Autism Specialist Jobs - muscat Oman
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<p><h4>About the role</h4>
<p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p>
<p>This is a hands-on support role focused on:</p>
<ul>
<li>Technical troubleshooting</li>
<li>Ticket resolution</li>
<li>SaaS support operations</li>
<li>User onboarding & access management</li>
<li>Knowledge base documentation</li>
<li>Customer support and issue escalation</li>
</ul>
<p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p>
<p>If you enjoy:</p>
<ul>
<li>Solving technical problems</li>
<li>Troubleshooting systems</li>
<li>Helping users navigate software issues</li>
<li>Working in fast-paced support environments</li>
</ul>
<p>This role is a strong fit.</p>
<h4>What you’ll own</h4>
<p><strong>Technical support & troubleshooting</strong></p>
<p>Respond to technical support requests through platforms such as:</p>
<ul>
<li>Zendesk</li>
<li>Freshdesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
</ul>
<p>Troubleshoot:</p>
<ul>
<li>Login issues</li>
<li>Password resets</li>
<li>Connectivity problems</li>
<li>SaaS platform errors</li>
<li>Browser and system-related issues</li>
</ul>
<p>Resolve Level 1 & Level 2 support requests.</p>
<p>Guide customers through troubleshooting steps using simple, non-technical language.</p>
<p>Ensure users feel informed and supported throughout the resolution process.</p>
<p><strong>Ticket management & escalation</strong></p>
<p>Prioritize incoming tickets based on:</p>
<ul>
<li>Urgency</li>
<li>SLA requirements</li>
<li>Business impact</li>
</ul>
<p>Escalate complex issues to:</p>
<ul>
<li>Tier 2/3 Support</li>
<li>DevOps</li>
<li>Engineering teams</li>
</ul>
<p>Document:</p>
<ul>
<li>Troubleshooting steps</li>
<li>Findings</li>
<li>Reproduction details</li>
<li>Escalation notes</li>
</ul>
<p>Maintain clean and accurate support documentation.</p>
<p><strong>Basic system administration</strong></p>
<p>Support:</p>
<ul>
<li>User provisioning</li>
<li>Account setup</li>
<li>Password resets</li>
<li>Permissions management</li>
</ul>
<p>Assist with:</p>
<ul>
<li>Onboarding</li>
<li>Offboarding</li>
<li>Access control workflows</li>
</ul>
<p>Support:</p>
<ul>
<li>Windows</li>
<li>macOS</li>
<li>Linux environments</li>
</ul>
<p><strong>Knowledge base & documentation</strong></p>
<p>Create and maintain:</p>
<ul>
<li>FAQs</li>
<li>Troubleshooting guides</li>
<li>Internal support documentation</li>
</ul>
<p>Identify recurring issues and document solutions.</p>
<p>Improve first-contact resolution rates through stronger documentation and workflows.</p>
<p><strong>Monitoring & issue detection</strong></p>
<p>Use monitoring tools such as:</p>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<p>Monitor alerts and identify recurring technical issues proactively.</p>
<p>Report trends and recurring incidents for long-term resolution and process improvement.</p>
<p><strong>Cross-functional collaboration</strong></p>
<p>Work closely with:</p>
<ul>
<li>QA</li>
<li>Product</li>
<li>Engineering</li>
<li>DevOps teams</li>
</ul>
<p>Report:</p>
<ul>
<li>Bugs</li>
<li>Feature requests</li>
<li>Customer pain points</li>
</ul>
<p>Share customer feedback to improve product functionality and support operations.</p>
<h4>What makes you a strong fit</h4>
<ul>
<li>Calm and professional under pressure</li>
<li>Strong troubleshooting and problem-solving mindset</li>
<li>Excellent communicator with empathy and patience</li>
<li>Detail-oriented with strong documentation habits</li>
<li>Comfortable working independently in remote support environments</li>
<li>Focused on both technical resolution and customer experience</li>
</ul>
<h4>Requirements (must-have)</h4>
<p><strong>Experience</strong></p>
<p>1–2+ years of experience in:</p>
<ul>
<li>Technical support</li>
<li>IT helpdesk</li>
<li>SaaS support</li>
<li>Customer-facing troubleshooting</li>
</ul>
<p><strong>Technical skills</strong></p>
<p>Experience with:</p>
<ul>
<li>Zendesk</li>
<li>Jira</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
</ul>
<p>Familiarity with:</p>
<ul>
<li>SaaS platforms</li>
<li>Networking basics</li>
<li>Operating systems</li>
</ul>
<p>Comfortable managing multiple systems and support queues simultaneously.</p>
<p><strong>Communication skills</strong></p>
<ul>
<li>Strong written and verbal English communication</li>
<li>Ability to explain technical issues clearly to non-technical users</li>
<li>Strong multitasking and organizational skills</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>CompTIA A+ or Network+ certifications</li>
<li>Experience supporting:</li>
<ul>
<li>APIs</li>
<li>SaaS integrations</li>
<li>Cloud-based platforms</li>
