Operation Specialist Jobs in Oman
2049 Jobs Found
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<p><b>Job Brief: </b></p>
<p>Bank seeking a skilled resource under Payment Systems to support and manage the Compliance and other Issuing & Acquiring implementations under Payment Systems (Digital Transformation) which has direct or indirect impact on the clients Mandates. In this role, resource will be responsible manage Mandates in coordination with Card Business and other stakeholders for clients Compliance mandate changes and other key initiative by client and work closely with cross-functional teams and stakeholders to deliver timely and effective solutions. </p>
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<p><b><br></b></p><p><b>Key Responsibilities: </b></p> <ul> <li>Manage Payment scheme Projects & CR as a Technical point of contact for all Payment Compliance and POS related client Mandate. </li> <li>Provide necessary support to channels, middleware and other systems integrated with Payment Issuing & Acquiring applications w.r.t impact of the client mandates.</li> <li>Drive end-to-end integration strategy across Issuing & Acquiring systems, third-party integration, data points and payment scheme to ensure seamless data integrity and security to adhere to client compliance mandates.</li> <li>Responsible to provide strategic technical support and architectural governance to other teams for the best practices, PA-DSS standards, and robust solution delivery.</li> <li>Understand the solution architecture and technical design for the Issuing & Acquiring platforms to ensure bank opt for the right solution design for the key areas like Regulatory Payment Compliance, internal Compliance and other Issuing & Acquiring solutions.</li> <li>Managing technical project deliverables in line with the project plan and commitment to bank's Issuing & Acquiring team.</li> <li>Recording and managing technical compliance related issues and escalating where necessary. </li> <li>Managing skills and techniques including people, communications, risk & change management, with a strong focus on operational excellence. </li> <li>Resource will be engaged to have controlled deployment of patches, fixes and other changes on clients Compliance and POS applications with aim to achieve well-documented and controlled deployments so that clarity and transparency is maintained. </li> <li>The candidate should have strong knowledge and hands on Payment applications with proven experience for domestic card scheme.</li> <li>Resource should understand Payment Scheme application architecture and technical knowledge to analyse impact of relevant changes is a must.</li> <li>Prepare production technical golive checklist considering deployments done during testing life cycle.</li> <li>Partner with internal and external stakeholders to elicit, analyse, validate, and translate complex business requirements into scalable technical solutions required to comply with clients mandates.</li> <li>Align technology initiatives with organizational strategy and business objectives by fostering stakeholder collaboration, managing expectations, and ensuring solution delivery maximizes business value.</li> <li>Provide post-production support and continuous service improvement initiatives by resolving critical issues, implementing clients enhancements, and ensuring platform stability based on operational insights and evolving clients mandates.</li> <li>Drive continuous improvement by evaluating project outcomes against defined KPIs, conducting post-implementation reviews, capturing lessons learned, and identifying opportunities for process optimization, innovation, and operational excellence.</li> </ul>
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<p>Principal Accountabilities: </p> <ul> <li>Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. </li> <li>Provide insights, suggestions and feedback to managers and leads.</li> <li>Analysis, review and advice for End-to-End Integrations. Dedicated support to finalize the BRD and design specifications FS with team in Business Analysis/Pre-development Phase.</li> <li>Prepare Test Setup buildup document which will become basis for later on prod setup buildup which should contain:</li> <li>Hardware Requirement, Software Requirement, Software patches/updates detail & Setup. </li> <li>Smooth handing over of the production environment to the operations department.</li> <li>Hands-on knowledge on Oracle PL/Sql is a must.</li> </ul>
<p>Qualification: </p> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or related field.</li> <li>Master's degree in Business Administration or relevant field preferred.</li> </ul>
<p>Experience:</p> <ul> <li>Minimum of 15+ years of experience in Payment systems preferably for Payment Compliance and Issuing & Acquiring solutions.</li> <li>Proven experience for handling domestic card scheme program preferably in GCC market.</li> <li>Strong knowledge of payment protocols, APIs, and integration technologies. </li> <li>Ability to work under pressure and manage multiple priorities. </li> </ul>
<p>Soft Skills: </p> <ul> <li>Deep understanding of payment processing systems and technologies</li> <li>Knowledge of major payment networks (Visa, Mastercard, etc.)</li> <li> <br> <ul> <li>Familiarity with banking systems and financial protocols<br> </li> </ul> </li> <li> <br> </li> </ul>
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<p><span><span><strong>About Us</strong></span></span></p><br><p><span><span>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. </span></span></p><br><p><span><span><strong>Your Day to Day</strong></span></span></p><br><p><span><span>At InterContinental Muscat, the Tomato Restaurant offers a sophisticated and inviting space where guests can relax, connect, and refined all-day dining. We’re now seeking a passionate and experienced Restaurant Supervisor to support or Tomato restaurant team in delivering warm, seamless, and elevated service within this elegant social hub. </span></span></p><br><p><span><span><strong>What we need from you</strong></span></span></p><br><ul><li><span><span>Supervise the restaurant during service, ensuring a premium guest experience aligned with InterContinental’s luxury standards.</span></span></li><li><span><span>Support and guide team members during shifts, making sure they follow service and grooming standards.</span></span></li><li><span><span>Coordinate daily operational tasks, including set-up & pack down, ensure seamless service to a 5-star standard, timely table turn around, and staff delegation.</span></span></li><li><span><span>Manage roster adjustments and shift coverage in real-time to support efficient service delivery.</span></span></li><li><span><span>Look after stock and supplies – place orders, help with stock counts, and fix any stock issues.</span></span></li><li><span><span>Interact professionally with guests, offering warm, attentive service and resolving issues in a timely manner.</span></span></li><li><span><span>Deliver training and mentorship to new and current team members, focusing on refined service techniques and product knowledge.</span></span></li><li><span><span>Follow all safety and health rules, and make sure the team works safely too.</span></span></li><li><span><span>Collaborate effectively with the kitchen team and other departments to support seamless operations and guest satisfaction.</span></span></li></ul><p><span><span><strong>What We Need from You</strong></span></span></p><br><ul><li><span><span>Minimum 2 years’ experience in a senior Food & Beverage or supervisory role, ideally within a premium dining environment.</span></span></li><li><span><span>A confident leader with a hands-on approach and a strong sense of responsibility.</span></span></li><li><span><span>Ability to maintain high service standards in a dynamic, guest-facing environment.</span></span></li><li><span><span>Excellent communication and interpersonal skills, with a strong guest-first mindset.</span></span></li><li><span><span>Knowledge of stock and inventory control systems is beneficial.</span></span></li><li><span><span>Sound understanding of health & safety compliance.</span></span></li><li><span><span>Impeccable personal presentation and a commitment to reliability.</span></span></li></ul><p><span><span><strong>What you can expect from us: </strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business. </span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><p><span><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</span></span></p><br><br> </div>
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<span>Mindrift is looking for highly skilled Vibecode specialists to join the Tendem project (https://tendem.<br>ai/) and drive specialized data scraping workflows for real-world use cases.<br> Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows for real-world applications.<br> In this role, you'll apply your expertise in web scraping, data extraction, and data processing to deliver accurate, reliable, and high-quality results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing tools such as Apify, OpenRouter, and other technologies, alongside your own technical expertise and approaches.<br> Key Responsibilities Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage available tools and custom workflows to accelerate data collection, validation, and task execution while meeting defined requirement.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Educational qualifications At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong technical foundation and practical experience with scripting, automation, and data extraction workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with modern development tools and technologies, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Technical Skills (Essential) Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Additional requirements Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $37 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<p>To support the implementation of Health, Safety, and Environment (HSE) policies, procedures, and programs on-site, ensuring day-to-day compliance with legal and organizational requirements. The HSE Officer is responsible for conducting inspections, supporting incident investigations, delivering toolbox talks, and promoting a safe, healthy, logistic plans and environmentally responsible workplace under the guidance of the HSE Manager, once onboard.</p><p><b>KEY ACCOUNTABILITIES AND RESPONSIBILITIES</b></p><ul><li>Conduct regular safety inspections and risk assessments to identify potential hazards in the workplace. Ensure that identified hazards are reported and addressed through corrective actions. Able to make a Risk Assessment form as per regular safety inspections.</li><li>Support day-to-day compliance with health and safety laws, regulations, and standards at the site/work location. Keep up to date with health and safety legislation and industry s best practices.</li><li>Assist the HSE Manager in implementing and reviewing health and safety policies, procedures, and programs at the site level.</li><li>Deliver toolbox talks and safety training/inductions for employees on proper use of equipment, emergency protocols, first aid, and other relevant health and safety topics. Organize drills, such as fire drills, to ensure readiness in emergencies</li><li>Support the investigation of accidents, near misses, and safety-related incidents, and help determine causes and propose corrective actions. Maintain detailed records of incidents and accidents.</li><li>Prepare Daily, Weekly and Monthly HSE Reports on health and safety performance, including accident rates, safety inspections, and training records, and submit to the HSE Manager. Maintain records of all safety-related documentation for compliance purposes.</li><li>Support the implementation of emergency response procedures (e.g., fire, chemical spills, medical emergencies). Ensure that all employees are aware of and trained in emergency procedures.</li><li>Monitor the correct use of safety equipment and ensure that appropriate PPE is available to employees and inspection, and maintenance of Personal Protective Equipment (PPE). Regularly inspect safety equipment for maintenance and replace damaged items</li><li>Work closely with managers, supervisors, and employees to foster a safety culture. Recommend improvements to workplace safety practices and culture. Stay informed about new safety technologies and practices that can enhance workplace safety.</li><li>Conduct and report daily and weekly to the HSE Manager on HSE toolbox talks and site walkarounds to ensure ongoing compliance and hazard identification.