Shipping representative Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li>Monitor and report on Fleet Partner Rider activity within allocated zones, flagging suspicious behaviour and potential fraud cases to the Supervisor for escalation.</li><li>Support the day-to-day operational compliance of Fleet Partner Riders, ensuring adherence to platform policies and standard operating procedures.</li><li>Assist in the execution of anti-fraud controls during live operations, identifying anomalies and escalating findings in a timely manner.</li><li>Conduct regular on-ground site visit audits and spot checks across allocated zones to verify Fleet Partner Rider behaviour and operational compliance.</li><li>Act as a point of contact for Fleet Partner Riders on compliance-related queries, ensuring clear and consistent communication of policies and expectations.</li><li>Support the end-to-end process for Fleet Partner Rider-level cancellation fraud, contributing to data gathering, documentation, and follow-up actions.</li><li>Maintain accurate and up-to-date records of compliance incidents, fraud cases, and audit findings, ensuring proper documentation at all times.</li><li>Provide regular updates to the Supervisor on operational compliance status, open cases, and any emerging patterns observed on the ground.</li><li>Collaborate with internal teams as directed, supporting cross-functional initiatives related to fraud</li><li>and operational compliance.</li><li>Adhere to and support the continuous improvement of fraud detection and operational compliance</li><li>SOPs, flagging recommendations to the Supervisor.</li><li>Assist in the execution of special compliance and fraud-related projects, meeting agreed timelines and quality standards.</li><li>Support wider operations and team requirements as directed by the Supervisor or line management.</li></ul><br>Qualifications<br><ul><li>Bachelor's Degree</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</li><li>Strong communication skills, both written and verbal. English and Arabic is a must. Urdu is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills.</li><li>&nbsp;People management skills: Experience of managing bigger group of people.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><ul><li>Monitor and improve Rider Performance and Compliance.</li><li>Lead Rider Recruitment for the allocated zones.</li><li>Lead the team to complete Ad-hoc tasks and projects.</li><li>Lead a Team of Rider Coordinators and/or Rider Captains.</li><li>Document weekly updates on all logistics operations KPIs to line-manager along with actionable improvement items.</li><li>Monitor, Control, and Optimize our internal Service Level KPIs on allocated zones and rider-level.</li><li>Manage rider rooster with proper allocation of shifts/breaks/off-days etc.</li><li>Supervises rider onboarding and training schedule with Rider Trainer and RiderSupervisor.</li><li>Inventory management and usage compliance of Rider equipment.</li><li>Oversee and decrease rider-level cancellations, and ensure an action plan has been developed and executed.</li><li>Groom rider quality (behavior, appearance, professionalism, presentational etc).</li><li>Setting up a performance improvement plan to improve performance of low performing riders.</li><li>Reduce rider complaints originating from customers.</li><li>Monitor riders performance on individual level and responsible for coaching/warning riders.</li><li>Audits fleet appearance &amp; rider behavior via on ground visits.</li></ul><br>What you need to be successful<br><ul><li>Bachelor's Degree</li><li>2+ years of experience in food/grocery tech industry is highly preferred</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Strong communication skills, both written and verbal.</li><li>Influencer and negotiation with good public speaking and presentation skills</li><li>People management skills: Experience in managing a bigger group of people</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p>The Buyer is responsible for managing the procurement of goods, materials, equipment, and services required for company operations. Ensures effective sourcing, cost efficiency, timely delivery, and compliance with company policies and procedures.</p><p>Key Tasks and Accountabilities</p><ul><li>Coordinate with internal departments to identify procurement requirements.</li><li>Source suppliers and obtain competitive quotations.</li><li>Evaluate offers based on price, quality, specifications, and delivery terms.</li><li>Negotiate prices, payment terms, and delivery schedules within approved authority limits.</li><li>Prepare and process purchase orders and related procurement documents.</li><li>Ensure compliance with procurement policies, procedures, and company standards.</li><li>Monitor supplier performance and resolve issues related to quality or delivery.</li><li>Maintain accurate procurement records, contracts, and supplier data.</li><li>Identify cost-saving opportunities and alternative sourcing options.</li><li>Manage procurement risks and ensure continuity of supply.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Profile, Qualifications Competencies and Skills</p><ul><li>Bachelor s degree in supply chain management, Business Administration, Engineering, or related field.</li><li>Professional proficiency in English (B2 level).</li><li>Minimum three (3) years experience in procurement or purchasing roles.</li><li>Good understanding of sourcing, negotiation, and supplier management.</li><li>Strong analytical and decision-making skills.</li><li>Excellent communication and negotiation skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Proficiency in Microsoft Office and procurement systems.</li><li>High attention to detail and organizational skills.</li></ul>

<p>We are looking for a Head of Software Engineering to lead our Software Factory, shape our engineering direction, and build on AMAN’s capabilities as we take on larger and more complex technology programmes.</p><br><p>Our Software Factory designs and delivers enterprise platforms, digital services, integrations, and AI-enabled applications that support complex and mission-critical operations. As AMAN continues to grow its technology portfolio and regional presence, we are expanding our engineering leadership to support the next stage of our growth.</p><br><p><strong>Role Overview</strong></p><p>The Head of Software Engineering will lead the technical direction, engineering capability, and delivery of AMAN’s Software Factory. You will oversee the full software delivery lifecycle, from solution architecture and estimation through engineering, deployment, and production, while providing technical leadership across our teams and client engagements. The role will play a key part in shaping AMAN’s engineering standards, developing our technical talent, supporting strategic opportunities, and delivering high-quality technology solutions for our clients across the region.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Own the technical and delivery performance of the Software Factory, with clear accountability for quality, timelines, scope, and engineering outcomes across active projects.</p></li><li><p>Lead solution architecture and technical decision-making for complex enterprise systems, integrations, cloud and on-premise deployments, and AI-enabled applications.</p></li><li><p>Build stronger delivery predictability by improving estimation, resource planning, engineering standards, technical risk management, and early escalation of issues.</p></li><li><p>Develop and lead a high-performing engineering team through hiring, coaching, performance management, and clear technical growth paths.</p></li><li><p>Establish consistent engineering practices across code quality, reviews, testing, CI/CD, DevOps, security, documentation, monitoring, and production readiness.</p></li><li><p>Support AMAN’s pre-sales and tender process by shaping technical solutions, estimating effort, identifying risks, and helping determine whether opportunities are technically and commercially viable.</p></li><li><p>Work closely with the AI Factory Lead to ensure AI, data, and agentic capabilities are securely integrated into complete production systems rather than delivered as isolated prototypes.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>10+ years of software engineering experience, including meaningful leadership responsibility for engineering teams and complex production systems.</p></li><li><p>Strong technical depth across enterprise software architecture, backend development, APIs and integrations, databases, DevOps, cloud and on-premise environments.</p></li><li><p>Proven experience owning delivery across estimation, architecture, engineering execution, production, and technical risk management.</p></li><li><p>Experience leading engineers directly, including hiring, coaching, performance management, and building stronger technical capability within a team.</p></li><li><p>Strong client-facing and commercial judgement, with the ability to explain technical decisions, challenge assumptions, defend estimates, and operate confidently with senior stakeholders.</p></li></ul><br><p><strong>Nice-to-Haves</strong></p><ul><li><p>Experience delivering government or regulated-sector technology programmes in Oman or the GCC.</p></li><li><p>Experience integrating AI, machine learning, LLM, RAG, or agentic AI capabilities into production software platforms.</p></li><li><p>Experience working in fixed-price, tender-driven, or milestone-based delivery environments.</p></li></ul>

