Cctv Jobs

<p><b>About the Role: </b>We are launching an exciting new luxury Nikki Beach Resort &amp; Spa in Yiti Bay, Sultanate of Oman and we are seeking an experienced and highly motivated Director of Safety, Security &amp; Protocol (Omani National) to join our pre-opening leadership team for a luxury resort in Muscat. This is a unique opportunity to play a key role in the successful opening of the resort by leading all aspects of safety, security, fire &amp; life safety, and VIP protocol. The successful candidate will work closely with the project team to ensure all security systems, operational procedures, and regulatory requirements are in place before opening, while building a strong culture of safety and service excellence. Key Responsibilities: Lead the planning, development, and implementation of all safety, security, and protocol functions during the pre-opening and operational phases. Ensure compliance with all local laws, regulations, and brand standards related to safety, security, fire &amp; life safety, and emergency preparedness. Work closely with project consultants and contractors to ensure security systems, including CCTV, access control, alarm systems, and emergency equipment, are properly designed, installed, tested, and commissioned. Build strong relationships with government authorities, including the Royal Oman Police, Civil Defense, and other relevant agencies, to facilitate approvals, inspections, and licensing requirements. Develop security policies, emergency response plans, risk assessments, and standard operating procedures. Lead recruitment, training, and development of the Safety &amp; Security team, ensuring operational readiness before opening. Oversee VIP security arrangements and protocol requirements in coordination with government authorities and hotel leadership. Conduct regular audits, drills, investigations, and compliance reviews to maintain a safe and secure environment for guests, colleagues, and visitors. Work closely with all hotel departments to promote a proactive safety culture and support daily operations.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications &amp; Experience</b>: Omani National. Minimum 8 10 years of experience in hotel safety and security, with at least 3 years in a senior leadership role. Previous luxury hotel experience is preferred. Pre-opening hotel experience is highly desirable. Strong knowledge of safety management, fire &amp; life safety systems, hotel security operations, and local regulatory requirements. Experience working with government authorities and managing licensing and compliance processes. Proven leadership skills with the ability to build, coach, and motivate high-performing teams. Strong communication, problem-solving, and stakeholder management skills. Excellent command of English; Arabic language skills are highly desirable.</p>

<p>The Security Manager is responsible for leading and managing all security operations across the steel manufacturing plant to ensure the protection of employees, company assets, facilities, raw materials, scrap, and finished products. The role oversees physical security, access control, logistics security, emergency preparedness, and loss prevention while ensuring compliance with company policies, legal requirements, and industry best practices.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ol><li>Develop, implement, and continuously improve the plant s security strategy to safeguard personnel, assets, facilities, and business operations.</li><li>Manage all access control operations, including gatehouses, weighbridges, checkpoints, and the movement of employees, visitors, contractors, and heavy vehicles.</li><li>Ensure the secure handling and transportation of raw materials, scrap, and finished steel products to minimize theft, loss, fraud, and unauthorized movement.</li><li>Oversee and maintain all electronic security systems, including CCTV, access control systems, perimeter intrusion detection systems, alarms, and other security technologies.</li><li>Lead investigations into security incidents, including theft, vandalism, property damage, cargo loss, fraud, and sabotage, and prepare comprehensive investigation reports with corrective and preventive recommendations.</li><li>Establish and implement loss prevention programs through regular security audits, inspections, risk assessments, and compliance reviews.</li><li>Develop, maintain, and test emergency response, business continuity, and crisis management plans to ensure organizational preparedness.</li><li>Collaborate closely with the Environment, Health &amp; Safety (EHS) department to align security procedures with occupational health and safety requirements and industrial risk management standards.</li><li>Manage contracts and performance of outsourced security service providers, ensuring compliance with contractual obligations and company security standards.</li><li>Lead, develop, and evaluate in-house security personnel and contract security guards through structured training, coaching, and performance management programs.</li><li>Liaise with government authorities, law enforcement agencies, civil defense, customs, port authorities, and other regulatory bodies on security-related matters.</li><li>Prepare periodic security reports, key performance indicators (KPIs), risk assessments, and executive presentations for senior management.</li><li>Ensure full compliance with applicable laws, regulations, company policies, and international best practices related to industrial security and asset protection.</li><li>Promote a strong security culture across the organization through awareness campaigns, security training, and continuous improvement initiatives.</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Security Management, Criminal Justice, Business Administration, Risk Management, or a related field.</li><li>Professional certifications such as CPP (Certified Protection Professional), PSP (Physical Security Professional), CFE (Certified Fraud Examiner), or equivalent are highly desirable.</li><li>Minimum of 7 10 years of progressive security management experience, preferably within steel manufacturing, heavy industry, mining, oil &amp; gas, or other large industrial environments.</li><li>Core Competencies:<ul><li>Strategic Security Management</li><li>Physical Security &amp; Asset Protection</li><li>Industrial Security Operations</li><li>Risk Assessment &amp; Mitigation</li><li>Loss Prevention &amp; Investigations</li><li>Crisis &amp; Emergency Management</li><li>Leadership &amp; Team Development</li><li>Contractor &amp; Vendor Management</li><li>Regulatory Compliance</li><li>Report Writing &amp; Incident Investigation</li><li>Decision-Making &amp; Problem Solving</li><li>Excellent Communication &amp; Stakeholder Management</li><li>PFSO Certificate is considered a strong advantage.</li></ul></li></ul>