</li><li>Investigate accidents, incidents, near misses, and unsafe conditions, and prepare detailed investigation reports with recommendations.</li><li>Monitor high-risk activities, including excavation, lifting operations, work at height, confined space entry, hot work, and electrical work.</li><li>Inspect firefighting equipment, first aid facilities, emergency exits, and welfare facilities to ensure readiness and compliance.</li><li>Monitor housekeeping standards, waste management practices, environmental protection measures, and pollution prevention controls.</li><li>Maintain accurate HSE records, inspection reports, incident reports, training records, and statutory documentation.</li><li>Conduct regular HSE audits and inspections to verify compliance with company procedures, client requirements, and applicable legislation.</li><li>Follow up on corrective and preventive actions to ensure timely closure of identified findings.</li><li>Promote a positive safety culture through effective communication, coaching, employee engagement, and continuous improvement initiatives.</li><li>Ability to work independently and effectively within multidisciplinary teams</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor's degree in health and safety, environmental, occupational health, or a related field/equivalent.</li><li>Professional HSE certification such as IOSH Managing Safely or NEBOSH International General Certificate (IGC) is preferred</li><li>Bachelor with minimum 7 years of experience in a health and safety role, preferably in a similar industry (Facilities management/Construction)</li><li>Diploma with minimum 10 years of experience in a health and safety role, preferably in a similar industry (Facilities management/Construction)</li><li>Experience in construction or high-rise building projects is an advantage</li><li>Familiarity with international HSE management standards, including ISO 45001 (Occupational Health and Safety) and ISO 14001 (Environmental Management).</li><li>Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.</li><li>Good command of written and spoken English language skills is an advantage.</li></ul>
<p><strong>INTRODUCTION TO GGGI</strong> The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page. In the Sultanate of Oman, GGGI has partnered with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program . The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs) . The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.</p><p><strong>POSITION SUMMARY</strong> Based in Salalah, in Dhofar Governorate, Oman, the Senior Program Assistant will provide essential administrative, logistical, and programmatic support to ensure the smooth day-to-day operation for the ARISE Program. Reporting directly to the ARISE Program Lead (Chief of Party), the Senior Program Assistant will be the backbone of the office, coordinating internal and external meetings, managing travel itineraries, processing documentation, and assisting the broader technical team in executing program activities effectively and efficiently.</p><p><strong>PURPOSE</strong></p><ul><li>Take responsibility for day-to-day administrative and logistical activities needed for the successful implementation of the ARISE Program in Salalah.</li><li>Provide comprehensive logistical support in the organization and delivery of program-related events, including the Program Steering Committee (PSC), Program Management Committee (PMC), regional workshops, training sessions, and high-level stakeholder meetings.</li><li>Ensure consistency and quality across technical documents, reports, and presentations.</li><li>Contribute to research, analysis, and stakeholder engagement across the public and private sectors.</li><li>Support internal reporting, monitoring, and knowledge management tasks</li><li>Perform administrative support including note-taking, agenda development, calendar updates, and the maintenance of an organized program filing system.</li></ul><p><strong>ENGAGEMENT</strong></p><ul><li>Reports directly to the Chief of Party - ARISE Program Lead and works closely with the broader technical team.</li><li>Collaborates actively with internal technical teams to ensure that workshops, training sessions, and meetings smooth delivery.</li><li>Coordinates with GGGI s Regional Office (RO-MENA) and HQ teams for administrative alignment, travel approvals, and general operational compliance.</li><li>Engages with Omani government stakeholders (e.g., Environment Authority, Dhofar Municipality) and local community partners to facilitate meeting arrangements, protocol, and correspondence.</li><li>Liaises with external vendors and service providers (e.g., hotels, travel agencies, event venues) to ensure smooth logistical support for program activities.</li><li>Represent the program in meetings, workshops, and calls as delegated, ensuring effective follow-up and timely documentation.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in environment, sustainable development, climate change, public policy and relevant subject, Advance degree is an advantage.</li><li>A minimum of 2 to 4 years of relevant professional experience in office administration, logistics, event coordination, or project support. Experience with international organizations, NGOs, or government agencies is a strong advantage.</li><li>Preferred at least 2 to 4 years of experience in climate change, sustainability data analysis, ESG reporting, policy implementation, program management or other fields relevant to this assignment.</li><li>Experience in day-to-day engagement with Government ministries and agencies. Specific experience with commercial banks is a distinct advantage.</li><li>Experience in organizing consultations, validation meetings, workshops, and capacity building events.</li><li>Experience in organizing and managing technical training and workshops.</li><li>Experience working in developing countries.</li><li>Good level of proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, MS Teams), and familiarity with Enterprise Resource Planning (ERP) systems is a plus.</li><li>Exceptional analytical, writing, and presentation skills in English are required.</li><li>Fluency in Arabic is an asset for this role and is highly desirable.</li><li>Ability to review, synthesize information and produce high quality reports.</li><li>Ability to absorb and understand technical information and relay it to others.</li><li>Detail-oriented striving for quality and consistency in all outputs and communications.</li><li>Output-oriented, demonstrating creativity, innovation, and an entrepreneurial drive.</li><li>Excellent communication (both written and oral) and facilitation skills.</li><li>Understand and actively support GGGI's mission, vision and values.</li><li>Promote an organizational culture of trust, transparency, respect and partnership.</li><li>Excel at problem solving, ask questions and seek support when needed, share easily information and knowledge with others both internally as externally.</li><li>Manage emotions and stress positively, build rapport and resolves conflict easily.</li><li>Strong ability to work independently and/or remotely, while maintaining productivity.</li><li>Be able to lead and manage a project independently, while knowing when to seek advice and liaise closely with the relevant GGGI structures.</li></ul>
<p> <strong>Role Objective</strong> </p> <p> <strong>JOB CONTENT</strong> </p> <p>To support the Budgeting & Control Section Head in planning, preparing, and monitoring the Bank s Budget and Rolling Plan. Coordinate with departments, consolidate budgets, and ensure adherence to financial plans. Facilitate the budgetary process and provide financial analysis to support effective management decision-making and strategic alignment.</p> <p> </p> <p> <strong>2. Duties and Responsibilities</strong> </p> <p>1. Budget Preparation & Consolidation</p> <p>1.1 Assist in the preparation and consolidation of the annual budget by collecting data from departments, business lines, and strategic initiatives.</p> <p>1.2 Coordinate with department heads and budget owners to ensure timely and accurate submission of budget proposals.</p> <p>1.3 Provide justifications and explanations to Management and the Board for the proposed budgets.</p> <p>1.4 Preparation & maintenance of the complete budget working files and related documents</p> <p> </p> <p>2. Rolling Forecasting & Capital Planning</p> <p> Develop, maintain, and continuously update rolling forecasts covering profitability, balance sheet growth, liquidity, capital adequacy, and key business drivers. </p> <p> Coordinate with business units and support functions to incorporate changing market conditions, business assumptions, and strategic initiatives into rolling forecast models. </p> <p> Support the preparation of forward-looking financial projections for Management, Board Committees, Shareholders, and regulators, ensuring consistency with approved strategic and business plans. </p> <p> Provide forecast inputs and analytical support for ICAAP, Capital Planning, and other regulatory submissions required by the Central Bank of Oman. </p> <p> </p> <p>3. Monitoring & Performance Reporting</p> <p>3.1 Monitor departmental and overall budget performance to ensure alignment with approved financial plans.</p> <p>3.2 Identify and analyze variances between actual and budgeted figures, and report insights to the Budgeting & Control Section Head.</p> <p>3.3 Support reforecasting efforts and ensure accurate and timely performance reporting through monthly, quarterly, and periodic reports (including income statements, balance sheets, and cash flow statements).</p> <p> </p> <p>4. Financial & Strategic Analysis</p> <p>4.1 Conduct financial and transactional analysis to identify trends, cost-saving opportunities, and performance improvement areas.</p> <p>4.2 Provide recommendations to improve budget efficiency and support strategic decision-making.</p> <p> </p> <p>5. Cost Control & Optimization</p> <p> </p> <p>5.1 Implement and support cost control measures, including participation in cost review meetings and development of a cost accounting model/system for management accounts.</p> <p>5.2 Promote continuous improvement in budgeting and cost management practices by aligning with the best international practices and enhancing productivity.</p> <p> </p> <p>6. Strategic Alignment & Integration</p> <p>6.1 Support departments in developing strategies aligned with functional and organizational goals, ensuring both vertical and horizontal integration.</p> <p>6.2 Prepare financial projections for long-term planning and regulatory purposes, including inputs for ICAAP documentation required by the Central Bank of Oman.</p> <p> </p> <p>7. Governance & Compliance</p> <p>7.1 Ensure all budget-related activities and documentation comply with internal policies and external regulations.</p> <p>7.2 Stay updated with changes in financial regulations and adjust practices accordingly.</p> <p>7.3 Supervise communication and implementation of policies and procedures to maintain adherence to organizational and legislative standards.</p> <p> </p> <p>8. Teamwork & Operational Support</p> <p>8.1 Manage or support daily operations within the budgeting function, enabling effective teamwork and high performance.</p> <p>8.2 Contribute to the ongoing development and refinement of systems, processes, and reporting frameworks to support operational efficiency.</p> <p> </p> <p>9. Other Duties</p> <p>9.1 Perform any other tasks assigned from time to time by the manager or management.</p> <p> </p> <p> </p> <p>KEY INTERACTIONS</p> <p>1. Internal</p> <p> Board, Management & all internal department and branches As per operational activities</p> <p> </p> <p>2. External</p> <p> Shareholder(s), Auditors As part of operational activities</p> <p> </p> <p>3. Level of external interaction </p> <p> This position requires a low to medium level of external interaction</p><p><strong>Desired Candidate Profile</strong></p><p> <strong>MINIMUM EDUCATION, QUALIFICATIONS SKILLS</strong> </p> <p>Education:</p> <p> Required: Bachelor's degree in relevant discipline. Preferred: Master's degree in relevant discipline and/or professional qualification such as ACCA or CFA.</p> <p>Experience:</p> <p> 3 to 5 years of experience in relevant discipline.</p> <p>Special Skills & Knowledge:</p> <p> Strong analytical and numerical skills.</p> <p> Proficiency in budgeting and financial management models and ERP system.</p> <p> Excellent communication and interpersonal skills.</p> <p> Attention to detail and accuracy in financial reporting.</p> <p> Proficient in spreadsheets for data analysis, budgeting models, and financial reporting.</p> <p> Good command of word applications for report writing and documentation.</p> <p> Fluent in Presentation applications for preparing budget presentations and communicating financial insights to management.</p> <p> Fluent in reading, writing, and speaking Arabic and English</p>
