Store Keeper Jobs in Oman
272 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p><p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p><p>Supports wider Talent Management initiatives, including Learning & Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p><p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p><p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p><strong>Main tasks and responsibilities</strong><p>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework.</p><p>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</p><p>Ensures clarity, consistency, and fairness in performance evaluations across departments.</p><p>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</p><p>Develops and maintains performance management policies, guidelines, reports and tools.</p><p>Supports the cascading of corporate objectives into departmental and individual goals.</p><p>Monitors quality of goal setting and ensures alignment with strategic priorities.</p><p>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</p><p>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</p><p>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</p><p>Supports development and tracking of Performance Improvement Plans (PIPs).</p><p>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</p><p>Supports Talent Review processes, including identification of high-potential employees and critical roles.</p><p>Contributes to the design and execution of Succession Planning frameworks and talent pipelines.</p><p>Collaborates with Learning & Development to align performance outcomes with development plans.</p><p>Assists in competency framework design, assessment, and gap analysis.</p><p>Supports leadership development and capability-building initiatives.</p><p>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption.</p><p>Ensures compliance with internal policies, audit requirements, and applicable regulations.</p><strong>Key interactions</strong><p>Internal: Liaise with colleagues and stakeholders for day-to-day work.</p><p>External: Acts as liaison between clients, vendors, and consultants, and main stakeholders.</p><strong>Notable Working Conditions</strong>. Office environment and Filed operations Moderate to intensive computer screen use.</div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><strong>Education requirements</strong></p><p>Bachelor s degree in human resource, Administration, or related field</p><p>Master or Post-graduate coursework. in a related discipline (preferred)</p><p><strong>Language requirements</strong> Excellent knowledge of written, read, and spoken English (required)</p><strong>Background and experience</strong><p><strong>Competencies and skills</strong></p><p>Degree Bachelor Years of Experiance 8+ years of relevant experience</p><p>(preferred) Oil & Energy experience (greenfield petrochemical plant operations and infrastructure)</p><p>Experience with various HR functions, including:</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p>Performance Management</p><p>Detailed-oriented with excellent organizing and planning skills.</p><p>Ability to establish and maintain effective working relations with people in a multi-cultural environment</p><p>Ability to work on own initiative</p><p>Good communication skills & interpersonal skills.</p><p>Ability to be flexible, motivated, resourceful, and organized to work in a multi-functional role</p><p>Builds expert knowledge in our organization and conveys knowledge to others</p><strong>Technical:</strong><p>Computer literate with expertise in MS Office.</p><p>Performance Management</p><p>Talent Management:</p><p>Learning and Development:</p><p>Succession Planning</p><p>Training programs</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary: The Chief Investment & Finance Officer (CIFO) reports directly to the Chief Executive Officer (CEO) and serves as the CEO's principal deputy on all investment and financial matters. The role combines strategic investment management with corporate finance leadership and is responsible for maximizing shareholder value through disciplined capital allocation, financial stewardship, and execution of the Company's investment strategy.</p><p><b>Tasks and Responsibilities:</b></p><p>Investment Management</p><ul><li>Investment Strategy<ul><li>Develop, maintain, and monitor the Company's long-term investment strategy, ensuring alignment with the Board-approved strategic plan.</li><li>Establish measurable investment objectives and report progress against approved targets.</li><li>Monitor market, industry, and macroeconomic developments to identify opportunities and emerging risks.</li></ul></li><li>Portfolio Management<ul><li>Prepare quarterly investment reports covering: Performance against approved targets. Financial performance and valuation. Approved key risk indicators. Cash flow performance. Return on investment. Strategic positioning. Growth potential (BCG Growth-Share Matrix). Value enhancement and corrective action recommendations.</li></ul></li><li>Investment Pipeline<ul><li>Maintain a structured pipeline of investment opportunities.</li><li>Provide quarterly updates on opportunities reviewed, investment rationale, due diligence outcomes, rejected opportunities, and recommendations for shortlisted investments.</li></ul></li><li>Strategic Investments<ul><li>Lead the execution and monitoring of up to three major strategic investments.</li><li>Ensure investments are expected to generate returns above the Company's weighted average cost of capital over an average five-year period.</li><li>Develop and monitor performance improvement plans with the ENRC, where required.</li></ul></li><li>Portfolio Review<ul><li>Conduct periodic reviews of all investments.</li><li>For investments projected to generate returns below 10% p.a. over five years, develop recovery plans or recommend divestment/exit strategies within five years.</li></ul></li><li>Greenfield & Brownfield Investments<ul><li>Maintain at least one active Greenfield or Brownfield investment opportunity.</li><li>Develop business cases, implementation plans, value creation plans, and exit strategies before approval.</li><li>Ensure an expected investment exit horizon of approximately five years.</li></ul></li><li>Finance Leadership<ul><li>Financial Planning & Analysis<ul><li>Lead annual budgeting, long-term financial planning, rolling forecasts, and scenario analysis across portfolio companies.</li><li>Monitor performance against budgets and recommend corrective actions.</li></ul></li><li>Treasury & Cash Flow Management<ul><li>Monitor forward-looking cash flows and identify funding gaps proactively.</li><li>Present financing and liquidity management strategies to the ENRC.</li><li>Optimize capital allocation across the portfolio.</li></ul></li><li>Financial Reporting<ul><li>Ensure timely preparation of quarterly Board reports and annual statutory financial statements.</li><li>Ensure compliance with IFRS, regulatory requirements, and corporate governance standards.</li></ul></li><li>Financial Controls & Governance<ul><li>Maintain effective internal controls and strengthen financial governance.</li><li>Support internal and external audits.</li><li>Ensure compliance with applicable financial regulations.</li></ul></li><li>Commercial & Contract Review<ul><li>Review significant commercial contracts and investment agreements.</li><li>Assess financial implications and risks prior to execution.</li><li>Support negotiations of strategic commercial arrangements.</li></ul></li><li>Banking & Financing<ul><li>Manage relationships with banks, lenders, and financial institutions.</li><li>Lead debt financing, refinancing, and capital-raising activities.</li><li>Negotiate financing facilities and optimize borrowing costs.</li></ul></li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting, Economics, Business Administration, or Engineering.</li><li>CFA, ACA, ACCA, CPA, CA, or equivalent internationally recognized professional qualification.</li><li>MBA or Master's degree in Finance, Investment, or Business Administration. (Preferred)</li><li>Mechanical or Industrial Engineering qualification in addition to finance credentials. (Preferred)</li><li>Minimum 15 years of relevant professional experience, including 3-5 years in a senior executive leadership role.</li><li>Experience within an investment company, sovereign wealth fund, private equity firm, investment holding company, or diversified industrial group.</li><li>Proven experience in investment portfolio evaluation and management.</li><li>Experience leading mergers, acquisitions, and divestments.</li><li>Strong expertise in corporate finance, valuation, financial modelling, and capital allocation.</li><li>Experience working with Boards of Directors and Board Committees.</li><li>Experience within industrial manufacturing businesses is highly desirable.</li></ul><p></p></section>
<p><h4>Energy jobline overview</h4>
<p>Energy Jobline is the largest and fastest growing global energy job board and energy hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.</p>
<p>We focus on the oil & gas, renewables, engineering, power, and nuclear markets as well as emerging technologies in EV, battery, and fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.</p>
<h4>Job summary</h4>
<p>We are seeking an experienced Telecom Lead Engineer to lead and manage telecommunications activities during the pre-commissioning and commissioning phases of a large-scale industrial facility. The role will involve overseeing telecom systems installation completion, testing, integration, and handover to operations, ensuring full compliance with project specifications, international standards, and safety requirements.</p>
<p>The successful candidate will act as the technical authority for telecom discipline activities on site, coordinating closely with engineering, construction, commissioning, vendors, and operations teams.</p>
<h4>Key responsibilities</h4>
<strong>Engineering & technical leadership</strong><br>
<ul>
<li>Lead all telecommunications scope during pre-commissioning and commissioning phases</li>
<li>Review and validate telecom engineering deliverables, including:
<ul>
<li>Network architecture and system layouts</li>
<li>Telecom block diagrams and schematics</li>
<li>Fiber optic, structured cabling, and routing drawings</li>
</ul>
</li>
<li>Ensure systems are installed, tested, and commissioned in line with:
<ul>
<li>Project specifications</li>
<li>Approved drawings and procedures</li>
<li>Applicable international standards (IEC, ITU-T, ISO, IEEE)</li>
</ul>
</li>
</ul>
<strong>Systems scope</strong><br>
<p>Responsible for the following systems, including integration and interface management:</p>
<ul>
<li>Telecom network infrastructure (LAN/WAN, IP/MPLS where applicable)</li>
<li>Fiber optic and copper cabling systems</li>
<li>Telephone systems (PABX/IP telephony)</li>
<li>CCTV and video surveillance systems</li>
<li>Access control and security systems</li>
<li>Public address & general alarm (PAGA) systems</li>
<li>Radio systems (TETRA/UHF/VHF, where applicable)</li>
<li>Data and server room equipment (racks, switches, UPS interfaces)</li>
</ul>
<strong>Pre-commissioning & commissioning activities</strong><br>
<ul>
<li>Develop and review:
<ul>
<li>Pre-commissioning check sheets</li>
<li>Commissioning procedures and test scripts</li>
</ul>
</li>
<li>Lead telecom system testing activities such as:
<ul>
<li>Point-to-point testing</li>
<li>Loop checks</li>
<li>Network performance and redundancy tests</li>
<li>System integration tests</li>
</ul>
</li>
<li>Coordinate vendor attendance and factory acceptance/site acceptance testing (FAT/SAT) support</li>
<li>Monitor commissioning progress and proactively resolve technical issues</li>
</ul>
<strong>Site coordination & management</strong><br>
<ul>
<li>Act as single point of contact for telecom discipline on site</li>
<li>Coordinate daily activities with:
<ul>
<li>Construction teams</li>
<li>Commissioning teams</li>
<li>Other engineering disciplines</li>
<li>Client/operations representatives</li>
</ul>
</li>
<li>Manage and support telecom engineers and technicians on site</li>
<li>Participate in site walkdowns, punch listing, and system handover activities</li>
