Human Resources Manager Jobs in Oman

<p><h4>Company overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The sales operations manager – multi brand will be responsible for providing operational leadership and support to the automotive sales division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p> <h4>What you will do</h4> <ul> <li>Lead sales operations across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li> <li>Review sales performance monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li> <li>Drive continuous improvement across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li> <li>Monitor competitor activity, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li> <li>Engage with OEMs on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li> <li>Manage stock levels across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li> <li>Ensure customer satisfaction standards are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li> <li>Maintain compliance with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li> <li>Develop and lead a high-performance culture across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li> <li>Prepare and update reports and presentations for group stakeholders and external OEM partners in a timely and accurate manner.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Strong leadership capability with experience managing large, diverse and multi-location sales teams.</li> <li>10-15 years of experience within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li> <li>Strong customer focus with the ability to improve customer experience, CSI and NPS performance.</li> <li>Commercially driven with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li> </ul> <h4>About the team</h4> <p>You will be part of the automotive sales division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p> <h4>What equips you for the role</h4> <ul> <li>Proven experience managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li> <li>Strong understanding of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li> <li>Ability to lead independently with minimal supervision while motivating teams to deliver high standards of performance.</li> <li>Customer-centric mindset with excellent customer handling and stakeholder engagement skills.</li> <li>Strong communication, presentation and database management skills.</li> <li>Strong stakeholder management skills with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li> <li>Advanced MS Office skills, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li> <li>Knowledge of SAP S/4HANA, Connect sales processes or similar CRM/database systems is preferred.</li> <li>Excellent analytical and problem-solving skills, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li> </ul> <h4>About Al-Futtaim Automotive</h4> <p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p> <p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p> <p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p> <p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.</p> <p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>

<p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<p>POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p><h4>Location</h4> <p>Muscat, Oman</p> <h4>Start date</h4> <p>2026</p> <h4>Service status</h4> <p>Resident (5 days per week)</p> <h4>Estimated service duration</h4> <p>12 months (renewable)</p> <h4>Qualification and experience required</h4> <ul> <li>Extensive experience in LNG shipping operations, terminal management, vessel berthing, cargo handling, and compliance with maritime safety and environmental regulations.</li> <li>Knowledge of OCIMF SIRE/CDI vetting and SIGTTO best practices.</li> <li>Understanding of ISPS Code implementation and port security protocols.</li> <li>Experience in similar position: over 10 years, including 5 years as chief officer or master on LNG/LPG carriers or crude/clean oil carriers.</li> <li>Good knowledge in warehouse and lifting activities.</li> </ul> <h4>Service purpose</h4> <p>We are seeking a skilled and experienced marine specialist to join our dynamic team for the LNG bunkering project.</p> <p>In this key role, in close collaboration with the LNG team in Sohar, you will be a strategic member of the Muscat back office in charge of preparing and overseeing the safety, compliance, and efficiency of all marine operations.</p> <p>Your area of responsibilities will apply to LNG carriers loading, LNG bunkering operations, and, to a larger extent, all marine-related matters of the LNG bunkering project.</p> <p>Your skills and experience will also identify you as a potential temporary replacement of the marine superintendent in Sohar.</p> <p>Additionally, you would potentially be able to provide support to the Sohar team regarding logistics entities and warehouse activities, as this will be part of the Sohar marine superintendent's scope.</p> <p>The job holder is part of the company Muscat back office team and will report directly to the supply chain and marine manager.</p> <p>If interested, kindly apply.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Fitness Instruction<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>STAGE - Data Scientist Computer Vision pour l'inspection endoscopique des moteurs aéronautiques F/H</p><br><br><p>Stage</p><br><br><p>6 mois</p><br><br><p>Etudiant</p><br><br><p>Temps complet</p><br><br><p>Et si vous rejoigniez le vol à destination de Safran Aircraft Engines ? ✈<br>1. CONTEXTE DU POSTE<br>Au sein de Safran Aircraft Engines, la Direction Support et Services a pour mission d'assurer la satisfaction des clients et la profitabilité des activités. Elle compte ainsi une pluralité de métiers qui gèrent la relation client, le suivi du comportement des produits en service et l'élaboration d'actions correctives permettant d'optimiser le coût d'exploitation de plus de 20 000 moteurs.<br>Dans le cadre de la maintenance des moteurs aéronautiques, des inspections visuelles internes sont régulièrement réalisées à l'aide de systèmes endoscopiques. Ces inspections permettent d'observer des composants critiques tels que les aubes de turbine, les compresseurs ou encore les chambres de combustion afin d'identifier d'éventuelles indications comme des impacts, fissures, corrosion, etc... <br>L'analyse de ces vidéos est faite aujourd'hui par des inspecteurs. L'exploitation des avancées récentes en Computer Vision et en Deep Learning ouvre de nouvelles perspectives pour assister ces spécialistes dans la détection automatique et la qualification des indications observées. <br>Dans ce contexte, nous recherchons un.e stagiaire de fin d'études pour contribuer au développement d'algorithmes de vision par ordinateur appliqués à l'inspection des moteurs aéronautiques. <br>2. MISSIONS DU STAGE<br>L'objectif du stage est de développer et évaluer des solutions basées sur l'IA permettant : <br>- La détection automatique d'indications sur des images et vidéos d'inspection endoscopique. <br>- La localisation précise des zones d'intérêt sur les composants inspectés. <br>- La réduction du temps d'analyse des inspections par les experts. <br>- L'amélioration de la robustesse et de la répétabilité de la détection. <br>Selon l'avancement du projet, les travaux pourront également inclure : <br>- La classification des indications selon leur nature. <br>- Le suivi d'une indication au fil de la vidéo. <br>- L'estimation du niveau de sévérité des indications détectées. <br>Pourquoi ce stage ? <br>Impact réel : Vos travaux contribueront directement à l'optimisation des coûts de maintenance et à l'amélioration des performances de nos moteurs. <br>Technologie de pointe : Plongez dans l'univers fascinant de l'IA appliquée à l'industrie aéronautique. <br>Développement professionnel : <br>Développez des solutions IA appliquées à des problématiques critiques de l'industrie aéronautique. <br>Collaborez avec des experts métier, ingénieurs et intégrez une équipe de Data scientists. </p><br><br><p>Les principales composantes du stage sont : <br>- Concevoir et entraîner des modèles de Deep Learning pour la détection d'objets et d'anomalies. <br>- Évaluer