<p>Role Purpose: Lead Omantel's customer-facing digital estate the Customer Experience Platform (CEP), web and portals, conversational channels, and self-care machines as the primary way customers discover, buy, pay, and manage their subscriptions. Deliver flawless core telecom journeys across B2C, B2B, and B2X, converting assisted volume into digital and growing in-channel revenue. Grow lifestyle capability on the CEP by deploying and commercializing contracted partnerships, extending it from a self-care utility into a daily engagement destination, and proving the value of both layers through frequency, stickiness, and lifetime value.</p><p>Position Information Unit: CCCO Division: Digital Growth Location: Muscat Grade: L2 Line Manager: General Manager Digital Growth</p><p>Key Accountabilities</p><ul><li>Lead Omantel s digital channel strategy and roadmap across the CEP (Customer Experience Platform), web and portals, conversational channels, and self Service machines, sequencing core telecom excellence as the priority and lifestyle expansion as a deliberate adjacency.</li><li>Drive the digital channels roadmap in alignment with Omantel's commercial, customer experience, digital transformation, and revenue growth priorities.</li><li>Act as business owner of the CEP, Omantel's primary digital engagement, self-service, and revenue-generating channel, holding backlog priority, release planning, and acceptance of delivered functionality, and upholding full Arabic and English parity, and accessibility standards.</li><li>Own and continuously enhance end-to-end telecom digital journeys across mobile, fixed, broadband, prepaid and postpaid, recharge, bill payment, subscriptions, service requests, complaints, and account management serving B2C, B2B, and B2X customers through seamless sales, servicing, and support.</li><li>Build lifestyle capability on the CEP (Customer Experience Platform) through partnerships across verticals extending the platform beyond core connectivity into daily customer engagement.</li><li>Deliver the digital revenue target through core in channel sales, payments and e-commerce owning the funnel end to end and optimizing conversion at every step.</li><li>Expand digital self-service capability to reduce dependency on traditional channels, retail, contact centers, and assisted channels, and deliver the agreed digital to assisted interaction ratio by segment.</li><li>Ensure digital channel stability, availability, reliability, and performance through proactive monitoring, incident management, and business continuity readiness, including partner dependent services.</li><li>Establish governance for demand management, prioritization, release planning, UAT, production readiness, and post launch performance tracking.</li><li>Partner with the Emerging Technology team to introduce AI, automation, personalization, analytics, and innovative capabilities into customer-facing channels.</li><li>Use analytics, customer feedback (Voice of the Customer), complaints, app reviews, and journey insight to identify pain points and drive improvement, making experimentation routine, and define and monitor KPIs across core telecom performance and lifestyle engagement to show how the two reinforce each other in driving frequency of use, stickiness, and customer lifetime value.</li><li>Collaborate with Technology, CX, Commercial, Enterprise, Marketing, Operations, Retail, Care, Legal, Compliance, and Product teams to deliver integrated digital solutions.</li><li>Manage the channel technology and agency vendor portfolio and own the digital channels OPEX and CAPEX budget, ensuring compliance with telecom regulation, consumer protection, data privacy and consent, PDPL (Oman s Personal Data Protection Law), and information security.</li><li>Build and lead a high-performing digital channels team, fostering a customer centric, data led, performance driven, and innovation focused culture, and supporting Omanisation and national talent development through hiring, capability building, and succession planning.</li></ul><p>Key Competencies</p><p>Leadership</p><ul><li>Align teams around digital channel strategy and priorities.</li><li>Lead change, innovation, and continuous improvement.</li><li>Make clear decisions and resolve conflicts effectively.</li><li>Develop team capability through coaching and empowerment.</li></ul><p>Behavioral</p><ul><li>Champion the customer, defending journey quality and experience standards under delivery and commercial pressure.</li><li>Drive results with strong ownership and accountability.</li><li>Make timely, data-informed decisions.</li><li>Demonstrate ethics, compliance, and responsible governance.</li><li>Build strong relationships with stakeholders, vendors, and partners, and manage commercial performance against agreed terms.</li></ul><p>Technical</p><ul><li>Own and optimize telecom digital journeys across self-service, conversational, e-commerce, and self-care machine channels.</li><li>Improve customer experience through analytics, experimentation, feedback, and journey insight.</li><li>Drive digital sales, conversion, transaction success, and revenue contribution.</li><li>Manage roadmap, requirements, UAT, releases, and continuous enhancements.</li><li>Enable partner and lifestyle propositions on the platform through integration readiness, onboarding, and in-channel commercial performance.</li></ul><p><strong>Desired Candidate Profile</strong></p>Minimum role requirements: Bachelor in relevant discipline Professional certification in the field is preferable 8 years of relevant experience & at least 3 years in a managerial position
<p>1. JOB DETAILS: Job Title: Account Assistant Reports to: Finance Operations Lead Location: Muscat Division: Finance Department: Finance Prepared / Revision: Sep 2026 2. JOB PURPOSE: Support the Finance team in day-to-day accounting activities, with a primary focus on accounts payable, invoice processing, supplier records, reconciliations, payment documentation, and accurate record keeping in accordance with company policies and procedures. The Account Assistant is responsible for assisting with the verification and recording of financial documentation, maintaining supplier records, supporting payment processing and reconciliations, and providing accounting support for month-end closing and routine financial reporting activities. The role works closely with the Finance team, Procurement, internal departments, and suppliers to help ensure accurate records, timely processing, and effective financial controls. 3. JOB DIMENSIONS: Revenues/ Budget: 0 Direct Reports: 0 Indirect Reports: 0 4. KEY ACCOUNTABILITIES: Assist in processing and verifying supplier invoices, credit notes, and payment requests in accordance with approved policies and procedures. Check that invoices are properly supported, approved, and coded, and record them accurately in the financial system. Match supplier invoices against purchase orders, contracts, and supporting documentation and follow up on missing information. Assist in preparing supplier payments and payment supporting documents for review, approval, and timely processing. Maintain accurate accounts payable records, supplier balances, and supporting documentation. Assist with supplier statement reconciliations and follow up on outstanding discrepancies with the relevant teams. Track outstanding invoices, payment schedules, and accounts payable aging and highlight overdue or pending items. Coordinate with Procurement and other departments to obtain required documents and resolve routine invoice, purchase order, and payment-related issues. Respond to routine supplier inquiries, provide payment status updates where appropriate, and escalate complex matters when required. Support month-end and year-end closing activities by preparing accounts payable information and supporting schedules. Prepare basic accounts payable reconciliations, schedules, aging reports, and routine financial reports under guidance. Assist with reconciliation of accounts payable and relevant general ledger accounts. Assist in preparing monthly bank reconciliations through ERP, checking for differences, and supporting timely resolution of any discrepancies Support the accurate recording and classification of accounts payable transactions in line with approved accounting practices. Assist with internal and external audit requirements by organizing and providing supporting documents and reconciliations. Follow company financial policies, internal controls, delegated authorities, and applicable accounting requirements in all assigned activities. Maintain complete and accurate filing of invoices, payment records, supplier documentation, reconciliations, and other finance records. Support the maintenance and updating of supplier information in the financial system and ensure supporting documents are available. Support improvements to accounts payable processes, record keeping, accuracy, and efficiency as directed by the Finance team. Provide accounts payable information to the Finance and Treasury teams to support payment scheduling and cash flow planning. Maintain confidentiality, accuracy, and proper handling of financial and supplier information. Prepare routine reports required by management and perform other related finance and accounting support tasks as instructed from time to time. 5. COMMUNICATIONS & WORKING RELATIONSHIPS: Internal: Chief Financial Officer Finance Team Procurement / Supply Chain Business Support GRC Other Departments Subsidiaries and Portfolio Companies External: Suppliers and Service Providers Banks and Financial Institutions External Auditors Consultants Other relevant external stakeholders</p><p><strong>Desired Candidate Profile</strong></p><p>6. QUALIFICATIONS, EXPERIENCE & SKILLS: Qualifications: Diploma or Bachelor s degree in Accounting, Finance, Business Administration, or a related discipline. Relevant accounting or finance training or certification is advantageous. Experience: 0-2 years of relevant accounting, accounts payable, or finance experience. Fresh graduates with relevant internship or practical training may be considered. Exposure to invoice processing, supplier reconciliations, payment support, basic accounting, or financial record keeping is preferred. Experience using ERP or financial accounting systems is advantageous. Technical Competencies Leadership/Behavioural Competencies Accounts Payable Invoice Processing Supplier Reconciliation Payment Processing Basic Financial Accounting Basic General Ledger Reconciliation Accounts Payable Aging Month-End Closing Basic Financial Reporting Internal Controls ERP / Accounting Systems Microsoft Excel Policies & Procedures Analytical Thinking Attention to Detail Quality Focus Problem Solving Fostering Communication Stakeholder Engagement Outcome Driven Operational Excellence Agility Teamwork & Collaboration Accountability Integrity Time Management Confidentiality Solidarity</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: Telecommunication Engineer</p><p>Reports To: Telecommunications Manager / Engineering Manager</p><p>Job Details</p><p>Number of Vacancies: 2 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The Telecommunication Engineer is responsible for designing, implementing, maintaining, and optimizing telecommunications systems and networks to ensure reliable, efficient, and secure communication services across the organization.</p><p>Key Responsibilities</p><ul><li>Design, implement, and maintain telecommunications infrastructure, including voice, data, and wireless communication systems.</li><li>Monitor network performance and ensure the availability and reliability of telecommunication services.</li><li>Troubleshoot and resolve telecommunications and network-related issues.</li><li>Support the installation, configuration, testing, and commissioning of telecommunication equipment and systems.</li><li>Conduct preventive and corrective maintenance activities for communication networks and equipment.</li><li>Coordinate with vendors, contractors, and service providers to support telecommunications projects and operations.</li><li>Ensure compliance with company standards, telecommunications regulations, and industry best practices.</li><li>Prepare technical reports, network documentation, drawings, and operational procedures.