<p>We are looking for a dynamic, hands-on IT professional to own and transform the plant's entire IT and OT landscape. The incumbent will set the strategic direction for IT infrastructure and cloud, lead cloud adoption and migration, and ensure seamless technology operations across all facilities. This role requires a leader who can both architect/implement infrastructure personally and manage teams and vendors combining deep technical expertise with strong business acumen.</p><p><strong>Key Responsibilities</strong></p><p><strong>IT Strategy &amp; Leadership</strong></p><ul><li>Define and execute the IT roadmap aligned with the plant's business objectives and growth strategy.</li><li>Lead, mentor, and manage the IT team across infrastructure, cloud, networks, and support functions.</li></ul><p><strong>Cloud Infrastructure &amp; Management</strong></p><ul><li>Manage and govern cloud infrastructure on GCP / AWS / Azure or hybrid environments.</li><li>Lead application and cloud migration strategies, ensuring minimal disruption and maximum cost efficiency.</li><li>Implement cloud security best practices, access controls, and compliance frameworks.</li><li>Manage SLAs, cloud vendor relationships, and licensing agreements.</li></ul><p><strong>IT Infrastructure &amp; Operations</strong></p><ul><li>Administer and maintain servers on Windows and Linux environments.</li><li>Own Data Center operations, uptime, and standards compliance.</li><li>Manage a server estate of 2025 servers, ensuring performance, patching, and availability.</li><li>Handle IT operations across multiple plant/office locations.</li><li>Ensure high availability, disaster recovery, and business continuity planning across all IT systems.</li><li>Oversee backup strategies, data integrity, and IT asset lifecycle management.</li><li>Drive automation of server administration and routine IT operations.</li><li>Monitor and optimize system performance, uptime, and incident response.</li></ul><p><strong>Network &amp; OT/IT Infrastructure</strong></p><ul><li>Plan and design network architecture for both IT Network and OT (Operational Technology) Network.</li><li>Lead switch configuration, network design, and Greenfield network implementation for new sites.</li><li>Set up and manage remote network monitoring for all locations.</li><li>Oversee CCTV and camera surveillance systems infrastructure.</li></ul><p><strong>Security &amp; Compliance</strong></p><ul><li>Implement and enforce cybersecurity policies, vulnerability management, and endpoint protection.</li><li>Ensure IT compliance with local regulations, data protection standards, and industry best practices.</li><li>Conduct regular security audits, risk assessments, and staff awareness training.</li></ul><p><strong>Budget &amp; Vendor Management</strong></p><ul><li>Prepare and manage the annual IT budget, ensuring optimal allocation of resources.</li><li>Evaluate, negotiate, and manage contracts with technology vendors and service providers.</li><li>Track ROI on IT investments and present findings to leadership.</li></ul><p><strong>Required Skills &amp; Competencies</strong></p><p><strong>Technical Skills</strong></p><ul><li>Deep knowledge of cloud computing architectures (IaaS, PaaS, SaaS) GCP/AWS/Azure.</li><li>Application migration and cloud migration experience.</li><li>Strong expertise in networking, virtualization (VMware/Hyper-V), and enterprise storage solutions.</li><li>Proven experience managing 20 25 servers across Windows &amp; Linux environments.</li><li>Experience across multiple operating locations.</li><li>Proficiency in ERP systems (SAP, Oracle, or equivalent) integration with IT infrastructure.</li><li>Solid understanding of cybersecurity frameworks, firewalls, VPNs, and identity management.</li><li>Experience with ITSM tools (Freshservice, Jira, or similar) and IT governance frameworks.</li><li>Automation tools for IT infrastructure and server administration.</li></ul><p><strong>Management &amp; Leadership Skills</strong></p><ul><li>Ability to manage and inspire diverse IT teams across multiple locations.</li><li>Strong stakeholder management and communication skills, capable of engaging C-level executives.</li><li>Excellent project management skills with a track record of on-time, on-budget delivery.</li><li>Strategic thinking with the ability to align IT initiatives to broader business goals.</li><li>Change management expertise to drive technology adoption across departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Perform preventive and corrective maintenance of residential buildings, utility systems, and associated facilities.</p></li><li><p>Conduct routine inspections and identify maintenance requirements before failures occur.</p></li><li><p>Carry out minor repairs on electrical, plumbing, HVAC, mechanical, carpentry, and building systems.</p></li><li><p>Maintain lighting systems, distribution boards, switches, sockets, and associated electrical equipment.</p></li><li><p>Repair plumbing fixtures, water supply systems, drainage systems, pumps, and sanitary installations.</p></li><li><p>Assist in maintenance of HVAC systems including split units, VRF systems, FCUs, AHUs, ventilation systems, and associated controls.</p></li><li><p>Perform basic mechanical maintenance on pumps, motors, and rotating equipment.</p></li><li><p>Carry out furniture repairs, minor carpentry works, and maintenance of interior fixtures and fittings.</p></li><li><p>Support maintenance of swimming pools, fountains, irrigation systems, outdoor lighting, gardens, and external facilities.</p></li><li><p>Respond promptly to emergency breakdowns and service requests.</p></li><li><p>Maintain maintenance records, service reports, and inventory of spare parts and consumables.</p></li><li><p>Coordinate with contractors and service providers during maintenance activities.</p></li><li><p>Follow all HSE, security, and access-control procedures within the residence.</p><br></li></ul><p><strong><u>AC TECHNICIAN:</u></strong></p><ul><li><p>TESDA NC III in Refrigeration &amp; Air-Conditioning Servicing (RAC) OR equivalent</p></li><li><p>Minimum 7 years' experience</p></li><li><p>Strong knowledge of Chillers, AHUs, FCUs, CCUs, VRF Systems, Central Plant Equipment</p></li><li><p>Brazing, compressor replacement, HVAC troubleshooting, and PPM experience</p></li><li><p>Experience in building services, facilities management, stadiums, or oil &amp; gas facilities</p></li></ul><br><p><strong><u>ELECTRICIAN:</u></strong></p><ul><li><p>TESDA NC III in Electrical Installation &amp; Maintenance OR equivalent</p></li><li><p>Minimum 7 years' experience</p></li><li><p>Knowledge of MCC Panels, DBs, SMDBs, UPS Systems, Generators, and LV Systems</p></li><li><p>Strong troubleshooting and PPM experience</p></li><li><p>Experience in commercial buildings, stadiums, facilities management, or industrial plants</p></li></ul><br><p><strong><u>ELECTRICAL TECHNICIAN:</u></strong></p><ul><li><p>TESDA NC III in Electronics Products Assembly &amp; Servicing OR equivalent</p></li><li><p>Minimum 7 years' experience</p></li><li><p>Experience with CCTV, BMS, PA Systems, Access Control Systems, Sliding Gates, and ELV Systems</p></li><li><p>Strong troubleshooting skills</p></li></ul><br><p><strong><u>FIRE ALRAM TECHNICIAN:</u></strong></p><ul><li><p>TESDA NC III in Electrical/Electronics Technology or Fire Detection Systems OR equivalent</p></li><li><p>Minimum 7 years' experience</p></li><li><p>Experience in Addressable &amp; Conventional Fire Alarm Systems, FM-200, Deluge Systems, Foam Systems, Fire Fighting Control Panels, Access Control Systems, UPS and DC Systems</p></li><li><p>Strong fault-finding and preventive maintenance experience</p></li></ul><br><p><strong><u>MECHANICAL TECHNICIAN:</u></strong></p><ul><li><p>TESDA NC III in Mechanical Technology, Industrial Mechanics, OR equivalent</p></li><li><p>Minimum 7 years' experience</p></li><li><p>Experience with CHW Pumps, Cooling Tower Gearboxes, Motors, Rotating Equipment, and Pump Alignment</p></li><li><p>Strong troubleshooting and PPM knowledge</p></li></ul><br><p><strong><u>PLUMBER</u></strong></p><ul><li><p>TESDA NC III in Plumbing OR equivalent</p></li><li><p>Minimum 7 years' experience</p></li><li><p>Experience in plumbing systems, sanitary installations, water supply networks, drainage systems, and PPR piping works</p></li><li><p>Strong troubleshooting, reporting, and documentation skills</p><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Qualified with TESDA NC Level III or II in any of the following trades: Refrigeration &amp; Air Conditioning, Electrical, Fire Alarm Systems, Mechanical, Plumbing, or an equivalent trade.