Solar Power Engineer Jobs in Oman
332 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>EMPLOYEE JOB DESCRIPTION</b></p><p>JOB PURPOSE: To carry out complex projects management such as Ship Building, Ship Repair, Conversion and Industrial Projects or any other work assigned by Department Head/Team leader projects, including managing, budget control (Man powers/Manhours ) and following-up on the overall project status with different departments of ADC, owner and third-party companies in order to ensure the overall project is executed as per timelines and client requirements.</p><p>KEY ACCOUNTABILITIES:</p><p>Description</p><p>Project Management</p><p>Plan and organize/supervise the activities to ensure that all works are carried out in an efficient manner which is consistent with allocated budget and manhours (MH) for each department</p><p>Update the statues of budget in daily basis and provide constructive feedback to Production departments to support their overall performance and controlling MH.</p><p>Review and interpret design drawings and specifications to ensure technical and practical execution of work.</p><p>Provides resolution for technical engineering problems across disciplines and coordinates application of solutions.</p><p>To prepare progress reports and conduct progress meetings with clients on a regular basis for all engineering, procurement, fabrication and commissioning activities related to the Project.</p><p>Responsible for overall planning and execution of the project, supervision, team management,schedule, quality and safety management, risk management and client management once the Project Job Order is issued throughout the project lifecycle, and delivery of project in accordance with the scope and schedules while satisfying the project s technical and quality requirements.</p><p>The jobholder will be the focal point for client, subcontractor and ODC management team.</p><p>To develop strategies and contingency plans of the Project.</p><p>To ensure that construction man powers are fully managed and informed about the progress of the Project and that all project instructions are adhered to.</p><p>To coordinate constructability input and interface with production department to ensure good communication.</p><p>Ensuring the work proceeds on schedule and develop action plans to maintain schedule or to catch up on any delayed work.</p><p>To organize, plan and manage the execution of commission activities in every phase of the project and secure adequate resources.</p><p>Coordination of the project commissioning plan and schedules closely Master Schedule</p><p>Prepare of Project Schedule, using Primavera P6 version or higher of planning or similar platform tools for Project Scheduling to be advantageous to the candidates. with all new build sequence according to the budget allocated, and submit it to the DH/TL to receive feedback in order to develop a comprehensive schedule for the various departments to commence their work within the budget allowed in the Job order.</p><p>To make plan, schedule and report progress for all Work required to meet the Contract Schedule, including all necessary interfacing with other parties.</p><p>To organize, plan and manage the execution of commission activities in every phases of the project and secure adequate resources</p><p>Docking-Undocking Managing</p><p>Manage the docking/undocking of Project in collaboration with the Client, Master of Vessel, Agents and Production Control department in order to ensure project development as per timelines.</p><p>Pre-arrival Meetings and KoM</p><p>Organize and lead the pre-arrival meetings with all respective Project In-Charge Engineers in order to technically explain and clarify the client s requirements and specifications.</p><p>Organize and lead the KOM (Kick-off Meeting) with all respective Project In-Charge Engineers and Client s representatives in order to technically explain, clarify and agree with all parties involved the requirements and specification for the purpose of the Project</p><p>Technical Advice and Troubleshooting</p><p>Provide technical advice to the Project in-charge Engineers, from issuance of job order to completion of the repair work to support them in achieving their jobs within the budget.</p><p>Provide technical advice and support to the internal departments giving feedback and recommendations on the work summary report, or project status, in order to ensure completion of the project activities on time and as per client/contract requirements.</p><p>Client Interaction</p><p>Review the expenditure and cost, budgets and MH utilization in the department in order to ensure the cost does not exceed the established budget for the department.</p><p>Resources Control and Allocation</p><p>Coordinate with the clients to get all queries / clarifications resolved before the start of job, or during the project, in order to ensure all requirements are clearly understood by various Production departments and reduce the amount of rework required at later stages.</p><p>Communicate the Client s responses, or specifications, to the respective departments in ODC in order to ensure clear communication protocols</p><p>To implement a comprehensive document management system in accordance with Client s requirement of the Project.</p><p>Progress Updates and Documentation</p><p>Ensure that all Project Manager activities findings and updates are reported to the Department format so that critical events and potential delays are timely and accurately communicated for prompt action, thus minimizing impact on overall schedules.</p><p>Ensure that any additions or cancellation of work as per the original agreed scope according to the standard format, technically correct and can be carried out.</p><p>Review, manage and ensure the development and issuance of relevant department documentation, progress, challenges and issues faced in order to ensure timely and accurate availability for any future reference and to ensure timely resolution of escalated issues.</p><p>Collaboration</p><p>Collaborate with the Commercial division (Marketing, Estimation) on a regular basis as instructed by the DH/TL in order to achieve targets of the project and its timely completion.</p><p>Collaborate with all Production departments for complex works or in case there are conflicts between departments in order to ensure efficient operations of the project and continuation as per client/contract requirements and project timelines.</p><p>Coordinate on a regular basis with the Agent / Client / Master of the Vessel (or other projects) as instructed by the DH/TL in order to get an update on the Estimated Time of Arrival (ETA)(in case for repair) of the project and coordinate for such internally as well as externally for smooth arrival of Project.</p><p>On same manner should coordinate for project delivery.</p><p>In case for New Building to ensure that we received latest confirmed drawings, MTO ..etc. and all related documents</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Naval Architecture/ Mechanical Engineering/ Electrical Engineering or equivalent</li><li>PMP certificate</li><li>8 years of relevant experience in project management as Newbuilding Project manager working in any shipyards</li><li>Full time in charge in Vessel New-build Project.</li><li>Experience in controlling/following the Budgets, Manhours and planning.</li><li>Communication and interpersonal skills</li><li>Analytical thinking skills in technical activities.</li><li>Project Management skills</li><li>Problem Solving skills</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.<br>
Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.<br>
A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.</p><br><br>Job Description<br><p>We are seeking a dynamic and results-driven Account Manager to join CNS Oman. The role will focus on managing and growing key accounts within the Oman market, driving business opportunities, and achieving assigned sales targets. The ideal candidate will have strong experience working with System Integrators (SIs), a solid understanding of the IT solutions landscape, and the ability to position CNS offerings effectively to prospective customers.<br>
</p><br><p><u><strong>Key Responsibilities</strong></u></p><br><p><strong>Protect CNS Interests</strong></p><br><ul><li>Maintain strict confidentiality of all business-related information involving CNS, its partners, suppliers, and customers.</li><li>Ensure full compliance with company policies, procedures, and internal/external audit requirements.</li><li>Represent CNS professionally in alignment with the company’s core values.</li><li>Adhere to ISO standards and internal governance frameworks.</li></ul><p><strong>Plan and Forecast Projects from Prospective Customers</strong></p><br><ul><li>Stay updated on market trends, customer needs, and industry developments within Oman.</li><li>Build strong, consultative relationships with customers, including engagement at the C-level.</li><li>Understand competitor positioning within accounts and strategically position CNS solutions.</li><li>Promote and sell CNS’s full portfolio, including Servers, Storage, Networking, Security, Virtualization, Backup, Disaster Recovery, Support, and Managed Services.</li><li>Identify and develop a pipeline of prospective customers and projects within the financial year.</li><li>Maintain accurate sales forecasting and pipeline management.</li><li>Drive opportunities from identification to closure, ensuring profitability for CNS.</li></ul><p><strong>Achieve Sales Targets</strong></p><br><ul><li>Meet and exceed quarterly and annual sales targets assigned by the Sales Manager.</li><li>Take full ownership of winning projects and expanding CNS market share within assigned segments.</li><li>Identify and develop new business opportunities and accounts.</li><li>Build long-term customer relationships and enhance customer satisfaction.</li><li>Maintain strong understanding of customer requirements and buying behavior.</li><li>Demonstrate solid technical knowledge of CNS offerings.</li><li>Utilize escalation processes where required and collaborate with internal teams (Pre-sales, PM, Finance, and Contracts).</li><li>Lead sales cycles including presentations, negotiations, and deal closures.</li></ul><p><strong>Propose Technical & Commercial Solutions</strong></p><br><ul><li>Professionally represent CNS in all client engagements.</li><li>Collaborate with principal partners to deliver end-to-end solutions.</li><li>Ensure proposals are accurate, competitive, and submitted in a timely manner.</li><li>Focus on value-based selling rather than price-driven approaches.</li></ul><br>Qualifications<br><p><strong>Qualifications & Requirements</strong></p><br><ul><li>5–7 years of relevant experience in IT solutions / system integration sales.</li><li>Bachelor’s degree in Business Administration, IT, Engineering, or a related field.</li><li>Strong network and relationships within the Oman market.</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Strong skills in:<ul><li>Opportunity Qualification</li><li>Proposal Development</li><li>Negotiation & Closing</li><li>Account Planning & Strategy</li><li>Customer Relationship Management</li></ul></li></ul><br>Additional Information<br><p><em>Compliance with policies and procedures based on the ISO standards adopted by CNS.</em></p><br><br><br> </div>
<p><h4>Description</h4>
<p>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.</p>
<p>Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives. Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.</p>
<p>We are launching a management consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems. To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.</p>
<p>You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.</p>
<p><strong>Important:</strong> This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm. If you do not have hands-on project experience at one of the firms listed below, please do not apply. This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.</p>
<p><strong>Eligible firms:</strong> McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).</p>
<h4>Who we’re looking for</h4>
<p>Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in:</p>
<ul>
<li>Structuring ambiguous client problems into workable analytical plans</li>
<li>Building financial models, market analyses, or synthesized findings from messy inputs</li>
<li>Producing client-ready deliverables under time pressure</li>
<li>Forming and defending recommendations under uncertainty</li>
</ul>
<p>No deep technical background is required — we will onboard you on the lightweight tools involved.</p>
<h4>What you’ll do</h4>
<ul>
<li>Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.</li>
<li>Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.</li>
<li>Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.</li>
</ul>
<p>This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.</p>
<h4>Skills & requirements</h4>
<ul>
<li>3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&</li>
<li>Strong structured problem-solving and hypothesis-driven thinking</li>
<li>Ability to translate vague problems into clear analytical steps and deliverables</li>
<li>High attention to logical consistency and output quality</li>
<li>Independent, self-directed working style</li>
<li>Clear written English (B2+)</li>
