Database administrator DBA Jobs in Oman 2026

Naukri Gulf

Mass Segments

On-site - Oman - muscat 2 July 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Responsible for overall performance of Personal Banking Group (PBG) Mass Segments (Children Banking/Salaried Banking/Najahi Business Banking). Responsible to achieve business growth targets, profitability, implementing strategy, achieve digital transformation of segments, people management/staff development. Principal Accountabilities o To establish, maintain productivity of a portfolio of various mass segment customers within Personal Banking in line with budgetary target of the management. The objective is to generate revenue for the Bank through ensuring professional management of each segment by growing the segment and increasing cross-sell among existing customers operating within direction and guidance of the Bank's policies. o Ensuring each Business head has strategy to achieve annual budget and medium-term growth plans. A regular review of the strategy implementation to ensure that targeted progress is achieved o Contribute to overall strategy formulation in discussion with the General Manager bringing to attention market knowledge, competitor analysis, innovation, efficiency, customer service improvement ideas, process reengineering, and structuring profitable retail/investment deals. o Monitor market and competitor activities and strategies to ensure that opportunities for new business are not overlooked and bank's market share is retained in all the segments under management. o Remain up-to-date in coaching segment managers as a technical resource/advisor to the Division on matters, e.g. new clients, product suitability and market trend. o Provide expertise, experience and training to team members to enhance quality of work, efficiency and results. o Ensures that all marketing/administrative/HR functions including advertisement promotions, market feedback, regular customer calls, periodic reviews of portfolios, training, staff development etc are performed. Creating talent pool for key positions and keeping attrition rate under control while ensuring staff is highly motivated, well-trained continuously on new skill sets and satisfied with their role and assigned KPls</div></section><section>Desired Candidate ProfileProven leader with successful track record in Personal Banking and managing multiple diverse customer segments o Post graduate in Business Management, Finance, or Marketing with over 15 years of banking and exposure to different areas of Personal, Private or Corporate Banking o Experience in managing large and diverse teams o Excellent oral and written communication skills so as to communicate credibly and effectively with all levels of staff and external agencies. o Good interpersonal skills, tact, maturity, flexibility and an empathic approach. Excellent communication and presentation skills. o Strong Knowledge of PC/IT/MIS operations.</section>

