IT Jobs in Oman

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Enterprise Architect designs, governs, and evolves the Bank s technology architecture landscape across enterprise and solution domains. He/ She defines architecture standards, principles, and technology roadmaps aligned with business strategy, regulatory requirements, and Oman s Vision 2040 digital agenda. The Enterprise Architect bridges the gap between business strategy and technology execution, while ensuring that all technology solutions and platforms (whether on-premises or across multi-cloud environments) are secure, scalable, and aligned with the Bank s strategic direction.</p><p>Key Accountabilities:</p><ul><li>Defines and maintains the Bank s enterprise architecture framework across business, data, application, and technology domains in alignment with industry best practices.</li><li>Develops and enforces architecture standards, principles, reference models, and design patterns to ensure consistency across the technology landscape.</li><li>Leads solution architecture design for strategic and complex initiatives, ensuring scalable and future-ready solutions.</li><li>Leads architecture across integration, API, cloud, and core banking platforms.</li><li>Contributes to the development and execution of the technology roadmap and multi-cloud strategy aligned with business objectives.</li><li>Evaluates emerging technologies and vendor solutions, providing recommendations to support technology decisions.</li><li>Ensures all architecture designs comply with security, regulatory, and risk management requirements.</li><li>Applies the security-by-design principles in collaboration with Information Security and Risk functions.</li><li>Participates in architecture governance forums, providing guidance and review of solution designs.</li><li>Defines integration and API architecture standards, including middleware and data exchange frameworks.</li><li>Collaborates with business stakeholders to translate requirements into effective technology architectures.</li><li>Provides architectural guidance to project teams, vendors, and system integrators to ensure alignment with standards.</li><li>Develops and maintains architecture artefacts, including capability models, system landscapes, and data flows.</li><li>Identifies technical risks, architecture gaps, and optimization opportunities across platforms.</li><li>Supports technology strategy, planning, and budgeting activities.</li><li>Supports architecture governance for emerging technologies and digital transformation initiatives.</li><li>Ensures architecture decisions and artefacts are documented and aligned with governance and audit requirements.</li><li>Contributes to knowledge sharing and promotes architecture best practices across the technology function.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, Software Engineering or a related discipline; Master s degree preferred.</li><li>A Professional certification in Enterprise or Solutions Architecture (e.g. TOGAF 9/10, Certified Solutions Architect, OCI Architect Professional) is highly desirable.</li><li>Minimum 8 years of experience in IT architecture, including experience in a senior architecture role within regulated banking or financial services.</li><li>Proven experience in enterprise architecture and solution design across core banking, digital, and cloud environments.</li><li>Strong experience in multi-cloud platforms and enterprise integration environments.</li><li>Knowledge of regulatory and compliance requirements within the banking sector as well as technology governance requirements is an advantage.</li></ul><p></p></section>

<p>ROLE OBJECTIVE Senior Specialist SOC is responsible for advanced security event analysis, complex incident investigation, and continuous improvement of SOC detection and response capabilities. Acting as a Tier-3 analyst and technical SME, the role provides guidance to junior analysts, develops advanced use cases, and ensures that all detection mechanisms and incident workflows are optimized for accuracy, speed, and resilience. The incumbent also collaborates with threat intelligence and vulnerability management teams to build a proactive defense posture across all monitored environments.</p><p>RESPONSIBILITIES</p><p>Strategic and Technical Leadership</p><ul><li>Lead advanced incident investigations across multiple security domains including network, endpoint, application, and cloud environments.</li><li>Perform in-depth root cause analysis (RCA) and support major incident response and forensics as part of L3 escalation.</li><li>Design and optimize detection logic and correlation rules within SIEM, SOAR, and EDR platforms.</li><li>Develop automation playbooks to streamline triage and containment activities, reducing MTTD and MTTR.</li><li>Conduct proactive threat hunting based on intelligence reports, behavioral analytics, and anomaly detection.</li><li>Coordinate with internal and external threat intelligence sources to contextualize alerts and enhance detection maturity.</li><li>Validate and integrate threat feeds and ensure enrichment of SOC alerting with contextual indicators (IOCs, TTPs, threat campaigns).</li></ul><p>Governance and Process Management</p><ul><li>Maintain and enhance SOC playbooks, escalation matrices, and knowledge base documentation.</li><li>Ensure SOC processes align with frameworks such as MITRE ATT&amp;CK, NIST CSF, and ISO 27035.</li><li>Conduct post-incident reviews and lessons-learned workshops with stakeholders to drive continuous improvement.</li><li>Support compliance and audit requirements through proper evidence collection and reporting.</li><li>Participate in internal tabletop exercises and ensure readiness of incident response protocols.</li></ul><p>Collaboration and Stakeholder Management</p><ul><li>Provide technical advisory support during customer escalations or executive reviews.</li><li>Develop and deliver weekly/monthly SOC performance and threat trend reports to management.</li><li>Support onboarding of new customers into SOC services, including configuration of log sources, connectors, and correlation logic.</li></ul><p>People and Knowledge Development</p><ul><li>Mentor SOC Analysts (Tier-1 and Tier-2) in advanced analytical and investigative techniques.</li><li>Conduct internal knowledge-sharing sessions on new threats, vulnerabilities, and emerging attack techniques.</li><li>Contribute to the creation of SOC training materials and technical assessments.</li><li>Support capacity building initiatives by recommending certification and skill development plans.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Information Technology, Cybersecurity, or related discipline.</li><li>GCIA, GCIH, CEH, CHFI, CompTIA CySA+, or SANS Threat Hunting certifications preferred.</li><li>Minimum 5 7 years in SOC operations or incident response, with at least 2 years in Tier-3 analysis or advanced forensics.</li><li>Skills SOC management, threat response, governance, customer reporting, team leadership, and service management.</li><li>Competency Type Competency Proficiency level<ul><li>Leadership Technical Leadership Advanced</li><li>Behavioural Analytical Thinking Advanced</li><li>Behavioural Collaboration Advanced</li><li>Core Integrity &amp; Accountability Advanced</li><li>Core Operational Excellence Advanced</li><li>Technical Threat Detection &amp; Hunting Advanced</li><li>Technical Forensics &amp; RCA Advanced</li><li>Technical SIEM/SOAR management Advanced</li></ul></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.</p><p>Job Title: System Senior Engineer</p><p>Reports To: IT Infrastructure Manager / Systems Manager</p><p>Job Details</p><p>Number of Vacancies: 2 Positions</p><p>Salary Range: OMR PHONE_NUMBER per month</p><p>Work Location: All Governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate)</p><p>Job Purpose</p><p>The System Senior Engineer is responsible for supporting the administration, maintenance, and optimization of the organization's IT infrastructure and enterprise systems. The role ensures the availability, reliability, security, and performance of servers, operating systems, virtualization platforms, and related infrastructure while providing technical support for system implementation, monitoring, troubleshooting, and continuous improvement.</p><p>Key Responsibilities</p><p>Install, configure, monitor, and maintain servers, operating systems, and enterprise infrastructure.</p><p>Monitor system performance, availability, and capacity to ensure reliable business operations.</p><p>Perform system administration tasks, including user account management, access control, and system configuration.</p><p>Troubleshoot and resolve system, server, and infrastructure-related incidents.</p><p>Support the implementation of new systems, upgrades, patches, and infrastructure enhancements.</p><p>Perform system health checks, preventive maintenance, and performance optimization.</p><p>Assist in backup, disaster recovery, and business continuity activities.</p><p>Ensure compliance with IT security policies and infrastructure standards.</p><p>Maintain technical documentation, system configurations, and operational procedures.</p><p>Coordinate with vendors and technical teams to resolve infrastructure issues.