Production Worker Jobs

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the Role</h4> <p>The IKEA Food Representative is tasked with supporting IKEA FOOD by driving sales through effective merchandising and selling skills with a focus on delivering exceptional customer service. This role also involves operating a cash register, maintaining clean checkout areas, and following all standard operating procedures for cash handling to ensure accurate transactions. By being attentive and responsive to customer needs, the representative helps ensure IKEA remains a top home furnishing store in the market.</p> <h4>What You Will Do</h4> <ul> <li>Contribute to the IFB activities in the store commercial calendar.</li> <li>Ensure all IFB articles are merchandised and presented according to IKEA standards and properly labelled and priced.</li> <li>Understand and use different selling tools to boost the average transaction and items per transaction.</li> <li>Compute and record transactions ensuring 100% accuracy for all register transactions.</li> <li>Ensure safe cash handling and accurately process sales using available tools.</li> <li>Follow SOPs for cash handling, counting, and recording the float before and after trading.</li> <li>Ensure customer payments are processed quickly and accurately.</li> <li>Ensure that IFB units are ready before the store opens.</li> <li>Participate in monthly stock takes and facilitate inventory control.</li> <li>Adhere to guidelines on IFB operation and ensure operational checklists are followed.</li> <li>Provide a positive shopping experience through high customer service standards and area cleanliness.</li> <li>Maintain personal hygiene in compliance with guidelines.</li> <li>Engage with customers daily to get feedback and understand their needs.</li> <li>Maintain clean and orderly checkout areas.</li> <li>Report any incidents or complaints to the line manager.</li> <li>Work with the chef to increase knowledge in production.</li> <li>Lead by example and act as an ambassador for the IKEA store.</li> <li>Attend and participate in required training sessions.</li> <li>Stay updated on national legislation regarding food safety.</li> <li>Meet and serve IKEA guests with empathy and care, aligned with IKEA values.</li> </ul> <h4>Required Skills to Be Successful</h4> <ul> <li>Strategic planning and analytical skills</li> <li>Effective communication skills</li> <li>Problem solving skills</li> <li>Fluency in English and local language</li> </ul> <h4>What Qualifies You for the Role</h4> <ul> <li>High school or trade school graduate</li> <li>3 to 5 years of experience in a similar role</li> <li>Strong strategic planning and analytical skills</li> <li>Effective communication and problem-solving skills</li> <li>Minimum of 2 years of experience in a service environment, ideally in sales or hospitality</li> <li>Interest and knowledge in retail, culinary, or food service industry</li> <li>Strong customer focus and ability to work in a high-volume, fast-paced environment</li> <li>Fluency in English and local language, with basic awareness of food safety</li> </ul> <h4>Additional Information</h4> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the Role</h4> <p>The IKEA Food Representative is tasked with supporting IKEA FOOD by driving sales through effective merchandising and selling skills with a focus on delivering exceptional customer service. This role also involves operating a cash register, maintaining clean checkout areas, and following all standard operating procedures for cash handling to ensure accurate transactions. By being attentive and responsive to customer needs, the representative helps ensure IKEA remains a top home furnishing store in the market.</p> <h4>What You Will Do</h4> <ul> <li>Contribute to the IFB activities in the store commercial calendar.</li> <li>Ensure all IFB articles are merchandised and presented according to IKEA standards and properly labelled and priced.</li> <li>Understand and use different selling tools to boost the average transaction and items per transaction.</li> <li>Compute and record transactions ensuring 100% accuracy for all register transactions.</li> <li>Ensure safe cash handling and accurately process sales using available tools.</li> <li>Follow SOPs for cash handling, counting, and recording the float before and after trading.</li> <li>Ensure customer payments are processed quickly and accurately.</li> <li>Ensure that IFB units are ready before the store opens.</li> <li>Participate in monthly stock takes and facilitate inventory control.</li> <li>Adhere to guidelines on IFB operation and ensure operational checklists are followed.</li> <li>Provide a positive shopping experience through high customer service standards and area cleanliness.</li> <li>Maintain personal hygiene in compliance with guidelines.</li> <li>Engage with customers daily to get feedback and understand their needs.</li> <li>Maintain clean and orderly checkout areas.</li> <li>Report any incidents or complaints to the line manager.</li> <li>Work with the chef to increase knowledge in production.</li> <li>Lead by example and act as an ambassador for the IKEA store.</li> <li>Attend and participate in required training sessions.</li> <li>Stay updated on national legislation regarding food safety.</li> <li>Meet and serve IKEA guests with empathy and care, aligned with IKEA values.</li> </ul> <h4>Required Skills to Be Successful</h4> <ul> <li>Strategic planning and analytical skills</li> <li>Effective communication skills</li> <li>Problem solving skills</li> <li>Fluency in English and local language</li> </ul> <h4>What Qualifies You for the Role</h4> <ul> <li>High school or trade school graduate</li> <li>3 to 5 years of experience in a similar role</li> <li>Strong strategic planning and analytical skills</li> <li>Effective communication and problem-solving skills</li> <li>Minimum of 2 years of experience in a service environment, ideally in sales or hospitality</li> <li>Interest and knowledge in retail, culinary, or food service industry</li> <li>Strong customer focus and ability to work in a high-volume, fast-paced environment</li> <li>Fluency in English and local language, with basic awareness of food safety</li> </ul> <h4>Additional Information</h4> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global talent acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<p><h4>Job Description<\/h4>\n<p>The chief AGE mechanic supervises, trains AGE technicians and performs inspections, maintenance and servicing and storage of assigned AGE. Maintains and inspects hydraulic, pneumatic, electrical and fuel systems to include turbine, diesel and gasoline driven AGE. Responsible for the day-to-day AGE shop operations and communicates with the AGE superintendent to assure work priorities are met. Accomplishes work in accordance with USAF\/Amentum technical data. Ensures compliance with performance work statement (PWS) and Amentum ISO 9001 quality management system (QMS).<\/p>\n\n<h4>Principal Accountabilities<\/h4>\n<ul>\n <li>Primary supervisor to train AGE mechanics and perform periodic inspection, maintenance and repair actions on assigned AGE assets.<\/li>\n <li>Stocks, maintains and requisitions parts, tools and supplies to perform required work on assets.