Restaurant Assistant Manager Jobs - muscat Oman
787 Jobs Found
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<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Developing and Maintaining Budgets</strong> </p>
<p> Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</p>
<p> Maintains a positive cost management index for kitchen and restaurant operations.</p>
<p> Utilizes budgets to understand financial objectives.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Manages the Food and Beverage departments (not catering sales).</p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Oversees all culinary, restaurant, beverage and room service operations.</p>
<p> Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</p>
<p> Provides excellent customer service to all employees.</p>
<p> Responds quickly and proactively to employee's concerns.</p>
<p> Provides a learning atmosphere with a focus on continuous improvement.</p>
<p> Provides proactive coaching and counseling to team members.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Monitors and maintains the productivity level of employees.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish work.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides excellent customer service.</p>
<p> Responds quickly and proactively to guest's concerns.</p>
<p> Understands the brand's service culture.</p>
<p> Drives alignment of all employees, team leaders and managers to the brand's service culture.</p>
<p> Sets service expectations for all guests internally and externally.</p>
<p> Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</p>
<p> Verifies all banquet functions are up to standard and exceed guest's expectations.</p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Conducts performance reviews in a timely manner.</p>
<p> Promotes both Guarantee of Fair Treatment and Open Door policies.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Complies with all corporate accounting procedures.</p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluates results to choose the best solution and solve problems.</p>
<p> Drives effective departmental communication and information systems through logs, department meetings and property meetings.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p>To ensure the cleanliness and tidiness of all guest corridor areas, pantries, offices, and storage. To support colleagues with linen collection and delivery and to ensure that all pantries are set up for an efficient operation. To ensure that guest requests are fulfilled in a professional and timely manner.</p><p><b>Key Responsibilities:</b></p><ul><li>Ensures the cleanliness of storage areas, flower office, housekeeping pantries and back of house areas</li><li>Refills all pantries with minibar items, follows the first-in-first-out process and carries out inventory controls</li><li>Ensures that extra beds, baby cots and sofa beds are stored and set up correctly and in accordance with our standards</li><li>Supports the florists in delivering flower arrangements from flower storage to the floors</li><li>Refills and organizes all guest supplies and amenities in the storages and pantries</li><li>Refills the housekeeping pantries and storages with fresh linen</li><li>Responsible for receiving fresh linen and handing over dirty linen to the laundry company</li><li>Supports the laundry, room attendants and public cleaning attendants in peak times</li><li>Ensures a clean, comfortable, well maintained and welcoming environment</li><li>Ensures all equipment and cleaning supplies are used correctly and in accordance with the local regulations</li><li>Undertakes regular deep cleaning duties and inventory controls</li><li>Provides a seamless, efficient and friendly service at all times</li><li>Provides training for new starters, apprentices and trainees</li><li>Handles all guest request to ensure satisfaction</li><li>Complies to the hygiene and safety standards of Mandarin Oriental Hotel Group</li><li>Reports technical defects and missing room items</li><li>Collects guests preferences</li><li>Actively reviews processes and voices ideas and suggestions</li><li>Completes department relevant administrative tasks</li><li>Other reasonable tasks may be assigned by the direct manager or a senior manager on duty</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p>
<p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Job Description</h4>
<p>The Assistant Manager of HR is responsible for providing effective support to line management on HR and administrative matters enabling them to achieve the commercial objectives and to assist the Finance / HR manager in day-to-day routine HR and administrative work for smooth functioning of HR and administration department.</p>
<h4>What You Will Do</h4>
<p><strong>Salary administration and updation of personnel data</strong></p>
<p>Input recurring and non-recurring payments to staff through payroll system so that payroll is generated in time. Effective and efficient maintenance of personnel data to ensure easy and quick retrieval of the same to provide management a strong information base to take informed decisions.</p>
<p><strong>Recordkeeping / Transfers / Terminations</strong></p>
<p>Update all documents related to leave, loans, and advances. Ensure safekeeping of personal files and other documents. Ensure that the transfers and termination letters are processed strictly in accordance with the company’s rules and labour laws to avoid delay and default.</p>
<p><strong>Security, safety, and custody of passport</strong></p>
<p>Keep in safe custody the passports and arrange release to employees as and when required.</p>
<p><strong>Government relations</strong></p>
<p>Closely partner with government entities relative to Omanization requirements.</p>
<p><strong>HR activities</strong></p>
<ul>