</p><p>Participate in infrastructure projects, testing, and technology improvement initiatives.</p><p>Perform any other duties assigned by management within the scope of the role.</p><p>Working Conditions</p><p>Office-based work environment.</p><p>Regular collaboration with IT Infrastructure, Network, Cybersecurity, and business teams.</p><p>May occasionally be required to provide after-hours support during planned maintenance, system upgrades, or critical incidents.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor's Degree in Information Technology, Computer Science, Information Systems, Software Engineering, Computer Engineering, or a related field.</p><h2>Experience</h2><p>Practical Experience: 0 (No prior work experience required)</p><p>Fresh graduates are welcome to apply.</p><h2>Technical Skills</h2><ul><li>Basic knowledge of Windows Server and Linux operating systems.</li><li>Understanding of Active Directory, DNS, DHCP, and Group Policy concepts.</li><li>Basic understanding of virtualization technologies such as VMware or Hyper-V.</li><li>Familiarity with backup and recovery solutions.</li><li>Basic knowledge of networking concepts, including TCP/IP, LAN/WAN, and network security.</li><li>Understanding of cloud computing platforms (Microsoft Azure or AWS) is an advantage.</li><li>Familiarity with Microsoft Office applications.</li><li>Strong analytical and troubleshooting skills.</li></ul><h2>Soft Skills</h2><ul><li>Strong problem-solving and analytical abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work effectively in a team environment.</li><li>Good organizational and time management skills.</li><li>Attention to detail and commitment to service quality.</li><li>Ability to prioritize tasks and work under pressure.</li><li>Willingness to learn emerging technologies and continuously develop technical skills.</li></ul><p></p></section>

<p>The Senior Support Engineer Digital Channels is responsible for end-to-end production support, maintenance and enhancement of the Bank's mobile banking application suite.</p><p>Applications Covered:</p><ul><li>Mobile Banking Application (Engagement layer built in Flutter)</li><li>Digital Universal Banking Platform (Digital Spine layer by Backbase)</li><li>Backbase Digital Assist, Digital Engage &amp; Remote Config</li></ul><p>Key Mobile Banking Features Supported:</p><ul><li>Customer onboarding, login &amp; authentication, dashboard, accounts, statements, Debit &amp; Credit card services, Local &amp; International payments, Bill payment, notifications, PFM, service requests.</li></ul><p>Overall Responsibilities:</p><ol><li>Proactive monitoring and maintenance of digital channels.</li><li>Ensure production issues resolved within SLA.</li><li>Provide 24/7 support availability.</li><li>Recommend strategies and technologies for digital channels.</li><li>Ensure business needs are addressed with appropriate solutions.</li><li>Maintain effective work distribution.</li><li>Coordinate across IT sections.</li><li>Provide regular updates to management.</li><li>Drive corrective and preventive actions.</li><li>Support team efficiency and knowledge sharing.</li><li>Ensure compliance with risk and audit standards.</li></ol><p>Principal Accountabilities:</p><p>System Maintenance:</p><ol><li>Ensure availability and uptime of digital channels.</li><li>Manage scheduled/unscheduled maintenance.</li><li>Conduct RCA and coordinate with vendors.</li><li>Ensure 24/7 readiness.</li></ol><p>System Enhancements:</p><ol><li>Ensure enhancements follow bank standards.</li><li>Define milestones and coordinate with IT teams.</li><li>Review architecture/design documents.</li><li>Support CR deployments.</li><li>Evaluate new technologies.</li></ol><p>Projects:</p><ol><li>Support digital transformation and change initiatives for digital channels.</li></ol><p>Technical Skills Must Have:</p><ul><li>Java, Spring Boot, J2EE, Oracle PL/SQL, Flutter/Dart.</li><li>Backbase digital banking experience.</li><li>Strong Oracle SQL/PL-SQL programming and optimization skills.</li><li>Troubleshooting across mobile apps, microservices, OpenShift.</li><li>Expertise in containerization technologies (OpenShift, Kubernetes) and On-Prem environments.</li><li>Strong integration experience (Rest API, MQ) with bank's surround systems like ESB, Core Banking, Debit/Credit Card Systems and many more.</li><li>Knowledge of DevOps practices and CI/CD pipelines using GitLab CI/Argo CD.</li><li>Strong SDLC understanding.</li><li>Systems architecture knowledge.</li><li>Documentation and reporting skills.</li></ul><p>Technical Skills Good to Have:</p><ul><li>Backbase backend customizations.</li><li>API gateway &amp; middleware knowledge.</li><li>Observability tools (ELK, Dynatrace, Riverbed).</li><li>Security concepts OAuth2, JWT, OWASP.</li><li>Cloud-native architecture exposure.</li><li>Payment systems understanding.</li></ul><p>Soft Skills:</p><ul><li>Strong communication and presentation.</li><li>Ability to lead and coordinate teams.</li><li>Analytical and decision-making capability.</li><li>Professional interpersonal skills.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Good academic background with extensive domain knowledge of support systems of a bank, mainly Digital Channels Applications related.</p><p>Minimum 7+ years of experience in the field of information technology with reputed organizations having knowledge and experience in the EChannels Applications Management.</p><p>The candidate should also have thorough knowledge of the following:</p><ul><li>Must have prior Backbase digital banking experience.</li><li>Must have supported any mobile banking implementation.</li><li>High level programming knowledge in various languages.</li><li>In-depth experience in system development, design, and implementation.</li><li>High-level knowledge of SDLC.</li><li>High level knowledge in Systems architecture design and implementation.</li><li>Planning, implementation and administration of digital channel systems through the use of controls, procedures, measurements and strategies.</li><li>High-level knowledge of current technology in the industry.</li><li>In depth knowledge in Documentation &amp; Report/MIS Preparation</li><li>Good management capabilities with abilities to lead a team.</li><li>Good communication, presentation skills with good command of written English.</li><li>Good Interpersonal relations with pleasing personality.</li></ul>

<p>PMO Governance and Operating Model Establish, operate, and continuously improve the Tech PM Delivery (PMO) operating model Define and enforce project governance standards, controls, and decision frameworks Ensure consistent application of project management methodologies across all CCoE initiatives Define project success criteria, stage gates, and approval checkpoints Ensure alignment of project delivery with CCoE standards, architecture principles, and delivery policies Project and Program Delivery Oversight Oversee end-to-end delivery of cloud transformation, platform, and technology projects from initiation to closure Ensure projects are scoped correctly with clear objectives, deliverables, timelines, and dependencies Review project plans, schedules, risk registers, and delivery milestones Identify delivery risks early and drive mitigation and resolution actions Ensure projects transition cleanly from build to operate with Tech Ops and Managed Services teams Stakeholder and Executive Management Hold regular project and program reviews with internal stakeholders and delivery teams Communicate project status, risks, dependencies, and outcomes to senior management Manage stakeholder expectations across CCoE, Service Delivery, and external partners Drive stakeholder satisfaction through transparency, predictability, and delivery quality Support CSAT measurement and improvement actions related to project delivery Financial, Budget and Resource Management Establish and monitor project budgets, cost control plans, and financial reporting Track budget variances and support corrective actions where required Support budget planning and forecasting for technology programs and initiatives Ensure effective resource planning and utilisation across project portfolios Methodologies, Tools and Best Practices Define and standardise project management methodologies, tools, and templates Champion Agile, Scrum, Kanban, PRINCE2, Lean, and hybrid delivery approaches where appropriate Establish best practices for planning, estimation, reporting, risk management, and delivery control Drive continuous improvement of PMO processes based on lessons learned and industry standards PM Capability Development and CCoE Enablement Build and nurture a Project Management Centre of Excellence within CCoE Define competency standards, certification requirements, and capability frameworks for project managers Coach, mentor, and guide project management staff to improve delivery maturity Promote knowledge sharing, reusable assets, and best practices across projects Build-to-Operate Transition Management Coordinate closely with Tech Ops and Managed Services teams to ensure smooth transition of delivered solutions Ensure operational readiness, documentation, handover, and acceptance criteria are met Validate that support, monitoring, and operational ownership are clearly defined before project closure Reporting and Performance Management Define and monitor PMO KPIs including on-time delivery, budget adherence, risk resolution, and stakeholder satisfaction Prepare consolidated PMO dashboards and executive reports Track portfolio-level performance and identify systemic improvement opportunities</p><p><strong>Desired Candidate Profile</strong></p><p>Qualification Bachelor s degree in Computer Science, Information Systems, or Information Technology Certification PMP mandatory Agile / Scrum / PRINCE2 certifications desirable Cloud certifications (AWS, Azure, GCP) desirable Experience Minimum 10 years of experience delivering medium to large technology projects Proven experience running PMO or portfolio-level governance in IT or cloud environments Experience delivering cloud transformation or platform initiatives preferred Skills Expert knowledge of project, program, and portfolio management methodologies Strong governance, planning, and delivery control capability Strong stakeholder, risk, and issue management skills Ability to manage budgets, timelines, and complex dependencies Strong communication, facilitation, and executive reporting skills</p>