</p></li><li><p>The Technician must have minimum 7 years of maintenance experience in luxury residences, palaces, embassies, hotels, stadiums, commercial buildings, facilities management, oil &amp; gas, or high-profile properties.</p></li><li><p>Responsible for carrying out preventive and corrective maintenance activities to ensure the safe, efficient, and uninterrupted operation of a property.</p></li><li><p>The role covers electrical, HVAC, plumbing, mechanical, and general building maintenance while maintaining the highest standards of professionalism, confidentiality, and service excellence.</p></li><li><p>Full-time position based at a property, on-call availability for emergency maintenance requirements.</p></li><li><p>Work includes indoor and outdoor environments, may involve lifting, climbing ladders, and physical maintenance tasks</p></li></ul><p></p></section>

<p>JOB SUMMARY Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations Assists the Director of Engineering in administering fire prevention programs and emergency preparedness. Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times. Comply with applicable laws and safety regulations. Follow proper key control guidelines in loss prevention and in the property. Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. Follow Duty of Care process for the protection of guests and employees. Follows up on all unusual activities in and around the property that would impair the well being of guests and employees. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Implements action plans to monitor and control risk. Monitors all unusual activities in and around the property that would impair the well being of guests and employees. Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial &amp; follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. Oversees and guides the efforts of the Accident Prevention Committee. Oversees first aid program for guests and employees. Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime. Encourages and builds mutual trust, respect, and cooperation among team members. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Serves as a role model to demonstrate appropriate behaviors. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensuring Exceptional Customer Service Meet quality standards and customer expectations on a daily basis. Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. Provides services that are above and beyond for customer satisfaction and retention. Additional Responsibilities Analyzes information and evaluating results to choose the best solution and solve problems. Develops liaison with local law enforcement and emergency services. Informs and/or updates the executives and peers on relevant information in a timely manner. Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.</p>

<p>The Automation Engineer is responsible for ensuring the safe, reliable, and efficient operation of all automation, control, PLC, SCADA, communication, and industrial network systems supporting the container terminal. The role focuses on maintaining and improving the performance of semi-automated Ship-to-Shore (STS) cranes, Rubber-Tyred Gantry (RTG) cranes, and associated terminal automation systems to maximize equipment availability and operational efficiency. The Automation Engineer works closely with Maintenance, Operations, IT, OEMs, and contractors to troubleshoot automation issues, implement system improvements, and support digitalization and predictive maintenance initiatives.</p><p>KEY ACCOUNTABILITIES</p><p>Automation &amp; Control Systems</p><ul><li>Maintain, troubleshoot, and optimize PLC, HMI, SCADA, and control systems for semi-automated STS and RTG cranes.</li><li>Perform software modifications, diagnostics, commissioning, and system testing.</li><li>Ensure all automation systems operate safely, reliably, and in accordance with OEM standards.</li></ul><p>PLC Programming &amp; Industrial Control</p><ul><li>Develop, modify, troubleshoot, and maintain PLC programs using Siemens TIA Portal/STEP 7 and other OEM platforms.</li><li>Configure and maintain remote I/O, safety PLCs, VFDs, encoders, sensors, laser positioning, and motion control systems.</li><li>Perform software backups, version control, and restoration of PLC and automation programs.</li></ul><p>Automation Servers &amp; OT Infrastructure</p><ul><li>Maintain the automation server infrastructure supporting crane operations, including application servers, engineering workstations, databases, and virtual environments.</li><li>Monitor server performance, system health, storage capacity, backups, redundancy, and disaster recovery.</li><li>Coordinate software updates, patches, and system upgrades with OEMs and the IT Department while minimizing operational disruption.</li></ul><p>Remote Operation &amp; Communication Systems</p><ul><li>Maintain and troubleshoot communication between Liebherr Automation Servers, STS/RTG cranes, Remote Operator Stations (ROS), Engineering Workstations, and the Terminal Operating System (TOS).</li><li>Support and maintain the wireless/radio communication network used for remote operation of RTGs, ensuring reliable communication between the RTGs, ROS stations, and central automation servers.</li><li>Diagnose and resolve communication failures, latency, synchronization issues, and network interruptions affecting crane operation.</li></ul><p>Industrial Networks</p><ul><li>Maintain and troubleshoot industrial communication networks including Fiber Optic networks, Industrial Ethernet, Profinet, Profibus, Modbus TCP/IP, Ethernet/IP, managed switches, routers, wireless access points, and communication gateways.</li><li>Ensure high network availability, redundancy, cybersecurity, and reliable data exchange between automation devices.</li></ul><p>Camera &amp; Vision Systems</p><ul><li>Maintain, configure, and troubleshoot all crane camera and vision systems, including spreader, trolley, boom, gantry, hoist, anti-collision, OCR, and CCTV cameras.</li><li>Ensure reliable video transmission, recording, and display at Remote Operator Stations.</li><li>Coordinate calibration, replacement, and commissioning of cameras and vision equipment.