</ul>
<strong>Quality, safety & compliance</strong><br>
<ul>
<li>Ensure compliance with:
<ul>
<li>Project HSE requirements</li>
<li>Company quality standards</li>
<li>Telecommunications industry best practices</li>
</ul>
</li>
<li>Support preparation of telecom dossiers, test records, and handover documentation</li>
<li>Close out punch items and support final system acceptance</li>
</ul>
<strong>Interface & reporting</strong><br>
<ul>
<li>Report to the Commissioning Manager/Engineering Manager</li>
<li>Interface closely with:
<ul>
<li>Electrical, Instrumentation, and Automation teams</li>
<li>IT/cybersecurity stakeholders (if applicable)</li>
<li>Vendors and system integrators</li>
</ul>
</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in:
<ul>
<li>Telecommunications Engineering</li>
<li>Electrical/Electronics Engineering</li>
<li>Or related discipline</li>
</ul>
</li>
<li>Relevant professional certifications (but not mandatory)</li>
<li>Minimum 10-15 years of experience in telecommunications engineering</li>
<li>Proven experience as Telecom Lead Engineer on large industrial projects, preferably:
<ul>
<li>Oil & Gas</li>
<li>LNG</li>
<li>Petrochemical</li>
<li>Power or heavy industrial facilities</li>
</ul>
</li>
<li>Strong hands-on experience in pre-commissioning and commissioning phases</li>
<li>Prior site-based project experience in the Middle East is highly desirable</li>
</ul>
<p>If you are interested in applying for this job please press the apply button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.</p></p><p></p>
<p><h4>Energy jobline overview</h4>
<p>Energy Jobline is the largest and fastest growing global energy job board and energy hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.</p>
<p>We focus on the oil & gas, renewables, engineering, power, and nuclear markets as well as emerging technologies in EV, battery, and fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.</p>
<h4>Job summary</h4>
<p>We are seeking an experienced Telecom Lead Engineer to lead and manage telecommunications activities during the pre-commissioning and commissioning phases of a large-scale industrial facility. The role will involve overseeing telecom systems installation completion, testing, integration, and handover to operations, ensuring full compliance with project specifications, international standards, and safety requirements.</p>
<p>The successful candidate will act as the technical authority for telecom discipline activities on site, coordinating closely with engineering, construction, commissioning, vendors, and operations teams.</p>
<h4>Key responsibilities</h4>
<strong>Engineering & technical leadership</strong><br>
<ul>
<li>Lead all telecommunications scope during pre-commissioning and commissioning phases</li>
<li>Review and validate telecom engineering deliverables, including:
<ul>
<li>Network architecture and system layouts</li>
<li>Telecom block diagrams and schematics</li>
<li>Fiber optic, structured cabling, and routing drawings</li>
</ul>
</li>
<li>Ensure systems are installed, tested, and commissioned in line with:
<ul>
<li>Project specifications</li>
<li>Approved drawings and procedures</li>
<li>Applicable international standards (IEC, ITU-T, ISO, IEEE)</li>
</ul>
</li>
</ul>
<strong>Systems scope</strong><br>
<p>Responsible for the following systems, including integration and interface management:</p>
<ul>
<li>Telecom network infrastructure (LAN/WAN, IP/MPLS where applicable)</li>
<li>Fiber optic and copper cabling systems</li>
<li>Telephone systems (PABX/IP telephony)</li>
<li>CCTV and video surveillance systems</li>
<li>Access control and security systems</li>
<li>Public address & general alarm (PAGA) systems</li>
<li>Radio systems (TETRA/UHF/VHF, where applicable)</li>
<li>Data and server room equipment (racks, switches, UPS interfaces)</li>
</ul>
<strong>Pre-commissioning & commissioning activities</strong><br>
<ul>
<li>Develop and review:
<ul>
<li>Pre-commissioning check sheets</li>
<li>Commissioning procedures and test scripts</li>
</ul>
</li>
<li>Lead telecom system testing activities such as:
<ul>
<li>Point-to-point testing</li>
<li>Loop checks</li>
<li>Network performance and redundancy tests</li>
<li>System integration tests</li>
</ul>
</li>
<li>Coordinate vendor attendance and factory acceptance/site acceptance testing (FAT/SAT) support</li>
<li>Monitor commissioning progress and proactively resolve technical issues</li>
</ul>
<strong>Site coordination & management</strong><br>
<ul>
<li>Act as single point of contact for telecom discipline on site</li>
<li>Coordinate daily activities with:
<ul>
<li>Construction teams</li>
<li>Commissioning teams</li>
<li>Other engineering disciplines</li>
<li>Client/operations representatives</li>
</ul>
</li>
<li>Manage and support telecom engineers and technicians on site</li>
<li>Participate in site walkdowns, punch listing, and system handover activities</li>
</ul>
<strong>Quality, safety & compliance</strong><br>
<ul>
<li>Ensure compliance with:
<ul>
<li>Project HSE requirements</li>
<li>Company quality standards</li>
<li>Telecommunications industry best practices</li>
</ul>
</li>
<li>Support preparation of telecom dossiers, test records, and handover documentation</li>
<li>Close out punch items and support final system acceptance</li>
</ul>
<strong>Interface & reporting</strong><br>
<ul>
<li>Report to the Commissioning Manager/Engineering Manager</li>
<li>Interface closely with:
<ul>
<li>Electrical, Instrumentation, and Automation teams</li>
<li>IT/cybersecurity stakeholders (if applicable)</li>
<li>Vendors and system integrators</li>
</ul>
</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in:
<ul>
<li>Telecommunications Engineering</li>
<li>Electrical/Electronics Engineering</li>
<li>Or related discipline</li>
</ul>
</li>
<li>Relevant professional certifications (but not mandatory)</li>
<li>Minimum 10-15 years of experience in telecommunications engineering</li>
<li>Proven experience as Telecom Lead Engineer on large industrial projects, preferably:
<ul>
<li>Oil & Gas</li>
<li>LNG</li>
<li>Petrochemical</li>
<li>Power or heavy industrial facilities</li>
</ul>
</li>
<li>Strong hands-on experience in pre-commissioning and commissioning phases</li>
<li>Prior site-based project experience in the Middle East is highly desirable</li>
</ul>
<p>If you are interested in applying for this job please press the apply button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.</p></p><p></p>
<p><h4>Major duties and responsibilities</h4>
<p>Overall responsible for the audit as an in charge for medium and small clients. In case of large clients, act as semi senior.</p>
<p>Mentoring of assistant, associate, trainees and assist them with the office orientation.</p>
<p>Involved in planning and strategy of the audit.</p>
<p>Monitoring budgets of the engagements.</p>
<p>Reporting including annual financial statements, management letters, key features memoranda, etc.</p>
<p>Ensuring that all review notes are cleared.</p>
<p>Analytical review of full financial statements.</p>
<p>Consolidations (specific high risk areas).</p>
<p>Follow through to finalization.</p>
<p>Audit administration.</p>
<p>Client relations – interaction with client staff.</p>
<p>Preparation and updating of system documentation.</p>
<p>Preparation and completion of general file documents.</p>
<p>Analytical review (AR) of financial statements.</p>
<p>Specifically focused on audit of key financial statement captions, e.g.</p>
<ul>
<li>Accounts payable (AP)</li>
<li>Accounts receivable, excluding the evaluation of the provision for doubtful debts</li>
<li>Fixed assets, excluding the assessment of capital work in progress and fixed policies when these audits are complex and more risky</li>
<li>Inventory, including the evaluation of the obsolescence provision</li>
<li>Investments, excluding complex financial instruments</li>
</ul>
<p>Coaching, review and delegation of work performed by team members and ensure that the engagement reviews are completed within the given time.</p>
<p>Updating of system documentation.</p>
<p>Clearing review notes raised by the job in charge and managers. Prior to management review conduct a thorough check on the working papers.</p>
<p>Develop industry knowledge to complement functional skills.</p>
<p>Compliance testing, including system work through.</p>
<p>The audit of the client’s statutory records, internal controls and consolidated accounts.</p>
<p>Attending stock counts and the follow up of the counts.</p>
<p>Participates in the pre engagement planning, with team members and client staff when needed. Discuss client’s needs, expectations, team roles, budgets and other things necessary to carry out the engagement.</p>
<p>Understand the client’s business, products, performance and accounting policies.</p>
<p>Adhere to the KPMG code of conduct and all KPMG risk management policies and procedures.</p>
<p>Perform effective wrap-up of engagement, assisting manager or partner after leaving the field, clearing all review notes, assisting manager with report issuance, concurring review process, placing files to disks or network and complying with document retention policy, binding and filing work papers in the office.</p>
<h4>Profile</h4>
<p><strong>Education requirements:</strong></p>
<ul>
<li>Bachelor in Commerce or completed A levels or equivalent</li>
<li>ACCA - should have completed a minimum of 9 papers (F1-F9)</li>
<li>CPA – complete 2 papers</li>
<li>ICAEW – complete professional stage</li>
</ul>
<p><strong>Work experience requirements:</strong></p>
<ul>
<li>2 years to 3 years and above post graduate experience</li>
<li>Knowledge in accounting concepts</li>
<li>Computer literacy</li>
</ul>
<p><strong>Knowledge / Technical skills</strong></p>
<ul>
<li>Strong analytical skills</li>
<li>Customer focus</li>
<li>Mentors new team members</li>
<li>Linguistic skills</li>
<li>Good communication skills in English (reading, writing and speaking)</li>
<li>Arabic would be an advantage</li>
</ul>
<p><strong>Language skills</strong></p>
<ul>
<li>English – speaking: fluent, reading: fluent, writing: fluent, listening: fluent</li>
<li>Arabic – speaking: fluent, reading: fluent, writing: fluent, listening: fluent</li>
</ul>
<p><strong>Interpersonal skills</strong></p>
<ul>
<li>Proactive and independent person, with ability to initiate tasks independently</li>
<li>Researching skills - identifies, documents and shares knowledge that might be useful to others</li>
<li>Excellent analytical skills - identifies ways to analyze information quickly and efficiently</li>
<li>Proficient problem solver - suggests innovative and creative solutions to problems</li>
<li>Effective communicator</li>
</ul>
<h4>Additional remarks</h4>
<p>Please keep in mind that duties and responsibilities associated with a particular role may change from time to time, and that individual situations and one’s specific role or job description may vary from the information contained in these job descriptions.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br>
You’ll be the frontline voice of the company, responsible for:</p>
<ul>
<li>Resolving customer issues quickly</li>
<li>Delivering a positive support experience</li>
<li>Maintaining strong communication under pressure</li>
</ul>
<p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p>
<h4>What you’ll own</h4>
<p><strong>Customer interaction & issue resolution</strong></p>
<ul>
<li>Handle 50–100 daily support tickets using platforms like:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<li>Respond via:</li>
<ul>
<li>Phone</li>
<li>Email</li>
<li>Live chat</li>
<li>Social channels</li>
</ul>
<li>Aim for first-contact resolution (FCR)</li>
<li>Escalate complex issues to Tier 2 or technical teams</li>
</ul>
<p><strong>Ticket & SLA management</strong></p>
<ul>
<li>Prioritize tickets based on urgency and SLA requirements</li>
<li>Track and manage open cases to ensure timely resolution</li>
<li>Document all interactions clearly in the system</li>
<li>Maintain organized and complete ticket records</li>
</ul>
<p><strong>Knowledge base & efficiency</strong></p>
<ul>
<li>Update internal knowledge bases and FAQs</li>
<li>Create and improve:</li>
<ul>
<li>Response templates</li>
