وظائف مهندس ديكور في سلطنة عمان

<p>Job Overview We are seeking a detail-oriented and organized Accountant to join our finance team. The ideal candidate will manage financial records, ensure compliance with regulations, and provide accurate financial reporting and analysis to support decision-making.</p><p>Key Responsibilities</p><ul><li>1. Financial Reporting - Prepare monthly, quarterly, and annual financial statements - Ensure compliance with accounting standards</li><li>2. Bookkeeping - Maintain and update financial records - Manage accounts payable and receivable</li><li>3. Budgeting - Assist in budgeting and forecasting processes - Provide insights and variance analysis</li><li>4. Tax Compliance - Prepare and file tax returns - Ensure compliance with tax regulations</li><li>5. Auditing - Support internal and external audits - Provide necessary documentation and explanations</li><li>6. Financial Analysis - Analyze financial data and trends - Provide recommendations for improving financial performance</li><li>7. Regulatory Compliance - Ensure adherence to financial regulations and company policies</li></ul><p>Work Breakdown Structure (WBS)</p><ul><li>- 1. Financial Management<ul><li>- 1.1 Financial Reporting<ul><li>- 1.1.1 Monthly Statements</li><li>- 1.1.2 Quarterly Statements</li><li>- 1.1.3 Annual Statements</li></ul></li><li>- 1.2 Bookkeeping<ul><li>- 1.2.1 Record Maintenance</li><li>- 1.2.2 Accounts Management</li></ul></li></ul></li><li>- 2. Compliance and Auditing<ul><li>- 2.1 Tax Compliance<ul><li>- 2.1.1 Tax Return Preparation</li><li>- 2.1.2 Regulation Compliance</li></ul></li><li>- 2.2 Auditing Processes<ul><li>- 2.2.1 Internal Audit Support</li><li>- 2.2.2 External Audit Coordination</li></ul></li></ul></li><li>- 3. Financial Planning<ul><li>- 3.1 Budgeting<ul><li>- 3.1.1 Budget Preparation</li><li>- 3.1.2 Variance Analysis</li></ul></li><li>- 3.2 Financial Analysis<ul><li>- 3.2.1 Data Analysis</li><li>- 3.2.2 Performance Recommendations</li></ul></li></ul></li></ul><p>This WBS provides a clear framework for the accountant's responsibilities, breaking down the role into manageable components.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Accounting, Finance, or related field</li><li>Professional certification (e.g., CPA, CMA) preferred</li><li>Minimum of 2years of accounting experience in a corporate environment</li><li>Strong understanding of accounting principles and practices</li><li>Proficient in accounting software (e.g., QuickBooks, SAP) and MS Excel</li><li>Excellent analytical and problem-solving skills</li><li>Strong attention to detail and accuracy</li><li>Effective communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Time management skills with the ability to meet deadlines</li></ul>

<p><h4>Location</h4> <p>Oman, Muscat</p> <h4>Start date</h4> <p>September 2026</p> <h4>Duration</h4> <p>12 months renewable contract</p> <h4>Key responsibilities</h4> <ul> <li>Conduct technical training needs analysis (TNA)</li> <li>Develop, implement, and maintain technical training programs, including detailed training syllabi and course structures</li> <li>Ensure all training programs meet regulatory and compliance requirements and align with industry best practices</li> <li>Manage and continuously review training programs to ensure adherence to LNG regulations and operational standards</li> <li>Develop and implement training policies and procedures</li> <li>Prepare training manuals and deliver approved technical training courses for engineering and maintenance personnel</li> <li>Plan and manage short and long-term training schedules, resources, and budgets</li> <li>Establish KPIs and monitor training effectiveness and performance metrics</li> <li>Maintain and update training materials to ensure alignment with operational requirements</li> <li>Ensure availability and accessibility of training documentation for all stakeholders</li> <li>Assess trainee performance and maintain training records</li> <li>Liaise with external authorities for training approvals and with external training providers</li> <li>Ensure adequate availability of qualified instructors, assessors, and examiners</li> <li>Develop competency frameworks and oversee competency-based training systems</li> <li>Manage training-related contracts, including scope development and lifecycle administration</li> <li>Promote HSE culture and ensure compliance with HSE regulations and training requirements</li> <li>Support competency development initiatives including coaching, mentoring, and succession planning</li> <li>Develop and implement on-the-job training (OJT) frameworks</li> <li>Ensure compliance with company policies and perform additional duties as required</li> </ul> <h4>Required qualifications</h4> <ul> <li>Bachelor's degree in engineering or relevant discipline (Master's preferred)</li> <li>OPITO certified assessor</li> <li>Training of Trainers (TOT) certification</li> <li>10–12+ years of LNG industry experience, including at least 5 years in technical training</li> <li>Experience in engineering training, assessment, and examination</li> <li>Strong knowledge of technical training standards and regulatory requirements</li> <li>Proven ability to develop and manage competency frameworks and training systems</li> <li>Experience working with cross-functional teams in operational environments</li> <li>Strong leadership, coaching, and mentoring capabilities</li> <li>Excellent communication and analytical skills</li> <li>Fluent in written and spoken English</li> </ul> <p>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining, and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>LIEU&nbsp;: Neuilly sur Seine</p><br><p>Date&nbsp;: Janvier 2027</p><br><p>DUREE&nbsp;: 6 mois</p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin.&nbsp;</p><br><p>Au sein de l'équipe Influence &amp; Brand Engagement, vous contribuez au rayonnement de la Maison à travers le monde, en participant à l’élaboration de la stratégie/coordination et du plan d’action Presse &amp; Influence pour la Division Parfums Beauté selon CHANEL.</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><p>A ce titre, votre stage s'articule autour des missions suivantes :</p><br><ul><li><p>Vous assurez une veille sur le contexte de la catégorie, sa dynamique et les principaux insights/acteurs qui la font évoluer ; et en collaboration avec les équipes globales.</p><br></li><li><p>Vous identifiez de nouvelles typologies d’influenceurs, de nouvelles tendances, de nouveaux leviers et formats d’engagement pertinents à activer sur l’ensemble des axes, en vous reposant sur des best practices et vos connaissances.&nbsp;&nbsp;</p><br></li><li><p>Vous participez à l’identification des messages clés pour chacune des catégories d’alliés, en presse &amp; en influence.</p><br></li><li><p>Vous aidez à concevoir des activations à forte valeur ajoutée, des expériences différenciantes et un plan d’orchestration impactant.&nbsp;&nbsp;&nbsp;</p><br></li><li><p>Coordination des marchés sur les évènements presse &amp; influence.</p><br></li><li><p>Contribution à l'élaboration de planning d'interviews pour les portes parole de la Maison.</p><br></li><li><p>Construction de revue de presse.</p><br></li><li><p>Contribution à l'élaboration de post Event report avec LEFTY , DMR...</p><br></li></ul><p>CE QUE VOUS APPORTEREZ</p><br><ul><li><p>Etudiant(e) en école de commerce, université, ou communication/publicité/digital avec une forte sensibilité Presse et Beauté (Parfums, Soin, Maquillage) et une expertise dans le digital.</p><br></li><li><p>Doté(e) d’excellentes aptitudes relationnelles, vous avez un sens aigu de la discrétion, des responsabilités, du service et du travail en équipe. Vous êtes reconnu(e) pour vos capacités d'analyse, votre rigueur, votre organisation ainsi que votre grande réactivité.</p><br></li><li><p>Une&nbsp;bonne connaissance de l’anglais et des outils informatiques est indispensable.</p><br></li></ul><p>CE QUI VOUS ENTHOUSIASME ET Ce que CHANEL peut vous offrir</p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant&nbsp;; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</p><br> </div>

<p><h4>Position description</h4> <p><strong>Reports to:</strong> Shift Team Lead OTTCO<br> <strong>Department:</strong> Maintenance & Operation Department<br> <strong>Location:</strong> Duqm & Ras Markaz</p> <h4>Job purpose</h4> <p>Performs safe, orderly and efficient panel control operations for flow regulations on reception, storage and expedition (pressure, flow, rate, reading, gauges, inspecting product) at assigned sites (Muscat / Ras Markaz / Duqm), under shift Operation Supervisor's scope, as individual contributor by:</p> <ul> <li>Controlling and regulating the pressure, flow and rate of the facility and correcting anomalies.</li> <li>Overseeing, reading, and maintaining the equipment that controls the pressure and flow of plant.</li> <li>Watching gauges, inspecting product, troubleshooting, record keeping.</li> <li>Preparing written documents for supervisors or safety inspectors to ensure products meet the required specification and contribute to regular and safest operations.</li> </ul> <p>The position will act in accordance with OTTCO's mission, vision, values and strategies, as well as policies, guidelines and international standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p> <h4>Reporting structure</h4> <p><strong>Number of staff supervised (direct reports):</strong> 0</p> <h4>Key responsibilities</h4> <p><strong>General:</strong></p> <ul> <li>Perform all CRO operation activities role in petrochemical terminal and hydrocarbons.