Operation Specialist Jobs in Oman
1270 Jobs Found
<p>Develop sales strategies and campaigns to drive revenue growth across designated regions and portfolios. Present Company to potential clients through direct communication in face-to-face meetings, telephone calls and emails. Develop new business relationships and generate revenue for the Company to an agreed target that is set annually. Lead the team to create opportunities to upsell between different levels, Managing and maintaining a pipeline and ensuring all sales administration is recorded. Maintain a full knowledge of the marketplace and commercial environment relevant to the designated regions and to suggest strategic plans to maximize potential growth. Provide other sales, service and operational reports and performance measures as required. Ensure the Team remains proactive and responsive to prospective clients. Ensure delivery of consistent customer service levels that meet client requirements. Retain and develop strong relationships with clients; delivering strategic insight and advice and industry intelligence, to help them achieve their objectives. Regularly meet with clients and where necessary, assist in the resolution of any major issues with these clients. Ongoing review of existing client services and requirements through strong relationships and consistent high service levels. Mobilize Company resources/talent to best react to client issues/feedback and approach from competitors. Ensure customer satisfaction across all designated portfolios, ensuring 100% client retention. Ensure implementation of any retention objectives, policies and initiatives within the context of the overall corporate plan. Transition new clients successfully to the account management team. Determine an efficient communication procedure to alerting account management teams of issues that impact client delivery or service. Manage and ensure profitability through the achievement of targets, pricing decisions and the development and control of budgets. Acts as an effective ambassador for the company. Actively seek and communicate market intelligence back to the business. Identifies and communicates opportunities for product/service development. Provide detailed monthly reporting on sales activity, customer service levels and retention rates. Assist with annual budgets and forecasts. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks and participating in professional organizations. Ensure that commercial and customer focus is embedded into the strategy for place, optimizing revenue and grant opportunities aligned to the Corporate Plan. Developing Service Delivery Plans / Sales and Distribution Plan which incorporates financial/ operational/ compliance in line with governance risk and equality framework, contributing to the development of the strategies. Maintain prescribed hygiene standards. Ensure all local environmental requirements are adhered to. Knowledge of regional council compliance requirements. Understand and meet obligations of health and safety requirements of employment legislation. All Quality, Health and Safety policies are complied with including wearing personal protective equipment by the staff as recommended Devise process to identify and contain/minimize hazards till appropriately addressed. Maintain an event register with an accident summary report (any accident or near miss accident, injury or non-injury, possible hazards) Forecast staff requirements for the department, plan budget and get requisite approval Define knowledge/skillsets required Effective communication within and outside the team Create a supportive environment for the team members Contribute to the team, letting others know information that may be useful or important Help to create a fun, supportive work environment Liaison with management and other line managers (as part of cross function team) for efficient running of the department. Participate in management and supervisory meetings as and when required. Produce end of month departmental report, on time, and as required by the management. Ensure accurate and up to date, daily, weekly, monthly records as required by the management. Ensure tasks are understood by the team members, and performed responsibly and diligently Help others in the team if needed, Support relief staff in their duties. The Job holder should perform all the other duties or responsibilities as assigned by the Line Manager. Any other duty assigned by the line manager</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level Minimum Requirement Bachelors / Master's Degree Master s degree in Sales Management OR business administration (MBA). Professional Qualifications Certified Professional in Distribution and Warehousing (CPDW). Distribution Operation Analysis and Design Certificate. Certified Supply Chain Management Professional. Work Experience At least 15+ years of working experience in a Senior Sales position within a fast-paced and dynamic fresh food/dairy industry. Job Specific Skills Proven track record on interacting with Senior Management in a highly sensitive and collaborative to agree with Company s strategic direction. Media sales experience and knowledge of the market, current media issues, competitor behavior & strategy. Experience in successfully managing geographically dispersed sales teams. Extensive new business generation experience. Experience in working with senior Sales Management to align sales strategies and solutions. Experience in creating effective sales strategies and solutions in a b2b consultative selling environment with long sales cycles. Knowledge and awareness of competitor behavior and strategy. Capable of hands on problem-solving, with ability to generate ideas and solutions. Generic Skills Must be alert, strive for accuracy, and have ability to exercise independent thinking and judgment, be a self- motivator, and attention to detail. Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability. Integrity, discretion and loyalty.</p>
<div>
<p><br></p>
<p> </p>
<p> <strong>Job purpose </strong> </p>
<p> <strong> </strong> </p>
<p>Lead and govern OQ8 digitalization initiatives by identifying, prioritizing and delivering fit-for-purpose digital solutions that simplify and standardize business processes, improve data visibility and decision making, and enhance user experience. The role is accountable for translating business requirements into scalable digital products/automation (e.g., low-code, workflow, integrations, RPA and analytics), ensuring effective stakeholder engagement, vendor management, solution quality, cyber/IT compliance, and benefits realization across Muscat and Duqm operations.</p>
<p>The position will act in accordance with OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives.</p>
<p> <strong>Main tasks and responsibilities:</strong> </p>
<ul>
<li>Own and be accountable for end-to-end digitalization and digital application activities, ensuring delivery performance meets agreed scope, schedule, cost, quality, service KPIs/SLAs/OLAs and business value outcomes across Muscat and Duqm operations</li>
<li>Define, maintain and govern the digitalization roadmap, demand intake, prioritization pipeline, digital/data strategy and multi-year business, application, integration and data roadmaps, ensuring alignment with corporate strategy, architecture standards, data governance, value drivers and measurable benefits realization.</li>
<li>Lead the digital vision, digital agenda and organizational change program by working with stakeholders across all functions and business lines to identify opportunities, quick wins, value hunting initiatives, disruptive technologies, capability-building needs, communications, adoption measurement and ownership for successful delivery.</li>
<li>Develop, manage and report on the digital project/product portfolio, including initiative scoping, charters, business cases, KPIs/benefits, timelines, resourcing, dependencies, portfolio performance, executive/steering reporting and ROI/value realization across business units.</li>
<li>Translate business requirements into fit-for-purpose digital initiatives and products, ensuring process, data, solution, integration, support, change and user experience requirements are addressed consistently and aligned with ERP and related corporate platforms.</li>
<li>Plan, coordinate and lead digital delivery using agile and/or waterfall methods, covering discovery, process mapping/redesign, service design/UX input where applicable, prototyping, configuration/development, testing, UAT, sign-offs, cutover, hypercare and transition to support/operations.</li>
<li>Define and implement standards, procedures, guidelines and process maps for digitalization delivery and run, including requirements, design, coding/configuration, testing, release, change control, documentation, support model and information management practices.</li>