</li><li>Evaluate and recommend upgrades and improvements to telecommunications systems.</li><li>Provide technical support and guidance to internal teams and end users.</li></ul><p>Qualifications</p><p>Bachelor s Degree in Telecommunications Engineering, Electronics Engineering, Electrical Engineering, Communications Engineering, or a related field.</p><p>Experience</p><p>Practical Experience: 0 (No prior work experience required)</p><p>Internship or academic projects in telecommunications are an advantage.</p><p>Technical Skills</p><ul><li>Knowledge of telecommunications networks, transmission systems, and communication protocols.</li><li>Basic understanding of fiber optic networks, wireless communication systems, and IP-based technologies.</li><li>Familiarity with routing, switching, VoIP, and network security principles.</li><li>Basic knowledge of network monitoring and troubleshooting tools.</li><li>Ability to read and interpret technical drawings, network diagrams, and specifications.</li><li>Understanding of telecommunications standards and regulations.</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving skills.</li><li>Good communication and teamwork abilities.</li><li>Willingness to learn and develop technical skills.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Good organizational and documentation skills.</li><li>Attention to detail and commitment to quality.</li></ul><p>Working Conditions</p><p>Office and field-based work environments. May require site visits, network maintenance activities, and support during outages or emergency situations.</p><p>Application Note :</p><ul><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li><li>The closing date is 3rd August 2026.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Telecommunications Engineering, Electronics Engineering, Electrical Engineering, Communications Engineering, or a related field.</li><li>Practical Experience: 0 (No prior work experience required)</li><li>Internship or academic projects in telecommunications are an advantage.</li><li>Knowledge of telecommunications networks, transmission systems, and communication protocols.</li><li>Basic understanding of fiber optic networks, wireless communication systems, and IP-based technologies.</li><li>Familiarity with routing, switching, VoIP, and network security principles.</li><li>Basic knowledge of network monitoring and troubleshooting tools.</li><li>Ability to read and interpret technical drawings, network diagrams, and specifications.</li><li>Understanding of telecommunications standards and regulations.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication and teamwork abilities.</li><li>Willingness to learn and develop technical skills.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Good organizational and documentation skills.</li><li>Attention to detail and commitment to quality.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Project Manager (Omani National) -Electrification & Automation – Muscat, Oman Siemens strongly believes in the value of a Digital Portfolio, hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant’s intuitive buildings which are comfortable, safe, secure and energy efficient. Smart infrastructure from Siemens intelligently connects energy systems, buildings and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development. Join our Smart Infrastructure Electrification & Automation division as a Project Manager and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow . Your Role – International, Challenging and Future-Oriented! In this role you will manage customer projects, according to defined Project Management (PM) standards and customer requirements and you will have responsibility for economic results. You will: Manage single- and multiple Substation Control System (SCS) /SCADA solution projects. Lead all phases of assigned projects—from planning to execution and final closeout. Manage the cost, schedule, quality, and technical performance of the assigned project(s). Define project milestones and ensure alignment with master plans and timelines. Communicate expectations, updates, risks, and progress clearly to leadership, and customers. Lead and drive multi-disciplinary and cross functional teams, including engineering, operations, vendor management, logistics and services to ensure successful project execution. Provide routine status reports covering scope, budget, schedule, and performance. On a regular basis, informing customers, management, project team and additional interested parties (Stakeholders) of the project status. Carry out Risk Identification and Mitigation. Monitor cash-flow planning and activate appropriate escalation procedures. Handle customer expectations throughout the entire project lifecycle. Conduct diagnostics to resolve root causes and implement corrective actions. Coordinate overall planning of the project and decide on allocation of resources. Develop strategies to continue and/or reinforce engagements to the customer. Ensure strong proposal and contract management on the project. Evaluating impacts of changed requirements/ delivery items regarding costs, project plan etc. Monitor milestone and adherence to budgets and initiate actions to minimize non-conformance cost. Maintain constant communication with customers, outside contractors or other stakeholders. May coordinate agreed commissioning measures onsite, together with Service team. Adhere to PM standards and Business Conduct Guidelines (e.g. Tax regulations, Export Control, EHS). Manage and coordinate all temporarily assigned project staff. Manage the Project completion/ close out and the acceptance of delivery units and services incl. validation and verification and organize the finalized handover to the customer and involved parties. Your Qualifications and Skills – Digital and Solid! Bachelor’s degree in Electrical / Electronics Engineering. Relevant year of experience- 5 to 8 years. Expertise in Substation Control System (SCS) /SCADA/RTU and knowledge of Gas and Air insulated Switchgear, Protection relays will be an added advantage. Any required certification- PMP/ Siemens Certification preferable (or willingness to obtain within one year of hire). Experience of project management with P&L responsibility. Experience in order execution of Substation Control System (SCS) /SCADA solution projects with direct interface to the customer/ public authorities/ subcontractor and factories. Personal skills-Excellent in communication and planning Language skills-Fluent in English What else do you need to know? As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference. Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds We are looking forward to receiving your online application. Please note: Only complete applications can be considered in the selection process.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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Oman </div>
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<p>The Accountant - Fixed Assets & Accounts Payable is responsible for maintaining the integrity of the company's fixed asset records and payables ledger. This role manages the complete Accounts Payable cycle from invoice receipt and verification to payment processing and supplier reconciliation and ensures the Fixed Asset Register is accurately maintained with proper recording of acquisitions, disposals, depreciation, and physical verification. The role also supports monthly and year-end financial closing, VAT compliance, audit preparation, and ERP system operations within the Finance department of a multi-location F&B and retail business.
Key Accountabilities
A. Accounts Payable Management
a) Manage the end-to-end Accounts Payable process, including receiving, verifying, recording, reconciling, and processing supplier invoices, utility bills, employee reimbursements, petty cash claims, and other trade and non-trade liabilities, ensuring all transactions are properly authorized, accurately recorded, and processed in accordance with company policies and approved payment terms.
b) Prepare supplier payment schedules, monitor outstanding payables, perform supplier statement reconciliations and balance confirmations, investigate and resolve invoice discrepancies, payment issues, and supplier queries, while ensuring timely settlement of liabilities and maintaining healthy supplier relationships.
c) Maintain complete Accounts Payable records, supporting documentation, filing systems, payment schedules, and audit trails, ensuring compliance with internal controls, accounting standards, VAT, and company policies.
B. Fixed Asset Management
a) Maintain the Fixed Asset Register by accurately recording asset acquisitions, transfers, disposals, capitalization, depreciation, barcoding, and asset movements in accordance with company policies and applicable accounting standards.
b) Perform monthly reconciliation between the Fixed Asset Register and the General Ledger, prepare fixed asset schedules and analyses, coordinate periodic and annual physical verification exercises across all business locations, and ensure proper documentation and approval for all asset transactions.
C. Financial Reporting and Period-End Closing
a) Assist in monthly, quarterly, and annual financial closing activities by preparing journal entries, reconciliations, schedules, management reports, MIS reports, KPI reports, and other financial analyses required for management decision-making, budgeting, and statutory reporting.
b) Support budget monitoring activities, prepare VAT and tax schedules as required, provide financial information and variance analysis, and assist in the preparation of statutory financial statements and year-end accounts.
D. Audit, Compliance and Risk Management
a) Ensure compliance with company policies, accounting standards, VAT regulations, taxation requirements, and internal control procedures while maintaining confidentiality of all financial and organizational information.
b) Prepare audit schedules and supporting documentation for internal and external audits, perform account reconciliations, participate in internal reviews and risk assessments, and recommend corrective actions and process improvements to strengthen financial controls and operational efficiency.
E. Systems, Process Improvement and General Support Support ERP-related accounting activities by coordinating with system administrators and IT teams to resolve operational issues, participate in system enhancements, testing, upgrades, and continuous process improvement initiatives to improve efficiency and control.
F. General Responsibilities
a) Support the Finance Manager and department leadership in achieving departmental objectives.
b) Prepare VAT, tax reports, and supporting schedules as required.
c) Prepare KPI reports related to Accounts Payable and Fixed Assets.
d) Provide backup support to finance team members during leave or peak workload periods.
e) Assist with internal audit assignments, financial analysis, and special projects.
f) Perform any other duties assigned by the Finance Manager, Senior Finance Accountant, or Chief Financial Officer.</p><p>Education & Experience:
Bachelor's Degree in Accounting, Finance, Commerce, or a related field.
Professional accounting qualifications will be an added advantage.
Minimum 2 years of relevant accounting experience, preferably within the F&B, Retail Chain, Hospitality, or Multi-Location Business environment.
Proven hands-on experience in Accounts Payable and Fixed Asset Accounting.
Experience using ERP systems and computerized accounting software.
Exposure to financial reporting, month-end and year-end closing, VAT filing, and audit support
Skills & Knowledge
Strong knowledge of accounting principles, Accounts Payable, and Fixed Asset Accounting.
Good understanding of budgeting, internal controls, VAT regulations, and taxation compliance requirements.
Excellent analytical, numerical, and reconciliation skills with high attention to detail and accuracy.
Strong organizational, planning, and time-management skills with the ability to manage multiple priorities and deadlines. Commitment to continuous improvement, operational excellence, and professional development
Strong communication and interpersonal skills — able to liaise effectively with internal teams, suppliers, and auditors.
Ability to work independently and collaboratively as part of the Finance team.
Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP, financial modelling) and Microsoft Office applications. Proficiency in ERP accounting systems; experience with system upgrades and process improvement initiatives.
Strong problem-solving, decision-making, and critical-thinking abilities.
