وظائف إدارة علاقات العملاء
٥٦ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>LIEU</span></span><span><span>: </span></span><span><span>Neuilly sur Seine</span></span></p><br><br><p><span><span>Date</span></span><span><span>: </span></span><span><span>Janvier 2027</span></span></p><br><br><p><span><span>DUREE</span></span><span><span>: 6 mois</span></span></p><br><br><p><span><span>Chanel est une entreprise indépendante qui croit en la liberté de la </span><span>création,</span><span> cultive le potentiel humain et s’engage activement pour </span><span>avoir un impact positif dans le monde.</span></span></p><br><br><p><span><span>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin. </span></span></p><br><p><span><span>VOTRE IMPACT CHEZ CHANEL</span></span> </p><br><p><span><span>Au sein des équipes Parfums-Beauté, vous assistez le Chef de projet CRM sur la mise en œuvre de la stratégie de communication Parfums-Beauté pour l’ensemble des marchés. </span></span></p><br><br><p><i><span>Vos responsabilités seront les suivantes : </span></i></p><br><br><p><span><span>Participer à la gestion de projet communication CRM online et offline </span><span>worldwide</span><span> : </span></span></p><br><br><p><span><span>- Gestion et partage des assets de communication :</span></span></p><br><br><ul><li><p><span><span>Participation au Brief à la Direction Artistique : élaboration des besoins CRM (mailings, e-mailings, SMS et autres formats)</span></span></p><br></li></ul><br><ul><li><p><span><span>Préparation de supports et recommandations d’utilisation des assets, segmentation à destination des marchés</span></span></p><br></li></ul><br><ul><li><p><span><span>Réception et partage des outils CRM : vérification des créas, réception des traductions et </span><span>tracking</span><span> des URLs</span></span></p><br></li></ul><br><ul><li><p><span><span>Brief de l'agence externe pour création des </span><span>HTMLs</span></span></p><br></li></ul><br><ul><li><p><span><span>Participation à la gestion d'assets </span><span>print</span><span> : gestion et suivi du rétroplanning, suivi avec les régions, validation des quantités, langues, maquettes, etc...</span></span></p><br></li></ul><br><ul><li><p><span><span>Elaboration et suivi du planning des projets</span></span></p><br></li></ul><br><ul><li><p><span><span>Partage et suivi des </span><span>reportings</span><span> avec </span><span>KPis</span><span> clés </span></span></p><br></li></ul><br><p><span><span>- Coordination avec les marchés (Europe, Asie, US, UK, …) : </span></span></p><br><br><ul><li><p><span><span>Échanges quotidiens avec les interlocuteurs CRM locaux sur les projets en cours</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Prise en compte des demandes locales</span></span></p><br></li></ul><br><ul><li><p><span><span>Compréhension des enjeux de communication spécifiques par marché (plateforme, pression de communication …)</span></span></p><br></li></ul><br><p><span><span>- Coordination avec les interlocuteurs internes (Direction Artistique, Marketing International, E-business, Médias, Social médias, …) </span></span></p><br><br><p><span><span>- Veille CRM</span></span></p><br><p><span><span>CE QUE VOUS APPORTEREZ</span></span></p><br><ul><li><p><span><span>Vous avez un esprit analytique et méthodique. </span></span></p><br></li></ul><br><ul><li><p><span><span>Vous parlez anglais couramment et avez la capacité gérer divers projets en simultané.</span></span></p><br></li></ul><br><ul><li><p><span><span>Une première expérience en CRM est appréciée. </span></span></p><br></li></ul><p><span><span>CE QUI VOUS ENTHOUSIASME ET </span><span>Ce que CHANEL peut vous offrir</span></span></p><br><br><p><span><span>Tout au long de votre expérience</span><span>, vous serez </span><span>immergé</span><span>(e) dans un environnement dynamique, innovant et apprenan</span><span>t</span></span><span><span>; où la création et l’humain sont au cœur des préoccupations.</span></span></p><br><br><p><span><span>Vous rejoignez une activité </span><span>singulière</span><span>, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation</span><span> – et </span><span>évoluez</span><span> aux côtés d’une diversité d’experts au savoir-faire reconnus.</span></span></p><br><br><p><span><span>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL. </span></span></p><br><br><p><span><span>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</span></span></p><br><br><br><br><br><br> </div>
<p><h4>Description</h4>
<p>The opportunity</p>
<p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. We are hiring an experienced PRO to manage the company's interaction with Omani government authorities on all matters relating to immigration, labour, civil status, and corporate registration.</p>
<p>What the role covers</p>
<ul>
<li>End-to-end processing of employment visas, residence cards, and dependant visas; renewals in advance of expiry; cancellation on departure</li>
<li>Labour clearances and work permits with the Ministry of Labour; Omanisation reporting and compliance</li>
<li>Renewal of the company's commercial registration, Chamber of Commerce certificate, and related corporate filings</li>
<li>Submission of corporate filings to the relevant authority on matters delegated by the Head of Corporate Services</li>
<li>Collection and submission of documents to and from ministries, authorities, and embassies</li>
<li>Attestation, notarisation, and translation of documents as required</li>
<li>Safe transport and custody of original documents</li>
</ul>
<p>Requirements</p>
<p>Who we are looking for</p>
<ul>
<li>At least five years as a PRO in Oman, ideally within a regulated financial services or international corporate environment</li>
<li>Comprehensive working knowledge of Omani immigration, labour, and corporate registration procedures</li>
<li>Established working relationships with the relevant ministries and authorities</li>
<li>Valid Omani driving licence</li>
<li>Fluent in Arabic; working English written and spoken</li>
<li>Familiarity with authority procedures in an international financial centre context and prior experience supporting an international workforce with diverse nationalities are both advantages</li>
</ul>
<p>What this is</p>
<p>This is a founding-team role at an institution that will employ an international workforce from the point of launch. The PRO function needs to be running without gaps from day one. If you have the procedural mastery and the established authority relationships to deliver that, this is worth a conversation.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB PURPOSE To lead and manage employee welfare services and public relations functions by ensuring effective coordination of internal services, external stakeholder engagement, and employee well-being initiatives, while enhancing organizational reputation and providing a supportive, compliant, and efficient workplace environment. ROLES AND RESPONSIBILITIES Contribute to the development and implementation of Employee Welfare and Public Relations strategies aligned with the Corporate Services Directorate s objectives. Ensure integration and alignment with HR, Safety & Security, and other corporate functions. Lead the department through effective planning, governance, and performance management. Manage and develop the team through recruitment, coaching, performance management, and succession planning. Foster a high-performance culture and ensure capability development across welfare and Public Relation functions. Oversee daily operations of Employee Welfare and Public Relations services. Ensure efficient delivery of employee services, administrative coordination, and stakeholder engagement. Align processes and workflows to meet organizational performance targets. Manage employee welfare programs including: o Medical insurance and benefits. o Social and engagement activities. o Awareness and well-being campaigns. Manage all travel requirements within OIA to achieve high quality service delivery. Promote work-life balance initiatives (flexible work, leave planning, etc.). Continuously assess and improve employee