<li>Evaluate, select and implement appropriate technologies for multi-location initiatives, including workflow/BPM, low-code platforms such as Power Platform, RPA, forms/portals, integrations/APIs, data/BI dashboards, mobility and omni-channel web/mobile solutions, and PoV pilots for emerging technologies where applicable.</li>
<li>Establish and manage the digital ecosystem through local and global partnerships, including vendor/partner selection, scope of work definition, deliverable review and acceptance, performance monitoring, contract compliance, invoicing support, service reviews, improvement plans, knowledge transfer and documentation updates.</li>
<li>Ensure solution quality, operational readiness and compliance by embedding architecture alignment, secure-by-design practices, cyber security, data privacy, information management, Microsoft 365/Azure enterprise controls, testing discipline, UAT participation, risk assessments, remediation actions and required go-live/closure approvals.</li>
<li>Oversee access governance and data governance for solutions within scope by validating access requests, ensuring role-based access aligns with job responsibilities, preventing excessive or unauthorized privileges, defining data ownership, improving data quality, aligning master/reference data and standardizing reporting definitions/KPIs.</li>
<li>Ensure stable operation and lifecycle management of delivered digital solutions by coordinating incident/problem follow-up through Service Desk/ITIL processes, major incident escalation, root-cause elimination, enhancement backlog management, application inventory/rationalization, version/patch planning, obsolescence, retirement and technical debt management. </li>
<li>Coordinate change enablement, release management and operational resilience by aligning CAB/approvals, release windows, communications, back-out plans, BCP/DR requirements where applicable, backup/restore expectations and support readiness to reduce production risk and service disruption.</li>
<li>Drive adoption and continual improvement through communications, training, awareness sessions, SOPs/user guides, super-user enablement, usage analytics, user feedback, document lifecycle controls, metadata/classification, access controls and audit trail practices.</li>
<li>Maintain a repository of digital knowledge, including technology trends, standards, patterns, reusable components and lessons learned, and recommend feasible improvements and innovations relevant to OQ8</li>
</ul>
<p> <strong>Education requirements</strong> </p>
<ul>
<li>Minimum Qualification for this position is a Bachelor s Degree in computer science / information systems / computer engineering or relevant Field</li>
</ul>
<p> <strong>Background and experience</strong> </p>
<p> <strong>Competencies and skills</strong> </p>
<ul>
<li>10 years of relevant experience in digitalization / digital transformation / IT delivery or relevant field.</li>
<li>Process mapping and redesign (Lean/continuous improvement), requirements management and stakeholder facilitation.</li>
<li>Digital solution delivery (agile/waterfall), product ownership, backlog management and release planning.<br>Automation and workflow tools (RPA, low-code platforms, BPM/workflow, forms/portals)<br>Data and analytics (data quality, reporting/visualization, KPI design, dashboards)<br>Systems integration (APIs, interfaces), identity/access considerations, and operational support/hypercare<br>Vendor/outsourced delivery management and business case / benefits tracking<br>Experience in oil & gas / refinery / industrial operations environment (preferred).</li>
<li>Leadership exposure and ability to lead teams toward shared objectives and goals</li></ul><ul>
</ul>
</div>
<p> </p>
<p>The Shift Manager is responsible for leading, managing, and coordinating all container terminal operations during an assigned shift. This includes vessel operations, yard management, and gate activities, ensuring optimal utilization of equipment, labor, and terminal resources. The role safeguards compliance with operational plans, safety standards, and customer requirements, while driving efficiency and productivity across the terminal. The Shift Manager acts as the senior operational authority on duty, making real-time decisions to address issues, minimizing delays, and achieve performance targets.</p><p><strong>KEY ACCOUNTABILITIES</strong></p><p><strong>Operational Leadership</strong></p><ul><li>Manage and oversee all vessel, yard, and gate activities during the shift.</li><li>Ensure smooth coordination between quay, yard, and gate operations to maintain uninterrupted cargo flow.</li><li>Optimize allocation and deployment of labor, equipment, and resources.</li><li>Monitor operational KPIs and take corrective actions to achieve performance targets.</li><li>Ensure cargo is handled without damage and in compliance with customer requirements.</li></ul><p><strong>Planning & Coordination</strong></p><ul><li>Implement daily/weekly operational plans in line with vessel schedules and customer commitments.</li><li>Coordinate with planning teams, maintenance, and HSE to ensure readiness before each operation.</li><li>Adjust operational priorities and resources in response to unforeseen issues or changing circumstances.</li><li>Ensure accurate and timely communication of operational status to management and stakeholders.</li><li>Provide detailed shift handover reports and highlight any variances or risks.</li></ul><p><strong>People & Team Management</strong></p><ul><li>Lead, guide, and motivate Foremen, Supervisors, and operational staff during the shift.</li><li>Ensure appropriate manpower deployment in line with operational demand.</li><li>Conduct performance monitoring and provide coaching to improve team efficiency.</li><li>Enforce discipline, attendance, and adherence to company policies within the shift team.</li></ul><p><strong>Safety and Security</strong></p><ul><li>Ensure all operations are carried out in compliance with terminal safety, security, and environmental standards.</li><li>Conduct pre-shift safety briefings and enforce use of PPE across all operations.</li><li>Report, investigate, and follow up on incidents, accidents, and near misses.</li><li>Ensure compliance with ISPS, port authority, and regulatory requirements.</li><li>Promote a strong safety culture across the shift workforce.</li></ul><p><strong>Stakeholder & Customer Engagement</strong></p><ul><li>Act as the primary point of contact for vessel masters, shipping line representatives, and port authorities during the shift.</li><li>Address customers and stakeholder concerns promptly and professionally.</li><li>Ensure customer service standards and contractual obligations are met.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify opportunities to improve operational processes, productivity, and resource utilization.</li><li>Support the implementation of new technologies and systems.</li><li>Contribute to cost control and efficiency improvement initiatives.</li></ul><p><strong>Key Performance Indicators</strong></p><ul><li>Vessel turnaround time achieved versus target.</li><li>Yard utilization and equipment productivity rates.</li><li>Percentage of on-time completion of vessel, yard, and gate plans.</li><li>Labor productivity (moves per gang hour).</li><li>Zero cargo damage and minimal equipment breakdowns.</li><li>Percentage adherence to HSE protocols (PPE usage, toolbox talks, compliance checks).</li><li>Lost Time Injury (LTI) frequency rate.</li><li>Number of safety/toolboxes talks conducted per shift.</li><li>Accuracy and timeliness of operational and shift handover reports.</li><li>Stakeholder/customer satisfaction rating.</li><li>Number of escalated incidents, delays, or customer complaints.</li></ul><p><strong>QUALIFICATION, SKILLS AND EXPERIENCE</strong></p><p><strong>Qualification & Experience</strong></p><ul><li>Bachelor s degree in Maritime Studies, Port Management, or related field.</li><li>8 years of experience in container terminal operations or similar logistics environment.</li><li>Strong knowledge of container handling equipment (STS, RTG, reach stackers, etc.).</li><li>Familiarity with Terminal Operating Systems (e.g., Navis N4) and MS Office tools.</li><li>Proven leadership and team management skills in a fast-paced operational environment.</li><li>Excellent problem-solving, communication, and decision-making abilities.</li><li>Flexibility to work rotating shifts, including nights, weekends, and holidays.</li><li>Familiarity with port safety and HSSE regulations.</li><li>Ability to make quick operational decisions under pressure.</li><li>Knowledge of port logistics, quay equipment operations (STS, RTG, reach stackers), and vessel handling procedures.</li><li>Problem-solving mindset and attention to operational detail.</li></ul><p><strong>KEY INTERACTIONS</strong></p><p><strong>Internal</strong> Planning Department, Supervisor, Foreman, Terminal checker, Safety dept, Eng dept, Operators, Lashers, Operations Management.