Automotive Engineer Jobs in Oman

<p><h4>Position description</h4> <p><strong>Reports to:</strong> Shift Team Lead OTTCO<br> <strong>Department:</strong> Maintenance & Operation Department<br> <strong>Location:</strong> Duqm & Ras Markaz</p> <h4>Job purpose</h4> <p>Performs safe, orderly and efficient panel control operations for flow regulations on reception, storage and expedition (pressure, flow, rate, reading, gauges, inspecting product) at assigned sites (Muscat / Ras Markaz / Duqm), under shift Operation Supervisor's scope, as individual contributor by:</p> <ul> <li>Controlling and regulating the pressure, flow and rate of the facility and correcting anomalies.</li> <li>Overseeing, reading, and maintaining the equipment that controls the pressure and flow of plant.</li> <li>Watching gauges, inspecting product, troubleshooting, record keeping.</li> <li>Preparing written documents for supervisors or safety inspectors to ensure products meet the required specification and contribute to regular and safest operations.</li> </ul> <p>The position will act in accordance with OTTCO's mission, vision, values and strategies, as well as policies, guidelines and international standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p> <h4>Reporting structure</h4> <p><strong>Number of staff supervised (direct reports):</strong> 0</p> <h4>Key responsibilities</h4> <p><strong>General:</strong></p> <ul> <li>Perform all CRO operation activities role in petrochemical terminal and hydrocarbons.</li> <li>Accept shift from previous shift panel operator with detailed log sheet of operational adjustments and changes during previous shift.</li> <li>Ensure continuity of operational issues handed over by the previous shift and take necessary action.</li> <li>Capture all major highlights and constraints experienced during the shift in the log sheet in detail for the following shift.</li> <li>Monitor unit's process performance on a continuous basis using the Distributed Control System (DCS).</li> <li>Diagnose abnormal situations and take corrective action from the control panel.</li> <li>Ensure equipment is operating within specified parameters and report serious operational deviations to the Shift Team Leader.</li> <li>Review and compare outside log sheet readings at regular intervals with the control room instrumentation readings and ensure they correlate.</li> <li>Review laboratory sample analysis results by referring to Laboratory Information Management System updates and make necessary adjustments of the control panel instruments.</li> <li>Ensure Shift Team Leader is fully informed on all related aspects and obtain guidance when necessary.</li> <li>Control operating plant start-ups, shutdowns, and emergencies by alterations of speed, temperature, pressure and flow rates as necessary.</li> <li>Facilitate the shutdown and start-up for turnaround, maintenance and inspection purposes with adherence to the Standard Operating Procedures (SOP).</li> <li>Implement emergency procedures as dictated by the circumstances and SOPs.</li> <li>Contribute to the integrity of the organisation structure through constructive feedback.</li> <li>Contribute to improving processes and procedures within the department in conjunction with Team Leader.</li> <li>Adhere to Standard Operating Procedures and instructions received from Shift Team Leader in coordination with the Field Operator.</li> <li>Maintain log sheets and logbooks reporting the highlights of daily shift work.</li> <li>Record safety incidents (near misses, observations, incidents).</li> <li>Provide input into the weekly or monthly reports if required by the Area Department.</li> <li>Maintain continuity of panel operation and close all critical issues scheduled for the allocated shift.</li> <li>Communicate and correct process quality problems.</li> <li>Participate in Process Safety Management (PSM) activities.</li> <li>Effectively interact with all levels of employees, clients and vendors.</li> <li>Support unit turnarounds including work list identification/justification, procedure writing, procedure review and equipment inspection.</li> <li>Troubleshoot process operations, communicate and correct process quality problems.</li> <li>Perform other related duties or assignments as directed.</li> <li>Familiarize with QHSE policies, objectives, procedures and its record maintenance.</li> <li>Maintain awareness of significant environmental aspects, health and safety hazards, related actual and potential aspects and risks associated with their risk.</li> <li>Maintain awareness of emergency preparedness and response measures.</li> <li>Maintain awareness of implications of not conforming to the integrated management system requirements, including not fulfilling the organization's compliance obligations.</li> </ul> <h4>Qualifications & experience</h4> <p><strong>Minimum qualifications:</strong> Diploma in Petrochemical or Oil / Gas or equivalent.</p> <p>Excellent knowledge of written, read, and spoken English (required). Arabic - native (desirable).</p> <p><strong>Experience and background:</strong></p> <ul> <li>5-7 years of experience in hydrocarbons refining, petrochemical, process engineering or related industry.</li> <li>Relevant experience in the Oil & Gas / Refinery / Petrochemical industry with experience in Jetty / Tank Farm / Gantry units.</li> <li>Knowledge of fuel sector equipment.</li> <li>Knowledge of the refinery's offsite facilities and procedures.</li> </ul> <p><strong>Skills:</strong></p> <ul> <li>Good functional knowledge of DCS.</li> <li>Good knowledge of relevant operations, HSE requirements, Oil/Gas process and systems procedures and practices.</li> <li>Ability to perform as a team player.</li> <li>Self-motivated and dependable, demonstrating strong initiative.</li> <li>Ability to deal with change and demonstrate flexibility as required.</li> </ul> <h4>Key interactions</h4> <p><strong>Internal:</strong> Department Managers, Operations Shift Staff, SCM, TSD, Maintenance, HSE, Fire</p> <p><strong>External:</strong> OQ, SIPC, Surveying Companies, ROP and Civil Defence, gas companies, other contractors and suppliers as required.</p> <h4>Notable working conditions</h4> <p>Field operations and office environment, moderate to intensive computer screen use.</p></p><p></p>

<p><b>Job Contents:</b></p> <p>To administer, monitor, and manage contracts throughout the contract lifecycle, from contract award to completion and close-out, ensuring compliance with contractual obligations, corporate policies, and regulatory requirements while minimizing contractual risks and supporting successful project delivery.</p> <p>The Contracts Officer is responsible for maintaining contract records, coordinating contract administration activities, monitoring contractor performance, processing contract amendments, extensions, and variations, and providing contractual support to internal stakeholders.</p> <p> Prepare and administers contracts documents from award through close-out in accordance with company policies and procedures using approved templates and standard terms.</p> <p> Ensures contracts are compliant with legal, technical, financial and regulatory standards in coordination with relevant departments.</p> <p> Coordinate document reviews and approval workflows and maintain accurate records of contractual communications and approvals.</p> <p> Ensure all technical, commercial and contractual correspondence with the vendors are efficiently addressed and closed out.</p> <p> Ensure that all required contractual guarantees and insurance documents are submitted, verified and properly recorded.</p> <p> Maintain contract files, registers and document management system.</p> <p> Prepare contract amendments, variations, extensions and renewals in coordination with relevant departments, ensuring compliance with contractual requirements and organizational policies.</p> <p> Monitor contractor performance and ensure that contractual obligations are effectively executed in coordination with relevant departments.</p> <p> Conduct periodic contractor performance reviews and issue notification letters to contractors as required.</p> <p> Monitor contract expiry dates and coordinate with relevant departments to initiate timely renewals, extensions or other required actions.</p> <p> Assist in evaluating contractual impacts of changes and variations.</p> <p> Prepare and administers contracts documents from award through close-out in accordance with company policies and procedures using approved templates and standard terms.