Restaurant Assistant Manager Jobs in Oman
1586 Jobs Found
<p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p><h3>CORE WORK ACTIVITIES</h3><h4>Developing and Maintaining Budgets</h4><p>Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives.</p><h4>Leading Food and Beverage Team</h4><p>Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee's concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</p><h4>Ensuring Exceptional Customer Service</h4><p>Provides excellent customer service. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Drives alignment of all employees, team leaders and managers to the brand's service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guest's expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</p><h4>Managing and Conducting Human Resource Activities</h4><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</p><h4>Additional Responsibilities</h4><p>Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p><h4>Job summary</h4>
<p>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR</li>
<li>2-year degree from an accredited university in Hotel and Restaurant Management,</p><p></p>
<p><h4>Job overview:</h4>
<p>The primary responsibility of a Care Advisor is to handle telephone inquiries related to the company’s products and services, adhering to established scripts and procedures. The role requires ensuring that all calls are answered within defined service levels while maintaining the highest standards of customer service excellence. In addition, the Care Advisor is responsible for accurately documenting details of each interaction, including actions taken, to facilitate follow-ups and any necessary corrective measures. The role also involves maintaining effective communication with the Care Centre Team Leader and Assistant Manager, while consistently delivering a customer-focused service experience.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Promotes a customer-centric culture within the Care Centre by delivering effective solutions to customer concerns and inquiries.</li>
<li>Adheres to communication and update standards in line with Nextcare policies, scheme requirements, and agreed turnaround times.</li>
<li>Handles inbound calls and assists customers and providers with specific requests and inquiries.</li>
<li>Conducts outbound calls for case follow-ups, collection of medical reports, second opinions, and complaint management.</li>
<li>Enhances customer awareness and engagement with the company’s products and services.</li>
<li>Delivers high-quality, personalized customer service at all times.</li>
<li>Maintains and updates customer/member records and ensures data accuracy in the system.</li>
<li>Records details of interactions and actions taken to support continuity and follow-up.</li>
<li>Maintains effective communication with the Care Centre Team Leader and Assistant Manager.</li>
<li>Ensures proper documentation, call closure, and coordination with relevant departments.</li>
<li>Evaluates issues thoroughly and provides logical solutions within the defined scope of authority.</li>
<li>Reviews and processes pre-approval cases exceeding standard turnaround times to ensure timely resolution.</li>
<li>Issues Guarantee of Payment (GOP) documents as required to support seamless patient care.</li>
<li>Works effectively with AI, machine learning, data analytics, and cloud-based tools while adhering to high standards of data governance, security, and ethical use.</li>
</ul>
<h4>Key requirements:</h4>
<ul>
<li>Bachelor’s degree; medical background preferred.</li>
<li>0-2 years experience in a call centre/customer service environment; TPA hospitals or medical centers exposure is a plus.</li>
<li>Strong communication skills in English (additional languages are an advantage).</li>
<li>Good understanding of customer service principles and telephone etiquette.</li>
<li>Physically fit to carry out duties.</li>
<li>Legally permitted to work in the country of operations.</li>
<li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li>
</ul>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<p><b>1. Job Title : Asst Project Manager</b></p><p><br></p><p><br></p><p>Knowledge:</p><p><br></p><p><br></p><p>1. Ability to read drawings and supervise site execution.</p><p>2. Strong coordination, quality control, and manpower management skills.</p><p><br></p><p><br></p><p>Experience: 10-12 years (GCC required) Industry</p><p>Exposure: Hospital/Commercial/ Residential Projects</p><p><br></p><p>Mandatory Qualification: Bachelor's degree in relevant engineering discipline</p><p><br></p><p><br></p><p><b><br></b></p><p><b>2. Job Title : Project Engineer</b></p><p><br></p><p><br></p><p>Knowledge:</p><p><br></p><p><br></p><p>1. Ability to read drawings and supervise site execution.</p><p>2. Strong coordination, quality control, and manpower management skills.