</p><p><strong>External</strong> Vessel crew, Shipping Lines, Port Authority, Customs, ROP, Contractors, Customers, Third parties.</p><p><strong>WORKING CONDITIONS</strong></p><p>Work Environment: Primarily based within the terminal (quay, yard, and cargo storage areas), exposed to outdoor conditions including heat, humidity, and noise. Shift-based role, including nights, weekends, and public holidays, aligned with vessel and cargo operations. Regular walking across large operational areas, climbing vessel gangways and yard stacks, and standing for extended periods. Requires alertness in high-traffic environments with heavy equipment and moving cargo. Mandatory use of Personal Protective Equipment (PPE) such as helmet, safety shoes, high-visibility vest, gloves, and hearing protection. High-paced environment with tight deadlines linked to vessel turnaround and cargo delivery commitments. Mandatory use of Personal Protective Equipment (PPE).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Maritime Studies, Port Management, or related field.</li><li>8 years of experience in container terminal operations or similar logistics environment.</li><li>Strong knowledge of container handling equipment (STS, RTG, reach stackers, etc.).</li><li>Familiarity with Terminal Operating Systems (e.g., Navis N4) and MS Office tools.</li><li>Proven leadership and team management skills in a fast-paced operational environment.</li><li>Excellent problem-solving, communication, and decision-making abilities.</li><li>Flexibility to work rotating shifts, including nights, weekends, and holidays.</li><li>Familiarity with port safety and HSSE regulations.</li><li>Ability to make quick operational decisions under pressure.</li><li>Knowledge of port logistics, quay equipment operations (STS, RTG, reach stackers), and vessel handling procedures.</li><li>Problem-solving mindset and attention to operational detail.</li></ul>
<p>The Shift Manager is responsible for leading, managing, and coordinating all container terminal operations during an assigned shift. This includes vessel operations, yard management, and gate activities, ensuring optimal utilization of equipment, labor, and terminal resources. The role safeguards compliance with operational plans, safety standards, and customer requirements, while driving efficiency and productivity across the terminal. The Shift Manager acts as the senior operational authority on duty, making real-time decisions to address issues, minimizing delays, and achieve performance targets.</p><p><strong>KEY ACCOUNTABILITIES</strong></p><p><strong>Operational Leadership</strong></p><ul><li>Manage and oversee all vessel, yard, and gate activities during the shift.</li><li>Ensure smooth coordination between quay, yard, and gate operations to maintain uninterrupted cargo flow.</li><li>Optimize allocation and deployment of labor, equipment, and resources.</li><li>Monitor operational KPIs and take corrective actions to achieve performance targets.</li><li>Ensure cargo is handled without damage and in compliance with customer requirements.</li></ul><p><strong>Planning & Coordination</strong></p><ul><li>Implement daily/weekly operational plans in line with vessel schedules and customer commitments.</li><li>Coordinate with planning teams, maintenance, and HSE to ensure readiness before each operation.</li><li>Adjust operational priorities and resources in response to unforeseen issues or changing circumstances.</li><li>Ensure accurate and timely communication of operational status to management and stakeholders.</li><li>Provide detailed shift handover reports and highlight any variances or risks.</li></ul><p><strong>People & Team Management</strong></p><ul><li>Lead, guide, and motivate Foremen, Supervisors, and operational staff during the shift.</li><li>Ensure appropriate manpower deployment in line with operational demand.</li><li>Conduct performance monitoring and provide coaching to improve team efficiency.</li><li>Enforce discipline, attendance, and adherence to company policies within the shift team.</li></ul><p><strong>Safety and Security</strong></p><ul><li>Ensure all operations are carried out in compliance with terminal safety, security, and environmental standards.</li><li>Conduct pre-shift safety briefings and enforce use of PPE across all operations.</li><li>Report, investigate, and follow up on incidents, accidents, and near misses.</li><li>Ensure compliance with ISPS, port authority, and regulatory requirements.</li><li>Promote a strong safety culture across the shift workforce.</li></ul><p><strong>Stakeholder & Customer Engagement</strong></p><ul><li>Act as the primary point of contact for vessel masters, shipping line representatives, and port authorities during the shift.</li><li>Address customers and stakeholder concern promptly and professionally.</li><li>Ensure customer service standards and contractual obligations are met.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify opportunities to improve operational processes, productivity, and resource utilization.</li><li>Support the implementation of new technologies and systems.</li><li>Contribute to cost control and efficiency improvement initiatives.</li></ul><p><strong>Key Performance Indicators</strong></p><ul><li>Vessel turnaround time achieved versus target.</li><li>Yard utilization and equipment productivity rates.</li><li>Percentage of on-time completion of vessel, yard, and gate plans.</li><li>Labor productivity (moves per gang hour).</li><li>Zero cargo damage and minimal equipment breakdowns.</li><li>Percentage adherence to HSE protocols (PPE usage, toolbox talks, compliance checks).</li><li>Lost Time Injury (LTI) frequency rate.</li><li>Number of safety/toolboxes talks conducted per shift.</li><li>Accuracy and timeliness of operational and shift handover reports.</li><li>Stakeholder/customer satisfaction rating.</li><li>Number of escalated incidents, delays, or customer complaints.</li></ul><p><strong>QUALIFICATION, SKILLS AND EXPERIENCE</strong></p><p><strong>Qualifications & Experience</strong></p><ul><li>Bachelor s degree or diploma in Logistics, Maritime Studies, Port Management, or related field.</li><li>8 years of experience in container terminal operations or similar logistics environment.</li><li>Strong knowledge of container handling equipment (STS, RTG, reach stackers, etc.).</li><li>Familiarity with Terminal Operating Systems (e.g., Navis N4) and MS Office tools.</li><li>Proven leadership and team management skills in a fast-paced operational environment.</li><li>Excellent problem-solving, communication, and decision-making abilities.</li><li>Flexibility to work rotating shifts, including nights, weekends, and holidays.</li><li>Familiarity with port safety and HSSE regulations.</li><li>Ability to make quick operational decisions under pressure.</li><li>Knowledge of port logistics, quay equipment operations (STS, RTG, reach stackers), and vessel handling procedures.</li><li>Problem-solving mindset and attention to operational detail.</li></ul><p><strong>KEY INTERACTIONS</strong></p><p><strong>Internal</strong>: Planning Department, Supervisor, Foreman, Terminal checker, Safety dept, Eng dept, Operators, Lashers, Operations Management.</p><p><strong>External</strong>: Vessel crew, Shipping Lines, Port Authority, Customs, ROP, Contractors, Customers, Third parties.</p><p><strong>WORKING CONDITIONS</strong></p><p><strong>Work Environment</strong>: Primarily based within the terminal (quay, yard, and cargo storage areas), exposed to outdoor conditions including heat, humidity, and noise. Shift-based role, including nights, weekends, and public holidays, aligned with vessel and cargo operations. Regular walking across large operational areas, climbing vessel gangways and yard stacks, and standing for extended periods. Requires alertness in high-traffic environments with heavy equipment and moving cargo. Mandatory use of Personal Protective Equipment (PPE) such as helmet, safety shoes, high-visibility vest, gloves, and hearing protection. High-paced environment with tight deadlines linked to vessel turnaround and cargo delivery commitments. Mandatory use of Personal Protective Equipment (PPE).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree or diploma in Logistics, Maritime Studies, Port Management, or related field.</li><li>8 years of experience in container terminal operations or similar logistics environment.</li><li>Strong knowledge of container handling equipment (STS, RTG, reach stackers, etc.).</li><li>Familiarity with Terminal Operating Systems (e.g., Navis N4) and MS Office tools.</li><li>Proven leadership and team management skills in a fast-paced operational environment.</li><li>Excellent problem-solving, communication, and decision-making abilities.</li><li>Flexibility to work rotating shifts, including nights, weekends, and holidays.</li><li>Familiarity with port safety and HSSE regulations.</li><li>Ability to make quick operational decisions under pressure.</li><li>Knowledge of port logistics, quay equipment operations (STS, RTG, reach stackers), and vessel handling procedures.</li><li>Problem-solving mindset and attention to operational detail.</li></ul>