</ul>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Accepting applications - pending contract award and funding CY2026</h4>
<p><strong>Position summary:</strong><br>
Keeps airplane in safe working condition by servicing engines, engine components, and airframe components. Performs routine troubleshooting, installation, repair, and maintenance of all electro-mechanical systems and components on the aircraft at the organizational level of maintenance. Responsible for all maintenance performed on the assigned aircraft.</p>
<h4>Job description:</h4>
<ul>
<li>This includes but is not limited to major maintenance such as landing gear replacement, flight control replacement, and accomplishing periodical inspections.</li>
<li>Maintains tactical aircraft, support equipment, and forms and records. Performs and supervises flight chief, expediter, crew chief, repair and reclamation, quality assurance, and maintenance support functions.</li>
<li>Services aircraft. Performs end-of-runway, postflight, preflight, thru-flight, and phase inspections. Performs integrated combat turns and hot pit refuels.</li>
<li>Provides for the launch, recovery, and preflight, thru-flight, and BPO inspections, ground handling, minor maintenance, and servicing.</li>
<li>Advises on problems maintaining, servicing, and inspecting aircraft and related aerospace equipment.</li>
<li>Uses technical data to diagnose and solve maintenance problems on aircraft systems.</li>
<li>Interprets and advises on maintenance procedures and policies to repair aircraft and related equipment.</li>
<li>Troubleshoots and maintains aircraft structures, systems, components, and related equipment. Removes and installs aircraft components.</li>
<li>Conducts functional tests of repaired components and systems. Adjusts, aligns, and rigs aircraft systems.</li>
<li>Supervises and performs aircraft jacking, lifting, and towing operations.</li>
<li>Inspects aircraft structures, systems, components, and related systems.</li>
<li>Supervises and performs aircraft and component inspections.</li>
<li>Interprets inspection findings and determines adequacy of corrective actions.</li>
<li>Inspects and checks components for clearances, tolerances, proper installation, and operation.</li>
<li>Inspects and operates powered and nonpowered aerospace ground equipment.</li>
<li>Inspects and identifies aircraft corrosion for prevention and repair.</li>
<li>Reviews maintenance forms, aircraft records, automated maintenance data systems, and historical reports to ensure complete documentation.</li>
<li>Inventories and maintains aircraft equipment.</li>
<li>Knowledge of military and/or company forms required by work specifications is a plus.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Minimum of 3-5 years' experience on like aircraft.</li>
<li>High school graduate or GED with a certificate of completion.</li>
<li>Experience in all aspects of intermediate level maintenance on F-16 Block 50 aircraft.</li>
<li>Experience in phase inspections and all aspects of scheduled maintenance.</li>
<li>Experience in inspection and troubleshooting of any systems failures.</li>
<li>Experience providing on-the-job training (OJT) to technicians.</li>
<li>Experience with landing gear overhaul, inspection, and operational checks.</li>
</ul>
<h4>Clearance requirements:</h4>
<p>Must be able to obtain and maintain facility credentials/authorization. US citizenship is required for facility credentials/authorization to work at this facility.</p>
<h4>Physical requirements/working environment:</h4>
<ul>
<li>Frequently lifts parts and equipment up to 25 pounds.</li>
<li>Occasionally lifts objects up to 50 pounds.</li>
<li>Most heavy lifting is accomplished through the use of mechanical devices.</li>
<li>Work is performed in a shop environment that is moderately lighted, heated, and ventilated. Is exposed to disagreeable fumes and cuts and bruises from using tools in close proximity and hazards of moving vehicles such as forklifts in the shop area.</li>
<li>While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear.</li>
<li>The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl and work in tiring and uncomfortable positions.</li>
<li>The employee is occasionally required to sit, climb, or balance.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><u><span>Purpose</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>T</span><span>o install HV Cable accessories</span><span>and carry out other associated works.</span></span></p><br></li></ul><br><p><u><span>Summary of the Job Role</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Install HV cable Joints and terminations </span></span></p><br></li></ul><br><ul><li><p><span><span>Installation of</span><span>Link Boxes</span><span>and other associated accessories</span></span></p><br></li></ul><br><ul><li><p><span><span>Support during testing of HV</span><span>cables</span><span>e.g.</span><span>installation of test busing and</span><span>test</span><span>adaptor</span><span>etc.</span></span></p><br></li></ul><br><ul><li><p><span><span>Repair of HV cables</span></span></p><br></li></ul><br><ul><li><p><span><span>Maintenance of tools and other equipment’s</span></span></p><br></li></ul><br><ul><li><p><span><span>This position is designed to be approximately 100% on site; external travel when</span><span>required</span><span>.</span><span>Flexible</span><span>approach to working hours, travel and work location is</span><span>a must</span><span>.</span></span></p><br></li></ul><br><br><p><u><span>Key Deliverables</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Preparation/readiness of cable and perform necessary checks</span></span></p><br></li></ul><br><ul><li><p><span><span>Installation of HV cable joints as per the mounting instructions of</span><span>accessory</span><span>vendor.</span></span></p><br></li></ul><br><ul><li><p><span><span>Installation of Cable sealing end as per the mounting instruction of accessory vendor.</span></span></p><br></li></ul><br><ul><li><p><span><span>Bonding Cable connection and Link Box Installation.</span></span></p><br></li></ul><br><ul><li><p><span><span>Installation of</span><span>Earthing cable at joint bay and cable sealing ends</span></span></p><br></li></ul><br><ul><li><p><span><span>Supervise</span><span>Cable</span><span>laying works</span><span>at project site</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Supervise installation of cable support structures.</span></span></p><br></li></ul><br><ul><li><p><span><span>PD Sensor</span><span>cable</span><span>connections in the</span><span>joint/sealing end</span><span>and PD terminal Box.