionals. - Continuous learning to stay updated on new products, competitor products, and medical advancements 3. Customer Relationship Management (CRM) - Ability to build and maintain strong relationships with doctors, pharmacists, and healthcare professionals. - Experience in managing and growing a customer base in an assigned territory. - Skills in handling objections and concerns from healthcare professionals. - Capability to identify key opinion leaders (KOLs) and establish strong professional connections 4. Territory & Market Management - Proficiency in mapping and segmenting territories to optimize sales coverage. - Ability to analyze market trends, customer needs, and competitor activities. - Strong networking and collaboration skills to expand market reach. - Effective route planning and time management to maximize customer visits 5. Communication & Presentation Skills - Strong verbal and written communication skills to convey product information clearly. - Ability to conduct effective presentations and product demonstrations. - Capability to explain complex medical terms in a simple and convincing way. - Active listening skills to understand customer needs and objections 5. Data Analysis & Reporting - Ability to track and analyze sales performance, prescription trends, and market demand. - Experience in using CRM software and sales tracking tools to monitor daily activities. - Capability to generate accurate sales reports and competitive analysis. - Ability to interpret data and use insights to refine sales strategies. 6. Planning & Organizational Skills - Ability to set daily, weekly, and monthly targets for customer visits and sales. - Strong time management skills to optimize doctor visits, presentations, and follow-ups. Ability to organize medical conferences, workshops, and training sessions for healthcare professionals. Core Competencies - Customer and Stakeholder Focus - Strong interpersonal skills - Analytical and problem-solving abilities. - Ability to work under pressure and meet deadlines. - High level of integrity, ethics, and professionalism. - Collaboration and Influencing - Attention to details and accuracy. - Innovation and Continuous Improvement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Pharmacy, Life Sciences, or a related field.</li><li>Minimum 3 years of experience in sales related to pharmaceutical industry</li><li>Strong knowledge of pharma sales, doctor detailing, and regulatory requirements</li></ul><p></p></section>
<p><h4>Position objective</h4>
<p>The position is responsible to develop and implement the long and short-term marketing strategies of the brands assigned.<br>
Responsible for brand management, budget management, business development and people management.</p>
<h4>Key responsibilities</h4>
<p>Work closely with the brands assigned and manage the marketing services function to support the brand and ensure that all above and below the line materials are delivered within budget and that the content and quality of all communications enhance the brand and grow the business in line with brand objectives.<br>
Responsible for campaigns for existing and new stores, building and maintaining media relationships and ensuring effective communications with agencies in all markets.</p>
<h4>Brand management</h4>
<ul>
<li>Integrated communication strategy for enhancing brand equity and brand preference.</li>
<li>Efficient media management and planning for optimum utilization of resources.</li>
<li>Manage and coordinate all marketing, advertising and promotional activities.</li>
<li>Understanding of product positioning and brand management backed with strong understanding of brand communication using integrated communication tools.</li>
</ul>
<h4>Budget management / profit management</h4>
<ul>
<li>Formulating marketing plans for overall development and accomplishment of top and bottom-line profitability of the brand.</li>
<li>Develop new clients and negotiate with them for securing profitable business.</li>
</ul>
<h4>Business development</h4>
<ul>
<li>Plan and execute marketing strategies to achieve desired volume, market share and profit objectives.</li>
<li>Enhance brand visibility and accelerate business growth through aggressive business development strategies.</li>
<li>Develop strategic relationships with key accounts from various sectors to understand their requirements.</li>
<li>Provision customized solutions i.e. products and services as well as cultivating relations for retention and acquisition.</li>
<li>Develop sales and customer marketing campaign for the organization based on market trends, new market identification and consumption patterns.</li>
<li>Formulate and identify strategic alliances for developing new business partners in different regions to open new lines of business.</li>
</ul>
<h4>Marketing operations</h4>
<ul>
<li>Conduct competitor analysis by keeping abreast of market trends and competitor’s moves and identifying prospective clients from various sectors and generating business from the existing.</li>
<li>Adept in handling all the retail operations detailed market analysis, range and product selections, marketing and client servicing.</li>
<li>Identify customer segments, buying behavior and preferences through the loyalty program by analyzing their consumption behavior and formulating specific initiatives.</li>
<li>Manage customer centric operations and ensure customer satisfaction by achieving service quality norms.</li>
<li>Identify current market trends, gather competitor’s data, identify consumer insights to increase brand penetration and brand loyalty in the market.</li>
<li>Responsible for advertising media planning and working with local and national media houses, creative team, researchers and other media contacts for preparing cost effective media plan.</li>
<li>Align with creative team and visual merchandisers to finalize campaign designs.</li>
<li>Ensuring to achieve 100% ROI (Measurability report of ROI expectation needs to be filled before each event).</li>
<li>Events and campaigns post mortem reports with the ROI calculation to understand if the event achieved the planned and been successful.</li>
<li>Working closely with the territories marketing heads and updating them with the brand information as well as providing the required artworks/media plans/briefs and understanding region requirements and opportunities.</li>
<li>Understanding GCC market restrictions and ensure that artworks are done with the culture respect.</li>
</ul></p><p></p>
<p><h4>Position objective</h4>
<p>The position is responsible to develop and implement the long and short-term marketing strategies of the brands assigned.<br>
Responsible for brand management, budget management, business development and people management.</p>
<h4>Key responsibilities</h4>
<p>Work closely with the brands assigned and manage the marketing services function to support the brand and ensure that all above and below the line materials are delivered within budget and that the content and quality of all communications enhance the brand and grow the business in line with brand objectives.<br>
Responsible for campaigns for existing and new stores, building and maintaining media relationships and ensuring effective communications with agencies in all markets.</p>
<h4>Brand management</h4>
<ul>
<li>Integrated communication strategy for enhancing brand equity and brand preference.</li>
<li>Efficient media management and planning for optimum utilization of resources.</li>
<li>Manage and coordinate all marketing, advertising and promotional activities.</li>
<li>Understanding of product positioning and brand management backed with strong understanding of brand communication using integrated communication tools.</li>
</ul>
<h4>Budget management / profit management</h4>
<ul>
<li>Formulating marketing plans for overall development and accomplishment of top and bottom-line profitability of the brand.</li>
<li>Develop new clients and negotiate with them for securing profitable business.</li>
</ul>
<h4>Business development</h4>
<ul>
<li>Plan and execute marketing strategies to achieve desired volume, market share and profit objectives.</li>
<li>Enhance brand visibility and accelerate business growth through aggressive business development strategies.</li>
