Production Worker Jobs
393 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION DESCRIPTION: Position Title: Sr. Instrument Technician Reports to: Instrument Supervisor Department: Maintenance and Operation Department Location: Duqm/Ras Markaz</p><p>JOB PURPOSE: Take job order for maintenance services and overhauls of all Instrumentation & Control equipment and related systems like Compressors, pumps, generators, tanks system and any rotating or static equipment located in the Terminal. In addition, to ensure maintenance activities are carried out as planned within preset time, high quality and as per HSE standards in order to maintain high reliability & availability of Instrument equipment.</p><p>The position will act in accordance with OTTCO s Mission, Vision, Values & Strategies, as well as, policies,</p><p>guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p>REPORTING STRUCTURE: Number of Staff Supervised Direct Reports: 0 Total: 0</p><p>KEY RESPONSIBILITIES:</p><p>Perform all Instrumentation activities role in Tank Terminal Industry & Duqm Petrochemical Terminal.</p><p>Prepare and signatory for Permit to Work activities within area of responsibility as licensed and advised by Supervisor and perform operations and maintenance activities in accordance with established company Quality Systems and manufacturers' practices and procedures.</p><p>Ensure the availability of instrumentation, analyzers, control systems, and communication systems in the area, including the best work practices in maintenance.</p><p>Install, maintain, repair, overhaul, calibrate, and test various industrial instruments such as control valves, transmitters, DCS, Fire and Gas Systems, ESD systems, and pressure controls.</p><p>Preform and control all work related to instrument maintenance and calibration and analyze periodic maintenance reports to improve section efficiency.</p><p>Maintain all instrumentation drawings in as-built condition and ensure any modifications are reflected accurately.</p><p>Update, maintain detailed records of maintenance, calibration, and repair activities. Document any modifications made to systems and update technical manuals and drawings as necessary.</p><p>Report any failures of safety-critical elements as per OTTCO standards and oversee the instrumentation side in all assigned locations.</p><p>Maintain a high level of safety awareness and standards in all daily duties and tasks and guide the subordinate staff on safe working practices.</p><p>Report daily activity status and work progress to the Instrument Supervisor and assist in planning, coordinating, and controlling instrumentation work activities.</p><p>Continuously review Instrumentation and Control equipment to identify improvements in operability, reliability, safety, and integrity, and provide written feedback to the Instrument Supervisor.</p><p>Maintain close communication with the Instrument Supervisor prior to work execution and support them by providing leadership, mentoring, and training to Instrument Technicians.</p><p>Coordinate and supervise the work of Instrument Technicians and any sub-contractors personnel working on the terminal facilities associated with the Instrument & Control facilities.</p><p>Promptly respond to callouts for any system or equipment failures, ensuring timely resolution of issues to minimize downtime and maintain operational efficiency.</p><p>Implement the Preventive Maintenance (PM) plan, manage work backlogs and maintain the maintenance KPI.</p><p>Ensure that instrumentation maintenance history and reports are updated in SAP (CMMS), maintenance digitalization and critical issues and repetitive failures by implementing Root Cause Analysis (RCA) recommendations.</p><p>Provide technical support during plant shutdowns</p><p>Participate in instrumentation-related projects, including upgrades, retrofits, and new installations.</p><p>Train and mentor junior technicians, providing guidance and support to help them develop their skills and knowledge.</p><p>Interface with other maintenance/service department staff to coordinate breakdown or routine maintenance work on facilities and plants.</p><p>Full utilization of the use of SAP software to manage the day-to-day planning and scheduling of maintenance activities, ensuring quality control of the work is done and accomplished successfully.</p><p>Effective utilization of service laptops and field-related software, including PLC, TGS, and other instrumentation and control systems, to support day-to-day maintenance activities, diagnostics, troubleshooting, and system monitoring, ensuring work quality, system integrity, and successful task completion.</p><p>Manage spare parts inventory and ensure the availability for overhauls and emergency maintenance critical spares, follow up on spare status to support timely and high-quality work execution, and inspect newly purchased materials and spares upon receipt to ensure compliance with required specifications.</p><p>Ensure all required critical & normal consumables are identified, ordered and stocked at stores.</p><p>Maintain tools and equipment s to be fully operational and in good working order.</p><p>Demonstrate familiarity with QHSE policies, objectives, procedures, and related record-keeping requirements.</p><p>Maintain awareness of emergency preparedness and response measures, as well as the implications of non-conformance with the Integrated Management System requirements, including failure to meet organizational compliance obligations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications for this position is Diploma in Instrumentation and Control Engineering or equivalent.</p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p>5+ years of experience in Instrumentation and Control Maintenance activities preferably at Oil and Gas Industry</p><p>Background in Instrumentation maintenance best practices.</p><p>requirements, Oil/Gas process & systems procedures and practices</p><p>A good knowledge of relevant operations, HSE requirements, Oil/Gas process & systems procedures and practices.</p><p>Ability to perform as a team player.</p><p>Self-motivated and dependable, demonstrating strong initiative.</p><p>Ability to perform as a team player.</p><p>Ability to deal with change and demonstrate flexibility as required</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Execute Electrical Maintenance Works B-60, under delegated authority and direction from TL Maintenance B60 as Technical Service provider of maintenance and execution of minor projects, modifications in accordance with the technical standards to maintain the assets through: (1) Leading the design Maintenance Electrical services on planned / un-planned maintenance works utilizing best practice. (2) Coordination and supervision of assets, products and maintenance work in the designated area, (3) Implement plans and coordinate Electrical maintenance works; in order to ensure plant equipment availability, reliability & optimization of cost / resources while facilitating smooth operations of the plant to meet operational targets.</p><p>The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main tasks and responsibilities</strong></p><p>Accountable for continuous flow of electrical power to plant / Substations / buildings.</p><p>Ensure application of best work practices in execution of electrical maintenance jobs.</p><p>Responsible for electrical side of project implementation in Gas Network facilities.</p><p>Implements the Preventive Maintenance (PM) plan within his section and execution along with work backlogs</p><p>Prepares procurement plan for his section.</p><p>Responsible for issuing Work Permits on electrical side and implementing Lock Out Tag Out (LOTO) procedure.</p><p>In emergency drills or emergency situations maintains close liaison with On-Scene Commander and Operation Coordinator, for ensuring quick restoration of power.</p><p>Participate in Management of Change (MOC) committee review meetings.</p><p>Ensure electrical equipment maintenance history & reports are updated in SAP (CMMS)</p><p>Implements the Corrective Maintenance (CM) plan within his section and execution along with work backlogs</p><p>Ensure to raise Z1 notification for CM activity in SAP</p><p>Identify the critical issues, repetitive failure of Electrical equipment, done and the RCA Recommendations implemented for the area</p><p>Monitors staff attendance, attitude and implements discipline within the section.</p><p>Prepare annual leave plans</p><p>Full technical & manpower support during plants shutdown.</p><p>Determines long term Electrical maintenance policy and oversees detailed planning of maintenance activities and programs.</p><p>Reviews policies of warehouse materials/spare parts and determines strategy of their handling and procurement and ensures availability.</p><p>Coordinates efforts within the Section to develop guidelines, specifications, best practices and procedures for maintenance</p><p>Maintains technical expertise in functional areas.</p><p>Carries out the technical evaluation of bids and generates the evaluation report.</p><p>Develops IDP of Omanis within the section, prepares training programs and monitors their implementation</p><p><strong>Key Interactions</strong></p><p>Internal: Field Operators, Shift Team Leader, Panel Operators, Maintenance Coordinator, Process Trainer, Technical Services Department, Sr. / Engineer Operations.</p><p>External: Ministries, Civil Defense, ROP and Neighboring Companies</p><p><strong>Notable Working Conditions.</strong> Field Operations and office environment, Moderate to intensive computer screen use.</p><p>2+ years of relevant experience</p><p>Knowledge of maintenance processes for Gas Network operations</p><p>Knowledge of Electrical control loops.</p><p>Familiar with Systems, Applications and Products in data processing (SAP).</p><p>Expertise in High Tension voltage, Substation, Switch gear, MCC and Power network</p><p>Experience on pre-commissioning and commissioning of Power Sub Station</p><p>Good knowledge of modern maintenance technologies & maintenance Planning and execution of Electrical Equipment s, Substation, EDGs, VFD Drives, Power electronics, 33KV OHL, UPS,</p><p>Sound judgment in technical matters with good skills in engineering field materials specifications and international standards.