Public relations delegate Jobs
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<p>نظرة عامة عن الشركة والوظيفة</p><p>شركة رائدة في قطاع خدمات التجميل تقدم حلولاً متكاملة وعالية الجودة لعملائنا في ظفار من خلال فروع ومراكز عمل متميزة. نبحث عن موظف أول في صالون تجميل للانضمام إلى فريقنا الديناميكي، بهدف الحفاظ على معايير احترافية عالية وتقديم خدمات تجميل استثنائية تلبي توقعات العملاء وتدعم نمو ونجاحات العلامة التجارية.</p><p>المسؤوليات والواجبات الرئيسية</p><ul><li>إجراء جلسات التجميل المتنوعة بمهنية عالية وفقاً للبروتوكولات المعتمدة ومعايير السلامة والتعقيم.</li><li>إرشاد وتدريب فريق الصالون والمساعدة في توزيع المهام اليومي لضمان سير العمل بسلاسة وكفاءة.</li><li>تقديم استشارات مهنية للعملاء وتحديد الاحتياجات وتوصية بالخدمات والمنتجات المناسبة.</li><li>إدارة جدول المواعيد والتأكد من رضا العملاء وتوثيق ملاحظاتهم والتعامل مع الشكاوى بشكل احترافي.</li><li>المساهمة في تحسين تجربة العميل من خلال الحفاظ على بيئة العمل النظيفة والمرتبة وتطبيق معايير الجودة.</li><li>متابعة ترندات التجميل والتقنيات الجديدة وتقديم الملاحظات لتحسين الخدمة.</li><li>التعاون مع فريق المبيعات والتسويق لتعزيز عروض الخدمات والمنتجات المتوفرة في الصالون.</li></ul><p>المؤهلات والمتطلبات</p><ul><li>المؤهل التعليمي: الثانوية العامة أو ما يعادلها.</li><li>الخبرة: من 2 إلى 10 سنوات في مجال التجميل والصالونات مع خبرة مثبتة في تقديم خدمات متعددة.</li><li>الإقامة: سلطنة عمان، محافظة ظفار.</li><li>إتقان إجراءات النظافة والتعقيم وسلامة العملاء والمواد المستخدمة.</li><li>مرونة في ساعات العمل والقدرة على التفاعل مع العملاء من مختلف الخلفيات.</li></ul><p>المهارات المطلوبة</p><ul><li>مهارات تواصل عالية وقدرة على بناء علاقة ثقة مع العملاء.</li><li>القدرة على الاستماع الفعّال وتقديم الاستشارات المهنية.</li><li>الدقة والاهتمام بالتفاصيل في تقديم الخدمات والحفظ على معايير الجودة.</li><li>مهارات إدارة الوقت والتنظيم والعمل ضمن فريق وتحت الضغط.</li><li>معرفة بأنواع المنتجات وطرق استخدامها بشكل آمن وفعال.</li></ul><p>الفوائد والمزايا</p><ul><li>راتب تنافسي مع حوافز بناء على الأداء والمبيعات.</li><li>تأمين صحي وتسهيلات بيئة عمل مناسبة.</li><li>فرص للتدريب والتطوير المهني داخل وخارج المؤسسة.</li><li>بيئة عمل احترافية وداعمة مع إمكانية التقدم الوظيفي.</li></ul><p>للانضمام إلى فريقنا، يرجى تقديم السيرة الذاتية مع خطاب تغطية يوضح مدى توافقك مع متطلبات الوظيفة وتفضيلاتك المهنية.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The Marketing Assistant Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Manager of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred<br>OR<br>4-year bachelor's degree in Marketing, Public Relations, Business, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Hotel Marketing and Advertising<br>• Assists with the execution of the annual marketing plan to budget .<br>• Provides support to Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.<br>• Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.<br>• Assists with the management of F&B media schedules email marketing and display advertising.;<br>• Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.<br>• Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.<br>Social Media Content Management<br>• Supports facilitation ofsocial media engagement and updating content in local digital channels (e.g., hotel website, travel sites).<br>• Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.<br>• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.<br>Public Relations and Visual Asset Management<br>• Participates in the development of comprehensive PR plan per quarter along with agency;<br>• Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.<br>• Manages assigned accounts as per the media account management system.<br>• Assists with writing and distribution of all press releases for property events, promotions, and outlets.<br>• Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.<br>• Helps manage external vendors and media agencies; Assists with review of PR leads from the continent PR Leader regarding which are the best media to promote the hotel.<br>• Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.<br>• Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.<br>May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.<br>Direct Marketing and Collateral Development <br>• Assists with coordination and execution of Hotel and F&B printed materials.<br>• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.<br>• Supports the production of all property, F&B display, and temporary signage in hotel public areas.<br>• Assists with the execution of F&B direct marketing activities.<br>• Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).<br>General<br>• Assists in the development, co-ordination and execution of all communications activities.<br>• Helps with the publication of hotel’s newsletter(s).<br>• Supports communications duties and functions as deemed necessary.<br>• Assists in the liaison and execution of joint F&B promotions.<br>• Works with the Manager of Marketing and Communication to verify the Hotel’s website and related websites are updated on a regular basis.<br>•<br>• Provides marketing assistance and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.<br>• Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.<br>• Performs other reasonable job duties as assigned by manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>JOB PURPOSE</strong> </p>
<p>To support the department in executing the full scope of the corporate communications function, encompassing public relations, media relations, events, corporate social responsibility (CSR), and stakeholder engagement. The Senior Corporate Communications Specialist takes ownership of assigned workstreams and day-to-day communications activities, ensuring high-quality, timely, and on-brand delivery in line with plans and guidelines set by the Marketing and Communications Director. The role requires a seasoned communications professional who can work with significant autonomy, handle complex tasks, and contribute meaningfully to the team s overall output.</p>
<p> <strong>KEY ACCOUNTABILITIES AND RESPONSIBILITIES</strong> </p>
<p>Public Relations & Communications</p>
<p> Execute the approved annual PR and communications plan, delivering assigned activities on time and to the standard set by the Marketing and Communications Director.</p>
<p> Support the management of the company s public image by drafting, reviewing, and distributing press releases, corporate statements, newsletters, and official communications in Arabic and English.</p>
<p> Maintain and regularly update the media contacts database, ensuring strong, ongoing working relationships with journalists, editors, and correspondents.</p>
<p> Handle day-to-day media enquiries, preparing initial responses and coordinating with the Marketing and Communications Director for approval and release.</p>
<p> Monitor media coverage across print, broadcast, digital, and social platforms daily, compiling coverage summaries and sentiment reports for the review.</p>
<p> Assist in preparing communications materials and holding statements during sensitive or crisis situations, under the direction of the Marketing and Communication Director.</p>
<p> Coordinate with internal departments to gather accurate information for communications outputs, ensuring factual consistency across all materials.</p>
<p>Media Relations & Content</p>
<p> Execute activities across the organisation s media calendar, including coordinating interviews, press visits, editorial opportunities, and advertorial placements.</p>
<p> Produce media-facing content including press kits, backgrounders, executive bios, fact sheets, and corporate presentations in Arabic and English.</p>
<p> Liaise with media buying and advertising agencies on a day-to-day basis, tracking placements, confirming deliverables, and flagging issues to the Marketing and Communication Director.</p>
<p> Review creative and media content produced by agencies and suppliers, checking for accuracy, tone, and brand compliance before submission to the final approval.</p>
<p> Track and reconcile media spend against approved budgets, maintaining up-to-date records and submitting periodic expenditure reports to the Director.</p>
<p> Monitor media landscape developments, emerging platforms, and coverage trends, preparing periodic summaries. </p>
<p> Support the identification of media partnership and sponsorship opportunities, preparing initial assessments and proposals for review. </p>
<p>Events Management</p>
<p> Execute logistical and operational activities across the annual events calendar, including corporate launches, press conferences, community events, exhibitions, and sponsorships.</p>
<p> Coordinate with event agencies, venues, production companies, caterers, and other suppliers to ensure smooth, on-time, and on-brand delivery of all events.</p>
<p> Manage event timelines, run-of-show documents, and vendor checklists, proactively flagging delays or risks to the Marketing and Communication Director.</p>