<p>Develop and execute a strategic roadmap for the optimal utilization of OCI and AWS resources, aligning with the organization s business goals and technology objectives. Collaborate with senior leadership to define and refine the cloud strategy, ensuring that OCI and AWS resources are leveraged effectively to meet scalability, performance, and cost-efficiency targets. Analyse industry trends, best practices, and emerging technologies in the cloud space to provide insights and recommendations for enhancing the organization s cloud infrastructure. Establish governance frameworks, policies, and procedures to ensure compliance with security, regulatory, and data protection requirements. Act as a liaison between technical teams, business stakeholders, and executive management, translating technical concepts into actionable insights for informed decision-making.Performance Management &amp; KPI Tracking. Design, deploy, and manage OCI and AWS environments, including compute, storage, networking, and security components, following best practices and architectural guidelines. Configure and maintain automated infrastructure provisioning, scaling, and management using infrastructure as Code (IaC) tools such as Terraform, Cloud Formation, or equivalent. Monitor and optimize the performance, availability, and cost of OCI and AWS resources, proactively identifying and addressing bottlenecks, vulnerabilities, and areas for improvement. Implement and manage security controls, including identity and access management (IAM), encryption, network security, and compliance monitoring. Troubleshoot and resolve complex technical issues related to cloud infrastructure, collaborating with cross-functional teams and vendors as needed. Stay up to date with OCI and AWS updates, releases, and service offerings, evaluating their applicability and potential benefits for the organization. Mentor and guide junior members of the Cloud Operations team, providing technical expertise and fostering a culture of knowledge sharing and continuous learning. Collaborate with HR and management to develop training programs, workshops, and resources to enhance the cloud skills and knowledge of team members. Foster effective communication and collaboration across cross-functional teams, ensuring that cloud-related initiatives align with broader organizational objectives. Participate in the recruitment and onboarding of new team members, contributing to the selection process and providing technical guidance during the integration phase. Act as a point of contact for stakeholders, promoting a customer-centric approach to problem-solving and addressing inquiries and concerns in a timely and professional manner.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualification Bachelor s degree in Computer Science, Information Technology, or a related field; Master s degree preferred. Certification Relevant cloud certifications such as Oracle Cloud Infrastructure (OCI) Certified, AWS Certified SysOps Administrator, or equivalent. Experience 5 7 years of experience in strategy execution, business performance tracking, or PMO roles. Exposure to KPI governance and strategic reporting in ICT or service-based organizations preferred. Skills At least 5 years of equivalent work experience as a Cloud Engineer-OCI or similar role. Proven experience in designing, deploying, and managing complex cloud environments using OCI and AWS services. Strong understanding of infrastructure as code (IaC) principles and tools, automation, and DevOps practices. Proficiency in scripting languages such as Python, PowerShell, or Bash. Demonstrated ability to lead technical projects, mentor team members, and collaborate effectively across functional areas. Excellent communication skills, with the ability to convey technical concepts to non-technical stakeholders.</p>

<ol><li><p>Payment Systems Support:</p></li></ol><p>a. Handling of Projects, CRs and support production fixes on test system, maintain test system</p><p>w.r.t payment system compliance changes and etc. for Debit card system.</p><p>b. Undertake technical evaluations of existing and new initiatives pertaining to Debit cards and</p><p>ATM Acquiring to ensure it addresses the bank’s requirements without impacting system</p><p>performance and put forward comprehensive recommendations</p><p>c. Perform requirement configurations and developments on debit card application on Postilion</p><p>Switch.</p><p>d. Provide requirement support for regression testing, implementation Support and also</p><p>perform technical certifications with Visa/MasterCard & CBO wherever applicable.</p><p>e. Act as a Technical lead for Assigned projects.</p><p>f. Participate and contribute to the projects, CRs and provide analysis and recommendations</p><p>for best possible design and implementation approach.</p><p>g. Support Performance testing, ISO testing and other internal / external testing for the debit</p><p>card system including ATM acquiring.</p><p>h. Participate in business requirements and design phase of Projects and CRs.</p><p>i. Resource should have hands-on experience on Postilion Application.</p><p>j. Resource should able to perform configurational changes in Postilion application and provide</p><p>required support for running projects which have direct / indirect impact on Postilion</p><p>application.</p><p>k. Establish and maintain operational procedures, service level agreements (SLAs), and key</p><p>performance indicators (KPIs).</p><br><br><p>Oversee project’s incident management, problem resolution, and change management</p><p>processes.</p><p>m. Coordinate with various stakeholders including development teams, vendors, and business</p><p>units for system upgrades and maintenance.</p><ol><li><p>Incident and Problem Management:</p></li></ol><p>a. Act as the escalation point for payment system incidents, ensuring root cause analysis and</p><p>preventive measures are implemented.</p><p>b. Develop and maintain root cause analysis to ensure swift resolution and minimal business</p><p>impact on projects and CRs.</p><p>c. Collaborate with cross-functional teams to resolve complex technical issues.</p><p>d. Contribute to the identification of opportunities for continuous improvement of IT systems,</p><p>processes, and practices considering international best practice, improvement of business</p><p>processes, cost reduction, and productivity improvement.</p><ol><li><p>Vendor and Stakeholder Management:</p></li></ol><p>a. Manage relationships with third-party vendors, ensuring service level agreements (SLAs)</p><p>are met.</p><p>b. Collaborate with internal stakeholders, Project managers, IT operations, and business units,</p><p>to align support activities with organizational goals.</p><p>c. Provide regular updates to senior management on system performance, incidents, and</p><p>improvement initiatives.</p><ol><li><p>Audit & Compliance Management</p></li></ol><p>a. Oversee the preparation and execution of internal and external audit processes.</p><p>b. Ensure compliance with payment industry standards including PCI-DSS, ISO 27001, and</p><p>relevant banking regulations.</p><p>c. Maintain documentation of all system controls, procedures, and compliance requirements.</p><p>d. Coordinate responses to audit findings and implement necessary remediation measures.</p><br><br><br><p><strong>Desired Candidate Profile</strong></p><p>Qualification</p><ul><li><p>Minimum Bachelor's degree in Computer Science, Information Technology, or related field.</p></li></ul><br><p>Strong analytical and problem-solving abilities.</p><ul><li><p>In-depth understanding of payment regulations and compliance requirements.</p></li><li><p>Ability to work under pressure and manage multiple priorities.</p></li></ul><p>Soft Skills</p><ul><li><p>Deep understanding of payment processing systems and technologies.</p></li><li><p>Proven communication and stakeholder management skills.</p></li><li><p>Knowledge of major payment networks (Visa, Mastercard, etc.).</p></li><li><p>Familiarity with banking systems and financial protocols.