différentes approches de Computer Vision : Object Detection, Segmentation, Vision Transformers, Anomaly Detection / Few-Shot Learning <br>- Mettre en œuvre des stratégies de traitement vidéo. <br>- Définir les métriques de performance adaptées au cas d'usage. <br>- Maîtrise du traitement de données de bout-en-bout : acheminement, pré-traitement, entraînement de modèles, visualisation des résultats <br>- Prototypage, développement et validation de solutions IA en contexte industriel</p><br><br><p>Vous êtes étudiant.e en dernière année d'école d'ingénieur ou en Master 2, avec une composante majeure en Data Science. <br>Compétences techniques <br>- Bonne connaissance du Machine Learning : théorie et pratique. <br>- Python : numpy, scipy, pandas, scikit-learn, visualisation de données (matplotlib, plotly, seaborn), jupyter notebooks. <br>- Deep Learning : maîtrise de PyTorch ou TensorFlow. <br>- Utilisation du Deep Learning en contexte professionnel, ou lors de projets scolaires/personnels approfondis. <br>Qualités recherchées <br>- Intérêt ou première expérience en analyse d'image. <br>- Esprit d'analyse, de synthèse, d'autonomie, de pro-activité. <br>- Goût pour le travail en équipe, curiosité. <br>- Intérêt pour les applications industrielles de l'IA, notamment dans le domaine de l'aéronautique. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Major Accounts Manager&nbsp;</strong></p><br><p><strong>Location – Oman</strong></p><br><p>From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure.&nbsp; Today, we secure the largest enterprises, service providers and government organizations around the world.</p><br><p>As a Major Account Manager, you will play an integral role in new business pitches, hold responsibility for the effective on-boarding of new clients and focus on growing and developing existing customers. This exciting role will allow you to use your extensive network to run and grow opportunities, write business and account plans for all current and new business tender opportunities and act as the key interface between the customer and all relevant divisions.&nbsp;</p><br><p><strong>At Fortinet you will:&nbsp;</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop strong relationships with customer contacts at executive level to gain insight into the business imperatives and IT drivers enabling development of a strategy to sell Fortinet solutions.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Sell the organization’s products and services through a consultative selling approach and maintains good relationships with key individuals within the accounts.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop strategies and orchestrates company resources to maximize sales volume within assigned accounts.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Effectively engage and build cooperative relationships with sales resources: System Engineers, Channel, Specialist sales team and executives as required.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive quarterly business reviews with customer to ensure value from Fortinet investment.</p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensures customer is kept up to date with Fortinet product roadmaps enabling the customer to plan and mitigate risks to their business.&nbsp;</p><br><p><strong>Apply if you:&nbsp;</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Have proven track record of enterprise sales experience in hi tech industry (preferably Cyber Security and Networking) developing strategic customer relationships.</p><br><ul><li>Are a highly motivated self-starter with a competitive personality, strong attention to detail and a hunger to win.</li><li>Have exceptional communication skills, both oral and written, coupled with excellent listening skills.</li></ul><p><strong>What you can expect from us:&nbsp;</strong></p><br><ul><li>Excellent training and development opportunities, providing you with all the tools you need to be successful.</li><li>An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone’s thoughts and opinions.&nbsp;&nbsp;</li><li>The opportunity to be part of an innovative, collaborative and winning team.&nbsp;</li><li>A market competitive salary package, including stock awards, and opportunity to over-achieve</li></ul><p><strong>Why Join Us:</strong></p><br><ul><li>At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.</li><li>We will only notify shortlisted candidates.</li></ul><ul><li>Fortinet will not entertain any unsolicited resumes, please refrain from sending them to any Fortinet employees or Fortinet email aliases. Should any Agency submit any resumes to Fortinet, these resumes if considered, will be assumed to have been given by the Agency free of any related fees/charges.</li></ul><br> </div>

<p>POSITION SUMMARY Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Maintain and conduct daily inspections of the mechanical plant. Monitor and control property temperature. Monitor and analyze energy and utilities usage. Calibrate all controls, gauges, meters, and other equipment. Assemble, install, test, repair, and maintain electrical systems or electronic wiring. Assemble, install, and maintain pipe assemblies, fittings, valves, etc. Perform routine pool and spa maintenance. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Reach overhead and below the knees. Move in confined or elevated spaces. Move over sloping, uneven, or slippery surfaces. Move up and down stairs, service ramps and/or a ladder. Grasp, turn, and manipulate objects of varying size and weight. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 100 pounds. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience.</p><p>License or Certification: EPA Universal Certification Driver's License HVAC Certification</p>

<p><b>JOB SUMMARY&nbsp;</b></p><p><br></p><p>Functions as the property s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand s business strategy and focuses on the execution of financial activities and the delivery of desirable financial results.</p><p><b><br></b></p><p><b>CORE WORK ACTIVITIES</b></p><p>Engaging in Strategic Planning and Decision Making</p><p>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. Analyzes information, forecasts sales against expenses and creates annual budget plans. Compiles information, analyzes and monitors actual sales against projected sales. Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Thinks creatively and practically to develop, execute and implement new business plans Creates the annual operating budget for the property. Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. Implements a system of appropriate controls to manage business risks. Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. Analyzes financial data and market trends. Leads the development and implementation of a comprehensive annual business plan which is aligned with the company s and brand s strategic direction. Provides on going analytical support by monitoring the operating department s actual and projected sales. Produces accurate forecasts that enable operations to react to changes in the business.</p><p>Leading Finance Teams</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team. Oversees internal, external and regulatory audit processes. Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. Conducts annual performance appraisals with direct reports according to standard operating procedures.</p><p>Anticipating and Delivering on the Needs of Key Stakeholders</p><p>Attends meetings and communicating with the owners, understanding the priorities and strategic focus. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Advises the GM and executive committee on existing and evolving operating/financial issues. Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. Demonstrates an understanding of cash flow and owner priorities. Manages communication with owners in an effective manner. Manages property working capital and cash flow in accordance with brand standard operating procedures and owner requirements. Facilitates critique meetings to review information with management team.