Restaurants Manager Jobs in Oman
1471 Jobs Found
<p>Job Advertisement: Financial and Accounting Opportunities – Car Manufacturing and Assembly Plant</p><p>Company: Salalah City Worldwide Company, Location: Salalah Free Zone – Sultanate of Oman</p><p> </p><p><strong>About the available opportunities:</strong></p><p>Our factory, specialized in manufacturing and assembling cars in the Salalah Free Zone, affiliated with Salalah City Worldwide Company, is seeking to attract distinguished financial and accounting talents to join the team in the following two specialties:</p><p>Financial Director / Manager</p><p> </p><p><strong>Main responsibilities:</strong></p><p>- Lead and manage all financial and accounting operations for the plant and establish annual plans and budgets.</p><p>- Monitor operating costs, production costs, and analyze variances.</p><p>- Manage cash flows, bank accounts, and support senior management in strategic decisions and feasibility studies.</p><p>- Ensure compliance with International Financial Reporting Standards (IFRS) and local financial and tax regulations.</p><p>- Coordinate with external auditors and official bodies and establish internal control policies.</p><p>- Perform any other tasks assigned by senior management within the scope of work.</p><p> </p><p><strong>Skills</strong></p><p>Qualifications and experience:</p><p>- Language: native Arabic speaker with excellent English proficiency.</p><p>- Bachelor's degree in Accounting or Finance (Master's preferred).</p><p>- 8–12 years of experience in financial management, preferably in the industrial/ factory sector.</p><p>- Strong knowledge of manufacturing costs (Cost Accounting) and ERP systems.</p><p>- Professional certifications such as (CPA / ACCA / CMA) preferred.</p><p> </p><p><strong> Additional skills :</strong></p><p>- Familiarity with financial and tax systems in Oman and free zones is an added advantage.</p><p>- Excellent communication skills and ability to work in a team.</p>
<p>We are looking for an experienced Restaurant Manager with strong GCC experience to oversee daily cafe operations, team management, customer service, and sales performance. The ideal candidate should have proven experience in reputed cafes/restaurants, strong leadership and communication skills, and a solid understanding of GCC hospitality standards. Key Requirements: Excellent customer service and problem-solving abilities. Experience in inventory control, cost management, and achieving sales targets. Good knowledge of food safety, hygiene, and hospitality standards. Candidates with relevant cafe/restaurant in GCC experience preferred. 2-3+ years of restaurant/cafe management experience, preferably in the GCC. Strong team leadership, staff scheduling, and operational management skills. We are looking for an experienced Restaurant Supervisor with GCC experience to oversee daily cafe operations and ensure excellent customer service. The ideal candidate should have strong knowledge of restaurant operations, staff supervision, inventory control, hygiene standards, and cash handling. Key Requirements: 2-3 years of restaurant/cafe supervisory experience, preferably in the GCC. Strong leadership and team-management skills. Good knowledge of food safety, hygiene, and service standards. Ability to handle customer complaints and resolve operational issues. Good communication and interpersonal skills. Experience in reputed cafes, restaurants, or hospitality brands preferred. Available to work flexible shifts, including weekends and public holidays.</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent customer service and problem-solving abilities. Experience in inventory control, cost management, and achieving sales targets. Good knowledge of food safety, hygiene, and hospitality standards. Candidates with relevant cafe/restaurant in GCC experience preferred. 2-3+ years of restaurant/cafe management experience, preferably in the GCC. Strong team leadership, staff scheduling, and operational management skills. 2-3 years of restaurant/cafe supervisory experience, preferably in the GCC. Strong leadership and team-management skills. Good knowledge of food safety, hygiene, and service standards. Ability to handle customer complaints and resolve operational issues. Good communication and interpersonal skills. Experience in reputed cafes, restaurants, or hospitality brands preferred. Available to work flexible shifts, including weekends and public holidays.</p>
<p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2>
<p>Preferred candidates will have:</p>
<ul>
<li>Fluency in both languages Arabic and English is a must</li>
<li>Bachelor s Degree in Business Administration or any other related field</li>
<li>Minimum of 5+ years experience in B2B Sales / Account Management</li>
<li>Proficient Data Analysis, Excel & Reporting Skills</li>
<li>Negotiation & Stakeholder Management Skills</li>
<li>Ability to meet deadlines and be flexible in working</li>
