Machine operator Jobs

<p><h4>Overview of the role</h4> <p>The Sales Operations Manager – Multi brand will be responsible for providing operational leadership and support to the Automotive Sales Division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p> <h4>What you will do</h4> <ul> <li><strong>Lead sales operations</strong> across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li> <li><strong>Review sales performance</strong> monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li> <li><strong>Drive continuous improvement</strong> across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li> <li><strong>Monitor competitor activity</strong>, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li> <li><strong>Engage with OEMs</strong> on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li> <li><strong>Manage stock levels</strong> across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li> <li><strong>Ensure customer satisfaction standards</strong> are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li> <li><strong>Maintain compliance</strong> with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li> <li><strong>Develop and lead a high-performance culture</strong> across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li> <li><strong>Prepare and update reports and presentations</strong> for group stakeholders and external OEM partners in a timely and accurate manner.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li><strong>Strong leadership capability</strong> with experience managing large, diverse and multi-location sales teams.</li> <li><strong>10-15 years of experience</strong> within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li> <li><strong>Strong customer focus</strong> with the ability to improve customer experience, CSI and NPS performance.</li> <li><strong>Commercially driven</strong> with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li> </ul> <h4>About the team</h4> <p>You will be part of the Automotive Sales Division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p> <h4>What equips you for the role</h4> <ul> <li><strong>Proven experience</strong> managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li> <li><strong>Strong understanding</strong> of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li> <li><strong>Ability to lead independently</strong> with minimal supervision while motivating teams to deliver high standards of performance.</li> <li><strong>Customer-centric mindset</strong> with excellent customer handling and stakeholder engagement skills.</li> <li><strong>Strong communication, presentation and database management skills.</strong></li> <li><strong>Strong stakeholder management skills</strong> with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li> <li><strong>Advanced MS Office skills</strong>, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li> <li><strong>Knowledge of SAP S4HANA, Connect sales processes or similar CRM/database systems</strong> is preferred.</li> <li><strong>Excellent analytical and problem-solving skills</strong>, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li> </ul> <h4>About Al-Futtaim Automotive</h4> <p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p> <p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p> <p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p> <p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.</p> <p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About GE Vernova GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world. GE Vernova s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world s energy infrastructure to provide more reliable and affordable energy. Job Summary: A TFA FEP is an entry level position. You will start by being enrolled in FieldCore s Field Engineering Program (FEP). While in the FEP, you will develop in-depth technical expertise, lean thinking and leadership skills and will have a unique opportunity to go through: In-person and Online training Curriculum On-the-job trainings Learning from experienced Technical Field Advisors (TFA s) You will gain experience and grow your career while traveling and helping provide power to communities. Upon successful graduation from the FEP program, you will be eligible for a TFA position. The TFA travels to customer sites and supports customers with installation, maintenance, and warranty work with industrial power generation rotating equipment (Gas/Steam turbines). This position requires technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams, dial and laser alignment and thermal growth equipment. Implements and executes the work under safety and environmental policies, serving as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedure. Essential Duties &amp; Responsibilities: Manage, perform, coordinate the management of site activities Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation Respond to requests for emergency repairs and services to troublesome equipment Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis Signs off on all changes implemented Drive customer satisfaction through commitment to quality Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product knowledge Prepare timely and accurate technical reports for customer records and a reference for future outages Ensure all parts needed for the job are shipped to the site Perform walk-downs during installation to ensure that the customer s contractors are working properly Perform aftermarket upgrades that need to be performed at the site level Ability and willingness to work holidays, weekends and overtime as required by field assignments Extensive travel to and from projects and various field assignments will be required May be assigned other duties to help proactively drive our FieldCore vision and align with our organization s core values. Ability and willingness to work holidays, weekends and overtime as required by field assignments Manage and develop employees</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications &amp; Experience : Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role 3+ years of experience in a field services or power generation equipment maintenance position Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment Extensive travel to and from projects and various field assignments will be required English proficiency required Desired Characteristics: Introductory level. Most new hires with little experience on the GE Product