Packing & Packaging Technician Jobs in Oman
553 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Leading Medical Centre Group Muscat, Oman Diploma/Bachelor in Cardiac Technology 25 years DataFlow & Prometric preferred 7 AM to 4 PM RO Yes Yes As per company policy As per Oman Labour Law As per company policy Perform ECG, TMT, 2D Echo and Holter tests; prepare patients; assist cardiologist; maintain equipment; ensure patient safety and documentation. Daily scheduled cardiac diagnostics</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma/Bachelor in Cardiac Technology 25 years DataFlow & Prometric preferred</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Electricians, carpenters, Plumbers, Painters, helpers required for a leading Oil and gas company in Oman. It is a full time position with a 3 year contract. Salary, accommodation, insurance provided by the company. 40 hour work week.</p></div></section>
<p>Provide technical support to staff and students, ensuring timely resolution of IT issues. Install, configure, maintain, and troubleshoot desktop computers, laptops, printers, projectors, and other IT equipment. Install, update, and maintain operating systems, software applications, and educational platforms. Support and maintain wired and wireless network infrastructure to ensure reliable connectivity. Provide technical support for Learning Management Systems (LMS) and other school information systems. Maintain computer laboratories, interactive displays, smart boards, and audiovisual equipment. Assist in implementing data backup, cybersecurity, and information security procedures. Monitor IT systems, diagnose hardware and software issues, and perform preventive maintenance. Manage user accounts, passwords, and access permissions in accordance with school policies. Maintain accurate documentation of technical issues, maintenance activities, and IT inventory. Coordinate with external vendors and service providers for equipment maintenance and technical support. Support the implementation of new technologies and IT projects across the school. Ensure compliance with school policies, safeguarding requirements, health and safety regulations, and IT security standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or a related field. Professional IT certifications are preferred.</li><li>A valid IELTS certificate with an overall band score of at least 6.0 is required.</li><li>A minimum of three (3) years of experience in Information Technology and technical support.</li><li>Experience in troubleshooting and maintaining computers, printers, networks, and IT equipment.</li><li>Experience working in an educational institution or international school is preferred.</li><li>Excellent English communication skills, both written and spoken.</li><li>Strong knowledge of Windows and macOS operating systems.</li><li>Experience in computer hardware and software installation, configuration, and troubleshooting.</li><li>Good understanding of networking concepts, including LAN/WAN, switches, routers, and wireless access points.</li><li>Knowledge of Microsoft 365 and Google Workspace administration.</li><li>Strong problem-solving and analytical skills.</li><li>Excellent customer service and communication skills.</li><li>Good organizational and time management skills.</li><li>Ability to work independently and collaboratively within a multicultural environment.</li></ul>
Technicien-ne de maintien en condition opérationnelle et réglementaire des équipements de travail F/H
Technical & Labor
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Technicien-ne de maintien en condition opérationnelle et réglementaire des équipements de travail F/H</p><br><br><p>CDI</p><br><br><p>Technicien</p><br><br><p>Temps complet</p><br><br><p>En tant qu'électrotechnicien de l'équipe de maintenance de la Direction Technique, vous assurez l'entretien, le dépannage, la surveillance et l'installation d'équipements pour l'ensemble des laboratoires.<br>Les principaux moyens maintenus sont des simulateurs de mouvements, des enceintes climatiques, des moyens de levage et divers moyens d'essais de laboratoire.<br>Dans le cadre des objectifs fixés par le responsable du service Maintenance Industrielle du site d'Eragny, vous assurerez :<br>* la prise en charge des opérations de maintenance de premier niveau et l'organisation de la planification d'opérations de maintenance.<br>* l'accompagnement et l'appui technique aux équipes de maintenance externes.<br>* le suivi des indicateurs de performance des équipements, des couts de maintenance.<br>* l'implémentation du suivi des équipements dans le logiciel de GMAO du service<br>* une contribution à la rédaction des cahiers des charges et à la négociation des contrats en relation avec les responsables métier et les achats.<br>* la conformité réglementaire des équipements de travail en laboratoire (la DESP des enceintes climatiques, les VGP des moyens de levage, la norme plateforme d'essai des équipement électriques ... ).<br>* Cela implique la maitrise des réglementations afférentes a ces activités (électrique, machine, levage ...)<br>Vous reporterez directement au responsable maintenance du site d'Eragny.</p><br><br><p>Peut être amené à se déplacer sur Massy<br>Possibilité ponctuelle d'astreinte ou de travail le samedi</p><br><br><p>BAC + 2 ou plus <br>Formation Maintenance Industrielle, bonne connaissance des bases de données, GMAO (Carl Source), suite Office.<br>La connaissance des systèmes frigorifiques serait un plus.<br>Bon relationnel, communiquant, force de proposition.