</li> <li>Accept shift from previous shift panel operator with detailed log sheet of operational adjustments and changes during previous shift.</li> <li>Ensure continuity of operational issues handed over by the previous shift and take necessary action.</li> <li>Capture all major highlights and constraints experienced during the shift in the log sheet in detail for the following shift.</li> <li>Monitor unit's process performance on a continuous basis using the Distributed Control System (DCS).</li> <li>Diagnose abnormal situations and take corrective action from the control panel.</li> <li>Ensure equipment is operating within specified parameters and report serious operational deviations to the Shift Team Leader.</li> <li>Review and compare outside log sheet readings at regular intervals with the control room instrumentation readings and ensure they correlate.</li> <li>Review laboratory sample analysis results by referring to Laboratory Information Management System updates and make necessary adjustments of the control panel instruments.</li> <li>Ensure Shift Team Leader is fully informed on all related aspects and obtain guidance when necessary.</li> <li>Control operating plant start-ups, shutdowns, and emergencies by alterations of speed, temperature, pressure and flow rates as necessary.</li> <li>Facilitate the shutdown and start-up for turnaround, maintenance and inspection purposes with adherence to the Standard Operating Procedures (SOP).</li> <li>Implement emergency procedures as dictated by the circumstances and SOPs.</li> <li>Contribute to the integrity of the organisation structure through constructive feedback.</li> <li>Contribute to improving processes and procedures within the department in conjunction with Team Leader.</li> <li>Adhere to Standard Operating Procedures and instructions received from Shift Team Leader in coordination with the Field Operator.</li> <li>Maintain log sheets and logbooks reporting the highlights of daily shift work.</li> <li>Record safety incidents (near misses, observations, incidents).</li> <li>Provide input into the weekly or monthly reports if required by the Area Department.</li> <li>Maintain continuity of panel operation and close all critical issues scheduled for the allocated shift.</li> <li>Communicate and correct process quality problems.</li> <li>Participate in Process Safety Management (PSM) activities.</li> <li>Effectively interact with all levels of employees, clients and vendors.</li> <li>Support unit turnarounds including work list identification/justification, procedure writing, procedure review and equipment inspection.</li> <li>Troubleshoot process operations, communicate and correct process quality problems.</li> <li>Perform other related duties or assignments as directed.</li> <li>Familiarize with QHSE policies, objectives, procedures and its record maintenance.</li> <li>Maintain awareness of significant environmental aspects, health and safety hazards, related actual and potential aspects and risks associated with their risk.</li> <li>Maintain awareness of emergency preparedness and response measures.</li> <li>Maintain awareness of implications of not conforming to the integrated management system requirements, including not fulfilling the organization's compliance obligations.</li> </ul> <h4>Qualifications & experience</h4> <p><strong>Minimum qualifications:</strong> Diploma in Petrochemical or Oil / Gas or equivalent.</p> <p>Excellent knowledge of written, read, and spoken English (required). Arabic - native (desirable).</p> <p><strong>Experience and background:</strong></p> <ul> <li>5-7 years of experience in hydrocarbons refining, petrochemical, process engineering or related industry.</li> <li>Relevant experience in the Oil & Gas / Refinery / Petrochemical industry with experience in Jetty / Tank Farm / Gantry units.</li> <li>Knowledge of fuel sector equipment.</li> <li>Knowledge of the refinery's offsite facilities and procedures.</li> </ul> <p><strong>Skills:</strong></p> <ul> <li>Good functional knowledge of DCS.</li> <li>Good knowledge of relevant operations, HSE requirements, Oil/Gas process and systems procedures and practices.</li> <li>Ability to perform as a team player.</li> <li>Self-motivated and dependable, demonstrating strong initiative.</li> <li>Ability to deal with change and demonstrate flexibility as required.</li> </ul> <h4>Key interactions</h4> <p><strong>Internal:</strong> Department Managers, Operations Shift Staff, SCM, TSD, Maintenance, HSE, Fire</p> <p><strong>External:</strong> OQ, SIPC, Surveying Companies, ROP and Civil Defence, gas companies, other contractors and suppliers as required.</p> <h4>Notable working conditions</h4> <p>Field operations and office environment, moderate to intensive computer screen use.</p></p><p></p>

<p><h4>Position description</h4> <p><strong>Reports to:</strong> Shift Team Lead OTTCO<br> <strong>Department:</strong> Maintenance & Operation Department<br> <strong>Location:</strong> Duqm & Ras Markaz</p> <h4>Job purpose</h4> <p>Performs safe, orderly and efficient panel control operations for flow regulations on reception, storage and expedition (pressure, flow, rate, reading, gauges, inspecting product) at assigned sites (Muscat / Ras Markaz / Duqm), under shift Operation Supervisor's scope, as individual contributor by:</p> <ul> <li>Controlling and regulating the pressure, flow and rate of the facility and correcting anomalies.</li> <li>Overseeing, reading, and maintaining the equipment that controls the pressure and flow of plant.</li> <li>Watching gauges, inspecting product, troubleshooting, record keeping.</li> <li>Preparing written documents for supervisors or safety inspectors to ensure products meet the required specification and contribute to regular and safest operations.</li> </ul> <p>The position will act in accordance with OTTCO's mission, vision, values and strategies, as well as policies, guidelines and international standards, supported by an IT technology platform, HSE standards, Omani government and other legal justifications, and best international practices in consonance with national objectives.</p> <h4>Reporting structure</h4> <p><strong>Number of staff supervised (direct reports):</strong> 0</p> <h4>Key responsibilities</h4> <p><strong>General:</strong></p> <ul> <li>Perform all CRO operation activities role in petrochemical terminal and hydrocarbons.</li> <li>Accept shift from previous shift panel operator with detailed log sheet of operational adjustments and changes during previous shift.</li> <li>Ensure continuity of operational issues handed over by the previous shift and take necessary action.</li> <li>Capture all major highlights and constraints experienced during the shift in the log sheet in detail for the following shift.</li> <li>Monitor unit's process performance on a continuous basis using the Distributed Control System (DCS).</li> <li>Diagnose abnormal situations and take corrective action from the control panel.</li> <li>Ensure equipment is operating within specified parameters and report serious operational deviations to the Shift Team Leader.</li> <li>Review and compare outside log sheet readings at regular intervals with the control room instrumentation readings and ensure they correlate.</li> <li>Review laboratory sample analysis results by referring to Laboratory Information Management System updates and make necessary adjustments of the control panel instruments.</li> <li>Ensure Shift Team Leader is fully informed on all related aspects and obtain guidance when necessary.</li> <li>Control operating plant start-ups, shutdowns, and emergencies by alterations of speed, temperature, pressure and flow rates as necessary.</li> <li>Facilitate the shutdown and start-up for turnaround, maintenance and inspection purposes with adherence to the Standard Operating Procedures (SOP).</li> <li>Implement emergency procedures as dictated by the circumstances and SOPs.</li> <li>Contribute to the integrity of the organisation structure through constructive feedback.</li> <li>Contribute to improving processes and procedures within the department in conjunction with Team Leader.</li> <li>Adhere to Standard Operating Procedures and instructions received from Shift Team Leader in coordination with the Field Operator.</li> <li>Maintain log sheets and logbooks reporting the highlights of daily shift work.</li> <li>Record safety incidents (near misses, observations, incidents).</li> <li>Provide input into the weekly or monthly reports if required by the Area Department.</li> <li>Maintain continuity of panel operation and close all critical issues scheduled for the allocated shift.</li> <li>Communicate and correct process quality problems.</li> <li>Participate in Process Safety Management (PSM) activities.</li> <li>Effectively interact with all levels of employees, clients and vendors.</li> <li>Support unit turnarounds including work list identification/justification, procedure writing, procedure review and equipment inspection.</li> <li>Troubleshoot process operations, communicate and correct process quality problems.</li> <li>Perform other related duties or assignments as directed.</li> <li>Familiarize with QHSE policies, objectives, procedures and its record maintenance.</li> <li>Maintain awareness of significant environmental aspects, health and safety hazards, related actual and potential aspects and risks associated with their risk.</li> <li>Maintain awareness of emergency preparedness and response measures.</li> <li>Maintain awareness of implications of not conforming to the integrated management system requirements, including not fulfilling the organization's compliance obligations.