<li>Oversee smooth implementation of HR policies for manpower planning, recruitment, selection, and development of new employees in the organization.</li>
<li>Identify the training needs across the unit at various levels.</li>
<li>Organize training internal and external programmes based on the training need analysis to elevate the skills and productivity of employees.</li>
<li>Handle the development and administration of performance management programmes in the organization, including periodic performance reviews and appraisals for all staff members.</li>
<li>Maintain periodical HR-MIS.</li>
</ul>
<p><strong>Others</strong></p>
<p>Carry out day-to-day routine HR and administrative work such as employee loans, advances, certificates, etc. Also officiate in place of HR manager during his absence and perform any other duties assigned by him for smooth and effective operation of HR and Administration department.</p>
<h4>Required Skills to Be Successful</h4>
<ul>
<li>Strong problem-solving skills</li>
<li>Strong interpersonal and analytical skills</li>
<li>Excellent communication skills and analytical ability</li>
<li>Excellent presentation skills</li>
<li>Strong IT and legal knowledge, principles, and practices of human resource management</li>
</ul>
<h4>What Equips You for the Role</h4>
<ul>
<li>Bachelor’s or Master’s degree with specialization in Human Resources or Personnel Management</li>
<li>4-6 years of experience as an HR Generalist</li>
</ul>
<h4>Working Days and Hours</h4>
<p>Working days: Sunday to Thursday<br>
Time: 8:00 AM till 5:00 PM<br>
Weekends: Friday and Saturday</p>
<h4>About Orient Insurance PJSC</h4>
<p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market.</p>
<p>Orient Insurance Company has a paid-up capital of AED 500 million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah, and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia, and Bahrain.</p></p><p></p>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About the role</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.<br>
Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.<br>
Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<ul>
<li>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.</li>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls.</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes.</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments.</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients.</li>
<li>Developing internal and external relationships and reflecting PwC values in your day-to-day work when working in diverse teams.</li>
<li>Managing the engagement budget and economics.</li>
<li>Managing teams and the communication with the clients and stakeholders.</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way.</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan.</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits.</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls.</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations.</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls.</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost.</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function.</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow.</li>
<li>Ensuring adherence to compliance, quality and independence matters.</li>
<li>Commitment to continuous education and digital upskilling.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What will you bring?</h4>
<ul>
<li>You are ambitious and utilise opportunities to grow and develop.</li>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline.</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus.</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big four professional services firms.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Strong report writing and analytical skills.</li>
<li>Bilingual proficiency in Arabic and English (oral and written).</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager.</li>
<li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations.</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls.</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates.</li>
</ul></p><p></p>
<p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>
<p><h4>Position summary</h4>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
<p><h4>Job summary</h4>
<p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li>
<li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing quality assurance goals</strong></p>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Conducts monthly audit to ensure compliance with company and brand standards.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Assists with regional and/or company-wide implementation of company best practices.</li>
<li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li>
</ul>
<p><strong>Managing quality tools</strong></p>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Models service behaviors that meet or exceed guest expectations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the quality function and builds support for change.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major</li>
<li>3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing quality assurance goals</strong></p>
<ul>
<li>Coaches managers on adopting the Total Quality Management leadership style.</li>
<li>Conducts monthly audit to ensure compliance with company and brand standards.</li>
<li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li>
<li>Directs property quality efforts to address critical customer requirements.</li>
<li>Assists with regional and/or company-wide implementation of company best practices.</li>
<li>Facilitates process improvement teams, assuring use of systematic processes, and improvement is achievable and measurable.</li>
</ul>
<p><strong>Managing quality tools</strong></p>
<ul>
