وظائف مدير جودة في سلطنة عمان

<p>▪Lead the HR function in country, supporting country manager and HODs to define HR strategy and oversee all aspects of HR</p><p>▪Implementing and ensuring compliance with Sodexo employee relations programs, Sodexo policies and procedures and local laws regarding labor and human resources</p><p>▪Lead and implement program of Nationalization of the workforce and ensure successful integration, retention and productivity of the workforce</p><p>▪Maintaining records and reports necessary to comply with company, government and clients standards and regulations</p><p>▪Coaching and mentoring that includes sensitive and high-level HR issues, developmental plans, training, resources, and opportunities</p><p>▪Building and developing a robust candidate pool through recruitment and succession planning</p><p>▪Develop diversity and inclusion in line with the Group ambitions</p><p>▪Develop and activate a measurable succession plan and organizational development process for self, team and&nbsp; &nbsp; &nbsp;designated senior positions and position seen as high risk.</p><p>▪Partner in business growth and guide the business towards its goal of becoming an employer of choice and in sustainable development activities.</p><p>▪Work with the leadership team to implement strategies to further improve employee engagement and retention levels.</p><p>▪Drive and roll out robust Compensation &amp; Benefits processes</p><p>▪Provide HR input and leadership in the business development process and develop a strong web of influence and strategic relationships with existing and new clients.</p><p>▪Determine and monitor relevant KPI’s for individuals and teams across the organization.</p>

<p>JOB PURPOSE</p> <p>Mazoon Mining Company (MMC) is seeking an experienced Commercial Director to lead the company's sales, offtake execution, and commercial growth agenda. Reporting to the CFO, this role sits at the intersection of operations, finance, and the market turning MMC's operational and financial performance into commercial proposals, revenue-generating relationships, and disciplined risk management. The Commercial Director will work closely with customers, off-takers, suppliers, and internal project teams to ensure MMC's growth and value protection.</p> <p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p> <p> Devise and implement commercial strategies that drive MMC's overall growth and revenue performance.</p> <p> Translate the company's operational and financial position into well-supported commercial proposals for management and the Board.</p> <p> Develop and foster client and off-taker relationships across the industry to create new business growth opportunities.</p> <p> Partner with the CFO to establish financial plans that are aligned with commercial strategy and market realities.</p> <p> Identify expansion, diversification, and growth opportunities and apply commercial management skills to bring them to execution.</p> <p> Execute the current offtake agreement(s) in line with agreed commercial terms, ensuring MMC meets its contractual obligations.</p> <p> Coordinate closely with Operations, Logistics, Legal and Finance to ensure smooth, on-time delivery of MMC's product to clients.</p> <p> Negotiate with clients, customers, and suppliers on free-float and spot volumes to maximize return on investment for the company.</p> <p> Provide regular, structured progress updates to the CFO on commercial projects, negotiations, and market developments.</p> <p> Conduct periodic market research and competitor analysis to identify prospective customers, off-takers, and business opportunities.</p> <p> Maintain accurate reports and records of budgets, expenses, and revenue associated with the commercial function.</p> <p> Act as the internal point of reference for other departments on commercial processes, contract terms, and pricing mechanisms.</p> <p> Identify, assess, and manage commercial risks (price, counterparty, contractual, logistics) and devise mitigation strategies.</p> <p> Support preparation of Board and Investment Committee materials relating to sales performance, pricing, and commercial strategy.</p> <p> Monitor concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlement processes with off-takers.</p> <p> </p> <p> </p> <p>Education: </p> <p> Bachelor's degree in Business Management, Marketing, Administration, Finance, or a related field.</p> <p>Certifications (Preferred): </p> <p>The following certifications are not mandatory but are viewed favorably and reflect the breadth of the role:</p> <p> Chartered Institute of Procurement &amp; Supply (CIPS) commercial and contract management.</p> <p> Certified Commercial Contracts Manager (CCCM) International Association for Contract &amp; Commercial Management (IACCM/WorldCC).</p> <p> Certified International Trade Professional (CITP) international trade and offtake structuring.</p> <p> Project Management Professional (PMP) for cross-functional project and delivery coordination.</p> <p> Chartered Financial Analyst (CFA) or CMA strengthens the financial-planning interface with the CFO.</p> <p> MBA or equivalent postgraduate qualification in business, finance, or strategy (advantageous, not required).</p> <p> Negotiation-specific certification (e.g., Program on Negotiation / Harvard PON, or equivalent) is a plus.</p> <p>Experience: </p> <p> Min 15 years of progressive experience in mining, metals, or oil &amp; gas, with at least 5 years in a senior executive commercial role.</p> <p> Strong acquaintance with business development, marketing, or trading functions within a commodities environment.</p> <p> Prior experience in a leadership or people-management role.</p> <p> Proven ability to work under pressure and operate independently as a senior commercial professional.</p> <p>Technical Skills: </p> <p> Commercial &amp; Financial Acumen: Comfort with pricing formulas, contracts, and negotiation of commercial terms.</p> <p> Offtake &amp; Trading: Execution of offtake agreements, free-float and spot volume negotiation, and settlement processes.</p> <p> Pricing Mechanisms: Monitoring concentrate/product pricing mechanisms, quotational periods, and provisional vs. final settlements.</p> <p> Risk Management: Identification, assessment, and mitigation of price, counterparty, contractual, and logistics risks.</p> <p> Market Analysis: Periodic market research and competitor analysis to identify business opportunities.</p> <p>Soft Skills: </p> <p> Strategic Leadership: Strong leadership skills combined with strategic, commercially-minded thinking.</p> <p> Relationship Building: Demonstrated skill in building and sustaining relationships with clients, suppliers, and customers, including cross-cultural and international counterparties.</p> <p> Communication: Excellent written and verbal communication skills in English; Arabic is an advantage.</p> <p> Resilience: Proven ability to work under pressure and operate independently as a senior commercial professional.</p> <p> </p> <p> </p>

