Microsoft Azure Jobs in Oman

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.</p><p><strong>Duties &amp; Responsibilities:</strong></p><ul><li>2nd Level Assurance Support Activities</li><li>2nd Level Incident Management</li><li>2nd Level preventive maintenance</li><li>Software update/upgrade</li><li>Configuration Management; Service creation, provisioning &amp; testing</li><li>Nodes introduction, expansion, acceptance and commissioning.</li><li>Customer support handling</li></ul><p><strong>Key Competence Elements:</strong></p><p>Deep knowledge in:</p><ul><li>CS &amp; VoLTE core network architecture and interfaces</li><li>CS &amp; VoLTE core network functions CS and UDM (MSC, MGW,IP-STP, SBC, DSC, CUDB, HLR-FE, HSS-FE, EIR-FE) and IMS nodes (SBG, CSCF, MTAS, IBCF, UPG, AFG, NeLS, BGF, TRGW, IPWORKS)</li><li>CS/VoLTE E2E signaling and call flows</li></ul><p><strong>Hands-on Experience on:</strong></p><ul><li>AXE 810, APZ 212 60, APG43L &amp; CPP nodes Commissioning, configuration, operations &amp; maintenance.</li><li>UDC, IP-STP, MSC/GMSC, IMS nodes data configuration, SW upgrade operations &amp; Maintenance</li><li>Ericsson IMS nodes (SBG, CSCF, MTAS, IBCF, UPG, AFG, NeLS, BGF, TRGW, IPWORKS)</li><li>SS7 protocol stack and troubleshooting</li><li>SIP / Diameter protocol stack and troubleshooting</li><li>Call tracing</li><li>Linux/Unix</li><li>ENM Tools Hands-on experience</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Experience:</strong></p><ul><li>Degree within Electrical Engineering / Telecommunication Engineering / Computer Science / Computer Engineering.</li><li>5-7 years experience on relevant domain</li><li>Knowledge of Managed Service telecom operations practice</li></ul><p><strong>Additional Requirements:</strong></p><ul><li>Knowledge sharing and collaboration skills</li><li>English skills</li><li>Delivering results &amp; meeting customer expectations</li><li>Analyzing</li><li>Working with people</li><li>Creating &amp; innovating</li><li>Applying expertise &amp; technology</li></ul><p></p></section>

General Purpose <br><p>Provide technical engineering I&amp;CT support to OFM under the scope of the priority and scope of the I&amp;CT Manager. Acting as a technical provider regarding service technology provider partner in the implementation of the best practices regarding IT infrastructure. Ensure the integrity of high availability infrastructure and IT operation to provide maximum performance for the users. Sets the processes and procedures for IT infrastructure delivery for the company. Responsible for the reliable and smooth delivery of the company s IT infrastructure through planning &amp; project management, establishing &amp; implementing standards, Has accountability for the Infrastructure Technology Engineering and Operations, Service Management and Availability of the ICT infrastructure to support OFM productivity.</p> Main Accountabilities <br><p> Design and execute the IT infrastructure maintenance plans that assure an IT company s infrastructure capacity remains up-to-date</p> <p> Maintain activity logs</p> <p> Identify and measure key operational metrics</p> <p> Establish protocols, processes and procedures for operating systems</p> <p> Establish priorities for the maintenance, design, and development of infrastructure systems inclusive </p> <p> Maintain logs and documentation of any activity that occurs within their network.</p> <p> Establish software and hardware standards for the different stakeholders and owners acting as an advisor for each functional </p> <p> Asses server performance and execute the respective preventive/corrective measures to assure optimal availability </p> <p> Develop recommendations regarding server infrastructure maintenance, update and monitoring </p> <p> Develop and implement standard processes and procedures for incident management, including emergency response plans and data integrity management </p> <p> Administer and support Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O), including system configuration, user access, integrations and coordination with functional teams to ensure ERP infrastructure reliability</p> <p> Manage and administer Azure Active Directory (Azure AD), including user identity, access control, group policies, single sign-on and security configurations across the organization</p> Education <br><p>Bachelor s degree in IT, Information Systems, computer science, MBA &amp; PMP is a Plus.</p> Experience <br><ul> <li>5+ years experience in the information technology and communication field. Hands-on experience in technical aspects related to IT infrastructure, programming and, developing I&amp;CT solutions.</li> <li>Strong hands-on experience in ICT Infrastructure </li> <li>Relevant experience in Information Technology filed :</li> </ul> <p>Infrastructure Maintenance, Operations, Servers, Networking, Security and Businss Applications &amp; Integration.</p> Know-How <br><ul> <li>Understanding of ERP business process, specifically Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O).</li> <li>Computer Literacy including MS Office.</li> <li>Ability to manage and direct the activities of others in a multi-project environment.</li> <li>Contract and Policy Administration (Development / Review).</li> <li>IT Operation tools.</li> <li>Solid knowledge of Microsoft products (SharePoint, Windows Server, SQL Server), Azure Active Directory (Azure AD) administration, and Microsoft Dynamics 365 Finance &amp; Operations (D365 F&amp;O).</li> <li>Understanding of networking, and databases, such as HTML, JavaScript, JSP, ASP, ABAP, .NET, MQ, Oracle and SQL Queries during test execution.</li> <li>Knowledge of IT infrastructure operation.</li> </ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a skilled Power BI Developer with experience in designing, developing, and maintaining interactive dashboards and reports. The ideal candidate should have strong expertise in Power BI, data modeling, DAX, SQL, and ETL processes, along with the ability to transform business requirements into meaningful insights.</p><p>Roles &amp; Responsibilities</p><ul><li>Design, develop, and maintain Power BI dashboards and reports.</li><li>Gather and analyze business requirements to create effective BI solutions.</li><li>Develop data models, measures, and calculated columns using DAX.</li><li>Create and optimize SQL queries, stored procedures, and views.</li><li>Connect Power BI with multiple data sources such as SQL Server, Excel, Oracle, Azure, and APIs.</li><li>Perform data validation, testing, and report optimization.</li><li>Implement Row-Level Security (RLS) and manage Power BI workspaces.</li><li>Publish reports to the Power BI Service and schedule data refreshes.</li><li>Collaborate with business stakeholders and technical teams to deliver reporting solutions.</li><li>Troubleshoot performance issues and optimize dashboards.</li></ul><p>Required Skills</p><ul><li>Strong experience with Microsoft Power BI .</li><li>Expertise in DAX , Power Query (M Language) , and Data Modeling .</li><li>Good knowledge of SQL and database concepts.</li><li>Experience with Power BI Service , Gateways, and Report Deployment.</li><li>Understanding of ETL processes and data warehousing concepts.</li><li>Experience with Azure Data Services is an added advantage.</li><li>Strong analytical, problem-solving, and communication skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, IT, or a related field. Microsoft Power BI Certification is preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span ><br></span></div><div><span >Middle East Human Resources Solutions LLC</span></div><div><span >Full-time</span></div><div><span >Management</span></div><div><span >monthly salary</span></div><div><span >1500 OMR - 2000 OMR</span></div><div><span >the site</span></div><div><span >Muscat Governorate, Sultanate of Oman</span></div><div><span >work experience</span></div><div><span >15</span></div><div><span >Educational level</span></div><div><span >Bachelor's</span></div><div><span >Specialization</span></div><div><span >Gender preference</span></div><div><span >No Preference</span></div><div><span >nationality</span></div><div><span >Omani</span></div><div><span >languages</span></div><div><span >Apply before</span></div><div><span >Jul 19, 2026</span></div><div><span >The required number</span></div><div><span >1</span></div><div><span ><b>Job Details</b></span></div><div><span ><b>Tasks and responsibilities:</b></span></div><div><span ><br></span></div><div><span >Collecting and analyzing business requirements from stakeholders.