</p><p>Developing and Maintaining Finance Goals</p><p>Ensures Profits and Losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Submits reports in a timely manner, ensuring delivery deadlines. Develops and supports achievement of performance goals, budget goals, team goals, etc. Improves profit growth in operating departments. Reviews audit issues to ensure accuracy. Monitor the purchasing process as applicable.</p><p>Managing Projects and Policies</p><p>Generates and provides accurate and timely results in the form of reports, presentations, etc. Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures. Ensures that the P&amp;L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). Ensures compliance with management contract and reporting requirements. Ensures compliance with standard and local operating procedures. Ensures compliance with standard operating procedures.</p><p>Managing and Conducting Human Resource Activities</p><p>Ensures team members are cross-trained to support successful daily operations. Ensures property policies are administered fairly and consistently. Ensures new hires participate in the department s orientation program. Ensures new hires receive the appropriate new hire training to successfully perform their job. Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. Conduct performance review process for employees. Participates in hiring activities as appropriate.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>4-year bachelor's degree in Finance and Accounting or related major; 3 years experience in the finance and accounting or related professional area.</li><li>OR Master's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.</li></ul>

<p><h4>About the role</h4> <p>We’re hiring a Business Development Representative (BDR) to generate, qualify, and nurture high-quality sales opportunities through inbound and outbound prospecting.</p> <p>In this role, you’ll engage prospective customers, conduct discovery conversations, identify business needs, and pass qualified opportunities to Account Executives. You will play a critical role in driving pipeline growth and revenue generation while delivering a consultative and professional prospect experience.</p> <p>This opportunity is ideal for someone who enjoys outbound sales, relationship building, lead qualification, and creating new business opportunities in a fast-paced B2B environment.</p> <h4>Key responsibilities</h4> <p><strong>Lead qualification & discovery</strong></p> <ul> <li>Engage inbound leads generated through marketing campaigns, referrals, events, and website inquiries.</li> <li>Conduct discovery calls to understand: <ul> <li>Business needs</li> <li>Budget</li> <li>Timeline</li> <li>Decision-making process</li> </ul> </li> <li>Qualify opportunities using frameworks such as: <ul> <li>BANT</li> <li>MEDDIC</li> <li>SPICED</li> <li>SPIN</li> </ul> </li> <li>Identify pain points and determine sales readiness.</li> <li>Maintain detailed qualification notes and CRM records.</li> </ul> <p><strong>Outbound prospecting & pipeline generation</strong></p> <ul> <li>Research target accounts using: <ul> <li>LinkedIn Sales Navigator</li> <li>Apollo</li> <li>ZoomInfo</li> <li>Similar prospecting tools</li> </ul> </li> <li>Execute multi-channel outbound campaigns through: <ul> <li>Email</li> <li>Phone</li> <li>LinkedIn</li> <li>Social outreach</li> </ul> </li> <li>Personalize messaging based on: <ul> <li>Industry</li> <li>ICP alignment</li> <li>Prospect challenges</li> </ul> </li> <li>Generate and maintain a consistent pipeline of qualified opportunities.</li> </ul> <p><strong>Pipeline nurturing & relationship building</strong></p> <ul> <li>Nurture early-stage prospects through ongoing follow-up campaigns.</li> <li>Share relevant resources, case studies, and educational content.</li> <li>Re-engage inactive leads and convert them into active opportunities.</li> <li>Build trust through a consultative sales approach.</li> </ul> <p><strong>Sales collaboration & handoff</strong></p> <ul> <li>Schedule meetings, demos, and discovery calls for Account Executives.</li> <li>Prepare detailed handoff notes and qualification summaries.</li> <li>Collaborate with sales and marketing teams to improve: <ul> <li>Messaging</li> <li>Targeting</li> <li>Conversion rates</li> </ul> </li> <li>Participate in pipeline reviews and strategy discussions.</li> </ul> <p><strong>CRM & reporting</strong></p> <ul> <li>Maintain accurate records in: <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho</li> <li>Similar CRM platforms</li> </ul> </li> <li>Track: <ul> <li>Outreach activity</li> <li>Lead stages</li> <li>Conversion metrics</li> <li>Opportunity outcomes</li> </ul> </li> <li>Maintain CRM hygiene and complete documentation.</li> <li>Provide weekly reporting on pipeline generation and performance.</li> </ul> <p><strong>Continuous improvement</strong></p> <ul> <li>Share prospect feedback and common objections.</li> <li>Optimize outreach messaging and qualification strategies.</li> <li>Stay informed on market trends, competitor activity, and customer challenges.</li> </ul> <h4>Requirements</h4> <p><strong>Must-have qualifications</strong></p> <ul> <li>2+ years of experience in: <ul> <li>Business development</li> <li>Sales development</li> <li>Inside sales</li> <li>Outbound prospecting</li> </ul> </li> <li>Experience conducting discovery and qualification calls.</li> <li>Proficiency with CRM systems such as: <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> </ul> </li> <li>Experience using: <ul> <li>LinkedIn Sales Navigator</li> <li>Apollo</li> <li>Outreach</li> <li>SalesLoft</li> <li>Similar sales engagement platforms</li> </ul> </li> <li>Strong written and verbal English communication skills.</li> <li>Ability to manage multiple prospects and follow-up sequences simultaneously.</li> </ul> <p><strong>Preferred qualifications</strong></p> <ul> <li>3–5 years of BDR or SDR experience with proven quota attainment.</li> <li>Experience selling: <ul> <li>B2B SaaS</li> <li>Technology solutions</li> <li>Professional services</li> <li>High-ticket products or services</li> </ul> </li> <li>Familiarity with: <ul> <li>MEDDIC</li> <li>Challenger Sale</li> <li>SPIN Selling</li> <li>Sandler Methodology</li> </ul> </li> <li>Experience supporting mid-market or enterprise sales teams.</li> <li>Background in account-based sales and multi-channel outreach campaigns.</li> </ul> <h4>What makes you successful</h4> <ul> <li>Strong communicator and active listener.</li> <li>Consultative and relationship-focused approach to sales.</li> <li>Organized, disciplined, and metrics-driven.</li> <li>Comfortable with high-volume outreach while maintaining personalization.</li> <li>Resilient, coachable, and motivated by targets.</li> <li>Able to work independently in a remote environment.</li> </ul> <h4>Typical day</h4> <ul> <li>Respond to inbound leads and conduct discovery calls.</li> <li>Build prospect lists and identify decision-makers.</li> <li>Execute outbound email, phone, and LinkedIn campaigns.</li> <li>Qualify opportunities and schedule meetings.</li> <li>Update CRM records and pipeline stages.</li> <li>Collaborate with Account Executives on active opportunities.</li> <li>Review outreach metrics and optimize performance.</li> </ul> <h4>Key performance indicators (KPIs)</h4> <ul> <li>Outreach activity volume (calls, emails, LinkedIn touches)</li> <li>Discovery calls completed</li> <li>Qualified opportunities generated</li> <li>Lead-to-opportunity conversion rates</li> <li>Pipeline contribution</li> <li>CRM accuracy and documentation quality</li> <li>Outbound engagement and response rates</li> </ul> <h4>Why join us?</h4> <ul> <li>Direct impact on pipeline growth and revenue generation.</li> <li>Opportunity to work closely with sales leadership and Account Executives.</li> <li>Exposure to modern outbound sales strategies and tools.</li> <li>Clear career progression into: <ul> <li>Senior BDR</li> <li>Account Executive</li> <li>Business Development Manager</li> <li>Sales Leadership</li> </ul> </li> <li>Fully remote work environment aligned with U.S. business hours.