</li></ul><p>System Integration</p><ul><li>Support integration and communication between crane automation systems, PLCs, SCADA, ROS, TOS, CMMS, drive systems, anti-collision systems, positioning systems, and other terminal operational technologies.</li><li>Work closely with OEMs and IT to ensure seamless integration of new automation technologies and software upgrades.</li></ul><p>CMMS &amp; Reliability</p><ul><li>Develop preventive maintenance plans for automation systems using the CMMS.</li><li>Record maintenance activities, software revisions, equipment history, and recurring failures.</li><li>Perform Root Cause Analysis (RCA) and implement corrective actions to improve equipment reliability and reduce downtime.</li></ul><p>Cybersecurity &amp; Data Integrity</p><ul><li>Support OT cybersecurity by maintaining secure user access, backup procedures, antivirus protection, network segmentation, and disaster recovery plans.</li><li>Ensure automation software, PLC programs, and server configurations are securely backed up and protected against unauthorized access.</li></ul><p>Technical Support &amp; Continuous Improvement</p><ul><li>Provide technical support during equipment breakdowns and commissioning activities.</li><li>Lead automation fault investigations and recommend system improvements to increase equipment availability and operational efficiency.</li><li>Evaluate new technologies and recommend automation enhancements that improve safety, reliability, and productivity.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in electrical engineering, Automation Engineering, Control Systems, Mechatronics, or a related discipline.</li><li>Professional certification in PLC programming, industrial automation, or control systems is preferred.</li><li>Minimum 5 years of experience in industrial automation or electrical control systems, preferably within a container terminal, port, or heavy industrial environment.</li><li>Proven experience with semi-automated STS and RTG cranes and OEM automation systems (e.g., Liebherr, Siemens, ABB, Konecranes, or ZPMC).</li><li>Hands-on experience with PLC, SCADA, HMI, VFDs, industrial networks, automation servers, Remote Operator Stations (ROS), radio communication systems, camera systems, and Terminal Operating System (TOS) integration.</li><li>Experience using CMMS/EAM systems (e.g., SAP PM, Maximo, Hexagon) for maintenance planning and asset management.</li><li>Strong troubleshooting, commissioning, Root Cause Analysis (RCA), and contractor/OEM coordination experience.</li></ul>

<p><h4>Job summary</h4> <p>Manages the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR</li> <li>2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing security/loss prevention operations</strong></p> <ul> <li>Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.</li> <li>Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.</li> <li>Develops detailed “shut down” procedures for the property to ensure that all areas are secured at the appropriate times.</li> <li>Comply with applicable laws and safety regulations.</li> <li>Follow proper key control guidelines in loss prevention and in the property.</li> <li>Develop a monthly checklist for all CCTV equipment, alarmed doors, and duress alarms to ensure that they are fully functional.</li> <li>Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.</li> <li>Follow Duty of Care process for the protection of guests and employees.</li> <li>Follows up on all unusual activities in and around the property that would impair the well-being of guests and employees.</li> <li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li> <li>Implements action plans to monitor and control risk.</li> <li>Monitors all unusual activities in and around the property that would impair the well-being of guests and employees.</li> <li>Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.</li> <li>Oversees and guides the efforts of the Accident Prevention Committee.</li> <li>Oversees first aid program for guests and employees.</li> <li>Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.</li> <li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li> <li>Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</li> <li>Serves as a role model to demonstrate appropriate behaviors.</li> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> </ul> <p><strong>Ensuring exceptional customer service</strong></p> <ul> <li>Meet quality standards and customer expectations on a daily basis.</li> <li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</li> <li>Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.</li> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Develops liaison with local law enforcement and emergency services.</li> <li>Informs and/or updates the executives and peers on relevant information in a timely manner.</li> <li>Provides information to supervisors and co-workers by telephone, in written form, or in person.</li> </ul> <h4>About Marriott International</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.</p> <p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.<br>• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.<br>• Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.<br>• Comply with applicable laws and safety regulations.<br>• Follow proper key control guidelines in loss prevention and in the property.<br>• Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<br>• Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<br>• Follow Duty of Care process for the protection of guests and employees.<br>• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Monitors all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial &amp; follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<br>• Oversees and guides the efforts of the Accident Prevention Committee.<br>• Oversees first aid program for guests and employees.<br>• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Ensuring Exceptional Customer Service<br>• Meet quality standards and customer expectations on a daily basis.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Develops liaison with local law enforcement and emergency services.<br>• Informs and/or updates the executives and peers on relevant information in a timely manner.<br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Job Advertisement: Financial and Accounting Opportunities – Car Manufacturing and Assembly Plant</p><p>Company: Salalah City Worldwide Company, Location: Salalah Free Zone – Sultanate of Oman</p><p>&nbsp;</p><p><strong>About the available opportunities:</strong></p><p>Our factory, specialized in manufacturing and assembling cars in the Salalah Free Zone, affiliated with Salalah City Worldwide Company, is seeking to attract distinguished financial and accounting talents to join the team in the following two specialties:</p><p>Financial Director / Manager</p><p>&nbsp;</p><p><strong>Main responsibilities:</strong></p><p>- Lead and manage all financial and accounting operations for the plant and establish annual plans and budgets.</p><p>- Monitor operating costs, production costs, and analyze variances.</p><p>- Manage cash flows, bank accounts, and support senior management in strategic decisions and feasibility studies.</p><p>- Ensure compliance with International Financial Reporting Standards (IFRS) and local financial and tax regulations.</p><p>- Coordinate with external auditors and official bodies and establish internal control policies.</p><p>- Perform any other tasks assigned by senior management within the scope of work.</p><p>&nbsp;</p><p><strong>Skills</strong></p><p>Qualifications and experience:</p><p>- Language: native Arabic speaker with excellent English proficiency.</p><p>- Bachelor's degree in Accounting or Finance (Master's preferred).</p><p>- 8–12 years of experience in financial management, preferably in the industrial/ factory sector.</p><p>- Strong knowledge of manufacturing costs (Cost Accounting) and ERP systems.</p><p>- Professional certifications such as (CPA / ACCA / CMA) preferred.</p><p>&nbsp;</p><p><strong>&nbsp;Additional skills :</strong></p><p>- Familiarity with financial and tax systems in Oman and free zones is an added advantage.</p><p>- Excellent communication skills and ability to work in a team.</p>