<li>Develop strategic relationships with key accounts from various sectors to understand their requirements.</li>
<li>Provision customized solutions i.e. products and services as well as cultivating relations for retention and acquisition.</li>
<li>Develop sales and customer marketing campaign for the organization based on market trends, new market identification and consumption patterns.</li>
<li>Formulate and identify strategic alliances for developing new business partners in different regions to open new lines of business.</li>
</ul>
<h4>Marketing operations</h4>
<ul>
<li>Conduct competitor analysis by keeping abreast of market trends and competitor’s moves and identifying prospective clients from various sectors and generating business from the existing.</li>
<li>Adept in handling all the retail operations detailed market analysis, range and product selections, marketing and client servicing.</li>
<li>Identify customer segments, buying behavior and preferences through the loyalty program by analyzing their consumption behavior and formulating specific initiatives.</li>
<li>Manage customer centric operations and ensure customer satisfaction by achieving service quality norms.</li>
<li>Identify current market trends, gather competitor’s data, identify consumer insights to increase brand penetration and brand loyalty in the market.</li>
<li>Responsible for advertising media planning and working with local and national media houses, creative team, researchers and other media contacts for preparing cost effective media plan.</li>
<li>Align with creative team and visual merchandisers to finalize campaign designs.</li>
<li>Ensuring to achieve 100% ROI (Measurability report of ROI expectation needs to be filled before each event).</li>
<li>Events and campaigns post mortem reports with the ROI calculation to understand if the event achieved the planned and been successful.</li>
<li>Working closely with the territories marketing heads and updating them with the brand information as well as providing the required artworks/media plans/briefs and understanding region requirements and opportunities.</li>
<li>Understanding GCC market restrictions and ensure that artworks are done with the culture respect.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h4>Educational qualifications</h4>
<ul>
<li>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h4>Academic and/or professional experience</h4>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h4>Technical skills (essential)</h4>
<ul>
<li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h4>Additional requirements</h4>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with large language models (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h5>Educational qualifications</h5>
<ul>
<li>At least 3 years of relevant experience in backend, integration, automation, or bot development (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h5>Academic and/or professional experience</h5>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h5>Technical skills (essential)</h5>
<ul>
<li>At least 1 year of hands-on experience building bots for at least one major messaging platform (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and asynchronous request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with large language model APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h5>Additional requirements</h5>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Job summary</h4>
<p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li>
<li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing quality assurance goals</strong></p>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Conducts monthly audit to ensure compliance with company and brand standards.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Assists with regional and/or company-wide implementation of company best practices.</li>
<li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li>
</ul>
<p><strong>Managing quality tools</strong></p>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Models service behaviors that meet or exceed guest expectations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>The opportunity</strong><br>
A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an HR Operations Officer to own the day-to-day execution of HR processes across the full employee lifecycle: onboarding, payroll, benefits, records, policy, and recruitment administration.</p>
<h4>What the role covers</h4>
<ul>
<li>Preparing employment contracts and offer letters; managing new joiner onboarding including documentation, induction logistics, and system access coordination</li>
<li>Coordinating with the PRO on visa and labour clearance for new joiners</li>
<li>Monthly payroll administration in conjunction with the outsourced payroll provider; maintaining accurate compensation records</li>
<li>Administering medical insurance, life insurance, and other employee benefits</li>
<li>Maintaining complete and accurate personnel files in line with Omani Labour Law and data protection requirements</li>
<li>Serving as first point of contact for staff queries on HR policy, leave, benefits, and payroll</li>
<li>Supporting the Head of Corporate Services on disciplinary, grievance, and performance matters</li>
<li>Monitoring and reporting on Omanisation status</li>
<li>Administering the recruitment process: job posting, candidate logistics, interview scheduling, reference checks, and offer letter issuance</li>
</ul>
<h4>Requirements</h4>
<p><strong>Who we are looking for</strong><br>
At least five years in an HR operations or HR administration role, with at least two years in Oman or the GCC. Working knowledge of Omani Labour Law and Omanisation requirements. Demonstrated experience with payroll, benefits administration, and employee records. Fluent in Arabic and English, written and spoken.</p>
<p>A CIPD qualification or equivalent is an advantage. So is experience in a regulated financial services entity or a start-up environment.</p>
<h4>What this is</h4>
<p>The HR function of this institution is being established from the ground up. The person in this role will build the processes, not inherit them. If you have the operational grounding and the GCC experience to do that well, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>The opportunity</strong><br>
A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an HR Operations Officer to own the day-to-day execution of HR processes across the full employee lifecycle: onboarding, payroll, benefits, records, policy, and recruitment administration.</p>
<h4>What the role covers</h4>
<ul>
<li>Preparing employment contracts and offer letters; managing new joiner onboarding including documentation, induction logistics, and system access coordination</li>
<li>Coordinating with the PRO on visa and labour clearance for new joiners</li>
<li>Monthly payroll administration in conjunction with the outsourced payroll provider; maintaining accurate compensation records</li>
<li>Administering medical insurance, life insurance, and other employee benefits</li>
<li>Maintaining complete and accurate personnel files in line with Omani Labour Law and data protection requirements</li>
<li>Serving as first point of contact for staff queries on HR policy, leave, benefits, and payroll</li>
<li>Supporting the Head of Corporate Services on disciplinary, grievance, and performance matters</li>
<li>Monitoring and reporting on Omanisation status</li>
<li>Administering the recruitment process: job posting, candidate logistics, interview scheduling, reference checks, and offer letter issuance</li>
</ul>
<h4>Requirements</h4>
<p><strong>Who we are looking for</strong><br>
At least five years in an HR operations or HR administration role, with at least two years in Oman or the GCC. Working knowledge of Omani Labour Law and Omanisation requirements. Demonstrated experience with payroll, benefits administration, and employee records. Fluent in Arabic and English, written and spoken.</p>
<p>A CIPD qualification or equivalent is an advantage. So is experience in a regulated financial services entity or a start-up environment.</p>
<h4>What this is</h4>