will start in this level. Participates in on-the-job training. Experience and training on Alstom, Siemens, or other OEM equipment Extensive Field Engineering Services experience Strong organizational and project management skills Strong oral and written interpersonal, communication, and leadership skills Strong business acumen and ability to sell GE products to the customer</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>JOB PURPOSE:</b></p><p>Identify/understand and execute the exact scope of work from specification, commercial tender, worklist and on-board identification, highlighting the actual work identified compared to the tender. To provide a completion program, prepare materials, and supervise all types of structural/hull fabrication, installation, refurbishment, and repair activities for all types of ship repair projects. Responsibilities include building new Ships, Floating production storage and offloading, Floating Storage and Regasification Unit conversion, and all kinds of Oil Rig projects. Executions of all relevant activities shall be in accordance with the project-agreed timelines, quality plan, and HSE standards established within ADC.</p><p><b>KEY ACCOUNTABILITIES:</b></p><p><b>Description</b></p><p><b>Supervision of Subordinates</b></p><ul><li>Organize and supervise the activities and work of subordinates to ensure that departmental work is carried out efficiently and consistently with operating policies and procedures</li><li>Provide on-the-job training and constructive feedback to subordinates to support their overall development</li><li>Supervise the Structural/Hull fabrication process and handling of materials to ensure the activities are completed according to timelines, budget man hours, and approved standards practices</li><li>Responsibilities include project execution, including maintaining quality standards, cost-effectiveness and time management to ensure projects are on time and within budget</li></ul><p><b>Day-to-Day Operations</b></p><ul><li>Schedules  Review scheduling and planning charts and documents and perform periodical inspections of the work site to track the progress of hull jobs such as dimensions, specifications and steel cutting and provide necessary guidance on the resolution of related issues to guarantee all hull job issues are resolved on time and to confirm high-quality deliverables.</li><li>Prepare the budget of the activities (Man- hour)</li><li>Prepare the schedule for the critical Activities according to the master schedule from SRM</li><li>Open the working code for additional activities</li><li>Monitor and control the activity time (tracking the progress) and reporting</li><li>Monitor and control the activities budget and prepare the reports</li><li>Monitor and control the consumable and preparation report (coils)</li><li>Streamline and finalize the KPI indicators for the Hull Fabrication department</li><li>Analyze project profit (in terms of MHR) and suggest areas of improvement</li><li>Document project WCR /Analysis report/Lessons learnt/welding coil consumption analysis etc.</li><li>Document 5weeks plan monitoring</li></ul><p><b>Resources Control</b>  </p><ul><li>Coordinate with the Production Control department and provide input on the planning of resources and budget required for hull activities to ensure the plan created considers all activities’ requirements</li><li>Oversee the monitoring and control of materials, equipment and manpower resources in the Hull department and continuously update the Production Control department to highlight any inconsistencies or deviations in the plan well in advance, allowing for pan modification and appropriate action taken</li><li>Liaise with the Contract and Procurement department for equipment to be purchased for hull activities based on the engineers recommendations to ensure the latest tools and technology are used</li></ul><p><b>Quality Control</b>  </p><ul><li>Ensure adherence to and maintenance of the quality of Hull Fabrication activities to ensure readiness for quality control inspections</li></ul><p><b>Progress Updates and Documentation</b>  </p><ul><li>Ensure that all activities findings of the department and production updates are reported to the Department Head –using the agreed format so that critical events and potential delays are timely and accurately communicated for prompt action, thus minimizing impact on overall schedules</li><li>Review, manage and ensure the development of relevant hull activities documentation, progress challenges and issues faced to ensure timely and accurate availability for any future reference and to ensure timely resolution of escalated issues</li></ul><p><b>Technical Advice and Troubleshooting</b>  </p><ul><li>Provide technical advice to subordinates on department-related matters to support them in achieving their jobs and to internal departments (e.g. – Production Engineers’) to provide them with feedback and recommendations for future improvement based on technical issues faced in manufacturing</li></ul><p><b>Continuous Improvement</b>  </p><ul><li>Motivate subordinates and contribute to the identification of opportunities for continuous improvement of systems, processes and practices, considering leading practices, improvement of processes and productivity improvement  </li></ul><p><b>Policies, Systems, Processes &amp; Procedures</b>  </p><ul><li>Implement approved Hull departmental policies, processes and procedures, provide instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner  </li></ul><p><b>Quality, Health, Safety, &amp; Environment</b>  </p><ul><li>Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the department to guarantee employee safety, delivery of high- quality products/services and a responsible environmental attitude  </li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in industrial engineering/ mechanical engineering/ electrical engineering/ Naval Architecture or equivalent</li><li>10 years of relevant experience in Jib cranes and switchgears, heavy lifting equipment, generators, CNC Machines and PLC, drives and other workshop facilities in shipyard or heavy industries</li><li>Understanding of general mechanical drawing, mechanical process and sequence drawing</li><li>Communication and interpersonal skills</li><li>Leadership skills</li><li>Analytical thinking skills, Project Management skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Service Desk &amp; User Support:</p> <p>Serve as the first point of contact (Level 1) for all IT incidents and service requests via phone, email, ticketing system, or walk-in.