Admin Assistant Jobs
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<h2 class="h5">Job description</h2>
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<span>Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring for our client, a growing U.<br>S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.<br> This is an execution-heavy, ownership-driven operations role — not passive administrative work.<br> You will: Own contract data and contract execution workflows Drive contract completion through daily outreach and follow-ups Maintain CRM accuracy and reporting integrity Ensure contracts align with billing and recurring revenue operations This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.<br> What You’ll Own Contract Ownership & Accuracy Own customer contracts from initiation through execution Maintain a single source of truth for: Contract status Contract terms Coverage and account details Ensure all records are: Accurate Complete Audit-ready Maintain structured document storage and organization Contract Tracking & Data Management Maintain master tracking sheets using: Google Sheets Microsoft Excel Track: Renewal dates Contract durations Special terms Account status Clean and remove inactive accounts Prepare contract data for CRM accuracy within Salesforce Contract Outreach & Execution Identify customers without signed contracts Conduct high-volume outbound outreach via: Email Phone calls Clearly explain: Pricing Terms Service value Send agreements through DocuSign Drive contracts through the full execution cycle: Sent Followed up Signed Completed Maintain consistent follow-up discipline until closure CRM & Revenue Alignment Update contract information and RMR (Recurring Monthly Revenue) in Salesforce Log all customer activity and updates for audit tracking Improve CRM data quality through contract interactions Ensure operational data remains clean and accurate Agreement & Documentation Management Create and manage agreements for: New services Account updates Transfers and changes Ensure all documentation is: Properly executed Properly stored Fully compliant Support account transfers and operational documentation workflows AutoPay & Compliance Ensure AutoPay enrollment for applicable accounts Track exceptions and required adjustments Maintain compliance and documentation standards Collections Support Conduct follow-ups on overdue accounts when required Log all collection activity within the CRM Support overall revenue collection efforts Reporting & Performance Tracking Deliver daily reports covering: Outreach activity Contracts sent and signed Progress metrics Contract coverage improvements Maintain visibility into execution and operational performance Process Improvement Identify workflow inefficiencies and operational gaps Improve: Outreach scripts Templates Tracking systems Contract workflows Help increase contract adoption and execution speed What Makes You a Strong Fit You are execution-driven and proactive You follow up consistently until tasks are completed You are highly detail-oriented and organized You can manage high-volume outreach and administrative work simultaneously You take ownership of outcomes, not just assigned tasks You thrive in structured operational environments Must-Have Requirements 2–4+ years of experience in: Contract administration Customer operations Billing operations Customer support Operational coordination Experience using: Salesforce (or similar CRM) DocuSign Strong proficiency with: Google Sheets Microsoft Excel High attention to detail with low tolerance for errors Strong written and verbal English communication skills Comfortable with: Outbound calls Customer follow-ups Objection handling Ability to manage multiple workflows simultaneously Nice to Have Experience working with: Recurring revenue (RMR) models Billing workflows Collections operations Exposure to: High-volume contract environments SaaS businesses Service-based companies What a Typical Day Looks Like Review contract trackers and prioritize outreach Contact customers via phone and email Send agreements through DocuSign Follow up consistently on pending contracts Update Salesforce and operational records Track progress and report daily performance metrics In short: you ensure every customer account has a valid, accurate, and fully executed contract while maintaining operational accuracy across systems.<br> Key Metrics (KPIs) Percentage of customers with signed contracts Contract data accuracy across systems Daily outreach volume (calls, emails, follow-ups) Contract execution speed (sent → signed) Salesforce data accuracy AutoPay enrollment rate Reporting consistency and operational visibility Why This Role Stands Out High ownership and accountability Direct impact on revenue accuracy and operational risk reduction Structured workflows with measurable performance expectations Opportunity to improve operational systems and processes Remote flexibility combined with high-performance execution standards Interview Process Initial Screening Call Recruiter Interview Final Interview Offer & Onboarding Apply Now If you are someone who follows through relentlessly, values operational accuracy, and thrives in structured, high-volume environments, this role offers an opportunity to take ownership of critical customer operations and contract execution workflows.<br> #CustomerOperations #ContractManagement #Salesforce #DocuSign #OperationsSpecialist #RemoteJobs #CRMManagement #ContractAdministration #RevenueOperations #CustomerSupport #RemoteWork</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Duties and Responsibilities</b></p><p>1. General Operational Duties</p><ul><li>Carry out routine farm and site operations including pond preparation, stocking, feeding support, sampling, harvesting, and cleaning activities.</li><li>Follow all operational procedures, biosecurity measures, and hygiene standards across assigned sections.</li><li>Operate and assist in the routine use of farm and processing equipment such as aerators, pumps, blowers, filters, and basic tools.</li><li>Maintain cleanliness and order in work areas, tanks, ponds, and processing sections.</li><li>Adhere strictly to Health, Safety & Environment (HSE) requirements and report unsafe conditions immediately.</li></ul><p>2. GOP (Grow-Out Ponds) Operations</p><ul><li>Assist in pond preparation activities such as cleaning, liming, fertilizing, and water filling.</li><li>Support feeding operations and daily pond monitoring as instructed.</li><li>Assist during sampling, growth checks, and health observation of shrimp.</li><li>Support harvesting activities, including preparation of nets, equipment, and pond areas.</li></ul><p>3. Hatchery & Nursery Operations</p><ul><li>Assist in cleaning, preparation, and maintenance of hatchery and nursery tanks.</li><li>Support routine activities related to larvae and post-larvae handling under supervision.</li><li>Assist in water quality checks and basic monitoring activities.</li><li>Support acclimatization, transfer, and preparation of PLs from hatchery to nursery or grow-out ponds.</li><li>Maintain hygiene and biosecurity within hatchery and nursery facilities.</li></ul><p>4. Processing Plant (PP) Support</p><ul><li>Assist in basic processing operations as assigned by the supervisor.</li><li>Support cleaning, sanitation, and preparation of processing areas and equipment.</li><li>Assist in grading, weighing, packing, and handling of shrimp in accordance with hygiene and quality standards.</li><li>Follow food safety and hygiene procedures strictly during processing activities.</li></ul><p>5. Records & Reporting</p><ul><li>Assist in recording daily operational data such as feeding, harvesting quantities, basic water parameters, and work activities.</li><li>Report any abnormalities, equipment issues, or operational concerns to the supervisor promptly.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Basic technical and operational knowledge of farm or processing activities.