<p>The HR function of this institution is being established from the ground up. The person in this role will build the processes, not inherit them. If you have the operational grounding and the GCC experience to do that well, this is worth a conversation.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB PURPOSE: </b>The Revenue & Collections Officer is responsible for ensuring the accurate recording of revenue and the timely collection of receivables, supporting the company s cash flow and financial stability. The role involves monitoring customer accounts, following up on outstanding balances, performing timely reconciliation of customer accounts and balances, and ensuring compliance with company policies and credit control procedures. KEY ACCOUNTABILITIES: Receiving, checking, and verifying all sales lines items in terminal operating system (TOS) ensure the accuracy of the data. Recording customer invoices in the ERP system with accurate GL account and profit center allocation. Maintain comprehensive knowledge of port and terminal service tariffs and ensure their accurate and consistent application in line with approved pricing structures and company procedures. Generate final sales invoices from the ERP system, ensuring accurate preparation and timely submission to customers. Collection of payment from the extra services rendered to port users handle cash, reconcile the revenue against the services rendered. Reconciliation of revenue with Bank Account Statement and updating the system. Handle cashier activities like; petty cash, receiving cash, payments and reconciliation including depositing cash to bank. Generate ageing reports on a regular basis and ensure timely and consistent follow-up on outstanding customer receivables in line with collection procedures. Assist in the monthly closing of books. Assist in VAT return on quarterly basis related to sales transactions. Carry out any additional tasks & assignments from different sites whenever required. Liaise with accounting team for unreconciled receipts to ensure booking of all receipts. Report on the collection report with the finance manager monthly. Follow up and ensure revenues are closed & reported on time. Carry out any other assignment assigned by the line manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>QUALIFICATION, EXPERIENCE AND SKILLS:</b></p><p>Qualifications : Bachelor s degree in accounting or finance.</p><p>Experience : 0 -3 years.</p><p>Skills : Computer proficiency, experience in using Microsoft Package and/or any relevant software. Knowledge of accounting report and procedures. Time management and communication. Advanced in English and Arabic both oral and written. Customer Service.</p><p></p></section>
<p><h4>Description</h4>
<p>We are looking for an entrepreneurial and commercially driven country manager to lead the launch of one of the GCC’s fastest-growing platforms in a brand new market. As the first hire in Oman, you will have the unique opportunity to build a business from zero, driving partnerships, shaping market strategy, and establishing the platform as a leading destination for youth engagement in the country.</p>
<p>In this role, you will be responsible for owning the full market activation of Oman, driving brand partner acquisition, establishing key commercial relationships, and ensuring the platform successfully resonates with local users. As the first hire in the market and a direct report to the CEO, you will play a critical role in building the brand's presence from the ground up and shaping its long-term success in Oman.</p>
<h4>Main responsibilities</h4>
<li>Lead and execute the brand's market entry and expansion strategy in Oman.</li>
<li>Drive brand partner acquisition and build a strong pipeline of commercial opportunities.</li>
<li>Identify, approach, and close partnerships with brands, businesses, and key stakeholders.</li>
<li>Build and maintain long-term relationships with partners and strategic accounts.</li>
<li>Own market activation initiatives and ensure strong local execution of the platform.</li>
<li>Develop a deep understanding of the Omani youth market, consumer behavior, and competitive landscape.</li>
<li>Act as the face of the business in Oman and represent the company across meetings, events, and industry engagements.</li>
<li>Monitor commercial performance and take full ownership of market targets and KPIs.</li>
<li>Provide market insights and recommendations to leadership on growth opportunities and strategic initiatives.</li>
<li>Operate independently in a fast-paced, startup environment with limited infrastructure and resources.</li>
<h4>Requirements</h4>
<li>Omani national.</li>
<li>5+ years of experience in sales, business development, partnerships, or commercial leadership roles.</li>
<li>Proven track record of building and closing commercial partnerships and growing business from scratch.</li>
<li>Existing network across brands, businesses, and relevant industries in Oman.</li>
<li>Strong understanding of the Omani market, local consumer trends, and Gulf youth culture.</li>
<li>Demonstrated ownership of commercial targets and ability to deliver measurable results.</li>
<li>Excellent relationship-building, negotiation, and communication skills.</li>
<li>Entrepreneurial mindset with the ability to work independently and make decisions in ambiguous environments.</li>
<li>Comfortable operating in a high-growth startup environment and launching new markets.</li>
<li>Arabic and English fluency preferred.</li>
<li>Based in Oman and available to start immediately.</li></p><p></p>
<p><h4>Description</h4>
<p>We are looking for an entrepreneurial and commercially driven country manager to lead the launch of one of the GCC’s fastest-growing platforms in a brand new market. As the first hire in Oman, you will have the unique opportunity to build a business from zero, driving partnerships, shaping market strategy, and establishing the platform as a leading destination for youth engagement in the country.</p>
<p>In this role, you will be responsible for owning the full market activation of Oman, driving brand partner acquisition, establishing key commercial relationships, and ensuring the platform successfully resonates with local users. As the first hire in the market and a direct report to the CEO, you will play a critical role in building the brand's presence from the ground up and shaping its long-term success in Oman.</p>
<h4>Main responsibilities</h4>
<li>Lead and execute the brand's market entry and expansion strategy in Oman.</li>
<li>Drive brand partner acquisition and build a strong pipeline of commercial opportunities.</li>
<li>Identify, approach, and close partnerships with brands, businesses, and key stakeholders.</li>
<li>Build and maintain long-term relationships with partners and strategic accounts.</li>
<li>Own market activation initiatives and ensure strong local execution of the platform.</li>
<li>Develop a deep understanding of the Omani youth market, consumer behavior, and competitive landscape.</li>
<li>Act as the face of the business in Oman and represent the company across meetings, events, and industry engagements.</li>
<li>Monitor commercial performance and take full ownership of market targets and KPIs.</li>
<li>Provide market insights and recommendations to leadership on growth opportunities and strategic initiatives.</li>
<li>Operate independently in a fast-paced, startup environment with limited infrastructure and resources.</li>
<h4>Requirements</h4>
<li>Omani national.</li>
<li>5+ years of experience in sales, business development, partnerships, or commercial leadership roles.</li>
<li>Proven track record of building and closing commercial partnerships and growing business from scratch.</li>
<li>Existing network across brands, businesses, and relevant industries in Oman.</li>
<li>Strong understanding of the Omani market, local consumer trends, and Gulf youth culture.</li>
<li>Demonstrated ownership of commercial targets and ability to deliver measurable results.</li>
<li>Excellent relationship-building, negotiation, and communication skills.</li>
<li>Entrepreneurial mindset with the ability to work independently and make decisions in ambiguous environments.</li>
<li>Comfortable operating in a high-growth startup environment and launching new markets.</li>
<li>Arabic and English fluency preferred.</li>
<li>Based in Oman and available to start immediately.</li></p><p></p>