</p> <p>Log, categorize, prioritize, and track all incidents and service requests in the ITSM tool in accordance with IT service management procedures to support reporting and trend analysis.</p> <p>Perform initial diagnosis and troubleshooting of hardware, software, operating system, and connectivity issues.</p> <p>Ensure timely resolution or escalation of tickets in line with defined SLA targets.</p> <p>Maintain detailed records of incidents, causes, and resolutions.</p> <p>Escalate unresolved or complex incidents to Level 2/Level 3 support teams with thorough documentation.</p> <p>Ensure end-users are kept informed of incident status and resolution timelines in line with SLA commitments.</p> <p>Provide remote and on-site desktop support for end-user devices including PCs, laptops, printers, and peripherals.</p> <p>Network Support (Level 1):</p> <p>Provide first-line troubleshooting for LAN/WAN connectivity issues, VPN access, Wi-Fi, and network-dependent applications.</p> <p>Assist in monitoring network performance using approved monitoring tools and report anomalies to the network team.</p> <p>Support configuration of basic network equipment (switches, access points) under supervision of senior network engineers.</p> <p> Verify network port assignments, IP address configurations (DHCP/static), and DNS resolution for end-user issues.</p> <p> </p> <p> </p> <p>Cybersecurity Support (Level 1):</p> <p>Act as the first responder for reported cybersecurity incidents including phishing attempts, malware alerts, and suspicious account activity.</p> <p>Triage and document security incidents and escalate promptly to the Cybersecurity team via the Incident Response Plan.</p> <p> Assist in enforcing endpoint security policies including antivirus updates, patch compliance, and device encryption.</p> <p> Support user access management activities including account creation, password resets, and access provisioning/deprovisioning in Active Directory.</p> <p> Promote cybersecurity awareness among end users and report policy violations through proper channels.</p> <p> Conduct basic vulnerability checks and ensure endpoints are compliant with the organization s security baseline.</p> <p> </p> <p> </p> <p>Infrastructure Support (Level 1):</p> <p>Provide operational support for servers, storage systems, virtual machines, and on-premises/cloud-based applications.</p> <p>Monitor system health dashboards and alert the infrastructure team upon detection of failures or performance degradation.</p> <p>Assist in routine Technology infrastructure tasks including data backup verification, asset management, and hardware deployment.</p> <p>Support Technology asset lifecycle activities: procurement coordination, tagging, inventory tracking, and disposal per asset management policy.</p> <p>Assist in the execution of approved change requests under the Change Management process.</p> <p> </p> <p>Technology GRC Compliance:</p> <p>Comply with all Technology Governance, Risk, and Compliance (GRC) policies, standards, and procedures applicable to the Service Desk function.</p> <p>Maintain accurate and audit-ready records of all tickets, actions taken, and resolutions within the ITSM system.</p> <p>Maintain accurate and up to date documentation, including Incident records, Resolution notes, Standard Operating Procedures (SOPs)</p> <p>Adhere to ITIL-aligned processes for Incident Management, Problem Management, Change Management, and Service Request Management.</p> <p>Support internal and external Technology audits by providing required documentation, evidence, and access logs.</p> <p>Ensure all activities comply with applicable Omani cybersecurity and data protection regulations, including requirements from the Cyber Defense Center (CDC) and any sector-specific directives.</p> <p>Participate in Technology risk assessments, business continuity exercises, and disaster recovery drills as required.</p> <p>Report any identified technology risks, control gaps, or policy non-compliance to the Technology GRC function in a timely manner.</p> <p>Support IT asset tracking and maintain accurate configuration information (CMDB, if applicable).</p> <p>Assist with asset lifecycle activities, including Deployment and replacement, Basic maintenance, Asset disposal and retirement.</p> <p>Ensure asset data accuracy for audit and compliance purposes</p> <p>Contribute to the continuous improvement of Service Desk processes and overall user experience</p> <p>Identify recurring issues and recommend process or system enhancements.</p> <p> </p> <p>Continuous Improvement:</p> <p>Ensure a working culture of continuous improvement through a process of quality assurance among the Port Control Officers.</p> <p>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Requirements</p> <p>Minimum Qualification:</p> <p>Bachelor s degree in information technology, Computer Science, Computer Engineering, or a related field Professional certification or training in Cybersecurity is highly preferred.</p> <p> </p> <p> </p> <p>Minimum Experience &amp; Knowledge &amp; Skills:</p> <p>Minimum 2 years of hands-on experience in a Technology Support / Helpdesk / Service Desk role.</p> <p>Demonstrated experience troubleshooting Windows operating systems, Microsoft 365, and enterprise applications.</p> <p>Exposure to networking fundamentals, cybersecurity practices, and Technology infrastructure environments.</p> <p>Experience working within ITSM platforms (e.g., ServiceNow, Remedy, Jira Service Management, or equivalent).</p> <p>Experience in a port, logistics, oil &amp; gas, or critical infrastructure environment is advantageous.</p> <p> </p> <p> </p> <p>Certifications (Required / Preferred):</p> <p>CompTIA A+ (Required or equivalent demonstrated competency)</p> <p>ITIL Foundation v4 (Required)</p> <p>CompTIA Network+ (Preferred)</p> <p>CompTIA Security+ (Preferred)</p> <p>Microsoft Certified: Modern Desktop Administrator Associate (Preferred)</p> <p>ISO/IEC 27001 Foundation (Preferred)</p> <p> </p> <p> </p> <p><br></p> <p> </p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b><span><span><span>Service Desk &amp; User Support:</span></span></span></b><br></span><ul><li><span><span><span>Serve as the first point of contact (Level 1) for all IT incidents and service requests via phone, email, ticketing system, or walk-in.