</p><p>Good experience in handling Maintenance Contracts and shutdown related jobs.</p><p>Knowledge of:</p><p>Computerized Maintenance Management Systems (CMMS)</p><p>Expertise in SAP- PM, CM&Z1</p><p>Process Equipment Life-Cycle Management</p><p>Good knowledge in Quality Assurance, Quality Control and HSE plans.</p><p>Familiar with techniques for ensuring data integrity with various integration of information/ reports</p><p>Knowledgeable in HSE plans related to maintenance activities.</p><p>Understanding of Process (P&IDs / PFDs) & Engineering drawings and OEM manuals</p><p><strong>Soft:</strong></p><p>Through use of facts</p><p>Troubleshooting and result oriented</p><p>Verbal and writing reporting skills-effective Communication</p><p>Demonstrated leadership impact to deliver improved and sustained performance</p><p>Able to build relationships within department staff and contractors with a focus on collaboration.</p><p>Ability to manage multiple priorities in a diversified and critical environment.</p><p><strong>Technical:</strong></p><p>Root Cause Analysis (RCA)</p><p>Reading and interpreting engineering drawings</p><p>Project Management</p><p>Developing and Modifying Technical Procedures</p><p>Ability to align the requirements of operations and maintenance</p><p>Familiar with techniques for ensuring data integrity with various integration of information/ reports</p><p>Knowledge in estimating, budgeting and cost control.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Minimum Qualifications Diploma in Electrical Engineering or similar<br>Language requirements Excellent knowledge of written, read, and spoken English (required), Arabic - Native (desirable)<br>Competencies and skills<br>2+ years of relevant experience<br>Knowledge of maintenance processes for Gas Network operations<br>Knowledge of Electrical control loops.<br>Familiar with Systems, Applications and Products in data processing (SAP).<br>Expertise in High Tension voltage, Substation, Switch gear, MCC and Power network<br>Experience on pre-commissioning and commissioning of Power Sub Station<br>Good knowledge of modern maintenance technologies & maintenance Planning and execution of Electrical Equipment s, Substation, EDGs, VFD Drives, Power electronics, 33KV OHL, UPS,<br>Sound judgment in technical matters with good skills in engineering field materials specifications and international standards.<br>Good experience in handling Maintenance Contracts and shutdown related jobs.<br>Knowledge of:<br>Computerized Maintenance Management Systems (CMMS)<br>Expertise in SAP- PM, CM&Z1<br>Process Equipment Life-Cycle Management<br>Good knowledge in Quality Assurance, Quality Control and HSE plans.<br>Familiar with techniques for ensuring data integrity with various integration of information/ reports<br>Knowledgeable in HSE plans related to maintenance activities.<br>Understanding of Process (P&IDs / PFDs) & Engineering drawings and OEM manuals<br>Soft:<br>Through use of facts<br>Troubleshooting and result oriented<br>Verbal and writing reporting skills-effective Communication<br>Demonstrated leadership impact to deliver improved and sustained performance<br>Able to build relationships within department staff and contractors with a focus on collaboration.<br>Ability to manage multiple priorities in a diversified and critical environment.<br>Technical:<br>Root Cause Analysis (RCA)<br>Reading and interpreting engineering drawings<br>Project Management<br>Developing and Modifying Technical Procedures<br>Ability to align the requirements of operations and maintenance<br>Familiar with techniques for ensuring data integrity with various integration of information/ reports<br>Knowledge in estimating, budgeting and cost control.</p></section>
<p><h4>Service delivery coordinator</h4>
<p>Do you enjoy leading a team that provides a high-quality service for our customers?<br>
Do you love collaborating with teams to solve complex problems?</p>
<h4>Join our team</h4>
<p>Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.</p>
<h4>Partner with the best</h4>
<p>As the service coordinator, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short and long term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.</p>
<h4>As a service delivery coordinator, you will be responsible for:</h4>
<ul>
<li>Protecting the health and safety of our personnel and the environment.</li>
<li>Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars.</li>
<li>Ensuring the assigned contracts/quotes are fully understood and capitalized upon.</li>
<li>Coordinating and monitoring all job activities as outlined in MTJC across organizational boundaries.</li>
<li>Acting as primary contact for client for job preparation, execution and close out.</li>
<li>Being responsible for scheduling and dispatching of resources in line with job requirements.</li>
<li>Being familiar with the assigned client’s process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the client’s objectives (examples: clients asking for Baker Hughes to operate outside of product specifications, client asking Baker Hughes to execute work in a way that is not aligned with the Baker Hughes SOP).</li>
<li>Prompting escalation of issues that can impact service delivery.</li>
<li>Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.</li>
<li>Complying with job center and S&OP platforms.</li>
</ul>
<h4>Fuel your passion</h4>
<p>To be successful in this role you will:</p>
<ul>
<li>Have a bachelor's degree in engineering.</li>
<li>Have 10 years of experience in drilling services.</li>
<li>Have previous experience as an applications engineer for 4+ years.</li>
<li>Have technical knowledge and engineering understanding towards drilling services.</li>
<li>Be able to work in a team.</li>
<li>Be able to demonstrate leadership skills.</li>
<li>Demonstrate intermediate / advanced English.</li>
</ul>
<h4>Work in a way that works for you</h4>
<p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p>
<ul>
<li>Office worker</li>
</ul>
<h4>Working with us</h4>
<p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p>
<h4>Working for you</h4>
<p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p>
<ul>
<li>Contemporary work-life balance policies and wellbeing activities.</li>
<li>Comprehensive private medical care options.</li>
<li>Safety net of life insurance and programs.</li>
<li>Tailored financial programs.</li>
<li>Additional elected or voluntary benefits.</li>
</ul>
<p>The Baker Hughes internal title for this role is: Services Senior Specialist - Service Delivery Coordination.</p>
<h4>About us</h4>
<p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for</p><p></p>
<p><h4>Service delivery coordinator</h4>
<p>Do you enjoy leading a team that provides a high-quality service for our customers?<br>
Do you love collaborating with teams to solve complex problems?</p>
<h4>Join our team</h4>
<p>Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company, Baker Hughes harnesses the passion and expertise of its people to improve productivity throughout the entire oil and gas value chain.</p>
<h4>Partner with the best</h4>
<p>As the service coordinator, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short and long term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.</p>
<h4>As a service delivery coordinator, you will be responsible for:</h4>
<ul>
<li>Protecting the health and safety of our personnel and the environment.</li>
<li>Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars.</li>
<li>Ensuring the assigned contracts/quotes are fully understood and capitalized upon.</li>
<li>Coordinating and monitoring all job activities as outlined in MTJC across organizational boundaries.</li>
<li>Acting as primary contact for client for job preparation, execution and close out.</li>
<li>Being responsible for scheduling and dispatching of resources in line with job requirements.</li>
<li>Being familiar with the assigned client’s process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the client’s objectives (examples: clients asking for Baker Hughes to operate outside of product specifications, client asking Baker Hughes to execute work in a way that is not aligned with the Baker Hughes SOP).</li>
<li>Prompting escalation of issues that can impact service delivery.</li>
<li>Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.</li>
<li>Complying with job center and S&OP platforms.</li>
</ul>
<h4>Fuel your passion</h4>
<p>To be successful in this role you will:</p>
<ul>
<li>Have a bachelor's degree in engineering.</li>
<li>Have 10 years of experience in drilling services.</li>
<li>Have previous experience as an applications engineer for 4+ years.</li>
<li>Have technical knowledge and engineering understanding towards drilling services.</li>
<li>Be able to work in a team.</li>
<li>Be able to demonstrate leadership skills.</li>
<li>Demonstrate intermediate / advanced English.</li>
</ul>
<h4>Work in a way that works for you</h4>
<p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p>
<ul>
<li>Office worker</li>
</ul>
<h4>Working with us</h4>
<p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p>
<h4>Working for you</h4>
<p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p>
<ul>
<li>Contemporary work-life balance policies and wellbeing activities.</li>
<li>Comprehensive private medical care options.</li>
<li>Safety net of life insurance and programs.</li>
<li>Tailored financial programs.</li>
<li>Additional elected or voluntary benefits.</li>
</ul>
<p>The Baker Hughes internal title for this role is: Services Senior Specialist - Service Delivery Coordination.</p>
<h4>About us</h4>