Naukri Gulf

Senior Site Engineer-C&I

On-site - Oman - muscat 16 June 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">WSP is seeking Senior site engineer I & C for ensuring that all electrical and instrumentation & control, metering and monitoring system, telecommunication system, cyber security system, fire detection system, security system installations and activities on the pipeline project Closed/Open Cycle Gas Turbine Projects and Sub station Projects meet industry standards, project specifications, and regulatory requirements.This role will required to conduct inspections, tests, and audits to verify that the construction and installation processes are executed correctly and safely. collaborating with project managers to develop project plans and schedules, ensuring that milestones are met on time and within budget, and monitoring and reporting project progress to senior management. Minimum of 10 years of experience in electrical and I&C inspection, preferably within the pipeline or oil & gas industry. Proven experience with pipeline project standards and practices Closed/Open Cycle Gas Turbine Projects and Sub station Projects. In-depth knowledge of electrical and I&C systems, including control systems, instrumentation, and electrical equipment. Familiarity with industry standards and codes.Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today.Project Management:<ul><li>Manage and oversee I&C activities and interfacing from inception to completion.</li><li>Ensuring compliance with contract requirements, design specifications, applicable codes and regulatory requirements to ascertain quality and safety.</li><li>Be well versed with the applicable codes, local regulations and industry standards to discharge duties.</li><li>Collaborate with project managers, site staff, engineers, and contractors to develop project plans and schedules.</li><li>Prepare project progress reports, documentation, and as-built drawings for client review and approval.</li><li>Ensure the timely completion of I&C project milestones within the allocated budget.</li><li>Regularly report on project progress to senior management.</li></ul>I&C System Design:<ul><li>Review of site related documentations like method statements, installation drawings, site testing procedures etc.</li><li>Review of decommissioning study, feasibility study and associated risk assessment.</li><li>Review and interpret I&C engineering drawings and specifications.</li><li>Provide technical support during construction activities and resolve any issues or discrepancies that may arise.</li><li>Collaborate with design teams to review engineering drawings, specifications, and technical documents.</li><li>Addressing technical queries and providing solutions to any challenges encountered during implementation.</li><li>Provide valuable input into the design phase to optimize I&C systems.</li><li>Ensure strict compliance with local codes and regulations.</li></ul>Inspection and Testing:<ul><li>Conduct thorough inspections of electrical and I&C installations to ensure compliance with project drawings, specifications, and industry standards.</li><li>Perform testing and commissioning of electrical and I&C systems, including but not limited to, loop checks, function tests, and system performance verification.</li><li>Document and report any non-conformances or defects and follow up on corrective actions.</li><li>Raising the NCR (Non-Compliance Report) as and when any non-compliance found by EPC/contractors.</li><li>Also, guide the EPC/contractors to resolve the issues to meet the project requirements/codes and standards.</li><li>Closely monitor, guide and regulate the interfacing issues between contractors and providing heads up to avoid re-work.</li><li>Investigate and report any safety incidents or near misses.</li><li>Oversee preventive and corrective maintenance activities.</li></ul>Quality Assurance/Quality Control:<ul><li>Review and verify material and equipment certifications, ensuring they meet project requirements and standards.</li><li>Conduct routine audits of subcontractors and suppliers to ensure adherence to quality plans and procedures.</li><li>Maintain accurate and detailed inspection records, reports, and logs.</li></ul>Safety and Compliance:<ul><li>Ensure all work is performed in compliance with health, safety, and environmental regulations.</li><li>Participate in safety meetings and provide input on safety issues related to electrical and I&C work.</li><li>Verify that all electrical and I&C installations comply with national and international codes and standards (e.g., NEC, IEC).</li></ul>Coordination and Communication:<ul><li>Liaise with construction teams, engineering, and other stakeholders to resolve technical issues.</li><li>Provide technical support and guidance to ensure that all installations meet design and functional requirements.</li><li>Communicate inspection results and quality issues to the QA/QC Manager and relevant project personnel.</li></ul></div></section><section>Desired Candidate Profile<ul><li>Minimum of 10 years of experience in electrical and I&C inspection, preferably within the pipeline or oil & gas industry.</li><li>Proven experience with pipeline project standards and practices Closed/Open Cycle Gas Turbine Projects and Sub station Projects.</li><li>In-depth knowledge of electrical and I&C systems, including control systems, instrumentation, and electrical equipment.</li><li>Familiarity with industry standards and codes.</li></ul></section>

Full Time Gulf Talnet

Butler Service Desk Agent

On-site - Oman - muscat Tuesday

Customer Service

<h4>Position summary</h4> Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist

Full Time Gulf Talnet

Assistant Loss Prevention Manager

On-site - Oman - muscat 13 August 2026

Security & Safety

<h4>Position summary</h4> Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor closed circuit televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;

6 to 8 years Naukri Gulf

Civil Engineer

On-site - Oman - Oman 13 August 2026

Engineering

1. Job Title : Asst Project Manager Knowledge: 1. Ability to read drawings and supervise site execution.2. Strong coordination, quality control, and manpower management skills. Experience: 10-12 years (GCC required) IndustryExposure: Hospital/Commercial/ Residential Projects Mandatory Qualification: Bachelor's degree in relevant engineering discipline 2. Job Title : Project Engineer Knowledge: 1. Ability to read drawings and supervise site execution.2. Strong coordination, quality control, and manpower management skills. Experience: 10-12 years (GCC 810 years) (Hospital/Commercial/ Residential Projects) Mandatory Qualification: Bachelor's degree in relevant engineering discipline 3. Job Title : Civil Engineer Knowledge: 1. Ability to read drawings and supervise site execution.2. Strong coordination, quality control, and manpower management skills. Experience: 68 years (GCC 46 years) (Hospital/Commercial/ Residential Projects; Qualification: Bachelor's degree in Civil Engineering 4. Job Title : Quantity Surveyor Knowledge: 1. Ability to read drawings and supervise site execution.2. Strong coordination, quality control, and manpower management skills. Experience: 810 years (GCC 56 years,)Hospital/Commercial/Residential Projects) Qualification: Bachelor's degree in Civil Engineering 5. Job Title : Civil Foreman Knowledge: 1. Ability to read drawings and supervise site execution.2. Strong coordination, quality control, and manpower management skills. Experience: 1 012 years (GCC 6 years), Hospital/Commercial/Residential Projects) Qualification: Diploma / Bachelor in Electrical EngineeringDesired Candidate Profile<ul><li> </li></ul>