<\/li>\n <li>Prepares AGE\/FLSE and other equipment for exercises or actual deployments.<\/li>\n <li>Responds to enquiries concerning storage and status of assigned equipment.<\/li>\n <li>Utilizes testing of diagnostic equipment while troubleshooting hydraulic, electrical, fuel and pneumatic systems and components for serviceability.<\/li>\n <li>Prepares and completes documentation including work orders, US Air Force supply and Amentum forms, updates historical data and coordinates actions required with work orders.<\/li>\n <li>Directs maintenance by maintenance action sheets, US Air Force technical orders and Amentum directives.<\/li>\n <li>Develops standard for subordinates, implements the precept of quality assurance within the guidelines of the ISO 9001:2015 quality management system standard (QMS), ensures that all work is completed to quality standards and provides employees with feedback on their progress.<\/li>\n <li>Orients new personnel to work crews, plans work assignments and establishes work methods.<\/li>\n <li>Conducts on-the-job training for AGE mechanics on assigned AGE\/FLSE, safety, material safety data sheets, security awareness and other subjects. Prepares and updates training records.<\/li>\n <li>Prepares and inspects assets and equipment for shipment by air, sea and surface transportation.<\/li>\n <li>Performs servicing and maintenance of in-use assets and returns equipment to mission capable.<\/li>\n <li>Prepares and submits quality\/material deficiency reports and technical order changes as required.<\/li>\n <li>Operates material handling equipment as required.<\/li>\n <li>Inspects hazardous materials within the assigned work center and coordinates the appropriate office for the disposal of HAZMAT when required.<\/li>\n <li>Ensures all tools, personnel protective equipment, facilities and clothing issued remain safe, secure and serviceable, reporting any deficiencies.<\/li>\n <li>Ensures that the work area is maintained to the highest standards of cleanliness.<\/li>\n <li>Attends AGE staff meetings as required.<\/li>\n <li>Prepares personnel performance reports as assigned.<\/li>\n <li>Performs TDY within the area of operations as required by the US Air Force\/Amentum tasking.<\/li>\n <li>Performs other duties as assigned.<\/li>\n <li>Works in maintenance shop or warehouse environment and may be required to work outdoors for extended periods.<\/li>\n<\/ul>\n\n<h4>Minimum Requirements<\/h4>\n<ul>\n <li>Working knowledge of personal computers and Windows operating system and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.<\/li>\n <li>Knowledge of military or civilian maintenance systems, quality assurance and supervisory skills required.<\/li>\n <li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.<\/li>\n <li>Will be required to operate material handling equipment.<\/li>\n <li>High school diploma or equivalent required.<\/li>\n <li>Five years' experience with the US Air Force or civilian organization in the field of aircraft ground support equipment maintenance required.<\/li>\n <li>Ability to review electrical and electronic systems using wiring diagrams and schematics required.<\/li>\n <li>Practical experience of flow charts used to maintain pneumatic and hydraulic systems required.<\/li>\n <li>Must be able to obtain and maintain facility credentials\/authorization. Note: US citizenship is required for facility credentials\/authorization at this work location.<\/li>\n <li>Will be exposed to extreme noise from operating equipment.<\/li>\n <li>Will be required to wear proper personal protective equipment (PPE) according to prescribed procedures and as required for task being performed.<\/li>\n <li>Physically capable of performing all required duties; capable of lifting\/pushing\/pulling minimum of 50 lbs. and performing extensive work handling\/lifting equipment.<\/li>\n <li>Ability to travel domestically and internationally.<\/li>\n<\/ul>\n\n<h4>Preferred Qualifications<\/h4>\n<ul>\n <li>Training to a 7 level as aircraft ground support equipment technician through an apprentice or military service program preferred.<\/li>\n <li>Ideal candidate will have training as a USAF AGE, \"RED X Certified\" inspector.<\/li>\n<\/ul><\/p><p><\/p>

<ul><li><p>Assess patients’ physical, cognitive, and functional abilities.</p></li><li><p>Develop and implement individualized therapy plans.</p></li><li><p>Train patients in daily living activities such as dressing, eating, and grooming.</p></li><li><p>Improve fine motor skills, coordination, and functional independence.</p></li><li><p>Recommend and train patients in using assistive devices.</p></li><li><p>Educate patients and caregivers on home care and safety.</p></li><li><p>Monitor progress and update treatment plans.</p></li><li><p>Maintain accurate documentation and reports.</p></li><li><p>Work closely with doctors and other healthcare professionals.</p></li><li><p>Guide junior therapists when required.</p></li><li><p><strong>Arabic Speaking is mandate</strong></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Strong assessment and treatment skills</p></li><li><p>Good communication and patient care approach</p></li><li><p>Teamwork and coordination abilities</p></li><li><p>Compassionate and patient-focused attitude</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide high-quality patient care and ensure patient satisfaction. Conduct regular check-ups, administer medications, and perform medical procedures as needed. Collaborate with doctors and other healthcare professionals to develop and implement care plans. Maintain accurate and up-to-date patient records. Participate in ongoing education and training to stay current with best practices. Contribute to the development of policies and procedures to improve patient care.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong knowledge of nursing principles and practices.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work effectively in a fast-paced environment.</li><li>Strong problem-solving and critical thinking skills.</li><li>Ability to maintain confidentiality and handle sensitive information.</li><li>Familiarity with hospital protocols and procedures.</li></ul><p></p></section>

<p>Lead and supervise nursing staff in the Neonatal Intensive Care Unit (NICU). Coordinate and ensure safe, high-quality nursing care for critically ill and premature newborns. Monitor neonates vital signs, clinical condition, and response to treatment. Ensure proper administration of medications, IV fluids, blood products, and prescribed treatments. Supervise the use of ventilators, CPAP, incubators, phototherapy, and other neonatal equipment. Coordinate with neonatologists, pediatricians, and multidisciplinary teams regarding patient care. Ensure strict infection prevention and control practices within the NICU. Manage staff allocation, duty rosters, shift coordination, and daily nursing activities. Supervise and mentor NICU nurses and support staff, ensuring adherence to clinical protocols. Handle emergency situations and ensure timely intervention and escalation of critical cases. Monitor compliance with medication safety, documentation, and patient identification procedures. Maintain accurate nursing records, patient charts, and NICU reports. Ensure proper handover between shifts and continuity of neonatal care. Support and educate parents regarding newborn care, treatment plans, and feeding practices. Monitor availability and proper functioning of NICU equipment, supplies, and medications. Participate in quality improvement, audits, training, and implementation of hospital policies. Ensure compliance with hospital standards, nursing guidelines, and patient-safety protocols.