</p><p><br></p><p><br></p><p>Experience: 10-12 years (GCC 810 years) (Hospital/Commercial/ Residential Projects)</p><p><br></p><p><br></p><p>Mandatory Qualification: Bachelor's degree in relevant engineering discipline</p><p><br></p><p><br></p><p>3. Job Title : Civil Engineer</p><p><br></p><p><br></p><p>Knowledge:</p><p><br></p><p><br></p><p>1. Ability to read drawings and supervise site execution.</p><p>2. Strong coordination, quality control, and manpower management skills.</p><p><br></p><p><br></p><p>Experience: 68 years (GCC 46 years) (Hospital/Commercial/ Residential Projects;</p><p><br></p><p><br></p><p>Qualification: Bachelor's degree in Civil Engineering</p><p><br></p><p><b><br></b></p><p><b>4. Job Title : Quantity Surveyor</b></p><p><br></p><p><br></p><p>Knowledge:</p><p><br></p><p><br></p><p>1. Ability to read drawings and supervise site execution.</p><p>2. Strong coordination, quality control, and manpower management skills.</p><p><br></p><p><br></p><p>Experience: 810 years (GCC 56 years,)Hospital/Commercial/Residential Projects)</p><p><br></p><p><br></p><p>Qualification: Bachelor's degree in Civil Engineering</p><p><br></p><p><br></p><p><b>5. Job Title : Civil Foreman</b></p><p><br></p><p><br></p><p>Knowledge:</p><p><br></p><p><br></p><p>1. Ability to read drawings and supervise site execution.</p><p>2. Strong coordination, quality control, and manpower management skills.</p><p><br></p><p><br></p><p>Experience: 1 012 years (GCC 6 years), Hospital/Commercial/Residential Projects)</p><p><br></p><p><br></p><p>Qualification: Diploma / Bachelor in Electrical Engineering</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p><h4>Position objective</h4>
<p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p>
<p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Must possess knowledge of varied cosmetics products and accessories.</li>
<li>Demonstrate excellent make-up selling skills.</li>
<li>Recommend and link customer specific products.</li>
<li>Identify customer requirements and deliver excellent customer services.</li>
<li>Brand representation at the required standards with updated product knowledge and minimized stock loss.</li>
<li>Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Ensure the highest standards of housekeeping standards.</li>
<li>Handle the POS (Point of Sale) / billing counter.</li>
<li>Greet the customers and assist them in selecting the right product.</li>
<li>Must be presentable and well-groomed at all times.</li>
<li>Tally money in the cash during the beginning / end of the shifts.</li>
<li>Process the payments by cash / credit cards / vouchers / automatic debits.</li>
<li>Issue receipts / refunds / change to the customers correctly.</li>
<li>Convert the window shoppers to ultimate buyers.</li>
<li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li>
<li>Flexible to work for extended hours during the sale / festival period.</li>
<li>Record the inventory inward / outward and maintain the report of the same.</li>
<li>Must be updated about the various brands of the group for suggestive selling to the customers.</li>
</ul></p><p></p>
<p><h4>Position Objective</h4>
<p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p>
<p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p>
<h4>Key Responsibilities</h4>
<strong>Customer Service:</strong>
<ul>
<li>Greet the customers and assist them in selecting the right product.</li>
<li>Convert the window shoppers to ultimate buyers.</li>
<li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li>
<li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li>
<li>Must be updated about the various brands of the group for suggestive selling to the customers.</li>
</ul>
<strong>Grooming / Attitude / Knowledge:</strong>
<ul>
<li>Must be presentable and well-groomed at all times.</li>
<li>Flexible to work for extended hours during the sale period.</li>
<li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li>
<li>Flexible to work for extended hours during the sale period.</li>
</ul>
<strong>Merchandise:</strong>
<ul>
<li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li>
<li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li>
<li>Record the inventory inward / outward and maintain the report of the same.</li>
</ul>
<strong>Process:</strong>
<ul>
<li>Handle the POS (Point of Sale) / Billing Counter efficiently.</li>
<li>Tally money in the cash till during the beginning / end of the shifts.</li>
<li>Issue receipts / refunds / change to the customers correctly.</li>
<li>Process the payments by cash / credit cards / vouchers / automatic debits.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li>
<li>Adhere to SOP and Loss Prevention Policies.</li>
<li>Maintain confidentiality of the sales figures to the outside party.</li>
</ul></p><p></p>
<p><h4>Position objective</h4>
<p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p>
<p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p>
<h4>Key responsibilities</h4>
<p><strong>Customer service:</strong></p>
<ul>