</p> <p> Ensures contracts are compliant with legal, technical, financial and regulatory standards in coordination with relevant departments.</p> <p> Coordinate document reviews and approval workflows and maintain accurate records of contractual communications and approvals.</p> <p> Ensure all technical, commercial and contractual correspondence with the vendors are efficiently addressed and closed out.</p> <p> Ensure that all required contractual guarantees and insurance documents are submitted, verified and properly recorded.</p> <p> Maintain contract files, registers and document management system.</p> <p> Prepare contract amendments, variations, extensions and renewals in coordination with relevant departments, ensuring compliance with contractual requirements and organizational policies.</p> <p> Monitor contractor performance and ensure that contractual obligations are effectively executed in coordination with relevant departments.</p> <p> Conduct periodic contractor performance reviews and issue notification letters to contractors as required.</p> <p> Monitor contract expiry dates and coordinate with relevant departments to initiate timely renewals, extensions or other required actions.</p> <p> Assist in evaluating contractual impacts of changes and variations.</p> <p> Monitor contractual risks and disputes, report any deviations or non-compliance.</p> <p> Coordinates closely with legal, finance, technical, and other internal stakeholders to ensure clarity and enforceability of contract terms.</p> <p> Maintain professional relationships with Internal and external stakeholders. </p> <p> Close related Internal and external audit requirements. </p> <p> Prepare periodic contract status reports and other requested reports on a monthly, quarterly, and annual basis.</p> <p> Contribute to lessons learned and knowledge-sharing initiatives.</p> <p> Knowledge and Understanding of the Asset Management, QHSE Management System and IT Security Standard Requirements according to Integrated Management System (IMS), ISO 55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix.</p> <p>Job Qualifications and Experience</p> <p><b><br></b></p><p><b>Minimum Qualifications</b></p> <p> Bachelor s degree in Business studies/ Engineering/Law or another relevant discipline </p> <p>Professional Experience </p> <p>3+ years experience in the field of contracting, procurement or project contracts management.</p> <p> </p>

<p><h4>Service delivery coordinator</h4> <p>Do you enjoy being part of a successful team?<br> Join our pressure pumping team now!<br> Partner with the best.</p> <p>As a service delivery coordinator, you will be responsible for:</p> <ul> <li>Ensuring all activities are carried out according to our core values, non-negotiables, and our cultural pillars.</li> <li>Ensuring the assigned contracts/quotes are fully understood and capitalized upon.</li> <li>Coordinating and monitoring all job activities as outlined in job cycle management across organizational boundaries.</li> <li>Reviewing the job planning, equipment preparation, and people readiness.</li> <li>Working with I&S project managers and/or other PL’s SDC on cross-PL critical tasks within a job.</li> <li>Prompting escalation of issues that can impact service delivery.</li> <li>Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.</li> <li>Coordinating with field crews to manage any requirements/mobilizations during the job at the customer well site/location.</li> <li>Developing team in line with competency and training programs for their respective positions as well as future career plans.</li> <li>Assisting other service delivery coordinators with peer reviews.</li> <li>Ensuring compliance with company policies, procedures, laws, regulations, and ISO and API requirements.</li> </ul> <h4>Fuel your passion</h4> <p>To be successful in this role you will:</p> <ul> <li>Have a bachelor's degree in engineering or a relevant, related subject.</li> <li>Have more than 10 years of experience in oil field services.</li> <li>Have previous technical experience in coil tubing field.</li> <li>Demonstrate prior business ownership (HSE, financial, service delivery).</li> <li>Demonstrate experience of leadership, mentoring, and developing teams in a global matrix environment.</li> <li>Be a motivated self-starter, proactively taking the initiative to lead and solve problems.</li> <li>Demonstrate good communication, interpersonal, and leadership skills with the ability to influence others and lead teams.</li> <li>Have experience in the Middle East.</li> </ul> <h4>Work in a way that works for you</h4> <p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p> <ul> <li>Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.</li> </ul> <h4>Working with us</h4> <p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p> <h4>Working for you</h4> <p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p> <ul> <li>Contemporary work-life balance policies and wellbeing activities.</li> <li>Comprehensive private medical care options.</li> <li>Safety net of life insurance and programs.</li> <li>Tailored financial programs.</li> <li>Additional elected or voluntary benefits.</li> </ul> <p>The Baker Hughes internal title for this role is: Services Advisor - Service Delivery Coordination.</p> <h4>About us</h4> <p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>

<p><h4>Service delivery coordinator</h4> <p>Do you enjoy being part of a successful team?<br> Join our pressure pumping team now!<br> Partner with the best.</p> <p>As a service delivery coordinator, you will be responsible for:</p> <ul> <li>Ensuring all activities are carried out according to our core values, non-negotiables, and our cultural pillars.</li> <li>Ensuring the assigned contracts/quotes are fully understood and capitalized upon.</li> <li>Coordinating and monitoring all job activities as outlined in job cycle management across organizational boundaries.</li> <li>Reviewing the job planning, equipment preparation, and people readiness.</li> <li>Working with I&S project managers and/or other PL’s SDC on cross-PL critical tasks within a job.</li> <li>Prompting escalation of issues that can impact service delivery.</li> <li>Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.</li> <li>Coordinating with field crews to manage any requirements/mobilizations during the job at the customer well site/location.</li> <li>Developing team in line with competency and training programs for their respective positions as well as future career plans.</li> <li>Assisting other service delivery coordinators with peer reviews.</li> <li>Ensuring compliance with company policies, procedures, laws, regulations, and ISO and API requirements.</li> </ul> <h4>Fuel your passion</h4> <p>To be successful in this role you will:</p> <ul> <li>Have a bachelor's degree in engineering or a relevant, related subject.</li> <li>Have more than 10 years of experience in oil field services.</li> <li>Have previous technical experience in coil tubing field.</li> <li>Demonstrate prior business ownership (HSE, financial, service delivery).</li> <li>Demonstrate experience of leadership, mentoring, and developing teams in a global matrix environment.</li> <li>Be a motivated self-starter, proactively taking the initiative to lead and solve problems.</li> <li>Demonstrate good communication, interpersonal, and leadership skills with the ability to influence others and lead teams.</li> <li>Have experience in the Middle East.</li> </ul> <h4>Work in a way that works for you</h4> <p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:</p> <ul> <li>Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.</li> </ul> <h4>Working with us</h4> <p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.</p> <h4>Working for you</h4> <p>Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:</p> <ul> <li>Contemporary work-life balance policies and wellbeing activities.</li> <li>Comprehensive private medical care options.</li> <li>Safety net of life insurance and programs.</li> <li>Tailored financial programs.</li> <li>Additional elected or voluntary benefits.</li> </ul> <p>The Baker Hughes internal title for this role is: Services Advisor - Service Delivery Coordination.