<div><br></div><div><strong>AFR Ops Specialist</strong></div><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>AFR Ops</strong> <strong>Specialist</strong> <strong>in</strong><strong> Muscat, Oman</strong><strong>. </strong></p> <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this AFR Ops Specialist position </strong></p> <ul> <li>Engage with Customers under direct/close supervision for shipment information and incident/complaint management</li> <li>Check that correct costs and revenues are captured against customer’s profile and inform about cost/revenue issues</li> <li>Perform administrative shipment level activities under direct/close supervision including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Manage shipments under guidance in line with the customer service commitment</li> <li>Identify, gather and inform about exceptions/operational irregularities</li> <li>Understand, follow and support to improve shipment data quality</li> <li>Follow necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Route and/or assign shipments under supervision to relevant consol as guided, ensuring it meets our customers service commitment and maximized our profits. </li> <li>Prepare invoices, and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li> <li>Use available tools to monitor and highlight issues with performance</li> </ul> <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="302"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="302"> <p>Vocational/Specialized/Technical/Certification</p> </td> </tr> <tr> <td width="302"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="302"> <p>less than 2 years</p> </td> </tr> </tbody> </table> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p>
<p>We are hiring two business analysts to sit at the engine room of the programme. A regulated financial market infrastructure being built from a blank sheet generates an enormous volume of design, process, and operational documentation that needs to be produced, standardised, kept current, and used to drive downstream artefacts including test plans, training materials, runbooks, and regulatory submissions.</p>
<p>This programme operates as a highly AI-leveraged programme office, with Claude adopted as the standard productivity tool. The business analyst is the human who knows the business, knows the documentation standards, prompts Claude well, and rigorously checks and refines its output. The principle is clear: AI is the servant, never the master. Human accountability for accuracy, judgement, and domain interpretation is non-negotiable.</p>
<h4>What the role covers</h4>
<ul>
<li>Producing, structuring, and maintaining the programme's delivery documentation: process maps, workflow diagrams, design documents, decision logs, operational procedures, runbook drafts, training materials, and papers</li>
<li>Driving consistency of documentation across the programme: common templates, terminology, structure, and version control</li>
<li>Operating as a skilled user of Claude: prompting effectively, iterating, refining, and treating AI output as a first draft to be improved, never as a finished product</li>
<li>Identifying opportunities to use AI to compress effort across the programme, for example generating test plans from design documents or training material from runbooks</li>
<li>Mapping current-state and target-state processes across the operating model in collaboration with the product owner, operations lead, head of operations control, and other business owners</li>
<li>Maintaining the programme RAID log; supporting the project manager on plan maintenance, dependency tracking, and status reporting</li>
<li>Generating test artefacts from upstream design documentation: test plans, test cases, test data requirements, and traceability matrices</li>
<li>Absorbing domain knowledge actively: how a CSD works, how settlement happens, how registry is maintained, how corporate actions flow, and what the regulator requires</li>
</ul>
<h4>Requirements</h4>
<h4>Who we are looking for</h4>
<ul>
<li>At least three years in a business analyst, process analyst, or documentation-heavy role, ideally in financial services or another regulated industry. Strong process mapping and documentation skills: able to translate verbal discussion into clear, structured written output.</li>
<li>Fast learner: able to absorb new domain knowledge quickly and use it accurately. High proficiency in Microsoft Office and standard process-mapping tools (Visio, Lucidchart, Miro, or equivalent). Fluent in English.</li>
<li>Demonstrable, hands-on fluency with Claude or equivalent large language models as a productivity multiplier in real work is required. Candidates should be able to describe specific examples. Candidates without prior Claude experience but with strong evidence of fast AI adoption will be considered.</li>
<li>Exposure to financial market infrastructure or capital markets and post-trade processes is an advantage. So is experience producing documentation subject to regulatory inspection or external audit.</li>
</ul>
<h4>What this is</h4>
<p>This is a hands-on, productive role for fast learners who want to operate at the frontier of how a modern programme office works. The post-holder will not be a passive note-taker. They will be expected to absorb domain knowledge quickly, drive their own work, and continuously raise the standard and consistency of programme documentation. If that is the way you work and you have the AI fluency and documentation discipline to back it up, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p>
<p>We are hiring two business analysts to sit at the engine room of the programme. A regulated financial market infrastructure being built from a blank sheet generates an enormous volume of design, process, and operational documentation that needs to be produced, standardised, kept current, and used to drive downstream artefacts including test plans, training materials, runbooks, and regulatory submissions.</p>
<p>This programme operates as a highly AI-leveraged programme office, with Claude adopted as the standard productivity tool. The business analyst is the human who knows the business, knows the documentation standards, prompts Claude well, and rigorously checks and refines its output. The principle is clear: AI is the servant, never the master. Human accountability for accuracy, judgement, and domain interpretation is non-negotiable.</p>
<h4>What the role covers</h4>
<ul>
<li>Producing, structuring, and maintaining the programme's delivery documentation: process maps, workflow diagrams, design documents, decision logs, operational procedures, runbook drafts, training materials, and papers</li>
<li>Driving consistency of documentation across the programme: common templates, terminology, structure, and version control</li>
<li>Operating as a skilled user of Claude: prompting effectively, iterating, refining, and treating AI output as a first draft to be improved, never as a finished product</li>
<li>Identifying opportunities to use AI to compress effort across the programme, for example generating test plans from design documents or training material from runbooks</li>
<li>Mapping current-state and target-state processes across the operating model in collaboration with the product owner, operations lead, head of operations control, and other business owners</li>
<li>Maintaining the programme RAID log; supporting the project manager on plan maintenance, dependency tracking, and status reporting</li>
<li>Generating test artefacts from upstream design documentation: test plans, test cases, test data requirements, and traceability matrices</li>
<li>Absorbing domain knowledge actively: how a CSD works, how settlement happens, how registry is maintained, how corporate actions flow, and what the regulator requires</li>
</ul>
<h4>Requirements</h4>
<h4>Who we are looking for</h4>
<ul>
<li>At least three years in a business analyst, process analyst, or documentation-heavy role, ideally in financial services or another regulated industry. Strong process mapping and documentation skills: able to translate verbal discussion into clear, structured written output.</li>
<li>Fast learner: able to absorb new domain knowledge quickly and use it accurately. High proficiency in Microsoft Office and standard process-mapping tools (Visio, Lucidchart, Miro, or equivalent). Fluent in English.</li>