<li>Greet the customers and assist them in selecting the right product.</li>
<li>Convert the window shoppers to ultimate buyers.</li>
<li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li>
<li>Serve customers with the highest standards and follow the company guideline of selling (Guest – Greet, Understand, Explain, Sell, Thank).</li>
<li>Must be updated about the various brands of the group for suggestive selling to the customers.</li>
</ul>
<p><strong>Grooming / attitude / knowledge:</strong></p>
<ul>
<li>Must be presentable and well-groomed at all times.</li>
<li>Flexible to work for extended hours during the sale period.</li>
<li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li>
<li>Flexible to work for extended hours during the sale period.</li>
</ul>
<p><strong>Merchandise:</strong></p>
<ul>
<li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li>
<li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li>
<li>Record the inventory inward / outward and maintain the report of the same.</li>
</ul>
<p><strong>Process:</strong></p>
<ul>
<li>Handle the POS (Point of Sale) / billing counter efficiently.</li>
<li>Tally money in the cash till during the beginning / end of the shifts.</li>
<li>Issue receipts / refunds / change to the customers correctly.</li>
<li>Process the payments by cash / credit cards / vouchers / automatic debits.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li>
<li>Adhere to SOP and loss prevention policies.</li>
<li>Maintain confidentiality of the sales figures to the outside party.</li>
</ul></p><p></p>
<p><h4>Position objective</h4>
<p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p>
<p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p>
<h4>Key responsibilities</h4>
<strong>Customer service:</strong>
<ul>
<li>Greet the customers and assist them in selecting the right product.</li>
<li>Convert the window shoppers to ultimate buyers.</li>
<li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li>
<li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li>
<li>Must be updated about the various brands of the group for suggestive selling to the customers.</li>
</ul>
<strong>Grooming / attitude / knowledge:</strong>
<ul>
<li>Must be presentable and well-groomed at all times.</li>
<li>Flexible to work for extended hours during the sale period.</li>
<li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li>
<li>Flexible to work for extended hours during the sale period.</li>
</ul>
<strong>Merchandise:</strong>
<ul>
<li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li>
<li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li>
<li>Record the inventory inward / outward and maintain the report of the same.</li>
</ul>
<strong>Process:</strong>
<ul>
<li>Handle the POS (Point of Sale) / billing counter efficiently.</li>
<li>Tally money in the cash till during the beginning / end of the shifts.</li>
<li>Issue receipts / refunds / change to the customers correctly.</li>
<li>Process the payments by cash / credit cards / vouchers / automatic debits.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li>
<li>Adhere to SOP and loss prevention policies.</li>
<li>Maintain confidentiality of the sales figures to the outside party.</li>
</ul></p><p></p>
<p><h4>Position objective</h4>
<p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p>
<p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p>
<h4>Key responsibilities</h4>
<p><strong>Customer service:</strong></p>
<ul>
<li>Greet the customers and assist them in selecting the right product.</li>
<li>Convert the window shoppers to ultimate buyers.</li>
<li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li>
<li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li>
<li>Must be updated about the various brands of the group for suggestive selling to the customers.</li>
</ul>
<p><strong>Grooming / attitude / knowledge:</strong></p>
<ul>
<li>Must be presentable and well-groomed at all times.</li>
<li>Flexible to work for extended hours during the sale period.</li>
<li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li>
<li>Flexible to work for extended hours during the sale period.</li>
</ul>
<p><strong>Merchandise:</strong></p>
<ul>
<li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li>
<li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li>
<li>Record the inventory inward / outward and maintain the report of the same.</li>
</ul>
<p><strong>Process:</strong></p>
<ul>
<li>Handle the POS (Point of Sale) / billing counter efficiently.</li>
<li>Tally money in the cash till during the beginning / end of the shifts.</li>
<li>Issue receipts / refunds / change to the customers correctly.</li>
<li>Process the payments by cash / credit cards / vouchers / automatic debits.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li>
<li>Adhere to SOP and loss prevention policies.</li>
<li>Maintain confidentiality of the sales figures to the outside party.</li>
</ul></p><p></p>
<p><h4>Position objective</h4>