<p><strong>JOB SUMMARY</strong> Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p><strong>Supporting Developing &amp; Executing Sales Strategies</strong></p><ul><li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li><li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li><li>Assists with the development and implementation of promotions, both internal and external.</li></ul><p><strong>Maximizing Revenue</strong></p><ul><li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li>Recommends booking goals for sales team members.</li></ul><p><strong>Managing Sales Activities</strong></p><ul><li>Monitors all day to day activities of direct reports.</li><li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li></ul><p><strong>Analyzing &amp; Reporting on Sales and Financial Data</strong></p><ul><li>Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals.</li><li>Assists Revenue Management with completing accurate six period projections.</li><li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li></ul><p><strong>Ensuring Exceptional Customer Service</strong></p><ul><li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li><li>Empowers employees to provide excellent customer service.</li><li>Observes service behaviors of employees and provides feedback to individuals.</li><li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li><li>Executes and supports the company s Customer Service Standards and property s Brand Standards.</li><li>Participates in and practices daily service basics of the brand.</li><li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li><li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li><li>Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li></ul><p><strong>Building Successful Relationships</strong></p><ul><li>Develops and manages relationships with key stakeholders, both internal and external.</li><li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li><li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li></ul><p><strong>Managing and Conducting Human Resource Activities</strong></p><ul><li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li><li>Utilizes all available on the job training tools for employees.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years of experience in the sales and marketing or related professional area with Leasure experience in Oman market or GCC Mariott experience and resort as preferable.</li><li>OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul>

<p><br></p><p><b>Qualification</b>:&nbsp;</p><p>Degree or Diploma in relevant field. ➤ Should have experience in O&amp;G or similar</p><p>construction industry.</p><p><br></p>

<p>Maximize tenancy rental at all of OOMCO Real Estate &amp; Commercial building by developing and approaching potential business proposal in order to fill all the vacant lots/premise at designated service station and increase SFS income</p><p>Increase F&amp;B (QSR) and Media Assets business offerings by developing potential business proposal in order to enhance offerings at service station and increase SFS income</p><p>Increase service station offerings in Services i.e. car wash, laundry, courier service, bill payment, telco business, insurance, bank services and other business offerings by developing potential business proposal in order to enhance offerings at service station and increase SFS income</p><p>Analyse and develop business package i.e. total space to be offered, rental rate per square meter, percentage fees and tenancy terms for proposal to management in order to maximize return per square meter thus generating higher revenue to SFS business</p><p>Develop and execute expansion plan by collaborating with Network Development, Sales &amp; Operations Department, Strategy, Procurement and Engineering to ensure expansion / project run as per plan to meet business objective</p><p>Develop and maintain database to facilitate analysis and recommendation of suitable and right location for offerings in line with SFS business objectives</p><p>Manage the collaboration with all the business partner and establish Terms and Conditions (T&amp;C) in order the business meeting the compliances of operational excellence of the business</p><p>Plan and execute the marketing plan &amp; promotion with the business partner for the whole entire network and ensure smooth implementation in order to achieve the business objective</p><p>Work closely with Marketing Department as per Yearly Marketing Plan</p><p>Prepare monthly comprehensive Financial Business Report and analyse &amp; collate sales figures in order to monitor and ensuring the profitability for the business</p><p>Prepare business budget and plans and monitor financial performance versus the budget to ensure the business within available resources and allocated funds</p><p>Manage and maintain the collection by performing close monitoring to ensure income is collected from business on time thus minimizing any financial exposure/risk to the company</p><p>Monitor new and existing contract / agreements by working closely with Legal Department and update clauses as per industry practice and current scenario requirements in order to protect OOMCO business interest</p><p>Obtain and accordance as per Legal and Statutory obligation i.e. licenses, approval, etc</p><p>Ensure compliance to all relevant health, safety, environment and quality management procedures and control across the department and organization to ensure legislative compliance, employees safety as well as delivering high quality service</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Qualification Bachelor in Marketing, Business Administration, Management or equivalent</p><p>Years of experience Minimum of 8 years experience in Retail Chain Network, Real Estate or any Services Industry</p><p>Knowledge Skills Problem solving skills. Analytical Skills Communication skills Computer skills Negotiating and influencing skills Mutual Support Financial Skills</p><p>Nationality Type OMANI</p>