<p>The Head of MU Language Center (LC) is responsible for establishing and monitoring strategies, policies, procedures and implementation plans to ensure effective operation and the highest possible quality of the MU Language Center (LC) as well as the development and execution of strategic initiatives to promote and expand the center. The appointee will be required to also oversee the planning and delivery of language programs, maintaining high standards of teaching and learning, managing and developing academic and administrative staff, monitoring student progress and satisfaction, and ensuring compliance with institutional policies. The appointee will provide expertise and leadership by assisting in the development of curriculum and program. The Head of the MU Language Center (LC) supervises faculty and students in the program to ensure that students achieve the required learning outcomes enabling students to develop their linguistic capabilities. These responsibilities must be carried out in close liaison and collaboration with the DVC Academic Affairs Research and Innovation, relevant ministries and government and with key representatives of any academic institution(s) with which Muscat University has a formal partnership agreement. The Head of MU Language Center (LC) is expected to be a vigorous advocate for the academic programmes and the intellectual life of the Muscat University community in general.</p><p>To line manage LC Academic Staff, offer support, guidance, and leadership of the LC team. Observe new LC Academic Staff, mentor and coach LC lecturers. Line managed by MU DVCAARI.</p><p>The Head of LC provides overall leadership of all activities undertaken by the department. This includes leading all aspects of the LC such as developing curriculum, arranging all learning, teaching, and assessment activities, representing the LC internally through committees and meetings and externally through being an ambassador of the University, and leading on the establishment and growth of the MU LC. The Head of LC is also expected to teach in alignment with MU Academic Workload Policy.</p><p>Supporting the University s senior leadership team in establishing a reputation for excellence at Muscat University; advising the DVCAARI on matters relating to the successful delivery of the University s LC. Ensuring that the relationship between staff of the LC and other members of the University community is productive, open and mutually trusting; Leading on the ongoing refinement of the University s LC and implementation plan for approval by the DVCAARI, enabling the University to enhance its profile and reputation for excellence; Being an effective ambassador for the University locally, regionally and internationally among academics Providing clear collaborative leadership through example, inspiring the faculty and staff of the LC to succeed in all their activities; Managing, mentoring and training the LC team; Providing first-rate leadership in teaching and teaching-related activities, ensuring the highest quality of the LC student experience; Ensuring that the University makes appropriate and effective use of digital technology to enable students, faculty and staff to enjoy the benefits of 21st century learning environment. Representing the LC in MU committees and meetings. To work in accordance with the MU strategic plan and align the LC operational plan accordingly. To periodically measure achievements of the LC operational plan and report back to the senior leadership as and when required. Responsibly managing the financial side of the LC for example textbooks and other resources, the learning and development budget of staff etc. Designing and reviewing language courses and ensuring curricula remains relevant to learners needs Planning all learning and teaching activities such as the timetabling of teaching, monitoring of student achievement and progression, the planning of support for less proficient students and all assessment related activities. Leading on all quality assurance matters including QA of assessments, employing and external examiner, and leading the annual monitoring review. Benchmarking on a range of matters with similar Language Centers in the Sultanate of Oman. Establishing and leading the MU LC for example the creation, marketing, and leadership of a suite of language courses to be offered internally and externally at MU. The leadership of all LC Academic staff including recruitment, induction, arranging mentoring for new staff and carrying out the annual Performance appraisal for all LC Academic staff. Working with HR, Finance, and the LC Academic staff to establish professional developments needs and ensure these are built into individual s annual goals. Representing the LC department in matters related to existing and future partnerships. Any other duties in line with this position.</p><p><strong>Desired Candidate Profile</strong></p><p>Substantial experience in language teaching. A degree in Languages, Education, Linguistics or Applied Linguistics To be driven, well-organized, and motivating for the LC staff. Experience in leading people and projects, or the desire to develop leadership skills. Willingness to be flexible in terms of working days and hours.</p><p>A Master s degree in Languages, Education, Linguistics or Applied Linguistics 3 to 5 years experience in a similar leadership position is required.</p>
<p><h4>Accepting applications - pending contract award and funding CY2026</h4>
<p><strong>Position summary:</strong><br>
Keeps airplane in safe working condition by servicing engines, engine components, and airframe components. Performs routine troubleshooting, installation, repair, and maintenance of all electro-mechanical systems and components on the aircraft at the organizational level of maintenance. Responsible for all maintenance performed on the assigned aircraft.</p>
<h4>Job description:</h4>
<ul>
<li>This includes but is not limited to major maintenance such as landing gear replacement, flight control replacement, and accomplishing periodical inspections.</li>
<li>Maintains tactical aircraft, support equipment, and forms and records. Performs and supervises flight chief, expediter, crew chief, repair and reclamation, quality assurance, and maintenance support functions.</li>
<li>Services aircraft. Performs end-of-runway, postflight, preflight, thru-flight, and phase inspections. Performs integrated combat turns and hot pit refuels.</li>
<li>Provides for the launch, recovery, and preflight, thru-flight, and BPO inspections, ground handling, minor maintenance, and servicing.</li>
<li>Advises on problems maintaining, servicing, and inspecting aircraft and related aerospace equipment.</li>
<li>Uses technical data to diagnose and solve maintenance problems on aircraft systems.</li>
<li>Interprets and advises on maintenance procedures and policies to repair aircraft and related equipment.</li>
<li>Troubleshoots and maintains aircraft structures, systems, components, and related equipment. Removes and installs aircraft components.</li>
<li>Conducts functional tests of repaired components and systems. Adjusts, aligns, and rigs aircraft systems.</li>
<li>Supervises and performs aircraft jacking, lifting, and towing operations.</li>
<li>Inspects aircraft structures, systems, components, and related systems.</li>
<li>Supervises and performs aircraft and component inspections.</li>
<li>Interprets inspection findings and determines adequacy of corrective actions.</li>
<li>Inspects and checks components for clearances, tolerances, proper installation, and operation.</li>
<li>Inspects and operates powered and nonpowered aerospace ground equipment.</li>
<li>Inspects and identifies aircraft corrosion for prevention and repair.</li>
<li>Reviews maintenance forms, aircraft records, automated maintenance data systems, and historical reports to ensure complete documentation.</li>
<li>Inventories and maintains aircraft equipment.</li>
<li>Knowledge of military and/or company forms required by work specifications is a plus.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Minimum of 3-5 years' experience on like aircraft.</li>
<li>High school graduate or GED with a certificate of completion.</li>
<li>Experience in all aspects of intermediate level maintenance on F-16 Block 50 aircraft.</li>
<li>Experience in phase inspections and all aspects of scheduled maintenance.</li>
<li>Experience in inspection and troubleshooting of any systems failures.</li>
<li>Experience providing on-the-job training (OJT) to technicians.</li>