<p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p>
<p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager/assistant store manager.</p>
<h4>Key responsibilities</h4>
<strong>Customer service:</strong>
<ul>
<li>Greet the customers and assist them in selecting the right product.</li>
<li>Convert the window shoppers to ultimate buyers.</li>
<li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li>
<li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li>
<li>Must be updated about the various brands of the group for suggestive selling to the customers.</li>
</ul>
<strong>Grooming / attitude / knowledge:</strong>
<ul>
<li>Must be presentable and well-groomed at all times.</li>
<li>Flexible to work for extended hours during the sale period.</li>
<li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li>
<li>Flexible to work for extended hours during the sale period.</li>
</ul>
<strong>Merchandise:</strong>
<ul>
<li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li>
<li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li>
<li>Record the inventory inward/outward and maintain the report of the same.</li>
</ul>
<strong>Process:</strong>
<ul>
<li>Handle the POS (Point of Sale)/billing counter efficiently.</li>
<li>Tally money in the cash till during the beginning/end of the shifts.</li>
<li>Issue receipts, refunds, and change to the customers correctly.</li>
<li>Process the payments by cash, credit cards, vouchers, or automatic debits.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li>
<li>Adhere to SOP and loss prevention policies.</li>
<li>Maintain confidentiality of the sales figures to the outside party.</li>
</ul></p><p></p>
<p><h4>Position objective</h4>
<p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p>
<p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.</p>
<h4>Key responsibilities</h4>
<strong>Customer service:</strong>
<ul>
<li>Greet the customers and assist them in selecting the right product.</li>
<li>Convert the window shoppers to ultimate buyers.</li>
<li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li>
<li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li>
<li>Must be updated about the various brands of the group for suggestive selling to the customers.</li>
</ul>
<strong>Grooming / attitude / knowledge:</strong>
<ul>
<li>Must be presentable and well-groomed at all times.</li>
<li>Flexible to work for extended hours during the sale period.</li>
<li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li>
<li>Flexible to work for extended hours during the sale period.</li>
</ul>
<strong>Merchandise:</strong>
<ul>
<li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li>
<li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li>
<li>Record the inventory inward / outward and maintain the report of the same.</li>
</ul>
<strong>Process:</strong>
<ul>
<li>Handle the POS (Point of Sale) / billing counter efficiently.</li>
<li>Tally money in the cash till during the beginning / end of the shifts.</li>
<li>Issue receipts / refunds / change to the customers correctly.</li>
<li>Process the payments by cash / credit cards / vouchers / automatic debits.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li>
<li>Adhere to SOP and loss prevention policies.</li>
<li>Maintain confidentiality of the sales figures to the outside party.</li>
</ul></p><p></p>
<p><h4>Position objective</h4>
<p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p>
<p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager/assistant store manager.</p>
<h4>Key responsibilities</h4>
<p><strong>Customer service:</strong></p>
<ul>
<li>Greet the customers and assist them in selecting the right product.</li>
<li>Convert the window shoppers to ultimate buyers.</li>
<li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li>
<li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li>
<li>Must be updated about the various brands of the group for suggestive selling to the customers.</li>
</ul>
<p><strong>Grooming / attitude / knowledge:</strong></p>
<ul>
<li>Must be presentable and well-groomed at all times.</li>
<li>Flexible to work for extended hours during the sale period.</li>
<li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li>
<li>Flexible to work for extended hours during the sale period.</li>
</ul>
<p><strong>Merchandise:</strong></p>
<ul>
<li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li>
<li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li>
<li>Record the inventory inward/outward and maintain the report of the same.</li>
</ul>
<p><strong>Process:</strong></p>
<ul>
<li>Handle the POS (Point of Sale)/billing counter efficiently.</li>
<li>Tally money in the cash till during the beginning/end of the shifts.</li>
<li>Issue receipts, refunds, and change to the customers correctly.</li>
<li>Process the payments by cash, credit cards, vouchers, or automatic debits.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li>
