Residential supervisor Jobs

<p><b>Brief Posting Description </b></p> <p>The Engineer Maintenance Contracts is responsible for administering and managing maintenance service contracts, supporting contractor performance management, coordinating procurement and commercial activities related to maintenance services, and ensuring contractual compliance across all maintenance operations. The role supports maintenance execution by managing contractor resources, contract documentation, tendering activities, service agreements, cost control, and vendor performance to ensure safe, reliable, and cost-effective plant operations. The position plays a key role in establishing contract management processes and supporting commissioning, start-up, and sustainable operational performance.</p> <p><b>Detailed Description </b></p> <p>CONTRACT ADMINISTRATION &amp; MANAGEMENT</p> <p>Administer maintenance service contracts, agreements, and framework arrangements to ensure compliance with company requirements and contractual obligations.</p> <p>Review, prepare, and manage scopes of work, technical specifications, service agreements, and contract documentation.</p> <p>Coordinate contract tendering, bid evaluations, technical assessments, and contractor selection processes.</p> <p>Monitor contract performance against agreed KPIs, deliverables, and service levels.</p> <p>Manage contract variations, claims, extensions, and contract close-out activities.</p> <p>Maintain accurate contract records, correspondence, and commercial documentation.</p> <p>Ensure all contracts are administered in accordance with company procurement and governance procedures.</p> <p>Use SAP for resource planning and manning</p> <p>Generate Power BI reports for contracts administration</p> <p>CONTRACTOR PERFORMANCE MANAGEMENT</p> <p>Monitor contractor performance, productivity, and compliance with contractual requirements.</p> <p>Conduct regular contractor performance reviews and KPI assessments.</p> <p>Coordinate contractor mobilization and demobilization activities.</p> <p>Support development and implementation of contractor improvement plans where required.</p> <p>Ensure contractor resources meet operational, technical, and safety requirements.</p> <p>Maintain effective working relationships with contractors, suppliers, and external service providers.</p> <p>PROCUREMENT &amp; COMMERCIAL SUPPORT</p> <p>Work closely with Procurement and Maintenance teams to support sourcing of maintenance services and contracts.</p> <p>Participate in commercial and technical evaluations of contractor bids and proposals.</p> <p>Support contract negotiations, renewals, and service level agreements.</p> <p>Review contractor invoices and verify work completion in accordance with contract terms.</p> <p>Assist in the preparation of budget estimates and cost forecasts related to maintenance contracts.</p> <p>Identify opportunities for cost optimization and value improvement while maintaining service quality.</p> <p>MAINTENANCE SUPPORT COORDINATION</p> <p>Coordinate with maintenance planners, supervisors, and operations teams to ensure contracted services are delivered effectively.</p> <p>Support execution of planned maintenance, shutdowns, and special projects through contractor coordination.</p> <p>Ensure timely availability of external specialist services and OEM support.</p> <p>Facilitate communication between contractors and site stakeholders.</p> <p>Monitor contractor resource allocation to support maintenance objectives.</p> <p>SHUTDOWN &amp; PROJECT CONTRACT SUPPORT</p> <p>Support contract planning and administration activities for shutdowns, turnarounds, and major maintenance projects.</p> <p>Coordinate contractor readiness reviews, resource planning, and mobilization requirements.</p> <p>Monitor contractor performance during shutdown execution.</p> <p>Assist with post-shutdown contract evaluations and lessons learned reviews.</p> <p>PERFORMANCE MONITORING &amp; REPORTING</p> <p>Develop and maintain contract performance reports and dashboards.</p> <p>Monitor and report key performance indicators, including:</p> <p>Contractor Performance</p> <p>Service Level Compliance</p> <p>Contract Utilization</p> <p>Cost Performance</p> <p>Contractor Safety Performance</p> <p>Invoice Processing Efficiency</p> <p>Prepare periodic reports for management on contract status and performance.</p> <p>Analyze trends and recommend improvement opportunities.