<p>Manage the day-to-day development and delivery of assigned projects within OMRAN's development portfolio. The Development Manager is responsible for coordinating scope, cost, schedule, quality, HSE and stakeholder actions across assigned project phases, ensuring delivery through projects stage-gate framework and in accordance with defined master plans, design standards, technical requirements and approved budgets.</p><p><strong>Responsibilities</strong></p><p><strong>Strategic Contribution</strong></p><ul><li>Support the line manager in translating the approved business plan and development strategy into executable project plans for assigned projects.</li><li>Manage assigned projects through the full development life cycle and applicable Project stage-gates, preparing the required submissions, evidence and recommendations for approvals.</li><li>Maintain current market, development, construction and tourism-sector knowledge relevant to assigned projects and incorporate relevant insights into project decisions.</li><li>Support the Business development team to establish the projects business opportunities</li></ul><p><strong>Leadership</strong></p><ul><li>Provide day-to-day leadership to project teams, consultants and contractors, setting clear deliverables, monitoring performance and ensuring accountability for agreed outcomes.</li><li>Support the development of Omani project-management capability through coaching, knowledge transfer and effective delegation.</li></ul><p><strong>Organization Structure</strong></p><ul><li>Support the line manager in defining project resourcing requirements and recommend appropriate consultant, contractor and internal_x0002_resource arrangements for efficient delivery.</li></ul><p><strong>Budgets and Plans</strong></p><ul><li>Manage project budgets, cash-flow forecasts, schedules and resource plans within approved business cases and phase budgets.</li><li>Monitor financial and schedule performance, identify variances early and recommend corrective actions to the line manager.</li></ul><p><strong>Policies, Systems, Processes &amp; Procedures</strong></p><ul><li>Apply OMRAN policies, stage-gate requirements, Delegation of Authority, project controls and relevant statutory requirements consistently across assigned projects.</li></ul><p><strong>Operational</strong></p><ul><li>Oversee project execution planning across scope, schedule, cost, quality, HSE, risk, procurement, approvals, and handover</li><li>Coordinate design development with Design &amp; Master Planning and Technical Services, ensuring compliance with approved master plans, land-use/GFA parameters, technical standards and infrastructure interfaces.</li><li>Manage consultants, project managers and contractors and ensure timely delivery of agreed outputs, decisions and corrective actions.</li><li>Prepare tender documentation and coordinate procurement activities with Capital Procurement &amp; Contracts and the relevant Tender Committee.</li><li>Administer consultancy and works contracts within delegated authority, including progress certification, claims management, variation control and contractual correspondence.</li><li>Manage project controls and reporting for cost, schedule, progress, risk, change and key decisions, escalating material issues to the line manager.</li><li>Identify project risks and opportunities and ensure appropriate mitigation and response plans are implemented and tracked.</li><li>Coordinate government, utility and other stakeholder approvals required for assigned projects, maintaining effective working relationships with relevant authorities.</li><li>Ensure central HSE requirements are implemented on all assigned sites and that environmental, coastal, archaeological and heritage constraints are appropriately managed.</li><li>Coordinate with Sales &amp; Leasing on product definition, launch readiness, pre_x0002_sales requirements, escrow compliance and customer handover for residential components.</li><li>Manage testing, commissioning, snagging, practical completion and handover, ensuring defects are closed and&nbsp;</li></ul><p><strong>Education &amp; Experience</strong></p><ul><li>Bachelor's degree in Engineering, Construction Management, Architecture, Quantity Surveying, Real Estate, Project Management or a related discipline.</li><li>A minimum of 8 years of relevant development/project-management experience, including responsibility for complex real-estate, tourism, hospitality, residential or mixed-use projects.</li><li>Strong working knowledge of property development and the full project life cycle from concept and feasibility through design, procurement, construction and handover.</li><li>Experience in building, utilities and infrastructure components of development projects.</li><li>Demonstrated experience managing consultants and contractors, including cost, contract, claims and variation matters.</li><li>Experience in stage-gated, PMO-driven or matrix delivery environments is preferred.</li><li>PMP, chartered status or equivalent professional qualification is an advantage.</li></ul><p><strong>Key Skills &amp; Competencies</strong></p><p><strong>Functional</strong></p><ul><li>Strong project planning, programming and delivery-management capability.</li><li>Sound commercial and cost-management knowledge, including budget control, contracts, claims and variations.</li><li>Ability to interpret project financial information, business cases and key commercial indicators.</li><li>Strong risk, issue and change-management capability.</li><li>Working knowledge of design management, construction, infrastructure and project handover.</li><li>Ability to coordinate multidisciplinary teams and operate effectively within governance and delegated-authority frameworks.</li></ul><p><strong>Key Relationships</strong></p><p><strong>Internal</strong></p><ul><li>Development PMO, Design &amp; Master Planning and Technical Services.</li><li>Capital Procurement &amp; Contracts, Finance, Legal/GRC and HSE.</li><li>Sales &amp; Leasing, Asset Management, Commercial and other relevant OMRAN functions.</li></ul><p><strong>External</strong></p><ul><li>Project management consultants, designers, engineers, cost consultants, contractors and specialist advisers.</li><li>Municipality, utility providers, relevant ministries and other government authorities.</li><li>Customers, community representatives and other project stakeholders, as applicable.</li></ul><p><strong>Behavioral</strong></p><ul><li>Strong communication, stakeholder-management and negotiation skills.</li><li>Delivery-focused, commercially aware, organised and able to manage multiple priorities under pressure.</li><li>High standards of accountability, integrity and accuracy in reporting</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Construction Management, Architecture, Quantity Surveying, Real Estate, Project Management or a related discipline.</li><li>A minimum of 8 years of relevant development/project-management experience, including responsibility for complex real-estate, tourism, hospitality, residential or mixed-use projects.</li><li>Strong working knowledge of property development and the full project life cycle from concept and feasibility through design, procurement, construction and handover.</li><li>Experience in building, utilities and infrastructure components of development projects.</li><li>Demonstrated experience managing consultants and contractors, including cost, contract, claims and variation matters.</li><li>Experience in stage-gated, PMO-driven or matrix delivery environments is preferred.</li><li>PMP, chartered status or equivalent professional qualification is an advantage.</li><li>Strong project planning, programming and delivery-management capability.</li><li>Sound commercial and cost-management knowledge, including budget control, contracts, claims and variations.</li><li>Ability to interpret project financial information, business cases and key commercial indicators.</li><li>Strong risk, issue and change-management capability.</li><li>Working knowledge of design management, construction, infrastructure and project handover.</li><li>Ability to coordinate multidisciplinary teams and operate effectively within governance and delegated-authority frameworks.</li><li>Strong communication, stakeholder-management and negotiation skills.</li><li>Delivery-focused, commercially aware, organised and able to manage multiple priorities under pressure.</li><li>High standards of accountability, integrity and accuracy in reporting</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong><br> As the Manager Acquisition, you will lead the strategic growth of our vendor network, driving the onboarding of new partners to expand our platform's footprint. You will play a crucial role in scaling our operations and ensuring a diverse and high-quality selection for our customers.</p><br><br><p><br> <strong>What’s On Your Plate? </strong></p><br><br><ul><li>Lead and motivate the Acquisition team to meet and exceed targets.</li><li>Develop and implement team strategies, goals, and objectives.</li><li>Conduct regular performance reviews and provide feedback and coaching.</li><li>Drive the acquisition of new restaurant partners through strategic planning and execution.</li><li>Identify and target potential partners that align with company objectives.</li><li>Conduct comprehensive market analysis to identify trends and opportunities.</li><li>Develop innovative acquisition strategies to expand the company's market share.</li><li>Build and maintain relationships with key stakeholders in the restaurant industry.</li><li>Represent the company at industry events, conferences, and meetings.</li><li>Continuously assess and improve acquisition processes and methodologies.</li><li>Implement best practices to enhance efficiency and effectiveness.</li><li>Work closely with marketing, operations, and account management teams to ensure cohesive business operations.</li><li>Coordinate with other departments to align acquisition strategies with overall business goals.</li><li>Regularly report on team performance, market insights, and acquisition progress.</li><li>Expected to efficiently handle additional tasks as assigned by the manager.</li><li>Utilize data-driven insights to inform decision-making and strategy adjustments.</li><li>Responsible for onboarding restaurants, groceries, and specialty stores to ensure a comprehensive and diverse vendor portfolio.</li><li>Responsible for expanding the current geography and onboarding vendors from different zones and cities.</li></ul><p><strong>Secondary Tasks :&nbsp;</strong></p><br><br><ul><li>Assist in developing training materials and programs for new team members.</li><li>Conduct workshops or sessions to enhance team skills in sales, negotiation, and market analysis.</li><li>Participate in market research activities to gather insights about emerging trends, customer preferences, and new market opportunities.</li><li>Collaborate with the research team to refine data collection and analysis methods.</li><li>Work with the marketing team to create compelling sales and promotional materials.</li><li>Ensure that the content is aligned with current market trends and the company’s value proposition.</li></ul><br>What you need to be successful<br><p><strong>Preferred candidates will be:&nbsp;</strong>.</p><br><br><ul><li>5–6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role.</li><li>Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&amp;B, delivery, FMCG, or tech.</li><li>Strong people management skills — able to inspire, train, and develop high-performing sales teams.</li><li>Excellent communication, negotiation, and stakeholder-management skills.</li><li>Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p>Responsible for managing procurement activities, material sourcing, supplier coordination, purchase orders, and logistics arrangements for project requirements. The candidate should have experience in construction/marine project procurement, vendor management, and timely delivery of materials and equipment.