<li>Macros</li>
</ul>
<li>Help reduce repetitive tickets through better documentation</li>
</ul>
<p><strong>Customer experience & feedback</strong></p>
<ul>
<li>Communicate with empathy and professionalism</li>
<li>Capture customer feedback (CSAT, NPS)</li>
<li>Identify recurring issues and flag trends</li>
<li>Escalate negative experiences for quick resolution</li>
</ul>
<p><strong>Collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Product</li>
<li>Engineering</li>
<li>Operations teams</li>
</ul>
<li>Provide insights to improve customer experience and product quality</li>
</ul>
<p><strong>Compliance & quality</strong></p>
<ul>
<li>Ensure compliance with:</li>
<ul>
<li>GDPR</li>
<li>HIPAA (if applicable)</li>
</ul>
<li>Maintain confidentiality when handling customer data</li>
<li>Follow quality standards for all interactions</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>High first-contact resolution rates</li>
<li>Fast response and resolution within SLA</li>
<li>Strong customer satisfaction (CSAT ? 90%)</li>
<li>Clean, organized ticket management</li>
<li>Positive feedback from customers and leadership</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Patient, empathetic, and customer-focused</li>
<li>Strong communicator (written and verbal)</li>
<li>Comfortable handling high ticket volumes</li>
<li>Organized and detail-oriented</li>
<li>Resilient under pressure</li>
<li>Adaptable across different industries and customer types</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<ul>
<li>1–2+ years in:</li>
<ul>
<li>Customer service</li>
<li>Call center</li>
<li>Support roles</li>
</ul>
<li>Experience using at least one platform:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong typing and multitasking ability</li>
<li>Excellent written and verbal English</li>
<li>Proficiency with:</li>
<ul>
<li>Microsoft Office</li>
<li>Google Workspace</li>
</ul>
<li>Ability to manage multiple tickets and priorities simultaneously</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Multilingual support experience</li>
<li>Industry exposure:</li>
<ul>
<li>SaaS</li>
<li>E-commerce</li>
<li>Healthcare</li>
<li>Finance</li>
</ul>
<li>Experience in KPI-driven environments</li>
<li>Familiarity with:</li>
<ul>
<li>Chatbots</li>
<li>AI-powered support tools</li>
</ul>
</ul>
<h4>Tools you’ll use</h4>
<ul>
<li>Zendesk / Freshdesk / Salesforce Service Cloud</li>
<li>Email & chat systems</li>
<li>Knowledge base tools</li>
<li>Internal collaboration platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review and prioritize incoming tickets</li>
<li>Respond to customer inquiries across channels</li>
<li>Resolve issues or escalate when needed</li>
<li>Update knowledge base with new solutions</li>
<li>Collaborate with internal teams on complex cases</li>
<li>Track feedback and improve support quality</li>
<li>Clear or update ticket queue before end of day</li>
</ul>
<p>In short:<br>
You ensure every customer interaction ends with clarity, professionalism, and resolution.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>First contact resolution (FCR)</li>
<li>Average handle time (AHT)</li>
<li>CSAT / NPS scores (target ? 90%)</li>
<li>SLA adherence</li>
<li>Ticket backlog management</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical task (handle sample tickets)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br>
Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Role & responsibilities</b> Overview The Product Lead (UI/UX & Design) is responsible for driving the design vision, user experience strategy, and product execution across the organization's product portfolio. This role bridges the gap between user needs and business objectives, leading the design direction while collaborating closely with engineering, research, marketing, and customers to create intuitive, engaging, and impactful product experiences. Description (The Accountabilities and Activities) Design Vision & Product Strategy Define and communicate the product's design vision, UX strategy, and experience roadmap aligned with organizational objectives. Champion design thinking and user-centered methodologies across product development. Identify opportunities to elevate user experience through market analysis, user research, and emerging design trends. Establish design principles, experience goals, and success metrics to guide product decisions. Develop and maintain a design-driven product roadmap, balancing user delight, business requirements, and technical feasibility. UI/UX Design Leadership Lead the end-to-end user experience lifecycle, from research and ideation through prototyping, testing, and iteration. Oversee the creation of wireframes, prototypes, user flows, and high-fidelity designs that meet user needs and brand standards. Establish and maintain a cohesive design system, UI component library, and interaction patterns for consistency across products. Ensure accessibility, usability, and inclusivity standards are embedded into all product experiences. Drive visual design excellence, ensuring products are aesthetically compelling and functionally intuitive. Product Development & Collaboration Partner with engineering teams to ensure seamless translation of designs into functional products. Collaborate with product managers, developers, marketers, and stakeholders to deliver cohesive product experiences. Translate user insights, research findings, and business requirements into actionable design specifications and user stories. Prioritize design initiatives and manage the design backlog within agile development processes. Facilitate design reviews, critiques, and cross-functional alignment sessions. Monitor progress, resolve design challenges, and ensure timely delivery of product releases. User Research & Insights Develop a deep understanding of user needs, behaviors, motivations, and pain points. Lead and conduct user research activities including interviews, usability testing, surveys, and contextual inquiries. Analyze qualitative and quantitative data to inform design decisions and validate solutions. Synthesize research findings into actionable insights, personas, journey maps, and opportunity areas. Champion a user-centric culture and advocate for the voice of the user throughout the product lifecycle. Design Performance & Continuous Improvement Define and track key design and experience metrics (e.g., usability scores, task completion rates, NPS, user satisfaction). Analyze product usage, user feedback, and behavioral data to identify UX improvement opportunities. Drive continuous design optimization, innovation, and experience enhancements. Stay current with industry trends, design tools, and best practices to evolve the team's capabilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Design, Human-Computer Interaction (HCI), User Experience, Product Design, or a related field. Advanced degree or certifications in UX/UI design, design thinking, or product management is a plus. Proven experience (5+ years) in UI/UX design, product design, or design leadership roles. Demonstrated track record of leading design for digital products from concept to launch. Experience managing design strategy, roadmaps, and cross-functional delivery. Strong portfolio showcasing end-to-end product design work, design systems, and user-centered solutions. Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar. Strong knowledge of prototyping tools (e.g., Figma, ProtoPie, Principle, InVision). Solid understanding of user research methodologies and usability testing techniques. Excellent visual design skills with a keen eye for typography, color, layout, and interaction design. Strong analytical, problem-solving, and decision-making abilities. Exceptional communication, presentation, and stakeholder management skills. Ability to lead, mentor, and inspire design talent. Familiarity with agile development processes and design-engineering collaboration.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Second Analyst in Digital & Business Solutions is responsible for supporting and optimizing MCD s business applications, including the Clearing, Settlement, and Depository core system, as well as related support systems, automation and digital platforms such as mobile applications and websites. The role focuses on analyzing business and functional requirements, translating them into technical specifications, and ensuring effective system configuration, integration, and performance. The Second Analyst collaborates closely with business stakeholders, vendors, and technical teams to deliver system enhancements, and support ongoing improvements aligned with operational and strategic objectives.This position requires strong analytical and technical skills to ensure systems are reliable, secure, and efficient. The Second Analyst plays a key role in maintaining and supporting change initiatives, conducting testing and quality assurance, and ensuring that digital and business solutions continue to meet evolving business needs while adhering to governance, security, and compliance standards.</p><p><b>Key Roles and Responsibilities:</b></p><p>Policies & Processes</p><ul><li>Ensure compliance with established IT policies, standards, and procedures in all system support, analysis, and enhancement activities, while adhering to regulatory, security, and governance requirements.</li><li>Support the documentation, review, and continuous improvement of system-related processes to enhance operational efficiency, control effectiveness, and service quality.</li></ul><p>Responsibilities:</p><ul><li>Analyze business and functional requirements and translate them into detailed technical specifications and system configurations.</li><li>Participate in the implementation, enhancement, testing, and deployment of business application changes in line with approved requirements.</li><li>Perform system configuration, integration support, and data analysis to ensure applications meet operational and business needs.</li><li>Ensure applications comply with internal IT policies, cybersecurity standards, and regulatory requirements during development, enhancement, and support activities.</li><li>Conduct functional, integration, and user acceptance testing (UAT), ensuring system changes meet quality standards before production deployment.</li><li>Support change management processes, including documentation, impact analysis, version control, and release coordination.</li><li>Maintain and update system documentation, including functional specifications, process flows, configurations, and user guides.</li><li>Maintain comprehensive documentation of system architecture, integrations, and configurations.</li><li>Collaborate with business users, vendors, infrastructure, and information security teams to ensure seamless system operation and enhancement delivery.</li><li>Support digital initiatives by contributing to automation efforts, workflow improvements, and process optimization activities.</li><li>Identify opportunities to improve business processes through Business Process Re-engineering, workflow optimization, and digital transformation initiatives to enhance operational efficiency and service delivery.</li><li>Analyze and recommend automation opportunities using workflow automation, and AI-enabled intelligent automation technologies to reduce manual effort, improve accuracy, and increase operational productivity.</li><li>Participate in process analysis, process mapping, and continuous improvement initiatives to streamline operations, eliminate inefficiencies, and support the MCD's digital transformation objectives.</li><li>Provide end-user support and training where required to ensure effective system utilization and user satisfaction.</li><li>Stay informed of emerging technologies, tools, and best practices relevant to business applications and digital solutions.</li></ul><p>Reports:</p><ul><li>Prepare incident reports and contribute to root cause analysis (RCA) documentation for application issues and service disruptions, ensuring findings and corrective actions are properly recorded and followed through.</li><li>Provide periodic status reports on system enhancements, change requests, testing activities, and ongoing support tasks, ensuring transparency on progress, risks, and timelines.