</p> <p>SAFETY, QUALITY &amp; COMPLIANCE</p> <p>Ensure contractors comply with company health, safety, environmental, and quality requirements.</p> <p>Participate in contractor safety audits, inspections, and risk assessments.</p> <p>Verify contractor compliance with permit-to-work systems and site procedures.</p> <p>Support incident investigations involving contractors and ensure corrective actions are implemented.</p> <p>Promote a strong safety culture and adherence to company standards.</p> <p>STAKEHOLDER MANAGEMENT</p> <p>Maintain effective relationships with internal stakeholders, contractors, suppliers, and service providers.</p> <p>Provide contract-related advice and support to Maintenance, Procurement, Finance, and Operations teams.</p> <p>Support development and implementation of contract management best practices.</p> <p>Participate in continuous improvement initiatives to enhance contract performance and operational efficiency.</p> <p>COST CONTROL &amp; BUDGET MANAGEMENT</p> <p>Monitor maintenance contract expenditures against approved budgets.</p> <p>Track contractor costs and service contract performance.</p> <p>Review cost trends and identify opportunities for savings.</p> <p>Support annual budgeting and forecasting activities for maintenance contracts.</p> <p>Ensure accurate cost allocation and reporting for contracted services.</p> <p> </p> <p><b>Job Requirements </b></p> <p>Education: </p> <p> </p> <p> Bachelor s degree or Higher Diploma</p> <p> </p> <p>Experience: </p> <p> Bachelor s degree with 7+ years or Higher Diploma with 10+ years of maintenance planning, shutdown planning, contracts administration, or maintenance management experience in mining, minerals processing, or heavy industrial operations.</p> <p> Proven experience with large-scale shutdown planning and contractor management.</p> <p> Experience supporting commissioning, start-up, and operational ramp-up activities is desirable</p> <p>Certifications: Candidates holding or pursuing any of the following certifications will have an added advantage:</p> <p> </p> <p> Six-sigma (BB)</p> <p><br></p>

<p><b>Brief Posting Description </b></p> <p>The Senior Engineer Maintenance Contracts is responsible for administering and managing maintenance service contracts, supporting contractor performance management, coordinating procurement and commercial activities related to maintenance services, and ensuring contractual compliance across all maintenance operations. The role supports maintenance execution by managing contractor resources, contract documentation, tendering activities, service agreements, cost control, and vendor performance to ensure safe, reliable, and cost-effective plant operations. The position plays a key role in establishing contract management processes and supporting commissioning, start-up, and sustainable operational performance.</p> <p><b>Detailed Description </b></p> <p>CONTRACT ADMINISTRATION &amp; MANAGEMENT</p> <p>Administer maintenance service contracts, agreements, and framework arrangements to ensure compliance with company requirements and contractual obligations.</p> <p>Review, prepare, and manage scopes of work, technical specifications, service agreements, and contract documentation.</p> <p>Coordinate contract tendering, bid evaluations, technical assessments, and contractor selection processes.</p> <p>Monitor contract performance against agreed KPIs, deliverables, and service levels.</p> <p>Manage contract variations, claims, extensions, and contract close-out activities.</p> <p>Maintain accurate contract records, correspondence, and commercial documentation.</p> <p>Ensure all contracts are administered in accordance with company procurement and governance procedures.</p> <p>Use SAP for resource planning and manning</p> <p>Generate Power BI reports for contracts administration</p> <p>CONTRACTOR PERFORMANCE MANAGEMENT</p> <p>Monitor contractor performance, productivity, and compliance with contractual requirements.</p> <p>Conduct regular contractor performance reviews and KPI assessments.</p> <p>Coordinate contractor mobilization and demobilization activities.</p> <p>Support development and implementation of contractor improvement plans where required.</p> <p>Ensure contractor resources meet operational, technical, and safety requirements.</p> <p>Maintain effective working relationships with contractors, suppliers, and external service providers.