experience and workplace satisfaction. Manage relationships with government entities, embassies, and Internal and external stakeholders. Oversee processing of visas, permits, and official documentation. Represent the organization in external forums and coordinate public-facing activities. Oversee central administrative services such as: o Manage vehicle usage and maintenance schedules in line with OIA policy. o Manage drivers duties and schedules to ensure operational efficiency. o Hospitality and office support services. o Document handling and archiving. Ensure timely and efficient support across departments. Ensure smooth onboarding of foreign OIA new joiners through governmental documentation and transaction support. Develop and manage departmental budgets. Monitor financial performance and ensure expenditure aligns with approved limits. Develop, implement, and monitor policies and procedures related to welfare and Public Relations. Ensure compliance with organizational, regulatory, and legislative requirements. Maintain high standards of health, safety, and quality. Coordinate with HR, Facilities, and Safety teams to ensure: o Safe and hygienic workplace standards. Consistent employee experience across locations. Negotiate and manage relationships with vendors and service providers. Explore partnerships to enhance employee services and public engagement. Identify opportunities to improve systems, processes, and service delivery. Drive innovation, cost efficiency, and operational effectiveness.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Educational Qualifications Bachelor s degree in Human Resources Management, Social Sciences, Business Administration, or any relevant field. Master s degree is a plus Professional Qualifications Any Employee Welfare Relevant Certificate/Training Work Experience 11 to 13 years of related work experience</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description:</b></p><p> </p><p>The Senior Officer – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across General and Medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p><p> </p><p><b>What you will do (Key Responsibilities)</b></p><p> </p><ul><li>Maintain and expand the broker portfolio on both General and Medical lines of business.</li><li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio.</li><li>Handle renewal management and related coordination with both brokers and the Underwriting team.</li><li>Prepare business/performance reports on a monthly basis and share them with the line manager.</li><li>Conduct portal presentations and training for brokers on various products offered by Orient.</li><li>Monitor and analyse broker performance on a regular basis.</li><li>Support the Finance Department on credit control–related issues.</li><li>Maintain excellent rapport with both internal and external stakeholders.</li><li>Build a strong pipeline of corporate accounts for each quarter.</li><li>Update and maintain all KYC‑related documents of the panel broker.</li><li>Ensure adherence to all regulatory and compliance‑related processes required by the company.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills to be successful (Qualification)</b></p><p><b> </b></p><ul><li><b>Education: Bachelor’s / Master’s / Diploma.</b></li><li><b>Experience: Minimum 5 years in a broker relations role.</b></li><li><b>Certification: Insurance certification will be an added advantage.</b></li><li><b>Excellent communication and people‑management skills.</b></li></ul><p><br></p></div>
<p><h4>Job identification</h4>
<p>34100</p>
<h4>Job category</h4>
<p>Enabling & support</p>
<h4>Posting date</h4>
<p>06/14/2026 04:30 AM</p>
<h4>Degree level</h4>
<p>Diploma</p>
<h4>Job schedule</h4>
<p>Full time</p></p><p></p>
<p><h4>Position summary</h4>
<p>Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.</p>
<p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>About us</strong> </span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions. </span></p><br><p><strong>Key Responsibilities</strong><strong>EnMS Implementation & Governance</strong></p><br><ul><li>Support day‑to‑day operation of the EnMS in conformance with ISO 50001:2018 requirements.</li><li>Coordinate implementation of Management Review, internal audit, and external audit actions.</li><li>Maintain EnMS documentation, registers, and records in line with IMS document control requirements.</li></ul><p><strong>EnMT Coordination, Facilitation & Reporting</strong></p><br><ul><li>Plan and coordinate EnMT meetings (quarterly and ad‑hoc); issue agendas, prepare MoMs, and track actions via ATR.</li><li>Ensure timely information flow from assets and functions to the MR and EnMT Chairman.</li><li>Prepare periodic EnMS performance reports, dashboards, analysis, and executive briefs.</li></ul><p><strong>Energy Review, Data & Performance Monitoring</strong></p><br><ul><li>Support development and updates of Energy Review Register, EnBs, EnPIs, EDCP, and Energy Performance Scorecards.</li><li>Coordinate with assets, Metering, and Sustainability to ensure data accuracy, traceability, and punctual reporting.</li><li>Support development of asset‑wise EnPI dashboards (e.g., Power BI / Digital Twin initiatives).</li></ul><p><strong>Improvement Initiatives & Long‑Term Programs</strong></p><br><ul><li>Coordinate identification, prioritization, and tracking of energy improvement initiatives (short‑, medium‑, and long‑term).</li><li>Track implementation against targets and milestones; escalate risks and delays.</li><li>Support preparation and monitoring of the Five‑Year Energy Performance Improvement Plan (2026–2030).</li></ul><p><strong>Audit, Compliance & Assurance</strong></p><br><ul><li>Support internal EnMS audits and ensure timely closure of NCRs with effectiveness checks.</li><li>Maintain and support surveillance and re certification audits.</li><li>Facilitate demonstration of EnMS conformance across support functions (Procurement, Talent Development, Technical Services).</li></ul><p><strong>Awareness, Competence & Engagement</strong></p><br><ul><li>Coordinate EnMS awareness campaigns, policy rollout, and induction of new EnMT members.</li><li>Maintain EnMT competence records and support training programs (Awareness, Internal Auditor, Lead Auditor).</li><li>Liaise with Communications and CI teams to promote energy culture and recognition programs.</li></ul> <p><strong>Required Competence & Experience</strong></p><br><ul><li>Degree in Engineering, Energy, or related discipline</li><li>Strong practical knowledge of ISO 50001:2018 (Lead Auditor preferred - or qualify within six months)</li><li>Experience in energy management, operations, or technical services (oil & gas preferred)</li><li>Strong coordination, data analysis, and reporting skills (Excel skills - Power BI skills preferred)</li></ul><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>
<p><h4>Company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Job description</h4>
<p>The Senior Officer – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across General and Medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p>
<h4>What you will do (key responsibilities)</h4>
<ul>
<li>Maintain and expand the broker portfolio on both General and Medical lines of business.</li>
<li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio.</li>
<li>Handle renewal management and related coordination with both brokers and the underwriting team.</li>
<li>Prepare business/performance reports on a monthly basis and share them with the line manager.</li>
<li>Conduct portal presentations and training for brokers on various products offered by Orient.</li>
<li>Monitor and analyse broker performance on a regular basis.</li>
<li>Support the Finance Department on credit control related issues.</li>
<li>Maintain excellent rapport with both internal and external stakeholders.</li>
<li>Build a strong pipeline of corporate accounts for each quarter.</li>
<li>Update and maintain all KYC related documents of the panel broker.</li>
<li>Ensure adherence to all regulatory and compliance related processes required by the company.</li>
</ul>