<li>Adhere to SOP and loss prevention policies.</li>
<li>Maintain confidentiality of the sales figures to outside parties.</li>
</ul></p><p></p>
<p>The Assistant Finance Manager will support the Finance Manager in overseeing the day-to-day financial operations of the organization, ensuring accurate accounting, timely financial reporting, effective financial controls, compliance with applicable regulations, and efficient management of financial transactions.</p><br><p>The role requires a highly experienced finance professional with strong accounting knowledge, analytical skills, attention to detail, and practical experience in ERP systems and Microsoft Excel.</p><br><p>Key Responsibilities:-</p><br><ul><li><p>Assist the Finance Manager in managing the day-to-day finance and accounting operations.</p></li><li><p>Prepare, review, and maintain accurate financial records, ledgers, and accounting entries.</p></li><li><p>Assist in the preparation of monthly, quarterly, and annual financial statements and management reports.</p></li><li><p>Monitor accounts payable, accounts receivable, cash flow, bank transactions, and reconciliations.</p></li><li><p>Perform regular bank and ledger reconciliations and investigate discrepancies.</p></li><li><p>Support budgeting, forecasting, variance analysis, and financial planning activities.</p></li><li><p>Monitor income and expenditure against approved budgets and highlight significant variances.</p></li><li><p>Ensure timely processing and verification of invoices, payments, receipts, journals, and other financial transactions.</p></li><li><p>Assist in maintaining effective internal financial controls and procedures.</p></li><li><p>Ensure compliance with applicable accounting standards, financial policies, and regulatory requirements in Oman.</p></li><li><p>Coordinate with internal departments regarding financial documentation, budgets, payments, and accounting matters.</p></li><li><p>Assist with internal and external audits by preparing required schedules, supporting documents, and financial information.</p></li><li><p>Maintain proper documentation and records for audit and compliance purposes.</p></li><li><p>Review financial data and identify discrepancies, errors, or unusual transactions.</p></li><li><p>Prepare financial analysis and reports using Microsoft Excel and ERP systems.</p></li><li><p>Ensure timely and accurate posting of financial transactions in the ERP system.</p></li><li><p>Support the Finance Manager in improving financial processes, controls, and reporting systems.</p></li><li><p>Supervise and guide finance/accounts staff when required.</p></li><li><p>Maintain confidentiality and security of financial and organizational information.</p></li><li><p>Perform any other finance-related duties assigned by the Finance Manager or senior management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Chartered Accountant (CA) qualification is mandatory.</p></li><li><p>The relevant degree/certificate must be attested/approved by the Oman Association of Chartered Public Accountants (OACPA), as applicable.</p></li><li><p>Minimum 8 years of relevant post-qualification work experience in Finance & Accounts.</p></li><li><p>Valid experience letters/certificates must be available to substantiate the required experience.</p></li><li><p>Strong knowledge of accounting principles, financial reporting, budgeting, reconciliation, and internal controls.</p></li><li><p>Good working knowledge of ERP systems and Microsoft Excel.</p></li><li><p>Strong analytical, numerical, organisational, and problem-solving skills.</p></li><li><p>Excellent attention to detail and accuracy.</p></li><li><p>Ability to work independently as well as effectively coordinate with internal teams.</p></li><li><p>Good communication and interpersonal skills.</p></li><li><p>Knowledge of accounting and financial practices applicable in Oman will be an advantage.</p></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The F&B Outlet Supervisor is responsible for overseeing the day-to-day operations of the assigned food and beverage outlet, ensuring excellent guest service, efficient operations, high-quality standards, and maximum guest satisfaction. The position provides leadership and guidance to the F&B team during each shift, ensuring that hotel standards, service procedures, hygiene requirements, and company policies are consistently followed. The Supervisor also supports the Outlet Manager in achieving departmental revenue, cost-control, and guest satisfaction objectives.</p><br><p>YOUR DAY-TO-DAY:</p><br><ul><li><p>Supervise the daily operation of the assigned F&B outlet and ensure smooth service throughout the shift.</p><br></li><li><p>Ensure the outlet is properly prepared before opening and appropriately closed after service.</p><br></li><li><p>Allocate duties and workstations to team members according to business levels and operational requirements.