<p> Liaise with internal departments to coordinate attendance, speakers, collateral, and event-related requirements ahead of each event.</p>
<p> Support on-site event management, ensuring all logistics, guest coordination, and brand standards are maintained throughout.</p>
<p> Compile post-event reports covering attendance, media coverage, supplier performance, and feedback, submitting findings to the Marketing and Communication Director.</p>
<p> Maintain an organised events tracker and a database of vendors, agencies, and venues for reference in future event planning.</p>
<p>Corporate Social Responsibility (CSR)</p>
<p> Execute assigned CSR activities including community programmes, charitable initiatives, environmental campaigns, and employee volunteering events in line with the approved CSR plan.</p>
<p> Coordinate with NGOs, community organisations, and government contacts to support the delivery of CSR partnerships and initiatives as per the plan.</p>
<p> Prepare content, social media posts, reports, and collateral related to CSR activities, ensuring accurate and consistent communication of the company s community commitments.</p>
<p> Maintain records of all CSR activities, tracking participation, expenditure, and outputs to support periodic impact reporting.</p>
<p> Monitor relevant national and regional CSR developments and community initiatives, summarising findings for the department s awareness.</p>
<p> Support the preparation of periodic CSR reports by gathering data, drafting sections, and compiling supporting documentation for the review.</p>
<p>Stakeholder Management</p>
<p> Maintain and regularly update the stakeholder database, including government entities, media contacts, community representatives, corporate partners, and NGOs.</p>
<p> Support the execution of stakeholder engagement activities such as briefings, site visits, consultations, and formal correspondence.</p>
<p> Draft stakeholder communications including letters, meeting summaries, and follow-up correspondence in Arabic and English for review and approval.</p>
<p> Monitor stakeholder feedback and engagement activity, flagging any concerns, emerging sensitivities, or opportunities.</p>
<p> Assist in preparing stakeholder relationship updates, engagement logs, and briefing notes for senior leadership.</p>
<p> Represent the organisation at community engagements, industry events, and external forums when directed by the Marketing and Communication Director.</p>
<p>Reporting & Administration </p>
<p> Prepare clear, well-structured performance summaries, activity reports, and dashboards across PR, media, events, CSR, and stakeholder workstreams for review.</p>
<p> Track expenditures for assigned activities against approved budgets, submitting timely and accurate expense reports.</p>
<p> Maintain organised and up-to-date records of communications assets, vendor contracts, agency briefs, media lists, and event documentation.</p>
<p> Assist in preparing presentations, proposals, and briefing materials.</p>
<p> Coordinate administrative tasks related to agency management including purchase orders, invoice tracking, and delivery confirmation.</p>
<p><br></p>
<p> </p></div></section>
<p>JOB PURPOSE</p>
<p>The Communication and Stakeholder Engagement Manager leads MMC's corporate communications, reputation management and stakeholder engagement agenda, building trusted relationships with government, communities, media and key business stakeholders. The role is responsible for protecting and enhancing MMC's corporate reputation, strengthening its social licence to operate, and ensuring effective communication and engagement in support of the Company's strategic and operational objectives. The position also coordinates community investment, CSR and local-content initiatives in partnership with relevant business functions.</p>
<p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p>
<p>COMMUNICATION STRATEGY & BRAND MANAGEMENT</p>
<p> Develop and implement an effective corporate communication and media relations strategy that promotes, protects, and builds the Company's reputation, in alignment with corporate strategy and priorities.</p>
<p> Manage the Company's brand(s) to safeguard reputation as one of the Company's most valuable assets.</p>
<p> Identify industry benchmarks and establish communication performance indicators to align the organisation with best practice.</p>
<p> Proactively identify and create opportunities and stories that promote the Company's brand and reputation, in consultation with the Head of Corporate Support.</p>
<p>MEDIA & PUBLIC RELATIONS</p>
<p> Act as spokesperson for the Company, protecting the brand and building a positive media profile and positioning.</p>
<p> Oversee all external communications to ensure messages are clear, consistent, and aligned with overall Company strategy.</p>
<p> Release editorial coverage (press releases, interviews, and reports) through relevant media channels and update internal communication channels on a timely basis.</p>
<p> Work closely with retained PR agencies and freelancers, maintaining continuous and consistent communication to ensure timely delivery of assigned work.</p>
<p> Provide guidance to the press office team and ensure Company spokespeople receive appropriate media training.</p>
<p>STAKEHOLDER & COMMUNITY ENGAGEMENT</p>
<p> Build and maintain strong relationships with key stakeholders, including local businesses, financial stakeholders, government officials, and community representatives.</p>
<p> Establish mechanisms to drive engagement, alignment, and understanding of the Company's strategy and priorities among all stakeholders.</p>
<p> Conduct regular field visits to engage with local community stakeholders and understand their needs and concerns.</p>
<p> Ensure a high level of external interaction is maintained professionally in both English and Arabic.</p>
<p>LOCAL CONTENT, CSR & ESG</p>
<p> Develop Corporate Responsibility policies, processes, and frameworks to ensure proper implementation of the Company's CSR aspirations.</p>
<p> Execute an integrated local content and social responsibility programme to promote the Company's reputation as a responsible corporate citizen.</p>
<p> Promote In-Country Value (ICV) and ensure local content plays a central role in policies providing opportunities to local communities.</p>
<p> Partner with the Contracts & Procurement function to encourage and promote ICV opportunities.</p>
<p> Work with the HR department to identify recruitment and training opportunities for the local community.</p>
<p> Survey local market potential and identify opportunities for local Omani businesses.</p>
<p> Ensure Company compliance with ESG standards and best practices.</p>
<p>INTERNAL COMMUNICATION & GOVERNANCE</p>
<p> Build strong working relationships across departments, providing expert advice on communication and stakeholder engagement initiatives.</p>
<p> Ensure efficient and effective use of communication channels, reviewing and updating them to meet audience requirements.</p>
<p> Leverage internal communication channels to reinforce the Company's social responsibility policies and influence key stakeholders.</p>
<p> Prepare the organisational budget for communication and stakeholder engagement strategy implementation, ensuring alignment with overall Company objectives and timelines.</p>
<p> Ensure programmes remain aligned to the approved budget, reporting any deviations on a timely basis with reasons and recommended corrective action.</p>
<p> Ensure compliance with internal control standards, including timely implementation of internal and external audit points and corrective actions within desired timelines.</p>
<p> </p>
<p>MINIMUM QUALIFICATIONS</p>
<p>Education:</p>
<p> Bachelor's degree in Public Relations, Communications, Journalism, Marketing, Sustainable Development, CSR, Management, or a related field required.</p>
<p> A postgraduate degree in Public Relations, Communications, Journalism, or Marketing is desirable.</p>
<p>Certifications (Preferred): </p>
<p> Certification or Diploma in PR, Communications, Journalism, or Marketing is desirable.</p>
<p>Experience: </p>
<p> Minimum 10 years of experience in communications, public relations, stakeholder engagement, or local content-related disciplines is required.</p>
<p> Proven track record of managing corporate reputation, media relations, and stakeholder or community engagement programmes.</p>
<p>Technical Skills:</p>
<p> Corporate Communications: Strategy development, brand management, media relations, and crisis communication.</p>
<p> Stakeholder Engagement: Relationship building with government entities, local communities, and business stakeholders.</p>