<h4>Required skills to be successful (qualification)</h4>
<ul>
<li>Education: Bachelor’s / Master’s / Diploma.</li>
<li>Experience: Minimum 5 years in a broker relations role.</li>
<li>Certification: Insurance certification will be an added advantage.</li>
<li>Excellent communication and people management skills.</li>
</ul>
<h4>About Orient Insurance PJSC</h4>
<p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>
<p><h4>Description</h4>
<p>Müller's Solutions is seeking a dedicated Change Management Consultant, preferably an Omani national, to join our team. In this role, you will drive and support organizational change initiatives by working closely with stakeholders to facilitate smooth transitions and enhance adoption of new processes, systems, and strategies. You will be a key contributor to ensuring the success of transformational projects by developing tailored change management plans, conducting impact assessments, and executing communication and training strategies.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Develop and implement change management strategies and plans aligned with project objectives.</li>
<li>Engage with stakeholders at all levels to assess readiness and manage resistance.</li>
<li>Design and execute communication plans to keep all parties informed and engaged.</li>
<li>Conduct training needs assessments and coordinate training sessions to support change.</li>
<li>Monitor and measure change progress and adoption, providing timely feedback and adjustments as necessary.</li>
<li>Collaborate with project teams to integrate change management activities into project plans.</li>
<li>Provide coaching and support to leaders and managers to effectively drive change.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Omani national preferred.</li>
<li>Bachelor's degree in Business Administration, Organizational Development, Human Resources, or a related field.</li>
<li>Minimum 5 years of experience in change management roles.</li>
<li>Strong knowledge of change management methodologies, tools, and best practices.</li>
<li>Demonstrated experience managing change in large-scale projects and organizational transformations.</li>
<li>Excellent communication, facilitation, and interpersonal skills.</li>
<li>Ability to work collaboratively across diverse teams and influence stakeholders at all levels.</li>
<li>Relevant certifications in change management (e.g., Prosci, ACMP) are a plus.</li>
<li>Strong problem-solving skills and adaptability in dynamic environments.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job title Lead Data Management Grade 7 Stream Operated Assets Function Subsurface & Operation 60&48- Subsurface Data Management Location Oman - Muscat Budget control *OPEX and/or CAPEX and/or Revenue amount as relevant* Reporting to Manager Data Management Direct reports n/a Job purpose Provide strong technical support on Data Management at Upstream Operated Assets - Planning & Performance, under Manager Data Management scope s, acting expert owner of Data Management standards, by:(1) Interface and lead the interactions with specialized vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data, (2) Interface with Government to maintain the relevant databases; in order to support Planning & Performance team to attain business goals, (3) Develop AI and machine learning tools to optimize cost and production and other critical streams, (4) Use data science to analyze the data and work closely with the subsurface and engineering technical teams on this analysis The position will act in accordance with the Group s Mission, Vision, Values & Strategies, as well as, policies, guidelines, and international standards, supported by an IT Technology platform, HSE standards, Omani s government & other legal justifications, and best international practices in consonance with national objectives. Main tasks and responsibilities Execute end-to-end process for the maintenance of all existing Subsurface Databases Execute end-to-end process for well and reservoir data in share drives Work with Vendors to receive, QC, store and publish the relevant Well, Log and Reservoir data Ensure and participate in the development and implementation of the upstream technical data operating model/data frameworks (i.e. governance, quality, etc.)/guidelines, roadmaps / data standards / best practices while maintaining the highest standards of data quality, accessibility, extraction and connectivity to the upstream Petro technical applications. Define and govern the data stewardship for the company upstream technical data to ensure compliance with data governance, enhance data quality and ensure clear accountability for stewardship of the company data assets. Participate in the development of the upstream technical data strategy, governance initiatives/activities (policies, procedures, structures, roles and responsibilities) to serve the upstream data users across OQEP and to maximize the upstream technical data full potential. Promote across the organization awareness of general data management principles through knowledge sharing channels like awareness sessions, training, etc. Develop and execute data science projects using machine learning and other data science analysis techniques Work with vendors on new technologies related to data analysis and AI Key interactions Internal: Upstream External: Specialized Contractors, Technical committees, Ministries Notable Working Conditions. Office environment, Moderate to intensive computer screen use.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in computer science/information technology/ or engineering preferably in subsurface discipline, postgraduate degree is preferable.</li><li>Excellent knowledge of written, read, and spoken English (required)</li><li>Arabic - Native (desirable)</li><li>8+ years of experience in information technology and relevant business disciplines</li><li>Experience in Document management applications like Documentum D2</li><li>Experience in WebGIS application</li><li>Experience in handling large data sets</li><li>Experience in handling live data sources</li><li>Experience in handling different data types</li><li>Experience with machine learning, neural networks and AI</li><li>Detail-oriented.</li><li>Interpersonal skills.</li><li>Reliable.</li><li>Problem-solving skills.</li><li>Organizational skills.</li><li>Strong written and verbal communication skills</li><li>Presentation skills.</li><li>Encourage engagement.</li><li>Be organized.</li><li>Interest in helping businesses and organizations succeed through innovation and fresh thinking.</li><li>Ability to easily digest and simplify complex concepts into easy-to-understand summaries.</li><li>A flexible attitude to work assignments.</li><li>Computer Literacy including MS Office</li><li>Experience in Python and/or other coding languages</li><li>Experience in managing large datasets</li><li>SAP experience is a Plus</li><li>APEX/SQL experience is a Plus</li><li>C++ and Java experience is a major plus</li><li>Experience Mobile APP development is major plus</li></ul><p></p></section>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Job description</h4>
<p>The Assistant Vice President – Broker Relations is responsible for managing, growing, and strengthening Orient’s broker network across General and Medical insurance lines. The role focuses on developing strategic broker partnerships, driving portfolio expansion, and ensuring seamless coordination between brokers, underwriting, finance, and internal teams. It ensures optimal broker performance through regular reviews, training, renewal management, and strict adherence to compliance and regulatory requirements, while maintaining strong relationships that support business growth and corporate account acquisition.</p>
<h4>What you will do (key responsibilities)</h4>
<ul>
<li>Maintain and expand the broker portfolio, mainly on General Insurance and other lines</li>
<li>Conduct regular and strategic meetings with allocated brokers to develop the portfolio</li>
<li>Handle renewal management and related coordination with both brokers and the underwriting team</li>