</span></div><div><span ><br></span></div><div><span >Documenting requirements and preparing business analysis documents.</span></div><div><span ><br></span></div><div><span >Analyze current processes and suggest opportunities for improvement.</span></div><div><span ><br></span></div><div><span >Preparing workflow templates and procedural maps.</span></div><div><span ><br></span></div><div><span >Coordination between work teams (management, technology, operations, etc.).</span></div><div><span ><br></span></div><div><span >Assistance in prioritizing requirements and managing changes.</span></div><div><span ><br></span></div><div><span >Participate in testing the solutions and ensuring they meet the requirements.</span></div><div><span ><br></span></div><div><span >Preparing reports and presentations on the results of the analysis.</span></div><div><span ><br></span></div><div><span >Monitoring performance indicators and measuring the impact of implemented solutions.</span></div><div><span ><br></span></div><div><span ><b>Required qualifications:</b></span></div><div><span ><br></span></div><div><span >Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.</span></div><div><span ><br></span></div><div><span >It is preferable to obtain professional certifications such as CBAP, ECBA, or PMI-PBA.</span></div><div><span ><br></span></div><div><span >Experience in business analysis (depending on job level).</span></div><div><span ><br></span></div><div><span ><b>Required skills:</b></span></div><div><span ><br></span></div><div><span >Strong analytical and problem-solving skills.</span></div><div><span ><br></span></div><div><span >The ability to gather and clearly document requirements.</span></div><div><span ><br></span></div><div><span >Excellent communication skills with various stakeholders.</span></div><div><span ><br></span></div><div><span >Proficient in preparing reports and presentations.</span></div><div><span ><br></span></div><div><span >Knowledge of work methodologies such as Agile and Waterfall.</span></div><div><span ><br></span></div><div><span >Mastering tools such as Microsoft Excel, Visio, Jira or Azure DevOps.</span></div><div><span ><br></span></div><div><span >Time management and teamwork skills</span></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Troubleshoot hardware and software issues, providing timely solutions to ensure minimal downtime for users.</li><li>Set up and configure new devices, ensuring they are integrated seamlessly into the existing network.</li><li>Monitor system performance and conduct regular maintenance checks to preemptively address potential issues.</li><li>Assist in the implementation of IT projects, contributing technical expertise to ensure successful execution.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of an Associate's degree in Information Technology or a related field, with a Bachelor's degree preferred.</li><li>Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals.</li><li>1-3 years of hands-on experience in a technical support role within a corporate environment.</li><li>Familiarity with operating systems including Windows, macOS, and Linux for comprehensive support.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Goodman Masson is partnering with a new financial markets infrastructure venture under formation in Oman.<br> Backed by prominent institutional investors, the business is building a greenfield platform from the ground up, and is now hiring at the build stage.<br> This is a rare chance to help stand up critical market infrastructure from a blank sheet and then run what you have built.<br> The role As Lead Database Administrator you own the data layer the platform runs on: the databases holding the register of ownership, the transaction history, and the audit trail.<br> The database is the authoritative record of who owns what, so its integrity, availability, and recoverability are the operational core of the business.<br> In the build phase you design and stand up the database estate from a blank sheet.<br> In the run phase you operate the estate and the team you have designed.<br> What you will do Design the database architecture from first principles: platform selection, schema and storage design, high availability, replication and clustering, backup and point-in-time recovery, and the security model Install, configure, and operate enterprise database platforms across the estate, and own build standards, patching, and version currency Own high availability and disaster recovery for the authoritative register, and prove failover and restore on a defined cycle Own performance monitoring and tuning, SQL optimisation, and capacity planning across the settlement and registry lifecycle Own database security in the first line: hardening, encryption, privileged access, and vulnerability management Design the run-phase operating model, author the runbooks, and build and lead the database team Location and terms Based in Muscat, Oman.<br> Permanent for Omani nationals; two-year fixed-term contract for expatriate hires.<br> Omani nationals are strongly encouraged to apply.<br> If this is your kind of build, please apply now!<br> What you will bring Degree in computer science or a related discipline Six to ten years in database administration, with substantial time in large financial institutions such as banks or capital markets Strong expertise across enterprise database platforms including Oracle and SQL Server, with PostgreSQL and or MySQL Deep expertise in backup and recovery, high availability, replication, and clustering Strong performance tuning and SQL optimisation Direct experience of database security, access control, patching, and compliance Linux and Windows administration, and scripting with PowerShell, Bash, or Python Fluent English, written and spoken Also of interest Experience administering the data estate of a financial market infrastructure such as a central securities depository, central counterparty, exchange, or settlement system Familiarity with the CPMI-IOSCO Principles for Financial Market Infrastructures, particularly the operational risk and resilience principles Cloud database exposure across Azure, AWS, or GCP Relevant certifications such as Oracle OCP, Microsoft Azure Database, or PostgreSQL Experience designing recovery time and recovery point objectives for a regulated platform</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a Software Engineer II (Backend) who can quickly understand, stabilize, and take full ownership of architecting, developing, and optimizing our backend systems. This role will be responsible for driving major new releases in 2026 and beyond. You will serve as the go-to expert for all backend matters, owning everything from day-to-day operations and system reliability to designing and delivering large-scale upcoming features.</p><p>What you will do:</p><ul><li>Own the backend end-to-end</li><li>Act as the primary owner for all backend systems in this Fintech application</li><li>Make technical decisions and drive execution independently</li><li>Take over and stabilize an existing system</li><li>Understand architecture, codebase, and data flows</li><li>Ensure a smooth transition from vendor to in-house team</li><li>Operate and improve production systems</li><li>Troubleshoot issues across application, infrastructure, and databases</li><li>Improve reliability, performance, and observability (Dynatrace or similar)</li><li>Deliver major features</li><li>Lead backend implementation for large, business-critical features</li><li>Balance speed with long-term maintainability</li><li>Work with infrastructure and data</li><li>Manage deployments on Kubernetes</li><li>Work across Linux and Windows environments</li><li>Maintain and optimize PostgreSQL, Oracle, and MS SQL</li><li>Raise the engineering bar</li><li>Introduce pragmatic improvements in code quality, CI/CD, and monitoring</li><li>Add structure and documentation where needed</li><li>Collaborate with stakeholders</li><li>Work closely with product and frontend teams</li><li>Translate business needs into practical technical solutions</li></ul><p>What you will need:</p><ul><li>Experience: 7+ years in backend engineering</li><li>Core stack: Strong Java experience or a similar language experience.