</p> <h4>About us</h4> <p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner, and more efficient for</p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Second Analyst in Digital &amp; Business Solutions is responsible for supporting and optimizing MCD s business applications, including the Clearing, Settlement, and Depository core system, as well as related support systems, automation and digital platforms such as mobile applications and websites. The role focuses on analyzing business and functional requirements, translating them into technical specifications, and ensuring effective system configuration, integration, and performance. The Second Analyst collaborates closely with business stakeholders, vendors, and technical teams to deliver system enhancements, and support ongoing improvements aligned with operational and strategic objectives.This position requires strong analytical and technical skills to ensure systems are reliable, secure, and efficient. The Second Analyst plays a key role in maintaining and supporting change initiatives, conducting testing and quality assurance, and ensuring that digital and business solutions continue to meet evolving business needs while adhering to governance, security, and compliance standards.</p><p><b>Key Roles and Responsibilities:</b></p><p>Policies &amp; Processes</p><ul><li>Ensure compliance with established IT policies, standards, and procedures in all system support, analysis, and enhancement activities, while adhering to regulatory, security, and governance requirements.</li><li>Support the documentation, review, and continuous improvement of system-related processes to enhance operational efficiency, control effectiveness, and service quality.</li></ul><p>Responsibilities:</p><ul><li>Analyze business and functional requirements and translate them into detailed technical specifications and system configurations.</li><li>Participate in the implementation, enhancement, testing, and deployment of business application changes in line with approved requirements.</li><li>Perform system configuration, integration support, and data analysis to ensure applications meet operational and business needs.</li><li>Ensure applications comply with internal IT policies, cybersecurity standards, and regulatory requirements during development, enhancement, and support activities.</li><li>Conduct functional, integration, and user acceptance testing (UAT), ensuring system changes meet quality standards before production deployment.</li><li>Support change management processes, including documentation, impact analysis, version control, and release coordination.</li><li>Maintain and update system documentation, including functional specifications, process flows, configurations, and user guides.</li><li>Maintain comprehensive documentation of system architecture, integrations, and configurations.</li><li>Collaborate with business users, vendors, infrastructure, and information security teams to ensure seamless system operation and enhancement delivery.</li><li>Support digital initiatives by contributing to automation efforts, workflow improvements, and process optimization activities.</li><li>Identify opportunities to improve business processes through Business Process Re-engineering, workflow optimization, and digital transformation initiatives to enhance operational efficiency and service delivery.</li><li>Analyze and recommend automation opportunities using workflow automation, and AI-enabled intelligent automation technologies to reduce manual effort, improve accuracy, and increase operational productivity.</li><li>Participate in process analysis, process mapping, and continuous improvement initiatives to streamline operations, eliminate inefficiencies, and support the MCD's digital transformation objectives.</li><li>Provide end-user support and training where required to ensure effective system utilization and user satisfaction.</li><li>Stay informed of emerging technologies, tools, and best practices relevant to business applications and digital solutions.</li></ul><p>Reports:</p><ul><li>Prepare incident reports and contribute to root cause analysis (RCA) documentation for application issues and service disruptions, ensuring findings and corrective actions are properly recorded and followed through.</li><li>Provide periodic status reports on system enhancements, change requests, testing activities, and ongoing support tasks, ensuring transparency on progress, risks, and timelines.</li><li>Generate application performance, availability, and service-level reports to support monitoring, decision-making, and continuous improvement initiatives.</li><li>Document and report on recurring issues, trends, and system improvement recommendations to support proactive problem management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in information technology, Computer Science, or a related field.</li><li>3-5 years of experience in supporting, analyzing, and enhancing business applications, digital platforms, or enterprise solutions.</li><li>Familiarity with digital channels (mobile application, website, and customer portals), application integration platforms and intelligent automation technologies.</li><li>Basic understanding of cloud-based applications, API-driven architectures, and system integrations with internal and external services.</li><li>Knowledge of IT service management, change control, and incident management practices; ITIL certification is an advantage.</li><li>Strong analytical, problem-solving, and communication skills, with an ability to collaborate effectively with business and technical teams.</li><li>Proficient in English and Arabic.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To execute the procurement process for the assigned materials/services in respective corporate departments to ensure that procurement requirements are met in line with ACWA Power Corporate Procurement Procedure, whilst ensuring internal customer requirements are met in the most timely and cost-efficient manner.</p><p>Collate the required information from the corporate departments and finalize the specifications and requirements for the preparation of RFQ s to be provided to the potential list of suppliers.</p><p>Coordinate the procurement cycle for assigned materials and services under the supervision of the procurement supervisor to ensure the procurement needs are met in a timely and cost-optimized manner.</p><p>Administer terms of purchase in conjunction with relevant stakeholders and legal to ensure all the procured materials and/or services are delivered as per the purchase order (PO) to take any corrective measures in case of noted deviations and ensure that ACWA Power s interests are always protected.</p><p>Provide input based on the analysis of quotations, comparison statements (with emphasis on price, quality, delivery period, terms of payment, etc.), market knowledge and previous contractor evaluations to the Procurement Supervisor for discussion in the tender committee around suitable suppliers.</p><p>Conduct negotiations of quotations with the vendors to ensure that ACWA Power gets the best value for the money they are paying to the vendors.</p><p>Coordinate internal tender committee meetings for assigned purchase orders to enable the approval or modifications of requests for the preparation of purchase orders.</p><p>Enter the information into the system for the generation of a purchase order, and obtain proper approvals, so that the PO can be generated in a timely manner.</p><p>Ensure timely order acceptance from the vendors.</p><p>Implement and coordinate relevant invoice processing activities in liaison with finance, to ensure vendors receive their payments as per the contract terms.</p><p>Analyze vendor performance based on the inputs of internal customers and achievement of the contract obligations to identify the most suitable vendors for any potential work involvement with the Group in the future.</p><p>Provide the support for periodic vendor performance evaluation.</p><p>Support the process of identifying new suppliers to expand the company s preferred supplier database by conducting market research and updating supplier background and credentials, to ensure the Group s supplier database is timely and comprehensively updated with background information.</p><p>Keep abreast of market information about suppliers, dealers, Original Equipment Manufacturers (OEM s) etc. to develop a good network of suppliers that can be contacted for critical requirements.</p><p>Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner fully aligning to the local country procurement regulations</p><p>Adhere to all relevant health, safety, security and environmental procedures, instructions and controls and implement the same to vendors/contractors through PO terms so that the safety of employees and environmental compliance can be guaranteed.</p><p>Perform any other duties which the organization may require to be carried out.</p><p>Needs to work closely with Supply Chain teams at the country as well as Corporate level, Plant Operations and Maintenance Teams, IT Team, IMS team, Internal Auditors, Finance Team etc.</p><p>Needs to build a rapport with suppliers, insurance companies, logistics firms, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor s degree holder in Business Administration, Engineering, Materials Management, Logistics and distribution or equivalent.</p><p>3-5 years experience in the same field on local as well as international procurement.</p><p>Ability to look at improvements as well as</p><p>Understanding of the SAP system</p><p>Knowledge of law/regulations and contracts including terms and conditions.</p><p>Ability to understand the material or service with a sourcing perspective.</p><p>Planning and organizing Skills</p><p>Ability to develop relationships with new vendors</p><p>Attention to detail</p><p>Process orientation</p><p></p></section>