</span></span></p><br></li></ul><br><ul><li><p><span><span>Provide necessary support during HV cable test bushing and test adaptor installation/</span><span>dismantling</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Provide support during site commissioning tests</span></span></p><br></li></ul><br><ul><li><p><span><span>Repair of HV cable and other associated works.</span></span></p><br></li></ul><br><ul><li><p><span><span>Proper maintenance of cable jointing tools and other machinery which falls under their responsibility. </span></span></p><br></li></ul><br><ul><li><p><span><span>Purchase consumable items and other associated</span><span>material</span><span>. </span></span></p><br></li></ul><br><ul><li><p><span><span>Site</span><span>Progress</span><span>reporting to project manager.</span></span></p><br></li></ul><br><ul><li><p><span><span>M</span><span>aintain the validity of certificates</span><span>and inform management</span><span>for renewal in case of expiry.</span></span></p><br></li></ul><br><ul><li><p><span><span>Being able to take safety</span><span>document</span><span>or work</span><span>permit</span><span>from</span><span>client</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure all processes and procedures are followed</span><span>at</span><span>working</span><span>site.</span></span></p><br></li></ul><br><ul><li><p><span><span>Coordinate</span><span>with</span><span>customer</span><span>project site staff</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure</span><span>strict</span><span>compliance to the</span><span>accessories</span><span>manufacturers</span><span>mounting instructions.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure compliance with</span><span>project HSE requirements and safe working practices</span><span>.</span></span></p><br></li></ul><br><p><u><span>Relationships (Internal)</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Reporting to Project Manager</span></span></p><br></li></ul><br><p><u><span>Relationships (External)</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Customer site coordination</span></span></p><br></li></ul><br><br><p><u><span>Qualifications</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Degree</span><span>/Diploma</span><span>in</span><span>relevant</span><span>field</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience certificates</span></span></p><br></li></ul><br><ul><li><p><span><span>Certification in</span><span>HV Accessories installation</span></span></p><br></li></ul><br><ul><li><p><span><span>First Aid Certificate up to date</span></span></p><br></li></ul><br><ul><li><p><span><span>Basic Electrical Safety</span></span></p><br></li></ul><br><p><u><span>Skills/Knowledge</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Integrity, loyalty, and discrete</span><span>personality.</span></span></p><br></li></ul><br><ul><li><p><span><span>Teamwork</span><span>and service</span><span>orientation.</span></span></p><br></li></ul><br><ul><li><p><span><span>Strong communication</span><span>skills both verbal and written, with the ability to effectively develop comprehensive written</span><span>and presentation</span><span>material.</span></span></p><br></li></ul><br><ul><li><p><span><span>Time Management</span><span>skills.</span></span></p><br></li></ul><br><ul><li><p><span><span>Self-motivated</span><span>, keen to learn new things and able to work</span><span>under</span><span>different conditions</span></span></p><br></li></ul><br><ul><li><p><span><span>Able to take</span><span>challenging and leading</span><span>role</span></span></p><br></li></ul><br><p><u><span>Experience</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Overall</span><span>10-15</span><span>years of experience.</span></span></p><br></li></ul><br><ul><li><p><span><span>At least 2</span><span>years’ experience</span><span>in jointing of 132kV Prysmian’s accesso</span><span>ries</span></span></p><br></li></ul><br><ul><li><p><span><span>Work experience in the Middle East is</span><span>preferred.</span></span></p><br></li></ul><br><br><p><i><span>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. </span></i></p><br><p><br><i><span>All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</span></i></p><br><p><i>Visit our DE&I Page to</i><i> learn more about Prysmian's commitments.</i></p><br><p>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p><br> </div>
<p><h4>About the role</h4>
<p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br>
You’ll be the frontline voice of the company, responsible for:</p>
<ul>
<li>Resolving customer issues quickly</li>
<li>Delivering a positive support experience</li>
<li>Maintaining strong communication under pressure</li>
</ul>
<p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p>
<h4>What you’ll own</h4>
<p><strong>Customer interaction & issue resolution</strong></p>
<ul>
<li>Handle 50–100 daily support tickets using platforms like:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<li>Respond via:</li>
<ul>
<li>Phone</li>
<li>Email</li>
<li>Live chat</li>
<li>Social channels</li>
</ul>
<li>Aim for first-contact resolution (FCR)</li>
<li>Escalate complex issues to Tier 2 or technical teams</li>
</ul>
<p><strong>Ticket & SLA management</strong></p>
<ul>
<li>Prioritize tickets based on urgency and SLA requirements</li>
<li>Track and manage open cases to ensure timely resolution</li>
<li>Document all interactions clearly in the system</li>
<li>Maintain organized and complete ticket records</li>
</ul>
<p><strong>Knowledge base & efficiency</strong></p>
<ul>
<li>Update internal knowledge bases and FAQs</li>
<li>Create and improve:</li>
<ul>
<li>Response templates</li>
<li>Macros</li>
</ul>
<li>Help reduce repetitive tickets through better documentation</li>
</ul>
<p><strong>Customer experience & feedback</strong></p>
<ul>
<li>Communicate with empathy and professionalism</li>
<li>Capture customer feedback (CSAT, NPS)</li>
<li>Identify recurring issues and flag trends</li>
<li>Escalate negative experiences for quick resolution</li>
</ul>
<p><strong>Collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Product</li>
<li>Engineering</li>
<li>Operations teams</li>
</ul>
<li>Provide insights to improve customer experience and product quality</li>
</ul>
<p><strong>Compliance & quality</strong></p>
<ul>
<li>Ensure compliance with:</li>
<ul>
<li>GDPR</li>
<li>HIPAA (if applicable)</li>
</ul>
<li>Maintain confidentiality when handling customer data</li>
<li>Follow quality standards for all interactions</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>High first-contact resolution rates</li>
<li>Fast response and resolution within SLA</li>
<li>Strong customer satisfaction (CSAT ? 90%)</li>
<li>Clean, organized ticket management</li>
<li>Positive feedback from customers and leadership</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Patient, empathetic, and customer-focused</li>