</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical assessment (mock discovery call or qualification exercise)</li> <li>Client interview</li> <li>Offer and background verification</li> </ul> <p>If you enjoy outbound prospecting, building relationships, qualifying opportunities, and driving pipeline growth, we’d love to hear from you.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring for our client, a growing U.S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.</p> <p>This is an execution-heavy, ownership-driven operations role – not passive administrative work.</p> <h4>You will:</h4> <ul> <li>Own contract data and contract execution workflows</li> <li>Drive contract completion through daily outreach and follow-ups</li> <li>Maintain CRM accuracy and reporting integrity</li> <li>Ensure contracts align with billing and recurring revenue operations</li> </ul> <p>This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.</p> <h4>What you’ll own</h4> <strong>Contract ownership & accuracy</strong><br> <ul> <li>Own customer contracts from initiation through execution</li> <li>Maintain a single source of truth for: <ul> <li>Contract status</li> <li>Contract terms</li> <li>Coverage and account details</li> </ul> </li> <li>Ensure all records are: <ul> <li>Accurate</li> <li>Complete</li> <li>Audit-ready</li> </ul> </li> <li>Maintain structured document storage and organization</li> </ul> <strong>Contract tracking & data management</strong><br> <ul> <li>Maintain master tracking sheets using: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>Track: <ul> <li>Renewal dates</li> <li>Contract durations</li> <li>Special terms</li> <li>Account status</li> </ul> </li> <li>Clean and remove inactive accounts</li> <li>Prepare contract data for CRM accuracy within Salesforce</li> </ul> <strong>Contract outreach & execution</strong><br> <ul> <li>Identify customers without signed contracts</li> <li>Conduct high-volume outbound outreach via: <ul> <li>Email</li> <li>Phone calls</li> </ul> </li> <li>Clearly explain: <ul> <li>Pricing</li> <li>Terms</li> <li>Service value</li> </ul> </li> <li>Send agreements through DocuSign</li> <li>Drive contracts through the full execution cycle: <ul> <li>Sent</li> <li>Followed up</li> <li>Signed</li> <li>Completed</li> </ul> </li> <li>Maintain consistent follow-up discipline until closure</li> </ul> <strong>CRM & revenue alignment</strong><br> <ul> <li>Update contract information and RMR (Recurring Monthly Revenue) in Salesforce</li> <li>Log all customer activity and updates for audit tracking</li> <li>Improve CRM data quality through contract interactions</li> <li>Ensure operational data remains clean and accurate</li> </ul> <strong>Agreement & documentation management</strong><br> <ul> <li>Create and manage agreements for: <ul> <li>New services</li> <li>Account updates</li> <li>Transfers and changes</li> </ul> </li> <li>Ensure all documentation is: <ul> <li>Properly executed</li> <li>Properly stored</li> <li>Fully compliant</li> </ul> </li> <li>Support account transfers and operational documentation workflows</li> </ul> <strong>AutoPay & compliance</strong><br> <ul> <li>Ensure AutoPay enrollment for applicable accounts</li> <li>Track exceptions and required adjustments</li> <li>Maintain compliance and documentation standards</li> </ul> <strong>Collections support</strong><br> <ul> <li>Conduct follow-ups on overdue accounts when required</li> <li>Log all collection activity within the CRM</li> <li>Support overall revenue collection efforts</li> </ul> <strong>Reporting & performance tracking</strong><br> <ul> <li>Deliver daily reports covering: <ul> <li>Outreach activity</li> <li>Contracts sent and signed</li> <li>Progress metrics</li> <li>Contract coverage improvements</li> </ul> </li> <li>Maintain visibility into execution and operational performance</li> </ul> <strong>Process improvement</strong><br> <ul> <li>Identify workflow inefficiencies and operational gaps</li> <li>Improve: <ul> <li>Outreach scripts</li> <li>Templates</li> <li>Tracking systems</li> <li>Contract workflows</li> </ul> </li> <li>Help increase contract adoption and execution speed</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are execution-driven and proactive</li> <li>You follow up consistently until tasks are completed</li> <li>You are highly detail-oriented and organized</li> <li>You can manage high-volume outreach and administrative work simultaneously</li> <li>You take ownership of outcomes, not just assigned tasks</li> <li>You thrive in structured operational environments</li> </ul> <h4>Must-have requirements</h4> <ul> <li>2–4+ years of experience in: <ul> <li>Contract administration</li> <li>Customer operations</li> <li>Billing operations</li> <li>Customer support</li> <li>Operational coordination</li> </ul> </li> <li>Experience using: <ul> <li>Salesforce (or similar CRM)</li> <li>DocuSign</li> </ul> </li> <li>Strong proficiency with: <ul> <li>Google Sheets</li> <li>Microsoft Excel</li> </ul> </li> <li>High attention to detail with low tolerance for errors</li> <li>Strong written and verbal English communication skills</li> <li>Comfortable with: <ul> <li>Outbound calls</li> <li>Customer follow-ups</li> <li>Objection handling</li> </ul> </li> <li>Ability to manage multiple workflows simultaneously</li> </ul> <h4>Nice to have</h4> <ul> <li>Experience working with: <ul> <li>Recurring revenue (RMR) models</li> <li>Billing workflows</li> <li>Collections operations</li> </ul> </li> <li>Exposure to: <ul> <li>High-volume contract environments</li> <li>SaaS businesses</li> <li>Service-based companies</li> </ul> </li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review contract trackers and prioritize outreach</li> <li>Contact customers via phone and email</li> <li>Send agreements through DocuSign</li> <li>Follow up consistently on pending contracts</li> <li>Update Salesforce and operational records</li> <li>Track progress and report daily performance metrics</li> </ul> <p>In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Percentage of customers with signed contracts</li> <li>Contract data accuracy across systems</li> <li>Daily outreach volume (calls, emails, follow-ups)</li> <li>Contract execution speed (sent – signed)</li> <li>Salesforce data accuracy</li> <li>AutoPay enrollment rate</li> <li>Reporting consistency and operational visibility</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High ownership and accountability</li> <li>Direct impact on revenue accuracy and operational risk reduction</li> <li>Structured workflows with measurable performance expectations</li> <li>Opportunity to improve operational systems and processes</li> <li>Remote flexibility combined with high-performance execution standards</li> </ul> <h4>Interview process</h4> <ul> <li>Initial screening call</li> <li>Recruiter interview</li> <li>Final interview</li> <li>Offer & onboarding</li> </ul> <p>If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a highly detail-oriented and proactive admin assistant to support the financial and operational backbone of a creative, service-driven business. This role plays a critical part in maintaining accuracy across bookkeeping, payroll, inventory tracking, and vendor management while ensuring day-to-day operations remain organized, efficient, and reliable.</p> <p>This is a hands-on, execution-focused role ideal for someone who enjoys working with systems, numbers, documentation, and operational processes. The ideal candidate is highly organized, dependable, and capable of independently managing multiple responsibilities in a remote environment.</p> <p>You will help create operational clarity by ensuring financial records, inventory systems, vendor relationships, and reporting processes are consistently maintained with precision and professionalism.