<p><b>JOB PURPOSE</b></p> <p>The IT &amp; Digitalization Manager is responsible for leading the plant's information technology infrastructure, operational technology (OT), cybersecurity, industrial automation integration, and digital transformation initiatives within budgeted costs and timelines. The role ensures reliable, secure, and efficient operation of all IT and digital systems supporting mining, crushing, grinding, flotation, filtration, tailings management, maintenance, laboratory, security and business operations.Develop and execute the plant digitalization roadmap and identify opportunities for process optimization using digital technologies by promoting a data-driven culture across departments.</p> <p> </p> <p><b><br></b></p><p><b>MAIN TASKS, DUTIES AND RESPONSIBILITIES</b></p> <p>IT STRATEGY &amp; OPERATIONS</p> <p> Plan, organize, control, and evaluate the Company's IT and electronic data operations.</p> <p> Ensure high availability and reliability of mission-critical systems</p> <p> Manage IT service providers and external vendors</p> <p> Analyze technology requirements and develop functional specifications, conducting comparative analysis and competitive bidding where necessary.</p> <p> Identify problematic areas and implement strategic solutions in a timely manner.</p> <p> Act in alignment with user needs and system functionality to contribute to organizational policy.</p> <p> Demonstrate the ability to bring the benefits of IT to solve business issues while managing associated costs and risks.</p> <p> Support and integrate OT systems (SCADA, DCS, PLC, Process historians, Instrument communications)</p> <p>INFRASTRUCTURE &amp; SYSTEMS MANAGEMENT</p> <p> Manage the acquisition, installation, and maintenance of the organization s local area network hardware and software.</p> <p> Implement, administer, and maintain databases, enterprise systems and cloud services.</p> <p> Perform routine preventive maintenance on hardware and software.</p> <p> Manage technology inventory, including procurement and disposal.</p> <p> Ensure compliance with all software licensing agreements.</p> <p> Maintain technology documents and certificates, including product registrations, SSL certificates, maintenance agreements, and service contracts, ensuring they are evaluated, updated, and processed on time.</p> <p>INFORMATION &amp; CYBER SECURITY</p> <p> Ensure the security of data, network access, and backup systems.</p> <p> Preserve Company assets, information security, and control structures.</p> <p> Develop and maintain IT/OT cybersecurity framework and lead cyber incident response and recovery activities.</p> <p> Ensure the availability, continuity, and security of data and information pertaining to the organization.</p> <p> Prepare, maintain, and regularly test a technology disaster recovery plan.</p> <p> Maintain OT network security and system availability and Lead incident response and disaster recovery planning</p> <p> Conduct cybersecurity risk assessments and audits</p> <p>DIGITAL TRANSFORMATION &amp; ANALYTICS</p> <p> Develop and execute the digital transformation roadmap aligned with business objectives. </p> <p> Lead implementation of Industry 4.0 technologies including IoT, AI, Machine Learning, Digital Twins, and Smart Mining solutions. </p> <p> Establish enterprise data governance and reporting standards. </p> <p> Drive adoption of Power BI, Microsoft Fabric, and advanced analytics platforms. </p> <p> Identify opportunities to improve plant throughput, recovery, equipment reliability, and energy efficiency through digital technologies. </p> <p> Support predictive maintenance and condition monitoring initiatives.</p> <p>PEOPLE &amp; STAKEHOLDER MANAGEMENT</p> <p> Manage IT staff by training and coaching employees, communicating job expectations, and appraising performance.</p> <p> Assist staff in understanding and using technology; conduct regular staff technology presentations and training sessions.</p> <p> Communicate effectively with, and understand the needs of, non-technical internal clients.</p> <p>GOVERNANCE &amp; DOCUMENTATION</p> <p> Maintain the technology policies, standards, and procedures manual, along with related technology checklists.</p> <p> </p> <p>MINIMUM QUALIFICATIONS</p> <p>Education: </p> <p> Bachelor s degree in information technology or a related field required.</p> <p> Master s degree in information technology or related field is an added advantage</p> <p>Certifications (Preferred): </p> <p> Relevant professional certification in IT (CISSP, CISM, CAP, ITIL, Azure Solutions Architect Expert, Power BI Data Analyst are desirable.</p> <p>Experience:</p> <p> Minimum 10 years of experience in a similar role is required and 5 years in leadership role</p> <p> Good knowledge of managing ERP systems.</p> <p> Demonstrated ability to bring the benefits of IT to solve business issues while managing costs and risks.</p> <p>Technical Skills: </p> <p> Computer hardware and software systems and programs.</p> <p> Computer networks, network administration, and network installation.</p> <p> Computer troubleshooting and technology integration.</p> <p> Excellent experience in VMware, network, firewall, and backup solutions.</p> <p> Skilled at identifying and evaluating new technological developments and gauging their appropriateness for the business.</p> <p> Understanding of existing and emerging technologies and system integration.</p> <p> Business Understanding: This position requires a high level of business understanding.</p> <p>Soft Skills: </p> <p> Strong people management skills, including training, coaching, and performance management.</p> <p> Strong organizational skills, with the ability to manage central Information System resources and applications and coordinate departmental/divisional resources and initiatives.</p> <p> Ability to conceptualize, launch, and deliver multiple IT projects on time and within budget.</p> <p> Strong project management skills planning, prioritizing, and administering work.</p> <p> Fluency in English, with excellent written and verbal communication skills.</p> <p> </p> <p> </p> <p> </p>