<p> CSR & Local Content: Development and execution of CSR, ICV, and local content programmes.</p>
<p> Business Understanding: High level of business understanding relevant to the Company's operations and strategic priorities.</p>
<p> Microsoft Office proficient (Word, PowerPoint, and Excel).</p>
<p>Soft Skills:</p>
<p> Excellent written and verbal communication skills, with an articulate and clear writing style.</p>
<p> Effective communication, listening, and presentation skills.</p>
<p> Excellent administration, organisational, and event management ability.</p>
<p> Project and community risk identification skills.</p>
<p> Ability to build positive working relationships with the team and within the communities the Company operates in.</p>
<p> Ability and willingness to travel.</p>
<p> </p>
<p> </p>
<p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> Bachelor s or Diploma degree in Public relations and mass communication, business administration, or any specialization related to student activities and student services.</p>
<p> 2-5 years in Student Activities, Student Affairs, Events Management, and Public Relations</p>
<p> Microsoft Office</p>
<p> Ability to communicate effectively, both orally and in writing.</p>
<p> good organizational skills and attention to detail.</p>
<p> Good interpersonal skills.</p>
<p> </p></div></section>
<p><strong>Brand Awareness Management</strong></p><p>Work with the VP Sales & Marketing in designing a marketing strategy and execute activities to establish and maintain MB brand presence both internally and in the market, including the creation of a 12 month calendar which is updated weekly. Create a calendar that is aligned to sales targets and seasonality across all prime markets. Attack competitors with differentiated propositions locally to ensure MB advantage is maximised. Build and manage an effective relationship with external vendors in order develop copy, content and design for promotional campaigns, advertising activities and marketing materials. Manage all activities within the department in accordance to the agreed departmental budget.</p><p><strong>Brand Activation</strong></p><p>Work with the CSR and Events Coordinator to ensure all events enhance brand positioning and grow community and sales value. Create B2B partnerships that enhance awareness, advantage and ROI. Ensure, when necessary, that branding and marketing activities are exclusive for various zones of the project and design, develop and implement strategies accordingly.</p><p><strong>PR & Digital</strong></p><p>Working with the PR Agency. Develop and implement a strategic PR plan promoting MB on a local, regional and international level through well suited media outlets ensuring the brand continues to be perceived as the market leader within real estate development. Cultivate and maintain all relevant external relationships including with key media organizations. Write, edit or verify press releases, newsletters, speeches, articles, annual reports and all PR materials both in Arabic (with assistance from Event Coordinator) & English to support PR activity and ensure all material is approved beforehand. With PR agency organize press events and follow ups from these activities. Ensure all Communication investments are projected through, and grown via online & social media channels. Connect the dots between content partners, activities and offline and online channels. Maximise exposure and funnel/segment when required to key groups and gatekeepers. Ensure that media contacts database is accurate and updated on a regular basis. Optimise digital strategy and use of social media channels as community creator, interest and lead generator. With agency, write content for Social Media channels updating MB PR events to enhance brand exposure. Maintain and update media and news information on MB website. Issue newsletter on monthly basis.</p><p><strong>Internal & Sales Communications</strong></p><p>Work closely with the Sales team to ensure relevant promotional material regarding sale of properties is produced in a timely manner. Create Sales templates that enhance profile of sales team in sales channel and accelerate broker credibility and market penetration. Run in-house communication programs to communicate brand values and company marketing. Ensure that employees are aware of changes and projects within the company. Distribute executive messages, prepare presentations and internal memos, and conduct meetings to share information.</p><p><strong>Metrics</strong></p><p>Conduct competitive strategic analysis, market research & trends, consumer segmentation, and consumer insight development through 3rd parties every Quarter. Analyse and measure the results of marketing campaigns, ensuring that they are compatible with the target audience. Keep abreast of competitor activities and produce with Post Sales and Sales Manager Monthly Competitor reports. Analyse MB s brand awareness both internally and externally, develop a brand tracking information program and review company brand guidelines. Conduct PR research on perceptions and attitudes towards the organization.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>7-10 years of experience in the same field</li><li>Bachelors degree in Business Administration or Marketing.</li><li>Masters degree in a relevant field is preferred.</li><li>Knowledge & experience of:</li><li>- Media channels and marketing promotion activities</li><li>- Brand management</li><li>- Event Management</li><li>- Interactive Marketing</li><li>- Budget Management</li><li>- Photoshop and Design packages</li><li>- Product and Industry knowledge</li><li>- Strategic thinking</li><li>- Creativity</li><li>- Planning & organizing</li><li>- Presentation</li><li>- Interpersonal skills</li><li>- Team working</li><li>- Relationship building</li><li>- Attention to detail</li><li>- Active listening</li><li>- Action oriented</li><li>- Analytical thinking</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Follow purchase policies and procedures strictly. Responsible for placing PO s in a timely manner. Responsible for follow up of PO s. Responsible for documentation on the scope. Responsible for liaising with Siemens in procurement of materials. Responsible for shipping and clearing in a timely manner. Responsible for vendor development / registration. Responsible for purchase related CMMS system. Responsible for the efficient functioning of stores. Maintaining good relations with customers. Building cohesive team. Maintaining good relations with vendors. Maintaining blemish less integrity. Strictly follows the code of conduct in personal and professional relationship with vendors and contractors. Demonstrates efforts to reduce backlogs. Comply with the requirements of ISO 9001:2000; ISO 14001:2004; OSHAS 18001:1999. Ensuring stores audits are conducted. Implementation of policies and procedures. Strictly ensuring routines are followed. Ensuring the PRs is raised on reaching re order level. Ensuring all the purchase priorities is followed. Ensures parts are refurbished in a timely manner. Ensures all issues are accounted. Ensuring stores is maintained cleanly and professionally. Ensuring all goods is stored appropriately. Ensures workflow during absence of one or more of his staff. Ensures correct and complete documentation. Ensure CMMS is used properly. Submission of required report/s. Continues improvement in the process of work. Any other tasks that may be required.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE To lead and manage employee welfare services and public relations functions by ensuring effective coordination of internal services, external stakeholder engagement, and employee well-being initiatives, while enhancing organizational reputation and providing a supportive, compliant, and efficient workplace environment. ROLES AND RESPONSIBILITIES Contribute to the development and implementation of Employee Welfare and Public Relations strategies aligned with the Corporate Services Directorate s objectives. Ensure integration and alignment with HR, Safety & Security, and other corporate functions. Lead the department through effective planning, governance, and performance management. Manage and develop the team through recruitment, coaching, performance management, and succession planning. Foster a high-performance culture and ensure capability development across welfare and Public Relation functions. Oversee daily operations of Employee Welfare and Public Relations services. Ensure efficient delivery of employee services, administrative coordination, and stakeholder engagement. Align processes and workflows to meet organizational performance targets. Manage employee welfare programs including: o Medical insurance and benefits. o Social and engagement activities. o Awareness and well-being campaigns. Manage all travel