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> KPMG was established in the Lower Gulf in 1973 and has grown to over 1,300 professionals, led by more than 90 partners and directors, across six regional offices. Over the last 40 years, KPMG has worked with leading industry players across the region, helping identify and manage risks and capitalize on opportunities - making us a preferred professional services provider. <br> We play a pivotal role in helping clients make their own success stories. At various stages of growth, our clients look to us for timely and independent advice. Our professionals are selected from a deep talent pool of industry specialists. They offer significant knowledge, local experience, and a client-focused approach – and are integrated into a network of professionals working with KPMG firms around the world. <br> <br> </div>

<p>Definition: Lean Specialist will be responsible and accountable for continuous improvement and efficiencies across the Karwa s products, systems, operations, and processes. Likely to lead a team of people and have cost reporting responsibility. He / She has to be an expert in lean methodologies with a ASQ / IASSC certified Lean Six Sigma Green Belt. Coaches, train and assesses others</p><p>Overall Purpose of the Role: Working with the Production Management Team of Karwa Motors LLC to develop, set the pace and implement business transformational and continuous improvement strategy with sensitivity towards the organizational structure, commercial approach, culture, people, and processes. Outline direction and deployment of the Lean framework to ensure consistent and rigorous application across the business in line with best practice.</p><p>Reporting To: Quality Manager</p><p>Key Responsibilities:</p><ol><li>GENERAL AND TASK MANAGEMENT<br><ul><li>Contribute to the creation and implementation of best practice - Lean vision, strategy, policies, processes, and procedures to aid and improve operational performance</li><li>Contribute to new business initiatives and projects by reviewing and communicating the impact on Lean activities</li><li>Develop a robust continuous improvement strategy in partnership with the Management Team and key business stakeholders</li><li>Implement and support cultural change across the organization and drive business improvement through Lean Methodologies</li><li>Develop, deliver, and support delivery of business improvement change initiatives.</li><li>Develop and contribute towards improvement standards in line with best practice</li><li>Report on progress of projects, understanding the risks, dependencies, budgets, resourcing, issues, critical milestones and forthcoming pipeline, and actions necessary to ensure success</li><li>Define, develop, and publish business improvement process documentation to reflect best practice</li><li>Undertake business process analysis, statistical analysis for improvement projects and to support wider change</li><li>Lead, define and develop continuous improvement activities designed to improve performance, such as the planning and running of lean events</li><li>Perform root cause analysis and resolve problems using Six sigma approach</li><li>Identify business improvement opportunities within the organization</li><li>Conduct risk assessments of processes and tasks in the Manufacturing environment.</li></ul></li><li>PEOPLE MANAGEMENT<br><ul><li>Report on achievement of targets and identify any actions required</li><li>Ensure relevant on-going learning and development of all employees in lean improvement tools and communication methods</li><li>Coach and facilitate teams and individuals to identify and implement improvement opportunities</li><li>Build organizational capability by hiring and developing the continuous improvement team.</li><li>Develop annual development plans and provide input on organization capability/succession planning</li><li>Develop and build a culture of engagement at all levels of the Organization to provide a highly energized team which is flexible to meet the changing needs of the business</li><li>Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required</li><li>Motivate and coach the team to operational success</li></ul></li><li>RELATIONSHIP MANAGEMENT<br><ul><li>Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance</li><li>Stay current and up to date on any technology changes that may affect Lean and advise others of any impact</li><li>Liaise and communicate with other departments, customers, suppliers and other service providers</li><li>Ensure an effective interface with other departmental staff is maintained</li></ul></li><li>SELF-MANAGEMENT<br><ul><li>Support, comply and ensure complicity with Health &amp; Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures</li><li>Embraces personal challenge</li><li>Confident, rounded thinking</li><li>Is self-aware</li><li>Is resilient, assertive, optimistic and open to change</li><li>Engages interest and participation of others and has a collaborative approach to working with others</li><li>Actively Committed to team development</li><li>High levels of motivation and action orientated</li></ul></li></ol><p>Skills and Attributes:</p><ul><li>Ability to sustain and develop team working and team-based problem solving</li><li>Excellent leadership and man- management skills</li><li>Good interpersonal skills</li><li>Ability to manage a variety of cross-functional team members</li><li>Excellent written, verbal and presentation skills</li><li>Excellent organizational and follow-up skills</li><li>Commercially and financially aware</li></ul><p>Qualifications and Experience Levels:</p><ul><li>5 to 8 years of experience in Automobile OEM within Lean environment.</li><li>Full time bachelor s degree in Mechanical or Automobile Engineering from reputed college</li><li>ASQ / IASSC certified Lean Six Sigma Green Belt is mandatory</li><li>ISO 9001:2015 internal auditor certification from ANSI/ASQ or similar agencies is Mandatory</li><li>ISO 14001 &amp; OSHA 45001 certification (Internal auditor) will be an advantage</li><li>Significant work experience in a high-volume manufacturing environment, preferably Bus industry</li><li>Knowledge and understanding of TQM, OE/OD is mandatory</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>5 to 8 years of experience in Automobile OEM within Lean environment.</li><li>Full time bachelor s degree in Mechanical or Automobile Engineering from reputed college</li><li>ASQ / IASSC certified Lean Six Sigma Green Belt is mandatory</li><li>ISO 9001:2015 internal auditor certification from ANSI/ASQ or similar agencies is Mandatory</li><li>ISO 14001 &amp; OSHA 45001 certification (Internal auditor) will be an advantage</li><li>Significant work experience in a high-volume manufacturing environment, preferably Bus industry</li><li>Knowledge and understanding of TQM, OE/OD is mandatory</li><li>Ability to sustain and develop team working and team-based problem solving</li><li>Excellent leadership and man- management skills</li><li>Good interpersonal skills</li><li>Ability to manage a variety of cross-functional team members</li><li>Excellent written, verbal and presentation skills</li><li>Excellent organizational and follow-up skills</li><li>Commercially and financially aware</li></ul>