</li><li>Databases: Hands-on experience with PostgreSQL, Oracle, or MS SQL</li><li>Experience with Kubernetes and containerized deployments</li><li>Strong experience owning and evolving production systems</li><li>Strong debugging and query optimization skills</li><li>Production &amp; troubleshooting</li><li>Experience with monitoring/observability tools (e.g., Dynatrace)</li><li>Proven ability to diagnose and resolve complex production issues</li><li>System ownership mindset</li><li>Comfortable being the single point of ownership for backend</li><li>Takes initiative, makes decisions, and drives things to completion</li><li>Able to work with imperfect systems and improve them incrementally</li><li>System understanding</li><li>Ability to quickly understand unfamiliar codebases and architectures</li></ul><p>Nice to have:</p><ul><li>Fintech or regulated domain experience (strong plus)</li><li>Experience taking over systems from vendors or third parties</li><li>Experience improving legacy systems or monoliths</li><li>Familiarity with event-driven systems (Kafka, RabbitMQ)</li><li>Exposure to cloud platforms (AWS/Azure/GCP)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What you will need:</p><ul><li>Experience: 7+ years in backend engineering</li><li>Core stack: Strong Java experience or a similar language experience.</li><li>Databases: Hands-on experience with PostgreSQL, Oracle, or MS SQL</li><li>Experience with Kubernetes and containerized deployments</li><li>Strong experience owning and evolving production systems</li><li>Strong debugging and query optimization skills</li><li>Production &amp; troubleshooting</li><li>Experience with monitoring/observability tools (e.g., Dynatrace)</li><li>Proven ability to diagnose and resolve complex production issues</li><li>System ownership mindset</li><li>Comfortable being the single point of ownership for backend</li><li>Takes initiative, makes decisions, and drives things to completion</li><li>Able to work with imperfect systems and improve them incrementally</li><li>System understanding</li><li>Ability to quickly understand unfamiliar codebases and architectures</li></ul><p>Nice to have:</p><ul><li>Fintech or regulated domain experience (strong plus)</li><li>Experience taking over systems from vendors or third parties</li><li>Experience improving legacy systems or monoliths</li><li>Familiarity with event-driven systems (Kafka, RabbitMQ)</li><li>Exposure to cloud platforms (AWS/Azure/GCP)</li></ul><p></p></section>

<p>The Team Leader, IT Network &amp; Infrastructure is responsible for leading and governing IT Infrastructure, IT Network, and IT Service Desk functions, ensuring secure, reliable, and high-performing enterprise IT services across on-premises, cloud, and hybrid environments. The role drives availability, scalability, and disaster recovery readiness while ensuring efficient end-user support, seamless connectivity, and continuity of business-critical operations.</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>Infrastructure &amp; Cloud:</p><ul><li>Lead the architecture, design, and operations of enterprise infrastructure across on-premises, cloud, and hybrid environments, ensuring scalability, security, high availability, and disaster recovery readiness.</li></ul><p>Identity &amp; Security:</p><ul><li>Oversee identity and access management (AD, Azure AD/Entra ID), ensuring secure, compliant access control and governance across all platforms.</li></ul><p>Virtualization &amp; Data Center:</p><ul><li>Manage compute, virtualization (VMware), storage, and data center technologies, including capacity planning, lifecycle management, and performance optimization.</li></ul><p>Backup &amp; Disaster Recovery:</p><ul><li>Ensure robust backup, recovery, and disaster recovery capabilities aligned with RPO/RTO targets, including regular testing and compliance with regulatory requirements.</li></ul><p>Networking:</p><ul><li>Oversee enterprise network infrastructure, ensuring resilient, secure, and high-performing connectivity across all environments.</li></ul><p>Operating Systems &amp; Platforms:</p><ul><li>Manage Windows and Linux environments, supporting performance, patching, and hybrid platforms including containers where applicable.</li></ul><p>Service Desk &amp; IT Operations:</p><ul><li>Lead IT Service Desk operations, ensuring efficient incident and request management, high service quality, SLA compliance, and a strong end-user experience.</li></ul><p>Governance &amp; Vendor Management:</p><ul><li>Act as the technical escalation point, manage vendors and service providers, define SLAs and operational models, and ensure successful delivery of infrastructure initiatives.</li></ul>Key interactions<ul><li>Internal: Corporate Services and all OQ8 Functions</li><li>External: Staffing specialized Contractors, Vendors &amp; Suppliers</li></ul>Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site.<p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 10+ years in IT infrastructure within large enterprise setup. Experience in Oil &amp; Gas sector is good to have, or relevant Field</li><li>5+ years in a senior/lead role covering data centre, cloud/hybrid, identity, networking, virtualization, storage, and HA/DR ready environments.</li><li>Proven experience designing and operating highly available, resilient infrastructure aligned to RPO/RTO targets.</li><li>Hands on expertise in Microsoft AD/Azure AD, VMware, Azure IaaS, SAN/NAS/Tape, Networking, Windows &amp; Linux, and Enterprise Backup.</li><li>Experience leading teams, managing multiple vendors, and supporting 24 7 mission critical services.</li><li>IT Service Management Experience(ITIL-based): Applying basic ITIL processes (incident, request, change), to managing service performance and SLAs, and ultimately leading and optimizing end-to-end IT service delivery aligned with business objectives.</li><li>Strong people leadership and team management capability.</li><li>Clear, confident communication and stakeholder engagement across technical and business teams.</li><li>Strategic and analytical thinker with sound commercial awareness.</li><li>Ability to lead multiple initiatives in complex, 24 7 operational environments.</li><li>Strength in relationship building, cross functional collaboration, and vendor interaction.</li><li>Effective business and process analysis translating requirements into infrastructure outcomes.</li><li>Excellent problem solving, organization, and decision making skills under pressure.</li><li>Strategic leadership</li><li>Strong in Building IT infrastructure.</li><li>High availability and disaster recovery mindset.</li><li>Strong analytical and problem-solving ability.</li><li>Ability to operate in complex enterprise and shared services environments.</li><li>Excellent communication and stakeholder engagement.</li><li>Infrastructure project delivery and execution (planning, coordination, delivery).</li><li>Structured systems analysis and infrastructure design.</li><li>Data centre and advanced infrastructure technical depth.</li><li>Contract and vendor management (review, governance, delivery oversight).</li><li>Quality driven execution with adherence to IT best practices and accuracy.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities: Manage Azure cloud infrastructure. Ensure data security compliance. Collaborate with cross-functional teams on projects. Provide technical support for systems &amp; applications.</p></div></section>