High level of integrity, confidentiality, and professional ethics.</p>
<p> <strong>Role Objective</strong> </p>
<p> To drive business growth for AIS Chemistry and Microbiology laboratory services by developing customer relationships, identifying new business opportunities, and exploring commercially viable testing parameters and services in coordination with the laboratory teams.</p>
<p> <strong>Duties and Responsibilities</strong> </p>
<p> . Business Development and Revenue Growth </p>
<p> Support the Business Development Manager in implementing business development plans for Chemistry and Microbiology laboratory services. </p>
<p> Identify, pursue, and develop new business opportunities across existing and potential customer segments. </p>
<p> Promote the full range of AIS Chemistry and Microbiology laboratory services to customers and prospective clients. </p>
<p> Identify opportunities to increase business from existing customers through additional testing requirements, parameters, and recurring testing programs. </p>
<p> Develop new customer relationships through customer visits, meetings, networking, referrals, and market engagement. </p>
<p> Follow up on business leads, quotations, proposals, and customer inquiries through to commercial closure. </p>
<p> Contribute toward the achievement of assigned laboratory revenue, sales, customer acquisition, and business growth targets. </p>
<p> Maintain an active pipeline of business opportunities and regularly report progress to the Business Development Manager. </p>
<p> New Parameters and Service Development </p>
<p> Identify potential new testing parameters and laboratory services based on market demand, customer requirements, regulatory developments, and emerging industry needs. </p>
<p> Engage with existing and prospective customers to understand new or changing testing requirements. </p>
<p> Assess the commercial potential of proposed new parameters, including expected demand, potential customers, business volume, and market opportunity. </p>
<p> Coordinate with the Chemistry and Microbiology Lab Leads to evaluate the technical feasibility of proposed parameters and services. </p>
<p> Prepare or contribute to business cases and recommendations for introducing new laboratory parameters and services. </p>
<p> Support the commercial introduction and promotion of newly approved testing capabilities. </p>
<p> for timely resolution. </p>
<p> Coordinate customer complaints and service concerns with the relevant laboratory and operational teams. </p>
<p> Identify customers at risk of reducing or discontinuing business and recommend appropriate retention actions. </p>
<p> Gather customer feedback and communicate relevant improvement opportunities internally. </p>
<p> Monitor customer demand and market response to newly introduced services and identify further growth opportunities. </p>
<p> C. Customer Relationship and Customer Service </p>
<p> Act as a key commercial contact for customers using AIS Chemistry and Microbiology laboratory services. </p>
<p> Build and maintain strong, professional, and long-term relationships with existing and prospective customers. </p>
<p> Understand customer businesses, testing requirements, service expectations, and future needs. </p>
<p> Provide customers with accurate information regarding available laboratory services, testing parameters, sample requirements, turnaround times, and commercial terms, in coordination with the relevant teams. </p>
<p> Proactively follow up with customers to ensure satisfaction and identify opportunities for additional business. </p>
<p> Respond promptly and professionally to customer inquiries and coordinate internally </p>
<p> Market Intelligence and Business Opportunity Analysis </p>
<p> Monitor market trends, regulatory developments, customer requirements, and developments within the laboratory-testing sector. </p>
<p> Gather information on competitor services, testing capabilities, pricing trends, turnaround times, and market positioning. </p>
<p> Identify gaps between AIS's existing laboratory services and market requirements. </p>
<p> Identify promising customer segments, industries, testing requirements, and market opportunities for future development. </p>
<p> Recommend potential areas of business expansion to the Business Development Manager. </p>
<p> Provide market and customer intelligence to support laboratory development and business-planning decisions. </p>
<p> Commercial Proposals and Opportunity Management </p>
<p> Internal Coordination </p>
<p> Work closely with the Business Development Manager, Chemistry Lab Lead, Microbiology Lab Lead, Business Operations, Quality, Finance, and other relevant functions. </p>
<p> Coordinate customer requirements with laboratory and operational teams to support effective service delivery. </p>
<p> Communicate major customer requirements, anticipated sample volumes, new opportunities, and business priorities to relevant internal stakeholders. </p>
<p> Participate in customer, commercial, laboratory, and business-planning meetings as required. </p>
<p> Provide laboratory teams with customer and market feedback that may support service improvement and development of new capabilities. </p>
<p> Escalate significant customer, commercial, or business risks to the Business Development Manager. </p>
<p> Business Performance and Reporting </p>
<p> Maintain updated records of business-development activities, customer visits, opportunities, quotations, and conversions. </p>
<p> Prepare periodic reports on pipeline status, customer activities, new business opportunities, proposed parameters, and market developments. </p>
<p> Monitor assigned business-development and revenue targets.</p>
<p> </p><p><strong>Desired Candidate Profile</strong></p><p style="font-size: 11px;"><span style="font-size: 11px;">University Degree in Food Technology or a similar field</span></p><p style="font-size: 11px;">A master s in marketing will be an added advantage</p><p style="font-size: 11px;">Experience: (Years and nature of experience)</p><p style="font-size: 11px;">Minimum 5 years of experience in a similar role in a third-party testing laboratory.</p><p style="font-size: 11px;">Special Skills & Knowledge</p><p style="font-size: 11px;">Good understanding of food science and food technology.</p><p style="font-size: 11px;">Thorough working knowledge of Chemistry and Microbiology laboratory testing services and commonly required testing parameters.</p><p style="font-size: 11px;">Understanding of the commercial application of laboratory parameters within the food and related sectors.</p><p style="font-size: 11px;">General understanding of laboratory workflows, sample requirements, testing processes, and turnaround times.</p><p style="font-size: 11px;">General awareness of ISO/IEC 17025 and laboratory accreditation requirements.</p><p style="font-size: 11px;">Understanding of relevant food regulatory and customer testing requirements.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>WHAT WILL I ACTUALLY BE DOING? </p><br><p>The overarching Service Style at voco is based around the concept of hosting. Hosting is an intuitive, appealing and positive concept the embodies the voco brand and service experience. It’s all about thinking and taking care of others, being thoughtful to their needs and ensuring they’re always happy, relaxed and comfortable. If there’s on thing we know, it’s that a great Host is at the heart of every great stay. That’s why all our staff play the role of Host for our guests at voco. Everyone is empowered to take responsibility for making sure things are done well, and everyone is proud to deliver Reliably Different experience. </p><br><p>Regarding the role and responsibilities, you will need to perform the followings: </p><br><p>As the Food & Beverage Manager at the upcoming voco Muscat Al Mouj, you will spearhead all F&B operations across restaurants, bars, room service, and banquets. Your mission is to ensure operational excellence, deliver exceptional guest experiences, and drive financial performance. As a pre-opening team member, your creativity and leadership will shape our food & beverage culture from launch day. </p><br><ul><li>Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints making sure you maintain a high level of guest satisfaction. </li><li>Analyze guest insights to identify and meet customer expectations and build on guest loyalty. </li><li>Regularly communicate with guests to ensure expectations are met. </li><li>Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers. </li><li>Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues. </li><li>Drive a great working environment for teams to thrive - linking up departments to create sense of one team. </li><li>Promote teamwork and quality service through daily communication and coordination with other departments. </li><li>Manage hotel food and beverage marketing programs and participate in and maintain system-wide food and beverage marketing programs and promotions. </li><li>Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef.</li><li>Handle food and beverage inventory procedures.</li><li>Help prepare the hotel’s annual budget and the setting of departmental goals. </li><li>Monitor budget and control expenses with a focus on food, beverage, and labor costs. </li><li>Identify additional sales opportunities to enhance revenue. </li><li>Drive promotions that deliver great dining experiences for guests at a good value</li><li>Receiving and posting cash correctly.</li></ul><p>WHAT ARE THE REQUIREMNTS AND KEY COMPETENCIES?</p><br><ul><li>University / College degree holder in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major.</li><li>3-4 years’ experience in a similar position or a related field with a proven record of accomplishment or success.</li><li>Excellent written and spoken communication skills in English and Arabic with other languages preferred.</li><li>Experience in a 5-star hotel/resort international chain is essential.</li><li>Able to handle stressful situations, work in a fast-paced environment and prioritize well.</li><li>High level of energy, work ethics and drive to achieve operational and business goals.</li><li>Strong leadership, team building, interpersonal and communication skills.</li><li>Strong analytical, problem solving and organizational skills.</li><li>Display a positive attitude and strong work ethic.</li><li><span><span>An eye for detail and a focus on quality standards.</span></span></li></ul><p><span><span>HOW DO I DELIVER THIS?</span></span></p><br><p><span><span>The idea of a Host in a hotel in itself is not unusual. The idea that Everyone’s a Host is unique. It conveys a sense that everyone at the hotel takes responsibility, is empowered to and proud to deliver a Reliably Different experience. Our Service Style is delivered by letting our Thoughtful, Unstuffy, and Charming voco personality shine through, by demonstrating our three Service Behaviours (Be Thoughtful, Be Natural, and Make It Memorable). Here’s how to Host a guest the voco way.</span></span></p><br><p><span><span><strong>Be Thoughtful </strong>– We pride ourselves on delivering the important things that our guests need and value consistently – every day, every stay. We’re Hosts our guests can always count on.</span></span></p><br><p><span><span><strong>Be Natura</strong>l – We’re genuine, natural Hosts – always friendly, relaxed and charming. We get to know our guests and build a personal rapport, putting them at their ease throughout their stay.</span></span></p><br><p><span><span><strong>Make It Memorable</strong> – We’re Hosts who share our local knowledge and personal recommendation to help guests get the most from their stay. We look for ways to surprise and delight our guests, indulging them with little acts of kindness that make their stay memorable.</span></span></p><br><p><span><span>The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or requirements / qualifications of the job.</span></span></p><br><br> </div>
<p><h4>About Al-Futtaim</h4>
<p>Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.</p>
<h4>Overview of the role</h4>
<p>The role of PRO involves providing efficient and compliant Government Relations support by managing immigration, residency, and regulatory transactions with government authorities. The primary purpose is to ensure the timely processing of employee-related services, maintain accurate documentation, and facilitate effective communication between the Company and external government entities. The PRO supports business continuity by ensuring compliance with applicable laws and regulations while delivering responsive administrative support to internal stakeholders, thereby fostering strong relationships with government officials and internal departments.</p>
<h4>What you will do</h4>
<p><strong>Immigration & Visa Services</strong><br>
<li>Process and submit all types of employment and residency visa applications.</li>
<li>Submit manual visa applications and supporting documents where required.</li>
<li>Follow up on delayed visa applications and provide status updates.</li>
<li>Submit requests for amendments and corrections to employee immigration records.</li>
<li>Coordinate directly with immigration officers to obtain approvals and resolve application-related issues.</li>
<li>Ensure compliance with immigration regulations and company requirements.</li></p>
<p><strong>Residency Card Services</strong><br>
<li>Process first-time resident card registrations.</li>
<li>Handle residency card renewals and replacements.</li>
<li>Submit and collect residency cards from the relevant authorities.</li>
<li>Process corrections and updates to employee personal information.</li>
<li>Monitor and follow up on all residency-related applications.</li></p>