<li>Prepare business/performance reports on a monthly basis and share them with the line manager</li>
<li>Conduct portal presentations and training for brokers on various products offered by Orient</li>
<li>Monitor and analyse broker performance on a regular basis</li>
<li>Support the Finance Department on credit control–related issues</li>
<li>Maintain excellent rapport with both internal and external stakeholders</li>
<li>Build a strong pipeline of corporate accounts for each quarter</li>
<li>Update and maintain all KYC-related documents of the panel broker</li>
<li>Ensure adherence to all regulatory and compliance-related processes required by the company</li>
</ul>
<h4>Required skills to be successful (qualification)</h4>
<ul>
<li>Education: Bachelor’s / Master’s / Diploma</li>
<li>Experience: Minimum 5 years in a broker relations role</li>
<li>Certification: Insurance certification will be an added advantage</li>
<li>Excellent communication and people-management skills</li>
</ul>
<h4>About Orient Insurance PJSC</h4>
<p>Orient Insurance Company commenced operations in 1982 as a part of the reputed Al-Futtaim Group and has since recorded a progressively steady growth. The company is counted among the leaders in the UAE insurance market. Orient Insurance Company has a paid-up capital of AED 500 Million which is the highest in the insurance industry in UAE. With head office in Dubai, the company serves its clientele through an extensive branch network in Jebel Ali, Abu Dhabi, Al Ain, Sharjah and Ras Al Khaimah in UAE, Muscat in Sultanate of Oman, Riyadh in Kingdom of Saudi Arabia and Bahrain.</p></p><p></p>
<p><h4>Description</h4>
<p>Müller's Solutions is seeking a dedicated Change Management Consultant, preferably an Omani national, to join our team. In this role, you will drive and support organizational change initiatives by working closely with stakeholders to facilitate smooth transitions and enhance adoption of new processes, systems, and strategies. You will be a key contributor to ensuring the success of transformational projects by developing tailored change management plans, conducting impact assessments, and executing communication and training strategies.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Develop and implement change management strategies and plans aligned with project objectives.</li>
<li>Engage with stakeholders at all levels to assess readiness and manage resistance.</li>
<li>Design and execute communication plans to keep all parties informed and engaged.</li>
<li>Conduct training needs assessments and coordinate training sessions to support change.</li>
<li>Monitor and measure change progress and adoption, providing timely feedback and adjustments as necessary.</li>
<li>Collaborate with project teams to integrate change management activities into project plans.</li>
<li>Provide coaching and support to leaders and managers to effectively drive change.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Omani national preferred.</li>
<li>Bachelor's degree in Business Administration, Organizational Development, Human Resources, or a related field.</li>
<li>Minimum 5 years of experience in change management roles.</li>
<li>Strong knowledge of change management methodologies, tools, and best practices.</li>
<li>Demonstrated experience managing change in large-scale projects and organizational transformations.</li>
<li>Excellent communication, facilitation, and interpersonal skills.</li>
<li>Ability to work collaboratively across diverse teams and influence stakeholders at all levels.</li>
<li>Relevant certifications in change management (e.g., Prosci, ACMP) are a plus.</li>
<li>Strong problem-solving skills and adaptability in dynamic environments.</li>
</ul></p><p></p>
<p><h4>Job Description</h4>
<p>The Traffic Management Specialist arranges the shipment of Global Prepositioned Material Services (GPMS) cargo to various worldwide destinations via air, land, and sea. The incumbent must comply with all applicable international and federal transportation laws, regulations, tariffs, and Department of Defense (DOD) guidance. Must be able to gain access to Logistics Tool Suite (LTS), Global Freight Management (GRM), Cargo Movement Operating System (CMOS), Integrated Logistics System-Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART), and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFID-ITV) Tracking Portal, Global Decision Support Systems (GDSS-2), and Single Mobility System (SMS) to ensure in-transit visibility (ITV) within the Defense Transportation System (DTS). Ensures all shipments comply with the International Trade and Arms Regulations (ITAR), the Performance Work Statement (PWS), and Amentum ISO 9001 Quality Management System (QMS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses, and WPM certification/recertification web-based training. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p>
<h4>Principal Accountabilities</h4>
<ul>
<li>Inspects, accepts documentation (DD Form 1149/1348-1), prepares, and processes all outbound/inbound cargo offered for transportation in the Defense Transportation System (DTS).</li>
<li>Checks for completeness and accuracy. Verifies the nomenclatures, quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), consignor and consignee codes, hazardous/classified materials, ITARS certifications, and other essential transportation data.</li>
<li>Properly classifies freight, selects commodity codes, selects the most efficient mode of shipment, and controls obligations for government transportation funds.</li>
<li>Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo, and maintains manifest logs.</li>
<li>Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting Codes, consignor and consignee codes, and other essential transportation data into CMOS, GATES, or IBS.</li>
<li>Inspects hazardous materials to ensure proper packaging, marking, labeling, documentation, and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, International Air Transport Association (IATA), and International Maritime Dangerous Goods (IMDG)).</li>
<li>Inspects, accepts, and inventories all incoming freight and containers for overages, shortages, and damage before acceptance. When required, initiates and completes DD Form 361, Transportation Discrepancy Report (TDR).</li>
<li>Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2, or SMS.</li>
<li>Prepares shipping documents and movement requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.</li>
<li>Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.</li>
<li>Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).</li>
<li>Performs host country customs clearances and liaises with military and host country ministries on import and export for border customs clearances, airport customs clearances, and seaport clearances.</li>
<li>Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous, or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority, or other special requirements.</li>
<li>Loads/unloads 463L pallets, equipment, vehicles, and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport.</li>
<li>Assists the Pallet and Net Managers with inspections, issuing, accounting, controlling, reporting, and maintaining operation stock levels of 463L pallets, nets, and other tie-down equipment located on-site.</li>
<li>Assists the WPM Custodian with inspecting and certification, record keeping, and reporting the receipt and usage requirements.</li>
<li>Assists the CCO with completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month.</li>
<li>Reports all lost, damaged, destroyed, and modified containers to the CCO within 12 hours of discovery.</li>
<li>Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet.</li>
<li>Receives/ships all containers in JCM within 12 hours of receipt or departure.</li>
<li>Operates GATES and ICODES to process and manifest cargo and to develop load plans for military and commercial aircraft.</li>
<li>Prepares, inspects, reviews, and submits preload plans, hazardous materials diplomatic clearances (HAZDIP), and other documents to facilitate air movement.</li>