</p></li><li><p>Understanding of security protocols and risk management frameworks.</p></li></ul><p>Key Competencies:</p><ul><li><p>Strategic thinking and decision-making.</p></li><li><p>Strong technical acumen.</p></li><li><p>Ability to drive change and innovation.</p></li><li><p>High level of integrity and professionalism</p></li></ul><p>Experience:</p><ul><li><p>Minimum of 12+ years of experience in application support, with at least 6 years in a</p></li></ul><p>Payment system.</p><ul><li><p>Proven experience in managing payment systems (e.g., Visa, MasterCard & Payments</p></li></ul><p>Card Systems).</p><ul><li><p>The hands-on experience on Postilion Switch is a must.</p></li><li><p>Strong knowledge of payment protocols, APIs, and integration technologies.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>IT Trainee (Fresh Engineering Graduate) - Muscat, Oman Are you a fresh IT graduate? Do you want to start your journey with a global company that makes real what matters? Then join us for our IT Internship opportunity Who we are? We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Join our IT Team in Oman and help us re-imagine the world by finding solutions and making the world a more inquisitive place for tomorrow. About the Role As a Digital Technology &amp; AI Intern, you will gain hands-on experience supporting IT operations, infrastructure and networking activities, digital transformation initiatives, and AI adoption within Siemens Oman. You will collaborate with local and regional IT teams to support end users, workplace technologies, infrastructure projects, and emerging AI solutions. Key Responsibilities IT Operations &amp; Infrastructure Support Support day-to-day IT operations and workplace services. Assist with installation, configuration, and troubleshooting of laptops, standard Siemens applications, and client software. Support onboarding activities, device deployment, and workplace setup. Assist in monitoring and resolving basic network connectivity issues. Support LAN, Wi-Fi, and infrastructure-related activities under supervision. Assist with IT asset tracking and inventory management. Coordinate with service providers and vendors when required. Digitalization &amp; Automation Support digitalization initiatives and process improvement activities. Support workflow automation and productivity improvement initiatives. Create and maintain user documentation, guides, and knowledge articles. AI Adoption &amp; Innovation Support AI awareness and adoption activities across Siemens Oman. Help organize AI learning sessions, demonstrations, and awareness campaigns. Assist employees in understanding and adopting AI-powered productivity tools. Qualifications Student or recent graduate in Computer Science, Information Technology, Computer Engineering, Network Engineering, Cybersecurity, or a related discipline. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/Wi-Fi). Familiarity with Microsoft 365 and Windows operating systems. Strong interest in IT infrastructure, networking, digital technologies, automation, and AI. Good communication, collaboration, and problem-solving skills. Eagerness to learn and take ownership of assigned tasks. Benefits: Diverse and inclusive culture. An environment where everyone can bring their whole self and feel a sense of belonging. The foundation to develop personally and expertly. Great variety of learning &amp; development opportunities Create a better #TomorrowWithUs! We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. We celebrate the fact that our people are individuals and have different preferences and needs. If we all thought the same, we would never think of anything new! That’s why we recruit extraordinary minds from all walks of life. We are committed to furthering our culture of diversity, equity and inclusion. We encourage applications from a diverse talent pool and are happy to give the opportunity to discuss flexibility and reasonable adjustment requirements. Many of our teams are working optimally in a remote, virtual adding to our ability to offer more flexibility on how you handle your time. Please note: Only complete applications can be considered in the selection process. We are looking forward to receiving your online application.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>EMPLOYEE JOB DESCRIPTION</b></p> <p> </p> <p>JOB PURPOSE:</p> <p> </p> <p>To design, develop, and maintain secure, scalable, and high-performance full-stack web and enterprise applications. The Senior Developer will work across both front-end and back-end layers, with a strong focus on integration with ERP platforms, process automation, and digital transformation initiatives, including AI-driven enhancements.</p> <p> </p> <p> </p> <p> </p> <p>KEY ACCOUNTABILITIES:</p> <p> </p> <p>Responsibilities:</p> <p> </p> <p>Translate complex business requirements into robust, scalable, and maintainable full stack software architectures that align with enterprise standards and long-term technical strategy.</p> <p>Design and deliver responsive, user-centric front-end interfaces and resilient, high-performing back-end services, ensuring seamless user experience and system interoperability.</p> <p>Ensure seamless integration with ERP systems, business platforms, and internal applications.</p> <p>Architect and implement secure, optimized, and scalable solutions, aligned with data integrity, performance, and business continuity goals.</p> <p>Participate in system enhancements, performance tuning, and modernization initiatives.</p> <p>Collaborate with UI/UX designers, business analysts, and stakeholders to gather and validate functional requirements.</p> <p>Lead and support deployment activities, version control practices, and post-release system monitoring.</p> <p>Drive and contribute to digital transformation initiatives, including AI-based tools, low-code platforms, and automation solutions.</p> <p>Ensure development practices adhere to IT security policies, data privacy regulations, and corporate standards.</p> <p>Comply with relevant tendering guidelines, internal processes, and SOPs.</p> <p>Protect the confidentiality and integrity of sensitive data and proprietary information within ADC operations.</p> <p>Execute rigorous performance testing, debugging, and quality assurance processes to validate functionality, ensure system stability, and drive continuous improvement in code quality.</p> <p>Prepare and document software requirements specifications and technical designs that align with business needs.</p> <p>Perform duties at any ASYAD Drydock location as assigned.</p> <p> </p> <p> </p> <p>COMMUNICATIONS &amp; WORKING RELATIONSHIPS:</p> <p> </p> <p>Internal:</p> <p> </p> <p>Management</p> <p>QHSSE</p> <p>IT users / customers.</p> <p>Business Units</p> <p>Relevant committees and working groups.</p> <p>External:</p> <p> </p> <p>IT vendors</p> <p>IT Service Providers.</p> <p> </p> <p> </p> <p><b>QUALIFICATIONS &amp; EXPERIENCE:</b></p> <p> </p> <p>Minimum Qualifications:</p> <p> </p> <p>Bachelor s degree in computer science, Information Technology, Software Engineering, or equivalent.</p> <p>Preferred Certifications:</p> <p>Full Stack Development Certification</p> <p>Microsoft/Oracle certifications.</p> <p>Agile/Scrum Foundation Certification.</p> <p>Minimum Experience:</p> <p> </p> <p>5+ years experience in full stack development related.</p> <p>Proven experience in developing enterprise applications and system integration.</p> <p>Knowledge &amp; Skills:</p> <p> </p> <p>Strong proficiency in full stack development, including both front-end and back-end technologies.</p> <p>Advanced knowledge of modern software development, including programming languages, development tools, decision-support systems, and web technologies.</p> <p>Solid understanding of software architecture, design patterns, and development methodologies (Agile/Scrum).</p> <p>Exposure to AI-enhanced development tools and platforms (e.g., chatbot frameworks, AI-assisted code generation, automation).</p> <p>Experience in .NET framework and Oracle/SQL database development.</p> <p>Hands-on experience with Microsoft Visual Studio and programming languages such as Visual Basic, JavaScript, or C.</p> <p>Demonstrated track record in developing and integrating web-based and enterprise applications.</p> <p>Familiarity with Windows and Linux operating environments.</p> <p>Proven expertise in at least one Microsoft- or Oracle-supported development environment and toolset.</p> <p>Knowledge of enterprise IT processes, software lifecycle management, and industry best practices.</p> <p>Experience with source control systems (e.g., Git) and foundational DevOps practices.</p> <p>Exposure to cloud platforms (e.g., Oracle Cloud, Azure) is an advantage.</p> <p>Exposure to AI-driven development tools and platforms (e.g., chatbot frameworks, AI-assisted code generation, automation).</p> <p>Strong analytical and problem-solving capabilities.</p> <p>Excellent coding, debugging, and troubleshooting skills.</p> <p>Effective communication and collaboration skills across cross-functional teams.</p> <p>Proactive, adaptable, and team-oriented mindset.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p></div></section>