</p> <h4>Responsibilities</h4> <strong>Bookkeeping & financial operations</strong><br> <li>Manage daily bookkeeping activities and maintain organized, accurate financial records</li> <li>Process invoices, expenses, reconciliations, and transaction tracking</li> <li>Support payroll calculations and ensure timely and accurate payment processing</li> <li>Prepare and organize required financial and tax documentation</li> <li>Assist in maintaining compliance with financial processes and reporting standards</li> <li>Support implementation and optimization of accounting systems and workflows</li> <li>Maintain organized digital records for financial reporting and audit readiness</li> <strong>Inventory management</strong><br> <li>Monitor inventory levels, stock movement, and usage trends</li> <li>Coordinate inventory ordering and restocking processes</li> <li>Maintain accurate inventory tracking systems and documentation</li> <li>Identify shortages, overstocking, or inefficiencies and proactively recommend solutions</li> <li>Generate inventory reports and cost tracking summaries as needed</li> <strong>Vendor & expense management</strong><br> <li>Build and maintain professional vendor relationships</li> <li>Track vendor invoices, contracts, payment schedules, and obligations</li> <li>Execute expense management and vendor optimization initiatives</li> <li>Coordinate vendor communications regarding orders, billing, or service issues</li> <li>Support cost control and operational efficiency efforts</li> <strong>Administrative & operational support</strong><br> <li>Maintain organized documentation across bookkeeping, inventory, and vendor systems</li> <li>Create and update spreadsheets, trackers, and operational reports</li> <li>Support internal process consistency and administrative workflows</li> <li>Ensure data accuracy across reports, systems, and operational records</li> <li>Assist leadership with administrative and operational support tasks as needed</li> <h4>What makes you a strong fit</h4> <li>Highly detail-oriented with strong accuracy and organizational discipline</li> <li>Reliable, proactive, and comfortable working independently in a remote environment</li> <li>Strong problem-solving mindset with the ability to manage multiple responsibilities calmly</li> <li>Enjoys creating structure, maintaining systems, and improving operational processes</li> <li>Communicates professionally and effectively with vendors and internal stakeholders</li> <li>Process-driven with strong ownership and follow-through</li> <h4>Required experience & skills</h4> <li>Proven experience in bookkeeping, accounting support, or financial administration</li> <li>Hands-on experience with inventory management and vendor coordination</li> <li>Strong proficiency with QuickBooks, Square, or similar accounting/payment systems</li> <li>Advanced Microsoft Excel or Google Sheets skills for reporting, analysis, and tracking</li> <li>Excellent written and verbal communication skills</li> <li>Strong organizational and time-management abilities</li> <li>Ability to prioritize tasks and manage workflows independently</li> <h4>Preferred experience & tools</h4> <li>Previous experience supporting small businesses, creative agencies, or service-based businesses</li> <li>Familiarity with U.S. small business tax processes and compliance requirements</li> <li>Experience with inventory management systems and operational reporting</li> <li>Exposure to payroll processing and vendor contract management</li> <li>Experience creating operational SOPs or process documentation</li> <h4>Education</h4> <li>Bachelor’s degree in accounting, finance, business administration, or a related field preferred</li> <li>Relevant certifications or bookkeeping/accounting training are a plus</li> <h4>What does a typical day look like?</h4> <p>An admin assistant in this role focuses on maintaining operational accuracy and supporting efficient business workflows. You will:</p> <li>Manage and reconcile financial transactions and bookkeeping records</li> <li>Process payroll-related tasks and maintain compliance documentation</li> <li>Monitor inventory levels and coordinate restocking activities</li> <li>Communicate with vendors and manage payment tracking</li> <li>Update spreadsheets, reports, and operational documentation</li> <li>Support process organization and improve administrative efficiency</li> <p>In essence: you ensure financial accuracy, operational consistency, and organized systems that help the business run smoothly every day.</p> <h4>Key metrics for success (KPIs)</h4> <li>Accuracy and timeliness of bookkeeping and payroll processing</li> <li>Inventory accuracy and stock availability</li> <li>Vendor performance and expense optimization</li> <li>Compliance with reporting and documentation requirements</li> <li>Organization and reliability of operational systems and records</li> <li>Timely completion of administrative and financial workflows</li> <h4>Interview process</h4> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical assessment (bookkeeping or inventory management scenario)</li> <li>Final interview</li> <li>Offer & background verification</li></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.</p> <p>This is a high-ownership operational role focused on:</p> <ul> <li>Tenant communication</li> <li>Leasing coordination</li> <li>Maintenance management</li> <li>Property system updates</li> <li>Owner reporting and compliance</li> </ul> <p>You will act as the operational bridge between:</p> <ul> <li>Tenants</li> <li>Vendors</li> <li>Property owners</li> <li>Internal property management teams</li> </ul> <p>The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.</p> <p>If you have experience with:</p> <ul> <li>Property management systems</li> <li>Leasing workflows</li> <li>Tenant communication</li> <li>Maintenance coordination</li> </ul> <p>This role is a strong fit.</p> <h4>What you'll own</h4> <h4>Tenant communication & support</h4> <p>Respond to tenant inquiries related to:</p> <ul> <li>Rent payments</li> <li>Lease terms</li> <li>Maintenance requests</li> <li>Property policies</li> </ul> <p>Track all communication within:</p> <ul> <li>Yardi</li> <li>AppFolio</li> <li>Buildium</li> <li>Similar property management platforms</li> </ul> <p>Send reminders for:</p> <ul> <li>Rent due dates</li> <li>Lease renewals</li> <li>Compliance notices</li> </ul> <h4>Leasing & documentation</h4> <p>Draft, review, and process:</p> <ul> <li>Lease agreements</li> <li>Lease renewals</li> <li>Tenant onboarding documentation</li> </ul> <p>Manage documentation using:</p> <ul> <li>DocuSign</li> <li>Dotloop</li> </ul> <p>Maintain organized and compliant tenant files including:</p> <ul> <li>Applications</li> <li>Identification records</li> <li>Inspection reports</li> <li>Signed agreements</li> </ul> <p>Support property marketing across:</p> <ul> <li>Zillow</li> <li>Apartments.com</li> <li>MLS listing platforms</li> </ul> <h4>Property management systems</h4> <p>Maintain accurate records across property management software</p> <p>Track:</p> <ul> <li>Rent collections</li> <li>Delinquencies</li> <li>Occupancy status</li> <li>Late fees</li> </ul> <p>Generate and reconcile:</p> <ul> <li>Rent rolls</li> <li>Delinquency reports</li> <li>Occupancy trackers</li> </ul> <h4>Maintenance coordination</h4> <ul> <li>Create and assign vendor work orders</li> <li>Track maintenance tickets from start to completion</li> <li>Coordinate with tenants and vendors to ensure timely issue resolution</li> <li>Verify vendor invoices against completed work orders</li> </ul> <h4>Owner reporting & operational updates</h4> <p>Prepare:</p> <ul> <li>Owner statements</li> <li>Cash flow summaries</li> <li>Occupancy reports</li> <li>Vacancy updates</li> </ul> <p>Provide regular updates regarding:</p> <ul> <li>Rent collection status</li> <li>Open maintenance issues</li> <li>Leasing activity</li> </ul> <p>Ensure reporting is accurate and delivered on time</p> <h4>Compliance & quality control</h4> <p>Ensure all tenant documentation complies with:</p> <ul> <li>Local landlord-tenant regulations</li> <li>Fair Housing requirements</li> <li>Internal compliance standards</li> </ul> <p>Maintain organized, audit-ready property documentation</p> <h4>What success looks like</h4> <ul> <li>Tenant issues are resolved quickly and professionally</li> <li>Lease documentation remains accurate and compliant</li> <li>Maintenance requests are handled efficiently</li> <li>Property systems stay updated and organized</li> <li>Owners receive timely and accurate reporting</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Strong communication skills