<li>Confident communication skills (Written and Verbal)</li>
</ul>
<p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Preferred candidates will have:</p><ul><li>Fluency in both languages Arabic and English is a must</li><li>Bachelor s Degree in Business Administration or any other related field</li><li>Minimum of 5+ years experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul>
<p>We are hiring an experienced Restaurant Captain for a reputed restaurant group in Oman . The ideal candidate should have a minimum of 3 years of experience in the Hotel, restaurant, or Hospitality industry and should have good knowledge of restaurant operations, customer service and team supervision.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Supervise daily restaurant service operations and ensure smooth functioning.</li><li>Lead and coordinate restaurant service staff during shifts.</li><li>Ensure excellent customer service and guest satisfaction.</li><li>Take and coordinate customer orders accurately and efficiently.</li><li>Coordinate with the kitchen and service team to ensure timely food delivery.</li><li>Handle guest queries, requests and service-related complaints professionally.</li><li>Monitor table setup, cleanliness and overall restaurant presentation.</li><li>Ensure staff follow hygiene, safety and service standards.</li><li>Allocate duties to service staff and monitor their performance.</li><li>Assist the Restaurant Manager in maintaining smooth day-to-day operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3+ years of relevant experience in Hotels, restaurants, or the Hospitality industry.</p><p>Candidates with experience as Restaurant Captain, F&B Captain, Restaurant Supervisor or similar roles are preferred.</p><p>Good communication and interpersonal skills.</p><p>Strong customer service and guest-handling skills.</p><p>Ability to manage and supervise a team.</p><p>Knowledge of restaurant service procedures and standards.</p><p>Candidates willing to work in Oman.</p><p>Immediate joiners/candidates available for immediate departure are preferred.</p><p>Documents Required</p><p>Candidates should be ready to provide:</p><ul><li>Updated CV with photograph</li><li>Educational certificates</li><li>Experience certificates</li><li>Passport front and last page copies</li><li>Recent white-background photograph</li><li>COVID vaccination certificate</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We are looking for an <strong>Account Manager</strong> to join our team in <strong>Oman </strong>and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.</p><br><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.</li><li>Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails.</li><li>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, delivery time).</li><li>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.</li><li>Generate food coupons, promotions and vouchers from existing restaurants.</li><li>Convince clients/restaurants to the brand promotion of Talabat pictures.</li><li>Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA.</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage restaurants to subscribe to the online payment gateway.</li><li>Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.</li><li>Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.</li><li>Maintain accurate records of all sales and prospecting activities including:<br>
-Closed sales<br>
-Follow-up activities<br>
-Sales expense report<br>
-Increased sales report after placing promotions, vouchers and coupons<br>
-Restaurant analysis sheet<br>
-Account management report</li></ul><br>Qualifications<br><p>Preferred candidates will have: </p><br><ul><li><strong>Fluency in both languages Arabic and English is a must</strong></li><li>Bachelor’s Degree in Business Administration or any other related field </li><li>Minimum of 5+ years’ experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><br>Additional Information<br><p>Join Our Vibrant Team in Oman - Where Work Meets Innovation and Fun!</p><br><ul><li><strong>Grow With Us</strong>: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li><strong>Diverse & Inclusive:</strong> With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</li><li><strong>Make a Difference:</strong> Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li><strong>Fun & Community: </strong>Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</li><li><strong>Daily Perks</strong>: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</li><li><strong>Health & Wellness:</strong> With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul><br><br> </div>
<p><h4>Job summary</h4>
<p>Areas of responsibility include restaurants/bars and room service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>
<p>1. Operational Excellence
• Ensure consistent execution of operations, product delivery, and customer service standards.
