Product Manager Jobs in Oman

<p><h4>Job identification</h4> <p>33907</p> <h4>Job category</h4> <p>Enabling & support</p> <h4>Posting date</h4> <p>04/29/2026 11:26 AM</p> <h4>Locations</h4> <p>Al Ghobra Muscat OM</p> <h4>Apply before</h4> <p>05/31/2026 11:26 AM</p> <h4>Job schedule</h4> <p>Full time</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>The programme includes the development of a state-of-the-art port facility with the capacity to process millions of tonnes of bulk cargo annually, incorporating marine infrastructure, landside logistics, transportation links, utilities, and operational facilities. Scheduled for completion later this decade, the project represents one of the region's most significant port and industrial infrastructure investments.</span></p><br><p><span>This is a unique opportunity to contribute to a complex, large-scale development that will play a pivotal role in supporting economic diversification, industrial growth, and global supply chain connectivity. Candidates will have the chance to work alongside multidisciplinary teams in a dynamic environment, helping to shape a strategic piece of infrastructure with long-term regional impact.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><ul><li><span>Lead the review and assurance of geotechnical designs, including foundations, soil investigations, and ground improvement works.</span></li><li><span>Oversee geotechnical testing and reporting, ensuring accuracy, quality and compliance.</span></li><li><span>Ensure all designs and outputs align with contract requirements, technical specifications, and approved detailed design.</span></li><li><span>Provide expert geotechnical input to support safe, compliant and buildable project delivery.</span></li><li><span>Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</span></li></ul><p><span><strong>You’ll need to have:</strong></span></p><br><ul><li><span>Degree in Engineering (or equivalent), preferably postgraduate in Geology or Geotechnical Engineering.</span></li><li><span>15+ years’ experience in civil/geotechnical engineering or geology, including 10+ years in port and marine projects.</span></li><li><span>Proven experience in design of marine and land structures, with strong geotechnical oversight.</span></li><li><span>Proven consultancy background.</span></li><li><span>Effective communicator with analytical capability and ability to engage, influence and build trusted stakeholder relationships.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span>#LI-Onsite</span></p><br> </div>

<p><br></p><p>Mandarin Oriental, Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group s legendary service, world-class amenities, and sweeping sea or mountain views.</p><p>Responsibilities</p><ul><li>Support the day-to-day management of the assigned Food &amp; Beverage operation, ensuring efficient and smooth service while consistently maintaining Mandarin Oriental standards.</li><li>Ensure team members have excellent knowledge of food and beverage offerings and can confidently communicate this knowledge to guests.</li><li>Ensure colleagues report for and complete their shifts according to scheduled working hours.</li><li>Assist in managing staffing levels, colleague performance, and operational requirements in line with business needs and budgeted targets.</li><li>Ensure tables, service stations, and operational areas are correctly arranged, prepared, and maintained.</li><li>Ensure all colleagues are familiar with correct billing and payment procedures.</li><li>Ensure equipment is maintained in good working condition and colleagues are appropriately trained in its correct use.</li><li>Conduct daily briefings and participate in relevant operational and departmental meetings.</li><li>Attend and actively participate in training sessions organized by Mandarin Oriental.</li><li>Ensure current training materials, operational updates, and service standards are communicated to relevant colleagues.</li><li>Ensure VIP guests and special requests are handled according to Mandarin Oriental standards.</li><li>Monitor the quality and presentation of food and beverages and ensure standards are clearly communicated to the team.</li><li>Conduct and attend relevant meetings in the absence of the Restaurant Manager when required.</li><li>Support the efficient and profitable operation of the assigned Food &amp; Beverage area while maintaining the highest standards of food, beverage, service, health and safety, and guest satisfaction.</li><li>Communicate operational performance, challenges, and opportunities to the Restaurant Manager and relevant senior management.</li><li>Assist in developing and executing plans to support sales, profitability, colleague engagement, and team development.</li><li>Ensure colleagues actively contribute to reducing operational losses, controlling costs, and maximizing profitability wherever possible.</li><li>Supervise Food &amp; Beverage service by directing, supporting, and guiding colleagues throughout the operation.</li><li>Ensure adequate staffing levels during each shift and promptly communicate any shortages or operational concerns to the appropriate manager.</li><li>Identify training and development needs within the team and provide coaching and on-the-job support.</li><li>Monitor colleague performance objectively and provide appropriate feedback, coaching, and development support.</li><li>Lead by example and promote Mandarin Oriental s philosophy, culture, Guiding Principles, and Legendary Quality Experiences.</li><li>Ensure guest preferences are recognized, recorded where appropriate, and consistently delivered by the team.</li><li>Ensure relevant supervisors and colleagues are appropriately trained in reservation procedures.</li><li>Ensure greeting, seating, order-taking, and overall service delivery are performed according to Mandarin Oriental standards.</li><li>Understand and communicate relevant upselling strategies to the team.</li><li>Ensure food and beverages are presented and served according to Mandarin Oriental standards.</li><li>Monitor guest satisfaction and proactively identify opportunities to enhance the guest experience.</li><li>Ensure colleagues are confident in handling special requests, dietary requirements, and VIP guests.</li><li>Handle guest feedback and complaints professionally and according to Mandarin Oriental standards, escalating matters to the Restaurant Manager where appropriate.</li><li>Build positive guest relationships and actively seek feedback to continuously improve service delivery.</li><li>Ensure hotel grooming, appearance, and hygiene standards are consistently maintained by all colleagues.</li><li>Ensure the assigned Food &amp; Beverage environment is maintained according to Mandarin Oriental standards.</li><li>Foster positive colleague relations, teamwork, and effective communication within the team and across departments.</li><li>Support a culture of accountability, collaboration, respect, and continuous improvement.</li><li>Perform additional duties and special projects as assigned by the Restaurant Manager or Food &amp; Beverage leadership.</li></ul><p>Health, Safety &amp; Compliance</p><ul><li>Be aware of and comply with safe working practices and all applicable FLHSS requirements, including awareness of specific workplace hazards.</li><li>Comply with local regulations and relevant food hygiene standards.</li><li>Ensure HACCP and Safe &amp; Sound procedures are consistently followed.</li><li>Wear appropriate protective clothing or equipment provided or recommended by the hotel when required.</li><li>Report defects relating to the building, equipment, or facilities according to hotel procedures.</li><li>Ensure accidents involving colleagues, guests, or visitors are promptly reported according to hotel procedures.</li><li>Attend all required fire, health, safety, food hygiene, and statutory training.</li><li>Be fully familiar with the hotel s fire safety plans and emergency procedures.</li><li>Ensure colleagues follow applicable Safe &amp; Sound, health and safety, and HACCP procedures.