مهندس مكافحة حرائق - ظفار سلطنة عمان

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To provide comprehensive IT support in Salalah and surrounding grid stations by ensuring the availability, reliability, and performance of systems, network, hardware, and software, while upholding IT policies, security standards (ISO 27001), and exceptional customer service. Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within IT. Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must also be customer-oriented and patient to deal with difficult users. This role requires proactive actions to anticipate and explore creative solutions for improved user experience. The Help Desk main role will entail remote troubleshooting, speaking with end users over the phone, occasionally supporting users onsite, escalating issues, updating tickets, maintaining documentation, and assisting our Network Administrators and Senior IT Engineers with their client work.</p><p>Provide first and second-level IT support to users and ensure timely resolution of incidents and service requests. Manage and monitor incidents, service requests, and changes through the approved IT Service Management (ITSM) platform. Install, configure, maintain, and support end-user devices, operating systems, software applications, and peripheral equipment. Troubleshoot and resolve hardware, software, network, and system-related issues to ensure business continuity. Perform routine maintenance, system updates, patch management, and health checks to ensure reliable IT operations. Support the administration of user accounts, access rights, and Microsoft 365 services in accordance with approved policies and procedures. Act as the primary IT focal point for Salalah regional offices, grid stations, and associated facilities. Provide onsite support to regional offices and grid stations and support other regions when required. Support the implementation, deployment, and maintenance of IT infrastructure, systems, and technology solutions within the region. Maintain accurate records of IT assets and ensure compliance with asset lifecycle management processes. Coordinate with vendors, contractors, and service providers to support operational and project-related activities. Ensure compliance with OETC ICT policies, standards, procedures, and information security requirements. Support cybersecurity initiatives, vulnerability remediation activities, and ISO/IEC 27001 compliance requirements. Participate in business continuity and disaster recovery activities, including testing and service restoration exercises. Prepare and maintain technical documentation, operational reports, and knowledge-base articles. Contribute to IT projects, technology initiatives, technical evaluations, and continuous improvement activities. Promote excellent customer service and maintain effective working relationships with users and stakeholders. Maintain required technical and HSE certifications and comply with safety requirements for accessing operational sites and grid stations. Travel to OETC locations across Oman as required to support operational, maintenance, and project activities. Perform any other duties assigned by management in support of ICT operations and organizational objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications: Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or a related field. Professional Experience: Minimum of 3 5 years of experience in IT support, service desk operations.</p><p></p></section>

<p>نظرة عامة عن الشركة والوظيفة</p><p>شركة رائدة في قطاع خدمات التجميل تقدم حلولاً متكاملة وعالية الجودة لعملائنا في ظفار من خلال فروع ومراكز عمل متميزة. نبحث عن موظف أول في صالون تجميل للانضمام إلى فريقنا الديناميكي، بهدف الحفاظ على معايير احترافية عالية وتقديم خدمات تجميل استثنائية تلبي توقعات العملاء وتدعم نمو ونجاحات العلامة التجارية.</p><p>المسؤوليات والواجبات الرئيسية</p><ul><li>إجراء جلسات التجميل المتنوعة بمهنية عالية وفقاً للبروتوكولات المعتمدة ومعايير السلامة والتعقيم.</li><li>إرشاد وتدريب فريق الصالون والمساعدة في توزيع المهام اليومي لضمان سير العمل بسلاسة وكفاءة.</li><li>تقديم استشارات مهنية للعملاء وتحديد الاحتياجات وتوصية بالخدمات والمنتجات المناسبة.</li><li>إدارة جدول المواعيد والتأكد من رضا العملاء وتوثيق ملاحظاتهم والتعامل مع الشكاوى بشكل احترافي.</li><li>المساهمة في تحسين تجربة العميل من خلال الحفاظ على بيئة العمل النظيفة والمرتبة وتطبيق معايير الجودة.</li><li>متابعة ترندات التجميل والتقنيات الجديدة وتقديم الملاحظات لتحسين الخدمة.