</li> </ul> <h4>Qualifications & experience</h4> <p><strong>Minimum qualifications:</strong> Diploma in Petrochemical or Oil / Gas or equivalent.</p> <p>Excellent knowledge of written, read, and spoken English (required). Arabic - native (desirable).</p> <p><strong>Experience and background:</strong></p> <ul> <li>5-7 years of experience in hydrocarbons refining, petrochemical, process engineering or related industry.</li> <li>Relevant experience in the Oil & Gas / Refinery / Petrochemical industry with experience in Jetty / Tank Farm / Gantry units.</li> <li>Knowledge of fuel sector equipment.</li> <li>Knowledge of the refinery's offsite facilities and procedures.</li> </ul> <p><strong>Skills:</strong></p> <ul> <li>Good functional knowledge of DCS.</li> <li>Good knowledge of relevant operations, HSE requirements, Oil/Gas process and systems procedures and practices.</li> <li>Ability to perform as a team player.</li> <li>Self-motivated and dependable, demonstrating strong initiative.</li> <li>Ability to deal with change and demonstrate flexibility as required.</li> </ul> <h4>Key interactions</h4> <p><strong>Internal:</strong> Department Managers, Operations Shift Staff, SCM, TSD, Maintenance, HSE, Fire</p> <p><strong>External:</strong> OQ, SIPC, Surveying Companies, ROP and Civil Defence, gas companies, other contractors and suppliers as required.</p> <h4>Notable working conditions</h4> <p>Field operations and office environment, moderate to intensive computer screen use.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<p><h4>About the role</h4> <p>At Pavago, one of our clients is hiring a tech support specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.</p> <p>This is a hands-on support role focused on:</p> <ul> <li>Technical troubleshooting</li> <li>Ticket resolution</li> <li>SaaS support operations</li> <li>User onboarding & access management</li> <li>Knowledge base documentation</li> <li>Customer support and issue escalation</li> </ul> <p>You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.</p> <p>If you enjoy:</p> <ul> <li>Solving technical problems</li> <li>Troubleshooting systems</li> <li>Helping users navigate software issues</li> <li>Working in fast-paced support environments</li> </ul> <p>This role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Technical support & troubleshooting</strong></p> <p>Respond to technical support requests through platforms such as:</p> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> </ul> <p>Troubleshoot:</p> <ul> <li>Login issues</li> <li>Password resets</li> <li>Connectivity problems</li> <li>SaaS platform errors</li> <li>Browser and system-related issues</li> </ul> <p>Resolve Level 1 & Level 2 support requests.</p> <p>Guide customers through troubleshooting steps using simple, non-technical language.</p> <p>Ensure users feel informed and supported throughout the resolution process.</p> <p><strong>Ticket management & escalation</strong></p> <p>Prioritize incoming tickets based on:</p> <ul> <li>Urgency</li> <li>SLA requirements</li> <li>Business impact</li> </ul> <p>Escalate complex issues to:</p> <ul> <li>Tier 2/3 Support</li> <li>DevOps</li> <li>Engineering teams</li> </ul> <p>Document:</p> <ul> <li>Troubleshooting steps</li> <li>Findings</li> <li>Reproduction details</li> <li>Escalation notes</li> </ul> <p>Maintain clean and accurate support documentation.</p> <p><strong>Basic system administration</strong></p> <p>Support:</p> <ul> <li>User provisioning</li> <li>Account setup</li> <li>Password resets</li> <li>Permissions management</li> </ul> <p>Assist with:</p> <ul> <li>Onboarding</li> <li>Offboarding</li> <li>Access control workflows</li> </ul> <p>Support:</p> <ul> <li>Windows</li> <li>macOS</li> <li>Linux environments</li> </ul> <p><strong>Knowledge base & documentation</strong></p> <p>Create and maintain:</p> <ul> <li>FAQs</li> <li>Troubleshooting guides</li> <li>Internal support documentation</li> </ul> <p>Identify recurring issues and document solutions.</p> <p>Improve first-contact resolution rates through stronger documentation and workflows.</p> <p><strong>Monitoring & issue detection</strong></p> <p>Use monitoring tools such as:</p> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <p>Monitor alerts and identify recurring technical issues proactively.</p> <p>Report trends and recurring incidents for long-term resolution and process improvement.</p> <p><strong>Cross-functional collaboration</strong></p> <p>Work closely with:</p> <ul> <li>QA</li> <li>Product</li> <li>Engineering</li> <li>DevOps teams</li> </ul> <p>Report:</p> <ul> <li>Bugs</li> <li>Feature requests</li> <li>Customer pain points</li> </ul> <p>Share customer feedback to improve product functionality and support operations.</p> <h4>What makes you a strong fit</h4> <ul> <li>Calm and professional under pressure</li> <li>Strong troubleshooting and problem-solving mindset</li> <li>Excellent communicator with empathy and patience</li> <li>Detail-oriented with strong documentation habits</li> <li>Comfortable working independently in remote support environments</li> <li>Focused on both technical resolution and customer experience</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <p>1–2+ years of experience in:</p> <ul> <li>Technical support</li> <li>IT helpdesk</li> <li>SaaS support</li> <li>Customer-facing troubleshooting</li> </ul> <p><strong>Technical skills</strong></p> <p>Experience with:</p> <ul> <li>Zendesk</li> <li>Jira</li> <li>ServiceNow</li> <li>Freshdesk</li> </ul> <p>Familiarity with:</p> <ul> <li>SaaS platforms</li> <li>Networking basics</li> <li>Operating systems</li> </ul> <p>Comfortable managing multiple systems and support queues simultaneously.</p> <p><strong>Communication skills</strong></p> <ul> <li>Strong written and verbal English communication</li> <li>Ability to explain technical issues clearly to non-technical users</li> <li>Strong multitasking and organizational skills</li> </ul> <h4>Nice to have</h4> <ul> <li>CompTIA A+ or Network+ certifications</li> <li>Experience supporting:</li> <ul> <li>APIs</li> <li>SaaS integrations</li> <li>Cloud-based platforms</li> </ul> <li>Familiarity with:</li> <ul> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> </ul> <li>Background in:</li> <ul> <li>SaaS</li> <li>IT services</li> <li>Technical customer support</li> </ul> </ul> <h4>Tools & platforms</h4> <ul> <li>Zendesk</li> <li>Jira Service Desk</li> <li>ServiceNow</li> <li>Freshdesk</li> <li>Datadog</li> <li>Splunk</li> <li>New Relic</li> <li>SaaS & cloud-based platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review support queues and prioritize urgent tickets</li> <li>Troubleshoot SaaS and technical support requests</li> <li>Resolve customer and internal system issues</li> <li>Escalate complex problems with detailed documentation</li> <li>Update FAQs and support documentation</li> <li>Collaborate with engineering and product teams on bugs and improvements</li> <li>Monitor support metrics and identify recurring issues</li> </ul> <p>In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.</p> <h4>Key metrics for success (KPIs)</h4> <ul> <li>First response time (FRT) within SLA</li> <li>First contact resolution (FCR) rate</li> <li>Reduced average resolution time (ART)</li> <li>Customer satisfaction (CSAT) scores</li> <li>Reduced recurring ticket volume</li> <li>Consistently updated documentation and knowledge base quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Exposure to modern SaaS and support environments</li> <li>Opportunity to work with:</li> <ul> <li>Support systems</li> <li>Monitoring tools</li> <li>Cloud platforms</li> <li>Technical troubleshooting workflows</li> </ul> <li>Strong growth path into:</li> <ul> <li>Tier 2 Support</li> <li>Systems Administration</li> <li>DevOps</li> <li>Customer Success Engineering</li> </ul> <li>Remote flexibility with collaborative technical teams</li> <li>Opportunity to improve systems, documentation, and support operations</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with Pavago recruiter</li> <li>Practical troubleshooting exercise</li> <li>Client interview with support / engineering leadership</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy solving technical problems</li> <li>Thrive in customer-facing support environments</li> <li>Communicate clearly under pressure</li> <li>Want hands-on experience with SaaS and technical systems</li> </ul> <p>This is a strong opportunity to grow within technical support and modern SaaS operations.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><ul><li>Coordinating the full life-cycle of 3PL management including the onboarding process, performance management, and offboarding process while ensuring full compliance to the established process and procedures.</li><li>Fostering clear communication with 3PL via various engagement strategies i.e. business reviews, 3PL on-site visit, etc. to ensure 3PL’s compliance towards master agreement and established KPI’s/SLA’s.</li><li>Collaborate with 3PLs to track rider onboarding and ensure it is aligned with rider supply forecast and course-correct if offtrack.</li><li>Running and analyzing 3PL’s monthly performance report to provide insights on 3PL’s performance.&nbsp;</li><li>Monitoring and executing the necessary actions to elevate the 3PL’s performance.</li><li>Collaborate with local and regional supply teams to maintain rider supply forecast models ensure smooth logistics operations.</li><li>Collaborate with the Finance team to ensure accurate and timely payment of 3PL invoices on a monthly basis.</li><li>Monitoring partner’s feedback system and coordinating with internal stakeholders to resolve any escalations/issues related to 3PLs based on agreed escalation SLAs.