<p><b>Industrial Electrical Technician Responsibilities:</b></p><ul><li>knowledgeable and technical experience about CNC and PLC details.</li><li>Troubleshoot malfunctions of any electrical system must make inspections and assess potential problems and recommend changes or upgrades to electrical systems to increase productivity and functionality.</li><li>Perform regular tests to new and existing electrical systems equipment and machinery both to spot potential problems and to ensure that systems are operating at their highest possible levels of functionality.</li><li>knowledge in Problem Solving Process and Root cause analysis.</li><li>Provide regular scheduled electrical mechanical monitoring Activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>ITI/Diploma Candidates with Good experience 3-5 years in any Engineering company.</li><li>Diploma in Electrical and Electronics Engineering</li><li>Good Verbal &amp; written communication skills in English with problem solving.</li></ul>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>Role summary</h4> <p>Working unsupervised, installing the ESP, monitoring, troubleshooting, and testing downhole ESP equipment to maximize well productivity and ESP run life.</p> <h4>Essential responsibilities</h4> <ul> <li>Under general supervision performs installation/pulling of Electrical Submersible Pumps (ESP) and associated equipment in onshore oil and water wells.</li> <li>May be required to work unsupervised.</li> <li>Assists with monitoring, troubleshooting, and testing downhole ESP equipment to maximize well productivity and ESP run life.</li> <li>The position involves frequent travel on domestic assignments and time away from home, often at short notice. Handles special projects as assigned.</li> <li>Conducts all business activities in accordance with HSE policies and legal compliance requirements.</li> </ul> <h4>Essential requirements of the role (experience / skills / competencies)</h4> <ul> <li>Years of experience: Minimum of 3 years of experience in Electrical Submersible Pump installation, commissioning, and troubleshooting are mandatory.</li> <li>Field of experience: Artificial Lift Systems - Electrical Submersible Pump installation and pull-out activities.</li> <li>Technical skills: <ul> <li>In-depth knowledge of downhole Electrical Submersible Pump systems.</li> <li>Experience with ESP downhole installation and pullout, as well as troubleshooting surface equipment.</li> <li>Analytical skills to route ESP problems during troubleshooting.</li> </ul> </li> <li>Soft skills: Customer focus, communication, interpersonal, and team working skills.</li> <li>Tools or software (required / preferred): MS Office.</li> <li>Education qualifications: Diploma or bachelor’s degree.</li> <li>Industry background or experience (required / preferred): Oil and Gas - Artificial Lift System Electrical Submersible Pump required.</li> <li>Required accreditations / qualifications / certification / licenses including driving license: LMV defensive driving experience.</li> </ul> <h4>Desirable attributes of the worker (experience / skills / competencies)</h4> <ul> <li>In-depth knowledge of downhole Electrical Submersible Pump systems.</li> <li>Experience with ESP downhole installation and pullout, as well as troubleshooting surface equipment.</li> <li>Minimum of 3 years of experience in Electrical Submersible Pump commissioning and troubleshooting responsibilities is mandatory.</li> <li>Analytical skills to route ESP problems during troubleshooting.</li> </ul> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining, and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Tech Support Specialist (SaaS, Helpdesk, IT Support &amp; Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding &amp; access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support &amp; Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 &amp; Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management &amp; Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base &amp; Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring &amp; Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools &amp; Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS &amp; cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer &amp; Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>

<p><h4>Role summary</h4> <p>Working unsupervised, installing the ESP, monitoring, troubleshooting, and testing downhole ESP equipment to maximize well productivity and ESP run life.</p> <h4>Essential responsibilities</h4> <ul> <li>Under general supervision performs installation/pulling of Electrical Submersible Pumps (ESP) and associated equipment in onshore oil and water wells.</li> <li>May be required to work unsupervised.</li> <li>Assists with monitoring, troubleshooting, and testing downhole ESP equipment to maximize well productivity and ESP run life.</li> <li>The position involves frequent travel on domestic assignments and time away from home, often at short notice. Handles special projects as assigned.</li> <li>Conducts all business activities in accordance with HSE policies and legal compliance requirements.</li> </ul> <h4>Essential requirements of the role (experience / skills / competencies)</h4> <ul> <li>Years of experience: Minimum of 3 years of experience in Electrical Submersible Pump installation, commissioning, and troubleshooting are mandatory.</li> <li>Field of experience: Artificial Lift Systems - Electrical Submersible Pump installation and pull-out activities.</li> <li>Technical skills: <ul> <li>In-depth knowledge of downhole Electrical Submersible Pump systems.</li> <li>Experience with ESP downhole installation and pullout, as well as troubleshooting surface equipment.</li> <li>Analytical skills to route ESP problems during troubleshooting.</li> </ul> </li> <li>Soft skills: Customer focus, communication, interpersonal, and team working skills.</li> <li>Tools or software (required / preferred): MS Office.</li> <li>Education qualifications: Diploma or bachelor’s degree.</li> <li>Industry background or experience (required / preferred): Oil and Gas - Artificial Lift System Electrical Submersible Pump required.</li> <li>Required accreditations / qualifications / certification / licenses including driving license: LMV defensive driving experience.