</li><li>التعاون مع فريق المبيعات والتسويق لتعزيز عروض الخدمات والمنتجات المتوفرة في الصالون.</li></ul><p>المؤهلات والمتطلبات</p><ul><li>المؤهل التعليمي: الثانوية العامة أو ما يعادلها.</li><li>الخبرة: من 2 إلى 10 سنوات في مجال التجميل والصالونات مع خبرة مثبتة في تقديم خدمات متعددة.</li><li>الإقامة: سلطنة عمان، محافظة ظفار.</li><li>إتقان إجراءات النظافة والتعقيم وسلامة العملاء والمواد المستخدمة.</li><li>مرونة في ساعات العمل والقدرة على التفاعل مع العملاء من مختلف الخلفيات.</li></ul><p>المهارات المطلوبة</p><ul><li>مهارات تواصل عالية وقدرة على بناء علاقة ثقة مع العملاء.</li><li>القدرة على الاستماع الفعّال وتقديم الاستشارات المهنية.</li><li>الدقة والاهتمام بالتفاصيل في تقديم الخدمات والحفظ على معايير الجودة.</li><li>مهارات إدارة الوقت والتنظيم والعمل ضمن فريق وتحت الضغط.</li><li>معرفة بأنواع المنتجات وطرق استخدامها بشكل آمن وفعال.</li></ul><p>الفوائد والمزايا</p><ul><li>راتب تنافسي مع حوافز بناء على الأداء والمبيعات.</li><li>تأمين صحي وتسهيلات بيئة عمل مناسبة.</li><li>فرص للتدريب والتطوير المهني داخل وخارج المؤسسة.</li><li>بيئة عمل احترافية وداعمة مع إمكانية التقدم الوظيفي.</li></ul><p>للانضمام إلى فريقنا، يرجى تقديم السيرة الذاتية مع خطاب تغطية يوضح مدى توافقك مع متطلبات الوظيفة وتفضيلاتك المهنية.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Quality Manager is responsible for leading all quality assurance, food safety, and regulatory compliance functions across AMDC's dairy manufacturing operations. The role ensures that products consistently meet Omani and international food safety standards, that HACCP-based management systems are implemented and maintained, and that the company's quality culture is embedded at every level of the operation. The Quality Manager reports directly to the AGM/ Acting CEO and works closely with the supply chain, production, and commercial teams.</p><p>KEY RESPONSIBILITIES :</p><ul><li>Lead and manage the Quality Assurance and Quality Control teams across plant and Milk Collection Centre (MCC) operations.</li><li>Design, implement, and maintain the company's Food Safety Management System (FSMS) in compliance with Omani Food Safety Law and international standards (ISO 22000 / HACCP).</li><li>Oversee all HACCP plans, Critical Control Point (CCP) monitoring, and corrective action processes.</li><li>Manage the QC laboratory: calibration schedules, test accuracy, raw milk acceptance criteria, and finished product release.</li><li>Conduct and coordinate internal audits, management reviews, and third-party certification audits.</li><li>Lead root cause analysis and CAPA (Corrective and Preventive Action) for non-conformances, customer complaints, and product recalls.</li><li>Establish and enforce raw milk quality specifications at Hajeef, Ghado, and Zeek MCCs; liaise with the CSCO on supplier quality performance.</li><li>Manage cold chain compliance; ensure pasteurization, chilling, and storage parameters are within validated limits.</li><li>Develop and deliver quality training programs for production and MCC staff.</li><li>Prepare quality KPI reports and present findings to the Acting General Manager monthly.</li><li>Ensure compliance with Oman Ministry of Agriculture, Fisheries &amp; Water Resources (MAFWR) and relevant municipal health authority requirements.</li><li>Support new product development (NPD) initiatives from a quality and food safety perspective.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Food Science, Food Technology, Dairy Science, Microbiology, or a related discipline. A Master's degree is an advantage.</li><li>Minimum 7 years of progressive experience in quality assurance within a food or dairy manufacturing environment.</li><li>Lead Auditor certification in ISO 22000, FSSC 22000, or equivalent GFSI-recognized scheme.</li><li>Formal HACCP training and practical implementation experience (mandatory).</li><li>Experience with Omani or GCC food safety regulations is strongly preferred.</li><li>Proven ability to manage and develop a technical team.</li><li>Proficiency in English; Arabic is an advantage.</li></ul><p>KEY COMPETENCIES :</p><ul><li>Technical rigour and attention to detail in laboratory and process environments.</li><li>Strong leadership and team development capability.</li><li>Analytical thinking and structured problem-solving (RCA / CAPA).</li><li>Clear communication with management, operational staff, and external auditors.</li><li>Ability to build a quality-first culture across diverse teams.</li></ul><p>AUTHORITY &amp; DECISION RIGHTS :</p><ul><li>Authority to place product on hold or initiate a product recall pending GM approval.</li><li>Authority to reject non-conforming raw milk or packaging materials.</li><li>Approval authority for QC laboratory procedures and HACCP documentation.</li></ul><p></p></section>