<p>JOB PURPOSE</p> <p>The Contracts, Procurement &amp; Warehouse Manager </p> <p>provides strategic leadership across Mazoon Mining s end-to-end supply chain, ensuring resilient, cost-effective, and compliant operations. This role drives procurement excellence, contract governance, logistics optimization, and inventory reliability to safeguard uninterrupted plant operations. Beyond operational execution, the position champions ICV development, supplier performance improvement, and digital transformation initiatives, while embedding HSE and quality standards into every process. The manager also leads structured claims and dispute resolution, ensuring Mazoon s commercial interests are protected and advanced.</p> <p>MAIN TASKS, DUTIES AND RESPONSIBILITIES</p> <p>CONTRACTS DEVELOPMENT &amp; MANAGEMENT</p> <p> Develop/implement and manage contract administration processes and procedures. </p> <p> Lead the preparation, review, negotiation, evaluation, and award of contracts for goods and services. </p> <p> Ensure all contracts comply with company policies, legal requirements, and governance standards. </p> <p> Monitor contractor performance and ensure contractual obligations are fulfilled. </p> <p> Manage contract renewals, amendments, claims, variations, close-outs, measurements, invoices and dispute resolution processes. </p> <p> Maintain contract databases and documentation for audit and compliance purposes. </p> <p> Coordinate with legal, technical, and operational departments during contract development and execution.</p> <p>PROCUREMENT &amp; STRATEGIC SOURCING</p> <p> Develop and execute procurement strategies aligned with business objectives. </p> <p> Lead sourcing, tendering, bid evaluation, and supplier selection processes. </p> <p> Ensure cost-effective procurement while maintaining quality, reliability, and timely delivery. </p> <p> Negotiate pricing, commercial terms, and framework agreements with suppliers. </p> <p> Establish and maintain approved vendor databases and supplier qualification systems. </p> <p> Analyze procurement spending and identify cost-saving opportunities. </p> <p> Monitor market trends, supplier capabilities, and supply chain risks. </p> <p> Ensure compliance with procurement policies and ethical sourcing practices.</p> <p> Develop and maintain analytical tools to support contracting and procurement strategies</p> <p>WAREHOUSE &amp; INVENTORY MANAGEMENT</p> <p> Lead warehouse operations and inventory control activities 24X7. </p> <p> Ensure proper receipt, inspection, storage, preservation, issuance, disposal and tracking of materials. </p> <p> Develop inventory optimization strategies for critical spares and operational materials. </p> <p> Monitor stock levels, inventory turnover, and obsolete inventory management. </p> <p> Conduct periodic stock audits and cycle counts. </p> <p> Ensure warehousing practices comply with HSE and asset management requirements. </p> <p> Implement inventory accuracy and warehouse performance improvement initiatives. </p> <p> Manage warehouse systems and materials management processes within ERP/CMMS platforms.</p> <p> Coordinate with Operations and Contracts teams to ensure timely availability of materials and to minimize maintenance delays</p> <p>LOGISTICS MANAGEMENT</p> <p> Manage inbound and outbound logistics operations, including local and international shipments.</p> <p> Coordinate transportation of equipment, spare parts, reagents, consumables, and project materials.</p> <p> Ensure compliance with customs regulations, import/export requirements, and shipping documentation.</p> <p> Optimize freight costs, transportation routes, and logistics efficiency.</p> <p> Develop relationships with freight forwarders, customs agents, and logistics service providers.</p> <p> Monitor shipment status and resolve logistics issues impacting operations.</p> <p>LOCAL CONTENT &amp; ICV</p> <p> Lead the development, promotion, and continuous improvement of local content, LDI, and the local Omani market within Mazoon's contracts and procurement activities.</p> <p> Assure and sustain the Local Market Development Strategy while maintaining the Company's long-term commercial position.</p> <p> Maintain and implement ICV requirements in contracts, aligned with OIA ICV guidelines and procedures.</p> <p>RISK, COMPLIANCE &amp; GOVERNANCE</p> <p> Maintain full understanding of corporate and departmental governance, Contracts &amp; Procurement manuals, policies and procedures, Local Content Policies, Tender Committee processes, and Requisition-to-Pay processes.</p> <p> Identify specific risk mitigation measures, such as requirements for insurances, bonds, and guarantees, and document these in all contracts in accordance with local rules, regulations, and best practice.</p> <p> Work with end-users and relevant stakeholders across Mazoon to identify contractual risks and develop mitigation measures to be incorporated into relevant contracts.</p> <p> Work with corporate finance to ensure adherence to broader finance and risk requirements, such as funding requirements and billing/approval policies.</p> <p> Ensure signed contracts are communicated to all relevant parties to support implementation, visibility, awareness, and interpretation.</p> <p> Ensure that contractors follow or exceed all Omani law and MMC/MDO standards in relation to HSE.</p> <p>PEOPLE &amp; KNOWLEDGE MANAGEMENT</p> <p> Develop and share best practices, work processes, systems, and tools based on experience gained across a portfolio of projects.</p> <p> Complete an effective knowledge transfer plan for growing and developing team members and streamlining personnel changes.</p> <p> Ensure compliance with Company safety policies and procedures and contribute to the development of a strong safety culture.</p> <p> Maintain up-to-date awareness of all relevant safety requirements and policies.</p> <p> </p> <p><br></p> <p> </p> <p> </p> <p> </p>

<p>Lead and develop the Project Services team and ensure effective coordination across multidisciplinary functions. Establish and maintain project controls covering cost, schedule, quality, performance, and reporting. Develop and control annual project delivery plans, budgets, and project forecasts. Manage CAPEX budgets, cost estimates, cash flow forecasts, and cost control. Monitor project performance and provide accurate KPIs, dashboards, and management reports. Ensure effective management of project risks, changes, and mitigation plans. Oversee document, drawing, data management, handover, and project close-out activities. Ensure project delivery complies with applicable HSSE, Quality Assurance, company, and regulatory standards. Support project audits, compliance reviews, and timely closure of audit actions. Coach and develop team members to drive performance, collaboration, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>BSc in Engineering Science or equivalent.</li><li>Preferably certified as a Project Services Manager or equivalent.</li><li>Minimum 12 years of experience in the Oil &amp; Gas industry, including at least 6 years in a managerial position.</li><li>Experience across operations, engineering, projects, and Project Services roles.</li><li>Strong experience in brownfield project controls, cost and schedule management, reporting, handover, and close-out.</li><li>Experience in document/drawing and data management and handover.</li><li>Demonstrated leadership and coaching experience with diverse teams.</li><li>Experience in the execution, engineering, construction, commissioning, or management of major industrial projects, preferably within the Oil &amp; Gas or energy sector.</li><li>Technical Authority Level 2 (TA-2) is desirable.</li></ul>

<p>Responsibilities:</p><ul><li>Lead production team to achieve targets</li><li>Collaborate with R&amp;D on new product launches</li><li>Ensure quality control processes followed</li><li>Manage inventory levels &amp; supplier relationships</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven track record in the production of pharmaceutical syrups and powder products.</p>