</span></span></span></li><li><span><span><span>Log, categorize, prioritize, and track all incidents and service requests in the ITSM tool in accordance with IT service management procedures to support reporting and trend analysis.</span></span></span></li><li><span><span><span><span>Perform initial diagnosis and troubleshooting of hardware, software, operating system, and connectivity issues.</span></span></span></span></li><li><span><span><span>Ensure timely resolution or escalation of tickets in line with defined SLA targets.</span></span></span></li><li><span><span><span>Maintain detailed records of incidents, root causes, and resolutions.</span></span></span></li><li><span><span><span>Escalate unresolved or complex incidents to Level 2/Level 3 support teams with thorough documentation.</span></span></span></li><li><span><span><span>Ensure end-users are kept informed of incident status and resolution timelines in line with SLA commitments.</span></span></span></li><li><span><span><span>Provide remote and on-site desktop support for end-user devices including PCs, laptops, printers, and peripherals.</span></span></span></li></ul><b><span><span><span>Network Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Provide first-line troubleshooting for LAN/WAN connectivity issues, VPN access, Wi-Fi, and network-dependent applications.</span></span></span></li><li><span><span><span>Assist in monitoring network performance using approved monitoring tools and report anomalies to the network team.</span></span></span></li><li><span><span><span>Support configuration of basic network equipment (switches, access points) under supervision of senior network engineers.</span></span></span></li><li><span><span><span>Verify network port assignments, IP address configurations (DHCP/static), and DNS resolution for end-user issues.</span></span></span></li></ul><b><span><span><span>Cybersecurity Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Act as the first responder for reported cybersecurity incidents including phishing attempts, malware alerts, and suspicious account activity.</span></span></span></li><li><span><span><span>Triage and document security incidents and escalate promptly to the Cybersecurity team via the Incident Response Plan.</span></span></span></li><li><span><span><span>Assist in enforcing endpoint security policies including antivirus updates, patch compliance, and device encryption.</span></span></span></li><li><span><span><span>Support user access management activities including account creation, password resets, and access provisioning/deprovisioning in Active Directory.</span></span></span></li><li><span><span><span>Promote cybersecurity awareness among end users and report policy violations through proper channels.</span></span></span></li><li><span><span><span>Conduct basic vulnerability checks and ensure endpoints are compliant with the organization’s security baseline.</span></span></span></li></ul><b><span><span><span>Infrastructure Support (Level 1):</span></span></span></b><br><ul><li><span><span><span>Provide operational support for servers, storage systems, virtual machines, and on-premises/cloud-based applications.</span></span></span></li><li><span><span><span>Monitor system health dashboards and alert the infrastructure team upon detection of failures or performance degradation.</span></span></span></li><li><span><span><span>Assist in routine Technology infrastructure tasks including data backup verification, asset management, and hardware deployment.</span></span></span></li><li><span><span><span>Support Technology asset lifecycle activities: procurement coordination, tagging, inventory tracking, and disposal per asset management policy.</span></span></span></li><li><span><span><span>Assist in the execution of approved change requests under the Change Management process.</span></span></span></li></ul><b><span><span><span>Technology GRC Compliance:</span></span></span></b><br><ul><li><span><span><span>Comply with all Technology Governance, Risk, and Compliance (GRC) policies, standards, and procedures applicable to the Service Desk function.</span></span></span></li><li><span><span><span>Maintain accurate and audit-ready records of all tickets, actions taken, and resolutions within the ITSM system.</span></span></span></li><li><span><span><span>Maintain accurate and up to date documentation, including Incident records, Resolution notes, Standard Operating Procedures (SOPs)</span></span></span></li><li><span><span><span>Adhere to ITIL-aligned processes for Incident Management, Problem Management, Change Management, and Service Request Management.</span></span></span></li><li><span><span><span>Support internal and external Technology audits by providing required documentation, evidence, and access logs.</span></span></span></li><li><span><span><span>Ensure all activities comply with applicable Omani cybersecurity and data protection regulations, including requirements from the Cyber Defense Center (CDC) and any sector-specific directives.</span></span></span></li><li><span><span><span>Participate in Technology risk assessments, business continuity exercises, and disaster recovery drills as required.</span></span></span></li><li><span><span><span>Report any identified Technology risks, control gaps, or policy non-compliance to the Technology GRC function in a timely manner.</span></span></span></li><li><span><span><span>Support IT asset tracking and maintain accurate configuration information (CMDB, if applicable).</span></span></span></li><li><span><span><span>Assist with asset lifecycle activities, including Deployment and replacement, Basic maintenance, Asset disposal and retirement.</span></span></span></li><li><span><span><span>Ensure asset data accuracy for audit and compliance purposes</span></span></span></li><li><span><span><span>Contribute to the continuous improvement of Service Desk processes and overall user experience</span></span></span></li><li><span><span><span>Identify recurring issues and recommend process or system enhancements.</span></span></span></li></ul><b><span><span><span>Continuous Improvement:</span></span></span></b><br><ul><li><span><span><span><span>Ensure a working culture of continuous </span></span></span><span><span>improvement through a process of quality assurance among the Port Control Officers.