</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for skilled Car Tinting Technicians with expertise in automotive film installation and car care services. The ideal candidate should have hands-on experience in hidden film/tint installation , ensuring high-quality finishing and customer satisfaction.</p><p>Key Responsibilities</p><ul><li>Install car window tint films (sun control / hidden films) with precision</li><li>Perform car care services including cleaning and detailing support</li><li>Ensure bubble-free, smooth, and professional film application</li><li>Handle cutting, shaping, and fitting of tint films</li><li>Maintain tools and materials properly</li><li>Follow safety and quality standards during installation</li><li>Work effectively in a team environment</li></ul><p>Salary: 34,000 42,000 per month</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years in car tinting / automotive film installation</li><li>Must be skilled in car tinting (hidden film installation)</li><li>Ability to work in a team and deliver quality output</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Description</b></p><p><br></p><p>ITI + 5-7 years O & M Experience in Facilities Management Projects, especially - Premium Hospitals, Palaces, 5-Star Hotels, Commercial Complexes, Malls, Airports etc. Age Below 45 years</p><p><br></p><p>About Company</p><p><br></p><p>Our Client established in 1977 started its Operations to serve the Electricity, Water, and Communication sector. Since inception, the company has registered steady growth backed by committed shareholders, progressive management with dynamism and dedicated professionals</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>ITI + 5-7 years O & M Experience in Facilities Management Projects, especially - Premium Hospitals, Palaces, 5-Star Hotels, Commercial Complexes, Malls, Airports etc.</li><li>Age Below 45 years</li></ul><p></p></section>
<p>Install, calibrate, test, and maintain field instruments, transmitters, analyzers, and control valves. Perform cable laying, glanding, termination, loop checking, and testing. Conduct preventive and corrective maintenance of instrumentation equipment. Troubleshoot field devices, marshalling cabinets, and basic control-system faults. Maintain maintenance records and comply with PTW, LOTO, and hazardous-area procedures.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma in Instrumentation/Electronics Engineering with 5-8 years of experience, or ITI with 8-12 years.</li><li>At least 5 years of experience in MIDREX or HYL plants.</li><li>Ability to read P&IDs, loop diagrams, wiring diagrams, and datasheets.</li><li>Good knowledge of calibration, troubleshooting, and safety procedures.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description</p><p><br></p><p>ITI + 5-7 years O & M Experience in Facilities Management Projects, especially - Premium Hospitals, Palaces, 5-Star Hotels, Commercial Complexes, Malls, Airports etc. Age Below 45 years.</p><p><br></p><p>About Company</p><p><br></p><p>Our Client established in 1977 started its Operations to serve the Electricity, Water, and Communication sector. Since inception, the company has registered steady growth backed by committed shareholders, progressive management with dynamism and dedicated professionals</p><p><br></p><p>Negotiable</p><p><br></p><p>Free Food & accommodation, medical, insurance, transportation, yearly paid leaves etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>ITI + 5-7 years O & M Experience in Facilities Management Projects, especially - Premium Hospitals, Palaces, 5-Star Hotels, Commercial Complexes, Malls, Airports etc. Age Below 45 years.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for maintaining, repairing, and troubleshooting commercial kitchen equipment and carrying out basic electrical, plumbing, and HVAC maintenance to ensure smooth kitchen operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Repair and maintain kitchen equipment (ovens, fryers, refrigerators, dishwashers, coffee machines, etc.)</li><li>Perform preventive maintenance and troubleshoot equipment breakdowns.</li><li>Handle basic electrical, plumbing, and HVAC (FCU) maintenance.</li><li>Respond to breakdown calls and complete repairs promptly.</li><li>Maintain service records and follow safety and hygiene standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p><ul><li>Diploma/ITI in Electrical, Mechanical, or a related field.</li><li>3 5 years of experience in kitchen equipment maintenance.</li><li>Good knowledge of commercial kitchen equipment and MEP systems.</li><li>Strong troubleshooting and problem-solving skills.</li></ul><p><strong>Preferred</strong></p><ul><li>Experience in a five-star hotel, catering company, or industrial kitchen.</li></ul><p></p></section>
<p>A reputed private hospital in Sohar, Oman is urgently hiring experienced Staff Nurses to join its professional healthcare team. The hospital offers a supportive working environment, modern facilities, and excellent opportunities for career growth. Job Position : Staff Nurses (ER, LDR, IPD & NICU Head Nurse) Unlock Free Mock Test Enter your email and select your exam category. Select Exam Category DHA OMSB SCFHS (Saudi) MOH QCHP (Qatar) Other Prometric Get Free Mock Test Join Our Telegram Channel! Get Free Daily MCQs , Mock Tests & Prep Tips delivered to your phone! Your phone number stays private no one can see it in a Telegram channel. Join Now No Thanks</p><p><strong>Desired Candidate Profile</strong></p><p>The hospital offers a supportive working environment, modern facilities, and excellent opportunities for career growth.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Delivers vocational theory and practical training, prepares lesson plans, learning materials, demonstrations, workshop activities, and assessments. Supervises students during practical work, evaluates competency, records student progress, and ensures safe workshop practices.</p></div></section>