</li><li>Attend any additional training considered appropriate by the Head of Department.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in Food &amp; Beverage operations within a luxury hotel or high-end hospitality environment.</li><li>Previous supervisory or assistant management experience is preferred.</li><li>Strong knowledge of luxury Food &amp; Beverage service standards.</li><li>Excellent guest service and interpersonal skills.</li><li>Strong leadership, coaching, and team-management capabilities.</li><li>Ability to remain calm and professional in a fast-paced operational environment.</li><li>Strong organizational and problem-solving skills.</li><li>Ability to multitask, prioritize effectively, and make sound operational decisions.</li><li>Commercial awareness with an understanding of cost control, revenue generation, and upselling.</li><li>Strong attention to detail and commitment to quality.</li><li>Excellent verbal and written communication skills in English; additional languages are an advantage.</li><li>Good knowledge of food hygiene, HACCP, and health and safety requirements.</li><li>Confident, well-groomed, professional, warm, and approachable.</li><li>Demonstrates integrity, initiative, accountability, and a strong team spirit.</li></ul><p>Our commitment to you</p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li></ul><p>We re Fans. Are you?</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join Nomuhub and Inspire Meaningful Travel Experiences At NomuHub, we believe travel has the power to connect people, create memories, and inspire new perspectives. We are looking for a creative, passionate, and results-driven Social Media Manager who can bring our stories to life and help grow our community across the GCC and beyond remotely. If you're passionate about content creation, storytelling, audience engagement, and digital trends, we'd love to hear from you.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>SOCIAL MEDIA MANAGER</b></p><p>Full-Time · Arabic Speaker · Remote</p><p><br></p><p><br></p><p><b>REQUIREMENTS</b></p><p>•Fluent in Arabic and English (written and spoken).</p><p>•Proven experience managing social media accounts and creating engaging content.</p><p>•Strong understanding of Instagram, TikTok, LinkedIn, and emerging social media trends.</p><p>•Excellent communication, copywriting, and storytelling skills.</p><p>•Experience creating and editing short-form video content.</p><p>•Creative mindset with a strong eye for branding, aesthetics, and audience engagement.</p><p>•Ability to work independently and manage multiple projects simultaneously.</p><p><br></p><p><b>KEY RESPONSIBILITIES</b></p><p><b>Manage &amp; Grow Social Media Channels</b></p><p>•Manage and grow Nomuhub's presence across Instagram, TikTok, LinkedIn, and other relevant platforms.</p><p>•Develop and execute social media strategies aligned with business and brand objectives.</p><p><br></p><p><b>Content Creation &amp; Storytelling</b></p><p>•Plan, create, and publish engaging content that resonates with our audience.</p><p>•Write compelling captions, social media copy, and storytelling content in both Arabic and English.</p><p>•Ensure content reflects Nomuhub's brand voice and values.</p><p><br></p><p><b>Video Production</b></p><p>•Create and edit short-form videos, reels, and social media content using CapCut or similar tools.</p><p>•Stay on top of social media trends and content formats to maximize reach and engagement.</p><p><br></p><p><b>Content Planning</b></p><p>•Develop and manage content calendars.</p><p>•Coordinate content publishing and scheduling across all platforms.</p><p><br></p><p><b>Community Management</b></p><p>•Engage with followers, respond to comments and messages, and foster meaningful interactions.</p><p>•Build and nurture an active and loyal online community.</p><p><br></p><p><b>Performance Monitoring</b></p><p>•Track social media metrics, audience insights, and campaign performance.</p><p>•Provide recommendations and implement improvements based on data and trends.</p><p><br></p><p><b>Campaign Execution</b></p><p>•Collaborate with partners, creators, and internal teams to create impactful campaigns and promotions.</p><p><br></p><p><br></p><p><b>BONUS SKILLS (Highly Preferred)</b></p><p>•Graphic design experience using Canva, Adobe Creative Suite, or similar tools.</p><p>•Experience managing paid social media advertising campaigns.</p><p>•Ability to create innovative campaign ideas and content strategies.</p><p>•Photography, videography, and content production experience.</p><p>•Experience managing social media accounts and campaigns targeting GCC audiences.</p><p>•Strong understanding of GCC culture, travel trends, customer behavior, and social media preferences.</p><p>•Passion for travel, tourism, lifestyle, community building, and storytelling.</p></div>

<p>Karwa Motors is seeking a highly motivated and experienced Omani Sales &amp; Marketing Manager to lead and expand the company s commercial activities within Oman and regional markets. The candidate will be responsible for driving sales growth, managing key customer relationships, identifying new business opportunities, and developing strategic marketing initiatives related to buses, trucks, specialty vehicles, and related mobility solutions. The ideal candidate should possess strong knowledge of the commercial vehicle sector, particularly buses and trucks, along with proven experience in government, semi-government, and private sector business development.</p><p><strong>Key Responsibilities</strong></p><p><strong>Sales &amp; Business Development</strong></p><ul><li>Develop and implement strategic sales plans to achieve company sales targets and business objectives.</li><li>Identify and pursue new business opportunities in government, defense, transportation, logistics, oil &amp; gas, and private sectors.</li><li>Lead commercial negotiations, tender submissions, and contract discussions with clients and partners.</li><li>Build and maintain strong relationships with key stakeholders, clients, distributors, and suppliers.</li><li>Monitor market trends, competitor activities, and customer requirements to support strategic decision-making.</li><li>Coordinate closely with production, engineering, after-sales, and finance departments to ensure successful project execution.</li></ul><p><strong>Marketing &amp; Brand Management</strong></p><ul><li>Develop and execute marketing strategies to strengthen the company s market presence and brand positioning.</li><li>Manage participation in exhibitions, conferences, and industry events locally and internationally.</li><li>Prepare marketing materials, presentations, product profiles, and promotional campaigns.</li><li>Enhance digital marketing presence and corporate communication activities.</li><li>Conduct market research and customer satisfaction analysis.</li></ul><p><strong>Team Management</strong></p><ul><li>Lead and supervise the sales and marketing team.</li><li>Set KPIs, monitor performance, and ensure achievement of departmental objectives.</li><li>Provide coaching, mentoring, and development plans for team members.</li></ul><p><strong>Reporting &amp; Strategy</strong></p><ul><li>Prepare periodic sales forecasts, pipeline reports, and market intelligence reports.</li><li>Support management in developing long-term business expansion strategies.</li><li>Contribute to pricing strategies, partnership development, and commercial planning.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Omani Nationality is mandatory.</li><li>Bachelor s Degree in Business Administration, Marketing, Engineering, or related field.</li><li>Minimum 10 years of experience in sales and marketing, preferably within buses, trucks, commercial vehicles, automotive, or industrial sectors.</li><li>Strong understanding of the GCC commercial vehicle market is preferred.</li><li>Experience in handling government tenders and strategic accounts.</li><li>Proven track record in achieving sales targets and business growth.</li><li>Strong negotiation and communication skills.</li><li>Leadership and team management capabilities.</li><li>Strategic thinking and commercial awareness.</li><li>Excellent presentation and relationship management skills.</li><li>Ability to work under pressure and manage multiple projects.</li><li>Strong analytical and reporting skills.</li><li>Fluency in English and Arabic is preferred.</li><li>Experience in bus manufacturing, truck sales, special vehicles, or mobility solutions.</li><li>Familiarity with government procurement processes in Oman and GCC countries.</li><li>Existing network within transportation, logistics, defense, or infrastructure sectors.</li></ul>