<li>Experience with landing gear overhaul, inspection, and operational checks.</li>
</ul>
<h4>Clearance requirements:</h4>
<p>Must be able to obtain and maintain facility credentials/authorization. US citizenship is required for facility credentials/authorization to work at this facility.</p>
<h4>Physical requirements/working environment:</h4>
<ul>
<li>Frequently lifts parts and equipment up to 25 pounds.</li>
<li>Occasionally lifts objects up to 50 pounds.</li>
<li>Most heavy lifting is accomplished through the use of mechanical devices.</li>
<li>Work is performed in a shop environment that is moderately lighted, heated, and ventilated. Is exposed to disagreeable fumes and cuts and bruises from using tools in close proximity and hazards of moving vehicles such as forklifts in the shop area.</li>
<li>While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear.</li>
<li>The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl and work in tiring and uncomfortable positions.</li>
<li>The employee is occasionally required to sit, climb, or balance.</li>
</ul></p><p></p>
<p><h4>Accepting applications - pending contract award and funding CY2026</h4>
<p><strong>Position summary:</strong><br>
Keeps airplane in safe working condition by servicing engines, engine components, and airframe components. Performs routine troubleshooting, installation, repair, and maintenance of all electro-mechanical systems and components on the aircraft at the organizational level of maintenance. Responsible for all maintenance performed on the assigned aircraft.</p>
<h4>Job description:</h4>
<ul>
<li>This includes but is not limited to major maintenance such as landing gear replacement, flight control replacement, and accomplishing periodical inspections.</li>
<li>Maintains tactical aircraft, support equipment, and forms and records. Performs and supervises flight chief, expediter, crew chief, repair and reclamation, quality assurance, and maintenance support functions.</li>
<li>Services aircraft. Performs end-of-runway, postflight, preflight, thru-flight, and phase inspections. Performs integrated combat turns and hot pit refuels.</li>
<li>Provides for the launch, recovery, and preflight, thru-flight, and BPO inspections, ground handling, minor maintenance, and servicing.</li>
<li>Advises on problems maintaining, servicing, and inspecting aircraft and related aerospace equipment.</li>
<li>Uses technical data to diagnose and solve maintenance problems on aircraft systems.</li>
<li>Interprets and advises on maintenance procedures and policies to repair aircraft and related equipment.</li>
<li>Troubleshoots and maintains aircraft structures, systems, components, and related equipment. Removes and installs aircraft components.</li>
<li>Conducts functional tests of repaired components and systems. Adjusts, aligns, and rigs aircraft systems.</li>
<li>Supervises and performs aircraft jacking, lifting, and towing operations.</li>
<li>Inspects aircraft structures, systems, components, and related systems.</li>
<li>Supervises and performs aircraft and component inspections.</li>
<li>Interprets inspection findings and determines adequacy of corrective actions.</li>
<li>Inspects and checks components for clearances, tolerances, proper installation, and operation.</li>
<li>Inspects and operates powered and nonpowered aerospace ground equipment.</li>
<li>Inspects and identifies aircraft corrosion for prevention and repair.</li>
<li>Reviews maintenance forms, aircraft records, automated maintenance data systems, and historical reports to ensure complete documentation.</li>
<li>Inventories and maintains aircraft equipment.</li>
<li>Knowledge of military and/or company forms required by work specifications is a plus.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Minimum of 3-5 years' experience on like aircraft.</li>
<li>High school graduate or GED with a certificate of completion.</li>
<li>Experience in all aspects of intermediate level maintenance on F-16 Block 50 aircraft.</li>
<li>Experience in phase inspections and all aspects of scheduled maintenance.</li>
<li>Experience in inspection and troubleshooting of any systems failures.</li>
<li>Experience providing on-the-job training (OJT) to technicians.</li>
<li>Experience with landing gear overhaul, inspection, and operational checks.</li>
</ul>
<h4>Clearance requirements:</h4>
<p>Must be able to obtain and maintain facility credentials/authorization. US citizenship is required for facility credentials/authorization to work at this facility.</p>
<h4>Physical requirements/working environment:</h4>
<ul>
<li>Frequently lifts parts and equipment up to 25 pounds.</li>
<li>Occasionally lifts objects up to 50 pounds.</li>
<li>Most heavy lifting is accomplished through the use of mechanical devices.</li>
<li>Work is performed in a shop environment that is moderately lighted, heated, and ventilated. Is exposed to disagreeable fumes and cuts and bruises from using tools in close proximity and hazards of moving vehicles such as forklifts in the shop area.</li>
<li>While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear.</li>
<li>The employee frequently is required to walk; reach with hands and arms; and stoop, kneel, crouch, or crawl and work in tiring and uncomfortable positions.</li>
<li>The employee is occasionally required to sit, climb, or balance.</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p>
<p>The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipating guest needs and acting upon them where possible.</p>
<p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler’s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.</p>
<p>You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<h4>Required qualifications</h4>
<p><strong>Related work experience:</strong> 6 months related work experience required.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p>
<p>The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipating guest needs and acting upon them where possible.</p>
<p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler’s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.</p>
<p>You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<h4>Required qualifications</h4>
<p><strong>Related work experience:</strong> 6 months related work experience required.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met for restaurant</strong></p>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all food & beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<p><strong>Leading kitchen team</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<p><strong>Establishing and maintaining restaurant kitchen goals</strong></p>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met for restaurant</strong></p>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<p><strong>Leading kitchen team</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Ensures and maintains the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<p><strong>Establishing and maintaining restaurant kitchen goals</strong></p>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>The Technical Director will support the delivery and growth of the strategic asset management capability across the region. The role will focus on delivering on the Port of Duqm secondment, but also assist with business development and contributing to practice growth. Working closely with senior leadership, the Technical Director will play a key role in delivering client value and strengthening WSP s position in the regional strategic asset management market.</p><p>People and Capability Development</p><ul><li>Develop training programmes that strengthen the technical capability of asset management teams.</li><li>Supervise, mentor and support the development of junior team members.</li></ul><p>Client Advisory and Delivery</p><ul><li>Conduct maturity assessments and gap analyses, and develop frameworks aligned with ISO 55000 and organisational objectives.</li><li>Support clients in defining asset strategies, policies, operating models and integrated management systems.</li><li>Manage project workstreams to deliver agreed outcomes on time, within budget and to the required quality.</li><li>Maintain effective stakeholder engagement, communication and reporting throughout delivery.</li></ul><p>Business Development and Collaboration</p><ul><li>Identify and pursue new opportunities and lead or contribute to technical and commercial proposals.</li><li>Maintain and strengthen client relationships.</li><li>Collaborate with regional and global teams to deliver integrated solutions.</li><li>Promote knowledge sharing and consistent application of leading practices across the organisation.</li></ul><p>Strategic Asset Management and Governance</p><ul><li>Develop and implement the Asset Management Strategy and Strategic Asset Management Plan (SAMP) for all port infrastructure and operational assets.