Full Time Gulf Talnet

Loss Prevention Officer

On-site - Oman - muscat 11 August 2026

Security & Safety

<h4>Position summary</h4> Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist

1 to 6 years Naukri Gulf

Logistics Superintendent

On-site - Oman - muscat 3 August 2026

Logistics, Supply Chain & Procurement

The Logistics Superintendent is part of the Supply Chain & Marine team for the MARSA LNG Bunkering Project. In this key role, he/she will oversee the coordination of all Logistics activities to ensure objectives are met safely and efficiently. As a key member of the Supply Chain team, he/she will report directly to the Supply Chain & Marine Manager. The Logistics Superintendent is directly responsible for the accomplishment of MARSA LNG Operations by providing back-office Logistics coordination from Muscat office, contributing to safe, timely and cost-effective Logistics Operations. The job holder ensures the efficient coordination of personnel, equipment and services flows in full compliance with technical, commercial, and safety requirements during construction, commissioning, startup and production phase of the Marsa LNG Bunkering Project. The job holder acts as a key interface between technical teams, suppliers, and leadership to secure high-quality services and materials while upholding governance, transparency, and operational excellence. He/She will be a major actor in ensuring the readiness of all resources through proper and efficient management of the related Logistics Contracts. The job holder works in close coordination with the Sohar site Logistics team and multiple internal and external stakeholders to ensure Logistics Operations are executed in compliance with Company procedures, HSE requirements, and local regulations.

2 to 7 years Naukri Gulf

Coordinator Rider On Ground Ops

On-site - Oman - Oman 23 July 2026

Logistics, Supply Chain & Procurement

Job DescriptionMonitor and improve Rider Performance and Compliance. Lead Rider Recruitment for the allocated zones. Lead the team to complete Ad-hoc tasks and projects. Lead a Team of Rider Coordinators and/or Rider Captains. Document weekly updates on all logistics operations KPIs to line-manager along with actionable improvement items. Monitor, Control, and Optimize our internal Service Level KPIs on allocated zones and rider-level. Manage rider rooster with proper allocation of shifts/breaks/off-days etc. Supervises rider onboarding and training schedule with Rider Trainer and Rider Supervisor. Inventory management and usage compliance of Rider equipment. Oversee and decrease rider-level cancellations, and ensure an action plan has been developed and executed. Groom rider quality (behavior, appearance, professionalism, presentational etc). Setting up a performance improvement plan to improve performance of low performing riders. Monitor riders performance on individual level and responsible for coaching/warning riders. Audits fleet appearance & rider behavior via on ground visits.Desired Candidate ProfileQualifications<ul><li>Bachelor's Degree</li><li>2+ years of experience in food/grocery tech industry is highly preferred</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc</li><li>Strong communication skills, both written and verbal.</li><li>Influencer and negotiation with good public speaking and presentation skills</li><li>People management skills: Experience in managing a bigger group of people</li></ul>

1 to 3 years Naukri Gulf

People and Culture Supervisor

On-site - Oman - muscat 17 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> As People & Culture Supervisor, you will be responsible for the following duties:<ul><li>Responsible for recruitment activities, including coordinating interviews, preparing offers/ contracts, and facilitating the hiring process.</li><li>Execute seamless onboarding, offboarding, and employee lifecycle processes for assigned business units.</li><li>Foster positive employee relations and support initiatives that enhance engagement, productivity, and morale.</li><li>Administer and ensure compliance with People & Culture policies and procedures.</li><li>Maintain accurate and up-to-date employee records and documentation.</li><li>Manage colleague communication channels, including noticeboards and internal engagement platforms.</li><li>Plan, coordinate, and support colleague engagement activities and events.</li><li>Oversee the upkeep of colleague facilities, including locker rooms, colleague cafeteria, rest areas, and notice boards.</li><li>Perform any other reasonable duties as assigned by the manager.</li></ul></div></section><section>Desired Candidate Profile<h2>As People & Culture Supervisor, we expect you to have:</h2><ul><li>Diploma or Degree in Business Management, Human Resources Management, or a related field.</li><li>Minimum 1 year of experience in a similar role.</li><li>Previous experience in the hospitality, hotel, or tourism industry is preferred.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong interpersonal and relationship-building skills.</li><li>Proficiency in Microsoft Office applications.</li><li>A proactive, people-oriented, and service-driven approach.</li><li>Strong initiative, eagerness to learn, and attention to detail.</li><li>Commitment to professional ethics and values.</li></ul><h2> </h2></section>