<p><b>JOB PURPOSE</b></p> <p>The Reliability, Inspection and Design Superintendent is responsible for developing and implementing asset reliability strategies, inspection programs, engineering standards, and maintenance improvement initiatives to maximize equipment availability, safety, and asset life.The role leads reliability engineering, condition monitoring, equipment inspection, failure analysis, and maintenance optimization activities while providing technical support for plant modifications, upgrades, projects, commissioning, and operational excellence initiatives. A key focus is establishing asset management systems and reliability processes to support commissioning, ramp-up, and sustainable long-term operation of the concentrator plant.</p> <p> </p> <p><b><br></b></p><p><b>MAIN TASKS, DUTIES AND RESPONSIBILITIES</b></p> <p>RELIABILITY MANAGEMENT</p> <p> Develop and implement site reliability strategies for fixed plant assets.</p> <p> Lead Reliability Centered Maintenance (RCM) initiatives.</p> <p> Establish asset criticality assessments and maintenance tactics.</p> <p> Monitor reliability KPIs and drive improvement plans.</p> <p> Develop long-term asset replacement and lifecycle management strategies.</p> <p> Facilitate defect elimination programs.</p> <p> Establish reliability standards, procedures, and engineering best practices across the maintenance department. </p> <p> Facilitate regular reliability review meetings with Operations, Mechanical, and E&amp;I teams</p> <p>PERFORMANCE MONITORING</p> <p> Develop and maintain asset performance monitoring systems for critical plant equipment.</p> <p> Analyze equipment performance trends and identify opportunities to improve availability, reliability, and maintainability.</p> <p> Monitor and report key performance indicators (KPIs) including equipment availability, OEE, MTBF, MTTR, maintenance costs, and reliability improvement targets.</p> <p> Develop and maintain reliability dashboards and management reports.</p> <p> Conduct performance gap analysis and recommend corrective actions.</p> <p> Identify bad actors and recurring equipment failures through data analysis.</p> <p> Support condition monitoring technologies including vibration analysis, oil analysis, thermography, ultrasonic testing, and online monitoring systems.</p> <p> Collaborate with Operations, Mechanical, and E&amp;I teams to improve plant throughput and equipment performance.</p> <p> Benchmark maintenance and reliability performance against industry best practices.</p> <p> Drive data quality improvements within CMMS/ERP systems to support effective decision-making.</p> <p> Present performance reviews and reliability improvement initiatives to site leadership</p> <p>INSPECTION &amp; ASSET INTEGRITY</p> <p> Develop and manage inspection programs for critical equipment.</p> <p> Ensure statutory inspections are completed in accordance with regulatory requirements.</p> <p> Manage structural, piping, pressure equipment, tanks, chutes, and conveyor inspections.</p> <p> Coordinate non-destructive testing (NDT) activities.</p> <p> Monitor corrosion, wear, fatigue, and equipment degradation mechanisms.</p> <p> Maintain asset integrity records and inspection databases.</p> <p> Lead the development and implementation of the site's Asset Management Framework aligned with ISO 55000 principles. </p> <p> Maintain equipment criticality rankings and lifecycle management plans.</p> <p>RELIABILITY ENGINEERING</p> <p> Lead Corrective &amp; Preventive Actions (CAPA) and Root Cause Failure Analysis (RCFA) investigations.</p> <p> Conduct failure mode analysis and risk assessments.</p> <p> Review equipment performance trends.</p> <p> Drive predictive maintenance initiatives including </p> <p>o Vibration analysis</p> <p>o Thermography</p> <p>o Oil analysis</p> <p> Ultrasonic inspections</p> <p> Motor current analysis</p> <p> Identify bad actors and recurring equipment failures.</p> <p>ENGINEERING &amp; DESIGN</p> <p> Review and approve engineering modifications.</p> <p> Support plant improvement and debottlenecking projects.</p> <p> Act as the technical authority for engineering modifications and management of change (MOC) processes.</p> <p> Review OEM recommendations and approve engineering improvement opportunities.</p> <p> Ensure compliance with engineering standards and specifications.</p> <p> Coordinate design reviews and technical evaluations.</p> <p> Support capital project development and execution.</p> <p>COMMISSIONING &amp; PROJECTS</p> <p> Support equipment specification and technical evaluations.</p> <p> Participate in FAT (Factory Acceptance Testing) and SAT (Site Acceptance Testing).</p> <p> Support commissioning and plant performance testing.</p> <p> Validate maintenance strategies for new assets.</p> <p> Ensure operational readiness prior to handover.</p> <p>LEADERSHIP &amp; TEAM MANAGEMENT</p> <p> Lead reliability engineers, inspection personnel, and technical specialists.</p> <p> Develop technical competency programs.</p> <p> Mentor engineering and maintenance teams.</p> <p> Foster a culture of continuous improvement and technical excellence.</p> <p>SAFETY &amp; COMPLIANCE</p> <p> Ensure compliance with company safety standards.</p> <p> Support risk assessments and HAZOP studies.</p> <p> Participate in incident investigations.</p> <p> Ensure compliance with regulatory and asset integrity requirements.</p> <p> Promote safe work practices and a zero-harm culture.</p> <p>BUDGET &amp; RESOURCES MANAGEMENT</p> <p> Prepare and manage department budgets.</p> <p> Monitor spare parts inventory and optimize stock levels.</p> <p> Control maintenance expenditures while maintaining equipment reliability.</p> <p> Assist with procurement of equipment/spares and services.</p> <p> Manage and evaluate contractor performance. </p> <p> Ensure contractor compliance with safety and quality requirements. </p> <p> Review contractor scopes of work and service agreements along with other MMC teams.</p> <p>DATA ANALYTICS &amp; DIGITALIZATION</p> <p> Utilize CMMS, condition monitoring, and operational data to identify reliability improvement opportunities.</p> <p> Develop reliability dashboards and performance reporting tools.</p> <p> Support predictive and prescriptive maintenance initiatives through digital technologies and advanced analytics.</p> <p> </p> <p><br></p> <p> </p> <p> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications for real-world use cases.<br> In this role, you'll apply your full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly web applications.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Review, debug, optimize, and refactor full-stack applications to improve correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Educational qualifications At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.<br> Technical Skills (Essential) Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar).<br> Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS).<br> Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.<br> Experience implementing REST APIs, request validation, error handling, and authentication flows.<br> Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar).<br> Experience integrating LLM APIs or other AI services into product features is a strong plus.<br> Comfortable with version control (Git) and basic testing practices.<br> Additional requirements Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently.<br> Portfolio of shipped web applications (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<p>Oversee and manage all activities related to electrical systems, equipment, and processes within approved budget as well as provide technical leadership contribution and excellence in the field of electrical engineering and in compliance with the design code, HSSE level of integrity and reliability and legal requirements to ensure the safety and integrity of the electrical systems of OLNG.</p><p><strong>Managerial Responsibilities</strong></p><p>Drive seamless communication between senior leadership, team members, and other departments to ensure smooth flow of information and timely decision making</p><p>Build a strong team culture by fostering a positive and productive work environment and ensuring that the staff is motivated and collaborative</p><p>Set clear goals and expectations for team members, regularly assess their performance against the set goals, and provide constructive feedback for continuous improvement</p><p>Conduct regular check ins with team members for alignment on expectations and performance</p><p>Lead the electrical engineering team and ensure effective and efficient utilization of resources to achieve departmental objectives</p><p>Guide and support team members on all operational and functional matters and resolve any doubts/concerns/grievances they have</p><p>Devote time to train team members on new ways of working, developing new competencies, and upskilling to drive performance and productivity</p><p><strong>Electrical Engineering Strategic Planning and Budgeting:</strong></p><p>Develop departmental strategies in alignment with the corporate strategy and ensure the delivery of business results is aligned to the corporate objectives</p><p>Develop and maintain the long-term strategic plan for the engineering discipline activities in the Asset Reference Plan, and ensure alignment with production, maintenance, and projects for delivery</p><p>Develop optimum Capex &amp; Opex budget for all electrical activities considering the future requirements and forecast expenditure to ensure sufficient funds and resources are available</p><p><strong>Electrical Engineering Project &amp; Operations:</strong></p><p>Lead electrical engineering activities for capital projects, plant expansions, and brownfield modifications from concept selection through commissioning and start-up.</p><p>Manage electrical project interfaces, technical evaluations, vendor selection, FAT/SAT, and contractor performance to ensure safe and efficient project delivery.</p><p>Develop and manage the delivery of technical excellence within all the electrical engineering activities to develop and strengthen assurance processes to ensure uninterrupted plant operation</p><p>Recommend best practices related to operation and maintenance of the electrical systems and equipment, oversee the maintenance, and ensure perennial availability of electrical spare parts</p><p>Conduct regular electrical spare parts reviews and follow up on action items that ensure availability of required spares to maintain complex electrical equipment</p><p>Propose and initiate new contracts for major electrical maintenance &amp; projects and carry out technical evaluation</p><p>Guide the team on complex investigations and provide expert guidance to resolve technical challenges with maintenance and projects delivery</p><p>Direct the team in technical studies and failure investigations, electrical SAFOP and all related elements, with base knowledge in process and instrument diagram reviews, Safety Integrity Level (SIL) assessments and HAZOP s etc.</p><p>Own the electrical engineering as deputy subject matter expert (SME) and act as the definitive source of knowledge, technique, and expertise to provide professional and technical insight for electrical design, engineering, and trouble-shooting activities</p><p>Control the additions to the high voltage network imposed by the complex expansion</p><p><strong>Quality and Assurance Management:</strong></p><p>Ensure technical quality of all the electrical activities within the department</p><p>Develop and maintain robust assurance functions within procedures to ensure risk profile in relevant business scope is identified, monitored, and controlled</p><p>Liaise with the area managers within maintenance and turnarounds to develop and strengthen assurance processes to ensure uninterrupted plant operation</p><p>Ensure that all the electrical discipline procedures are in accordance with the ISO certified quality assurance system</p><p>Oversee departmental activities and ensure HSSE and regulatory compliance to provide leadership support to achieve goal zero for the OLNG organisation</p><p><strong>Management of Electrical Engineering Contracts:</strong></p><p>Support EPE in strategizing major electrical engineering contracts from inception, contract strategy, technical evaluation, contractor evaluation to selection</p><p>Ensure delivery of major contracts and contractual compliance with regards to budgets, safety and quality and timelines</p><p><strong>Stakeholder Management and Continuous Improvement:</strong></p><p>Develop and maintain cordial relationships with a variety of internal and external stakeholders with the highest standards of business ethics</p><p>Promote and foster technical innovation, acquisition of expertise and a continuous improvement culture by constantly seeking new technical developments and actively pursuing deployment opportunities in a manner that positively contributes to the core values and the policies of OLNG.</p><p>Act as the Technical Authority TA3 for asset and projects</p><p><strong>Desired Candidate Profile</strong></p><ul><li>10 years in chemical or oil and gas industry</li><li>Omani Nationals Preferred</li><li>5 years of experience of troubleshooting, analysis of electrical networks and equipment which includes generation, distribution, and transmissions systems up to 33kV levels and HV motors and associated controls such as power management system, SCADA (System Control and Data Acquisition), Load Shedding, VSDS controllers and cryogenic equipment</li><li>Knowledge of hazardous area classification, DEP, &amp; IEC standards</li><li>Technical Authority Level3</li><li>Demonstrated experience in the execution, engineering, construction, commissioning, or management of major industrial projects, preferably within the Oil &amp; Gas, LNG, or energy sector</li></ul>