<p>Position Information Summary The After Sales Manager is responsible for leading and managing all after-sales operations for trucks and buses, ensuring high levels of customer satisfaction, service quality, and profitability. The role oversees workshop operations, spare parts availability, warranty administration, service contracts, and customer support while ensuring compliance with manufacturer standards and company policies.</p><p>Reporting To: Chief Executive Officer</p><p>Key Responsibilities</p><ul><li>Manage the overall after-sales business, including workshop, spare parts, warranty, and field service operations.</li><li>Develop and implement strategies to improve customer satisfaction, retention, and service revenue.</li><li>Ensure efficient workshop operations, including job planning, productivity, quality control, and timely vehicle delivery.</li><li>Monitor and improve key performance indicators (KPIs) such as workshop efficiency, technician productivity, first-time fix rate, and customer satisfaction.</li><li>Oversee spare parts inventory management to ensure optimum stock levels and parts availability.</li><li>Manage warranty claims, ensuring accurate documentation and timely submission in line with manufacturer requirements.</li><li>Build and maintain strong relationships with fleet customers and key accounts through regular visits and proactive support.</li><li>Lead, coach, and develop service advisors, workshop supervisors, technicians, and parts personnel.</li><li>Ensure compliance with health, safety, environmental, and quality standards.</li><li>Prepare annual budgets, monitor expenses, and achieve departmental profitability targets.</li><li>Analyze service performance reports and implement continuous improvement initiatives.</li><li>Coordinate with sales, technical support, and manufacturers on product issues, recalls, and service campaigns.</li><li>Ensure all service processes comply with manufacturer guidelines and company policies.</li><li>Handle customer complaints professionally and ensure timely resolution.</li><li>Identify opportunities to increase after-sales revenue through maintenance contracts, value-added services, and customer loyalty programs.</li></ul><p>Qualifications</p><ul><li>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field.</li><li>Professional certifications in automotive or commercial vehicle service management are an advantage.</li></ul><p>Experience</p><ul><li>Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&amp;L management</li><li>Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer.</li><li>Experience in establishing and managing workshop operations, spare parts, warranty, and customer service.</li><li>Experience in Dealer and Service Partner Management</li></ul><p>Required Skills</p><ul><li>Strong leadership and team management skills.</li><li>Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes.</li><li>Understanding of dealer management systems (DMS), ERP systems, and workshop management software.</li><li>Strong financial and budget management skills.</li><li>Excellent customer relationship and conflict resolution abilities.</li><li>Analytical and problem-solving skills.</li><li>Effective communication and negotiation skills.</li><li>Ability to work under pressure and achieve performance targets.</li><li>Proficiency in Microsoft Office applications.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Customer Satisfaction Index (CSI)</li><li>Workshop productivity and efficiency</li><li>Technician utilization rate</li><li>First-time fix rate</li><li>Service revenue growth</li><li>Spare parts sales growth</li><li>Warranty claim accuracy and recovery</li><li>Vehicle turnaround time</li><li>Customer retention rate</li><li>Department profitability</li><li>Health and safety compliance</li></ul><p>Technical Competencies</p><ul><li>Commercial Vehicle Diagnostics</li><li>Workshop Operations</li><li>Fleet Maintenance</li><li>Warehouse &amp; Inventory Management</li><li>ERP Systems (SAP/Odoo)</li><li>Warranty Systems</li><li>Technical Reporting</li><li>Root Cause Analysis</li><li>Preventive Maintenance Planning</li><li>KPI Dashboard Development</li><li>Budgeting &amp; Financial Analysis</li><li>Contract &amp; SLA Management</li><li>Government Tender Support</li></ul><p>Language Requirements</p><ul><li>Fluent English (Mandatory) verbal and written.</li><li>Arabic (Mandatory) conversational and business communication with customers, government entities, and service partners.</li></ul><p>Other Requirements</p><ul><li>Middle East /Oman Driving License.</li><li>Willingness to travel extensively across the Sultanate of Oman and Middle east.</li><li>Ability to support customers personally during emergency breakdowns and critical fleet operations.</li><li>Strong understanding of Government procurement processes and public-sector customer expectations.</li></ul><p>Reporting Line</p><ul><li>Reports to: CEO / Dealer Principal / Aftersales Director</li><li>Direct Reports: Workshop Manager/Supervisor Service Advisors Parts Manager Warranty Administrator Field Service Team Technicians (directly or through supervisors)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in mechanical engineering, Automotive Engineering with Business Administration, or a related field. Professional certifications in automotive or commercial vehicle service management are an advantage. Minimum 10 years of experience in commercial vehicle after-sales operations, including preparing budgets and P&amp;L management. Minimum 5 years in a managerial role within a truck and bus dealership or commercial vehicle manufacturer. Experience in establishing and managing workshop operations, spare parts, warranty, and customer service. Experience in Dealer and Service Partner Management. Strong leadership and team management skills. Excellent knowledge of truck and bus maintenance, diagnostics, and repair processes. Understanding of dealer management systems (DMS), ERP systems, and workshop management software. Strong financial and budget management skills. Excellent customer relationship and conflict resolution abilities. Analytical and problem-solving skills. Effective communication and negotiation skills. Ability to work under pressure and achieve performance targets. Proficiency in Microsoft Office applications. Middle East /Oman Driving License. Willingness to travel extensively across the Sultanate of Oman and Middle east. Ability to support customers personally during emergency breakdowns and critical fleet operations. Strong understanding of Government procurement processes and public-sector customer expectations.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><br></p><p><b>Role overview</b></p><p>Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business. Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact. To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week.</p><p>* Arabic speaking is a mandatory requirement</p><p>What you will be doing:</p><p>KPIs - Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform</p><p>Upselling - Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts</p><p>Engagement - Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts</p><p>Consistency - Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churnThis list is not exhaustive and there may be other activities you are required to deliver.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>What we are looking for:</h2><ul><li>Languages - Fluent in Arabic + English</li><li>Commercial Growth - Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry</li><li>Experience - 1-2 years experience as an SDR and 1-2 years experience as a revenue generating account manager</li><li>Motivation - Shown to be commercially motivated with an ability to adapt and achieve targets</li><li>Initiative - Self-starter and proactive approach</li><li>Adaptability - Comfortable working in a fast-paced and changing environment</li><li>SMB - Experience selling into SMB</li><li>Communication - Excellent communication and listening skills</li><li>Planning Skills - Excellent time management</li><li>Work Ethic - High work ethic</li><li>Creative Thinking - Problem-solving mindset</li></ul><p>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</p>