</li><li>Ability to follow instructions, SOPs, and safety guidelines accurately.</li><li>Physically fit and able to work in outdoor farm and processing environments.</li><li>Team-oriented with a cooperative attitude and willingness to learn.</li><li>Flexible to work shifts, weekends, and during peak operational periods.</li></ul><p><b>Qualifications & Education</b></p><ul><li>Bachelor s Degree in Marine Science, Aquaculture, Fisheries Science, or a related discipline is mandatory.</li></ul><p><b>Experience</b></p><ul><li>Minimum 1 3 years of relevant experience in shrimp farming, aquaculture operations, hatchery, nursery, grow-out ponds, or processing plant activities.</li><li>Practical site-based experience in farm operations will be given preference.</li><li>Fresh graduates with strong practical experience, including internships, in aquaculture or marine science may be considered.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>CDI à pourvoir à compter du 1er novembre 2026</b><br><b>Poste basé à Neuilly-sur-Seine</b></p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L’activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu’elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin. Cette philosophie est largement héritée de Gabrielle Chanel, qui a toujours œuvré pour affirmer sa propre indépendance et celle de toutes les femmes.</p><br><p>Au sein de la Direction Stratégie Produit, Marketing et Communication, vous rejoignez l’équipe Pilotage Développement Produit et êtes rattaché(e) au Responsable Pilotage Développement Produit Maquillage. Vous participez au développement produit des nouveautés de la Division Parfums Beauté.</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><p>Vous gérez en mode projet transversal les nouveaux développements de la Division Parfums Beauté sur l’axe Maquillage :</p><br><ul><li>En accord avec les plans marketing à 3 ans : piloter et coordonner des groupes projets multimétiers (Marketing International, R&D, Achats, pack, indus…) du brief Marketing à la première production industrielle afin d’assurer la mise à disposition des produits selon les MAD définies.</li><li>Construire les études de faisabilité pour garantir la cohérence entre le brief, les solutions métiers, le timing et les coûts. </li><li>A partir des études de faisabilité, orienter la conception du produit à l’aide d’une analyse de risques.</li><li>Assurer le reporting des projets au sein des instances de décision COP et Comité Projets en facilitant les prises de décision.</li><li>Piloter le planning des projets en veillant au respect des jalons intermédiaires : faisabilité, revue de conception, revue d’industrialisation.</li><li>Challenger les métiers dans la recherche du bon équilibre entre les enjeux du projet, les moyens à y dédier, les analyses de risques et les solutions à envisager.</li><li>Maitriser le prix de revient unitaire des produits et le budget prévu pour le projet. </li><li>Être garant du respect des process de développement Chanel : formation aux nouveaux membres des groupes projets.</li><li>Projets transverses d’amélioration continue du process de développement.</li></ul><p>CE QUE VOUS APPORTEREZ</p><br><ul><li>Formation supérieure (Bac +5), ingénieur, école de commerce, université ou équivalent.</li><li>Expérience confirmée de 3 à 5 ans en gestion de projet, sur une fonction de Chef de Projet Développement, ou dans les métiers techniques de formulation, packaging ou industriel.</li><li>Attrait pour les produits cosmétiques et le développement produits</li><li>Vous aimez manager de façon transversale.</li><li>Forte appétence pour la coordination des projets dans un environnement complexe qui nécessite des compétences relationnelles et techniques en animation d'équipes.</li><li>Créatif.ve, drive, bonne capacité d’analyse et appétence pour la résolution de problématiques en collectif.</li><li>Intelligence émotionnelle : Fibre relationnelle, agilité, force de conviction et de challenge, gestion du stress et polyvalence.</li><li>Pilotage opérationnel avec les outils Teamcenter & Orchestra.</li></ul><p>CE QUI VOUS ENTHOUSIASME ET Ce que CHANEL peut vous offrir</p><br><ul><li>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant, où la création et l’humain sont au cœur des préoccupations.</li></ul><ul><li>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts aux savoir-faire reconnus.</li><li>Vous bénéficiez d’un suivi individualisé au service de votre développement et vous évoluez dans votre capacité de leadership et de gestion</li></ul><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes. Nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes.</p><br><p>Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>CDD à pourvoir à compter de 15 09 2026 – 6 mois </b><br><b>Poste basé à Neuilly-sur-Seine</b></p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L’activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu’elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin. Cette philosophie est largement héritée de Gabrielle Chanel, qui a toujours œuvré pour affirmer sa propre indépendance et celle de toutes les femmes.</p><br><p>Au sein de la Direction Stratégie Produit, Marketing et Communication, vous rejoignez l’équipe Pilotage Développement Produit et êtes rattaché(e) au Responsable Pilotage Développement Produit soin Vous participez au développement produit des nouveautés de la Division Parfums Beauté.</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><p>Vous gérez en mode projet transversal les nouveaux développements de la Division Parfums Beauté sur l’axe soin :</p><br><ul><li>En accord avec les plans marketing à 3 ans : piloter et coordonner des groupes projets multimétiers (Marketing International, R&D, Achats, pack, indus…) du brief Marketing à la première production industrielle afin d’assurer la mise à disposition des produits selon les MAD définies.</li><li>Construire les études de faisabilité pour garantir la cohérence entre le brief, les solutions métiers, le timing et les coûts. </li><li>A partir des études de faisabilité, orienter la conception du produit à l’aide d’une analyse de risques.</li><li>Assurer le reporting des projets au sein des instances de décision COP et Comité Projets en facilitant les prises de décision.</li><li>Piloter le planning des projets en veillant au respect des jalons intermédiaires : faisabilité, revue de conception, revue d’industrialisation.</li><li>Challenger les métiers dans la recherche du bon équilibre entre les enjeux du projet, les moyens à y dédier, les analyses de risques et les solutions à envisager.</li><li>Maitriser le prix de revient unitaire des produits et le budget prévu pour le projet. </li><li>Être garant du respect des process de développement Chanel : formation aux nouveaux membres des groupes projets.</li><li>Projets transverses d’amélioration continue du process de développement.</li></ul><p>CE QUE VOUS APPORTEREZ</p><br><ul><li>Formation supérieure (Bac +5), ingénieur, école de commerce, université ou équivalent.</li><li>Expérience confirmée de 2 à 5 ans en gestion de projet, sur une fonction de Chef de Projet Développement, ou dans les métiers techniques de formulation, packaging ou industriel.</li><li>Attrait pour les produits cosmétiques et le développement produits</li><li>Vous aimez manager de façon transversale.</li><li>Forte appétence pour la coordination des projets dans un environnement complexe qui nécessite des compétences relationnelles et techniques en animation d'équipes.</li><li>Créatif.ve, drive, bonne capacité d’analyse et appétence pour la résolution de problématiques en collectif.</li><li>Intelligence émotionnelle : Fibre relationnelle, agilité, force de conviction et de challenge, gestion du stress et polyvalence.</li><li>Pilotage opérationnel avec les outils Teamcenter & Orchestra.</li></ul><p>CE QUI VOUS ENTHOUSIASME ET Ce que CHANEL peut vous offrir</p><br><ul><li>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant, où la création et l’humain sont au cœur des préoccupations.</li></ul><ul><li>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts aux savoir-faire reconnus.</li><li>Vous bénéficiez d’un suivi individualisé au service de votre développement et vous évoluez dans votre capacité de leadership et de gestion</li></ul><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes. Nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes.</p><br><p>Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br> </div>