<li>Inspects cargo documentation, conducts joint inspections, and certifies that cargo is built correctly and airworthy.</li>
<li>Computes weight and balance and certifies weight distribution of the aircraft with passengers, cargo, and baggage.</li>
<li>Determines cargo configuration and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA).</li>
<li>Loads, unloads, and services aircraft. Ensures cargo loads are secure and tied down. Assists load team chief with selecting, assembling, palletizing, and transporting cargo loads to and from aircraft and storage areas.</li>
<li>Safely transports and handles explosives.</li>
<li>Performs passenger service procedures, check-in, manifests passengers and baggage, and performs security checks. Loads/unloads passengers and baggage from aircraft.</li>
<li>Performs weighing of cargo, vehicles, and outsized cargo to determine the center of balance for rolling stock and ensures cargo dimensions are within pallet and aircraft limitations.</li>
<li>Implements, documents, and controls quality, training, environment, and safety programs.</li>
<li>Prepares and handles cargo in accordance with all prescribed regulations, instructions, technical orders, and procedures.</li>
<li>Accomplishes receiving process for all inbound cargo functions of MILSTRIP and NON-MILSTRIP shipments addressed to the host installation SRAN in accordance with regulation.</li>
<li>Maintains technical orders, publications, forms, and files required for traffic management operations.</li>
<li>Compiles data and submits reports and other correspondence as required.</li>
<li>Performs other duties as assigned.</li>
<li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li>
</ul>
<h4>Minimum Requirements</h4>
<ul>
<li>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum PowerPoint, Excel, and Word programs.</li>
<li>Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel.</li>
<li>Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.</li>
<li>Ability to maintain an effective working relationship with coworkers, including multi-national staff and external and internal customers is required.</li>
<li>Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC), and Computer Security (COMPUSEC).</li>
<li>Knowledge and understanding of MHE equipment operations and associated hazards required.</li>
<li>Will be required to receive training and operate material handling equipment.</li>
<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li>
<li>High school diploma or equivalent required.</li>
<li>Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.</li>
<li>Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air data records, container management, customer service, cargo operating computer systems, or other related experience.</li>
<li>Possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position.</li>
<li>Must be able to obtain and maintain facility credentials/authorization. Note: US citizenship is required for facility credentials/authorization at this work location.</li>
<li>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</li>
<li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Preferred Qualifications</h4>
<ul>
<li>Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains, and devices for restraint preferred.</li>
<li>Familiarization and certification in AMC Airlift Load Planning, or equivalent, and Joint Inspection process is preferred.</li>
</ul></p><p></p>
<p><h4>Job Description</h4>
<p>The Traffic Management Specialist arranges the shipment of Global Prepositioned Material Services (GPMS) cargo to various worldwide destinations via air, land, and sea. The incumbent must comply with all applicable international and federal transportation laws, regulations, tariffs, and Department of Defense (DOD) guidance. Must be able to gain access to Logistics Tool Suite (LTS), Global Freight Management (GRM), Cargo Movement Operating System (CMOS), Integrated Logistics System-Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART), and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFID-ITV) Tracking Portal, Global Decision Support Systems (GDSS-2), and Single Mobility System (SMS) to ensure in-transit visibility (ITV) within the Defense Transportation System (DTS). Ensures all shipments comply with the International Trade and Arms Regulations (ITAR), the Performance Work Statement (PWS), and Amentum ISO 9001 Quality Management System (QMS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses, and WPM certification/recertification web-based training. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p>
<h4>Principal Accountabilities</h4>
<ul>
<li>Inspects, accepts documentation (DD Form 1149/1348-1), prepares, and processes all outbound/inbound cargo offered for transportation in the Defense Transportation System (DTS).</li>
<li>Checks for completeness and accuracy. Verifies the nomenclatures, quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), consignor and consignee codes, hazardous/classified materials, ITARS certifications, and other essential transportation data.</li>
<li>Properly classifies freight, selects commodity codes, selects the most efficient mode of shipment, and controls obligations for government transportation funds.</li>
<li>Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo, and maintains manifest logs.</li>
<li>Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting Codes, consignor and consignee codes, and other essential transportation data into CMOS, GATES, or IBS.</li>
<li>Inspects hazardous materials to ensure proper packaging, marking, labeling, documentation, and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, International Air Transport Association (IATA), and International Maritime Dangerous Goods (IMDG)).</li>
<li>Inspects, accepts, and inventories all incoming freight and containers for overages, shortages, and damage before acceptance. When required, initiates and completes DD Form 361, Transportation Discrepancy Report (TDR).</li>
<li>Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2, or SMS.</li>
<li>Prepares shipping documents and movement requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.</li>
<li>Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.</li>
<li>Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).</li>
<li>Performs host country customs clearances and liaises with military and host country ministries on import and export for border customs clearances, airport customs clearances, and seaport clearances.</li>
<li>Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous, or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority, or other special requirements.</li>
<li>Loads/unloads 463L pallets, equipment, vehicles, and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport.</li>
<li>Assists the Pallet and Net Managers with inspections, issuing, accounting, controlling, reporting, and maintaining operation stock levels of 463L pallets, nets, and other tie-down equipment located on-site.</li>
<li>Assists the WPM Custodian with inspecting and certification, record keeping, and reporting the receipt and usage requirements.</li>
<li>Assists the CCO with completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month.</li>
<li>Reports all lost, damaged, destroyed, and modified containers to the CCO within 12 hours of discovery.</li>
<li>Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet.</li>
<li>Receives/ships all containers in JCM within 12 hours of receipt or departure.</li>
<li>Operates GATES and ICODES to process and manifest cargo and to develop load plans for military and commercial aircraft.</li>
<li>Prepares, inspects, reviews, and submits preload plans, hazardous materials diplomatic clearances (HAZDIP), and other documents to facilitate air movement.</li>
<li>Inspects cargo documentation, conducts joint inspections, and certifies that cargo is built correctly and airworthy.</li>
<li>Computes weight and balance and certifies weight distribution of the aircraft with passengers, cargo, and baggage.</li>
<li>Determines cargo configuration and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA).</li>