<p>Title Lead Environment Grade Stream Operated Assets Function HSSE-HSE Support- Environmental Management Location Oman Head Office in Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager, Environmental Management Direct reports - Job purpose To lead and support the implementation of environmental management programs across company operations, ensuring compliance with regulatory requirements, company HSE policies, and international environmental standards. The role provides technical guidance on. This role interfaces between daily operational environmental management and long-term sustainability by developing and implementing robust environmental protection practices, expert monitoring of compliance obligations and periodic reporting to internal and external stakeholders. The role will provide technical expertise in key areas including air quality, waste and wastewater, water, biodiversity, energy and GHG accounting, pollution prevention, etc., while leading the regulatory environmental permitting / licensing process. This role ensures business activities remain compliant by interfacing effectively with environmental consultants and service providers, as required. The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><h3>Main Tasks and Responsibilities</h3><ul><li>Develop &amp; review of environmental management deliverables including impact assessments, baseline studies, monitoring &amp; measurement plans, waste and wastewater management strategies, and mitigation measures.</li><li>Contribute significantly to occupational health, safety and emergency management systems and process.</li><li>Leading the development and regular update of the Register of Aspect &amp; Impact and Register of Compliance Obligations.</li><li>Maintain the development and regular update of the asset environmental management plans to reflect the compliance obligations and modifications in facilities / activities.</li><li>Review, approve and monitor the implementation of Contractor Environmental Management Plan, method statements, and monitoring programs.</li><li>Plan the implementation of monitoring plans, waste and wastewater management strategies, and mitigation measures through daily interactions with responsible departments and functions.</li><li>Ensuring environmental management requirements and compliance obligations are integrated into project designs, engineering documents, construction methodologies and operational philosophies.</li><li>Interface with environmental authorities, consultants, and internal stakeholders to address compliance matters.</li><li>Plan and lead the oversight of the environmental performance of existing activities to ensure the operations and new activities meet all the regulatory requirements and organizational objectives.</li><li>Identify future environmental issues and their likely impact on operations and develop integrated plans and strategies with affected stakeholders to address the issues in the most efficient and effective manner.</li><li>Ensure all technical / environmental performance reports to internal and external stakeholders are completed in a timely manner.</li><li>Contribute to data collation and technical writing to annual HSE reports, sustainability reports, etc.</li><li>Provide guidance on environmental standards, regulations, permitting requirements, sustainability, decarbonization &amp; energy efficiency practices.</li><li>Coordinate the Environmental permitting / licensing process to ensure all required permits are obtained in timely manner and the validity is maintained.</li><li>Support in developing, and implementation of the annual and mid-term environmental management strategy and performance improvement roadmap.</li><li>Plan and lead, the periodic site visits, inspections and audits of operated assets and activities to verify adherence to environmental requirements.</li><li>Monitor contractor performance and highlight gaps or non-compliances requiring corrective action.</li><li>Ensure documentation related to the environmental management system (integrated management system) is complete, traceable, and aligned with internal and regulatory standards.</li><li>Develop and maintain effective relationships (internal and external) to ensure upstream activities, operations and projects can appropriately lead wider environmental initiatives that influence company activities and enhance its reputation among stakeholders.</li><li>Focal point for environmental management and monitoring contracts and responsible for scope of work development, coordinating contracting process, contract administration through to budget management.</li><li>Develop and manage the annual environmental budget, ensuring accurate forecasting, cost control, and alignment with regulatory and operational priorities.</li><li>Track and report environmental OPEX and CAPEX performance, highlighting deviations, risks, and required corrective measures.</li></ul><h3><br></h3><p><strong>Desired Candidate Profile</strong></p><h3>Education Requirements</h3>Minimum qualification for this position is bachelor s degree in environmental engineering / science or equivalent.<br>Language Excellent knowledge of written, read, and spoken English (required), Arabic - Native (desirable).<br><h3>Background and experience</h3>Competencies and skills A minimum of 8+ years of experience in environmental management, of which at least 5 years must be with an organization within the upstream Oil &amp; Gas industry. Experience in an environmental consultancy in Oman, with exposure to technical writing and report presentation, will be advantageous.<br>Extensive experience in environmental impact assessment, ENVID, baseline assessments and varied types of environmental assessments.<br>Fundamental knowledge of HSE risk assessment, HAZID and HAZOP.<br>In-depth knowledge of the national and international regulations and standards relevant to the upstream Oil &amp; Gas industry.<br>Experience in identifying and incorporating industry good practices / best available techniques into different project phases of the upstream Oil &amp; Gas industry.<br>Fundamentals of occupational health and safety management, including knowledge of HSE / integrated management systems.<br>Experienced in conducting EMS audits. Must be a certified auditor in ISO 14001:2015 standard.<br>Soft: Strong technical reporting and presentation skills Excellent interpersonal skills and multi-cultural sensitivity including communication, collaboration, negotiation, problem solving, decision making with consultation skills. Strong analytical and troubleshooting skills. Efficient planning, work prioritization, time management and organization skills Negotiation skills Problem solving skills<br>Technical: Computer literate with expertise in MS Office. Experienced in resource control, contract management and general management. Fully knowledgeable about national and international regulations, standards and recommended practices to be applied for environmental management of oil &amp; gas exploration and production phases. Fundamental knowledge of offshore and onshore well drilling, construction and ancillary activities related to oil &amp; gas sector e.g. power generation, water desalination, etc., O&amp;M of oil and gas processing facilities. Able to effectively interface with environmental regulators and internal stakeholders regarding environmental compliance obligations. Able to independently plan and execute environmental inspections and audits.