<p>JOB PURPOSE: To lead the origination, establishment, execution, and active management of Government-to-Government Joint Ventures that deliver sustainable risk-adjusted financial returns for OIA, while supporting defined national economic priorities through structured sovereign partnerships. The role combines investment strategy, partnership structuring, stakeholder management, and active ownership to ensure G2G partnerships are commercially disciplined, value creating, effectively governed, and aligned with OIA s investment objectives. ROLES AND RESPONSIBILITIES: Lead the identification and development of G2G investment partnerships aligned with OIA s portfolio strategy and relevant national priorities. Build relationships with sovereign wealth funds, government investment institutions, and other relevant counterparts to identify partnership and investment opportunities. Design appropriate partnership structures, including investment mandates, sector and geographic focus, capital commitments, governance, and decision-making arrangements. Lead the structuring and negotiation of MoUs, term sheets, shareholder agreements, and other partnership documentation. Assess the commercial and financial rationale of proposed partnerships and prepare investment recommendations for the Investment Committee and senior leadership. Lead the establishment of G2G JVs from partner engagement and structuring through internal approvals, documentation, and operationalization. Lead negotiations on key partnership terms, including investment mandate, capital deployment, governance, shareholder rights, reserved matters, and exit or termination provisions. Coordinate legal, financial, tax, and other relevant workstreams and manage external advisors where required. Identify and mitigate key financial, governance, partnership, and execution risks. Manage execution timelines, key deliverables, internal coordination, and stakeholder expectations. Oversee assigned G2G JVs against approved mandates, business plans, financial return targets, and strategic objectives. Monitor investment activity, capital deployment, portfolio performance, and key risks, and recommend appropriate actions where required. Coordinate with OIA board and Investment Committee representatives and provide analysis and recommendations on investment proposals, strategic matters, governance, and key shareholder decisions. Work with JV management and partners to address underperformance and identify opportunities to enhance portfolio performance and long-term value. Leverage G2G partnerships to facilitate cross-border expansion by supporting JV portfolio companies in exploring investment and growth opportunities in Oman, while enabling Omani companies to access opportunities, networks, and partnerships in the JVs respective markets. Develop restructuring, monetization, or exit strategies where appropriate and in line with OIA s investment objectives. Act as a key investment interface between OIA and sovereign investment partners for assigned partnerships. Build and maintain relationships with sovereign funds, government entities, and JV leadership. Maintain alignment between partners on investment objectives, governance, capital deployment, and strategic direction. Proactively manage areas of partner misalignment while safeguarding OIA s commercial and investment interests. Leverage institutional relationships to support existing partnerships and identify future investment opportunities. Monitor relevant sovereign investment trends, markets, sectors, and macroeconomic and geopolitical developments. Assess key country, regulatory, governance, partnership, capital deployment, and reputational risks. Ensure appropriate governance frameworks and adherence to shareholder agreements, investment mandates, and key contractual obligations. Safeguard OIA s shareholder rights, reserved matters, information rights, and other governance protections. Escalate material investment, governance, partnership, or performance risks as appropriate. Lead and coordinate G2G partnership establishment, investment, and asset management workstreams. Allocate and review work to ensure quality and timely delivery. Provide coaching, technical guidance, and on-the-job development to team members. Support the Senior Manager in developing the G2G investment pipeline, portfolio priorities, and team objectives. Lead the preparation of investment papers, portfolio reviews, performance dashboards, and strategic updates for senior leadership, Investment Committee, and other relevant stakeholders. Provide clear recommendations on partnership performance, capital deployment, key risks, and required shareholder actions. Identify opportunities to improve G2G investment processes, governance frameworks, portfolio monitoring, and reporting. Apply relevant leading practices and lessons learned across existing and future G2G partnerships. Comply with all relevant health, safety, and quality requirements to ensure employee safety and legislative compliance.</p><p><strong>Desired Candidate Profile</strong></p><p>MINIMUM QUALIFICATIONS AND REQUIREMENTS: Bachelor s Degree Specialization in Finance, Business Management, Economics, Accounting, or any other relevant field CFA, CMA, CPA, FMVA, FRM is desirable 11 years of relevant investment experience, preferably including direct investments, private equity, sovereign investments, joint ventures, corporate finance, or portfolio management.</p>
<p>To clean and maintain the guest rooms assigned to the room attendant on a daily basis. To guarantee highest levels of cleanliness, hygiene and the highest quality in regard to Mandarin Oriental Standards. To maintain all areas of the hotel free of garbage, dirt, or any debris.</p><p>Responsibilities</p><p>1. General: It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Muscat has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. To carry out any additional duties requested by management, related to hotel operational activities.</p><p>2. Departmental:</p><ul><li>Ensure occupied and vacant guestrooms are cleaned and maintained up to the exact standard as demonstrated by Housekeeping supervisory colleagues during initial training</li><li>Remove all soiled linens and towels from room and handover to housemen or dispose in linen chute</li><li>Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower, water closet using the suggested chemicals. After cleaning, dry all areas, fixtures and surfaces.</li><li>Arrange all toiletries straightened on a piece of cloth in occupied guestrooms</li><li>Replenish all amenities and terry items</li><li>Efficiently make bed to meet appearance standard as demonstrated</li><li>Arrange all clothing items in occupied guestrooms, folded neatly according to standard as demonstrated</li><li>Upkeep and clean guestroom and bathroom and include all inside windows and mirrors</li><li>Remove all room service trays from guestroom hallways and/or corridor and bring to back landings and call for pick up</li><li>Vacuum the guestroom s carpet and wipe down furniture and baseboards according to standard in all assigned work areas</li><li>Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task</li><li>Ensure to sign in and out for your keys and your hand-held device on a daily basis</li><li>Hand over any special requests to the incoming shift leader or respective manager</li><li>Report any suspicious persons or items in the guest rooms/ corridors</li><li>Recognize and report all missing, damaged or substandard furniture, fixtures and equipment</li><li>Ensure that all electronic devices (television, remote controls, stereo, lamps, and telephones) are working properly</li><li>Evaluate work assignment and prioritize work load according to guest requests</li><li>Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file</li><li>Follow all MOQA, LQE, LQA, Forbes & FLHSS&E standards at all times</li></ul><p>3. Additional Duties:</p><ul><li>Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards.</li><li>Return all articles left by guest to Lost & Found and adhere to Lost & Found policy</li><li>Adhere to Do Not Disturb policy</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>JOB PURPOSE</p>
