E-marketing Jobs in Oman
929 Jobs Found
<p><strong>JOB PURPOSE</strong> To lead and oversee the delivery of end-to-end People Operations services across ONSOR, ensuring alignment with the organization's strategy, HR policies, and regulatory requirements. The role is responsible for driving operational excellence across core HR functions, including talent management, performance management, rewards, HRMS, and employee lifecycle services, while ensuring consistency, governance, and high-quality service delivery. The role acts as a trusted advisor to management and key stakeholders, ensuring the effective implementation of HR frameworks, continuous improvement of HR processes, and the enhancement of the overall employee experience across the organization. <strong>DIMENSIONS</strong> No. of Reports: 2 Budgetary Control: Yes External Interface(s): OIA (Shareholder) Service Providers Consultants External Audit Internal Interface(s): Executive Management Employees Internal Audit <strong>KEY ACCOUNTABILITIES AND RESPONSIBILITIES</strong> 1. People Operations & Service Delivery Lead the end-to-end delivery of HR Operations services across ONSOR, ensuring efficient, consistent, and high-quality HR service delivery aligned with organizational objectives. Ensure standardization, efficiency, and continuous improvement of HR processes, policies, and SLAs across all entities. Act as the focal point for HR Operations, ensuring service quality, issue resolution, and stakeholder satisfaction. Monitor and report on HR operational performance, identifying risks and implementing corrective actions. ________________________________________ 2. Talent Management & Workforce Planning Oversee workforce planning and the execution of recruitment strategies across ONSOR, ensuring talent acquisition aligns with organizational objectives, workforce requirements, and business priorities. Ensure effective and compliant recruitment processes, including governance, assessments, and selection frameworks. Provide oversight on onboarding, employee data integrity, and organizational structure alignment. Lead promotion and progression cycles, ensuring alignment with approved frameworks and governance requirements. ________________________________________ 3. Performance Management & Rewards Lead the implementation and governance of performance management frameworks (IPP, KPIs, calibration, PRC processes). Ensure consistency and quality of performance evaluations across all entities. Oversee performance-related rewards, recognition programs, and incentive frameworks in alignment with company policy. Act as a key advisor to management on performance outcomes, risks, and improvement areas. ________________________________________ 4. Compensation, Benefits & Payroll Governance Oversee payroll processes and ensure accuracy, compliance, and timely delivery across all supported entities. Ensure benefits and compensation practices are aligned with OIA policies, market benchmarks, and internal frameworks. Review and recommend enhancements to compensation and benefits structures. Ensure compliance with statutory requirements (pension, labor law, etc.) and internal controls. ________________________________________ 5. Learning, Development & Organizational Capability Provide direction on learning and development strategies to support organizational capability building. Oversee implementation of training plans and evaluate effectiveness and ROI of development initiatives. Ensure alignment between competency frameworks, career development, and business needs. ________________________________________ 6. Employee Experience & Engagement Lead employee engagement initiatives, surveys, and action planning across ONSOR. Oversee employee relations matters, ensuring fair, consistent, and compliant handling of cases. Drive initiatives to enhance employee experience, culture, and retention. ________________________________________ 7. HR Systems, Data & Reporting Oversee HRMS operations, data governance, and system enhancements. Ensure accuracy, integrity, and confidentiality of employee data across all entities. Lead HR analytics and reporting to support decision-making by executive management. Support digital transformation initiatives within HR, including automation and process optimization. ________________________________________ 8. Governance, Compliance & Stakeholder Management Ensure all HR operations are compliant with OIA HR policies, internal policies, and regulatory requirements. Act as the key interface with internal and external stakeholders (Executive Management, Audit, OIA, consultants). Support Talent Board, PRC, and other governance committees with required data, insights, and reports. Manage audits (internal/external) and ensure timely closure of findings. ________________________________________ 9. Continuous Improvement & Projects Lead HR transformation initiatives, including process redesign, policy enhancements, and system implementation. Drive continuous improvement across HR Operations to enhance efficiency and service delivery. Support strategic HR projects such as HRMS implementation, organization design, and shared services optimization. 10. General Responsibilities Ensure confidentiality, integrity, and professionalism in all HR matters. Promote a culture aligned with organizational values, HSE standards, and best practices. Ensure adherence to SLAs, financial controls, and operational standards.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>JOB REQUIREMENTS</strong> Qualifications and Experience: Bachelor s degree preferably in Human Resources Management Minimum of 8 years of experience in Human Recourses Management or related field CIPD preferred Key Skills and Competencies: Skills / Knowledge Professional certification in organizational behavior, compensation or delivering training is beneficial. Behavioral Competencies Planning & Organizing Flexibility & Adaptability Operational Excellence Collaborative Working Creativity & Innovation Communication Respect & Integrity Problem Solving & Decision Making Leadership Competencies Additional Requirements English (fluent written and verbal) Arabic Mandatory</p>
<p>JOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\nPOSITION DESCRIPTION: Position Title:\nSr Specialist Planning & Strategy Reports to:\nHead of Commercial Department:\nCommercial Location:\nMuscat\nJOB PURPOSE:\nManage and direct the identification of OTTCO internal and external strategic issues and opportunities to develop and achieve Group's short and long-term growth and profitability targets, through; (1) Oversees Strategy development and implementation process, including the analysis of its internal financial information, as well as, the external economic conditions, (2) Formalizes the Business Corporate Strategies for OTTCO Group, and (3) Oversees the Strategic Planning end-to-end cycle; in order to advise key stakeholders on strategies and measures to improve performance and works closely with finance in the business planning cycle.\nThe position will act in accordance with the Group's Mission, Vision, Values & Strategies, as well as, policies, guidelines and international standards, supported by an IT Technology platform, HSE standards, Omani's government & other legal justifications, and best international practices in consonance with national objectives.\nREPORTING STRUCTURE: Number of Staff Supervised Direct Reports:\n0 Total:\n0\nKEY RESPONSIBILITIES:\nMain tasks and responsibilities\n-\nBuilding and networking with Assets and Functions and importance of having healthy connection with Key internal stakeholders.\n-\nManagement of interfaces between Strategy and Assets Establish the short and long-term Strategy for OTTCO and translate it into business plans with objectives for further measurement of success and support the achievement of the OTTCO's strategic objectives\n-\nCapture relevant input required for the Financial Planning Models including scenario planning.\n-\nDevelop the annual business plan for the achievement of the OTTCO's vision\n-\nSupport the development of Business strategies and plans to maximize value for OTTCO\nJOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\n-\nManage \/ execute the complex analysis of external economic conditions and assess (business & financial) impact on OTTCO operations (e.g., inflation, interest rates, exchange rates, etc.) to adjust business plans and ensure OTTCO stays current with and ahead of the market and competition\n-\nManage the development of integrated financial models & forecasting to analyze data, project and evaluate the potential returns and risks for capital expenditure investment and any other special projects \/ initiatives with material financial impact, and formulate recommendations for decisions. The financial models must include:\n-\nRelevant areas for an Energy company vertically integrated corporate Energy sector (Upstream, downstream, chemical, commercial, Alternative Energies)\n-\nAccurate \/ updated complex financial models to evaluate OTTCO financial plans\n-\nIdentify opportunities for improving the value delivery of Strategy & Planning through innovation and use of technology (digitization)\n-\nManage the creation and implementing consolidated strategic planning processes at OTTCO by designing strategic plans, providing improvement & recommendations and aligning with finance on the financial plans.\n-\nManage the gathering of critical information that includes the description and analysis of the environment, financial requirements, people requirements and marketing plan (if applicable), to determine the future strategy for growth, financial needs, and ways to attract investors and lenders.\n-\nIncorporate strategies, tactics in the business plans, to provide results to the forefront.\n-\nWork closely with finance control team and other cross functional teams to produce suite of documents, including annual business plan, forecast, budget commentary, reforecasts, key business lines and corporate KPIs.\n-\nProvide insights associated with key variance \/ trends arising from reports, forecasts and plans\n-\nWorks effectively with managers in areas of responsibility to ensure that department objectives, performance metrics, quality measures, and budget targets are achieved\nQUALIFICATIONS, EXPERIENCE, & SKILLS:\nBachelor's degree in Finance, Economics, Business Administration or equivalent.\n-\n6-8 years of relevant experience\n-\nStrategic Financial Planning & Strategy development & implementation background and experience.\n-\nRelevant experience managing a similar senior role in a corporate environment for the Energy sector\n-\nStrong experience developing financial model forecasting,\n-\nStrong experience developing complex financial models to evaluate financial plans\n-\nStrategist background.\nSoft\n-\nLeadership and people management skills\n-\nDemonstrated strategic orientation\n-\nAdvanced business and financial analytical skills\n-\nAbility to influence internal and external stakeholders\n-\nDemonstrated leadership to develop high performing teams\n-\nCapable of inspiring and leading change\nJOB DESCRIPTION\nThis document is classified as \"Confidential\" information, Please share this information on a \"Need-to-Know\" basis.\n- Strong analytical and communication skills, including verbal and written skills\n- Highly organized and ability to work independently and manage teams\n- Experience and ability to lead a team\n- Critical thinking and problem-solving skills\n- Detail oriented and self-motivated\nTechnical:\n-\nStrong computer skills, including proficiency in Microsoft Word, Excel and PowerPoint\n- Ability to handle and clearly communicate complex financial information\n- Ability to conduct financial and business negotiation<\/p><p><\/p>