<li>Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.</li>
<li>Uses data collection methods to compile, display, track, and analyze defect trends.</li>
<li>Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.</li>
<li>Analyzes issues and identifies trends.</li>
</ul>
<p><strong>Managing the guest experience</strong></p>
<ul>
<li>Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li>
<li>Models service behaviors that meet or exceed guest expectations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><strong>Job Purpose</strong> To contribute to the growth in volume & earnings of Bank s Corporate Banking business and ensuring a healthy Corporate Banking portfolio by undertaking the management of major accounts and specialised corporate undertakings. Foster a responsible banking relationship with clients.</p><p><strong>Key Tasks and Duties</strong> Develop and nurture relationships with assigned companies and their more complex business needs. Seek to grow the business volume & earnings Handle relationships independently through regular meetings with clients and establish their current and future financial needs to maximize client satisfaction Recommend the products and services that will prove profitable for both the Bank and the client. Develop and conduct relationships in line with the agreed account strategy of the respective relationship. Facilitate cross selling of NBO products including treasury, investment, cash management, liabilities and retail. Achieve volumes & earnings from the portfolio being handled in line with the agreed business budget. Increase the market penetration by finding new leads and adding new accounts Seek to develop and maintain a healthy portfolio Mentor Assistant RMs to take on future role of RM Ensure timely submission of proposals to Unit Head and Head Corp Banking</p><p><strong>Desired Candidate Profile</strong></p><p>Experience Minium 8 years in banking with good experience of the commercial challenges faced in Corporate and how banking products and services can help. A good record in developing sales opportunities is essential with new and existing clients is essential. Skills required are: Good written and verbal communication skills. Good reporting skills Excellent customer skills Good written and spoken English Office technology skills Good person to person skills Good negotiation skills Good written and spoken Arabic is desirable.</p>
<p>This is a predominantly teaching-focused position to manage and support delivery of undergraduate, postgraduate, foundation, and executive programs. Applicants should demonstrate excellence in teaching and research. Preference will be given to candidates with administrative experience. The successful candidate is expected to:</p><p> - Teach Modules: Deliver Modules at both undergraduate and postgraduate levels in Cybersecurity and Cyber Forensics. The normal teaching load is 3-4 modules per semester (2 semesters per academic year).</p><p> - Supervise Projects: Oversee undergraduate and postgraduate projects and dissertations, ensuring students receive guidance on their research methodologies and outcomes.</p><p> - Engagement in Research: Actively participate in scholarly research activities that lead to publications in peer reviewed, indexed, and ranked international journals and Conference within the field of Cybersecurity and Digital Forensics that contributes to the University research output and enhances its academic reputation.</p><p> - Collaborate for Grants: Initiate and develop research collaborations, write National and International research grant applications which enhance the university funding and research capabilities.</p><p> - Curriculum Development: Contribute significantly to design and development of new academic programs and curriculum.</p><p> - Community Engagement: Actively participate in service activities within the university and across professional and local communities for promoting the significance of Cybersecurity and Digital Forensics.</p><p>Key Responsibilities</p><p>Deliver a high-quality teaching experience in foundation, undergraduate (laboratory), postgraduate, and executive programs. Ensure all necessary content and material is in place for the degree programs in time. Construct and plan student assignments, module delivery, and assessment, ensuring coherence and relevance. Liaise with the faculty Dean on all student matters & timetable planning and managing module timetables, content & resource areas, liaising with academic & technical staff as appropriate. Initiate high-quality learning and teaching/training activities that reflect the needs and contemporary currency of the subject and to foster a group dynamic and peer learning. Engage with students and demonstrators during laboratory sessions to ensure a high level of understanding is achieved by the students. Ensure all learning experiences comply with the expectations of all related standards of the Oman Academic Accreditation Authority (OAAA). Monitor the student voice through meetings, surveys and reviews and liaise with the Faculty Dean in relation to findings, initiating solutions to any student dissatisfaction or other issues. Formulate and coordinate the Final Year Projects and Theses to ensure a consistent and rigorous process, including liaising with industry where necessary. Attend Open Days, external events and interviews as required by the Faculty Dean to support recruitment activities. Maintain flexible working patterns which include some evening and weekend work in support of Programme/Faculty/University business. Actively engage with businesses/professional bodies/schools and colleges/communities/enterprises, etc., organize student outreach and invite industry speakers to enhance the student experience and facilitate industrial placement of students, as appropriate. Organize, prepare and participate in university meetings and events including Boards of Examiners, Programme Reviews, Planning and Monitoring committees, Student/Staff Liaison, and faculty and university committees and policy developments. Work with the Faculty Dean and other University representatives to ensure student attainment, success and progression by monitoring student attendance and performance, and obtaining student feedback. Any other duties as deemed necessary by the Line Manager.