Heliopolis jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p><br></p> <p> <strong>Job Purpose:</strong> </p> <p> <strong> </strong> </p> <p>Provides Specialized contracts baking for Operations at RPI, under Manager Contracts for Operations scope s to support Downstream RPI (Operations), acting as team player for contract preparation, tender specifications, business demands, technical and commercial standards to meet end user s timelines by; (1) Delivery of procurement planning assigned tasks, (2) Compilation of Tender Documents (ITT) &amp; Contract Packages in compliance of Oil &amp; Gas industry standards, (3) Preparation of Contract documents, amendments, variations in accordance with approved OQ contract policy (correspondence with counterparties, corrective actions identification, corrective actions endorsement, and corrective actions execution and monitoring), (4) Execution and distribution of contract documents to Contractors and User Departments., (5) Gathering information regarding the status of ongoing contracts and issue periodical reports, (Expiring/new contacts identification, Establishment of negotiating team, Definition of contracting strategy, Negotiation and contracting, and Contract signing and filing, etc.); and (6) Provides administrative assistance to staff / clients in contract related issues; in order to ensure their compliance and the conditions agreed in the SLA and relevant policies.</p> <p> </p> <p>The position will act in accordance with the Group s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p> <p> <strong>Main tasks and responsibilities:</strong> </p> <p> <strong> </strong> </p> <p> <strong>Scope:</strong> </p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Scope </strong> </p> <p> <strong> </strong> </p> <p>RPI Operations </p> <p>Operation Contracts:</p> <p>Raw materials supply, </p> <p>chemicals, </p> <p>Catalyst, </p> <p>Additives, </p> <p>Diesel, </p> <p>Operation of Utilities </p> <p>Waste management services, such as the collection, treatment, and disposal of hazardous and non-hazardous waste, as well as environmental monitoring and compliance services</p> <p>logistics, </p> <p>inventory management,<strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong> </strong> </p> <p> <strong>Accountabilities: </strong> </p> <p> <strong> </strong> </p> <p> <strong> General </strong> </p> <p>Create library to learn from previous mistakes </p> <p>Execute the full contract cycle from pre-award to post-award and carry out the contract (includes the tender-board approvals). </p> <p>Executes end-to end process and recommend changes that will suit the design / process</p> <p>Implementing the support strategy as key agent for assigned client (OMT RPI) </p> <p>Executes the design, develop, build, test of strategy</p> <p> <strong>Contract Planning &amp; Preparation </strong> </p> <p> <strong> </strong> </p> <p>Create contracts plans well ahead for Operations Contracts in order to meet end user s timelines. </p> <p>Check the synergy between them and unify the common ones before starting tendering processes.</p> <p>Develops plans using detailed drawings.</p> <p>Preparing estimates and budgets.</p> <p>Creating accurate project specifications.</p> <p>Designing engineering experiments.</p> <p>Completing regulatory documents concerning safety issues.</p> <p>Analyses contract requests from stakeholders &amp; determines the appropriate method of contracting / procurements.</p> <p>Ensures proper bids technical and commercial evaluations are done in line with the internal policies and procedures.</p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for overall performance of Personal Banking Group (PBG) Mass Segments (Children Banking/Salaried Banking/Najahi Business Banking). Responsible to achieve business growth targets, profitability, implementing strategy, achieve digital transformation of segments, people management/staff development. Principal Accountabilities o To establish, maintain productivity of a portfolio of various mass segment customers within Personal Banking in line with budgetary target of the management. The objective is to generate revenue for the Bank through ensuring professional management of each segment by growing the segment and increasing cross-sell among existing customers operating within direction and guidance of the Bank's policies. o Ensuring each Business head has strategy to achieve annual budget and medium-term growth plans. A regular review of the strategy implementation to ensure that targeted progress is achieved o Contribute to overall strategy formulation in discussion with the General Manager bringing to attention market knowledge, competitor analysis, innovation, efficiency, customer service improvement ideas, process reengineering, and structuring profitable retail/investment deals. o Monitor market and competitor activities and strategies to ensure that opportunities for new business are not overlooked and bank's market share is retained in all the segments under management. o Remain up-to-date in coaching segment managers as a technical resource/advisor to the Division on matters, e.g. new clients, product suitability and market trend. o Provide expertise, experience and training to team members to enhance quality of work, efficiency and results. o Ensures that all marketing/administrative/HR functions including advertisement promotions, market feedback, regular customer calls, periodic reviews of portfolios, training, staff development etc are performed. Creating talent pool for key positions and keeping attrition rate under control while ensuring staff is highly motivated, well-trained continuously on new skill sets and satisfied with their role and assigned KPls</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven leader with successful track record in Personal Banking and managing multiple diverse customer segments o Post graduate in Business Management, Finance, or Marketing with over 15 years of banking and exposure to different areas of Personal, Private or Corporate Banking o Experience in managing large and diverse teams o Excellent oral and written communication skills so as to communicate credibly and effectively with all levels of staff and external agencies. o Good interpersonal skills, tact, maturity, flexibility and an empathic approach. Excellent communication and presentation skills. o Strong Knowledge of PC/IT/MIS operations.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description</p><p>We are seeking a skilled IT Engineer to join our dynamic team, where you will play a pivotal role in designing, implementing, and maintaining innovative technology solutions that drive our organization's success. The ideal candidate will possess a strong foundation in IT infrastructure, network management, and system optimization, with a passion for problem-solving and a keen interest in emerging technologies. You will collaborate closely with cross-functional teams to enhance IT processes and projects, ensuring efficient operation and seamless integration of systems. Your expertise will contribute to enhancing our digital frameworks while supporting the overall strategic goals of the organization. The successful candidate must have excellent analytical skills, a proactive mindset, and the ability to communicate technical concepts clearly to non-technical stakeholders, making you a vital link between technology and business objectives. A commitment to continuous learning and professional development will empower you to stay ahead in a rapidly evolving tech landscape.</p><p>Responsibility &amp; Scope</p><ul><li><p>Design, implement, and manage IT infrastructure and systems to ensure optimal performance and security</p></li><li><p>Troubleshoot and resolve hardware and software issues across various platforms</p></li><li><p>Monitor system performance and perform regular updates to maintain efficiency</p></li><li><p>Collaborate with cross-functional teams to define technical requirements and develop solutions</p></li><li><p>Provide user support and training for new technologies and software applications</p></li><li><p>Conduct regular system backups and verify data integrity to prevent data loss</p></li><li><p>Develop and implement IT policies, procedures, and best practices</p></li><li><p>Manage network security measures to protect sensitive information and systems</p></li><li><p>Stay current with emerging technologies and trends in IT to recommend improvements and innovations</p></li><li><p>Assist in planning and overseeing IT projects, including budgeting and resource allocation</p></li><li><p>Maintain documentation of system configurations, processes, and user manuals</p></li><li><p>Evaluate and recommend new hardware and software to enhance organizational capabilities</p></li><li><p>Ensure compliance with industry regulations and company policies regarding data handling and security</p></li><li><p>Participate in on-call support and troubleshooting as needed to maintain system uptime</p></li><li><p>Collaborate with vendors and service providers for purchasing and maintenance of IT assets</p></li></ul><p>Requirements</p><p>In-depth knowledge of Compute, Storage, and Virtualization solutions. Strong understanding of datacenter infrastructure, enterprise software, cloud platforms, and AI-driven solutions. Certifications in Dell/HPE/Lenovo, NetApp/Dell-EMC, VMware, Nutanix, Microsoft, Oracle, Veeam, Citrix, NVIDIA, Cloudera are preferred.</p><p>Prepare and maintain comprehensive documentation for implemented solutions</p><p>Provide training and technical resources to internal teams and customers</p><p>Act as a customer advocate, focusing on their security requirements and staying updated on Compute, Storage, AI and Cloud trends</p><p>Ensure proposed solutions align with the latest server, storage, security and networking best practices</p><p>Skills &amp; Competencies</p><p>Compute, storage &amp; virtualization </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Compute, storage &amp; virtualization</p><p>Data center management </p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Executive Director / Head of Coverage – Investment BankingLocation: Muscat, Oman<br> OverviewWe are partnering with a growing investment banking platform in Oman that is looking to appoint a senior Coverage Banker to lead strategic client relationships across the Sultanate and wider GCC region.