<p><br></p> <p> </p> <p><b>Job Brief: </b></p> <p>Bank seeking a skilled resource under Payment Systems to support and manage the Compliance and other Issuing &amp; Acquiring implementations under Payment Systems (Digital Transformation) which has direct or indirect impact on the clients Mandates. In this role, resource will be responsible manage Mandates in coordination with Card Business and other stakeholders for clients Compliance mandate changes and other key initiative by client and work closely with cross-functional teams and stakeholders to deliver timely and effective solutions. </p> <p> </p> <p><b><br></b></p><p><b>Key Responsibilities: </b></p> <ul> <li>Manage Payment scheme Projects &amp; CR as a Technical point of contact for all Payment Compliance and POS related client Mandate. </li> <li>Provide necessary support to channels, middleware and other systems integrated with Payment Issuing &amp; Acquiring applications w.r.t impact of the client mandates.</li> <li>Drive end-to-end integration strategy across Issuing &amp; Acquiring systems, third-party integration, data points and payment scheme to ensure seamless data integrity and security to adhere to client compliance mandates.</li> <li>Responsible to provide strategic technical support and architectural governance to other teams for the best practices, PA-DSS standards, and robust solution delivery.</li> <li>Understand the solution architecture and technical design for the Issuing &amp; Acquiring platforms to ensure bank opt for the right solution design for the key areas like Regulatory Payment Compliance, internal Compliance and other Issuing &amp; Acquiring solutions.</li> <li>Managing technical project deliverables in line with the project plan and commitment to bank's Issuing &amp; Acquiring team.</li> <li>Recording and managing technical compliance related issues and escalating where necessary. </li> <li>Managing skills and techniques including people, communications, risk &amp; change management, with a strong focus on operational excellence. </li> <li>Resource will be engaged to have controlled deployment of patches, fixes and other changes on clients Compliance and POS applications with aim to achieve well-documented and controlled deployments so that clarity and transparency is maintained. </li> <li>The candidate should have strong knowledge and hands on Payment applications with proven experience for domestic card scheme.</li> <li>Resource should understand Payment Scheme application architecture and technical knowledge to analyse impact of relevant changes is a must.</li> <li>Prepare production technical golive checklist considering deployments done during testing life cycle.</li> <li>Partner with internal and external stakeholders to elicit, analyse, validate, and translate complex business requirements into scalable technical solutions required to comply with clients mandates.</li> <li>Align technology initiatives with organizational strategy and business objectives by fostering stakeholder collaboration, managing expectations, and ensuring solution delivery maximizes business value.</li> <li>Provide post-production support and continuous service improvement initiatives by resolving critical issues, implementing clients enhancements, and ensuring platform stability based on operational insights and evolving clients mandates.</li> <li>Drive continuous improvement by evaluating project outcomes against defined KPIs, conducting post-implementation reviews, capturing lessons learned, and identifying opportunities for process optimization, innovation, and operational excellence.</li> </ul> <p> </p> <p>Principal Accountabilities: </p> <ul> <li>Communicate with internal and external stakeholders in an effective, tactical, and empathetic manner. </li> <li>Provide insights, suggestions and feedback to managers and leads.</li> <li>Analysis, review and advice for End-to-End Integrations. Dedicated support to finalize the BRD and design specifications FS with team in Business Analysis/Pre-development Phase.</li> <li>Prepare Test Setup buildup document which will become basis for later on prod setup buildup which should contain:</li> <li>Hardware Requirement, Software Requirement, Software patches/updates detail &amp; Setup. </li> <li>Smooth handing over of the production environment to the operations department.</li> <li>Hands-on knowledge on Oracle PL/Sql is a must.</li> </ul> <p>Qualification: </p> <ul> <li>Bachelor's degree in Computer Science, Information Technology, or related field.</li> <li>Master's degree in Business Administration or relevant field preferred.</li> </ul> <p>Experience:</p> <ul> <li>Minimum of 15+ years of experience in Payment systems preferably for Payment Compliance and Issuing &amp; Acquiring solutions.</li> <li>Proven experience for handling domestic card scheme program preferably in GCC market.</li> <li>Strong knowledge of payment protocols, APIs, and integration technologies. </li> <li>Ability to work under pressure and manage multiple priorities. </li> </ul> <p>Soft Skills: </p> <ul> <li>Deep understanding of payment processing systems and technologies</li> <li>Knowledge of major payment networks (Visa, Mastercard, etc.)</li> <li> <br> <ul> <li>Familiarity with banking systems and financial protocols<br> </li> </ul> </li> <li> <br> </li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications for real-world use cases.<br> In this role, you'll apply your mobile engineering expertise to build stable, performant, and user-friendly applications for iOS and Android.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Review, debug, optimize, and refactor mobile application code to improve correctness, performance, battery efficiency, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Educational qualifications At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and build production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Technical Skills (Essential) Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Additional requirements Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<br><p>This role offers the opportunity to undertake a broad range of audit assignments across operational, financial, compliance, and technology-related areas. The successful candidate will be responsible for managing audit reviews independently, applying professional judgment, and delivering balanced, evidence-based conclusions. Beyond identifying control weaknesses, you will be expected to evaluate underlying issues, consider broader business implications, and provide recommendations that are practical and sustainable. The role requires regular interaction with management and process owners across the organization. Accordingly, strong communication, analytical thinking, and stakeholder management skills are essential. Professionals with approximately 5 to 8 years of internal audit experience who are looking to contribute to a evolving audit environment will find this role both challenging and rewarding. </p><ul><li><p>Plan, manage, and complete audit assignments in accordance with approved methodologies and professional standards.</p></li><li><p>Evaluate the effectiveness of governance, risk management, and internal control processes across various business activities.</p></li><li><p>Analyse business processes to identify control weaknesses, inefficiencies, emerging risks, and improvement opportunities.</p></li><li><p>Develop clear, concise, and well-supported audit observations and recommendations.</p></li><li><p>Engage constructively with management to discuss findings and facilitate practical action plans.</p></li><li><p>Support enterprise risk assessments and contribute to the preparation of risk-based audit plans.</p></li><li><p>Promote continuous enhancement of audit practices through the use of technology, analytics, and modern audit techniques.</p></li><li><p>Maintain awareness of regulatory developments, industry practices, and organizational priorities relevant to audit activities.</p></li><li><p>Contribute to initiatives that strengthen the effectiveness, relevance, and overall impact of the Internal Audit function.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Mandatory Professional Qualification</strong></p><ul><li><p>Either of CA, CMA, CIA, ACCA, CISA or combination of these qualifications</p></li></ul><p><strong>Professional Experience</strong></p><ul><li><p>5 to 8 years of dedicated internal audit experience.</p></li><li><p>Proven track record of independently managing audit engagements from planning through reporting.</p></li><li><p>Exposure to consulting, advisory, or business improvement assignments will be considered advantageous.</p></li><li><p>Experience covering operational, financial, compliance, and information technology audits.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>&nbsp;Digital & Technical Capability</strong></p><p>Preference will be given to candidates with experience in:</p><ul><li><p>Advanced Microsoft Excel, Power BI, ACL/HighBond, Robotics (RPA), and other comparable data analytics and visualisation tools.</p></li><li><p>Audit management platforms</p></li><li><p>ERP-based environments and technology-enabled audit documentation processes.</p></li></ul><br><p><strong>Why Join Us?</strong></p><br><p>We believe effective auditing starts with curiosity. We encourage our team to ask questions, understand context, and explore the underlying causes behind business challenges and opportunities. Our approach is built on constructive engagement and open communication, allowing us to build trusted relationships while delivering assurance and insights that add value. If you enjoy learning how businesses operate, connecting the dots, and contributing to meaningful improvements, you will find a rewarding environment here.</p><br>