Full Time 15 to 25 years Naukri Gulf

General Manager – Aluminium & Facade Works

On-site - Oman - muscat 9 June 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The General Manager – Aluminium & Facade Works is a senior leadership role with in comapny Facade Sub-Contracting Division. Operating directly under the Head of Aluminium, Glass, Carpentry & Fitout, the GM is accountable for the full P&L, technical delivery, commercial performance, and strategic growth of the Aluminium Facade business line. The incumbent will mirror the structure of the existing GM – Fitout and GM – Glass positions, completing a unified divisional leadership team. The role demands a rare blend of deep technical mastery in aluminium systems, sharp commercial acumen, disciplined project and contract governance, and the executive presence to expand the business into new regional markets </div></section><section>Desired Candidate ProfileTechnical Depth Proven expertise in curtain wall (stick, unitised), SSG, window wall, cladding systems, and fire-rated facades. Hands-on experience with mock-up testing, facade audits, and system certifications. Contract Knowledge Deep understanding of FIDIC Red, Yellow & Silver Books, NEC, SBD, and bespoke GCC subcontract forms. Demonstrated track record of claims preparation, negotiation, and recovery. Commercial Track Record Experience managing annual revenue portfolios in excess of OMR 10 million (or equivalent). Proven ability to protect and improve margins in a competitive tendering environment. </section>

1 to 6 years Naukri Gulf

HR Assistant

On-site - Oman - Oman 27 July 2026

Human Resources

POSITION SUMMARY Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File, track, and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (e.g., with regard to employment, recruitment, transfers, and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law. Follow all company and safety and security policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Desired Candidate ProfileEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

3 to 8 years Naukri Gulf

Chef de Partie

On-site - Oman - Oman 24 July 2026

Administration

POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Desired Candidate ProfileEducation: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

Naukri Gulf

Commis-I

On-site - Oman - Oman 7 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</div></section><section>Desired Candidate ProfileEducation: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</section>

Naukri Gulf

Chef de Partie

On-site - Oman - Oman 2 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</div></section><section>Desired Candidate Profile<ul><li>Education: Technical, Trade, or Vocational School Degree.</li><li>Related Work Experience: At least 3 years of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul></section>