</p><br></li><li><p>Monitor guest flow, table allocation, service sequence, and overall outlet efficiency.</p><br></li><li><p>Ensure all food and beverage products are served according to established quality and presentation standards.</p><br></li><li><p>Monitor stock levels and coordinate with relevant departments to ensure product availability.</p><br></li><li><p>Assist with inventory, requisitions, receiving, storage, and stock control procedures.</p><br></li><li><p>Monitor operating equipment and ensure proper handling and maintenance.</p><br></li><li><p>Ensure the outlet is clean, organized, and maintained according to hotel standards.</p><br></li><li><p>Deliver friendly, professional, and personalized service to all guests.</p><br></li><li><p>Welcome guests and ensure their needs are anticipated and addressed promptly.</p><br></li><li><p>Handle guest feedback and complaints professionally and seek appropriate solutions.</p><br></li><li><p>Follow up with guests to ensure satisfaction and encourage positive experiences.</p><br></li><li><p>Maintain strong knowledge of the outlet's menu, beverages, promotions, and hotel facilities.</p><br></li><li><p>Promote appropriate food and beverage offerings, upselling opportunities, and promotions.</p><br></li><li><p>Brief the team before each shift regarding reservations, VIP guests, promotions, special events, and operational requirements.</p><br></li><li><p>Coach, train, and motivate team members to consistently achieve service standards.</p><br></li><li><p>Monitor employee performance and provide constructive feedback.</p><br></li><li><p>Support the onboarding and training of new team members.</p><br></li><li><p>Encourage teamwork, professionalism, and positive communication within the department.</p><br></li><li><p>Ensure grooming, punctuality, attendance, and personal hygiene standards are maintained.</p><br></li><li><p>Assist the Outlet Manager with performance evaluations and staff development.</p><br></li></ul><p>WHAT WE NEED FROM YOU:</p><br><ul><li><p>Diploma or degree in Hospitality Management, Food & Beverage Management, or a related field is preferred.</p><br></li><li><p>Minimum 2–3 years of experience in Food & Beverage operations, preferably within a hotel or upscale restaurant environment.</p><br></li><li><p>Previous supervisory experience in an F&B outlet is preferred.</p><br></li><li><p>Strong knowledge of restaurant and beverage service standards.</p><br></li><li><p>Good understanding of food safety and hygiene practices.</p><br></li><li><p>Familiarity with POS systems and basic F&B reporting.</p><br></li><li><p>Good communication and interpersonal skills.</p><br></li><li><p>Strong leadership, organizational, and problem-solving abilities.</p><br></li><li><p>Ability to work effectively under pressure in a fast-paced environment.</p><br></li><li><p>Flexibility to work shifts, weekends, and public holidays.</p><br></li></ul><p>WHO WE ARE</p><br><p>Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. </p><br><p>Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.</p><br><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities <br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary</h4>
<p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p>
<p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p>
<p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing butler services</strong></p>
<ul>
<li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li>
<li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirements.</li>
<li>Manages VIP guests’ schedules as appropriate to support potential needs.</li>
<li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li>
<li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li>
<li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li>
<li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li>
<li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li>
<li>Continuously strives with the team to provide the bespoke and uncompromising services.</li>
<li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li>
</ul>
<p><strong>Supporting management of front desk team</strong></p>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li>
</ul>
<p><strong>Guest relations</strong></p>
<ul>
<li>Sets the standard and tone for how Butler team members drive guest relations.</li>
<li>Coaches team members to recognize and build rapport with guests.</li>
<li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li>
<li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li>
<li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li>
<li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li>
<li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li>
<li>Assists other employees to verify proper coverage and prompt guest service.</li>
</ul>
<p><strong>Managing departmental costs</strong></p>
<ul>
<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li>
<li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li>