</li> </ul> <h4>Desirable attributes of the worker (experience / skills / competencies)</h4> <ul> <li>In-depth knowledge of downhole Electrical Submersible Pump systems.</li> <li>Experience with ESP downhole installation and pullout, as well as troubleshooting surface equipment.</li> <li>Minimum of 3 years of experience in Electrical Submersible Pump commissioning and troubleshooting responsibilities is mandatory.</li> <li>Analytical skills to route ESP problems during troubleshooting.</li> </ul> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining, and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<p><h4>Description</h4> <p>The role</p> <p>We are looking for a hands-on senior ML engineer to lead the development and operation of production-grade AI systems across LLMs, OCR, and voice. This role combines deep technical ownership with leadership of a high-performing team of junior engineers, as well as direct engagement with stakeholders to shape AI solutions.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Lead and mentor a team of highly talented junior ML engineers through:<br>   • Code reviews, design reviews, and technical direction<br>   • Enforcement of strong software engineering and ML best practices</li> <li>Design, deploy, and operate scalable AI systems with a focus on reliability and performance</li> <li>Lead production deployment of LLMs and multimodal systems (RAG, OCR, voice)</li> <li>Own <strong>model performance end-to-end</strong>, combining evaluation, observability, and hardware optimization:<br>   • Build evaluation pipelines (benchmarks, regression testing, LLM-as-judge)<br>   • Implement deep observability (tracing, latency, error tracking)<br>   • Optimize GPU utilization (multi-GPU serving, batching, quantization, memory tuning)<br>   • Continuously improve throughput, latency, and cost efficiency</li> <li>Architect and manage GPU infrastructure:<br>   • Model serving, load balancing, and scaling strategies<br>   • Hardware-aware deployment and performance tuning</li> <li>Build and maintain robust MLOps pipelines:<br>   • Model/version management, CI/CD, automated testing, and rollback strategies<br>   • Monitoring and feedback loops for continuous improvement</li> <li>Engage directly with clients and stakeholders to:<br>   • Gather and clarify business requirements<br>   • Translate non-technical needs into well-defined technical problems<br>   • Communicate solutions, trade-offs, and progress through clear documentation, reports, and proposals</li> <li>Contribute hands-on to system design, implementation, debugging, and production incident resolution</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>Proven experience deploying LLMs in production</li> <li>Strong experience with GPU-based inference and optimization</li> <li>Solid backend engineering skills (Python, APIs, distributed systems)</li> <li>Experience with MLOps and production ML systems</li> <li>Experience with OCR/document AI and/or voice systems (STT/TTS)</li> <li>Experience with Docker and Kubernetes</li> <li>Strong understanding of modern AI architectures (RAG, vector DBs, agent workflows)</li> <li>Experience mentoring or leading engineers</li> <li>Strong communication skills with the ability to bridge business and technical domains</li> </ul> <p><strong>Nice to have:</strong></p> <ul> <li>Experience with open-weight models (Qwen, Llama, DeepSeek, Gemma)</li> <li>Experience with on-prem / sovereign AI deployments</li> <li>Experience with LoRA / fine-tuning</li> <li>Multilingual or Arabic NLP experience</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary</p><p>Our client, a leading company in Oman specializing in water and environmental solutions, is seeking an experienced Water Testing Equipment Sales Engineer. The ideal candidate must have proven sales experience in Oman, a strong technical understanding of water testing and laboratory equipment, and an established network within industrial, municipal, environmental, and commercial sectors.</p><p>Key Responsibilities</p><p>Promote and sell water testing equipment, analytical instruments, and related laboratory solutions across Oman.</p><p>Identify and develop new business opportunities while maintaining strong relationships with existing customers.</p><p>Conduct customer visits, product demonstrations, technical presentations, and training sessions.</p><p>Prepare technical and commercial proposals, quotations, and tender submissions.</p><p>Provide consultation to clients on selecting suitable water quality testing solutions based on their requirements.</p><p>Coordinate with suppliers and internal teams to ensure timely delivery and customer satisfaction.</p><p>Achieve monthly and annual sales targets.</p><p>Monitor market trends, competitor activities, and emerging technologies.</p><p>Participate in exhibitions, seminars, and networking events to promote the company's products.</p><p>Prepare regular sales reports, forecasts, and customer visit reports using the company's CRM system.</p><p>Requirements</p><p>Bachelor's Degree in Chemical Engineering, Environmental Engineering, Mechanical Engineering, Instrumentation Engineering, Chemistry, or a related technical discipline.</p><p>Minimum 3-5 years of sales experience in Oman selling water testing equipment, laboratory instruments, analytical equipment, or environmental monitoring solutions.</p><p>Strong knowledge of water quality parameters and testing applications.</p><p>Experience dealing with government authorities, municipalities, laboratories, water treatment companies, industrial clients, EPC contractors, and consultants.</p><p>Proven track record of achieving sales targets.</p><p>Excellent communication, negotiation, and presentation skills.</p><p>Strong commercial awareness with the ability to understand technical customer requirements.</p><p>Proficiency in Microsoft Office applications and CRM software.</p><p>Valid Oman driving license is preferred.</p><p>Fluent in English; Malyalam, Hindi language skills are an advantage.</p><p>Preferred Experience</p><p>Candidates with experience selling products such as:</p><p>Water Quality Analyzers</p><p>pH, Conductivity, DO &amp; Turbidity Meters</p><p>Spectrophotometers</p><p>TOC Analyzers</p><p>Multiparameter Water Quality Instruments</p><p>Laboratory Testing Equipment</p><p>Online Water Monitoring Systems</p><p>Environmental Monitoring Instruments</p><p>To Our Valued Candidates,</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Thank you for your interest in joining our network. To ensure a smooth and fair recruitment process for everyone, please take note of the following guidelines:</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;All job openings are regularly updated on our website: www.creativehrc.com/careers Kindly avoid calling or messaging on WhatsApp for job inquiries or application status updates, as our team is unable to respond through these channels.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;To be considered for any position, please submit your CV directly through our website. CVs must be in PDF format and under 2MB in size. Applications sent via email or WhatsApp will not be reviewed and will be deleted to maintain data protection standards.