<p>The Team Leader, IT Network &amp; Infrastructure is responsible for leading and governing IT Infrastructure, IT Network, and IT Service Desk functions, ensuring secure, reliable, and high-performing enterprise IT services across on-premises, cloud, and hybrid environments. The role drives availability, scalability, and disaster recovery readiness while ensuring efficient end-user support, seamless connectivity, and continuity of business-critical operations.</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Infrastructure &amp; Cloud:</strong></p><p>Lead the architecture, design, and operations of enterprise infrastructure across on-premises, cloud, and hybrid environments, ensuring scalability, security, high availability, and disaster recovery readiness.</p><p><strong>Identity &amp; Security:</strong></p><p>Oversee identity and access management (AD, Azure AD/Entra ID), ensuring secure, compliant access control and governance across all platforms.</p><p><strong>Virtualization &amp; Data Center:</strong></p><p>Manage compute, virtualization (VMware), storage, and data center technologies, including capacity planning, lifecycle management, and performance optimization.</p><p><strong>Backup &amp; Disaster Recovery:</strong></p><p>Ensure robust backup, recovery, and disaster recovery capabilities aligned with RPO/RTO targets, including regular testing and compliance with regulatory requirements.</p><p><strong>Networking:</strong></p><p>Oversee enterprise network infrastructure, ensuring resilient, secure, and high-performing connectivity across all environments.</p><p><strong>Operating Systems &amp; Platforms:</strong></p><p>Manage Windows and Linux environments, supporting performance, patching, and hybrid platforms including containers where applicable.</p><p><strong>Service Desk &amp; IT Operations:</strong></p><p>Lead IT Service Desk operations, ensuring efficient incident and request management, high service quality, SLA compliance, and a strong end-user experience.</p><p><strong>Governance &amp; Vendor Management:</strong></p><p>Act as the technical escalation point, manage vendors and service providers, define SLAs and operational models, and ensure successful delivery of infrastructure initiatives.</p><p><strong>Key interactions</strong></p><p>Internal: Corporate Services and all OQ8 Functions</p><p>External: Staffing specialized Contractors, Vendors &amp; Suppliers</p><p>Notable Working Conditions. Office environment, intensive computer screen use, sporadic visits to operation site.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualifications for this position is a Bachelor s degree in Engineering - Computer Science, Information Technology, or related field.</p><p>Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)</p><p>Minimum 10+ years in IT infrastructure within large enterprise setup. Experience in Oil &amp; Gas sector is good to have, or relevant Field</p><p>5+ years in a senior/lead role covering data centre, cloud/hybrid, identity, networking, virtualization, storage, and HA/DR ready environments.</p><p>Proven experience designing and operating highly available, resilient infrastructure aligned to RPO/RTO targets.</p><p>Hands on expertise in Microsoft AD/Azure AD, VMware, Azure IaaS, SAN/NAS/Tape, Networking, Windows &amp; Linux, and Enterprise Backup.</p><p>Experience leading teams, managing multiple vendors, and supporting 24 7 mission critical services.</p><p>IT Service Management Experience(ITIL-based): Applying basic ITIL processes (incident, request, change), to managing service performance and SLAs, and ultimately leading and optimizing end-to-end IT service delivery aligned with business objectives.</p><p><strong>Soft &amp; Leadership :</strong></p><p>Strong people leadership and team management capability.</p><p>Clear, confident communication and stakeholder engagement across technical and business teams.</p><p>Strategic and analytical thinker with sound commercial awareness.</p><p>Ability to lead multiple initiatives in complex, 24 7 operational environments.</p><p>Strength in relationship building, cross functional collaboration, and vendor interaction.</p><p>Effective business and process analysis translating requirements into infrastructure outcomes.</p><p>Excellent problem solving, organization, and decision making skills under pressure.</p><p><strong>Core Competencies :</strong></p><p>Strategic leadership</p><p>Strong in Building IT infrastructure.</p><p>High availability and disaster recovery mindset.</p><p>Strong analytical and problem-solving ability.</p><p>Ability to operate in complex enterprise and shared services environments.</p><p>Excellent communication and stakeholder engagement.</p><p>Infrastructure project delivery and execution (planning, coordination, delivery).</p><p>Structured systems analysis and infrastructure design.</p><p>Data centre and advanced infrastructure technical depth.</p><p>Contract and vendor management (review, governance, delivery oversight).</p><p>Quality driven execution with adherence to IT best practices and accuracy.</p>

<p>Study business requirements and translate them into detailed technical specifications and application designs. Design, develop, test, and deploy enterprise applications using Microsoft .NET (C#, ASP.NET, MVC, Web API) and SQL Server. Develop ERP modules covering Incident Management, Defect Management, Project Progress, Inventory Management, Financial Progress, and KPIs. Ensure secure coding practices and compliance with cybersecurity and SCADA/IT strategy. Perform database design, optimization, and maintenance for SQL Server databases. Implement dashboards and reports (Power BI, SSRS, or similar tools) for performance tracking and KPIs. Conduct unit, integration, and end-to-end testing to ensure defect-free and reliable applications. Provide technical documentation, user guides, and training to stakeholders. Support deployment, monitor application performance, and resolve issues. Continuously enhance and upgrade existing applications based on user needs and emerging technologies. Collaborate with cross-functional teams (Business Planning, Cybersecurity, SCADA, Finance) to ensure successful delivery of solutions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>(Bachelor s Degree (B.Tech / B.E) in IT, Computer Science, or Computer Engineering)</li><li>Certifications: - Microsoft Certified: .NET Developer / Azure Developer Associate - Microsoft Certified: SQL Database Administrator / Developer - Agile / Scrum Certification</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Deliver undergraduate and postgraduate courses in Artificial Intelligence, Machine Learning, NLP, Programming (Python &amp; C++), and Web Development.</p> <ul> <li>Develop and update course materials, assessments, and laboratory exercises aligned with industry trends.</li> <li>Supervise student projects, including capstone projects, AI-based applications, and research initiatives.</li> <li>Engage in research, publication, and innovation activities in AI/ML and related domains.</li> <li>Provide academic advising and mentorship to support student success and career development.</li> <li>Participate in curriculum development, accreditation (OQF), and quality assurance activities.</li> <li>Collaborate with industry partners to incorporate real-world applications and emerging technologies into teaching.</li> </ul> <p><strong>FURTHER REQUIREMENTS</strong></p> <ul> <li>Clear teaching philosophy focused on fostering critical thinking, inclusivity, and lifelong learning</li> <li>A strong commitment to teaching excellence and student-centered learning</li> <li>Ability to integrate theoretical knowledge with practical cybersecurity applications</li> <li>Engagement in interdisciplinary collaboration and innovation.</li> <li>Effective communication skills, as all teaching and academic activities are conducted in English</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PhD in Artificial Intelligence, Machine Learning</p> <p>More than 6 years of Teaching experience and additional Industrial experience</p> <p>Proficiency in b&gt;English /b&gt; is a must.</p> <p>Must have strong specialization in Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP). Proficiency in Python programming, Object-Oriented Programming (OOP) using C++, and modern software development practices.</p> <p> Professional Qualification</p> <ul> <li>TensorFlow Developer Certificate,</li> <li>Microsoft Certified Azure AI Engineer Associate,</li> <li>IBM AI Engineering Professional Certification etc.</li> </ul> <p>First Preference:</p> <p>Omani candidate</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Design, develop, and maintain scalable web applications using .NET, MVC, and React</p></li><li><p>Develop and customize solutions on SharePoint (Online, 2019, 2016, 2013, 2010)</p></li><li><p>Work on end-to-end project lifecycle (requirements gathering, design, development, testing, deployment)</p></li><li><p>Build and integrate REST APIs, Web APIs, and WCF services</p></li><li><p>Collaborate with stakeholders to translate business requirements into technical solutions</p></li><li><p>Manage and deliver projects for enterprise clients, ensuring timelines and quality standards</p></li><li><p>Perform database design, optimization, and SQL administration tasks</p></li><li><p>Develop dashboards, reporting solutions (SSRS), and data-driven applications</p></li><li><p>Work with Azure DevOps and cloud-based deployments</p></li><li><p>Troubleshoot, debug, and enhance existing applications</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Location: Muscat Onsite Contract Duration: 3 Months Joining- 30days Benefits- Visa, Air Tickets, Bachelor Accommodation, local transportation will be provided.