<p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas. Input orders into cash register system and collect payment from customer. Take orders, record in MICROS system and prepare food and coffee beverages. Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times. Bus coffee cart areas and tables. Clean dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Mandarin Oriental Muscat is looking for a Leisure Sales Executive German Speaking Omani National to join our Sales and Marketing team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p><p><b><br></b></p><p><b>Scope of Position</b></p><p>As Leisure Sales Executive , you will work closely with the Director of Commercial Strategy, Senior Sales Manager and the Sales team to drive leisure business and achieve or exceed monthly, quarterly, and annual revenue targets. The role focuses on developing and maintaining strong relationships with key leisure accounts, including travel agencies, tour operators, Destination Management Companies (DMCs), wholesalers, consortia, and other leisure partners across assigned markets. You will be responsible for identifying new business opportunities, managing existing leisure accounts, implementing sales strategies and account plans, and increasing the hotel s market share within the leisure segment. The role requires a proactive approach to account management, sales calls, client entertainment, site inspections, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury leisure destination.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Understand, communicate, and adhere to all corporate and hotel policies and standard operating procedures.</li><li>Ensure all business activities and decisions comply with the MOHG Code of Conduct and applicable laws, rules, and regulations.</li><li>Fully understand and support Mandarin Oriental, Muscat s People & Culture strategic policies.</li><li>Support all learning and development activities as required.</li><li>Safeguard confidential information and personal data relating to guests, customers, colleagues, and the hotel.</li><li>Support and adhere to all policies and procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy.</li><li>Act as a hotel and brand ambassador at all times.</li><li>Carry out any additional duties requested by management related to hotel operational activities.</li><li>Generate, develop, and maintain leisure accounts within assigned markets and segments through proactive sales activities.</li><li>Develop and maintain productive relationships with travel agencies, tour operators, DMCs, wholesalers, consortia, and other key leisure partners.</li><li>Identify and develop new leisure business opportunities to increase room revenue, occupancy, and market share.</li><li>Conduct face-to-face sales calls, telephone calls, client entertainment, presentations, and site inspections.</li><li>Implement and execute leisure sales objectives, strategies, and action plans to achieve and exceed assigned targets.</li><li>Manage assigned leisure accounts and continuously evaluate their production, potential, and performance.</li><li>Support the development and implementation of seasonal leisure campaigns, tactical offers, packages, and promotions in collaboration with relevant departments.</li><li>Maintain awareness of leisure market trends, source markets, booking patterns, customer preferences, and competitor activities.</li><li>Monitor competitors leisure positioning, rates, packages, promotions, and market activity and report relevant threats and opportunities.</li><li>Develop strong and productive relationships with existing business partners while actively identifying potential new partners.</li><li>Ensure negotiated agreements and selling strategies are adhered to and maximize upselling opportunities whenever possible.</li><li>Conduct regular account reviews and recommend actions to increase production from key leisure partners.</li><li>Maintain accurate and up-to-date information regarding assigned accounts, activities, opportunities, and production in the relevant systems in accordance with MOHG standards.</li><li>Respond to client and partner requests within the time frames established by the company.</li><li>Participate in leisure sales activities, roadshows, trade events, exhibitions, sales missions, and networking opportunities as required.</li><li>Attend major events in the hotel and city as requested by the Department Head.</li><li>Cross-sell Mandarin Oriental properties worldwide whenever appropriate and identify opportunities to generate business across the Group.</li><li>Support customer loyalty and Mandarin Oriental brand standards by delivering service excellence throughout the customer experience.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group s legendary service, world-class amenities and sweeping sea or mountain views.</p><p>Scope of Position</p><p>As Leisure Sales Executive , you will work closely with the Director of Commercial Strategy, Senior Sales Manager and the Sales team to drive leisure business and achieve or exceed monthly, quarterly, and annual revenue targets. The role focuses on developing and maintaining strong relationships with key leisure accounts, including travel agencies, tour operators, Destination Management Companies (DMCs), wholesalers, consortia, and other leisure partners across assigned markets. You will be responsible for identifying new business opportunities, managing existing leisure accounts, implementing sales strategies and account plans, and increasing the hotel s market share within the leisure segment. The role requires a proactive approach to account management, sales calls, client entertainment, site inspections, and market development while positioning Mandarin Oriental, Muscat as a preferred luxury leisure destination.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As F&B Hostess, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong><u>Duties and Responsibilities </u></strong><br>As F&B Hostess, I will assume full responsibility for the efficient operation in the following: </p><br><ul><li> Greet guests on arrival and conduct welcome and check-in procedures in an efficient and friendly manner, using guest name whenever possible.</li><li>Answer outlet telephone courteously and efficiently as specified in departments standards. </li><li>Escort guest to the table and assist in seating and present the menu. </li><li>Ensure that you serve all the guest face towel. </li><li>Assist in the control of their outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability. </li><li>Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur. </li><li>Work with an empathetic attitude and if there is any problem which cannot be handled, must contact supervisor. </li><li>Ensure that all guests are greeted courteously and attentively in the working area. </li><li>Attend regular meeting and briefing to keep informed of policies and procedures, special events, further improvement plans and guest comments. </li><li>Ensure the prompt and efficient service required by standards. </li><li>Take order from any food & beverage outlet menus. </li><li>Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service. </li><li>Follow the leadership of the captain or supervisor on shift. </li><li>Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities. </li><li>Have good knowledge of all F&B outlets opening hours. </li><li>Recommend and promote items as directed by supervisor. </li><li>Report any maintenances faults following the required steps. </li><li>Knowledge on menu prices and suggesting upselling when necessary. </li><li>Ascertains guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell. </li><li>Maintain a high standard of personal appearance, grooming and hygiene.</li><li>Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.</li><li>Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.</li><li>Ensure all equipment of the department is kept clean and in good working condition.</li><li>Upsell all property facilities and activities.</li><li>Attend meetings and training as required.</li><li>Knowledge and strict adherence to LQA standards.</li><li>Perform any additional tasks given to me by supervisor/management. </li></ul><p><strong><u>Qualifications </u></strong><br>To execute the position of F&B Hostess, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><ul><li> High school diploma or equivalent and at least 1-3 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred. </li><li> Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. </li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a F&B Hostess at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title VP TSD Grade Stream Downstream Function TSD-OQ8 Location Duqm Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to COO OQ8 Direct reports Job purpose Manages, planning and organizing the implementation of the Technical Support Services & Quality Assurance at OQ8 by delegated authority from OQ8 COO direction & scope, as Technical Service provider of Technical services (asset integrity, engineering, process optimization, projects, laboratory) to deliver all services (technical / management advice/ support) for the support of downstream business objectives & ultimate technical Authority for the standards of asset integrity, discipline engineering (mechanical, electrical, instrumentation, civil), project engineering, process engineering, and laboratory) and Custodian of the Design and Engineering practices and Process Licenses, in a matrix organization that encompasses with the vertical line and in partnership with the different owner of assets to deliver effective (quality) and efficient (cost) services to Asset Owners to meet OMT objectives based on short business plans & long term strategy, advises and support including the verification of the specifications for process materials, chemicals, catalyst, utilities for Operations, process owner of XOW (Operating Window), RBI (Risk Based Inspection), MOC (Management of Change), SIL/SIS, (Safeguarding Instrumented Systems), PVP (Project Value Processes), AI/PSM (Asset Integrity Management) and associated tools/systems and SAP PS (SAP Projects) to support the gross margin and profitability with a sufficient organizational capability for business continuity while identifying & developing talent people to as feeder for TSD talent pipeline; in order to ensure the efficient quality and value added services to OQ8 customers, give the effective engineer solutions and commit the technical requirements to optimize business performance and in turn profitability, reinforcing a culture of safety compliance, facilities, operations and activities in terms of Industry best international practices and provide a safe working environment for OQ8 operations.