<li>Strong communicator (written and verbal)</li>
<li>Comfortable handling high ticket volumes</li>
<li>Organized and detail-oriented</li>
<li>Resilient under pressure</li>
<li>Adaptable across different industries and customer types</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<ul>
<li>1–2+ years in:</li>
<ul>
<li>Customer service</li>
<li>Call center</li>
<li>Support roles</li>
</ul>
<li>Experience using at least one platform:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong typing and multitasking ability</li>
<li>Excellent written and verbal English</li>
<li>Proficiency with:</li>
<ul>
<li>Microsoft Office</li>
<li>Google Workspace</li>
</ul>
<li>Ability to manage multiple tickets and priorities simultaneously</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Multilingual support experience</li>
<li>Industry exposure:</li>
<ul>
<li>SaaS</li>
<li>E-commerce</li>
<li>Healthcare</li>
<li>Finance</li>
</ul>
<li>Experience in KPI-driven environments</li>
<li>Familiarity with:</li>
<ul>
<li>Chatbots</li>
<li>AI-powered support tools</li>
</ul>
</ul>
<h4>Tools you’ll use</h4>
<ul>
<li>Zendesk / Freshdesk / Salesforce Service Cloud</li>
<li>Email & chat systems</li>
<li>Knowledge base tools</li>
<li>Internal collaboration platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review and prioritize incoming tickets</li>
<li>Respond to customer inquiries across channels</li>
<li>Resolve issues or escalate when needed</li>
<li>Update knowledge base with new solutions</li>
<li>Collaborate with internal teams on complex cases</li>
<li>Track feedback and improve support quality</li>
<li>Clear or update ticket queue before end of day</li>
</ul>
<p>In short:<br>
You ensure every customer interaction ends with clarity, professionalism, and resolution.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>First contact resolution (FCR)</li>
<li>Average handle time (AHT)</li>
<li>CSAT / NPS scores (target ? 90%)</li>
<li>SLA adherence</li>
<li>Ticket backlog management</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical task (handle sample tickets)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br>
Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br>
You’ll be the frontline voice of the company, responsible for:</p>
<ul>
<li>Resolving customer issues quickly</li>
<li>Delivering a positive support experience</li>
<li>Maintaining strong communication under pressure</li>
</ul>
<p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p>
<h4>What you’ll own</h4>
<p><strong>Customer interaction & issue resolution</strong></p>
<ul>
<li>Handle 50–100 daily support tickets using platforms like:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
<li>Respond via:</li>
<ul>
<li>Phone</li>
<li>Email</li>
<li>Live chat</li>
<li>Social channels</li>
</ul>
<li>Aim for first-contact resolution (FCR)</li>
<li>Escalate complex issues to Tier 2 or technical teams</li>
</ul>
<p><strong>Ticket & SLA management</strong></p>
<ul>
<li>Prioritize tickets based on urgency and SLA requirements</li>
<li>Track and manage open cases to ensure timely resolution</li>
<li>Document all interactions clearly in the system</li>
<li>Maintain organized and complete ticket records</li>
</ul>
<p><strong>Knowledge base & efficiency</strong></p>
<ul>
<li>Update internal knowledge bases and FAQs</li>
<li>Create and improve:</li>
<ul>
<li>Response templates</li>
<li>Macros</li>
</ul>
<li>Help reduce repetitive tickets through better documentation</li>
</ul>
<p><strong>Customer experience & feedback</strong></p>
<ul>
<li>Communicate with empathy and professionalism</li>
<li>Capture customer feedback (CSAT, NPS)</li>
<li>Identify recurring issues and flag trends</li>
<li>Escalate negative experiences for quick resolution</li>
</ul>
<p><strong>Collaboration</strong></p>
<ul>
<li>Work closely with:</li>
<ul>
<li>Product</li>
<li>Engineering</li>
<li>Operations teams</li>
</ul>
<li>Provide insights to improve customer experience and product quality</li>
</ul>
<p><strong>Compliance & quality</strong></p>
<ul>
<li>Ensure compliance with:</li>
<ul>
<li>GDPR</li>
<li>HIPAA (if applicable)</li>
</ul>
<li>Maintain confidentiality when handling customer data</li>
<li>Follow quality standards for all interactions</li>
</ul>
<h4>What success looks like</h4>
<ul>
<li>High first-contact resolution rates</li>
<li>Fast response and resolution within SLA</li>
<li>Strong customer satisfaction (CSAT ? 90%)</li>
<li>Clean, organized ticket management</li>
<li>Positive feedback from customers and leadership</li>
</ul>
<h4>What makes you a strong fit</h4>
<ul>
<li>Patient, empathetic, and customer-focused</li>
<li>Strong communicator (written and verbal)</li>
<li>Comfortable handling high ticket volumes</li>
<li>Organized and detail-oriented</li>
<li>Resilient under pressure</li>
<li>Adaptable across different industries and customer types</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<ul>
<li>1–2+ years in:</li>
<ul>
<li>Customer service</li>
<li>Call center</li>
<li>Support roles</li>
</ul>
<li>Experience using at least one platform:</li>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Salesforce Service Cloud</li>
</ul>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong typing and multitasking ability</li>
<li>Excellent written and verbal English</li>
<li>Proficiency with:</li>
<ul>
<li>Microsoft Office</li>
<li>Google Workspace</li>
</ul>
<li>Ability to manage multiple tickets and priorities simultaneously</li>
</ul>
<p><strong>Nice to have</strong></p>
<ul>
<li>Multilingual support experience</li>
<li>Industry exposure:</li>
<ul>
<li>SaaS</li>
<li>E-commerce</li>
<li>Healthcare</li>
<li>Finance</li>
</ul>
<li>Experience in KPI-driven environments</li>
<li>Familiarity with:</li>
<ul>
<li>Chatbots</li>
<li>AI-powered support tools</li>
</ul>
</ul>
<h4>Tools you’ll use</h4>
<ul>
<li>Zendesk / Freshdesk / Salesforce Service Cloud</li>
<li>Email & chat systems</li>
<li>Knowledge base tools</li>
<li>Internal collaboration platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review and prioritize incoming tickets</li>
<li>Respond to customer inquiries across channels</li>
<li>Resolve issues or escalate when needed</li>
<li>Update knowledge base with new solutions</li>
<li>Collaborate with internal teams on complex cases</li>
<li>Track feedback and improve support quality</li>
<li>Clear or update ticket queue before end of day</li>
</ul>
<p>In short:<br>
You ensure every customer interaction ends with clarity, professionalism, and resolution.</p>
<h4>Key metrics (KPIs)</h4>
<ul>
<li>First contact resolution (FCR)</li>
<li>Average handle time (AHT)</li>
<li>CSAT / NPS scores (target ? 90%)</li>
<li>SLA adherence</li>