<p>JOB PURPOSE</p>
<p>The Contracts, Procurement & Warehouse Manager </p>
<p>provides strategic leadership across Mazoon Mining s end-to-end supply chain, ensuring resilient, cost-effective, and compliant operations. This role drives procurement excellence, contract governance, logistics optimization, and inventory reliability to safeguard uninterrupted plant operations. Beyond operational execution, the position champions ICV development, supplier performance improvement, and digital transformation initiatives, while embedding HSE and quality standards into every process. The manager also leads structured claims and dispute resolution, ensuring Mazoon s commercial interests are protected and advanced.</p>
<p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p>
<p>CONTRACTS DEVELOPMENT & MANAGEMENT</p>
<p> Develop/implement and manage contract administration processes and procedures. </p>
<p> Lead the preparation, review, negotiation, evaluation, and award of contracts for goods and services. </p>
<p> Ensure all contracts comply with company policies, legal requirements, and governance standards. </p>
<p> Monitor contractor performance and ensure contractual obligations are fulfilled. </p>
<p> Manage contract renewals, amendments, claims, variations, close-outs, measurements, invoices and dispute resolution processes. </p>
<p> Maintain contract databases and documentation for audit and compliance purposes. </p>
<p> Coordinate with legal, technical, and operational departments during contract development and execution.</p>
<p>PROCUREMENT & STRATEGIC SOURCING</p>
<p> Develop and execute procurement strategies aligned with business objectives. </p>
<p> Lead sourcing, tendering, bid evaluation, and supplier selection processes. </p>
<p> Ensure cost-effective procurement while maintaining quality, reliability, and timely delivery. </p>
<p> Negotiate pricing, commercial terms, and framework agreements with suppliers. </p>
<p> Establish and maintain approved vendor databases and supplier qualification systems. </p>
<p> Analyze procurement spending and identify cost-saving opportunities. </p>
<p> Monitor market trends, supplier capabilities, and supply chain risks. </p>
<p> Ensure compliance with procurement policies and ethical sourcing practices.</p>
<p> Develop and maintain analytical tools to support contracting and procurement strategies</p>
<p>WAREHOUSE & INVENTORY MANAGEMENT</p>
<p> Lead warehouse operations and inventory control activities 24X7. </p>
<p> Ensure proper receipt, inspection, storage, preservation, issuance, disposal and tracking of materials. </p>
<p> Develop inventory optimization strategies for critical spares and operational materials. </p>
<p> Monitor stock levels, inventory turnover, and obsolete inventory management. </p>
<p> Conduct periodic stock audits and cycle counts. </p>
<p> Ensure warehousing practices comply with HSE and asset management requirements. </p>
<p> Implement inventory accuracy and warehouse performance improvement initiatives. </p>
<p> Manage warehouse systems and materials management processes within ERP/CMMS platforms.</p>
<p> Coordinate with Operations and Contracts teams to ensure timely availability of materials and to minimize maintenance delays</p>
<p>LOGISTICS MANAGEMENT</p>
<p> Manage inbound and outbound logistics operations, including local and international shipments.</p>
<p> Coordinate transportation of equipment, spare parts, reagents, consumables, and project materials.</p>
<p> Ensure compliance with customs regulations, import/export requirements, and shipping documentation.</p>
<p> Optimize freight costs, transportation routes, and logistics efficiency.</p>
<p> Develop relationships with freight forwarders, customs agents, and logistics service providers.</p>
<p> Monitor shipment status and resolve logistics issues impacting operations.</p>
<p>LOCAL CONTENT & ICV</p>
<p> Lead the development, promotion, and continuous improvement of local content, LDI, and the local Omani market within Mazoon's contracts and procurement activities.</p>
<p> Assure and sustain the Local Market Development Strategy while maintaining the Company's long-term commercial position.</p>
<p> Maintain and implement ICV requirements in contracts, aligned with OIA ICV guidelines and procedures.</p>
<p>RISK, COMPLIANCE & GOVERNANCE</p>
<p> Maintain full understanding of corporate and departmental governance, Contracts & Procurement manuals, policies and procedures, Local Content Policies, Tender Committee processes, and Requisition-to-Pay processes.</p>
<p> Identify specific risk mitigation measures, such as requirements for insurances, bonds, and guarantees, and document these in all contracts in accordance with local rules, regulations, and best practice.</p>
<p> Work with end-users and relevant stakeholders across Mazoon to identify contractual risks and develop mitigation measures to be incorporated into relevant contracts.</p>
<p> Work with corporate finance to ensure adherence to broader finance and risk requirements, such as funding requirements and billing/approval policies.</p>
<p> Ensure signed contracts are communicated to all relevant parties to support implementation, visibility, awareness, and interpretation.</p>
<p> Ensure that contractors follow or exceed all Omani law and MMC/MDO standards in relation to HSE.</p>
<p>PEOPLE & KNOWLEDGE MANAGEMENT</p>
<p> Develop and share best practices, work processes, systems, and tools based on experience gained across a portfolio of projects.</p>
<p> Complete an effective knowledge transfer plan for growing and developing team members and streamlining personnel changes.</p>
<p> Ensure compliance with Company safety policies and procedures and contribute to the development of a strong safety culture.</p>
<p> Maintain up-to-date awareness of all relevant safety requirements and policies.</p>
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<p>The Kindergarten Teacher is responsible for fostering the academic, personal, and social development of pupils by delivering high-quality, engaging, and inclusive learning experiences aligned with the British Curriculum. Through effective planning, innovative teaching strategies, and continuous assessment, the Kindergarten Teacher promotes high standards of achievement while supporting the individual needs of every learner. The Kindergarten Teacher creates a positive, safe, and stimulating classroom environment that encourages curiosity, confidence, resilience, and a lifelong love of learning. They demonstrate professionalism, enthusiasm, and a commitment to nurturing pupils' intellectual, emotional, physical, and social well-being. Working collaboratively as part of the wider school community, the Kindergarten Teacher builds effective partnerships with teaching assistants, school leaders, administrative staff, and parents to ensure that every child receives the support and guidance needed to reach their full potential. The role requires a reflective practitioner who upholds the school's values, promotes safeguarding and student welfare, and contributes positively to the continuous improvement of teaching and learning across the school.</p><p><b><br></b></p><p><b>Responsibilities:</b></p><ul><li>Make every student feel safe and welcome in your classroom.</li><li>Be a role model for students in terms of positive attitude, kindness, and respect towards others.</li><li>Plan and deliver lessons that help each student achieve learning objectives and curriculum goals.</li><li>Create a clean and inviting classroom environment that fosters imagination and self-esteem through the presentation of student work.</li><li>Develop and implement a suitable classroom management system.</li><li>Adapt standard teaching methods to meet different student needs and interests.</li><li>Establish and affect rules for acceptable behaviour.</li><li>Apply and follow up on approved disciplinary interventions.</li><li>Make referrals for intervention and assistance where necessary.</li><li>communicate your needs and expectations to your teaching assistant.</li><li>Liaise with your teaching assistant to ensure maximum efficiency in the classroom and that each child is receiving the support he or she needs</li><li>Support children on personal hygiene practices and self-care.</li><li>Encourage cooperative social behaviour through games and activities.</li><li>Observe, evaluate, and record children's social and academic progress.</li><li>Provide constructive feedback to parents, guardians, and administration.</li><li>Prepare and distribute written reports.</li><li>Prepare lesson materials and resources by the school s procedures.</li><li>Ensure equipment and facilities are clean and safe.</li><li>Select and use instructional methods and materials appropriate to the students and learning activities.</li><li>Utilize games, music, books, art, technology, and other resources to teach basic skills and foster student development.</li><li>Collaborate with other staff members to promote the general health of the school.</li><li>Perform required administrative duties including attending staff meetings, Parents Evenings, and professional development events including those that take place after school.</li><li>Appear on time and use diligent supervision during your assigned break time and afterschool duties.</li><li>Uphold the school code of conduct and all school policies, rules and procedures in a supportive and positive manner.</li><li>Communicate with parents through the parents portal on a regularly basis and you must respond to parents messages with 24 hours.</li><li>Ensure display boards are showcasing students work and a new theme is implemented every 2 weeks.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Certified Teacher</li><li>Minimum Education: Bachelor</li><li>Teaching Experience: 2+ years</li><li>Licenses & Certifications: Teaching Credential/License</li></ul>
General Purpose <br><p>Direct and execute the commercial strategy under the general direction of the Chief Executive Officer. As a member of the Executive Team, the Chief Commercial Officer directs, oversees and leads Atyab Group s national and international commercial strategy including new-product development and the marketing and sales strategy of the Group s affiliates through: (1) acting as a strategic sales business partner to consolidate and increase the presence of company products; (2) providing strategic leadership in product marketing to position the company s and affiliates brands, image and products at the highest level among competitors in order to maximise company revenue, sustainable market presence and positioning, and effectively assure business profitability and growth in the short, mid and long term.</p>
Main Accountabilities <br> Commercial Strategy & Planning <br><p> Establish the short-term plans and long-term commercial strategy, using macro- and micro-economic indicators to support the achievement of Atyab Group s and its affiliates strategic objectives.</p>
<p> Develop the commercial monitoring strategy of the Group and its affiliates to increase product presence across wide and diverse markets.</p>
<p> Develop commercial plans using global indicators, market performance, economic variables and market trends.</p>
<p> Develop a holistic, regular performance-assessment system for the commercial function of the Group and its affiliates.</p>
Marketing & Brand Leadership <br><p> Develop and implement the marketing strategy by evaluating macro and micro market trends and building sustainable long-term marketing plans that assure brand presence across different markets.</p>
<p> Direct the strategic brand value, equity, loyalty and pride locally and internationally.</p>