<br> This is a senior revenue-generating role focused on originating and executing advisory and financing opportunities across Sovereign Wealth Funds, Pension Funds, Family Offices, Government-Related Entities, Financial Institutions and large Corporates. The successful candidate will play a key role in expanding the firm's franchise, developing senior stakeholder relationships and driving new business across M&amp;A, financing and capital markets solutions.The position offers a unique opportunity to help shape and grow the investment banking platform whilst acting as a trusted advisor to some of the region's most influential institutions.<br> Key ResponsibilitiesDevelop and manage senior-level relationships across Sovereign Wealth Funds, Pension Funds, Family Offices, Government entities and Financial Institutions.Originate and execute investment banking mandates across M&amp;A, strategic advisory, financing and capital markets transactions.Identify opportunities for cross-selling the firm's broader advisory and financing capabilities.Lead client coverage efforts, maintaining regular engagement with key decision-makers and stakeholders.Generate and convert a robust pipeline of advisory and financing opportunities.Work closely with product teams to structure and deliver tailored solutions to clients.Act as a market ambassador for the firm across Oman and the wider GCC region.Support the continued growth and development of the investment banking franchise.<br> Candidate Profile12+ years of experience within Investment Banking, Corporate Banking, Advisory or Coverage roles.Demonstrable track record of originating and executing transactions across M&amp;A, financing and strategic advisory mandates.Strong network across Sovereign Wealth Funds, Pension Funds, Family Offices, Government-Related Entities and Financial Institutions within Oman and the GCC.Proven ability to build and maintain C-suite and senior stakeholder relationships.Experience managing both origination and execution responsibilities.Commercially driven with a strong understanding of regional market dynamics.Entrepreneurial mindset with the ability to contribute to the growth of a developing platform.<br> What the Role OffersOpportunity to lead and build a key coverage function within a growing investment banking platform.Significant exposure to senior decision-makers across Oman and the GCC.Broad mandate spanning advisory, financing and strategic relationship management.High level of autonomy and visibility within the organisation.Competitive compensation package with strong long-term growth potential.</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Core Banking &amp; Payment Systems Specialist is responsible for the administration, support, enhancement, testing, deployment, and continuous improvement of the Bank's Core Banking System (ICBS) and payment systems. The role acts as the primary liaison between business users, IT teams, vendors, and external stakeholders to ensure that all business requirements, system enhancements, regulatory changes, and technical updates are successfully implemented without impacting business operations. The incumbent will manage the full lifecycle of system changes, including requirement analysis, testing, quality assurance, deployment, production support, and vendor coordination for Core Banking, ACH, RTGS, VAT, ERP, and related integrated banking applications.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>Core Banking System (ICBS) Management</strong></p><ul><li>Administer, support, and maintain the ICBS Core Banking System.</li><li>Act as the primary point of contact between the Bank and the Core Banking vendor for all technical and functional matters.</li><li>Gather, analyze, and document business requirements for new features, enhancements, and regulatory changes.</li><li>Translate business requirements into functional specifications and coordinate implementation with the vendor.</li><li>Review and validate vendor deliverables to ensure compliance with business requirements.</li><li>Monitor system performance and ensure high availability of Core Banking services.</li><li>Identify opportunities to optimize banking processes through standard ICBS functionalities.</li><li>Evaluate customization requests and recommend the most effective solution.</li></ul><p><strong>Change Management &amp; System Enhancements</strong></p><ul><li>Manage all Core Banking system changes from requirement gathering through production deployment.</li><li>Coordinate the implementation of new functionalities, enhancements, fixes, and patches.</li><li>Ensure all requested changes are configured correctly and aligned with business requirements.</li><li>Conduct impact analysis for all proposed changes before implementation.</li><li>Ensure proper documentation of all system modifications and configurations.</li><li>Participate in Change Advisory Board (CAB) meetings and provide technical recommendations.</li></ul><p><strong>Testing &amp; Quality Assurance</strong></p><ul><li>Deploy patches, upgrades, and enhancements in the test environment.</li><li>Prepare and execute functional, integration, regression, and user acceptance testing.</li><li>Validate that all requested changes function as expected.</li><li>Verify that new changes do not negatively impact existing system functionality.</li><li>Identify, document, and coordinate resolution of defects with vendors and stakeholders.</li><li>Prepare testing reports and deployment readiness recommendations.</li></ul><p><strong>Production Deployment &amp; Support</strong></p><ul><li>Coordinate and execute production deployments in accordance with approved management procedures.</li><li>Ensure successful migration of approved changes from test to production environments.</li><li>Conduct post-deployment validation and system health checks.</li><li>Monitor production systems and resolve issues within agreed service levels.</li><li>Ensure minimal disruption to banking operations during deployments and upgrades.</li><li>Provide after-hours support during critical system implementations and upgrades when required.</li></ul><p><strong>Vendor &amp; Stakeholder Management</strong></p><ul><li>Manage relationships with system vendors and service providers.</li><li>Track vendor performance against agreed SLAs.</li><li>Coordinate issue resolution and enhancement requests with vendors.</li><li>Ensure timely closure of outstanding issues and defects.</li><li>Participate in project meetings and provide technical guidance.</li><li>Work closely with business departments to understand operational needs and provide suitable solutions.</li></ul><p><strong>System Integration &amp; Regulatory Compliance</strong></p><ul><li>Support integrations between Core Banking and other systems including<br>o Digital Banking Platform<br>o AML Systems<br>o CRM Systems<br>o ERP Systems<br>o Government Platforms<br>o Other third-party applications</li><li>Ensure compliance with Central Bank regulations and internal policies.</li><li>Support regulatory reporting and compliance-related system changes.</li><li>Assist in audits, inspections, and compliance reviews.</li></ul><p><strong>Documentation &amp; Reporting</strong></p><ul><li>Maintain system configuration and operational documentation.</li><li>Prepare reports on system performance, incidents, changes, and enhancements.</li><li>Develop and maintain operational procedures and user guides.</li><li>Ensure proper knowledge transfer and documentation for all implemented changes.</li></ul><p><strong>KEY INTERACTIONS</strong></p><ol><li>Internal All internal departments and branches As per operational activities</li><li>External Vendors, Service Providers, Clients As part of operational activities</li></ol><p><strong>Level of external interaction</strong> This position requires a medium level of external interaction</p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong></p><p><strong>Education:</strong> Bachelor s degree in information technology, Computer Science, Information Systems, Software Engineering, or a related field. Professional certifications in Core Banking Systems, Oracle, ITIL, or Project Management are preferred.</p><p><strong>Experience:</strong> Minimum 7 10 years of experience in banking technology. Minimum 5 years of hands-on experience supporting Core Banking Systems. Strong experience working with Core Banking platforms. Experience managing ACH, RTGS, ERP, and other banking payment systems. Experience working with banking vendors and third-party service providers.</p><p><strong>Special Skills &amp; Knowledge:</strong> Banking Operations and Payment Systems. ACH and RTGS Operations. ERP Systems Support. AML System Support SQL and Database Querying. System Integration and API Concepts. Change Management and Release Management. Software Testing and Quality Assurance. Incident and Problem Management. Regulatory and Compliance Requirements. Microsoft Office Applications.</p><p><strong>Business Understanding:</strong> This position requires a medium to high level of business understanding</p><p><strong>HEALTH, SAFETY AND ENVIRONMENT</strong></p><p>This position follows all the HSE procedures as set by the company</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in information technology, Computer Science, Information Systems, Software Engineering, or a related field.</li><li>Professional certifications in Core Banking Systems, Oracle, ITIL, or Project Management are preferred.</li><li>Minimum 7 10 years of experience in banking technology.</li><li>Minimum 5 years of hands-on experience supporting Core Banking Systems.</li><li>Strong experience working with Core Banking platforms.</li><li>Experience managing ACH, RTGS, ERP, and other banking payment systems.</li><li>Experience working with banking vendors and third-party service providers.</li><li>Banking Operations and Payment Systems.</li><li>ACH and RTGS Operations.</li><li>ERP Systems Support.</li><li>AML System Support</li><li>SQL and Database Querying.