</li><li>Generate application performance, availability, and service-level reports to support monitoring, decision-making, and continuous improvement initiatives.</li><li>Document and report on recurring issues, trends, and system improvement recommendations to support proactive problem management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in information technology, Computer Science, or a related field.</li><li>3-5 years of experience in supporting, analyzing, and enhancing business applications, digital platforms, or enterprise solutions.</li><li>Familiarity with digital channels (mobile application, website, and customer portals), application integration platforms and intelligent automation technologies.</li><li>Basic understanding of cloud-based applications, API-driven architectures, and system integrations with internal and external services.</li><li>Knowledge of IT service management, change control, and incident management practices; ITIL certification is an advantage.</li><li>Strong analytical, problem-solving, and communication skills, with an ability to collaborate effectively with business and technical teams.</li><li>Proficient in English and Arabic.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Front Office Supervisor is responsible for overseeing the daily operations of the Front Office, ensuring exceptional guest experiences from arrival to departure. This role supports the Front Office Manager in supervising the reception team, maintaining brand standards, resolving guest concerns, and ensuring efficient front desk operations. The Front Office Supervisor serves as a role model by delivering outstanding hospitality in line with IHG's True Hospitality values.</p><br><p>YOUR DAY-TO-DAY:</p><br><ul><li><span>Deliver exceptional guest service in accordance with IHG and Crowne Plaza brand standards.</span></li><li><span>Welcome VIP guests and ensure personalized service throughout their stay.</span></li><li><span>Handle guest inquiries, requests, and complaints promptly and professionally.</span></li><li><span>Ensure efficient check-in and check-out procedures while maintaining accuracy.</span></li><li><span>Anticipate guest needs and proactively resolve issues to enhance guest satisfaction.</span></li><li><span>Supervise daily Front Office operations, including Reception, Guest Services, and Lobby activities.</span></li><li><span>Ensure all shifts are adequately staffed and operational procedures are followed.</span></li><li><span>Monitor room availability, occupancy, and room status in coordination with Housekeeping.</span></li><li><span>Ensure compliance with cash handling, billing, and financial procedures.</span></li><li><span>Conduct shift briefings and communicate important operational updates.</span></li><li><span>Prepare and review daily reports, guest feedback, and operational logs.</span></li><li><span>Monitor queue management and service efficiency during peak periods.</span></li><li><span>Supervise, coach, and motivate Front Office team members.</span></li><li><span>Provide on-the-job training for new and existing colleagues.</span></li><li><span>Monitor staff performance and provide constructive feedback.</span></li><li><span>Assist in scheduling shifts and managing attendance records.</span></li><li><span>Promote teamwork and maintain a positive working environment.</span></li><li><span>Ensure compliance with IHG policies, hotel SOPs, and local regulations.</span></li><li><span>Maintain high standards of grooming, professionalism, and workplace safety.</span></li><li><span>Ensure guest information is handled confidentially.</span></li><li><span>Support hotel quality audits and brand compliance inspections.</span></li><li><span>Monitor adherence to health, safety, and security procedures.</span></li><li><span>Promote IHG One Rewards membership and hotel services.</span></li><li><span>Identify opportunities for room upgrades and upselling.</span></li><li><span>Support revenue optimization by maximizing room inventory and guest satisfaction.</span></li></ul><p><span>WHAT WE NEED FROM YOU:</span></p><br><ul><li><span>Diploma or bachelor's degree in hospitality management, Business Administration, or a related field.</span></li><li><span>Minimum 2–3 years of Front Office experience.</span></li><li><span>Previous supervisory experience is preferred.</span></li><li><span>Experience with Opera PMS or similar hotel management systems.</span></li><li><span>Strong knowledge of hotel front office operations and guest service standards.</span></li><li><span>Omani National </span></li></ul><p>WHAT YOU CAN EXPECT FROM US:</p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</p><br><p>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.</p><br><p>So, join us and you’ll become part of our ever-growing global family.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Oman </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Overview</strong></p><p>The Product Lead (UI/UX & Design) is responsible for driving the design vision, user experience strategy, and product execution across the organization's product portfolio. This role bridges the gap between user needs and business objectives, leading the design direction while collaborating closely with engineering, research, marketing, and customers to create intuitive, engaging, and impactful product experiences.</p><br><p><strong>Description</strong></p><p><em>(The Accountabilities and Activities)</em><br></p><p><strong>Design Vision & Product Strategy</strong></p><ul><li><p>Define and communicate the product's design vision, UX strategy, and experience roadmap aligned with organizational objectives.</p></li><li><p>Champion design thinking and user-centered methodologies across product development.</p></li><li><p>Identify opportunities to elevate user experience through market analysis, user research, and emerging design trends.</p></li><li><p>Establish design principles, experience goals, and success metrics to guide product decisions.</p></li><li><p>Develop and maintain a design-driven product roadmap, balancing user delight, business requirements, and technical feasibility.</p></li></ul><br><p><strong>UI/UX Design Leadership</strong></p><ul><li><p>Lead the end-to-end user experience lifecycle, from research and ideation through prototyping, testing, and iteration.</p></li><li><p>Oversee the creation of wireframes, prototypes, user flows, and high-fidelity designs that meet user needs and brand standards.</p></li><li><p>Establish and maintain a cohesive design system, UI component library, and interaction patterns for consistency across products.</p></li><li><p>Ensure accessibility, usability, and inclusivity standards are embedded into all product experiences.</p></li><li><p>Drive visual design excellence, ensuring products are aesthetically compelling and functionally intuitive.</p></li></ul><br><p><strong>Product Development & Collaboration</strong></p><ul><li><p>Partner with engineering teams to ensure seamless translation of designs into functional products.</p></li><li><p>Collaborate with product managers, developers, marketers, and stakeholders to deliver cohesive product experiences.</p></li><li><p>Translate user insights, research findings, and business requirements into actionable design specifications and user stories.</p></li><li><p>Prioritize design initiatives and manage the design backlog within agile development processes.</p></li><li><p>Facilitate design reviews, critiques, and cross-functional alignment sessions.</p></li><li><p>Monitor progress, resolve design challenges, and ensure timely delivery of product releases.</p></li></ul><br><p><strong>User Research & Insights</strong></p><ul><li><p>Develop a deep understanding of user needs, behaviors, motivations, and pain points.</p></li><li><p>Lead and conduct user research activities including interviews, usability testing, surveys, and contextual inquiries.</p></li><li><p>Analyze qualitative and quantitative data to inform design decisions and validate solutions.</p></li><li><p>Synthesize research findings into actionable insights, personas, journey maps, and opportunity areas.</p></li><li><p>Champion a user-centric culture and advocate for the voice of the user throughout the product lifecycle.</p></li></ul><br><p><strong>Design Performance & Continuous Improvement</strong></p><ul><li><p>Define and track key design and experience metrics (e.g., usability scores, task completion rates, NPS, user satisfaction).</p></li><li><p>Analyze product usage, user feedback, and behavioral data to identify UX improvement opportunities.</p></li><li><p>Drive continuous design optimization, innovation, and experience enhancements.</p></li><li><p>Stay current with industry trends, design tools, and best practices to evolve the team's capabilities.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Design, Human-Computer Interaction (HCI), User Experience, Product Design, or a related field.</p></li><li><p>Advanced degree or certifications in UX/UI design, design thinking, or product management is a plus.</p></li></ul><ul><li><p>Proven experience (5+ years) in UI/UX design, product design, or design leadership roles.</p></li><li><p>Demonstrated track record of leading design for digital products from concept to launch.</p></li><li><p>Experience managing design strategy, roadmaps, and cross-functional delivery.</p></li><li><p>Strong portfolio showcasing end-to-end product design work, design systems, and user-centered solutions.</p></li></ul><ul><li><p>Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar.</p></li><li><p>Strong knowledge of prototyping tools (e.g., Figma, ProtoPie, Principle, InVision).</p></li><li><p>Solid understanding of user research methodologies and usability testing techniques.</p></li><li><p>Excellent visual design skills with a keen eye for typography, color, layout, and interaction design.</p></li><li><p>Strong analytical, problem-solving, and decision-making abilities.</p></li><li><p>Exceptional communication, presentation, and stakeholder management skills.</p></li><li><p>Ability to lead, mentor, and inspire design talent.</p></li><li><p>Familiarity with agile development processes and design-engineering collaboration.</p></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>EMPLOYEE JOB DESCRIPTION</p><p>JOB PURPOSE: To lead the day-to-day activities of the general ledger accounting of ADC such as controlling and organizing the staff, maintaining GL master and trial balances, accounting and reconciliation of all accruals, etc. in order to ensure they are reported on time, with high accuracy, in accordance with accounting standards, ADC s accounting policies and procedures, regulatory requirements and any other relevant accounting principles and practices.</p><p>KEY ACCOUNTABILITIES:</p><p>Description</p><p>Supervision of Subordinates</p><p>Organise and supervise the activities and work of subordinates to ensure that all work in general ledger accounting is carried out in an efficient manner which is consistent with operating policies and procedures. Provide on-the-job training and constructive feedback to subordinates to support their overall development.