<p>Installs, assembles, maintains, and repairs heavy plant machinery, rolling mills, structural frameworks, and hydraulic/pneumatic systems. They read technical blueprints, use precision measuring tools.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>ITI/Diploma</li><li>3+Yrs Experience</li><li>must have rolling mill /Merchant Bar Mill experience</li></ul>
<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Technical support & troubleshooting</strong></p>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<p><strong>Ticket management & escalation</strong></p>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<p><strong>Basic system administration</strong></p>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<p><strong>Knowledge base & documentation</strong></p>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<p><strong>Monitoring & issue detection</strong></p>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<p><strong>Cross-functional collaboration</strong></p>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<p><strong>Technical skills</strong></p>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<p><strong>Communication skills</strong></p>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<p>POSITION SUMMARY Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Maintain and conduct daily inspections of the mechanical plant. Monitor and control property temperature. Monitor and analyze energy and utilities usage. Calibrate all controls, gauges, meters, and other equipment. Assemble, install, test, repair, and maintain electrical systems or electronic wiring. Assemble, install, and maintain pipe assemblies, fittings, valves, etc. Perform routine pool and spa maintenance. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Reach overhead and below the knees. Move in confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or a ladder. Grasp, turn, and manipulate objects of varying size and weight. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience.</p><p>License or Certification: EPA Universal Certification Driver's License HVAC Certification</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding & access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support & Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 & Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management & Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base & Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring & Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools & Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS & cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer & Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>
<p><h4>Location</h4>
<p>Oman, Muscat</p>
<h4>Start date</h4>
<p>September 2026</p>
<h4>Duration</h4>
<p>12 months renewable contract</p>
<h4>Key responsibilities</h4>
<ul>
<li>Conduct technical training needs analysis (TNA)</li>
<li>Develop, implement, and maintain technical training programs, including detailed training syllabi and course structures</li>
<li>Ensure all training programs meet regulatory and compliance requirements and align with industry best practices</li>
<li>Manage and continuously review training programs to ensure adherence to LNG regulations and operational standards</li>
<li>Develop and implement training policies and procedures</li>
<li>Prepare training manuals and deliver approved technical training courses for engineering and maintenance personnel</li>
<li>Plan and manage short and long-term training schedules, resources, and budgets</li>
<li>Establish KPIs and monitor training effectiveness and performance metrics</li>
<li>Maintain and update training materials to ensure alignment with operational requirements</li>
<li>Ensure availability and accessibility of training documentation for all stakeholders</li>
<li>Assess trainee performance and maintain training records</li>
<li>Liaise with external authorities for training approvals and with external training providers</li>
<li>Ensure adequate availability of qualified instructors, assessors, and examiners</li>
<li>Develop competency frameworks and oversee competency-based training systems</li>
<li>Manage training-related contracts, including scope development and lifecycle administration</li>
<li>Promote HSE culture and ensure compliance with HSE regulations and training requirements</li>
<li>Support competency development initiatives including coaching, mentoring, and succession planning</li>
<li>Develop and implement on-the-job training (OJT) frameworks</li>
<li>Ensure compliance with company policies and perform additional duties as required</li>
</ul>
<h4>Required qualifications</h4>
<ul>
<li>Bachelor's degree in engineering or relevant discipline (Master's preferred)</li>
<li>OPITO certified assessor</li>
<li>Training of Trainers (TOT) certification</li>
<li>10–12+ years of LNG industry experience, including at least 5 years in technical training</li>
<li>Experience in engineering training, assessment, and examination</li>
<li>Strong knowledge of technical training standards and regulatory requirements</li>
<li>Proven ability to develop and manage competency frameworks and training systems</li>
<li>Experience working with cross-functional teams in operational environments</li>