requirements within OIA to achieve high quality service delivery. Promote work-life balance initiatives (flexible work, leave planning, etc.). Continuously assess and improve employee experience and workplace satisfaction. Manage relationships with government entities, embassies, and Internal and external stakeholders. Oversee processing of visas, permits, and official documentation. Represent the organization in external forums and coordinate public-facing activities. Oversee central administrative services such as: o Manage vehicle usage and maintenance schedules in line with OIA policy. o Manage drivers duties and schedules to ensure operational efficiency. o Hospitality and office support services. o Document handling and archiving. Ensure timely and efficient support across departments. Ensure smooth onboarding of foreign OIA new joiners through governmental documentation and transaction support. Develop and manage departmental budgets. Monitor financial performance and ensure expenditure aligns with approved limits. Develop, implement, and monitor policies and procedures related to welfare and Public Relations. Ensure compliance with organizational, regulatory, and legislative requirements. Maintain high standards of health, safety, and quality. Coordinate with HR, Facilities, and Safety teams to ensure: o Safe and hygienic workplace standards. Consistent employee experience across locations. Negotiate and manage relationships with vendors and service providers. Explore partnerships to enhance employee services and public engagement. Identify opportunities to improve systems, processes, and service delivery. Drive innovation, cost efficiency, and operational effectiveness.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Educational Qualifications Bachelor s degree in Human Resources Management, Social Sciences, Business Administration, or any relevant field. Master s degree is a plus Professional Qualifications Any Employee Welfare Relevant Certificate/Training Work Experience 11 to 13 years of related work experience</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Job description</strong> </p>
<p> <strong>1. Job Purpose</strong> </p>
<p>Category Manager is responsible for developing and implementing the product Category strategy for all categories of products to ensure that our brand, culture, essence, and uniqueness is clearly communicated, understood and consistent across all activities through Brand Category Engagement and promotion activities.</p>
<p>The incumbent will also take ownership of the Brand, managing it from both a customer and an internal perspective. In addition, the incumbent will act as the Brand Champion to ensure that the brand is represented in the correct way across the business visually, verbally, and attitudinally.</p>
<p> <strong>2. Main Tasks & Accountabilities</strong> </p>
<p> <strong>Category Management </strong> </p>
<ul>
<li>Representing Product Category by demonstrating passion and an in-depth knowledge of the product Categories and the business.</li>
<li>Providing outstanding customer service for category and other areas.</li>
<li>Creating a strong visual impact for the Brand by creating displays, whilst maintaining the Brand s image and style.</li>
<li>Actioning instructions from the Branding Manager, for example floor layout changes and promotions, and keeping up to date via newsletters and emails.</li>
<li>Keeping the Management informed about Brand communications.</li>
<li>Understand how to maximize sales and profit on the Brand.</li>
<li>Maintaining the Brand high retail standards to model store standards and implement an effective replenishing system.</li>
<li>Developing the Brand support team to their full potential with the use of competency guidelines.</li>
<li>Maintaining a positive business partner relationship with the Brand contacts.</li>
<li>May gain key holding and duty management responsibilities.</li>
</ul>
<p> <strong>Marketing Plan</strong> </p>
<ul>
<li>Assist in Internal Control Evaluations and Internal/External Audits by preparing required information/documentation.</li>
<li>Assisting Branding Manager in developing a master marketing plan for category annually and quarterly. </li>
<li>Work closely with sales and appointed agency in developing a master marketing plan for Dairy Category including for communication, advertisement, and promotional events.</li>
</ul>
<p> <strong>Branding and Marketing Support </strong> </p>
<ul>
<li>Managing, supporting, and supervising sales dept. and PR agency with all needed information.</li>
<li>Assisting Branding Manager in the category s day-to-day marketing tasks.</li>
</ul>
<p> <strong>PR Agency </strong> </p>
<ul>
<li>Ensure quality and on-time support given from PR Agency to Sales Dept.</li>
<li>Work closely with Sales Department appointed PR Agency and suppliers to ensure proper alignment.</li>
</ul>
<p> <strong>Promotional Content & Monthly Calendar </strong> </p>
<ul>
<li>Proposing a mix of informative, engagement, enhancement, and promotional content.</li>
<li>Developing monthly category communication calendar for social media platforms and printed media.</li>
</ul>
<p> <strong>Marketing Mix </strong> </p>
<ul>
<li>Working closely with Sales team in developing a mix of store-level category communication across the markets.</li>
<li>Ensure proper execution of trade marketing activities such as POSM, Sampling, Visibility Initiatives etc.</li>
</ul>
<p> <strong>Monthly Reporting</strong> </p>
<ul>
<li>Develop plans to ensure market share sensibility and growth.</li>
<li>Run category monthly market share analyses for the category on monthly basis.</li>
</ul>
<p> <strong>Launching of Products </strong> </p>
<ul>
<li>Assisting Products Development Department. in products name, label concept, taste, etc.</li>
<li>Executing launching plan in coordination with Sales Dept.</li>
<li>Leading launching of new products within the category.</li>
<li>Performs all other tasks and activities as assigned.</li>
</ul>
<p> <strong>People management and reporting responsibilities </strong> </p>
<p> Produce end of month departmental report, on time, and as required by the management.</p>
<p> Ensure accurate and up to date, daily, weekly, monthly records for accounts payable as required by the management. </p>
<p> Help others in the team if needed; Support relief staff in their duties </p>
<p> </p>
<p> <strong>Quality, Health, Safety, Security & Environment </strong> </p>
<p> Responsible and be in alignment with the safety rules and procedures as per MAZOON QHSE Policy.</p>
<p> Ensure all relevant quality, health, security, safety, and environmental policies, procedures and controls are adhered to so that employee safety, legislative compliance, delivery of high-quality service and a responsible environmental attitude can be guaranteed.</p>
<p> Ensure that incidents and hazards are reported in a timely manner and reduce consumption of natural resources to assist in protecting the environment and ensuring a healthy and safe work environment.</p>
<p> </p>
<p> <strong>Be a Team Player </strong> </p>
<p> </p>
<p> Effective communication within and outside the team.</p>
<p> Create a supportive environment for the team members.</p>
<p> Contribute to the team, letting others know information that may be useful or important.</p>
<p> Help to create a fun, supportive work environment.</p>
<p> <strong>3. Main Contacts and Working Relationships</strong> </p>
<p> <strong>Internal </strong> All Department Heads and Line Managers.</p>
<p> <strong>External </strong> Stakeholders, customers, agencies etc.</p>
<p> <strong>4. Person Specification (Qualifications, Knowledge & Experience) </strong> </p>
<p> <strong>Education Level</strong> Minimum Requirement </p>
<p>Bachelor s degree in (Sales/Marketing/Advertising.</p>
<p> <strong>Professional Qualifications</strong> </p>
<p>CIM Professional Postgraduate Diploma in Marketing (DipM) or other qualifications from internationally recognized institutions like Chartered Institute of Marketing (CIM), Institute of Direct Marketing (IDM), Institute of Sales and Marketing Management (ISMM), Communication Advertising and Marketing Education Foundation (CAM).</p>
<p>Possess a valid driver s license</p>
<p> <strong>Work Experience </strong> </p>
<p>10 years' experience in similer industry </p>