</p><p>Accounting General Ledger</p><p>Control all general ledger accounts including GL master, trial balances, foreign currency position, inter-accounts, GL rejected transactions and work in progress to ensure matching of total debits and credits. Monitor opening, closing and reconciliation of general ledger accounts to substantiate and ensure that account balances are correct and complete. Oversee and ensure that all accounting entries are posted to the correct account, are conducted in a timely manner and are accurate to facilitate good accounting practices. Plan and maintain ADC s/DDC General Ledger structure to display efficiently the financial information and current balances in key functions. Ensure compliance with local taxation law and regulations</p><p>Accounting System</p><p>Oversee and manage the Computerized Accounting System s opening/closing periods to ensure that all the transactions have been recorded timely, accurately and as per established standards</p><p>Financial Reporting</p><p>Manage and review the preparation of periodic ledger accounting and ensure that financial accounting transactions are accurately and properly reflected in the accounting books in accordance with accounting standards, ADC accounting policies and procedures, regulatory requirements, and any other relevant accounting principles and practices</p><p>Reconciliation</p><p>Lead the development and review of financial statements, management accounts, Balance Sheet reconciliation (including Bank Reconciliations), audit schedules related to GL, etc. on a regular basis to ensure that all payments and accounts are matched and reconciled regularly and to ensure an updated general ledger Prepare draft financial statements for ADC as standalone and consolidated Identify and highlight gaps in the reconciliation of bank statements to ensure corrective actions are taken on time</p><p>Collaboration</p><p>Liaise with the Internal and External Auditors in relation to reconciliation and general ledger compliance matters to ensure timely implementation of all audit recommendations related to compliance Collaborate and follow up on payroll related reconciliations with Pay Roll Officer, Accounting and HR Department to ensure that the payroll is maintained and modified on time Coordinate with AR, AP, Treasury and Fixed assets Section Heads for reconciliation to ensure a complete and accurate report is generated.</p><p>Continuous Improvement</p><p>Motivate subordinates and contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering leading practices, improvement of processes and productivity improvement</p><p>Policies, Systems, Processes & Procedures</p><p>Implement approved finance departmental policies, processes and procedures, provide instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner</p><p>Quality, Health, Safety, & Environment</p><p>Ensure compliance to all relevant quality, health, safety and environmental management procedures and controls in all general ledger accounting activities to guarantee employee safety, compliance, delivery of high-quality products/ service and a responsible environmental attitude</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>QUALIFICATIONS, EXPERIENCE & SKILLS:</p><p>Minimum Qualifications: Bachelor s degree in commerce/ accounting or equivalent, with a relevant professional qualification (e.g. CA/ACCA)</p><p>Minimum Experience: 6 years of relevant experience in accounting or similar work.</p><p>Skills Knowledge on General Accounting Practices and Procedures and fiscal management Understanding of the standards of a strong internal control structure and system Knowledge on computerized accounting packages and its relationships to other integrated systems Ability to interpret, apply and explain complex laws, codes, regulations and ordinances Analytical thinking skills Attention to detail</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Summary The Commercial Director is responsible for leading the company's commercial strategy to achieve sustainable revenue growth, increased profitability, stronger market positioning, and long-term customer partnerships. The role oversees Sales, Marketing, Business Development, Brand Management, Trade Marketing, Customer Service, Pricing, and Commercial Planning across domestic and international markets. The Commercial Director develops and executes strategies that maximize market share while ensuring profitable growth, customer satisfaction, and alignment with the company's production capacity and strategic objectives. The Commercial Director will report to the Chief Executive Officer (CEO) Key Responsibilities Commercial Strategy Develop and implement the company's commercial strategy. Build sustainable revenue growth across existing and new markets. Align commercial plans with production, supply chain, and financial capabilities. Deliver annual sales, profitability, and market share targets. Sales Leadership Lead domestic and international sales operations. Develop regional growth strategies. Establish annual sales budgets and forecasts. Monitor sales performance and implement corrective actions. Negotiate strategic customer agreements. Marketing & Brand Management Develop corporate and product marketing strategies. Build strong private label and company-owned brands. Improve brand awareness and customer loyalty. Lead product launches and promotional campaigns. Strengthen digital marketing presence. Market Positioning Position the company as a preferred seafood supplier. Develop competitive differentiation strategies. Monitor competitor activities and pricing. Identify emerging market opportunities. Increase presence in premium and value segments. Business Development Identify new distributors and strategic customers. Expand exports into new countries. Develop strategic partnerships. Support new product development based on market trends. Profitability Management Ensure profitable sales rather than volume alone. Lead pricing strategy. Optimize customer and product profitability. Improve gross margin performance. Manage commercial risks. Customer Relationship Management Build executive relationships with key customers. Improve customer satisfaction. Resolve major commercial issues. Develop long-term strategic partnerships. Commercial Planning Lead annual sales planning. Improve forecast accuracy. Coordinate demand planning with Operations and Supply Chain. Optimize inventory and product availability. Cross-functional Leadership Collaborate closely with Operations, Supply Chain, Procurement, Finance, Quality Assurance, and Research & Development to ensure successful commercial execution. Key Performance Indicators (KPIs) Financial : Revenue Growth (%) Gross Profit EBITDA Contribution Commercial Margin Net Profit Contribution Sales : Sales Volume Sales Value Export Growth Market Share Customer Retention New Customer Acquisition Marketing Brand Awareness Brand Equity Product Launch Success Campaign ROI Market Development New Markets Entered New Distributors Appointed New Private Label Customers Strategic Partnerships Customer Excellence : Customer Satisfaction Score On-Time Delivery Performance Complaint Resolution Time Commercial Excellence Forecast Accuracy Pricing Compliance Sales Budget Achievement Working Capital Improvement</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Required Qualifications :</b></p><p>Bachelor's degree in Business, Marketing, International Business, or related field. MBA preferred.</p><p>12 15 years of commercial leadership experience. Minimum 5 years in senior commercial management.</p><p>Seafood, FMCG, or food manufacturing experience preferred.</p><p>International export experience is essential.</p><b>Required Competencies :</b><p>Strategic thinking Commercial acumen Sales leadership Marketing strategy Brand development Negotiation Financial analysis Market intelligence Customer relationship management Team leadership Change management Decision making Cross-functional collaboration</p><b>Preferred Industry Experience :</b><p>Canned tuna Canned sardines Seafood processing FMCG Private label manufacturing Retail and foodservice channels International export markets</p><b>Success Profile :</b><p>Deliver profitable and sustainable sales growth. Expand the company's international footprint. Strengthen the company's brands and market position. Build high-performing commercial teams. Develop strategic customer relationships. Increase market share while protecting margins. Position the company as a leading regional seafood producer and trusted global private-label partner.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Ingénieur-e Intégration & Vérification Expérimenté-e – Systèmes de Navigation Aéronautique F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Rejoignez Safran Electronics & Defense et contribuez au développement de systèmes de navigation de haute technologie, essentiels au pilotage et à la sécurité des aéronefs.<br>________________________________________<br>Votre futur environnement<br>Au sein du CIPN (Centre d'Ingénierie des Produits de Navigation), vous intégrerez une équipe jeune, dynamique et solidaire, en charge du développement de centrales inertielles pour l'aéronautique.<br>________________________________________<br>Ce que vous ferez :<br>Votre rôle sera de contribuer à l'Intégration et la Vérification d'un équipement aéronautique critique, et consistera à :<br>• Intégrer les sous-ensembles produit.<br>• Caractériser les moyens d'essais, valider la précision des mesures et valider les protocoles de test.<br>• Concevoir les scénarios de test à partir des exigences système et clients.<br>• Réaliser les campagnes d'essais en laboratoire ou en véhicule et assurer le suivi des configurations.<br>• Analyser les données et se prononcer sur la conformité du produit.<br>• Analyser les problèmes produit et suivre l'implémentation des correctifs.<br>• Rédiger les dossiers de justification et de performance du produit.<br>• Assurer la traçabilité complète depuis les spécifications jusqu'aux résultats des tests.<br>• Participer à l'amélioration continue et l'outillage pour faire gagner l'équipe en efficacité<br>Vous ne serez jamais seul·e face à ces sujets : sur chacune de vos activités, vous serez accompagné·e par l'équipe et par des experts techniques.<br>________________________________________<br>Votre mission :<br>Vous aurez l'opportunité d'appréhender le fonctionnement du produit et la physique associée. Vous aurez l'occasion de piloter des instrumentations et réaliser des études statistiques pour estimer les performances des moyens et du produit. Vous adopterez une démarche d'analyse scientifique pour développer des protocoles d'essai complexes, en utilisant notamment des outils de traitement du signal. Vous serez également confronté à des problématiques de temps réel : précision de la datation des mesures, caractérisation des retards, connaissance de l'implémentation temps réel des algorithmes du produit.</p><br><br><p>Ce que nous offrons :<br>• Un environnement de travail collaboratif et stimulant, où vous serez accompagné.e par une équipe soudée.<br>• L'opportunité d'acquérir des bases techniques et méthodologiques solides en intégration, vérification et certification aéronautique.<br>• L'occasion d'approfondir votre maîtrise des essais, de l'instrumentation et des systèmes embarqués.<br>• La possibilité de découvrir d'autres métiers au sein du projet, comme la conception système, l'automatique et le logiciel.<br>En plus d'être un poste passionnant et dynamique, il offre de très belles perspectives d'évolution à moyen/long terme, comme le développement du métier Intégration - Vérification, l'attribution d'un rôle de responsable technique ou d'activité voire d'expert.e, le pilotage d'équipe ou la prise de responsabilités hiérarchiques ou fonctionnelles.<br>Safran Electronics & Defense Eragny est un site de recherche & développement accessible en transport à 50 min de Paris Gare du Nord / Charles de Gaulle – Etoile / Paris Saint Lazare, situé à proximité de l'Oise et de l'île de loisirs de Cergy-Pontoise, proche du parc naturel régional du vexin français et offrant de multiples possibilités d'activités sportives pour s'aérer l'esprit.<br>Rejoignez-nous dès maintenant et participez à façonner l'avenir de l'aéronautique avec Safran !<br>Navigation inertielle : Comment garder le cap ! (youtube.com)</p><br><br><p>Profil recherché :<br>Vous êtes ingénieur.e expérimenté.e, avec au moins 5 ans d'expérience et une passion pour l'innovation et la technologie. Vous êtes rigoureux.se, autonome et motivé.e à relever des défis passionnants et vous projetez dans le métier d'ingénieur.e système spécialisé en recherche expérimentale et développement de produit.<br>Compétences techniques recherchées :<br>Vous avez idéalement des compétences ou une expérience dans les domaines suivants :<br>• Data science et traitement de signal (Matlab, Python)<br>• Informatique industrielle (TestStand, VeriStand, LabVIEW, protocoles de communication ARINC/RS/Ethernet/1553, analogique/numérique, logique & numération …)<br>• Instrumentation et recherche expérimentale<br>• Systèmes automatisés, systèmes embarqués et logiciels temps réel<br>• Spécification des besoins, rédaction de plans, traçabilité et procédures de test<br>Seraient des atouts différenciants :<br>• Ingénierie des lignes de produits appliqués à l'Intégration-Vérification.