Bayt

Senior EB CS & Complaints Specialist

On-site - Oman 8 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> JOB PURPOSE: As the first point of contact for customer queries and complaints across Employee Benefits (EB), this role is responsible for delivering a consistently high standard of customer service and complaint resolution. The role involves investigating, responding to, and resolving customer complaints in a timely and compliant manner, while conducting root cause analysis and driving corrective action plans to prevent recurrence. With a primary focus on Oman operations, the role also provides cross-functional support across non-Oman markets complaints. It requires strong stakeholder coordination, proactive issue resolution, and a continuous focus on enhancing customer experience and service quality. JOB DESCRIPTION:   <ul><li>Serve as the first point of contact for walk-in customers in Oman, ensuring a positive, professional, and efficient service experience</li><li>Manage and resolve Group (Employee Benefits) complaints for Oman and the wider Gulf region, ensuring compliance with regulatory requirements and internal SLAs</li><li>Oversee and track MedNet (MN) complaints for Oman, ensuring timely resolution and proper escalation where required.</li><li>Investigate complaints thoroughly by reviewing documentation, engaging with complainants, and assessing all relevant information to determine validity and appropriate resolution.</li><li>Respond to both regulatory and non-regulatory complaints within defined timelines, ensuring accuracy, fairness, and completeness.</li><li>Analyze information gathered during investigations to identify root causes, trends, and systemic issues impacting customer experience.</li><li>Draft clear, comprehensive responses that address all complaint points, including the ability to present complex issues in a structured and easily understood manner.</li><li>Ensure customers are kept informed throughout the complaint lifecycle, including regular updates and final resolution outcomes.</li><li>Record, track, and monitor complaints across all stages, ensuring proper documentation and audit readiness.</li><li>Prepare executive-level complaint summaries and reports for Senior Management, highlighting key issues, trends, and risk areas.</li><li>Identify and communicate emerging trends, root causes, and service gaps, recommend and implement process improvements to enhance customer experience and operational efficiency.</li><li>Support the Complaints & Continuous Improvement Manager in strengthening complaint handling frameworks, procedures, and governance.</li><li>Prepare and submit periodic regulatory reports in line with agreed SLAs and local regulatory requirements.</li><li>Support complaint-related audits, including internal and external audits, by ensuring documentation, controls, and processes meet compliance standards.</li><li>Liaise with local regulators and internal stakeholders to ensure alignment with regulatory expectations and service excellence standards. KEY DELVIERABLES:</li><li>Communicate with external and internal customers as well as local regulators to address and resolve complaints within the required SLA.</li><li>Work internally with all relevant stakeholders (operations, claims, legal, finance, compliance etc) to review complaints, diagnose root causes and recommend action.</li><li>Timely resolution of EB customer queries and complaints.</li><li>Effective oversight and closure of MN complaints in Oman.</li><li>Seamless handling of walk-in customers with high service standards.</li><li>Cross-market support for complaints (non-Oman and retail).</li><li>Accurate reporting, trend analysis, and continuous improvement initiatives. COMMUNICATIONS & WORKING RELATIONSHIPS:</li><li>Communicate with external and internal customers as well as local regulators to address and resolve complaints within the required SLA.</li><li>Work internally with all relevant stakeholders (operations, claims, legal, finance, compliance etc) to review complaints, diagnose root causes and recommend action. FRAMEWORKS, BOUNDARIES, & DECISION-MAKING AUTHORITY: </li><li>Reports to Business Controls Manager.</li><li>No Financial authority. QUALIFICATIONS, EXPERIENCE, & SKILLS: </li><li>2-5 years of relevant experience in insurance or financial organization</li><li>Oral & Written communication skills in English, Arabic and Hindi</li><li>Bachelor’s degree or equivalent.</li><li>Strong knowledge of the financial services industry and the operational transactions and processes supported.</li><li>Excellent organizational skills with the ability to multi-task effectively.</li><li>Demonstrated knowledge of MS Office applications; and be proficient in their use.</li><li>Exposure to a customer service role is an added advantage.</li><li>Knowledge of the regulations governing the insurance industry in Gulf region (Oman, UAE, Kuwait, Bahrain, Qatar) COMPETENCIES REQUIRED:</li><li>Strong understanding of compliance and regulatory requirements</li><li>Strong customer service and complaint handling expertise</li><li>Strong problem solving, analytical skill and influencing skills.</li><li>Strong interpersonal, verbal, and written communication skills.</li><li>Ability to meet deadlines and effective time management.</li><li>Excellent communication and stakeholder management skills</li><li>Highly organized and able to manage and prioritise workload to deliver targets.</li><li>Knowledge of Employee Benefits / Health Insurance operations</li></ul> </div>

8 to 15 years Naukri Gulf

Project Manager

On-site - Oman - Oman Tuesday

Engineering

Job Description: Technical Project Manager Experience: 8+ years Key Responsibilities Manage projects from initiation through implementation and closure. Define project scope, timelines, milestones, deliverables, and resource requirements. Coordinate with development, QA, infrastructure, architecture, business, and client teams. Lead Agile/Scrum ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives. Track project progress, dependencies, risks, issues, and change requests. Work closely with technical teams to understand APIs, integrations, applications, cloud/infrastructure, and system dependencies. Ensure timely delivery within agreed scope, budget, quality, and timelines. Act as the primary point of contact for clients and internal stakeholders. Prepare project status reports, dashboards, RAID logs, and management updates. Manage vendors and third-party technology partners where required. Identify project risks and drive mitigation and resolution plans. Ensure proper documentation, testing, deployment, handover, and project closure.Desired Candidate ProfileMandatory Skills 8+ years of experience in IT Project Management / Technical Project Management. Strong experience managing end-to-end technology projects. Good understanding of SDLC, Agile/Scrum, APIs, integrations, and software development processes. Strong stakeholder and client management skills. Experience with Jira, Confluence, MS Project, Azure DevOps, or similar tools. Strong communication, leadership, problem-solving, and coordination skills. Experience managing multiple teams, dependencies, risks, and deliverables.Preferred PMP / PRINCE2 / Scrum Master certification. Experience in banking, fintech, payments, or digital transformation projects. If you are an immediate joiner kindly apply !!!!!!