<p>Lead and manage the team and activities for IT Operations at OQ8, under delegated authority from VP, IDS &amp; Facility as owner of IT Operations standards &amp; solutions for OQ8, through:</p><p>Lead the Help Desk and End User Support</p><p>Lead the IT Service Management</p><p>Lead the IT Infrastructure &amp; Cloud</p><p>Lead IT Back office &amp; Demand</p><p>Lead SAP support services</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p><strong>Main Accountabilities:</strong></p><ul><li>Manage day-to-day IT operation services</li><li>Ensure that transitioned services have been developed to meet Operational and Service Level Requirements</li><li>Monitor, measure, report and review current performance of services and components in the enterprise IDS environment and ensure IDS capacity meets business needs</li><li>Maintain a single source of consistent information on all IDS services delivered to the business Units / functions (active and dormant services)</li><li>Plan, direct and coordinate operations of the Service Desk and End User Support for OQ8</li><li>Assess and evaluate change requests and ensure proposed changes are implemented with minimum disruption of services being delivered</li><li>Plan and oversee the successful roll-out of IDS service changes into the live environment</li><li>Ensure Configuration Items are identified, accounted, reported, verified and audited.</li><li>Manage and support live application &amp; database technical environment on a day-to-day basis</li><li>Implementation, operational management and ownership of all technical security areas</li><li>Enforce information security procedures &amp; compliance across IT systems &amp; services</li><li>Ensure that practices and procedures are in place to recover technology infrastructure in the event of a disaster</li><li>Oversee the successful roll-out of IT operations projects</li><li>Manage service providers and monitor SLA compliance to ensure effective service delivery and timely resolution of operational issues.</li><li>Prepare and present regular IDS performance reports covering service levels, incidents, capacity, risks, and improvement actions.</li><li>Manage IDS demand, portfolio planning, and technology roadmap execution in alignment with business priorities and enterprise architecture.</li><li>Oversee IDS back-office operations, budget management, procurement, contracts, and financial governance.</li><li>Oversaw daily SAP operations, addressing system issues promptly to minimize business disruption</li><li>Lead and govern SAP support services to ensure reliable, secure and business-aligned service delivery.</li></ul><p><strong>Key interactions</strong></p><ul><li>Internal: all OQ8 Functions</li><li>External: Staffing specialized Contractors, Vendors &amp; Suppliers</li></ul><p><strong>Notable working conditions:</strong> office-based environment with intensive computer screen use and occasional visits to operational sites.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in IT, computer science, Engineering or relent field.</li><li>14 years of relevant experience</li><li>Experience in IT Operations (systems analysis, networks, Data Centre, IPT, MS, platforms, tools and technologies relevant to infrastructure development inclusive of 5 years experience in a similar IT environment within a large industrial organization, preferably in the Oil and Gas industry)</li><li>Experience of leading cross functional teams delivering IT service and managing IT service</li><li>Experience of working with multiple third-party vendors</li><li>Proven experience in managing SAP application support, IT service delivery, demand management, project portfolios, and vendor-managed services.</li><li>Strong experience in budgeting, procurement, contract management, and governance within a complex enterprise environment.</li><li>Exposure to SAP S/4HANA, SAP SuccessFactors, SAP Fiori, SAP BTP/CPI, and enterprise application ecosystems is highly desirable.</li><li>People Leadership / People Management</li><li>Effective communication and interpersonal skills</li><li>A highly analytical and strategic thinker</li><li>Ability to manage and direct activities of others in a multi-project environment</li><li>Ability to build, maintain and extend relationships across the organization</li><li>A strong entrepreneurial flair and commercial acumen</li><li>Ability to perform business and process analysis</li><li>Understanding and experience in administration of large scale networks</li><li>Excellent problem-solving, Analytical and organisational skills</li><li>Proficiency in M/S Office.</li><li>Projects management</li><li>QA / QC Knowledge.</li><li>Contract Administration (Development / Review).</li><li>Structured System Analysis, System Design</li><li>HP networks, Cisco networks.</li><li>Strong knowledge of Data Centre &amp; advanced technical infrastructure skills</li><li>Excellent Project management skills</li><li>Working knowledge of best practices in information technology management and ability to work to a high degree of accuracy</li><li>SAP AMS Vendor Management &amp; SLA Governance</li><li>Budget Planning, Financial Control &amp; Cost Management</li><li>Procurement, Contract &amp; Commercial Management</li><li>Demand Management &amp; Portfolio Governance</li></ul><p><strong>Preferred certifications:</strong> Industry certification in IT infrastructure (e.g. CCNP, AWS, CompTIA, DCDC, MCSE, etc.), IT Service Management (e.g. ITIL, etc.)</p>

<p>The Senior Specialist Service Operations is a hands-on technical authority responsible for the day-to-day delivery, engineering, and continuous improvement of OTECH's core managed cybersecurity services with deep ownership of Vulnerability Management, Email Security, Web Application Security, and Endpoint Security service lines. The role serves as a senior point of escalation for the Service Operations team, drives complex client engagements end-to-end, and partners with the Team Lead on service strategy, technical governance, and team capability uplift. The Senior Specialist is expected to operate independently across the full-service lifecycle from onboarding and design through steady-state operations, incident response, and continuous service improvement while ensuring all delivery aligns with ITIL, ISO 20000, ISO 27001, and OTECH's contractual SLAs.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Vulnerability Management Service Delivery</strong></p><ul><li>Own end-of-the-end delivery of the Vulnerability Management service across the client portfolio.</li><li>Triage and prioritize vulnerabilities using risk-based scoring, threat context, and asset criticality.</li><li>Maintain the monthly vulnerability tracker and executive dashboards with clear remediation ownership.</li><li>Lead client review meetings and advise on remediation strategy at technical and management levels.</li></ul><p><strong>Email Security Service Delivery</strong></p><ul><li>Lead design, hardening, and operational support of managed email security platforms across client environments.</li><li>Drive migration and onboarding projects include cutover planning and post-migration validation.</li><li>Diagnose and remediate email authentication issues (SPF, DKIM, DMARC) and advise clients on email security strategy.</li><li>Act as senior escalation points for complex email security incidents.</li></ul><p><strong>Web Application Security Service Delivery</strong></p><ul><li>Own configuration, tuning, and remediation work for managed WAF services across client applications.</li><li>Author and refine WAF policies aligned with OWASP Top 10 and client business logic.</li><li>Produce change and remediation documentation to support client change advisory boards.</li><li>Provide expert support for application onboarding from discovery through steady-state handover.</li></ul><p><strong>Endpoint Security Service Delivery</strong></p><ul><li>Lead operational delivery of managed endpoint security services including deployment, agent health, and coverage assurance.</li><li>Conduct coverage gap analyses across client estates and produces client-facing remediation plans.</li><li>Tune detection rules and response playbooks in coordination with the SOC.</li><li>Support endpoint-related incident response including triage, containment, and root-cause analysis.</li></ul><p><strong>Stakeholder Coordination and Customer Communication</strong></p><ul><li>Serve as the senior technical interface for assigned clients across the four service lines.</li><li>Produce executive-level reports, technical briefings, and client review packs in English and Arabic where required.</li><li>Lead client onboarding and operational handover activities.</li><li>Proactively escalate risks, service degradation, and contractual deviations to the Team Lead.</li><li>Represent OTECH in client CAB, security review, and operational governance meetings.