with tenants, vendors, and property owners</li> <li>Highly organized and comfortable managing multiple workflows simultaneously</li> <li>Detail-oriented with strong operational follow-through</li> <li>Problem-solver who balances tenant experience with operational efficiency</li> <li>Able to work independently in fast-paced environments</li> </ul> <h4>Requirements (must-have)</h4> <h4>Experience</h4> <p>2+ years of experience in:</p> <ul> <li>Property management</li> <li>Leasing coordination</li> <li>Real estate operations</li> <li>Property administration</li> </ul> <h4>Core skills</h4> <p>Hands-on experience with:</p> <ul> <li>Yardi</li> <li>AppFolio</li> <li>Buildium</li> <li>Similar property management systems</li> </ul> <p>Strong Microsoft Office and Google Workspace skills</p> <p>Familiarity with:</p> <ul> <li>Lease documentation</li> <li>Rent collection workflows</li> <li>Tenant communication processes</li> </ul> <p>Strong written and verbal English communication</p> <h4>Nice to have</h4> <ul> <li>Experience managing portfolios of 100+ units</li> <li>Multi-state property management experience</li> <li>Familiarity with:</li> <ul> <li>Security deposits</li> <li>Trust accounting</li> <li>Owner statements</li> <li>Property accounting workflows</li> </ul> <li>Experience in:</li> <ul> <li>Residential property management</li> <li>Commercial real estate</li> <li>Mixed-use portfolios</li> </ul> </ul> <h4>What a typical day looks like</h4> <ul> <li>Respond to tenant inquiries and maintenance requests</li> <li>Process leases, renewals, and tenant documentation</li> <li>Update rent payments and occupancy records in property systems</li> <li>Coordinate vendor work orders and maintenance follow-ups</li> <li>Prepare owner reports and operational summaries</li> <li>Ensure all records remain organized and compliant</li> </ul> <p>In short: You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Rent collection percentage</li> <li>Vacancy fill time</li> <li>Maintenance resolution turnaround time</li> <li>Accuracy of lease and tenant documentation</li> <li>Owner satisfaction with communication and reporting</li> <li>System and operational accuracy</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High operational ownership across property workflows</li> <li>Direct impact on tenant experience and portfolio performance</li> <li>Exposure to leasing, maintenance, reporting, and compliance operations</li> <li>Opportunity to grow into:</li> <ul> <li>Property manager</li> <li>Operations manager</li> <li>Portfolio coordinator roles</li> </ul> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical task (lease processing or owner reporting scenario)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Thrive in organized, operations-heavy environments</li> <li>Enjoy coordinating property workflows and tenant communication</li> <li>Can manage multiple moving parts without losing accuracy</li> <li>Want to grow within real estate and property operations</li> </ul> <p>This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.</p> <p>This is a high-ownership operational role focused on:</p> <ul> <li>Tenant communication</li> <li>Leasing coordination</li> <li>Maintenance management</li> <li>Property system updates</li> <li>Owner reporting and compliance</li> </ul> <p>You will act as the operational bridge between:</p> <ul> <li>Tenants</li> <li>Vendors</li> <li>Property owners</li> <li>Internal property management teams</li> </ul> <p>The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.</p> <p>If you have experience with:</p> <ul> <li>Property management systems</li> <li>Leasing workflows</li> <li>Tenant communication</li> <li>Maintenance coordination</li> </ul> <p>This role is a strong fit.</p> <h4>What you'll own</h4> <h4>Tenant communication & support</h4> <p>Respond to tenant inquiries related to:</p> <ul> <li>Rent payments</li> <li>Lease terms</li> <li>Maintenance requests</li> <li>Property policies</li> </ul> <p>Track all communication within:</p> <ul> <li>Yardi</li> <li>AppFolio</li> <li>Buildium</li> <li>Similar property management platforms</li> </ul> <p>Send reminders for:</p> <ul> <li>Rent due dates</li> <li>Lease renewals</li> <li>Compliance notices</li> </ul> <h4>Leasing & documentation</h4> <p>Draft, review, and process:</p> <ul> <li>Lease agreements</li> <li>Lease renewals</li> <li>Tenant onboarding documentation</li> </ul> <p>Manage documentation using:</p> <ul> <li>DocuSign</li> <li>Dotloop</li> </ul> <p>Maintain organized and compliant tenant files including:</p> <ul> <li>Applications</li> <li>Identification records</li> <li>Inspection reports</li> <li>Signed agreements</li> </ul> <p>Support property marketing across:</p> <ul> <li>Zillow</li> <li>Apartments.com</li> <li>MLS listing platforms</li> </ul> <h4>Property management systems</h4> <p>Maintain accurate records across property management software</p> <p>Track:</p> <ul> <li>Rent collections</li> <li>Delinquencies</li> <li>Occupancy status</li> <li>Late fees</li> </ul> <p>Generate and reconcile:</p> <ul> <li>Rent rolls</li> <li>Delinquency reports</li> <li>Occupancy trackers</li> </ul> <h4>Maintenance coordination</h4> <ul> <li>Create and assign vendor work orders</li> <li>Track maintenance tickets from start to completion</li> <li>Coordinate with tenants and vendors to ensure timely issue resolution</li> <li>Verify vendor invoices against completed work orders</li> </ul> <h4>Owner reporting & operational updates</h4> <p>Prepare:</p> <ul> <li>Owner statements</li> <li>Cash flow summaries</li> <li>Occupancy reports</li> <li>Vacancy updates</li> </ul> <p>Provide regular updates regarding:</p> <ul> <li>Rent collection status</li> <li>Open maintenance issues</li> <li>Leasing activity</li> </ul> <p>Ensure reporting is accurate and delivered on time</p> <h4>Compliance & quality control</h4> <p>Ensure all tenant documentation complies with:</p> <ul> <li>Local landlord-tenant regulations</li> <li>Fair Housing requirements</li> <li>Internal compliance standards</li> </ul> <p>Maintain organized, audit-ready property documentation</p> <h4>What success looks like</h4> <ul> <li>Tenant issues are resolved quickly and professionally</li> <li>Lease documentation remains accurate and compliant</li> <li>Maintenance requests are handled efficiently</li> <li>Property systems stay updated and organized</li> <li>Owners receive timely and accurate reporting</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Strong communication skills with tenants, vendors, and property owners</li> <li>Highly organized and comfortable managing multiple workflows simultaneously</li> <li>Detail-oriented with strong operational follow-through</li> <li>Problem-solver who balances tenant experience with operational efficiency</li> <li>Able to work independently in fast-paced environments</li> </ul> <h4>Requirements (must-have)</h4> <h4>Experience</h4> <p>2+ years of experience in:</p> <ul> <li>Property management</li> <li>Leasing coordination</li> <li>Real estate operations</li> <li>Property administration</li> </ul> <h4>Core skills</h4> <p>Hands-on experience with:</p> <ul> <li>Yardi</li> <li>AppFolio</li> <li>Buildium</li> <li>Similar property management systems</li> </ul> <p>Strong Microsoft Office and Google Workspace skills</p> <p>Familiarity with:</p> <ul> <li>Lease documentation</li> <li>Rent collection workflows</li> <li>Tenant communication processes</li> </ul> <p>Strong written and verbal English communication</p> <h4>Nice to have</h4> <ul> <li>Experience managing portfolios of 100+ units</li> <li>Multi-state property management experience</li> <li>Familiarity with:</li> <ul> <li>Security deposits</li> <li>Trust accounting</li> <li>Owner statements</li> <li>Property accounting workflows</li> </ul> <li>Experience in:</li> <ul> <li>Residential property management</li> <li>Commercial real estate</li> <li>Mixed-use portfolios</li> </ul> </ul> <h4>What a typical day looks like</h4> <ul> <li>Respond to tenant inquiries and maintenance requests</li> <li>Process leases, renewals, and tenant documentation</li> <li>Update rent payments and occupancy records in property systems</li> <li>Coordinate vendor work orders and maintenance