Sales Rep. Jobs in Oman
616 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>LIEU : Neuilly sur Seine</p><br><p>Date : Janvier 2027</p><br><p>DUREE : 6 mois</p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin. </p><br><p>La Division Parfums Beauté poursuit le renforcement de ses capacités de pilotage de la performance financière et extra-financière, dans un contexte d’évolution continue des systèmes, des outils et des exigences réglementaires (CSRD, ESG). Rattaché(e) au Responsable Projets Finance & Performance ESG, et en lien étroit avec les équipes Finance, Sustainability et la Direction des Systèmes d’Informations (SI), vous accompagnerez l’équipe Finance sur des sujets de Business Intelligence et de gestion de projets data. Vous serez au cœur des initiatives visant à renforcer l’analyse, la valorisation et le pilotage de la performance de la Division Parfums Beauté.</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><ul><li><p><b>Participation aux projets Finance & ESG</b> <b>:</b></p><br><ul><li><p>Soutenir l’équipe projets dans la gestion et le suivi des projets de transformation et d’optimisation des outils et process financiers (diagnostic, planification, documentation, validation des besoins métiers, tests, reporting).</p><br></li><li><p>Participer à la collecte, à la documentation et à la validation des besoins métiers auprès des équipes Finance et Sustainability.</p><br></li><li><p>Organiser et participer aux phases de tests utilisateurs (UAT), formaliser les plans de tests, suivre l’exécution et recenser les anomalies.</p><br></li><li><p>Assurer la remontée, le suivi et la résolution des incidents en lien étroit avec les équipes IT et les parties prenantes métiers.</p><br></li><li><p>Participer à la mise en place de process efficaces de gestion, transformation et valorisation de la donnée (data management, automatisation, amélioration continue).</p><br></li></ul></li><li><p><b>Accompagnement au changement & formation</b></p><br><ul><li><p>Communication de projets : Concevoir et diffuser des supports de communication (présentations, newsletters, vidéos) pour accompagner le déploiement des projets finance auprès des équipes</p><br></li><li><p>Création de contenus : Réaliser des vidéos explicatives ou témoignages, rédiger des articles/newsletters, et concevoir des présentations visuellement attractives pour faciliter la compréhension et l’adhésion autour des nouveaux outils ou processus</p><br></li></ul></li></ul><p>CE QUE VOUS APPORTEREZ</p><br><ul><li><p>Étudiant(e) en formation supérieure (Bac +4/5), école de commerce, université, ou école d’ingénieur, avec une spécialisation en data, BI, gestion de projet ou finance</p><br></li><li><p>Première expérience en BI, gestion de projet ou data appréciée (stage, alternance…)</p><br></li><li><p>Maîtrise des outils BI (Power BI, Excel…)</p><br></li><li><p>Esprit analytique, rigueur et capacité à synthétiser</p><br></li><li><p>Sens de l’organisation, autonomie et goût pour le travail en équipe</p><br></li><li><p>Anglais professionnel (écrit et oral)</p><br></li></ul><p>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR</p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant ; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>LIEU</span></span><span><span>: </span></span><span><span>Neuilly sur Seine</span></span></p><br><br><p><span><span>Date</span></span><span><span>: </span></span><span><span>Janvier 2027</span></span></p><br><br><p><span><span>DUREE</span></span><span><span>: 6 mois</span></span></p><br><br><p><span><span>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</span></span></p><br><br><p><span><span>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin. </span></span></p><br><br><p><b><span><span>VOTRE IMPACT CHEZ CHANEL</span></span></b></p><br><br><p><span><span>Intégré(e) au sein de notre Direction </span><span>Distribution</span><span> et Expérience Client, vous accompagnerez la Cheffe de Projet Marketing Digital dans ses missions et participerez à l'établissement de la stratégie digitale à l'international dans la mise en œuvre du parcours client sur le chanel.com.</span></span></p><br><br><p><span><span>Vous assurez le bon déroulement des campagnes en lien avec les équipes du siège (E-commerce/Webmasters, Direction Artistique Digitale, Marketing International, Médias, Social media, CRM, E-</span><span>retail</span><span>, Editions, ...) et les 8 régions (73 marchés au total) sur les plateformes digitales :</span></span></p><br><br><ul><li><p><span><span>Assurer la coordination avec les autres points de contact digitaux</span></span></p><br></li></ul><br><ul><li><p><span><span>Partager des informations liées à la campagne auprès des régions</span></span></p><br></li></ul><br><ul><li><p><span><span>Recetter les liens </span><span>preview</span><span> avec les marchés et vérifier la bonne mise en ligne sur le chanel.com.</span></span></p><br></li></ul><br><ul><li><p><span><span>Partager les URLs, les dates de mise en ligne et les informations de la campagne aux contacts internes digitaux.</span></span></p><br></li></ul><br><ul><li><p><span><span>Réceptionner et partager les assets reçus par la Direction Artistique.</span></span></p><br></li></ul><br><ul><li><p><span><span>Participer à l’analyse des performances de chacune des campagnes avec l’équipe Analytics.</span></span></p><br></li></ul><br><ul><li><p><span><span>A échéance des droits des visuels de campagnes, s’assurer du retrait de ces derniers.</span></span></p><br></li></ul><br><p><br><span><span>Vous êtes garant de la création et de la gestion du calendrier e-merchandising auprès des 8 régions jusqu’à sa mise en ligne sur les différentes locales via les webmasters.</span></span></p><br><ul><li><p><span><span>Création du brief global d'e-merchandising afin de s'assurer de la bonne visibilité des campagnes.</span></span></p><br></li></ul><br><ul><li><p><span><span>Validation des briefs proposés par les marchés.</span></span></p><br></li></ul><br><ul><li><p><span><span>Suivi de l'implémentation des updates de e-merchandising sur chanel.com.</span></span></p><br></li></ul><br><p><span><span>Vous assurez la veille internationale des opérations de communication digitales et des dernières innovations technologiques avec un objectif de partage à l’équipe afin de nourrir la réflexion sur les prochains briefs.</span></span></p><br><br><br><p><b><span><span>CE QUE VOUS APPORTEREZ</span></span></b></p><br><br><ul><li><p><span><span>De formation supérieure type école de commerce ou université, vous possédez une première expérience dans le digital, la gestion de projet et/ou e-commerce.</span></span></p><br></li></ul><br><ul><li><p><span><span>Dynamique, curieux-se et autonome, vous êtes reconnu(e) pour votre organisation et votre rigueur, votre esprit d'équipe ainsi que pour votre relationnel.</span></span></p><br></li></ul><br><ul><li><p><span><span>Vous parlez anglais niveau minimum courant et maîtrisez le pack office. Vous possédez une bonne capacité d’analyse et de synthèse.</span></span></p><br></li></ul><br><ul><li><p><span><span>Votre sensibilité au luxe, au marché des cosmétiques et votre passion pour l'univers digital sont des atouts pour la réussite de cette mission.</span></span></p><br></li></ul><br><p><b><span><span>CE QUI VOUS ENTHOUSIASME ET Ce que CHANEL peut vous offrir </span></span></b></p><br><br><p><span><span>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant</span></span><span><span>; où la création et l’humain sont au cœur des préoccupations.</span></span></p><br><br><p><span><span>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</span></span></p><br><br><p><span><span>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL. </span></span></p><br><br><p><span><span>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</span></span></p><br><br><br><br> </div>
<p><h4>Description</h4>
<p><strong>The opportunity</strong><br>
A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. This is a build-stage organisation growing to approximately fifty people over its first two years, and it needs someone to build and run the entire corporate infrastructure from the ground up.</p>