<p>Responsibilities: Lead quality control processes from raw materials to finished products using HPLC, GC, UV, Karl Fischer, spectrophotometry, lab instruments &amp; analytical equipment.</p><p><strong>Desired Candidate Profile</strong></p><p>Professional in operation and calibration of HPLC, UV, FTIR, and all lab instruments. Must have extensive experience in preparing all QA documentation and compliance records.</p>

<p>Job Description The Building Delivery Manager is the Client focal point responsible for safe, timely and quality delivery of assigned project buildings and associated facilities, from engineering and procurement through construction, pre-commissioning, commissioning support and handover. The role provides delivery assurance, supervision and close follow-up of contractors, coordinates multidisciplinary interfaces, identifies blockers early, and drives clear corrective actions with owners and due dates to protect schedule, HSE, quality and handover readiness. Site-based role with daily interface with construction, engineering, procurement, planning, HSE, QA/QC, commissioning and operations representatives. Covers end-to-end delivery of assigned buildings, including engineering maturity, procurement readiness, construction progress, quality control, HSE performance, pre-commissioning and commissioning readiness. Lead weekly multidisciplinary meetings and ensure decisions, actions, owners and due dates are recorded and followed until closure. Escalates delivery risks, blockers and deviations through factual reporting and recommended management actions. Maintain a consolidated view of delivery status for assigned buildings from engineering through commissioning handover. Follow up contractors' mobilization, staffing, site organization, workface readiness and execution priorities. Track engineering deliverables, technical queries, approvals, design maturity and field engineering support required for construction continuity. Monitor procurement and material availability for equipment, bulk materials, construction packages and subcontracted scopes affecting site progress. Monitor construction execution, productivity, progress measurement, look-ahead planning, constraints and recovery actions. Verify that HSE requirements are understood and implemented, with prompt follow-up of observations, incidents and corrective actions. Verify quality implementation, including inspection readiness, NCR management, punch list closure and compliance with approved specifications and procedures. Coordinate construction completion, mechanical completion, system prioritization and handover sequence with commissioning stakeholders. Provide concise reporting to Client management on schedule, progress, risks, HSE, quality, blockers, contractor performance and required decisions.</p><p><strong>Desired Candidate Profile</strong></p><p>Significant experience in building, infrastructure, industrial facilities or EPC project delivery, preferably in oil and gas, LNG, petrochemical or heavy industrial projects. Strong multidisciplinary coordination experience covering engineering, procurement, construction and commissioning interfaces. Demonstrated ability to challenge contractor plans, identify delivery risks and drive timely corrective actions. Good understanding of HSE, QA/QC, construction planning, progress measurement and mechanical completion principles. Strong communication skills, with the ability to report clearly, escalate factually and coordinate stakeholders without direct line authority. Site-based mindset, hands-on follow-up and strong discipline in action tracking and closure.</p>

<p><strong>Job Purpose</strong> To contribute to the growth in volume &amp; earnings of Bank s Corporate Banking business and ensuring a healthy Corporate Banking portfolio by undertaking the management of major accounts and specialised corporate undertakings. Foster a responsible banking relationship with clients.</p><p><strong>Key Tasks and Duties</strong> Develop and nurture relationships with assigned companies and their more complex business needs. Seek to grow the business volume &amp; earnings Handle relationships independently through regular meetings with clients and establish their current and future financial needs to maximize client satisfaction Recommend the products and services that will prove profitable for both the Bank and the client. Develop and conduct relationships in line with the agreed account strategy of the respective relationship. Facilitate cross selling of NBO products including treasury, investment, cash management, liabilities and retail. Achieve volumes &amp; earnings from the portfolio being handled in line with the agreed business budget. Increase the market penetration by finding new leads and adding new accounts Seek to develop and maintain a healthy portfolio Mentor Assistant RMs to take on future role of RM Ensure timely submission of proposals to Unit Head and Head Corp Banking</p><p><strong>Desired Candidate Profile</strong></p><p>Experience Minium 8 years in banking with good experience of the commercial challenges faced in Corporate and how banking products and services can help. A good record in developing sales opportunities is essential with new and existing clients is essential. Skills required are: Good written and verbal communication skills. Good reporting skills Excellent customer skills Good written and spoken English Office technology skills Good person to person skills Good negotiation skills Good written and spoken Arabic is desirable.</p>

<p>Develop and implement the corporate communication and marketing strategy aligned with organizational objectives and business priorities. Lead the development and implementation of the company s sustainability strategy, ensuring alignment with corporate objectives, ESG commitments, and stakeholder expectations, while promoting sustainability initiatives internally and externally. Manage and coordinate the company s social investment and Corporate Social Responsibility (CSR) programs, including community engagement initiatives, partnerships, impact assessment, and communication of social value outcomes to stakeholders. Manage internal and external communication plans to ensure consistent and effective messaging across all stakeholder groups. Build and maintain strong relationships with key internal stakeholders, external partners, media representatives, and industry influencers. Lead the development and execution of corporate branding initiatives to enhance organizational reputation and brand equity. Design and manage integrated marketing campaigns across digital, social media, print, and other communication channels. Oversee corporate communications including leadership messages, employee communications, newsletters, announcements, presentations, and corporate publications. Manage the organization's digital presence, including website content, social media platforms, and other digital communication channels. Develop and execute employee engagement communication programs that support organizational culture, change initiatives, and employee experience. Monitor media coverage and public perception, identifying opportunities and