• Monitor key business performance indicators and identify opportunities for improvement.
• Drive operational efficiency and achievement of company targets.
2. Profitability & Financial Performance
• Achieve budgeted and forecasted profit targets through effective cost control.
• Monitor sales and financial performance across assigned locations.
• Take corrective actions to improve profitability and business results.
3. Business Strategy & Operations
• Set clear objectives and performance goals for all stores within the area.
• Oversee daily operations and maximize productivity and efficiency.
• Identify operational challenges and implement effective solutions.
• Prepare and submit regular performance reports to senior management.
4. Customer Experience
• Maintain and enhance customer service standards.
• Ensure a consistently superior customer experience across all stores.
• Monitor customer feedback and resolve complaints promptly and professionally.
5. People Management & Team Development
• Lead by example and promote a positive, results-driven culture.
• Coach, support, and develop store managers and leadership teams.
• Empower employees to take ownership of customer service excellence.
• Support recruitment, onboarding, training, and succession planning.
• Build a skilled, motivated, and high-performing workforce.
6. Health, Safety & Compliance
• Ensure compliance with health, hygiene, and safety standards.
• Maintain adherence to company policies, procedures, and operational guidelines.
• Conduct regular audits and ensure corrective actions are implemented.
7. Marketing & Menu Launches
• Execute local store marketing initiatives to drive sales and brand awareness.
• Coordinate and oversee successful menu launches across assigned locations.
• Ensure operational readiness and compliance during new product introductions.</p><p>We are seeking an experienced, highly driven, and commercially focused Area Manager to lead and oversee multiple restaurant locations. The ideal candidate must have a proven track record in Casual Dining Restaurant operations, strong leadership capabilities, and the ability to drive sales growth, operational excellence, profitability, and exceptional guest experiences across all assigned outlets.
Education:
• Bachelor's Degree in Business Administration, Hotel & Hospitality Management, Operations Management, or a related field.
Experience:
• Current designation must be Area Manager overseeing multiple restaurant outlets.
• Minimum 5 years of experience in an Area Manager / Multi-Unit Manager role.
• Minimum 7 years of progressive experience in Casual Dining Restaurant Operations.
• Candidates with experience outside the Casual Dining Restaurant sector will not be considered.
• Hands-on experience with ERP systems, restaurant management platforms, and business analytics tools.
• Demonstrated success in achieving and exceeding sales, operational, customer service, and profitability targets.
Key Skills & Competencies:
• Proven ability to lead, inspire, and develop high-performing restaurant management teams.
• Strong commercial and financial acumen with expertise in budgeting, P&L management, cost control, and revenue optimization.
• Excellent leadership, coaching, and performance management skills.
• Strong analytical mindset with the ability to interpret KPIs and drive business improvements.
• Exceptional problem-solving and decision-making capabilities in fast-paced operational environments.
• Excellent communication, stakeholder management, and interpersonal skills.
• Ability to effectively manage multiple locations while maintaining consistent operational standards.
• Strong understanding of guest experience, service excellence, and brand standards.
• Strategic thinker with a hands-on approach to execution and continuous improvement.
• Highly organized, results-oriented, and capable of delivering under pressure.
Preferred Candidate Profile:
• Currently managing multiple outlets within a recognized Casual Dining Restaurant brand.
• Demonstrated success in improving sales performance, operational efficiency, guest satisfaction, and profitability.
• Passionate about people development, operational excellence, and delivering outstanding business results.</p>
<p>1. Operational Excellence
• Ensure consistent execution of operations, product delivery, and customer service standards.
• Monitor key business performance indicators and identify opportunities for improvement.
• Drive operational efficiency and achievement of company targets.
2. Profitability & Financial Performance
• Achieve budgeted and forecasted profit targets through effective cost control.
• Monitor sales and financial performance across assigned locations.