</p><p>Applicants are required to submit a current CV and a cover letter outlining their suitability for the position. The cover letter should clearly highlight their academic qualifications, teaching and research experience in a higher education environment, areas of teaching interest and expertise, and their motivation for applying to Muscat University.</p><p>Educational Qualification:</p><p>Educational Qualifications:</p><p>A PhD in Cybersecurity, Computer Science, Information Systems, or a related area from an internationally recognized university.</p><p>Certifications:</p><p>Professional certifications such as those from SANS (e.g., GIAC Certified Incident Handler, GIAC Penetration Tester); CISSP, CEH, CISM, etc are preferred, demonstrating a commitment to ongoing professional development.</p><p>Experience & Requirements:</p><p>The Department invites applications from qualified candidates for full-time faculty positions in the Cybersecurity and Cyber Forensics program. The position requires:</p><p>Educational Qualifications:</p><p>A PhD in Cybersecurity, Computer Science, Information Systems, or a or a closely related field from an internationally recognized university.</p><p>Specialization Areas:</p><p>Expertise in one or more of the following areas is required: cybersecurity fundamentals, network and system security, ethical hacking, penetration testing, digital forensics, malware analysis, incident response, secure software and application security, cloud and IoT security, cryptography, and cyber risk management.</p><p>Teaching Experience:</p><p>Demonstrated experience in teaching cybersecurity-related courses at both undergraduate and postgraduate levels, with a proven ability to supervise student research projects effectively.</p><p>Research Engagement:</p><p>Active involvement in research within their areas of specialization, showing intellectual engagement with current trends and challenges in Cybersecurity and Digital Forensics.</p><p>Industry Experience:</p><p>Preference will be given to a candidate with relevant industry experience that complements their academic qualifications.</p><p>Practical Skills:</p><p>Candidates should possess necessary practical computing skills relevant to their areas of expertise.</p><p>Certifications:</p><p>Professional certifications are preferred, such as SANS/GIAC credentials (e.g., GIAC Certified Incident Handler and GIAC Penetration Tester), CISSP, CEH, and CISM, as they demonstrate strong professional competence and a commitment to continuous professional development.</p><p>Community Participation:</p><p>Evidence of active participation in university, professional, and local community initiatives related to Cybersecurity and Digital Forensics.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>A PhD in Cybersecurity, Computer Science, Information Systems, or a related area from an internationally recognized university.</p><p>Professional certifications such as those from SANS (e.g., GIAC Certified Incident Handler, GIAC Penetration Tester); CISSP, CEH, CISM, etc are preferred, demonstrating a commitment to ongoing professional development.</p><p>A PhD in Cybersecurity, Computer Science, Information Systems, or a or a closely related field from an internationally recognized university.</p><p>Expertise in one or more of the following areas is required: cybersecurity fundamentals, network and system security, ethical hacking, penetration testing, digital forensics, malware analysis, incident response, secure software and application security, cloud and IoT security, cryptography, and cyber risk management.</p><p>Demonstrated experience in teaching cybersecurity-related courses at both undergraduate and postgraduate levels, with a proven ability to supervise student research projects effectively.</p><p>Active involvement in research within their areas of specialization, showing intellectual engagement with current trends and challenges in Cybersecurity and Digital Forensics.</p><p>Preference will be given to a candidate with relevant industry experience that complements their academic qualifications.</p><p>Candidates should possess necessary practical computing skills relevant to their areas of expertise.</p><p>Professional certifications are preferred, such as SANS/GIAC credentials (e.g., GIAC Certified Incident Handler and GIAC Penetration Tester), CISSP, CEH, and CISM, as they demonstrate strong professional competence and a commitment to continuous professional development.</p><p>Evidence of active participation in university, professional, and local community initiatives related to Cybersecurity and Digital Forensics.</p><p>Teach Modules: Deliver Modules at both undergraduate and postgraduate levels in Cybersecurity and Digital Forensics, supervising postgraduate theses. The normal teaching load is 3-4 modules per semester (2 semesters per academic year). Supervise Projects: Oversee undergraduate and postgraduate projects and dissertations, ensuring students receive guidance on their research methodologies and outcomes. Engage in Research: Actively participate in scholarly research activities that lead to publications in refereed, indexed, and ranked international journals within the field of Cybersecurity and Digital Forensics. Collaborate for Grants: Initiate and develop research collaborations that result in successful research grant applications, enhancing the department's funding and research capabilities. Curriculum Development: Play a significant role in research, curriculum development, and graduate supervision while attracting research funding to support program initiatives. Lead Research Output: Produce high-quality scholarly work that contributes to the department's research output and enhances its academic reputation. Community Engagement: Participate in service activities for the university as well as professional and local communities, promoting the importance of Cybersecurity and Digital Forensics.</p>