</span></span></span></li><li><span><span><span>Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction</span></span></span></li></ul><br><span>Requirements<span><b><span><span><span>Minimum Qualification:</span></span></span></b></span><br></span><ul><li><span><span><span><span><span><span><span><span>Bachelor’s degree in information technology, Computer Science, Computer Engineering, or a related field Professional certification or trainings in Cybersecurity is highly preferred.</span></span></span></span></span></span></span><br></span></li></ul><b><span><span><span>Minimum Experience &amp; Knowledge &amp; Skills:</span></span></span></b><br><ul><li><span><span><span><span><span>Minimum 2 years of hands-on experience in a Technology Support / Helpdesk / Service Desk role.</span></span></span></span></span></li><li><span><span><span><span><span>Demonstrated experience troubleshooting Windows operating systems, Microsoft 365, and enterprise applications.</span></span></span></span></span></li><li><span><span><span><span><span>Exposure to networking fundamentals, cybersecurity practices, and Technology infrastructure environments.</span></span></span></span></span></li><li><span><span><span><span><span>Experience working within ITSM platforms (e.g., ServiceNow, Remedy, Jira Service Management, or equivalent).</span></span></span></span></span></li><li><span><span><span><span><span>Experience in a port, logistics, oil &amp; gas, or critical infrastructure environment is advantageous.</span></span></span></span></span></li></ul><b><span><span><span>Certifications (Required / Preferred):</span></span></span></b><br><ul><li><span><span><span><span><span>CompTIA A+ (Required — or equivalent demonstrated competency)</span></span></span></span></span></li><li><span><span><span><span><span>ITIL Foundation v4 (Required)</span></span></span></span></span></li><li><span><span><span><span><span>CompTIA Network+ (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>CompTIA Security+ (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>Microsoft Certified: Modern Desktop Administrator Associate (Preferred)</span></span></span></span></span></li><li><span><span><span><span><span>ISO/IEC 27001 Foundation (Preferred)</span></span></span></span></span></li></ul><b><span><span><span>Technical Skills:</span></span></span></b><br><ul><li><span><span><span><span><span>Strong troubleshooting skills for hardware, software, network, and OS issues.</span></span></span></span></span></li><li><span><span><span><span><span>Proficiency in Active Directory user and group management.</span></span></span></span></span></li><li><span><span><span><span><span>Working knowledge of TCP/IP, DNS, DHCP, VPN, and LAN/WAN principles.</span></span></span></span></span></li><li><span><span><span><span><span>Familiarity with cybersecurity concepts: endpoint security, phishing, access control, and incident response.</span></span></span></span></span></li></ul> </div>

<p><strong>POSITION DESCRIPTION:</strong> Position Title: Fire Fighting Supervisor Reports to: HSE Manager Department: Operation &amp; Maintenance - HSE Location: All OTTCO Terminals</p><p><strong>JOB PURPOSE:</strong> Lead and oversees as stand-alone role, the firefighting activities at OTTCO, under delegated authority and direction from OTTCO CHSSE, the owner of the Firefighting Services including resource planning, synchronization of operations, adjustment of operational parameters, through; (1) To control and overseas the replenishing consumables, scheduling inspection of fire hydrants, extinguishers and other equipment keeping all relevant maintenance reports and files. (2) Responsible of the Emergency Response, initial external Communication and Escalation to top level CHSSE. (3) supervise its assigned Unity team for the assigned sites, and (4) administer maintenance programs for OTTCO s firefighting systems and equipment; in order to ensure maintenance programs for OTTCO s firefighting systems and equipment specifications are set and met at optimum cost in a safe and efficient manner and handles all problems and emergencies occurring during shifts.</p><p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives</p><p><strong>REPORTING STRUCTURE:</strong> Number of Staff Supervised Direct Reports: 4 Total: 4</p><p><strong>KEY RESPONSIBILITIES:</strong></p><ul><li>Supervise the day-to-day Firefighting operations for the assigned site to ensure that work processes are implemented as designed and comply with established standards and procedures</li><li>Overview and influencing the teams in order to ensure the optimization of OTTCO s (as a system) in term of safety, environment, production, and margin cost.</li><li>Coach and mentoring of Firefighting Operators in order to contribute with department on capacity building Processes, and drive the agenda for continuous improvement.</li><li>Supervises and actively controls all Firefighting operations in close coordination with Unity Team.</li><li>Developed weekly / monthly reports</li><li>Implementation of Incident Command System and competencies.</li><li>Participate in the development of the emergency response and business continuity plans, continuously update, enhance, review and maintain the plans and pertaining documents to ensure they are up to date.</li><li>Plan and propose various awareness programs to encourage a work environment that values fire safety</li><li>Maintain up to date documentation on SOP s, departmental plans (Emergency Response Plans, Business Continuity plans etc.) for training purposes</li><li>Maintain on the ground presence during routine inspections, mock drills, and emergency scenario tests to observe and gather any feedback for improving the fire &amp; safety policies and plans</li><li>Initiates emergency response in case of major incidents.</li><li>Decides and declares type of emergency to ensure that all emergencies are handled in the most effective and safe way.</li><li>Acts as the Operations Site Coordinator during plant upset / emergency situations.</li><li>Ensures all operations staff are familiar with their unit emergency procedures</li></ul><p><strong>Optimization</strong></p><ul><li>Reviews and analyses Firefighting parameters and performance and takes necessary action to ensure targets are met with minimum wastage and optimum cost.</li><li>Works with the unit supervisor to identify and eliminate unplanned flare sources and optimize utility usage QHSE.</li><li>risks associated with their risk.</li><li>Awareness of Emergency preparedness and response measures.