<p>We are hiring a Head of Corporate Services to own premises, HR, finance back-office, corporate IT, travel, and governance administration as a single integrated function. This is not a supervisory role over a team of specialists. It is a working post: the person we are looking for remains personally involved in the work, makes the decisions, and is accountable for the outcomes regardless of whether they are delivered through direct staff or outsourced providers.</p>
<h4>What the role covers</h4>
<ul>
<li>Sourcing, negotiating, and managing the company's office lease and fit-out; ongoing facilities management and physical security</li>
<li>Payroll, benefits, leave, expense systems, and visa and immigration administration for all staff and dependants</li>
<li>Drafting and enforcing the employee handbook and HR policies; compliance with Omani Labour Law and Omanisation requirements</li>
<li>Selecting and managing external accountants, auditors, and tax advisors; bookkeeping, accounts payable, accounts receivable, and cash management; establishing and managing banking relationships</li>
<li>Corporate IT: end-user devices, M365 administration, identity management, IT support, and cybersecurity for corporate systems</li>
<li>Owning the corporate travel policy; managing the travel agency and duty-of-care arrangements for travelling staff</li>
<li>Maintaining statutory records and registers; coordinating board and committee meetings; filing statutory returns; managing the corporate insurance programme</li>
<li>Maintaining the master vendor and contract register; negotiating, renewing, and terminating corporate service contracts</li>
</ul>
<h4>Requirements</h4>
<p><strong>Who we are looking for</strong><br>
At least 10 years in corporate services, operations, or general management roles, with at least five years at senior level. A demonstrable track record of leading a small, multi-disciplinary corporate function, not solely managing large departments staffed by specialists. Proven experience either establishing a regulated financial entity in Oman or the GCC, or leading the corporate function of an existing regulated entity of comparable size. Working knowledge of Omani Labour Law, immigration procedures, and corporate regulations. Demonstrated capability across multiple disciplines concurrently: premises, HR, finance, IT, and governance. Fluent in Arabic and English, written and spoken.</p>
<p>Experience in a financial market infrastructure, bank, or other regulated financial services entity is an advantage. So is familiarity with the IFC Oman regulatory framework and prior experience in a start-up or greenfield environment.</p>
<h4>What this is</h4>
<p>On day one, the office does not exist, the payroll has not been run, the banking has not been established, and the IT has not been deployed. Within twelve months, all of it needs to be running to the standard of an international regulated institution. The person who takes this role will have built it. If that is the kind of challenge you are looking for, and you have the breadth of experience to deliver it, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>The opportunity</strong><br>
A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. This is a build-stage organisation growing to approximately fifty people over its first two years, and it needs someone to build and run the entire corporate infrastructure from the ground up.</p>
<p>We are hiring a Head of Corporate Services to own premises, HR, finance back-office, corporate IT, travel, and governance administration as a single integrated function. This is not a supervisory role over a team of specialists. It is a working post: the person we are looking for remains personally involved in the work, makes the decisions, and is accountable for the outcomes regardless of whether they are delivered through direct staff or outsourced providers.</p>
<h4>What the role covers</h4>
<ul>
<li>Sourcing, negotiating, and managing the company's office lease and fit-out; ongoing facilities management and physical security</li>
<li>Payroll, benefits, leave, expense systems, and visa and immigration administration for all staff and dependants</li>
<li>Drafting and enforcing the employee handbook and HR policies; compliance with Omani Labour Law and Omanisation requirements</li>
<li>Selecting and managing external accountants, auditors, and tax advisors; bookkeeping, accounts payable, accounts receivable, and cash management; establishing and managing banking relationships</li>
<li>Corporate IT: end-user devices, M365 administration, identity management, IT support, and cybersecurity for corporate systems</li>
<li>Owning the corporate travel policy; managing the travel agency and duty-of-care arrangements for travelling staff</li>
<li>Maintaining statutory records and registers; coordinating board and committee meetings; filing statutory returns; managing the corporate insurance programme</li>
<li>Maintaining the master vendor and contract register; negotiating, renewing, and terminating corporate service contracts</li>
</ul>
<h4>Requirements</h4>
<p><strong>Who we are looking for</strong><br>
At least 10 years in corporate services, operations, or general management roles, with at least five years at senior level. A demonstrable track record of leading a small, multi-disciplinary corporate function, not solely managing large departments staffed by specialists. Proven experience either establishing a regulated financial entity in Oman or the GCC, or leading the corporate function of an existing regulated entity of comparable size. Working knowledge of Omani Labour Law, immigration procedures, and corporate regulations. Demonstrated capability across multiple disciplines concurrently: premises, HR, finance, IT, and governance. Fluent in Arabic and English, written and spoken.</p>
<p>Experience in a financial market infrastructure, bank, or other regulated financial services entity is an advantage. So is familiarity with the IFC Oman regulatory framework and prior experience in a start-up or greenfield environment.</p>
<h4>What this is</h4>
<p>On day one, the office does not exist, the payroll has not been run, the banking has not been established, and the IT has not been deployed. Within twelve months, all of it needs to be running to the standard of an international regulated institution. The person who takes this role will have built it. If that is the kind of challenge you are looking for, and you have the breadth of experience to deliver it, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p>
<p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p>
<p>What the role covers</p>
<ul>
<li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li>
<li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li>
<li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li>
<li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li>
<li>Setting and upholding the quality bar at each stage gate across the programme</li>
<li>Line managing the programme office executive, business analysts, test manager, and testing team</li>
<li>Providing candid, evidenced delivery reporting to the programme director and board</li>
</ul>
<p>Requirements</p>
<p>Who we are looking for</p>
<p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p>
<p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p>
<p>What this is</p>
<p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p>
<p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p>
<p>What the role covers</p>
<ul>
<li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li>
<li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li>
<li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li>
<li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li>
<li>Setting and upholding the quality bar at each stage gate across the programme</li>
<li>Line managing the programme office executive, business analysts, test manager, and testing team</li>
<li>Providing candid, evidenced delivery reporting to the programme director and board</li>
</ul>
<p>Requirements</p>
<p>Who we are looking for</p>
<p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p>