<p>Strong understanding of the Middle East and African markets</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p><ul> <li>Project document review including process design, utilities, erection, commissioning, startup, and HAZOP activities</li> <li>Site supervision and coordination with contractors and stakeholders</li> <li>SAP operations including CAR & PR generation</li> <li>Project review meetings, reporting, and work completion verification</li> <li>Coordination with auditors, vendors, finance, and SAP teams</li> <li>Ensuring adherence to safety, health, and environmental standards</li> </ul><p><strong>Desired Candidate Profile:</strong></p><ul> <li>3 5 years of Greenfield Manufacturing Project experience</li> <li>Exposure to erection, commissioning, and startup activities</li> <li>Knowledge of SAP HANA</li> <li>Good communication and MS Office skills</li> <li>Candidates having GCC exposure or experience with EPC contractors will be preferred</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To plan, coordinate, and oversee all mechanical maintenance activities during the assigned shift in the Steel Melting Shop (SMS) operating on Electric Arc Furnace (EAF) technology. The incumbent will ensure plant availability, minimize unplanned breakdowns, drive systematic maintenance planning, and maintain accurate records through SAP HANA covering Purchase Requisitions (PR), maintenance cost tracking, daily shift reporting, and Root Cause Analysis (RCA) for critical failures.</p><p>Key Responsibilities</p><p>Shift Operations & Mechanical Maintenance</p><ul><li>Lead mechanical maintenance shift operations for all SMS equipment including EAF, LRF, VD/VOD, CCM, and associated auxiliaries.</li><li>Monitor shift-wise equipment health and take proactive corrective action to prevent breakdown escalation.</li><li>Ensure timely and quality execution of planned preventive maintenance (PPM) schedules for critical rotating and static equipment.</li><li>Coordinate with production / shift supervisors for planned shutdown jobs, ensuring maintenance windows are effectively utilized.</li><li>Supervise maintenance contractors and internal tradesmen (fitters, welders, riggers) for safe and efficient job execution.</li><li>Ensure availability of critical spares at shop floor prior to planned jobs; coordinate with stores for emergency issues</li></ul><p>Maintenance Planning</p><ul><li>Prepare and update weekly and fortnightly mechanical maintenance plans for SMS equipment in alignment with production schedules.</li><li>Create and manage Work Orders (WO) in SAP HANA for all planned and unplanned maintenance jobs.</li><li>Track WO completion status, backlog maintenance jobs, and escalate pending critical jobs to the department manager.</li><li>Coordinate job scheduling across shifts to ensure uniform load distribution and zero conflict with production targets.</li><li>Maintain equipment-wise maintenance history log and update in SAP HANA for future planning reference.</li><li>Ensure calibration and maintenance of critical measuring instruments and tools.</li></ul><p>SAP HANA PR, Work Orders & Cost Management</p><ul><li>Raise Purchase Requisitions (PR) in SAP HANA for capital spares, consumables, and maintenance services based on planned requirements and reorder levels.</li><li>Monitor PR processing timelines and follow up with procurement/stores to ensure timely availability of critical materials.</li><li>Track and analyse maintenance costs at shift/monthly level through SAP HANA cost centre reports.</li><li>Ensure accurate posting of man-hours, material consumption, and service entries in SAP HANA for each Work Order.</li><li>Support budget preparation for the SMS maintenance department by providing historical spend data from SAP HANA.</li><li>Drive reduction in maintenance cost through planned vs reactive maintenance ratio improvement and spare life enhancement</li></ul><p>Daily Reporting & MIS</p><ul><li>Prepare and submit shift-end Mechanical Maintenance Report covering: Equipment breakdown summary with downtime in minutes Planned vs. actual maintenance job completion status Critical observations, near-misses, and safety incidents Manpower deployment vs. availability Spare parts consumed vs. balance at shop floor</li><li>Compile and present the Daily Maintenance Review (DMR) data to the department manager including KPI tracking MTBF, MTTR, OEE impact, and planned maintenance compliance (PMC).</li><li>Maintain and update equipment-wise daily health sheets, lubrication sheets, and vibration logs.</li><li>Submit cost monitoring reports as per SAP HANA extracts on a weekly/monthly basis.</li></ul><p>Root Cause Analysis (RCA)</p><ul><li>Lead RCA for all major/repetitive breakdowns in SMS EAF, electrode regulation system, EAF shell, furnace tilting system, fume extraction system, CCM segments, mould oscillators, and casting platform equipment.</li><li>Apply structured RCA methodologies such as 5-Why Analysis, Fishbone (Ishikawa) Diagram, and FMEA.</li><li>Document findings, root causes, and corrective / preventive actions (CAPA) in SAP HANA Notification system.</li><li>Monitor closure of CAPA actions within committed timelines; present RCA findings in monthly review meetings.</li><li>Identify recurring failures and develop long-term reliability improvement actions to reduce breakdown frequency.</li><li>Coordinate with OEMs, vendors, and technical teams for specialized RCA support on critical failures.</li></ul><p>Safety, Compliance & Housekeeping</p><ul><li>Ensure strict compliance with plant safety norms PTW (Permit to Work), LOTO, working at height, hot metal handling safety, and confined space entry protocols.</li><li>Conduct pre-shift safety briefings and toolbox talks for maintenance tradesmen.</li><li>Ensure zero unsafe acts and conditions in the shift; report and investigate near-misses immediately.</li><li>Maintain 5S housekeeping standards in the maintenance workshop and EAF bay.</li><li>Comply with statutory and regulatory requirements related to boiler, pressure vessels, and crane maintenance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Qualification: Diploma / B Tech -Mechanical</li><li>Experience: 6+ Years</li></ul><p></p></section>
<p>Inventory of mechanical, electrical, and production spare parts. Handle steel plant materials such as billets, scrap, TMT bars, steel plates, pipes, electrodes, lubricants. Inventory, GRN, PR, FIFO, and stock control.</p><p><strong>Desired Candidate Profile</strong></p><p>Perks and benefits Free Accommodation</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Chief of Corporate Support Officer provides strategic leadership and operational oversight of the administrative, human resources, technology, and communications functions of Mazoon Mining Company.</p><p>The CCSO ensures all supporting functions operate efficiently, compliantly, and in alignment with the Company's strategic objectives, applicable Omani law, MDO shareholder governance requirements, and the directives of the CEO and Board of Directors.</p><p>DUTIES AND RESPONSIBILITIES:</p><p>STRATEGIC PLANNING & ADMINISTRATION</p><p>1. Strategic Planning & Administration</p><ul><li>Develop and implement the administrative strategy in alignment with the Company's overall strategic plan.</li><li>Provide strategic advice to the CEO on HR, IT, and communications matters.</li><li>Lead the annual planning, budgeting, and performance monitoring for all functions under the CCSO's oversight.</li><li>Ensure all administrative policies and procedures are current, compliant with Omani law, and aligned with MDO governance requirements.</li></ul><p>2. Human Resources & Omanisation</p><ul><li>Oversee the HR & Admin Manager in executing recruitment, onboarding, performance management, training & development, and employee relations.</li><li>Ensure full compliance with the HR Policy and Procedures Manual as approved by the Board and with Omani Labour Law.</li><li>Champion Omanisation targets and structured nationalization plans across the organization.</li><li>Drive a positive organisational culture, employee engagement, and workforce wellbeing initiatives.</li><li>Oversee general administrative operations including facilities management, fleet, and site support services.</li></ul><p>TECHNOLOGY & INFORMATION SYSTEMS</p><p>3. Technology & Information Systems</p><ul><li>Oversee the Technology & Systems Manager to ensure robust, secure, and efficient IT infrastructure across the Company.</li><li>Approve IT strategies, digital transformation initiatives, and technology investment decisions.</li><li>Ensure cybersecurity policies, data governance frameworks, and business continuity plans are in place and enforced.</li><li>Oversee implementation and maintenance of enterprise systems including ERP, HRMS, and document management platforms.</li></ul><p>COMMUNICATIONS & GOVERNANCE</p><p>4. Communications & Stakeholder Engagement</p><ul><li>Oversee the Communication and Stakeholder Engagement Manager in developing and executing internal and external communication strategies.</li><li>Ensure effective engagement with local communities, government entities, and media.</li><li>Review and approve all official communications, press releases, and public relations materials.</li><li>Maintain positive relationships with relevant government ministries, regulatory bodies, and the shareholder (MDO).