<li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li>
<li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Verifies recognition of employees is taking place across areas of responsibility.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position objective</h4>
<p>The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.</p>
<p>Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager/assistant store manager.</p>
<h4>Key responsibilities</h4>
<p><strong>Customer service:</strong></p>
<ul>
<li>Greet the customers and assist them in selecting the right product.</li>
<li>Convert the window shoppers to ultimate buyers.</li>
<li>Promote the Club Apparel Loyalty Program of the company for repeat sales.</li>
<li>Serve customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).</li>
<li>Must be updated about the various brands of the group for suggestive selling to the customers.</li>
</ul>
<p><strong>Grooming / attitude / knowledge:</strong></p>
<ul>
<li>Must be presentable and well-groomed at all times.</li>
<li>Flexible to work for extended hours during the sale period.</li>
<li>Must possess up-to-date product knowledge and ensure minimal stock loss.</li>
<li>Flexible to work for extended hours during the sale period.</li>
</ul>
<p><strong>Merchandise:</strong></p>
<ul>
<li>Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.</li>
<li>Ensure all VM guidelines are followed and all stock norms on clearance are maintained.</li>
<li>Record the inventory inward/outward and maintain the report of the same.</li>
</ul>
<p><strong>Process:</strong></p>
<ul>
<li>Handle the POS (Point of Sale) / billing counter efficiently.</li>
<li>Tally money in the cash till during the beginning/end of the shifts.</li>
<li>Issue receipts, refunds, and change to the customers correctly.</li>
<li>Process the payments by cash, credit cards, vouchers, or automatic debits.</li>
<li>Ensure awareness and vigilance at all times of security in the store without any negligence.</li>
<li>Must be flexible to work for varied shifts and overtime as per the business requirement.</li>
<li>Adhere to SOP and loss prevention policies.</li>
<li>Maintain confidentiality of the sales figures to outside parties.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><b>Job Description</b></p><br> <p><b>Overall Objective and Responsibilities</b></p><br> <p><b>Job purpose</b></p><br> <ul><li>To action the Audit Plan and provide our clients with Knowledge and Business Solutions in their respective markets by decreasing risks and increasing revenue through KPMG audit methodologies.</li></ul> <p><b>Major duties and responsibilities</b></p><br> <ul><li>Complete the planning for the audit</li><li> Complete fieldwork and allocate work as appropriate to audit assistants</li><li> Coaching of audit assistants</li><li> Preparation of financial statements, transmittal letter and any other deliverables</li><li> Keeping manager / Partner informed of progress/issues on a job throughout the audit process</li><li> Responsible for getting Partner and manager reviews done</li><li> Completion documentation and follow up of outstanding information</li><li> Prepare and analyze costs on the WIP for their audits</li><li> Prepare fee note requisition on a timely basis and follow up collection of debtors</li><li> Maintaining good relationship with the client’s financial management</li><li> Overall in charge for medium and large sized clients</li><li> Attending stock counts and the follow up of the counts</li></ul> <p><b>Profile</b></p><br> <p><b>Education requirements:</b></p><br> <ul><li>B.Sc. in accounting or equivalent</li><li> Accounting qualification or equivalent (ACCA, CPA)</li><li> Technically sound, thorough knowledge of IFRS & ISA</li></ul> <p><b>Work experience requirements:</b></p><br> <ul><li>3 years’ experience (Minimum 2 year post qualification experience)</li><li> Prior experience in dealing in clients involved in real estate, construction and related industries and oil & gas sectors.</li><li> Hands on experience in advanced audit Methodologies</li></ul> <p><b>Knowledge / Technical Skills</b></p><br> <ol><li>Strong analytical skills.</li><li>Customer Focus</li><li>Mentors new team members</li></ol><p><b>Language skills</b></p><br> <p><b>Language Speaking Reading Writing Listening</b></p><br> <p>English Fluent Fluent Fluent Fluent</p><br> <p>Arabic Fluent Fluent Fluent Fluent</p><br> <p><b>Interpersonal skills</b></p><br> <ol><li>Proactive and independent person, with ability to initiate tasks independently</li><li>Researching skills- Identifies, documents and shares knowledge that might be useful to others</li><li>Excellent analytical skills- Identifies ways to analyze information quickly and efficiently</li><li>Proficient problem solver- Suggests innovative and creative solutions to problems</li><li>Effective communicator</li></ol> <p><b>Apply Before:</b> 31/10/2026</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>