<p> Direct brand-awareness activity, develop strategic promotional plans and approve marketing campaigns to attract existing and potential customers, increasing sales revenue and profitability.</p>
<p> Ensure the Group s vision, objectives, product quality and image are properly positioned among stakeholders and consumers.</p>
<p> Lead the development and execution of the mid- and long-term marketing strategic plan for the Group s and affiliates product portfolio, in alignment with company strategy.</p>
Market Intelligence & Insight <br><p> Develop and implement a structured system for gathering intelligence and monitoring and analysing markets relevant to the Group and its affiliates, drawing input from other functions and sharing the resulting insights.</p>
Stakeholder & Relationship Management <br><p> Manage and build strong commercial relationships with key stakeholders, large and retail customers, partners, and private and governmental authorities, as well as internal stakeholders.</p>
<p> Provide ongoing awareness, advice and knowledge-sharing to the executive management team to reinforce corporate action on commercial approaches, including production, legal and financial aspects.</p>
Reporting & Performance <br><p> Provide comprehensive commercial reports covering financial and commercial indicators, budgeting, cost-effectiveness and return on investment across marketing and sales.</p>
<p> Undertake any other related duties, projects or responsibilities that may be assigned from time to time by the Chief Executive Officer or management, in line with the role and the evolving needs of the business.</p>
Educational Requirements <br><p>Bachelor s degree in Business Administration, Marketing, Economics or a related discipline. MBA with a focus on Sales and Marketing preferred.</p>
Experience <br><p> 12+ years of progressive, hands-on commercial (sales and marketing) experience across functional roles up to senior leadership, in complex businesses.</p>
<p> Marketing leadership experience in complex, multinational businesses.</p>
<p> Experience in emerging and new-product sales and marketing.</p>
<p> Strong experience in commercial strategic planning.</p>
<p> Strong experience in sales reporting and monitoring.</p>
<p> Strong experience in national and international marketing strategy.</p>
Know-How <br><p> Sales and marketing principles and strategies.</p>
<p> Innovative marketing and brand management.</p>
<p> Strong working knowledge of the food industry or similar sectors.</p>
<p> Business competitiveness assessment and market positioning.</p>
<p> Price forecasting and volume availability.</p>
<p> Cost and budget control.</p>
<p> Strong financial and sales acumen.</p>
<ul><li><p><strong>Job Summary</strong></p><p>We are seeking an experienced <strong>HVAC / VRF Technician</strong> to be responsible for the operation, maintenance, troubleshooting and repair of the hotel’s complete air-conditioning systems.</p><p>The ideal candidate must have strong hands-on experience with <strong>VRF/VRV systems</strong> and should be capable of independently diagnosing electrical, electronic, refrigerant and mechanical faults.</p><p>This is not only a preventive-maintenance position. The technician must be able to identify the actual cause of HVAC failures, repair equipment where practical, replace defective components and return systems to normal operation with minimum downtime.</p><p><strong>Main Responsibilities</strong></p><p><strong>VRF / VRV Systems</strong></p><ul><li><p>Operate, inspect, service and maintain hotel VRF/VRV systems.</p></li><li><p>Troubleshoot VRF outdoor units, indoor units and complete refrigerant networks.</p></li><li><p>Diagnose system error codes using manufacturer service manuals and diagnostic tools.</p></li><li><p>Diagnose and repair:</p><ul><li><p>PCB/control-board faults</p></li><li><p>Inverter-board faults</p></li><li><p>Compressor faults</p></li><li><p>Fan motors</p></li><li><p>Outdoor fan motors</p></li><li><p>Electronic Expansion Valves (EEVs)</p></li><li><p>Solenoid valves</p></li><li><p>Pressure sensors</p></li><li><p>Temperature sensors / thermistors</p></li><li><p>Communication faults between indoor and outdoor units</p></li><li><p>Power-supply and control-wiring faults</p></li><li><p>Refrigerant-related faults</p></li></ul></li><li><p>Determine whether a component should be repaired or replaced.</p></li><li><p>Replace outdoor-unit and indoor-unit components when required.</p></li><li><p>Carry out proper VRF commissioning and testing following repairs.</p></li></ul><p><strong>Refrigeration Work</strong></p><ul><li><p>Identify refrigerant leaks accurately.</p></li><li><p>Perform nitrogen pressure testing.</p></li><li><p>Perform vacuuming using a proper vacuum pump and micron gauge.</p></li><li><p>Charge refrigerant according to manufacturer specifications.</p></li><li><p>Recover refrigerant safely when necessary.</p></li><li><p>Carry out copper pipe brazing.</p></li><li><p>Repair or replace damaged refrigerant piping.</p></li><li><p>Understand refrigerant pipe sizing and VRF branch joints.</p></li><li><p>Check system operating pressures and temperatures.</p></li><li><p>Diagnose undercharge, overcharge, restrictions and refrigerant-flow problems.</p></li></ul><p><strong>Electrical & Electronic Troubleshooting</strong></p><p>The technician must be comfortable using:</p><ul><li><p>Digital multimeter</p></li><li><p>Clamp meter</p></li><li><p>Megger / insulation resistance tester</p></li><li><p>Temperature probes</p></li><li><p>Refrigerant gauges</p></li><li><p>Vacuum gauge</p></li><li><p>Manufacturer diagnostic equipment</p></li></ul><p>Must be capable of troubleshooting:</p><ul><li><p>Three-phase and single-phase electrical systems</p></li><li><p>Contactors and relays</p></li><li><p>Circuit breakers</p></li><li><p>Control transformers</p></li><li><p>Sensors</p></li><li><p>Communication wiring</p></li><li><p>Motors</p></li><li><p>Inverter drives</p></li><li><p>PCB boards</p></li><li><p>Compressor electrical faults</p></li><li><p>Earth leakage and insulation faults</p></li></ul><p>The technician should be able to read and understand:</p><ul><li><p>Electrical wiring diagrams</p></li><li><p>HVAC control diagrams</p></li><li><p>VRF piping diagrams</p></li><li><p>Manufacturer service manuals</p></li></ul><p><strong>Hotel HVAC Maintenance</strong></p><p>Carry out preventive and corrective maintenance for:</p><ul><li><p>VRF indoor units</p></li><li><p>VRF outdoor units</p></li><li><p>Ducted split AC units</p></li><li><p>Split AC units</p></li><li><p>Cassette units</p></li><li><p>Fresh Air Units where applicable</p></li><li><p>Exhaust and ventilation fans</p></li><li><p>Kitchen ventilation systems</p></li><li><p>Toilet exhaust systems</p></li><li><p>AHUs/FAHUs where installed</p></li></ul><p>Responsibilities include:</p><ul><li><p>Cleaning filters</p></li><li><p>Cleaning evaporator and condenser coils</p></li><li><p>Cleaning drain trays and drain lines</p></li><li><p>Checking fan motors and bearings</p></li><li><p>Checking refrigerant conditions</p></li><li><p>Checking electrical connections</p></li><li><p>Measuring operating current</p></li><li><p>Checking compressors</p></li><li><p>Checking temperatures and pressures</p></li><li><p>Preventing condensate leakage</p></li><li><p>Preventing abnormal noise and vibration</p></li></ul><p><strong>Guest Room HVAC</strong></p><p>The technician will be expected to respond quickly to guest-room complaints including:</p><ul><li><p>Room not cooling</p></li><li><p>Poor airflow</p></li><li><p>AC water leakage</p></li><li><p>Excessive noise</p></li><li><p>AC turning on/off unexpectedly</p></li><li><p>Temperature-control problems</p></li><li><p>Thermostat problems</p></li><li><p>Unusual smells</p></li><li><p>Communication/error codes</p></li></ul><p>Guest-room faults must be diagnosed and repaired with minimum disturbance to hotel guests.</p><p><strong>Preventive Maintenance</strong></p><p>Prepare and follow a preventive-maintenance schedule covering all hotel HVAC equipment.</p><p>Maintain records for:</p><ul><li><p>Equipment model and serial numbers</p></li><li><p>Service dates</p></li><li><p>Refrigerant quantities</p></li><li><p>Compressor condition</p></li><li><p>PCB replacements</p></li><li><p>Fault history</p></li><li><p>Repeated failures</p></li><li><p>Spare-parts consumption</p></li></ul><p>Report equipment that is approaching the end of its economical service life and recommend repair or replacement.</p><p><strong>Spare Parts & Inventory</strong></p><p>Maintain a basic stock of critical HVAC spare parts including, where appropriate:</p><ul><li><p>Sensors</p></li><li><p>Thermistors</p></li><li><p>Fan motors</p></li><li><p>Capacitors</p></li><li><p>Contactors</p></li><li><p>Relays</p></li><li><p>Drain pumps</p></li><li><p>PCB boards</p></li><li><p>EEV components</p></li><li><p>Filters</p></li><li><p>Refrigerant</p></li><li><p>Copper fittings</p></li><li><p>Electrical components</p></li></ul><p>The technician should advise hotel management which critical VRF spare parts should be kept on-site to reduce downtime.</p><p><strong>Required Experience</strong></p><ul><li><p>Minimum <strong>5 years of hands-on HVAC experience</strong>.</p></li><li><p>Minimum <strong>3 years of direct VRF/VRV experience</strong>.</p></li><li><p>Strong troubleshooting experience, not only installation or preventive maintenance.</p></li><li><p>Experience maintaining commercial buildings, hotels, hospitals, malls or similar facilities.</p></li><li><p>Must have personally diagnosed and repaired VRF outdoor units.</p></li></ul><p>Experience with one or more major VRF brands is required, preferably:</p><ul><li><p>Gree</p></li><li><p>Daikin</p></li><li><p>Mitsubishi Electric</p></li><li><p>LG</p></li><li><p>Carrier</p></li><li><p>Toshiba</p></li><li><p>Samsung</p></li><li><p>Midea</p></li></ul><p><strong>Essential Technical Skills</strong></p><p>Candidate must be able to independently perform:</p><ul><li><p>VRF error-code diagnosis</p></li><li><p>PCB troubleshooting</p></li><li><p>Compressor diagnosis</p></li><li><p>Inverter troubleshooting</p></li><li><p>EEV troubleshooting</p></li><li><p>Sensor testing</p></li><li><p>Electrical troubleshooting</p></li><li><p>Refrigerant charging</p></li><li><p>Refrigerant recovery</p></li><li><p>Leak detection</p></li><li><p>Nitrogen pressure testing</p></li><li><p>Vacuuming</p></li><li><p>Copper brazing</p></li><li><p>Control-wiring troubleshooting</p></li><li><p>Indoor/outdoor communication diagnosis</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Possess a High School Diploma or equivalent; vocational training or associate's degree in HVAC/R preferred.</li><li>Hold EPA Section 608 Universal Certification, demonstrating proficiency in refrigerant handling.</li><li>Have at least 3-5 years of hands-on experience specifically with VRF system installation, maintenance, and repair.</li><li>Demonstrate advanced technical skills in electrical, mechanical, and control systems specific to VRF technology.</li></ul>