<p>POSITION SUMMARY Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">The Electrician Helper is responsible for the inspection, maintenance and field repair of all electrical equipment on the rig, logistics equipment and camp in accordance with Nabors Rig Management System (RMS). <br> Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world. 0-2 years of experience with equipment similar to that used on the rig being assigned to, with a minimum of 12 months experience with drive systems, if the rig is so equipped, is preferred. Experience with USCG regulations on the electrical systems and wiring requirements if the assigned rig is a MODU classed unit. Ability to wear respiratory protective devices. <br> To ensure that all operation of electrical equipment is carried out in a safe manner and in accordance with the manufacturers specifications To maintain all electrical equipment on the rig and camp in accordance with Nabors planned maintenance system and to manufacturers specifications To carry out unscheduled repairs to electrical equipment at the rig site and on the camp To liaise with the Rig Manager, Driller and Rig Mechanic to schedule major overhauls of rig equipment To ensure the availability of adequate spare parts for electrical equipment through the inventory system, both for routine maintenance and to cover unscheduled maintenance or replacements Personally responsible for own safety and conducting one s self to the standards of Nabors Policies and Procedures Carry out all duties in the safest possible manner and ensure that personal protective equipment (PPE) is used correctly Take personal responsibility for, and demonstrate leadership in HSE. Play a leading role in safety meetings and the safety program Supervise the activities of the Rig Welder and Motorman Enact the planned maintenance program for rig and camp electrical equipment and instrumentation Work with the Driller and other crew members to ensure that the rig is operated in accordance within the design parameters and in conformance with all aspects of Nabors RMS Conduct visual, and where possible functional, inspections of equipment both prior to use and at periodic intervals and in particular after rig moves and rig-up Take responsibility for planned maintenance, certification, record-keeping and reporting Maintain all required records, documentation and certification of electrical equipment on the rig and camp and produce accurate and timely reports on usage of such equipment Maintain and update all electrical drawings and wiring diagrams Ensure that lock-out and tag-out procedures are fully complied with at rig site and campsite Supervise the dismantling, packaging and preparation of electrical equipment for rig moves, including re-assembly at new locations Establish a culture of continuous improvement in operations and demonstrate results in this regard. Work with the other members of the rig crew to develop improved practices which will positively impact on rig performance Maintain, jointly with the Rig Mechanic, all rig instrumentation Manage, in conjunction with the Warehouseman, the inventory of spares and replacement parts for Electrical Equipment and initiate material requests and material transfers as required Maintain the cleanliness of the SCR house and integrity of the electrical control equipment therein Make recommendations for improved practices Prepare the rig and camp equipment for stacking out, when required, in accordance with the provisions of the RMS and contribute to preparation of the stack out report Make provisions for electrical supplies and instrumentation to meet third party service companies requirements at rig site and provide emergency repairs to their equipment where possible Provide on-the-job training for Electrical Helpers Maintain the validity of personal certification and training<br></div></section>
<p><b>About the Role</b></p><p>The Sales Associate is responsible for delivering an excellent in-store customer experience while supporting the achievement of sales targets. The role involves understanding customer needs, recommending suitable products, maintaining strong product knowledge, and ensuring the store is presented and operated to high standards.</p><p><b><br></b></p><p><b>Job Responsibilities</b></p><p>1. Customer Service & Sales</p><ul><li>Greet customers warmly and assist them in identifying their needs and preferences.</li><li>Deliver excellent customer service by providing product information, offering alternatives, and cross-selling or upselling products.</li><li>Maintain in-depth knowledge of the store s product range, ongoing promotions, and brand initiatives.</li><li>Handle customer inquiries and complaints professionally, escalating when necessary.</li><li>Achieve and exceed individual and store-level sales targets (KPIs) on a daily, weekly, and monthly basis.</li></ul><p>2. Store Operations</p><ul><li>Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.</li><li>Maintain cleanliness, organization, and overall appearance of the store and fitting rooms.</li><li>Follow stock management processes, including receiving, price tagging, and storing products.</li><li>Assist in periodic stock takes, inventory audits, and reporting of discrepancies.</li></ul><p>3. Cash Handling</p><ul><li>Operate the POS (Point of Sale) system efficiently.