</ul>
<li>Familiarity with:</li>
<ul>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
</ul>
<li>Background in:</li>
<ul>
<li>SaaS</li>
<li>IT services</li>
<li>Technical customer support</li>
</ul>
</ul>
<h4>Tools & platforms</h4>
<ul>
<li>Zendesk</li>
<li>Jira Service Desk</li>
<li>ServiceNow</li>
<li>Freshdesk</li>
<li>Datadog</li>
<li>Splunk</li>
<li>New Relic</li>
<li>SaaS & cloud-based platforms</li>
</ul>
<h4>What a typical day looks like</h4>
<ul>
<li>Review support queues and prioritize urgent tickets</li>
<li>Troubleshoot SaaS and technical support requests</li>
<li>Resolve customer and internal system issues</li>
<li>Escalate complex problems with detailed documentation</li>
<li>Update FAQs and support documentation</li>
<li>Collaborate with engineering and product teams on bugs and improvements</li>
<li>Monitor support metrics and identify recurring issues</li>
</ul>
<p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p>
<h4>Key metrics for success (KPIs)</h4>
<ul>
<li>First response time (FRT) within SLA</li>
<li>First contact resolution (FCR) rate</li>
<li>Reduced average resolution time (ART)</li>
<li>Customer satisfaction (CSAT) scores</li>
<li>Reduced recurring ticket volume</li>
<li>Consistently updated documentation and knowledge base quality</li>
</ul>
<h4>Why this role stands out</h4>
<ul>
<li>Exposure to modern SaaS and support environments</li>
<li>Opportunity to work with:</li>
<ul>
<li>Support systems</li>
<li>Monitoring tools</li>
<li>Cloud platforms</li>
<li>Technical troubleshooting workflows</li>
</ul>
<li>Strong growth path into:</li>
<ul>
<li>Tier 2 Support</li>
<li>Systems Administration</li>
<li>DevOps</li>
<li>Customer Success Engineering</li>
</ul>
<li>Remote flexibility with collaborative technical teams</li>
<li>Opportunity to improve systems, documentation, and support operations</li>
</ul>
<h4>Interview process</h4>
<ul>
<li>Initial phone screen</li>
<li>Video interview with Pavago recruiter</li>
<li>Practical troubleshooting exercise</li>
<li>Client interview with support / engineering leadership</li>
<li>Offer & background verification</li>
</ul>
<h4>Apply now</h4>
<p>If you:</p>
<ul>
<li>Enjoy solving technical problems</li>
<li>Thrive in customer-facing support environments</li>
<li>Communicate clearly under pressure</li>
<li>Want hands-on experience with SaaS and technical systems</li>
</ul>
<p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Requirements:</b></p><p><br></p><p>Preferred: Pearson VUE + Dataflow Cleared</p><p>Strong clinical and surgical experience in ENT</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>
<p><h4>Job identification</h4>
<p><strong>33624</strong></p>
<h4>Job category</h4>
<p>Clinicians</p>
<h4>Posting date</h4>
<p>06/21/2026 09:48 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>08/31/2026 09:48 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>33624</strong></p>
<h4>Job category</h4>
<p>Clinicians</p>
<h4>Posting date</h4>
<p>06/21/2026 09:48 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>08/31/2026 09:48 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33623</p>
<h4>Job category</h4>
<p>Clinicians</p>
<h4>Posting date</h4>
<p>04/29/2026 05:34 AM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>05/31/2026 05:33 AM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>33978</strong></p>
<h4>Job category</h4>
<p><strong>Clinicians</strong></p>
<h4>Posting date</h4>
<p><strong>05/10/2026 03:35 PM</strong></p>
<h4>Locations</h4>
<p><strong>Al Khoud Tejary Street, Muscat, OM</strong></p>
<h4>Apply before</h4>
<p><strong>06/30/2026 03:34 PM</strong></p>
<h4>Job schedule</h4>
<p><strong>Full time</strong></p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>33978</strong></p>
<h4>Job category</h4>
<p><strong>Clinicians</strong></p>
<h4>Posting date</h4>
<p><strong>05/10/2026 03:35 PM</strong></p>
<h4>Locations</h4>
<p><strong>Al Khoud Tejary Street, Muscat, OM</strong></p>
<h4>Apply before</h4>
<p><strong>06/30/2026 03:34 PM</strong></p>
<h4>Job schedule</h4>
<p><strong>Full time</strong></p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Available specialties 16 openings AnesthesiaInternal MedicineCardiologyCardiac AnaesthesiaEmergencyUrologyCritical CareENTNeurosurgeryNeurologyOphthalmologyGeneral SurgeryNeonatologyNephrologyOBG & GynaecologyPaediatric Emergency</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Entry requirements</b></p><ul><li>1MBBS + Internship + DM/M.CH or equivalent + 2 years' experience</li><li>2MBBS + Internship + MD/MS or equivalent + 9 years' experience in the specialty after the Master</li><li>3Age must be less than 50 years</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> Bachelor s or Diploma degree in Public relations and mass communication, business administration, or any specialization related to student activities and student services.</p>