<ul><li><p><strong>Job Summary</strong></p><p>We are seeking an experienced <strong>HVAC / VRF Technician</strong> to be responsible for the operation, maintenance, troubleshooting and repair of the hotel’s complete air-conditioning systems.</p><p>The ideal candidate must have strong hands-on experience with <strong>VRF/VRV systems</strong> and should be capable of independently diagnosing electrical, electronic, refrigerant and mechanical faults.</p><p>This is not only a preventive-maintenance position. The technician must be able to identify the actual cause of HVAC failures, repair equipment where practical, replace defective components and return systems to normal operation with minimum downtime.</p><p><strong>Main Responsibilities</strong></p><p><strong>VRF / VRV Systems</strong></p><ul><li><p>Operate, inspect, service and maintain hotel VRF/VRV systems.</p></li><li><p>Troubleshoot VRF outdoor units, indoor units and complete refrigerant networks.</p></li><li><p>Diagnose system error codes using manufacturer service manuals and diagnostic tools.</p></li><li><p>Diagnose and repair:</p><ul><li><p>PCB/control-board faults</p></li><li><p>Inverter-board faults</p></li><li><p>Compressor faults</p></li><li><p>Fan motors</p></li><li><p>Outdoor fan motors</p></li><li><p>Electronic Expansion Valves (EEVs)</p></li><li><p>Solenoid valves</p></li><li><p>Pressure sensors</p></li><li><p>Temperature sensors / thermistors</p></li><li><p>Communication faults between indoor and outdoor units</p></li><li><p>Power-supply and control-wiring faults</p></li><li><p>Refrigerant-related faults</p></li></ul></li><li><p>Determine whether a component should be repaired or replaced.</p></li><li><p>Replace outdoor-unit and indoor-unit components when required.</p></li><li><p>Carry out proper VRF commissioning and testing following repairs.</p></li></ul><p><strong>Refrigeration Work</strong></p><ul><li><p>Identify refrigerant leaks accurately.</p></li><li><p>Perform nitrogen pressure testing.</p></li><li><p>Perform vacuuming using a proper vacuum pump and micron gauge.</p></li><li><p>Charge refrigerant according to manufacturer specifications.</p></li><li><p>Recover refrigerant safely when necessary.</p></li><li><p>Carry out copper pipe brazing.</p></li><li><p>Repair or replace damaged refrigerant piping.</p></li><li><p>Understand refrigerant pipe sizing and VRF branch joints.</p></li><li><p>Check system operating pressures and temperatures.</p></li><li><p>Diagnose undercharge, overcharge, restrictions and refrigerant-flow problems.</p></li></ul><p><strong>Electrical & Electronic Troubleshooting</strong></p><p>The technician must be comfortable using:</p><ul><li><p>Digital multimeter</p></li><li><p>Clamp meter</p></li><li><p>Megger / insulation resistance tester</p></li><li><p>Temperature probes</p></li><li><p>Refrigerant gauges</p></li><li><p>Vacuum gauge</p></li><li><p>Manufacturer diagnostic equipment</p></li></ul><p>Must be capable of troubleshooting:</p><ul><li><p>Three-phase and single-phase electrical systems</p></li><li><p>Contactors and relays</p></li><li><p>Circuit breakers</p></li><li><p>Control transformers</p></li><li><p>Sensors</p></li><li><p>Communication wiring</p></li><li><p>Motors</p></li><li><p>Inverter drives</p></li><li><p>PCB boards</p></li><li><p>Compressor electrical faults</p></li><li><p>Earth leakage and insulation faults</p></li></ul><p>The technician should be able to read and understand:</p><ul><li><p>Electrical wiring diagrams</p></li><li><p>HVAC control diagrams</p></li><li><p>VRF piping diagrams</p></li><li><p>Manufacturer service manuals</p></li></ul><p><strong>Hotel HVAC Maintenance</strong></p><p>Carry out preventive and corrective maintenance for:</p><ul><li><p>VRF indoor units</p></li><li><p>VRF outdoor units</p></li><li><p>Ducted split AC units</p></li><li><p>Split AC units</p></li><li><p>Cassette units</p></li><li><p>Fresh Air Units where applicable</p></li><li><p>Exhaust and ventilation fans</p></li><li><p>Kitchen ventilation systems</p></li><li><p>Toilet exhaust systems</p></li><li><p>AHUs/FAHUs where installed</p></li></ul><p>Responsibilities include:</p><ul><li><p>Cleaning filters</p></li><li><p>Cleaning evaporator and condenser coils</p></li><li><p>Cleaning drain trays and drain lines</p></li><li><p>Checking fan motors and bearings</p></li><li><p>Checking refrigerant conditions</p></li><li><p>Checking electrical connections</p></li><li><p>Measuring operating current</p></li><li><p>Checking compressors</p></li><li><p>Checking temperatures and pressures</p></li><li><p>Preventing condensate leakage</p></li><li><p>Preventing abnormal noise and vibration</p></li></ul><p><strong>Guest Room HVAC</strong></p><p>The technician will be expected to respond quickly to guest-room complaints including:</p><ul><li><p>Room not cooling</p></li><li><p>Poor airflow</p></li><li><p>AC water leakage</p></li><li><p>Excessive noise</p></li><li><p>AC turning on/off unexpectedly</p></li><li><p>Temperature-control problems</p></li><li><p>Thermostat problems</p></li><li><p>Unusual smells</p></li><li><p>Communication/error codes</p></li></ul><p>Guest-room faults must be diagnosed and repaired with minimum disturbance to hotel guests.</p><p><strong>Preventive Maintenance</strong></p><p>Prepare and follow a preventive-maintenance schedule covering all hotel HVAC equipment.</p><p>Maintain records for:</p><ul><li><p>Equipment model and serial numbers</p></li><li><p>Service dates</p></li><li><p>Refrigerant quantities</p></li><li><p>Compressor condition</p></li><li><p>PCB replacements</p></li><li><p>Fault history</p></li><li><p>Repeated failures</p></li><li><p>Spare-parts consumption</p></li></ul><p>Report equipment that is approaching the end of its economical service life and recommend repair or replacement.</p><p><strong>Spare Parts & Inventory</strong></p><p>Maintain a basic stock of critical HVAC spare parts including, where appropriate:</p><ul><li><p>Sensors</p></li><li><p>Thermistors</p></li><li><p>Fan motors</p></li><li><p>Capacitors</p></li><li><p>Contactors</p></li><li><p>Relays</p></li><li><p>Drain pumps</p></li><li><p>PCB boards</p></li><li><p>EEV components</p></li><li><p>Filters</p></li><li><p>Refrigerant</p></li><li><p>Copper fittings</p></li><li><p>Electrical components</p></li></ul><p>The technician should advise hotel management which critical VRF spare parts should be kept on-site to reduce downtime.</p><p><strong>Required Experience</strong></p><ul><li><p>Minimum <strong>5 years of hands-on HVAC experience</strong>.</p></li><li><p>Minimum <strong>3 years of direct VRF/VRV experience</strong>.</p></li><li><p>Strong troubleshooting experience, not only installation or preventive maintenance.</p></li><li><p>Experience maintaining commercial buildings, hotels, hospitals, malls or similar facilities.</p></li><li><p>Must have personally diagnosed and repaired VRF outdoor units.</p></li></ul><p>Experience with one or more major VRF brands is required, preferably:</p><ul><li><p>Gree</p></li><li><p>Daikin</p></li><li><p>Mitsubishi Electric</p></li><li><p>LG</p></li><li><p>Carrier</p></li><li><p>Toshiba</p></li><li><p>Samsung</p></li><li><p>Midea</p></li></ul><p><strong>Essential Technical Skills</strong></p><p>Candidate must be able to independently perform:</p><ul><li><p>VRF error-code diagnosis</p></li><li><p>PCB troubleshooting</p></li><li><p>Compressor diagnosis</p></li><li><p>Inverter troubleshooting</p></li><li><p>EEV troubleshooting</p></li><li><p>Sensor testing</p></li><li><p>Electrical troubleshooting</p></li><li><p>Refrigerant charging</p></li><li><p>Refrigerant recovery</p></li><li><p>Leak detection</p></li><li><p>Nitrogen pressure testing</p></li><li><p>Vacuuming</p></li><li><p>Copper brazing</p></li><li><p>Control-wiring troubleshooting</p></li><li><p>Indoor/outdoor communication diagnosis</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Possess a High School Diploma or equivalent; vocational training or associate's degree in HVAC/R preferred.</li><li>Hold EPA Section 608 Universal Certification, demonstrating proficiency in refrigerant handling.</li><li>Have at least 3-5 years of hands-on experience specifically with VRF system installation, maintenance, and repair.</li><li>Demonstrate advanced technical skills in electrical, mechanical, and control systems specific to VRF technology.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Business Relationship Manager - Direction des Opérations F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Le/la Business Relationship Manager - Direction des Opérations F/H à la Direction Applications et Solutions de la DSI de la société Safran Electronics & Defense.<br>Il/elle est le point de contact privilégié entre la Direction des Opérations (DO) et l'ensemble de la DSI et de la DDSI Safran pour l'atteinte des enjeux business de l'entreprise et notamment la Transformation Digitale des métiers de la Fabrication (Stream 4.0 Manuf).<br>Force de proposition, il/elle a la vision d'ensemble des activités de la DO, il/elle capture et aide à la formalisation des besoins (projets, évolutions majeures) IT/IS des métiers et leurs mises en perspective. Il/elle veille au bon traitement des besoins, réclamations, satisfactions et au respect des engagements. Il/elle gère le portefeuille de projets digitaux pour la DO en collaboration avec le stream leader 4.0. <br>En collaboration avec la DO, il/elle travaille à : <br>Accompagner les interlocuteurs métier dans leurs expressions de besoins et la définition du niveau d'exigences<br>Challenger les besoins et les solutions pressenties<br>Consolider la cohérence, la valeur et les priorités de leur roadmap métier SI, contributrice au business de l'entreprise.<br>Animer les instances de gouvernance avec la DO en y représentant la DSI SED et en y intégrant les interlocuteurs nécessaires<br>Accompagner la DO par des actions de conseil et de communication dans l'appréhension de la transformation digitale et des risques SI (urbanisation du SI industriel, mise en sécurité, réglementation, …)<br>Prendre en compte au fil de l'année des besoins ponctuels non identifiés lors de la préparation de l'exercice budgétaire et organiser l'arbitrage régulier du portefeuille des projets métier <br>Animer le réseau de référents métier et de points de contacts clefs de votre Direction Métier<br>Veiller à l'identification des référents applicatifs métiers pour les applications gérées par le métier<br>Prendre en compte les évolutions nécessaires du SI et l'anticipation de l'obsolescence des solutions dont le métier à la charge, en coopération avec les équipes DSI.<br>Organiser des revues régulières des niveaux de services attendus sur les solutions opérées et leur adéquation par rapport aux besoins des métiers<br>Contribuer à l'élaboration et participer aux revues de processus<br>Au sein de la DSI, Il/elle veille à <br>Analyser avec les architectes d'entreprise (urbanistes) et les experts les besoins métiers, et s'assurer de la cohérence des roadmaps métiers avec la stratégie SI de SED<br>Itérer avec la DO, le stream leader 4.0 et en interne DSI pour converger vers une roadmap équilibrée et réaliste<br>Construire le budget DSI et le PMT de la roadmap métier<br>Prendre en compte les évolutions nécessaires du SI et l'anticipation de l'obsolescence des solutions de son périmètre en coopération avec les équipes DSI en charge.<br>Piloter certains cadrages en coordination avec l'ensemble des équipes DSI SED et DDSI Safran<br>Contribuer à la réalisation de la 1ere version du devis projet</p><br><br><p>Contexte :<br>La Direction des Opérations de Safran Electronics & Defense, c'est 6000 collaborateurs qui industrialisent et fabriquent les produits dans les Centres des Opérationnels Industriels Métier (Electronique, Mécanique, Moteurs-capteurs) et Produits (Navigation et Systèmes de Défense, Actionnement, Cockpit et Vision, Optronique et Défense), sur des sites industriels répartis en France Métropolitaine, Maroc, Tunisie, Inde… .<br>Plusieurs processus soutiennent les activités de la direction des Opérations: Fabriquer, Manager la Supply Chain, Acheter, Maintenir en Condition Opérationnelle les Moyens (FAC 03)<br>Des déplacements occasionnels en France peuvent être à prévoir.<br>Le poste est basé à FOUGERES (35), et éligible au télétravail.</p><br><br><p>• Vous êtes issu(e) d'une formation supérieure de type Bac + 5 dans le domaine du digital ou de l'industrie.