Jobs in Oman
7822
Jobs Found
Lebanon
<h2 class="h5">Job description</h2>
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<span>Mindrift is looking for highly skilled Vibecode specialists to join the Tendem project (https://tendem.<br>ai/) and drive specialized data scraping workflows for real-world use cases.<br> Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows for real-world applications.<br> In this role, you'll apply your expertise in web scraping, data extraction, and data processing to deliver accurate, reliable, and high-quality results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing tools such as Apify, OpenRouter, and other technologies, alongside your own technical expertise and approaches.<br> Key Responsibilities Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage available tools and custom workflows to accelerate data collection, validation, and task execution while meeting defined requirement.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Educational qualifications At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong technical foundation and practical experience with scripting, automation, and data extraction workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with modern development tools and technologies, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Technical Skills (Essential) Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Additional requirements Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $25 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
Namou
Lebanon
<h2 class="h5">Job description</h2>
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<span>About Namou Properties Namou Properties is a fast-growing real estate company specializing in investor-driven property opportunities and high-value land deals across the UAE market.<br> We work with serious investors and focus on delivering strong, high-return real estate opportunities.<br> Role Overview We're looking for a driven, high-performing sales professional based in Lebanon to join our remote sales team.<br> This is not an entry-level role.<br> You will be working directly with qualified investor and buyer leads in the UAE — managing the full sales cycle from initial consultation through to closing high-value property deals.<br> You need to be someone who is comfortable having serious money conversations, building trust fast, and closing with confidence.<br> All leads, tools, CRM access, and onboarding training are provided.<br> You focus on selling.<br> Responsibilities Handle inbound and qualified investor and buyer inquiries from first contact to signed deal Build strong, trust-based relationships with high-net-worth clients and investor pipelines Conduct professional negotiations and close high-value property transactions Manage your pipeline and activity consistently through our CRM Hit and exceed monthly sales targets — and be rewarded for it Collaborate closely with management to sharpen conversion rates and sales processes Why Join Namou Properties Competitive commission structure with uncapped earning potential for top closers Access to premium UAE real estate inventory and serious investor clients Fast-moving, performance-driven culture where results are recognized and rewarded Fully remote from Lebanon — no relocation, no commute Supportive and professional team culture 2–3+ years of experience in a top-performing sales role Strong track record of closing deals and meeting or exceeding targets Excellent communication skills in both English and Arabic (written and spoken) Highly self-motivated and disciplined working independently in a remote setup Familiarity with CRM tools and structured sales processes</span> </div>
Confidential
Lebanon
A Leading Multinational Insurance Company is seeking to recruit Insurance Sales consultants in all Lebanese territories.
<br>Fixed competitive SalarY+ commission + Huge Benefits
<br>Candidate must be Motorized, has at least a Baccalaureate degree, with great communication skills.
<br>Experience not needed since training is provided.
<br>For those interested kindly share your resume to career.hr.lb@gmail.com or via WhatsApp to 03 429483
Confidential
Lebanon
A Leading Multinational Insurance Company is seeking to recruit Insurance Sales consultants in all Lebanese territories.
<br>Fixed competitive SalarY+ commission + Huge Benefits
<br>Candidate must be Motorized, has at least a Baccalaureate degree, with great communication skills.
<br>Experience not needed since training is provided.
<br>For those interested kindly share your resume to career.hr.lb@gmail.com or via WhatsApp to 03 429483
Confidential
Lebanon
A Leading Multinational Insurance Company is seeking to recruit Insurance Sales consultants in all Lebanese territories.
<br>Fixed competitive SalarY+ commission + Huge Benefits
<br>Candidate must be Motorized, has at least a Baccalaureate degree, with great communication skills.
<br>Experience not needed since training is provided.