</li><li>System Integration and API Concepts.</li><li>Change Management and Release Management.</li><li>Software Testing and Quality Assurance.</li><li>Incident and Problem Management.</li><li>Regulatory and Compliance Requirements.</li><li>Microsoft Office Applications.</li><li>This position requires a medium to high level of business understanding</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>LIEU&nbsp;: Neuilly sur Seine</p><br><p>Date&nbsp;: Janvier 2027</p><br><p>DUREE&nbsp;: 6 mois</p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin.&nbsp;</p><br><p>Au sein de l'équipe Influence &amp; Brand Engagement, vous contribuez au rayonnement de la Maison à travers le monde, en participant à l’élaboration de la stratégie/coordination et du plan d’action Presse &amp; Influence pour la Division Parfums Beauté selon CHANEL.</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><p>A ce titre, votre stage s'articule autour des missions suivantes :</p><br><ul><li><p>Vous assurez une veille sur le contexte de la catégorie, sa dynamique et les principaux insights/acteurs qui la font évoluer ; et en collaboration avec les équipes globales.</p><br></li><li><p>Vous identifiez de nouvelles typologies d’influenceurs, de nouvelles tendances, de nouveaux leviers et formats d’engagement pertinents à activer sur l’ensemble des axes, en vous reposant sur des best practices et vos connaissances.&nbsp;&nbsp;</p><br></li><li><p>Vous participez à l’identification des messages clés pour chacune des catégories d’alliés, en presse &amp; en influence.</p><br></li><li><p>Vous aidez à concevoir des activations à forte valeur ajoutée, des expériences différenciantes et un plan d’orchestration impactant.&nbsp;&nbsp;&nbsp;</p><br></li><li><p>Coordination des marchés sur les évènements presse &amp; influence.</p><br></li><li><p>Contribution à l'élaboration de planning d'interviews pour les portes parole de la Maison.</p><br></li><li><p>Construction de revue de presse.</p><br></li><li><p>Contribution à l'élaboration de post Event report avec LEFTY , DMR...</p><br></li></ul><p>CE QUE VOUS APPORTEREZ</p><br><ul><li><p>Etudiant(e) en école de commerce, université, ou communication/publicité/digital avec une forte sensibilité Presse et Beauté (Parfums, Soin, Maquillage) et une expertise dans le digital.</p><br></li><li><p>Doté(e) d’excellentes aptitudes relationnelles, vous avez un sens aigu de la discrétion, des responsabilités, du service et du travail en équipe. Vous êtes reconnu(e) pour vos capacités d'analyse, votre rigueur, votre organisation ainsi que votre grande réactivité.</p><br></li><li><p>Une&nbsp;bonne connaissance de l’anglais et des outils informatiques est indispensable.</p><br></li></ul><p>CE QUI VOUS ENTHOUSIASME ET Ce que CHANEL peut vous offrir</p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant&nbsp;; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Lieu : Neuilly<br>Date : Octobre 2026<br>Durée : 4 mois (renouvellement envisageable)</p><br><p><br>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour&nbsp;<br>avoir un impact positif dans le monde.<br>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a&nbsp;<br>de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin.&nbsp;</p><br><p><br><b>VOTRE IMPACT CHEZ CHANEL</b></p><br><p><br>Au sein de la Division Parfums Beauté de CHANEL et rattaché à la Direction Innovation Développement Packaging, vous serez en étroite<br>relation avec l’ingénieur packaging Maquillage et assurerez un soutien quotidien.&nbsp;</p><br><p><br>Vos missions principales sont les suivantes :&nbsp;<br>- Construire et mettre à jour les nomenclatures dans notre PLM (Team Center) ;<br>- Collecter les données techniques auprès des fournisseurs, matières, process et documents techniques, s'assurer de leur&nbsp;<br>cohérence et de leur exactitude ;<br>- Elaborer et compléter les spécifications des composants ;<br>- Effectuer les mises à jour en cours de développement et les diffuser aux fournisseurs ;<br>- Assurer le suivi des développements des softs (packs secondaires) sous la responsabilité d’un ingénieur packaging :<br>Validation des documents de décor internes, envoi aux fournisseurs, validation des BAG, enregistrement ;<br>Suivi des plannings de développement et suivi de l’approvisionnements des préséries ;<br>Organisation des déplacements sur site, pour assister aux démarrages ou calages de BAT chez nos fournisseurs ;<br>Coordonner l’homologation et l’industrialisation sur les nouveaux formats de soft ;<br>- Assurer le suivi des éléments qualité (BAT, triptyques de teintes et panoplies de défauts) : enregistrement, envoi aux&nbsp;<br>fournisseurs et au service qualité site ;<br>- Gérer le suivi des échantillons pour les tests d'homologation ;<br>- Leader le développement des Collections, sous la responsabilité de l’ingénieur.</p><br><p><br><b>CE QUE VOUS APPORTEREZ</b></p><br><p><br>Vous êtes diplômé.e d’un Bac+3 maximum avec idéalement une spécialisation packaging ;<br>Vous disposez idéalement d’une première expérience en développement packaging, au sein d’un fournisseur ou d’une marque ;&nbsp;<br>Vous maîtrisez l’anglais de manière professionnelle ;<br>Vous avez, idéalement, une connaissance des outils Team Center et AW ;<br>Vous êtes rigoureux, curieux et faites preuve d’un esprit d’équipe.</p><br><p><br><b>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR</b><br>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant ; où la création et&nbsp;<br>l’humain sont au cœur des préoccupations.<br>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation&nbsp;<br>– et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p><br>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès&nbsp;<br>collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité&nbsp;<br>de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous&nbsp;<br>pourriez apporter à CHANEL.&nbsp;<br>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</p><br> </div>

<p><h4>Company overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The sales operations manager – multi brand will be responsible for providing operational leadership and support to the automotive sales division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p> <h4>What you will do</h4> <ul> <li>Lead sales operations across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li> <li>Review sales performance monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li> <li>Drive continuous improvement across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li> <li>Monitor competitor activity, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li> <li>Engage with OEMs on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li> <li>Manage stock levels across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li> <li>Ensure customer satisfaction standards are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li> <li>Maintain compliance with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li> <li>Develop and lead a high-performance culture across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li> <li>Prepare and update reports and presentations for group stakeholders and external OEM partners in a timely and accurate manner.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Strong leadership capability with experience managing large, diverse and multi-location sales teams.</li> <li>10-15 years of experience within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li> <li>Strong customer focus with the ability to improve customer experience, CSI and NPS performance.</li> <li>Commercially driven with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li> </ul> <h4>About the team</h4> <p>You will be part of the automotive sales division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p> <h4>What equips you for the role</h4> <ul> <li>Proven experience managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li> <li>Strong understanding of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li> <li>Ability to lead independently with minimal supervision while motivating teams to deliver high standards of performance.</li> <li>Customer-centric mindset with excellent customer handling and stakeholder engagement skills.</li> <li>Strong communication, presentation and database management skills.</li> <li>Strong stakeholder management skills with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li> <li>Advanced MS Office skills, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li> <li>Knowledge of SAP S/4HANA, Connect sales processes or similar CRM/database systems is preferred.</li> <li>Excellent analytical and problem-solving skills, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li> </ul> <h4>About Al-Futtaim Automotive</h4> <p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p> <p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p> <p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p> <p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.</p> <p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>