<li>Ticket backlog management</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with recruiter</li>
<li>Practical task (handle sample tickets)</li>
<li>Client interview</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br>
Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>KEY ACCOUNTABILITIES:</p><p>Description</p><p>Project Management Plan and organize/supervise the activities to ensure that all works are carried out in an efficient manner which is consistent with allocated budget and manhours (MH) for each department Update the statues of budget in daily basis and provide constructive feedback to Production departments to support their overall performance and controlling MH. Review and interpret design drawings and specifications to ensure technical and practical execution of work. Provides resolution for technical engineering problems across disciplines and coordinates application of solutions. To prepare progress reports and conduct progress meetings with clients on a regular basis for all engineering, procurement, fabrication and commissioning activities related to the Project. Responsible for overall planning and execution of the project, supervision, team management, schedule, quality and safety management, risk management and client management once the Project Job Order is issued throughout the project lifecycle, and delivery of project in accordance with the scope and schedules while satisfying the project’s technical and quality requirements. The jobholder will be the focal point for client, subcontractor and ODC management team. To develop strategies and contingency plans of the Project. To ensure that construction man powers are fully managed and informed about the progress of the Project and that all project instructions are adhered to. To coordinate constructability input and interface with production department to ensure good communication. Ensuring the work proceeds on schedule and develop action plans to maintain schedule or to catch up on any delayed work. To organize, plan and manage the execution of commission activities in every phase of the project and secure adequate resources. Coordination of the project commissioning plan and schedules closely Master Schedule Prepare of Project Schedule, using Primavera “P6†version or higher of planning or similar platform tools for Project Scheduling to be advantageous to the candidates. with all new build sequence according to the budget allocated, and submit it to the DH/TL to receive feedback in order to develop a comprehensive schedule for the various departments to commence their work within the budget allowed in the Job order. To make plan, schedule and report progress for all Work required to meet the Contract Schedule, including all necessary interfacing with other parties. To organize, plan and manage the execution of commission activities in every phases of the project and secure adequate resources Docking-Undocking Managing Manage the docking/undocking of Project in collaboration with the Client, Master of Vessel, Agents and Production Control department in order to ensure project development as per timelines.  Pre-arrival Meetings and KoM Organize and lead the pre-arrival meetings with all respective Project In-Charge Engineers’ in order to technically explain and clarify the client’s requirements and specifications. Organize and lead the KOM (Kick-off Meeting) with all respective Project In-Charge Engineers and  Client’s representatives in order to technically explain, clarify and agree with all parties involved the requirements and specification for the purpose of the Project Technical Advice and Troubleshooting Provide technical advice to the Project in-charge Engineers, from issuance of job order to completion of the repair work to support them in achieving their jobs within the budget. Provide technical advice and support to the internal departments giving feedback and recommendations on the work summary report, or project status, in order to ensure completion of the project activities on time and as per client/contract requirements. Client Interaction Review the expenditure and cost, budgets and MH utilization in the department in order to ensure the cost does not exceed the established budget for the department.  Resources Control and Allocation Coordinate with the clients to get all queries / clarifications resolved before the start of job, or during the project, in order to ensure all requirements are clearly understood by various Production departments and reduce the amount of rework required at later stages. Communicate the Client’s responses, or specifications, to the respective departments in ODC in order to ensure clear communication protocols To implement a comprehensive document management system in accordance with Client’s requirement of the Project.  Progress Updates and Documentation Ensure that all Project Manager activities findings and updates are reported to the Department format so that critical events and potential delays are timely and accurately communicated for prompt action, thus minimizing impact on overall schedules. Ensure that any additions or cancellation of work as per the original agreed scope according to the standard format, technically correct and can be carried out. Review, manage and ensure the development and issuance of relevant department documentation, progress, challenges and issues faced in order to ensure timely and accurate availability for any future reference and to ensure timely resolution of escalated issues. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>QUALIFICATIONS, EXPERIENCE & SKILLS:</h4><p>Minimum Qualifications:</p><p>Bachelor’s Degree in Naval Architecture/ Mechanical Engineering/ Electrical Engineering or equivalent</p><p>PMP certificate </p><p>Minimum Experience:</p><p>8 years of relevant experience in project management as Newbuilding Project manager working in any shipyards </p><p>Skills</p><ul><li>Full time in charge in Vessel New-build Project.</li><li>Experience in controlling/following the Budgets, Manhours and planning.</li><li>Communication and interpersonal skills</li><li>Analytical thinking skills in technical activities.</li><li>Project Management skills</li><li>Problem Solving skills</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>About IDP</b> <br></span><p>IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.</p><br>
<p>Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.</p><br>