<p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p>
<p>What this is</p>
<p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>
<p><h4>Company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Job description</h4>
<p>The Senior Officer – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across General and Medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p>
<h4>What you will do (key responsibilities)</h4>
<ul>
<li>Maintain and expand the broker portfolio on both General and Medical lines of business.</li>
<li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio.</li>
<li>Handle renewal management and related coordination with both brokers and the underwriting team.</li>
<li>Prepare business/performance reports on a monthly basis and share them with the line manager.</li>
<li>Conduct portal presentations and training for brokers on various products offered by Orient.</li>
<li>Monitor and analyse broker performance on a regular basis.</li>
<li>Support the Finance Department on credit control related issues.</li>
<li>Maintain excellent rapport with both internal and external stakeholders.</li>
<li>Build a strong pipeline of corporate accounts for each quarter.</li>
<li>Update and maintain all KYC related documents of the panel broker.</li>
<li>Ensure adherence to all regulatory and compliance related processes required by the company.</li>
</ul>
<h4>Required skills to be successful (qualification)</h4>
<ul>
<li>Education: Bachelor’s / Master’s / Diploma.</li>
<li>Experience: Minimum 5 years in a broker relations role.</li>
<li>Certification: Insurance certification will be an added advantage.</li>
<li>Excellent communication and people management skills.</li>
</ul>
<h4>About Orient Insurance PJSC</h4>
<p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>
<p><h4>Company</h4>
<p>Al Futtaim Private Company LLC</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Job description</h4>
<p>The Assistant Vice President – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across general and medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p>
<h4>What you will do (key responsibilities)</h4>
<ul>
<li>Maintain and expand the broker portfolio, mainly on general insurance and other lines</li>
<li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio</li>
<li>Handle renewal management and related coordination with both brokers and the underwriting team</li>
<li>Prepare business and performance reports on a monthly basis and share them with the line manager</li>
<li>Conduct portal presentations and training for brokers on various products offered by Orient</li>
<li>Monitor and analyse broker performance on a regular basis</li>
<li>Support the finance department on credit control related issues</li>
<li>Maintain excellent rapport with both internal and external stakeholders</li>
<li>Build a strong pipeline of corporate accounts for each quarter</li>
<li>Update and maintain all KYC-related documents of the panel broker</li>
<li>Ensure adherence to all regulatory and compliance related processes required by the company</li>
</ul>
<h4>Required skills to be successful (qualification)</h4>
<ul>
<li>Education: Bachelor’s, Master’s or Diploma</li>
<li>Experience: Minimum 5 years in a broker relations role</li>
<li>Certification: Insurance certification will be an added advantage</li>
<li>Excellent communication and people management skills</li>
</ul>
<h4>About Orient Insurance PJSC</h4>
<p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Job description</h4>
<p>The Assistant Vice President – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across General and Medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p>
<h4>What you will do (key responsibilities)</h4>
<ul>
<li>Maintain and expand the broker portfolio, mainly on General Insurance and other lines</li>
<li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio</li>
<li>Handle renewal management and related coordination with both brokers and the underwriting team</li>
<li>Prepare business/performance reports on a monthly basis and share them with the line manager</li>
<li>Conduct portal presentations and training for brokers on various products offered by Orient</li>
<li>Monitor and analyse broker performance on a regular basis</li>
<li>Support the Finance Department on credit control–related issues</li>
<li>Maintain excellent rapport with both internal and external stakeholders</li>
<li>Build a strong pipeline of corporate accounts for each quarter</li>
<li>Update and maintain all KYC-related documents of the panel broker</li>
<li>Ensure adherence to all regulatory and compliance-related processes required by the company</li>
</ul>
<h4>Required skills to be successful (qualification)</h4>
<ul>
<li>Education: Bachelor’s / Master’s / Diploma</li>
<li>Experience: Minimum 5 years in a broker relations role</li>
<li>Certification: Insurance certification will be an added advantage</li>
<li>Excellent communication and people-management skills</li>
</ul>
<h4>About Orient Insurance PJSC</h4>
<p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>
<p><h4>Company</h4>
<p>Al Futtaim Private Company LLC</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Job description</h4>
<p>The Assistant Vice President – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across general and medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p>
<h4>What you will do (key responsibilities)</h4>
<ul>
<li>Maintain and expand the broker portfolio, mainly on general insurance and other lines</li>
<li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio</li>
<li>Handle renewal management and related coordination with both brokers and the underwriting team</li>
<li>Prepare business and performance reports on a monthly basis and share them with the line manager</li>
<li>Conduct portal presentations and training for brokers on various products offered by Orient</li>
<li>Monitor and analyse broker performance on a regular basis</li>
<li>Support the finance department on credit control related issues</li>
<li>Maintain excellent rapport with both internal and external stakeholders</li>
<li>Build a strong pipeline of corporate accounts for each quarter</li>
<li>Update and maintain all KYC-related documents of the panel broker</li>
<li>Ensure adherence to all regulatory and compliance related processes required by the company</li>
</ul>
<h4>Required skills to be successful (qualification)</h4>
<ul>
<li>Education: Bachelor’s, Master’s or Diploma</li>
<li>Experience: Minimum 5 years in a broker relations role</li>
<li>Certification: Insurance certification will be an added advantage</li>
<li>Excellent communication and people management skills</li>
</ul>
<h4>About Orient Insurance PJSC</h4>
<p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Job description</h4>
<p>The Assistant Vice President – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across General and Medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p>
<h4>What you will do (key responsibilities)</h4>
<ul>
<li>Maintain and expand the broker portfolio, mainly on General Insurance and other lines</li>
<li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio</li>
<li>Handle renewal management and related coordination with both brokers and the underwriting team</li>
<li>Prepare business/performance reports on a monthly basis and share them with the line manager</li>
<li>Conduct portal presentations and training for brokers on various products offered by Orient</li>
<li>Monitor and analyse broker performance on a regular basis</li>
<li>Support the Finance Department on credit control–related issues</li>
<li>Maintain excellent rapport with both internal and external stakeholders</li>
<li>Build a strong pipeline of corporate accounts for each quarter</li>
<li>Update and maintain all KYC-related documents of the panel broker</li>
<li>Ensure adherence to all regulatory and compliance-related processes required by the company</li>
</ul>
<h4>Required skills to be successful (qualification)</h4>
<ul>
<li>Education: Bachelor’s / Master’s / Diploma</li>
<li>Experience: Minimum 5 years in a broker relations role</li>