12 to 17 years Naukri Gulf

Project Services Manager

On-site - Oman - Oman 20 August 2026

Engineering

Lead and develop the Project Services team and ensure effective coordination across multidisciplinary functions. Establish and maintain project controls covering cost, schedule, quality, performance, and reporting . Develop and control annual project delivery plans, budgets, and project forecasts. Manage CAPEX budgets, cost estimates, cash flow forecasts, and cost control . Monitor project performance and provide accurate KPIs, dashboards, and management reports . Ensure effective management of project risks, changes, and mitigation plans. Oversee document, drawing, data management, handover, and project close-out activities. Ensure project delivery complies with applicable HSSE, Quality Assurance, company, and regulatory standards . Support project audits, compliance reviews, and timely closure of audit actions. Coach and develop team members to drive performance, collaboration, and continuous improvement.Desired Candidate Profile<ul><li>BSc in Engineering Science or equivalent.</li><li>Preferably certified as a Project Services Manager or equivalent .</li><li>Minimum 12 years of experience in the Oil & Gas industry , including at least 6 years in a managerial position .</li><li>Experience across operations, engineering, projects, and Project Services roles.</li><li>Strong experience in brownfield project controls, cost and schedule management, reporting, handover, and close-out .</li><li>Experience in document/drawing and data management and handover .</li><li>Demonstrated leadership and coaching experience with diverse teams.</li><li>Experience in the execution, engineering, construction, commissioning, or management of major industrial projects , preferably within the Oil & Gas or energy sector.</li><li>Technical Authority Level 2 (TA-2) is desirable.</li></ul>

12 to 17 years Naukri Gulf

Project Services Manager

On-site - Oman - Oman 20 August 2026

Engineering

12 to 24 years Naukri Gulf

Project Services General Manager

On-site - Oman - Oman 14 August 2026

Engineering

Lead and develop the Project Services team and ensure effective coordination across multidisciplinary functions. Establish and maintain project controls covering cost, schedule, quality, performance, and reporting. Develop and control annual project delivery plans, budgets, and project forecasts. Manage CAPEX budgets, cost estimates, cash flow forecasts, and cost control. Monitor project performance and provide accurate KPIs, dashboards, and management reports. Ensure effective management of project risks, changes, and mitigation plans. Oversee document, drawing, data management, handover, and project close-out activities. Ensure project delivery complies with applicable HSSE, Quality Assurance, company, and regulatory standards. Support project audits, compliance reviews, and timely closure of audit actions. Coach and develop team members to drive performance, collaboration, and continuous improvement.Desired Candidate Profile<ul><li>BSc in Engineering Science or equivalent.</li><li>Preferably certified as a Project Services Manager or equivalent.</li><li>Minimum 12 years of experience in the Oil & Gas industry, including at least 6 years in a managerial position.</li><li>Experience across operations, engineering, projects, and Project Services roles.</li><li>Strong experience in brownfield project controls, cost and schedule management, reporting, handover, and close-out.</li><li>Experience in document/drawing and data management and handover.</li><li>Demonstrated leadership and coaching experience with diverse teams.</li><li>Experience in the execution, engineering, construction, commissioning, or management of major industrial projects, preferably within the Oil & Gas or energy sector.</li><li>Technical Authority Level 2 (TA-2) is desirable.</li></ul>

Full Time Gulf Talnet

Loss Prevention Officer

On-site - Oman - muscat 7 August 2026

Security & Safety

<h4>Position summary</h4> Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents or thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;

Database administrator DBA Jobs

Mass Segments

Senior Site Engineer-C&I

Butler Service Desk Agent

Assistant Loss Prevention Manager

Civil Engineer

Loss Prevention Officer

Logistics Superintendent

Coordinator Rider On Ground Ops

People and Culture Supervisor

General Manager – Aluminium & Facade Works

HR Assistant

Chef de Partie

Commis-I

Chef de Partie

Senior EB CS & Complaints Specialist

Project Manager

Project Services Manager

Project Services Manager

Project Services General Manager

Loss Prevention Officer

Site Owners

Employers

Job Seekers

Database administrator DBA Jobs

Receive email alerts for Database administrator DBA Jobs jobs