</p><p><strong>Desired Candidate Profile</strong></p><p>The candidate should have experience in construction/marine project procurement, vendor management, and timely delivery of materials and equipment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Leads contributions of Account Team by guiding Services Sales account vision and strategic approach. Leads Industry Solutions (IS) account planning contribution with wider MCAPS account team, defines IS sales priorities provide input to overall account plan. Owns and maintains relationships, influences key decision makers and leads effective ROCs with stakeholders. Leverages insight from consulting account-delivery team to ensure awareness of status of projects in delivery. Drives and leverages for agreement with core account team, building and strengthening relationships with Microsoft partner teams through regular ROCs. Proactively builds and maintains up-to-date knowledge of multiple critical topics to meet customer needs and drive customer satisfaction. Leverages Microsoft Services Sales go-to-market scenarios to drive intentional customer conversations. Identifies, qualifies, leads, manages, and closes strategic industry cloud opportunities on prioritized accounts. Engages customers to co-develop on-time renewal plans and mitigate risks for non-renewal, leading renewal preparation calls, drafting proposals for Unified extensions, and coordinating any discount approvals. Orchestrates consulting-sales relationship with core account team, working closely with colleagues to ensure successful creation, maintenance, and execution of Services Sales account plan. Confirms BANT information to determine progression or lack thereof of a lead and throughout the Microsoft sales process.</p><br><br><br><b>Responsibilities</b><br>Accelerate Growth<br>Engages customers well in advance of Unified contract expiration to co-develop on-time renewal plans and mitigate risks for non-renewal, leading renewal preparation calls, drafting proposals for Unified extensions, and coordinating any discount approvals. Coordinates discussions with customer success account managers (CSAMs) on verifying value delivered and identifying expansion opportunities for support contracts through enhanced solutions. Up-sells existing Unified customers to multi-year and higher-tier support options. Leads acquisition of new Unified contracts with customers.<br><br>Identifies, qualifies, leads, manages, and closes strategic industry cloud opportunities on prioritized accounts aligned to documented customer business value and outcomes. Has in-depth knowledge of advanced cloud solutions and cross-check with the solutions of key competitors. Drives advanced workloads and usage. Accelerates Microsoft Cloud differentiation (e.g., security, AI) against competitors and wins more market share. Facilitates Unified contract renewals and multi-year agreements with rigorous T-minus planning (e.g., T-90 days). Increases customer business value with advanced technology (e.g., AI) and drives consumption.<br><br>Leverages Microsoft Services Sales go-to-market scenarios to drive intentional customer conversations about Microsoft Cloud adoption, new AI and cloud solution offerings, renewing and growing Unified support agreements, and attaching enhanced solutions to product sales. Provides feedback on required go-to-market scenarios based on local market requirements and opportunities. Educates senior decision makers of assigned account(s) (e.g., director-level) on Microsoft value propositions that bundle Unified and Consulting offerings, aligned to the customer’s priorities and maturity, appropriately differentiating competitor solutions. Proactively identifies and engages other stakeholders who are key influencers of decision makers.<br><br>Proactively builds and maintains up-to-date knowledge of customer's business priorities, risks and challenges, internal landscape (e.g., organization structure, stakeholders, business performance), industry/sector challenges, regulations, trends, and futures (e.g., impact of AI, sustainability) to meet customer needs and drive customer satisfaction. Proactively connects with internal and external network of industry experts to build industry knowledge and connections. Shares knowledge with virtual team.<br><br><br>Account Team Orchestration<br>Orchestrates the consulting-sales relationship with the core account team, working closely with Enterprise colleagues to ensure successful creation, maintenance, and execution of the Services Sales account plan, and a positive One Microsoft customer experience. Orchestrates and coordinates across the account team and customer success team effectively influencing and collaborating with account-aligned and solutions-aligned, pursuit and delivery colleagues including partners to bring the best resources to ensure customer success and satisfaction, successfully closing deals. Follows and champions the One Microsoft methodology (e.g., the common sales and delivery methodology for Microsoft).<br><br><br>Deal Excellence<br>Ensures all applicable leads and qualified opportunities are linked to customer priorities in the account plan. Maintains accurate sales stage, forecast recommendation (e.g., committed, committed at risk) and due dates in required systems of record (e.g., Microsoft Sales Experience [MSX]), in alignment with close plan. Consistently delivers on committed forecast recommendations. Coaches peers by providing guidance and tips on good practice for ensuring accuracy in deal commitment forecasting. Drives partnerships with relevant deal support and architects to ensure coding of all enhanced solutions and ISD packages within contracts and deals are aligned to customer needs and planned services. Uses required tooling to report out the state of the business.<br><br>Maintains relationship with the customer to secure formal signing of contract and oversees the processing of that, including financial purchased orders. Drives smooth transition of sales-led accountabilities to delivery-led accountabilities through sales-to-delivery handoff, ensuring customer expectations are set and the delivery stakeholders have background information on the customer context. Support the delivery aspects with customers and delivery teams, and drives future opportunities. Once contract is signed and the Consulting engagement is in the delivery stage, supports tracking the Industry Solution Delivery (ISD) direct Azure impact (aligned with the consumption plan). Meets or exceeds personal Revenue-based incentive (RBI) targets and makes valuable contribution within team and beyond for broader impact. Contributes to win/loss reviews with sales and pursuit management, champions lessons learned activities to drive improvements and efficiency for customers and peers. Identifies repeatable intellectual property that could be replicated and sold to other customers, increasing the sales team's ability to scale the solution and grow market share. Drives customer success delivery reviews with customer success account managers (CSAMs), checking on project outcomes and support usage in order to identify new sales opportunities or issues. Drives the customer experience from sales, through delivery and support, and back to sales in a circular way according to the Microsoft Customer Engagement Methodology (MCEM).<br><br>Drives discussions of terms and conditions (e.g., scope, milestones, price) with executive-level customer stakeholders (e.g., CFO, CEO, elected officials, board level) for opportunities in collaboration with the entire account team and customer through multiple iterations to ensure agreement. Maintains productive working relationships with those involved in negotiation, persuading others, and driving a positive atmosphere during difficult objections and discussions. Partners with internal custom consulting experts and/or Deal &amp; Contract Assist team for help with structuring deals and generating quotes for big and/or highly complex deals. Successfully leverages recognized techniques for handling difficult questions, overcoming objections, and respectfully challenging. Builds and executes negotiation activities into the close plan for the opportunity, based on guidance from broader team (e.g., business operations).<br><br>Leverages customer connections and the account team's insight to confirm budget, authority, need and timeline (BANT) information to determine progression or lack thereof of a lead to become a Services Sales opportunity and throughout the Microsoft sales process. Leverages trusted customer stakeholder relationships to expand customer thinking. Probes and challenges customer appropriately to determine quality of customer service's BANT. Secures pre-sales investment to secure appropriate consulting resources needed to shape and scope the opportunity into a compelling customer proposition. Focuses on opportunities that are in alignment with organizational strategy, prioritizing opportunities based on highest potential for impact/consumption.<br><br>Gains active contribution from others in building structured close plans (following internal customer engagement methodologies) for all qualified opportunities, initially (at qualified stage) comprising the core Budget, Authority, Need and Timeline (BANT) information and commercial strategy for the deal, and progressing to include detailed customer procurement process, risks, and issues. Updates the close plan as deal progresses through each sales stage. Obtains consensus and participation from entire account team to the close plan. Executes, updates, and closes on customer-centric actions that achieve alignment between Microsoft and customers. Builds and shares plans with the customer. Secures Microsoft virtual Consulting account team and customer stakeholder buy in to schedule of activities for successful closure of the deal. Anticipates potential risks and blockers and takes proactive action to mitigate to maintain deal velocity. Works with internal key stakeholders and approvers to ensure margin targets, consumption plans, and other key metrics are considered/met.<br><br><br>Relationship Management<br>Owns and maintains in agreement with the core account team customer and partner relationships, influences key decision makers and leads effective rhythms of connection with customer and partner stakeholders. Understands the customer environment and advises on which services in the catalog would be the right fit for the customer. Proactively sets expectations with customer on delivery of services to ensure aligned expectations to drive renewals and customer satisfaction. Builds and maintains relationships with appropriate networks of Microsoft decision makers and leaders, and successfully leverages them where needed for customer and partner success.<br><br>Leverages insight from consulting account-delivery team to ensure awareness of status of projects in delivery. Provides feedback on how the services in the catalog would meet customer maturity and/or ability to receive services in partnership with pre-sales resources and customer success account managers (CSAMs). Plans regular consulting connections with customer to seek customer feedback and maintain proactive dialogue on overall consulting value provided, as well as relationship risks and issues. Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establishes recovery action plan to improve customer's overall experience. Facilitates C-suite connections between customer and Consulting to enable customers to provide feedback directly to Microsoft executives, and to develop customer/consulting executive relationships.