<li>Certification: Insurance certification will be an added advantage</li>
<li>Excellent communication and people-management skills</li>
</ul>
<h4>About Orient Insurance PJSC</h4>
<p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p>
<h4>Job duties & responsibilities</h4>
<ul>
<li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li>
<li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li>
<li>Tracks fuels deployments, ensuring timely delivery of assets.</li>
<li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li>
<li>Attends staff meetings and provides management reports and briefings, as required.</li>
<li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li>
<li>Oversees product quality deficiency reports from submission to resolution.</li>
<li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li>
<li>Conducts periodic staff assistance visits to all sites.</li>
<li>Performs other duties and TDY travel as directed by management.</li>
<li>Performs duties of Site Manager in Site Manager’s absence.</li>
<li>Manages basic support services and accompanying labor force for assigned location.</li>
<li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li>
<li>Ensures that all requirements are met as defined in the Performance Work Statement.</li>
<li>Communicates new requirements, concerns, and issues to PMO for resolution.</li>
<li>Ensures that requirements are met for employee health, morale, and welfare.</li>
<li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li>
<li>Effectively manages any employee management issues that may arise.</li>
<li>Closely supervises equipment and material within assigned area of responsibility.</li>
<li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li>
<li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li>
<li>Submits timely reports required by the United States Government.</li>
<li>Conducts regular property inventories.</li>
<li>Performs other duties as assigned.</li>
</ul>
<h4>Management responsibility</h4>
<ul>
<li>Provides functional management for fuels issues program wide.</li>
<li>Manages day-to-day operations as assigned by Site Manager.</li>
<li>Performs Site Manager duties in Site Manager’s absence.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li>
<li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li>
<li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li>
<li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li>
<li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li>
<li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li>
<li>Compliance with fire, safety, and environmental protection requirements.</li>
<li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li>
<li>Willingness to travel and work in various locations in the world.</li>
<li>Willingness to work shifts and extended hours in support of 24/7 operations.</li>
<li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li>
<li>Ability to exercise discretion and make effective decisions.</li>
<li>Solid communication skills, strong interpersonal skills.</li>
<li>Strong ability to work as a member of a diverse, dynamic team.</li>
<li>Outstanding problem-solving skills and sound judgment.</li>
<li>Must be capable of obtaining a flight line driver license when required by COR.</li>
<li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li>
<li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li>
<li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li>
<li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li>
<li>Must have a high school diploma or equivalent.</li>
<li>Bachelor’s degree preferred but not required.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in normal office environment and as required outside and/or in fuel facilities.</li>
<li>Living and working conditions at the assignment location could be remote and uncomfortable.</li>
<li>Long hours, exposure to weather and hazardous conditions.</li>
<li>Personnel should be aware of moving on short notice and under adverse conditions.</li>
</ul>
<h4>Travel / other</h4>
<ul>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Disclaimer</h4>
<p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p>
<h4>Compensation details</h4>
<p>TBD</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The Fuels Manager (FM)/Alternate Site Manager (ASM) provides leadership and guidance to fuels department personnel. Responsible for the overall program management of fuels assets. Manages asset receipts, accountability, serviceability, storage, security, periodic inspections, and deployment. Establishes asset reconstitution production schedules to meet United States Air Forces Central (USAFCENT) requirements. Reviews asset reconstitution production, periodic maintenance, and inventory reports to ensure timely and accurate submissions to USAFCENT A4/RF. Provides guidance on environmental issues as they relate to fuel assets. Responsible for program quality assurance as part of ISO 9000 standards. The ASM portion of the position coordinates and oversees the day-to-day operations, maintenance, personnel, and services at assigned location ensuring quality to the customer as directed by Site Manager.</p>
<h4>Job duties & responsibilities</h4>
<ul>
<li>Primary liaison between Amentum sites and USAFCENT on issues pertaining to fuels.</li>
<li>Oversees reconstitution and preservation plan for fuels based upon requirements and the Performance Work Statement (PWS), including calibration of meters, gauges and tools, functional testing of pumping systems, and hydrostatic testing of fuel hoses.</li>
<li>Tracks fuels deployments, ensuring timely delivery of assets.</li>
<li>Answers inquiries from program management and sites concerning various requests from the USAF and external agencies.</li>
<li>Attends staff meetings and provides management reports and briefings, as required.</li>
<li>Provides assistance, guidance, and coordination on revisions of fuels maintenance actions in response to changes in Air Force publications, technical orders, and the PWS.</li>
<li>Oversees product quality deficiency reports from submission to resolution.</li>
<li>Creates, coordinates, implements, and revises fuels standard operating procedures, work instructions, and training plans, as required.</li>
<li>Conducts periodic staff assistance visits to all sites.</li>
<li>Performs other duties and TDY travel as directed by management.</li>
<li>Performs duties of Site Manager in Site Manager’s absence.</li>
<li>Manages basic support services and accompanying labor force for assigned location.</li>
<li>Manages small team of U.S. nationals supervising skilled, semi-skilled foreign and local nationals.</li>
<li>Ensures that all requirements are met as defined in the Performance Work Statement.</li>
<li>Communicates new requirements, concerns, and issues to PMO for resolution.</li>
<li>Ensures that requirements are met for employee health, morale, and welfare.</li>
<li>Ensures that employees adhere to the Armed Forces and host nation standards of conduct concerning in-theater operations.</li>
<li>Effectively manages any employee management issues that may arise.</li>
<li>Closely supervises equipment and material within assigned area of responsibility.</li>
<li>Closely supervises the arrival, retrofit, and upgrade of equipment and material as assigned.</li>
<li>Conducts the weekly and monthly collection of data for quality input to PEBs or AFEB.</li>
<li>Submits timely reports required by the United States Government.</li>
<li>Conducts regular property inventories.</li>
<li>Performs other duties as assigned.</li>
</ul>
<h4>Management responsibility</h4>
<ul>
<li>Provides functional management for fuels issues program wide.</li>
<li>Manages day-to-day operations as assigned by Site Manager.</li>
<li>Performs Site Manager duties in Site Manager’s absence.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Ability to communicate effectively both verbally and in writing. Capable of organizing data quickly and effectively. Able to prepare and execute briefings.</li>
<li>Knowledge of the USAF maintenance management system, including OLVIMS required.</li>