</li><li>Awareness on implications of not conforming to the integrated managements system requirements, including not fulfilling the organization s compliance obligations.</li></ul><p><strong>Key interactions</strong></p><ul><li>Internal: Operations Shift Staff, Engineers, Maintenance Coordinator, Maintenance, HSSE.</li><li>External: Surveying Companies, ROP and Civil Defense), other contractors and suppliers, Marketers.</li></ul><p>Notable Working Conditions: Field Operations and office environment, Moderate to intensive computer screen use.</p><p><strong>QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:</strong></p><ul><li>Bachelors in Fire &amp; Safety Management or relevant</li><li>+10 Years of relevant experience in similar role.</li><li>Exposure to and experience with all fire and safety equipment s used in a refinery or petrochemicals</li><li>Demonstrated working experience in:</li><li>SOP interpretation</li><li>Refinery operations (Process, Static &amp; Rotating Equipment)</li><li>HSE (Permit to Work PTW, Confined Space, Process Safety, H2S Awareness, Basic Fire Fighting, Emergency Response</li><li>Process Control</li><li>Troubleshooting</li><li>Emergency Response Assessment</li><li>Risk Assessment</li></ul><p><strong>Competencies:</strong></p><ul><li>Proficiency in M/S Office</li><li>Procedure Writing</li><li>Information Management</li><li>Fire Equipment Specifying</li><li>Supervisory skills</li><li>Planning &amp; Organizing skills</li><li>Analytical &amp; Observational skills</li><li>Emergency Response Assessment</li><li>Risk Assessment</li><li>Ability to work collaboratively to develop and deliver appropriate solutions.</li><li>Ability to describe personal strengths and development needs.</li><li>Demonstrated ability to cooperate with and influence peers.</li><li>Demonstrated ability to listen and collaborate with others.</li><li>Technical understanding of downstream petroleum industries</li><li>Business understanding of HC (hydrocarbons) marketing and their movements</li><li>Understanding of LP optimization</li><li>Collaborative Approach</li><li>Managing performance</li><li>Exercising influence</li><li>Work Prioritization</li><li>Report Writing</li><li>SOP interpretation</li><li>Terminal operations (Process, Static &amp; Rotating Equipment)</li><li>HSE (Permit to Work PTW, Confined Space, Process Safety, H2S Awareness, Basic Fire Fighting, Emergency Response</li><li>Process Control</li><li>Troubleshooting</li><li>Risk Assessment</li><li>Communication</li></ul><p>Must hold a valid certificate in the following courses according to Association of Fire Chiefs:</p><ul><li>Fire Fighter I and II</li><li>First Aid and Basic Life Support</li><li>ICS 100 and 300</li><li>Incident Safety Officer</li><li>Industrial Fire Fighter</li><li>HAZMAT Operations</li><li>Rope Rescue</li><li>Confined Space Rescue</li><li>Bulk Storage Emergencies</li><li>Fire Inspector</li><li>Fire Instructor I, II</li><li>Fire Officer I, II</li><li>Train the trainer</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors in Fire &amp; Safety Management or relevant</li><li>+10 Years of relevant experience in similar role.</li><li>Exposure to and experience with all fire and safety equipment s used in a refinery or petrochemicals</li><li>Demonstrated working experience in:</li><li>SOP interpretation</li><li>Refinery operations (Process, Static &amp; Rotating Equipment)</li><li>HSE (Permit to Work PTW, Confined Space, Process Safety, H2S Awareness, Basic Fire Fighting, Emergency Response</li><li>Process Control</li><li>Troubleshooting</li><li>Emergency Response Assessment</li><li>Risk Assessment</li></ul><p><strong>Competencies:</strong></p><ul><li>Proficiency in M/S Office</li><li>Procedure Writing</li><li>Information Management</li><li>Fire Equipment Specifying</li><li>Supervisory skills</li><li>Planning &amp; Organizing skills</li><li>Analytical &amp; Observational skills</li><li>Emergency Response Assessment</li><li>Risk Assessment</li><li>Ability to work collaboratively to develop and deliver appropriate solutions.</li><li>Ability to describe personal strengths and development needs.</li><li>Demonstrated ability to cooperate with and influence peers.</li><li>Demonstrated ability to listen and collaborate with others.</li><li>Technical understanding of downstream petroleum industries</li><li>Business understanding of HC (hydrocarbons) marketing and their movements</li><li>Understanding of LP optimization</li><li>Collaborative Approach</li><li>Managing performance</li><li>Exercising influence</li><li>Work Prioritization</li><li>Report Writing</li><li>SOP interpretation</li><li>Terminal operations (Process, Static &amp; Rotating Equipment)</li><li>HSE (Permit to Work PTW, Confined Space, Process Safety, H2S Awareness, Basic Fire Fighting, Emergency Response</li><li>Process Control</li><li>Troubleshooting</li><li>Risk Assessment</li><li>Communication</li></ul><p>Must hold a valid certificate in the following courses according to Association of Fire Chiefs:</p><ul><li>Fire Fighter I and II</li><li>First Aid and Basic Life Support</li><li>ICS 100 and 300</li><li>Incident Safety Officer</li><li>Industrial Fire Fighter</li><li>HAZMAT Operations</li><li>Rope Rescue</li><li>Confined Space Rescue</li><li>Bulk Storage Emergencies</li><li>Fire Inspector</li><li>Fire Instructor I, II</li><li>Fire Officer I, II</li><li>Train the trainer</li></ul>

<p><h4>Company overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The sales operations manager – multi brand will be responsible for providing operational leadership and support to the automotive sales division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p> <h4>What you will do</h4> <ul> <li>Lead sales operations across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li> <li>Review sales performance monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li> <li>Drive continuous improvement across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li> <li>Monitor competitor activity, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li> <li>Engage with OEMs on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li> <li>Manage stock levels across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li> <li>Ensure customer satisfaction standards are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li> <li>Maintain compliance with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li> <li>Develop and lead a high-performance culture across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li> <li>Prepare and update reports and presentations for group stakeholders and external OEM partners in a timely and accurate manner.