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We have three roles,</p><ol><li><p>Systems/Application Developer</p></li><li><p>L2 Support Engineer ( Advanced Troubleshooting )</p></li><li><p>L1 Support</p></li></ol><br><p>The roles and responsibilities are as below,</p><p><strong><u>Systems/Application Developer </u></strong></p><ul><li><p><strong>Full Stack Development:</strong>&nbsp;Build high-quality, responsive web applications using frontend technologies (Angular 10+, React JS, TypeScript, HTML5, CSS3) and backend frameworks (.NET Core 3.1-8, Node.js).</p></li><li><p><strong>Arbor OM &amp; iLink Proprietary Solutions:</strong>&nbsp;Customize and enhance iLink’s pre-created frameworks and solution accelerators, which may include Arbor OM (Order Management) or similar data-driven systems, to solve client-specific business challenges.</p></li><li><p><strong>Database &amp; Data Management:</strong>&nbsp;Design and manage database schemas, write stored procedures (T-SQL), and optimize performance in SQL Server.</p></li><li><p><strong>System Integration &amp; APIs:</strong>&nbsp;Develop and consume RESTful APIs/web services to integrate applications with other systems and data platforms.</p></li><li><p><strong>Cloud &amp; Deployment:</strong>&nbsp;Implement and maintain CI/CD pipelines (Azure DevOps/Jenkins) and manage application deployment in cloud environments (Azure or AWS).</p></li><li><p><strong>Troubleshooting &amp; Support:</strong>&nbsp;Perform bug fixing, debugging, and production environment monitoring to ensure high reliability, particularly for enterprise applications.</p><br></li><li><p><strong><u>L2 Support Engineer (Advanced Troubleshooting)</u></strong></p></li><li><p><strong>Incident Management:</strong> Investigate, diagnose, and resolve complex application/system issues escalated from L1 support.</p></li><li><p><strong>Technical Troubleshooting:</strong> Perform in-depth investigations, including analyzing application logs, database queries, and system performance.</p></li><li><p><strong>Root Cause Analysis (RCA):</strong> Identify underlying issues, implement fixes or workarounds, and document solutions in the ticketing system.</p></li><li><p><strong>System Monitoring:</strong> Monitor application health and infrastructure performance to ensure high availability.</p></li><li><p><strong>Escalation &amp; Collaboration:</strong> Collaborate with L3/development teams on bugs while communicating status updates to stakeholders.</p></li><li><p><strong>Documentation:</strong> Create and maintain knowledge base articles and troubleshooting guides.</p><br></li><li><p><strong><u>L1 Support</u></strong></p><p>Key Responsibilities An L1 (Level 1) Back Office (BO) Support Agent provides initial administrative, technical, or operational support to ensure smooth business functioning. They serve as a "behind-the-scenes" frontline agent, processing data, resolving routine requests, and escalating complex issues to L2 support, acting as a bridge between internal teams and client-facing staff. Key Responsibilities · Ticket Management: Receive, log, acknowledge, and classify incoming requests, incidents, or alerts via email, chat, or ticketing systems (e.g., ServiceNow, Remedy). · Data Processing &amp; Entry: Enter, update, and maintain accurate records in databases, CRM systems, or ERP software. · Routine Troubleshooting: Provide first-line fixes for basic issues such as password resets, account unlocking, software installation, or routine IT application support. · Documentation &amp; Reporting: Prepare daily/weekly reports on operational metrics, process documentation (e.g., invoices, bills of lading), and maintain accurate filing systems. · Escalation: Route complex or unresolved problems to L2/L3 technical teams or managers. · Vendor/Internal Coordination: Coordinate with internal departments or external vendors to process orders, manage inventory, or request support. · System Monitoring: Monitor application health or server alerts to identify potential bottlenecks or failures.&nbsp;</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong><u>Systems/Application Developer </u></strong></p><p><strong>Required Technical Skills</strong></p><ul><li><p><strong>Backend:</strong>&nbsp;Strong proficiency in C# or Python, .NET Core.</p></li><li><p><strong>Frontend:</strong>&nbsp;Expertise in modern frameworks such as Angular or React.</p></li><li><p><strong>Database:</strong>&nbsp;Advanced SQL skills (SQL Server,&nbsp;Oracle, or MySQL).</p></li><li><p><strong>Tools:</strong>&nbsp;Experience with Git, Azure DevOps, and containerization (Docker).</p></li><li><p><strong>Domain Knowledge:</strong>&nbsp;Familiarity with industries like Telecom, Health, or E&amp;P (Energy &amp; Production).&nbsp;</p></li></ul><br><p><strong>Key Differentiators for iLink Roles</strong></p><ul><li><p><strong>Speed:</strong>&nbsp;Use of pre-created frameworks to accelerate development.</p></li><li><p><strong>AI Integration:</strong>&nbsp;Experience integrating AI/ML capabilities into web applications is increasingly required.</p></li><li><p><strong>Focus:</strong>&nbsp;A strong focus on "Digital Transformation" and creating "intelligent apps</p><br></li></ul><p><strong><u>L2 Support Engineer (Advanced Troubleshooting)</u></strong></p><p><strong>Required Qualifications &amp; Skills</strong></p><br><ul><li><p><strong>Technical Skills:</strong> Proficiency in SQL (complex queries, optimization), Linux/Unix environment, and web technologies.</p></li><li><p><strong>Tools:</strong> Experience with monitoring tools, ticketing systems (e.g., Jira, ServiceNow), and API tools (e.g., Postman).</p></li><li><p><strong>Knowledge:</strong> Understanding of ITIL processes, API structures, and client-server architecture.</p></li><li><p><strong>Soft Skills:</strong> Strong analytical problem-solving, communication skills, and ability to work under pressure, particularly during P1 incidents.</p></li></ul><br><p><strong>Common Certifications</strong></p><ul><li><p>ITIL Foundation</p></li><li><p>CCNA (for network-focused roles)</p></li><li><p>Database Certifications (e.g., Oracle, SQL Server)</p></li></ul><p><strong><u>L1 Support:</u></strong></p><br><p>Required Skills &amp; Qualifications · Technical Proficiency: Strong knowledge of MS Office Suite (especially Excel—Pivot Tables, VLookup), and familiarity with CRM or ERP tools. · Communication: Excellent written and verbal communication skills for updating stakeholders and documenting issues. · Attention to Detail: Meticulous approach to data entry to prevent costly errors. · Time Management: Ability to work under tight deadlines and prioritize tasks effectively. · Education: Typically requires a high school diploma or a Bachelor’s degree in Business Administration, IT, or a related field. Common Roles &amp; Contexts · IT Service Desk L1: Remote troubleshooting, Active Directory management, O365 support. · BO Executive (Finance/HR): Managing employee records, invoicing, and payroll data. · Operational Support: Order management, tracking deliveries, and vendor coordination. L1 support agents typically follow strict, predefined procedures (SOPs) or scripts to resolve common issues and aim for high First Call Resolution (FCR) rates.<strong><u> </u></strong></p><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect s portfolio.</p><p>The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements.</p><p>The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><b>Main Tasks and Responsibilities</b><p>Solution Architecture &amp; Design</p><p>Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS.</p><p>Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies.</p><p>Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery.</p><p>Architecture Governance &amp; Standards</p><p>Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications.</p><p>Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles.</p><p>Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews.</p><p>Delivery Standards &amp; CI/CD</p><p>Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management.</p><p>Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors.</p><p>Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency.</p><p>Deployment &amp; Release Strategy</p><p>Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management.</p><p>Define release governance deployment runbooks, rollback/back-out plans, and post-deployment verification and oversee controlled releases of significant changes.</p><p>Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance.</p><p>EDRMS / ECM Platform Architecture</p><p>Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform.</p><p>Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality.</p><p>Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build.</p><p>Integration Architecture</p><p>Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors.</p><p>Define standards for authentication, error handling, monitoring, and data quality across integrations.</p><p>Technical Leadership, Support Oversight &amp; Vendor Management</p><p>Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed without owning first-line incident resolution.</p><p>Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities.</p><p>Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability.</p><p>Perform other related duties as assigned.</p><b>Key interactions</b><p>Internal: IDS &amp; CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions, business application owners and users across all OQEP functions and streams.</p><p>External: Software and platform vendors (EDRMS/ECM vendors, ERP vendors), system integrators, specialist technical consultants.</p><br><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Education Requirements</b><br>Required: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.<br>Preferred: Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, OpenText/Documentum certification, or equivalent; certifications in DevOps or CI/CD tooling (Azure DevOps, GitLab) are an advantage.<br><b>Language</b><br>Excellent knowledge of written, read, and spoken English (required)<br><b>Background and experience</b><br><b>Competencies and skills</b><br>6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization.<br>Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture.<br>Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred.<br>Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent).<br>Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems.<br>Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes.<br>Experience working with vendors and managing technical delivery quality and compliance.<br><b>Technical Competencies:</b><br>Strong analytical and problem-solving skills.<br>Excellent communication skills, able to translate technical concepts for business stakeholders.<br>Ability to act as a technical authority and influence design decisions across teams and vendors.<br>Attention to detail and a quality-driven mindset.<br>Self-motivated with the ability to manage multiple initiatives concurrently.<br>Collaborative approach to working with cross-functional and vendor teams.<br>Cultural sensitivity in a multinational environment.<br><b>Technical Competencies:</b><br>Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams).<br>Architecture governance and Architecture Decision Records (ADRs).<br>CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions).<br>Automated testing and security scanning (SAST/DAST/dependency scanning).<br>Deployment architecture, environment strategy, and release governance.<br>EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar).<br>Document management workflows, metadata models, taxonomy, and records compliance.<br>Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems.<br>IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.IT governance, change management, and access control principles.<br>Vendor management and technical delivery review.</p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> ABOUT THE JOB<p>The Service Delivery Manager is part of the Global Innovation and Transformation team within the Integration department. This role reports to the Build &amp; Run Senior Manager and works closely with the technical teams (Architect, Support teams, Infrastructure).</p><br><p>The Service Delivery Manager is responsible for ensuring the stability, availability, and performance of IT services in production for Integration Platforms. This role focuses on operational excellence, incident and problem management, and continuous improvement of service delivery. The SDM acts as an interface between technical teams, business stakeholders, and external vendors to maintain service levels (SLAs, OLAs) and drive operational efficiency.</p><br><p>Location: Neuilly-sur-Seine</p><br><p>Language: English</p><br>WHAT IMPACT WILL YOU CREATE AT CHANEL<p><b>Service Operations Management</b></p><br><ul><li><p>Oversee <b>daily IT operations</b> (monitoring, incident / problem management, service requests, change).</p><br></li><li><p>Ensure <b>SLA and OLA compliance</b> for all production services.</p><br></li><li><p>Track and report on <b>key performance indicators (KPIs)</b></p><br></li><li><p>Coordinate <b>maintenance activities</b> (corrective, preventive, evolutive) with technical teams.</p><br></li><li><p>Animate Governance regarding Run perimeter</p><br></li></ul><p><b>Incident &amp; Problem Management</b></p><br><ul><li><p>Serve as the <b>escalation point</b> for major incidents (P1/P2) and ensure timely resolution.</p><br></li><li><p>Lead <b>post-incident reviews (RCA – Root Cause Analysis)</b> and implement corrective action plans.</p><br></li><li><p>Drive <b>continuous improvement</b> initiatives (ITIL, Lean IT, DevSecOps practices)</p><br></li></ul><p><b>Stakeholder Management</b></p><br><ul><li><p><b>Internal/External Clients</b>: Communicate service status, incidents, and planned maintenance.</p><br></li><li><p><b>Vendors/Partners</b>: Manage support contracts (L2/L3) and ensure vendor performance aligns with commitments.</p><br></li><li><p><b>Technical Teams</b>: Facilitate collaboration between all involved teams -internal &amp; partners</p><br></li></ul><p><b>Continuous Improvement</b></p><br><ul><li><p>Identify <b>opportunities for automation, industrialization, and cost reduction</b> (incl. finops)</p><br></li><li><p>Contribute to the <b>technical roadmap</b> to anticipate changes impacting RUN operations.</p><br></li><li><p>Promote <b>best practices</b> (mainly ITIL) incl. documentation, knowledge base</p><br></li><li><p>Drive a shift left activity</p><br></li></ul><p><b>Reporting &amp; Governance</b></p><br><ul><li><p>Produce <b>regular reports</b> (monthly, quarterly) on service performance.</p><br></li><li><p>Present <b>KPIs and metrics</b> to IT and business leadership.</p><br></li><li><p>Ensure <b>compliance</b> with security policies and regulations</p><br></li></ul>YOU ARE ENERGIZED BY<ul><li><p>Leading cross-functional teams and collaborating with various stakeholders (internal/external)</p><br></li><li><p>Improving service stability and operational excellence</p><br></li><li><p>Managing critical incidents and driving root cause resolution</p><br></li><li><p>Promoting best practices and continuous improvement (ITIL, Lean IT, automation)</p><br></li></ul>WHAT YOU WILL BRING<p><b>You will be successful in this role if you:</b></p><br><ul><li><p>Have 7+ years in IT service management, with a focus on RUN operations (production, support, maintenance)</p><br></li><li><p>Demonstrate proficiency in ITIL v4</p><br></li><li><p>Bring strong leadership skills and experience managing cross-functional and offshore teams</p><br></li><li><p>Thrive under pressure and manage critical situations (major incidents) effectively</p><br></li><li><p>Communicate clearly in English (French is a plus)</p><br></li></ul><p><b>Your background typically includes:</b></p><br><ul><li><p>Integration platform knowledge (Microsoft Azure, IPaaS, APIM, BizTalk)</p><br></li><li><p>Tools: ServiceNow, Jira Service Management, Dynatrace, ELK stack</p><br></li><li><p>Technical knowledge: Cloud infrastructure (AWS/Azure/GCP), networking, databases, middleware, containers (Docker, Kubernetes), CI/CD</p><br></li><li><p>Degree in Computer Science, IT Management, or related field</p><br></li><li><p>Certifications: ITIL 4 Foundation/Intermediate</p><br></li></ul>WHAT CHANEL CAN OFFER YOU<p>Through this role, CHANEL offers a unique opportunity to :</p><br><ul><li><p>Join a global transformation team at the heart of Chanel's tech