<li>Loads, unloads, and services aircraft. Ensures cargo loads are secure and tied down. Assists load team chief with selecting, assembling, palletizing, and transporting cargo loads to and from aircraft and storage areas.</li>
<li>Safely transports and handles explosives.</li>
<li>Performs passenger service procedures, check-in, manifests passengers and baggage, and performs security checks. Loads/unloads passengers and baggage from aircraft.</li>
<li>Performs weighing of cargo, vehicles, and outsized cargo to determine the center of balance for rolling stock and ensures cargo dimensions are within pallet and aircraft limitations.</li>
<li>Implements, documents, and controls quality, training, environment, and safety programs.</li>
<li>Prepares and handles cargo in accordance with all prescribed regulations, instructions, technical orders, and procedures.</li>
<li>Accomplishes receiving process for all inbound cargo functions of MILSTRIP and NON-MILSTRIP shipments addressed to the host installation SRAN in accordance with regulation.</li>
<li>Maintains technical orders, publications, forms, and files required for traffic management operations.</li>
<li>Compiles data and submits reports and other correspondence as required.</li>
<li>Performs other duties as assigned.</li>
<li>Works in normal office and maintenance shop or warehouse environment and may be required to work outdoors for extended periods.</li>
</ul>
<h4>Minimum Requirements</h4>
<ul>
<li>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum PowerPoint, Excel, and Word programs.</li>
<li>Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel.</li>
<li>Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.</li>
<li>Ability to maintain an effective working relationship with coworkers, including multi-national staff and external and internal customers is required.</li>
<li>Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC), and Computer Security (COMPUSEC).</li>
<li>Knowledge and understanding of MHE equipment operations and associated hazards required.</li>
<li>Will be required to receive training and operate material handling equipment.</li>
<li>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</li>
<li>High school diploma or equivalent required.</li>
<li>Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.</li>
<li>Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air data records, container management, customer service, cargo operating computer systems, or other related experience.</li>
<li>Possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position.</li>
<li>Must be able to obtain and maintain facility credentials/authorization. Note: US citizenship is required for facility credentials/authorization at this work location.</li>
<li>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</li>
<li>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</li>
<li>Ability to travel domestically and internationally.</li>
</ul>
<h4>Preferred Qualifications</h4>
<ul>
<li>Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains, and devices for restraint preferred.</li>
<li>Familiarization and certification in AMC Airlift Load Planning, or equivalent, and Joint Inspection process is preferred.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>We are looking for a <strong>Team Lead Account Management - Local Shops</strong> to join our team in <strong>Oman</strong> and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</p><br><br><p><strong>What’s On Your Plate?</strong></p><br><br><ul><li>Monitor and maintain partner order growth, net fail rate and net take rates, through team priorities</li><li>Produce metrics which provide visibility on the progress of work assignments and team performance.</li><li>Ensure achieving the monthly NCR and account management targets.</li><li>Responsible for commission renegotiations.</li><li>Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner.</li><li>Monitor, guide and manage the team for optimum performance.</li><li>Collaborate with the team to accomplish all daily tasks on time with a high level of quality.</li><li>Handle communication with the team, live meetings, email correspondence, reporting, etc.</li><li>Assign and monitor the tasks to complete appropriate work assignments.</li><li>Management for reporting and support.</li><li>Collaborate with the Marketing, Logistics and Finance team to ensure an effective sales cycle and resolve key issues escalated.</li><li>Lead on new projects, initiatives required across the Local shops</li><li>Monitor overall departmental OKR progress, identify gaps against targets, and develop strategies to ensure successful achievement of key results.</li><li>Recognize and appreciate team members for strong performance, while supporting those who are behind through structured improvement plans.</li><li>Conduct monthly one-on-one connects with team members to strengthen leadership effectiveness, team accountability, and reporting discipline.</li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li>Bachelor’s Degree within Business Administration or any other related field.</li><li>Minimum of 5 years of experience within Sales and being able to set targets.</li><li>Leadership & Team Management Skills is a must</li><li>Negotiation Skills.</li><li>Problem Solving Skills.</li><li>Decision Making Skills.</li><li>Planning and Organizing Skills.</li><li>Ability to meet deadlines and be flexible in working.</li><li>Fluent in both languages Arabic and English.</li><li>Communication skills (Written and Verbal).</li><li>Excel & Data Analysis Skills.</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>We are looking for a <strong>Team Lead Account Management - Local Shops</strong> to join our team in <strong>Oman</strong> and be part of our growth. If you’re a team leader who is hungry for a new adventure, a multinational workplace is waiting for you.</p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li>Monitor and maintain partner order growth, net fail rate and net take rates, through team priorities</li><li>Produce metrics which provide visibility on the progress of work assignments and team performance.</li><li>Ensure achieving the monthly NCR and account management targets.</li><li>Responsible for commission renegotiations.</li><li>Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner.</li><li>Monitor, guide and manage the team for optimum performance.</li><li>Collaborate with the team to accomplish all daily tasks on time with a high level of quality.</li><li>Handle communication with the team, live meetings, email correspondence, reporting, etc.</li><li>Assign and monitor the tasks to complete appropriate work assignments.</li><li>Management for reporting and support.</li><li>Collaborate with the Marketing, Logistics and Finance team to ensure an effective sales cycle and resolve key issues escalated.</li><li>Lead on new projects, initiatives required across the Local shops</li><li>Monitor overall departmental OKR progress, identify gaps against targets, and develop strategies to ensure successful achievement of key results.</li><li>Recognize and appreciate team members for strong performance, while supporting those who are behind through structured improvement plans.</li><li>Conduct monthly one-on-one connects with team members to strengthen leadership effectiveness, team accountability, and reporting discipline.</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>Bachelor’s Degree within Business Administration or any other related field.</li><li>Minimum of 5 years of experience within Sales and being able to set targets.</li><li>Leadership & Team Management Skills is a must</li><li>Negotiation Skills.</li><li>Problem Solving Skills.</li><li>Decision Making Skills.</li><li>Planning and Organizing Skills.</li><li>Ability to meet deadlines and be flexible in working.</li><li>Fluent in both languages Arabic and English.</li><li>Communication skills (Written and Verbal).</li><li>Excel & Data Analysis Skills.