<br>For those interested kindly share your resume to career.hr.lb@gmail.com or via WhatsApp to 03 429483
Bioland/ Naturoil
Lebanon
<h2 class="h5">Job description</h2>
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<p>We are looking for a dynamic and motivated Sales Person to join our team. The ideal candidate will be responsible for promoting and selling cosmetic products (Pure essential oil) ensuring excellent customer relationships, and achieving sales targets.</p><p>Main Responsibilities:</p><ol><li>Promote and sell the company’s products to clients and stores.</li><li>Present product benefits and uses with a strong understanding of ingredients and results.</li><li>Develop and maintain good relationships with clients.</li><li>Conduct product demonstrations and provide after-sales support when needed.</li><li>Achieve monthly sales targets and report feedback from the market.</li></ol><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ol><li>Bachelor's degree in Business.</li><li>Residing preferably in Maten or Beirut region.</li><li>Excellent communication and presentation skills.</li><li>Background in cosmetics, beauty, or wellbeing products.</li><li>Sales experience in a similar field is highly desirable.</li><li>Must have a car and a valid driving license.</li></ol></div>
Aihom, Istikbal
Lebanon - Bekaa
Sales Associate – Istikbal | Sifri, Baalbek Branch.
<br>
<br>We are looking for a motivated Sales Associate to join our Istikbal – Sifri, Baalbek Branch. The role is responsible for assisting customers, understanding their needs, recommending suitable furniture products, and achieving sales targets while providing an excellent customer experience.
<br>
<br>Key Responsibilities:
<br>Welcome and assist customers professionally.
<br>Present and explain Istikbal furniture products and offers.
<br>Understand customer requirements and recommend suitable solutions.
<br>Achieve monthly sales targets and contribute to branch performance.
<br>Follow up with customers and support the sales process from inquiry to purchase.
<br>Maintain an organized and attractive showroom.
<br>Coordinate with the branch team to ensure smooth customer service.
<br>
<br>Requirements:
<br>Previous experience in retail or furniture sales is preferred.
<br>Strong communication and customer-service skills.
<br>Target-oriented, energetic, and presentable.
<br>Ability to work as part of a team and under sales targets.
<br>Good knowledge of the local market is an advantage
Deploya MC Lb
Lebanon
We're Hiring - Nightlife Venue - Beirut
<br>Urgent Openings:
<br>• Barback/Junior Bartender | $700 - $800
<br>• Runners | $500 - $600
<br>Schedule:
<br>• 4 working days per week (3 days off); Thu to Sun.
<br>• Weekdays: 6:00 PM - 2:00 AM
<br>• Weekends: 9:00 PM - 5:00 AM
<br>Requirements:
<br>• Lebanese nationals only
<br>• Previous nightclub/nightlife experience required
<br>• Good English & strong customer service skills
<br>• Presentable and energetic
<br>• No Accommodation
<br>Apply now by sharing your resume at: +9613706792
<br>“No Calls Please”
HireLebanese.com
Lebanon
looking for a freelancer designer to help edit two roll up banners
Madi International
Lebanon
<h2 class="h5">Job description</h2>
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About the job Credit Officer
<p>We are looking for a detail-oriented and analytical <strong>Credit Officer</strong> to join our team remotely from Lebanon. In this role, you will manage client credit facilities, review and approve sales orders in line with company policies, maintain accurate customer records, and support effective credit control to ensure healthy cash flow.</p><br> <p><strong>Key Responsibilities</strong></p><br>
<ul>
<li>Review and approve sales orders according to the company's credit policy.</li>
<li>Manage client credit facilities, ensuring all documentation and approvals are complete.</li>
<li>Create and activate new customer accounts (cash and credit).</li>
<li>Maintain and update customer records and documentation.</li>
<li>Prepare and review monthly aging reports and coordinate payment follow-up.</li>
<li>Work closely with the Sales, Accounts Receivable, Legal, and Collections teams to resolve outstanding issues.</li>
<li>Monitor credit limits and ensure compliance with company policies.</li>
<li>Respond to sales team inquiries regarding customer accounts and credit status.</li>
</ul>
<p><strong>Requirements</strong></p><br>
<ul>
<li>Bachelor's degree in Finance, Accounting, Business Administration, or a related field.</li>
<li>3–5 years of experience in Credit Control, Credit Management, or a similar role.</li>
<li>Proficiency in ERP and Microsoft Excel.</li>
<li>Experience in FMCG, distribution, or pharmaceutical industries is a plus.</li>
<li>Strong analytical, communication, and problem-solving skills.</li>
<li>Excellent attention to detail and ability to work independently.</li>
</ul>
<p><strong>What We Offer</strong></p><br>
<ul>
<li>Remote work opportunity based in Lebanon.</li>
<li>Opportunity to join a leading regional company.</li>
<li>Collaborative and professional work environment.</li>
<li>Career growth and development opportunities.</li>
</ul>
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<br> </div>
AccorHotels
Lebanon - Beirut
<p><h4>Company description</h4>
<p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p>
<p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p>