<p><h4>Company overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The sales operations manager – multi brand will be responsible for providing operational leadership and support to the automotive sales division of OMASCO in Oman. The role oversees day-to-day sales operations across all branches, covering new vehicles, used vehicles and motorbikes across multiple brands. This position plays a key role in driving sales performance, improving operational efficiency, achieving budget and KPI targets, strengthening customer experience, and ensuring compliance with business and group policies.</p> <h4>What you will do</h4> <ul> <li>Lead sales operations across all branches, ensuring performance meets or exceeds agreed budget, volume, revenue, gross margin and EBIT targets.</li> <li>Review sales performance monthly through Connect, sales funnel data and operational reports to identify opportunities for improvement.</li> <li>Drive continuous improvement across sales processes, reporting, lead management and customer data capture through group systems such as Connect/C4C.</li> <li>Monitor competitor activity, market trends, pricing and promotions to support sales campaigns that drive volume and profitability.</li> <li>Engage with OEMs on new model launches, brand performance reviews, monthly reporting and SSOP inputs.</li> <li>Manage stock levels across all locations, ensuring stock turnover is maximized and aged stock is prioritized for sale.</li> <li>Ensure customer satisfaction standards are achieved by improving sales service processes and monitoring CSI and NPS performance across locations and sales teams.</li> <li>Maintain compliance with all group and business policies, procedures and protocols, escalating and managing any deviations appropriately.</li> <li>Develop and lead a high-performance culture across a diverse, multi-location team, ensuring strong performance is recognized and underperformance is managed effectively.</li> <li>Prepare and update reports and presentations for group stakeholders and external OEM partners in a timely and accurate manner.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Strong leadership capability with experience managing large, diverse and multi-location sales teams.</li> <li>10-15 years of experience within an automotive sales department, including at least 5 years in an automotive management role. Bachelor’s degree or equivalent qualification.</li> <li>Strong customer focus with the ability to improve customer experience, CSI and NPS performance.</li> <li>Commercially driven with strong understanding of automotive sales operations, P&L accountability, KPIs and performance management.</li> </ul> <h4>About the team</h4> <p>You will be part of the automotive sales division of OMASCO, working closely with branch sales teams, brand teams, OEM partners and senior leadership. The team operates across multiple locations in Oman and is focused on delivering strong sales performance, customer satisfaction, operational excellence and sustainable business growth across new vehicles, used vehicles and motorbikes.</p> <h4>What equips you for the role</h4> <ul> <li>Proven experience managing sales performance, budgets, stock, customer satisfaction and multi-brand automotive operations.</li> <li>Strong understanding of dealership operations, sales funnel management, CRM discipline, reporting governance and OEM requirements.</li> <li>Ability to lead independently with minimal supervision while motivating teams to deliver high standards of performance.</li> <li>Customer-centric mindset with excellent customer handling and stakeholder engagement skills.</li> <li>Strong communication, presentation and database management skills.</li> <li>Strong stakeholder management skills with the ability to engage effectively with OEMs, internal leadership teams and cross-functional partners.</li> <li>Advanced MS Office skills, particularly Excel and PowerPoint, with strong reporting and presentation capability.</li> <li>Knowledge of SAP S/4HANA, Connect sales processes or similar CRM/database systems is preferred.</li> <li>Excellent analytical and problem-solving skills, with the ability to interpret sales data and identify risks, opportunities and areas for improvement.</li> </ul> <h4>About Al-Futtaim Automotive</h4> <p>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.</p> <p>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.</p> <p>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.</p> <p>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.</p> <p>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Perform operations and maintenance of all mechanical systems and equipment across OTTCO s terminals, including pumps, compressors, valves, pipelines, tanks, and other static and rotating machinery. Ensure all mechanical maintenance and inspection activities are carried out efficiently, safely, and in accordance with approved company procedures, industry standards, and OEM recommendations to achieve maximum equipment reliability and asset integrity.</p><p>The position will operate in alignment with OTTCO s Mission, Vision, Values, and Strategies, ensuring adherence to company policies, HSE regulations, and applicable Omani legal and environmental requirements. The incumbent shall promote operational excellence, continuous improvement, and sustainability through the application of best international practices supported by modern maintenance systems and technologies.</p><p><strong>REPORTING STRUCTURE:</strong> Number of Staff Supervised Direct Reports: 0 Total: 0</p><p><strong>KEY RESPONSIBILITIES:</strong></p><p><strong>Operation &amp; Maintenance</strong></p><ul><li>Perform preventive, corrective, and predictive maintenance of mechanical systems including pumps, compressors, tanks, valves, pipelines, and associated static/rotating equipment.</li><li>Supervise all mechanical maintenance and repair activities to ensure they are conducted safely and in line with approved procedures, work instructions, and OEM standards.</li><li>Lead and support troubleshooting of mechanical faults and equipment breakdowns, ensuring timely restoration and minimal production impact.</li><li>Validate and enter all mechanical maintenance activities into the CMMS (SAP/Maximo or equivalent) and ensure proper record keeping.</li><li>Conduct periodic inspections of mechanical facilities to identify issues, deterioration, or nonconformities requiring intervention.</li><li>Supervise and certify equipment alignment, vibration analysis, balancing, and other critical maintenance activities.</li><li>Coordinate with Operations for equipment isolation, handover, and recommissioning to ensure safe execution of maintenance work.</li><li>Attend Daily operation-maintenance coordination meeting, YTT, and other departmental meetings.</li><li>Participate and support in root cause analysis (RCA) for major equipment failures and implement corrective and preventive actions to avoid recurrence.</li><li>Participate in shutdown/turnaround planning and execution, ensuring all mechanical activities are completed safely, on time, and within budget.</li><li>Closely monitor and verify that all work order closures are completed to a high standard, with clear documentation and all required supporting attachments.</li><li>Monitor, maintain, and continuously improve departmental KPIs by tracking performance metrics, analyzing trends, and implementing corrective actions to ensure alignment with operational targets and company objectives.</li></ul><p><strong>Engineering &amp; Project Interface</strong></p><ul><li>Participate in Engineering, Procurement, Construction, Commissioning, and Operational phases of terminal facilities.</li><li>Review and comment on mechanical engineering deliverables, specifications, and construction drawings to ensure alignment with operational needs.</li><li>Collaborate in multi-disciplinary design reviews to improve reliability, maintainability, and operability of new and existing systems.</li><li>Ensure mechanical designs comply with ASME, API, ASTM, and other relevant international codes.</li><li>Monitor project site activities for progress, quality, and HSE compliance.</li><li>Participate in commissioning, testing, and performance verification of new installations or modifications.</li></ul><p><strong>Team &amp; Contractor Supervision</strong></p><ul><li>Supervise and coordinate work of maintenance technicians, contractors, and third-party service providers performing mechanical works.</li><li>Provide technical guidance, training, and performance feedback to maintenance personnel.</li><li>Develop a skilled and motivated mechanical maintenance workforce capable of meeting operational goals.</li><li>Allocate daily and weekly work assignments, ensuring proper resource utilization and task prioritization.</li><li>Coordinate with contract department and provide necessary documents for contract awarding including scope of work, technical evaluations, etc.</li><li>Manage and allocate manpower across all OTTCO locations to ensure sufficient workforce availability and maintain optimal performance.</li><li>Provide technical guidance and training to subordinates to enhance team competency and performance.</li></ul><p><strong>Budgeting &amp; Resource Control</strong></p><ul><li>Contribute to preparation of the mechanical maintenance budget and ensure compliance with approved cost controls.</li><li>Resourcing of spares, suppliers, and service providers where necessary to enhance and support maintenance activities.</li><li>Identify and manage both critical and non-critical spare parts requirements, monitor inventory levels, and coordinate with the warehouse/procurement to ensure availability.</li><li>Monitor and control maintenance expenditures and support cost optimization initiatives under ETIZAAN and other improvement programs.</li><li>Participate in annual budget reviews and identify opportunities for operational efficiency and reliability improvements.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify and report deviations in performance, equipment behavior, or process efficiency.</li><li>Develop and implement action plans for maintenance improvement, cost reduction, and reliability enhancement.</li><li>Liaise with OEMs, Engineering, and Maintenance Support teams to resolve recurring mechanical issues.</li><li>Participate in audits, integrity assessments, and reliability improvement initiatives.</li><li>Perform any other duties or special assignments as directed by line management.</li><li>Evaluate contractor performance and ensure compliance with scope of work, safety standards, and contractual requirements.</li><li>Support audits, inspections, and compliance reviews by ensuring mechanical systems meet regulatory and company requirements.</li><li>Coordinate with engineering teams for modifications, upgrades, and new equipment commissioning.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Mechanical Engineering or equivalent from a recognized university.</p><p><strong>Experience</strong></p><ul><li>Minimum +6 years of experience in mechanical maintenance within tank terminal, oil &amp; gas, refinery, or petrochemical sectors.</li><li>Demonstrated expertise in rotating equipment, mechanical seals, alignment, piping systems, and static equipment (tanks, pressure vessels, exchangers).