</li></ul><p>5. Governance & Compliance</p><ul><li>Ensure all administrative and support functions operate in compliance with applicable Omani laws, MDO governance requirements, and Company policies.</li><li>Develop and maintain an up-to-date suite of administrative policies and procedures aligned with best practice.</li><li>Submit regular reports to the CEO regarding the performance of all functions under the CCSO's supervision.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Human Resources, Public Administration, or a related field. A Master's degree (MBA or equivalent) is highly desirable.</li><li>CIPD, SHRM, PMP, or equivalent professional qualification is preferred.</li><li>Minimum 15 years of experience in heavy industrial management, with at least 5 years in a senior leadership position.</li><li>Progressive experience in administration, HR, or corporate services management.</li><li>Experience in the mining, oil & gas, or heavy industry sector is an advantage.</li><li>GCC regional experience is preferred.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for implementing Marketing strategy aspects in social media and digital media side. And to control and manage DU social media main accounts and other units account to reach the targeted population and achieve DU targeted goals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in communication, Public Relation, Digital Media, or any other related field</li><li>Experience in related field is preferable.</li><li>Minimum IELTS score of 5.5 or equivalent is preferable.</li><li>Ability to implement related strategies and policies independently.</li><li>Ability to communicate to the public in English and Arabic fluently.</li><li>Strong interpersonal skills with multi-cultural and multi-national teams.</li><li>Strong documentation and presentation skills in English and Arabic.</li><li>Ability to follow up with related units and individuals</li><li>Strong desire to learn and develop skills and talents.</li><li>A key team player, and work for team</li><li>Ability to work under pressure and manage to achieve goals due to proposed timeline.</li></ul><p></p></section>
<p><h4>Position objective</h4>
<p>The position is responsible to develop and implement the long and short-term marketing strategies of the brands assigned.<br>
Responsible for brand management, budget management, business development and people management.</p>
<h4>Key responsibilities</h4>
<p>Work closely with the brands assigned and manage the marketing services function to support the brand and ensure that all above and below the line materials are delivered within budget and that the content and quality of all communications enhance the brand and grow the business in line with brand objectives.<br>
Responsible for campaigns for existing and new stores, building and maintaining media relationships and ensuring effective communications with agencies in all markets.</p>
<h4>Brand management</h4>
<ul>
<li>Integrated communication strategy for enhancing brand equity and brand preference.</li>
<li>Efficient media management and planning for optimum utilization of resources.</li>
<li>Manage and coordinate all marketing, advertising and promotional activities.</li>
<li>Understanding of product positioning and brand management backed with strong understanding of brand communication using integrated communication tools.</li>
</ul>
<h4>Budget management / profit management</h4>
<ul>
<li>Formulating marketing plans for overall development and accomplishment of top and bottom-line profitability of the brand.</li>
<li>Develop new clients and negotiate with them for securing profitable business.</li>
</ul>
<h4>Business development</h4>
<ul>
<li>Plan and execute marketing strategies to achieve desired volume, market share and profit objectives.</li>
<li>Enhance brand visibility and accelerate business growth through aggressive business development strategies.</li>
<li>Develop strategic relationships with key accounts from various sectors to understand their requirements.</li>
<li>Provision customized solutions i.e. products and services as well as cultivating relations for retention and acquisition.</li>
<li>Develop sales and customer marketing campaign for the organization based on market trends, new market identification and consumption patterns.</li>
<li>Formulate and identify strategic alliances for developing new business partners in different regions to open new lines of business.</li>
</ul>
<h4>Marketing operations</h4>
<ul>
<li>Conduct competitor analysis by keeping abreast of market trends and competitor’s moves and identifying prospective clients from various sectors and generating business from the existing.</li>
<li>Adept in handling all the retail operations detailed market analysis, range and product selections, marketing and client servicing.</li>
<li>Identify customer segments, buying behavior and preferences through the loyalty program by analyzing their consumption behavior and formulating specific initiatives.</li>
<li>Manage customer centric operations and ensure customer satisfaction by achieving service quality norms.</li>
<li>Identify current market trends, gather competitor’s data, identify consumer insights to increase brand penetration and brand loyalty in the market.</li>
<li>Responsible for advertising media planning and working with local and national media houses, creative team, researchers and other media contacts for preparing cost effective media plan.</li>
<li>Align with creative team and visual merchandisers to finalize campaign designs.</li>
<li>Ensuring to achieve 100% ROI (Measurability report of ROI expectation needs to be filled before each event).</li>
<li>Events and campaigns post mortem reports with the ROI calculation to understand if the event achieved the planned and been successful.</li>
<li>Working closely with the territories marketing heads and updating them with the brand information as well as providing the required artworks/media plans/briefs and understanding region requirements and opportunities.</li>
<li>Understanding GCC market restrictions and ensure that artworks are done with the culture respect.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Greetings from Manpower Resources India (P) ltd ! Manpower Resources India Pvt. Ltd is a leading Executive Search & Selection company, caters to recruitment services in Manufacturing, Infrastructure, Engineering & Healthcare domain. We have been mandated by a large global conglomerate for the below mentioned position. Role Purpose Responsible for planning, scheduling, monitoring, and optimizing all electrical maintenance activities in the Steel Melting Shop. Covers SAP HANA work order management, spare planning, shutdown coordination, cost control, and reliability improvement to ensure maximum equipment availability and operational efficiency. Key Responsibilities Maintenance Planning & Scheduling Prepare daily, weekly, monthly, and annual electrical maintenance plans Develop preventive, predictive, and condition-based maintenance schedules Coordinate maintenance activities with Operations, Mechanical, Instrumentation, and Production teams Ensure timely execution and closure of all planned maintenance jobs SAP HANA & Maintenance Management Create and manage maintenance notifications, work orders, and maintenance plans in SAP HANA Monitor work order execution and closure status Generate maintenance reports, backlog reports, equipment history, and performance reports through SAP Maintain accurate maintenance records and equipment master data Purchase Requisition & Spare Planning Raise Purchase Requisitions (PR) for critical electrical spares, consumables, and services Track procurement status and coordinate with Stores and Purchase departments Identify critical spare requirements and maintain optimum inventory levels Monitor spare consumption trends and recommend stock optimization measures Shutdown Planning & Execution Prepare detailed shutdown schedules for EAF, LRF, CCM, Utilities, and Substations Estimate manpower, materials, tools, contractor requirements, and execution timelines Monitor shutdown progress and ensure completion within planned schedules Shift Handling & Maintenance Coordination Lead and supervise electrical maintenance teams during shifts Allocate manpower and prioritize maintenance activities based on plant requirements Coordinate breakdown maintenance and ensure minimum production losses Ensure smooth shift handover and reporting Daily Reporting & MIS Prepare daily maintenance reports, breakdown reports, pending work reports, and shift-wise performance reports Monitor maintenance KPIs and prepare monthly MIS reports Present equipment performance and maintenance status to management Maintenance Cost Control Monitor maintenance expenditure against approved budgets Track spare consumption, contractor costs, and repair costs Identify cost reduction opportunities without compromising reliability Participate in annual maintenance budgeting exercises Breakdown Analysis & Reliability Improvement Conduct Root Cause Analysis (RCA) for recurring failures and critical breakdowns Implement corrective and preventive actions Drive reliability improvement initiatives to enhance equipment availability and reduce downtime Analyze MTBF, MTTR, breakdown trends, and equipment health indicators Safety & Compliance Ensure compliance with electrical safety standards and LOTO procedures Conduct safety inspections and audits Promote safe maintenance practices and adherence to SOPs'</p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
