DHL jobs

<div><div ><font size="2" face="arial" ></font><div ><div ></div><div ><p>DHL Express Oman is proud to be certified as a best workplace in Sultanate of Oman and ranked No.2 by global institute Great Place To Work® (GPTW). Here, you will be part of a team of over 200 passionate professionals dedicated to <strong>Connecting People and Changing Lives</strong> through express delivery for some of the world’s most loved and widely recognized brands across the globe. </p><p> Your Future. Delivered. </p><p><strong>Role Opportunity: Channel Relationship Manager-Sales</strong></p><p><strong><u><span>Job Purpose</span></u></strong><span> </span></p><p>To maximise the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</p><p><strong><u><span>Principal Accountabilities</span></u></strong></p><p ><span><span>a)<span Times New Roman";">      </span></span></span>Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</p><p ><span><span>b)<span Times New Roman";">     </span></span></span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</p><p ><span><span>c)<span Times New Roman";">      </span></span></span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</p><p ><span><span>d)<span Times New Roman";">     </span></span></span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</p><p ><span><span>e)<span Times New Roman";">      </span></span></span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</p><p ><span><span>f)<span Times New Roman";">        </span></span></span>Update and maintain call details on COMET/ STELLAR, ensure appropriate IBS forms are updated so that all information is accessible for future reference and monitoring.</p><p ><span><span>g)<span Times New Roman";">      </span></span></span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</p><p ><span><span>h)<span Times New Roman";">      </span></span></span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</p><p ></p><p><strong>What You Bring</strong></p><ul > <li>Minimum of 3 years of sales experience.</li> <li>Strong communicator (in written & spoken English) with excellent numeric and presentation skills. Arabic language is an advantage. </li> <li>Strong individual who can work independently and within a team to deliver results.</li> <li>Able to maintain effective performance under pressure.</li> <li>Preferably with Degree in Business or equivalent.</li> </ul><p><strong>What We Offer</strong></p><ul > <li>Career development with a global market leader internationally.</li> <li>Comprehensive learning and development programs.</li> <li>Inclusive workplace culture.</li> <li>Competitive benefits and wellness initiatives.</li> </ul><p><strong>Ready to Make a Difference?</strong></p><p>If you are looking to further your career with the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. Apply now – our recruiters are looking forward to receiving your application!</p><p>DHL is an equal opportunity employer. We reject any form of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience. </p><p><strong>Recruitment Fraud Alert:</strong> DHL Express Oman will never request payment or personal/financial information from applicants or employees at any stage of the recruitment process. Any such request should be treated as fraudulent. All email correspondence will be sent from the official DHL domain e.g. name@dhl.com. Protect yourself by verifying job offers and communications. Your safety is important to us. </p></div><br></div></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>AFR Ops Specialist</strong><br><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>AFR Ops</strong> <strong>Specialist</strong> <strong>in</strong><strong> Muscat, Oman</strong><strong>. </strong></p><br><br> <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this AFR Ops Specialist position </strong></p><br><br> <ul> <li>Engage with Customers under direct/close supervision for shipment information and incident/complaint management</li> <li>Check that correct costs and revenues are captured against customer’s profile and inform about cost/revenue issues</li> <li>Perform administrative shipment level activities under direct/close supervision including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Manage shipments under guidance in line with the customer service commitment</li> <li>Identify, gather and inform about exceptions/operational irregularities</li> <li>Understand, follow and support to improve shipment data quality</li> <li>Follow necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Route and/or assign shipments under supervision to relevant consol as guided, ensuring it meets our customers service commitment and maximized our profits. </li> <li>Prepare invoices, and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li> <li>Use available tools to monitor and highlight issues with performance</li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p>Vocational/Specialized/Technical/Certification</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p>less than 2 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>