<p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li>
<li>Learning programs through our academies designed to sharpen your skills</li>
<li>Ability to make a difference through our corporate social responsibility activities</li>
<li>Career development opportunities with national and international promotion opportunities</li>
</ul>
<h4>Why work for Accor?</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<ul>
<li>Develop and implement the hotel’s annual sales and marketing strategy in line with business objectives and brand standards.</li>
<li>Lead the sales & marketing team to achieve revenue, market share, and profitability targets.</li>
<li>Identify new business opportunities and develop strong relationships with key corporate clients, travel agencies, government entities, MICE planners, and other business partners.</li>
<li>Oversee all sales segments, including corporate, leisure, groups, MICE, and events.</li>
<li>Develop and execute effective marketing, digital, social media, PR, and communication strategies.</li>
<li>Work closely with the revenue management team to optimize pricing, distribution, demand generation, and revenue opportunities.</li>
<li>Analyze market trends, competitor activities, customer insights, and business performance to identify growth opportunities.</li>
<li>Prepare annual budgets, sales action plans, forecasts, and regular performance reports.</li>
<li>Lead negotiations for key accounts, strategic partnerships, and major business opportunities.</li>
<li>Ensure consistent brand positioning and compliance with brand and corporate marketing guidelines.</li>
<li>Collaborate closely with operational departments to ensure a seamless guest and client experience.</li>
<li>Represent the hotel at industry events, trade shows, networking activities, and client engagements.</li>
<li>Coach, develop, and motivate team members to build a high-performing sales & marketing team.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in business administration, hospitality management, marketing, or a related field.</li>
<li>Minimum of 8–10 years of progressive experience in sales & marketing within the hospitality industry, including at least 3–5 years in a senior leadership role.</li>
<li>Experience in luxury or upscale international hotel brands is highly preferred.</li>
<li>Strong knowledge of hotel sales, marketing, digital channels, revenue generation, and market analysis.</li>
<li>Proven track record of achieving revenue and business development targets.</li>
<li>Excellent leadership, communication, negotiation, and relationship-building skills.</li>
<li>Strong commercial acumen and strategic planning abilities.</li>
<li>Ability to work effectively in a fast-paced and dynamic environment.</li>
<li>Proficiency in English is required; additional languages are an advantage.</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>Why work for Accor?</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
Lebanon
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Le Vendôme Beirut is embarking on an exceptional new chapter. As we prepare for the reopening of one of Beirut's most iconic luxury hotels, we are seeking visionary leaders to shape its future.</p><br><p>Defined by timeless elegance, impeccable service, and a legacy of refined hospitality, Le Vendôme Beirut is committed to delivering exceptional guest experiences while honoring its distinguished heritage.</p><br><p>This is a rare opportunity to join the executive leadership team responsible for redefining luxury, inspiring excellence, and setting a new benchmark for hospitality in the region.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo! <strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><ul><li>Develop and implement the hotel’s annual sales and marketing strategy in line with business objectives and brand standards.</li><li>Lead the Sales & Marketing team to achieve revenue, market share, and profitability targets.</li><li>Identify new business opportunities and develop strong relationships with key corporate clients, travel agencies, government entities, MICE planners, and other business partners.</li><li>Oversee all sales segments, including Corporate, Leisure, Groups, MICE, and Events.</li><li>Develop and execute effective marketing, digital, social media, PR, and communication strategies.</li><li>Work closely with the Revenue Management team to optimize pricing, distribution, demand generation, and revenue opportunities.</li><li>Analyze market trends, competitor activities, customer insights, and business performance to identify growth opportunities.</li><li>Prepare annual budgets, sales action plans, forecasts, and regular performance reports.</li><li>Lead negotiations for key accounts, strategic partnerships, and major business opportunities.</li><li>Ensure consistent brand positioning and compliance with brand and corporate marketing guidelines.</li><li>Collaborate closely with operational departments to ensure a seamless guest and client experience.</li><li>Represent the hotel at industry events, trade shows, networking activities, and client engagements.</li><li>Coach, develop, and motivate team members to build a high-performing Sales & Marketing team.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in Business Administration, Hospitality Management, Marketing, or a related field.