</p> <p>PROCUREMENT &amp; COMMERCIAL SUPPORT</p> <p>Work closely with Procurement and Maintenance teams to support sourcing of maintenance services and contracts.</p> <p>Participate in commercial and technical evaluations of contractor bids and proposals.</p> <p>Support contract negotiations, renewals, and service level agreements.</p> <p>Review contractor invoices and verify work completion in accordance with contract terms.</p> <p>Assist in the preparation of budget estimates and cost forecasts related to maintenance contracts.</p> <p>Identify opportunities for cost optimization and value improvement while maintaining service quality.</p> <p>MAINTENANCE SUPPORT COORDINATION</p> <p>Coordinate with maintenance planners, supervisors, and operations teams to ensure contracted services are delivered effectively.</p> <p>Support execution of planned maintenance, shutdowns, and special projects through contractor coordination.</p> <p>Ensure timely availability of external specialist services and OEM support.</p> <p>Facilitate communication between contractors and site stakeholders.</p> <p>Monitor contractor resource allocation to support maintenance objectives.</p> <p>SHUTDOWN &amp; PROJECT CONTRACT SUPPORT</p> <p>Support contract planning and administration activities for shutdowns, turnarounds, and major maintenance projects.</p> <p>Coordinate contractor readiness reviews, resource planning, and mobilization requirements.</p> <p>Monitor contractor performance during shutdown execution.</p> <p>Assist with post-shutdown contract evaluations and lessons learned reviews.</p> <p>PERFORMANCE MONITORING &amp; REPORTING</p> <p>Develop and maintain contract performance reports and dashboards.</p> <p>Monitor and report key performance indicators, including:</p> <p>Contractor Performance</p> <p>Service Level Compliance</p> <p>Contract Utilization</p> <p>Cost Performance</p> <p>Contractor Safety Performance</p> <p>Invoice Processing Efficiency</p> <p>Prepare periodic reports for management on contract status and performance.</p> <p>Analyze trends and recommend improvement opportunities.</p> <p>SAFETY, QUALITY &amp; COMPLIANCE</p> <p>Ensure contractors comply with company health, safety, environmental, and quality requirements.</p> <p>Participate in contractor safety audits, inspections, and risk assessments.</p> <p>Verify contractor compliance with permit-to-work systems and site procedures.</p> <p>Support incident investigations involving contractors and ensure corrective actions are implemented.</p> <p>Promote a strong safety culture and adherence to company standards.</p> <p>STAKEHOLDER MANAGEMENT</p> <p>Maintain effective relationships with internal stakeholders, contractors, suppliers, and service providers.</p> <p>Provide contract-related advice and support to Maintenance, Procurement, Finance, and Operations teams.</p> <p>Support development and implementation of contract management best practices.</p> <p>Participate in continuous improvement initiatives to enhance contract performance and operational efficiency.</p> <p>COST CONTROL &amp; BUDGET MANAGEMENT</p> <p>Monitor maintenance contract expenditures against approved budgets.</p> <p>Track contractor costs and service contract performance.</p> <p>Review cost trends and identify opportunities for savings.</p> <p>Support annual budgeting and forecasting activities for maintenance contracts.</p> <p>Ensure accurate cost allocation and reporting for contracted services.</p> <p>Job Requirements </p> <p>Education: </p> <p> Bachelor s degree or Higher Diploma</p> <p>Experience: </p> <p> Bachelor s degree with 10+ years or Higher Diploma with 15+ years of maintenance planning, shutdown planning, contracts administration, or maintenance management experience in mining, minerals processing, or heavy industrial operations.</p> <p> Minimum 8 years in a supervisory or level role.</p> <p> Proven experience with large-scale shutdown planning and contractor management.</p> <p> Experience supporting commissioning, start-up, and operational ramp-up activities is desirable</p> <p>Certifications: Candidates holding or pursuing any of the following certifications will have an added advantage:</p> <p> Project Management Professional (PMP)</p> <p> Six-sigma (BB)</p> <p>Technical Skills: </p> <p><br></p>