<li>Demonstrable, hands-on fluency with Claude or equivalent large language models as a productivity multiplier in real work is required. Candidates should be able to describe specific examples. Candidates without prior Claude experience but with strong evidence of fast AI adoption will be considered.</li>
<li>Exposure to financial market infrastructure or capital markets and post-trade processes is an advantage. So is experience producing documentation subject to regulatory inspection or external audit.</li>
</ul>
<h4>What this is</h4>
<p>This is a hands-on, productive role for fast learners who want to operate at the frontier of how a modern programme office works. The post-holder will not be a passive note-taker. They will be expected to absorb domain knowledge quickly, drive their own work, and continuously raise the standard and consistency of programme documentation. If that is the way you work and you have the AI fluency and documentation discipline to back it up, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p>Müller's Solutions is seeking a senior BMC Helix IT asset management & discovery consultant to join our expert team. In this role, you will lead the implementation, configuration, and optimization of BMC Helix IT asset management and discovery solutions for our clients. You will work closely with stakeholders to understand their asset management needs and deliver tailored solutions that enhance IT operations, asset visibility, and lifecycle management.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead the end-to-end implementation of BMC Helix IT asset management and discovery modules.</li>
<li>Configure and customize the BMC Helix platform to align with client requirements and industry best practices.</li>
<li>Conduct assessments and workshops to gather business and technical requirements.</li>
<li>Develop integration strategies to connect BMC Helix with other ITSM and enterprise systems.</li>
<li>Provide expert guidance on IT asset lifecycle management, discovery processes, and data accuracy.</li>
<li>Troubleshoot, resolve issues, and optimize performance of the BMC Helix solutions.</li>
<li>Deliver training sessions and documentation to enable client teams to effectively use the platform.</li>
<li>Stay current with BMC Helix product updates and IT asset management trends to continuously improve client solutions.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or related fields.</li>
<li>Minimum 5 years' experience in IT asset management and discovery implementation with hands-on expertise in BMC Helix IT asset management and discovery modules, including asset discovery, CMDB integration, application dependency mapping, and infrastructure/network discovery.</li>
<li>Ability to independently build, deploy, and configure containers on-premises (Docker, Kubernetes, OpenShift, Podman) and set up discovery infrastructure, scanners, probes, and collectors.</li>
<li>Strong knowledge of IT asset management best practices, ITIL frameworks, and integrating BMC Helix with ITSM and enterprise systems.</li>
<li>Proficient in Linux/Unix (especially Red Hat Enterprise Linux 6/7), network discovery protocols (SNMP, SSH, WMI, PowerShell, APIs), and identifying software versions, dependencies, and asset relationships.</li>
<li>Experience with software license compliance, software asset management, legacy infrastructure troubleshooting, and customer engagement during PoC and implementation phases preferred.</li>
<li>BMC Helix certifications and GCC/MENA experience are desirable.</li>
<li>Must be able to work onsite in Oman.</li>
<li>Excellent problem-solving, communication, and stakeholder management skills with ability to lead cross-team projects.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong >JOB PURPOSE:</strong></p>
<ul>
<li>The Revenue & Collections Officer is responsible for ensuring the accurate recording of revenue and the timely collection of receivables, supporting the company s cash flow and financial stability.</li>
<li>The role involves monitoring customer accounts, following up on outstanding balances, performing timely reconciliation of customer accounts and balances, and ensuring compliance with company policies and credit control procedures.</li>
</ul>
<p> <strong>KEY ACCOUNTABILITIES:</strong> </p>
<ul>
<li>Receiving, checking, and verifying all sales lines items in terminal operating system (TOS) ensure the accuracy of the data.</li>
<li>Recording customer invoices in the ERP system with accurate GL account and profit center allocation.</li>
<li>Maintain comprehensive knowledge of port and terminal service tariffs and ensure their accurate and consistent application in line with approved pricing structures and company procedures.</li>
<li>Generate final sales invoices from the ERP system, ensuring accurate preparation and timely submission to customers.</li>
<li>Collection of payment from the extra services rendered to port users handle cash, reconcile the revenue against the services rendered.</li>
<li>Reconciliation of revenue with Bank Account Statement and updating the system.</li>
<li>Handle cashier activities like; petty cash, receiving cash, payments and reconciliation including depositing cash to bank.</li>
<li>Generate ageing reports on a regular basis and ensure timely and consistent follow-up on outstanding customer receivables in line with collection procedures.</li>
<li>Assist in the monthly closing of books.</li>
<li>Assist in VAT return on quarterly basis related to sales transactions.</li>
<li>Carry out any additional tasks & assignments from different sites whenever required.</li>
<li>Liaise with accounting team for unreconciled receipts to ensure booking of all receipts.</li>
<li>Report on the collection report with the finance manager monthly.</li>
<li>Follow up and ensure revenues are closed & reported on time.</li>
<li>Carry out any other assignment assigned by the line manager.</li>
</ul>
<p> <strong>QUALIFICATION, EXPERIENCE AND SKILLS:</strong> </p>
<p> <strong>Qualifications</strong>:</p>
<ul>
<li>Bachelor s degree in accounting or finance.</li>
</ul>
<p> <strong>Experience:</strong> </p>
<ul>
<li>0 -3 years.</li>
</ul>
<p> <strong>Skills:</strong> </p>
<ul>
<li>Computer proficiency, experience in using Microsoft Package and/or any relevant software.</li>
<li>Knowledge of accounting report and procedures.</li>
<li>Time management and communication.</li>
<li>Advanced in English and Arabic both oral and written.</li>
<li>Customer Service.</li>
</ul>
<p> <strong>KEY INTERACTIONS:</strong> </p>
<p> <strong>Internally:</strong> </p>
<ul>
<li>Operation department.</li>
<li>Commercial Department.</li>
</ul>
<p> <strong>Externally</strong>:</p>
<ul>
<li>Consignees and shippers.</li>
<li>Transporters & Port Users.</li>
<li>Tenants.</li>
<li>Bank.</li>
<li>Auditors.</li>
</ul>
<p> </p>
<p> </p>
<p> </p></div></section>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring an inbound marketer to build scalable inbound marketing systems that generate qualified pipeline through content, SEO, and conversion optimization.</p>
<p>This is far more than a traditional SEO role.</p>
<p>You’ll create high-quality content, improve search visibility, develop lead magnets, optimize conversion paths, and distribute content across the right channels to drive awareness, demand, and measurable business growth.</p>
<p>You’ll work closely with leadership and marketing teams to build inbound engines that turn content into qualified leads—not just traffic.</p>
<p>If you understand how search, content, buyer psychology, and conversion work together, and enjoy creating marketing assets that generate real business results, this role is a strong fit.</p>
<h4>What you’ll own</h4>
<strong>Content creation & SEO</strong><br>
<ul>
<li>Create high-quality, value-driven content that educates prospects and builds authority.</li>
<li>Write SEO-optimized:
<ul>
<li>Blog articles</li>
<li>Landing pages</li>
<li>Website copy</li>
<li>Inbound marketing assets</li>
</ul>
</li>
<li>Develop content aligned with search intent, buyer journey stages, and conversion goals.</li>
<li>Optimize content for:
<ul>
<li>Traditional search engines</li>
<li>AI-powered search experiences</li>
<li>Featured snippets and AI summaries</li>
</ul>
</li>
<li>Continuously improve existing content based on rankings and performance data.</li>
</ul>