<br><br>Drives and leverages for agreement with the core account team, building and strengthening relationships with Microsoft partner teams, such as software and customer success teams, (e.g., Account Team Unit [ATU] and customer success account managers [CSAMs]), as well as the pursuit and delivery teams, through regular rhythm of connections. Brings expertise, insights, and perspectives from customer engagement to Microsoft business to drive deeper customer engagement. Facilitates discussions across the Account Team Unit (ATU), Specialist Team Unit (STU), Strategic Services (e.g., Strategic Consulting Team [SCT], Global Black Belts [GBB], Partner), and Customer Success Unit (CSU) for holistic execution of Services to lead cloud adoption, AI initiatives, and measurable customer outcomes. Contributes to and leads the Microsoft overall account teams, solution teams, and other partner groups.<br><br><br>Strategy and Planning<br>Leads the Industry Solutions account planning contribution with the wider Microsoft Customer and Partner Solutions (MCAPS) account team, defines Industry Solutions sales priorities to leverage insight and provide input to overall account plan. Proactively looks ahead and identifies actions required to develop Services Sales renewal/up-sell opportunities that are aligned with the account strategy, Microsoft's strategy, and Services Sales catalog go-to-market solution plays. Positions AI business solutions, cloud and AI platforms, and security solutions to enable a point-of-view and roadmap for deploying and supporting customer AI-first transformation. Leads Services Sales input to account-team planning sessions, follows the common sales and delivery methodology for Microsoft, and provides updates per required account-team governance and rhythms. Leads the mapping of which customer and/or partner accounts need Unified contract renewals within the quarter, where there are upsell opportunities, and which accounts have gaps in Services coverage based on existing or future customer positioning and FRA spend. Understands revenue drivers for other Microsoft business segments (e.g., Microsoft Azure Commit to Consume [MACC]) and aligns plans appropriately (e.g., cloud-success metrics, revenue-recognition timelines). Thinks strategically about Services Sales account planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts.<br><br>Leads the contributions of the Account Team by guiding the Services Sales account vision and strategic approach. Provides insights, ideas, and recommendations to address immediate and longer-term customer priorities to deliver, support and secure Microsoft products and objectives. Contributes to the overall One Microsoft strategy, driving for agreement with account team on Consulting and Partner strategy. Leverages appropriate tools, frameworks, and methodologies to develop a deliberate approach to position potential modernization, digital and artificial intelligence (AI) transformation, security, and support outcomes aligned with customer's priorities. Understands the weaknesses and strengths of competitor solutions and footprints and leverage this knowledge in strategy and planning to align Services Sales with Microsoft Field Revenue Accountability (FRA) and cloud objectives.<br><br><br><br><b>Qualifications</b><br><p>Required/minimum qualifications</p><br>Bachelor's Degree AND 2+ years consultative sales experience in the commercial or public sector (e.g. finance, local government) or related work OR equivalent experience.<br>Additional or preferred qualificationsBachelor's Degree in Business, Information Technology (IT), or related field AND 5+ years consultative sales experience in the commercial or public sector (e.g. finance, local government) or related work OR equivalent experience.<br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><ul><li>Monitor and report on Fleet Partner Rider activity within allocated zones, flagging suspicious behaviour and potential fraud cases to the Supervisor for escalation.</li><li>Support the day-to-day operational compliance of Fleet Partner Riders, ensuring adherence to platform policies and standard operating procedures.</li><li>Assist in the execution of anti-fraud controls during live operations, identifying anomalies and escalating findings in a timely manner.</li><li>Conduct regular on-ground site visit audits and spot checks across allocated zones to verify Fleet Partner Rider behaviour and operational compliance.</li><li>Act as a point of contact for Fleet Partner Riders on compliance-related queries, ensuring clear and consistent communication of policies and expectations.</li><li>Support the end-to-end process for Fleet Partner Rider-level cancellation fraud, contributing to data gathering, documentation, and follow-up actions.</li><li>Maintain accurate and up-to-date records of compliance incidents, fraud cases, and audit findings, ensuring proper documentation at all times.</li><li>Provide regular updates to the Supervisor on operational compliance status, open cases, and any emerging patterns observed on the ground.</li><li>Collaborate with internal teams as directed, supporting cross-functional initiatives related to fraud</li><li>and operational compliance.</li><li>Adhere to and support the continuous improvement of fraud detection and operational compliance</li><li>SOPs, flagging recommendations to the Supervisor.</li><li>Assist in the execution of special compliance and fraud-related projects, meeting agreed timelines and quality standards.</li><li>Support wider operations and team requirements as directed by the Supervisor or line management.</li></ul><br>What you need to be successful<br><ul><li>Bachelor's Degree</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</li><li>Strong communication skills, both written and verbal. English and Arabic is a must. Urdu is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills.</li><li>&nbsp;People management skills: Experience of managing bigger group of people.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p>Job title Team Leader, Digitalization Stream Downstream Function IDS Digital Application &amp; Cyber Security Location Oman (Muscat) Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Head, Digital Application &amp; Cybersecurity Direct reports Job purpose</p><p>Lead and govern OQ8 digitalization initiatives by identifying, prioritizing and delivering fit-for-purpose digital solutions that simplify and standardize business processes, improve data visibility and decision making, and enhance user experience. The role is accountable for translating business requirements into scalable digital products/automation (e.g., low-code, workflow, integrations, RPA and analytics), ensuring effective stakeholder engagement, vendor management, solution quality, cyber/IT compliance, and benefits realization across Muscat and Duqm operations.</p><p>The position will act in accordance with OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities:</p><ul><li>Own and be accountable for end-to-end digitalization and digital application activities, ensuring delivery performance meets agreed scope, schedule, cost, quality, service KPIs/SLAs/OLAs and business value outcomes across Muscat and Duqm operations</li><li>Define, maintain and govern the digitalization roadmap, demand intake, prioritization pipeline, digital/data strategy and multi-year business, application, integration and data roadmaps, ensuring alignment with corporate strategy, architecture standards, data governance, value drivers and measurable benefits realization.</li><li>Lead the digital vision, digital agenda and organizational change program by working with stakeholders across all functions and business lines to identify opportunities, quick wins, value hunting initiatives, disruptive technologies, capability-building needs, communications, adoption measurement and ownership for successful delivery.</li><li>Develop, manage and report on the digital project/product portfolio, including initiative scoping, charters, business cases, KPIs/benefits, timelines, resourcing, dependencies, portfolio performance, executive/steering reporting and ROI/value realization across business units.</li><li>Translate business requirements into fit-for-purpose digital initiatives and products, ensuring process, data, solution, integration, support, change and user experience requirements are addressed consistently and aligned with ERP and related corporate platforms.</li><li>Plan, coordinate and lead digital delivery using agile and/or waterfall methods, covering discovery, process mapping/redesign, service design/UX input where applicable, prototyping, configuration/development, testing, UAT, sign-offs, cutover, hypercare and transition to support/operations.</li><li>Define and implement standards, procedures, guidelines and process maps for digitalization delivery and run, including requirements, design, coding/configuration, testing, release, change control, documentation, support model and information management practices.</li><li>Evaluate, select and implement appropriate technologies for multi-location initiatives, including workflow/BPM, low-code platforms such as Power Platform, RPA, forms/portals, integrations/APIs, data/BI dashboards, mobility and omni-channel web/mobile solutions, and PoV pilots for emerging technologies where applicable.</li><li>Establish and manage the digital ecosystem through local and global partnerships, including vendor/partner selection, scope of work definition, deliverable review and acceptance, performance monitoring, contract compliance, invoicing support, service reviews, improvement plans, knowledge transfer and documentation updates.</li><li>Ensure solution quality, operational readiness and compliance by embedding architecture alignment, secure-by-design practices, cyber security, data privacy, information management, Microsoft 365/Azure enterprise controls, testing discipline, UAT participation, risk assessments, remediation actions and required go-live/closure approvals.</li><li>Oversee access governance and data governance for solutions within scope by validating access requests, ensuring role-based access aligns with job responsibilities, preventing excessive or unauthorized privileges, defining data ownership, improving data quality, aligning master/reference data and standardizing reporting definitions/KPIs.</li><li>Ensure stable operation and lifecycle management of delivered digital solutions by coordinating incident/problem follow-up through Service Desk/ITIL processes, major incident escalation, root-cause elimination, enhancement backlog management, application inventory/rationalization, version/patch planning, obsolescence, retirement and technical debt management.</li><li>Coordinate change enablement, release management and operational resilience by aligning CAB/approvals, release windows, communications, back-out plans, BCP/DR requirements where applicable, backup/restore expectations and support readiness to reduce production risk and service disruption.</li><li>Drive adoption and continual improvement through communications, training, awareness sessions, SOPs/user guides, super-user enablement, usage analytics, user feedback, document lifecycle controls, metadata/classification, access controls and audit trail practices.