<p>Learn more at www.careers.idp.com</p><br><br><br><b>Role purpose</b> <br><p>The Education Counsellor is responsible for providing information, advice, support and processing of applications for international students seeking placement in education institutions in Oman By promoting IDP products and services directly to students the Education Counsellor is responsible for supporting the achievement of office / country sales performance targets. The counsellor will also provide support and referral for students with issues other than placement, ultimately ensuring the delivery of outstanding customer service.</p><br><br><br><b>Key accountabilities</b> <br>
<ol>
<li>
<ol>
<li>
<ol>
<li>Student Counselling</li>
<li>Delivering Results</li>
<li>Business Development</li>
<li>Customer Service</li>
<li>Client Relationships</li>
<li>Team Work</li>
<li>Communication</li>
</ol>
</li>
</ol>
</li>
</ol><br><br><b>Detailed Description</b> <br><ul>
<li>Counsel prospective students to identify appropriate study options including suitable courses and institutions.</li>
<li>Schedule and conduct phone discussions and office meetings to accurately convey course / program information whilst ensuring that each students’ needs are being met. This includes advising students with respect to admissions requirements, processes and qualification options.</li>
<li>Assist students in determining an appropriate shortlist of applications to submit, thereby ensuring effective use of counselling time.</li>
<li>Support the student through the admissions, visa and pre departure processes.</li>
<li>Develop and maintain strong relationships with students and their families to ensure that IDP is regarded as a highly professional and trusted service provider.</li>
<li>Maintain the highest level of integrity and ethics in every interaction with students and their families, clients and colleagues.</li>
<li>Deliver consistently outstanding service to ensure a high number of students are converted to the next stage of the student pipeline, ultimately submitting applications to education institutions and accepting the resulting offers.</li>
<li>Identify opportunities to generate leads and effectively leverage these opportunities. e.g. determine the prospective schools, universities, companies and scholarship bodies from where new leads can be derived and established effective relationships with them.</li>
<li>CRM system is used to support the end to end counselling process including the capture and follow up of all leads and opportunities to close sales.</li>
<li>Identify new business opportunities in consultation with the BUM</li>
<li>Maintain regular contact and activities with key accounts (schools, scholarship bodies)</li>
<li>Act with the highest level of accountability with students, clients and colleagues.</li>
<li>Respond to face to face enquiries and enquiries visa phone and email in a timely manner, with accurate and relevant information.</li>
<li>Process and submit applications to institutions, obtain offers and facilitate enrolments in a timely manner.</li>
</ul><br><br><b>Detailed Description</b> <br><ul>
<li>Build effective relationships with education institution staff to support timely application processing.</li>
<li>Assist students with on-arrival issues or and refer to appropriate agencies where necessary</li>
<li>Build strong relationships with network counsellors to enable ongoing support of students onshore.</li>
<li>Attend client briefings, workshops and visits to institutions to support the development of knowledge of institutions and establish relationships with key contacts.</li>
<li>Work with Business Unit / Operations Managers and institution representatives to developing strategies to effectively promote institutions.</li>
<li>Act with integrity and professionalism in all interactions with client representatives.</li>
<li>Support Business Unit Manager / Operations Manager / Marketing Teams in the organisation of major promotional events such as interview programs, in-house interview sessions and exhibitions, and other activities as required.</li>
<li>Provide input on marketing or promotional activities to encourage student numbers.</li>
<li>Promote IDP through activities such institution visits, seminars, exhibitions, student associations etc.</li>
<li>Assist in the identification of opportunities and threats within the local market.</li>
<li>Attend, lead and participate in office level meetings and activities to support sharing of information, knowledge and expertise for the benefit of the team as a whole.</li>
<li>Identify and leverage opportunities to increase cooperation, efficiency and operational effectiveness between IDP’s student placement and IELTS operations.</li>
<li>Follow up effectively with students and institutions to ensure enrolment activities are completed effectively.</li>
<li>Use full range of available communication channels including email, phone and CRM communication features such as SMS and tasks.</li>
<li>Effectively present relevant information to students, clients and other key stakeholders as required.</li>
<li>Provide regular updates to line manager to inform them of progress, challenges and / or support that may be required.</li>
</ul><br><br><b>Required experience</b> <br><ul>
<li>Educated to bachelor’s degree level or equivalent.</li>
<li>Fluent in English</li>
<li>Experience of working in a sales driven environment with a strong focus on achieving individual and team based targets.</li>
<li>Knowledge of education institutions, admission processes, immigration requirements and their international operations.</li>
<li>Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, institution representatives, colleagues etc.).</li>
<li>Excellent planning and organising skills with the ability to manage multiple competing priorities.</li>
<li>Customer focussed, with a passion for providing outstanding service.</li>
<li>Highly effective relationship building and relationship management skills.</li>
<li>Effective team worker, supporting colleagues and contributing positively to overall team’s success.</li>
<li>Ability to proactively identify, analyse and solve problems effectively.</li>
<li>Sound judgement and the ability to make decisions and act with integrity, in the best interests of IDP.</li>
<li>Strong IT skills – Microsoft Office suite, CRM systems.</li>
<li>Experience of working with a CRM system.</li>
<li>Experience of education counselling.</li>
<li>Work and / or study experience in a relevant destination country.</li>