<p>Follow appropriate safety procedures for transporting goods. Check vehicles to ensure that mechanical, safety, and emergency equipment are in good working order. Maintain logs of working hours and of vehicle service and repair status. Obtain receipts or signatures for delivered goods. Check all load-related documentation to ensure that it is complete and accurate. Maneuver trucks into loading or unloading positions, following signals from the loading crew and checking that the vehicle and loading equipment are properly positioned. Read bills of landing to determine assignment details. Report vehicle defects, accidents, traffic violations, and damage to the vehicles. Keep records of materials and products transported. Position blocks and tie rope around items to secure cargo for transport. Clean, inspect the service vehicle. Operate equipment on the vehicle to load, unload, or disperse cargo materials. Assist in loading and unloading the truck manually. Ensure safe handling practices at all times to prevent damage to equipment and materials, injuries and downtimes.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Holds a valid Heavy driving license appropriate to the weight and type of vehicle used.</li><li>At least 1 year of related experience required</li><li>No specific amount of formal education required.</li><li>English / Arabic speaking ability required.</li><li>Skills</li><li>Able to work under pressure.</li><li>Service-oriented and dependable.</li><li>Able to work systematically and safely.</li><li>Note: This job is under MoL wage support</li></ul>

<p>Report to production shift supervisors and follow their instructions. Responsible for attaining smooth and trouble-free operation of the plant. Continuous monitoring of all equipment and machinery for smooth running. Ensure good housekeeping and a safe work environment Maintain all records of the conditioning plant. Suggest/implement improvements and modification process. Maintain safety and environmental standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma in Mechanical Engineering Prefer who have experience in PET resin polymerization plant. English language ability required Priority to the Dhofar Region. Note: This job is under MoL wage support.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and manage the organization's Information and Cybersecurity function across Information Technology (IT), Information and Communication Technology (ICT), Operational Technology (OT), and SCADA environments. Ensure the confidentiality, integrity, and availability of information assets by establishing effective governance, risk management, compliance, security operations, and cyber resilience capabilities. The role is responsible for developing and implementing cybersecurity strategies, frameworks, policies, controls, and monitoring mechanisms to protect the organization from evolving cyber threats while ensuring compliance with regulatory and industry requirements.</p><p>Key Responsibilities</p><p>Cybersecurity Strategy and Governance</p><ul><li>Develop and implement the organization's cybersecurity strategy aligned with corporate objectives.</li><li>Establish and manage cybersecurity governance frameworks, policies, standards, and procedures.</li><li>Present cybersecurity risks, trends, and strategic initiatives to executive management.</li></ul><p>Cybersecurity Risk Management</p><ul><li>Identify, assess, and monitor cybersecurity risks and vulnerabilities.</li><li>Develop and oversee risk treatment plans and mitigation strategies.</li><li>Maintain the cybersecurity risk register and reporting framework.</li><li>Lead risk assessments and mitigation activities across IT, ICT, OT, Industrial Control Systems (ICS), and SCADA environments, ensuring the protection of critical infrastructure, control systems, IoT devices, and field assets.</li></ul><p>Compliance and Regulatory Requirements</p><ul><li>Ensure compliance with applicable cybersecurity regulations, standards, and frameworks, including ISO 27001, SCADA cybersecurity standards, Oman Investment Authority (OIA) requirements, and other relevant regulations.