follow-ups</li> <li>Prepare owner reports and operational summaries</li> <li>Ensure all records remain organized and compliant</li> </ul> <p>In short: You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Rent collection percentage</li> <li>Vacancy fill time</li> <li>Maintenance resolution turnaround time</li> <li>Accuracy of lease and tenant documentation</li> <li>Owner satisfaction with communication and reporting</li> <li>System and operational accuracy</li> </ul> <h4>Why this role stands out</h4> <ul> <li>High operational ownership across property workflows</li> <li>Direct impact on tenant experience and portfolio performance</li> <li>Exposure to leasing, maintenance, reporting, and compliance operations</li> <li>Opportunity to grow into:</li> <ul> <li>Property manager</li> <li>Operations manager</li> <li>Portfolio coordinator roles</li> </ul> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical task (lease processing or owner reporting scenario)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Thrive in organized, operations-heavy environments</li> <li>Enjoy coordinating property workflows and tenant communication</li> <li>Can manage multiple moving parts without losing accuracy</li> <li>Want to grow within real estate and property operations</li> </ul> <p>This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a highly proactive and performance-driven cold email outreach specialist to generate qualified pipeline through strategic outbound email campaigns.</p> <p>This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification. You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.</p> <p>This is not a passive list-sending role. We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.</p> <p>The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.</p> <h4>What you’ll own</h4> <p><strong>Prospect research & list building</strong></p> <ul> <li>Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools</li> <li>Segment prospects by ICP, industry, role, company size, and geography</li> <li>Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout</li> <li>Maintain organized prospect databases and outreach tracking systems</li> </ul> <p><strong>Cold email campaign execution</strong></p> <ul> <li>Write compelling cold email copy, subject lines, and CTAs tailored to target audiences</li> <li>Build and launch multi-step outbound campaigns across 4–8 touchpoints</li> <li>Personalize messaging using prospect, company, and industry insights</li> <li>Monitor campaigns daily and optimize based on engagement and performance metrics</li> </ul> <p><strong>Deliverability & inbox health</strong></p> <ul> <li>Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms</li> <li>Monitor spam scores, bounce rates, sender reputation, and deliverability metrics</li> <li>Rotate inboxes and sending accounts to maintain campaign performance</li> <li>Troubleshoot deliverability issues proactively before performance drops</li> </ul> <p><strong>Campaign optimization & reporting</strong></p> <ul> <li>A/B test subject lines, messaging, CTAs, and send times</li> <li>Track open rates, positive reply rates, bounce rates, and conversion metrics</li> <li>Continuously optimize messaging and targeting strategies based on data</li> <li>Maintain organized reporting dashboards and outreach documentation</li> </ul> <p><strong>Lead qualification & CRM management</strong></p> <ul> <li>Monitor campaign replies and categorize prospect responses accurately</li> <li>Identify and route qualified leads to sales teams with proper context and notes</li> <li>Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems</li> <li>Ensure all engagement data remains clean and organized</li> </ul> <p><strong>Compliance & best practices</strong></p> <ul> <li>Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards</li> <li>Maintain suppression lists and opt-out processes correctly</li> <li>Follow outbound best practices to protect sender reputation and campaign performance</li> </ul> <h4>What makes you a great fit</h4> <ul> <li>Strong persuasive and concise copywriting skills</li> <li>Highly analytical and performance-driven mindset</li> <li>Comfortable working with outbound tools and technical deliverability systems</li> <li>Organized, proactive, and execution-focused</li> <li>Strong attention to detail with campaign monitoring and reporting</li> <li>Comfortable testing, iterating, and optimizing continuously</li> </ul> <h4>Required experience & skills</h4> <ul> <li>1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles</li> <li>Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker</li> <li>Experience writing outbound email copy and managing campaigns</li> <li>Strong Excel or Google Sheets skills for prospect and campaign management</li> <li>Excellent written English communication skills</li> </ul> <h4>Preferred experience</h4> <ul> <li>Experience managing deliverability and inbox health at scale</li> <li>Familiarity with DNS setup, SPF, DKIM, and DMARC basics</li> <li>Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses</li> <li>Experience working closely with SDR or Account Executive teams</li> <li>Familiarity with outbound automation and CRM workflows</li> </ul> <h4>What a typical day looks like</h4> <p>A cold email outreach specialist’s day revolves around building pipeline through outbound campaigns and performance optimization. You will:</p> <ul> <li>Research and build targeted prospect lists</li> <li>Launch and monitor cold email sequences</li> <li>Review deliverability metrics and inbox health</li> <li>Optimize messaging, targeting, and campaign structure</li> <li>Manage replies and qualify interested prospects</li> <li>Update CRM systems and maintain campaign documentation</li> </ul> <p>In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>Open rates consistently meeting or exceeding benchmarks</li> <li>Positive reply rates and qualified conversations generated</li> <li>Bounce rates maintained below acceptable thresholds</li> <li>Consistent outbound campaign execution and optimization</li> <li>CRM accuracy and lead tracking completeness</li> <li>Growth in qualified outbound pipeline opportunities</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical assessment (cold email sequence exercise)</li> <li>Client interview</li> <li>Offer and background verification</li> </ul></p><p></p>

<p><h4>When you work for us</h4> <p>You commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).</p> <p>Our region encompasses diverse tax laws and is part of what makes a career in tax with Deloitte & Touche Middle East a truly stimulating experience. With many corporations operating across several borders, your knowledge of tax will be key to making sure our clients stay on the right side of tax laws and minimize their tax costs. Your people skills will also be engaged as you form a close working relationship with clients, while your technical knowledge will be stretched as you develop expertise across the board in consulting, business, finance, and law to craft commercially sound solutions. As you gain experience, you will do so with the full support of a firm that believes in helping you grow and providing you with the skills to succeed.</p> <h4>Our purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li><strong>Lead the way</strong></li> <li><strong>Serve with integrity</strong></li> <li><strong>Take care of each other</strong></li> <li><strong>Foster inclusion</strong></li> <li><strong>Collaborate for measurable impact</strong></li> </ul> <h4>Role overview</h4> <p>As a Business Tax Manager at Deloitte, you will lead a team in providing comprehensive tax advisory and compliance services to our clients. You will play a crucial role in managing client relationships, delivering exceptional client service, and leading projects to ensure tax compliance and optimize tax strategies. This position offers an exciting opportunity to work with a broad client base in various industries and a chance to contribute to a dynamic and growing tax practice.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Client engagement and relationship management:</strong><br> Develop and maintain strong relationships with clients, understanding their needs, and provide tailored tax solutions.