</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Oman s government & other legal justification s, and best international practices in consonance with national objectives. Strategy</p><p>Develop the departmental strategy in line with the functional strategy to ensure vertical alignment and horizontal integration with other interfacing departmental strategies across TSD Services.</p><p>Ensure that departmental strategies and related strategic plans are developed and implemented, which are aligned with the vision and mission of TSD Services.</p><p>Enhance, grow strategy targets to improve the operational and therewith business efficiency of the current asset base ( Achieve ), focuses on the acronym RITE.</p><p>Process Engineering</p><p>Lead the development, implementation and continuous improvement of process engineering including the assessment and resolution of complex operational problems in OQ8 assets related with process optimization / process control and product quality, including the analysis, data, identifying areas for improvement, and implementing changes to optimize production,</p><p>Provide oversight of work undertaken by the Process Optimisation unit, with regard to identifying methods/areas of improvement to processes and equipment by reviewing plans as supplied by the Unit Head and maintaining high-level contact with the Supply Chain function in order to lower operating costs and maximise profitability.</p><br><br><p>Continuous Improvement: Work on continuous improvement initiatives, employing methodologies like Six Sigma or Lean, to enhance overall process efficiency and reduce waste.</p><br><br><p>Process Simulation: Utilize process simulation software to model different scenarios and assess the impact of process changes before implementation.</p><p>Process Control & Optimization</p><p>Ensure the proper application of various techniques, technologies, and strategies to maintain, optimize, and enhance the efficiency, safety, and reliability of refining processes.</p><p>Ensures the Real-time Monitoring suing advanced sensors and monitoring tools to track various parameters such as temperature, pressure, flow rates, and chemical compositions in real-time.</p><p>Ensures the proper identification of inefficiencies and optimize process parameters to improve product yield, quality, and energy efficiency.</p><p>Manage and optimize OQ8 Units / processes using DCS, which allows centralized control of various units and equipment.</p><p>Implement Advanced Process Control (APC) strategies to automate complex control algorithms, enabling precise control over critical variables.</p><p>Evaluate and optimize alarm systems to reduce alarm fatigue and ensure operators can effectively respond to critical alarms.</p><p>Ensures that Process control not only optimized for efficiency but also adhere to safety protocols and regulatory requirements by leading the implementation of advanced control strategies, monitoring systems, and safety measures, for OQ8 assets to operate reliably, safely, and cost-effectively, contributing to their overall success.</p><p>Ensures the proper measures of the effectiveness of a Safety Instrumented within a Safety Instrumented System (SIS) to reduce the risk associated with a specific hazard providing a layer of protection to prevent accidents, considering the sensors, logic solvers, and final control elements that act to bring the process to a safe state when necessary, mitigating risks to personnel, the environment, and equipment.</p><p>Laboratory Services</p><p>Oversees the provision of Laboratory services for TSD considering technical standards / codes / culture of safety compliance and quality improvement, to support the overall safe smooth and reliable operations.</p><p>Comply with license to operate requirements with integrity, availability /utilization, energy consumption, cost, emergency response, and product(s).</p><p>Asset Integrity Services.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum qualification required is a Bachelors degree in Engineering of Chemistry Language requirements Excellent knowledge of written, read, and spoken English (required)) Background and experience Competencies and skills 16 years of relevant experience from technical, process engineering, control & optimization, engineering, engineering, engineering, reliability, integrity and lab services within the oil and gas industry with minimum 10 years experience in leadership roles.</p><p>Knowledge and experience working across all the verticals within Technical Services and Quality Assurance.</p><p>Previous experience of managing one of these verticals</p><p>Demonstrable competency in strategic planning and business development</p><p>Working knowledge of data analysis and performance/operation metrics</p><p>Working knowledge of IT/Business infrastructure and MS Office</p><p>Experience working in blue-chip Oil and Gas Companies.</p><p>Very high levels of leadership skills, with a track record of successful management in the Power & Energy sector subject to change in a competitive market environment.</p><p>An understanding of the dynamic of Omani Refinery sector is desirable and the factors influencing its direction and development.</p><p>Outstanding organizational and leadership abilities</p><p>Excellent interpersonal and public speaking skills</p><p>Aptitude in decision-making and problem-solving</p><p>Advanced skills in MS Office and professional accounting software (Competent IT skills).</p><p>Strong ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly</p><p>Leadership skills, including the ability to manage time effectively and handle both internal and external conflicts</p><p>Demonstrate responsibility for profit management in a large geographically disperses organization with business divisions.</p><p>Must be capable of working in a professional team environment and liaise with external parties and stakeholders.</p><p>Excellent communication and personal skills,</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>As an F&B Supervisor at voco Muscat Al Mouj, you will oversee daily operations within the food and beverage outlets, ensuring excellent service delivery and smooth functioning of the team. You will assist in managing staff performance, guest satisfaction, and operational standards while supporting the achievement of revenue and quality targets. Your leadership will contribute to creating memorable guest experiences aligned with voco’s brand promise of being refreshingly different and reliably welcoming.</span></span></p><br><span><span>• </span></span><span><span>Supervise daily food and beverage operations, ensuring timely and professional service.</span></span><br><span><span>• </span></span><span><span>Assist in coordinating between front-of-house and kitchen teams to deliver seamless guest experiences.</span></span><br><span><span>• </span></span><span><span>Ensure all service areas are maintained to the highest standards of cleanliness, presentation, and safety.</span></span><br><span><span>• </span></span><span><span>Manage shift schedules and staff deployment to meet business needs effectively.</span></span><br><span><span>• </span></span><span><span>Lead by example in delivering exceptional guest service, handling guest inquiries and complaints promptly and professionally.</span></span><br><span><span>• </span></span><span><span>Monitor guest feedback and collaborate with the team to implement improvements.</span></span><br><span><span>• </span></span><span><span>Ensure adherence to voco’s service standards and brand values at all times.</span></span><br><span><span>• </span></span><span><span>Train, coach, and motivate F&B team members to enhance skills and maintain high service standards.</span></span><br><span><span>• </span></span><span><span>Conduct regular briefings and support ongoing staff development.</span></span><br><span><span>• </span></span><span><span>Monitor staff performance and provide constructive feedback.</span></span><br><span><span>• </span></span><span><span>Promote teamwork, positive morale, and a safe working environment.</span></span><br><span><span>• </span></span><span><span>Support inventory management and stock control, minimizing wastage and pilferage.</span></span><br><span><span>• </span></span><span><span>Assist in monitoring labor costs and operational expenses within budget.</span></span><br><span><span>• </span></span><span><span>Ensure accurate cash handling and compliance with financial procedures.</span></span><br><span><span>• </span></span><span><span>Ensure compliance with health, safety, hygiene, and licensing regulations.</span></span><br><span><span>• </span></span><span><span>Conduct regular checks to ensure operational and safety standards are met.</span></span><br><span><span>• </span></span><span><span>Support internal and external audits as required.</span></span><br><span><span>• </span></span><span><span>Receiving and posting cash correctly.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Diploma or degree in Hospitality, Food & Beverage Management, or related field preferred.</span></span><br><span><span>• </span></span><span><span>Minimum 2–4 years of experience in food and beverage supervision within a hotel or upscale restaurant environment.</span></span><br><span><span>• </span></span><span><span>Strong leadership and interpersonal skills.</span></span><br><span><span>• </span></span><span><span>Excellent communication skills in English; Arabic is an advantage.</span></span><br><span><span>• </span></span><span><span>Good knowledge of food and beverage operations, hygiene standards, and safety regulations.</span></span><br><span><span>• </span></span><span><span>Ability to work flexible hours, including evenings, weekends, and holidays.</span></span><br><span><span>• </span></span><span><span>Proficient in using point-of-sale (POS) and inventory systems.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>
<p><h4>Position description</h4>
<p><strong>Reports to:</strong> Shift Team Lead OTTCO<br>
<strong>Department:</strong> Maintenance & Operation Department<br>
<strong>Location:</strong> Duqm & Ras Markaz</p>
<h4>Job purpose</h4>
<p>Performs safe, orderly and efficient panel control operations for flow regulations on reception, storage and expedition (pressure, flow, rate, reading, gauges, inspecting product) at assigned sites (Muscat / Ras Markaz / Duqm), under shift Operation Supervisor's scope, as individual contributor by:</p>