</li><li>Maintain a repository of digital knowledge, including technology trends, standards, patterns, reusable components and lessons learned, and recommend feasible improvements and innovations relevant to OQ8</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualification for this position is a Bachelor s Degree in computer science / information systems / computer engineering or relevant Field</p><p>10 years of relevant experience in digitalization / digital transformation / IT delivery or relevant field.</p><ul><li>Process mapping and redesign (Lean/continuous improvement), requirements management and stakeholder facilitation.</li><li>Digital solution delivery (agile/waterfall), product ownership, backlog management and release planning. Automation and workflow tools (RPA, low-code platforms, BPM/workflow, forms/portals) Data and analytics (data quality, reporting/visualization, KPI design, dashboards) Systems integration (APIs, interfaces), identity/access considerations, and operational support/hypercare Vendor/outsourced delivery management and business case / benefits tracking</li><li>Experience in oil &amp; gas / refinery / industrial operations environment (preferred).</li><li>Leadership exposure and ability to lead teams toward shared objectives and goals</li></ul><p>Soft:</p><ul><li>A strong entrepreneurial flair and commercial acume</li><li>A highly analytical and strategic thinker &amp; Proficiency in M/S Office.</li><li>Ability to manage and direct the activities of others in a multi-project environment.</li><li>Ability to build, maintain and extend relationships across the organization.</li><li>Actively embraces new methods and practices that increase efficiency and effectiveness.</li></ul><p>Technical:</p><ul><li>Digital delivery fundamentals: requirements/user stories, process mapping (AS-IS/TO-BE), UAT planning and documentation</li><li>Automation/low-code literacy (e.g., workflow/BPM, RPA concepts) and ability to evaluate tool fit-for-purpose</li><li>Data &amp; reporting: KPI definition, dashboarding/visualization, and basic data quality and governance practices</li><li>Integration &amp; controls awareness: APIs/interfaces concepts, role-based access, information management, cyber security and change management basics</li><li>Product/project delivery tooling: proficiency with collaboration and planning tools (e.g., MS Office, Teams/SharePoint) and structured status reporting</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p style="text-align:justify;"><b><span>Job Purpose:</span></b><span>The <span>General Manager - Country Operations</span> is the single accountable leader for all manufacturing and delivery operations within the country, responsible for one or more sites and owning the full Order-to-Cash (OTC) execution spine from order intake through to revenue recognition. The role carries full P&amp;L accountability and disciplinary leadership of all in-country functions — Operations, Supply Chain, QHSE, Project Management, Planning, and Support — ensuring each site operates in full compliance with FPI standards and applicable local regulations, with particular emphasis on Health, Safety and Environment.</span></p> <p style="text-align:justify;"><span>The job holder drives operational efficiency, optimises plant output, and embeds a culture of continuous improvement and high standards across all sites in line with business requirements. Commercial authority — including pricing, bid approval, and terms — rests with the global Commercial function; the <span>General Manager - Country Operations</span> is accountable for translating confirmed orders into on-time, on-cost, on-quality delivery and converting backlog into revenue.</span></p> <p style="text-align:justify;"><b><span>Job Dimension:</span></b><b><span>&nbsp;</span></b></p> <ul> <li style="text-align:justify;"><span>P&amp;L Ownership: Full country P&amp;L: revenue recognition from order conversion, COGS, manufacturing cost, and country-level SG&amp;A.</span></li> <li style="text-align:justify;"><span>CAPEX Authority: Develop and steward site CapEx plans in line with global Engineering/Manufacturing standards; subject to COO approval thresholds.</span></li> <li style="text-align:justify;"><span>Cost Control: Conversion cost, operational SG&amp;A, and working capital efficiency within the country.</span></li> </ul> <p style="text-align:justify;"><b><span>Key Accountabilities:</span></b></p> <p style="text-align:justify;"><b><span>Order to Cash Delivery:</span></b></p> <ul> <li style="text-align:justify;"><b><span>&nbsp;</span></b><span>Own execution of all confirmed orders from handover by Commercial/Bids through to product delivery and revenue recognition.</span></li> <li style="text-align:justify;"><span>Ensure project milestones, delivery schedules, and quality release gates are met.</span></li> <li style="text-align:justify;"><span>Drive backlog conversion discipline: eliminate bottlenecks, resolve escalations, maintain customer schedule commitments.</span></li> <li style="text-align:justify;"><span>Serve as primary operational interface to the customer post-order.</span></li> <li style="text-align:justify;"><span>Coordinate with Project Management, Planning, Supply Chain, and Manufacturing to maintain one aligned delivery plan per order.</span></li> </ul> <p style="text-align:justify;"><b><span>Manufacturing &amp; Operations:</span></b></p> <ul> <li style="text-align:justify;"><span>Accountable for plant operations across all in-country sites: production output, OEE, conversion cost, and resource utilisation.</span></li> <li style="text-align:justify;"><span>Ensure production meets agreed quality, efficiency, and delivery standards.</span></li> <li style="text-align:justify;"><span>Oversee preventive and corrective maintenance to minimise downtime.</span></li> <li style="text-align:justify;"><span>Drive Right-First-Time (RFT) performance.</span></li> <li style="text-align:justify;"><span>Implement continuous improvement programmes; embed 5S, standard work, and problem-solving in daily management.</span></li> </ul> <p style="text-align:justify;"><b><span>Planning &amp; SOP:</span></b></p> <ul> <li style="text-align:justify;"><span>Own the in-country S&amp;OP process: baseline scheduling, capacity planning, and shopfloor sequencing aligned to the global planning framework.</span></li> <li style="text-align:justify;"><span>Ensure one integrated plan drives manufacturing, supply chain, and delivery commitments.</span></li> <li style="text-align:justify;"><span>Escalate capacity constraints or supply risks to the COO with proposed corrective actions.</span><b></b></li> </ul> <p style="text-align:justify;"><b><span>Supply Chain:</span></b></p> <ul> <li style="text-align:justify;"><span>Accountable for in-country procurement execution, inbound logistics, and warehousing in line with global Supply Chain standards.</span></li> <li style="text-align:justify;"><span>Accountable for outbound delivery and logistics performance.</span></li> <li style="text-align:justify;"><span>Work with the global Supply Chain function on procurement governance, supplier performance, and inventory control.</span></li> </ul> <p style="text-align:justify;"><b><span>P&amp;L and Financial Performance:</span></b></p> <ul> <li style="text-align:justify;"><span>Own the country P&amp;L: revenue from order conversion, manufacturing cost, and country SG&amp;A.</span></li> <li style="text-align:justify;"><span>Ensure budget targets are met; define corrective action plans where performance is behind budget.</span></li> <li style="text-align:justify;"><span>Develop CapEx plans for each site.</span></li> <li style="text-align:justify;"><span>Identify and implement cost-saving initiatives.</span></li> <li style="text-align:justify;"><span>Provide timely, accurate financial reporting to COO and CFO/FP&amp;A.</span><b></b></li> </ul> <p style="text-align:justify;"><b><span>Country Leadership &amp; Alignment:</span></b></p> <ul> <li style="text-align:justify;"><span>Hold disciplinary leadership of all in-country teams: Operations, Supply Chain, Planning, QHSE, Project Management, Engineering support, P&amp;C, Finance, and shared-service interfaces.</span></li> <li style="text-align:justify;"><span>Ensure cross-functional alignment within the country.</span></li> <li style="text-align:justify;"><span>Lead local sales teams operationally; commercial authority remains with the global Commercial function.</span></li> <li style="text-align:justify;"><span>Represent FPI as the senior operational leader with regulators, clients (post-order), contractors, and labour councils.</span><b></b></li> </ul> <p style="text-align:justify;"><b><span>Quality:</span></b><b><span>&nbsp;</span></b></p> <ul> <li style="text-align:justify;"><span>Ensure all products delivered from in-country sites meet FPI quality standards and customer specifications.</span></li> <li style="text-align:justify;"><span>Drive Right-First-Time (RFT) performance and non-conformance (NCM) reduction across all sites.</span></li> <li style="text-align:justify;"><span>Embed quality governance and structured problem-solving in daily line management.</span></li> <li style="text-align:justify;"><span>Ensure customer complaints are responded to promptly with root cause analysis and verified corrective actions.</span></li> <li style="text-align:justify;"><span>Work closely with the Group Quality Director, who holds independent governance authority and direct escalation rights to the COO.</span></li> </ul> <p style="text-align:justify;"><b><span>Continuous Improvement:</span></b></p> <ul> <li style="text-align:justify;"><span>Implement Lean daily management, standard work, and structured problem-solving across all in-country sites.</span></li> <li style="text-align:justify;"><span>Act as the local enabler of digital, AI, and automation initiatives in line with the global Operational Excellence agenda.</span></li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <ul> <li style="text-align:justify;"><span>Ensure continuous improvement activities are clearly defined and actively tracked.</span><b></b></li> </ul> <p style="text-align:justify;"><b><span>Health, Safety and Environment:</span></b></p> <ul> <li style="text-align:justify;"><span>The <span>General Manager - Country Operations</span> is personally accountable for the health, safety, and environmental performance of all sites under their leadership — this is a non-delegable responsibility.</span></li> <li style="text-align:justify;"><span>Visible HSSE leadership is expected at all times: on the shopfloor, in daily management, and in every decision that touches people, plant, or environment.</span></li> <li style="text-align:justify;"><span>Ensure all sites operate in full compliance with FPI HSSE standards, local regulations, and applicable legal obligations.</span></li> <li style="text-align:justify;"><span>Drive a proactive safety culture: zero tolerance for unsafe acts or conditions, with immediate escalation and corrective action.</span></li> <li style="text-align:justify;"><span>Conduct and actively participate in site safety walks, risk assessments, toolbox talks, and HSSE audits.</span></li> <li style="text-align:justify;"><span>Ensure all incidents, near-misses, and unsafe conditions are reported promptly, investigated rigorously, and closed with verified corrective actions.</span></li> <li style="text-align:justify;"><span>Embed HSSE performance in daily line management — not as a separate parallel function.</span></li> <li style="text-align:justify;"><span>Work closely with the Group HSSE &amp; Sustainability Director, who holds independent governance authority and direct escalation rights to the COO.</span></li> </ul> <p style="text-align:justify;"><b><span>Span of Communication:</span></b></p> <p style="text-align:justify;"><b><span>Internal:</span></b></p> <ul> <li style="text-align:justify;"><span>COO – primary reporting line (or Operations MENA Director in MENA region)</span></li> <li style="text-align:justify;"><span>Global Commercial – order handover, customer commitments, revenue recognition</span></li> <li style="text-align:justify;"><span>Global Supply Chain – procurement governance, inbound/outbound logistics standards</span></li> <li style="text-align:justify;"><span>Global Engineering / Manufacturing Technology – process standards, machinery, CapEx</span></li> <li style="text-align:justify;"><span>Group HSSE &amp; Sustainability Director – HSSE standards, audits, independent escalation</span></li> <li style="text-align:justify;"><span>Group Quality Director – QMS, audits, NCR governance, independent escalation</span></li> <li style="text-align:justify;"><span>Global P&amp;C – people policies, grading, performance systems, talent acquisition</span></li> <li style="text-align:justify;"><span>CFO / FP&amp;A – financial reporting, budget, and treasury interfaces</span></li> <li style="text-align:justify;"><span></span></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div>