risks related to corporate reputation. Manage media relations activities, including press releases, media briefings, interviews, and crisis communication responses when required. Ensure consistency and quality of corporate identity, branding standards, messaging, and visual communications across all platforms. Conduct market research, stakeholder analysis, and communication effectiveness assessments to identify opportunities for improvement. Measure, analyze, and report communication and marketing performance metrics, providing recommendations for continuous improvement. Develop communication strategies to support organizational transformation, technology initiatives, talent management programs, and business projects. Manage communication and marketing budgets effectively to maximize value and return on investment. Collaborate with cross-functional teams to ensure communication and marketing activities support business objectives and corporate priorities. Identify opportunities to enhance communication effectiveness through innovation, digital technologies, and emerging communication platforms. Manage external suppliers, agencies, designers, event organizers, and communication service providers as required. Ensure compliance with corporate policies, governance requirements, regulatory obligations, and brand standards. Support senior leadership in stakeholder engagement activities, executive communications, and strategic messaging.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Communications, Marketing, Public Relations, Business Administration, Journalism, Media Studies, or equivalent.</li><li>+8 years of relevant experience in corporate communications, marketing, public relations, or related fields.</li><li>Experience in developing and implementing integrated communication and marketing strategies.</li><li>Proven experience managing corporate branding, media relations, and stakeholder communications.</li><li>Experience in digital marketing, social media management, and content development.</li><li>Experience working within large corporate or regulated environments.</li><li>Demonstrated experience supporting organizational transformation and change communication initiatives.</li><li>Experience managing communication campaigns, events, and corporate reputation programs.</li><li>Strong leadership and stakeholder management skills.</li><li>Demonstrated strategic thinking and planning capabilities.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Ability to influence and build relationships across all organizational levels.</li><li>Strong project management and organizational skills.</li><li>Capable of leading change and driving engagement initiatives.</li><li>Strong analytical and problem-solving abilities.</li><li>Excellent verbal and written communication skills in English; Arabic is an advantage.</li><li>High level of creativity, innovation, and attention to detail.</li><li>Ability to work independently and manage multiple priorities simultaneously.</li><li>Strong relationship-building and networking skills.</li><li>Strong knowledge of corporate communications and marketing principles.</li><li>Expertise in digital communication platforms, social media management, and content marketing.</li><li>Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint.</li><li>Experience with communication analytics, digital marketing tools, and performance reporting.</li><li>Knowledge of media engagement, reputation management, and crisis communication practices.</li><li>Understanding of branding, corporate identity, and marketing campaign management.</li><li>Ability to develop communication plans, reports, presentations, and executive-level materials.</li><li>Experience managing websites, digital content management systems, and communication technologies.</li><li>ESG (Environmental, Social &amp; Governance) Reporting and Disclosure</li><li>Sustainability Strategy Development and Implementation</li><li>CSR Strategy Development and Program Management</li><li>Social Investment Planning and Community Engagement</li></ul>

<p>Lead and manage all construction activities from planning through commissioning and project handover. Develop construction execution strategies, schedules, budgets, and resource plans. Direct and coordinate contractors, subcontractors, suppliers, and construction teams. Provide construction input during engineering, procurement, and project planning phases. Oversee site construction, installation, testing, pre-commissioning, and commissioning activities. Ensure compliance with HSE regulations, quality requirements, and industry best practices. Monitor project progress against schedule, budget, and performance targets. Identify project risks and implement mitigation measures to ensure successful delivery. Manage construction interfaces between engineering, procurement, logistics, and project teams. Supervise offsite fabrication, transportation, and installation activities where applicable. Conduct regular site inspections to ensure construction quality and progress. Review contractor performance and ensure contractual obligations are achieved. Lead constructability reviews, construction readiness assessments, and project execution reviews. Provide regular project reports, updates, and presentations to senior management and stakeholders. Build and lead high-performing teams while promoting a culture of safety, accountability, and excellence.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Engineering or equivalent. Minimum 12 years of relevant experience in construction, industrial, infrastructure, energy, or EPC projects. Proven experience managing large-scale construction projects from planning through commissioning and handover. Strong background in contractor management, project execution, construction planning, and site leadership. Demonstrated ability to manage multiple stakeholders, budgets, risks, and project schedules. Excellent leadership, communication, and problem-solving skills. Professional Certification in purchasing / supply from world recognised associations is desirable. Candidates with experience in large industrial facilities, major infrastructure developments, energy projects, manufacturing plants, or EPC environments are highly encouraged to apply.</p>

<p>Develop strategies to expand the construction equipment rental and leasing business. Identify new customers and business opportunities across construction, infrastructure, road, mining, oil &amp; gas, and related sectors. Build and maintain strong relationships with contractors, project owners, and key accounts. Drive rental revenue, fleet utilization, profitability, and market share. Manage equipment deployment, availability, utilization, and fleet optimization. Coordinate with Service and Operations teams to minimize equipment downtime. Prepare rental/leasing quotations and commercial proposals and lead negotiations. Monitor contracts, renewals, collections, pricing, margins, and P&amp;L performance. Lead and motivate the Rental &amp; Leasing team and monitor KPIs. Prepare regular business performance and MIS reports for management.</p>

<p>Minimum 5 years of relevant marketing experience, with strong exposure to Digital Marketing.</p><p>Strong knowledge of digital marketing channels, tools, analytics, CRM, marketing automation, and performance measurement.</p><p>Proven experience in managing teams, marketing campaigns, budgets, and external partners.</p><p>Fluent English communication and presentation skills are required.</p><p>Arabic language skills are considered an advantage.</p><p>Strong leadership, communication, analytical, and strategic thinking skills.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Marketing, Business Administration, or a related field.</p><p>At least 2 years of team management or leadership experience.</p><p>Candidates do not necessarily need to currently hold a Marketing Manager title; Team Leads or candidates in similar leadership positions can be considered based on their responsibilities and overall experience.</p><p>Strong preference for candidates coming from Marketing Agencies, particularly those with extensive Digital Marketing exposure.</p>