<li>Knowledge of the maintenance and operating procedures for Fuels Operational Readiness Capability Equipment (FORCE) desired.</li>
<li>Knowledge of fuels industrial safety, quality, environmental procedures, material deficiency reporting, and the USAF supply system required.</li>
<li>Proficiency in Microsoft software applications required, particularly MS Outlook, PowerPoint, Excel, Word, etc.</li>
<li>Knowledgeable and able to supervise all aspects of assignment of qualified personnel, scheduling workload, developing programs and procedures to satisfy customer requirements, coordinating with on-base support, preparing official correspondence, evaluating improvement suggestions, and knowledge of chain of command and protocol.</li>
<li>Compliance with fire, safety, and environmental protection requirements.</li>
<li>Background displaying ability to staff, organize, lead and manage a diverse workforce larger than five people, particularly foreign nationals (FNs).</li>
<li>Willingness to travel and work in various locations in the world.</li>
<li>Willingness to work shifts and extended hours in support of 24/7 operations.</li>
<li>Willingness to learn about the cultural, economic, geopolitical, and/or military issues of the Middle East and/or Arab-speaking countries within that region desired.</li>
<li>Ability to exercise discretion and make effective decisions.</li>
<li>Solid communication skills, strong interpersonal skills.</li>
<li>Strong ability to work as a member of a diverse, dynamic team.</li>
<li>Outstanding problem-solving skills and sound judgment.</li>
<li>Must be capable of obtaining a flight line driver license when required by COR.</li>
<li>Must be capable of obtaining HAZMAT certifications as required by the PWS and/or host nation.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>The Fuels Manager shall have a minimum of six (6) years of specialized experience in fuels hydrant operations and maintenance of bulk petroleum storage terminals.</li>
<li>The FM/ASM shall have a minimum of three (3) years of experience in logistics, project management, operations management or facilities management/maintenance field.</li>
<li>As a minimum, the Fuels OM&R Manager shall have two (2) years of supervisory experience in fuel hydrants operations with emphasis in operations and environmental compliance.</li>
<li>Must be able to obtain and maintain a SECRET US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.</li>
<li>Must have a high school diploma or equivalent.</li>
<li>Bachelor’s degree preferred but not required.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Works in normal office environment and as required outside and/or in fuel facilities.</li>
<li>Living and working conditions at the assignment location could be remote and uncomfortable.</li>
<li>Long hours, exposure to weather and hazardous conditions.</li>
<li>Personnel should be aware of moving on short notice and under adverse conditions.</li>
</ul>
<h4>Travel / other</h4>
<ul>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Disclaimer</h4>
<p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p>
<h4>Compensation details</h4>
<p>TBD</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>LIEU : Neuilly sur Seine</p><br><p>Date : Janvier 2027</p><br><p>DUREE : 6 mois</p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin. </p><br><p>Au sein de la Direction Stratégie Produit, Marketing & Communication, vous rejoignez l’équipe Merchandising sur le pôle Parfum ou KEM. Rattaché.e à deux Chefs de Projet, vous prenez part au processus de développement des assets de la stratégie merchandising, contribuant à l'expérience client et à la désirabilité de la marque sur ses réseaux de distribution (Wholesale, TR, DS, Boutiques…).</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><p>Campagnes Parfum ou KEM (PLV, Event, Trade, VM…) : </p><br><ul><li><p>Véritable chef d’orchestre, vous accompagnez deux Chefs de Projet sur le pilotage du 360° et coordonnez le développement merchandising (matériels temporaires) pour chaque campagne produit dans votre scope.</p><br></li><li><p>Vous participez à la production de l'ensemble des documents nécessaires au développement opérationnel des projets (briefs, CDC, création de références, grilles de prévisions et marketing cards, books de campagne).</p><br></li><li><p>Vous êtes garant.e du respect et de la cohérence de la stratégie business et de l’image, des délais, budgets, besoins régionaux, et enjeux RSE, jusqu’à l’implémentation marché.</p><br></li><li><p>Vous collaborez avec tous les acteurs des projets (Marketing International, Direction Artistique, Achats, Prévisions, Supply, Régions…).</p><br></li><li><p>Vous établissez les planogrammes (IWD), et les éléments nécessaires aux adaptations locales.</p><br></li></ul><p>Coordination & Go to market : </p><br><ul><li><p>Vous assurez, en partenariat avec vos deux Chefs de Projet, la coordination et le go to market en lien avec les campagnes développées et le pôle merchandising :</p><br></li><li><p>Vous assurez une veille concurrentielle dynamique ainsi qu'une étude des besoins marchés.</p><br></li><li><p>Vous concevez les supports d'information merchandising et assurez leur communication interne.</p><br></li><li><p>Vous planifiez, coordonnez les instances de pilotage des projets (calls régions, comité de suivi…) de l’organisation à la rédaction et envoi des comptes-rendus.</p><br></li><li><p>Vous participez à la rédaction des présentations pour les instances stratégiques.</p><br></li><li><p>Vous interrogez les marchés afin de réaliser des études qualitatives/quantitatives post-campagnes.</p><br></li><li><p>Interlocuteur privilégié des marchés, vous les accompagnez sur leur déploiement merchandising.</p><br></li></ul><p>CE QUE VOUS APPORTEREZ</p><br><ul><li><p>De formation supérieure en école de commerce, d’ingénieur ou en université, vous êtes à la recherche d’un stage de césure ou de fin d’études, </p><br></li><li><p>Vous êtes passionné.e par les sujets d’Expérience Client, de Merchandising ou de Retail,</p><br></li><li><p>Vous êtes connu.e pour votre curiosité et relationnel, votre rigueur, sens du détail et organisation, </p><br></li><li><p>Vous disposez d’une sensibilité esthétique et créative et avez un attrait pour l'univers du Parfum,</p><br></li><li><p>Vous parlez couramment anglais (oral et écrit),</p><br></li><li><p>La maîtrise des logiciels IWD, Photoshop et SAP est un plus. </p><br></li></ul><p>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR</p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant ; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</p><br> </div>
<p><h4>Major duties and responsibilities</h4>
<p>Overall responsible for the audit as an in charge for medium and small clients. In case of large clients, act as semi senior.</p>
<p>Mentoring of assistant, associate, trainees and assist them with the office orientation.</p>
<p>Involved in planning and strategy of the audit.</p>
<p>Monitoring budgets of the engagements.</p>
<p>Reporting including annual financial statements, management letters, key features memoranda, etc.</p>
<p>Ensuring that all review notes are cleared.</p>
<p>Analytical review of full financial statements.</p>
<p>Consolidations (specific high risk areas).</p>
<p>Follow through to finalization.</p>
<p>Audit administration.</p>
<p>Client relations – interaction with client staff.</p>
<p>Preparation and updating of system documentation.</p>
<p>Preparation and completion of general file documents.</p>
<p>Analytical review (AR) of financial statements.</p>
<p>Specifically focused on audit of key financial statement captions, e.g.</p>
<ul>
<li>Accounts payable (AP).</li>
<li>Accounts receivable, excluding the evaluation of the provision for doubtful debts.</li>
<li>Fixed assets, excluding the assessment of capital work in progress and fixed policies when these audits are complex and more risky.</li>
<li>Inventory, including the evaluation of the obsolescence provision.</li>
<li>Investments, excluding complex financial instruments.</li>
</ul>
<p>Coaching, review and delegation of work performed by team members and ensure that the engagement reviews are completed within the given time.</p>