<p>Mazoon Mining Company (MMC) is seeking an experienced Commercial Director to lead the company's sales, offtake execution, and commercial growth agenda. Reporting to the CFO, this role sits at the intersection of operations, finance, and the market turning MMC's operational and financial performance into commercial proposals, revenue-generating relationships, and disciplined risk management. The Commercial Director will work closely with customers, off-takers, suppliers, and internal project teams to ensure MMC's growth and value protection.</p>
<p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p>
<p> Devise and implement commercial strategies that drive MMC's overall growth and revenue performance.</p>
<p> Translate the company's operational and financial position into well-supported commercial proposals for management and the Board.</p>
<p> Develop and foster client and off-taker relationships across the industry to create new business growth opportunities.</p>
<p> Partner with the CFO to establish financial plans that are aligned with commercial strategy and market realities.</p>
<p> Identify expansion, diversification, and growth opportunities and apply commercial management skills to bring them to execution.</p>
<p> Execute the current offtake agreement(s) in line with agreed commercial terms, ensuring MMC meets its contractual obligations.</p>
<p> Coordinate closely with Operations, Logistics, Legal and Finance to ensure smooth, on-time delivery of MMC's product to clients.</p>
<p> Negotiate with clients, customers, and suppliers on free-float and spot volumes to maximize return on investment for the company.</p>
<p> Provide regular, structured progress updates to the CFO on commercial projects, negotiations, and market developments.</p>
<p> Conduct periodic market research and competitor analysis to identify prospective customers, off-takers, and business opportunities.</p>
<p> Maintain accurate reports and records of budgets, expenses, and revenue associated with the commercial function.</p>
<p> Act as the internal point of reference for other departments on commercial processes, contract terms, and pricing mechanisms.</p>
<p> Identify, assess, and manage commercial risks (price, counterparty, contractual, logistics) and devise mitigation strategies.</p>
<p> Support preparation of Board and Investment Committee materials relating to sales performance, pricing, and commercial strategy.</p>
<p> Monitor concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlement processes with off-takers.</p>
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<p>Education: </p>
<p> Bachelor's degree in Business Management, Marketing, Administration, Finance, or a related field.</p>
<p>Certifications (Preferred): </p>
<p>The following certifications are not mandatory but are viewed favorably and reflect the breadth of the role:</p>
<p> Chartered Institute of Procurement & Supply (CIPS) commercial and contract management.</p>
<p> Certified Commercial Contracts Manager (CCCM) International Association for Contract & Commercial Management (IACCM/WorldCC).</p>
<p> Certified International Trade Professional (CITP) international trade and offtake structuring.</p>
<p> Project Management Professional (PMP) for cross-functional project and delivery coordination.</p>
<p> Chartered Financial Analyst (CFA) or CMA strengthens the financial-planning interface with the CFO.</p>
<p> MBA or equivalent postgraduate qualification in business, finance, or strategy (advantageous, not required).</p>
<p> Negotiation-specific certification (e.g., Program on Negotiation / Harvard PON, or equivalent) is a plus.</p>
<p>Experience: </p>
<p> Min 15 years of progressive experience in mining, metals, or oil & gas, with at least 5 years in a senior executive commercial role.</p>
<p> Strong acquaintance with business development, marketing, or trading functions within a commodities environment.</p>
<p> Prior experience in a leadership or people-management role.</p>
<p> Proven ability to work under pressure and operate independently as a senior commercial professional.</p>
<p>Technical Skills: </p>
<p> Commercial & Financial Acumen: Comfort with pricing formulas, contracts, and negotiation of commercial terms.</p>
<p> Offtake & Trading: Execution of offtake agreements, free-float and spot volume negotiation, and settlement processes.</p>
<p> Pricing Mechanisms: Monitoring concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlements.</p>
<p> Risk Management: Identification, assessment, and mitigation of price, counterparty, contractual, and logistics risks.</p>
<p> Market Analysis: Periodic market research and competitor analysis to identify business opportunities.</p>
<p>Soft Skills: </p>
<p> Strategic Leadership: Strong leadership skills combined with strategic, commercially-minded thinking.</p>
<p> Relationship Building: Demonstrated skill in building and sustaining relationships with clients, suppliers, and customers, including cross-cultural and international counterparties.</p>
<p> Communication: Excellent written and verbal communication skills in English; Arabic is an advantage.</p>
<p> Resilience: Proven ability to work under pressure and operate independently as a senior commercial professional.</p>
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><strong>JOB SUMMARY</strong> Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p><strong>Supporting Developing & Executing Sales Strategies</strong></p><ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li><li>Assists with the development and implementation of promotions, both internal and external.</li></ul><p><strong>Maximizing Revenue</strong></p><ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li>Recommends booking goals for sales team members.</li></ul><p><strong>Managing Sales Activities</strong></p><ul><li>Monitors all day to day activities of direct reports.</li><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p><strong>Analyzing & Reporting on Sales and Financial Data</strong></p><ul><li>Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals.</li><li>Assists Revenue Management with completing accurate six period projections.</li><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul><p><strong>Ensuring Exceptional Customer Service</strong></p><ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li><li>Empowers employees to provide excellent customer service.</li><li>Observes service behaviors of employees and provides feedback to individuals.</li><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li><li>Executes and supports the company s Customer Service Standards and property s Brand Standards.</li><li>Participates in and practices daily service basics of the brand.</li><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li><li>Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p><strong>Building Successful Relationships</strong></p><ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul><p><strong>Managing and Conducting Human Resource Activities</strong></p><ul><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li>Utilizes all available on the job training tools for employees.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in the sales and marketing or related professional area with Leasure experience in Oman market or GCC Mariott experience and resort as preferable.</li><li>OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p> <strong>JOB SUMMARY</strong> </p>