</li><li>Minimum of <strong>8–10 years of progressive experience in Sales & Marketing within the hospitality industry</strong>, including at least <strong>3–5 years in a senior leadership role</strong>.</li><li>Experience in luxury or upscale international hotel brands is highly preferred.</li><li>Strong knowledge of hotel sales, marketing, digital channels, revenue generation, and market analysis.</li><li>Proven track record of achieving revenue and business development targets.</li><li>Excellent leadership, communication, negotiation, and relationship-building skills.</li><li>Strong commercial acumen and strategic planning abilities.</li><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Proficiency in English is required; additional languages are an advantage.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world; dare to challenge the status quo! #<strong>BELIMITLESS</strong></p><br> </div>
Namou
Lebanon
<h2 class="h5">Job description</h2>
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<span>About Namou Properties Namou Properties is a growing real estate company focused on innovation, smart investment opportunities, and building data-driven systems that improve how we operate and scale.<br> About the Role Namou Properties is looking for a highly technical, systems-driven Business Analyst to join our remote team.<br> You’ll bridge data and operations by optimizing processes through automation, AI, and data-driven solutions .<br> You’ll take ownership of internal systems, building automations, integrating AI agents, and developing intelligent workflows to improve efficiency across our real estate and property management operations.<br> Key Responsibilities Design, build, and maintain reliable automation workflows using n8n and other tools.<br> Deploy and manage AI agents to streamline business processes, enhance communication, and reduce manual work.<br> Write and optimize SQL queries to generate accurate reports and actionable insights for leadership.<br> Maintain and optimize internal databases, knowledge bases, and existing automation workflows.<br> Analyze business processes, identify bottlenecks, and implement scalable automation solutions.<br> Collaborate with cross-functional teams to gather requirements and improve operational efficiency.<br> Why Join Namou Properties Fully remote role with flexibility and autonomy.<br> Work on real-world automation and AI projects that directly impact the business.<br> High level of ownership and the opportunity to shape internal systems and processes.<br> Exposure to modern automation, AI, and analytics technologies.<br> Competitive compensation with opportunities for professional growth.<br> Strong hands-on experience with JavaScript.<br> Proven experience building, troubleshooting, and maintaining workflows in n8n.<br> Experience working with APIs and integrating third-party systems.<br> Familiarity with AI agents and their practical application in business operations.<br> Strong SQL skills for data extraction, reporting, and analysis.<br> Ability to work independently in a remote environment.<br> The "A+" Factor (Bonus Skills) Database Design: Deep knowledge of database architecture and design is considered an A+ and will make your application stand out.<br></span> </div>
Valsoft Corporation
Lebanon
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Aspire Software is looking for an Intermediate Software Developer to join our team in Lebanon.<br> Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals.<br> By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.<br> Role Overview Looking for a backend-leaning full stack engineer who is strong in Java/Spring/Hibernate, has production React/Node experience, can design and refactor APIs and services, understands multi-tenant SaaS concerns, writes tests, owns feature quality, and can work effectively in a modernizing product environment.<br> E-commerce experience is the best fit; platform-engineering depth is not the goal for this hire.<br> JD sent via email Legacy .<br>NET & SQL Server - Solid experience with ASP.<br>NET (Web Forms, MVC, or Web API) and .<br>NET Framework - Strong SQL Server skills: schema design, stored procedures, query optimization, and migrations - Comfortable reading, maintaining, and refactoring older codebases without breaking things Modern Stack - Production experience with React (hooks, component architecture, state management) - Familiarity with .<br>NET Core / .<br>NET 6+ or equivalent modern backend frameworks - PostgreSQL experience: schema design, indexing, query tuning, and ORM usage (Entity Framework or similar) - Understanding of REST API design and integration patterns AI-Assisted Development - Active, daily use of AI coding assistants (GitHub Copilot, Claude, Cursor, or similar) - Comfortable prompting AI tools effectively for code generation, debugging, refactoring, and documentation - Able to critically evaluate AI-generated code knowing when to trust it, when to fix it, and when to throw it out - Uses AI to move faster without sacrificing quality or understanding General - Strong problem-solving instincts and attention to detail - Good communication you can explain technical trade-offs to non-technical stakeholders - Comfortable working in environments where legacy and modern systems coexist</span> </div>
HR Manager
Lebanon
Key Responsibilities
<br>• Lead, mentor, coach, and develop the Customer Support team, fostering a high-performance and customer-centric culture.