<p><strong>Government Liaison & Regulatory Support</strong><br>
<li>Deliver and follow up on official correspondence with the Ministry of Labour and other government entities.</li>
<li>Submit applications, requests, and supporting documents to relevant authorities.</li>
<li>Process and follow up on transactions with municipalities and regulatory authorities.</li>
<li>Visit government departments to obtain information, collect documents, and resolve administrative matters.</li>
<li>Maintain effective relationships with government officials and stakeholders.</li></p>
<p><strong>Medical & Employee Documentation Support</strong><br>
<li>Submit employee medical examination forms to relevant authorities and medical centers.</li>
<li>Collect completed medical reports and ensure proper documentation.</li>
<li>Assist employees with government-related documentation and procedural requirements.</li></p>
<p><strong>Mail & Document Administration</strong><br>
<li>Collect official mail and correspondence from Oman Post.</li>
<li>Deliver outgoing correspondence to government and external entities.</li>
<li>Receive, distribute, and track incoming and outgoing documents.</li>
<li>Maintain organized records and filing of official correspondence and government documents.</li></p>
<p><strong>Vehicle Registration Services</strong><br>
<li>Process vehicle registration renewals and related documentation.</li>
<li>Coordinate with relevant authorities to ensure compliance with licensing requirements.</li></p>
<p><strong>Status Reporting</strong><br>
<li>Prepare and submit periodic status reports on all Government Relations transactions, including visas, residency cards, labour approvals, and other government-related matters.</li>
<li>Maintain accurate records and trackers for all pending, completed, and overdue transactions.</li>
<li>Escalate critical issues, delays, and compliance risks to management in a timely manner.</li>
<li>Provide regular updates to stakeholders on the progress of government-related applications and requests.</li></p>
<p><strong>Administrative & Team Support</strong><br>
<li>Provide administrative support to the Government Relations team.</li>
<li>Assist colleagues with operational and government-related requirements.</li>
<li>Support office operations and departmental activities.</li>
<li>Perform additional Government Relations and administrative duties as assigned.</li></p>
<h4>Required skills to be successful</h4>
<li>Strong knowledge of Omani immigration, visa, residency, and labour procedures.</li>
<li>Proficiency in using relevant government portals and e-services (e.g., ROP, MOL, and other government platforms).</li>
<li>Excellent communication, coordination, and follow-up skills.</li>
<li>Fluency in Arabic and English (spoken and written).</li>
<h4>What qualifies you for the role</h4>
<li>Diploma or Bachelor's degree in Business Administration, Public Administration, Public Relations, or a related field.</li>
<li>2-3 years of experience in Government Relations, Public Relations (PRO), Immigration Services, or a similar administrative role.</li>
<li>Practical experience dealing with the Royal Oman Police, Ministry of Labour, Civil Status Department, municipalities, and other government authorities.</li>
<li>Valid Omani driving licence and willingness to travel to government authorities as required.</li>
<p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p>
<p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p>
<p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>
<p><br></p><h3>PURPOSE</h3><ul><li>Collaborate with the Program Director to develop and finalize the Phase 1 ARISE Program Procurement Plan</li><li>Monitor the execution of the procurement plan ensuring that all the procurement activities are planned, have allocated budgets and are being implemented within the approved timeline</li><li>Collaborate with the Program Director and the Team to ensure the Procurement Plan is periodically updated, as per the workplan needs</li><li>Provide periodic updates to the Program director and the team on any delays, challenges or bottlenecks, identify and escalate potential procurement risks, delivery delays, market shortages, and suggest proactive solutions to the Program Director and the team</li><li>Assist the team in drafting Terms of Reference (ToRs) and technical specifications for goods and services in compliance with GGGI Rules and Regulations and the Grant Agreement conditions</li><li>Prepare contracts, ensuring the technical clearance before submission.</li><li>Take procurement actions in compliance with GGGI Procurement rules and regulations, manage the end-to-end procurement process using GGGI internal systems and GGGI s Templates for Quotations requests and Invitations to BID</li><li>Follow up on the delivery of key milestones by the contractors, as relevant and applicable..</li><li>Ensure transparent, efficient, and cost-effective acquisition of equipment, and services</li><li>Maintain and track records for the audit purposes</li><li>Ensure all procurement actions strictly adhere to GGGI Procurement Policies, delegation of authority limits, and specific donor procurement requirements where applicable</li><li>Provide the support to organize, facilitate and/or deliver onboarding, training, and learning initiatives on procurement for MENA personnel.</li><li>Provide the support to deliver training and support capacity building of MENA staff to ensure widespread knowledge and understanding of procurement processes, policies and procedures.</li></ul><h3>ENGAGEMENT</h3><ul><li>Reports directly to the ARISE Program Director and works closely with the Financial Control Senior Associate and the broader PIU technical team.</li><li>Works closely and collaboratively with the GGGI HQ Procurement Unit in Seoul to coordinate processes, ensure institutional compliance, and proactively solve any technical or system-related procurement issues.</li><li>Collaborates actively with internal technical teams to ensure that technical specifications, TORs, and evaluation criteria are highly accurate and aligned with procurement standards.</li><li>Engages with local and international vendors, contractors, and consulting firms to facilitate bidding and contract negotiations.</li><li>Liaises with Omani government entities to ensure alignment on logistics, customs, and administrative arrangements.</li></ul><h3>DELIVERY</h3><ul><li>Launch the procurement process timely, using GGGI systems and in compliance with GGGI rules and regulations and the donor requirements, when applicable</li><li>Assist the ARISE Program Team effectively and timely provided when needed to develop quality ToRs and Technical specifications documents</li><li>Maintain procurement plan of the Phase 1 Oman ARISE initiative, including regular, timely updates and risk assessment to align with project implementation plan and budget</li><li>Track records maintained for audit-ready documentation</li><li>Perform other tasks assigned as per required instructions, in support of the implementation of initiatives assigned with the MENA Regional PIU Support team</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>QUALIFICATIONS</h3><ul><li>Bachelor's degree in business administration, supply chain management, procurement, finance, law, or a related field. A Master's degree or professional procurement certification (e.g., CIPS) is an added advantage.</li><li>A minimum of 5 years of experience in Procurement, contract management, and supply chain operations.</li><li>Proven experience handling complex procurements, including large-scale construction works and international consulting services, preferably within an international organization, NGO, or government agency.</li><li>Good level of proficiency in Enterprise Resource Planning (ERP) systems and E-Procurement software.</li><li>Exceptional analytical, writing, and presentation skills in English are required.</li><li>Fluency in Arabic is an asset for this role and is highly desirable.</li></ul><h3>FUNCTIONAL</h3><ul><li>Deep understanding of and strict adherence to public/international procurement principles (transparency, fairness, value for money), rules, and regulations.</li><li>Demonstrated experience in project procurement monitoring, budgeting, and delivery.</li><li>Ability to work closely with technical experts to review and finalize technical bidding documents, terms of references (TORs), and inception reports.</li><li>Exceptionally organized with excellent prioritization skills and high attention to detail.</li><li>Ability to manage external vendors, consulting firms, and coordinate procurement delivery across multiple internal technical teams without direct line management authority.</li><li>Strong organizational skills and attention to detail, with the ability to manage competing priorities in a time-sensitive environment (e.g., executing critical procurements during the inception phase).</li><li>Solutions-oriented mindset, with a proactive and adaptive approach to problem-solving during complex vendor negotiations and contract management.</li><li>Commitment to collaboration, transparency, data ethics, and continuous learning within a complex, multi-stakeholder environment.</li></ul><h3>CORPORATE</h3><ul><li>Understand and actively support GGGI's mission, vision and values.</li><li>Promote an organizational culture of trust, transparency, respect and partnership.</li><li>Excel at problem solving, ask questions and seek support when needed, share easily information and knowledge with others both internally as externally.</li><li>Manage emotions and stress positively, build rapport and resolves conflict easily.</li><li>Strong ability to work independently and/or remotely, while maintaining productivity.</li><li>Be able to lead and manage a project independently, while knowing when to seek advice and liaise closely with the relevant GGGI structures.</li></ul>
<p><br></p><h3>Investor Relations and Engagement</h3><ul><li>Develop and maintain trusted, long-term relationships with existing and prospective investors.</li><li>Lead investor meetings, roadshows, presentations, due-diligence sessions, and follow-up engagement throughout the fundraising cycle.</li><li>Coordinate the preparation of pitchbooks, proposals, investment presentations, due-diligence materials, and investor communications.</li><li>Ensure that investor messaging is clear, consistent, accurate, and aligned with each fund's investment strategy, performance profile, and commercial terms.</li><li>Maintain regular communication with investors and ensure the timely resolution of enquiries and information requests.</li></ul><h3>Function Establishment and Governance</h3><ul><li>Establish the operating model for TANMIA's Capital Raising and Investor Relations function, including its processes, governance, systems, and reporting arrangements.</li><li>Develop an investor-segmentation and targeting framework based on investor profile, strategic fit, mandate, appetite, and likelihood of conversion.</li><li>Implement a structured pipeline-management process covering origination, qualification, engagement, due diligence, negotiation, and closing.</li><li>Establish appropriate investor-relationship management tools, records, documentation standards, and management dashboards.</li><li>Build, develop, coach, and mentor the investment team, progressively developing internal capability across fundraising, investor coverage, relationship management, product positioning, market sounding, negotiation, and closing.</li><li>Establish structured knowledge-transfer, and on-the-job development arrangements to ensure that the function develops sustainable institutional capability.</li><li>Develop appropriate talent-development plans for the function and identify high-potential staff who can progressively assume broader fundraising and investor-relations responsibilities.</li><li>Promote a strong fundraising and investor-oriented culture across the Investment Department and the wider organization by increasing awareness of institutional fundraising approaches, investor expectations, fundraising cycles, marketability considerations, and the importance of incorporating investor perspectives into product development.</li></ul><h3>Internal Coordination</h3><ul><li>Engage with the investment teams at an early stage of developing new funds, investment products, vehicles, and mandates to conduct preliminary market sounding and assess investor appetite, preferred structures, commercial terms, and positioning before the product is finalized.</li><li>Provide structured investor and market feedback to the investment teams and actively contribute to refining the investment concept, structure, target size, economics, terms, positioning, and fundraising strategy to improve marketability and probability of successful capital raising.</li><li>Act as the bridge between the investment teams and the investor market throughout the product-development process, ensuring that relevant investor feedback is incorporated while maintaining the integrity of TANMIA's investment objectives and commercial requirements.</li><li>Work closely with the investment teams to align fundraising priorities with fund strategies, transaction pipelines, commercial terms, and closing timelines.</li><li>Coordinate with Legal, Risk, Compliance, Finance, and Operations to support investor onboarding, due diligence, documentation, and closing requirements.</li><li>Support executive management in strategic investor discussions and external stakeholder engagement.</li></ul><h3>Performance and Reporting</h3><ul><li>Deliver agreed annual and periodic capital-raising targets.</li><li>Maintain a reliable, up-to-date pipeline showing investor status, expected commitment, probability of conversion, next action, and anticipated closing date.