</li><li>Accurately process customer transactions, returns, and exchanges.</li><li>Handle cash and card transactions in compliance with company policies and procedures.</li></ul><p>4. Team Collaboration</p><ul><li>Proactively engage in team meetings, sales huddles, and product knowledge sessions to stay aligned with store goals and initiatives.</li><li>Communicate operational challenges, customer feedback, or product-related issues promptly to the Store Manager to support continuous improvement and customer satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in retail sales or customer service, preferably in a premium retail, marine, sports, or lifestyle environment.</p><p>Strong communication, interpersonal, and customer service skills.</p><p>Confident and proactive approach to selling and achieving sales targets.</p><p>Good product-learning ability and willingness to develop knowledge of marine and leisure products.</p><p>Ability to identify customer needs and recommend appropriate products or alternatives.</p><p>Basic knowledge of POS systems, cash handling, and retail store operations.</p><p>Good organizational skills with strong attention to detail.</p><p>Ability to work effectively as part of a team in a fast-paced retail environment.</p><p>Flexible to work weekends, public holidays, and varied shifts when required.</p><p>Fluency in English would be an advantage.</p>
<p>JOB SUMMARY Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements.</p><p>CORE WORK ACTIVITIES</p><p>Managing Hygience and Food Safety Operations</p><p>Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations. Advises and monitors food handlers on the proper good handling practices and verifies their observance. Identifies key areas of risk in various food operations and takes preemptive remedial action. Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations. Provides technical advice on product labeling issues for fulfilling government requirements. Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees). Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters. Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary. Conducts regular vendor inspections in partnership with purchasing and culinary leadership. Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff. Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties. Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements. Establishes and maintains open, collaborative relationships with employees. Liases with pest control company for any pest issues and monitors pest control performance. Maintains and makes improvements to hygiene standards. Regularly reviews and refreshes the food safety standards of all food handlers withing the property. Maintains documentation on all hygiene and food safety stadards throughout the operation.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major. Preferred: Environmental Health Degree or Culinary Degree</p>
<p><h4>Job summary</h4>
<p>The marketing assistant manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the manager of marketing and communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience required:</strong></p>
<ul>
<li>2-year degree from an accredited university in marketing, public relations, business administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred</li>
<li>OR 4-year bachelor's degree in marketing, public relations, business, or related major; no work experience required</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Hotel marketing and advertising</strong></p>
<ul>
<li>Assists with the execution of the annual marketing plan to budget.</li>
<li>Provides support to operations, food & beverage and sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.</li>
<li>Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.</li>
<li>Assists with the management of F&B media schedules, email marketing, and display advertising.</li>
<li>Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.</li>
<li>Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.</li>
</ul>
<p><strong>Social media content management</strong></p>
<ul>
<li>Supports facilitation of social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).</li>
<li>Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.</li>
<li>Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.</li>
</ul>
<p><strong>Public relations and visual asset management</strong></p>
<ul>
<li>Participates in the development of comprehensive PR plan per quarter along with agency.</li>
<li>Maintains a comprehensive list of local media contacts, with particular emphasis on food critics and bloggers.</li>
<li>Manages assigned accounts as per the media account management system.</li>
<li>Assists with writing and distribution of all press releases for property events, promotions, and outlets.</li>
<li>Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.</li>
<li>Helps manage external vendors and media agencies; assists with review of PR leads from the continent PR leader regarding which are the best media to promote the hotel.</li>
<li>Supports the coordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.</li>
<li>Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.</li>
</ul>
<p><strong>Direct marketing and collateral development</strong></p>
<ul>
<li>Assists with coordination and execution of hotel and F&B printed materials.</li>
<li>Controls quantity and inventory of all hotel marketing collateral and verifies copies are filed in a comprehensive manner.</li>
<li>Supports the production of all property, F&B display, and temporary signage in hotel public areas.</li>
<li>Assists with the execution of F&B direct marketing activities.</li>
<li>Verifies all collateral is as per brand standard guidelines and in compliance with brand standard audit (BSA).</li>
</ul>
<p><strong>General</strong></p>
<ul>
<li>Assists in the development, coordination and execution of all communications activities.</li>