<p><strong>JOB PURPOSE</strong> To lead and oversee the delivery of end-to-end People Operations services across ONSOR, ensuring alignment with the organization's strategy, HR policies, and regulatory requirements. The role is responsible for driving operational excellence across core HR functions, including talent management, performance management, rewards, HRMS, and employee lifecycle services, while ensuring consistency, governance, and high-quality service delivery. The role acts as a trusted advisor to management and key stakeholders, ensuring the effective implementation of HR frameworks, continuous improvement of HR processes, and the enhancement of the overall employee experience across the organization. <strong>DIMENSIONS</strong> No. of Reports: 2 Budgetary Control: Yes External Interface(s): OIA (Shareholder) Service Providers Consultants External Audit Internal Interface(s): Executive Management Employees Internal Audit <strong>KEY ACCOUNTABILITIES AND RESPONSIBILITIES</strong> 1. People Operations &amp; Service Delivery Lead the end-to-end delivery of HR Operations services across ONSOR, ensuring efficient, consistent, and high-quality HR service delivery aligned with organizational objectives. Ensure standardization, efficiency, and continuous improvement of HR processes, policies, and SLAs across all entities. Act as the focal point for HR Operations, ensuring service quality, issue resolution, and stakeholder satisfaction. Monitor and report on HR operational performance, identifying risks and implementing corrective actions. ________________________________________ 2. Talent Management &amp; Workforce Planning Oversee workforce planning and the execution of recruitment strategies across ONSOR, ensuring talent acquisition aligns with organizational objectives, workforce requirements, and business priorities. Ensure effective and compliant recruitment processes, including governance, assessments, and selection frameworks. Provide oversight on onboarding, employee data integrity, and organizational structure alignment. Lead promotion and progression cycles, ensuring alignment with approved frameworks and governance requirements. ________________________________________ 3. Performance Management &amp; Rewards Lead the implementation and governance of performance management frameworks (IPP, KPIs, calibration, PRC processes). Ensure consistency and quality of performance evaluations across all entities. Oversee performance-related rewards, recognition programs, and incentive frameworks in alignment with company policy. Act as a key advisor to management on performance outcomes, risks, and improvement areas. ________________________________________ 4. Compensation, Benefits &amp; Payroll Governance Oversee payroll processes and ensure accuracy, compliance, and timely delivery across all supported entities. Ensure benefits and compensation practices are aligned with OIA policies, market benchmarks, and internal frameworks. Review and recommend enhancements to compensation and benefits structures. Ensure compliance with statutory requirements (pension, labor law, etc.) and internal controls. ________________________________________ 5. Learning, Development &amp; Organizational Capability Provide direction on learning and development strategies to support organizational capability building. Oversee implementation of training plans and evaluate effectiveness and ROI of development initiatives. Ensure alignment between competency frameworks, career development, and business needs. ________________________________________ 6. Employee Experience &amp; Engagement Lead employee engagement initiatives, surveys, and action planning across ONSOR. Oversee employee relations matters, ensuring fair, consistent, and compliant handling of cases. Drive initiatives to enhance employee experience, culture, and retention. ________________________________________ 7. HR Systems, Data &amp; Reporting Oversee HRMS operations, data governance, and system enhancements. Ensure accuracy, integrity, and confidentiality of employee data across all entities. Lead HR analytics and reporting to support decision-making by executive management. Support digital transformation initiatives within HR, including automation and process optimization. ________________________________________ 8. Governance, Compliance &amp; Stakeholder Management Ensure all HR operations are compliant with OIA HR policies, internal policies, and regulatory requirements. Act as the key interface with internal and external stakeholders (Executive Management, Audit, OIA, consultants). Support Talent Board, PRC, and other governance committees with required data, insights, and reports. Manage audits (internal/external) and ensure timely closure of findings. ________________________________________ 9. Continuous Improvement &amp; Projects Lead HR transformation initiatives, including process redesign, policy enhancements, and system implementation. Drive continuous improvement across HR Operations to enhance efficiency and service delivery. Support strategic HR projects such as HRMS implementation, organization design, and shared services optimization. 10. General Responsibilities Ensure confidentiality, integrity, and professionalism in all HR matters. Promote a culture aligned with organizational values, HSE standards, and best practices. Ensure adherence to SLAs, financial controls, and operational standards.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>JOB REQUIREMENTS</strong> Qualifications and Experience: Bachelor s degree preferably in Human Resources Management Minimum of 8 years of experience in Human Recourses Management or related field CIPD preferred Key Skills and Competencies: Skills / Knowledge Professional certification in organizational behavior, compensation or delivering training is beneficial. Behavioral Competencies Planning &amp; Organizing Flexibility &amp; Adaptability Operational Excellence Collaborative Working Creativity &amp; Innovation Communication Respect &amp; Integrity Problem Solving &amp; Decision Making Leadership Competencies Additional Requirements English (fluent written and verbal) Arabic Mandatory</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We are looking for an&nbsp;<strong>Account Manager</strong>&nbsp;to join our team in&nbsp;<strong>Oman&nbsp;</strong>and be part of our growth. You will be&nbsp;responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.</p><br><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.</li><li>Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails.</li><li>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, delivery time).</li><li>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.</li><li>Generate food coupons, promotions and vouchers from existing restaurants.</li><li>Convince clients/restaurants to the brand promotion of Talabat pictures.</li><li>Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA.</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage restaurants to subscribe to the online payment gateway.</li><li>Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.</li><li>Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.</li><li>Maintain accurate records of all sales and prospecting activities including:<br> &nbsp; &nbsp; &nbsp; -Closed sales<br> &nbsp; &nbsp; &nbsp; -Follow-up activities<br> &nbsp; &nbsp; &nbsp; -Sales expense report<br> &nbsp; &nbsp; &nbsp; -Increased sales report after placing promotions, vouchers and coupons<br> &nbsp; &nbsp; &nbsp; -Restaurant analysis sheet<br> &nbsp; &nbsp; &nbsp; -Account management report</li></ul><br>Qualifications<br><p>Preferred candidates will have:&nbsp;</p><br><ul><li><strong>Fluency&nbsp;in both languages Arabic and English is a must</strong></li><li>Bachelor’s Degree in Business Administration or any other related field&nbsp;</li><li>Minimum of 5+ years’ experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel&nbsp;&amp; Reporting Skills</li><li>Negotiation &amp; Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><br>Additional Information<br><p>Join Our Vibrant Team in Oman - Where Work Meets Innovation and Fun!</p><br><ul><li><strong>Grow With Us</strong>: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li><strong>Diverse &amp; Inclusive:</strong>&nbsp;With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</li><li><strong>Make a Difference:</strong>&nbsp;Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li><strong>Fun &amp; Community:&nbsp;</strong>Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</li><li><strong>Daily Perks</strong>: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</li><li><strong>Health &amp; Wellness:</strong>&nbsp;With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>We are looking for a Supervisor Rider On Ground Ops for our Logistics Operations to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.<br> &nbsp;</p><br><p>You will lead a team of coordinators who form the essence for our logistics operations for the allocated zones, and you’ll work closely with line-manager and local cross-functional teams to achieve objective key-results, and ensure to deliver a seamless experience to our customers!&nbsp;</p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li>Monitor, investigate, and act on Fleet Partner Rider fraud signals at the zone and individual level, ensuring timely detection, escalation, and resolution of fraudulent behaviours.</li><li>Lead operational compliance oversight across allocated zones, ensuring Fleet Partner Riders adhere to platform policies, standard operating procedures, and regulatory requirements.