<br>• Normes aéronautiques critiques (DO178, DO254, DO334) et certification (ARP4754A/B).<br>• Transformation digitale et automatisation : supervision de solutions innoventes, automatisation de tests complexes, Big Data, intégration continue.<br>• Développement logiciel avancé (Python, C/C++, API…) pour l'élaboration de scripts ou agents IA.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Graphic Designer is responsible for developing and maintaining the school's visual identity across all digital and print platforms. The role involves creating compelling visual communications that promote the school's brand, engage students, parents, staff, and the wider community, and support the school's marketing and communication objectives.</p><p>The Graphic Designer leads the development of creative concepts, branding initiatives, marketing campaigns, and promotional materials while ensuring consistency with the school's identity and values. The role also includes photography, videography, website updates, social media design, and collaboration with various departments to produce high-quality visual content.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Branding and Corporate Identity</p><ol><li>Develop, maintain, and strengthen the school's visual identity across all communication channels.</li><li>Design, redesign, and update the school's logo, brand elements, and visual identity when required.</li><li>Create branding guidelines and ensure consistency in the use of logos, colours, typography, and graphic elements.</li><li>Design school uniforms, promotional merchandise, signage, banners, and branded materials.</li><li>Ensure all published materials reflect the school's professional image and branding standards.</li></ol><p>Graphic Design</p><ol><li>Design high-quality promotional and educational materials including:</li></ol><ul><li>Brochures</li><li>Flyers</li><li>Posters</li><li>Banners</li><li>Certificates</li><li>Invitations</li><li>Newsletters</li><li>Magazines</li><li>Reports</li><li>Presentation templates</li><li>Infographics</li><li>School publications</li></ul><ol><li>Create artwork for school events, campaigns, exhibitions, competitions, graduations, and official ceremonies.</li><li>Prepare designs for both digital publishing and professional printing.</li><li>Review all artwork for accuracy and quality before publication or printing.</li><li>Coordinate with external printing companies and suppliers to ensure timely delivery of materials.</li></ol><p>Marketing and Communications</p><ol><li>Support the school's marketing and admissions strategies through creative visual campaigns.</li><li>Develop creative concepts that effectively communicate key messages to target audiences.</li><li>Introduce innovative marketing ideas that enhance the school's visibility and reputation.</li><li>Research current design trends and recommend creative approaches that strengthen the school's marketing efforts.</li><li>Advise the Head of Administration on effective visual communication and branding strategies.</li></ol><p>Social Media and Digital Content</p><ol><li>Design engaging content for all social media platforms.</li><li>Create graphics, advertisements, announcements, reels, stories, and promotional campaigns.</li><li>Ensure that all social media content maintains a consistent visual identity.</li><li>Produce creative digital content that increases audience engagement.</li><li>Work closely with the admissions and administration teams to promote school events and achievements.</li></ol><p>Photography and Videography</p><ol><li>Capture professional photographs during school events, activities, competitions, ceremonies, and daily school life.</li><li>Record high-quality videos for promotional and educational purposes.</li><li>Edit photographs and videos using professional software.</li><li>Produce promotional videos highlighting school programs, facilities, achievements, and events.</li><li>Maintain and organize a digital archive of photographs, videos, and media assets.</li></ol><p>Website Management</p><ol><li>Update and maintain the school's website with current information, photographs, videos, news, and promotional content.</li><li>Ensure website graphics are visually appealing and aligned with the school's branding.</li><li>Collaborate with relevant departments to keep website content accurate and up to date.</li></ol><p>Creative Planning and Project Management</p><ol><li>Meet regularly with the Head of Administration to discuss design requests, marketing initiatives, and project priorities.</li><li>Develop creative concepts by studying project objectives, target audiences, and communication goals.</li><li>Present design concepts for approval and incorporate feedback professionally.</li><li>Manage multiple projects simultaneously while meeting agreed deadlines.</li><li>Coordinate with internal departments and external vendors to complete projects efficiently.</li></ol><p>Professional Development</p><ol><li>Stay informed about the latest trends in graphic design, branding, photography, videography, digital marketing, artificial intelligence tools, and visual communication.</li><li>Continuously improve technical skills by participating in workshops, professional development activities, and independent learning.</li></ol><p>Additional Responsibilities</p><ol><li>Attend school events, exhibitions, celebrations, and educational trips when required to provide photography, videography, and promotional coverage.</li><li>Assist with any additional design, branding, marketing, or communication projects assigned by the Head of Administration or School Leadership.</li><li>Maintain confidentiality regarding all school information, documents, and media content.</li><li>Work collaboratively with all departments to support the school's strategic objectives.</li><li>Perform any other duties reasonably assigned that are consistent with the nature of the position.</li></ol><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key Responsibilities </p><p><strong>Project Leadership</strong> Lead and manage all aspects of HVAC projects, ensuring alignment with company objectives and client expectations. Develop project plans that define scope, goals, deliverables, and timelines. </p><p><strong>Team Management</strong> Oversee and mentor project teams, fostering a collaborative environment to enhance productivity. Allocate resources effectively, ensuring the right personnel are assigned to tasks. <strong>Client Interaction</strong> Act as the primary point of contact for clients, maintaining strong relationships and ensuring their needs are met throughout the project lifecycle. Prepare and present project proposals, progress reports, and final deliverables to clients. </p><p><strong>Budgeting and Cost Control</strong> Develop and manage project budgets, ensuring costs are controlled and financial goals are met. Conduct regular budget reviews and cost analysis to identify and implement savings. </p><p><strong>Risk Management</strong> Identify potential project risks and develop mitigation strategies to minimize impacts on project delivery. Ensure compliance with health, safety, and environmental regulations. <strong>Quality Assurance</strong> Ensure that all HVAC installations comply with industry standards, local regulations, and client specifications. Conduct site inspections and oversee testing and commissioning activities. </p><p><strong>Documentation and Reporting</strong> Maintain accurate project documentation, including contracts, change orders, and correspondence. Provide regular updates to senior management on project status, challenges, and milestones. </p><p><strong>Continuous Improvement</strong> Stay current with industry trends, technologies, and best practices in HVAC project management. Implement lessons learned and improve processes for future projects. Project Progress monitoring (based on approved budget of the projects)</p><p> <strong>Main Role</strong> Project Planning Document Management Resource Allocation Other parties Engagement Budget Management Progress Monitoring Delivery & Control Quality Assurance & Control Project Closure </p><p><strong>Project Progress Monitoring</strong> Weekly (every Saturday) Progress reports from the projects (from supervisors) Updating Budget Control Sheets Escalation of MH variations Approving Project PRs and Pos Client enquires and preparing the response Handling issues raised by the client Proper Documentation of the issues raised by the client Maintaining the project files (hard and soft information) </p><p><strong>Invoicing </strong>Monthly invoicing (timeline as per approved budget). Making sure the project cost and invoicing cash flows are not in negative. (Exceptions to be approved by MD). </p><p><strong>Customer Relationship Management</strong> Responding to client enquires Following up the client enquires to convert into Work Orders/POs. </p><p><strong>Dispute resolutions (with client)</strong> Invoice related. Project related (QA and Snags) Rate related. Certification. Add value to the Projects </p><p><strong>Qualifications</strong> Bachelor’s degree in Mechanical Engineering, HVAC Engineering, or a related field. Minimum of 15 years of experience in HVAC project management, with a strong track record of successful project delivery. In depth knowledge of HVAC systems, design principles, and relevant codes and standards. Proven leadership and team management skills, with the ability to motivate and guide teams. Excellent communication, negotiation, and interpersonal skills. Proficiency in project management software and tools. </p><p><strong>Other Skills</strong> Excellent leadership, communication, and interpersonal skills. Strong problem solving abilities and decision making skills. Ability to manage multiple projects simultaneously while meeting deadlines and maintaining quality standards. Benefits Performance based bonuses. Professional development opportunities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The Senior HVAC Project engineer is responsible for leading and overseeing HVAC projects from initiation through to completion. This role requires a strong background in HVAC systems and project management, ensuring that projects are delivered on time, within budget, and to the highest quality standards. The ideal candidate will have excellent leadership, communication, and problem-solving skills, enabling them to manage multiple stakeholders and complex project requirements effectively.</p><p></p></section>