</li></ul><p><strong>Leadership, Mentoring, and Team Capability</strong></p><ul><li>Act as a technical mentor and escalation point for Specialist and Junior Specialist team members.</li><li>Lead peer knowledge-transfer sessions, technical workshops, and capability uplift initiatives.</li><li>Support the Team Lead in capacity planning, workload balancing, and individual development planning.</li><li>Deputize for the Team Lead in operational meetings and technical reviews when required.</li></ul><p><strong>Learning and Development</strong></p><ul><li>Maintain deep, current awareness of OTECH service portfolios, client contracts, and threat landscape developments.</li><li>Pursue advanced certifications across the four service pillars.</li><li>Actively contribute to internal communities of practice and represent OTECH at industry events where appropriate.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or equivalent. Master's degree preferred.</li><li>ITIL v4 Foundation mandatory.</li><li>At least one professional security certification required (e.g. CISSP, Security+, CySA+, CISM, CEH, OSCP, or GIAC).</li><li>Relevant vendor and technology certifications across vulnerability management, email security, web application security, and endpoint security platforms are strongly preferred.</li><li>5-7 years of hands-on experience in cybersecurity operations or managed security service delivery, with demonstrated technical depth across vulnerability management, email security, web application security, and endpoint security.</li><li>Prior MSSP or large enterprise SOC environment exposure is strongly preferred.</li><li>Advanced operational and engineering knowledge across the four service pillars: vulnerability management (scanning, risk-based prioritization, remediation tracking, and executive reporting); email security (platform administration, hardening, migration, and email authentication including SPF, DKIM, and DMARC); web application security (WAF policy design, tuning, and OWASP Top 10 mitigation); and endpoint security (EDR/XDR deployment, tuning, coverage assurance, and incident support).</li><li>Strong working knowledge of ITSM platforms, ITIL processes, scripting for automation and reporting, and client-facing communication including executive-level reporting.</li><li>Arabic/English bilingual capability is an advantage.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world.&nbsp;This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.&nbsp;&nbsp;</p><br><p>As a Solution Engineer Intern, you will engage with customers, with coaching from others. You will have the opportunity to shadow customer stakeholder interactions and research customer context to gain and understanding and build product expertise. You will contribute to technical wins, or portions of technical wins, with support from peers through preparation and delivery of one-way presentations.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.&nbsp;</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><strong>Program start date: January 2027</strong><br><strong>About: </strong>This internship is tailored for Omani Nationals, aiming to accelerate Omani employability and create market impact through Early-in-Profession recruitment, and skilling programs.&nbsp;<br><strong>Program overview: </strong>Thisinternship is a paid six-month training program that offers globally recognized technical and professional certifications &amp; skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.<br><strong>Program Details:&nbsp;The 6 months, full-time</strong>&nbsp;program is divided into two key phases (Phase 1 - Onboarding &amp; Skilling, Phase 2 - On The Job Training)<br><strong>Phase one</strong>:&nbsp;<em>Onboarding &amp; Skilling Bootcamp (1 month)</em><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy &amp; structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><strong>Phase two:</strong>&nbsp;<em>On-the-job training (5 months)</em><br><ul><li>Joining as a <strong>Solution Engineer Intern</strong>&nbsp;for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning &amp; Cloud Computing.</li></ul><strong>Responsibilities:</strong><br><ul><li>You build awareness of need for product strategy based on customer feedback, and build awareness of need for compete strategies.</li><li>You will consume and leverage readiness materials to expand domain knowledge, and begin connecting with customers and promote internal team readiness.</li><li>You will engage with customer, with coaching from others. You will shadow in customer stakeholder interactions and research customer context to gain understanding and build product expertise. You will develop awareness of available resources by familiarizing yourself with the community and engaging others to gain product knowledge.</li><li>You will develop foundational awareness of working with reference architectures and assist in demonstrations of specific Microsoft products through preparation and execution.</li></ul><br><b>Qualifications</b><br><strong>Minimum Qualifications</strong><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Engineering, Business Administration, Business, or related field.</li><li>Omani Nationality.</li><li>Legally authorized to work in Oman (Legally authorized = Has citizenship or has been granted a valid visa or work permit).&nbsp;</li><li>Fluency in English.</li></ul><strong>Preferred Qualifications </strong><br><ul><li>Passion for technology and customer obsessed.</li><li>Excellent verbal and written communication, analytical and presentation skills.</li><li>Strong Desire and business acumen for consultative solution selling.</li><li>Exceptional negotiation, customer service, and interpersonal skills.</li></ul>#EiP #MCAPSEiP<br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required).<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Crowne Plaza Muscat OCEC is a distinguished five-star hotel located within the iconic Oman Convention and Exhibition Centre in Muscat. Combining modern luxury with traditional Omani hospitality, the hotel offers exceptional accommodation, world-class dining, and state-of-the-art meeting and event facilities. As a preferred destination for business travellers, conference delegates, and leisure guests, Crowne Plaza Muscat OCEC prides itself on delivering personalized service, innovative experiences, and seamless connectivity. Strategically positioned in Oman’s vibrant capital, it serves as a gateway to the region’s cultural heritage and burgeoning business landscape.</span><span>​</span></p><br><p><span><strong>What is the job?</strong></span><span>​</span></p><br><p><span>The IT Specialist is responsible for overseeing the day-to-day IT operations, ensuring that all hotel technology systems are running efficiently, securely, and in alignment with business needs. This role involves managing IT infrastructure, system support, cybersecurity, and technology projects to enhance operational efficiency and the guest experience. The IT Manager ensures compliance with IHG standards and promotes innovation to support the hotel’s strategic objectives.</span><span>​</span><span>.</span><span>​</span></p><br><p><span><strong>Your day to day</strong></span><span><span><strong>​</strong></span></span></p><br><ul><li><span>Manage, maintain, and troubleshoot hotel IT infrastructure, including computers, printers, tablets, smartphones, and network devices.&nbsp;</span></li><li><span>Install, configure, and upgrade hardware and software systems.&nbsp;</span></li><li><span>Provide timely technical support to hotel colleagues and departments.&nbsp;</span></li><li><span>Monitor network, server, email, and business application performance.&nbsp;</span></li><li><span>Maintain IT asset inventories, software licenses, and system documentation.&nbsp;</span></li><li><span>Perform regular backups and support data recovery processes.&nbsp;</span></li><li><span>Support hotel systems, including PMS, POS, Wi-Fi, and guest-facing technologies.&nbsp;</span></li><li><p><span>Ensure compliance with IHG IT standards, cybersecurity requirements, and data protection procedures.</span></p><br><p><span><strong>What we need from you</strong></span><span>​</span><span>:</span></p><br></li><li><span>Bachelor's degree in information technology, Computer Science, or a related field.&nbsp;</span></li><li><span>Minimum 2 years of experience in IT support, IT coordination, or a similar role.&nbsp;</span></li><li><span>Strong knowledge of Windows operating systems, networking, LAN/WAN, and troubleshooting. </span></li><li><span>Experience managing iOS and Android devices.&nbsp;</span></li><li><span>Excellent problem-solving, communication, and customer service skills.&nbsp;</span></li><li><span>Previous hotel experience will be an advantage.</span></li><li><span>Fluency in English (spoken and written); Arabic is a plus.</span><span><span>​</span></span></li></ul><p><span><strong>What you can expect from us:</strong></span></p><br><p><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.</span></p><br><p><span>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin,</span></p><br><p><span>protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</span></p><br><p><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.