<p><br></p><p>We are seeking a dynamic and results-driven Group&amp; Events Sales Manager to lead proactive sales efforts across Oman and UAE. The ideal candidate will be responsible for developing and managing key Local Corporate and International Accounts, handling Group and Event Sales, and managing all opportunities through platforms such as CVENT, Lanyon, and RFP management.</p><p>Key Responsibilities:</p><ul><li>Drive proactive sales for group bookings and events</li><li>Develop and manage a portfolio of local and regional corporate accounts.</li><li>Generate new business opportunities and maintain existing relationships through regular sales calls, meetings, and presentations.</li><li>Manage group inquiries from quotation to contract execution, ensuring smooth transition to the operations team.</li><li>Help to coordinate MICE business using tools such as CVENT, Lanyon, and RFP platforms.</li><li>Establish strong relationships with international embassies, consulates, and government institutions for group and event-related opportunities.</li><li>Collaborate with other departments to ensure client satisfaction and successful event execution.</li><li>Track and report on sales performance metrics and forecasts.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in group sales and corporate account management within the UAE hospitality or events sector.</li><li>Strong knowledge corporate &amp; groups and events market.</li><li>Hands-on experience with MICE business and RFP platforms such as CVENT and Lanyon.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to work independently and proactively generates leads and close deals.</li><li>Fluency in English is required; additional languages are a plus.</li></ul><p>Our commitment to you</p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li></ul><p>We re Fans. Are you?</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Middle east project experience</li><li>Construction phase project experience (not O&amp;M only)</li><li>Large scale project experience (multiple 200MW + projects)</li><li>Locally available candidates may apply</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<p>Roles and Responsibilities Workshop Manger - Plant Equipment required for the leading Readymix Company in Oman. Should have Experience in Readymix Company. Workshop Operations Plant Maintenance Equipment Repairs Team Supervision Equipment Inspection The Company a fully owned subsidiary of a multi-disciplinary Engineering, Contracting and Construction Company, the largest in the private sector in the Sultanate of Oman.</p><p><strong>Desired Candidate Profile</strong></p><p>Graduate in Engineering having minimum 3 years Experience in the same field.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.<br>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p> <strong>Job Purpose:</strong> </p> <p>The Manager Cyber &amp; Information Security (InfoSec) Operations supervises the bank s cyber defense operations, ensuring timely detection, response, and resolution of security incidents. He/ She operates incident handling, digital forensics, and third-party cybersecurity coordination while maintaining compliance with regulatory and internal security frameworks. The role supports key operational security controls, drives continuous improvements in threat response, and collaborates with stakeholders to safeguard the bank s information assets across platforms and vendors.</p> <p> <strong>Key Accountabilities:</strong> </p> <p>Manages the full lifecycle of cybersecurity incident response including detection, triage, containment, eradication, recovery, and post-incident review.</p> <p>Conducts Root Case Analysis (RCA) [HH1] of compromised systems and preserves digital evidence for compliance and legal use.</p> <p>Updates and tests the incident response plan and playbooks to ensure readiness.</p> <p>Investigate security incidents such as unauthorized access, insider threats, and external attacks.</p> <p>Interfaces with MSSPs and third-party vendors for alert triage, escalation, and monitoring performance.</p> <p>Optimizes SIEM rules, detection logic, and response workflows with vendors and internal teams.</p> <p>Conducts regular meetings with vendors to review SLAs, resolve issues, and improve service levels.</p> <p>Evaluates emerging cybersecurity technologies and engages with vendors to enhance capabilities.</p> <p>Conducts risk assessments, vulnerability scans, and penetration testing to identify and mitigate threats.</p> <p>Implements and maintains the Bank s information security program in compliance with regulatory and business standards.</p> <p>Develops and enforces cybersecurity policies, standards, and procedures in alignment with frameworks (ISO 27001, CBO, MTCIT).</p> <p>Manages ISO 27001 certification efforts and maintains ISMS documentation and audit readiness.</p> <p>Maintains the cybersecurity risk register, audit findings, and remediation tracking.</p> <p>Performs user access reviews and privileged access reviews for critical systems in compliance with RBAC and regulatory requirements.</p> <p>Manages enforcement of PAM controls and maintains evidence of periodic access reviews.</p> <p>Approves firewall, system, and administrative access changes as the designated ISO authority.</p> <p>Coordinates with HR to manage onboarding and offboarding access controls for staff, vendors, and contractors.</p> <p>Provides security input for new IT and business projects, ensuring risk mitigation is embedded in solution design.</p> <p>Conduct security assessments, architectural reviews, and integration support for new systems.</p> <p>Communicates incident updates, risks, and resolutions to stakeholders across IT, Legal, Compliance, and Business Units.</p> <p>Develops and delivers cybersecurity awareness and training programs to staff.</p> <p>Fosters a culture of accountability, proactive defense, and information security ownership.</p> <p>Leads cyber drill simulations and incident response exercises to improve response capabilities.</p> <p>Ensures compliance with data protection regulations and internal privacy policies.</p> <p>Develops and maintains privacy notices, consent forms, and data handling procedures.</p> <p>Manages data subject access requests and leads investigations into privacy-related incidents.</p> <p>Acts as the main liaison with Data Protection Authorities during audits or investigations.</p> <p>Executes the information security roadmap aligned with enterprise risk strategy.</p> <p>Ensures ongoing adherence to cybersecurity best practices, regulatory mandates, and corporate security policies.</p> <p>Maintains high standards of professionalism, accuracy, and integrity in all operational duties.</p> <p>Collaborates with internal functions to sustain an enterprise-wide security and privacy posture.</p> <p>Ensures incident reports, root cause analysis documentation, and regulatory compliance submissions are completed following cybersecurity and data privacy incidents.</p> <p>Develops dashboards and executive summaries for senior management highlighting the requirement.</p> <p>Maintains and regularly updates a comprehensive risk register for third-party security and privacy vendors.</p> <p>Ensures compliance with data protection regulations and international best practices, including GDPR, CCPA, CDC, MTCIT, CBO, and PDPL.</p> <p>Administers privacy impact assessments (PIAs) and data protection impact assessments (DPIAs), ensuring they are conducted thoroughly and in a timely manner.</p> <p>Serves as the primary point of contact for data subjects and regulatory authorities on data privacy inquiries and breach communications, acting in the capacity of the Data Privacy Officer (DPO).</p> <p>Implements and monitors data governance policies that ensure secure, lawful, and transparent data processing across all departments.</p> <p>Maintains up-to-date records of processing activities (ROPA) and ensures data retention, deletion, and anonymization policies align with applicable legal and regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Qualifications and Experience:</strong> </p> <p>Bachelor Degree in Information Security, Cybersecurity, Information Systems or a related field.</p> <p>Professional certification in Information Security such as: GCIH, GCFA, GCFE, CISSP, CEH, CISM, ISO 27001) is preferred.</p> <p>Minimum of 4 years of experience with at least 2 years in a banking or a regulated environment.</p> <p>Familiarity with using cybersecurity tools such as SIEM, EDR and forensic platforms.</p> <p>Demonstrates familiarity with country-specific information security regulations and expertise.</p> <p>Strong knowledge of related ISO such as ISO 27001 and related global standards.</p> <p>Ability to conduct risk assessments, vulnerability assessments and penetration testing.</p> <p>Ability to develop IS standards, procedures and controls.</p>