<p>INTRODUCTION TO GGGI The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. In the Sultanate of Oman, GGGI has partnered with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program . The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs) . The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.</p><p>POSITION SUMMARY Based in Salalah, in Dhofar Governorate, Oman, the MEL & Data Officer plays a key role as the MEL focal point for the Oman ARISE Program. Reporting directly to the ARISE Program Lead, this position supports the on-the-ground delivery of the multi-year program s results framework. The Officer will work in close collaboration with the Regional MEL Senior Officer for the Middle East and North Africa (MENA) to implement GGGI s organizational-wide MEL framework at the program level. This role involves coordinating MEL implementation, data collection, analysis, and visualization, learning & reporting following the comprehensive MEL plan for ARISE, including supporting baseline assessments such as Knowledge, Aptitude, and Practices (KAP) surveys and ecological data tracking. Additionally, the Officer will collaborate with the Program Implementation Unit (PIU) to create tailored MEL tools, assist in internal and external reporting, and contribute to the capacity of local partners and government stakeholders.</p><p>PURPOSE • Coordinate the implementation and periodic review of MEL framework and MEL Plan specifically for the Oman ARISE Program, ensuring alignment with overall program objectives and GGGI s global MEL standards. • Support updates to the Theory of Change (TOC) and Detailed Implementation Plan (DIP) based on field validations and data collection. • Coordinate and execute formal baseline assessments including integrating GIS spatial data, GHG emission tracking, and socio-economic data within the first months of the inception phase. • Collaborate with the Program Lead and technical experts to design tailored mobile data collection tools and dashboards that effectively monitor and evaluate program outputs and outcomes. • Compile lessons learned and best practices to refine the program s adaptive management strategies.</p><p>ENGAGEMENT • Collaborate with program team members to design, test, and implement tailored MEL and data collection tools that effectively monitor and evaluate community-level project activities. • Maintain close communication with the RO-MENA and collaborates closely with the Regional MEL Senior Officer (MENA) to ensure adherence and contribute to GGGI s Project/Program Cycle Management (PCM) guidelines and MEL methodologies. • Engage actively with key Omani government stakeholders, including the Environment Authority (EA), the National Centre for Statistics and Information (NCSI), and the Oman Zero Carbon Center, to align program MRV methodologies with national tracking systems and NDCs. • Partner with local academic institutions, primarily the Dhofar University Biodiversity Research Center (BRC), to execute randomized field surveys, focus group discussions, and ecological data triangulation.</p><p>DELIVERY • Coordinate and support mixed-methods baseline assessments, including large-scale KAP surveys targeting Dhofar communities, ensuring high-quality data collection following statistically valid random sampling frameworks. [JY1] • Compile and analyze secondary data analysis using historical government records, GIS mapping platforms, and localized emission factors to establish accurate Zero-Point Baselines for rangeland degradation and GHG emissions. • Clean, process, and analyze complex quantitative and qualitative datasets, utilizing data visualization to regularly produce stakeholder-friendly update briefs to [JY2] [JY3] support evidence-based decision-making for the Program Steering Committee (PSC) and Program Management Committee (PMC).Develop [JY4] [JY5] the official ARISE Program MEL Plan and is data collection mechanisms to monitor and measure the program s progress against environmental and socioeconomic performance indicators and Ensure all the program data is collected on time on the GGGI Online.. • Maintain internal project reporting, including tracking the 750,000 tCO2e/year emission reduction and 30,000 ha restoration targets via GGGI Online (GO). • Program and deploy mobile data collection tools (e.g., Open Data Kit, MS forms, Google survey, Kobo Toolbox, Ona) utilizing XLS form-building. • Prepare Annual End-Of-Year-Results (EOYR) reports, impact case studies, and donor progress reports in a timely and highly professional manner. • Ensure the preparation, accuracy and timely submission of monitoring reports.</p><p>WORKING CONDITIONS The MEL & Data Officer is an G8NAT grade level in GGGI's national salary scale, details of which can be found in the GGGI Staff Rules on GGGI s website. In addition, GGGI provides 27 days of annual leave, flexible work arrangements and contribution towards private health insurance that covers dental and vision. GGGI is committed to providing a work environment that is sufficiently flexible to accommodate diverse life-cycle challenges and assist Staff members to achieve a better balance between work commitments and personal and family commitments, thus ensuring high performance, long-term productivity and well-being of Staff members. For more information on GGGI's terms and conditions (allowances, health care, education etc.) please familiarize yourself with GGGI's Rules and Regulations that can be found here: https://gggi.org/policy-documents/. Child protection GGGI is committed to child protection, irrespective of whether any specific area of work involves direct contact with children. GGGI s Child Protection Policy is written in accordance with the Convention on the Rights of the Child.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree or equivalent in economics, statistics, data science, environmental science, development studies, or a related field.</li><li>A minimum of 5 years of professional experience in monitoring and evaluation, data analysis, and program development for large-scale international development or climate finance projects.</li><li>Demonstrated expertise in quantitative and qualitative data analysis software (e.g., R, Python, MAXQDA) and advanced Microsoft Excel (VBA).</li><li>Proven experience utilizing mobile data collection platforms (Kobo Toolbox, Ona, etc.) and developing user-friendly digital survey forms.</li><li>Exceptional analytical, writing, and presentation skills in English are required.</li><li>Fluency in Arabic is an asset for this role and is highly desirable.</li></ul><p><strong>FUNCTIONAL COMPETENCIES</strong></p><ul><li>Strong written and verbal communication skills in English; ability to draft high-quality MEL frameworks, evaluation reports, and technical documents.</li><li>Strong project management and coordination skills, including experience working with governments (e.g., Environment Authority), development partners, and technical experts.</li><li>Ability to interpret technical analysis, GIS mapping, and GHG modeling outputs and translate them into actionable MEL insights and policy-level reporting.</li><li>Strong background in developing complex logframes and impact tracking mechanisms, particularly for climate change, agriculture, or Nature-based Solutions (NbS).</li><li>Ability to coordinate consultants, enumerators, and data collection activities across multiple stakeholders without direct line management authority.</li><li>Strong organizational skills and attention to detail, with the ability to manage competing priorities and meet deadlines in a time-sensitive environment.</li><li>Solutions-oriented and collaborative approach to problem solving in a multi-stakeholder setting.</li></ul><p><strong>CORPORATE</strong></p><ul><li>Understand and actively support GGGI's mission, vision and values.</li><li>Promote an organizational culture of trust, transparency, respect and partnership.</li><li>Excel at problem solving, ask questions and seek support when needed, share easily information and knowledge with others both internally as externally.</li><li>Manage emotions and stress positively, build rapport and resolves conflict easily.</li><li>Strong ability to work independently and/or remotely, while maintaining productivity.</li></ul>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p>
<p>We are hiring a Head of Product Technology to own the technology platform end-to-end: the application and the infrastructure on which it runs. This is not background plumbing. The application is the product. The infrastructure is the foundation on which settlement finality, system resilience, latency performance, and operational availability are delivered. The post-holder must understand both layers as one integrated whole and own them as one.</p>
<p>In build, the post-holder is the architect of the platform from a blank sheet: technology reference architecture, infrastructure topology, hosting strategy, network and database design, integration patterns, security architecture, and resilience and disaster-recovery architecture. In run, the same person operates the platform and the team they have designed. This is not a sit-in-your-office role.</p>
<h4>What the role covers</h4>
<ul>
<li>Designing the technology reference architecture from a blank sheet: application architecture, infrastructure topology, database platform, network design, integration patterns, security architecture, and resilience and DR architecture</li>
<li>Owning the application end-to-end: design, configuration, integration, data model, change management, and support</li>
<li>Owning the infrastructure that hosts the platform: compute, storage, network, virtualisation, database, and middleware, whether on-premise, hosted, or cloud</li>
<li>Owning platform resilience: high availability design, backup and recovery architecture, disaster recovery, business continuity, and tested failover</li>
<li>Owning end-to-end platform performance including transaction latency, capacity planning, and headroom strategy</li>
<li>Owning first-line platform security: secure configuration, hardening, identity and access management, vulnerability management, patching, and security incident response</li>
<li>Owning the technical relationship with the build vendor; holding them to account on functional, technical, and operational delivery</li>
<li>Designing the human operating model for the platform: team shape, shift patterns, on-call rotations, incident command structure, runbooks, and third-party support arrangements</li>
<li>Owning all integrations between the platform and external systems: custodians, settlement banks, exchange, SWIFT, Bloomberg, and ISIN infrastructure</li>
<li>Line managing the Application Managers, Database Administrator, and the wider platform engineering team as it builds</li>
</ul>
<h4>Requirements</h4>
<h4>Who we are looking for</h4>
<p>At least 12 years in financial-services platform technology, with substantial time spent owning a mission-critical platform end-to-end across both application and infrastructure layers. Direct, demonstrable experience architecting a mission-critical regulated financial platform from a blank sheet: this is non-negotiable. Direct, demonstrable experience as the technical authority on a CSD, custody platform, post-trade platform, capital markets platform, or core banking system of comparable mission-criticality: also non-negotiable.</p>
<p>Hands-on technical credibility across both application and infrastructure layers: able to read code, query a database, design a network topology, debug an integration, and challenge a vendor's technical decisions with authority. Demonstrated experience holding a major build vendor or system integrator to account on technical delivery. Deep understanding of how a regulated financial-services business works, not just the technology underneath it. Fluent in English.</p>
<p>Experience in financial market infrastructure (CSD, CCP, exchange, or payment system) is an advantage. So is familiarity with CPMI-IOSCO principles and experience designing SWIFT, Bloomberg, and ICSD integrations.</p>
<h4>What this is</h4>
<p>The platform does not exist yet. The architecture has not been designed, the infrastructure has not been built, and the operating model has not been written. The person who takes this role will have done all of it. If you have genuinely architected and owned a mission-critical regulated financial platform from a blank sheet, and you have the hands-on credibility and delivery drive to do it again, this is worth a conversation.</p></p><p></p>
<p><h4>Pressure pumping sales manager - Oman</h4>
<p>Do you enjoy building relationships and managing multiple service offerings for your clients?<br>
Would you like the opportunity to work in a dynamic role responsible for sales growth?<br>
Join our collaborative sales team.</p>
<p>We are the leader in well construction and production enhancement. Our innovative physical and digital solutions improve efficiency, ROI, and maximize reservoir value.</p>
<h4>Partner with the best</h4>
<p>As a pressure pumping sales manager, you'll be involved in planning and executing the overall sales strategy for Oman. In a high-impact, exciting environment, you'll work with multiple product lines within the segment. As a trusted leader, you’ll deliver successful outcomes for customers through innovation, strategic solutions, relationships, and sound business acumen.</p>
<h4>As a pressure pumping sales manager, you will be responsible for:</h4>
<ul>
<li>Within a geographic area responsible for selling product(s), services, parts, solutions, or projects.</li>