<br> Lead client meetings and facilitate discussions to deliver valuable tax insights and strategies.</li> <li><strong>Tax compliance and advisory:</strong><br> Oversee the preparation and review of complex corporate tax returns to ensure compliance with local and international tax laws.<br> Provide expert advice on a broad range of tax issues, including corporate tax advisory, restructuring, and mergers & acquisitions.</li> <li><strong>Research and analysis:</strong><br> Stay abreast of developments in local and international tax legislation and assess their impact on client businesses.<br> Analyze complex tax regulations to identify opportunities for tax planning and risk mitigation.</li> <li><strong>Leadership capabilities:</strong><br> Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.<br> Develops high-performing people and teams through challenging and meaningful opportunities.<br> Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.<br> Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.<br> Understands key objectives for clients and Deloitte, aligns people to objectives, and sets priorities and direction.</li> </ul> <h4>Qualifications</h4> <ul> <li>Qualified Accountant (CA, ACCA, ADIT, CPA, etc.)</li> <li>6+ years of general tax experience, preferably with at least five years focused on international, regional, and national taxation.</li> <li>Experience with a Big 4 firm, law firm, or large corporate tax department of a multinational company is required.</li> <li>In-depth, first-hand experience of a wide range of industries.</li> <li>Significant experience in corporate tax, including advisory and compliance.</li> <li>Excellent research skills and strong written and verbal communication skills.</li> <li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li> <li>In-depth knowledge of tax and business laws and regulations.</li> <li>Excellent project management and presentation skills required.</li> <li>Prior supervisory experience required.</li> <li>Prior work experience and knowledge of Oman taxation will be an added advantage.</li> </ul> <p>For further information and to apply, please visit our website via the “Apply” button below.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong><br> We’re looking for a Senior Category Manager to join the team and focus on growing our own<br> Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery<br> of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar,<br> Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br><br>What you need to be successful<br><p><strong>What’s On Your Plate?</strong></p><br><br><ul><li>Lead within the team on developing a pricing strategy that meets our objectives by country</li><li>Lead on identifying our target competitors, collecting retail audits, Setting the pricing matrix, and support on testing and analyzing results</li><li>Lead on Assortment Guidelines ( Breadth &amp; Depth)</li><li>Lead on SKU Limit, Brand Limit, by category depending on Different Category Roles</li><li>Develop reports to assess the performance of the categories covering low performing items, GMROI, Potential categories for assortment increase/ decrease, Cohorts &amp; Csat scores.</li><li>Do regular maintenance for the pricing strategies and resolve items with margin erosion, and items that jeopardize our price perception</li><li>Lead on Identifying Brands that are Available in Targeted players in the market that might fit Tmart’s Concept and target customers</li><li>Perform category performance reviews, by doing proper category rationalization exercises to identify items that need to be closed out and categories that require more listings</li><li>Work with team by identifying category roles and item roles by taking into consideration different market dynamics and consumer behaviours</li><li>Lead discussions with price scrapping providers to enhance results and data accuracy</li><li>Evaluate compliance with the pricing strategy based on pricing tools and guidelines</li><li>Lead on implementing the promo trade plans and identify regional events</li><li>Lead with marketing teams on communication channels for campaigns to reach existing and new customers</li><li>Lead on assessing the performance &amp; ROI of each campaign and support them on taking proper decisions</li><li>Set proper targets for promo contribution depending on market dynamics and company objectives</li><li>Coordinate with marketing teams on developing new marketing tools that help us acquire new customers and retain existing ones</li><li>Lead on Supplier business reviews, Negotiate commercial agreements that enhances Tmart’s Profitability</li><li>Work closely with the Regional commercial team to drive Affordability, profitability and differentiated assortment</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>What's in it for you<br><p><strong>What Did We Order?</strong></p><br><br><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls.</li><li>No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several</li><li>tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic</li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong><br> We’re looking for a Senior Category Manager to join the team and focus on growing our own<br> Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery<br> of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar,<br> Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br>Qualifications<br><p><strong>What’s On Your Plate?</strong></p><br><ul><li>Lead within the team on developing a pricing strategy that meets our objectives by country</li><li>Lead on identifying our target competitors, collecting retail audits, Setting the pricing matrix, and support on testing and analyzing results</li><li>Lead on Assortment Guidelines ( Breadth &amp; Depth)</li><li>Lead on SKU Limit, Brand Limit, by category depending on Different Category Roles</li><li>Develop reports to assess the performance of the categories covering low performing items, GMROI, Potential categories for assortment increase/ decrease, Cohorts &amp; Csat scores.</li><li>Do regular maintenance for the pricing strategies and resolve items with margin erosion, and items that jeopardize our price perception</li><li>Lead on Identifying Brands that are Available in Targeted players in the market that might fit Tmart’s Concept and target customers</li><li>Perform category performance reviews, by doing proper category rationalization exercises to identify items that need to be closed out and categories that require more listings</li><li>Work with team by identifying category roles and item roles by taking into consideration different market dynamics and consumer behaviours</li><li>Lead discussions with price scrapping providers to enhance results and data accuracy</li><li>Evaluate compliance with the pricing strategy based on pricing tools and guidelines</li><li>Lead on implementing the promo trade plans and identify regional events</li><li>Lead with marketing teams on communication channels for campaigns to reach existing and new customers</li><li>Lead on assessing the performance &amp; ROI of each campaign and support them on taking proper decisions</li><li>Set proper targets for promo contribution depending on market dynamics and company objectives</li><li>Coordinate with marketing teams on developing new marketing tools that help us acquire new customers and retain existing ones</li><li>Lead on Supplier business reviews, Negotiate commercial agreements that enhances Tmart’s Profitability</li><li>Work closely with the Regional commercial team to drive Affordability, profitability and differentiated assortment</li></ul><br>Additional Information<br><p><strong>What Did We Order?</strong></p><br><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to making a customer delivery, or to take customer calls.</li><li>No job is too insignificant, no detail is too small for you.</li><li>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several</li><li>tools.</li><li>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent English and Arabic</li></ul><br><br> </div>