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<p>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
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<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Developing and Maintaining Budgets</strong> </p>
<p> Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.</p>
<p> Maintains a positive cost management index for kitchen and restaurant operations.</p>
<p> Utilizes budgets to understand financial objectives.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Manages the Food and Beverage departments (not catering sales).</p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Oversees all culinary, restaurant, beverage and room service operations.</p>
<p> Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.</p>
<p> Provides excellent customer service to all employees.</p>
<p> Responds quickly and proactively to employee's concerns.</p>
<p> Provides a learning atmosphere with a focus on continuous improvement.</p>
<p> Provides proactive coaching and counseling to team members.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Monitors and maintains the productivity level of employees.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish work.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides excellent customer service.</p>
<p> Responds quickly and proactively to guest's concerns.</p>
<p> Understands the brand's service culture.</p>
<p> Drives alignment of all employees, team leaders and managers to the brand's service culture.</p>
<p> Sets service expectations for all guests internally and externally.</p>
<p> Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.</p>
<p> Verifies all banquet functions are up to standard and exceed guest's expectations.</p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Conducts performance reviews in a timely manner.</p>
<p> Promotes both Guarantee of Fair Treatment and Open Door policies.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Complies with all corporate accounting procedures.</p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluates results to choose the best solution and solve problems.</p>
<p> Drives effective departmental communication and information systems through logs, department meetings and property meetings.</p>
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<p><br></p>
<p><strong>Brand Awareness Management</strong></p><p>Work with the VP Sales & Marketing in designing a marketing strategy and execute activities to establish and maintain MB brand presence both internally and in the market, including the creation of a 12 month calendar which is updated weekly. Create a calendar that is aligned to sales targets and seasonality across all prime markets. Attack competitors with differentiated propositions locally to ensure MB advantage is maximised. Build and manage an effective relationship with external vendors in order develop copy, content and design for promotional campaigns, advertising activities and marketing materials. Manage all activities within the department in accordance to the agreed departmental budget.</p><p><strong>Brand Activation</strong></p><p>Work with the CSR and Events Coordinator to ensure all events enhance brand positioning and grow community and sales value. Create B2B partnerships that enhance awareness, advantage and ROI. Ensure, when necessary, that branding and marketing activities are exclusive for various zones of the project and design, develop and implement strategies accordingly.</p><p><strong>PR & Digital</strong></p><p>Working with the PR Agency. Develop and implement a strategic PR plan promoting MB on a local, regional and international level through well suited media outlets ensuring the brand continues to be perceived as the market leader within real estate development. Cultivate and maintain all relevant external relationships including with key media organizations. Write, edit or verify press releases, newsletters, speeches, articles, annual reports and all PR materials both in Arabic (with assistance from Event Coordinator) & English to support PR activity and ensure all material is approved beforehand. With PR agency organize press events and follow ups from these activities. Ensure all Communication investments are projected through, and grown via online & social media channels. Connect the dots between content partners, activities and offline and online channels. Maximise exposure and funnel/segment when required to key groups and gatekeepers. Ensure that media contacts database is accurate and updated on a regular basis. Optimise digital strategy and use of social media channels as community creator, interest and lead generator. With agency, write content for Social Media channels updating MB PR events to enhance brand exposure. Maintain and update media and news information on MB website. Issue newsletter on monthly basis.</p><p><strong>Internal & Sales Communications</strong></p><p>Work closely with the Sales team to ensure relevant promotional material regarding sale of properties is produced in a timely manner. Create Sales templates that enhance profile of sales team in sales channel and accelerate broker credibility and market penetration. Run in-house communication programs to communicate brand values and company marketing. Ensure that employees are aware of changes and projects within the company. Distribute executive messages, prepare presentations and internal memos, and conduct meetings to share information.</p><p><strong>Metrics</strong></p><p>Conduct competitive strategic analysis, market research & trends, consumer segmentation, and consumer insight development through 3rd parties every Quarter. Analyse and measure the results of marketing campaigns, ensuring that they are compatible with the target audience. Keep abreast of competitor activities and produce with Post Sales and Sales Manager Monthly Competitor reports. Analyse MB s brand awareness both internally and externally, develop a brand tracking information program and review company brand guidelines. Conduct PR research on perceptions and attitudes towards the organization.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>7-10 years of experience in the same field</li><li>Bachelors degree in Business Administration or Marketing.</li><li>Masters degree in a relevant field is preferred.</li><li>Knowledge & experience of:</li><li>- Media channels and marketing promotion activities</li><li>- Brand management</li><li>- Event Management</li><li>- Interactive Marketing</li><li>- Budget Management</li><li>- Photoshop and Design packages</li><li>- Product and Industry knowledge</li><li>- Strategic thinking</li><li>- Creativity</li><li>- Planning & organizing</li><li>- Presentation</li><li>- Interpersonal skills</li><li>- Team working</li><li>- Relationship building</li><li>- Attention to detail</li><li>- Active listening</li><li>- Action oriented</li><li>- Analytical thinking</li></ul>
<h2 class="h5">Job description</h2>