<li>Handling products and systems requiring thorough technical knowledge and knowledge of the environment where the products and systems will be used. Sales processes require technical analysis and adaptation to client conditions.</li>
<li>Managing complex sales processes requiring involvement of many stakeholders both at the client side and internally. Technical, economical, logistical, and financial aspects are involved in creating a proposal.</li>
<li>Handling important clients for a product line.</li>
<li>Cooperating with technical colleagues to answer customer requests and discuss local conditions.</li>
<li>Department is involved in large NOC and IOC sales and long term contracts.</li>
<li>Handling country or large territory.</li>
<li>Representing Baker Hughes and ensuring the highest level of account management for major accounts within your area, across several service lines.</li>
</ul>
<h4>Fuel your passion</h4>
<p>To be successful in this role you will excel in the following areas:</p>
<ul>
<li>Have a bachelor's degree in engineering.</li>
<li>Minimum of 10 years experience in oilfield services, specializing in pressure pumping service lines such as cementing, coiled tubing, production enhancement, and downhole tools.</li>
<li>Have a minimum of 5 years of experience in sales as a sales leader and primary customer contact for major NOC or IOC accounts, with demonstrated ability to manage long term contracts, technology introductions, unplanned sales, and overall management of project team execution for a major account.</li>
<li>Operational, technical, sales expertise in coiled tubing interventions, production enhancement, and cementing technologies, with demonstrated ability to improve offerings, deploy leading technology, and create commercial pathways to execute contractually.</li>
<li>Experience in delivering multi-year (100M USD+) tenders, and working closely with operations and project management teams to optimize delivery to the client.</li>
</ul>
<h4>Work in a way that works for you</h4>
<p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<br>
Talk to us about your desired flexible working options when you apply.</p>
<h4>Working with us</h4>
<p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p>
<h4>Working for you</h4>
<p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p>
<ul>
<li>Contemporary work-life balance policies and wellbeing activities.</li>
<li>Comprehensive private medical care options.</li>
<li>Safety net of life insurance and programs.</li>
<li>Tailored financial programs.</li>
<li>Additional elected or voluntary benefits.</li>
</ul>
<p>The Baker Hughes internal title for this role is: Sales Advisor - Sales.</p>
<h4>About us</h4>
<p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>
<p><h4>Pressure pumping sales manager - Oman</h4>
<p>Do you enjoy building relationships and managing multiple service offerings for your clients?<br>
Would you like the opportunity to work in a dynamic role responsible for sales growth?<br>
Join our collaborative sales team.</p>
<p>We are the leader in well construction and production enhancement. Our innovative physical and digital solutions improve efficiency, ROI, and maximize reservoir value.</p>
<h4>Partner with the best</h4>
<p>As a pressure pumping sales manager, you'll be involved in planning and executing the overall sales strategy for Oman. In a high-impact, exciting environment, you'll work with multiple product lines within the segment. As a trusted leader, you’ll deliver successful outcomes for customers through innovation, strategic solutions, relationships, and sound business acumen.</p>
<h4>As a pressure pumping sales manager, you will be responsible for:</h4>
<ul>
<li>Within a geographic area responsible for selling product(s), services, parts, solutions, or projects.</li>
<li>Handling products and systems requiring thorough technical knowledge and knowledge of the environment where the products and systems will be used. Sales processes require technical analysis and adaptation to client conditions.</li>
<li>Managing complex sales processes requiring involvement of many stakeholders both at the client side and internally. Technical, economical, logistical, and financial aspects are involved in creating a proposal.</li>
<li>Handling important clients for a product line.</li>
<li>Cooperating with technical colleagues to answer customer requests and discuss local conditions.</li>
<li>Department is involved in large NOC and IOC sales and long term contracts.</li>
<li>Handling country or large territory.</li>
<li>Representing Baker Hughes and ensuring the highest level of account management for major accounts within your area, across several service lines.</li>
</ul>
<h4>Fuel your passion</h4>
<p>To be successful in this role you will excel in the following areas:</p>
<ul>
<li>Have a bachelor's degree in engineering.</li>
<li>Minimum of 10 years experience in oilfield services, specializing in pressure pumping service lines such as cementing, coiled tubing, production enhancement, and downhole tools.</li>
<li>Have a minimum of 5 years of experience in sales as a sales leader and primary customer contact for major NOC or IOC accounts, with demonstrated ability to manage long term contracts, technology introductions, unplanned sales, and overall management of project team execution for a major account.</li>
<li>Operational, technical, sales expertise in coiled tubing interventions, production enhancement, and cementing technologies, with demonstrated ability to improve offerings, deploy leading technology, and create commercial pathways to execute contractually.</li>
<li>Experience in delivering multi-year (100M USD+) tenders, and working closely with operations and project management teams to optimize delivery to the client.</li>
</ul>
<h4>Work in a way that works for you</h4>
<p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:<br>
Talk to us about your desired flexible working options when you apply.</p>
<h4>Working with us</h4>
<p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p>
<h4>Working for you</h4>
<p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p>
<ul>
<li>Contemporary work-life balance policies and wellbeing activities.</li>
<li>Comprehensive private medical care options.</li>
<li>Safety net of life insurance and programs.</li>
<li>Tailored financial programs.</li>
<li>Additional elected or voluntary benefits.</li>
</ul>
<p>The Baker Hughes internal title for this role is: Sales Advisor - Sales.</p>
<h4>About us</h4>
<p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a highly organized and communication-focused appointment setter to generate qualified meetings and support sales pipeline growth for a fast-growing business.</p>
<p>This role is focused on:</p>
<ul>
<li>Outbound outreach</li>
<li>Lead qualification</li>
<li>Appointment scheduling</li>
<li>CRM management</li>
<li>Sales coordination</li>
</ul>
<p>You’ll engage prospects through:</p>
<ul>
<li>Phone calls</li>
<li>Email outreach</li>
<li>LinkedIn messaging</li>
</ul>
<p>and schedule qualified meetings for the sales team.</p>
<p>If you’re confident communicating with prospects, managing schedules, and keeping pipelines organized — this role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Lead engagement & outreach</strong></p>
<p>Reach out to prospects through:</p>
<ul>
<li>Phone calls</li>
<li>Email</li>
<li>LinkedIn</li>
</ul>
<p>Qualify leads based on:</p>
<ul>
<li>Role</li>
<li>Company type</li>
<li>Industry fit</li>
<li>Business need</li>
</ul>
<p>Confirm interest before scheduling meetings.</p>
<p>Support outbound lead generation and pipeline activity.</p>
<p><strong>Appointment setting & scheduling</strong></p>
<p>Schedule meetings using:</p>
<ul>
<li>Calendly</li>
<li>HubSpot Meetings</li>
<li>Google Calendar</li>
<li>Outlook</li>
</ul>
<p>Manage scheduling across multiple time zones.</p>
<p>Send:</p>
<ul>
<li>Confirmations</li>
<li>Reminders</li>
<li>Reschedules</li>
<li>Follow-ups</li>
</ul>
<p>Ensure clean calendar coordination and booking accuracy.</p>
<p><strong>CRM & pipeline management</strong></p>
<p>Maintain accurate CRM records in:</p>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
</ul>
<p>Log:</p>
<ul>
<li>Outreach activity</li>
<li>Appointment updates</li>
<li>Notes</li>
<li>Follow-up status</li>
</ul>
<p>Keep pipeline records clean and organized.</p>
<p><strong>Sales team coordination</strong></p>
<p>Work closely with:</p>
<ul>
<li>SDRs</li>
<li>BDRs</li>
<li>Account executives</li>
</ul>
<p>Provide clean handoff notes and prospect context.</p>
<p>Align on:</p>
<ul>
<li>Target accounts</li>
<li>Lead quality</li>
<li>Outreach feedback</li>
</ul>
<p>Help improve outreach messaging and appointment quality.</p>
<p><strong>Performance tracking</strong></p>
<p>Track:</p>
<ul>
<li>Calls made</li>
<li>Emails sent</li>
<li>Appointments booked</li>
<li>Show rates</li>
</ul>
<p>Identify gaps in conversion or attendance rates.</p>
<p>Support improvements in scheduling and outreach performance.</p>
<h4>Requirements</h4>
<p><strong>Must-have</strong></p>
<ul>
<li>1–2 years of experience in:</li>
<ul>
<li>Appointment setting</li>
<li>Sales support</li>
<li>Inside sales</li>
<li>Customer-facing roles</li>
<li>Lead generation</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Salesforce</li>
<li>HubSpot</li>
<li>Zoho CRM</li>
<li>Calendly</li>
<li>Google Calendar</li>
<li>Outlook</li>
</ul>
<li>Strong written and verbal English communication skills</li>
<li>Ability to manage multiple calendars and time zones</li>
<li>Highly organized with strong attention to detail</li>
<li>Comfortable working U.S. business hours</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Experience supporting SDR/BDR teams</li>
<li>Familiarity with:</li>
<ul>
<li>Outreach</li>
<li>SalesLoft</li>
<li>Apollo</li>
</ul>
<li>Experience in:</li>
<ul>
<li>SaaS</li>
<li>B2B services</li>
<li>Marketing agencies</li>
</ul>
<li>Knowledge of sales methodologies such as:</li>
<ul>
<li>BANT</li>
<li>SPIN</li>
<li>Challenger</li>
</ul>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>You are confident communicating with prospects</li>
<li>You stay organized managing multiple schedules</li>
<li>You follow up consistently and professionally</li>
<li>You are proactive and detail-oriented</li>
<li>You enjoy helping sales teams stay efficient</li>
<li>You thrive in fast-paced, performance-driven environments</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Reach out to prospects through calls, email, and LinkedIn</li>
<li>Qualify leads and schedule meetings</li>
<li>Manage calendars and appointment logistics</li>
<li>Update CRM records and pipeline activity</li>
<li>Coordinate with sales reps on handoffs and follow-ups</li>
<li>Track booking metrics and optimize scheduling workflows</li>
</ul>
<p>In short:</p>
<p>You help keep the sales pipeline full by engaging prospects, qualifying interest, and booking high-quality meetings efficiently.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>Daily outreach activity completed</li>
<li>Qualified appointments booked</li>
<li>Meeting show rates (70–80%+)</li>
<li>CRM accuracy and organization</li>
<li>Speed of follow-up and scheduling responsiveness</li>
<li>Positive feedback from sales teams on handoff quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Direct impact on pipeline growth and revenue generation</li>
<li>Opportunity to grow into SDR, BDR, or account executive roles</li>
<li>Exposure to modern sales tools and outbound workflows</li>
<li>Fully remote role with measurable performance metrics</li>
<li>Fast-paced sales environment with growth opportunities</li>
<li>Competitive compensation and performance incentives</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Recruiter interview</li>
<li>Scheduling / outreach exercise</li>
<li>Client interview</li>
<li>Offer and onboarding</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy speaking with prospects</li>
<li>Are highly organized with scheduling and follow-ups</li>
<li>Can manage outreach and appointment coordination efficiently</li>
<li>Thrive in fast-paced sales environments</li>
</ul>
<p>This role is a strong fit for professionals who enjoy lead engagement, appointment setting, and sales pipeline support.</p></p><p></p>