<div><br></div><div><strong>AFR Ops Specialist</strong></div><p> <br> Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a <strong>AFR Ops</strong> <strong>Specialist</strong> <strong>in</strong><strong> Muscat, Oman</strong><strong>. </strong></p>   <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this AFR Ops Specialist position </strong></p> <ul> <li>Engage with Customers under direct/close supervision for shipment information and incident/complaint management</li> <li>Check that correct costs and revenues are captured against customer’s profile and inform about cost/revenue issues</li> <li>Perform administrative shipment level activities under direct/close supervision including receipt of customer booking, documentation requirements, and all related local and international transport</li> <li>Manage shipments under guidance in line with the customer service commitment</li> <li>Identify, gather and inform about exceptions/operational irregularities</li> <li>Understand, follow and support to improve shipment data quality</li> <li>Follow necessary regulatory compliance procedures relating to commodity and locations for shipments</li> <li>Route and/or assign shipments under supervision to relevant consol as guided, ensuring it meets our customers service commitment and maximized our profits. </li> <li>Prepare invoices, and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li> <li>Use available tools to monitor and highlight issues with performance</li> </ul>   <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="302"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="302"> <p>Vocational/Specialized/Technical/Certification</p> </td> </tr> <tr> <td width="302"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="302"> <p>less than 2 years</p> </td> </tr> </tbody> </table>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>Business Development Manager</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a Business Development Manager<strong> in</strong><strong> Muscat, Oman</strong><strong>. </strong></p><br><br> <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this Experienced Business Support Field Sales position </strong></p><br><br> <ul> <li>Under supervision support field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment</li> <li>Comply with established procedures to implement field sales activities for increased and profitable sales on new and existing accounts</li> <li>Classify basic information for sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business with the prospect</li> <li>Follow up with relevant local management to coordinate customer requests and products/ services that are being promoted</li> <li>Assist in reporting inside sales, and provide information on competitors and suppliers to product management</li> <li>Comply with established procedures, instructions and processes without making changes to them</li> </ul><p><strong><span>business Development</span></strong></p><br><br><ul> <li><span>Identify and acquire new customers through prospecting, networking, and market research.</span></li> <li><span>Generate and qualify sales leads to build a strong sales pipeline.</span></li> <li><span>Conduct customer visits, presentations, and solution-selling discussions.</span></li> <li><span>Achieve agreed revenue, volume, and gross profit targets.</span></li> </ul><p><strong><span>Account Management</span></strong></p><br><br><ul> <li><span>Maintain and develop relationships with prospective and existing customers.</span></li> <li><span>Understand customer business needs and identify opportunities for cross-selling and upselling.</span></li> <li><span>Ensure high levels of customer satisfaction and retention.</span></li> <li><span>Conduct regular business reviews with assigned customers.</span></li> </ul><br> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p> Vocational/Specialized/Technical/Certification</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p> less than 2 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>

<div><br></div><div><br></div><p><strong>Business Development Manager</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em> <strong>DHL Global Forwarding</strong> has an opening for a Business Development Manager<strong> in</strong><strong> Muscat, Oman</strong><strong>. </strong></p>   <p>Develop and administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment in line with business strategy, financial objectives, Group guidelines and policies</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Experienced Business Support Field Sales position </strong></p> <ul> <li>Under supervision support field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic region, product line or market segment</li> <li>Comply with established procedures to implement field sales activities for increased and profitable sales on new and existing accounts</li> <li>Classify basic information for sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business with the prospect</li> <li>Follow up with relevant local management to coordinate customer requests and products/ services that are being promoted</li> <li>Assist in reporting inside sales, and provide information on competitors and suppliers to product management</li> <li>Comply with established procedures, instructions and processes without making changes to them</li> </ul><div><div ><p><strong><span >business Development</span></strong></p><ul > <li><span >Identify and acquire new customers through prospecting, networking, and market research.</span></li> <li><span >Generate and qualify sales leads to build a strong sales pipeline.</span></li> <li><span >Conduct customer visits, presentations, and solution-selling discussions.</span></li> <li><span >Achieve agreed revenue, volume, and gross profit targets.</span></li> </ul><p><strong><span >Account Management</span></strong></p><ul > <li><span >Maintain and develop relationships with prospective and existing customers.</span></li> <li><span >Understand customer business needs and identify opportunities for cross-selling and upselling.</span></li> <li><span >Ensure high levels of customer satisfaction and retention.</span></li> <li><span >Conduct regular business reviews with assigned customers.