<p><strong>POSITION DESCRIPTION:</strong> Position Title: Communication &amp; Marketing Manager Reports to: VP People, Technology &amp; Culture Department: People, Technology &amp; Culture Location: Muscat</p><p><strong>JOB PURPOSE:</strong> Lead the development and execution of the organization's internal and external communication, branding, marketing, and stakeholder engagement strategies to strengthen corporate reputation, employer brand, employee engagement, and market presence.</p><p>The role is responsible for developing integrated communication and marketing plans that align with corporate objectives, promote organizational values, enhance stakeholder relationships, and support business growth. The position oversees corporate communications, media relations, digital communications, branding initiatives, marketing campaigns, employee engagement communications, and reputation management while ensuring consistency of messaging across all communication channels.</p><p>The position will act in accordance with the Company s Mission, Vision, Values and Strategies, as well as policies, guidelines, governance requirements, and best international practices, while supporting national objectives and regulatory requirements.</p><p><strong>REPORTING STRUCTURE:</strong> Number of Staff Supervised Direct Reports: 2 Total: 2</p><p><strong>KEY RESPONSIBILITIES:</strong> Main tasks and responsibilities</p><ul><li>Develop and implement the corporate communication and marketing strategy aligned with organizational objectives and business priorities.</li><li>Lead the development and implementation of the company s sustainability strategy, ensuring alignment with corporate objectives, ESG commitments, and stakeholder expectations, while promoting sustainability initiatives internally and externally.</li><li>Manage and coordinate the company s social investment and Corporate Social Responsibility (CSR) programs, including community engagement initiatives, partnerships, impact assessment, and communication of social value outcomes to stakeholders.</li><li>Manage internal and external communication plans to ensure consistent and effective messaging across all stakeholder groups.</li><li>Build and maintain strong relationships with key internal stakeholders, external partners, media representatives, and industry influencers.</li><li>Lead the development and execution of corporate branding initiatives to enhance organizational reputation and brand equity.</li><li>Design and manage integrated marketing campaigns across digital, social media, print, and other communication channels.</li><li>Oversee corporate communications including leadership messages, employee communications, newsletters, announcements, presentations, and corporate publications.</li><li>Manage the organization's digital presence, including website content, social media platforms, and other digital communication channels.</li><li>Develop and execute employee engagement communication programs that support organizational culture, change initiatives, and employee experience.</li><li>Monitor media coverage and public perception, identifying opportunities and risks related to corporate reputation.</li><li>Manage media relations activities, including press releases, media briefings, interviews, and crisis communication responses when required.</li><li>Ensure consistency and quality of corporate identity, branding standards, messaging, and visual communications across all platforms.</li><li>Conduct market research, stakeholder analysis, and communication effectiveness assessments to identify opportunities for improvement.</li><li>Measure, analyze, and report communication and marketing performance metrics, providing recommendations for continuous improvement.</li><li>Develop communication strategies to support organizational transformation, technology initiatives, talent management programs, and business projects.</li><li>Manage communication and marketing budgets effectively to maximize value and return on investment.</li><li>Collaborate with cross-functional teams to ensure communication and marketing activities support business objectives and corporate priorities.</li><li>Identify opportunities to enhance communication effectiveness through innovation, digital technologies, and emerging communication platforms.</li><li>Manage external suppliers, agencies, designers, event organizers, and communication service providers as required.</li><li>Ensure compliance with corporate policies, governance requirements, regulatory obligations, and brand standards.</li><li>Support senior leadership in stakeholder engagement activities, executive communications, and strategic messaging.</li></ul><p><strong>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:</strong></p><ul><li>Bachelor's Degree in Communications, Marketing, Public Relations, Business Administration, Journalism, Media Studies, or equivalent.</li><li>+8 years of relevant experience in corporate communications, marketing, public relations, or related fields.</li><li>Experience in developing and implementing integrated communication and marketing strategies.</li><li>Proven experience managing corporate branding, media relations, and stakeholder communications.</li><li>Experience in digital marketing, social media management, and content development.</li><li>Experience working within large corporate or regulated environments.</li><li>Demonstrated experience supporting organizational transformation and change communication initiatives.</li><li>Experience managing communication campaigns, events, and corporate reputation programs.</li></ul><p><strong>Soft</strong></p><ul><li>Strong leadership and stakeholder management skills.</li><li>Demonstrated strategic thinking and planning capabilities.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Ability to influence and build relationships across all organizational levels.</li><li>Strong project management and organizational skills.</li><li>Capable of leading change and driving engagement initiatives.</li><li>Strong analytical and problem-solving abilities.</li><li>Excellent verbal and written communication skills in English; Arabic is an advantage.</li><li>High level of creativity, innovation, and attention to detail.</li><li>Ability to work independently and manage multiple priorities simultaneously.</li><li>Strong relationship-building and networking skills.</li></ul><p><br></p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Communications, Marketing, Public Relations, Business Administration, Journalism, Media Studies, or equivalent.</li><li>+8 years of relevant experience in corporate communications, marketing, public relations, or related fields.</li><li>Experience in developing and implementing integrated communication and marketing strategies.</li><li>Proven experience managing corporate branding, media relations, and stakeholder communications.</li><li>Experience in digital marketing, social media management, and content development.</li><li>Experience working within large corporate or regulated environments.</li><li>Demonstrated experience supporting organizational transformation and change communication initiatives.</li><li>Experience managing communication campaigns, events, and corporate reputation programs.</li><li>Strong leadership and stakeholder management skills.</li><li>Demonstrated strategic thinking and planning capabilities.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Ability to influence and build relationships across all organizational levels.</li><li>Strong project management and organizational skills.</li><li>Capable of leading change and driving engagement initiatives.</li><li>Strong analytical and problem-solving abilities.</li><li>Excellent verbal and written communication skills in English; Arabic is an advantage.</li><li>High level of creativity, innovation, and attention to detail.</li><li>Ability to work independently and manage multiple priorities simultaneously.</li><li>Strong relationship-building and networking skills.</li><li>Strong knowledge of corporate communications and marketing principles.</li><li>Expertise in digital communication platforms, social media management, and content marketing.</li><li>Proficiency in Microsoft Office applications including Word, Excel, and PowerPoint.</li><li>Experience with communication analytics, digital marketing tools, and performance reporting.</li><li>Knowledge of media engagement, reputation management, and crisis communication practices.</li><li>Understanding of branding, corporate identity, and marketing campaign management.</li><li>Ability to develop communication plans, reports, presentations, and executive-level materials.</li><li>Experience managing websites, digital content management systems, and communication technologies.</li><li>ESG (Environmental, Social &amp; Governance) Reporting and Disclosure</li><li>Sustainability Strategy Development and Implementation</li><li>CSR Strategy Development and Program Management</li><li>Social Investment Planning and Community Engagement</li></ul>