</li><li>Coordinate internal and external cybersecurity audits.</li><li>Monitor regulatory developments and implement new requirements.</li><li>Represent the organization before regulators, government entities, auditors, and industry forums to ensure alignment with emerging obligations and requirements.</li><li>Ensure adherence to industry best practices and regulatory standards.</li></ul><p>Security Architecture and Technical Controls</p><ul><li>Review and approve security architectures and technical controls across IT, OT, ICS, and SCADA environments to ensure resilience, reliability, and compliance.</li><li>Oversee the implementation of security controls and technical safeguards.</li><li>Evaluate and approve appropriate cybersecurity technologies and solutions.</li><li>Ensure cybersecurity requirements are integrated throughout project lifecycles, including governance and risk management in digital transformation and infrastructure initiatives.</li></ul><p>Security Operations and Incident Response</p><ul><li>Ensure effective detection, investigation, response, and recovery from cyber incidents.</li><li>Lead major cybersecurity incident management and crisis response efforts.</li><li>Oversee Security Operations Center (SOC) services, advanced threat detection systems, SOAR platforms, and security analytics capabilities.</li><li>Monitor KPIs such as Incident Response Effectiveness, Mean Time to Detect (MTTD), and Mean Time to Respond (MTTR).</li></ul><p>Threat and Vulnerability Management</p><ul><li>Ensure timely and effective remediation of identified security vulnerabilities.</li><li>Enhance detection and response capabilities through automation and advanced analytics.</li></ul><p>Third-Party and Supply Chain Security</p><ul><li>Establish and manage a third-party cybersecurity risk management framework.</li><li>Assess cybersecurity risks associated with vendors and partners.</li><li>Incorporate cybersecurity requirements into contracts and agreements.</li><li>Monitor supplier compliance with security requirements.</li></ul><p>Business Continuity and Cyber Resilience</p><ul><li>Collaborate with Risk Management and Business Continuity teams to integrate cyber resilience requirements into Business Continuity and Disaster Recovery plans.</li><li>Support crisis management during cyber incidents and emergencies.</li></ul><p>Security Awareness and Culture</p><ul><li>Develop and implement organization-wide cybersecurity awareness and training programs.</li><li>Promote a strong cybersecurity culture across all organizational levels.</li><li>Measure and report on the effectiveness of awareness initiatives.</li></ul><p>Security Assurance and Continuous Improvement</p><ul><li>Comply with Quality, Health, Safety, and Environmental (QHSE) requirements.</li><li>Maintain the confidentiality and integrity of organizational information.</li><li>Lead continuous improvement initiatives to enhance cybersecurity maturity and organizational resilience.</li></ul><p>People Leadership and Resource Management</p><ul><li>Define SMART performance objectives, responsibilities, and authorities for team members.</li><li>Manage and evaluate performance fairly and transparently while creating individual development plans.</li><li>Mentor and support team members to improve capabilities and performance.</li><li>Foster a positive and productive work environment.</li><li>Stay current with technological developments and guide the team in adopting relevant advancements.</li><li>Delegate responsibilities with clearly defined timelines and quality expectations.</li></ul><p>Policies and Procedures</p><ul><li>Comply with all organizational policies and guidelines.</li><li>Identify opportunities for process improvement, development, and automation.</li><li>Enhance and document existing procedures while clearly assigning responsibilities within the team.</li><li>Ensure accurate, comprehensive, and timely reporting in accordance with organizational standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Cybersecurity, Computer Science, Software Engineering, or an equivalent discipline.</li><li>9 years of experience in cybersecurity, security regulations, network and cybersecurity, information security, computer systems engineering, information systems, networking, or a related IT discipline.</li><li>Experience working in ICT and OT environments.</li><li>At least 2 years of leadership or managerial experience.</li></ul><p></p></section>