• Take corrective actions to improve profitability and business results.
3. Business Strategy & Operations
• Set clear objectives and performance goals for all stores within the area.
• Oversee daily operations and maximize productivity and efficiency.
• Identify operational challenges and implement effective solutions.
• Prepare and submit regular performance reports to senior management.
4. Customer Experience
• Maintain and enhance customer service standards.
• Ensure a consistently superior customer experience across all stores.
• Monitor customer feedback and resolve complaints promptly and professionally.
5. People Management & Team Development
• Lead by example and promote a positive, results-driven culture.
• Coach, support, and develop store managers and leadership teams.
• Empower employees to take ownership of customer service excellence.
• Support recruitment, onboarding, training, and succession planning.
• Build a skilled, motivated, and high-performing workforce.
6. Health, Safety & Compliance
• Ensure compliance with health, hygiene, and safety standards.
• Maintain adherence to company policies, procedures, and operational guidelines.
• Conduct regular audits and ensure corrective actions are implemented.
7. Marketing & Menu Launches
• Execute local store marketing initiatives to drive sales and brand awareness.
• Coordinate and oversee successful menu launches across assigned locations.
• Ensure operational readiness and compliance during new product introductions.</p><p>We are seeking an experienced, highly driven, and commercially focused Area Manager to lead and oversee multiple restaurant locations. The ideal candidate must have a proven track record in Casual Dining Restaurant operations, strong leadership capabilities, and the ability to drive sales growth, operational excellence, profitability, and exceptional guest experiences across all assigned outlets.
Education:
• Bachelor's Degree in Business Administration, Hotel & Hospitality Management, Operations Management, or a related field.
Experience:
• Current designation must be Area Manager overseeing multiple restaurant outlets.
• Minimum 5 years of experience in an Area Manager / Multi-Unit Manager role.
• Minimum 7 years of progressive experience in Casual Dining Restaurant Operations.
• Candidates with experience outside the Casual Dining Restaurant sector will not be considered.
• Hands-on experience with ERP systems, restaurant management platforms, and business analytics tools.
• Demonstrated success in achieving and exceeding sales, operational, customer service, and profitability targets.
Key Skills & Competencies:
• Proven ability to lead, inspire, and develop high-performing restaurant management teams.
• Strong commercial and financial acumen with expertise in budgeting, P&L management, cost control, and revenue optimization.
• Excellent leadership, coaching, and performance management skills.
• Strong analytical mindset with the ability to interpret KPIs and drive business improvements.
• Exceptional problem-solving and decision-making capabilities in fast-paced operational environments.
• Excellent communication, stakeholder management, and interpersonal skills.
• Ability to effectively manage multiple locations while maintaining consistent operational standards.
• Strong understanding of guest experience, service excellence, and brand standards.
• Strategic thinker with a hands-on approach to execution and continuous improvement.
• Highly organized, results-oriented, and capable of delivering under pressure.
Preferred Candidate Profile:
• Currently managing multiple outlets within a recognized Casual Dining Restaurant brand.
• Demonstrated success in improving sales performance, operational efficiency, guest satisfaction, and profitability.