</li><li>Supervise and enforce anti-fraud controls during live operations, proactively identifying anomalies and coordinating swift corrective action.</li><li>Lead and manage a team of Rider Coordinators, setting clear accountability frameworks around fraud detection targets and operational compliance adherence rates.</li><li>Conduct regular on-ground site visit audits and spot checks across allocated zones to validate Fleet Partner Rider behaviour, verify operational compliance, and gather firsthand intelligence on emerging fraud patterns.</li><li>Serve as the primary liaison between Fleet Partner Riders, vendors, and internal stakeholders on operational compliance-related matters, ensuring fair, transparent, and consistent enforcement.</li><li>Own the end-to-end process for Fleet Partner Rider-level cancellation fraud — identifying patterns, building action plans, and tracking resolution outcomes.</li><li>Produce weekly reporting to line management covering fraud trends, operational compliance KPIs, open investigations, and recommended corrective actions.</li><li>Drive continuous improvement of fraud detection and operational compliance SOPs, contributing recommendations based on ground-level findings.</li><li>Execute special operational compliance and fraud-related projects within agreed timelines and quality standards.</li><li>Support wider operations and stakeholder requests as directed by line man<strong>agement.</strong></li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>Bachelor's Degree</li><li>4-5 years of experience in food/grocery tech industry is highly preferred</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Strong communication skills, both written and verbal. English and Arabic is a must. Urdu is a plus.&nbsp;</li><li>Influencer and a negotiation with good public speaking and presentation skills</li><li>People management skills: Experience of managing bigger group of people</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong><br> We’re looking for a Senior Category Manager to join the team and focus on growing our own<br> Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery<br> of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar,<br> Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br>Qualifications<br><p><strong>What’s On Your Plate?</strong></p><br><ul><li>Lead within the team on developing a pricing strategy that meets our objectives by country</li><li>Lead on identifying our target competitors, collecting retail audits, Setting the pricing matrix, and support on testing and analyzing results</li><li>Lead on Assortment Guidelines ( Breadth &amp; Depth)</li><li>Lead on SKU Limit, Brand Limit, by category depending on Different Category Roles</li><li>Develop reports to assess the performance of the categories covering low performing items, GMROI, Potential categories for assortment increase/ decrease, Cohorts &amp; Csat scores.</li><li>Do regular maintenance for the pricing strategies and resolve items with margin erosion, and items that jeopardize our price perception</li><li>Lead on Identifying Brands that are Available in Targeted players in the market that might fit Tmart’s Concept and target customers</li><li>Perform category performance reviews, by doing proper category rationalization exercises to identify items that need to be closed out and categories that require more listings</li><li>Work with team by identifying category roles and item roles by taking into consideration different market dynamics and consumer behaviours</li><li>Lead discussions with price scrapping providers to enhance results and data accuracy</li><li>Evaluate compliance with the pricing strategy based on pricing tools and guidelines</li><li>Lead on implementing the promo trade plans and identify regional events</li><li>Lead with marketing teams on communication channels for campaigns to reach existing and new customers</li><li>Lead on assessing the performance &amp; ROI of each campaign and support them on taking proper decisions</li><li>Set proper targets for promo contribution depending on market dynamics and company objectives</li><li>Coordinate with marketing teams on developing new marketing tools that help us acquire new customers and retain existing ones</li><li>Lead on Supplier business reviews, Negotiate commercial agreements that enhances Tmart’s Profitability</li><li>Work closely with the Regional commercial team to drive Affordability, profitability and differentiated assortment</li></ul><br>Additional Information<br><p><strong>What Did We Order?</strong></p><br><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls.</li><li>No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several</li><li>tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic</li></ul><br><br> </div>

<p><h4>About us</h4> <p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p> <h4>Role summary</h4> <p>The Supply Chain Manager is accountable for the effective strategic and operational leadership and delivery of contracting, sourcing, expediting, inventory, preservation, and logistic services under the contract. The role is responsible for ensuring that end-to-end supply chain activities are executed safely, efficiently, and in full compliance with company work practices, governance standards, contractual requirements, and applicable procedures aligned with business objectives, governance requirements, and continuous improvement priorities.</p> <h4>Key responsibilities</h4> <ul> <li>Provide leadership for procurement activities required to support project delivery, including the execution of purchase orders and sourcing of materials through approved company systems.</li> <li>Oversee the complete supply chain lifecycle for each purchase order, ensuring compliance with contract requirements, company procedures, and applicable work practices.</li> <li>Lead, guide, and develop sourcing and logistics personnel by establishing effective control mechanisms, strengthening process discipline, and improving operational efficiency.</li> <li>Develop and implement supply chain strategies that support continuous improvement across contracting, sourcing, logistics, expediting, inventory, and preservation activities.</li> </ul> <h4>Contracting, sourcing, and commercial management</h4> <ul> <li>Conduct market intelligence activities and support the identification of additional suppliers to enhance competition and strengthen the supplier base.</li> <li>Coordinate technical evaluations, review and approve price comparisons, and recommend contract or purchase awards following negotiation and evaluation.</li> <li>Participate in commercial negotiations to secure best value for the company while ensuring adherence to established processes and procedures.</li> <li>Identify, deliver, and maximize cost-saving opportunities in accordance with Contract Optimization Review requirements.</li> <li>Develop cost modelling capability and establish cost-benchmarking practices within the procurement team.</li> <li>Support company Materials Category Managers by providing data analysis, demand analysis, demand aggregation and related procurement insights.</li> </ul> <h4>Governance, compliance, and process control</h4> <ul> <li>Ensure that contracting, sourcing, and logistics processes are governed, auditable, and consistently executed to the required quality standards.</li> <li>Implement applicable governance, sourcing, and logistics models, including relevant policies, procedures, and controls within the contractor organization.</li> <li>Establish and maintain a robust approval process for all milestone payment requests.</li> <li>Monitor compliance across sourcing and logistics activities and ensure consistent application of approved systems, methods, and procedures.</li> <li>Serve as the process owner for sourcing and logistics systems, ensuring effective oversight, governance, and continuous improvement.</li> </ul> <h4>Vendor, logistics, and inventory management</h4> <ul> <li>Manage vendor performance to ensure that delivery targets, service expectations, and contractual obligations are achieved.</li> <li>Ensure fair, transparent, and equitable engagement with vendors, subcontractors, and Omani Local Community Contractors in accordance with established business principles.</li> <li>Oversee logistics services, including transportation activities, to ensure safe, efficient, and compliant execution.</li> <li>Conduct biannual reviews to assess whether items should be incorporated into existing frame agreements or used to establish new frame agreements.</li> <li>Apply comprehensive knowledge of contracting, materials planning, sourcing, expediting, logistics, and inventory management to support effective supply chain delivery.</li> </ul> <h4>Key interfaces</h4> <ul> <li>Contract Manager and senior contract leadership for strategic direction, reporting, escalation, and performance oversight.</li> <li>Company Materials Category Managers and procurement stakeholders for demand analysis, category alignment, sourcing strategy, and commercial decision support.</li> <li>Sourcing, logistics, expediting, inventory, and preservation teams for day-to-day execution, process control, and performance improvement.</li> <li>Vendors, subcontractors, and Omani Local Community Contractors for supplier engagement, delivery performance, and compliance with business principles.</li> <li>Governance, finance, and technical review stakeholders for approvals, audits, cost control, milestone payments, and technical evaluations.</li> <li>Continuous coordination with PDO representatives, project management, contracting teams, engineering disciplines, QA/QC, construction, finance, suppliers, freight forwarders, consolidation centers and logistics service providers.</li> </ul> <h4>Key performance indicators</h4> <p>Ensure the achievement of the below minimum KPIs as per the contractual requirements:</p> <ul> <li>Procurement cycle time from PR to PO</li> <li>On-time order placement and milestone achievement</li> <li>Vendor delivery performance</li> <li>Long-lead item delivery compliance</li> <li>Cost savings and value improvement initiatives</li> <li>Compliance with PDO procurement governance and audit requirements</li> <li>Accuracy and timeliness of procurement and logistics reporting</li> <li>Resolution time for procurement, logistics and material issues</li> </ul> <h4>Reporting line and regular reporting</h4> <ul> <li>Prepare and submit monthly reports and any additional reports required by the company.</li> <li>Report directly to the Contract Manager and provide regular updates on supply chain performance, compliance, and key areas requiring management attention.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in engineering, operations management, business administration, or a related discipline.</li> <li>Membership in an internationally recognized professional institute is preferred.</li> <li>Minimum of 18 years of relevant experience in contracting and sourcing, inventory management, cost modelling, and change management, including at least 7 years in a senior role, preferably within an oil and gas organization in or around the Middle East region.</li> <li>Extensive knowledge of supply chain management processes, systems, commercial intelligence, and relevant industry best practices.