<p>Updating of system documentation.</p>
<p>Clearing review notes raised by the job in charge and managers. Prior to management review conduct a thorough check on the working papers.</p>
<p>Develop industry knowledge to complement functional skills.</p>
<p>Compliance testing, including system work through.</p>
<p>The audit of the client’s statutory records, internal controls and consolidated accounts.</p>
<p>Attending stock counts and the follow up of the counts.</p>
<p>Participates in the pre engagement planning, with team members and client staff when needed. Discuss client’s needs and expectations, team roles, budgets and other things necessary to carry out the engagement.</p>
<p>Understand the client’s business, products, performance and accounting policies.</p>
<p>Adhere to the KPMG code of conduct and all KPMG risk management policies and procedures.</p>
<p>Perform effective wrap-up of engagement, assisting manager or partner after leaving the field, clearing all review notes, assisting manager with report issuance and concurring review process, placing files to disks or network and complying with document retention policy, binding and filing work papers in the office.</p>
<h4>Profile</h4>
<p><strong>Education requirements:</strong></p>
<ul>
<li>Bachelor in Commerce or completed A levels or equivalent.</li>
<li>ACCA - should have completed a minimum of 9 papers (F1-F9).</li>
<li>CPA – complete 2 papers.</li>
<li>ICAEW – complete professional stage.</li>
</ul>
<p><strong>Work experience requirements:</strong></p>
<ul>
<li>2 years to 3 years and above post graduate experience.</li>
<li>Knowledge in accounting concepts.</li>
<li>Computer literacy.</li>
</ul>
<p><strong>Knowledge / Technical skills:</strong></p>
<ul>
<li>Strong analytical skills.</li>
<li>Customer focus.</li>
<li>Mentors new team members.</li>
<li>Linguistic skills.</li>
<li>Good communication skills in English (reading, writing and speaking).</li>
<li>Arabic would be an advantage.</li>
</ul>
<p><strong>Language skills:</strong></p>
<table>
<tr>
<td>Language</td>
<td>Speaking</td>
<td>Reading</td>
<td>Writing</td>
<td>Listening</td>
</tr>
<tr>
<td>English</td>
<td>Fluent</td>
<td>Fluent</td>
<td>Fluent</td>
<td>Fluent</td>
</tr>
<tr>
<td>Arabic</td>
<td>Fluent</td>
<td>Fluent</td>
<td>Fluent</td>
<td>Fluent</td>
</tr>
</table>
<p><strong>Interpersonal skills:</strong></p>
<ul>
<li>Proactive and independent person, with ability to initiate tasks independently.</li>
<li>Researching skills - identifies, documents and shares knowledge that might be useful to others.</li>
<li>Excellent analytical skills - identifies ways to analyze information quickly and efficiently.</li>
<li>Proficient problem solver - suggests innovative and creative solutions to problems.</li>
<li>Effective communicator.</li>
</ul>
<h4>Additional remarks</h4>
<p>Please keep in mind that duties and responsibilities associated with a particular role may change from time to time, and that individual situations and one’s specific role or job description may vary from the information contained in these job descriptions.</p></p><p></p>
<p><h4>Major duties and responsibilities</h4>
<p>Overall responsible for the audit as an in charge for medium and small clients. In case of large clients, act as semi senior.</p>
<p>Mentoring of assistant, associate, trainees and assist them with the office orientation.</p>
<p>Involved in planning and strategy of the audit.</p>
<p>Monitoring budgets of the engagements.</p>
<p>Reporting including annual financial statements, management letters, key features memoranda, etc.</p>
<p>Ensuring that all review notes are cleared.</p>
<p>Analytical review of full financial statements.</p>
<p>Consolidations (specific high risk areas).</p>
<p>Follow through to finalization.</p>
<p>Audit administration.</p>
<p>Client relations – interaction with client staff.</p>
<p>Preparation and updating of system documentation.</p>
<p>Preparation and completion of general file documents.</p>
<p>Analytical review (AR) of financial statements.</p>
<p>Specifically focused on audit of key financial statement captions, e.g.</p>
<ul>
<li>Accounts payable (AP).</li>
<li>Accounts receivable, excluding the evaluation of the provision for doubtful debts.</li>
<li>Fixed assets, excluding the assessment of capital work in progress and fixed policies when these audits are complex and more risky.</li>
<li>Inventory, including the evaluation of the obsolescence provision.</li>
<li>Investments, excluding complex financial instruments.</li>
</ul>
<p>Coaching, review and delegation of work performed by team members and ensure that the engagement reviews are completed within the given time.</p>
<p>Updating of system documentation.</p>
<p>Clearing review notes raised by the job in charge and managers. Prior to management review conduct a thorough check on the working papers.</p>
<p>Develop industry knowledge to complement functional skills.</p>
<p>Compliance testing, including system work through.</p>
<p>The audit of the client’s statutory records, internal controls and consolidated accounts.</p>
<p>Attending stock counts and the follow up of the counts.</p>
<p>Participates in the pre engagement planning, with team members and client staff when needed. Discuss client’s needs and expectations, team roles, budgets and other things necessary to carry out the engagement.</p>
<p>Understand the client’s business, products, performance and accounting policies.</p>
<p>Adhere to the KPMG code of conduct and all KPMG risk management policies and procedures.</p>
<p>Perform effective wrap-up of engagement, assisting manager or partner after leaving the field, clearing all review notes, assisting manager with report issuance and concurring review process, placing files to disks or network and complying with document retention policy, binding and filing work papers in the office.</p>
<h4>Profile</h4>
<p><strong>Education requirements:</strong></p>
<ul>
<li>Bachelor in Commerce or completed A levels or equivalent.</li>
<li>ACCA - should have completed a minimum of 9 papers (F1-F9).</li>
<li>CPA – complete 2 papers.</li>
<li>ICAEW – complete professional stage.</li>
</ul>
<p><strong>Work experience requirements:</strong></p>
<ul>
<li>2 years to 3 years and above post graduate experience.</li>
<li>Knowledge in accounting concepts.</li>
<li>Computer literacy.</li>
</ul>
<p><strong>Knowledge / Technical skills:</strong></p>
<ul>
<li>Strong analytical skills.</li>
<li>Customer focus.</li>
<li>Mentors new team members.</li>
<li>Linguistic skills.</li>
<li>Good communication skills in English (reading, writing and speaking).</li>
<li>Arabic would be an advantage.</li>
</ul>
<p><strong>Language skills:</strong></p>
<table>
<tr>
<td>Language</td>
<td>Speaking</td>
<td>Reading</td>
<td>Writing</td>
<td>Listening</td>
</tr>
<tr>
<td>English</td>
<td>Fluent</td>
<td>Fluent</td>
<td>Fluent</td>
<td>Fluent</td>
</tr>
<tr>
<td>Arabic</td>
<td>Fluent</td>
<td>Fluent</td>
<td>Fluent</td>
<td>Fluent</td>
</tr>
</table>
<p><strong>Interpersonal skills:</strong></p>
<ul>
<li>Proactive and independent person, with ability to initiate tasks independently.</li>
<li>Researching skills - identifies, documents and shares knowledge that might be useful to others.</li>
<li>Excellent analytical skills - identifies ways to analyze information quickly and efficiently.</li>
<li>Proficient problem solver - suggests innovative and creative solutions to problems.</li>
<li>Effective communicator.</li>
</ul>
<h4>Additional remarks</h4>
<p>Please keep in mind that duties and responsibilities associated with a particular role may change from time to time, and that individual situations and one’s specific role or job description may vary from the information contained in these job descriptions.</p></p><p></p>
<p><h4>Energy jobline overview</h4>
<p>Energy Jobline is the largest and fastest growing global energy job board and energy hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.</p>
<p>We focus on the oil & gas, renewables, engineering, power, and nuclear markets as well as emerging technologies in EV, battery, and fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.</p>