<strong>Inbound marketing</strong><br>
<ul>
<li>Execute inbound marketing initiatives across:
<ul>
<li>SEO</li>
<li>Content marketing</li>
<li>Lead magnets</li>
<li>Website conversion paths</li>
<li>Social content distribution</li>
</ul>
</li>
<li>Build systems that connect:
<ul>
<li>Content</li>
<li>Engagement</li>
<li>Lead generation</li>
<li>Conversion</li>
</ul>
</li>
<li>Support distribution through:
<ul>
<li>LinkedIn</li>
<li>X</li>
<li>Newsletters</li>
<li>Other relevant marketing channels</li>
</ul>
</li>
<li>Collaborate on website and landing page optimization initiatives.</li>
</ul>
<strong>Lead magnets & conversion assets</strong><br>
<ul>
<li>Develop:
<ul>
<li>Guides</li>
<li>Playbooks</li>
<li>Checklists</li>
<li>Downloadable resources</li>
</ul>
</li>
<li>Write conversion-focused:
<ul>
<li>CTAs</li>
<li>Landing pages</li>
<li>Thank-you pages</li>
<li>Nurture content</li>
</ul>
</li>
<li>Improve conversion rates through stronger messaging and positioning.</li>
<li>Support ongoing inbound funnel optimization.</li>
</ul>
<strong>Research & content strategy</strong><br>
<ul>
<li>Research:
<ul>
<li>Industries</li>
<li>Competitors</li>
<li>Buyer pain points</li>
<li>Search opportunities</li>
</ul>
</li>
<li>Identify content gaps and inbound growth opportunities.</li>
<li>Develop compelling content ideas backed by research.</li>
<li>Stay current on:
<ul>
<li>SEO best practices</li>
<li>AI-powered search</li>
<li>Content marketing</li>
<li>Distribution strategies</li>
</ul>
</li>
</ul>
<strong>Analytics & optimization</strong><br>
<ul>
<li>Monitor performance using:
<ul>
<li>Google Analytics 4 (GA4)</li>
<li>Google Search Console</li>
<li>SEMrush</li>
<li>Ahrefs</li>
</ul>
</li>
<li>Analyze:
<ul>
<li>Rankings</li>
<li>Organic traffic</li>
<li>Engagement</li>
<li>Conversions</li>
</ul>
</li>
<li>Optimize content based on measurable performance.</li>
<li>Provide recommendations that improve inbound marketing results.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>Consistent growth in qualified inbound leads.</li>
<li>Higher organic search visibility and rankings.</li>
<li>Increased landing page and lead magnet conversion rates.</li>
<li>High-performing, valuable content assets.</li>
<li>Strong contribution to pipeline from inbound channels.</li>
<li>Consistent delivery of high-quality inbound marketing initiatives.</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You understand that inbound marketing creates demand—not just content.</li>
<li>You write content that educates, engages, and converts.</li>
<li>You understand SEO, AI-powered search, and modern buyer behavior.</li>
<li>You balance strategic thinking with hands-on execution.</li>
<li>You continuously improve performance using analytics and data.</li>
<li>You stay organized while managing multiple marketing initiatives.</li>
</ul>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
<ul>
<li>Proven experience in:
<ul>
<li>Inbound marketing</li>
<li>Content marketing</li>
<li>SEO</li>
<li>Content writing</li>
</ul>
</li>
<li>Strong understanding of:
<ul>
<li>SEO</li>
<li>Search intent</li>
<li>Inbound funnel strategy</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>Google Search Console</li>
<li>Google Analytics 4 (GA4)</li>
<li>SEMrush</li>
<li>Ahrefs</li>
</ul>
</li>
<li>Excellent written English and storytelling skills.</li>
<li>Experience creating conversion-focused marketing content.</li>
<li>Strong research and analytical abilities.</li>
<li>Portfolio showcasing inbound or SEO-driven content.</li>
</ul>
<strong>Nice to have</strong><br>
<ul>
<li>Agency or B2B marketing experience.</li>
<li>Experience building and promoting lead magnets.</li>
<li>Familiarity with LinkedIn content distribution.</li>
<li>Understanding of AI-powered search optimization.</li>
<li>Experience improving website conversion rates and inbound lead generation.</li>
</ul>
<h4>Tech stack</h4>
<ul>
<li>Google Analytics 4 (GA4)</li>
<li>Google Search Console</li>
<li>SEMrush</li>
<li>Ahrefs</li>
<li>LinkedIn</li>
<li>ChatGPT</li>
<li>AI writing & research tools</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Write and optimize blogs, landing pages, and website content.</li>
<li>Research search trends, competitors, and keyword opportunities.</li>
<li>Build lead magnets and conversion-focused assets.</li>
<li>Review SEO and content performance data.</li>
<li>Optimize existing content based on rankings and analytics.</li>
<li>Collaborate with marketing teams on inbound campaigns.</li>
<li>Improve inbound funnels and content distribution strategies.</li>
</ul>
<p>In short: You’ll build inbound marketing systems that turn valuable content, search visibility, and conversion optimization into qualified pipeline and measurable business growth.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Growth in organic traffic.</li>
<li>Qualified inbound leads generated.</li>
<li>Improved keyword rankings and search visibility.</li>
<li>Landing page and lead magnet conversion rates.</li>
<li>Engagement and performance of inbound content.</li>
<li>Pipeline contribution from inbound marketing.</li>
<li>Consistent execution of high-quality inbound campaigns.</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Direct ownership of inbound marketing strategy and execution.</li>
<li>Opportunity to build scalable content and demand generation systems.</li>
<li>Work across:
<ul>
<li>SEO</li>
<li>Content marketing</li>
<li>AI search optimization</li>
<li>Lead generation</li>
<li>Conversion optimization</li>
</ul>
</li>
<li>Fully remote role with long-term growth opportunities.</li>
</ul>
<p>Career progression into:</p>
<ul>
<li>Senior inbound marketer</li>
<li>Content marketing manager</li>
<li>SEO manager</li>
<li>Demand generation manager</li>
<li>Growth marketing lead</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Application review</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Practical inbound marketing assessment</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<h4>What happens after you apply</h4>
<p>After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p>
<p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with inbound marketing, SEO, content creation, lead generation, and conversion optimization. You’ll also have the opportunity to highlight campaigns you’ve worked on, how you’ve improved organic growth, and how you’ve used AI tools to enhance content creation, research, and marketing workflows. Your video will be reviewed by the hiring team before moving to the practical assessment and client interview.</p>
<p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p>
<p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.</p>
<h4>Apply now</h4>
<p>If you’re passionate about building inbound marketing systems, creating high-impact content, and turning search traffic into qualified pipeline, we’d love to hear from you. Apply today and help drive measurable business growth through modern inbound marketing.</p></p><p></p>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring an inbound marketer to build scalable inbound marketing systems that generate qualified pipeline through content, SEO, and conversion optimization.</p>
<p>This is far more than a traditional SEO role.</p>
<p>You’ll create high-quality content, improve search visibility, develop lead magnets, optimize conversion paths, and distribute content across the right channels to drive awareness, demand, and measurable business growth.</p>
<p>You’ll work closely with leadership and marketing teams to build inbound engines that turn content into qualified leads—not just traffic.</p>
<p>If you understand how search, content, buyer psychology, and conversion work together, and enjoy creating marketing assets that generate real business results, this role is a strong fit.</p>
<h4>What you’ll own</h4>
<strong>Content creation & SEO</strong><br>
<ul>
<li>Create high-quality, value-driven content that educates prospects and builds authority.</li>
<li>Write SEO-optimized:
<ul>
<li>Blog articles</li>
<li>Landing pages</li>
<li>Website copy</li>
<li>Inbound marketing assets</li>
</ul>
</li>
<li>Develop content aligned with search intent, buyer journey stages, and conversion goals.</li>
<li>Optimize content for:
<ul>
<li>Traditional search engines</li>
<li>AI-powered search experiences</li>