<br>• Recruit, onboard, train, and evaluate Customer Support team members, ensuring continuous development and performance management.
<br>• Oversee the day-to-day operations of the Customer Support Department, ensuring service quality, operational efficiency, and adherence to Service Level Agreements (SLAs).
<br>• Manage complex client inquiries, complaints, and escalations, ensuring timely and professional resolution.
<br>• Oversee customer support activities across all communication channels, including phone, email, live chat, WhatsApp, and CRM platforms.
<br>• Supervise the onboarding process for both individual and corporate clients, ensuring completeness, accuracy, and compliance with internal procedures.
<br>• Oversee KYC and AML reviews, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), sanctions screening, and ongoing monitoring in accordance with internal policies and applicable regulatory requirements.
<br>• Ensure the timely preparation and submission of regulatory reports, questionnaires, and other reporting obligations required by regulatory authorities.
<br>• Oversee payment operations, including client deposits, withdrawals, payment investigations, reconciliation support, and coordination with internal Finance and Operations teams.
<br>• Coordinate with Compliance, Finance, Dealing, IT, and other internal departments to ensure the timely resolution of operational and client-related matters.
<br>• Develop, maintain, and enforce customer support procedures, policies, and standard operating procedures (SOPs).
<br>• Monitor customer support KPIs and operational metrics, including response times, resolution times, customer satisfaction, complaint trends, onboarding performance, and team productivity.
<br>• Prepare and present daily, weekly, monthly, quarterly, and ad hoc management reports covering customer support performance, onboarding statistics, KYC and AML activities, regulatory reporting, response times, complaint trends, and other operational metrics.
<br>• Conduct quality assurance reviews of customer interactions and provide regular coaching and feedback to maintain high service standards.
<br>• Maintain accurate records and ensure the confidentiality and integrity of client information in accordance with company policies and regulatory requirements.
<br>• Support internal and external audits by providing documentation, reports, and operational information as required.
<br>• Perform any other duties reasonably assigned by senior management
Astro Group
Lebanon
Job Purpose
<br>The Coffee Shop Operations Manager will be responsible for reviving, developing, and managing Kahawa's coffee shop operations across multiple locations in Lubumbashi, Likasi and Kolwezi in the Democratic Republic of Congo
<br>The position will have overall responsibility for daily operations, manpower, customer service, sales performance, purchasing, inventory, cost control, and the consistent implementation of Kahawa's service and product standards.
<br>The role requires a hands-on manager with strong operational and commercial capabilities who can improve existing operations, strengthen the Kahawa brand, increase sales, control costs, and build a reliable and customer-focused team.
<br>Key Responsibilities
<br>Coffee Shop Operations
<br>• Manage the day-to-day operations of Kahawa coffee shops across all locations.
<br>• Ensure consistent product quality, service standards, cleanliness, presentation, and customer experience.
<br>• Establish and maintain operating procedures and service standards.
<br>• Conduct regular branch visits and ensure operational issues are addressed promptly.