<li>Strong leadership, coaching, and mentoring capabilities</li>
<li>Excellent communication and analytical skills</li>
<li>Fluent in written and spoken English</li>
</ul>
<p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Purpose</p><p>The Technical Maintenance Officer is responsible for supporting preventive and corrective maintenance activities to ensure the proper functioning of equipment, machinery, and facility systems. The role involves assisting in troubleshooting, repairs, inspections, and maintaining operational efficiency.</p><p>Key Responsibilities</p><ul><li>Perform routine maintenance and inspection of equipment and facility systems.</li><li>Assist in troubleshooting mechanical and electrical faults.</li><li>Carry out preventive maintenance tasks as per schedule.</li><li>Support repair and replacement of faulty components.</li><li>Ensure equipment is operating safely and efficiently.</li><li>Report technical issues and maintenance requirements to supervisors.</li><li>Maintain maintenance logs and service records.</li><li>Follow safety procedures and use PPE at all times.</li><li>Assist senior technicians and engineers in maintenance activities.</li><li>Ensure tools and equipment are properly used and maintained.</li></ul><p>Working Conditions</p><ul><li>Site-based and technical work environment.</li><li>May involve physical work and field operations.</li><li>Standard working hours with possible shift work depending on operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Job Details</h2><p>Number of Vacancies: 41 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><h2>Qualifications</h2><h3>Diploma only in Mechanical Engineering, Electrical Engineering, or a related technical field.</h3><h3>Experience</h3><p>Practical Experience: 0 years (Fresh graduates are welcome to apply.)</p><h3>Technical Skills</h3><ul><li>Basic understanding of mechanical or electrical systems.</li><li>Ability to use basic tools and maintenance equipment.</li><li>Knowledge of safety procedures in technical environments.</li><li>Basic ability to read technical manuals and instructions.</li><li>Basic knowledge of Microsoft Office (Word, Excel).</li></ul><h3>Soft Skills</h3><ul><li>Strong problem-solving skills.</li><li>Attention to detail and accuracy.</li><li>Ability to work in a team environment.</li><li>Willingness to learn and develop technical skills.</li><li>Good communication and reporting skills.</li><li>Ability to work in field and operational environments.</li></ul><p>Application Note :</p><ul><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li><li>The closing date is 3rd August 2026.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Auto Electrician to join our team in Oman. The ideal candidate will have 2 to 4 years of relevant experience and should have completed at least the 10th grade. This full-time position requires a male candidate who will work from our office. <strong>Key Responsibilities:</strong> - <strong>Electrical Diagnosis:</strong> Inspect and diagnose electrical and electronic issues in vehicles to determine the root cause of problems. - <strong>Repair and Maintenance:</strong> Perform repairs and routine maintenance on vehicle electrical systems, ensuring all components are functioning properly. - <strong>Installation of Parts:</strong> Install new electrical components, such as batteries, sensors, and wiring, to enhance vehicle performance and safety. - <strong>Testing Systems:</strong> Use diagnostic tools and equipment to test the functionality of electrical systems, ensuring everything operates efficiently. - <strong>Troubleshooting:</strong> Identify issues quickly and provide effective solutions to minimize vehicle downtime and ensure customer satisfaction. - <strong>Documentation:</strong> Maintain accurate records of repairs and services performed for both customer and company reference.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong understanding of vehicle electrical systems and components.</li><li>Experience in using diagnostic tools and equipment effectively.</li><li>Ability to work independently and as part of a team.</li><li>Good problem-solving skills, allowing you to identify issues and propose solutions.</li><li>Effective communication skills to explain problems and solutions to colleagues and customers.</li><li>A commitment to safety and compliance with regulations in the automotive industry.</li><li>Experience 2 - 4 Years</li><li>Qualification 10th Pass</li></ul><p></p></section>
<p>We are urgent hiring FRESHERS or those having 1 Years experience in India on Infra Projects and wiling to join immediately.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Updated CV</li><li>Academic Certificate of Graduation and above</li><li>Experience certificates if any</li><li>Passport copy clear (Please attach your Passport last Visa cancelled page if you were present earlier with any employer of current hiring country)</li><li>Recent Photograph</li><li>Mobile number</li><li>Your current Location</li><li>Minimum time required to join in Oman</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Descriptio</b>n ITI + 5-7 years O & M Experience in Facilities Management Projects, especially - Premium Hospitals, Palaces, 5-Star Hotels, Commercial Complexes, Malls, Airports etc. Age Below 45 years.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>ITI + 5-7 years O & M Experience in Facilities Management Projects, especially - Premium Hospitals, Palaces, 5-Star Hotels, Commercial Complexes, Malls, Airports etc.</li><li>Age Below 45 years.</li></ul><p></p></section>