<p>Lead Generation & Market Development</p><ul><li><p>Identify, research, and pursue new business opportunities for the Construction and Aluminium</p></li></ul><p>divisions across the public and private sectors in Oman.</p><ul><li><p>Generate qualified leads through field visits to potential clients, consultants, contractors,</p></li></ul><p>developers, and project owners.</p><ul><li><p>Maintain an active pipeline of upcoming and ongoing tenders, projects, and enquiries relevant to</p></li></ul><p>both divisions.</p><ul><li><p>Track market trends, competitor activity, and emerging projects across the construction and</p></li></ul><p>aluminum sectors in the Sultanate.</p><p>Client & Stakeholder Engagement</p><ul><li><p>Build and maintain strong professional relationships with key decision-makers at client</p></li></ul><p>organizations, consultancy firms, and main contractors.</p><ul><li><p>Conduct regular client visits and presentations to introduce the Company’s capabilities, products,</p></li></ul><p>and project credentials.</p><ul><li><p>Represent the Company at industry events, exhibitions, supplier days, and pre-qualification</p></li></ul><p>meetings.</p><ul><li><p>Serve as the primary point of contact for prospective clients during the pre-tender and pre-contract</p></li></ul><p>stages.</p><p>Tender & Pre-Qualification Support</p><ul><li><p>Identify tender opportunities aligned with the Company’s capabilities and coordinate with the</p></li></ul><p>estimation, technical, and management teams for timely submissions.</p><ul><li><p>Lead pre-qualification submissions, registration of vendor accounts, and the updating of company</p></li></ul><p>profiles with clients and consultants.</p><ul><li><p>Coordinate site visits, technical clarification meetings, and post-tender negotiations.<br></p><p>Reporting & Pipeline Management</p><ul><li><p>Maintain an updated CRM / lead-tracking record covering enquiries, opportunities, status, and</p></li></ul><p>conversion progress.</p><ul><li><p>Submit weekly and monthly reports on lead generation, client visits, pipeline status, and conversion</p></li></ul><p>metrics.</p><ul><li><p>Provide management with regular market-intelligence updates and strategic input on business</p></li></ul><p>development direction.</p><p>Cross-Divisional Coordination</p><ul><li><p>Work closely with both the Construction and Aluminium divisional heads to align lead generation</p></li></ul><p>with each division’s capabilities, capacity, and strategic targets.</p><ul><li><p>Identify cross-selling opportunities where a single client may benefit from both divisions’ offerings.</p></li></ul><p>ATLANTIC CONSTRUCTION LLC</p><p>Page 3 of 3</p><ul><li><p>Liaise with internal estimation, technical, and project-delivery teams to ensure a smooth handover</p></li></ul><p>from lead to project award.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Nationality: Omani National (required).</p><ul><li><p>Education: Bachelor’s degree in Civil Engineering, Architecture, Business Administration, Marketing,</p></li></ul><p>or a related discipline (MBA / PG Diploma preferred).</p><ul><li><p>Experience: Minimum of 8 years’ business development, marketing, or client-facing experience</p></li></ul><p>within the local construction, real estate, or engineering sectors in Oman.</p><ul><li><p>Track Record: Demonstrable success in driving marketing strategies, generating leads, and closing</p></li></ul><p>high-value contracts</p>

<p>The Manager Business Transformation will lead and deliver enterprise-wide operational transformation initiatives across the bank to include branches and Back-Office Operations. The role is accountable for driving end-to-end process re-engineering, digital transformation, system implementation, and operational risk enhancement initiatives to ensure:</p><ul><li>Superior customer experience</li><li>Operational efficiency and cost optimization</li><li>Strong internal controls and fraud prevention</li><li>Regulatory compliance and audit readiness</li><li>Adoption of emerging technologies and automation</li></ul><p>This role requires a self-driven change leader who combines strategic thinking with hands-on execution capability and can independently drive initiatives while effectively managing cross-functional teams.</p><p><strong>Principal Accountabilities</strong></p><ol><li><strong>Enterprise Process Transformation</strong><ul><li>Identify high-impact transformation opportunities across branches and operations.</li><li>Conduct detailed End-to-End (E2E) analysis of As-Is processes.</li><li>Perform GAP analysis covering efficiency, control weaknesses, fraud risk exposure, and compliance gaps.</li><li>Redesign processes aligned with best practices, regulatory requirements, and digital enablement.</li><li>Lead implementation from concept to post-go-live stabilization.</li></ul></li><li><strong>Core Banking &amp; BPM Implementation Leadership</strong><ul><li>Act as Business Lead in Core Banking transformation projects (e.g. implementation / upgrades).</li><li>Lead BPM implementation initiatives (e.g., Newgen or similar workflow automation platforms).</li><li>Draft and review:<ul><li>Business Requirement Documents (BRD)</li><li>Functional Specifications</li><li>Solution Design Documents</li><li>UAT strategy and execution</li></ul></li><li>Ensure seamless integration between core systems, digital platforms, and operational workflows.</li></ul></li><li><strong>Digital &amp; Automation Enablement</strong><ul><li>Identify opportunities for:<ul><li>Robotic Process Automation (RPA)</li><li>Artificial Intelligence (AI)-enabled decision tools</li><li>Workflow automation</li><li>Process digitization</li><li>Open Banking and API integration</li></ul></li><li>Drive reduction of manual intervention and operational risk.</li><li>Ensure technology adoption improves both customer journey and employee productivity.</li></ul></li><li><strong>Operational Risk, Fraud &amp; Controls Enhancement</strong><ul><li>Embed strong preventive and detective controls within redesigned processes.</li><li>Minimize internal and external fraud exposure.</li><li>Ensure alignment with regulatory requirements and internal audit standards.</li><li>Partner with Risk, Compliance, and Internal Audit to proactively close control gaps.</li></ul></li><li><strong>Project &amp; Change Management</strong><ul><li>Lead multiple transformation projects simultaneously.</li><li>Manage cross-functional teams including IT, Operations, Branches, Risk, and Vendors.</li><li>Conduct Steer Cos, working groups, stakeholder alignment sessions.</li><li>Ensure structured communication to impacted stakeholders.</li><li>Drive user adoption and behavioral change across the organization.</li></ul></li><li><strong>Governance &amp; Management Reporting</strong><ul><li>Develop and publish structured MIS dashboards for:<ul><li>Transformation pipeline</li><li>Benefits realization</li><li>Risk mitigation status</li><li>Project milestones</li></ul></li><li>Provide management updates to Executive Leadership.