</span></li> </ul></div><br></div>   <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td> <p> Vocational/Specialized/Technical/Certification</p> </td> </tr> <tr> <td> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td> <p> less than 2 years</p> </td> </tr> </tbody> </table>       <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>CDZ Operator </strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p><em>Who lands Legendary deals? You do.</em><em>. </em><strong>DHL Global Forwarding</strong> has an opening for an <strong>CDZ Operator </strong>in <strong>Muscat, Oman</strong><strong>. </strong></p><br><br> <p>Build and Develop trade lane consolidations for South African export traffic. Engage with the Global DGF network to promote and develop the Gateway for neighboring countries and local coastal branches. Coordinate day to day operations within the Airfreight Gateway. Assist &amp; support ACC Manager in rate &amp; capacity procurement as required</p><br><br> <p>Join us in connecting people and improving lives!</p><br><br> <p><strong>In this CDZ Operator specialist position </strong></p><br><br> <ul> <li>Administer customer operations plans and processes to deliver efficient logistics processes</li> <li>Receive, deliver and update orders via the system for assigned orders</li> <li>Perform shipping verification, pricing verification and invoice verification as well as generating and distributing customer reports</li> <li>Work on exceptions/ issues assigned by other functions or directly from customer and report back on related actions</li> <li>Enter data into a database or other computerized system to maintain up-to-date stock records, retrieve stored information, place/ update orders, input customer feedback and respond to enquiries such as inventory levels/ delivery schedules</li> <li>Support sales team and answer queries from the sales team such as quotation, exception deal management, historical account overview, billing corrections, etc.</li> <li>Respond to customer enquiries and understand customer requirements</li> <li>Interact with customer service, warehouse clerks, inbound/ outbound dispatcher and cartage driver to resolve issues, ensure service quality and timelines</li> <li>Establish customer contact, seek upselling opportunities and follow up on common problems</li> <li>Work in line with operating standards and procedures to provide superior customer service</li> <li>Resolve recurring issues and suggest enhancements related to customer operations work methods focusing on increasing effectiveness and efficiency<br> </li> </ul> <p><strong>Now, here is what we need from you! </strong></p><br><br> <p><strong>Education Level</strong></p><br><br> <br> <p> Vocational/Specialized/Technical/Certification</p><br><br> <br> <p><strong>Experience Level</strong></p><br><br> <br> <p> less than 2 years</p><br><br> <br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect &amp; Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br><br> </div>

<div><br></div><p><strong>CDZ Operator </strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who lands Legendary deals?  You do.</em><em>. </em><strong>DHL Global Forwarding</strong> has an opening for an <strong>CDZ Operator </strong>in <strong>Muscat, Oman</strong><strong>. </strong></p>   <p>Build and Develop trade lane consolidations for South African export traffic. Engage with the Global DGF network to promote and develop the Gateway for neighboring countries and local coastal branches. Coordinate day to day operations within the Airfreight Gateway. Assist & support ACC Manager in rate & capacity procurement as required</p>   <p>Join us in connecting people and improving lives!</p>   <p><strong>In this CDZ Operator specialist position </strong></p>   <ul> <li>Administer customer operations plans and processes to deliver efficient logistics processes</li> <li>Receive, deliver and update orders via the system for assigned orders</li> <li>Perform shipping verification, pricing verification and invoice verification as well as generating and distributing customer reports</li> <li>Work on exceptions/ issues assigned by other functions or directly from customer and report back on related actions</li> <li>Enter data into a database or other computerized system to maintain up-to-date stock records, retrieve stored information, place/ update orders, input customer feedback and respond to enquiries such as inventory levels/ delivery schedules</li> <li>Support sales team and answer queries from the sales team such as quotation, exception deal management, historical account overview, billing corrections, etc.</li> <li>Respond to customer enquiries and understand customer requirements</li> <li>Interact with customer service, warehouse clerks, inbound/ outbound dispatcher and cartage driver to resolve issues, ensure service quality and timelines</li> <li>Establish customer contact, seek upselling opportunities and follow up on common problems</li> <li>Work in line with operating standards and procedures to provide superior customer service</li> <li>Resolve recurring issues and suggest enhancements related to customer operations work methods focusing on increasing effectiveness and efficiency<br> </li> </ul> <p><strong>Now, here is what we need from you! </strong></p> <table> <tbody> <tr> <td width="406"> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td width="406"> <p> Vocational/Specialized/Technical/Certification</p> </td> </tr> <tr> <td width="406"> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td width="406"> <p> less than 2 years</p> </td> </tr> </tbody> </table>   <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p>   <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p>   <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. </p>   <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p>   <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>