</li> <li>Advanced proficiency in data management tools, computer software applications, ERP systems, and SAP sourcing functionality.</li> <li>Excellent written and spoken English, supported by strong communication, interpersonal, team leadership, and people management skills.</li> </ul> <h4>Moving forward together</h4> <p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p> <p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p> <p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p> <p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p> <p>What the role covers</p> <ul> <li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li> <li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li> <li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li> <li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li> <li>Setting and upholding the quality bar at each stage gate across the programme</li> <li>Line managing the programme office executive, business analysts, test manager, and testing team</li> <li>Providing candid, evidenced delivery reporting to the programme director and board</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p> <p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p> <p>What this is</p> <p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p> <p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p> <p>What the role covers</p> <ul> <li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li> <li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li> <li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li> <li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li> <li>Setting and upholding the quality bar at each stage gate across the programme</li> <li>Line managing the programme office executive, business analysts, test manager, and testing team</li> <li>Providing candid, evidenced delivery reporting to the programme director and board</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p> <p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p> <p>What this is</p> <p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>

<p><h4>About us</h4> <p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p> <h4>Core responsibilities</h4> <ul> <li>Lead and manage project controls teams on a day-to-day basis, ensuring clear priorities, delivery focus, and accountability</li> <li>Drive integration of cost, schedule, and progress data, ensuring alignment and a single version of the truth</li> <li>Consolidate complex information into clear, concise, and decision-ready insights for management</li> <li>Ensure all reporting is consistent, accurate, and aligned across projects and stakeholders</li> <li>Establish and enforce structured workflows, improving efficiency and eliminating disconnects across teams</li> <li>Act as the key interface across disciplines and with the client, aligning expectations and outputs</li> <li>Identify issues early, take ownership, and drive resolution across teams</li> <li>Operate under pressure to deliver high-quality outputs to tight deadlines</li> <li>Improve processes and ways of working in a practical and implementable manner</li> <li>Bring together fragmented teams and environments into a cohesive, aligned function</li> </ul> <h4>Key capabilities</h4> <ul> <li>Ability to plan ahead and stay ahead of issues</li> <li>Strong information consolidation and synthesis skills</li> <li>Ability to operate effectively under pressure and ambiguity</li> <li>Strong coordination and leadership across multiple teams and stakeholders</li> <li>Confidence in driving decisions and pushing for outcomes</li> <li>Ability to simplify complex data into clear, actionable messages</li> </ul> <h4>Minimum requirements</h4> <ul> <li>12+ years’ experience in EPC/EPCm environments, with exposure to large capital projects and multi-project portfolio delivery</li> <li>Proven experience leading or coordinating project controls, cost, or planning teams in complex delivery environments</li> <li>Strong technical background in cost management and planning, with the ability to understand and challenge outputs across disciplines</li> <li>Demonstrable experience working across integrated cost, schedule, and performance reporting frameworks</li> <li>Experience managing stakeholders, including client-facing interactions within major project environments</li> <li>Degree in Engineering, Quantity Surveying, Project Controls, or a related discipline (typically required for visa and compliance purposes)</li> </ul></p><p></p>

<div> <p><br></p> <p> </p> <p> <strong>Job purpose </strong> </p> <p> <strong> </strong> </p> <p>Lead and govern OQ8 digitalization initiatives by identifying, prioritizing and delivering fit-for-purpose digital solutions that simplify and standardize business processes, improve data visibility and decision making, and enhance user experience. The role is accountable for translating business requirements into scalable digital products/automation (e.g., low-code, workflow, integrations, RPA and analytics), ensuring effective stakeholder engagement, vendor management, solution quality, cyber/IT compliance, and benefits realization across Muscat and Duqm operations.</p> <p>The position will act in accordance with OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p> <p> <strong>Main tasks and responsibilities:</strong> </p> <ul> <li>Own and be accountable for end-to-end digitalization and digital application activities, ensuring delivery performance meets agreed scope, schedule, cost, quality, service KPIs/SLAs/OLAs and business value outcomes across Muscat and Duqm operations</li> <li>Define, maintain and govern the digitalization roadmap, demand intake, prioritization pipeline, digital/data strategy and multi-year business, application, integration and data roadmaps, ensuring alignment with corporate strategy, architecture standards, data governance, value drivers and measurable benefits realization.</li> <li>Lead the digital vision, digital agenda and organizational change program by working with stakeholders across all functions and business lines to identify opportunities, quick wins, value hunting initiatives, disruptive technologies, capability-building needs, communications, adoption measurement and ownership for successful delivery.</li> <li>Develop, manage and report on the digital project/product portfolio, including initiative scoping, charters, business cases, KPIs/benefits, timelines, resourcing, dependencies, portfolio performance, executive/steering reporting and ROI/value realization across business units.</li> <li>Translate business requirements into fit-for-purpose digital initiatives and products, ensuring process, data, solution, integration, support, change and user experience requirements are addressed consistently and aligned with ERP and related corporate platforms.</li> <li>Plan, coordinate and lead digital delivery using agile and/or waterfall methods, covering discovery, process mapping/redesign, service design/UX input where applicable, prototyping, configuration/development, testing, UAT, sign-offs, cutover, hypercare and transition to support/operations.</li> <li>Define and implement standards, procedures, guidelines and process maps for digitalization delivery and run, including requirements, design, coding/configuration, testing, release, change control, documentation, support model and information management practices.</li> <li>Evaluate, select and implement appropriate technologies for multi-location initiatives, including workflow/BPM, low-code platforms such as Power Platform, RPA, forms/portals, integrations/APIs, data/BI dashboards, mobility and omni-channel web/mobile solutions, and PoV pilots for emerging technologies where applicable.</li> <li>Establish and manage the digital ecosystem through local and global partnerships, including vendor/partner selection, scope of work definition, deliverable review and acceptance, performance monitoring, contract compliance, invoicing support, service reviews, improvement plans, knowledge transfer and documentation updates.</li> <li>Ensure solution quality, operational readiness and compliance by embedding architecture alignment, secure-by-design practices, cyber security, data privacy, information management, Microsoft 365/Azure enterprise controls, testing discipline, UAT participation, risk assessments, remediation actions and required go-live/closure approvals.</li> <li>Oversee access governance and data governance for solutions within scope by validating access requests, ensuring role-based access aligns with job responsibilities, preventing excessive or unauthorized privileges, defining data ownership, improving data quality, aligning master/reference data and standardizing reporting definitions/KPIs.</li> <li>Ensure stable operation and lifecycle management of delivered digital solutions by coordinating incident/problem follow-up through Service Desk/ITIL processes, major incident escalation, root-cause elimination, enhancement backlog management, application inventory/rationalization, version/patch planning, obsolescence, retirement and technical debt management. </li> <li>Coordinate change enablement, release management and operational resilience by aligning CAB/approvals, release windows, communications, back-out plans, BCP/DR requirements where applicable, backup/restore expectations and support readiness to reduce production risk and service disruption.</li> <li>Drive adoption and continual improvement through communications, training, awareness sessions, SOPs/user guides, super-user enablement, usage analytics, user feedback, document lifecycle controls, metadata/classification, access controls and audit trail practices.</li> <li>Maintain a repository of digital knowledge, including technology trends, standards, patterns, reusable components and lessons learned, and recommend feasible improvements and innovations relevant to OQ8</li> </ul> <p> <strong>Education requirements</strong> </p> <ul> <li>Minimum Qualification for this position is a Bachelor s Degree in computer science / information systems / computer engineering or relevant Field</li> </ul> <p> <strong>Background and experience</strong> </p> <p> <strong>Competencies and skills</strong> </p> <ul> <li>10 years of relevant experience in digitalization / digital transformation / IT delivery or relevant field.</li> <li>Process mapping and redesign (Lean/continuous improvement), requirements management and stakeholder facilitation.</li> <li>Digital solution delivery (agile/waterfall), product ownership, backlog management and release planning.<br>Automation and workflow tools (RPA, low-code platforms, BPM/workflow, forms/portals)<br>Data and analytics (data quality, reporting/visualization, KPI design, dashboards)<br>Systems integration (APIs, interfaces), identity/access considerations, and operational support/hypercare<br>Vendor/outsourced delivery management and business case / benefits tracking<br>Experience in oil &amp; gas / refinery / industrial operations environment (preferred).</li> <li>Leadership exposure and ability to lead teams toward shared objectives and goals</li></ul><ul> </ul> </div> <p> </p>