<p>We are looking for an experienced Restaurant Manager with strong GCC experience to oversee daily cafe operations, team management, customer service, and sales performance. The ideal candidate should have proven experience in reputed cafes/restaurants, strong leadership and communication skills, and a solid understanding of GCC hospitality standards. Key Requirements: Excellent customer service and problem-solving abilities. Experience in inventory control, cost management, and achieving sales targets. Good knowledge of food safety, hygiene, and hospitality standards. Candidates with relevant cafe/restaurant in GCC experience preferred. 2-3+ years of restaurant/cafe management experience, preferably in the GCC. Strong team leadership, staff scheduling, and operational management skills. We are looking for an experienced Restaurant Supervisor with GCC experience to oversee daily cafe operations and ensure excellent customer service. The ideal candidate should have strong knowledge of restaurant operations, staff supervision, inventory control, hygiene standards, and cash handling. Key Requirements: 2-3 years of restaurant/cafe supervisory experience, preferably in the GCC. Strong leadership and team-management skills. Good knowledge of food safety, hygiene, and service standards. Ability to handle customer complaints and resolve operational issues. Good communication and interpersonal skills. Experience in reputed cafes, restaurants, or hospitality brands preferred. Available to work flexible shifts, including weekends and public holidays.</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent customer service and problem-solving abilities. Experience in inventory control, cost management, and achieving sales targets. Good knowledge of food safety, hygiene, and hospitality standards. Candidates with relevant cafe/restaurant in GCC experience preferred. 2-3+ years of restaurant/cafe management experience, preferably in the GCC. Strong team leadership, staff scheduling, and operational management skills. 2-3 years of restaurant/cafe supervisory experience, preferably in the GCC. Strong leadership and team-management skills. Good knowledge of food safety, hygiene, and service standards. Ability to handle customer complaints and resolve operational issues. Good communication and interpersonal skills. Experience in reputed cafes, restaurants, or hospitality brands preferred. Available to work flexible shifts, including weekends and public holidays.</p>

<p>Responsibilities : Oversee the entire production process from raw materials to the final sterile vial injection, ensuring quality and strict compliance with GMP standards. Coordinate all production stages, maintaining a deep understanding of formulation and compounding processes for liquid sterile presentations. Lead the team to ensure the quality of the final product and be capable of troubleshooting any issues during production.</p>

<p>The Manager Business Performance Management &amp; Analytics is responsible for leading and governing the Business Division s performance management, business analytics, management reporting, and business planning activities to ensure alignment with the Bank s strategic objectives and business priorities. He/She develops and maintains performance frameworks, scorecards, executive dashboards, portfolio analytics, and business insights that enable effective performance monitoring, informed decision-making, and continuous improvement across the Business Division. The Manager Business Performance Management &amp; Analytics drives performance optimization by leveraging financial and operational data, productivity analysis, forecasting, and business intelligence to identify trends, opportunities, risks, and areas for improvement. Key Accountabilities Manages the division s business performance management framework, ensuring alignment between strategic objectives, key performance indicators, business priorities, and expected outcomes. Develops, monitors, and continuously enhances divisional and departmental scorecards, performance dashboards, and management reporting frameworks. Manages the preparation and coordination of executive management reporting, including CEO dashboards, Executive Management reports, Board submissions, and other management information requirements related to Business performance. Monitors business performance against approved targets and provides timely insights, analysis, and recommendations to support management decision-making and corrective actions. Leads portfolio performance analysis across the Bank s business products, customer segments, programs, channels, and partnerships to identify trends, risks, opportunities, and areas for performance improvement. Translates financial, operational, customer, and business data into meaningful insights and actionable recommendations that support business growth and performance optimization. Manages business planning, forecasting, productivity analysis, and capacity planning activities in coordination with relevant stakeholders. Develops and governs business performance metrics, ensuring the accuracy, consistency, integrity, and reliability of performance information and management reporting. Manages incentive performance tracking and productivity measurement frameworks, ensuring alignment with approved business objectives, performance targets, and applicable policies. Conducts financial and operational performance analysis to assess business results, identify performance gaps, and recommend appropriate improvement actions. Establishes performance governance mechanisms to ensure effective monitoring, accountability, escalation, and follow-up of business priorities, commitments, and performance improvement initiatives. Partners cross functionally to enhance business intelligence, reporting capabilities, data accessibility, and dashboard automation. Identifies opportunities to improve business performance through process optimization, automation, productivity enhancement, and effective utilization of business intelligence and analytics. Supports the development of business cases, feasibility assessments, and performance scenarios by providing relevant financial, operational, and analytical insights. Leverages business intelligence and data visualization tools to enhance the accessibility, quality, timeliness, and effectiveness of management information. Continuously monitors banking industry trends, performance management practices, analytical techniques, and emerging business intelligence capabilities to enhance the Division s performance management practices. Develops, coaches, and motivates employees while fostering collaboration, accountability, analytical thinking, and high performance. Ensures compliance with applicable regulatory requirements, governance frameworks, internal policies, and corporate procedures.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Management, Business Analytics, Economics, Finance, or a related discipline. A Master's degree is preferred.</li><li>Minimum of 5 years of experience in banking, financial services, business performance management, business analytics, strategy, business planning, or a related field.</li><li>Demonstrated experience in performance management, KPI development and monitoring, executive reporting, portfolio analytics, and management information.</li><li>Strong understanding of banking products, customer segments, business performance drivers, financial analysis, and business management practices.</li><li>Proven track record of executing business planning, forecasting, productivity analysis, and performance measurement.</li><li>Hands on experience in business intelligence, dashboarding, data visualization, and management reporting tools.</li><li>Strong analytical capability with the ability to interpret complex financial and operational data and translate findings into actionable business recommendations.</li><li>Demonstrated ability in stakeholder management and communicating performance insights, trends, risks, and recommendations effectively.</li></ul>