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Strong leadership capability with experience managing large, diverse and multi-location sales teams.</li> <li>10-15 years of experience within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li> <li>Strong customer focus with the ability to improve customer experience, CSI and NPS performance.</li> <li>Commercially driven with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li> </ul> <h4>About the team</h4> <p>You will be part of the automotive sales division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p> <h4>What equips you for the role</h4> <ul> <li>Proven experience managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li> <li>Strong understanding of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li> <li>Ability to lead independently with minimal supervision while motivating teams to deliver high standards of performance.</li> <li>Customer-centric mindset with excellent customer handling and stakeholder engagement skills.</li> <li>Strong communication, presentation and database management skills.</li> <li>Strong stakeholder management skills with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li> <li>Advanced MS Office skills, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li> <li>Knowledge of SAP S/4HANA, Connect sales processes or similar CRM/database systems is preferred.</li> <li>Excellent analytical and problem-solving skills, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li> </ul> <h4>About Al-Futtaim Automotive</h4> <p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p> <p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p> <p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p> <p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.</p> <p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>

<p><h4>Company overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The sales operations manager – multi brand will be responsible for providing operational leadership and support to the automotive sales division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p> <h4>What you will do</h4> <ul> <li>Lead sales operations across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li> <li>Review sales performance monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li> <li>Drive continuous improvement across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li> <li>Monitor competitor activity, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li> <li>Engage with OEMs on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li> <li>Manage stock levels across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li> <li>Ensure customer satisfaction standards are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li> <li>Maintain compliance with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li> <li>Develop and lead a high-performance culture across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li> <li>Prepare and update reports and presentations for group stakeholders and external OEM partners in a timely and accurate manner.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Strong leadership capability with experience managing large, diverse and multi-location sales teams.</li> <li>10-15 years of experience within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li> <li>Strong customer focus with the ability to improve customer experience, CSI and NPS performance.</li> <li>Commercially driven with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li> </ul> <h4>About the team</h4> <p>You will be part of the automotive sales division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p> <h4>What equips you for the role</h4> <ul> <li>Proven experience managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li> <li>Strong understanding of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li> <li>Ability to lead independently with minimal supervision while motivating teams to deliver high standards of performance.</li> <li>Customer-centric mindset with excellent customer handling and stakeholder engagement skills.</li> <li>Strong communication, presentation and database management skills.</li> <li>Strong stakeholder management skills with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li> <li>Advanced MS Office skills, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li> <li>Knowledge of SAP S/4HANA, Connect sales processes or similar CRM/database systems is preferred.</li> <li>Excellent analytical and problem-solving skills, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li> </ul> <h4>About Al-Futtaim Automotive</h4> <p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p> <p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p> <p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p> <p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.</p> <p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>POSITION SUMMARY</strong><br>The Group Chief Executive Officer (GCEO) provides strategic leadership, direction, and oversight across ITHCA Group and its portfolio of subsidiaries, investees, and joint ventures. The GCEO s mandate is to develop new industries in the technology and digital economy sector in a financially sustainable manner building a portfolio of long-term, strategically significant investments that advance Oman Vision 2040 and the national digital economy, in alignment with OIA s strategic direction. Reporting directly to the Board of Directors, the GCEO is responsible for defining and executing the Group s vision, investment strategy, and operating plans; ensuring robust governance and accountability; originating and managing strategic partnerships; optimizing portfolio value and returns; and positioning ITHCA as Oman s leading platform for participation in future emerging-technology value chains, in close coordination with the Oman Investment Authority (OIA) and key stakeholders. The role requires a visionary, results-oriented investor-leader who governs through strategy, capital allocation, and oversight, with a focus on creating new industries for Oman in the technology and digital-economy sector empowering subsidiaries and investees with operational autonomy within an agreed framework rather than intervening directly in day-to-day operations and who integrates commercial returns with national impact, innovation, and digital sovereignty. Accountability is clearly delineated: the GCEO is accountable for portfolio performance, strategic direction, and capital allocation, while subsidiary CEOs remain accountable for the operational execution of their respective businesses.