</li><li>&nbsp;Support other stakeholders when required or as requested by Line Manager.</li></ul><br>What you need to be successful<br><ul><li>Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field.</li><li>2+ years of experience in fleet management, logistics operations, 3PL/partner management, or supply chain roles.</li><li>Prior exposure to working with external partners, vendors, or contractors in a structured accountability framework is an added advantage.</li><li>Experience in a high-growth, fast-paced environment such as food delivery, ride-hailing, e-commerce, or last-mile logistics</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication, negotiation, and stakeholder influencing skills with fluency in English &amp; Arabic language skills.</li><li>Proficiency in data reporting tools (Excel, Google Sheets, dashboards) for performance tracking</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<p><h4>Overview</h4> <p>An opportunity is available for an experienced LNG subject matter expert to support major brownfield modification and execution activities across onshore LNG facilities in Oman and Qatar. This role focuses on construction planning, execution sequencing, and operational interface management within live plant environments.<br> You will act in a key advisory capacity, supporting EPC execution while ensuring safe, efficient, and well-coordinated delivery in complex operational settings.</p> <h4>Key responsibilities</h4> <ul> <li>Provide subject matter expertise across LNG brownfield execution and modification works</li> <li>Support demolition, revamp, and major facility modification activities</li> <li>Develop construction sequencing and execution logic aligned with isolations and area handovers</li> <li>Link execution sequencing to work packs, job cards, and field execution plans</li> <li>Review and support planning of SIMOPS activities within live operating environments</li> <li>Ensure effective application of PTW systems, isolations, and operational constraints</li> <li>Assess constructability including access, lifting strategies, and logistics planning</li> <li>Provide field-based input into execution planning and readiness reviews</li> <li>Review EPC execution strategies and provide guidance from an owner's perspective</li> <li>Challenge and validate contractor plans to ensure safe and efficient delivery</li> <li>Coordinate with operations teams, EPC contractors, and internal stakeholders</li> <li>Support site-based execution planning and problem solving during implementation</li> </ul> <h4>Requirements</h4> <ul> <li>Strong experience in LNG brownfield projects within oil and gas facilities</li> <li>Demonstrated background in demolition, revamp, and modification scopes</li> <li>Strong construction planning capability, including sequencing and workpack development</li> <li>Practical understanding of PTW systems, isolations, and SIMOPS environments</li> <li>Hands-on site experience in construction or execution environments</li> <li>Strong knowledge of constructability, lifting operations, and logistics constraints</li> <li>Experience working with major oil and gas operators preferred</li> <li>Strong communication, coordination, and stakeholder management skills</li> <li>Ability to work in high-pressure, live plant environments</li> <li>Owner's mindset with ability to influence EPC contractors and execution teams</li> <li>Willingness and ability to mobilise to Qatar at short notice</li> </ul> <h4>Additional information</h4> <ul> <li>Exposure to major LNG brownfield operations</li> <li>Role requires significant site-based involvement across Oman and Qatar</li> <li>Fast mobilisation required</li> </ul></p><p></p>

<p><h4>Overview</h4> <p>An opportunity is available for an experienced LNG subject matter expert to support major brownfield modification and execution activities across onshore LNG facilities in Oman and Qatar. This role focuses on construction planning, execution sequencing, and operational interface management within live plant environments.<br> You will act in a key advisory capacity, supporting EPC execution while ensuring safe, efficient, and well-coordinated delivery in complex operational settings.</p> <h4>Key responsibilities</h4> <ul> <li>Provide subject matter expertise across LNG brownfield execution and modification works</li> <li>Support demolition, revamp, and major facility modification activities</li> <li>Develop construction sequencing and execution logic aligned with isolations and area handovers</li> <li>Link execution sequencing to work packs, job cards, and field execution plans</li> <li>Review and support planning of SIMOPS activities within live operating environments</li> <li>Ensure effective application of PTW systems, isolations, and operational constraints</li> <li>Assess constructability including access, lifting strategies, and logistics planning</li> <li>Provide field-based input into execution planning and readiness reviews</li> <li>Review EPC execution strategies and provide guidance from an owner's perspective</li> <li>Challenge and validate contractor plans to ensure safe and efficient delivery</li> <li>Coordinate with operations teams, EPC contractors, and internal stakeholders</li> <li>Support site-based execution planning and problem solving during implementation</li> </ul> <h4>Requirements</h4> <ul> <li>Strong experience in LNG brownfield projects within oil and gas facilities</li> <li>Demonstrated background in demolition, revamp, and modification scopes</li> <li>Strong construction planning capability, including sequencing and workpack development</li> <li>Practical understanding of PTW systems, isolations, and SIMOPS environments</li> <li>Hands-on site experience in construction or execution environments</li> <li>Strong knowledge of constructability, lifting operations, and logistics constraints</li> <li>Experience working with major oil and gas operators preferred</li> <li>Strong communication, coordination, and stakeholder management skills</li> <li>Ability to work in high-pressure, live plant environments</li> <li>Owner's mindset with ability to influence EPC contractors and execution teams</li> <li>Willingness and ability to mobilise to Qatar at short notice</li> </ul> <h4>Additional information</h4> <ul> <li>Exposure to major LNG brownfield operations</li> <li>Role requires significant site-based involvement across Oman and Qatar</li> <li>Fast mobilisation required</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Acciona-Sogex</strong> is recruiting <strong>on behalf of a prestigious client</strong> for an experienced <strong>Head of Business Development &amp; Research</strong> based in Muscat, Oman.</p><br><br><p>This is an exciting opportunity for a senior investment professional to lead strategic business development, investment research, and portfolio management initiatives within a dynamic investment environment. The successful candidate will be responsible for driving investment strategies, overseeing portfolio performance, identifying growth opportunities, and leading a high-performing team. The role is based in Muscat and offers the opportunity to contribute to the long-term success of a well-established organisation.</p><br><br>Key Responsibilities<ul><li>Lead the Business Development &amp; Research function and provide strategic direction.</li><li>Oversee investment research, financial modelling, and equity valuation activities.</li><li>Monitor and evaluate portfolio performance, providing strategic recommendations to senior leadership.</li><li>Identify business growth opportunities and support investment decision-making.</li><li>Conduct financial, commercial, and market analysis to support strategic initiatives.</li><li>Develop executive reports, presentations, and investment recommendations.</li><li>Build and maintain relationships with internal and external stakeholders.</li><li>Lead, mentor, and develop a team of investment and research professionals.</li></ul>Requirements<ul><li>Bachelor's Degree in <strong>Finance, Business Administration, Economics, Investment Management</strong>, or a related discipline (Master's degree or MBA is an advantage).</li><li><strong>Minimum 15 years of relevant experience</strong> in investment management, corporate finance, private equity, sovereign wealth funds, asset management, or strategic investment.</li><li>Proven experience leading business development, investment research, and portfolio management functions.</li><li>Strong expertise in <strong>financial modelling, investment analysis, company valuation, and portfolio performance management</strong>.</li><li>Demonstrated leadership experience managing multidisciplinary teams and senior stakeholders.</li><li>Excellent commercial acumen with the ability to identify and evaluate investment opportunities.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Advanced proficiency in <strong>Microsoft Office</strong>, particularly Excel and PowerPoint; experience with <strong>Bloomberg or similar financial platforms</strong> is highly desirable.</li><li>Excellent written and verbal communication skills in <strong>English</strong>; <strong>Arabic language skills are advantageous</strong>.</li></ul>What's on Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to work with a prestigious organisation on strategic investment initiatives.</li><li>Long-term career development opportunities.</li><li>Collaborative and professional working environment.</li><li>Exposure to high-profile investment and business development projects.