</li><li>Provide regular reports to the Executive management covering fundraising progress, pipeline value, conversion rates, investor feedback, risks, and required actions.</li><li>Monitor market developments, competitor activity, investor appetite, and fundraising trends across Oman and the GCC.</li></ul><h3>Regulatory and Compliance</h3><ul><li>Conduct all fundraising and investor-engagement activities in accordance with applicable laws, regulatory requirements, internal policies, and delegated authorities.</li><li>Ensure compliance with relevant licensing, marketing, investor-classification, confidentiality, sanctions, anti-money laundering, and know-your-customer requirements.</li><li>Work with Legal and Compliance to ensure that investor materials and external communications receive the required review and approval before circulation.</li><li>Duties and responsibilities as required</li></ul><h3>Key Competencies :</h3><ul><li>Institutional capital raising and commercial origination</li><li>Senior stakeholder and investor relationship management</li><li>Strategic networking and market access</li><li>Negotiation and closing capability</li><li>Private-market and fund-structuring knowledge</li><li>Commercial judgment and investor orientation</li><li>Executive-level communication and presentation</li><li>Pipeline discipline and performance accountability</li><li>Governance, compliance, and risk awareness</li><li>Ability to establish and develop a new function</li></ul><h3>Key Performance Indicators (Kpi) :</h3><ul><li>Performance will be assessed against agreed measures, including:</li><li>Total capital commitments secured and closed</li><li>Achievement of annual and quarterly fundraising targets</li><li>Value and quality of the qualified investor pipeline</li><li>Investor conversion rate and time to closing</li><li>Number of new institutional investor relationships established</li><li>Retention and expansion of existing investor relationships</li><li>Quality and timeliness of pipeline reporting</li><li>Establishment of the Capital Raising and Investor Relations operating framework</li><li>Compliance with regulatory requirements and internal governance standards</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 15 years of relevant experience in capital raising, investment banking, private markets, asset management, institutional wealth management, private placement, or investor relations.</li><li>Demonstrable track record of originating and closing institutional capital commitments, preferably for private-market funds, alternative investments, or investment mandates.</li><li>Established senior-level relationships with sovereign entities, pension funds, family offices, financial institutions, and other professional investors across Oman, the wider GCC and internationally.</li><li>Experience in establishing or developing a capital-raising, placement, distribution, or investor-relations function.</li><li>Strong understanding of private-market investment structures, fundraising cycles, due-diligence requirements, fund economics, and investor decision-making.</li><li>Sound knowledge of the GCC investment landscape and relevant regulatory and cross-border considerations.</li><li>Fluency in Arabic and English, with excellent written, presentation, negotiation, and relationship-management capabilities.</li><li>Bachelor's degree in Finance, Economics, Business Administration, Investment Management, or a related discipline.</li><li>A postgraduate qualification, such as an MBA or MSc in Finance or any relevant professional certificate, is preferred.</li></ul>
<p>1. JOB DETAILS Position Title: Administrator to the Deputy Vice-Chancellor for Academic Affairs, Research and Innovation (DVCAARI) Reports to: Deputy Vice-Chancellor for Academic Affairs, Research and Innovation (DVCAARI) Department: Office of the Deputy Vice-Chancellor for Academic Affairs, Research and Innovation 2. JOB PURPOSE The Administrator to the Deputy Vice-Chancellor for Academic Affairs, Research and Innovation (DVCAARI) provides high-level administrative, analytical, and operational support to the DVCAARI. The role manages the DVCAARI's correspondence and engagement with the Ministry of Education and other external stakeholders, leads data analysis and report-writing activities, and ensures the efficient coordination of the Academic Affairs, Research and Innovation Office. The position serves as a trusted liaison between the DVCAARI, senior management, faculty staff, and government bodies, exercising personal responsibility and delivering results with minimal supervision. 3. KEY ACCOUNTABILITIES A. Data Analysis & Report Writing Collect, analyse, assess, and synthesize quantitative and qualitative data to support strategic decision-making and operational planning. Prepare comprehensive analytical reports, briefing papers, and executive summaries on academic affairs, research performance, innovation metrics, and institutional benchmarks. Develop data visualizations, dashboards, and statistical summaries to communicate findings effectively to senior leadership and external bodies. Monitor key performance indicators (KPIs) and produce regular management reports tracking progress against institutional objectives. Draft and edit high-quality correspondence, position papers, policy briefs, and submissions requiring analytical rigour and evidence-based recommendations. B. Ministry of Education & External Stakeholder Liaison Manage official correspondence between the university senior management and the Ministry of Education, ensuring timely, accurate, and policy-compliant communication. Coordinate the preparation and submission of documentation, reports, and data returns required by the Ministry and other regulatory bodies. Track ministry directives, circulars, and policy updates; brief the DVCAARI on implications and coordinate institutional responses. Maintain a structured record of all external correspondence, submissions, and engagement activities for audit and compliance purposes. C. Executive Support & Office Management Serve as the primary contact for staff supporting the DVCAARI; supervise daily office operations and administrative workflows. Manage the DVCAARI's calendar, prioritize appointments, and schedule meetings with internal and external stakeholders. Prepare detailed briefing materials, agendas, and pre-reads for meetings, committees, and executive engagements. Attend meetings, record accurate minutes, and follow up on action items and decisions made by the DVCAARI. Handle confidential files and records in accordance with institutional policies and data protection requirements. Manage inquiries, complaints, and concerns from callers and visitors; resolve or escalate complex issues appropriately. D. Event, Project & Financial Coordination Plan and coordinate conferences, seminars, workshops, and official events on behalf of the DVCAARI. Participate in the development of projects, work methods, and procedures; recommend procedural changes and resource requirements to improve unit efficiency. Estimate time, resources, and budgets for activities, events, and projects; create financial projections and monitor expenditure against approved accounts. Follow up on decisions made by the DVCAARI and resolve complex operational problems proactively. E. Information & Communication Management Maintain and update spreadsheets, databases as directed. Prepare, format, edit, and proofread documents, reports, minutes, and official correspondence. Establish and maintain efficient electronic and physical filing systems. Prepare and distribute documents; handle mail, courier shipments, and other communications. Order and manage office supplies and maintain an efficient working environment. G. Additional Responsibilities Respond to inquiries and provide accurate information on policies and procedures to internal and external stakeholders. Perform any other duties as deemed necessary by the DVCAARI.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Master's degree in a relevant field (e.g., Statistics, Data Science, Social Sciences, or a related discipline). A Bachelor's degree with exceptionally strong analytical and report-writing experience may be considered in lieu of a Master's degree. Experience Minimum of 3 years of relevant work experience in executive support, policy analysis, institutional research, or a related field. Demonstrated experience in data analysis, statistical reporting, and producing evidence-based documents for senior leadership. Prior experience liaising with government ministries, regulatory agencies, or external stakeholders is highly desirable. Experience in academic or research administration within a university setting is an advantage. Technical Skills Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint), with strong skills in Excel for data analysis, pivot tables, and charting. Experience with data analysis tools or statistical software (e.g., SPSS, R, Python, Tableau, or Power BI) is an advantage. Proficiency in database management and digital collaboration platforms. Strong report-writing, policy-drafting, and editorial skills with meticulous attention to accuracy and tone. Core Competencies Exceptional analytical and critical-thinking skills with the ability to translate complex data into actionable insights and clear narratives. Outstanding written and verbal communication skills in both Arabic and English. High level of discretion, integrity, and professionalism in handling sensitive and confidential information. Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines concurrently. Proactive problem-solving ability and sound judgment in resolving complex issues independently. Collaborative mindset with the ability to engage effectively across all levels of the institution and with external partners. Language Excellent command of both Arabic and English (spoken and written) is essential.</p>
<p>POSITION NAME Chief Risk Officer 1. Role Objective JOB CONTENT To oversee a comprehensive risk management framework, encompassing Loan Review, Credit Risk, Operational Risk, Market Risk, Information Security, Business Continuity, and Corporate Governance. The CRO is responsible for identifying, assessing, mitigating, and monitoring all potential risks that could impact the bank's operations, financial performance, and compliance. 2. Duties and Responsibilities Strategic: 1. Collaborate with Senior Management to develop, implement, and maintain a comprehensive risk management framework aligned with the bank's overall business strategy and risk appetite. Ensure the framework complies with all relevant banking regulations and supervisory guidance. 2. Advise the Board of Directors on the formulation of bank s overall Risk Management strategy including credit, market, liquidity, operational and other risk and adequacy of capital to meet the targeted risk profile 3. Provide strategic leadership and direction to the heads of Loan Review, Credit Risk, Operational Risk, Market Risk, Information Security, Business Continuity, and Corporate Governance departments. Ensure effective collaboration and information sharing among these departments to achieve a holistic view of the bank's risk profile. 4. Develop and implement strategies to hedge against market risks and protect the bank's capital and profitability. Financial: 5. Establish credit risk limits and ensure adherence through credit approval workflows and portfolio stress testing. 6. Oversee the implementation of corrective action plans to address non-performing loans and minimize potential credit losses. 7. Work closely with the Treasury department to develop hedging strategies and monitor market positions to minimize potential losses from market fluctuations. 8. Review budgeted vs. actual figures and arrive at best estimates to predict future cost estimates required for the unit. Operational: 9. Lead the Loan Review department in conducting independent reviews of loan portfolios to ensure adherence to credit policies, loan documentation standards, and regulatory requirements. 10. Oversee the Credit Risk department in developing and implementing sound credit risk management practices, including loan underwriting guidelines, credit analysis methodologies, portfolio monitoring processes, and non-performing loan management strategies. 11. Establish credit risk limits and ensure adherence through credit approval workflows, covenant monitoring, and regular portfolio stress testing to assess the bank's vulnerability to potential credit losses. 12. Lead the identification, assessment, and mitigation of operational risks associated with various business processes, people, technology, and external events. 13. Oversee the implementation of corrective action plans to address identified operational risk weaknesses. 14. Oversee the development and implementation of strategies to manage the bank's exposure to market risks, including interest rate fluctuations, foreign exchange movements, and equity price volatility. 15. Oversee the Business Continuity department in developing and maintaining a comprehensive business continuity plan to ensure the bank's ability to recover from operational disruptions caused by natural disasters, cyberattacks, or other unforeseen events. 16. Ensure adherence to sound corporate governance principles by establishing a strong risk culture, promoting ethical conduct, and fostering transparency and accountability throughout the organization. People: 17. Demonstrate visible leadership to employees to encourage maximum performance and dedication by establishing and fostering an environment which stimulates good communication, teamwork, and creativity in both problem-solving and identifying opportunities. 