<p><b>Brief Posting Description </b></p> <p>The Senior Engineer Crushing &amp; Mills Maintenance is responsible for leading the maintenance, reliability, availability, and performance optimization of crushing, grinding, milling, screening, conveying, and associated plant equipment within mining and mineral processing operations.The role ensures safe, reliable, and cost-effective operation of crushing and milling assets through effective maintenance strategies, shutdown planning, reliability improvement initiatives, asset integrity management, and continuous improvement programs. The position provides technical leadership to maintenance teams, supports operational excellence, and maximizes equipment availability while minimizing lifecycle costs and production losses.</p> <p><b>Detailed Description </b></p> <p>CRUSHING &amp; MILLS MAINTENANCE MANAGEMENT</p> <p>Lead maintenance activities for crushing, grinding, screening, milling, conveying, and auxiliary plant equipment.</p> <p>Ensure maintenance practices support safe, reliable, and efficient plant operation.</p> <p>Develop and implement maintenance strategies to maximize equipment reliability and availability.</p> <p>Monitor plant equipment condition and recommend corrective actions.</p> <p>Ensure compliance with OEM recommendations and maintenance standards.</p> <p>Support long-term equipment lifecycle management initiatives.</p> <p>Provide technical guidance on maintenance planning and execution.</p> <p>EQUIPMENT RELIABILITY &amp; PERFORMANCE</p> <p>Lead reliability improvement initiatives for crushers, mills, screens, conveyors, feeders, pumps, and associated equipment.</p> <p>Analyze equipment failures and identify reliability improvement opportunities.</p> <p>Conduct Root Cause Failure Analysis (RCFA) for major equipment breakdowns.</p> <p>Facilitate Failure Modes and Effects Analysis (FMEA) studies.</p> <p>Identify bad actors and implement corrective action plans.</p> <p>Develop reliability-focused maintenance strategies.</p> <p>Monitor equipment performance against reliability KPIs.</p> <p>MAINTENANCE PLANNING &amp; EXECUTION</p> <p>Support development of annual maintenance plans and maintenance budgets.</p> <p>Review preventive and predictive maintenance programs.</p> <p>Optimize maintenance frequencies and task content.</p> <p>Coordinate maintenance resources for planned and corrective maintenance activities.</p> <p>Ensure maintenance work orders are properly executed and closed in SAP PM.</p> <p>Improve work management processes and maintenance effectiveness.</p> <p>Monitor maintenance backlog and prioritize critical activities.</p> <p>SHUTDOWN &amp; TURNAROUND MANAGEMENT</p> <p>Lead preparation and execution of crusher, mill, and plant shutdown activities.</p> <p>Develop shutdown scopes, resource requirements, and schedules.</p> <p>Coordinate contractors and internal teams during shutdown execution.</p> <p>Monitor shutdown progress and manage critical-path activities.</p> <p>Ensure shutdown activities comply with safety and quality requirements.</p> <p>Conduct post-shutdown reviews and lessons learned sessions.</p> <p>ASSET INTEGRITY MANAGEME</p> <p>Ensure mechanical integrity of critical crushing and milling equipment.</p> <p>Monitor wear-life performance of liners, crushers, mill components, screens, and conveying systems.</p> <p>Review inspection findings and establish corrective maintenance actions.</p> <p>Support condition monitoring and predictive maintenance programs.</p> <p>Participate in risk assessments and asset criticality evaluations.</p> <p>Ensure compliance with asset management standards and engineering requirements.</p> <p>TECHNICAL SUPPORT &amp; TROUBLESHOOTING</p> <p>Provide advanced troubleshooting support for major equipment failures.</p> <p>Review vibration analysis, thermography, lubrication analysis, and condition monitoring reports.</p> <p>Support operations in resolving equipment performance issues.</p> <p>Evaluate equipment modifications and engineering improvements.</p> <p>Review OEM recommendations and technical reports.</p> <p>Support commissioning and startup of new equipment.</p> <p>CONTINUOUS IMPROVEMENT</p> <p>Drive continuous improvement initiatives to improve equipment availability and throughput.</p> <p>Identify opportunities to reduce maintenance costs and unplanned downtime.</p> <p>Implement Lean Maintenance and reliability improvement methodologies.</p> <p>Develop business cases for equipment upgrades and reliability projects.</p> <p>Track benefits realization from improvement initiatives.</p> <p>Promote best practices across maintenance and operations teams.