<ul>
<li>Controlling and regulating the pressure, flow and rate of the facility and correcting anomalies.</li>
<li>Overseeing, reading, and maintaining the equipment that controls the pressure and flow of plant.</li>
<li>Watching gauges, inspecting product, troubleshooting, record keeping.</li>
<li>Preparing written documents for supervisors or safety inspectors to ensure products meet the required specification and contribute to regular and safest operations.</li>
</ul>
<p>The position will act in accordance with OTTCO's mission, vision, values and strategies, as well as policies, guidelines and international standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p>
<h4>Reporting structure</h4>
<p><strong>Number of staff supervised (direct reports):</strong> 0</p>
<h4>Key responsibilities</h4>
<p><strong>General:</strong></p>
<ul>
<li>Perform all CRO operation activities role in petrochemical terminal and hydrocarbons.</li>
<li>Accept shift from previous shift panel operator with detailed log sheet of operational adjustments and changes during previous shift.</li>
<li>Ensure continuity of operational issues handed over by the previous shift and take necessary action.</li>
<li>Capture all major highlights and constraints experienced during the shift in the log sheet in detail for the following shift.</li>
<li>Monitor unit's process performance on a continuous basis using the Distributed Control System (DCS).</li>
<li>Diagnose abnormal situations and take corrective action from the control panel.</li>
<li>Ensure equipment is operating within specified parameters and report serious operational deviations to the Shift Team Leader.</li>
<li>Review and compare outside log sheet readings at regular intervals with the control room instrumentation readings and ensure they correlate.</li>
<li>Review laboratory sample analysis results by referring to Laboratory Information Management System updates and make necessary adjustments of the control panel instruments.</li>
<li>Ensure Shift Team Leader is fully informed on all related aspects and obtain guidance when necessary.</li>
<li>Control operating plant start-ups, shutdowns, and emergencies by alterations of speed, temperature, pressure and flow rates as necessary.</li>
<li>Facilitate the shutdown and start-up for turnaround, maintenance and inspection purposes with adherence to the Standard Operating Procedures (SOP).</li>
<li>Implement emergency procedures as dictated by the circumstances and SOPs.</li>
<li>Contribute to the integrity of the organisation structure through constructive feedback.</li>
<li>Contribute to improving processes and procedures within the department in conjunction with Team Leader.</li>
<li>Adhere to Standard Operating Procedures and instructions received from Shift Team Leader in coordination with the Field Operator.</li>
<li>Maintain log sheets and logbooks reporting the highlights of daily shift work.</li>
<li>Record safety incidents (near misses, observations, incidents).</li>
<li>Provide input into the weekly or monthly reports if required by the Area Department.</li>
<li>Maintain continuity of panel operation and close all critical issues scheduled for the allocated shift.</li>
<li>Communicate and correct process quality problems.</li>
<li>Participate in Process Safety Management (PSM) activities.</li>
<li>Effectively interact with all levels of employees, clients and vendors.</li>
<li>Support unit turnarounds including work list identification/justification, procedure writing, procedure review and equipment inspection.</li>
<li>Troubleshoot process operations, communicate and correct process quality problems.</li>
<li>Perform other related duties or assignments as directed.</li>
<li>Familiarize with QHSE policies, objectives, procedures and its record maintenance.</li>
<li>Maintain awareness of significant environmental aspects, health and safety hazards, related actual and potential aspects and risks associated with their risk.</li>
<li>Maintain awareness of emergency preparedness and response measures.</li>
<li>Maintain awareness of implications of not conforming to the integrated management system requirements, including not fulfilling the organization's compliance obligations.</li>
</ul>
<h4>Qualifications & experience</h4>
<p><strong>Minimum qualifications:</strong> Diploma in Petrochemical or Oil / Gas or equivalent.</p>
<p>Excellent knowledge of written, read, and spoken English (required). Arabic - native (desirable).</p>
<p><strong>Experience and background:</strong></p>
<ul>
<li>5-7 years of experience in hydrocarbons refining, petrochemical, process engineering or related industry.</li>
<li>Relevant experience in the Oil & Gas / Refinery / Petrochemical industry with experience in Jetty / Tank Farm / Gantry units.</li>
<li>Knowledge of fuel sector equipment.</li>
<li>Knowledge of the refinery's offsite facilities and procedures.</li>
</ul>
<p><strong>Skills:</strong></p>
<ul>
<li>Good functional knowledge of DCS.</li>
<li>Good knowledge of relevant operations, HSE requirements, Oil/Gas process and systems procedures and practices.</li>
<li>Ability to perform as a team player.</li>
<li>Self-motivated and dependable, demonstrating strong initiative.</li>
<li>Ability to deal with change and demonstrate flexibility as required.</li>
</ul>
<h4>Key interactions</h4>
<p><strong>Internal:</strong> Department Managers, Operations Shift Staff, SCM, TSD, Maintenance, HSE, Fire</p>
<p><strong>External:</strong> OQ, SIPC, Surveying Companies, ROP and Civil Defence, gas companies, other contractors and suppliers as required.</p>
<h4>Notable working conditions</h4>
<p>Field operations and office environment, moderate to intensive computer screen use.</p></p><p></p>
<p><h4>Position description</h4>
<p><strong>Reports to:</strong> Shift Team Lead OTTCO<br>
<strong>Department:</strong> Maintenance & Operation Department<br>
<strong>Location:</strong> Duqm & Ras Markaz</p>
<h4>Job purpose</h4>
<p>Performs safe, orderly and efficient panel control operations for flow regulations on reception, storage and expedition (pressure, flow, rate, reading, gauges, inspecting product) at assigned sites (Muscat / Ras Markaz / Duqm), under shift Operation Supervisor's scope, as individual contributor by:</p>
<ul>
<li>Controlling and regulating the pressure, flow and rate of the facility and correcting anomalies.</li>
<li>Overseeing, reading, and maintaining the equipment that controls the pressure and flow of plant.</li>
<li>Watching gauges, inspecting product, troubleshooting, record keeping.</li>
<li>Preparing written documents for supervisors or safety inspectors to ensure products meet the required specification and contribute to regular and safest operations.</li>
</ul>
<p>The position will act in accordance with OTTCO's mission, vision, values and strategies, as well as policies, guidelines and international standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p>
<h4>Reporting structure</h4>
<p><strong>Number of staff supervised (direct reports):</strong> 0</p>
<h4>Key responsibilities</h4>
<p><strong>General:</strong></p>
<ul>
<li>Perform all CRO operation activities role in petrochemical terminal and hydrocarbons.</li>
<li>Accept shift from previous shift panel operator with detailed log sheet of operational adjustments and changes during previous shift.</li>
<li>Ensure continuity of operational issues handed over by the previous shift and take necessary action.</li>
<li>Capture all major highlights and constraints experienced during the shift in the log sheet in detail for the following shift.</li>
<li>Monitor unit's process performance on a continuous basis using the Distributed Control System (DCS).</li>
<li>Diagnose abnormal situations and take corrective action from the control panel.</li>
<li>Ensure equipment is operating within specified parameters and report serious operational deviations to the Shift Team Leader.</li>
<li>Review and compare outside log sheet readings at regular intervals with the control room instrumentation readings and ensure they correlate.</li>
<li>Review laboratory sample analysis results by referring to Laboratory Information Management System updates and make necessary adjustments of the control panel instruments.</li>
<li>Ensure Shift Team Leader is fully informed on all related aspects and obtain guidance when necessary.</li>
<li>Control operating plant start-ups, shutdowns, and emergencies by alterations of speed, temperature, pressure and flow rates as necessary.</li>
<li>Facilitate the shutdown and start-up for turnaround, maintenance and inspection purposes with adherence to the Standard Operating Procedures (SOP).</li>
<li>Implement emergency procedures as dictated by the circumstances and SOPs.</li>
<li>Contribute to the integrity of the organisation structure through constructive feedback.</li>
<li>Contribute to improving processes and procedures within the department in conjunction with Team Leader.</li>
<li>Adhere to Standard Operating Procedures and instructions received from Shift Team Leader in coordination with the Field Operator.</li>
<li>Maintain log sheets and logbooks reporting the highlights of daily shift work.</li>
<li>Record safety incidents (near misses, observations, incidents).</li>
<li>Provide input into the weekly or monthly reports if required by the Area Department.</li>
<li>Maintain continuity of panel operation and close all critical issues scheduled for the allocated shift.</li>
<li>Communicate and correct process quality problems.</li>
<li>Participate in Process Safety Management (PSM) activities.</li>
<li>Effectively interact with all levels of employees, clients and vendors.</li>
<li>Support unit turnarounds including work list identification/justification, procedure writing, procedure review and equipment inspection.</li>
<li>Troubleshoot process operations, communicate and correct process quality problems.</li>
<li>Perform other related duties or assignments as directed.</li>
<li>Familiarize with QHSE policies, objectives, procedures and its record maintenance.</li>
<li>Maintain awareness of significant environmental aspects, health and safety hazards, related actual and potential aspects and risks associated with their risk.</li>