<br>• Le sens du service est une valeur importante : vous faites preuve d'écoute, de pédagogie, d'analyse et de force de proposition : vous aimez faire avancer les sujets, anticiper les besoins et proposer des axes d'amélioration.<br>• Vous maîtrisez la communication écrite et orale en Français et en Anglais et savez rendre accessibles les sujets techniques.<br>Idéalement, vous :<br>• Avez une expérience significative dans la relation entre la DSI et les métiers, si possible dans un contexte industriel.<br>• Avez piloté ou accompagné des projets transverses et animé des instances de gouvernance.<br>• Disposez d'une bonne connaissance des processus industriels et maîtrisez les outils collaboratifs (MS Office, Teams, solutions ITSM...).<br>Au-delà de vos compétences, nous recherchons une personnalité passionnée par le service client dans les domaines techniques et dotée d'un excellent relationnel.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Tech Lead QA - IA / Automation F/H </p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>La division Data & Web a pour mission d'accompagner notre croissance industrielle soutenue et les défis sociétaux de notre temps. La Digital Factory, véritable moteur de cette transformation digitale, a pour objectif de créer et de délivrer des produits et services innovants en exploitant des technologies de pointe.<br>Au sein de notre Direction des Systèmes d'Information, la Software Factory a pour mission de fournir à l'ensemble de nos communautés de développeurs et aux équipes projets les outils, les pipelines CI/CD, les référentiels et les environnements les plus performants et sécurisés. L'ambition est de construire des modèles de qualité durables, intégrant progressivement l'automatisation et l'IA comme leviers d'efficacité et de pilotage.<br>En tant que Tech Lead en Automatisation des Tests, vous serez au cœur de notre stratégie de qualité logicielle. Vous aurez pour rôle clé de concevoir, élaborer et mettre en œuvre une stratégie de tests automatisés pour garantir la fiabilité et la robustesse de nos applications. Vous travaillerez de manière étroite avec nos équipes de développement, DevOps et produit.<br>Voulez-vous en savoir davantage ? <br>Le défi de notre futur(e) Tech Lead sera de faire de la qualité un vecteur de performance, de maîtrise des risques et d'accélération du delivery.<br>Véritable référent qualité, vous contribuerez à structurer et industrialiser les pratiques d'ingénierie qualité. Vous jouerez un rôle déterminant dans la montée en maturité des équipes QA en garantissant la cohérence méthodologique entre les squads.<br>Vos Objectifs Principaux :<br>• Définir et piloter la stratégie de tests automatisés à travers tout le cycle de développement logiciel, en tenant compte des meilleures pratiques et des exigences du projet.<br>• Mettre en œuvre et superviser l'architecture des tests en optimisant les processus d'automatisation.<br>• Conduire la mise en place des outils et frameworks de tests automatisés les plus adaptés, notamment en utilisant votre expertise en Java, Cypress, Playwright, Postman et Gatling.<br>• Assurer le coaching et la montée en compétences des équipes, et participer à la veille technologique pour garantir l'adoption des technologies les plus innovantes.<br>• Accompagner les équipes de développement dans une démarche quality by design / shift-left<br>• Diffuser les bonnes pratiques QA et contribuer à la montée en compétence des équipes</p><br><br><p>Être Tech Lead QA, chez Safran Aircraft Engines, c'est porter les responsabilités suivantes :<br>Définition et pilotage des pratiques Quality Engineering<br>• Formaliser le référentiel méthodologique associé à la qualité<br>• Définir les standards de test par niveau : unitaire, intégration, UAT, performance, sécurité<br>• Mettre en place une stratégie Shift Left / shift Right<br>• Définir une stratégie d'automatisation <br>Gouvernance des outils et architecture d'automatisation<br>• Sélectionner et rationnaliser les outils (test management, framework, etc.)<br>• Définir une architecture d'automatisation des tests (framework , CI, reporting)<br>• Assurer le suivi de la cohérence de la CI/CD en ligne avec les enjeux de qualité logicielle <br>Industrialisation et performance<br>• Standardiser et industrialiser les pratiques de tests<br>• Construire un dashboard qualité consolidé de niveau plateforme<br>• Identifier les axes d'amélioration continue<br>• Intégrer l'IA dans les processus de test<br>Leadership et animation<br>• Animer la practice QA<br>• Mettre en place des communautés techniques de partage<br>• Accompagner les squads dans leur montée en compétence et dans l'amélioration continue</p><br><br><p>Envie de nous rejoindre, mais vous vous demandez si votre profil peut répondre à notre besoin ? <br>Bac+5 en Informatique, école d'ingénieur ou équivalent.<br>Vous justifiez d'une <br>• Expérience avérée dans un rôle de Tech Lead en Automatisation des Tests sur un programme d'envergure <br>• Expertise solide en Java, Postman, Gatling et Playwright, avec une capacité à intervenir de manière opérationnelle sur ces outils.<br>• Capacité éprouvée à définir des stratégies de tests automatisés et à les mettre en œuvre de manière autonome, avec une vision globale et stratégique.<br>• Compétences en leadership technique et en gestion d'équipe pour accompagner et faire évoluer nos collaborateurs.<br>Vous justifiez d'un minimum de 5 ans d'expérience en gestion de la qualité logicielle et en mise en place de méthodologie et outillage des tests avec des pratiques Agile et DevOps.<br>Idéalement, vous comprenez les enjeux des architectures cloud et vous avez utilisé l'IA pour améliorer la qualité <br>Vous avez le sens du service et de la satisfaction client, avez de fortes capacités à communiquer, convaincre et entraîner. De nature curieuse et proactive, vous comprenez les enjeux business et savez identifier, classifier et prioriser les fonctionnalités et besoins des clients, tout en maîtrisant les aspects techniques des produits dont vous avez la charge.<br>Au sein du département nous valorisons un environnement de travail où l'autonomie, la rigueur, l'entraide, la transparence et l'innovation sont au cœur de nos action.<br>Le groupe évoluant dans un contexte international, vous avez un bon niveau d'anglais et bénéficiez de solides qualités rédactionnelles et orales.<br>Qu'attendez- vous ? Postulez ! Nous vous attendons pour relever de nouveaux défis !</p><br><br><br> </div>
<p>The Operations Excellence Manager/Sr. Manager will have the responsibility of: Defining, designing, implementing, and refining the lean based Operational Excellence strategy & system for the Asyad Ports & Freezones portfolio, covering all operating entities and corporate functions. Advising & coaching the APFZ Leadership team on lean transformation. Creating a system that will be the key enabler of financial & operational improvements within the operating business, and responsible with VP Ops, VP Commercial & Freezone Heads for delivery of significant positive improvements to financial performance. Developing & implementing a training strategy & program for APFZ people to instil lean skills into our organization. The Operations Excellence Manager/Sr. Manager should be seen as a people focused leader able to build APFZ people, not purely an expert individual. Leading the facilitation of Kaizen & other lean management events, while acting as a key trainer & mentor to all employees in this regard. This is a critical role with freedom, opportunity & responsibility to develop a new continuous improvement system and transform a young, developing organization.</p><p><strong>KEY ACCOUNTABILITIES</strong></p><ul><li>Setting lean & continuous improvement strategy for APFZ</li><li>Introduce global best practices and innovation across Asyad Ports.</li><li>Ensure strong process ownership, governance, and change management mechanisms.</li><li>Design & implementation of new Asyad Ports & Freezones Operational Excellence System</li><li>Defining, & implement a new operational excellence strategy & system based on lean methodology for Asyad Ports & Freezones. Business objective is to deliver significant (multiple double-digit %) improvements in financial and operational performance. This is to be achieved through training our people in & executing on a clear, actionable continuous improvement methodology as part of a clear business system.</li><li>Delivery of Financial & Operational Improvement Scheme</li><li>The Operations Excellence Manager/Sr. Manager will be accountable together with functional leaders for delivery of financial improvement, not purely program activity.</li><li>Lead strategic initiatives to elevate port competitiveness.</li><li>Development of Lean Skills Across the Organisation</li><li>Having developed the system, the leader must be able to implement this across a range of operating sites & corporate functions through an engaging training program. Development of our people is the foundation for program success.</li><li>Lead initiatives that improve end-to-end value chain performance and ensure alignment between operations, commercial, maintenance, IT, and finance.</li><li>Lean Leadership</li><li>Recognised as the in-house expert, coach & guide on lean continuous improvement. The individual should have credibility as lean sensei for APFZ.</li><li>Kaizen Leadership</li><li>Personal lead the first, and most critical, kaizen events to improve the business.</li><li>Drive continuous improvement across port operations, focusing on efficiency, turnaround time, and cost optimization.</li><li>Stakeholder Collaboration</li><li>Work closely with APFZ leadership & units heads to integrate operational excellence initiatives seamlessly across all functions.</li><li>Manage internal & external stakeholders at various levels, while building & maintaining strong working relationships with the same.</li><li>Performance Monitoring</li><li>Develop the Operational Excellence performance management approach establishing where necessary key performance indicators (KPIs) and operational metrics to track the effectiveness of implemented processes.</li><li>Process Governance & Standardization</li><li>Enforce standardized SOPs, operational frameworks, and best practices across all ports/assets.</li><li>Ensure strong process ownership, governance, and change management mechanisms.</li><li>Support and advise new process standardization for new business units.</li><li>Support APFZ direction with technology & digital enhancement to assure lean management and process improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>QUALIFICATION, SKILLS, AND EXPERIENCE</strong></p><p><strong>Qualifications & Experience</strong></p><ul><li>Minimum 8 years in an operational excellence leadership role.</li><li>Demonstrable experience in creating & deploying a lean program in organisations from the ground up.</li><li>Clear track record of positive, sizeable, financial impact.</li><li>Experience in developing a new operations excellence program.</li><li>Background in port operations, maritime operations or logistics preferred. Other industries will be considered where the candidate has clear experience of new program development & deployment.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor s degree in Ports Management, shipping, engineering, or similar. A Master s degree is a plus.</li><li>Certifications</li><li>Lean Six Sigma Black Belts Certificate.</li><li>Other Professional or In-house certifications in lean management are highly desirable.</li></ul><p><strong>Skills</strong></p><ul><li>Lean leadership understanding & continuous improvement more broadly.</li><li>Strong stakeholder management & interpersonal skills.</li><li>Ability to lead and facilitate teams, often across multiple working sites and within a change management environment.</li><li>Excellent project management skills with a track record of successful project delivery.</li><li>Strong analytical and problem-solving abilities.</li><li>Capable to develop and lead training across the business.</li></ul><p><strong>Language Proficiency</strong></p><ul><li>Fluency in English is mandatory; proficiency in Arabic is considered a plus.</li></ul><p><strong>Adaptability</strong></p><ul><li>Willingness to travel nationally across Oman and internationally.</li></ul><p><strong>COMMUNICATIONS & WORKING RELATIONSHIPS</strong></p><ul><li>Internal CEO & COO. Leadership Team. All Departments.</li><li>External Consultants. MTCIT. Customs. Shipping Agents.</li></ul>