• Passionate about people development, operational excellence, and delivering outstanding business results.</p>
<p><b>JOB SUMMARY</b></p><p><br></p><p> Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><b><br></b></p><p><b>CANDIDATE PROFILE</b></p><p><br></p><p> Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p><br></p><p><b>CORE WORK ACTIVITIES</b></p><p>Managing Day-to-Day Operations</p><ul><li>Supervises and manages employees.</li><li>Manages all day-to-day operations.</li><li>Understands employee positions well enough to perform duties in employees' absence.</li><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul><p>Leading Food and Beverage Team</p><ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li>Ensures and maintains the productivity level of employees.</li><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li>Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li>Ensures compliance with all applicable laws and regulations.</li><li>Ensures compliance with food handling and sanitation standards.</li><li>Ensures staff understands local, state and Federal liquor laws.</li><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li>Establishes guidelines so employees understand expectations and parameters.</li><li>Monitors alcohol beverage service in compliance with local laws.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li>Empowers employees to provide excellent customer service.</li><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li>Handles guest problems and complaints.</li><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li>Ensures corrective action is taken to continuously improve service results.</li><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</li></ul><p>Managing and Conducting Human Resource Activities</p><ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li>Ensures employees are treated fairly and equitably.</li><li>Strives to improve employee retention.</li><li>Ensures employees receive on-going training to understand guest expectations.</li><li>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Strives to improve service performance.</li><li>Ensures recognition is taking place across areas of responsibility.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
<p>Job Description Role Summary As the Manager Acquisition, you will lead the strategic growth of our vendor network, driving the onboarding of new partners to expand our platform's footprint. You will play a crucial role in scaling our operations and ensuring a diverse and high-quality selection for our customers. What s On Your Plate? Lead and motivate the Acquisition team to meet and exceed targets. Develop and implement team strategies, goals, and objectives. Conduct regular performance reviews and provide feedback and coaching. Drive the acquisition of new restaurant partners through strategic planning and execution. Identify and target potential partners that align with company objectives. Conduct comprehensive market analysis to identify trends and opportunities. Develop innovative acquisition strategies to expand the company's market share. Build and maintain relationships with key stakeholders in the restaurant industry. Represent the company at industry events, conferences, and meetings. Continuously assess and improve acquisition processes and methodologies. Implement best practices to enhance efficiency and effectiveness. Work closely with marketing, operations, and account management teams to ensure cohesive business operations. Coordinate with other departments to align acquisition strategies with overall business goals. Regularly report on team performance, market insights, and acquisition progress. Expected to efficiently handle additional tasks as assigned by the manager. Utilize data-driven insights to inform decision-making and strategy adjustments. Responsible for onboarding restaurants, groceries, and specialty stores to ensure a comprehensive and diverse vendor portfolio. Responsible for expanding the current geography and onboarding vendors from different zones and cities. Secondary Tasks : Assist in developing training materials and programs for new team members. Conduct workshops or sessions to enhance team skills in sales, negotiation, and market analysis. Participate in market research activities to gather insights about emerging trends, customer preferences, and new market opportunities. Collaborate with the research team to refine data collection and analysis methods. Work with the marketing team to create compelling sales and promotional materials. Ensure that the content is aligned with current market trends and the company s value proposition.</p><p><strong>Desired Candidate Profile</strong></p><p>Preferred candidates will be: . 5 6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role. Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&B, delivery, FMCG, or tech. Strong people management skills able to inspire, train, and develop high-performing sales teams. Excellent communication, negotiation, and stakeholder-management skills. Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</p>