</li><li>Proven track record in supervision of EPC and maintenance contractors during shutdowns and major overhauls.</li><li>Strong exposure to mechanical integrity programs, inspection schedules, and reliability analysis.</li><li>Working knowledge of international standards such as API 610/650/682, ASME, ASTM, and ISO.</li></ul><p><strong>Professional Certifications</strong></p><ul><li>Authorized Mechanical/Rotating Equipment Maintenance Certification (where applicable).</li><li>Training in Root Cause Analysis (RCA), Reliability Centered Maintenance (RCM), or Vibration Analysis is preferred.</li><li>HSE or PTW certifications such as NEBOSH/IOSH are desirable.</li><li>Familiarity with SAP or CMMS systems for maintenance management is advantageous.</li></ul><p><strong>Technical Competencies</strong></p><ul><li>Deep knowledge of pumps, compressors, valves, hydraulic systems, HVAC, and pipeline systems.</li><li>Proficient in interpreting P&amp;IDs, isometric drawings, and mechanical schematics.</li><li>Skilled in troubleshooting, root cause analysis, and reliability improvement methodologies.</li><li>Familiarity with corrosion mechanisms, mechanical integrity inspections, and cathodic protection systems.</li><li>Capable of planning, scheduling, and managing shutdown and turnaround activities.</li></ul><p><strong>Behavioral Competencies</strong></p><ul><li>Strong leadership, problem-solving, and decision-making skills.</li><li>Excellent coordination and communication across multidisciplinary teams.</li><li>Proactive and detail-oriented, with a strong sense of accountability and ownership.</li><li>High commitment to HSE culture and continuous improvement.</li><li>Ability to work effectively under pressure and manage multiple priorities.</li><li>Demonstrates integrity, professionalism, and alignment with OTTCO s corporate values and strategic vision.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The opportunity Goodman Masson is partnering with a new financial markets infrastructure venture under formation in Oman.<br> Backed by prominent institutional investors, the business is building a greenfield platform from the ground up, and is now hiring at the build stage.<br> This is a rare chance to help stand up critical market infrastructure from a blank sheet and then run what you have built.<br> The role As Lead Post-Trade Support Specialist you own the operational health of the post-trade platform in production: the settlement and registry lifecycle, corporate actions and reconciliation, the interfaces to settlement banks and market counterparties, and the messaging that carries every instruction in and out.<br> On a single-platform business this is the function that keeps settlement finality flowing and stands between a production fault and a settlement failure.<br> In the build phase you design the support model that will run the platform.<br> In the run phase you operate the service and the team you have designed.<br> What you will do Own second- and third-line application support across the settlement, registry, clearing, and corporate actions functions Monitor the trade, settlement, corporate actions, and reconciliation lifecycle in production, and act on exceptions before they reach participants Own incident, problem, and root-cause management, and lead the technical bridge in a major incident Support and monitor the messaging and integration layer including SWIFT ISO 15022 and ISO 20022, and resolve message and interface failures Own the batch estate and the schedulers that drive the settlement day, and recover processing within the settlement-day timetable Design the run-phase support model, author the runbooks, and build and lead the support team Location and terms Based in Muscat, Oman.<br> Permanent for Omani nationals; two-year fixed-term contract for expatriate hires.<br> Omani nationals are strongly encouraged to apply.<br> If this is your kind of build, please apply now!<br> What you will bring Degree in computer science, information technology, or a related discipline Six to ten years in post-trade support within capital markets or a comparable financial institution Deep knowledge of the post-trade lifecycle: settlement, clearing, corporate actions, reconciliations, and off-market transactions Knowledge across asset classes: equities, fixed income, and derivatives Direct experience supporting a SWIFT ISO 15022 or ISO 20022 integration layer Hands-on experience with an enterprise scheduler such as Control-M or Autosys Strong SQL, Unix or Linux, and scripting, with production monitoring tools ITIL-aligned incident, problem, and change management Fluent English, written and spoken Also of interest Direct experience supporting a financial market infrastructure such as a central securities depository, central counterparty, exchange, or settlement system Familiarity with the CPMI-IOSCO Principles for Financial Market Infrastructures, particularly the operational risk and resilience principles Experience supporting a modern central securities depository or clearing platform ITIL certification Depth in scripting and automation such as Python or shell</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Product Owner Support et Service - Satisfly et SharePoint F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Rejoindre Safran Aircraft Engines, c'est contribuer à façonner l'avenir de l'aviation, avec une motorisation plus verte, plus économe et plus durable.<br>Au sein de la direction des Opérations Clients, nous pilotons la relation Support et Service avec l'ensemble de nos clients, telle que la facturation, les garanties, les contrats, le leasing, etc.. <br>Le SharePoint est au cœur de la performance et de la transformation digitale, tandis que la voix de nos clients est un levier stratégique majeur pour la performance de nos activités !<br>En tant que Product Owner, vous serez responsable de la vision, du pilotage et de la valorisation des outils Satisfly et SharePoint, en lien étroit avec les besoins métiers. Vous serez au cœur des enjeux d'expérience client et de digitalisation des pratiques collaboratives<br>Vos missions :<br> • Piloter l'outil Satisfly (Customer Satisfaction)<br> o Assurer le développement et l'accompagnement des utilisateurs du nouvel outil Satisfly<br> o Définir la roadmap produit en lien avec les enjeux métier<br> o Recueillir, prioriser et formaliser les besoins utilisateurs<br> o Superviser la collecte, l'analyse et la restitution des feedbacks clients<br> o Mettre en place et suivre les KPI de satisfaction et d'usage<br> o Identifier des axes d'amélioration continue de l'expérience client<br> • Être garant des environnements SharePoint<br> o Structurer et gouverner les espaces SharePoint (arborescence, droits, usage)<br> o Assurer la qualité, la pertinence et la mise à jour des contenus<br> o Définir les bonnes pratiques et accompagner les utilisateurs<br> o Améliorer l'expérience utilisateur et l'ergonomie des espaces collaboratifs<br> • Coordination et delivery<br> o Travailler en coordination avec les équipes IT pour les évolutions techniques<br> o Piloter les releases et assurer le suivi des développements<br> o Animer les communautés utilisateurs et conduire le change management<br> o Assurer la communication autour des outils et de leurs évolutions</p><br><br><p>Pourquoi nous rejoindre ?<br> • Vous contribuerez directement à l'amélioration de l'expérience client d'un grand acteur de l'aéronautique<br> • Vous serez au cœur de la transformation digitale des Opérations Clients<br> • Vous travaillerez dans un environnement collaboratif, où la curiosité et la créativité sont encouragées<br> • Vous travaillerez sur des outils stratégiques à fort impact business<br> • Vous développerez une double compétence produit &amp; métier, très valorisée</p><br><br><p>Formation :<br> • Bac +5 (école d'ingénieur, école de commerce ou université) avec spécialisation en digital, gestion de projet ou domaine connexe<br> • Première expérience souhaitée (apprentissage ou 2/3 ans sur un poste équivalent)<br>Compétences techniques<br> • Expérience en pilotage produit<br> • Maîtrise de SharePoint (administration fonctionnelle, usages collaboratifs) <br> • Sensibilité aux outils de collecte et d'analyse de la satisfaction client<br> • Capacité à suivre des KPI et à exploiter la donnée pour piloter la performance <br> • Bonne compréhension des environnements IT et outils digitaux<br>Compétences comportementales<br> • Esprit d'équipe et d'entraide<br> • Orientation client et sens du service<br> • Esprit analytique et capacité de synthèse<br> • Excellente communication avec des interlocuteurs variés (métiers, IT, direction)<br> • Curiosité, esprit d'innovation et goût du challenge.<br> • Force de proposition et culture de l'amélioration continue<br> • Langues : Français et anglais professionnel</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Product Owner Satisfly et garant-e SharePoint – Support et Service F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Rejoindre Safran Aircraft Engines, c'est contribuer à façonner l'avenir de l'aviation, avec une motorisation plus verte, plus économe et plus durable.<br>Au sein de la direction des Opérations Clients, nous pilotons la relation Support et Service avec l'ensemble de nos clients, telle que la facturation, les garanties, les contrats, le leasing, etc.. <br>Le SharePoint est au cœur de la performance et de la transformation digitale, tandis que la voix de nos clients est un levier stratégique majeur pour la performance de nos activités !