</p><p><strong>KEY RESPONSIBILITIES:</strong></p><p><strong>Strategic Leadership and Governance</strong><br>Define and articulate ITHCA s vision, mission, and long-term investment strategy in alignment with national technology and digital-economy priorities, OIA s direction, and the guidance of the Board. Lead the preparation and execution of annual business and operating plans, ensuring effective performance against approved budgets and KPIs. Establish and enforce group-wide governance frameworks, policies, compliance systems, and accountability mechanisms across all subsidiaries, investees, and joint ventures. Secure strategic alignment between the Group, OIA, and the Board on all major investment, divestment, and capital decisions. Ensure transparency and timely reporting to the Board and its committees, including Executive, Audit &amp; Risk, and Investment committees.</p><p><strong>Portfolio Value Creation and Operational Governance</strong><br>Develop and execute portfolio value-creation initiatives to improve operational performance, commercial growth, technology capabilities, and enterprise value across the Group. Govern through a holding-company model providing strategic guidance, oversight, and direction while empowering portfolio companies with operational autonomy within an agreed framework. Exercise shareholder oversight through subsidiary Boards, governance frameworks, and performance management. Monitor the strategic, financial, and operational performance of subsidiaries, investees, and joint ventures against approved KPIs (e.g., ROI, EBITDA), intervening only where performance or risk thresholds require. Identify, enable, and leverage synergies, economies of scale, and best practice sharing across the Group and its portfolio. Establish a clear delegation of authority so that operational decisions sit with subsidiary leadership while strategic, investment, and capital decisions are governed at Group level. Ensure consistent group-wide standards for risk management, cybersecurity, due diligence, and quality of investment execution.</p><p><strong>Portfolio, Investment and Financial Stewardship</strong><br>Define the Group s investment thesis and lead portfolio construction across long-term, strategically significant technology and emerging technology assets. Lead the origination, strategic analysis, and execution of major acquisitions, divestments, and entry/exit decisions, providing formal recommendations to the Board / Investment Committee for approval. Govern portfolio-level capital allocation with disciplined, risk-adjusted return criteria; review and challenge asset-level business plans and significant capital requests for alignment with the overarching portfolio strategy. Develop and execute divestment and exit strategies including IPOs, private placements, strategic partnerships, and portfolio restructuring to recycle capital and maximize long-term portfolio value. Establish the financial framework, risk appetite, and return hurdles for all investments, ensuring capital is deployed in line with the approved strategy and long-term value-creation plan. Ensure rigorous due diligence on all investments, with accurate financial reporting and compliance against agreed KPIs, budgets, and governance standards.</p><p><strong>Partnerships and Ecosystem Development</strong><br>Originate and manage strategic partnerships, joint ventures, and alliances with international and local investors, technology operators, and government stakeholders. Strengthen public private partnerships that expand Oman s technology and emerging technology footprint and attract foreign direct investment, technology transfer, and localization. Build and maintain trusted relationships with OIA, government ministries and agencies (at Director-General and Ministerial level), regulators, financial institutions, and global technology leaders. Position ITHCA as the partner of choice for locating emerging-technology capabilities and value chains within the Sultanate.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience:</h2><p><strong>Education</strong><br>Advanced degree in Business Administration, Finance, Economics, Technology, or a related field; an MBA or equivalent postgraduate qualification is strongly preferred. A professional finance/investment qualification (e.g., CFA or CAIA) is advantageous. Additional certifications in corporate governance, leadership, or sustainability (ESG) are advantageous.</p><p><strong>Experience</strong><br>At least 18 years of progressive executive experience, including a senior C-Suite or Group CEO capacity, spanning investment management, technology M&amp;A, strategy, and executive leadership. Demonstrated record in managing complex matrix relationships across multiple business entities. Experience engaging with senior government stakeholders, regulators, and commercial partners, preferably at Ministerial or equivalent level. Track record in portfolio management, capital allocation, and securing partnerships, joint ventures, and large-scale investment programs. Management experience in a holding or investment company is strongly desirable. Strong governance experience, including regular engagement with Board committees. Track record in organizational transformation, change management, and leadership development.</p><h2>Skills and Competencies:</h2><p><strong>Functional Competencies</strong><br>Portfolio management and portfolio construction. Capital allocation, corporate finance, and risk-adjusted return management. Investment governance and enterprise risk management. Technology investment and portfolio value creation. Building digital and technology industries and ecosystems. Public private partnerships and senior stakeholder management. Board and corporate governance. Transformation and change leadership.</p><p><strong>Behavioural Competencies</strong><br>Visionary, decisive, and inspirational leadership. Strong interpersonal, negotiation, and stakeholder-management skills. Flexibility, adaptability, creativity, and innovation. High resilience and sound judgment under pressure, with strong public representation and advocacy skills.</p><p></p></section>