<p>Title Lead Environment Grade Stream Operated Assets Function HSSE-HSE Support- Environmental Management Location Oman Head Office in Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager, Environmental Management Direct reports - Job purpose To lead and support the implementation of environmental management programs across company operations, ensuring compliance with regulatory requirements, company HSE policies, and international environmental standards. The role provides technical guidance on. This role interfaces between daily operational environmental management and long-term sustainability by developing and implementing robust environmental protection practices, expert monitoring of compliance obligations and periodic reporting to internal and external stakeholders. The role will provide technical expertise in key areas including air quality, waste and wastewater, water, biodiversity, energy and GHG accounting, pollution prevention, etc., while leading the regulatory environmental permitting / licensing process. This role ensures business activities remain compliant by interfacing effectively with environmental consultants and service providers, as required. The position will act in accordance with the OQEP s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, QHSE &amp; Energy Management System requirements standards, Omani s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><ul><li>Develop &amp; review of environmental management deliverables including impact assessments, baseline studies, monitoring &amp; measurement plans, waste and wastewater management strategies, and mitigation measures.</li><li>Contribute significantly to occupational health, safety and emergency management systems and process.</li><li>Leading the development and regular update of the Register of Aspect &amp; Impact and Register of Compliance Obligations.</li><li>Maintain the development and regular update of the asset environmental management plans to reflect the compliance obligations and modifications in facilities / activities.</li><li>Review, approve and monitor the implementation of Contractor Environmental Management Plan, method statements, and monitoring programs.</li><li>Plan the implementation of monitoring plans, waste and wastewater management strategies, and mitigation measures through daily interactions with responsible departments and functions.</li><li>Ensuring environmental management requirements and compliance obligations are integrated into project designs, engineering documents, construction methodologies and operational philosophies.</li><li>Interface with environmental authorities, consultants, and internal stakeholders to address compliance matters.</li><li>Plan and lead the oversight of the environmental performance of existing activities to ensure the operations and new activities meet all the regulatory requirements and organizational objectives.</li><li>Identify future environmental issues and their likely impact on operations and develop integrated plans and strategies with affected stakeholders to address the issues in the most efficient and effective manner.</li><li>Ensure all technical / environmental performance reports to internal and external stakeholders are completed in a timely manner.</li><li>Contribute to data collation and technical writing to annual HSE reports, sustainability reports, etc.</li><li>Provide guidance on environmental standards, regulations, permitting requirements, sustainability, decarbonization &amp; energy efficiency practices.</li><li>Coordinate the Environmental permitting / licensing process to ensure all required permits are obtained in timely manner and the validity is maintained.</li><li>Support in developing, and implementation of the annual and mid-term environmental management strategy and performance improvement roadmap.</li><li>Plan and lead, the periodic site visits, inspections and audits of operated assets and activities to verify adherence to environmental requirements.</li><li>Monitor contractor performance and highlight gaps or non-compliances requiring corrective action.</li><li>Ensure documentation related to the environmental management system (integrated management system) is complete, traceable, and aligned with internal and regulatory standards.</li><li>Develop and maintain effective relationships (internal and external) to ensure upstream activities, operations and projects can appropriately lead wider environmental initiatives that influence company activities and enhance its reputation among stakeholders.</li><li>Focal point for environmental management and monitoring contracts and responsible for scope of work development, coordinating contracting process, contract administration through to budget management.</li><li>Develop and manage the annual environmental budget, ensuring accurate forecasting, cost control, and alignment with regulatory and operational priorities.</li><li>Track and report environmental OPEX and CAPEX performance, highlighting deviations, risks, and required corrective measures.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education Requirements Minimum qualification for this position is bachelor s degree in environmental engineering / science or equivalent. Language Excellent knowledge of written, read, and spoken English (required), Arabic - Native (desirable). Background and experience Competencies and skills A minimum of 8+ years of experience in environmental management, of which at least 5 years must be with an organization within the upstream Oil &amp; Gas industry. Experience in an environmental consultancy in Oman, with exposure to technical writing and report presentation, will be advantageous. Extensive experience in environmental impact assessment, ENVID, baseline assessments and varied types of environmental assessments. Fundamental knowledge of HSE risk assessment, HAZID and HAZOP. In-depth knowledge of the national and international regulations and standards relevant to the upstream Oil &amp; Gas industry. Experience in identifying and incorporating industry good practices / best available techniques into different project phases of the upstream Oil &amp; Gas industry. Fundamentals of occupational health and safety management, including knowledge of HSE / integrated management systems. Experienced in conducting EMS audits. Must be a certified auditor in ISO 14001:2015 standard. Soft: Strong technical reporting and presentation skills Excellent interpersonal skills and multi-cultural sensitivity including communication, collaboration, negotiation, problem solving, decision making with consultation skills. Strong analytical and troubleshooting skills. Efficient planning, work prioritization, time management and organization skills Negotiation skills Problem solving skills Technical: Computer literate with expertise in MS Office. Experienced in resource control, contract management and general management. Fully knowledgeable about national and international regulations, standards and recommended practices to be applied for environmental management of oil &amp; gas exploration and production phases. Fundamental knowledge of offshore and onshore well drilling, construction and ancillary activities related to oil &amp; gas sector e.g. power generation, water desalination, etc., O&amp;M of oil and gas processing facilities. Able to effectively interface with environmental regulators and internal stakeholders regarding environmental compliance obligations. Able to independently plan and execute environmental inspections and audits.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.</p><br><br><p>At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.</p><br><br><p>AI Fearlessly.</p><br><p><b>POSITION OVERVIEW</b></p><br><p>The Strategic Account Manager (SAM) with <b>[Saudi Arabia]</b> will focus on proactively selling Trend Micro products and services into Major Enterprise Accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators.</p><br><p><b>PRIMARY RESPONSIBILITIES</b></p><br><ul><li>Act as the account lead for assigned accounts based on the Client Value Proposition</li><li>Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients’ IT and Cybersecurity goals and objectives</li><li>Provide back up and support to client teams where required</li><li>Recognized as the go-to person internally on the own client portfolio</li><li>Partner internally with cross-functional teams – such as Technical, Regional Account Managers, Marketing – to understand customer goals and key performance metrics</li><li>Pro-actively engage and drive opportunities with respective enterprise customers</li><li>Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools</li><li>Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services</li></ul><p><b>SECONDARY RESPONSIBILITIES</b></p><br><ul><li>Participate in industry conferences, trade shows and seminars, as required</li><li>Participate in the planning and execution of programs designed to promote Trend Micro’s activities</li><li>Document and regularly maintain all relevant information in Salesforce</li></ul><p><b>EXPERIENCE</b></p><br><ul><li>5+ years’ experience in Account Management in Information Technology / Security solutions companies</li><li>Experience of with in Oil &amp; Gas, Government, BFSI, Commercial market sectors</li><li>Ability to effectively engage at the C level</li><li>Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market</li><li>Strong knowledge of Virtualization and cloud-based solutions preferred</li><li>Pattern of quantifiable success in large account management and selling strategies</li><li>Bachelor's Degree in Engineering, IT or Management with equivalent work experience preferred</li></ul><p>Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.</p><br><p><span><span>#LI-Onsite</span></span></p><br><p><span><span>#LI-NA1</span></span></p><br><p><span>We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.</span></p><br> </div>

<p>Manage the day-to-day development and delivery of assigned projects within OMRAN's development portfolio. The Development Manager is responsible for coordinating scope, cost, schedule, quality, HSE and stakeholder actions across assigned project phases, ensuring delivery through projects stage-gate framework and in accordance with defined master plans, design standards, technical requirements and approved budgets.</p><p><strong>Responsibilities</strong></p><p><strong>Strategic Contribution</strong></p><ul><li>Support the line manager in translating the approved business plan and development strategy into executable project plans for assigned projects.</li><li>Manage assigned projects through the full development life cycle and applicable Project stage-gates, preparing the required submissions, evidence and recommendations for approvals.</li><li>Maintain current market, development, construction and tourism-sector knowledge relevant to assigned projects and incorporate relevant insights into project decisions.</li><li>Support the Business development team to establish the projects business opportunities</li></ul><p><strong>Leadership</strong></p><ul><li>Provide day-to-day leadership to project teams, consultants and contractors, setting clear deliverables, monitoring performance and ensuring accountability for agreed outcomes.</li><li>Support the development of Omani project-management capability through coaching, knowledge transfer and effective delegation.</li></ul><p><strong>Organization Structure</strong></p><ul><li>Support the line manager in defining project resourcing requirements and recommend appropriate consultant, contractor and internal_x0002_resource arrangements for efficient delivery.</li></ul><p><strong>Budgets and Plans</strong></p><ul><li>Manage project budgets, cash-flow forecasts, schedules and resource plans within approved business cases and phase budgets.</li><li>Monitor financial and schedule performance, identify variances early and recommend corrective actions to the line manager.</li></ul><p><strong>Policies, Systems, Processes &amp; Procedures</strong></p><ul><li>Apply OMRAN policies, stage-gate requirements, Delegation of Authority, project controls and relevant statutory requirements consistently across assigned projects.</li></ul><p><strong>Operational</strong></p><ul><li>Oversee project execution planning across scope, schedule, cost, quality, HSE, risk, procurement, approvals, and handover</li><li>Coordinate design development with Design &amp; Master Planning and Technical Services, ensuring compliance with approved master plans, land-use/GFA parameters, technical standards and infrastructure interfaces.</li><li>Manage consultants, project managers and contractors and ensure timely delivery of agreed outputs, decisions and corrective actions.</li><li>Prepare tender documentation and coordinate procurement activities with Capital Procurement &amp; Contracts and the relevant Tender Committee.</li><li>Administer consultancy and works contracts within delegated authority, including progress certification, claims management, variation control and contractual correspondence.</li><li>Manage project controls and reporting for cost, schedule, progress, risk, change and key decisions, escalating material issues to the line manager.</li><li>Identify project risks and opportunities and ensure appropriate mitigation and response plans are implemented and tracked.</li><li>Coordinate government, utility and other stakeholder approvals required for assigned projects, maintaining effective working relationships with relevant authorities.</li><li>Ensure central HSE requirements are implemented on all assigned sites and that environmental, coastal, archaeological and heritage constraints are appropriately managed.</li><li>Coordinate with Sales &amp; Leasing on product definition, launch readiness, pre_x0002_sales requirements, escrow compliance and customer handover for residential components.</li><li>Manage testing, commissioning, snagging, practical completion and handover, ensuring defects are closed and&nbsp;</li></ul><p><strong>Education &amp; Experience</strong></p><ul><li>Bachelor's degree in Engineering, Construction Management, Architecture, Quantity Surveying, Real Estate, Project Management or a related discipline.</li><li>A minimum of 8 years of relevant development/project-management experience, including responsibility for complex real-estate, tourism, hospitality, residential or mixed-use projects.</li><li>Strong working knowledge of property development and the full project life cycle from concept and feasibility through design, procurement, construction and handover.</li><li>Experience in building, utilities and infrastructure components of development projects.</li><li>Demonstrated experience managing consultants and contractors, including cost, contract, claims and variation matters.</li><li>Experience in stage-gated, PMO-driven or matrix delivery environments is preferred.</li><li>PMP, chartered status or equivalent professional qualification is an advantage.</li></ul><p><strong>Key Skills &amp; Competencies</strong></p><p><strong>Functional</strong></p><ul><li>Strong project planning, programming and delivery-management capability.</li><li>Sound commercial and cost-management knowledge, including budget control, contracts, claims and variations.</li><li>Ability to interpret project financial information, business cases and key commercial indicators.</li><li>Strong risk, issue and change-management capability.</li><li>Working knowledge of design management, construction, infrastructure and project handover.</li><li>Ability to coordinate multidisciplinary teams and operate effectively within governance and delegated-authority frameworks.