<p>Senior Sales Manager - FI Relationships Credit Oman | Muscat, Sultanate of Oman.</p><p>The Opportunity We are seeking a results-driven Senior Sales Manager to lead the commercial side of the credit insurance business and Financial Institutions (FIs) relationships. The successful candidate will drive top-line growth, manage strategic relationships with Omani exporting companies, and serve as a key point of contact for banks and financial institutions providing export-related lending to our policyholders. This is a senior, high-visibility role reporting to executive management, with full responsibility for the sales strategy, pipeline, and revenue performance of the company.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Commercial Leadership &amp; Strategy</p><ul><li>Lead, mentor, and develop the Sales Department to consistently meet and exceed annual premium income targets.</li><li>Design and execute the company's sales strategy across sectors and client segments.</li><li>Build a robust pipeline of new business opportunities and oversee the end-to-end sales cycle, from prospecting and underwriting coordination to policy issuance and renewal.</li><li>Monitor market trends, competitor activity, and exporter sentiment to refine commercial propositions.</li></ul><p>Client Relationship Management (Exporters)</p><ul><li>Manage and grow relationships with Omani exporting companies across key sectors (manufacturing, Mining, Agriculture &amp; Fisheries, food &amp; beverage, Renewable Energy, petrochemicals, logistics, SMEs, and others).</li><li>Act as a trusted advisor to exporters, helping them understand and adopt credit insurance as a tool for safer growth into international markets.</li><li>Conduct client meetings, presentations, training sessions, and awareness workshops on trade credit insurance and risk mitigation.</li></ul><p>Banking &amp; Financial Institution Partnerships</p><ul><li>Build and maintain strong working relationships with banks, financing companies, and other financial institutions that provide export-related lending to Omani exporters.</li><li>Promote the use of Credit Oman policies as collateral and risk-mitigation instruments for export finance facilities.</li><li>Coordinate joint marketing initiatives, referral programs, and structured solutions with banking partners.</li></ul><p>Cross-Functional Coordination</p><ul><li>Work closely with the Underwriting, Claims, and Risk teams to ensure seamless client onboarding and service delivery.</li><li>Provide market and client feedback for product development and management.</li><li>Represent Credit Oman in industry events, exporter forums, chambers of commerce activities, and government-led trade missions.</li></ul><p>Reporting &amp; Governance</p><ul><li>Prepare regular sales performance reports, forecasts, and management presentations.</li><li>Ensure full compliance with regulatory requirements, internal policies, and underwriting guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Experience</p><ul><li>Bachelor s degree in business administration, Finance, Insurance, Economics, International Trade, or a related discipline. A master s degree (MBA) or professional qualification (CII, ACII, or equivalent) is a strong advantage.</li><li>A minimum of 10 years of progressive experience in sales, corporate relationships, and business development, with at least 5 years managerial level in credit insurance, trade finance, corporate banking, or commercial insurance.</li><li>Proven track record of leading teams and delivering against ambitious commercial targets.</li><li>Strong existing network within Oman's exporter community and/or local banking and financial sector is highly desirable.</li><li>Solid understanding of trade credit insurance products, export finance, letters of credit, factoring, and international trade mechanics.</li><li>Familiarity with the Omani and GCC regulatory and business environment.</li></ul><p>Skills &amp; Attributes</p><ul><li>Adequate commercial acumen with the ability to translate complex insurance and finance concepts into clear value propositions for clients.</li><li>Strong leadership, coaching, and team-management capabilities.</li><li>Excellent negotiation, presentation, and stakeholder-management skills at C-suite and board level.</li><li>Analytical mindset with the ability to interpret financial statements, credit risk indicators, and market data.</li></ul>