strategy</p><br></li><li><p>Grow your leadership skills in a demanding, high-visibility environment</p><br></li><li><p>Be part of a culture that values&nbsp;curiosity, collaboration, and individual growth</p><br></li></ul><p>At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job title Sr. Specialist Business Applications Grade Stream People, Technology &amp; Culture Function IDS &amp; CI - Digital Delivery Location Oman Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager Digital Delivery Direct reports - Job purpose The Senior Solution Architect owns the architecture, design standards, delivery practices, and governance of the company s enterprise business applications. The role sets how solutions are designed, built, deployed, and integrated ensuring they are secure, scalable, well-governed, and reliably delivered into production. The Enterprise Document and Records Management System (EDRMS) is a core platform within the architect s portfolio. The role provides technical direction across the application landscape: it defines reference architectures and CI/CD and deployment standards, governs solution designs (internal and vendor), and ensures changes meet security, records, and data-governance requirements. The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives. Main Tasks and Responsibilities Solution Architecture &amp; Design Define and maintain reference architectures, solution designs, integration designs, and data-flow diagrams for the enterprise application portfolio, including EDRMS. Translate business requirements into secure, scalable, and maintainable technical solutions, selecting appropriate patterns and technologies. Provide hands-on design, prototyping, and proof-of-concept work to validate architecture decisions and de-risk delivery. Architecture Governance &amp; Standards Define, maintain, and enforce solution-design, coding, and integration standards and technical guardrails across applications. Operate design-authority / solution-review gates: review and approve internal and vendor technical designs against architecture, security, and data-governance principles. Maintain Architecture Decision Records (ADRs) and ensure changes follow change-management, access-control, audit, and IT-governance requirements; provide architecture input to audits and assurance reviews. Delivery Standards &amp; CI/CD Define the CI/CD strategy and standards (e.g. Azure DevOps, GitLab CI, GitHub Actions) covering source control, branching, automated build/test, code quality, and artifact management. Set expectations for automated testing and security scanning (SAST/DAST/dependency) within pipelines, and govern adherence across teams and vendors. Guide engineers and vendors in implementing pipelines to the agreed standard, and review delivery practices for quality and consistency. Deployment &amp; Release Strategy Own deployment architecture and environment strategy (development, test, staging, production), including environment promotion and configuration management. Define release governance deployment runbooks, rollback/back-out plans, and post-deployment verification and oversee controlled releases of significant changes. Coordinate change windows and cutovers with IT Operations, Infrastructure, Database, Cybersecurity, and vendor teams to protect availability and performance. EDRMS / ECM Platform Architecture Own the architecture and roadmap of the EDRMS platform (e.g. OpenText Documentum, D2, Content Server, or similar) as a core managed platform. Design document-management workflows, metadata models, taxonomy, classification, retention rules, access controls, and integration points, ensuring records compliance and data quality. Direct migration, indexing, metadata improvement, OCR, and search-optimisation activities, working with specialist engineers and vendors for deep configuration and build. Integration Architecture Design secure, resilient integrations between EDRMS / business applications and ERP (e.g. SAP), SharePoint/M365, databases, portals, and identity-management systems using APIs, web services, and connectors. Define standards for authentication, error handling, monitoring, and data quality across integrations. Technical Leadership, Support Oversight &amp; Vendor Management Act as technical authority and escalation point for complex incidents, performance problems, and integration issues, ensuring solutions are supportable and root causes are addressed without owning first-line incident resolution. Coordinate with vendors, review technical deliverables for quality and compliance, and follow up on support and enhancement activities. Provide technical guidance and knowledge transfer to internal teams and business users, and identify opportunities to automate manual processes and improve usability, efficiency, and reliability. Perform other related duties as assigned. Key interactions Internal: IDS &amp; CI function, IT Operations, Infrastructure, Database, and Cybersecurity functions, business application owners and users across all OQEP functions and streams. External: Software and platform vendors (EDRMS/ECM vendors, ERP vendors), system integrators, specialist technical consultants. Notable Working Conditions. Office environment, intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Requirements Required: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field. <em>Preferred: Postgraduate qualification or professional certifications such as TOGAF, Azure Solutions Architect, OpenText/Documentum certification, or equivalent; certifications in DevOps or CI/CD tooling (Azure DevOps, GitLab) are an advantage.</em> Language Excellent knowledge of written, read, and spoken English (required) Background and experience Competencies and skills 6+ years of relevant experience in solution architecture, enterprise applications, or software delivery within a medium to large organization. Demonstrated experience designing and governing enterprise application architectures, including integration and deployment architecture. Hands-on experience with EDRMS/ECM platforms (e.g. OpenText Documentum, D2, Content Server, or similar) is strongly preferred. Experience defining and governing CI/CD pipelines and DevOps practices (Azure DevOps, GitLab CI, GitHub Actions, or equivalent). Experience integrating business applications with ERP systems (e.g. SAP), SharePoint/M365, and identity management systems. Familiarity with architecture governance practices including Architecture Decision Records (ADRs) and design-authority processes. Experience working with vendors and managing technical delivery quality and compliance. Technical Competencies: Strong analytical and problem-solving skills. Excellent communication skills, able to translate technical concepts for business stakeholders. Ability to act as a technical authority and influence design decisions across teams and vendors. Attention to detail and a quality-driven mindset. Self-motivated with the ability to manage multiple initiatives concurrently. Collaborative approach to working with cross-functional and vendor teams. Cultural sensitivity in a multinational environment. Technical Competencies: Solution and enterprise architecture design (reference architectures, integration design, data-flow diagrams). Architecture governance and Architecture Decision Records (ADRs). CI/CD strategy and tooling (Azure DevOps, GitLab CI, GitHub Actions). Automated testing and security scanning (SAST/DAST/dependency scanning). Deployment architecture, environment strategy, and release governance. EDRMS/ECM platform architecture (OpenText Documentum, D2, Content Server, or similar). Document management workflows, metadata models, taxonomy, and records compliance. Integration architecture (APIs, web services, connectors) with ERP, SharePoint/M365, and identity management systems. IT governance, change management, and access control principles. Vendor management and technical delivery review.IT governance, change management, and access control principles. Vendor management and technical delivery review.