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Please read each job description carefully before applying, as it includes all relevant details regarding the role.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;If you do not hear back from us within three weeks, it means your application was not shortlisted for the current opening. We encourage you to keep checking our website for future opportunities that may better match your profile.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Kindly note that we do not have any representatives acting on our behalf. All communication will be done through our official phone number or verified social media channels only.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;We never charge candidates at any stage of the recruitment process. Our services are strictly for employers, and candidates are not required to pay for any application or placement.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;We appreciate your understanding and wish you the very best in your job search.</p><p>Warm regards,</p><p>Creative HRC Team</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Chemical Engineering, Environmental Engineering, Mechanical Engineering, Instrumentation Engineering, Chemistry, or a related technical discipline. Minimum 3-5 years of sales experience in Oman selling water testing equipment, laboratory instruments, analytical equipment, or environmental monitoring solutions. Strong knowledge of water quality parameters and testing applications. Experience dealing with government authorities, municipalities, laboratories, water treatment companies, industrial clients, EPC contractors, and consultants. Proven track record of achieving sales targets. Excellent communication, negotiation, and presentation skills. Strong commercial awareness with the ability to understand technical customer requirements. Proficiency in Microsoft Office applications and CRM software. Valid Oman driving license is preferred. Fluent in English; Malyalam, Hindi language skills are an advantage. Preferred Experience Candidates with experience selling products such as: Water Quality Analyzers pH, Conductivity, DO &amp; Turbidity Meters Spectrophotometers TOC Analyzers Multiparameter Water Quality Instruments Laboratory Testing Equipment Online Water Monitoring Systems Environmental Monitoring Instruments</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Database Administration &amp; Management:</p> <p>Install, configure, and maintain Microsoft SQL Server environments (multiple versions).</p> <p>Manage and administer PostgreSQL databases in production and development environments.</p> <p>Provide basic administration support for Oracle databases (secondary responsibility).</p> <p>Monitor database performance, identify bottlenecks, and implement tuning improvements.</p> <p>Manage database backup, recovery, and disaster recovery (DR) strategies.</p> <p>Manage and support database environments hosted on cloud platforms, ensuring performance, availability, security, and cost optimization.</p> <p>Perform regular health checks and ensure high availability.</p> <p>Maintain database security, including user roles, permissions, and access control.</p> <p>Ensure compliance with internal IT policies, security standards, and audit requirements.</p> <p> </p> <p>SQL Development &amp; Optimization:</p> <p> Design, develop, and optimize stored procedures, functions, views, and complex SQL queries.</p> <p> Perform query tuning and execution plan analysis to improve performance.</p> <p> Support application teams with efficient database design and query logic.</p> <p> Maintain and optimize database indexing strategies.</p> <p> Implement database auditing and logging mechanisms.</p> <p> </p> <p>Data Integration &amp; ETL:</p> <p> Design and support ETL processes for data migration, transformation, and integration.</p> <p> Work with ETL tools (e.g., SSIS or equivalent) to manage data pipelines.</p> <p> Ensure data accuracy, consistency, and integrity across systems.</p> <p> Support integration between ERP systems, data warehouse, and other applications.</p> <p> Assist in building data feeds for reporting tools such as Power BI.</p> <p> </p> <p>Monitoring &amp; Operations:</p> <p>Monitor database servers, jobs, and scheduled tasks.</p> <p>Troubleshoot and resolve database-related incidents within SLA.</p> <p>Review logs, disk usage, and system performance metrics.</p> <p>Coordinate with infrastructure teams for storage, backups, and server performance.</p> <p>Ensure database environments (Dev/UAT/Prod) are aligned and consistent.</p> <p>Support &amp; Collaboration:</p> <p>Provide database support for ERP systems and other enterprise applications.</p> <p>Assist developers in database-related issues and performance tuning.</p> <p>Coordinate with vendors for database-related support and upgrades.</p> <p>Participate in system upgrades, migrations, and implementation projects.</p> <p>Provide after-hours support when required.</p> <p> </p> <p> Documentation &amp; Governance:</p> <p>Maintain up-to-date database documentation (architecture, configurations, procedures).</p> <p>Document backup, recovery, and DR procedures.</p> <p>Ensure proper change management and version control for database objects.</p> <p>Support audits and compliance reviews related to databases.</p> <p> </p> <p> </p> <p>Security &amp; Data Governance Collaboration:</p> <p>Work closely with the Cybersecurity / SOC team to identify, assess, and remediate database-related vulnerabilities.</p> <p>Support vulnerability assessments, penetration testing activities, and ensure timely closure of database security findings.</p> <p>Implement database security best practices including patching, encryption, auditing, and access control.</p> <p>Participate in security incident response activities related to database systems.</p> <p>Contribute to Data Warehouse initiatives, supporting:</p> <p>Data governance frameworks and standards</p> <p>Master data management (MDM) practices</p> <p>Data quality and consistency across systems</p> <p>Design and understanding of data marts and data models</p> <p> Collaborate with Data Warehouse and BI teams to ensure proper data structuring, transformation, and availability.</p> <p> </p> <p>Vendor &amp; Contract Management (Database Domain):</p> <p>Act as the focal point for all database-related vendors, tools, and software solutions.</p> <p>Coordinate with vendors for support, maintenance, upgrades, and issue resolution.</p> <p>Manage and track database-related contracts, licenses, and renewals (e.g., SQL Server, PostgreSQL tools, monitoring solutions).</p> <p>Support the evaluation, selection, and implementation of new database technologies and tools in alignment with business requirements.</p> <p>Ensure all vendor activities comply with organizational policies, security standards, and governance frameworks.</p> <p>Work closely with procurement and IT management on database-related purchases and initiatives, providing technical input and recommendations.</p> <p>Monitor vendor performance and ensure adherence to agreed SLAs and support commitments.