<p>Job title Expert SAP Technical -Security Grade Stream People &amp; Technology Function Corporate IDS Location Oman -Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager SAP Technical Direct reports 0 Job purpose Leads the design, governance, and administration of SAP Technical Security to ensure the confidentiality, integrity, and availability of SAP systems and data. The role provides expert support for SAP Access Control through the SAP GRC suite, advises both business and SAP technical teams on best practice security models, and develops strong access and compliance controls across all SAP landscapes. It safeguards the organization from internal and external threats, ensures alignment with regulatory and corporate requirements, and promotes a culture of security awareness across the enterprise.</p><p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>Main tasks and responsibilities</p><ul><li>Develop and maintain SAP security policies, standards, and guidelines aligned with best practices, regulatory requirements, and corporate governance.</li><li>Design and implement role-based access control (RBAC), authorization concepts, and segregation of duties (SoD) frameworks to ensure least privilege access.</li><li>Architect and design SAP security solutions that meet OQ GRC requirements.</li><li>Implement and maintain security controls within S/4HANA, BW/BI, SAP SCM, SAP BTP and Business Objects.</li><li>Work directly with business users to establish security controls that support compliance while enabling business operations.</li><li>Provide expert-level operational support for SAP production security incidents, enhancements, role design, authorization errors, user administration, and SAP GRC system management.</li><li>Monitor and self-assign incoming SAP security and user administration tickets, ensuring timely and accurate resolution.</li><li>Manage user provisioning, role assignments, and access requests using SAP Identity Management (IDM), SAP Access Control (GRC), and relevant IAM tools.</li><li>Conduct periodic user access reviews, access certifications, and compliance assessments to ensure adherence to policies and regulations.</li><li>Collaborate with the Cybersecurity/SOC team to review SAP related SIEM alerts, security events, and audit logs, providing SAP expertise during investigations</li><li>Investigate security incidents, perform root cause analysis, and coordinate resolution with IT Security, SAP Basis, and business stakeholders.</li><li>Conduct regular security audits , assessments, and compliance reviews to validate the effectiveness of SAP controls and recommend remediation actions.</li><li>Prepare documentation and evidence for internal and external audits, ensuring compliance with requirements such as GDPR and SOX.</li><li>Perform vulnerability assessments, security scans, and penetration tests on SAP systems to identify and remediate weaknesses.</li><li>Coordinate the deployment of SAP security patches, notes, and corrections to maintain system integrity.</li><li>Deliver SAP security awareness training for users, administrators, and stakeholders to strengthen the organization s security culture.</li><li>Develop security procedures, guidelines, and training materials tailored to different user roles and business processes.</li></ul><p>Key interactions</p><ul><li>Internal: People &amp; Technology &amp; Corporate IDS</li><li>External: 3rd party Contractors, Vendors &amp; Suppliers</li></ul><p>Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A minimum of a Bachelor's degree IT or related disciplines.</li><li>Certification in SAP security (e.g., SAP Certified Technology Associate - Security with SAP NetWeaver), is a plus.</li><li>SAP Basis Certified, SAP GRC Certified and relevant cloud/security certifications are a plus.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>A minimum of 8-10 years of experience in SAP security roles, with expertise in SAP security architecture, user management, access controls, and compliance.</li><li>Experience with security standards, frameworks, and regulations such as ISO 27001, NIST Cybersecurity Framework, GDPR, and SOX.</li><li>Experience in leading teams of SAP Security and SAP GRC Resources</li><li>Experience in implementing SAP Basis and Security Modules.</li><li>Experience in project managing SAP Security implementations across S/4HANA, BW/BI, and Fiori landscapes.</li><li>Excellent critical thinking skills, with the ability to analyze complex security issues, assess risks, and propose effective solutions.</li><li>Effective communication, collaboration, and stakeholder management skills, with the ability to interact effectively with technical teams, business users, and audit teams.</li><li>Analytical skills.</li><li>Planning skills.</li><li>Forward thinking.</li><li>Strong presentation skills.</li><li>Business Results Orientation.</li><li>Prioritization skills.</li><li>Computer Literacy including MS Office.</li><li>Advanced SAP software knowledge and a full understanding of security roles related to SAP user profiles is an advantage.</li><li>Strong knowledge of SAP security technologies and tools, including SAP IDM, SAP GRC, SAP SIEM, and SAP Security Notes.</li><li>Understanding of coding languages (SAP ABAB ABAP, SAP Fiori, Java, JavaScript).</li><li>Familiarity with integration middleware, ETL platforms, mobility solutions, and cloud-based services</li><li>Strong understanding of O&amp;G ERP business process.</li><li>Understanding of audit and business controls functions and its related SAP Security.</li><li>Project Management.</li></ul>

<p>Job title Expert SAP Technical -Security Grade Stream People &amp; Technology Function Corporate IDS Location Oman -Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager SAP Technical Direct reports 0 Job purpose Leads the design, governance, and administration of SAP Technical Security to ensure the confidentiality, integrity, and availability of SAP systems and data. The role provides expert support for SAP Access Control through the SAP GRC suite, advises both business and SAP technical teams on best practice security models, and develops strong access and compliance controls across all SAP landscapes. It safeguards the organization from internal and external threats, ensures alignment with regulatory and corporate requirements, and promotes a culture of security awareness across the enterprise. The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsResponsibilities</p><ul><li>Develop and maintain SAP security policies, standards, and guidelines aligned with best practices, regulatory requirements, and corporate governance.</li><li>Design and implement role-based access control (RBAC), authorization concepts, and segregation of duties (SoD) frameworks to ensure least privilege access.</li><li>Architect and design SAP security solutions that meet OQ GRC requirements.</li><li>Implement and maintain security controls within S/4HANA, BW/BI, SAP SCM, SAP BTP and Business Objects.</li><li>Work directly with business users to establish security controls that support compliance while enabling business operations.</li><li>Provide expert-level operational support for SAP production security incidents, enhancements, role design, authorization errors, user administration, and SAP GRC system management.</li><li>Monitor and self-assign incoming SAP security and user administration tickets, ensuring timely and accurate resolution.</li><li>Manage user provisioning, role assignments, and access requests using SAP Identity Management (IDM), SAP Access Control (GRC), and relevant IAM tools.</li><li>Conduct periodic user access reviews, access certifications, and compliance assessments to ensure adherence to policies and regulations.