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job brief We are seeking a DevOps Engineer to help in executing the full lifecycle of the product development, by programming well-designed, efficient, and testable code that meets specifications. Responsibilities Implementing and maintaining CI/CD pipelines to automate software build, testing, and deployment processes. This involves configuring and managing build servers, version control systems, and release management tools. Designing, provisioning, and managing infrastructure resources using tools like Infrastructure as Code (IaC) frameworks (e.g., Terraform, CloudFormation) and configuration management tools (e.g., Ansible, Chef, Puppet). Automating the setup and configuration of servers, networks, and storage. Implementing monitoring solutions to track the performance, availability, and security of systems and applications. Setting up alerts and notifications for potential issues and incidents. Analyzing monitoring data to identify trends, performance bottlenecks, and areas for optimization. Leveraging cloud platforms (such as AWS, Azure, or GCP) to architect, deploy, and manage scalable and reliable systems. Understanding cloud service offerings, optimizing resource utilization, and ensuring cost-effective operations. Implementing security best practices and ensuring compliance with relevant regulations and standards (e.g., GDPR, PCI DSS). Managing access controls, encryption, vulnerability scanning, and security incident response. Managing and automating the configuration of software and infrastructure components. Using tools like Ansible, Chef, or Puppet to maintain consistent and standardized environments across development, testing, and production. Develops documentation, flowcharts, layouts, diagrams, charts, code comments, and clean code to explain and show solutions. Determines and designs system specifications, standards, and programming to prepare and install solutions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements Experience in Cloud Hosting and Server Management (1 Year) Experience in GitHub Action Experience in Azure, AWS, GCP, DigitalOcean, or Linode Able to effectively and quickly adopt new technology Good communication skills</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Generative AI developer (experience 1 to 2 years) Early-career AI/ML Engineer supporting the development and deployment of Generative AI solutions (LLMs, RAG systems). Focus on hands-on implementation, integration, and learning-by-delivery, under guidance.</p><p>Must Have:</p><ul><li>Strong foundation in Python (data handling, APIs, scripts)</li><li>Understanding of APIs, Docker, or deployment workflows</li><li>Exposure to deploying ML/AI models (even in projects/internships)</li><li>Understanding of embeddings, retrieval flow</li><li>Hands-on exposure through projects</li><li>Experience working with GPT/Llama APIs</li><li>Ability to structure prompts and evaluate outputs</li><li>Vector Databases (Exposure Level) - Familiarity with FAISS / Chroma / Pinecone and basic usage in projects.</li><li>ML Fundamentals: Core concepts - overfitting, evaluation metrics, basic algorithms. Ability to reason about model behavior.</li></ul><p>Core Responsibilities (Execution Under Guidance)</p><ul><li>Assist in building RAG-based GenAI solutions for enterprise use cases.</li><li>Develop Python-based services/APIs integrating LLMs.</li><li>Support data preprocessing, embeddings, and retrieval pipelines.</li><li>Contribute to model deployment and integration tasks.</li><li>Debug and improve existing pipelines under supervision.</li><li>Work closely with senior engineers to understand production constraints (latency, cost, accuracy)</li></ul><p>Good to Have</p><ul><li>LangChain / LlamaIndex exposure</li><li>Cloud basics (Azure / AWS / GCP)</li><li>Basic understanding of CI/CD or MLOps concepts</li><li>Internship/project experience in GenAI or ML use cases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Must Have:</p><ul><li>Strong foundation in Python (data handling, APIs, scripts)</li><li>Understanding of APIs, Docker, or deployment workflows</li><li>Exposure to deploying ML/AI models (even in projects/internships)</li><li>Understanding of embeddings, retrieval flow</li><li>Hands-on exposure through projects</li><li>Experience working with GPT/Llama APIs</li><li>Ability to structure prompts and evaluate outputs</li><li>Vector Databases (Exposure Level) - Familiarity with FAISS / Chroma / Pinecone and basic usage in projects.</li><li>ML Fundamentals: Core concepts - overfitting, evaluation metrics, basic algorithms. Ability to reason about model behavior.</li></ul><p>Core Responsibilities (Execution Under Guidance)</p><ul><li>Assist in building RAG-based GenAI solutions for enterprise use cases.</li><li>Develop Python-based services/APIs integrating LLMs.</li><li>Support data preprocessing, embeddings, and retrieval pipelines.</li><li>Contribute to model deployment and integration tasks.</li><li>Debug and improve existing pipelines under supervision.</li><li>Work closely with senior engineers to understand production constraints (latency, cost, accuracy)</li></ul><p>Good to Have</p><ul><li>LangChain / LlamaIndex exposure</li><li>Cloud basics (Azure / AWS / GCP)</li><li>Basic understanding of CI/CD or MLOps concepts</li><li>Internship/project experience in GenAI or ML use cases</li></ul><p>Experience &amp; Qualification</p><ul><li>Bachelor's in Computer Science / Data Science or related field.</li><li>12 years of experience in AI/ML (including internships and project work).</li><li>Exposure to at least one end-to-end ML/GenAI project (academic and professional).</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a seasoned Enterprise &amp; Solution Architect with strong cross-domain expertise and deep technology capabilities to drive large-scale digital transformation initiatives. The role requires a strategic thinker with hands-on architecture experience across industries such as Telecom, Energy, Public Sector, and BFSI, combined with strong proficiency in modern technology stacks including cloud, web, and advanced Data &amp; AI.</p><p>Key Responsibilities - Define and drive enterprise architecture strategy aligned with business goals across multiple industry domains (Telco, Energy, Public Sector, BFSI). - Lead end-to-end solution architecture for large, complex transformation programs, ensuring scalability, security, and performance. - Design and govern data-driven architectures, including data platforms, analytics ecosystems, and AI/ML solutions. - Architect and implement solutions leveraging Cloud (OCI/AWS/Azure/GCP), Microservices, APIs, and Modern Web Technologies. - Drive adoption of AI capabilities, including Machine Learning, Generative AI, and emerging Agentic AI frameworks for enterprise use cases. - Establish architecture governance, standards, and best practices across programs and portfolios. - Collaborate with business stakeholders to translate requirements into scalable and future-ready architecture blueprints. - Provide technical leadership across delivery teams, ensuring alignment with architecture vision and quality benchmarks. - Evaluate and recommend technology platforms, tools, and vendors aligned with enterprise strategy. - Lead solutioning for RFPs, proposals, and client engagements, including effort estimation and technical strategy.</p><p>Key Skills &amp; Competencies</p><p>Domain Expertise - Strong understanding of at least two or more domains: o Telecom (BSS/OSS, Digital Channels) o Energy &amp; Utilities o Public Sector (eGov, Smart City) o BFSI (Banking, Payments, Insurance)</p><p>Technology Expertise - Cloud Platforms: AWS, Azure, or GCP (multi-cloud exposure preferred) - Architecture Patterns: Microservices, Event-driven, API-first, Domain-driven design - Web Technologies: Modern front-end and backend frameworks - Integration: APIs, Middleware, ESB, iPaaS</p><p>Data &amp; AI (Core Focus) - Strong expertise in Data Architecture (Data Lakes, Data Warehouses, Lakehouse) - Hands-on experience with Machine Learning models and lifecycle management (MLOps) - Experience in Generative AI (LLMs, prompt engineering, RAG architectures) - Exposure to Agentic AI systems (autonomous agents, orchestration frameworks) - Knowledge of data governance, security, and privacy frameworks</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, or related field</li><li>Architecture certifications (TOGAF, Cloud Architect certifications) preferred</li><li>Strong stakeholder management and executive communication skills</li><li>Ability to operate at both strategic and hands-on levels</li><li>Proven experience in leading distributed and cross-functional teams</li><li>Strong problem-solving and decision-making capabilities</li></ul><p></p></section>