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<span></span><p><b><span><span>Policies, Systems, Processes & Procedures</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Participate in the implementation of all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></span></p><br><p><b><span><span>Planning</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Develop and seek approval for the preventive maintenance shot term plans as directed by superior to support the achievement of SIP’s annual maintenance plan and support the effective implementation of approved plans within set timelines to facilitate uninterrupted operations.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Participate in the definition of scope of work, issue maintenance schedules for the related Maintenance Teams, ensuring adherence to the overall maintenance plan and professional engineering practices.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Verify work orders received in the system from different areas and validate that they have been scheduled according to their priorities and resources availability. Prepare and issue weekly planning schedule providing relevant information ensuring adherence to system standards.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Define milestones, major activities, relationships between activities, and create budget estimates to achieve target dates as agreed with clients using appropriate soft wares.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Prepare work orders regarding requirements for materials including specifications and spare parts to support timely availability of resources in line with maintenance requirements.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Plan major overhaul and shutdowns in coordination with the internal teams, including forecasting manpower, spare parts, equipment and duration in order to optimize the utilization.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Review equipment/asset performance and recommend necessary Preventive Maintenance to its performance to achieve reliability.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Prepare and create master data for the computerized maintenance system, ensuring system records are updated for all equipment regularly</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Participate in various meetings for the effective implementation of Maintenance Programs. Coordinate with all internal teams for the weekly schedule preparation in line with defined priorities to support continuous operations.</span></span></p><br><p><b><span><span>Contractor Liaison</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Coordinate and liaise with contractors for execution of projects, to validate that the project performance is within the set parameters while highlighting any non-conformances to the Manager for further action.</span></span></p><br><p><b><span><span>Site Inspections</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Perform site inspections on regular basis to follow-up on work progress ensuring that work progress is carried out as per approved work schedule, while guaranteeing that the timelines of the project meet the target dates and that appropriate resources are allocated as per the contractual agreement.</span></span></p><br><p><b><span><span>Financial Coordination</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Provide information as required to finance department as regards to the progress of projects.</span></span></p><br><p><b><span><span>Bidding & Contract Award</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Contribute in evaluation of tenders with respect to compliance regarding schedule and quality requirements.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Carry out technical evaluations of the submitted offers and recommend the purchase of most suitable and efficient products after consulting the specialists to support best fitted selection in line with SIP requirement.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Review invoices as per purchase orders and conduct initial validation in line with defined procedures.</span></span></p><br><p><span><span><span>§</span></span></span><span><span>Follow-up and coordinate with Procurement Department for timely procurement of spare parts.</span></span></p><br><p><b><span><span>Project Cost Control</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Update tracking of project budgets. Monitor financial performance of projects as required while updating all related documentation and records in line with defined policies and procedures.</span></span></p><br><p><b><span><span>System Administration</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Be the custodian of the Computerized Maintenance Management</span><span>System (CMMS) and ensure that all records are up to date.</span></span></p><br><p><b><span><span>Continuous Improvement</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global best standards, productivity improvement and cost reduction.</span></span></p><br><p><b><span><span>Quality, Health, Safety, & Environment</span></span></b></p><br><p><span><span><span><span>§</span></span></span><span><span>Ensure compliance to all relevant quality, health, safety and environmental procedures, instructions and controls so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.</span></span></span></p><br><p><b><span><span>Statements and Reports</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Prepare sectional statements and reports timely and accurately to meet SIP Group and department requirements, policies and standards.</span></span></p><br><p><b><span><span>Policies, Systems, Processes & Procedures</span></span></b></p><br><p><span><span><span>§</span></span></span><span><span>Provide inputs and implement policies, systems and procedure for the assigned section so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service. Day-To-Day Operations</span></span></p><br><p></p> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>A.\tPolicy and Procedure Development & Implementation:\r\n\r\n1.\tEstablish and implement effective supply chain management policies, procedures, and best practices.\r\n2.\tDevelop and implement procedures to ensure the timely and budget-conscious procurement of all items.\r\n3.\tDevelop and implement procedures, following best practices for warehouse and inventory management, including regular audits and cycle counts.\r\n4.\tMonitor and ensure ongoing compliance with departmental policies and procedures.\r\n5.\tDevelop and implement policies for \"zero\" or \"minimum cash transaction\" procedures.\r\n\r\nB.\tProcurement Management:\r\n\r\n1.\tIdentify and source new suppliers and vendors, conducting thorough evaluations based on price, quality, support, capacity, and reliability.\r\n2.\tDevelop and maintain strategic relationships with key suppliers and vendors.\r\n3.\tEstablish and update an approved vendor\/supplier database.\r\n4.\tDevelop, negotiate, and administer purchasing agreements\/ contracts with suppliers and vendors.\r\n5.\tReview contracts to ensure they align with legal requirements and organizational policies, and oversee supplier\/vendor adherence to contract terms.\r\n6.\tMonitor and oversee the performance of vendors and suppliers in terms of cost, quality, and delivery, ensuring the prompt and effective resolution of related concerns and issues.\r\n7.\tManage risks related to quality, cost, delivery, and supply of purchases.\r\n8.\tIntroduce performance improvement measures for suppliers and vendors.\r\n9.\tOversee supplier compliance with internal quality standards and external regulations.\r\n10.\tMonitor and reduce purchase variances to meet profit objectives.\r\n11.\tInitiate and develop R&D functions within the purchasing department.\r\n12.\tDrive continuous improvement of purchasing processes aligned with organizational needs and market conditions.\r\n13.\tFacilitate timely placement of purchase orders, reviewing them for authorization and compliance with organizational policies.\r\n\r\nC.\tWarehouse and Inventory Management\r\n\r\n1.\tOversee warehouse operations to ensure efficient storage, handling, and distribution of goods.\r\n2.\tImplement best practices for inventory management to minimize stockouts and excess inventory.\r\n3.\tSupervise warehouse staff, providing leadership, guidance, and training as needed.\r\n4.\tContinuously improve warehouse processes for increased efficiency and cost-effectiveness.\r\n\r\nD.