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are supporting a hospitality investment and asset management group in Oman with the appointment of a Technical Asset Manager . This is an excellent opportunity for a technical hospitality professional to join an owner-side asset management function and support the maintenance, condition, technical performance, and long-term value of a hotel portfolio. Role Overview The Technical Asset Manager will be responsible for planning, monitoring, and controlling maintenance, facilities operations, and technical asset management activities across operating hotel assets and shareholder properties. The role will work closely with hotel operators, General Managers, engineering teams, consultants, contractors, service providers, specialist vendors, and internal stakeholders to ensure that hotel assets are well maintained, compliant, cost-controlled, and aligned with ownership objectives. This is a portfolio-level technical asset management role. The successful candidate will support CAPEX planning, Property Improvement Plans, asset condition reviews, lifecycle maintenance planning, contractor performance, technical reporting, and operational readiness across existing assets, renovations, handovers, and hotel pre-opening or transition phases.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, preferably Mechanical, Electrical, Civil, Facilities Management, or another relevant technical discipline.</p><p>6 10 years of relevant experience in hotel engineering, technical asset management, facilities management, maintenance planning, project coordination, or owner-side asset operations.</p><p>Proven exposure to hotel operations, multi-asset portfolios, CAPEX planning, Property Improvement Plans, contractor management, and asset condition reviews.</p><p>Strong technical understanding of hotel engineering, building systems, maintenance standards, asset condition assessment, and lifecycle planning.</p><p>Experience reviewing and monitoring OPEX, CAPEX, renovation, upgrade, and property improvement works.</p><p>Strong understanding of HSE standards, statutory compliance, technical standards, and contractor management requirements.</p><p>Strong project and stakeholder management skills, with the ability to work effectively with hotel operators, General Managers, engineering teams, consultants, contractors, vendors, and internal teams.</p><p>Hands-on and execution-oriented approach, with strong cost awareness, attention to detail, and the ability to manage multiple hotel assets, urgent maintenance matters, and CAPEX works.</p><p>Professional certifications such as PMP, CFM, FMP, hospitality engineering, asset management, or equivalent would be an advantage.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for: GL monitoring, controls, substantiation and reconciliation Compliance with Oman VAT Law Finance Project support role Finance strategy enabler Others Principal Accountabilities: o Support in the implementation of Projects, Automations and Process enhancements under the finance department domain o Act as single point of contact for Strategic initiatives related to finance department and as an enabler for supporting the initiatives of other departments of the bank o Ensure accounting policies and procedures are fully documented and updater o Monitoring Banks General ledger,Substantiation,Reconciliation and controls over balances and GL parameterization. This will include among other things balance proofing, overdue analysis ageing, cleanup of balances,documentation, follow up and issue resolution, system parametrization review and control, presentation deck preparation etc. o Ensuring timely and accurate circulation of internal MIS decks on Other assets, Other Liabilities, routing accounts, control and suspense accounts o Address and resolve queries from auditors, management and other business departments. Provide support for preparation of statutory accounts and interim accounts VAT compliance Comply with the regulatory requirements related to the VAT law, such as: Preparation of Monthly/Quarterly control reports Reconciliation of VAT and General ledger balances across multiple systems Preparation and submission of monthly / quarterly VAT returns Computation of Input Tax Credit ratio Payment of VAT liability to Tax authorities Passing of relevant VAT related accounting entries Respond to VAT related queries from businesses, compliance, auditors, Tax authorities, etc. Documentation and record management: Coordinate VAT Audits and handle Adhoc queries from Tax authorities Provide full support on other AdHoc requirements related to the profile Support in internal back up and succession planning for finance units Personnel Specifications: Bachelor Accounting, Finance and Chartered Accountant Experience in banking / financial services industry Good managerial and functional skills Strong in Excel, Power point, and other IT tool skills</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor Accounting, Finance and Chartered Accountant Experience in banking / financial services industry Good managerial and functional skills Strong in Excel, Power point, and other IT tool skills</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and oversee all commercial, feedstock sourcing, crude supply, logistics, and contract management activities for the business. Develop and execute commercial strategies that optimize profitability, secure reliable feedstock supply and product sales, strengthen stakeholder relationships, and ensure compliance with corporate governance and regulatory requirements.</p><p>Deliver comprehensive planning and execution of end-to-end commercial refining business in terms of crude oil purchases and products sales-related tasks under the direct supervision of head of Commercial</p><p>The position will act in accordance with the OQ8 s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Oman s government &amp; other legal justifications, and best international practices in consonance with national objectives.</p><p>Tasks and Responsibilities:</p><p>Lead, manage, and coordinate the Commercial Team, including Crude Supply and Product Commercial functions, ensuring alignment with the Company's strategic, operational, and financial objectives.</p><p>Develop and implement integrated commercial strategies covering feedstock procurement, refinery optimization, product commercialization, and margin enhancement across the entire refining value chain.</p><p>Oversee crude oil sourcing, supply portfolio management, and feedstock optimization activities to ensure security of supply, cost competitiveness, and operational reliability.</p><p>Direct product commercialization activities, including domestic and international sales strategies, customer relationship management, product placement, and market development initiatives.</p><p>Establish and maintain strategic relationships with crude suppliers, product customers, traders, national oil companies, government entities, terminal operators, logistics providers, and key industry stakeholders.</p><p>Lead all major commercial negotiations and oversee the drafting, review, execution, and management of crude supply agreements, product sales agreements, storage contracts, logistics agreements, and other commercial arrangements.</p><p>Ensure optimization of refinery margins by balancing feedstock economics, refinery yields, product market opportunities, logistics costs, and commercial risks.</p><p>Provide commercial leadership in pricing methodologies, crude and product valuation, formula pricing, market indexation, risk management, futures markets, and hedging strategies.</p><p>Monitor and analyze regional and international crude oil, refined products, freight, and logistics markets and provide strategic recommendations to maximize commercial value.</p><p>Guide the Commercial Team in identifying and developing new business opportunities, strategic partnerships, trading opportunities, and revenue enhancement initiatives.</p><p>Oversee end-to-end supply chain interfaces between Crude Supply, Refinery Planning, Operations, Product Marketing, Logistics, and Shipping functions to ensure seamless execution of commercial activities.</p><p>Ensure effective management of crude receipts, inventory positions, product lifting schedules, vessel nominations, logistics activities, and contractual obligations.</p><p>Provide strategic direction and governance for all quantity and quality assurance activities involving surveyors, laboratories, terminals, vessels, and inspection companies.</p><p>Lead commercial support for refinery optimization initiatives by ensuring alignment between crude procurement strategies and product marketing requirements.</p><p>Oversee customs compliance, import and export requirements, duty exemptions, regulatory approvals, and documentation processes related to crude and product transactions.</p><p>Manage and resolve commercial disputes and claims involving suppliers, customers, service providers, and counterparties, including pricing disputes, quantity and quality claims, demurrage, contractual non-performance, and settlement negotiations.</p><p>Ensure compliance with applicable laws, regulations, commercial governance standards, Incoterms (ICC Rules), sanctions requirements, and international trade practices.</p><p>Lead tendering processes, commercial evaluations, supplier/customer selection, bid analysis, and contract award recommendations in accordance with approved governance processes.</p><p>Develop and oversee commercial performance dashboards, KPIs, market intelligence reports, supply-demand analyses, and management reporting systems.</p><p>Assess commercial, operational, market, contractual, and business continuity risks and establish appropriate mitigation and contingency plans.