</li><li>Ensure clear tracking of ROI and operational impact.</li></ul></li></ol><p><strong>Desired Candidate Profile</strong></p><h2>Requirements and Personal Specifications</h2><p>We are looking for a transformational leader with strong banking domain expertise.</p><ul><li>Minimum 10+ years of banking / financial services experience.</li><li>Minimum 6+ years in Business Transformation / Change Management roles.</li><li>Strong hands-on experience in:<ul><li>Branch Operations</li><li>Back-office Operations</li><li>Core Banking Implementation (T24 preferred)</li><li>BPM systems (Newgen or equivalent)</li></ul></li><li>Experience leading large-scale operational transformation initiatives.</li></ul><h3>Technical &amp; Functional Competencies</h3><ul><li>Core Banking Systems (T24 preferred)</li><li>BPM / Workflow Automation (Newgen preferred)</li><li>Process Re-engineering &amp; Lean methodology</li><li>Operational Risk &amp; Control Framework</li><li>Regulatory compliance implementation</li><li>RPA and AI exposure preferred</li></ul><h3>Leadership &amp; Behavioral Competencies</h3><ul><li>Self-driven and results-oriented</li><li>Ability to work independently and take ownership</li><li>Strong stakeholder management skills</li><li>Ability to influence senior leadership</li><li>Strong analytical and problem-solving skills</li><li>Hands-on executor (not only strategic thinker)</li><li>Able to manage teams while also performing ad-hoc deep-dive tasks</li></ul><h3>Qualifications</h3><ul><li>MBA or equivalent postgraduate qualification</li><li>Lean Six Sigma Black Belt</li><li>PMP / PMI certification preferred</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>Welcome to the voco family. Now that you are part of our family, let’s explain the role you will play.&nbsp;</span></span></p><br><p><span><span>Service at voco Muscat Al Mouj should not just be about delivering the basics. It isn’t a hygiene factor, With some subtle tweaks and areas of focus, service can be a core manifestation of the brand. As we will come to see, our Service Strategy embraces the core Brand Promise of “Reliably Different”.</span></span></p><br><p><span><span><strong>WHAT WILL I ACTUALLY BE DOING?</strong></span></span></p><br><p><span><span>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable.</span></span></p><br><p><span><span>If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience.</span></span></p><br><p><span><span><strong>Regarding the role and responsibilities, you will need to perform the followings:</strong></span></span></p><br><p><span><span>The Learning &amp; Quality Manager is responsible for fostering a culture of continuous learning and operational excellence across all departments at voco Muscat Al Mouj. This role ensures that all team members are equipped with the necessary skills, knowledge, and service standards aligned with the brand and IHG guidelines. Additionally, the position oversees the implementation and monitoring of quality assurance programs and initiatives to drive guest satisfaction and operational consistency.</span></span></p><br><span><span>• </span></span><span><span>Design, implement, and evaluate training programs that support hotel operations, brand standards, and individual growth.</span></span><br><span><span>• </span></span><span><span>Conduct training needs analysis to identify skill gaps and deliver targeted learning interventions.</span></span><br><span><span>• </span></span><span><span>Lead the on boarding and induction process for new colleagues in alignment with voco and IHG standards.</span></span><br><span><span>• </span></span><span><span>Facilitate soft skills, customer service, and leadership development programs.</span></span><br><span><span>• </span></span><span><span>Partner with department heads to support departmental training initiatives and ensure compliance with mandatory training requirements.</span></span><br><span><span>• </span></span><span><span>Maintain accurate training records and prepare training-related reports for management and IHG as required.</span></span><br><span><span>• </span></span><span><span>Lead the hotel's quality management efforts, ensuring compliance with IHG Brand Standards and internal SOPs.</span></span><br><span><span>• </span></span><span><span>Monitor performance through quality audits, internal reviews, and guest feedback platforms such as Medallia.</span></span><br><span><span>• </span></span><span><span>Develop action plans in collaboration with department heads to address areas of improvement and enhance guest satisfaction.</span></span><br><span><span>• </span></span><span><span>Champion continuous improvement initiatives and foster a culture of service excellence across the hotel.</span></span><br><span><span>• </span></span><span><span>Act as the main point of contact for IHG quality audits, LRA inspections, and guest experience programs.</span></span><br><span><span>• </span></span><span><span>Promote and embed voco’s brand culture and values through training and engagement programs.</span></span><br><span><span>• </span></span><span><span>Support hotel management in implementing colleague engagement surveys and action planning.</span></span><br><span><span>• </span></span><span><span>Drive initiatives that align with IHG’s Journey to Tomorrow and responsible business goals.</span></span><br><span><span>• </span></span><span><span>Receiving and posting cash correctly.</span></span><br><p><span><span><strong>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</strong></span></span></p><br><span><span>• </span></span><span><span>Bachelor’s degree or equivalent in Human Resources, Hospitality Management, Education, or related field.</span></span><br><span><span>• </span></span><span><span>Minimum 3–5 years of experience in a learning &amp; development or quality role within the hospitality industry; prior experience with IHG or upscale/lifestyle hotel brands is preferred.</span></span><br><span><span>• </span></span><span><span>Strong understanding of training design, facilitation, and adult learning principles.</span></span><br><span><span>• </span></span><span><span>Knowledge of quality assurance frameworks, guest satisfaction metrics, and brand compliance.</span></span><br><span><span>• </span></span><span><span>Excellent interpersonal, communication, and presentation skills.</span></span><br><span><span>• </span></span><span><span>Proficient in Microsoft Office Suite and Learning Management Systems (LMS); familiarity with IHG systems is an advantage.</span></span><br><p><span><span><strong>HOW DO I DELIVER THIS?</strong></span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that <strong>Everyone’s a Host</strong> is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful</strong> – We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natural</strong> – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<p>Key Responsibilities</p><ul><li>1. Talent Management Drive performance management processes including goal setting, mid-year reviews, annual appraisals, and development planning.</li><li>2. Employee Engagement Design and implement employee engagement calendar. Organize the session according to Employee Engagement calendar.</li><li>3. Talent Acquisition Manage recruitment activities for staff. Source candidates through recruitment agencies, job portals, referrals, and social media platforms. Interviews &amp; Onboarding</li><li>4. Learning &amp; Development (Training) Identify training needs through performance reviews, business requirements, and competency assessments. Prepare annual training plans. Coordinate internal and external training programs.</li><li>5. HR MIS &amp; Analytics Maintain and generate HR dashboards and management reports. Analyze workforce data, including headcount, attrition, recruitment status, training metrics, and employee demographics.</li><li>6. Visa &amp; Immigration Management</li><li>7. HR Operations &amp; Compliance</li></ul>