</li></ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Traffic Management Specialist arranges the shipment of Global Prepositioned Material Services (GPMS) cargo to various worldwide destinations via air, land and sea. The Incumbent must comply with all applicable International and Federal Transportation Laws, Regulations, Tariffs and Department of Defense (DOD) guidance. Must be able to gain access to Logistics Tool Suite (LTS), Global Freight Management (GRM), Cargo Movement Operating System (CMOS), Integrated Logistics System-Supply (ILS-S), Global Air Transportation Execution System (GATES), Integrated Computerized Deployment System (ICODES), Integrated Booking System (IBS), Joint Container Management system (JCM), Wood Packaging Materials (WPM) Management Toolset, Global Asset Reporting Tool (GART) and web-based tracking systems such as Integrated Data Environment/Global Transportation Network Convergence (IGC), Radio Frequency Identification (RFID-ITV) Tracking Portal, Global Decision Support Systems (GDSS-2) and Single Mobility System (SMS) to ensure In-transit Visibility (ITV) within the Defense Transportation System (DTS). Ensures all shipments comply with the International Trade and Arms Regulations (ITAR), the Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS). Must be able to complete AMMO-43, Intermodal Dry Cargo Container/CSC Reinspection, AMMO-62, Technical Transportation of Hazardous Materials Distance Learning Courses and WPM certification/recertification web-based training. Ensures compliance with Performance Work Statement (PWS) and Amentum ISO 9001 Quality Management System (QMS).</p><p>Principal Accountabilities</p><ul><li>Inspects, accepts documentation (DD Form 1149/1348-1), prepares and processes all outbound/inbound cargo offered for transportation in the Defense Transportation System (DTS).</li><li>Checks for completeness and accuracy. Verifies the Nomenclatures, Quantity, Transportation Control Numbers (TCN), Transportation Account Code (TAC), Consignor and Consignee Codes, Hazardous/Classified materials, ITARS certifications and other essential transportation data.</li><li>Properly classified freight, selects commodity codes, selects the most efficient mode of shipment and controls obligations for government transportation funds.</li><li>Prepares all required shipping documents for data input to CMOS/GATES, assigns Transportation Control Numbers, produces labels, issues truck manifest for general/hazardous cargo and Maintains Manifest logs.</li><li>Uses automated computer systems to process and document to accurately input the Transportation Control Numbers, Transportation Accounting Codes, consignor and consignee codes and other essential transportation data into CMOS, GATES or IBS.</li><li>Inspects Hazardous Materials to ensure proper packaging, marking, labeling, documentation and certification in accordance with applicable Dangerous Goods Regulations (AFMAN 24-604, 49 Code of Federal Regulation, International Air Transport Association (IATA) and International Maritime Dangerous Goods (IMDG).</li><li>Inspects, accepts and inventories all incoming freight and containers for overages, shortages and damage before acceptance. When required, initiate and complete DD Form 361, Transportation Discrepancy Report (TDR).</li><li>Provides asset visibility and real-time view to track customer queries using IGC, RFID-ITV, GDSS2 or SMS.</li><li>Prepares shipping documents and Movement Requests for international and domestic shipments between sites and container movements from the Sea Port of Embarkation (POE) to the Sea Port of Debarkation (POD) shipped by surface or sealift.</li><li>Performs Port Handling and Inland Transportation (PHIT) and ensures the subcontractor performs all duties and responsibilities according to the Statement of Work (SOW). Inspects and documents each shipment for contract compliance on a Customer Service Survey form.</li><li>Processes Export Traffic Release Requests (ETRR) for sealift shipments using Surface Deployment Distribution Command (SDDC) - Integrated Booking System (IBS).</li><li>Performs Host Country customs clearances and liaises with Military and Host country Ministries on Import and Export for Border Customs Clearances, Airport Customs Clearances and Seaport Clearances.</li><li>Selects and initiates contact with local carriers to arrange appropriate transport equipment for containers, classified, sensitive, hazardous or outsized shipments based on the size, weight, commodity description, freight classification, required delivery date, priority or other special requirements.</li><li>Loads/unloads 463L pallets, equipment, vehicles and ISO containers from flat-bed/low-bed trucks. May assist in loading/unloading military vessels at the seaport.</li><li>Assists the Pallet and Net Managers with inspections, issuing, accounting, controlling, reporting and maintaining operation stock levels of 463L pallets, nets and other tie-down equipment located on-site.</li><li>Assists the WPM Custodian with inspecting and certification, record keeping and reporting the receipt and usage requirements.</li><li>Assists the CCO with completing the monthly container inventory, ensuring all containers located on-site are inventoried between the 1st and 30th day of each month.</li><li>Reports all lost, damaged, destroyed and modified containers to the CCO within 12 hours of discovery.</li><li>Performs container inspections and reports findings on the DA 2404 equipment inspection and maintenance worksheet.</li><li>Receives/Ships all containers in JCM within 12 hours of receipt or departure.</li><li>Operates GATES and ICODES to process and manifest cargo and to develop load plans for military and commercial aircraft.</li><li>Prepares, inspects, reviews and submits Preload Plans, Hazardous Materials Diplomatic Clearances (HAZDIP) and other documents to facilitate air movement.</li><li>Inspects cargo documentation, conducts Joint Inspections and certifies that cargo is built correctly and airworthy.</li><li>Computes weight and balance and certifies weight distribution of the aircraft with passengers, cargo and baggage.</li><li>Determines cargo configuration and aircraft loading requirements in accordance with Air Transportability Test Loading Activity Certifications (ATTLA).</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Must be proficient in the use of personal computers and Windows Operating System and Microsoft Office to include as a minimum PowerPoint, Excel and Word programs.</p><p>Knowledge of related shipping/receiving procedures and the ability to detect/report problems to appropriate personnel.</p><p>Excellent organizational skills and the ability to effectively work under pressure and strict timelines required.</p><p>Ability to maintain an effective working relationship with coworkers, including multi-national staff and external and internal customers is required.</p><p>Must be able to communicate clearly and concisely, orally and in writing to coworkers and customers while maintaining Communication Security (COMSEC), Operational Security (OPSEC) and Computer Security (COMPUSEC).</p><p>Knowledge and understanding of MHE equipment operations and associated hazards required.</p><p>Will be required to receive training and operate material handling equipment.</p><p>Must possess a valid home country driver's license and ability to obtain host nation driver's license.</p><p>High School diploma or equivalent required.</p><p>Minimum of three years of experience in Traffic Management (TMO)/Air Freight operations or associate degree in a related field of study required.</p><p>Experience may include but is not limited to import/export, freight acceptance, preparation, handling, cargo shipping/receiving by surface, sea and air data records, container management, customer service, cargo operating computer systems or other related experience.</p><p>Possess a current HAZMAT Certification in accordance with AFMAN 24-604 or ability to obtain it upon acceptance of the position.</p><p>Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.</p><p>Will be required to wear proper Personal Protective Equipment (PPE) according to prescribed procedures and as required for task being performed.</p><p>Physically capable of performing all required duties; capable of lifting/pushing/pulling minimum of 50 lbs.