<li>Maintain awareness of emergency preparedness and response measures.</li>
<li>Maintain awareness of implications of not conforming to the integrated management system requirements, including not fulfilling the organization's compliance obligations.</li>
</ul>
<h4>Qualifications & experience</h4>
<p><strong>Minimum qualifications:</strong> Diploma in Petrochemical or Oil / Gas or equivalent.</p>
<p>Excellent knowledge of written, read, and spoken English (required). Arabic - native (desirable).</p>
<p><strong>Experience and background:</strong></p>
<ul>
<li>5-7 years of experience in hydrocarbons refining, petrochemical, process engineering or related industry.</li>
<li>Relevant experience in the Oil & Gas / Refinery / Petrochemical industry with experience in Jetty / Tank Farm / Gantry units.</li>
<li>Knowledge of fuel sector equipment.</li>
<li>Knowledge of the refinery's offsite facilities and procedures.</li>
</ul>
<p><strong>Skills:</strong></p>
<ul>
<li>Good functional knowledge of DCS.</li>
<li>Good knowledge of relevant operations, HSE requirements, Oil/Gas process and systems procedures and practices.</li>
<li>Ability to perform as a team player.</li>
<li>Self-motivated and dependable, demonstrating strong initiative.</li>
<li>Ability to deal with change and demonstrate flexibility as required.</li>
</ul>
<h4>Key interactions</h4>
<p><strong>Internal:</strong> Department Managers, Operations Shift Staff, SCM, TSD, Maintenance, HSE, Fire</p>
<p><strong>External:</strong> OQ, SIPC, Surveying Companies, ROP and Civil Defence, gas companies, other contractors and suppliers as required.</p>
<h4>Notable working conditions</h4>
<p>Field operations and office environment, moderate to intensive computer screen use.</p></p><p></p>
<br/><ul><li>Oversee all financial operations and ensure accuracy in reporting. </li><li>Prepare and present timely MIS reports by business segment, product category, and customer.</li><li>Conduct variance analysis (actual vs. budget vs. prior year) and provide corrective recommendations.<br/>Lead annual budgeting process across departments and monitor cost variances.</li><li>Maintain updated product costing and allocate manufacturing overheads appropriately.</li><li>Manage receivables, monitor credit limits, and prepare customer ageing reports.</li><li>Optimize inventory levels and track slow-moving stock.</li><li>Enhance ERP workflows (Microsoft Dynamics) and strengthen internal financial controls.</li><li>Review payroll accuracy and compliance.</li><li>Mentor and train finance team members to build capability and performance.</li><li>Support CFO, Board, and Audit Committee with analytical reports and presentations.<br/></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Chartered Accountant (CA), Cost Accountant (CMA), or MBA in Finance</li><li>.7–10 years of progressive experience in Accounting/Finance, preferably in FMCG or process-driven industries.</li><li>Strong expertise in financial reporting, budgeting, costing, and working capital management.</li><li>Proficiency in Microsoft Dynamics ERP or equivalent financial systems.</li><li>Excellent analytical and problem-solving skills with high attention to detail.</li><li>Strong leadership and team development capabilities.</li><li>Integrity, commitment to accuracy, and ability to work under pressure.</li><li>Candidates from GCC experience and Retail / FMCG candidates will be suitable.</li></ul><br/><p><strong><u>About the Company</u></strong></p><p><strong>Nada Happiness Trading LLC is a leading FMCG company in Oman, operating across wholesale, retail, and distribution divisions. The company is committed to operational excellence, financial transparency, and sustainable growth. With a strong presence in the FMCG sector, Nada Happiness focuses on delivering high-quality products and maintaining robust business practices that support continuous improvement and innovation.</strong></p><br/><p><strong><u>About the Role</u></strong></p><p><strong>The Chief Accountant is responsible for overseeing all financial operations, ensuring accuracy in reporting, and providing strategic support through comprehensive financial analysis. The role involves monitoring business performance, maintaining cost control, optimizing working capital, and ensuring full compliance with financial policies, procedures, and statutory requirements. The Chief Accountant also plays a key role in budgeting, cost management, and the preparation of management information systems (MIS) reports</strong></p>
<p><h4>Job overview</h4>
<p>Join our experienced and supportive team working in Muscat, Oman – a friendly hidden gem on the Arabian Peninsula. British School Muscat is Oman’s leading British school. We are dynamic, purposeful and personal and are proud to be the original and only not-for-profit British school in Muscat.</p>
<p>We are seeking an enthusiastic leader of Drama and Theatre Studies with a proven track record of excellence and innovation to lead the development and delivery of the Drama curriculum across Key Stage 3, GCSE and A Level. You will need to show a genuine commitment to creating an inspiring and stimulating learning environment which challenges and supports all students. Teaching will be across the secondary age range from 11-18, with the ability to also teach English being desirable. All applicants must be qualified teachers, with a UK or internationally recognised equivalent qualification.</p>
<h4>What we offer</h4>
<p>Our generous remuneration package includes:</p>
<ul>
<li>Competitive tax free salary</li>
<li>Accommodation allowance</li>
<li>Utilities allowance</li>
<li>International medical insurance</li>
<li>Annual flight allowance</li>
<li>Continuing professional development</li>
<li>Subsidised tuition for up to 3 children at BSM</li>
<li>Management allowances</li>
<li>Threshold</li>
<li>Freight allowance</li>
<li>End of service gratuity</li>
</ul>
<p>We provide a thorough school, social and country induction programme.</p>
<p><strong>Start date:</strong> August 2026</p>
<h4>How to apply</h4>
<p>Please visit our website to find out more about the school. To apply, please send your BSM application form, CV and covering letter in either Word or PDF format. Only complete applications will be considered.</p>
<p>Applications will be reviewed as they are received and interviews could be arranged before the closing date. It is advisable to submit your application at the earliest opportunity. The school reserves the right to make an earlier appointment if a suitable candidate is identified.</p>
<p>British School Muscat is committed to safeguarding children and young people. Appointments to British School Muscat are subject to receiving three satisfactory professional references, online searches and police/ICPC checks.</p>
<p>British School Muscat: Not just a job, it's a lifestyle.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Afterwork Safran Electronics & Defense - 16.07.26 F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Safran Electronics & Defense vous donne rendez-vous le jeudi 16 juillet à 17h00 pour un afterwork sur son site d'Eragny !<br>Nous avons besoin de vous pour continuer à concevoir et à développer nos solutions de haute technologie dans les domaines de l'Aéronautique, de la Défense et du Spatial.<br>Lors de cet évènement, vous pourrez découvrir nos différentes lignes de produits dans les domaines de la Navigation, du Guidage, de l'Optronique et des drones. A cette occasion, vous pourrez échanger avec nos équipes techniques et nos managers autour de plusieurs familles de métiers, notamment :<br>• Architecture et Ingénierie système <br>• Ingénierie IVQ (Intégration, Vérification, Qualification) <br>• Electronique / FPGA <br>Un cocktail convivial vous sera proposé, en présence de nos équipes.</p><br><br><p>Sur notre site d'Éragny, vous bénéficierez d'un cadre de travail particulièrement attractif:<br>• Un site situé aux portes du Vexin, à 30 minutes de Paris, offrant un environnement agréable, des espaces dédiés au travail collaboratif et à la créativité, ainsi que des infrastructures favorisant la pratique d'activités sportives.<br>• Une organisation du travail pensée pour l'équilibre vie professionnelle / vie personnelle : accords de télétravail, politique Qualité de Vie au Travail, accords Groupe sur la parentalité, engagement en faveur du handicap (établissement Handi-Accueillant).<br>• Un package d'avantages complet : dispositifs de participation et d'intéressement, épargne salariale avec abondement et actionnariat salarié, restaurant d'entreprise, CSE, conciergerie, service de santé au travail, couverture santé et prévoyance, CESU, initiatives de mobilité durable et partenariats avec des réseaux de crèches à proximité.<br>• Une accessibilité facilitée : lignes de bus (1208, 1225, 1226, 1228, 1232, 1233), RER (lignes A et C), trains (lignes H, J, L), parking privé avec bornes électriques, parc à vélos et motos, dispositifs de covoiturage.</p><br><br><p>• Vous êtes titulaire d'un Bac+5 (école d'ingénieur ou équivalent universitaire).<br>• Vous justifiez d'au moins 3 ans d'expérience dans l'un des domaines suivants : Architecture et ingénierie système/ ingénierie IVQ / essais système / électronique / FPGA <br>• Vous appréciez le travail en équipe dans un environnement pluridisciplinaire.<br>• Vous faites preuve de rigueur, d'autonomie et d'un bon sens de la communication.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The Learning & Quality Manager is responsible for fostering a culture of continuous learning and operational excellence across all departments at voco Muscat Al Mouj. This role ensures that all team members are equipped with the necessary skills, knowledge, and service standards aligned with the brand and IHG guidelines. Additionally, the position oversees the implementation and monitoring of quality assurance programs and initiatives to drive guest satisfaction and operational consistency.</span></span></p><br><span><span>• </span></span><span><span>Design, implement, and evaluate training programs that support hotel operations, brand standards, and individual growth.</span></span><br><span><span>• </span></span><span><span>Conduct training needs analysis to identify skill gaps and deliver targeted learning interventions.