</li><li>Collaborate with the Cybersecurity/SOC team to review SAP related SIEM alerts, security events, and audit logs, providing SAP expertise during investigations</li><li>Investigate security incidents, perform root cause analysis, and coordinate resolution with IT Security, SAP Basis, and business stakeholders.</li><li>Conduct regular security audits , assessments, and compliance reviews to validate the effectiveness of SAP controls and recommend remediation actions.</li><li>Prepare documentation and evidence for internal and external audits, ensuring compliance with requirements such as GDPR and SOX.</li><li>Perform vulnerability assessments, security scans, and penetration tests on SAP systems to identify and remediate weaknesses.</li><li>Coordinate the deployment of SAP security patches, notes, and corrections to maintain system integrity.</li><li>Deliver SAP security awareness training for users, administrators, and stakeholders to strengthen the organization s security culture.</li><li>Develop security procedures, guidelines, and training materials tailored to different user roles and business processes.</li></ul><p>Key interactions</p><ul><li>Internal: People &amp; Technology &amp; Corporate IDS</li><li>External: 3rd party Contractors, Vendors &amp; Suppliers</li></ul><p>Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site.</p><p><strong>Desired Candidate Profile</strong></p><p>A minimum of a Bachelor s degree IT or related disciplines. <br>Certification in SAP security (e.g., SAP Certified Technology Associate - Security with SAP NetWeaver), is a plus. <br>SAP Basis Certified, SAP GRC Certified and relevant cloud/security certifications are a plus. <br>Language Excellent knowledge of written, read, and spoken English (required)</p><p>Background and experience</p><p>Competencies and skills</p><ul><li>A minimum of 8-10 years of experience in SAP security roles, with expertise in SAP security architecture, user management, access controls, and compliance.</li><li>Experience with security standards, frameworks, and regulations such as ISO 27001, NIST Cybersecurity Framework, GDPR, and SOX.</li><li>Experience in leading teams of SAP Security and SAP GRC Resources</li><li>Experience in implementing SAP Basis and Security Modules.</li><li>Experience in project managing SAP Security implementations across S/4HANA, BW/BI, and Fiori landscapes.</li></ul><p>Soft:</p><ul><li>Excellent critical thinking skills, with the ability to analyze complex security issues, assess risks, and propose effective solutions.</li><li>Effective communication, collaboration, and stakeholder management skills, with the ability to interact effectively with technical teams, business users, and audit teams.</li><li>Analytical skills.</li><li>Planning skills.</li><li>Forward thinking.</li><li>Strong presentation skills.</li><li>Business Results Orientation.</li><li>Prioritization skills.</li></ul><p>Technical:</p><ul><li>Computer Literacy including MS Office.</li><li>Advanced SAP software knowledge and a full understanding of security roles related to SAP user profiles is an advantage.</li><li>Strong knowledge of SAP security technologies and tools, including SAP IDM, SAP GRC, SAP SIEM, and SAP Security Notes.</li><li>Understanding of coding languages (SAP ABAB ABAP, SAP Fiori, Java, JavaScript).</li><li>Familiarity with integration middleware, ETL platforms, mobility solutions, and cloud-based services</li><li>Strong understanding of O&amp;G ERP business process.</li><li>Understanding of audit and business controls functions and its related SAP Security.</li><li>Project Management.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications for real-world use cases.<br> In this role, you'll apply your full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly web applications.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Review, debug, optimize, and refactor full-stack applications to improve correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Educational qualifications At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.<br> Technical Skills (Essential) Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar).<br> Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS).<br> Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.<br> Experience implementing REST APIs, request validation, error handling, and authentication flows.<br> Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar).<br> Experience integrating LLM APIs or other AI services into product features is a strong plus.<br> Comfortable with version control (Git) and basic testing practices.<br> Additional requirements Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently.<br> Portfolio of shipped web applications (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Exhibits culinary talents by personally performing tasks while leading the banquet food preparation staff. Assists in coordinating menus, purchasing, scheduling, food preparation and plating for catering events. The individual is responsible for delivering a consistent, high quality product with an appetizing presentation. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 1 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 1 year experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Attends daily Banquet Event meetings to review culinary requirements.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Assists in developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Estimates daily Banquet Event Order production needs.<br>• Follows proper handling and right temperature of all food products.<br>• Maintains food preparation handling and correct storage standards.<br>• Manages BEO process including menu development, pricing, tracking and ordering.<br>• Manages food quantities and plating requirements for all banquet functions.<br>• Plans food quantities and plating requirements for all banquet functions.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Recognizes superior quality products, presentations and flavor.<br>• Supports procedures for food &amp; beverage portion and waste controls.<br>Assisting in Managing Culinary Teams<br>• Communicates production needs to key personnel.<br>• Communicates regularly with employees to ensure performance expectations are clear.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Ensures and maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Ensures property policies are administered fairly and consistently.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaching or instructing others.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Supervises banquet kitchen shift operations.<br>• Utilizes an "open door" policy to identify and address employee problems or concerns.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Manages to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Empowers employees to provide excellent customer service.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Responds effectively to guest problems and complaints.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Conducts training when appropriate.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).<br>• Ensures disciplinary procedures and documentation support the Peer Review Process.