</li><li>Align asset management practices with ISO 55000 and other applicable international standards.</li><li>Ensure compliance with concession agreements, government requirements, regulatory obligations, corporate policies and safety standards.</li><li>Establish lifecycle management plans covering planning, operation, maintenance, rehabilitation, replacement and disposal.</li><li>Promote knowledge transfer, professional development and adoption of modern asset management practices.</li></ul><p>Asset Information and Digital Enablement</p><ul><li>Establish and maintain a centralised digital asset management system containing complete, accurate and traceable asset information.</li><li>Develop and maintain a comprehensive asset register covering asset classification and identification, technical specifications, components and subcomponents, maintenance history, operational performance, lifecycle costs, depreciation and condition assessments.</li><li>Ensure infrastructure, utilities, marine structures and operational equipment are fully documented and traceable.</li><li>Support asset data strategies, enterprise asset management system implementations, analytics and predictive maintenance initiatives.</li></ul><p>Infrastructure and Equipment Oversight</p><ul><li>Oversee the management of the company s asset portfolio, including: Infrastructure and facilities: buildings, operational facilities, electrical substations, power distribution, water supply, firefighting, sewerage, drainage, internal roads and transport infrastructure.</li><li>Marine assets: berths, quay walls, marine structures and port operational equipment.</li><li>Mechanical and operational equipment: cranes, lifting equipment, port service machinery and specialised operational equipment.</li></ul><p>Maintenance, Reliability and Performance</p><ul><li>Develop and implement risk-based, reliability-centred and condition-based maintenance strategies and plans.</li><li>Ensure maintenance practices are preventive, cost-effective and performance-focused, preserving asset integrity and operational reliability.</li><li>Coordinate with the Infrastructure Maintenance and Equipment and Crane Maintenance sections.</li><li>Align maintenance planning with lifecycle and operational requirements, and establish strategic maintenance contracts.</li><li>Facilitate business process mapping workshops with relevant stakeholders to improve maintenance and asset management processes.</li></ul><p>Engineering, Planning and Asset Integration</p><ul><li>Coordinate with the Planning and Engineering Department on the development of new facilities.</li><li>Ensure new infrastructure projects apply lifecycle planning principles and are integrated into the asset management system.</li><li>Review maintainability, reliability and lifecycle cost considerations during design and construction.</li></ul><p>Terminal Operator and Third-Party Oversight</p><ul><li>Monitor maintenance activities undertaken by terminal operators and third-party operating companies.</li><li>Ensure operators fulfil the maintenance obligations set out in their agreements.</li><li>Establish monitoring and reporting arrangements to confirm that assets are maintained to agreed standards.</li></ul><p>Budgeting, Investment and Lifecycle Planning</p><ul><li>Prepare annual asset management budgets covering infrastructure and equipment.</li><li>Develop five-year asset management plans addressing major maintenance, rehabilitation, replacement forecasts and lifecycle cost projections.</li><li>Develop capital planning frameworks, prioritisation methodologies, total cost of ownership models and lifecycle analyses.</li><li>Support long-term investment and renewal strategies, portfolio optimisation, cost-benefit analysis and investment decision-making.</li><li>Optimise the allocation of financial resources to protect asset value and support service objectives.</li></ul><p>Performance Monitoring and Reporting</p><ul><li>Establish KPIs for asset reliability, availability, condition, maintenance performance and cost efficiency.</li><li>Conduct annual condition assessments, asset verification exercises and performance evaluations.</li><li>Prepare periodic reports for senior management covering asset condition, maintenance performance, operational risks, budget performance, lifecycle forecasts and critical spares.</li></ul><p>Compliance, Audit and Quality Assurance</p><ul><li>Conduct regular technical audits and inspections of maintenance departments and operating companies.</li><li>Assess compliance with corporate policies, maintenance standards, concession obligations and safety requirements.</li><li>Recommend corrective actions and process improvements to strengthen maintenance quality and asset performance.</li></ul><p>Risk, Sustainability and HSSE</p><ul><li>Identify risks arising from asset degradation or failure and develop mitigation strategies that support resilience and operational continuity.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in engineering (Mechanical, Electrical, Civil or Equivalent), Asset Management, or related field</li><li>Master s degree in engineering management, Asset Management, or Business Administration is preferred</li><li>Minimum 12 15 years of relevant experience in asset management, infrastructure maintenance, or port/industrial facilities.</li><li>At least 7 10 years in a senior leadership role.</li><li>Experience in ports, industrial infrastructure, utilities, or large-scale facilities management is highly desirable.</li><li>In-depth understanding of asset lifecycle management</li><li>Knowledge in Computerized maintenance management systems (e.g., CMMS, ERP)</li><li>Strong analytical and reporting skills</li><li>Proficiency in ISO 55000, ISO 50000 International standards (Asset & Energy)</li><li>Project and contract management expertise</li><li>Familiarity with HSE and sustainability practices in asset management</li><li>Excellent leadership, communication, and stakeholder engagement skills</li><li>This position requires high level of business and operational understanding required for strategic alignment</li><li>Any certification or course in asset management</li><li>Preferably a Certificate from the Institute of Asset Management</li><li>This position follows all the HSE procedures as set by the company</li></ul>
<p>Job title Process Engineer, Hydro-Processing Company OQ8 Function TSD Department Process Engineering & Control Section Hydro-processing Location Oman (Duqm) Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Team Leader, Hydro-processing Direct reports - Job purpose<br><br>Provides engineering support for the development, implementation, and continuous improvement of process optimization-based activities in Hydro Processing (HPU, DHT,HCU) units, under TL Process Engineering Hydro Processing (HPU, DHT, HCU) scope s, acting as team player for assigned units; through:<br><br>(1) Identifies opportunities of optimization, as well as investigates and supports optimization proposals from others executing & leading the corresponding engineering, maintenance and operational activities.<br>(2) Execute actions to ensure that Management process optimization Services meets Management strategy and performance goals; in order to ensure projects and service targets are achieved efficiently and to optimum standards<br><br>The position will act in accordance with the OQ8 s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Oman s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities:<br>Unit Purpose Key Features HPU (Hydro-processing Unit) General term for units that perform hydro-treating or hydrocracking. Utilizes hydrogen to treat petroleum fractions.<br>Removes contaminants like sulfur, nitrogen, and metals.<br>Enhances product quality and ensures compliance with environmental standards.<br>DHT (Diesel Hydrotreater) Specifically designed to treat diesel fractions to produce ultra-low sulfur diesel (ULSD). Removes sulfur and nitrogen compounds from diesel feedstock.<n>Operates at high temperatures and pressures with hydrogen.<br>Catalysts are used to facilitate the reaction, improving the cetane number and stability of diesel.<br>HCU (Hydrocracking Unit) Breaks down heavy hydrocarbons into lighter, more valuable products like gasoline, diesel, and jet fuel Uses hydrogen under high pressure and temperature.<br>Employs dual-function catalysts (acidic function for cracking and metallic function for hydrogenation).<br>Converts heavy feedstock into lighter, cleaner products.<br>Enhances the yield of high-value products.<br>Accountabilities:<br>Data Analysis and Optimization<br>Provides robust support while analyses plant s data using PI and LIMS and provides remedial solutions for deviations.<br>Identifies optimization opportunities.<br>Identifies debottlenecking opportunities and improves unit efficiency.<br>Provides technical recommendation in resolving complex process issues.<br>Design and Process Optimization<br>Coordinates and reviews complex design work.