</p><p>Act as the principal commercial interface between the Company and external stakeholders, while ensuring effective collaboration with Legal, Finance, Planning, Operations, Supply Chain, HSE, and Executive Management.</p><p>Provide commercial support and strategic advice to senior management on business development initiatives, investment opportunities, major projects, and complex commercial transactions.</p><p>Mentor, coach, and develop Commercial Team members, ensuring effective knowledge transfer, succession planning, capability development, and a high-performance culture.</p><p>Drive continuous improvement, digitalization, and optimization of commercial processes, systems, controls, and reporting tools.</p><p>Ensure all commercial activities are conducted in accordance with the Company's Mission, Vision, Values, HSE requirements, corporate governance framework, and ethical standards while supporting long-term business growth and profitability.</p><p>Develop and manage refinery product hedging policy with appointed banks and ensure OQ8 board mandate on hedging is executed.</p><p>Key interactions</p><p>Internal: (internal stakeholders) COO Office, Operations, Maintenance, Technical Services and HSSE Functional Management, Commercial Team, SCM, Finance, People, etc.</p><p>External: (External Stakeholders) Crude Oil and product traders, logistics companies, surveyors, agents, all commercial interfaces, government representatives, 3rd party contractors, etc. Notable Working Conditions. Office environment and Filed operations. Moderate to intensive computer screen use. Sporadic travel to operational areas where company operates</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education requirements Bachelor s Degree in Business (Marketing / Administration / Supply Chain), Engineering or related field.</p><p>MBA in Business, preferred.</p><p>Language requirements Excellent knowledge of written, read, and spoken English (required)</p><p>Background and experience</p><p>10 years of total experience of which over 5 years in Oil &amp; Gas industry</p><p>8 years of relevant experience in commercial, trading, logistics, market analysis, strategy, and business development</p><p>Previous work experience in GCC countries/companies</p><p>In depth knowledge of and hands-on experience with business operations in petrochemical/refinery projects, preferably in Oman and/or GCC</p><p>Experience of working for an International Joint Venture project</p><p>Excellent knowledge in Commercial &amp; Contracts aspects</p><p>Must have the potential to lead the future commercial activities of OQ8 with the capability to successfully complete actions in the project implementation and operational phases</p><p>Focus on maximizing economics/value</p><p>Good understanding of operational planning, reporting, scheduling of downstream sector activities (working with refinery planning, terminal operator, vessel/berth operations, government affairs, external service providers, among others)</p><p>Expertise in budgeting and cost control</p><p>Comprehensive knowledge about various pricing platforms (e.g. Platts, Argus, DME etc.) and market consultants (IHS, ICIS, Woodmac, Argus web portals) with ability to extract/synthesize/analyze data and information</p><p>Develop and maintain data models.</p><p>Soft &amp; Leadership</p><p>Strong Communication skill verbal and written</p><p>Commercially Driven with strong business acumen</p><p>Analytical / Quantitative / IT Skills</p><p>Negotiation skills and Commercial Acumen</p><p>Decision Making &amp; Judgement, critical thinking</p><p>Personal and Team Accountability</p><p>Accurate Reporting skills</p><p>Effective planning and organizing skills</p><p>Effective Communication skills</p><p>Problem Solving Skills</p><p>Results orientation strong drive and motivation</p><p>Planning and organizing, capable of working with little supervision</p><p>Exercising influences, developing solid working relationships</p><p>Work Prioritization even under changing business priorities</p><p>Customer and stakeholder focus.</p><p>Technical:</p><p>Familiarization of SAP or Oracle</p><p>Computer knowledge in MS Office applications like MS Word, MS Excel, Power Point, MS-Visio etc. solutions.</p><p>Well-versed and hands-on experience with Incoterms (ICC Rules) in oil market &amp; trading</p><p>Stakeholder Management (internal / external); development &amp; implementation the commercial strategy for the OQ8 project</p><p>Tendering and contracts management</p><p>Negotiate &amp; develop new strategies for feed stock sourcing that favors OQ8 margins</p><p>Lead, coach, and develop the commercial team, including Senior Commercial Experts and Commercial Specialists.</p><p>Ensure commercial practices while complying with industry norms, int l, and local regulatory requirements</p><p>Ensure strong interface / networking / relationships with all the relevant stakeholders for a smooth and seamless OQ8 commercial activity</p><p>Identify, plan, present and develop revenue growth opportunities for the Company</p><p>Analysis of regional and global crude oil and refined product markets including fundamental analysis, pricing and logistics.</p><p>Knowledge in market intelligence, economic evaluations, and strategic recommendations to senior management.</p><p></p></section>

<p><b>Role Purpose:</b></p> <p>To lead, develop, and continuously enhance OETC's Talent Planning function by designing, implementing, and governing integrated talent planning frameworks that strengthen organisational capability, foster a high performance culture, and ensure sustainable leadership and talent pipelines. The role is accountable for the strategic planning, governance, and continuous improvement of performance management, competency management, succession planning, talent reviews, career development, mobility, and talent analytics, ensuring alignment with OETC's business strategy and organisational objectives.</p> <p><b><br></b></p><p><b>Responsibilities</b></p> <p> Develop and implement the OETC Talent Planning Strategy aligned with the business plan, Oman Vision 2040, and NAMA Group guidelines.</p> <p> Lead and continuously enhance OETC's Performance Management Framework, ensuring alignment with corporate objectives, organisational priorities, and leading practices. </p> <p> Manage the end-to-end Performance Management cycle, including Objective setting, KPI cascading, mid-year reviews, annual appraisals, moderation, calibration, and performance reporting. </p> <p> Champion a high-performance culture by embedding continuous performance conversations, accountability, coaching, feedback, recognition, and performance ownership across the organisation </p> <p> Develop, implement, and continuously enhance OETC's Competency Framework covering technical, behavioural, leadership, and functional competencies, ensuring integration across the talent lifecycle. </p> <p> Lead organisation-wide Succession Planning by identifying critical positions, assessing successor readiness, facilitating succession reviews, and developing succession strategies and development plans. </p> <p> Facilitate Talent Review and Calibration sessions to identify high potential employees, strengthen leadership pipelines, and support objective talent decisions. </p> <p> Develop and maintain Career Development frameworks, career advancement, and Individual Development Plans (IDPs) to support employee growth and organisational capability. </p> <p> Develop, implement, and continuously enhance OETC's Mobility Framework to facilitate the effective deployment of talent, support career development, address business capability requirements, and strengthen organisational agility. </p> <p> Partner with the Learning &amp; Development Section to ensure learning interventions address competency gaps, succession priorities, performance outcomes, and organisational capability requirements.</p> <p> Develop Talent Planning dashboards and workforce analytics to provide leadership with insights into organisational performance, succession readiness, capability gaps, mobility, talent risks, and workforce trends. </p> <p> Develop, maintain, and continuously improve Talent Planning policies, procedures, governance documents, standards, and operating frameworks.</p> <p> Support Workforce Planning and Organisation Development initiatives by providing strategic talent insights, capability analysis, and evidence-based recommendations.</p> <p> Coach, mentor, and develop the Talent Planning team to build a strategically capable, high-performing function.</p> <p> Knowledge and Understanding of the Asset Management, QHSE Management System and IT Security Standard Requirements according to Integrated Management System (IMS), ISO 55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix.</p> <p><b><br></b></p><p><b>Job Qualifications and Experience </b></p> <p>Minimum Qualifications</p> <p> Bachelor's Degree in Human Resources, Business Administration, Organizational Psychology, Management, or a related discipline. </p> <p> Professional certification such as CIPD, SHRM, PHR, or SPHR is preferred.</p> <p> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Tech Support Specialist (SaaS, Helpdesk, IT Support &amp; Troubleshooting) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role At Pavago, one of our clients is hiring a Tech Support Specialist to provide technical troubleshooting and support across SaaS platforms, internal systems, hardware, and customer-facing applications.