<p>Manage, develop and grow a selective portfolio of customers through face to face selling and strong negotiating skills, to deliver agreed margins and volumes along with the investments in the customer s sites with a ROACE of 15% minimum with in the budget Capex. The HBAM will cultivate partnership-based relationships with customers based on a clear understanding of CF range of CVPs, and knowledge of customer needs in order to deliver maximum value for both Shell and the customer. In addition, the HBAM will be expected to contribute to our growth aspirations through significant focus on development of new business.</p><p>Principal Accountabilities :</p><ul><li>Plan, monitor and achieve individual sales targets (i.e., C3+ margin, volume &amp; margin Performance, DSO, growth, outstanding and overdue, etc.)</li><li>Consistently apply Sales 1st Standards especially in bringing best in class structure for call/journey plan, calendar management, account plan and use of CRM tools to maximize customer facing time (8-12 visits per week)</li><li>Support the development of innovative and complex CVPs to be able to move from a supplier to a partner relationship in a value led environment.</li><li>Manage more aggressively value growth, with a deep understanding of value generation and financial dimensions (value drivers, P&amp;L impact of integrated offers, cash, DSO, ERR and cash impact of business deals).</li><li>Understand customers immediate/long term needs, business models, value drivers, challenges and opportunities to tailor offers and services to capture their businesses</li><li>Gain knowledge of market development, competitors offers strengths and weaknesses to create growth opportunities.</li><li>Increase the value for existing customers and Shell through value, cross and up selling.</li><li>Focus on acquisition of new business in line with CF customer strategy and defending the existing portfolio.</li><li>For new and existing customers, define and regularly review relevant customer relationship, behavioural and differentiated services levels.</li><li>Carry out price negotiations with customers, preparing quotations, proposals &amp; capex and agree on all operational requirements (including: price, contract, payment terms and services).</li><li>Review &amp; plan customer business, products, contracts, prices, credit terms, credit limits and debt management.</li><li>Comply with HSSE Live Saving Rules, Goal Zero and NI/PM reporting as per line requirement.</li><li>Act in a responsible and proactive way in handling HSSE matters including the customer s sites.</li><li>Sell our products across all customer segments.</li></ul><p>Key Challenges :</p><ul><li>Collaborate with relevant partners (credit, legal, finance).</li><li>Delivery through other functions of the business and/or through self-help functions for the customer (allowing the Account Managers to have their focus on sales).</li><li>Secure our future value and competitive position in a fierce competitive environment and an increasing environmental and societal pressures</li><li>Sustainable delivery of our promises day in day out.</li><li>Ability to influence without authority</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Job Knowledge, Skills &amp; Experience :</p><ul><li>Relevant bachelor s degree/Masters is an advantage.</li><li>Relevant sales experience or minimum 4 years experience in sales environment.</li><li>Good working knowledge of the customer operation and financials and knowledge of specialist sources of information in knowledge of CRM tools</li><li>Strong IT literacy on all Office Programs</li><li>Good knowledge of English</li><li>Proven/track record of competence in negotiation and dealing with external partners.</li><li>Strong interpersonal skills: ability to manage relationships at all levels.</li><li>Strong credibility (or proven willingness and capability to improve) in Personal and business skills.</li><li>Competences:</li><li>Selling and Negotiation Skill/Mastery</li><li>Customer Relationship Management Skill/Mastery</li><li>Market Awareness Skill</li><li>Customer Value Proposition Skill</li><li>Reseller Management Knowledge</li></ul>

<p>Manage, develop and grow a selective portfolio of customers through face to face selling and strong negotiating skills, to deliver agreed margins and volumes along with the investments in the customer s sites with a ROACE of 15% minimum with in the budget Capex. The HBAM will cultivate partnership-based relationships with customers based on a clear understanding of CF range of CVPs, and knowledge of customer needs in order to deliver maximum value for both Shell and the customer. In addition, the HBAM will be expected to contribute to our growth aspirations through significant focus on development of new business.</p><p>Principal Accountabilities :</p><ul><li>Plan, monitor and achieve individual sales targets (i.e., C3+ margin, volume &amp; margin Performance, DSO, growth, outstanding and overdue, etc.)</li><li>Consistently apply Sales 1st Standards especially in bringing best in class structure for call/journey plan, calendar management, account plan and use of CRM tools to maximize customer facing time (8-12 visits per week)</li><li>Support the development of innovative and complex CVPs to be able to move from a supplier to a partner relationship in a value led environment.</li><li>Manage more aggressively value growth, with a deep understanding of value generation and financial dimensions (value drivers, P&amp;L impact of integrated offers, cash, DSO, ERR and cash impact of business deals).</li><li>Understand customers immediate/long term needs, business models, value drivers, challenges and opportunities to tailor offers and services to capture their businesses</li><li>Gain knowledge of market development, competitors offers strengths and weaknesses to create growth opportunities.</li><li>Increase the value for existing customers and Shell through value, cross and up selling.</li><li>Focus on acquisition of new business in line with CF customer strategy and defending the existing portfolio.</li><li>For new and existing customers, define and regularly review relevant customer relationship, behavioural and differentiated services levels.</li><li>Carry out price negotiations with customers, preparing quotations, proposals &amp; capex and agree on all operational requirements (including: price, contract, payment terms and services).</li><li>Review &amp; plan customer business, products, contracts, prices, credit terms, credit limits and debt management.</li><li>Comply with HSSE Live Saving Rules, Goal Zero and NI/PM reporting as per line requirement.</li><li>Act in a responsible and proactive way in handling HSSE matters including the customer s sites.</li><li>Sell our products across all customer segments.</li></ul><p>Key Challenges :</p><ul><li>Collaborate with relevant partners (credit, legal, finance).</li><li>Delivery through other functions of the business and/or through self-help functions for the customer (allowing the Account Managers to have their focus on sales).</li><li>Secure our future value and competitive position in a fierce competitive environment and an increasing environmental and societal pressures</li><li>Sustainable delivery of our promises day in day out.</li><li>Ability to influence without authority</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Relevant bachelor s degree/Masters is an advantage.</p><p>Relevant sales experience or minimum 4 years experience in sales environment.</p><p>Good working knowledge of the customer operation and financials and knowledge of specialist sources of information in knowledge of CRM tools</p><p>Strong IT literacy on all Office Programs</p><p>Good knowledge of English</p><p>Proven/track record of competence in negotiation and dealing with external partners.</p><p>Strong interpersonal skills: ability to manage relationships at all levels.</p><p>Strong credibility (or proven willingness and capability to improve) in Personal and business skills.</p><p>Competences:</p><ul><li>Selling and Negotiation Skill/Mastery</li><li>Customer Relationship Management Skill/Mastery</li><li>Market Awareness Skill</li><li>Customer Value Proposition Skill</li><li>Reseller Management Knowledge</li></ul>