</span></p><br><p><span>So, join us and you’ll become part of our ever-growing global family.</span></p><br><p><span><strong>Who we are</strong></span></p><br><p><span>Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.&nbsp;</span></p><br><p><span>Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.</span></p><br><p><span>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</span></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<p><strong>ROLE OBJECTIVE</strong> Establish and maintain the Otech business continuity management system (BCMS) as part of the Enterprise Governance, Risk &amp; Compliance function, aligned with ISO 22301 and integrated with the enterprise risk management framework. The role owns the business continuity policy, the business impact analysis methodology, the plan standards, the exercise program and continuity reporting, and prepares Otech for ISO 22301 certification. It works as part of the independent second line: it sets the standards, facilitates, challenges, monitors and reports, while divisions own their continuity plans and recovery and the technology function owns disaster recovery.</p><p><strong>RESPONSIBILITIES</strong></p><p><strong>Business Continuity Management System (ISO 22301)</strong></p><ul><li>Establish, document and maintain the BCMS aligned with ISO 22301, Omantel Group requirements and the ERM framework, and drive it to certification readiness</li><li>Develop and maintain the business continuity policy, BCMS scope, objectives and procedures through the policy lifecycle</li><li>Define business continuity roles across the three lines and maintain the network of first-line continuity coordinators in each division</li><li>Maintain the BCMS document set and records: business impact analyses, continuity risk assessments, strategies, plans, exercise reports and management review inputs</li><li>Run the BCMS management review cycle and track nonconformities and corrective actions to closure</li></ul><p><strong>Business Impact Analysis &amp; Continuity Risk Assessment</strong></p><ul><li>Define and maintain the business impact analysis methodology, templates and recovery criteria, consistent with the enterprise risk scoring criteria</li><li>Facilitate business impact analysis with every division, challenge first-line inputs, and consolidate the results into an enterprise view of critical activities, dependencies and recovery priorities</li><li>Coordinate continuity risk assessments of critical activities, sites, suppliers and technology dependencies, and feed the results into the enterprise risk register with named first-line owners</li><li>Maintain the register of critical activities, single points of failure and critical supplier dependencies, and refresh it on the annual cycle and on material change</li></ul><p><strong>Continuity Strategies, Plans &amp; Exercise Program</strong></p><ul><li>Define the standards and templates for business continuity strategies, business continuity plans and crisis management procedures, and guide divisions in preparing their own plans</li><li>Review divisional continuity plans against the standards, the business impact analysis results and the disaster recovery plans owned by the technology function, and track remediation of gaps</li><li>Design and run the annual exercise program (tabletop, simulation and integrated exercises with disaster recovery tests), and document results, lessons learned and corrective actions</li><li>Maintain the crisis management framework (activation, escalation and communication procedures) and support the Crisis Management Team during activations and post-incident reviews</li><li>Coordinate continuity requirements for critical suppliers and partners with Procurement and contract owners, and verify supplier continuity assurance evidence</li></ul><p><strong>Integration with ERM, Cyber GRC, QA &amp; HSE and Disaster Recovery</strong></p><ul><li>Integrate continuity and resilience risks into the enterprise risk register and monitor treatment progress with the risk owners</li><li>Align the BCMS with the ISO 27001 ISMS, incident management and disaster recovery arrangements of cyber GRC and the technology function, without duplicating documentation or reviews</li><li>Define and monitor continuity and resilience key risk indicators as part of the enterprise KRI set and highlight indicators breaching tolerance</li><li>Work with QA &amp; HSE on the interfaces between emergency response, site safety and business continuity so that plans hand over cleanly</li><li>Contribute BCMS reviews, exercises and certification dates to the integrated assurance calendar</li></ul><p><strong>Compliance, Reporting &amp; Decision Support</strong></p><ul><li>Map business continuity and resilience obligations (TRA / MTCIT license conditions, Cyber Defense Centre requirements, Omantel Group requirements and obligations inherited from regulated customers) into the compliance obligations register and monitor adherence</li><li>Prepare responses to customer and regulator business continuity assurance requests (due diligence questionnaires, audits and certification evidence) with the account and delivery teams</li><li>Produce BCMS reporting for the Risk &amp; Compliance Committee, Executive Committee and Omantel Group Risk: readiness status, plan currency, exercise results and open corrective actions</li><li>Provide scenario-based insight on major disruption scenarios (site loss, extended service outage, critical supplier failure, cyber incident, pandemic) to support leadership decision-making</li><li>Escalate overdue plan reviews, failed exercises and untreated continuity risks to the Senior Manager GRC without delay</li></ul><p><strong>Team Contribution &amp; Development</strong></p><ul><li>Deliver business continuity awareness and training for plan owners, continuity coordinators and crisis team members</li><li>Maintain BCM tools, templates, records and document control within the GRC document set</li><li>Deliver against personal KPIs, the team competency matrix and the certification roadmap</li><li>Apply best practices in solutioning, storytelling and commercial awareness in all outputs</li></ul><p><strong>Skills</strong></p><ul><li>BCMS design &amp; operation (ISO 22301, BCI Good Practice Guidelines)</li><li>Business impact analysis &amp; continuity risk assessment</li><li>Continuity plan standards, writing &amp; review</li><li>Exercise design &amp; facilitation</li><li>Crisis management &amp; communication</li><li>Stakeholder coordination &amp; reporting</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Qualification</strong> Bachelor's in Business Administration, Risk Management, Information Technology, Engineering or relevant</li><li><strong>Certification</strong> BCI Certificate (CBCI) or DRI Certified Business Continuity Professional (CBCP) held; MBCI preferred</li><li>ISO 22301 Lead Implementer or Lead Auditor (held or in progress)</li><li>ISO 31000 Risk Manager or ISO 27001 Lead Implementer / Auditor desirable</li><li><strong>Experience</strong> 5+ years in business continuity, operational resilience, crisis management or disaster recovery roles</li><li>Hands-on experience running business impact analyses, writing continuity plans and delivering exercise programs, preferably within an ISO 22301 certified BCMS</li><li>Experience in ICT / data center / cloud / telecom services preferred</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world.&nbsp;This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead.&nbsp;&nbsp;</p><br><p>Customer Success Acount Manager Intern(CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>About:</strong> This internship is tailored for <strong>Omani&nbsp;Nationals</strong>, aiming to accelerate Omani employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview:&nbsp; </strong>This internship is <strong>a paid six-month</strong> training program that offers globally recognized technical and professional certifications &amp; skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details:&nbsp;</strong>The <strong>6 months, full-time</strong>&nbsp;program is divided into two key phases (Phase 1 - Onboarding &amp; Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>:&nbsp;<em>Onboarding &amp; Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy &amp; structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong>&nbsp;<em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an&nbsp;<strong>CSAM</strong>&nbsp;for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning &amp; Cloud Computing.</li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams</li><li>Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.</li><li>Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.</li><li>Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.</li><li>Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.&nbsp;</li><li>Omani nationality.</li><li>Legally authorized to work in Oman (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Displays stakeholder and relationship management.</li><li>Excellent verbal and written communication, analytical and presentation skills.&nbsp;</li><li>Technical Certification (e.g., cloud technology- Azure) are preferred but not required.&nbsp;</li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Oman </div> </div>