<br> This is a hands-on support role focused on: Technical troubleshooting Ticket resolution SaaS support operations User onboarding &amp; access management Knowledge base documentation Customer support and issue escalation You’ll act as the frontline technical resource helping customers and internal users resolve issues quickly, professionally, and efficiently.<br> If you enjoy: solving technical problems troubleshooting systems helping users navigate software issues working in fast-paced support environments this role is a strong fit.<br> What You’ll Own Technical Support &amp; Troubleshooting Respond to technical support requests through platforms such as: Zendesk Freshdesk Jira Service Desk ServiceNow Troubleshoot: login issues password resets connectivity problems SaaS platform errors browser and system-related issues Resolve Level 1 &amp; Level 2 support requests Guide customers through troubleshooting steps using simple, non-technical language Ensure users feel informed and supported throughout the resolution process Ticket Management &amp; Escalation Prioritize incoming tickets based on: urgency SLA requirements business impact Escalate complex issues to: Tier 2/3 Support DevOps Engineering teams Document: troubleshooting steps findings reproduction details escalation notes Maintain clean and accurate support documentation Basic System Administration Support: user provisioning account setup password resets permissions management Assist with: onboarding offboarding access control workflows Support: Windows macOS Linux environments Knowledge Base &amp; Documentation Create and maintain: FAQs troubleshooting guides internal support documentation Identify recurring issues and document solutions Improve first-contact resolution rates through stronger documentation and workflows Monitoring &amp; Issue Detection Use monitoring tools such as: Datadog Splunk New Relic Monitor alerts and identify recurring technical issues proactively Report trends and recurring incidents for long-term resolution and process improvement Cross-Functional Collaboration Work closely with: QA Product Engineering DevOps teams Report: bugs feature requests customer pain points Share customer feedback to improve product functionality and support operations What Makes You a Strong Fit Calm and professional under pressure Strong troubleshooting and problem-solving mindset Excellent communicator with empathy and patience Detail-oriented with strong documentation habits Comfortable working independently in remote support environments Focused on both technical resolution and customer experience Requirements (Must-Have) Experience 1–2+ years of experience in: Technical Support IT Helpdesk SaaS Support Customer-Facing Troubleshooting Technical Skills Experience with: Zendesk Jira ServiceNow Freshdesk Familiarity with: SaaS platforms networking basics operating systems Comfortable managing multiple systems and support queues simultaneously Communication Skills Strong written and verbal English communication Ability to explain technical issues clearly to non-technical users Strong multitasking and organizational skills Nice to Have CompTIA A+ or Network+ certifications Experience supporting: APIs SaaS integrations cloud-based platforms Familiarity with: Datadog Splunk New Relic Background in: SaaS IT services technical customer support Tools &amp; Platforms Zendesk Jira Service Desk ServiceNow Freshdesk Datadog Splunk New Relic SaaS &amp; cloud-based platforms What a Typical Day Looks Like Review support queues and prioritize urgent tickets Troubleshoot SaaS and technical support requests Resolve customer and internal system issues Escalate complex problems with detailed documentation Update FAQs and support documentation Collaborate with engineering and product teams on bugs and improvements Monitor support metrics and identify recurring issues In short: You are the first line of technical support — helping users stay productive while ensuring issues are resolved quickly, clearly, and professionally.<br> Key Metrics for Success (KPIs) First Response Time (FRT) within SLA First Contact Resolution (FCR) rate Reduced Average Resolution Time (ART) Customer Satisfaction (CSAT) scores Reduced recurring ticket volume Consistently updated documentation and knowledge base quality Why This Role Stands Out Exposure to modern SaaS and support environments Opportunity to work with: support systems monitoring tools cloud platforms technical troubleshooting workflows Strong growth path into: Tier 2 Support Systems Administration DevOps Customer Success Engineering Remote flexibility with collaborative technical teams Opportunity to improve systems, documentation, and support operations Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Troubleshooting Exercise Client Interview with Support / Engineering Leadership Offer &amp; Background Verification Apply Now If you: enjoy solving technical problems thrive in customer-facing support environments communicate clearly under pressure want hands-on experience with SaaS and technical systems this is a strong opportunity to grow within technical support and modern SaaS operations.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Responsable Conduite du Changement Division Support et Services F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Vous êtes prêt-e à décoller avec nous ? Rejoignez l'équipe Safran Aircraft Engines : leader mondial dans la conception, la fabrication et la maintenance de moteurs d'avions civils et militaires. Ensemble, nous façonnons un avenir durable pour l'aviation et permettons à nos clients de voler en toute sécurité. <br>Ce que nous accomplirons ensemble : <br>En tant que Responsable Conduite du Changement de la Division Support et Services, vous aurez un rôle clé pour accompagner la transformation de la division. Vous rejoindrez une équipe composée de Black Belt et de pilotes de transformation qui évoluent dans une division où l'augmentation d'activité et les challenges sont très importants. L'équipe accompagne les transformations lean-sigma, les sujets transverses et la conduite du changement sur les projets majeurs en France et à l'international<br>En tant que Responsable conduite du changement, les deux principales missions sont d'accompagner le changement sur des projets, de structurer l'activité avec une petite équipe à construire :<br>- Structurer les démarches conduites du changement à appliquer en fonction de la complexité des projets, des impacts de la transformation et des personnes concernées<br>- Recruter et piloter l'équipe (3 personnes prévues)<br>- Répondre aux besoins de la division sur la conduite du changement, promouvoir et identifier des sujets potentiels liés aux transformations organisationnelles, digitales, data… dans un environnement international<br>- Mettre en place les KPI mesurant la performance de la conduite du changement <br>- Capitaliser le savoir faire <br>- Mener ou faire mener par l'équipe l'accompagnement du changement sur les projets majeurs. Piloter des sous-traitants sur ce sujet si nécessaire<br>- Faire monter en maturité les acteurs progrès sur la conduite du changement. Proposer et animer des sensibilisations et formations en conduite de changement,<br>- Echanger et contribuer à la démarche conduite du changement de Safran Aircraft Engines avec l'équipe Transformation et Progrès central</p><br><br><p>Une partie de ce que nous vous offrons : <br>- Un équilibre vie pro/vie perso : Accord télétravail (maximum 2j), dispositif d'Action Logement, politique parentalité, dispositif pour les proches aidants et initiatives bien-être. <br>- Une rémunération attractive sur 13 mois, épargne salariale, compte épargne temps, intéressement et participation avec abondement. <br>- Sécurité et santé : mutuelle et prévoyance familiale, programme renforcé sur la prévention pour assurer la sécurité de tous, service médical sur place. <br>- Mobilité douce : facilité de transport : navettes Safran, participation partielle aux abonnements de transport, dispositif de covoiturage. <br>- Un cadre de travail pensé pour vous et vigilant de notre environnement : site handi-accueillant, espaces de travail agréables et adaptables ergonomiquement, restaurants d'entreprise à prix réduit, bornes électriques, salle de sport sur place, conciergerie, CSE attractif… </p><br><br><p>- Vous avez plusieurs expériences en conduite de changement. <br>- Idéalement BB, vous connaissez les méthodologie Lean 6 Sigma. <br>- Ecoute active, ouverture d'esprit, force de conviction et leadership, dynamisme, autonomie<br>- Capacité à structurer et management<br>- Capacité à communiquer et à transformer <br>- Maîtrise des outils d'analyse et de mise en forme de datas (Power BI)<br>- Vous êtes prêt-e à rejoindre notre site de Montereau-sur-le-Jard (77), en région parisienne, facilement accessible en voiture via l'A5/N104 ou grâce aux navettes Safran. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>LIEU&nbsp;: Neuilly sur Seine</p><br><p>Date&nbsp;: Janvier 2027</p><br><p>DUREE&nbsp;: 6 mois</p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin.&nbsp;</p><br><p>La Division Parfums Beauté poursuit le renforcement de ses capacités de pilotage de la performance financière et extra-financière, dans un contexte d’évolution continue des systèmes, des outils et des exigences réglementaires (CSRD, ESG). Rattaché(e) au Responsable Projets Finance &amp; Performance ESG, et en lien étroit avec les équipes Finance, Sustainability et la Direction des Systèmes d’Informations (SI), vous accompagnerez l’équipe Finance sur des sujets de Business Intelligence et de gestion de projets data. Vous serez au cœur des initiatives visant à renforcer l’analyse, la valorisation et le pilotage de la performance de la Division Parfums Beauté.