<li>Helps with the publication of hotel’s newsletter(s).</li>
<li>Supports communications duties and functions as deemed necessary.</li>
<li>Assists in the liaison and execution of joint F&B promotions.</li>
<li>Works with the manager of marketing and communication to verify the hotel’s website and related websites are updated on a regular basis.</li>
<li>Provides marketing assistance and acts as a marketing subject matter expert for GMs, sales leaders and managers, and revenue leaders.</li>
<li>Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.</li>
<li>Performs other reasonable job duties as assigned by manager.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the executive committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service, and leadership skills. Conducts needs assessments, designs and develops training programs, and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li>
<li>OR</li>
<li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing and administering employee training</strong></p>
<ul>
<li>Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.</li>
<li>Ensures participants receive the appropriate property and company orientation, understand program materials, and build relationships with property leadership team.</li>
<li>Promotes and informs employees about all training programs.</li>
<li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li>
<li>Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.</li>
<li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li>
<li>Ensures adult learning principles are incorporated into training programs.</li>
<li>Develops, implements, and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).</li>
</ul>
<p><strong>Managing employee development programs</strong></p>
<ul>
<li>Provides additional training to participants to increase skills (e.g., HR skills).</li>
<li>Helps employees identify specific behaviors that will contribute to service excellence.</li>
<li>Oversees the Management Development Program.</li>
<li>Coaches managers to enhance own performance and to improve the performance of employees.</li>
<li>Develops specific training to improve service performance.</li>
<li>Works with leadership team to determine development needs of managers.</li>
<li>Designs, develops, and delivers a supervisory development program to build effective supervisory skills.</li>
<li>Drives brand values and philosophy in all training and development activities.</li>
</ul>
<p><strong>Developing training program plans</strong></p>
<ul>
<li>Develops and maintains an annual or quarterly training calendar.</li>
<li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li>
<li>Develops, implements, and maintains a property orientation program for employees to introduce the company and the culture.</li>
<li>Selects, trains, and develops an internal training cadre to support delivery of technical skills training programs.</li>
</ul>
<p><strong>Evaluating training program effectiveness</strong></p>
<ul>
<li>Aligns current training and development programs to effectively impact key business indicators.</li>
<li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li>
<li>Measures transfer of learning from training courses to the operation.</li>
<li>Tracks key business indicators (employee and guest satisfaction, retention, and financial results) to determine the effectiveness of current training and development programs.</li>
<li>Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform Food & Beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: 4 to 6 years of related work experience. Supervisory Experience: At least 2 years of supervisory experience. License or Certification: None</p><p></p></section>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> </p>
<p> <strong>Required:</strong> </p>
<p> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</p>
<p>OR</p>
<p> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p>
<p> </p>
<p> <strong>Preferred:</strong> </p>
<p> 4 year college degree.</p>
<p> Demonstrated skills in supervising a team.</p>
<p> Lodging sales experience.</p>
<p> Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. <br>
</p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Sales Activities</strong> </p>
<p> Manages the development of a strategic account plan for the demand generators in the market.</p>
<p> Manages the property's reactive and proactive sales efforts.</p>
<p> Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.</p>
<p> Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</p>
<p> Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position.</p>
<p> Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.</p>
<p> Attends sales strategy meetings to provide input on weekly and overall sales strategy.</p>
<p> Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.</p>
<p> Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.</p>
<p> Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.</p>
<p> Serves as the sales contact for customers; serves as the customer advocate.</p>
<p> Serves as hotel authority on sales processes and sales contracts.</p>
<p> Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.</p>
<p> Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.</p>
<p> Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</p>
<p> Supports the General Manager by coordinating crisis communications.</p>
<p> Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards.</p>
<p> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p>
<p> Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</p>
<p> Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</p>
<p> Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</p>
<p> Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</p>
<p> Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives.</p>