<p>The Nursery Teacher is responsible for fostering the academic, personal, and social development of pupils by delivering high-quality, engaging, and inclusive learning experiences aligned with the British Curriculum. Through effective planning, innovative teaching strategies, and continuous assessment, the Nursery Teacher promotes high standards of achievement while supporting the individual needs of every learner. The Nursery Teacher creates a positive, safe, and stimulating classroom environment that encourages curiosity, confidence, resilience, and a lifelong love of learning. They demonstrate professionalism, enthusiasm, and a commitment to nurturing pupils' intellectual, emotional, physical, and social well-being. Working collaboratively as part of the wider school community, the Nursery Teacher builds effective partnerships with teaching assistants, school leaders, administrative staff, and parents to ensure that every child receives the support and guidance needed to reach their full potential. The role requires a reflective practitioner who upholds the school's values, promotes safeguarding and student welfare, and contributes positively to the continuous improvement of teaching and learning across the school.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Certified Teacher</li><li>Minimum Education: Bachelor</li><li>Teaching Experience: 2+ years</li><li>Licenses & Certifications: Teaching Credential/License</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Design and deliver engaging sales and marketing training programs that align with business objectives and drive revenue growth.</li><li>Develop comprehensive training materials, including presentations, workshops, and e-learning modules, tailored to diverse learning styles.</li><li>Assess the effectiveness of training programs through performance metrics, feedback mechanisms, and post-training evaluations.</li><li>Identify skill gaps within the sales and marketing teams and implement targeted development plans to enhance performance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Marketing, Business Administration, Education, or a related field.</li><li>Minimum 5 years of progressive experience in sales, marketing, and corporate training.</li><li>Proven track record of designing and delivering successful sales and marketing training programs.</li><li>Expertise in adult learning principles and instructional design methodologies.</li></ul><p></p></section>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About the role</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.<br>
Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.<br>
Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<ul>
<li>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.</li>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls.</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes.</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments.</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients.</li>
<li>Developing internal and external relationships and reflecting PwC values in your day-to-day work when working in diverse teams.</li>
<li>Managing the engagement budget and economics.</li>
<li>Managing teams and the communication with the clients and stakeholders.</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way.</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan.</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits.</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls.</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations.</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls.</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost.</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function.</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow.</li>
<li>Ensuring adherence to compliance, quality and independence matters.</li>
<li>Commitment to continuous education and digital upskilling.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What will you bring?</h4>
<ul>
<li>You are ambitious and utilise opportunities to grow and develop.</li>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline.</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus.</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big four professional services firms.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Strong report writing and analytical skills.</li>
<li>Bilingual proficiency in Arabic and English (oral and written).</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager.</li>
<li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations.</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls.</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates.</li>
</ul></p><p></p>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About the role</h4>
<p>A career within Risk Consulting services will provide you with the opportunity to gain an understanding of an organisation’s objectives, regulatory and risk management environment, and the diverse needs of their critical stakeholders.<br>
Our purpose is to build trust in society and solve important problems. Therefore, our Risk Consulting practice focuses on helping organisations review and strengthen every aspect of their business, from people to performance, systems to strategy, and business planning to business resilience.<br>
Our Risk Consulting practice provides a wide range of services and business advice that is not limited to Internal Audit, Enterprise Risk Management, Policies and Procedures, Governance, Internal Control over Financial Reporting, Process Intelligence, Compliance as well as Technology Risk.</p>
<h4>What is expected from you?</h4>
<ul>
<li>As a Senior Associate, you will be reporting to Managers and higher grades, working as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.</li>
<li>Leveraging your skills and experience to become a trusted advisor to your clients on topics of risk and internal controls.</li>
<li>Engaging and dealing with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li>
<li>Working with clients to improve their internal control maturity and to help them in mitigating the risks they face by developing internal audit and risk management strategies to strengthen their existing controls and processes.</li>
<li>Identifying key risks, defining the audit methodology, and process improvement by understanding the client’s objectives, risks, control frameworks, systems and regulatory environments.</li>
<li>Building and maintaining meaningful relationships with clients, and taking part in researching and identifying opportunities on new or existing clients.</li>
<li>Developing internal and external relationships and reflecting PwC values in your day-to-day work when working in diverse teams.</li>
<li>Managing the engagement budget and economics.</li>
<li>Managing teams and the communication with the clients and stakeholders.</li>
<li>Helping clients navigate an evolving risk landscape by developing and executing test plans, identifying control effectiveness and improvements and reporting these to clients in an impactful way.</li>
<li>Providing on-ground support for the planning, implementation and administration of the clients’ Internal Audit Plan.</li>
<li>Working on Internal Audit engagements focusing on compliance, financial and operational related audits.</li>
<li>Conducting testing to evaluate the adequacy of the design and operating effectiveness of internal controls.</li>
<li>Drafting the audit findings, the related impact, potential risks, and recommendations.</li>
<li>Innovating and helping further develop our service offerings related to internal audit, risk and controls.</li>
<li>Planning and executing the engagements effectively to ensure completion of the projects within budgeted time and cost.</li>
<li>Assisting our clients in the deployment and development of their internal audit and internal control function.</li>
<li>Studying business functions, gathering information, evaluating output requirements and formats.</li>
<li>Reviewing the work of the associate levels and providing them on-job training, coaching and constructive feedback to help them grow.</li>
<li>Ensuring adherence to compliance, quality and independence matters.</li>
<li>Commitment to continuous education and digital upskilling.</li>
<li>Performing other procedures as necessary to support issuance of the assurance deliverables.</li>
</ul>
<h4>What will you bring?</h4>
<ul>
<li>You are ambitious and utilise opportunities to grow and develop.</li>
<li>A degree in Accounting, Finance, Risk Management, Governance, Industrial Engineering, or any related discipline.</li>
<li>Completed or pursuing a professional qualification, such as CIA, CPA, CRMA, CFE, CGRCP, PMP, or CMA is a plus.</li>
<li>Progressive experience at the Senior Associate level or at least 3-6 years working in internal audit preferably in one of the big four professional services firms.</li>
<li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li>
<li>Strong report writing and analytical skills.</li>
<li>Bilingual proficiency in Arabic and English (oral and written).</li>
<li>Business development and client relationship building skills.</li>
<li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li>
<li>Demonstrating strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client or manager.</li>
<li>Having a background in governance, risk management, and compliance with an up-to-date understanding of issues facing businesses and how to influence client conversations.</li>
<li>Experienced in assessment and testing of design and effectiveness of business controls.</li>
<li>Project management skills and ability to lead engagements from end to end and working directly with the partner and manager on the account.</li>
<li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li>
<li>Commitment to valuing differences and working alongside diverse people and perspectives.</li>
<li>Ability and willingness to travel frequently within the Middle East and worldwide where the project dictates.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span>We're recruiting a General Manager – Projects for one of our clients, who is a leading Civil engineering company based in Muscat, Oman. </span><br><br><b><span>About Our Client:</span></b><br><br><span>Our client is a leading civil engineering organization<span><span> that</span></span> specializes in innovative infrastructure, construction, and project management solutions. The organization is committed to delivering high-quality engineering services with a strong focus on safety, sustainability, and excellence across residential, commercial, and industrial projects in <span><span>Oman</span></span>.</span><br><br><b><span>Key Responsibilities:</span></b><br><br></span><ul><li><span><span>Develop a structured annual
operations plan to define operational priorities, milestones, and resource
requirements for each department at the start of every fiscal year</span></span><br></li><li><span><span>Monitor execution progress