</p> <p>SAFETY, HEALTH, ENVIRONMENT &amp; QUALITY</p> <p>Promote a strong safety culture within maintenance activities.</p> <p>Ensure compliance with company HSE policies and statutory requirements.</p> <p>Participate in incident investigations, audits, and risk assessments.</p> <p>Ensure maintenance activities are carried out in accordance with approved procedures.</p> <p>Support implementation of corrective and preventive actions.</p> <p>Ensure compliance with quality and asset management standards.</p> <p>CONTRACTOR MANAGEMENT</p> <p>Supervise contractors engaged in shutdowns and maintenance activities.</p> <p>Review of contractor performance and safety compliance.</p> <p>Validate maintenance quality and technical deliverables.</p> <p>Ensure contractor activities align with company standards and expectations.</p> <p>PEOPLE LEADERSHIP &amp; DEVELOPMENT</p> <p>Provide technical leadership and mentoring to maintenance supervisors, planners, and technicians.</p> <p>Develop team competencies related to crushing and milling equipment.</p> <p>Support skills development and knowledge transfer initiatives.</p> <p>Promote teamwork, accountability, and continuous improvement culture.</p> <p>Support succession planning and capability development programs.</p> <p><br></p> <p> </p> <p><b>Job Requirements </b></p> <p><b>Education</b>: </p> <p> Bachelor s degree in mechanical engineering or a related field or higher Diploma</p> <p>Experience: </p> <p> Bachelor s Degree with 10+ years or Higher Diploma with 15+ years of experience in a Concentrator Plant/related process plant with similar type of equipment</p> <p> 8+ years of experience in the mining/processing industry or related.</p> <p> Proven track record of successfully managing maintenance in large-scale processing maintenance</p> <p>Certifications: Candidates holding or pursuing any of the following certifications will have an added advantage</p> <p> Six-sigma (BB)</p> <p><br></p>

<p><b>JOB PURPOSE</b></p> <p>The Reliability, Inspection and Design Superintendent is responsible for developing and implementing asset reliability strategies, inspection programs, engineering standards, and maintenance improvement initiatives to maximize equipment availability, safety, and asset life.The role leads reliability engineering, condition monitoring, equipment inspection, failure analysis, and maintenance optimization activities while providing technical support for plant modifications, upgrades, projects, commissioning, and operational excellence initiatives. A key focus is establishing asset management systems and reliability processes to support commissioning, ramp-up, and sustainable long-term operation of the concentrator plant.</p> <p> </p> <p><b><br></b></p><p><b>MAIN TASKS, DUTIES AND RESPONSIBILITIES</b></p> <p>RELIABILITY MANAGEMENT</p> <p> Develop and implement site reliability strategies for fixed plant assets.</p> <p> Lead Reliability Centered Maintenance (RCM) initiatives.</p> <p> Establish asset criticality assessments and maintenance tactics.</p> <p> Monitor reliability KPIs and drive improvement plans.</p> <p> Develop long-term asset replacement and lifecycle management strategies.</p> <p> Facilitate defect elimination programs.</p> <p> Establish reliability standards, procedures, and engineering best practices across the maintenance department. </p> <p> Facilitate regular reliability review meetings with Operations, Mechanical, and E&amp;I teams</p> <p>PERFORMANCE MONITORING</p> <p> Develop and maintain asset performance monitoring systems for critical plant equipment.</p> <p> Analyze equipment performance trends and identify opportunities to improve availability, reliability, and maintainability.</p> <p> Monitor and report key performance indicators (KPIs) including equipment availability, OEE, MTBF, MTTR, maintenance costs, and reliability improvement targets.</p> <p> Develop and maintain reliability dashboards and management reports.</p> <p> Conduct performance gap analysis and recommend corrective actions.</p> <p> Identify bad actors and recurring equipment failures through data analysis.</p> <p> Support condition monitoring technologies including vibration analysis, oil analysis, thermography, ultrasonic testing, and online monitoring systems.</p> <p> Collaborate with Operations, Mechanical, and E&amp;I teams to improve plant throughput and equipment performance.</p> <p> Benchmark maintenance and reliability performance against industry best practices.