</ul><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Cold Email Specialist (Deliverability, Client Success & Campaign Operations) – Remote Position Type: Full-Time, Remote Working Hours: Flexible, with overlap during U.<br>S. business hours About the Role At Pavago, one of our clients is hiring a highly execution-focused Cold Email Specialist to own client campaign performance, deliverability, retention, and operational execution within a fast-growing startup environment.<br> This is not a passive account management role.<br> You’ll be responsible for the full lifecycle of outbound cold email campaigns—from inbox placement and deliverability to campaign optimization, client communication, and long-term retention.<br> You’ll work closely with the founder, outreach team, developers, and operations to ensure campaigns perform, clients stay successful, and delivery standards continue to scale.<br> If you understand cold email beyond basic outreach—including infrastructure, warm-up, deliverability, inbox health, copy performance, and campaign optimization—this role is a strong fit.<br> What You’ll Own Client Campaign Ownership Manage a portfolio of 20–30 active client accounts.<br> Serve as the primary point of contact for campaign performance and communication.<br> Lead client check-ins and performance reviews.<br> Manage expectations and provide proactive campaign updates.<br> Build long-term client relationships.<br> Identify risks early and proactively reduce churn.<br> Cold Email Campaign Performance Diagnose and optimize underperforming campaigns.<br> Troubleshoot: Deliverability issues Inbox placement Domain reputation Spam issues List quality Low reply rates Optimize: Subject lines Messaging Sequences Personalization Quality-check campaigns before launch.<br> Continuously improve campaign performance through testing and optimization.<br> Deliverability & Infrastructure Manage and optimize: Warm-up systems Inbox reputation Sending domains DNS configuration SPF DKIM DMARC Monitor inbox placement and sender health.<br> Troubleshoot technical campaign issues independently.<br> Collaborate with technical teams to improve outbound infrastructure and automation.<br> Copywriting & Campaign Optimization Write and refine outbound cold email copy.<br> Improve: Open rates Reply rates Positive response rates Test messaging variations using campaign performance data.<br> Balance personalization with scalable outreach.<br> Process Improvement & Operations Build and maintain campaign documentation and SOPs.<br> Improve operational workflows and delivery processes.<br> Track: SLAs Client health Campaign performance Operational metrics Help build scalable systems as the company grows.<br> Cross-Functional Collaboration Work closely with: Developers Infrastructure teams Outreach specialists Leadership Coordinate campaign execution and issue resolution.<br> Report directly to the founder on: Campaign performance Client risks Retention Operational improvements What Success Looks Like Clients remain satisfied and renew their services.<br> Campaigns maintain strong inbox placement and deliverability.<br> Reply rates and conversion rates improve consistently.<br> Campaigns launch accurately and on time.<br> Operational workflows remain organized and scalable.<br> Technical and client issues are resolved proactively.<br> What Makes You a Strong Fit You take ownership instead of waiting for direction.<br> You thrive in startup environments with evolving systems.<br> You understand that deliverability is just as important as messaging.<br> You’re equally comfortable solving technical and client-facing challenges.<br> You communicate confidently with founders and executives.<br> You focus on outcomes, execution, and continuous improvement.<br> Required Experience & Skills Experience Experience working in: Cold email agencies Lead generation companies Outbound sales organizations Startup operations Strong expertise in: Cold email strategy Deliverability Inbox placement Warm-up systems Outbound infrastructure Strong outbound copywriting skills.<br> Experience troubleshooting: Spam issues Domain reputation Low-performing campaigns Technical understanding of: APIs Automations Workflows Outbound systems Daily experience using: ChatGPT Claude AI-powered automation workflows Strong client communication and relationship management skills.<br> Comfortable working independently in fast-paced environments.<br> Nice to Have Experience using: Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Familiarity with: Zapier Make Webhooks Automation platforms Experience scaling outbound systems for startups or agencies.<br> SaaS or lead generation industry experience.<br> Tech Stack Instantly Smartlead Clay Apollo Lemlist Outreach HubSpot Zapier Make ChatGPT Claude What a Typical Day Looks Like Review campaign dashboards and inbox health.<br> Troubleshoot deliverability and reply-rate issues.<br> Optimize copy, targeting, and sequencing.<br> Meet with clients to review campaign performance.<br> Coordinate with outreach and technical teams.<br> Launch and quality-check new campaigns.<br> Monitor domain reputation and warm-up systems.<br> Update SOPs and operational documentation.<br> In short: You’ll own the technical performance, operational execution, and client success of outbound cold email campaigns while helping scale reliable systems that generate consistent results.<br> Key Metrics for Success (KPIs) Client retention and churn reduction.<br> Inbox placement and deliverability rates.<br> Campaign reply and conversion rates.<br> Client satisfaction and relationship health.<br> SLA adherence and operational consistency.<br> Overall improvement in client campaign performance.<br> Why This Role Stands Out High ownership with direct impact on client success.<br> Close collaboration with founders and technical teams.<br> Blend of: Deliverability Campaign operations Client success Outbound strategy Copywriting Opportunity to build scalable outbound systems.<br> Fast-paced startup environment with long-term growth opportunities.<br> Career progression into: Client Success Manager Outbound Operations Lead Deliverability Specialist Growth Operations Manager Interview Process Application Review Spark Hire Intro Video (3–5 minutes) Founder Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the first step in our hiring process and can be completed whenever it’s convenient for you.<br> Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing cold email campaigns, and explain how you’ve improved deliverability, inbox placement, campaign performance, and client retention.<br> You’ll also have the chance to demonstrate your knowledge of outbound infrastructure, warm-up systems, copy optimization, and the AI tools you use to improve operational efficiency.<br> Your video will be reviewed by the hiring team before moving to the founder interview.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about cold email, understand deliverability inside and out, and enjoy owning client outcomes from campaign launch through long-term success, we’d love to hear from you.<br> Apply today and help build high-performing outbound systems that drive measurable business growth.<br></span> </div>