وظائف فني كمبيوتر في سلطنة عمان

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Virtual Assistant (Executive Support / CRM / Operations) – Remote Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (flexible based on client needs) About the Role We’re hiring a Virtual Assistant (VA) to support daily operations, communication, and execution across multiple business functions.<br> This is not a passive admin role.<br> You’ll act as a reliable execution partner , ensuring tasks are completed on time, communication stays organized, and nothing falls through the cracks.<br> If you’re highly organized, proactive, and comfortable handling multiple responsibilities — this role fits you well.<br> What You’ll Own Calendar, Inbox &amp; Admin Management (Core) Manage calendars, schedule meetings, and coordinate across time zones Organize inboxes, respond to emails, and flag priorities Draft professional communication (emails, memos, documents) Prepare meeting notes and track follow-ups Data &amp; System Management Maintain records in: Google Sheets Microsoft Excel CRMs like HubSpot / Salesforce Keep data accurate, updated, and well-structured Organize files across: Google Drive Dropbox Microsoft SharePoint Research &amp; Task Execution Conduct research on: Competitors Vendors Market insights Compile findings into structured summaries or presentations Support ad hoc requests and small projects Client, Vendor &amp; Communication Support Respond to client inquiries or route them appropriately Follow up with vendors and track outstanding items Ensure clear, timely communication across stakeholders Operations &amp; Project Support Assist with: Invoicing and expense tracking Light bookkeeping (if required) Maintain project trackers in: Asana Trello Notion Monday.<br>com Keep workflows organized and updated What Makes You a Strong Fit You are highly organized and detail-oriented You take initiative without being asked You communicate clearly and professionally You can manage multiple tasks without losing track You are reliable and follow through consistently Required Experience &amp; Skills 1–2 years of Virtual Assistant, admin, or operations support experience Strong proficiency in: Microsoft Office / Google Workspace Excellent written and verbal communication skills Strong time management and organizational ability Reliable internet and ability to work independently Nice to Have (Top Candidates) Experience with CRMs: HubSpot / Salesforce / Zoho Familiarity with: QuickBooks Xero Experience supporting: Founders Startups Remote teams Handling multiple clients or executives simultaneously What a Typical Day Looks Like Manage calendar and inbox, prioritizing urgent tasks Update CRM records and organize documents Prepare reports, documents, or presentations Conduct research for ongoing projects Follow up with vendors and stakeholders Review tasks and prepare next-day priorities In short: You ensure operations run smoothly and nothing slips through the cracks .<br> Key Metrics (KPIs) Tasks completed accurately and on time Zero missed meetings or scheduling errors Fast and professional communication response times Organized and up-to-date records Positive feedback from clients and stakeholders Why This Role Stands Out High ownership and autonomy Exposure to multiple business functions Opportunity to grow into: Operations Manager Executive Assistant Project Coordinator Apply Now If you: Are highly organized Take ownership of tasks Communicate clearly and reliably This role is a strong fit.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>CNS&nbsp;is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.<br> Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets.<br> A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio.</p><br><br>Job Description<br><p>We are seeking a dynamic and results-driven Account Manager to join CNS Oman. The role will focus on managing and growing key accounts within the Oman market, driving business opportunities, and achieving assigned sales targets. The ideal candidate will have strong experience working with System Integrators (SIs), a solid understanding of the IT solutions landscape, and the ability to position CNS offerings effectively to prospective customers.<br> &nbsp;</p><br><p><u><strong>Key Responsibilities</strong></u></p><br><p><strong>Protect CNS Interests</strong></p><br><ul><li>Maintain strict confidentiality of all business-related information involving CNS, its partners, suppliers, and customers.</li><li>Ensure full compliance with company policies, procedures, and internal/external audit requirements.</li><li>Represent CNS professionally in alignment with the company’s core values.</li><li>Adhere to ISO standards and internal governance frameworks.</li></ul><p><strong>Plan and Forecast Projects from Prospective Customers</strong></p><br><ul><li>Stay updated on market trends, customer needs, and industry developments within Oman.</li><li>Build strong, consultative relationships with customers, including engagement at the C-level.</li><li>Understand competitor positioning within accounts and strategically position CNS solutions.</li><li>Promote and sell CNS’s full portfolio, including Servers, Storage, Networking, Security, Virtualization, Backup, Disaster Recovery, Support, and Managed Services.</li><li>Identify and develop a pipeline of prospective customers and projects within the financial year.</li><li>Maintain accurate sales forecasting and pipeline management.</li><li>Drive opportunities from identification to closure, ensuring profitability for CNS.</li></ul><p><strong>Achieve Sales Targets</strong></p><br><ul><li>Meet and exceed quarterly and annual sales targets assigned by the Sales Manager.</li><li>Take full ownership of winning projects and expanding CNS market share within assigned segments.</li><li>Identify and develop new business opportunities and accounts.</li><li>Build long-term customer relationships and enhance customer satisfaction.</li><li>Maintain strong understanding of customer requirements and buying behavior.</li><li>Demonstrate solid technical knowledge of CNS offerings.</li><li>Utilize escalation processes where required and collaborate with internal teams (Pre-sales, PM, Finance, and Contracts).</li><li>Lead sales cycles including presentations, negotiations, and deal closures.</li></ul><p><strong>Propose Technical &amp; Commercial Solutions</strong></p><br><ul><li>Professionally represent CNS in all client engagements.</li><li>Collaborate with principal partners to deliver end-to-end solutions.</li><li>Ensure proposals are accurate, competitive, and submitted in a timely manner.</li><li>Focus on value-based selling rather than price-driven approaches.</li></ul><br>Qualifications<br><p><strong>Qualifications &amp; Requirements</strong></p><br><ul><li>5–7 years of relevant experience in IT solutions / system integration sales.</li><li>Bachelor’s degree in Business Administration, IT, Engineering, or a related field.</li><li>Strong network and relationships within the Oman market.</li><li>Proven track record of achieving and exceeding sales targets.</li><li>Strong skills in:<ul><li>Opportunity Qualification</li><li>Proposal Development</li><li>Negotiation &amp; Closing</li><li>Account Planning &amp; Strategy</li><li>Customer Relationship Management</li></ul></li></ul><br>Additional Information<br><p><em>Compliance with policies and procedures based on the ISO standards adopted by CNS.</em></p><br><br><br> </div>