<p> Interfaces with regional marketing communications for regional and national promotions pull through.</p>
<p> Performs other duties, as assigned, to meet business needs.</p>
<p> </p>
<p> <strong>Building Successful Relationships</strong> </p>
<p> Develops strong partnerships with local organizations to further increase brand/product awareness.</p>
<p> Develops and manages internal key stakeholder relationships.</p>
<p> Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.</p>
<p> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</p>
<p> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</p>
<p><br></p>
<p><h4>Job summary</h4>
<p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. The position works with the executive committee and property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service, and leadership skills. Conducts needs assessments, designs and develops training programs, and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li>
<li>OR</li>
<li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing and administering employee training</strong></p>
<ul>
<li>Coordinates property compliance training programs such as CPR, PAR, Business We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.</li>
<li>Ensures participants receive the appropriate property and company orientation, understand program materials, and build relationships with property leadership team.</li>
<li>Promotes and informs employees about all training programs.</li>
<li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li>
<li>Administers and delivers core training initiatives in compliance with corporate training and development standards. Core training initiatives include Orientation, Leadership Skills, Trainer Certification, Diversity Training, and Management Development Program.</li>
<li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li>
<li>Ensures adult learning principles are incorporated into training programs.</li>
<li>Develops, implements, and maintains a management orientation program to introduce new managers to the expected leadership behaviors and management skills (e.g., financial management, human resources skills).</li>
</ul>
<p><strong>Managing employee development programs</strong></p>
<ul>
<li>Provides additional training to participants to increase skills (e.g., HR skills).</li>
<li>Helps employees identify specific behaviors that will contribute to service excellence.</li>
<li>Oversees the Management Development Program.</li>
<li>Coaches managers to enhance own performance and to improve the performance of employees.</li>
<li>Develops specific training to improve service performance.</li>
<li>Works with leadership team to determine development needs of managers.</li>
<li>Designs, develops, and delivers a supervisory development program to build effective supervisory skills.</li>
<li>Drives brand values and philosophy in all training and development activities.</li>
</ul>
<p><strong>Developing training program plans</strong></p>
<ul>
<li>Develops and maintains an annual or quarterly training calendar.</li>
<li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li>
<li>Develops, implements, and maintains a property orientation program for employees to introduce the company and the culture.</li>
<li>Selects, trains, and develops an internal training cadre to support delivery of technical skills training programs.</li>
</ul>
<p><strong>Evaluating training program effectiveness</strong></p>
<ul>
<li>Aligns current training and development programs to effectively impact key business indicators.</li>
<li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li>
<li>Measures transfer of learning from training courses to the operation.</li>
<li>Tracks key business indicators (employee and guest satisfaction, retention, and financial results) to determine the effectiveness of current training and development programs.</li>
<li>Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p>
<p>OR</p>
<p> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Spa Operations and Budgets</strong> </p>
<p> Selects vendors for spa retail operations and managing contract agreements.</p>
<p> Oversees retail product research, product selection and purchasing, product display.</p>
<p> Manages supply inventories and purchasing control, including uniforms.</p>
<p> Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.</p>
<p> Maintains cleanliness of spa and related areas and equipment.</p>
<p> </p>
<p> <strong>Managing Spa Sales and Marketing Strategy</strong> </p>
<p> Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.</p>
<p> Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.</p>
<p> Ensures spa services are included in all property-related marketing and advertising.</p>
<p> Identifies and recommending new products and product enhancements to remain competitive in the market.</p>
<p> </p>
<p> <strong>Managing Spa Revenue Management Strategy</strong> </p>
<p> Monitors and Manages the payroll function.</p>
<p> Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</p>
<p> Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.</p>
<p> </p>
<p> <strong>Ensuring and Delivering Exceptional Customer Service</strong> </p>
<p> Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Strives to improve service performance.</p>
<p> </p>
<p> <strong>Conducting Human Resources Activities</strong> </p>
<p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p>
<p> Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.</p>
<p> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</p>
<p> Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p>
<p> Administers the performance appraisal process for direct report managers.</p>
<p> Develops business goals and creates appropriate development plans.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.</p>
<p> Solicits employee feedback, utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.</p>
<p><br></p>