<p> 2-5 years in Student Activities, Student Affairs, Events Management, and Public Relations</p>
<p> Microsoft Office</p>
<p> Ability to communicate effectively, both orally and in writing.</p>
<p> good organizational skills and attention to detail.</p>
<p> Good interpersonal skills.</p>
<p> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Master s or bachelor s degree in psychology, Social Work, Counseling, or related field.</p>
<p>Minimum of 3 years of professional experience in counseling, psychotherapy, or social support services.</p>
<p> Sound understanding of psychological theories and counseling methodologies.</p>
<p> Knowledge of developmental, behavioral, emotional, and social challenges among college students.</p>
<p> Familiarity with the educational and cultural context of Oman </p>
<p> Awareness of legal and ethical considerations related to student counseling and confidentiality.</p>
<p> </p></div></section>
<p> <strong>Position:</strong> Civil Engineer – Specialized in Earth Works</p><p><strong>Experience Required:</strong> Minimum <strong>5+ years in GCC</strong></p><p>(Earthwork, Infrastructure, Roads, and related projects)</p><p><strong>Eligibility Criteria</strong></p><ul><li>Bachelor’s Degree in Civil Engineering (or equivalent).</li><li>Proven expertise in <strong>earthworks, excavation, grading, compaction, and soil stabilization</strong>.</li><li>Strong knowledge of GCC construction standards and safety regulations.</li><li>Ability to lead site teams and coordinate with consultants/clients.</li><li>Excellent communication and project management skills.</li></ul><p><strong>✨ Benefits Offered</strong></p><ul><li>Attractive salary package (commensurate with experience).</li><li>Free food & accommodation.</li><li>Annual leave with return airfare.</li><li>Career growth opportunities within the organization.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Skills & Expertise:</strong></p><ul><li><p>General & Laparoscopic Surgery</p></li><li><p>Emergency & Trauma Surgery</p></li><li><p>Gastrointestinal Surgical Procedures</p></li><li><p>Hernia Repair Surgery</p></li><li><p>Gallbladder & Appendix Surgery</p></li><li><p>Soft Tissue & Minor Surgical Procedures</p></li><li><p>Pre & Post-operative Patient Care</p></li><li><p>Wound Management</p></li><li><p>Surgical ICU Coordination</p></li><li><p>Multidisciplinary Patient Management</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Key Requirements:</strong></p><ul><li><p><strong>Male General Surgeon</strong></p></li><li><p>Minimum <strong>3 years of post-specialisation experience</strong></p></li><li><p>Preferred experience: <strong>4–6 years</strong></p></li><li><p>Age up to <strong>48 years</strong></p></li><li><p>Oman DataFlow completed, Prometric cleared, or MOH Viva cleared preferred</p><br></li></ul><p><strong>Qualification:</strong></p><ul><li><p>MS / DNB / FRCS / FCPS / Arab Board</p><br></li></ul><p><strong>Compensation & Benefits:</strong></p><ul><li><p>Salary: <strong>Upto 2100 OMR/month</strong></p></li><li><p>Annual Airfare</p></li><li><p>Health Insurance</p></li><li><p>Life Insurance</p></li><li><p>Professional Indemnity Insurance</p></li><li><p>30 Days Paid Annual Leave</p></li></ul><p></p></section>
<p><h4>Be the first to apply</h4>
<p>Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary, and quaternary healthcare through our hospitals, clinics, and pharmacies. We have over 20,000 dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: <strong>“We’ll treat you well.”</strong></p>
<p>We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the <strong>Aster</strong>, <strong>Medcare</strong>, and <strong>Access</strong> brands.</p>
<h4>Job identification</h4>
<p>33619</p>
<h4>Job category</h4>
<p>Clinicians</p>
<h4>Posting date</h4>
<p>06/20/2026 12:46 PM</p>
<h4>Location</h4>
<p>Al Khoud Tejary Street, Muscat, Oman</p>
<h4>Apply before</h4>
<p>08/01/2026 12:46 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Be the first to apply</h4>
<p>Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary, and quaternary healthcare through our hospitals, clinics, and pharmacies. We have over 20,000 dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: <strong>“We’ll treat you well.”</strong></p>
<p>We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the <strong>Aster</strong>, <strong>Medcare</strong>, and <strong>Access</strong> brands.</p>
<h4>Job identification</h4>
<p>33619</p>
<h4>Job category</h4>
<p>Clinicians</p>