<h4>Job purpose</h4>
<p>The PCC Telecom Supervisor is responsible for coordinating, supervising, and executing all telecom-related pre-commissioning and commissioning activities for a large industrial energy project. The role ensures that telecom systems are installed, tested, integrated, and commissioned in accordance with project specifications, safety standards, and contractual requirements in preparation for start-up and handover to operations.</p>
<h4>Key responsibilities</h4>
<p><strong>Pre-commissioning & commissioning execution</strong></p>
<ul>
<li>Supervise all telecom pre-commissioning and commissioning activities, including system installation checks, functional testing, loop checks, and final integration.</li>
<li>Ensure telecom systems are ready for energization, start-up, and operational handover.</li>
<li>Coordinate telecom activities with commissioning teams, construction, instrumentation, electrical, and control systems disciplines.</li>
<li>Validate readiness of telecom systems including documentation, punch lists, and mechanical completion dossiers.</li>
</ul>
<p><strong>Telecom systems scope</strong></p>
<ul>
<li>Supervise and commission a wide range of telecom and communication systems, including but not limited to:</li>
<li>Fiber optic networks (FOC, ODF, splicing, OTDR testing)</li>
<li>Data and voice communication systems</li>
<li>Public Address & General Alarm (PAGA) systems</li>
<li>Access control and CCTV systems</li>
<li>Radio communication systems (VHF/UHF/TETRA)</li>
<li>Telephone and intercom systems</li>
<li>Telecom cabinets, racks, and field devices</li>
<li>Network switches and servers (where applicable)</li>
</ul>
<p><strong>Testing & documentation</strong></p>
<ul>
<li>Review and approve method statements, test procedures, and commissioning check sheets.</li>
<li>Execute and witness Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning tests.</li>
<li>Ensure proper recording of test results, red-line drawings, and as-built documentation.</li>
<li>Manage punch lists, ensure timely close-out, and support system handover to operations.</li>
</ul>
<p><strong>Safety & compliance</strong></p>
<ul>
<li>Enforce strict compliance with HSE rules, permit-to-work systems, and site safety procedures.</li>
<li>Conduct toolbox talks and ensure safe execution of all telecom commissioning activities.</li>
<li>Ensure telecom installations meet relevant international standards and project specifications.</li>
</ul>
<p><strong>Coordination & reporting</strong></p>
<ul>
<li>Supervise subcontractors, vendors, and technicians involved in telecom commissioning.</li>
<li>Coordinate with engineering, construction, QA/QC, and operations teams.</li>
<li>Report progress, constraints, and risks to the Commissioning Manager or Discipline Lead.</li>
<li>Participate in commissioning meetings, system readiness reviews, and handover sessions.</li>
</ul>
<h4>Qualifications & experience</h4>
<ul>
<li>Diploma or Bachelor’s Degree in Telecommunications Engineering, Electrical Engineering, Electronics Engineering, or a related discipline.</li>
<li>Minimum 8–12 years of experience in telecom systems within oil & gas, LNG, petrochemical, or large industrial projects.</li>
<li>At least 3–5 years in a supervisory role focused on pre-commissioning and commissioning activities.</li>
<li>Proven experience working on major EPC projects during the commissioning phase.</li>
</ul>
<p>If you are interested in applying for this job please press the apply button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.</p></p><p></p>
<p><h4>Energy jobline overview</h4>
<p>Energy Jobline is the largest and fastest growing global energy job board and energy hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.</p>
<p>We focus on the oil & gas, renewables, engineering, power, and nuclear markets as well as emerging technologies in EV, battery, and fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.</p>
<h4>Job purpose</h4>
<p>The PCC Telecom Supervisor is responsible for coordinating, supervising, and executing all telecom-related pre-commissioning and commissioning activities for a large industrial energy project. The role ensures that telecom systems are installed, tested, integrated, and commissioned in accordance with project specifications, safety standards, and contractual requirements in preparation for start-up and handover to operations.</p>
<h4>Key responsibilities</h4>
<p><strong>Pre-commissioning & commissioning execution</strong></p>
<ul>
<li>Supervise all telecom pre-commissioning and commissioning activities, including system installation checks, functional testing, loop checks, and final integration.</li>
<li>Ensure telecom systems are ready for energization, start-up, and operational handover.</li>
<li>Coordinate telecom activities with commissioning teams, construction, instrumentation, electrical, and control systems disciplines.</li>
<li>Validate readiness of telecom systems including documentation, punch lists, and mechanical completion dossiers.</li>
</ul>
<p><strong>Telecom systems scope</strong></p>
<ul>
<li>Supervise and commission a wide range of telecom and communication systems, including but not limited to:</li>
<li>Fiber optic networks (FOC, ODF, splicing, OTDR testing)</li>
<li>Data and voice communication systems</li>
<li>Public Address & General Alarm (PAGA) systems</li>
<li>Access control and CCTV systems</li>
<li>Radio communication systems (VHF/UHF/TETRA)</li>
<li>Telephone and intercom systems</li>
<li>Telecom cabinets, racks, and field devices</li>
<li>Network switches and servers (where applicable)</li>
</ul>
<p><strong>Testing & documentation</strong></p>
<ul>
<li>Review and approve method statements, test procedures, and commissioning check sheets.</li>
<li>Execute and witness Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and commissioning tests.</li>
<li>Ensure proper recording of test results, red-line drawings, and as-built documentation.</li>
<li>Manage punch lists, ensure timely close-out, and support system handover to operations.</li>
</ul>
<p><strong>Safety & compliance</strong></p>
<ul>
<li>Enforce strict compliance with HSE rules, permit-to-work systems, and site safety procedures.</li>
<li>Conduct toolbox talks and ensure safe execution of all telecom commissioning activities.</li>
<li>Ensure telecom installations meet relevant international standards and project specifications.</li>
</ul>
<p><strong>Coordination & reporting</strong></p>
<ul>
<li>Supervise subcontractors, vendors, and technicians involved in telecom commissioning.</li>
<li>Coordinate with engineering, construction, QA/QC, and operations teams.</li>
<li>Report progress, constraints, and risks to the Commissioning Manager or Discipline Lead.</li>
<li>Participate in commissioning meetings, system readiness reviews, and handover sessions.</li>
</ul>
<h4>Qualifications & experience</h4>
<ul>
<li>Diploma or Bachelor’s Degree in Telecommunications Engineering, Electrical Engineering, Electronics Engineering, or a related discipline.</li>
<li>Minimum 8–12 years of experience in telecom systems within oil & gas, LNG, petrochemical, or large industrial projects.</li>
<li>At least 3–5 years in a supervisory role focused on pre-commissioning and commissioning activities.</li>
<li>Proven experience working on major EPC projects during the commissioning phase.</li>
</ul>
<p>If you are interested in applying for this job please press the apply button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.</p></p><p></p>
<p><h4>Major duties and responsibilities</h4>
<p>Overall responsible for the audit as an in charge for medium and small clients. In case of large clients, act as semi senior.</p>
<p>Mentoring of assistant, associate, trainees and assist them with the office orientation.</p>
<p>Involved in planning and strategy of the audit.</p>
<p>Monitoring budgets of the engagements.</p>
<p>Reporting including annual financial statements, management letters, key features memoranda, etc.</p>
<p>Ensuring that all review notes are cleared.</p>
<p>Analytical review of full financial statements.</p>