<p>We are launching an exciting new luxury Nikki Beach Resort & Spa in Yiti Bay,Sultanate of Oman and we are seeking an accomplished Director of Food & Beverage to lead the opening and ongoing success of an exceptional luxury resort. Reporting to the General Manager, the Director of Food & Beverage will oversee all Food & Beverage operations across the resort, including restaurants, bars, lounges, in-room dining, banqueting, events, and any specialty dining venues. This role requires a strategic leader with a passion for innovation, operational excellence, financial performance, and creating memorable guest experiences.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead the successful pre-opening, launch, and ongoing operation of all Food & Beverage outlets.</li><li>Develop and implement the resort's Food & Beverage strategy in line with the overall brand vision and business objectives.</li><li>Ensure exceptional service standards across all dining experiences while fostering a culture of genuine hospitality.</li><li>Drive revenue growth, profitability, and operational efficiency through effective planning and performance management.</li><li>Develop annual budgets, forecasts, and financial strategies while maintaining strong cost controls.</li><li>Recruit, develop, mentor, and inspire a high-performing Food & Beverage leadership team.</li><li>Collaborate with Executive Chefs and outlet managers to create innovative menus, unique concepts, and memorable guest experiences.</li><li>Oversee banquet and event operations, ensuring flawless execution for weddings, corporate events, and special occasions.</li><li>Monitor guest satisfaction and implement continuous improvements based on feedback and market trends.</li><li>Ensure compliance with health, safety, hygiene, licensing, and quality assurance standards.</li><li>Build strong relationships with suppliers and negotiate strategic purchasing agreements while maintaining quality and value.</li><li>Partner closely with Sales, Marketing, and Revenue teams to develop promotions, seasonal campaigns, and destination dining experiences.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Experience:</p><ul><li>Minimum 5-8 years of progressive Food & Beverage senior leadership experience within luxury resorts or internationally recognized hospitality brands.</li><li>Previous experience as Director of Food & Beverage, Executive Assistant Manager F&B, or a comparable senior leadership role.</li><li>Proven success leading multiple restaurants, bars, banqueting, and resort dining operations.</li><li>Strong financial acumen with demonstrated experience managing budgets, forecasting, cost control, and revenue optimization.</li><li>Extensive knowledge of luxury dining trends, guest engagement, and premium service standards.</li><li>Exceptional leadership, communication, and team development skills.</li><li>Ability to inspire innovation while maintaining operational discipline and consistency.</li><li>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li></ul>
<p>Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><strong>Managing Day-to-Day Operations</strong></p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p><strong>Leading Food and Beverage Team</strong></p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p><strong>Ensuring Exceptional Customer Service</strong></p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p><p><strong>Managing and Conducting Human Resource Activities</strong></p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p><strong>Additional Responsibilities</strong></p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in both languages Arabic and English is a must</li><li>Bachelor's Degree in Business Administration or any other related field</li><li>Minimum of 5+ years experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in both languages Arabic and English is a must</li><li>Bachelor's Degree in Business Administration or any other related field</li><li>Minimum of 5+ years experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Account Manager to join our team in Oman and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set. Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails. Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, delivery time). Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generate food coupons, promotions and vouchers from existing restaurants. Convince clients/restaurants to the brand promotion of Talabat pictures. Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe to the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery. Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates. Maintain accurate records of all sales and prospecting activities including: -Closed sales -Follow-up activities -Sales expense report -Increased sales report after placing promotions, vouchers and coupons -Restaurant analysis sheet -Account management report</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in both languages Arabic and English is a must</li><li>Bachelor Degree in Business Administration or any other related field</li><li>Minimum of 5+ years experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>Role Summary</strong><br>
As the Manager Acquisition, you will lead the strategic growth of our vendor network, driving the onboarding of new partners to expand our platform's footprint. You will play a crucial role in scaling our operations and ensuring a diverse and high-quality selection for our customers.</p><br><br><p><br>