<li>Featured snippets and AI summaries</li>
</ul>
</li>
<li>Continuously improve existing content based on rankings and performance data.</li>
</ul>
<strong>Inbound marketing</strong><br>
<ul>
<li>Execute inbound marketing initiatives across:
<ul>
<li>SEO</li>
<li>Content marketing</li>
<li>Lead magnets</li>
<li>Website conversion paths</li>
<li>Social content distribution</li>
</ul>
</li>
<li>Build systems that connect:
<ul>
<li>Content</li>
<li>Engagement</li>
<li>Lead generation</li>
<li>Conversion</li>
</ul>
</li>
<li>Support distribution through:
<ul>
<li>LinkedIn</li>
<li>X</li>
<li>Newsletters</li>
<li>Other relevant marketing channels</li>
</ul>
</li>
<li>Collaborate on website and landing page optimization initiatives.</li>
</ul>
<strong>Lead magnets & conversion assets</strong><br>
<ul>
<li>Develop:
<ul>
<li>Guides</li>
<li>Playbooks</li>
<li>Checklists</li>
<li>Downloadable resources</li>
</ul>
</li>
<li>Write conversion-focused:
<ul>
<li>CTAs</li>
<li>Landing pages</li>
<li>Thank-you pages</li>
<li>Nurture content</li>
</ul>
</li>
<li>Improve conversion rates through stronger messaging and positioning.</li>
<li>Support ongoing inbound funnel optimization.</li>
</ul>
<strong>Research & content strategy</strong><br>
<ul>
<li>Research:
<ul>
<li>Industries</li>
<li>Competitors</li>
<li>Buyer pain points</li>
<li>Search opportunities</li>
</ul>
</li>
<li>Identify content gaps and inbound growth opportunities.</li>
<li>Develop compelling content ideas backed by research.</li>
<li>Stay current on:
<ul>
<li>SEO best practices</li>
<li>AI-powered search</li>
<li>Content marketing</li>
<li>Distribution strategies</li>
</ul>
</li>
</ul>
<strong>Analytics & optimization</strong><br>
<ul>
<li>Monitor performance using:
<ul>
<li>Google Analytics 4 (GA4)</li>
<li>Google Search Console</li>
<li>SEMrush</li>
<li>Ahrefs</li>
</ul>
</li>
<li>Analyze:
<ul>
<li>Rankings</li>
<li>Organic traffic</li>
<li>Engagement</li>
<li>Conversions</li>
</ul>
</li>
<li>Optimize content based on measurable performance.</li>
<li>Provide recommendations that improve inbound marketing results.</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>Consistent growth in qualified inbound leads.</li>
<li>Higher organic search visibility and rankings.</li>
<li>Increased landing page and lead magnet conversion rates.</li>
<li>High-performing, valuable content assets.</li>
<li>Strong contribution to pipeline from inbound channels.</li>
<li>Consistent delivery of high-quality inbound marketing initiatives.</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You understand that inbound marketing creates demand—not just content.</li>
<li>You write content that educates, engages, and converts.</li>
<li>You understand SEO, AI-powered search, and modern buyer behavior.</li>
<li>You balance strategic thinking with hands-on execution.</li>
<li>You continuously improve performance using analytics and data.</li>
<li>You stay organized while managing multiple marketing initiatives.</li>
</ul>
<h4>Required experience & skills</h4>
<strong>Experience</strong><br>
<ul>
<li>Proven experience in:
<ul>
<li>Inbound marketing</li>
<li>Content marketing</li>
<li>SEO</li>
<li>Content writing</li>
</ul>
</li>
<li>Strong understanding of:
<ul>
<li>SEO</li>
<li>Search intent</li>
<li>Inbound funnel strategy</li>
</ul>
</li>
<li>Experience using:
<ul>
<li>Google Search Console</li>
<li>Google Analytics 4 (GA4)</li>
<li>SEMrush</li>
<li>Ahrefs</li>
</ul>
</li>
<li>Excellent written English and storytelling skills.</li>
<li>Experience creating conversion-focused marketing content.</li>
<li>Strong research and analytical abilities.</li>
<li>Portfolio showcasing inbound or SEO-driven content.</li>
</ul>
<strong>Nice to have</strong><br>
<ul>
<li>Agency or B2B marketing experience.</li>
<li>Experience building and promoting lead magnets.</li>
<li>Familiarity with LinkedIn content distribution.</li>
<li>Understanding of AI-powered search optimization.</li>
<li>Experience improving website conversion rates and inbound lead generation.</li>
</ul>
<h4>Tech stack</h4>
<ul>
<li>Google Analytics 4 (GA4)</li>
<li>Google Search Console</li>
<li>SEMrush</li>
<li>Ahrefs</li>
<li>LinkedIn</li>
<li>ChatGPT</li>
<li>AI writing & research tools</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Write and optimize blogs, landing pages, and website content.</li>
<li>Research search trends, competitors, and keyword opportunities.</li>
<li>Build lead magnets and conversion-focused assets.</li>
<li>Review SEO and content performance data.</li>
<li>Optimize existing content based on rankings and analytics.</li>
<li>Collaborate with marketing teams on inbound campaigns.</li>
<li>Improve inbound funnels and content distribution strategies.</li>
</ul>
<p>In short: You’ll build inbound marketing systems that turn valuable content, search visibility, and conversion optimization into qualified pipeline and measurable business growth.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>Growth in organic traffic.</li>
<li>Qualified inbound leads generated.</li>
<li>Improved keyword rankings and search visibility.</li>
<li>Landing page and lead magnet conversion rates.</li>
<li>Engagement and performance of inbound content.</li>
<li>Pipeline contribution from inbound marketing.</li>
<li>Consistent execution of high-quality inbound campaigns.</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Direct ownership of inbound marketing strategy and execution.</li>
<li>Opportunity to build scalable content and demand generation systems.</li>
<li>Work across:
<ul>
<li>SEO</li>
<li>Content marketing</li>
<li>AI search optimization</li>
<li>Lead generation</li>
<li>Conversion optimization</li>
</ul>
</li>
<li>Fully remote role with long-term growth opportunities.</li>
</ul>
<p>Career progression into:</p>
<ul>
<li>Senior inbound marketer</li>
<li>Content marketing manager</li>
<li>SEO manager</li>
<li>Demand generation manager</li>
<li>Growth marketing lead</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Application review</li>
<li>Spark Hire intro video (3–5 minutes)</li>
<li>Practical inbound marketing assessment</li>
<li>Client interview</li>
<li>Offer & onboarding</li>
</ul>
<h4>What happens after you apply</h4>
<p>After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute intro video. This is the first step in our hiring process and can be completed whenever it’s convenient for you.</p>
<p>Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience with inbound marketing, SEO, content creation, lead generation, and conversion optimization. You’ll also have the opportunity to highlight campaigns you’ve worked on, how you’ve improved organic growth, and how you’ve used AI tools to enhance content creation, research, and marketing workflows. Your video will be reviewed by the hiring team before moving to the practical assessment and client interview.</p>
<p>You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.</p>
<p>Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.</p>
<h4>Apply now</h4>
<p>If you’re passionate about building inbound marketing systems, creating high-impact content, and turning search traffic into qualified pipeline, we’d love to hear from you. Apply today and help drive measurable business growth through modern inbound marketing.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Strategy & Leadership</p><ul><li><p>Define and execute the India business development, sales, and market expansion strategy across issuing, acquiring,</p></li></ul><p>POS, SoftPOS, gateways, and aggregator models.</p><ul><li><p>Build, lead, and scale a high-performance sales and business development organization across enterprise, SME, and</p></li></ul><p>channel sales.</p><ul><li><p>Establish market intelligence frameworks covering RBI regulations, NPCI initiatives, competitor benchmarking, pricing</p></li></ul><p>models, and merchant adoption trends.</p><ul><li><p>Design and scale business models around:</p></li></ul><p>o Merchant Acquiring (POS, SoftPOS, QR, Tap-to-Pay)</p><p>o Payment Aggregator & PSP models</p><p>o BIN Sponsorship & TPP</p><p>o Managed & outsourced payment services</p><ul><li><p>Lead market entry, city-wise expansion, and vertical-led growth strategies aligned with regulatory and commercial</p></li></ul><p>realities in India.