<br>• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Trains employees in safety procedures.<br>Additional Responsibilities&nbsp;<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Full-Stack Web App Developers (JavaScript/TypeScript + Python or Node) to join the Tendem project (https://tendem.<br>ai/) and build interactive browser-based applications for real-world use cases.<br> In this role, you'll apply your full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly web applications.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in modern frontend frameworks, backend APIs, databases, and shipping interactive web products end-to-end.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Full-Stack Web App Developer, you'll design, build, and refine browser-based applications with real logic, state, persistence, and user input — from habit trackers and budgeting tools to internal dashboards, mini-SaaS tools, and AI-powered apps.<br> You may also work on standalone Python applications and data-processing scripts that sit alongside or behind these products.<br> Key Responsibilities Build interactive web applications with frontend (React, Next.<br>js, Vue, or similar) and a backend API (Python/FastAPI/Flask or Node/Express).<br> Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.<br> Implement authentication, sessions, and basic role-based access where needed.<br> Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.<br> Handle state management, user input validation, error states, and loading states cleanly.<br> Build standalone Python tools and scripts where required by the task (data processing, API clients, lightweight backend utilities).<br> Review, debug, optimize, and refactor full-stack applications to improve correctness, security, performance, and maintainability.<br> Write clear, testable code and debug end-to-end issues across frontend, backend, and database.<br> Educational qualifications At least 3 years of relevant experience in full-stack web development or shipping interactive web applications (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.<br> We are looking for specialists who can confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.<br> Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features are essential.<br> Technical Skills (Essential) Strong command of JavaScript/TypeScript and at least one modern frontend framework (React, Next.<br>js, Vue, Svelte, or similar).<br> Solid backend experience in Python (FastAPI, Flask, Django) and/or Node.<br>js (Express, NestJS).<br> Hands-on experience with relational databases (PostgreSQL, MySQL, SQLite) and basic schema design.<br> Experience implementing REST APIs, request validation, error handling, and authentication flows.<br> Familiarity with deployment platforms (Vercel, Netlify, Render, Fly.<br>io, Railway, or similar).<br> Experience integrating LLM APIs or other AI services into product features is a strong plus.<br> Comfortable with version control (Git) and basic testing practices.<br> Additional requirements Strong attention to detail and commitment to building working, robust products — not demos.<br> Self-directed work ethic with the ability to architect, build, and ship features independently.<br> Portfolio of shipped web applications (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<p><h4>Description</h4> <p>Mindrift is looking for skilled mobile app developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project and build native and cross-platform mobile applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a mobile app developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.</p> <h4>Key responsibilities</h4> <ul> <li>Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).</li> <li>Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).</li> <li>Integrate native device features (camera, push notifications, location, storage, biometrics).</li> <li>Connect apps to backend APIs, handle offline state, caching, and synchronization.</li> <li>Implement monetization features where required (in-app purchases, ads, subscriptions).</li> <li>Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.</li> <li>Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).</li> </ul> <h4>Requirements and benefits</h4> <ul> <li>At least 3 years of relevant experience in mobile app development (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> <li>Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential.</li> <li>Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).</li> <li>Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.</li> <li>Experience integrating REST APIs, handling async data, and managing local storage.</li> <li>Familiarity with native device APIs (notifications, camera, location, storage, biometrics).</li> <li>Experience with mobile build tools, code signing, and submission to App Store / Google Play.</li> <li>Experience implementing in-app purchases, ads, or subscriptions is a plus.</li> <li>Familiarity with backend services such as Firebase, Supabase, or similar is a plus.</li> <li>Strong attention to detail and commitment to performance, stability, and platform polish.</li> <li>Self-directed work ethic with the ability to ship complete mobile features independently.</li> <li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Mindrift is looking for skilled mobile app developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project and build native and cross-platform mobile applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a mobile app developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.</p> <h4>Key responsibilities</h4> <ul> <li>Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).</li> <li>Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).</li> <li>Integrate native device features (camera, push notifications, location, storage, biometrics).</li> <li>Connect apps to backend APIs, handle offline state, caching, and synchronization.</li> <li>Implement monetization features where required (in-app purchases, ads, subscriptions).</li> <li>Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.</li> <li>Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).</li> </ul> <h4>Requirements and benefits</h4> <ul> <li>At least 3 years of relevant experience in mobile app development (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> <li>Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential.</li> <li>Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).</li> <li>Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.</li> <li>Experience integrating REST APIs, handling async data, and managing local storage.</li> <li>Familiarity with native device APIs (notifications, camera, location, storage, biometrics).</li> <li>Experience with mobile build tools, code signing, and submission to App Store / Google Play.</li> <li>Experience implementing in-app purchases, ads, or subscriptions is a plus.</li> <li>Familiarity with backend services such as Firebase, Supabase, or similar is a plus.</li> <li>Strong attention to detail and commitment to performance, stability, and platform polish.</li> <li>Self-directed work ethic with the ability to ship complete mobile features independently.</li> <li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>