monthly against the approved plan</span></span><br></li><li><span><span>Identify performance gaps and
direct HODs to implement corrective actions within defined timelines, while
recommending training, development, or HR actions to the MD</span></span><br></li><li><span><span>Conduct formal monthly HOD
performance reviews against departmental KPIs</span></span><br></li><li><span><span>Hold authority to recommend
disciplinary action, reassignment, or performance management proceedings for
any HOD in accordance with Group HR policy</span></span><br></li><li><span><span>Ensure all departments operate in
full compliance with the Corporate Governance Manual, Delegation of Authority,
and Authority Matrix</span></span><br></li><li><span><span>Monitor performance across all
six dimensions — budget, program, quality, EHS, commercial, and client
satisfaction — for every active project</span></span><br></li><li><span><span>Identify at-risk projects and
hold Project Managers accountable for on-time, on-budget, and on-quality
delivery</span></span><br></li><li><span><span>Review and approve project
mobilization plans, resource deployment strategies, and program baselines
before construction commences</span></span><br></li><li><span><span>Oversee the pre-contracts
department’s estimation quality, BOQ accuracy, and risk assessment rigor
across all active tenders</span></span><br></li><li><span><span>Monitor the post-contracts
department’s IPA submission cycle, variation register currency, and EOT claim
preparation for all active projects</span></span><br></li><li><span><span>Oversee the Procurement
department’s governance standards, including Approved Vendor List currency,
competitive tendering discipline, and compliance with Authority Matrix
thresholds</span></span><br></li><li><span><span>Monitor Group-wide financial
performance against the approved annual budget monthly in coordination with the
Finance & Accounts department</span></span><br></li><li><span><span>Maintain and update the Group’s
operational risk register, ensuring all significant financial, operational,
compliance, and strategic risks are identified, assessed, and mitigated</span></span><br></li><li><span><span>Ensure the EHS department
maintains full compliance with ISO 45001:2018, ISO 14001:2015, and Omani EHS
legislation across all projects</span></span><br></li><li><span><span>Review and approve all
departmental manpower requisitions, ensuring alignment with the approved
workforce plan and budget, while monitoring Group-wide Omanisation ratios by
department and grade</span></span><br></li><li><span><span>Ensure the Group’s regulatory
standing is maintained without interruption</span></span><br></li><li><span><span>Oversee the IT department’s
management of the ERP system (Build Superfast), cybersecurity framework,
infrastructure uptime, and digital transformation initiatives</span></span><br></li><li><span><span>Compile, review, and submit the
monthly Group MIS operational report to the MD, ensuring all departmental KPI
inputs are received, validated, and presented with accurate commentary</span></span><br></li><li><span><span>Prepare weekly operations
briefing notes for the MD</span></span><br></li></ul><br><span>Requirements</span><ul><li><span><span>Bachelor’s degree in Civil,
Mechanical, or Electrical Engineering</span></span><br></li><li><span><span>Proven 15–20 years of experience
in the construction industry</span></span><br></li><li><span><span>4–8 years of experience working
as a GM or in an equivalent position</span></span><br></li><li><span><span>Proficiency in MS Project,
Primavera P6, AutoCAD (essential for drawing review), and Microsoft Office
applications including Excel and Word</span></span><br></li><li><span><span>Good command of written and
spoken English</span></span><br></li><li><span><span>Ability to work in a fast-paced
and deadline-driven environment</span></span><br></li></ul><br><span>Benefits</span><ul><li><span><span>Employee Benefits as per the Oman Labor Law</span></span><br></li><li><span><span>Competitive Salary </span></span><br></li></ul><br> </div>
<p><br></p><p>Job Purpose</p><p>This is a business-critical role that owns end-to-end operational management of Friendi Mobile s and Friendi Pay s Direct Sales (Promoter) channel. The Senior Specialist Promoter Coordination acts as the operational backbone connecting frontline promoter teams with senior leadership decision-making driving commercial visibility, performance governance, forecasting accuracy and incentive administration across the entire channel. The role is directly accountable for translating field activity into accurate, real-time insights that protect Gross Adds, revenue and channel profitability, and for continuously improving productivity and efficiency through automation and AI-enabled ways of working in line with Beyond ONE s ambition to Think Beyond and Deliver for Impact.</p><p>Main Duties/ Responsibilities</p><ul><li>Own end-to-end operational planning for the Direct Sales / Promoter channel building daily, weekly and monthly deployment plans by team, location, location type, and channel targets (SIMs, AWRs) aligned to commercial KPIs.</li><li>Design, build and continuously improve real-time visibility reports and executive dashboards (Excel, Power Query/Pivot, Power BI) that give Direct Sales leadership instant, accurate insight into channel, commercial and promoter performance.</li><li>Leverage AI-enabled productivity tools (e.g. ChatGPT, Claude, prompt engineering) to automate reporting, accelerate analysis and continuously improve the efficiency and speed of channel operations.</li><li>Calculate, validate and govern weekly and monthly promoter commissions and incentive structures, ensuring accuracy, transparency and alignment with approved commercial models; review outcomes with the Direct Sales Manager.</li><li>Own the end-to-end promoter payment cycle, ensuring 100% timely and accurate weekly and monthly payouts.</li><li>Act as the operational point of escalation for promoter, channel and customer issues, coordinating cross-functionally with IT, BI, Finance and Customer Care to drive fast resolution and protect channel performance.</li><li>Develop data-driven forecasting models and target-setting methodologies for the promoter channel, improving planning accuracy and supporting sustainable Gross Add and revenue growth.</li><li>Conduct ongoing commercial and channel performance analysis identifying risks, gaps and growth opportunities and translate findings into clear, actionable recommendations for senior management.</li><li>Ensure every promoter is fully briefed and enabled on current offers, promotions, FRiENDi mobile s unique selling points, and best-practice customer engagement, so the brand is consistently represented at its best.</li><li>Partner with the Direct Sales Manager to plan, execute and evaluate the ROI of promotional campaigns and channel activities, optimizing budget allocation and execution quality.</li><li>Champion continuous improvement across the promoter operating model proactively identifying automation, AI and process opportunities that lift channel efficiency, productivity and promoter performance.</li></ul><p>Performance measurement criteria</p><ul><li>Visibility Reports (Daily, Weekly & Monthly Visibility Reports)</li><li>Timely preparation of promoter payments (Commissions & payouts)</li><li>Gross Add Targets</li><li>Quality Of Sales Targets (Recharge %, M1 A30Days ARPU, High Value Subscriptions)</li><li>Promotion Planning & Executions</li><li>Reporting automation, turnaround-time improvement and adoption of digital & AI-enabled tools</li><li>Forecast accuracy and KPI governance across the Direct Sales / Promoter channel</li></ul><p>Job requirements:</p><p>Professional qualification</p><ul><li>3-5 years progressive experience in Sales Coordination, Sales Planning, Commercial/Business Analytics or Channel Operations within telecom or a fast-paced direct sales environment, including exposure to commission/incentive management, performance reporting and cross-functional stakeholder management.</li></ul><p>Education</p><ul><li>Bachelor s degree in Business Administration, Commerce or a related field, or equivalent education and work experience</li></ul><p>Other skills</p><ul><li>Self-motivated and results-driven, with the ability to work with minimal supervision while managing multiple concurrent processes and deadlines.</li><li>Advanced Excel skills (Power Query, Power Pivot, formulas, dashboard design); working knowledge of Power BI or similar BI/visualization tools is strongly preferred.</li><li>Ability to use AI productivity tools (e.g. ChatGPT, Claude, prompt engineering) to automate reporting, accelerate analysis and improve day-to-day efficiency.</li><li>Strong analytical and commercial mindset, with the ability to translate data into clear, actionable business decisions.</li><li>Excellent interpersonal, communication and presentation skills, with the ability to influence stakeholders at all levels.</li><li>Fluency in written & spoken English.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years progressive experience in Sales Coordination, Sales Planning, Commercial/Business Analytics or Channel Operations within telecom or a fast-paced direct sales environment, including exposure to commission/incentive management, performance reporting and cross-functional stakeholder management.</li><li>Bachelor s degree in Business Administration, Commerce or a related field, or equivalent education and work experience</li><li>Self-motivated and results-driven, with the ability to work with minimal supervision while managing multiple concurrent processes and deadlines.</li><li>Advanced Excel skills (Power Query, Power Pivot, formulas, dashboard design); working knowledge of Power BI or similar BI/visualization tools is strongly preferred.</li><li>Ability to use AI productivity tools (e.g. ChatGPT, Claude, prompt engineering) to automate reporting, accelerate analysis and improve day-to-day efficiency.</li><li>Strong analytical and commercial mindset, with the ability to translate data into clear, actionable business decisions.</li><li>Excellent interpersonal, communication and presentation skills, with the ability to influence stakeholders at all levels.</li><li>Fluency in written & spoken English.</li></ul>
<p><h4>About Al-Futtaim</h4>
<p>Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.</p>
<h4>Overview of the role</h4>
<p>The role of PRO involves providing efficient and compliant Government Relations support by managing immigration, residency, and regulatory transactions with government authorities. The primary purpose is to ensure the timely processing of employee-related services, maintain accurate documentation, and facilitate effective communication between the Company and external government entities. The PRO supports business continuity by ensuring compliance with applicable laws and regulations while delivering responsive administrative support to internal stakeholders, thereby fostering strong relationships with government officials and internal departments.</p>
<h4>What you will do</h4>
<p><strong>Immigration & Visa Services</strong><br>
<li>Process and submit all types of employment and residency visa applications.</li>
<li>Submit manual visa applications and supporting documents where required.</li>
<li>Follow up on delayed visa applications and provide status updates.</li>
<li>Submit requests for amendments and corrections to employee immigration records.</li>
<li>Coordinate directly with immigration officers to obtain approvals and resolve application-related issues.</li>
<li>Ensure compliance with immigration regulations and company requirements.</li></p>