</li></ul><p><strong>Key Relationships</strong></p><p><strong>Internal</strong></p><ul><li>Development PMO, Design &amp; Master Planning and Technical Services.</li><li>Capital Procurement &amp; Contracts, Finance, Legal/GRC and HSE.</li><li>Sales &amp; Leasing, Asset Management, Commercial and other relevant OMRAN functions.</li></ul><p><strong>External</strong></p><ul><li>Project management consultants, designers, engineers, cost consultants, contractors and specialist advisers.</li><li>Municipality, utility providers, relevant ministries and other government authorities.</li><li>Customers, community representatives and other project stakeholders, as applicable.</li></ul><p><strong>Behavioral</strong></p><ul><li>Strong communication, stakeholder-management and negotiation skills.</li><li>Delivery-focused, commercially aware, organised and able to manage multiple priorities under pressure.</li><li>High standards of accountability, integrity and accuracy in reporting</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Construction Management, Architecture, Quantity Surveying, Real Estate, Project Management or a related discipline.</li><li>A minimum of 8 years of relevant development/project-management experience, including responsibility for complex real-estate, tourism, hospitality, residential or mixed-use projects.</li><li>Strong working knowledge of property development and the full project life cycle from concept and feasibility through design, procurement, construction and handover.</li><li>Experience in building, utilities and infrastructure components of development projects.</li><li>Demonstrated experience managing consultants and contractors, including cost, contract, claims and variation matters.</li><li>Experience in stage-gated, PMO-driven or matrix delivery environments is preferred.</li><li>PMP, chartered status or equivalent professional qualification is an advantage.</li><li>Strong project planning, programming and delivery-management capability.</li><li>Sound commercial and cost-management knowledge, including budget control, contracts, claims and variations.</li><li>Ability to interpret project financial information, business cases and key commercial indicators.</li><li>Strong risk, issue and change-management capability.</li><li>Working knowledge of design management, construction, infrastructure and project handover.</li><li>Ability to coordinate multidisciplinary teams and operate effectively within governance and delegated-authority frameworks.</li><li>Strong communication, stakeholder-management and negotiation skills.</li><li>Delivery-focused, commercially aware, organised and able to manage multiple priorities under pressure.</li><li>High standards of accountability, integrity and accuracy in reporting</li></ul>

<p>Functions as the strategic business leader of the property's Hotel Operations and reports directly to the General Manager. Areas of responsibility include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. The position works closely with department heads to develop and implement operational strategies, ensuring full execution of Marriott brand standards, service excellence, and key brand initiatives. The Director of Operations is responsible for ensuring that all hotel operations meet brand standards, exceed guest expectations, enhance employee engagement, drive revenue growth, and maximize departmental financial performance while maintaining positive owner relations. The role develops and implements property-wide strategies that deliver exceptional products and services, providing a strong return on investment.</p><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate must possess a strong Food &amp; Beverage background with proven operational leadership experience. Previous resort experience is highly preferred, particularly within luxury or upscale resort environments. Experience working within the GCC region is essential, with a thorough understanding of regional market dynamics, guest preferences, and hospitality operations.</p><p>Additional Candidate Profile Requirement</p><p>You may also add under Candidate Profile : Strong Food &amp; Beverage operational background with demonstrated success in leading multi-department hotel operations. Previous resort experience preferred. Minimum 3-5 years of senior operational leadership experience in the GCC hospitality market. Proven track record in driving guest satisfaction, employee engagement, financial performance, and owner relations. Marriott brand experience is an advantage. Pre-opening resort experience is highly desirable.</p>

<p>This role requires a strong understanding of user-centered design principles and best practices in UI/UX design.</p><p>Key Responsibilities:</p><ul><li>Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.</li><li>Design and deliver wireframes, user journeys, and mockups optimized for a wide range of devices and interfaces.</li><li>Identify design problems and devise elegant solutions.</li><li>Make strategic design and user-experience decisions related to core, and new, functionalities.</li><li>Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and user experience.</li><li>Conduct user research and usability testing to gather insights and validate design decisions.</li><li>Stay up-to-date with the latest UI/UX trends, techniques, and technologies.</li></ul><p>Requirements:</p><ul><li>Proven UI/UX experience.</li><li>Excellent visual design skills with sensitivity to user-system interaction.</li><li>Up-to-date experience with leading design software and tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, etc.).</li><li>Solid experience in creating wireframes, user flows, process flows, and site maps.</li><li>Experience with user interface design, user experience design, and interaction design.</li><li>Proficiency in prototyping tools.</li><li>Strong portfolio showcasing your UI/UX design work.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven UI/UX experience. Excellent visual design skills with sensitivity to user-system interaction. Up-to-date experience with leading design software and tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, etc.). Solid experience in creating wireframes, user flows, process flows, and site maps. Experience with user interface design, user experience design, and interaction design. Proficiency in prototyping tools. Strong portfolio showcasing your UI/UX design work.</p>

<p><h4>About us</h4> <p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p> <p>May participate in project execution strategy and planning. Knows the project and discipline scope, cost, time requirements, assists the team to meet expectations, and coordinates with other disciplines to ensure project success. Implements innovative solutions, technology advances, and methods to effectively deal with working out of sequence. Supports management of project change and progressing for the discipline and works with the Project Management Team to take corrective actions regarding any issues, staffing requirements, scope changes, progressing, or other events that could affect project completion and/or profitability. Plans discipline quality, monitors quality activities, drives and participates in squad checking, recommends improvements, and takes action where required.</p> <p>Awarded a 2 or 3 year technical diploma with discipline specific training or an equivalent combination of education, training, and experience. Trained in leadership and project execution. Will be actively licensed with a local governing body where required by law.