\tLogistics Management:\r\n\r\n1.\tCoordinate and optimize transportation and distribution activities to meet operational requirements.\r\n2.\tNegotiate and manage contracts with third-party logistics providers.\r\n3.\tMonitor the performance of logistics partners and implement continuous improvement initiatives.\r\n4.\tCollaborate with cross-functional teams to ensure seamless coordination between procurement, warehouse, and logistics functions.\r\n\r\nE.\tOther Duties\r\n\r\n1.\tDevelop and manage department budgets and forecasts.\r\n2.\tProduce regular reports on purchase commitments, costs, and delivery performance, inventory status report, etc.\r\n3.\tEvaluate the performance of staff, provide development opportunities, and motivate the purchasing\/supply chain team.\r\n4.\tFulfill any additional requirements imposed by the organization to improve functions, processes, and procedures.<\/p><p>Qualifications & Experience\r\n\r\n1. Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, or a related field.\r\n2. Master's Degree is an advantage.\r\n3. Minimum 5 years of experience in a Supply Chain or Procurement Manager role (within the Food Products, Food Manufacturing, FMCG, F&B, Hypermarket, or Hospitality industry.)\r\n4. Strong understanding of procurement, warehousing, inventory management, and logistics operations.\r\n5. Proven experience managing food products and supply chain operations.\r\n6. Excellent supplier negotiation and vendor management skills.\r\n7. Strong analytical, problem-solving, and decision-making abilities.\r\n8. Proficiency in ERP systems and Microsoft Office applications, particularly Excel.\r\n9. Excellent communication, leadership, and stakeholder management skills.\r\n\r\nPreferred Skills\r\n\r\n1. Experience with demand forecasting and supply planning.\r\n2. Knowledge of food safety standards and quality management systems.\r\n3. Ability to drive continuous improvement initiatives and cost-saving projects.\r\n4. Strong commercial awareness and understanding of Restaurants market trends.<\/p>
<p><b>Job Purpos</b>e To support the management of life insurance underwriting and operations by assisting in supervising the team, ensuring efficient processing of group and individual life business, quotations, endorsements, and service requests, and maintaining high standards of accuracy, compliance, and customer service. The role supports the development of team members, ensures adherence to regulatory and internal requirements, contributes to system implementation initiatives, and drives the achievement of business objectives and portfolio profitability through effective coordination, reporting and operational excellence. Also support the Life Underwriting function by assessing and evaluating life insurance applications, ensuring sound risk selection in accordance with underwriting guidelines, regulatory requirements, and company policies. The role also assists in managing underwriting operations, mentoring junior executives and underwriters, improving underwriting processes, and contributing to the achievement of the company's risk and business objectives.</p><p><b>Duties & Responsibilities</b></p><p>Underwriting Responsibilities</p><ul><li>Evaluate life insurance applications for Individual and Group life and determine appropriate underwriting decisions within delegated authority limits.</li><li>Assess medical, financial, occupational, and lifestyle risks using underwriting guidelines and risk assessment tools.</li><li>Review medical reports, laboratory results, financial documents, and other supporting information required for underwriting decisions.</li><li>Determine premium ratings, exclusions, policy terms, postponements, or declines based on assessed risk.</li><li>Ensure consistency and accuracy in underwriting decisions while maintaining service standards and turnaround times.</li><li>Liaise with medical professionals, reinsurers, brokers, agents, and internal stakeholders for additional information and complex case assessments.</li><li>Prepare and present facultative reinsurance submissions for cases exceeding retention limits.</li><li>Maintain underwriting records and documentation in compliance with regulatory and audit requirements.</li><li>Monitor early claims experience and underwriting quality indicators to identify trends and potential risks.</li></ul><p>Operational & Supervisory Responsibilities</p><ul><li>Support the Manager in overseeing day to day underwriting operations.</li><li>Review and approve underwriting decisions made by junior underwriters within delegated authority levels.</li><li>Provide technical guidance, coaching, and mentoring to underwriting staff.</li><li>Assist in workload allocation and monitoring productivity to ensure service level agreements (SLAs) are achieved.</li><li>Participate in developing and updating underwriting manuals, guidelines, and standard operating procedures.</li><li>Support underwriting audits and ensure compliance with internal controls and regulatory requirements.</li><li>Collaborate with Sales, Customer Service, Claims, and Operations teams to resolve underwriting-related issues.</li><li>Review and process life quotations, endorsements, and renewals, ensuring timely and accurate delivery aligned with business requirements.</li><li>Monitor and support credit life underwriting activities to maintain efficiency and consistency.</li><li>Ensure all underwriting and operational transactions comply with company policies, regulatory standards, and KYC/AML requirements.</li><li>Support the implementation and enhancement of the Life core system and digital initiatives in coordination with IT and relevant stakeholders.</li><li>Address and resolve customer, bank, and broker inquiries and complaints promptly and professionally.</li><li>Maintain service excellence by adhering to turnaround times (TAT) for underwriting decisions, quotations, and customer requests.</li><li>Prepare and submit periodic operational, underwriting, and performance reports to management within agreed timelines.</li><li>Support the development of team members through coaching, training, and performance feedback.</li><li>Ensure accuracy in all processes and minimize operational errors and delays.</li><li>Support audit processes and ensure readiness by maintaining proper documentation and adherence to internal controls.</li></ul><p>Strategic & Process Improvement Responsibilities</p><ul><li>Identify opportunities to improve underwriting efficiency and customer experience.</li><li>Assist in implementing underwriting automation, digital underwriting, Life system and process enhancement initiatives.</li><li>Analyze underwriting trends, portfolio performance, and risk indicators to support management reporting.</li><li>Contribute to product development and pricing discussions by providing underwriting insights and risk assessments.</li><li>Support implementation of regulatory changes and industry best practices in underwriting operations.</li><li>Any other tasks as assigned</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in a related field.</li><li>Professional insurance qualification (CERT CII or equivalent) is mandatory</li><li>Minimum 5 years of experience in life insurance underwriting or operations.</li><li>Strong knowledge of life insurance products, underwriting principles, reinsurance, and compliance requirements.</li><li>Prior supervisory or team-management experience is an advantage.</li></ul><p>Competencies</p><ul><li>Technical Knowledge</li><li>Leadership & People Management</li><li>Attention to Detail & Accuracy</li><li>Analytical & Problem-Solving</li><li>Communication & Interpersonal Skills</li><li>Customer Focus</li><li>Compliance & Risk Awareness</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector. Job Title: Oracle ERP Functional Support Reports To: IT / ERP Manager Job Details Number of Vacancies: 3 Positions Salary Range: OMR PHONE_NUMBER per month Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate) Job Purpose The Oracle ERP Functional Support role is responsible for providing functional assistance and day-to-day support for Oracle ERP systems, ensuring smooth business operations, resolving user issues, and supporting system processes across different departments.