<p><strong>Residency Card Services</strong><br>
<li>Process first-time resident card registrations.</li>
<li>Handle residency card renewals and replacements.</li>
<li>Submit and collect residency cards from the relevant authorities.</li>
<li>Process corrections and updates to employee personal information.</li>
<li>Monitor and follow up on all residency-related applications.</li></p>
<p><strong>Government Liaison & Regulatory Support</strong><br>
<li>Deliver and follow up on official correspondence with the Ministry of Labour and other government entities.</li>
<li>Submit applications, requests, and supporting documents to relevant authorities.</li>
<li>Process and follow up on transactions with municipalities and regulatory authorities.</li>
<li>Visit government departments to obtain information, collect documents, and resolve administrative matters.</li>
<li>Maintain effective relationships with government officials and stakeholders.</li></p>
<p><strong>Medical & Employee Documentation Support</strong><br>
<li>Submit employee medical examination forms to relevant authorities and medical centers.</li>
<li>Collect completed medical reports and ensure proper documentation.</li>
<li>Assist employees with government-related documentation and procedural requirements.</li></p>
<p><strong>Mail & Document Administration</strong><br>
<li>Collect official mail and correspondence from Oman Post.</li>
<li>Deliver outgoing correspondence to government and external entities.</li>
<li>Receive, distribute, and track incoming and outgoing documents.</li>
<li>Maintain organized records and filing of official correspondence and government documents.</li></p>
<p><strong>Vehicle Registration Services</strong><br>
<li>Process vehicle registration renewals and related documentation.</li>
<li>Coordinate with relevant authorities to ensure compliance with licensing requirements.</li></p>
<p><strong>Status Reporting</strong><br>
<li>Prepare and submit periodic status reports on all Government Relations transactions, including visas, residency cards, labour approvals, and other government-related matters.</li>
<li>Maintain accurate records and trackers for all pending, completed, and overdue transactions.</li>
<li>Escalate critical issues, delays, and compliance risks to management in a timely manner.</li>
<li>Provide regular updates to stakeholders on the progress of government-related applications and requests.</li></p>
<p><strong>Administrative & Team Support</strong><br>
<li>Provide administrative support to the Government Relations team.</li>
<li>Assist colleagues with operational and government-related requirements.</li>
<li>Support office operations and departmental activities.</li>
<li>Perform additional Government Relations and administrative duties as assigned.</li></p>
<h4>Required skills to be successful</h4>
<li>Strong knowledge of Omani immigration, visa, residency, and labour procedures.</li>
<li>Proficiency in using relevant government portals and e-services (e.g., ROP, MOL, and other government platforms).</li>
<li>Excellent communication, coordination, and follow-up skills.</li>
<li>Fluency in Arabic and English (spoken and written).</li>
<h4>What qualifies you for the role</h4>
<li>Diploma or Bachelor's degree in Business Administration, Public Administration, Public Relations, or a related field.</li>
<li>2-3 years of experience in Government Relations, Public Relations (PRO), Immigration Services, or a similar administrative role.</li>
<li>Practical experience dealing with the Royal Oman Police, Ministry of Labour, Civil Status Department, municipalities, and other government authorities.</li>
<li>Valid Omani driving licence and willingness to travel to government authorities as required.</li>
<p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p>
<p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p>
<p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. </p><br><p>Customer Success Acount Manager Intern(CSAM) understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing. Promotes adoption of technology by helping the customer optimize the utilization of their our products, demonstrating features beyond core functionality, ensuring Best Practice adoption. Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization inside of your company.</p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Program Start Date: January 2027</strong></p><br><p><strong>About:</strong> This internship is tailored for <strong>Omani Nationals</strong>, aiming to accelerate Omani employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>This internship is <strong>a paid six-month</strong> training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: </strong>The <strong>6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>: <em>Onboarding & Skilling Bootcamp (1 month)</em></p><br><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul><p><strong>Phase two:</strong> <em>On-the-job training (5 months)</em></p><br><ul><li>Joining as an <strong>CSAM</strong> for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams</li><li>Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.</li><li>Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.</li><li>Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.</li><li>Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field. </li><li>Omani nationality.</li><li>Legally authorized to work in Oman (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Displays stakeholder and relationship management.</li><li>Excellent verbal and written communication, analytical and presentation skills. </li><li>Technical Certification (e.g., cloud technology- Azure) are preferred but not required. </li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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Oman </div>
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<p>Commercial & Technical Sales: Identify, cultivate, and manage sales leads for refining/petrochemical catalysts, adsorbents, ceramic media, and process technology offerings across Oman industrial accounts.<br>
Technical Proposals & Clarifications: Review client RFQs (Request for Quotations), understand feedstocks and processing constraints, coordinate technical design reviews, and compile compliant commercial/technical bids.<br>
Client Relationship Management: Maintain active contact with process engineers, procurement officers, and plant managers at key Omani industrial sites.<br>
Market & Tender Tracking: Track upcoming turnaround/shutdown schedules, catalyst replacement cycles, and major operational upgrade tenders across Oman.<br>
Technical Presentations & Product Demos: Present technology capabilities, unit performance optimization cases, and yield/selectivity benefits to client engineering teams.<br>
Commercial Execution: Follow up on bids, lead contract negotiations, manage purchase order processing, and ensure smooth delivery schedules in coordination with logistics and field service teams.
</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor’s Degree in Chemical Engineering (Petroleum Engineering with relevant process experience).
Experience: 1 to 4 years in technical sales, proposal engineering, or unit operations within the refining, gas processing, or petrochemical sectors.
Technical Familiarity:
Exposure to technology domains (e.g., Hydroprocessing, Catalytic Reforming, Sorbex/Adsorption separation, Molecular Sieves, Hydrogen production, or Gas Treatment).
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<p>Purpose: As part of the Sales & Marketing department, provide support to the Regional Sales Manager Oman in implementing marketing strategy to maximize sales and increase revenue for OCI through EPC Contracts, Projects and Distributors market thereby achieving the business plan objectives set by the company. Summary of the Job Role: To manage sales of the company s products through EPC, contracts, projects and distributors in the market to ensure consistent, profitable growth in sales revenues. To identify opportunities and develop action plans to improve short and long term sales and generate revenue. Key Deliverables: Support and facilitate the development and implementation of organization s business/marketing plan. Responsible to coordinate and handle the EPC, Contracts, Projects and Distributors account through personal contacts, telephone, email, etc. and build a rapport with top decision makers. Identify and evaluate the changes in the marketing environment and develop appropriate response. Coordinate to exchange required technical data of the products with the customers in consultation with the technical department. Arranging product approval from consultants and contractors. Responsible to prepare costing, prepare technical and commercial proposal and processing orders for customers including coordination with technical and logistics departments. Follow-up on the status of orders and resolve any queries, technical or commercial, in conjunction with the technical/project team department and the Manager respectively. Based on sales orders, responsible for booking metals at the London Metal Exchange in coordination with finance. Follow-up payments with the finance and the logistics departments. Responsible to handle all customer queries including inspection requests if any. Coordinate with the Customer Support Service department for issue of sales order and related documentation and to prepare invoice for the customers. Oversee smooth flow of transfer of goods and after sale service (if required). Plans, organizes and priorities the following activities on a regular basis; customer prospecting calls, customer appointments, customer care visits, customer follow-up calls, customer training, demonstrations and internal meetings. Submit sales quotations and negotiate / follow up with customers for translating enquiries into sales orders Processing of Sales Orders while ensuring the necessary technical approvals from customers Internal coordination with planning and technical departments for processing enquiries as well as sales orders, and timely execution of orders Coordination with CSS department and QC for inspection by customers, if any, and ensure timely dispatch clearances Ensure timely collection of payments by follow-up through submission of proper documentation to customer Pre and After sales support for dispatches made to consultants against tenders including follow-up for P.O., client inspections at factory, arranging timely dispatch clearances against PO received from customers, coordinating with factory for dispatches, submission of invoices and Delivery notes to customers, follow-up for payments, etc.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications :</b><p>Bachelors in Business Administration with specialization in marketing / Diploma in Marketing/ Commerce/ Economics. Degree in Engineering (Mechanical/Electronics/Electrical) preferred</p><b>Skills/Knowledge:</b><ul><li>Strong networking ability</li><li>Excellent time management skills</li><li>Marketing/ Selling Skills.</li><li>Excellent negotiation skills.</li><li>Excellent written and oral communication skills.</li><li>Proficient in MS office and other report writing tools.</li><li>Excellent team leader/ player and motivator.</li><li>Ability to dynamically adapt to market changes in demand.</li><li>Presentation Skills.</li><li>Able to effectively negotiate and influence at all levels.</li></ul><b>Experience:</b><ul><li>10+ years experience in related industries within Middle East.</li><li>3-5 years Experience in Sales & Marketing in Cable Manufacturing Industry.</li></ul><b>Business Understanding:</b><p>Excellent understanding of the overall business operations is essential.</p>