18. Foster a culture of excellence by motivating, coaching, and developing a team of talented managers. 19. Develop and ensure a well-managed succession plan is implemented for all reporting teams through adequate training and challenging career path development for staff. KEY INTERACTIONS 1. Internal Board of Directors, Management Committees, Division Heads, Business Heads As part of day-to-day activities 2. External Regulatory Bodies, External Auditors, Research & Rating Agencies, and any other statutory bodies Vendors, Consultants As part of day-to-day activities 3. Level of external interaction This position requires medium to high level of external interactions</p><p><strong>Desired Candidate Profile</strong></p><p>MINIMUM EDUCATION, QUALIFICATIONS & SKILLS Education: Master's degree in Finance, Risk Management, or a related field Experience: 15+ years of experience in a senior risk management role within the financial services sector, with a proven track record of hands-on experience in developing and implementing risk management frameworks Special Skills & Knowledge: In-depth knowledge of credit risk, operational risk, market risk, information security, business continuity, and corporate governance best practices. Strong analytical and problem-solving skills with the ability to assess complex risks, develop quantitative risk models, and design effective mitigation strategies. Excellent communication, presentation, and interpersonal skills with the ability to influence senior management and board members on risk management priorities. Strong leadership skills with the ability to build and lead a high-performing risk management team, fostering a culture of risk awareness within the organization. Strong understanding of the regulatory environment governing banking institutions. Experience with quantitative risk management techniques and risk modeling tools. Excellent project management skills to oversee the implementation of risk management initiatives across the bank. Business Understanding: This position requires a high level of business understanding</p>
<p><strong style="font-size: 11px;">Main tasks and responsibilities</strong></p><p><strong>Scope</strong></p><p>RPI Assets Management staff</p><p><strong>Needs Assessment</strong></p><p>Design and develop training programs,</p><p><strong>Coaching</strong></p><p>Training Facilitation,</p><p><strong>Monitoring & Evaluation</strong></p><p><strong>Accountabilities:</strong></p><p><strong>Needs assessment</strong></p><p>Assessing the needs of individuals and teams by identifying their strengths, weaknesses, and areas for improvement. This involves conducting assessments, such as performance appraisals, skills assessments, and personality assessments.</p><p>Execute assigned tasks related with the identification of individual and team business related training needs.</p><p><strong>Development planning</strong></p><p>Developing personalized development plans for individuals and teams to address their development needs. This involves identifying the most appropriate learning methods, setting goals, and developing action plans to help individuals and teams achieve their goals. P</p><p>reparation of Individual Development Programs (IDPs) in conjunction with line managers, Training Department and Performance Management team to provide systematic guidelines towards competency enhancements of individuals.</p><p>Support on the development of People Planning, including all learning and development as per IDP, working collaboratively with relevant departments (Training & HR) to meet their set goals.</p><p>Contributes to the development and implementation of ITQAN competency program in order to achieve department goals and objectives.</p><p><strong>Coaching</strong></p><p>Providing guidance and support to individuals and teams to help them develop their skills and competencies. This involves coaching them on their strengths and weaknesses, providing feedback, and helping them identify opportunities for improvement.</p><p>Facilitating training sessions for individuals and teams to develop their skills and competencies. This involves delivering training materials, providing hands-on learning opportunities, and assessing the effectiveness of the training.</p><p>Working pro-actively with Training Department and Third-Party Training Providers to commission/develop appropriate training and interventions to improve and enhance the learning and development offer.</p><p>Coordinates the preparation, implementation, and monitoring of the on the job training and summer programs for students assigned to the area and/or function from various educational institutes in Oman.</p><p>Execute orientation programs for new employees in Maintenance & company visitors etc.</p><p><strong>Training facilitation</strong></p><p>Facilitating training sessions for individuals and teams to develop their skills and competencies. This involves delivering training materials, providing hands-on learning opportunities, and assessing the effectiveness of the training.</p><p><strong>Monitoring and evaluation</strong></p><p>Monitoring and evaluating the progress of individuals and teams to ensure that they are achieving their goals. This involves tracking progress, providing feedback, and adjusting development plans as needed.</p><p>Support in monitoring Staff Development Strategy; ensuring that this complements department strategic direction and business goals & objectives.</p><p>Support on Monitoring operational need & planned solutions on succession planning, talent management and training for department s staff.</p><p>Support on the review of staff performance appraisals to identify skill gaps and carry out Training Needs Analysis (TNA)</p><p>Conducts assessments of staff after completion of training programs to ensure the training objectives have been achieved.</p><p>Support on implementation and evaluation of transition training solutions for operations trainees.</p><p>Support the evaluation of course evaluation forms / feedback and proposes corrective measures to ensure effective / improved training and development results.</p><p>Develops weekly / monthly reports as required by the department.</p><p><br></p><p><strong>Background and experience</strong></p><p><strong>Competencies and skills</strong></p><p>5 10 years of experience in Learning & Development, Capability Development, Talent Management, Coaching, or Organizational Development.</p><p>Experience in facilitating training and coaching programs.</p><p>Experience working with competency frameworks and workforce development initiatives.</p><p>Focused on Capability Development Coach in the Oil & Gas / Petrochemical or Refinery Plant.</p><p>Experience in drafting and improving SOP/ training manuals.</p><p>Experience of developing and implementing organizational development initiatives.</p><p>Technical expertise of maintenance procedures, processes, and technologies to effectively design and deliver training programs.</p><p>Training and development expertise in developing and delivering training programs, including instructional design, training delivery, and evaluation of training effectiveness.</p><p>Experience in drafting and improving SOP/ training manuals for technical & non-technical skills.</p><p>Experience of developing and implementing organizational development initiatives</p><p>Safety and environmental expertise with deep understanding of safety and environmental regulations to ensure that training programs comply with these regulations.</p><p><br></p><p><strong>Soft:</strong></p><p>Excellent communication skills to effectively communicate with Assets Management managers, technicians, managers, and other stakeholders to identify training needs, design training programs, and evaluate training effectiveness.</p><p>Strong analytical skills to evaluate maintenance data and identify training needs, performance gaps, and opportunities for improvement.</p><p>Demonstrated ability to cooperate with and influence peers.</p><p>Demonstrated ability to listen and collaborate with others.</p><p>Able to provide effective line management and / or project team management to achieve complex or high priority objectives, develop others personally and professionally.</p><p>Ability to work collaboratively to develop and deliver appropriate solutions.</p><p>Demonstrated ability to cooperate with and influence peers.</p><p>Demonstrated ability to listen and collaborate with others.</p><p>Able to provide effective line management and / or project team management to achieve complex or high priority objectives, develop others personally and professionally.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications for this position are a University bachelor s degree in engineering or equivalent.in addition, two of the following certifications or equivalent is required: Lean Six Sigma Green Belt, Coaching certificates, Train the trainer.</p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: IT GRC Analyst</p><p>Reports To: IT Governance Manager / IT Manager</p><p>Job Details</p><p>Number of Vacancies: 3 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All Governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The IT GRC Analyst is responsible for supporting the implementation and monitoring of Information Technology Governance, Risk Management, and Compliance (IT GRC) activities. The role assists in ensuring that IT processes, systems, and controls comply with organizational policies, regulatory requirements, and industry best practices while supporting risk assessment and continuous improvement initiatives.</p><p>Key Responsibilities</p><ul><li>Support the implementation of IT Governance, Risk, and Compliance (GRC) frameworks, policies, and procedures.</li><li>Assist in identifying, assessing, and monitoring IT risks across business and technology operations.</li><li>Support IT compliance activities to ensure adherence to internal policies, regulatory requirements, and industry standards.</li><li>Participate in IT risk assessments and maintain the IT risk register.</li><li>Assist in reviewing and monitoring IT controls and recommend improvements where required.</li><li>Support internal and external IT audits by preparing documentation and coordinating audit requirements.</li><li>Monitor compliance action plans and follow up on remediation activities.</li><li>Assist in developing and maintaining IT policies, standards, procedures, and governance documentation.</li><li>Prepare reports, dashboards, and documentation related to IT governance, risk, and compliance activities.</li><li>Coordinate with internal stakeholders to promote awareness of IT governance and compliance requirements.</li><li>Support business continuity, cybersecurity governance, and information security initiatives when required.</li><li>Perform any other duties assigned by management within the scope of the role.</li></ul><p>Qualifications</p><p>Bachelor's Degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Software Engineering, or a related discipline.</p><p>Experience</p><p>Practical Experience: 0 (No prior work experience required)</p><p>Fresh graduates are welcome to apply.</p><p>Technical Skills</p><ul><li>Basic understanding of IT Governance, Risk Management, and Compliance (GRC) principles.</li><li>Basic knowledge of Information Security concepts and cybersecurity fundamentals.</li><li>Familiarity with IT policies, controls, and risk management practices.</li><li>Basic understanding of international standards such as ISO 27001, COBIT, ITIL, or NIST is an advantage.</li><li>Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</li><li>Strong analytical and reporting skills.</li><li>Ability to learn governance frameworks and enterprise systems quickly.</li></ul><p>Soft Skills</p><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Attention to detail and high level of accuracy.</li><li>Ability to work collaboratively within cross-functional teams.</li><li>Good organizational and time management skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Willingness to learn and continuously develop professional knowledge.</li></ul><p>Working Conditions</p><p>Office-based work environment.</p><p>Collaboration with IT, Cybersecurity, Internal Audit, Risk Management, and business departments.</p><p>Occasional participation in audits, compliance reviews, system assessments, and governance initiatives.</p><p>Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age</p><p>The closing date is 3rd August 2026.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Information Technology, Computer Science, Cybersecurity, Information Systems, Software Engineering, or a related discipline.</li><li>Practical Experience: 0 (No prior work experience required)</li><li>Fresh graduates are welcome to apply.</li><li>Basic understanding of IT Governance, Risk Management, and Compliance (GRC) principles.</li><li>Basic knowledge of Information Security concepts and cybersecurity fundamentals.</li><li>Familiarity with IT policies, controls, and risk management practices.</li><li>Basic understanding of international standards such as ISO 27001, COBIT, ITIL, or NIST is an advantage.</li><li>Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.</li><li>Strong analytical and reporting skills.</li><li>Ability to learn governance frameworks and enterprise systems quickly.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Attention to detail and high level of accuracy.</li><li>Ability to work collaboratively within cross-functional teams.</li><li>Good organizational and time management skills.</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Willingness to learn and continuously develop professional knowledge.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>