<h4>Posting date</h4>
<p>06/20/2026 12:46 PM</p>
<h4>Location</h4>
<p>Al Khoud Tejary Street, Muscat, Oman</p>
<h4>Apply before</h4>
<p>08/01/2026 12:46 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Design, develop, and implement custom SharePoint solutions, including web parts, workflows, and site architecture, to meet specific business needs.</li><li>Build and maintain robust front-end interfaces using modern JavaScript frameworks (React, Angular, Vue.js) integrated with SharePoint data.</li><li>Develop and manage back-end services and APIs for SharePoint applications, ensuring seamless data integration and application logic.</li><li>Leverage Power Platform (Power Automate, Power Apps) to extend SharePoint functionality and automate business processes.</li><li>Administer and configure SharePoint environments (Online and On-Premises), including user permissions, site collections, and security settings.</li><li>Perform data migration and integration tasks between SharePoint and other enterprise systems.</li><li>Troubleshoot and resolve complex technical issues across the full stack of SharePoint applications.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>5+ years of experience in SharePoint development and administration, with a strong focus on full-stack capabilities.</li><li>Expertise in front-end technologies: HTML5, CSS3, JavaScript, and modern frameworks like React or Angular.</li><li>Proficiency in C#, .NET Framework/.NET Core for server-side development.</li><li>Experience with SharePoint Online and/or SharePoint On-Premises (2016/.</li><li>Demonstrated experience with Power Platform (Power Automate, Power Apps) and PnP PowerShell/SPFx.</li><li>Strong understanding of REST APIs, JSON, and web services.</li><li>Excellent problem-solving and analytical skills with a keen eye for detail.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Qualification: DM/DNB/DrNB in Cardiology (Interventional Cardiology)<br></strong></p><p><strong>Key Skills & Expertise:</strong></p><ul><li><p>Interventional Cardiology</p></li><li><p>Cardiovascular Disease Management</p></li><li><p>Coronary Angiography & Angioplasty (PCI)</p></li><li><p>Cardiac Catheterization</p></li><li><p>Pacemaker Implantation & Management</p></li><li><p>Cath Lab Procedures</p></li><li><p>Balloon Mitral Valvotomy (BMV)</p></li><li><p>Aortoplasty</p></li><li><p>Pericardiocentesis (Pericardial Effusion Tapping)</p></li><li><p>Emergency Cardiac Interventions</p></li><li><p>Management of Acute Coronary Syndromes</p><br></li></ul><p><strong>Benefits</strong></p><ul><li><p>Annual Airfare Allowance</p></li><li><p>Life Insurance</p></li><li><p>Health Insurance</p></li><li><p>30 Days Paid Annual Leave</p></li><li><p>Professional Indemnity Insurance</p><br></li></ul><ul><li><p> <strong>Split shift duty</strong>:</p></li></ul><ul><li><p>09:00 AM – 01:00 PM</p></li><li><p>05:00 PM – 09:00 PM</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Minimum 3 years of post-specialisation experience is mandatory.</strong></p></li><li><p>Preference for <strong>mid-level specialists with 4–6 years of experience</strong> after PG/Specialization.</p></li><li><p>Preferred age: <strong>Up to 48 years.</strong></p></li><li><p>Candidates with <strong>Oman DataFlow completed, Prometric cleared, or MOH Viva cleared</strong> will be given priority.</p></li><li><p>For <strong>Gastroenterologists and Interventional Cardiologists</strong>, candidates with <strong>DHA Exam cleared and Oman DataFlow completed</strong> can also be considered.</p></li><li><p><strong>Monthly on-call duties may be required once or twice as per the duty roster.</strong></p></li></ul><p></p></section>
<p><h4>Job identification</h4>
<p><strong>33348</strong></p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>04/30/2026 01:13 PM</p>
<h4>Locations</h4>
<p>North Alghubra Muscat OM</p>
<h4>Apply before</h4>
<p>06/30/2026 01:12 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33379</p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>05/11/2026 12:00 PM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>09/30/2026 12:00 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p>33379</p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>05/11/2026 12:00 PM</p>
<h4>Locations</h4>
<p>Al Ghobra Muscat OM</p>
<h4>Apply before</h4>
<p>09/30/2026 12:00 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Job identification</h4>
<p><strong>33348</strong></p>
<h4>Job category</h4>
<p>Paramedical</p>
<h4>Posting date</h4>
<p>04/30/2026 01:13 PM</p>
<h4>Locations</h4>
<p>North Alghubra Muscat OM</p>
<h4>Apply before</h4>
<p>06/30/2026 01:12 PM</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>