<br>Develops Heat and Material Balances, designs minor modifications.<br>Prepares preliminary documents for tender submissions.<br>Leads engineering reviews for plant modifications and improvement projects.<br>Develops and validates process simulation and optimization studies.<br>Provides technical guidance to multidisciplinary teams.<br>Equipment Monitoring and Troubleshooting<br>Monitors equipment like reactors, drums, compressors.<br>Performs RCA and proposes corrective actions.<br>Safety and Compliance<br>Develops technical procedures.<br>Leads HAZOP, PSSR, and process safety reviews.<br>Provides technical leadership for MOC and risk assessment activities.<br>Promotes process safety best practices across the organization.<br>Process Engineering Support<br>Provides support for the development of Key Documents.<br>Provides technical assistance to other sections.<br>Develops advanced simulation models and digital performance tools.<br>Mentors and develops junior engineers.<br>Reviews and Approvals<br>Provides technical approval of key process engineering deliverables.<br>Performs independent technical reviews of engineering studies and proposals.<br>Represents Process Engineering in technical committees and strategic initiatives.<br>Key interactions<br>Internal: Liaise with colleagues and stakeholders for day-to-day work.<br>External: Consultants, contractors, vendors Notable Working Conditions. Field Operations and office environment, Moderate to intensive computer screen use.</n></p><p><strong>Desired Candidate Profile</strong></p><h4>Minimum Qualifications</h4><p>Minimum Qualifications for this position are an Engineering degree preferably in Chemical Engineering or relevant field</p><h4>Language requirements</h4><p>Excellent knowledge of written, read, and spoken English (required)</p><h4>Background and experience</h4><ul><li>5 years of of relevant refining/process engineering experience</li><li>Extensive experience in Hydro Processing (HPU, DHT, HCU) operations and optimization or relevant field .</li><li>Proven track record in leading process improvement and debottlenecking initiatives.</li><li>Experience leading refinery commissioning, start-up, and troubleshooting activities.</li><li>Strong experience in Process Safety Management (PSM), HAZOP, and MOC reviews.</li><li>Demonstrated capability in mentoring and developing junior engineers.</li><li>Advanced proficiency in process simulation and modeling tools (HYSYS, PetroSIM, UniSim).</li><li>Experience supporting cross-functional projects and strategic business initiatives.</li></ul><h4>Soft Skills</h4><ul><li>Strong Communication skill verbal and written.</li><li>Personal and Team Accountability</li><li>Accurate Reporting skills</li><li>Effective planning and organizing skills.</li><li>Proficient at interpreting Technical Drawings</li><li>Critical Thinking Skills</li><li>Result orientation</li><li>Planning and Organizing</li><li>Decisiveness</li><li>Exercising influence</li><li>Demonstrated ability to cooperate with and influence peers.</li><li>Strong leadership and mentoring skills.</li><li>Ability to lead cross-functional teams and technical workshops.</li><li>Strategic thinking and problem-solving capability.</li><li>Effective stakeholder management and influencing skills across all organizational levels.</li><li>Strong decision-making capability under operational and business pressures.</li></ul><h4>Technical Skills</h4><ul><li>Computer literacy including MS Office</li><li>SOP interpretation.</li><li>Good knowledge of modern Operation technologies & Planning techniques for Hydro Processing (HPU, DHT, HCU) processes.</li><li>Knowledge of engineering best practices.</li><li>Sound judgment in technical matters with good skills in the engineering field.</li><li>Good knowledge of HSE / SCE equipment & plans.</li><li>Knowledge in estimating, budgeting, and cost control.</li><li>Advanced proficiency in process simulation tools such as HYSYS and Petro-SIM.</li><li>Strong knowledge of refinery process optimization, energy efficiency, and debottlenecking techniques.</li><li>Experience with Advanced Process Control (APC), PI systems, and data analytics applications.</li><li>Knowledge of Process Safety Management (PSM), HAZOP, SIL, MOC, and Root Cause Analysis methodologies.</li><li>Strong understanding of refinery commissioning, start-up, shutdown, and turnaround activities.</li><li>Ability to review and approve engineering studies, design packages, and technical deliverables.</li></ul>
<p><h4>Job summary</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Ensuring culinary standards and responsibilities are met for restaurant</h4>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<h4>Leading kitchen team</h4>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<h4>Establishing and maintaining restaurant kitchen goals</h4>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met for restaurant</strong></p>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<p><strong>Leading kitchen team</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<p><strong>Establishing and maintaining restaurant kitchen goals</strong></p>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.<br>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Grade</h4>
<p>Stream: GCEO Office<br>
Function: Corporate Strategy<br>
Location: Oman - Muscat<br>
Budget control: OPEX and/or CAPEX and/or Revenue amount as relevant<br>
Reporting to: Vice President Corporate Strategy<br>
Direct reports: 0</p>
<h4>Job purpose</h4>
<p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p>
<p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p>
<h4>Main accountabilities</h4>
<ul>
<li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li>
<li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li>
<li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li>
<li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li>
<li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li>
<li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li>
<li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li>
<li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li>
<li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li>
<li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li>
<li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li>
<li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li>
</ul>
<h4>Key interactions</h4>
<p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br>
<strong>External:</strong> Contractors, Vendors & Suppliers</p>
<h4>Notable working conditions</h4>
<p>Office environment, intensive computer screen use, sporadic visits to operation site.</p>
<h4>Education requirements</h4>
<p>A minimum of a bachelor's degree in finance, economics or equivalent.</p>
<h4>Language</h4>
<p>Bilingual: Arabic and English.</p>
<h4>Background and experience</h4>
<p><strong>Competencies and skills</strong></p>
<ul>
<li>A minimum of 10-12 years of relevant experience.</li>
<li>Proven experience in market analysis of the energy sector.</li>
<li>Experience in developing business/investment case from concept covering feasibility studies.</li>
<li>Experience of working with various industry consultants for the energy sector.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>People leadership skills.</li>
<li>Ability to interact and collaborate with leaders across the organization.</li>
<li>Strong analytical skills.</li>
<li>Ability to interpret numbers and link with the underlying business.</li>
<li>Strategic thinking.</li>
</ul>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Computer literacy including MS Office.</li>
<li>Market intelligence tools and methods for the energy sector.</li>
<li>Market and commercial mindset.</li>
<li>Industry and macro-economic trend analysis.</li>
<li>Ability to synthesize data into actionable business insights.</li>
<li>Stakeholder reporting and executive presentations.</li>
</ul></p><p></p>
<p><h4>Grade</h4>
<p>Stream: GCEO Office<br>
Function: Corporate Strategy<br>
Location: Oman - Muscat<br>
Budget control: OPEX and/or CAPEX and/or Revenue amount as relevant<br>
Reporting to: Vice President Corporate Strategy<br>
Direct reports: 0</p>
<h4>Job purpose</h4>
<p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p>
<p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p>
<h4>Main accountabilities</h4>
<ul>
<li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li>
<li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li>
<li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li>
<li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li>
<li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li>
<li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li>
<li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li>
<li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li>
<li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li>