<br>En tant que Product Owner, vous serez responsable de la vision, du pilotage et de la valorisation des outils Satisfly et SharePoint, en lien étroit avec les besoins métiers. Vous serez au cœur des enjeux d'expérience client et de digitalisation des pratiques collaboratives<br>Vos missions :<br> • Piloter l'outil Satisfly (Customer Satisfaction)<br> o Assurer le développement et l'accompagnement des utilisateurs du nouvel outil Satisfly<br> o Définir la roadmap produit en lien avec les enjeux métier<br> o Recueillir, prioriser et formaliser les besoins utilisateurs<br> o Superviser la collecte, l'analyse et la restitution des feedbacks clients<br> o Mettre en place et suivre les KPI de satisfaction et d'usage<br> o Identifier des axes d'amélioration continue de l'expérience client<br> • Être garant des environnements SharePoint<br> o Structurer et gouverner les espaces SharePoint (arborescence, droits, usage)<br> o Assurer la qualité, la pertinence et la mise à jour des contenus<br> o Définir les bonnes pratiques et accompagner les utilisateurs<br> o Améliorer l'expérience utilisateur et l'ergonomie des espaces collaboratifs<br> • Coordination et delivery<br> o Travailler en coordination avec les équipes IT pour les évolutions techniques<br> o Piloter les releases et assurer le suivi des développements<br> o Animer les communautés utilisateurs et conduire le change management<br> o Assurer la communication autour des outils et de leurs évolutions</p><br><br><p>Pourquoi nous rejoindre ?<br> • Vous contribuerez directement à l'amélioration de l'expérience client d'un grand acteur de l'aéronautique<br> • Vous serez au cœur de la transformation digitale des Opérations Clients<br> • Vous travaillerez dans un environnement collaboratif, où la curiosité et la créativité sont encouragées<br> • Vous travaillerez sur des outils stratégiques à fort impact business<br> • Vous développerez une double compétence produit &amp; métier, très valorisée</p><br><br><p>Formation :<br> • Bac +5 (école d'ingénieur, école de commerce ou université) avec spécialisation en digital, gestion de projet ou domaine connexe<br> • Première expérience souhaitée (apprentissage ou 2/3 ans sur un poste équivalent)<br>Compétences techniques<br> • Expérience en pilotage produit<br> • Maîtrise de SharePoint (administration fonctionnelle, usages collaboratifs) <br> • Sensibilité aux outils de collecte et d'analyse de la satisfaction client<br> • Capacité à suivre des KPI et à exploiter la donnée pour piloter la performance <br> • Bonne compréhension des environnements IT et outils digitaux<br>Compétences comportementales<br> • Esprit d'équipe et d'entraide<br> • Orientation client et sens du service<br> • Esprit analytique et capacité de synthèse<br> • Excellente communication avec des interlocuteurs variés (métiers, IT, direction)<br> • Curiosité, esprit d'innovation et goût du challenge.<br> • Force de proposition et culture de l'amélioration continue<br> • Langues : Français et anglais professionnel</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Medical Underwriting manager is responsible for managing Group and Retail Health underwriting across SME to large corporate accounts. The role holder will be responsible for technical risk evaluation, pricing, portfolio growth and retention, regulatory compliance, reinsurance coordination, and development of Omani talent within the department.</p><p><strong>Key Responsibilities</strong></p><p><strong>Medical Underwriting &amp; Portfolio Management</strong></p><ul><li>Underwrite new and renewal Group Medical business across SME to large corporate accounts (varying member sizes and premium volumes).</li><li>Carry out technical evaluation of Group Medical tenders and RFQs from Sales team and brokers - coverage, premium, and claims analysis.</li><li>Analyze medical records, claims history, and risk factors to accurately assess insurance eligibility and pricing.</li><li>Release competitive quotes and terms through prudent rating of insured lives, in line with reinsurance treaty guidelines.</li><li>Underwrite and manage Retail/Individual Health lines, developing suitable products for individual members.</li><li>Monitor and drive portfolio growth, persistency, and retention through improved service and pricing strategy.</li></ul><p><strong>Reinsurance &amp; Pricing</strong></p><ul><li>Coordinate with reinsurers to ensure underwriting terms align with treaty arrangements.</li><li>Conduct loss ratio analysis (network-wise, location-wise, channel-wise, broker-wise, TPA-wise) to guide pricing and business strategy.</li><li>Support forecasting, budgeting, and business planning for the medical portfolio.</li></ul><p><strong>Client &amp; Broker Relations</strong></p><ul><li>Submit and negotiate underwriting terms with clients and brokers.</li><li>Network with brokers and clients to resolve queries and clarify policy benefits.</li><li>Develop tools/modules for brokers and intermediaries (e.g., quotation management, SME premium calculators) to improve turnaround and service efficiency.</li></ul><p><strong>Compliance</strong></p><ul><li>Coordinate with Operations, TPAs, Claims, and Finance teams for smooth service delivery and issue resolution.</li><li>Prepare and present the medical underwriting report for submission to Financial Services Authority ensuring compliance with UHIP guidelines, Dhamani, and other applicable regulations.</li><li>Monitor emerging health trends and regulatory changes to keep underwriting criteria current and competitive.</li></ul><p><strong>Omanization &amp; Talent Development</strong></p><ul><li>Identify, coach, and mentor Omani employees within the underwriting team to build a sustainable local talent pipeline.</li><li>Design and implement a structured on-the-job training plan covering medical underwriting techniques, pricing, and regulatory requirements.</li><li>Set clear development milestones for Omani staff to progressively take on greater underwriting responsibility.</li><li>Support succession planning by preparing capable Omani nationals for future underwriting roles.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree (relevant field); MBA preferred.</li><li>Professional insurance qualification required (FIII, Diploma in Health Insurance, or equivalent).</li><li>Minimum 10 12 years of experience in medical/health underwriting, including Group and Retail lines.</li><li>Proven track record managing large corporate medical portfolios and driving portfolio growth/retention.</li><li>Experience in technical evaluation of tenders/RFQs, reinsurance-treaty-aligned rating, and loss ratio analysis.</li><li>Experience liaising with regulators on health insurance compliance matters (UHIP/Dhamani or equivalent local framework).</li><li>Prior experience managing broker and TPA relationships.</li><li>Strong technical underwriting and risk assessment capability specific to medical insurance.</li><li>Analytical skills that include loss ratio analysis, pricing, forecasting, and budgeting.</li><li>Strong stakeholder management (brokers, TPAs, clients, regulator).</li><li>Team leadership and coaching skills, with commitment to national talent development.</li><li>Process/technology orientation with experience developing tools or systems to improve underwriting efficiency.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reporting to : Chief Growth &amp; Partnerships Officer (CGPO)</p><p>Role Purpose: The Asset Management &amp; Portfolio Performance Director is responsible for managing and optimizing MDO s portfolio of existing assets, subsidiaries, joint ventures and associates. The role focuses on monitoring financial and operational performance, identifying value creation opportunities, and ensuring strong governance and reporting standards. The Director will establish and operate robust reporting systems to provide timely insights to the CEO, Board of Directors, and shareholders. Working closely with the CGPO, the Director will ensure that portfolio management activities are aligned with MDO s overall business development strategy, national objectives, and long-term growth priorities.</p><p>Duties and Responsibilities:</p><p>Portfolio Oversight &amp; Performance Management</p><ul><li>Oversee the performance of MDO s portfolio companies, joint ventures, and equity investments.</li><li>Monitor financial, operational, and ESG performance against agreed KPIs and benchmarks.</li><li>Identify underperforming assets and recommend corrective action plans.</li><li>Support portfolio optimization, including restructuring, divestments, or capital reallocation.</li><li>Review business plans and budgets of portfolio companies to ensure alignment with MDO s strategic objectives.</li></ul><p>Governance &amp; Risk Management</p><ul><li>Ensure compliance with MDO s governance framework across all portfolio companies.</li><li>Assess and mitigate risks in portfolio performance, investment exposures, and market dynamics.</li><li>Represent MDO in board and shareholder meetings of portfolio companies when delegated.</li><li>Promote strong corporate governance practices across subsidiaries and affiliates.</li></ul><p>Reporting &amp; Stakeholder Management</p><ul><li>Develop and manage comprehensive reporting systems for portfolio performance.</li><li>Provide timely, accurate, and transparent reports to the CEO, Board of Directors, and shareholders.</li><li>Prepare portfolio review presentations, investment updates, and performance dashboards.</li><li>Act as a key liaison between MDO and portfolio company management teams.</li></ul><p>Collaboration with The Growth and Partnership Department,</p><ul><li>Work with the Department to identify opportunities for growth, partnerships, or exits within the portfolio.</li><li>Support evaluation of new projects or acquisitions by sharing insights from portfolio performance.</li><li>Provide input on strategic initiatives such as sector consolidation, joint ventures, or value chain integration.</li></ul><p>Team Leadership</p><ul><li>Lead and mentor the Asset Management team, including analysts, associates and managers.</li><li>Build internal capabilities in portfolio monitoring, financial analysis, and corporate governance.</li><li>Foster a performance-driven culture with emphasis on accountability and continuous improvement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Finance, Economics, Business Administration, or related field.</li><li>MBA or master s degree in Finance/Investments preferred.</li><li>CFA, ACCA, or CAIA designation strongly preferred.</li><li>Minimum 15 years of experience in asset management, portfolio management, investment, or corporate finance.</li><li>Strong track record of managing corporate portfolios, subsidiaries, or JVs (preferably in industrial or sovereign investment environments).</li><li>Experience in board representation, governance, and shareholder reporting.