</span></span><br><span><span>• </span></span><span><span>Lead the on boarding and induction process for new colleagues in alignment with voco and IHG standards.</span></span><br><span><span>• </span></span><span><span>Facilitate soft skills, customer service, and leadership development programs.</span></span><br><span><span>• </span></span><span><span>Partner with department heads to support departmental training initiatives and ensure compliance with mandatory training requirements.</span></span><br><span><span>• </span></span><span><span>Maintain accurate training records and prepare training-related reports for management and IHG as required.</span></span><br><span><span>• </span></span><span><span>Lead the hotel's quality management efforts, ensuring compliance with IHG Brand Standards and internal SOPs.</span></span><br><span><span>• </span></span><span><span>Monitor performance through quality audits, internal reviews, and guest feedback platforms such as Medallia.</span></span><br><span><span>• </span></span><span><span>Develop action plans in collaboration with department heads to address areas of improvement and enhance guest satisfaction.</span></span><br><span><span>• </span></span><span><span>Champion continuous improvement initiatives and foster a culture of service excellence across the hotel.</span></span><br><span><span>• </span></span><span><span>Act as the main point of contact for IHG quality audits, LRA inspections, and guest experience programs.</span></span><br><span><span>• </span></span><span><span>Promote and embed voco’s brand culture and values through training and engagement programs.</span></span><br><span><span>• </span></span><span><span>Support hotel management in implementing colleague engagement surveys and action planning.</span></span><br><span><span>• </span></span><span><span>Drive initiatives that align with IHG’s Journey to Tomorrow and responsible business goals.</span></span><br><span><span>• </span></span><span><span>Receiving and posting cash correctly.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree or equivalent in Human Resources, Hospitality Management, Education, or related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of experience in a learning & development or quality role within the hospitality industry; prior experience with IHG or upscale/lifestyle hotel brands is preferred.</span></span><br><span><span>• </span></span><span><span>Strong understanding of training design, facilitation, and adult learning principles.</span></span><br><span><span>• </span></span><span><span>Knowledge of quality assurance frameworks, guest satisfaction metrics, and brand compliance.</span></span><br><span><span>• </span></span><span><span>Excellent interpersonal, communication, and presentation skills.</span></span><br><span><span>• </span></span><span><span>Proficient in Microsoft Office Suite and Learning Management Systems (LMS); familiarity with IHG systems is an advantage.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>As an F&B Supervisor at voco Muscat Al Mouj, you will oversee daily operations within the food and beverage outlets, ensuring excellent service delivery and smooth functioning of the team. You will assist in managing staff performance, guest satisfaction, and operational standards while supporting the achievement of revenue and quality targets. Your leadership will contribute to creating memorable guest experiences aligned with voco’s brand promise of being refreshingly different and reliably welcoming.</span></span></p><br><ul><li><span><span>Supervise daily food and beverage operations, ensuring timely and professional service.</span></span><br></li><li><span><span>Assist in coordinating between front-of-house and kitchen teams to deliver seamless guest experiences.</span></span><br></li><li><span><span>Ensure all service areas are maintained to the highest standards of cleanliness, presentation, and safety.</span></span><br></li><li><span><span>Manage shift schedules and staff deployment to meet business needs effectively.</span></span><br></li><li><span><span>Lead by example in delivering exceptional guest service, handling guest inquiries and complaints promptly and professionally.</span></span><br></li><li><span><span>Monitor guest feedback and collaborate with the team to implement improvements.</span></span><br></li><li><span><span>Ensure adherence to voco’s service standards and brand values at all times.</span></span><br></li><li><span><span>Train, coach, and motivate F&B team members to enhance skills and maintain high service standards.</span></span><br></li><li><span><span>Conduct regular briefings and support ongoing staff development.</span></span><br></li><li><span><span>Monitor staff performance and provide constructive feedback.</span></span><br></li><li><span><span>Promote teamwork, positive morale, and a safe working environment.</span></span><br></li><li><span><span>Support inventory management and stock control, minimizing wastage and pilferage.</span></span><br></li><li><span><span>Assist in monitoring labor costs and operational expenses within budget.</span></span><br></li><li><span><span>Ensure accurate cash handling and compliance with financial procedures.</span></span><br></li><li><span><span>Ensure compliance with health, safety, hygiene, and licensing regulations.</span></span><br></li><li><span><span>Conduct regular checks to ensure operational and safety standards are met.</span></span><br></li><li><span><span>Support internal and external audits as required.</span></span><br></li><li><span><span>Receiving and posting cash correctly.</span></span><br></li></ul><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><ul><li><span><span>Diploma or degree in Hospitality, Food & Beverage Management, or related field preferred.</span></span><br></li><li><span><span>Minimum 2–4 years of experience in food and beverage supervision within a hotel or upscale restaurant environment.</span></span><br></li><li><span><span>Strong leadership and interpersonal skills.</span></span><br></li><li><span><span>Excellent communication skills in English; Arabic is an advantage.</span></span><br></li><li><span><span>Good knowledge of food and beverage operations, hygiene standards, and safety regulations.</span></span><br></li><li><span><span>Ability to work flexible hours, including evenings, weekends, and holidays.</span></span><br></li><li><span><span>Proficient in using point-of-sale (POS) and inventory systems.</span></span><br></li></ul><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB PURPOSE</b>: Senior Legal Associate/Legal Counsel is responsible for managing and overseeing all disputes, claims, litigation, arbitration, mediation, regulatory investigations and contentious matters affecting Asyad Group and its subsidiaries. The role holder will provide legal advice on dispute avoidance and resolution, manage external legal counsel, protect Asyad Group's legal and commercial interests, and ensure that disputes are handled efficiently, cost-effectively and in accordance with applicable laws, regulations and internal policies. KEY ACCOUNTABILITIES: Manage all the litigation, arbitration, mediation and other dispute resolution proceedings involving Asyad Group and its subsidiaries. Assess the merits of claims and disputes and advise on litigation strategy, risks and potential outcomes. Coordinate the collection, preservation and review of evidence and documentation required for disputes. Monitor all ongoing disputes and maintain accurate litigation registers and reporting systems. Ensure timely compliance with court directions, procedural deadlines and regulatory requirements. Review claims and prepare responses, defenses, counterclaims and settlement recommendations. Select, appoint and manage external legal counsel and legal service providers in accordance with the internal process of the Legal Unit. Provide clear instructions and strategic direction to external counsel. Review legal advice, submissions, pleadings and litigation strategies prepared by external counsel. Advise on contentious legal matters and emerging dispute risks. Provide updates regarding material disputes and litigation matters, as required. Ensure compliance with applicable laws, regulations and internal policies. Perform other duties assigned by senior legal personnel within the Legal Unit. COMMUNICATIONS & WORKING RELATIONSHIPS: Internal: Group Chief Legal Officer VP-Legal, and Legal team Business Units Corporate Units External: External law firms Courts and Arbitrators Counterparties and their Legal Representatives Experts</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in law.</li><li>Professional qualification / certification from related Law body is preferred.</li><li>Minimum 5 years of relevant legal experience for Senior Legal Associate; and Minimum 8 years of relevant legal experience for Legal Counsel.</li><li>Strong dispute resolution, litigation management and advocacy skills</li><li>Excellent communication skills (oral, written, presentation).</li><li>Strong analytical skills.</li><li>Strong drafting skills and high quality of work.</li><li>Team player.</li><li>General computer literacy (Microsoft Office e.g. Word, Excel, PowerPoint , etc.) mandatory.</li><li>Fluent English language is mandatory.</li><li>Fluent Arabic language is mandatory.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play. </span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The IT Manager at voco Muscat Al Mouj is responsible for the effective operation, maintenance, and security of all hotel technology systems and infrastructure. This includes managing network and server systems, supporting hotel operations with technology solutions, ensuring data security, and aligning IT practices with IHG’s corporate standards and local regulatory requirements. The IT Manager also provides timely technical support to hotel colleagues and ensures that all IT systems are optimized to deliver an exceptional guest and colleague experience.</span></span></p><br><span><span>• </span></span><span><span>Ensure the smooth functioning of all IT systems, including property management systems (PMS), point of sale (POS), telephone systems, internet access, guest room technologies, office productivity tools, and back-office systems.