To position the brand website as the priority channel of electronic distribution, and to optimize the hotel’s overall digital presence.<br><br><ul><li>Ensuring accuracy of the property content and presentation on the brand and GHA websites, as well as third party portals, directories and websites where the hotel is listed and/or distributes inventory.</li><li>Report, analyse and act upon the Kempinski website statistics (using brand key performance indicators);</li><li>Assist in reaching the targeted website sales and distribution goals.</li><li>Ensuring consistent brand delivery through social and digital channels. Supporting the brand’s channel and distribution strategy.</li><li>Ensure website content (picture and text) is always up to date in all languages available, according to the corporate standards, and as per the CMS guidelines (on Kempinski.com and gha.com)</li><li>Ensure mobile website (m.kempinski.com) is properly updated</li><li>Monitor and assist the Revenue Manager/Director in ensuring rate parity throughout all electronic distribution channels.</li><li>Liaise with the corporate office for deploying website enhancements and functionality upgrades.</li><li>Review and maintain rate and room type descriptions in OWS (e.g. translations, images, etc.) in coordination with the Revenue Director/Manager.</li><li>Support and liaise with various departments to ensure optimal content delivery (PR, F&B, Marketing, Sales).</li><li>Create and implement promotional content for special offers and packages, in coordination with the hotel’s Marketing and Revenue Managers.</li><li>Ensure that Local Experiences are published on gha.com</li><li>Review the ranking of the hotel website on search engines, and update the hotel website with relevant search terms and adequate keyword frequency to ensure that the hotel website gets the best possible natural page rank in the languages available.</li><li>Update and optimize meta descriptions and tags.</li><li>Analyze budget investment vs ROI for corporate SEO activities.</li><li>Prepare and send, with regular frequency, corporate Email Newsletters to all qualified guests/individuals that have subscribed to receive the hotel e-newsletter.</li><li>Ensure emails are in line with the strategy and corporate guidelines (i.e. Corporate Identity, preferred vendors and systems).</li><li>Analyze email productivity and profile segmentation</li><li>Assist Revenue Directors/Managers in optimizing up sell messaging during guest reservation cycle.</li><li>Update and manage the hotel representation and social media channels as per corporate policies and guidelines.</li><li>Ensure proper monitoring and active response of the hotel’s social media presentation and online reputation management tool, maintaining consistent representation of the brand.</li><li>Develop and implement e-marketing initiatives for the hotel key feeder markets to increase the number of qualified visitors to the hotel website thus increasing revenues and conversion.</li><li>Monitor and report brand name hijacking that dilutes direct web revenues.</li><li>Establish and implement the hotel’s annual advertising plan for all digital channels</li><li>Assist on matters related to creative and media planning for PPC and display campaigns.</li><li>Ensure brand and marketing messages on electronic channels are consistent with overall marketing activities (i.e. special promotions/offers etc.)</li><li>Review and monitor your hotel’s primary competition set on a regular basis online and ensure/maintain competitiveness and “web appeal”.</li><li>Ensure the picture quality loaded on all brand and 3rd party web sites and social media are according to the corporate identity guidelines.</li><li>Identify signature shots representing both, the hotel and the brand.</li><li>Analyze the website user behavior, site performance, source of referrals, etc; and act accordingly</li><li>Analyze the website production (bookings) reports available from website statistical package and/or from the hotel’s Opera property management system.</li><li>Provide monthly reports on website KPI to the management team of the hotel and the regional and corporate offices, including brand web contribution as % of rooms revenues.</li><li>Participate in mandatory corporate web related trainings offered and brief the respective heads of department where necessary.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job titleSnr/ Specialist ER / IRGrade Stream OQ RPI Function P&T- People & Culture IR/ER Location Oman Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager ER/ IR Direct reports 0 Job purposeProvides robust support on the execution of ER / IR end to end tasks, acting as focal point and team player for employee relations / industrial relations matters, and assigned projects in this area related with RPI, (1) Executing the preparation, development, implementation and update of core ER matters, (2) Executes IR service excellence solutions that align with strategy / Omani Law and technical priorities for the RPI, and (3) Contribute with ER/ IR projects tasks, to facilitate the cultural transformation, LEAN, digitalisation process of the Company, in line with Oman 2040 strategy; in order to support the achievement of IR / ER strategies programs to ensure the effective IR / ER service across RPI functions._x000D_ The position will act in accordance with the Group s Aspiration and Values, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards. Main tasks and responsibilities_x000D_Act as team player for all assigned ER/ IR matters / tasks/ process/ programs/ projects / across RPI; in order to monitoring their progress, identifying, and resolving bottlenecks and issues, and reporting on progress/status on a timely basis.Deliver assigned tasks and communications among RPI functions related ER / IR matters, and ensure proper understanding, adherence to Omani Law and Company policies, and timely coordinate the resolution across the teams.Propose and participate in preparing employee relations strategies for RPIImplement local rules & regulations relating to relevant country Labour law, monitor and analyze changes in trends and regulations, propose pro-active recommendations direction and impact.Provide support on ER/IR matters People s and RPI leaders through the active facilitation and resolution of issues, in alignment with Omani country Labor Law, OQ Policies and procedures, and relevant frame.Participate in preparing Employee Relation programs and initiatives.Participate in conducting different staff survey, analyze and present the findings, and track the action plans.Guide stakeholders in fact-findings, in order to provide necessary context to resolve disputes, grievances or disciplinary cases.Coordinate and research into Employee relations cases, in order to identify trends, patterns or aggravating that could mitigate the circumstances.Key interactionsInternal: RPIExternal : Staffing specialized Contractors, Vendors & Suppliers. Ministry of Manpower / Trade Union Federation / In-country Value (ICV) / OPAL Oman Society for Petroleum Services/ CCI Chamber of Commerce and Industry. Notable Working Conditions. Office environment, intensive computer screen use, travel, and visits to operation sites.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in human resources, Industrial Relations, Law, or related area.</li><li>Excellent knowledge of written, read, and spoken English (Essentially required)</li><li>Native Arabic: Excellent knowledge of written, read, and spoken Arabic. (Essentially required)</li><li>5+ years of relevant experience</li><li>Omani National</li><li>Working experience in Industrial Relation, Employee relations in Industry (preferred Oil & Energy) environment among different geographic locations.