<li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li>
<li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li>
<li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li>
</ul>
<h4>Key interactions</h4>
<p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br>
<strong>External:</strong> Contractors, Vendors & Suppliers</p>
<h4>Notable working conditions</h4>
<p>Office environment, intensive computer screen use, sporadic visits to operation site.</p>
<h4>Education requirements</h4>
<p>A minimum of a bachelor's degree in finance, economics or equivalent.</p>
<h4>Language</h4>
<p>Bilingual: Arabic and English.</p>
<h4>Background and experience</h4>
<p><strong>Competencies and skills</strong></p>
<ul>
<li>A minimum of 10-12 years of relevant experience.</li>
<li>Proven experience in market analysis of the energy sector.</li>
<li>Experience in developing business/investment case from concept covering feasibility studies.</li>
<li>Experience of working with various industry consultants for the energy sector.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>People leadership skills.</li>
<li>Ability to interact and collaborate with leaders across the organization.</li>
<li>Strong analytical skills.</li>
<li>Ability to interpret numbers and link with the underlying business.</li>
<li>Strategic thinking.</li>
</ul>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Computer literacy including MS Office.</li>
<li>Market intelligence tools and methods for the energy sector.</li>
<li>Market and commercial mindset.</li>
<li>Industry and macro-economic trend analysis.</li>
<li>Ability to synthesize data into actionable business insights.</li>
<li>Stakeholder reporting and executive presentations.</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p>
<p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p>
<h4>Main accountabilities</h4>
<ul>
<li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li>
<li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li>
<li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li>
<li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li>
<li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li>
<li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li>
<li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li>
<li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li>
<li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li>
<li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li>
<li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li>
<li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li>
</ul>
<h4>Key interactions</h4>
<p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br>
<strong>External:</strong> Contractors, Vendors & Suppliers</p>
<h4>Notable working conditions</h4>
<p>Office environment, intensive computer screen use, sporadic visits to operation site.</p>
<h4>Education requirements</h4>
<p>A minimum of a bachelor's degree in finance, economics or equivalent.</p>
<h4>Language</h4>
<p>Bilingual: Arabic and English.</p>
<h4>Background and experience</h4>
<p><strong>Competencies and skills</strong></p>
<ul>
<li>A minimum of 10-12 years of relevant experience.</li>
<li>Proven experience in market analysis of the energy sector.</li>
<li>Experience in developing business / investment case from concept covering feasibility studies.</li>
<li>Experience of working with various industry consultants for the energy sector.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>People leadership skills.</li>
<li>Ability to interact and collaborate with leaders across the organization.</li>
<li>Strong analytical skills.</li>
<li>Ability to interpret numbers and link with the underlying business.</li>
<li>Strategic thinking.</li>
</ul>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Computer literacy including MS Office.</li>
<li>Market intelligence tools and methods for the energy sector.</li>
<li>Market and commercial mindset.</li>
<li>Industry and macro-economic trend analysis.</li>
<li>Ability to synthesize data into actionable business insights.</li>
<li>Stakeholder reporting and executive presentations.</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>Act as a subject matter expert (SME) in market intelligence & analytics under the Vice President Corporate Strategy, providing advanced analytical expertise and authoritative market perspectives to support strategic and commercial decision-making. The role is responsible for conducting in-depth analysis of market trends, competitors, customers, and the broader energy sector, while developing and maintaining high-quality market intelligence standards. It involves delivering data-driven insights and forward-looking market views, supporting both long- and short-term planning across corporate functions, and identifying, sourcing, and analyzing internal and external data to generate actionable intelligence. Through robust analytics and expert interpretation of market dynamics, the role contributes to optimizing OQ's portfolio value and strengthening its competitive positioning from a market perspective.</p>
<p>The position will act in accordance with the group's mission, vision, values & strategies, as well as policies, guidelines, and standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p>
<h4>Main accountabilities</h4>
<ul>
<li>Perform detailed, structured analyses of market trends impacting OQ, including customer behavior, competitor dynamics, macroeconomic factors, geopolitical developments, and regulatory environments.</li>
<li>Translate complex market data into clear, actionable insights and recommendations to support decision-making across OQ SAOC and its subsidiaries.</li>
<li>Develop and maintain an expert view of markets and products, including price outlooks, supply-demand dynamics, and future prospects, contributing to forecasting assumptions.</li>
<li>Continuously monitor market movements and provide timely analytical inputs to planning and marketing teams to support annual planning cycles and short-term value capture opportunities.</li>
<li>Conduct in-depth portfolio performance analysis across multiple dimensions (products, geographies, customer segments, value chains) to identify optimization opportunities.</li>
<li>Provide expert input into business feasibility studies, evaluating market attractiveness, risks, and commercial viability.</li>
<li>Collaborate closely with internal stakeholders to understand business needs, share insights, and promote the effective use of market intelligence in decision-making.</li>
<li>Identify, evaluate, and integrate relevant external data sources to enhance analytical capabilities and ensure comprehensive market coverage.</li>
<li>Contribute to the development, enhancement, and maintenance of systems and tools for capturing and analyzing internal market data.</li>
<li>Support the development and application of price benchmarking methodologies across subsidiaries to enhance competitiveness and transparency.</li>
<li>Analyze pricing structures, including shadow margins, and provide data-driven insights to support strategic pricing decisions.</li>
<li>Act as a trusted advisor on market intelligence matters, providing expert guidance and thought leadership in the interpretation of market data and trends.</li>
</ul>
<h4>Key interactions</h4>
<p><strong>Internal:</strong> ELT, Portfolio Management, Finance, Growth, Procurement, Commercial Teams in the subsidiaries.<br>
<strong>External:</strong> Contractors, Vendors & Suppliers</p>
<h4>Notable working conditions</h4>
<p>Office environment, intensive computer screen use, sporadic visits to operation site.</p>
<h4>Education requirements</h4>
<p>A minimum of a bachelor's degree in finance, economics or equivalent.</p>
<h4>Language</h4>
<p>Bilingual: Arabic and English.</p>
<h4>Background and experience</h4>
<p><strong>Competencies and skills</strong></p>
<ul>
<li>A minimum of 10-12 years of relevant experience.</li>
<li>Proven experience in market analysis of the energy sector.</li>
<li>Experience in developing business / investment case from concept covering feasibility studies.</li>
<li>Experience of working with various industry consultants for the energy sector.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>People leadership skills.</li>
<li>Ability to interact and collaborate with leaders across the organization.</li>
<li>Strong analytical skills.</li>
<li>Ability to interpret numbers and link with the underlying business.</li>
<li>Strategic thinking.</li>
</ul>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Computer literacy including MS Office.</li>
<li>Market intelligence tools and methods for the energy sector.</li>
<li>Market and commercial mindset.</li>
<li>Industry and macro-economic trend analysis.</li>
<li>Ability to synthesize data into actionable business insights.</li>
<li>Stakeholder reporting and executive presentations.</li>
</ul></p><p></p>