</p><p>Ability to travel domestically and internationally.</p><p>Experienced in aircraft cargo loading/unloading and cargo tie-down restraint procedures, palletizing cargo on single or multiple 463L pallets using side and top nets, straps, chains and devices for restraint preferred.</p><p>Familiarization and certification in AMC Airlift Load Planning, or equivalent, and Joint Inspection process is preferred.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Team Lead Account Management - Local Shops to join our team in Oman and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. What's On Your Plate? Monitor and maintain partner order growth, net fail rate and net take rates, through team priorities Produce metrics which provide visibility on the progress of work assignments and team performance. Ensure achieving the monthly NCR and account management targets. Responsible for commission renegotiations. Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner. Monitor, guide and manage the team for optimum performance. Collaborate with the team to accomplish all daily tasks on time with a high level of quality. Handle communication with the team, live meetings, email correspondence, reporting, etc. Assign and monitor the tasks to complete appropriate work assignments. Management for reporting and support. Collaborate with the Marketing, Logistics and Finance team to ensure an effective sales cycle and resolve key issues escalated. Lead on new projects, initiatives required across the Local shops Monitor overall departmental OKR progress, identify gaps against targets, and develop strategies to ensure successful achievement of key results. Recognize and appreciate team members for strong performance, while supporting those who are behind through structured improvement plans. Conduct monthly one-on-one connects with team members to strengthen leadership effectiveness, team accountability, and reporting discipline.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>What Did We Order?</b></p><p>Bachelor's Degree within Business Administration or any other related field. Minimum of 5 years of experience within Sales and being able to set targets. Leadership & Team Management Skills is a must Negotiation Skills. Problem Solving Skills. Decision Making Skills. Planning and Organizing Skills. Ability to meet deadlines and be flexible in working. Fluent in both languages Arabic and English. Communication skills (Written and Verbal). Excel & Data Analysis Skills.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Team Lead Account Management - Local Shops to join our team in Oman and be part of our growth. If you're a team leader who is hungry for a new adventure, a multinational workplace is waiting for you. What's On Your Plate? Monitor and maintain partner order growth, net fail rate and net take rates, through team priorities Produce metrics which provide visibility on the progress of work assignments and team performance. Ensure achieving the monthly NCR and account management targets. Responsible for commission renegotiations. Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner. Monitor, guide and manage the team for optimum performance. Collaborate with the team to accomplish all daily tasks on time with a high level of quality. Handle communication with the team, live meetings, email correspondence, reporting, etc. Assign and monitor the tasks to complete appropriate work assignments. Management for reporting and support. Collaborate with the Marketing, Logistics and Finance team to ensure an effective sales cycle and resolve key issues escalated. Lead on new projects, initiatives required across the Local shops Monitor overall departmental OKR progress, identify gaps against targets, and develop strategies to ensure successful achievement of key results. Recognize and appreciate team members for strong performance, while supporting those who are behind through structured improvement plans. Conduct monthly one-on-one connects with team members to strengthen leadership effectiveness, team accountability, and reporting discipline.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><p>Bachelor's Degree within Business Administration or any other related field. Minimum of 5 years of experience within Sales and being able to set targets. Leadership & Team Management Skills is a must Negotiation Skills. Problem Solving Skills. Decision Making Skills. Planning and Organizing Skills. Ability to meet deadlines and be flexible in working. Fluent in both languages Arabic and English. Communication skills (Written and Verbal). Excel & Data Analysis Skills.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>
<p> <strong>Job purpose </strong> </p>
<p> <strong> </strong> </p>
<p>Provide Performance Management and Talent Management support services across the organization, acting as an accountable resource for the design, implementation, and continuous improvement of performance and talent processes.</p>
<p>Organizes and controls end-to-end performance management processes, including goal setting, performance reviews, KPI frameworks, and calibration, ensuring clarity of individual contributions and alignment with corporate objectives.</p>
<p>Supports wider Talent Management initiatives, including Learning & Development, Competency Assurance, Succession Planning, and Talent Reviews, to strengthen organizational capability and leadership pipeline.</p>
<p>Ensures alignment of performance outcomes with rewards, development, and workforce planning, contributing to building a high-performance culture and long-term business sustainability.</p>
<p>The position operates in accordance with organizational strategy, policies, governance standards, and best international HR practices.</p>
<p> <strong>Main tasks and responsibilities </strong> </p>
<p> <strong> </strong> </p>
<ul>
<li>Organizes and controls the end-to-end performance management cycle, including goal setting, mid-year reviews, annual appraisals, and calibration processes in line with the approved performance management framework. </li>
<li>Plans and executes implementation of performance frameworks (KPIs/OKRs), ensuring alignment with corporate strategy and business objectives.</li>
<li>Ensures clarity, consistency, and fairness in performance evaluations across departments.</li>
<li>Facilitates performance calibration sessions to ensure equitable rating distributions and objectivity.</li>
<li>Develops and maintains performance management policies, guidelines, reports and tools.</li>
<li>Supports the cascading of corporate objectives into departmental and individual goals.</li>
<li>Monitors quality of goal setting and ensures alignment with strategic priorities.</li>
<li>Analyzes performance data and produces reports, dashboards, and insights for leadership decision-making.</li>
<li>Identifies trends, gaps, and risks in workforce performance and recommends improvement actions.</li>
<li>Provides guidance and coaching to managers on effective performance management, feedback conversations, and handling underperformance.</li>
<li>Supports development and tracking of Performance Improvement Plans (PIPs).</li>
<li>Promote continuous improvement of the performance management cycle through periodic reviews, stakeholder feedback, and adoption of best practices to enhance process efficiency and effectiveness.</li>
<li>Supports Talent Review processes, including identification of high-potential employees and critical roles. </li>
<li>Contributes to the design and execution of Succession Planning frameworks and talent pipelines. </li>
<li>Collaborates with Learning & Development to align performance outcomes with development plans. </li>
<li>Assists in competency framework design, assessment, and gap analysis. </li>
<li>Supports leadership development and capability-building initiatives.</li>
<li>Manages performance management systems (e.g., SAP SuccessFactors, Oracle, Workday) ensuring data integrity and user adoption. </li>
<li>Ensures compliance with internal policies, audit requirements, and applicable regulations.</li>
</ul>
<p><br></p><ul>
</ul>
<p> </p>
<p> <strong> </strong> </p>
<p> </p></div></section>