<p>Consolidations (specific high risk areas).</p>
<p>Follow through to finalization.</p>
<p>Audit administration.</p>
<p>Client relations – interaction with client staff.</p>
<p>Preparation and updating of system documentation.</p>
<p>Preparation and completion of general file documents.</p>
<p>Analytical review (AR) of financial statements.</p>
<p>Specifically focused on audit of key financial statement captions, e.g.</p>
<ul>
<li>Accounts payable (AP)</li>
<li>Accounts receivable, excluding the evaluation of the provision for doubtful debts</li>
<li>Fixed assets, excluding the assessment of capital work in progress and fixed policies when these audits are complex and more risky</li>
<li>Inventory, including the evaluation of the obsolescence provision</li>
<li>Investments, excluding complex financial instruments</li>
</ul>
<p>Coaching, review and delegation of work performed by team members and ensure that the engagement reviews are completed within the given time.</p>
<p>Updating of system documentation.</p>
<p>Clearing review notes raised by the job in charge and managers. Prior to management review conduct a thorough check on the working papers.</p>
<p>Develop industry knowledge to complement functional skills.</p>
<p>Compliance testing, including system work through.</p>
<p>The audit of the client’s statutory records, internal controls and consolidated accounts.</p>
<p>Attending stock counts and the follow up of the counts.</p>
<p>Participates in the pre engagement planning, with team members and client staff when needed. Discuss client’s needs, expectations, team roles, budgets and other things necessary to carry out the engagement.</p>
<p>Understand the client’s business, products, performance and accounting policies.</p>
<p>Adhere to the KPMG code of conduct and all KPMG risk management policies and procedures.</p>
<p>Perform effective wrap-up of engagement, assisting manager or partner after leaving the field, clearing all review notes, assisting manager with report issuance, concurring review process, placing files to disks or network and complying with document retention policy, binding and filing work papers in the office.</p>
<h4>Profile</h4>
<p><strong>Education requirements:</strong></p>
<ul>
<li>Bachelor in Commerce or completed A levels or equivalent</li>
<li>ACCA - should have completed a minimum of 9 papers (F1-F9)</li>
<li>CPA – complete 2 papers</li>
<li>ICAEW – complete professional stage</li>
</ul>
<p><strong>Work experience requirements:</strong></p>
<ul>
<li>2 years to 3 years and above post graduate experience</li>
<li>Knowledge in accounting concepts</li>
<li>Computer literacy</li>
</ul>
<p><strong>Knowledge / Technical skills</strong></p>
<ul>
<li>Strong analytical skills</li>
<li>Customer focus</li>
<li>Mentors new team members</li>
<li>Linguistic skills</li>
<li>Good communication skills in English (reading, writing and speaking)</li>
<li>Arabic would be an advantage</li>
</ul>
<p><strong>Language skills</strong></p>
<ul>
<li>English – speaking: fluent, reading: fluent, writing: fluent, listening: fluent</li>
<li>Arabic – speaking: fluent, reading: fluent, writing: fluent, listening: fluent</li>
</ul>
<p><strong>Interpersonal skills</strong></p>
<ul>
<li>Proactive and independent person, with ability to initiate tasks independently</li>
<li>Researching skills - identifies, documents and shares knowledge that might be useful to others</li>
<li>Excellent analytical skills - identifies ways to analyze information quickly and efficiently</li>
<li>Proficient problem solver - suggests innovative and creative solutions to problems</li>
<li>Effective communicator</li>
</ul>
<h4>Additional remarks</h4>
<p>Please keep in mind that duties and responsibilities associated with a particular role may change from time to time, and that individual situations and one’s specific role or job description may vary from the information contained in these job descriptions.</p></p><p></p>
<p><h4>About the role</h4>
<p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p>
<p>This is not just responding to tickets — you will:<br>
Manage cases end-to-end<br>
Coordinate across teams<br>
Solve problems at the root<br>
Keep customers informed throughout</p>
<p>If you’re someone who follows through until the issue is fully resolved — this role fits.</p>
<h4>What you’ll own</h4>
<p><strong>Case management & CRM ownership</strong><br>
Create and manage cases in Salesforce<br>
Maintain clean, structured, and accurate records<br>
Document:<br>
- Issues<br>
- Updates<br>
- Resolutions<br>
Ensure full visibility across all customer interactions</p>
<p><strong>Triage & prioritization</strong><br>
Assess urgency of incoming requests<br>
Prioritize cases based on impact and SLA<br>
Track case ownership and ensure steady progress<br>
Ensure no case is left stagnant</p>
<p><strong>Customer communication</strong><br>
Respond to customers within 24 hours or less<br>
Provide proactive updates throughout the case lifecycle<br>
Communicate clearly across:<br>
- Email<br>
- Phone<br>
- Other channels<br>
Ensure customers always know:<br>
- What’s happening<br>
- What’s next</p>
<p><strong>Internal collaboration</strong><br>
Work closely with:<br>
- Service teams<br>
- Installation teams<br>
- Receivables teams<br>
Coordinate across departments to resolve issues quickly<br>
Escalate when needed to avoid delays</p>
<p><strong>Billing support</strong><br>
Handle billing and invoice-related inquiries<br>
Assist with resolving discrepancies<br>
Support follow-ups on past-due accounts<br>
Encourage customers to enroll in auto-billing</p>
<p><strong>Problem solving & process improvement</strong><br>
Investigate recurring issues and identify root causes<br>
Document findings and recommend improvements<br>
Help reduce repeat issues and inefficiencies</p>
<p><strong>Customer experience ownership</strong><br>
Confirm satisfaction before closing cases<br>
Ensure every interaction is:<br>
- Professional<br>
- Clear<br>
- Positive<br>
Encourage satisfied customers to leave reviews</p>
<h4>What makes you a strong fit</h4>
<p>You take ownership of customer issues end-to-end</p>
<p>You are:<br>
- Organized<br>
- Detail-oriented<br>
- Execution-focused</p>
<p>You communicate clearly and confidently</p>
<p>You can handle difficult situations with empathy and urgency</p>
<p>You thrive in fast-paced, team-based environments</p>
<h4>Required experience & skills</h4>
<p>2+ years in:<br>
- Customer support<br>
- Customer success<br>
- Service roles</p>
<p>Experience with CRM tools (preferably Salesforce)</p>
<p>Strong experience with:<br>
- Case management<br>
- Issue resolution</p>
<p>Excellent written and verbal English communication</p>
<p>Strong analytical and problem-solving skills</p>
<p>High attention to detail in documentation</p>
<p>Ability to manage multiple cases simultaneously</p>
<p>Familiarity with billing or receivables processes</p>
<h4>What a typical day looks like</h4>
<p>Review and prioritize incoming customer cases<br>
Communicate updates to customers proactively<br>
Coordinate with internal teams to resolve issues<br>
Handle billing-related inquiries<br>
Update CRM records accurately<br>
Identify patterns and suggest improvements</p>
<p>In short:<br>
You ensure every customer issue is resolved quickly, clearly, and professionally.</p>
<h4>Key metrics (KPIs)</h4>
<p>Case response time and resolution time<br>
Customer satisfaction (CSAT)<br>
CRM accuracy and completeness<br>
Consistency of follow-ups and communication<br>
Reduction in recurring issues</p>
<h4>Why this role stands out</h4>
<p>High ownership over customer experience<br>
Cross-functional exposure (ops, billing, service)<br>
Clear metrics and structured workflows<br>
Opportunity to improve systems and processes<br>
Strong foundation for growth into CS or Ops roles</p>
<h4>Interview process</h4>
<p>Initial phone screen<br>
Video interview with recruiter<br>
Client interview<br>
Offer & onboarding</p>
<p>If you:<br>
Take ownership of customer issues<br>
Follow through until resolution<br>
Thrive in structured, fast-paced environments<br>
This role is a strong fit.</p></p><p></p>