</span></span><br><span><span>• </span></span><span><span>Maintain secure and reliable network infrastructure including LAN, WAN, Wi-Fi, and internet connectivity across all areas of the hotel.</span></span><br><span><span>• </span></span><span><span>Oversee server management, data backups, disaster recovery procedures, and business continuity planning.</span></span><br><span><span>• </span></span><span><span>Ensure compliance with IHG’s information security policies and IT brand standards.</span></span><br><span><span>• </span></span><span><span>Monitor and maintain systems to protect against cyber threats, malware, and unauthorized access.</span></span><br><span><span>• </span></span><span><span>Implement and enforce data protection and privacy protocols in line with local regulations and IHG standards (e.g., GDPR, PCI-DSS).</span></span><br><span><span>• </span></span><span><span>Coordinate regular security audits, system patches, and software updates.</span></span><br><span><span>• </span></span><span><span>Provide first-line IT support to hotel colleagues for hardware, software, and application issues.</span></span><br><span><span>• </span></span><span><span>Ensure timely resolution of technical issues with minimal disruption to hotel operations.</span></span><br><span><span>• </span></span><span><span>Manage IT helpdesk processes and maintain accurate incident logs and documentation.</span></span><br><span><span>• </span></span><span><span>Liaise with approved external IT vendors and service providers for procurement, installation, maintenance, and support.</span></span><br><span><span>• </span></span><span><span>Manage inventory of all IT equipment and software licenses; ensure all assets are tracked and maintained appropriately.</span></span><br><span><span>• </span></span><span><span>Negotiate service contracts and manage performance of third-party providers.</span></span><br><span><span>• </span></span><span><span>Plan and execute IT projects including system upgrades, new technology rollouts, and infrastructure improvements.</span></span><br><span><span>• </span></span><span><span>Collaborate with other departments to understand operational needs and recommend technology-driven solutions.</span></span><br><span><span>• </span></span><span><span>Participate in budgeting, forecasting, and planning for IT capital expenditures and operational costs.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree in Information Technology, Computer Science, or a related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of experience in IT management, preferably in the hospitality industry.</span></span><br><span><span>• </span></span><span><span>Strong knowledge of hotel operating systems (e.g., Opera PMS, Micros POS, PABX systems).</span></span><br><span><span>• </span></span><span><span>Hands-on experience with Windows Server environments, networking, cybersecurity, and hardware/software troubleshooting.</span></span><br><span><span>• </span></span><span><span>Familiarity with IHG systems (Merlin, Concerto, IHG Concerto Secure Access, etc.) is an advantage.</span></span><br><span><span>• </span></span><span><span>Strong analytical, problem-solving, and communication skills.</span></span><br><span><span>• </span></span><span><span>IT certifications such as CompTIA, Microsoft Certified Professional (MCP), Cisco (CCNA/CCNP), or ITIL are desirable.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>About IDP</b> <br></span><p>IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.</p><br>
<p>Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.</p><br>
<p>Learn more at www.careers.idp.com</p><br><br><br><b>Role purpose</b> <br><p>The Education Counsellor is responsible for providing information, advice, support and processing of applications for international students seeking placement in education institutions in Oman By promoting IDP products and services directly to students the Education Counsellor is responsible for supporting the achievement of office / country sales performance targets. The counsellor will also provide support and referral for students with issues other than placement, ultimately ensuring the delivery of outstanding customer service.</p><br><br><br><b>Key accountabilities</b> <br>
<ol>
<li>
<ol>
<li>
<ol>
<li>Student Counselling</li>
<li>Delivering Results</li>
<li>Business Development</li>
<li>Customer Service</li>
<li>Client Relationships</li>
<li>Team Work</li>
<li>Communication</li>
</ol>
</li>
</ol>
</li>
</ol><br><br><b>Detailed Description</b> <br><ul>
<li>Counsel prospective students to identify appropriate study options including suitable courses and institutions.</li>
<li>Schedule and conduct phone discussions and office meetings to accurately convey course / program information whilst ensuring that each students’ needs are being met. This includes advising students with respect to admissions requirements, processes and qualification options.</li>
<li>Assist students in determining an appropriate shortlist of applications to submit, thereby ensuring effective use of counselling time.</li>
<li>Support the student through the admissions, visa and pre departure processes.</li>
<li>Develop and maintain strong relationships with students and their families to ensure that IDP is regarded as a highly professional and trusted service provider.</li>
<li>Maintain the highest level of integrity and ethics in every interaction with students and their families, clients and colleagues.</li>
<li>Deliver consistently outstanding service to ensure a high number of students are converted to the next stage of the student pipeline, ultimately submitting applications to education institutions and accepting the resulting offers.</li>
<li>Identify opportunities to generate leads and effectively leverage these opportunities. e.g. determine the prospective schools, universities, companies and scholarship bodies from where new leads can be derived and established effective relationships with them.</li>
<li>CRM system is used to support the end to end counselling process including the capture and follow up of all leads and opportunities to close sales.</li>
<li>Identify new business opportunities in consultation with the BUM</li>
<li>Maintain regular contact and activities with key accounts (schools, scholarship bodies)</li>
<li>Act with the highest level of accountability with students, clients and colleagues.</li>
<li>Respond to face to face enquiries and enquiries visa phone and email in a timely manner, with accurate and relevant information.</li>
<li>Process and submit applications to institutions, obtain offers and facilitate enrolments in a timely manner.</li>
</ul><br><br><b>Detailed Description</b> <br><ul>
<li>Build effective relationships with education institution staff to support timely application processing.</li>
<li>Assist students with on-arrival issues or and refer to appropriate agencies where necessary</li>
<li>Build strong relationships with network counsellors to enable ongoing support of students onshore.</li>
<li>Attend client briefings, workshops and visits to institutions to support the development of knowledge of institutions and establish relationships with key contacts.</li>
<li>Work with Business Unit / Operations Managers and institution representatives to developing strategies to effectively promote institutions.</li>
<li>Act with integrity and professionalism in all interactions with client representatives.</li>
<li>Support Business Unit Manager / Operations Manager / Marketing Teams in the organisation of major promotional events such as interview programs, in-house interview sessions and exhibitions, and other activities as required.</li>
<li>Provide input on marketing or promotional activities to encourage student numbers.</li>
<li>Promote IDP through activities such institution visits, seminars, exhibitions, student associations etc.</li>
<li>Assist in the identification of opportunities and threats within the local market.</li>
<li>Attend, lead and participate in office level meetings and activities to support sharing of information, knowledge and expertise for the benefit of the team as a whole.</li>
<li>Identify and leverage opportunities to increase cooperation, efficiency and operational effectiveness between IDP’s student placement and IELTS operations.</li>
<li>Follow up effectively with students and institutions to ensure enrolment activities are completed effectively.</li>
<li>Use full range of available communication channels including email, phone and CRM communication features such as SMS and tasks.</li>
<li>Effectively present relevant information to students, clients and other key stakeholders as required.</li>
<li>Provide regular updates to line manager to inform them of progress, challenges and / or support that may be required.</li>
</ul><br><br><b>Required experience</b> <br><ul>
<li>Educated to bachelor’s degree level or equivalent.</li>
<li>Fluent in English</li>
<li>Experience of working in a sales driven environment with a strong focus on achieving individual and team based targets.</li>
<li>Knowledge of education institutions, admission processes, immigration requirements and their international operations.</li>
<li>Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, institution representatives, colleagues etc.).</li>
<li>Excellent planning and organising skills with the ability to manage multiple competing priorities.</li>
<li>Customer focussed, with a passion for providing outstanding service.</li>
<li>Highly effective relationship building and relationship management skills.</li>
<li>Effective team worker, supporting colleagues and contributing positively to overall team’s success.</li>
<li>Ability to proactively identify, analyse and solve problems effectively.</li>
<li>Sound judgement and the ability to make decisions and act with integrity, in the best interests of IDP.</li>
<li>Strong IT skills – Microsoft Office suite, CRM systems.</li>
<li>Experience of working with a CRM system.</li>
<li>Experience of education counselling.</li>
<li>Work and / or study experience in a relevant destination country.</li>
</ul><br><br><br>
</div>