</p><p>Key Responsibilities Provide functional support for Oracle ERP modules and end users. Handle user requests, incidents, and system-related issues. Assist users in transaction processing, system navigation, and data entry. Troubleshoot and resolve basic functional issues within the ERP system. Coordinate with technical teams for escalation and resolution of complex issues. Support system testing, upgrades, patches, and new implementations. Assist in developing and maintaining user manuals and system documentation. Ensure data accuracy and proper use of ERP processes across departments. Support training sessions for end users and new employees. Monitor system usage and report issues or inconsistencies.</p><p>Qualifications Bachelor s Degree in Information Technology, Computer Science, Information Systems, Business Administration, Accounting, Finance, or a related field.</p><p>Experience Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.</p><p>Technical Skills Basic understanding of ERP systems (Oracle ERP is an advantage). Familiarity with business processes such as finance, HR, procurement, or supply chain (depending on module). Basic knowledge of Microsoft Office applications. Ability to learn system workflows and business processes quickly. Basic troubleshooting and user support skills.</p><p>Soft Skills Strong communication and interpersonal skills. Good analytical and problem-solving abilities. Attention to detail and accuracy. Ability to work under supervision and follow procedures. Teamwork and customer service orientation.</p><p>Working Conditions Office-based work environment. May require coordination with multiple departments and occasional support during system upgrades or critical operations.</p><p>Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age The closing date is 3rd August 2026.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Information Technology, Computer Science, Information Systems, Business Administration, Accounting, Finance, or a related field.</li><li>Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.</li><li>Basic understanding of ERP systems (Oracle ERP is an advantage).</li><li>Familiarity with business processes such as finance, HR, procurement, or supply chain (depending on module).</li><li>Basic knowledge of Microsoft Office applications.</li><li>Ability to learn system workflows and business processes quickly.</li><li>Basic troubleshooting and user support skills.</li><li>Strong communication and interpersonal skills.</li><li>Good analytical and problem-solving abilities.</li><li>Attention to detail and accuracy.</li><li>Ability to work under supervision and follow procedures.</li><li>Teamwork and customer service orientation.</li><li>The applicant must be a job seeker.</li><li>The applicant must be an Omani national.</li><li>For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.</li><li>The applicant must not have previously benefited from any training program funded by either the public or private sector.</li><li>The applicant must have no more than three (3) years of work experience.</li><li>The applicant must not be more than 38 years of age</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p><p>Ensuring Culinary Standards and Responsibilities are Met Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.</p><p>Leading Kitchen Operations Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.</p><p>Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.</p><p>Maintaining Culinary Goals Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.</p><p>Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p></section>
<p><h4>Job summary</h4>
<p>Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<p><strong>Required:</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.</li>
<li>OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</li>
</ul>
<p><strong>Preferred:</strong></p>
<ul>
<li>4 year college degree.</li>
<li>Demonstrated skills in supervising a team.</li>
<li>Lodging sales experience.</li>
<li>Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing sales activities</h4>
<ul>
<li>Manages the development of a strategic account plan for the demand generators in the market.</li>
<li>Manages the property's reactive and proactive sales efforts.</li>
<li>Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.</li>
<li>Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.</li>
<li>Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.</li>
<li>Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.</li>
<li>Attends sales strategy meetings to provide input on weekly and overall sales strategy.</li>
<li>Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.</li>
<li>Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.</li>
<li>Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders.</li>
<li>Serves as the sales contact for customers; serves as the customer advocate.</li>
<li>Serves as hotel authority on sales processes and sales contracts.</li>
<li>Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.</li>
<li>Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.</li>
<li>Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.</li>
<li>Supports the General Manager by coordinating crisis communications.</li>
<li>Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
<li>Participates in and practices daily service basics of the brand (e.g., Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting).</li>
<li>Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.</li>
<li>Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.</li>
<li>Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.</li>
<li>Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s sales objectives.</li>
<li>Interfaces with regional marketing communications for regional and national promotions pull through.</li>
<li>Performs other duties, as assigned, to meet business needs.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops strong partnerships with local organizations to further increase brand/product awareness.</li>
<li>Develops and manages internal key stakeholder relationships.</li>
<li>Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.</li>
<li>Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions both prior to, and during the program/event.</li>
</ul>
<h4>Leadership</h4>
<ul>
<li>Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.</li>
<li>Develops sales goals and strategies and verifies alignment with the brand business strategy.</li>
<li>Executes the sales strategy in order to meet individual booking goals for both self and staff.</li>
<li>Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.</li>
<li>Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.</li>
<li>Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.</li>
<li>Creates effective structures, processes, jobs and performance management systems to ensure they are in place.</li>
<li>Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.</li>
<li>Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover.</li>
<li>Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.</li>
<li>Supports tools and training resources to educate sales associates on winning catering solutions.</li>
<li>Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.</li>
<li>Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.</li>
<li>Transfers functional knowledge and develops group sales skills of other discipline managers.</li>
<li>Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.</li>
<li>Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.</li>
<li>Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>