</li><li>Working experience in Omani labour law</li><li>Working experience in HR System</li><li>Working experience in HR areas including: Industrial Relations, Total Compensation and Benefits, HR Policies and procedures</li><li>Soft: Ability to engage and manage complex stakeholder relations. Highly organized, detailed oriented and able to work independently. Ability to work with and influence a multi discipline teams across People Technology & Culture and the business. Effective communication and analytical skills, including verbal and written. Well-developed sense of ethics and being prepared to stand for their own principles.</li><li>Technical: Strong computer skills, including proficiency in SAP, Microsoft Word, Excel, and PowerPoint. Strong relationship building skills. Proven ability to manage stakeholder interests, as well as influence and negotiate with them. Business acumen Strong analytical skills Proven project management skills Industrial Relations</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provides robust support on the execution of ER / IR end to end tasks, acting as focal point and team player for employee relations / industrial relations matters, and assigned projects in this area related with RPI, (1) Executing the preparation, development, implementation and update of core ER matters, (2) Executes IR service excellence solutions that align with strategy / Omani Law and technical priorities for the RPI, and (3) Contribute with ER/ IR projects tasks, to facilitate the cultural transformation, LEAN, digitalisation process of the Company, in line with Oman 2040 strategy; in order to support the achievement of IR / ER strategies programs to ensure the effective IR / ER service across RPI functions.</p><p>The position will act in accordance with the Group s Aspiration and Values, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards.</p><strong>Main tasks and responsibilities</strong><ul><li>Act as team player for all assigned ER/ IR matters / tasks/ process/ programs/ projects / across RPI; in order to monitoring their progress, identifying, and resolving bottlenecks and issues, and reporting on progress/status on a timely basis.</li><li>Deliver assigned tasks and communications among RPI functions related ER / IR matters, and ensure proper understanding, adherence to Omani Law and Company policies, and timely coordinate the resolution across the teams.</li><li>Propose and participate in preparing employee relations strategies for RPI</li><li>Implement local rules & regulations relating to relevant country Labour law, monitor and analyze changes in trends and regulations, propose pro-active recommendations direction and impact.</li><li>Provide support on ER/IR matters People s and RPI leaders through the active facilitation and resolution of issues, in alignment with Omani country Labor Law, OQ Policies and procedures, and relevant frame.</li><li>Participate in preparing Employee Relation programs and initiatives.</li><li>Participate in conducting different staff survey, analyze and present the findings, and track the action plans.</li><li>Guide stakeholders in fact-findings, in order to provide necessary context to resolve disputes, grievances or disciplinary cases.</li><li>Coordinate and research into Employee relations cases, in order to identify trends, patterns or aggravating that could mitigate the circumstances.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in human resources, Industrial Relations, Law, or related area.</li><li>Excellent knowledge of written, read, and spoken English (Essentially required)</li><li>Native Arabic: Excellent knowledge of written, read, and spoken Arabic. (Essentially required)</li><li>5+ years of relevant experience</li><li>Omani National</li><li>Working experience in Industrial Relation, Employee relations in Industry (preferred Oil & Energy) environment among different geographic locations.</li><li>Working experience in Omani labour law</li><li>Working experience in HR System</li><li>Working experience in HR areas including:<ul><li>Industrial Relations,</li><li>Total Compensation and Benefits,</li><li>HR Policies and procedures</li></ul></li><li>Soft:<ul><li>Ability to engage and manage complex stakeholder relations.</li><li>Highly organized, detailed oriented and able to work independently.</li><li>Ability to work with and influence a multi discipline teams across People Technology & Culture and the business.</li><li>Effective communication and analytical skills, including verbal and written.</li><li>Well-developed sense of ethics and being prepared to stand for their own principles.</li></ul></li><li>Technical:<ul><li>Strong computer skills, including proficiency in SAP, Microsoft Word, Excel, and PowerPoint.</li><li>Strong relationship building skills.</li><li>Proven ability to manage stakeholder interests, as well as influence and negotiate with them.</li><li>Business acumen</li><li>Strong analytical skills</li><li>Proven project management skills</li><li>Industrial Relations</li></ul></li></ul><p></p></section>
<p><h4>Position objective</h4>
<p>The position is responsible to develop and implement the long and short-term marketing strategies of the brands assigned.<br>
Responsible for brand management, budget management, business development and people management.</p>
<h4>Key responsibilities</h4>
<p>Work closely with the brands assigned and manage the marketing services function to support the brand and ensure that all above and below the line materials are delivered within budget and that the content and quality of all communications enhance the brand and grow the business in line with brand objectives.<br>
Responsible for campaigns for existing and new stores, building and maintaining media relationships and ensuring effective communications with agencies in all markets.</p>
<h4>Brand management</h4>
<ul>
<li>Integrated communication strategy for enhancing brand equity and brand preference.</li>
<li>Efficient media management and planning for optimum utilization of resources.</li>
<li>Manage and coordinate all marketing, advertising and promotional activities.</li>
<li>Understanding of product positioning and brand management backed with strong understanding of brand communication using integrated communication tools.</li>
</ul>
<h4>Budget management / profit management</h4>
<ul>
<li>Formulating marketing plans for overall development and accomplishment of top and bottom-line profitability of the brand.</li>
<li>Develop new clients and negotiate with them for securing profitable business.</li>
</ul>
<h4>Business development</h4>
<ul>
<li>Plan and execute marketing strategies to achieve desired volume, market share and profit objectives.</li>
<li>Enhance brand visibility and accelerate business growth through aggressive business development strategies.</li>
<li>Develop strategic relationships with key accounts from various sectors to understand their requirements.</li>
<li>Provision customized solutions i.e. products and services as well as cultivating relations for retention and acquisition.</li>
<li>Develop sales and customer marketing campaign for the organization based on market trends, new market identification and consumption patterns.</li>
<li>Formulate and identify strategic alliances for developing new business partners in different regions to open new lines of business.</li>
</ul>
<h4>Marketing operations</h4>
<ul>
<li>Conduct competitor analysis by keeping abreast of market trends and competitor’s moves and identifying prospective clients from various sectors and generating business from the existing.</li>
<li>Adept in handling all the retail operations detailed market analysis, range and product selections, marketing and client servicing.</li>
<li>Identify customer segments, buying behavior and preferences through the loyalty program by analyzing their consumption behavior and formulating specific initiatives.</li>
<li>Manage customer centric operations and ensure customer satisfaction by achieving service quality norms.</li>
<li>Identify current market trends, gather competitor’s data, identify consumer insights to increase brand penetration and brand loyalty in the market.</li>
<li>Responsible for advertising media planning and working with local and national media houses, creative team, researchers and other media contacts for preparing cost effective media plan.</li>
<li>Align with creative team and visual merchandisers to finalize campaign designs.</li>
<li>Ensuring to achieve 100% ROI (Measurability report of ROI expectation needs to be filled before each event).</li>
<li>Events and campaigns post mortem reports with the ROI calculation to understand if the event achieved the planned and been successful.</li>
<li>Working closely with the territories marketing heads and updating them with the brand information as well as providing the required artworks/media plans/briefs and understanding region requirements and opportunities.</li>
<li>Understanding GCC market restrictions and ensure that artworks are done with the culture respect.</li>
</ul></p><p></p>