</li><li>Familiarity with Oman s economic, industrial, and regulatory landscape is an advantage .</li></ul><p>Skills &amp; Competencies:</p><ul><li>Strong analytical, financial modelling, and valuation skills.</li><li>Deep understanding of corporate governance and risk management frameworks.</li><li>Excellent communication, reporting, and presentation abilities for senior stakeholders.</li><li>Leadership and team development skills with collaborative mindset .</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Summary The Finance Director is the executive responsible for the financial leadership of ISFC during its transformation from a start-up seafood cannery into a globally competitive seafood company. The role provides strategic financial direction, safeguards company assets, ensures robust governance and compliance, and delivers sustainable profitability, liquidity and shareholder value. The position leads Finance, Treasury, Management Accounting, Financial Planning &amp; Analysis (FP&amp;A), Costing, Tax, Internal Controls, Risk Management and ERP finance systems while supporting export growth, manufacturing excellence and capital investment. The position will report to the Chief Executive Officer (CEO) Key Responsibilities Strategic Financial Leadership Develop and execute the corporate financial strategy aligned with ISFC's transformation roadmap. Advise the CEO and Board on capital structure, profitability and investment decisions. Support long-term value creation and sustainable growth. Financial Planning &amp; Performance Lead annual budgeting, rolling forecasts and long-range plans. Deliver timely management reporting with actionable insights. Monitor EBITDA, cash flow, ROCE and working capital. Treasury &amp; Funding Manage liquidity, banking relationships and financing facilities. Lead debt restructuring, capital raising and shareholder funding initiatives. Optimize cash management and foreign exchange exposure. Cost &amp; Manufacturing Finance Develop standard costing for tuna and sardine operations. Drive cost reduction and margin improvement. Monitor production yields, inventory valuation and plant performance. Governance, Risk &amp; Compliance Ensure compliance with IFRS, tax laws and corporate governance. Strengthen internal controls and enterprise risk management. Coordinate external and internal audits. Business Partnering Partner with Commercial, Operations, Supply Chain and Procurement on pricing, investments and profitability. Evaluate new projects, export markets and capital expenditure. People Leadership Build a high-performing finance team and succession pipeline. Promote continuous improvement, automation and digital finance. Key Performance Indicators (KPIs): Financial : Revenue growth support EBITDA Net Profit Operating Cash Flow Working Capital ROCE Treasury Cash conversion cycle Bank covenant compliance Liquidity ratio Funding availability Cost Manufacturing cost per case Material yield Inventory accuracy Cost savings Governance Audit findings IFRS compliance Internal control effectiveness Timely statutory reporting Business : Budget accuracy Forecast accuracy Capex ROI Project financial reviews Leadership : Talent retention Succession readiness Employee engagement Digital finance initiatives</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Required Qualifications :</b></p><p>Bachelor's degree in Finance, Accounting or Commerce. Professional qualification such as CPA, ACCA, ACA or CMA required. MBA or Master's degree preferred. 15+ years of finance experience with at least 7 years in senior leadership. Experience in seafood, FMCG, manufacturing or food processing preferred. Strong experience with international exports, ERP systems and board reporting.</p><b>Required Competencies</b><ul><li>Strategic financial leadership</li><li>Corporate finance</li><li>Treasury management</li><li>Cost accounting</li><li>Financial modelling</li><li>Business partnering</li><li>Risk management</li><li>IFRS</li><li>Leadership and coaching</li><li>Negotiation</li><li>Analytical decision making</li><li>Digital transformation</li></ul><b>Preferred Industry Experience</b><ul><li>Seafood canning</li><li>Food manufacturing</li><li>Export-oriented business</li><li>Government-linked companies</li><li>Capital-intensive manufacturing</li><li>Private label and branded FMCG</li></ul><b>Success Profile :</b><ul><li>Deliver strong financial governance while enabling commercial growth.</li><li>Improve profitability through disciplined cost management.</li><li>Maintain healthy liquidity and funding capacity.</li><li>Support expansion into global markets through sound financial planning.</li><li>Provide trusted advice to the CEO, Board and shareholders.</li><li>Build a world-class finance function supporting operational excellence and sustainable value creation.</li></ul><p></p></section>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027, designed to operate as a regulated financial market infrastructure from day one.</p> <p>This is one of the two most important hires the organisation will make. We are not looking for a process-led project administrator. We are looking for a delivery-obsessed operator who hustles for outcomes, pushes the organisation when it needs pushing, and knows precisely when to escalate and pull in support rather than letting an issue fester. The project manager forms a tight core delivery unit with the programme director and the product owner, and is accountable for the end-to-end internal delivery of the platform and the operating model that surrounds it.</p> <p>What the role covers</p> <ul> <li>Owning the integrated delivery plan across design, build, test, operational readiness, and regulatory submission readiness; driving it relentlessly</li> <li>Sequencing work across technology, operations, risk, data, corporate services, and the build vendor; identifying dependencies and blockers early and resolving or escalating fast</li> <li>Owning the build CAPEX and OPEX budgets; tracking actual against forecast and bringing options, not just problems, to the programme director</li> <li>Chairing the weekly delivery forum and programme risk forum; running the programme governance rhythm from daily stand-ups through to quarterly board updates</li> <li>Setting and upholding the quality bar at each stage gate across the programme</li> <li>Line managing the programme office executive, business analysts, test manager, and testing team</li> <li>Providing candid, evidenced delivery reporting to the programme director and board</li> </ul> <p>Requirements</p> <p>Who we are looking for</p> <p>At least 12 years in programme or project management, with a minimum of seven years running large technology and operational change programmes in financial services. Direct, demonstrable experience personally leading a programme of comparable scale and complexity from a standing start: this is non-negotiable. Domain credibility in financial market infrastructure (CSD, CCP, exchange, or payment system) or capital markets platform delivery; able to speak the language of settlement, custody, clearing, and post-trade fluently. A track record of delivering against fixed regulatory or external deadlines. Recognised qualification: PMP, PRINCE2 Practitioner, MSP, or equivalent. Fluent in English.</p> <p>Experience working with global system integrators or major financial services build vendors is an advantage. So is familiarity with CPMI-IOSCO Principles for Financial Market Infrastructures and Arabic language skills.</p> <p>What this is</p> <p>The post-holder must be able to walk into rooms with vendors, regulators, advisors, and senior stakeholders and command respect from day one. Authority here comes from competence and credibility, not title. If you have genuinely led a regulated platform build of comparable weight from a standing start, and you have the drive and composure to do it again in a fast-moving greenfield environment, this is worth a conversation.</p></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to develop and implement the long and short-term marketing strategies of the brands assigned.<br> Responsible for brand management, budget management, business development and people management.</p> <h4>Key responsibilities</h4> <p>Work closely with the brands assigned and manage the marketing services function to support the brand and ensure that all above and below the line materials are delivered within budget and that the content and quality of all communications enhance the brand and grow the business in line with brand objectives.<br> Responsible for campaigns for existing and new stores, building and maintaining media relationships and ensuring effective communications with agencies in all markets.</p> <h4>Brand management</h4> <ul> <li>Integrated communication strategy for enhancing brand equity and brand preference.</li> <li>Efficient media management and planning for optimum utilization of resources.</li> <li>Manage and coordinate all marketing, advertising and promotional activities.</li> <li>Understanding of product positioning and brand management backed with strong understanding of brand communication using integrated communication tools.</li> </ul> <h4>Budget management / profit management</h4> <ul> <li>Formulating marketing plans for overall development and accomplishment of top and bottom-line profitability of the brand.</li> <li>Develop new clients and negotiate with them for securing profitable business.</li> </ul> <h4>Business development</h4> <ul> <li>Plan and execute marketing strategies to achieve desired volume, market share and profit objectives.</li> <li>Enhance brand visibility and accelerate business growth through aggressive business development strategies.</li> <li>Develop strategic relationships with key accounts from various sectors to understand their requirements.</li> <li>Provision customized solutions i.e. products and services as well as cultivating relations for retention and acquisition.</li> <li>Develop sales and customer marketing campaign for the organization based on market trends, new market identification and consumption patterns.