<strong>What’s On Your Plate? </strong></p><br><br><ul><li>Lead and motivate the Acquisition team to meet and exceed targets.</li><li>Develop and implement team strategies, goals, and objectives.</li><li>Conduct regular performance reviews and provide feedback and coaching.</li><li>Drive the acquisition of new restaurant partners through strategic planning and execution.</li><li>Identify and target potential partners that align with company objectives.</li><li>Conduct comprehensive market analysis to identify trends and opportunities.</li><li>Develop innovative acquisition strategies to expand the company's market share.</li><li>Build and maintain relationships with key stakeholders in the restaurant industry.</li><li>Represent the company at industry events, conferences, and meetings.</li><li>Continuously assess and improve acquisition processes and methodologies.</li><li>Implement best practices to enhance efficiency and effectiveness.</li><li>Work closely with marketing, operations, and account management teams to ensure cohesive business operations.</li><li>Coordinate with other departments to align acquisition strategies with overall business goals.</li><li>Regularly report on team performance, market insights, and acquisition progress.</li><li>Expected to efficiently handle additional tasks as assigned by the manager.</li><li>Utilize data-driven insights to inform decision-making and strategy adjustments.</li><li>Responsible for onboarding restaurants, groceries, and specialty stores to ensure a comprehensive and diverse vendor portfolio.</li><li>Responsible for expanding the current geography and onboarding vendors from different zones and cities.</li></ul><p><strong>Secondary Tasks : </strong></p><br><br><ul><li>Assist in developing training materials and programs for new team members.</li><li>Conduct workshops or sessions to enhance team skills in sales, negotiation, and market analysis.</li><li>Participate in market research activities to gather insights about emerging trends, customer preferences, and new market opportunities.</li><li>Collaborate with the research team to refine data collection and analysis methods.</li><li>Work with the marketing team to create compelling sales and promotional materials.</li><li>Ensure that the content is aligned with current market trends and the company’s value proposition.</li></ul><br>What you need to be successful<br><p><strong>Preferred candidates will be: </strong>.</p><br><br><ul><li>5–6 years of experience in sales or acquisition, with experience in a team-lead or supervisory role.</li><li>Proven track record of achieving and exceeding sales targets in a field-sales environment, ideally in F&B, delivery, FMCG, or tech.</li><li>Strong people management skills — able to inspire, train, and develop high-performing sales teams.</li><li>Excellent communication, negotiation, and stakeholder-management skills.</li><li>Analytical mindset with comfort using CRM tools (e.g., Salesforce), dashboards, and reporting systems.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We are looking for an <strong>Account Manager</strong> to join our team in <strong>Oman </strong>and be part of our growth. You will be responsible for developing the business through partner restaurants in-person and maintaining long-term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.</p><br><ul><li>Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.</li><li>Maintain continuous business relationships with clients/ restaurants via in-person visits, regular phone calls and emails.</li><li>Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.</li><li>Make sure that the menus of the clients are up to date at all times.</li><li>Optimize the restaurant content (MOA, delivery time).</li><li>Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.</li><li>Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.</li><li>Generate food coupons, promotions and vouchers from existing restaurants.</li><li>Convince clients/restaurants to the brand promotion of Talabat pictures.</li><li>Transmission method optimization: Convincing client/restaurant to implement track order feature and changing the transmission method to WLA.</li><li>Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).</li><li>Encourage restaurants to subscribe to the online payment gateway.</li><li>Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.</li><li>Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.</li><li>Maintain accurate records of all sales and prospecting activities including:<br>
-Closed sales<br>
-Follow-up activities<br>
-Sales expense report<br>
-Increased sales report after placing promotions, vouchers and coupons<br>
-Restaurant analysis sheet<br>
-Account management report</li></ul><br>Qualifications<br><p>Preferred candidates will have: </p><br><ul><li><strong>Fluency in both languages Arabic and English is a must</strong></li><li>Bachelor’s Degree in Business Administration or any other related field </li><li>Minimum of 5+ years’ experience in B2B Sales / Account Management</li><li>Proficient Data Analysis, Excel & Reporting Skills</li><li>Negotiation & Stakeholder Management Skills</li><li>Ability to meet deadlines and be flexible in working</li><li>Confident communication skills (Written and Verbal)</li></ul><br>Additional Information<br><p>Join Our Vibrant Team in Oman - Where Work Meets Innovation and Fun!</p><br><ul><li><strong>Grow With Us</strong>: We're all about growth and recognition, both professionally and personally. Your journey of development starts here.</li><li><strong>Diverse & Inclusive:</strong> With colleagues from across the globe, our diversity is our strength. Everyone’s welcome in our inclusive environment.</li><li><strong>Make a Difference:</strong> Join the team behind the fastest-growing online food ordering network. Your work here really counts.</li><li><strong>Fun & Community: </strong>Our company events, cultural outings, and sports activities aren’t just fun; they’re a way to bond with our amazing team.</li><li><strong>Daily Perks</strong>: From fresh fruits and coffee in our lounges to wellness rooms, we’ve got perks that make every day better.</li><li><strong>Health & Wellness:</strong> With sponsored healthcare and gym memberships, we care about your wellbeing.</li></ul><br><br> </div>