<br>• Ensure equipment, coffee machines, kitchen equipment, and facilities are properly maintained.
<br>Sales & Business Development
<br>• Develop initiatives to increase customer traffic, average spending, and overall sales.
<br>• Monitor branch sales performance and identify opportunities for improvement.
<br>• Support promotions, new products, seasonal offers, and customer-engagement initiatives.
<br>• Develop opportunities for corporate customers, catering, delivery, and other additional revenue channels.
<br>• Monitor competitors and market trends within Lubumbashi.
<br>Manpower Management
<br>• Manage baristas, cashiers, service staff, kitchen employees, supervisors, and other coffee-shop personnel.
<br>• Prepare manpower schedules according to operational requirements.
<br>• Train and coach employees on customer service, product knowledge, selling techniques, hygiene, and operational standards.
<br>• Monitor employee performance, attendance, productivity, and discipline.
<br>• Build a strong service-oriented culture across Kahawa locations.
<br>Procurement & Inventory
<br>• Coordinate purchasing of coffee, food ingredients, packaging, beverages, consumables, and operating supplies.
<br>• Maintain appropriate inventory levels while minimizing shortages, waste, and overstocking.
<br>• Monitor suppliers, purchasing prices, product quality, and delivery performance.
<br>• Control stock movements, wastage, expiry, and consumption.
<br>Cost & Financial Control
<br>• Monitor sales, food and beverage costs, labor costs, wastage, and operational expenses.
<br>• Work toward improving profitability at both branch and overall business level.
<br>• Monitor cash-control procedures and ensure proper reconciliation of daily sales.
<br>• Prepare and review operational and sales reports.
<br>Customer Experience
<br>• Ensure customers receive professional, welcoming, and consistent service.
<br>• Handle customer complaints and ensure appropriate corrective actions.
<br>• Develop initiatives to increase customer loyalty and repeat business.
<br>• Maintain the image and positioning of Kahawa as a quality coffee-shop brand in Lubumbashi.
<br>Education & Experience
<br>• Bachelor's degree or relevant professional qualification in Hospitality Management, Business Administration, Food & Beverage Management, or related field preferred.
<br>• Preferably 5+ years of experience in coffee shops, restaurants, cafés, bakery cafés, or food & beverage operations.
<br>• Previous experience managing multiple locations or branches is strongly preferred.
<br>• Experience in purchasing, inventory management, manpower planning, and sales development is highly desirable.
<br>• Previous experience in Africa or multicultural environments would be an advantage.
<br>Knowledge & Skills
<br>• Strong coffee-shop / restaurant operations knowledge.
<br>• Strong people-management and leadership capability.
<br>• Good understanding of food and beverage cost control.
<br>• Strong purchasing and inventory-management skills.
<br>• Commercial mindset with focus on sales growth and profitability.
<br>• Strong customer-service orientation.
<br>• Ability to analyze operational and sales performance.
<br>• Hands-on problem-solving capability.
<br>• Ability to work independently and manage several locations simultaneously.
<br>• Good communication and interpersonal skills.
<br>• French and/or English proficiency appropriate for the Lubumbashi operating environment
Astro Group
Lebanon
Job Purpose
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<br>The Customer Service Officer is responsible for handling customer inquiries, processing and following up on orders, coordinating with sales, warehouse, and delivery teams, and ensuring customers receive accurate and timely support throughout the order and delivery process.
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<br>Key Responsibilities
<br>Receive and process customer orders accurately.
<br>Respond to customer inquiries through phone, WhatsApp, email, and other communication channels.
<br>Follow up on order status, availability, delivery dates, and pending requests.
<br>Coordinate with the Sales, Warehouse, and Logistics teams to ensure smooth and timely deliveries.
<br>Inform customers about product availability, delays, replacements, or changes in delivery schedules.
<br>Handle customer complaints professionally and follow up until resolution.
<br>Prepare quotations, invoices, or order-related documents when required.
<br>Maintain accurate customer and order information in the system.
<br>Follow up on returns, damaged products, missing items, and delivery discrepancies.
<br>Build positive relationships with customers and ensure a high level of customer satisfaction.