</p><p>Sales, Marketing & Market Expansion</p><ul><li><p>Own end-to-end sales and marketing strategy for:</p></li></ul><p>o POS terminals (Android, Smart POS)</p><p>o SoftPOS / Tap-to-Pay on Mobile</p><p>o Merchant acquiring & aggregation platforms</p><p>o Payment gateway and omnichannel acceptance solutions</p><ul><li><p>Drive merchant acquisition at scale, targeting:</p></li></ul><p>o Large enterprises and chains</p><p>o SME and MSME segments</p><p>o High-growth verticals (retail, QSR, mobility, healthcare, education, e-commerce)</p><ul><li><p>Build and manage distribution partnerships with:</p></li></ul><p>o Banks and NBFCs</p><p>o Fintechs and payment aggregators</p><ul><li><p>Partner with marketing to design India-specific GTM strategies, including:</p></li></ul><p>o Pricing & bundling (MDR-led, SaaS-led, hardware-led models)</p><p>o Channel incentive programs</p><p>o Merchant campaigns, co-branding, and thought leadership</p><ul><li><p>Lead large RFPs, proposals, and solution architecture discussions for enterprise and bank-led acquiring programs.</p></li></ul><p>Revenue, Growth & P&L Ownership</p><ul><li><p>Own the business development and sales pipeline across POS, SoftPOS, acquiring, and aggregator businesses.</p></li></ul><p>[Type here]</p><p>OMA/HRD/D01/22-V0</p><ul><li><p>Deliver consistent achievement of revenue, margin, and market share targets.</p></li><li><p>Drive consultative, solution-led selling, aligning merchant and bank needs with technology capabilities.</p></li><li><p>Take full ownership of India P&L, including:</p></li></ul><p>o Revenue growth</p><p>o Cost optimization</p><p>o Pricing strategy</p><p>o Partner economics</p><ul><li><p>Collaborate with product and engineering teams to shape India-relevant features</p></li></ul><p>Cross-Functional & Stakeholder Alignment</p><ul><li><p>Work closely with product, technology, compliance, operations, and customer success teams to ensure seamless</p></li></ul><p>onboarding and scale.</p><ul><li><p>Act as the executive sponsor for key bank, enterprise, and aggregator accounts.</p></li><li><p>Provide forecasting, pipeline visibility, and performance dashboards to senior leadership.</p></li><li><p>Represent the company in industry forums, partner meetings, and regulatory discussions when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are seeking a bold, execution-driven Head of Business Development to lead aggressive revenue growth and market
expansion across India’s payments ecosystem, with a strong focus on POS, SoftPOS, merchant acquiring, payment aggregation,
and digital acceptance solutions.
This role is designed for a sales-first leader who can build high-impact pipelines, close enterprise and large-merchant deals,
scale channel-led distribution, and forge strategic partnerships with banks, fintechs, payment aggregators, networks, ISVs, and
merchant ecosystems. The role carries full ownership of revenue, P&L, and go-to-market success in one of the world’s most
competitive payments markets.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Overview</strong></p><p>The Product Lead (UI/UX & Design) is responsible for driving the design vision, user experience strategy, and product execution across the organization's product portfolio. This role bridges the gap between user needs and business objectives, leading the design direction while collaborating closely with engineering, research, marketing, and customers to create intuitive, engaging, and impactful product experiences.</p><br><p><strong>Description</strong></p><p><em>(The Accountabilities and Activities)</em><br></p><p><strong>Design Vision & Product Strategy</strong></p><ul><li><p>Define and communicate the product's design vision, UX strategy, and experience roadmap aligned with organizational objectives.</p></li><li><p>Champion design thinking and user-centered methodologies across product development.</p></li><li><p>Identify opportunities to elevate user experience through market analysis, user research, and emerging design trends.</p></li><li><p>Establish design principles, experience goals, and success metrics to guide product decisions.</p></li><li><p>Develop and maintain a design-driven product roadmap, balancing user delight, business requirements, and technical feasibility.</p></li></ul><br><p><strong>UI/UX Design Leadership</strong></p><ul><li><p>Lead the end-to-end user experience lifecycle, from research and ideation through prototyping, testing, and iteration.</p></li><li><p>Oversee the creation of wireframes, prototypes, user flows, and high-fidelity designs that meet user needs and brand standards.</p></li><li><p>Establish and maintain a cohesive design system, UI component library, and interaction patterns for consistency across products.</p></li><li><p>Ensure accessibility, usability, and inclusivity standards are embedded into all product experiences.</p></li><li><p>Drive visual design excellence, ensuring products are aesthetically compelling and functionally intuitive.</p></li></ul><br><p><strong>Product Development & Collaboration</strong></p><ul><li><p>Partner with engineering teams to ensure seamless translation of designs into functional products.</p></li><li><p>Collaborate with product managers, developers, marketers, and stakeholders to deliver cohesive product experiences.</p></li><li><p>Translate user insights, research findings, and business requirements into actionable design specifications and user stories.</p></li><li><p>Prioritize design initiatives and manage the design backlog within agile development processes.</p></li><li><p>Facilitate design reviews, critiques, and cross-functional alignment sessions.</p></li><li><p>Monitor progress, resolve design challenges, and ensure timely delivery of product releases.</p></li></ul><br><p><strong>User Research & Insights</strong></p><ul><li><p>Develop a deep understanding of user needs, behaviors, motivations, and pain points.</p></li><li><p>Lead and conduct user research activities including interviews, usability testing, surveys, and contextual inquiries.</p></li><li><p>Analyze qualitative and quantitative data to inform design decisions and validate solutions.</p></li><li><p>Synthesize research findings into actionable insights, personas, journey maps, and opportunity areas.</p></li><li><p>Champion a user-centric culture and advocate for the voice of the user throughout the product lifecycle.</p></li></ul><br><p><strong>Design Performance & Continuous Improvement</strong></p><ul><li><p>Define and track key design and experience metrics (e.g., usability scores, task completion rates, NPS, user satisfaction).</p></li><li><p>Analyze product usage, user feedback, and behavioral data to identify UX improvement opportunities.</p></li><li><p>Drive continuous design optimization, innovation, and experience enhancements.</p></li><li><p>Stay current with industry trends, design tools, and best practices to evolve the team's capabilities.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Design, Human-Computer Interaction (HCI), User Experience, Product Design, or a related field.</p></li><li><p>Advanced degree or certifications in UX/UI design, design thinking, or product management is a plus.</p></li></ul><ul><li><p>Proven experience (5+ years) in UI/UX design, product design, or design leadership roles.</p></li><li><p>Demonstrated track record of leading design for digital products from concept to launch.</p></li><li><p>Experience managing design strategy, roadmaps, and cross-functional delivery.</p></li><li><p>Strong portfolio showcasing end-to-end product design work, design systems, and user-centered solutions.</p></li></ul><ul><li><p>Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar.</p></li><li><p>Strong knowledge of prototyping tools (e.g., Figma, ProtoPie, Principle, InVision).</p></li><li><p>Solid understanding of user research methodologies and usability testing techniques.</p></li><li><p>Excellent visual design skills with a keen eye for typography, color, layout, and interaction design.</p></li><li><p>Strong analytical, problem-solving, and decision-making abilities.</p></li><li><p>Exceptional communication, presentation, and stakeholder management skills.</p></li><li><p>Ability to lead, mentor, and inspire design talent.</p></li><li><p>Familiarity with agile development processes and design-engineering collaboration.</p></li></ul><p></p></section>