</p><br><p>VOTRE IMPACT CHEZ CHANEL</p><br><ul><li><p><b>Participation aux projets Finance &amp; ESG</b>&nbsp;<b>:</b></p><br><ul><li><p>Soutenir l’équipe projets dans la gestion et le suivi des projets de transformation et d’optimisation des outils et process financiers (diagnostic, planification, documentation, validation des besoins métiers, tests, reporting).</p><br></li><li><p>Participer à la collecte, à la documentation et à la validation des besoins métiers auprès des équipes Finance et Sustainability.</p><br></li><li><p>Organiser et participer aux phases de tests utilisateurs (UAT), formaliser les plans de tests, suivre l’exécution et recenser les anomalies.</p><br></li><li><p>Assurer la remontée, le suivi et la résolution des incidents en lien étroit avec les équipes IT et les parties prenantes métiers.</p><br></li><li><p>Participer à la mise en place de process efficaces de gestion, transformation et valorisation de la donnée (data management, automatisation, amélioration continue).</p><br></li></ul></li><li><p><b>Accompagnement au changement &amp; formation</b></p><br><ul><li><p>Communication de projets : Concevoir et diffuser des supports de communication (présentations, newsletters, vidéos) pour accompagner le déploiement des projets finance auprès des équipes</p><br></li><li><p>Création de contenus : Réaliser des vidéos explicatives ou témoignages, rédiger des articles/newsletters, et concevoir des présentations visuellement attractives pour faciliter la compréhension et l’adhésion autour des nouveaux outils ou processus</p><br></li></ul></li></ul><p>CE QUE VOUS APPORTEREZ</p><br><ul><li><p>Étudiant(e) en formation supérieure (Bac +4/5), école de commerce, université, ou école d’ingénieur, avec une spécialisation en data, BI, gestion de projet ou finance</p><br></li><li><p>Première expérience en BI, gestion de projet ou data appréciée (stage, alternance…)</p><br></li><li><p>Maîtrise des outils BI (Power BI, Excel…)</p><br></li><li><p>Esprit analytique, rigueur et capacité à synthétiser</p><br></li><li><p>Sens de l’organisation, autonomie et goût pour le travail en équipe</p><br></li><li><p>Anglais professionnel (écrit et oral)</p><br></li></ul><p>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR</p><br><p>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant&nbsp;; où la création et l’humain sont au cœur des préoccupations.</p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br><p>De la singularité de chacun naît la richesse de nos équipes. CHANEL valorise la diversité sous toutes ses formes.</p><br> </div>

<p><h4>Job role and responsibilities:</h4> <p>Participates in preparing proposals for clients, including writing and coordinating with other colleagues.<br> Coordinates with other KPMG offices in multi-jurisdictional engagements and reviews inputs from such offices.<br> Ensures that risk processes are adhered to at all times; consults internally and with the risk team for deviations from standard engagement and client processes.<br> Build and sustain relationships with the client management team for the benefit of the firm and act as an ambassador and role model for the firm.<br> Act as a role model with colleagues and clients by living the values of the firm.<br> Manage multiple priorities for a variety of stakeholders both internal and external.<br> Identify and manage risks to ensure the firm’s risk management frameworks are implemented appropriately and effectively.<br> Show real interest and desire to understand clients, market features, and technical aspects while providing input into designing and implementing solutions alongside senior colleagues.<br> Identify areas for development and proactively seek opportunities for greater responsibility to increase skill set and build on existing strengths.<br> Enhance KPMG's reputation in the market by delivering high quality engagement work and project management, showing high attention to detail, and always managing risk.<br> Create a visible presence within KPMG and the external market, increasing interactivity across teams and with clients.</p> <h4>Relevant skills and behaviors:</h4> <p><strong>Core and technical skills</strong></p> <ul> <li>4-6 years of experience in indirect tax, more specifically value added tax (VAT) in the GCC region.</li> <li>Bachelor’s degree in accounting, finance or related fields with strong academic background.</li> <li>Strong academic background with ADIT, accounting, ACA, CPA, ACCA, masters in taxation or legal qualification or similar professional qualification is preferred.</li> <li>Knowledge and experience in indirect tax including VAT compliances, VAT advisory, VAT audit/assessments, tax due diligences etc. Experience in excise and customs duty are an added advantage.</li> <li>Basic knowledge of tax accounting, business development, client relationship and client management.</li> <li>Strong risk management knowledge and application including documentation, ability to escalate issues quickly to risk management specialists for resolution, incorporating risk management into the work environment such that it is a part of the inherent process of engagement delivery.</li> <li>Practice management skills including debtors, timesheets, billing, follow-up on recovery with clients.</li> <li>Excellent in professional report writing skills, including ability to write simple tax reports and opinions.</li> <li>Proven track record of building and maintaining lasting internal and external relationships.</li> <li>Strong numerical, analytical, strategic thinking and project management skills.</li> <li>Highly motivated, achievement-oriented, committed, self-starter and ability to prioritize work and cope with changing priorities while working independently and with a team.</li> <li>Personal drive and integrity to deliver results within tight deadlines.</li> <li>Commitment to high quality standards and a detail-oriented approach.</li> <li>Proficient in Microsoft Word, Excel and PowerPoint.</li> <li>Analytical, critical thinking; excellent in written and verbal communication skills.</li> <li>Fluent English – verbal and written, Arabic and other language skills are an added advantage.</li> </ul></p><p></p>

<p><h4>Position objective:</h4> <p>Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the store manager in various managerial tasks and taking charge in their absence. The assistant store manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.</p> <h4>Key responsibilities:</h4> <h4>Sales and customer focus:</h4> <ul> <li>Consider the needs of the customers at all times.</li> <li>Implement a high standard of customer focus within the store.</li> <li>Lead by example in all aspects of customer service.</li> <li>Actively seek ways to achieve or exceed shop sales targets.</li> <li>Ensure all members of the team have an understanding of KPIs and targets to be achieved.</li> <li>Ensure any promotional offers regarding stock are implemented within the store.</li> <li>Implement strategies effectively to drive sales in the store.</li> </ul> <h4>Store administration:</h4> <ul> <li>Regularly audit own store administration and resolve any issues.</li> <li>Implement, within own store, any changes in administration procedure positively and effectively.</li> <li>Collaborate with the store manager to set and achieve sales targets.</li> <li>Monitor sales performance and analyze key performance indicators (KPIs).</li> <li>Implement sales strategies to maximize revenue and meet business goals.</li> <li>Oversee inventory control and merchandising to optimize product availability.</li> <li>Ensure accurate stock levels through regular stock checks and replenishment.</li> <li>Ensure that the store layout and presentation align with brand standards.</li> </ul> <h4>Presentation and management:</h4> <ul> <li>Ensure the store has the correct stock package and required stock levels to maximize sales potential.</li> <li>Ensure high standards of visual merchandising and maintenance among all staff.</li> <li>Effectively communicate any changes in stock or store layout to all members of the team.</li> <li>Ensure that each member follows the retail standard.</li> <li>Maintain the back store operation and replenishment of the merchandise.</li> </ul> <h4>Staffing and team performance management:</h4> <ul> <li>Monitor/manage schedules for salesperson work hours, vacations, and days off.</li> <li>Resolve salesperson complaints and concerns and provide ongoing performance feedback; counsel salesperson when necessary.</li> <li>Encourage full participation of salespersons in creating store goals and developing plans.</li> <li>Ensure the store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the company.</li> <li>Maintain the leave records of the staff.</li> </ul> <h4>Security:</h4> <ul> <li>Ensure security procedures are adhered to throughout the store.</li> <li>Maintain a high standard of security awareness regarding stock and money within the store.</li> </ul> <h4>Other job deliverables:</h4> <ul> <li>Carry out corrective action/progressive discipline as necessary.</li> <li>Demonstrate dependability, reliability, and punctuality.</li> <li>Maintain strict confidence of all employee and employment-related information.</li> <li>Demonstrate the highest level of integrity and ethics in all decision-making processes.</li> </ul> <h4>Desired experience:</h4> <p>The ideal assistant store manager in a retail company should have 3+ years of progressive experience in a customer-centric role with strong management experience, leadership skills, and problem-solving skills. Proven success in enhancing customer engagement and achieving and exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.</p></p><p></p>