<br>Escalate recurring or critical customer issues to management.
<br>Prepare basic reports related to orders, complaints, deliveries, and customer feedback.
<br>Requirements
<br>Bachelor's degree or relevant diploma.
<br>1–3 years of experience in customer service, preferably within a distribution, FMCG, retail, or trading company.
<br>Good communication and interpersonal skills.
<br>Strong follow-up and organizational skills.
<br>Customer-oriented and solution-focused.
<br>Ability to work under pressure and manage multiple requests.
<br>Good knowledge of Microsoft Office; experience with ERP systems is a plus.
<br>Good command of English and Arabic
Confidential
Lebanon - Beirut
We are seeking an organized and reliable Administrative & Accounting Assistant to support our operations.
<br>-Diploma/degree in Accounting, Business Administration or related field.
<br>-2-5 years of relevant experience preferred.
<br>-Basic accounting experience.
<br>-Good EXCEL, Word, accounting and stock software skills.
<br>-Strong English.
<br>-Good organization, communication and follow-up skills.
<br>-Salary package based on experience
HR Manager
Lebanon
Job Responsibilities:
<br>
<br>• Review, process, and verify client funding transactions including deposits, withdrawals, internal transfers, and adjustments across multiple payment providers.
<br>• Ensure all payment requests are processed in accordance with company policies and regulatory standards, maintaining a high level of accuracy and integrity.
<br>• Perform daily and monthly internal reconciliations between client accounts, PSP portals, trading platforms, and internal systems to ensure alignment and identify discrepancies.
<br>• Liaise with the Customer Support and Finance departments to resolve transaction issues or client payment inquiries.
<br>• Monitor automated and manual payment flows, flag and escalate unusual or suspicious activity to the Compliance and Risk departments.
<br>• Maintain accurate and up-to-date records of all transactions for audit and reporting purposes.
<br>• Prepare internal reports related to funding operations, processing timeframes, and reconciliation status for management review.
<br>• Stay current on PSP regulations, anti-money laundering (AML) guidelines, and best practices related to payment processing and financial operations.
<br>• Support the setup, testing, and onboarding of new payment service providers (PSPs), including coordinating with tech and compliance teams on necessary documentation and flow validation
Softimpact
Lebanon - Beirut
We are looking for a creative and results-driven Social Media Specialist to manage the social media presence of our clients across various industries. The ideal candidate will develop content strategies, create engaging content, and execute social media campaigns tailored to each client's brand identity and business objectives.
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<br>Key Responsibilities
<br>Manage and grow the social media accounts of multiple clients.
<br>Develop customized social media strategies based on each client's goals and target audience.
<br>Create, schedule, and publish engaging content across platforms including Instagram, Facebook, TikTok, LinkedIn, and X.
<br>Design creative posts, stories, reels, and campaigns that reflect each client's brand identity.
<br>Brainstorm and present fresh, unique content ideas and campaign concepts.
<br>Monitor social media trends and adapt strategies to keep clients' content relevant and competitive.
<br>Engage with online communities by responding to comments and messages when required.
<br>Track performance metrics, prepare reports, and provide recommendations to improve results.
<br>Coordinate with designers, photographers, videographers, and the marketing team to deliver high-quality content.
<br>Use AI tools effectively and responsibly to improve productivity, content creation, research, and campaign planning.
<br>Requirements
<br>Proven experience in social media management, preferably in an agency or managing multiple brands.
<br>Strong understanding of major social media platforms, algorithms, and best practices.
<br>Good knowledge of Adobe Photoshop and Adobe Premiere Pro.
<br>Excellent command of English and Arabic (written and spoken);
<br>Creative mindset with the ability to develop original content ideas for different industries and audiences.
<br>Strong copywriting and storytelling skills.
<br>Ability to manage multiple client accounts and meet deadlines in a fast-paced environment.
<br>Strong organizational, communication, and presentation skills.
<br>Ability to analyze social media performance and optimize strategies based on data.
<br>Ability to use AI tools wisely and effectively to enhance creativity and workflow while maintaining content quality and originality