</p> <p> Drive data quality improvements within CMMS/ERP systems to support effective decision-making.</p> <p> Present performance reviews and reliability improvement initiatives to site leadership</p> <p>INSPECTION &amp; ASSET INTEGRITY</p> <p> Develop and manage inspection programs for critical equipment.</p> <p> Ensure statutory inspections are completed in accordance with regulatory requirements.</p> <p> Manage structural, piping, pressure equipment, tanks, chutes, and conveyor inspections.</p> <p> Coordinate non-destructive testing (NDT) activities.</p> <p> Monitor corrosion, wear, fatigue, and equipment degradation mechanisms.</p> <p> Maintain asset integrity records and inspection databases.</p> <p> Lead the development and implementation of the site's Asset Management Framework aligned with ISO 55000 principles. </p> <p> Maintain equipment criticality rankings and lifecycle management plans.</p> <p>RELIABILITY ENGINEERING</p> <p> Lead Corrective &amp; Preventive Actions (CAPA) and Root Cause Failure Analysis (RCFA) investigations.</p> <p> Conduct failure mode analysis and risk assessments.</p> <p> Review equipment performance trends.</p> <p> Drive predictive maintenance initiatives including </p> <p>o Vibration analysis</p> <p>o Thermography</p> <p>o Oil analysis</p> <p> Ultrasonic inspections</p> <p> Motor current analysis</p> <p> Identify bad actors and recurring equipment failures.</p> <p>ENGINEERING &amp; DESIGN</p> <p> Review and approve engineering modifications.</p> <p> Support plant improvement and debottlenecking projects.</p> <p> Act as the technical authority for engineering modifications and management of change (MOC) processes.</p> <p> Review OEM recommendations and approve engineering improvement opportunities.</p> <p> Ensure compliance with engineering standards and specifications.</p> <p> Coordinate design reviews and technical evaluations.</p> <p> Support capital project development and execution.</p> <p>COMMISSIONING &amp; PROJECTS</p> <p> Support equipment specification and technical evaluations.</p> <p> Participate in FAT (Factory Acceptance Testing) and SAT (Site Acceptance Testing).</p> <p> Support commissioning and plant performance testing.</p> <p> Validate maintenance strategies for new assets.</p> <p> Ensure operational readiness prior to handover.</p> <p>LEADERSHIP &amp; TEAM MANAGEMENT</p> <p> Lead reliability engineers, inspection personnel, and technical specialists.</p> <p> Develop technical competency programs.</p> <p> Mentor engineering and maintenance teams.</p> <p> Foster a culture of continuous improvement and technical excellence.</p> <p>SAFETY &amp; COMPLIANCE</p> <p> Ensure compliance with company safety standards.</p> <p> Support risk assessments and HAZOP studies.</p> <p> Participate in incident investigations.</p> <p> Ensure compliance with regulatory and asset integrity requirements.</p> <p> Promote safe work practices and a zero-harm culture.</p> <p>BUDGET &amp; RESOURCES MANAGEMENT</p> <p> Prepare and manage department budgets.</p> <p> Monitor spare parts inventory and optimize stock levels.</p> <p> Control maintenance expenditures while maintaining equipment reliability.</p> <p> Assist with procurement of equipment/spares and services.</p> <p> Manage and evaluate contractor performance. </p> <p> Ensure contractor compliance with safety and quality requirements. </p> <p> Review contractor scopes of work and service agreements along with other MMC teams.</p> <p>DATA ANALYTICS &amp; DIGITALIZATION</p> <p> Utilize CMMS, condition monitoring, and operational data to identify reliability improvement opportunities.</p> <p> Develop reliability dashboards and performance reporting tools.</p> <p> Support predictive and prescriptive maintenance initiatives through digital technologies and advanced analytics.</p> <p> </p> <p><br></p> <p> </p> <p> </p>

<p><b>JOB SUMMARY&nbsp;</b></p><p><br></p><p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p><p><br></p><p><br></p><p><b>CORE WORK ACTIVITIES&nbsp;</b></p><p><br></p><p>Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.</p><p>Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.</p><p>Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p><p>Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p><p>Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.</p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.</li><li>OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.</li></ul>