</p> <h4>Moving forward together</h4> <p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p> <p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p> <p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><span><span>May participate in project execution strategy and planning. Knows the project and discipline scope/cost/time requirements, assists the team to meet expectations, and coordinates with other disciplines to ensure project success. Implements innovative solutions, technology advances, and methods to effectively deal with working out of sequence. Supports management of project change and progressing for the discipline and works with the Project Management Team to take corrective actions regarding any issues, staffing requirements, scope changes, progressing, or other events that could affect project completion and/or profitability. Plans discipline quality, monitors quality activities, drives and participates in squad checking, recommends improvements, and </span><span>takes action where required.</span></span></p><br> <span><span>Awarded a </span><span>2 or 3 year technical diploma with discipline specific training or an equivalent combination of education, training, and experience. Trained in leadership and project execution. Will be actively licensed with a local governing body where required by law.</span></span><br><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Functions as the strategic business leader of the property's Hotel Operations and reports directly to the General Manager. Areas of responsibility include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. The position works closely with department heads to develop and implement operational strategies, ensuring full execution of Marriott brand standards, service excellence, and key brand initiatives.<br>The Director of Operations is responsible for ensuring that all hotel operations meet brand standards, exceed guest expectations, enhance employee engagement, drive revenue growth, and maximize departmental financial performance while maintaining positive owner relations. The role develops and implements property-wide strategies that deliver exceptional products and services, providing a strong return on investment.<br>The ideal candidate must possess a strong Food &amp; Beverage background with proven operational leadership experience. Previous resort experience is highly preferred, particularly within luxury or upscale resort environments. Experience working within the GCC region is essential, with a thorough understanding of regional market dynamics, guest preferences, and hospitality operations.<br>Additional Candidate Profile Requirement<br>You may also add under <br>Candidate Profile<br>:<br>Strong Food &amp; Beverage operational background with demonstrated success in leading multi-department hotel operations.<br>Previous resort experience preferred.<br>Minimum 3-5 years of senior operational leadership experience in the GCC hospitality market.<br>Proven track record in driving guest satisfaction, employee engagement, financial performance, and owner relations.<br>Marriott brand experience is an advantage.<br>Pre-opening resort experience is highly desirable.<br>Leasure experience<br>Oman local market experience or GCC experience<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Job description</h4> <p>Functions as the strategic business leader of the property's hotel operations and reports directly to the general manager. Areas of responsibility include front office, business center, recreation/health club, housekeeping, food and beverage/culinary, and engineering/maintenance. The position works closely with department heads to develop and implement operational strategies, ensuring full execution of Marriott brand standards, service excellence, and key brand initiatives.</p> <p>The director of operations is responsible for ensuring that all hotel operations meet brand standards, exceed guest expectations, enhance employee engagement, drive revenue growth, and maximize departmental financial performance while maintaining positive owner relations. The role develops and implements property-wide strategies that deliver exceptional products and services, providing a strong return on investment.</p> <p>The ideal candidate must possess a strong food and beverage background with proven operational leadership experience. Previous resort experience is highly preferred, particularly within luxury or upscale resort environments. Experience working within the GCC region is essential, with a thorough understanding of regional market dynamics, guest preferences, and hospitality operations.</p> <h4>Additional candidate profile requirement</h4> <ul> <li>Strong food and beverage operational background with demonstrated success in leading multi-department hotel operations.</li> <li>Previous resort experience preferred.</li> <li>Minimum 3-5 years of senior operational leadership experience in the GCC hospitality market.</li> <li>Proven track record in driving guest satisfaction, employee engagement, financial performance, and owner relations.</li> <li>Marriott brand experience is an advantage.</li> <li>Pre-opening resort experience is highly desirable.</li> <li>Leisure experience, Oman local market experience, or GCC experience.</li> </ul> <p>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.</p> <p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None

<p>We are seeking an experienced Business Development Specialist with a strong background in ISO certification services to drive business growth, develop client relationships, and manage the complete sales cycle from lead generation through to closure and renewal. The ideal candidate will have prior experience working with an ISO certification body , a good understanding of ISO certification processes, and a proven track record in B2B sales and client management. Lead Generation &amp; Business Development Generate, qualify, and follow up on new business leads. Conduct sales calls and meetings with prospective corporate clients. Promote ISO certification services, including ISO 9001, ISO 14001, ISO 45001, ISO 27001 , and other relevant standards. Develop and maintain strong relationships with prospective and existing clients. Negotiate commercial terms and pricing and drive opportunities through to successful closure. Proposal &amp; Commercial Management Understand client requirements, including organization size, employee strength, industry, and scope, to determine appropriate audit requirements. Prepare accurate cost estimates in line with established pricing guidelines. Develop and submit professional commercial proposals to prospective clients. Follow up on proposals and manage the sales process through to contract confirmation. Client Management &amp; Renewals Maintain regular communication with existing clients and ensure a high level of client satisfaction. Manage client relationships in preparation for annual surveillance audits and certification renewals. Drive renewals throughout the three-year certification cycle. Identify and promote opportunities for additional services, including internal auditor training and integrated management systems. Sales Pipeline &amp; Reporting Maintain accurate records of client interactions, opportunities, and pipeline stages in Salesforce . Monitor sales performance and follow up on outstanding opportunities. Prepare weekly sales reports covering closed business, lost opportunities, pipeline status, and projected revenue.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business, Marketing, Commerce, Engineering, or a related discipline . 5-6 years of overall professional experience in sales or business development. 2-3 years of experience working with an ISO certification body is strongly preferred. Good understanding of ISO certification processes and the purpose of key standards such as ISO 9001, ISO 14001, ISO 45001, and ISO 27001 . Proven experience in B2B sales, lead generation, negotiation, and client relationship management. Strong communication, interpersonal, and presentation skills. Experience using Salesforce or other CRM platforms is an advantage.</p>