</li> <li>Formulate and identify strategic alliances for developing new business partners in different regions to open new lines of business.</li> </ul> <h4>Marketing operations</h4> <ul> <li>Conduct competitor analysis by keeping abreast of market trends and competitor’s moves and identifying prospective clients from various sectors and generating business from the existing.</li> <li>Adept in handling all the retail operations detailed market analysis, range and product selections, marketing and client servicing.</li> <li>Identify customer segments, buying behavior and preferences through the loyalty program by analyzing their consumption behavior and formulating specific initiatives.</li> <li>Manage customer centric operations and ensure customer satisfaction by achieving service quality norms.</li> <li>Identify current market trends, gather competitor’s data, identify consumer insights to increase brand penetration and brand loyalty in the market.</li> <li>Responsible for advertising media planning and working with local and national media houses, creative team, researchers and other media contacts for preparing cost effective media plan.</li> <li>Align with creative team and visual merchandisers to finalize campaign designs.</li> <li>Ensuring to achieve 100% ROI (Measurability report of ROI expectation needs to be filled before each event).</li> <li>Events and campaigns post mortem reports with the ROI calculation to understand if the event achieved the planned and been successful.</li> <li>Working closely with the territories marketing heads and updating them with the brand information as well as providing the required artworks/media plans/briefs and understanding region requirements and opportunities.</li> <li>Understanding GCC market restrictions and ensure that artworks are done with the culture respect.</li> </ul></p><p></p>

<p><h4>Position objective</h4> <p>The position is responsible to develop and implement the long and short-term marketing strategies of the brands assigned.<br> Responsible for brand management, budget management, business development and people management.</p> <h4>Key responsibilities</h4> <p>Work closely with the brands assigned and manage the marketing services function to support the brand and ensure that all above and below the line materials are delivered within budget and that the content and quality of all communications enhance the brand and grow the business in line with brand objectives.<br> Responsible for campaigns for existing and new stores, building and maintaining media relationships and ensuring effective communications with agencies in all markets.</p> <h4>Brand management</h4> <ul> <li>Integrated communication strategy for enhancing brand equity and brand preference.</li> <li>Efficient media management and planning for optimum utilization of resources.</li> <li>Manage and coordinate all marketing, advertising and promotional activities.</li> <li>Understanding of product positioning and brand management backed with strong understanding of brand communication using integrated communication tools.</li> </ul> <h4>Budget management / profit management</h4> <ul> <li>Formulating marketing plans for overall development and accomplishment of top and bottom-line profitability of the brand.</li> <li>Develop new clients and negotiate with them for securing profitable business.</li> </ul> <h4>Business development</h4> <ul> <li>Plan and execute marketing strategies to achieve desired volume, market share and profit objectives.</li> <li>Enhance brand visibility and accelerate business growth through aggressive business development strategies.</li> <li>Develop strategic relationships with key accounts from various sectors to understand their requirements.</li> <li>Provision customized solutions i.e. products and services as well as cultivating relations for retention and acquisition.</li> <li>Develop sales and customer marketing campaign for the organization based on market trends, new market identification and consumption patterns.</li> <li>Formulate and identify strategic alliances for developing new business partners in different regions to open new lines of business.</li> </ul> <h4>Marketing operations</h4> <ul> <li>Conduct competitor analysis by keeping abreast of market trends and competitor’s moves and identifying prospective clients from various sectors and generating business from the existing.</li> <li>Adept in handling all the retail operations detailed market analysis, range and product selections, marketing and client servicing.</li> <li>Identify customer segments, buying behavior and preferences through the loyalty program by analyzing their consumption behavior and formulating specific initiatives.</li> <li>Manage customer centric operations and ensure customer satisfaction by achieving service quality norms.</li> <li>Identify current market trends, gather competitor’s data, identify consumer insights to increase brand penetration and brand loyalty in the market.</li> <li>Responsible for advertising media planning and working with local and national media houses, creative team, researchers and other media contacts for preparing cost effective media plan.</li> <li>Align with creative team and visual merchandisers to finalize campaign designs.</li> <li>Ensuring to achieve 100% ROI (Measurability report of ROI expectation needs to be filled before each event).</li> <li>Events and campaigns post mortem reports with the ROI calculation to understand if the event achieved the planned and been successful.</li> <li>Working closely with the territories marketing heads and updating them with the brand information as well as providing the required artworks/media plans/briefs and understanding region requirements and opportunities.</li> <li>Understanding GCC market restrictions and ensure that artworks are done with the culture respect.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><div> <p> <strong>Role Summary</strong> </p> <p>Leads end-to-end operational performance across the Local Shops ecosystem, owning vendor compliance, store fulfillment, assortment quality, and Shopper Cost (CPO) efficiency. Drives day-to-day execution across ground operations, workforce optimization, and cross-functional alignment with all the key stakeholders. Builds scalable processes and high-performing teams to sustain a data-driven, continuously improving operations culture. </p> <p> <strong>What's on your plate?</strong> </p> <p>Own operational performance across the Local Shops ecosystem</p> <ul> <li> <p>Lead the day-to-day execution of the ground Operations.</p> </li> <li> <p>Vendor Performance, and Store Operations teams to ensure service quality, efficiency, and operational readiness across all vendors and stores.</p> </li> </ul> <p>Own Shopper Cost (CPO) efficiency &amp; workforce optimization</p> <ul> <li> <p>Take full ownership of shopper cost performance by driving initiatives that optimize staffing, scheduling, productivity, and workload distribution to continuously improve Cost per Order (CPO) while maintaining service quality.</p> </li> </ul> <p>Lead assortment availability &amp; parity</p> <p>Oversee end-to-end assortment governance including:</p> <ul> <li> <p>Accurate assortment scanning and new SKU onboarding.</p> </li> <li> <p>Promo and price parity across platforms.</p> </li> <li> <p>SFTP data accuracy and stock feeds reliability.</p> </li> <li> <p>Efficient manual stock update processes by ground teams.</p> </li> <li> <p>Drive initiatives to achieve and sustain high availability and assortment quality.</p> </li> </ul> <p>Drive vendor operational performance &amp; compliance</p> <ul> <li> <p>Ensure strong monitoring of vendor performance, vendor monitoring rules, compensations, fraud prevention, and operational compliance to protect business performance and customer experience.</p> </li> </ul> <p>Optimize store fulfillment &amp; preparation efficiency</p> <ul> <li> <p>Lead initiatives that improve in-store workflows across picking, packing, checkout, and dispatching to ensure optimal order readiness time and smooth rider pickup flow.</p> </li> </ul> <p>Own cross-functional alignment with Logistics &amp; Commercial teams</p> <ul> <li> <p>Partner closely with Logistics, Commercial, Campaigns, and Marketing to ensure:</p> </li> <li> <p>Logistics models and prep-time strategies are optimized.</p> </li> <li> <p>Vendor Monitoring Rules are properly configured.</p> </li> <li> <p>Operational risks are proactively mitigated before impacting performance or growth.</p> </li> </ul> <p>Lead operational planning, launches &amp; risk management</p> <ul> <li> <p>Act as the central coordination point for campaigns, launches, and operational initiatives, ensuring full readiness, risk identification, and timely execution across all stakeholders.</p> </li> </ul> <p>Build scalable processes &amp; develop high-performing teams</p> <ul> <li> <p>Drive continuous improvement, automation, and process simplification while coaching team leads and strengthening a high-performance, data-driven operations culture.</p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong>What Did We Order ?</strong> </p> <ul> <li> <p>Operational &amp; Analytical Excellence - Strong understanding of key operations KPIs with the ability to translate data into actionable initiatives and drive continuous process improvement.</p> </li> <li> <p>Leadership &amp; Stakeholder Management - Proven ability to lead cross-functional teams, collaborate with multiple stakeholders, balance commercial and operational priorities, and manage risks effectively.</p> </li> <li> <p>Planning, Prioritization &amp; Execution - Strong decision-making, workforce planning, and multitasking capabilities with the ability to manage multiple initiatives in fast-paced environments.</p> </li> <li> <p>Technical &amp; Data Tools Proficiency - Advanced Excel/Google Sheets skills and experience working with dashboards and data visualization tools and operational/inventory systems</p> </li> <li> <p>Ownership &amp; Communication Skills - Highly organized, proactive, and results-driven with strong communication and presentation skills, comfortable operating in high-growth and rapidly changing environments.</p></li></ul></div><p></p></section>