</p> <p> </p> <p> </p> <p>Day-To-Day Operations:</p> <p>Monitor and maintain the performance, availability, and overall health of the database systems, primarily Microsoft SQL Server and PostgreSQL, ensuring optimal functionality across production, UAT, and development environments.</p> <p>Execute, analyze, and continuously optimize complex SQL queries, stored procedures, functions, and views to support business applications, reporting requirements, and data integration processes.</p> <p>Proactively review database logs, job executions, and system resource utilization (CPU, memory, disk space), taking corrective actions to prevent performance degradation or system failures.</p> <p>Manage and monitor database backup processes, restoration procedures, and scheduled maintenance activities, ensuring data integrity and readiness for disaster recovery scenarios.</p> <p>Handle database user management activities, including creation, modification, and revocation of access rights, while ensuring compliance with security policies and segregation of duties.</p> <p>Collaborate closely with the Cybersecurity (SOC) team to monitor, assess, and remediate database-related vulnerabilities, participate in security incident investigations, and ensure timely application of patches and security controls.</p> <p><br></p></div></section>

<p>Job Description: Hands-on development on a live production SaaS platform. The role covers end-to-end feature delivery, API design, database schema, business logic, and the frontend built on top of it. The focus is backend, with full ownership of features from specification through to production. Responsibilities: Design, build and maintain REST APIs and backend services in production Design and evolve database schema — tables, constraints, indexes, migrations Develop frontend interfaces for delivered features (React / Next.js) Integrate third-party APIs and external services Write and review database migrations before they reach production Debug and resolve production issues Deploy, monitor and maintain delivered work Short release cycles, direct ownership of shipped features, and involvement across the full stack of the product.</p><p>• 2+ years building production backend systems — REST APIs, authentication, integrations, background jobs • Strong in at least one modern backend stack: Python, Node.js, Go, Java or similar • Solid relational database skills — schema design, constraints, indexes, migrations. Comfortable writing SQL, not only ORM calls • Frontend ability — React or a modern JavaScript framework, sufficient to build and ship user-facing features • Proven ownership of features from specification through to production • Clear written English • Bachelor's degree in Computer Science, Engineering, or equivalent practical experience Preferred: • Python / FastAPI — the primary backend stack for this role • Next.js / React • PostgreSQL, and Supabase or another Postgres-based BaaS • Row-Level Security • Migration discipline (Alembic or equivalent) • Async programming • Third-party API integration under real constraints • Cloud deployment, monitoring and CI/CD Candidates who have moved into DevOps or platform engineering and no longer write application code daily, or who prefer backend-only roles with no frontend involvement, are unlikely to be a good match. Applicants should state in the first line of their application: the backend service they are most proud of — the stack used, what it did, and a repository link if public. Applications that do not include this will not be reviewed.</p>

<p><h4>Energy jobline overview</h4> <p>Energy Jobline is the largest and fastest growing global energy job board and energy hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.<br> We focus on the oil & gas, renewables, engineering, power, and nuclear markets as well as emerging technologies in EV, battery, and fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.</p> <h4>Role overview</h4> <p>We are seeking an experienced PCC Instrumentation Superintendent to supervise and manage site execution of all instrumentation related precommissioning and commissioning activities on a large LNG facility. The role is fully site based and focuses on field supervision, workforce coordination, safety, and execution readiness from mechanical completion through commissioning, startup support, and handover to operations.</p> <h4>Key responsibilities</h4> <ul> <li>Supervise and coordinate instrumentation PCC field activities in line with approved procedures and schedules</li> <li>Manage and direct instrument technicians, supervisors, and subcontractors on site</li> <li>Ensure instrumentation systems are ready for: <ul> <li>Precommissioning</li> <li>Commissioning</li> <li>Startup and initial operation</li> </ul> </li> <li>Oversee execution of: <ul> <li>Instrument installation checks and verification</li> <li>Loop checking and functional testing</li> <li>Cause & effect testing</li> <li>Instrument calibration and validation</li> <li>Control valve testing and stroking</li> <li>Analyzer installation and commissioning</li> </ul> </li> <li>Verify mechanical completion (MC) status and ensure punch list closure for instrumentation scope</li> <li>Coordinate daily activities with construction, electrical, automation, operations, HSE, and QA/QC teams</li> <li>Support DCS, ESD, F&G, and PLC testing in coordination with vendors and commissioning engineers</li> <li>Ensure strict compliance with: <ul> <li>PTW systems</li> <li>SIMOPS requirements</li> <li>HSE procedures and risk assessments</li> </ul> </li> <li>Monitor field progress, productivity, constraints, and safety performance</li> <li>Report daily and weekly status to the Instrumentation Lead / Commissioning Manager</li> </ul> <h4>Mandatory requirements (strict)</h4> <p><strong>Education</strong><br> Diploma or Bachelor’s degree in Instrumentation, Control, Electrical, or related discipline</p> <p><strong>Experience</strong><br> Minimum 12 years experience in oil & gas or LNG projects<br> Proven experience as Instrumentation Superintendent or Senior Instrument Supervisor during precommissioning and commissioning phases<br> Strong hands-on site experience on large EPC projects<br> Extensive exposure to LNG or gas processing facilities<br> Candidates without direct site supervision responsibility in PCC phases will not be considered.</p> <p><strong>Technical expertise</strong><br> Strong practical knowledge of: <ul> <li>Instrumentation PCC workflows and field execution</li> <li>Loop checks, cause & effect testing, calibration, and valve testing</li> <li>DCS, ESD, F&G, PLC, and analyzer systems</li> </ul> Ability to read and work from: <ul> <li>P&IDs and cause & effect charts</li> <li>Instrument loop drawings and hookups</li> <li>Commissioning check sheets and test packs</li> </ul> </p> <p><strong>Supervisory & professional skills</strong><br> Strong field leadership and workforce management capability<br> Safety driven mindset with solid PTW and SIMOPS experience<br> Practical, hands-on problem solver<br> Clear communication in English<br> Comfortable working in demanding, multicultural site environments</p> <p><strong>Ideal background</strong><br> EPC contractor commissioning background<br> LNG precommissioning and commissioning field leadership experience<br> Middle East project experience (preferred)</p></p><p></p>