<div><div ><font size="2" face="arial" ></font><div ><div ></div><div ><p>DHL Express Oman is proud to be certified as a best workplace in Sultanate of Oman and ranked No.2 by global institute Great Place To Work® (GPTW). Here, you will be part of a team of over 200 passionate professionals dedicated to <strong>Connecting People and Changing Lives</strong> through express delivery for some of the world’s most loved and widely recognized brands across the globe. </p><p> Your Future. Delivered. </p><p><strong>Role Opportunity: Channel Relationship Manager-Sales</strong></p><p><strong><u><span>Job Purpose</span></u></strong><span> </span></p><p>To maximise the sales revenue from an existing base of customers, whilst at the same time generating new revenue from new customers.</p><p><strong><u><span>Principal Accountabilities</span></u></strong></p><p ><span><span>a)<span Times New Roman";">      </span></span></span>Maintain a regular call cycle to existing DHL Customers to build strong, multi level relationships within the company to maintain existing DHL sales revenue as customers continue to trade.</p><p ><span><span>b)<span Times New Roman";">     </span></span></span>Probe, question and understand completely the customer needs and requirements to understand where DHL’s service offering can add value to the customers business.</p><p ><span><span>c)<span Times New Roman";">      </span></span></span>Identify potential, negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers.</p><p ><span><span>d)<span Times New Roman";">     </span></span></span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional sales revenue from new customers.</p><p ><span><span>e)<span Times New Roman";">      </span></span></span>Monitor credit issues and liaise with Finance Department and be aware of issues with no payment and take action where necessary to ensure outstanding money is collected.</p><p ><span><span>f)<span Times New Roman";">        </span></span></span>Update and maintain call details on COMET/ STELLAR, ensure appropriate IBS forms are updated so that all information is accessible for future reference and monitoring.</p><p ><span><span>g)<span Times New Roman";">      </span></span></span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently.</p><p ><span><span>h)<span Times New Roman";">      </span></span></span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues early.</p><p ></p><p><strong>What You Bring</strong></p><ul > <li>Minimum of 3 years of sales experience.</li> <li>Strong communicator (in written & spoken English) with excellent numeric and presentation skills. Arabic language is an advantage. </li> <li>Strong individual who can work independently and within a team to deliver results.</li> <li>Able to maintain effective performance under pressure.</li> <li>Preferably with Degree in Business or equivalent.</li> </ul><p><strong>What We Offer</strong></p><ul > <li>Career development with a global market leader internationally.</li> <li>Comprehensive learning and development programs.</li> <li>Inclusive workplace culture.</li> <li>Competitive benefits and wellness initiatives.</li> </ul><p><strong>Ready to Make a Difference?</strong></p><p>If you are looking to further your career with the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. Apply now – our recruiters are looking forward to receiving your application!</p><p>DHL is an equal opportunity employer. We reject any form of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience. </p><p><strong>Recruitment Fraud Alert:</strong> DHL Express Oman will never request payment or personal/financial information from applicants or employees at any stage of the recruitment process. Any such request should be treated as fraudulent. All email correspondence will be sent from the official DHL domain e.g. name@dhl.com. Protect yourself by verifying job offers and communications. Your safety is important to us. </p></div><br></div></div></div>

<p><b>Role Objectives: </b></p> <p>Handles core accounting processes and financial activities related to the General Ledger and Fixed Assets Accounting in coordination with the General Ledger and Fixed Assets Section Head. </p> <p>General Ledger Accounting processes through the Oracle Financial Accounting System. </p> <p>Handling all accounting activities and ensures all financial policies and procedures are implemented as per the International Financial Reporting Standards (IFRS) and within the company s framework. </p> <p><b><br></b></p><p><b>Responsibilities </b></p> <p> Booking of all GL Journal Vouchers (JV) into Oracle Financial System for the periodic accounts closing. </p> <p> Prepares daily, monthly &amp; periodic Bank Reconciliations for all OETC s valid bank accounts. </p> <p> Creates receipts for all Purchase Orders related to CAPEX Contracts upon request. </p> <p> Generates wire transfers / payments through Oracle Financial System for the approved invoices. </p> <p> Makes periodic Inventory reconciliation for the excess material received or returned from OETC existing / completed projects. </p> <p> Generates periodic MASS Addition for capitalization of the Fixed Assets, </p> <p> Prepares periodic accruals reconciliation for Operational Expenditures (Opex) and Capital Expenditure (Capex). </p> <p> Prepares Monthly and periodic Prepayments Application through Oracle Financial System and ensures that the periodic expenditures are allocated properly to the correct chart of accounts. </p> <p> Making monthly and periodic General Ledger (GL) reconciliation for all Control Accounts to ensure accuracy in company s periodic trial balance. </p> <p> Updates Company s Capital Working in Progress (CWIP) on monthly basis and reconciles the CWIP to match it with the Projects Module in the Oracle Financial System to ensure accuracy. </p> <p> Reviews and monitors the issued Purchase Orders through the Purchasing &amp; Finance approval Hierarchy within the Oracle Financial System. </p> <p> Prepares and maintains monthly Operating Expenditure (OPEX) accruals reconciliation to ensure correctness. </p> <p> Updates the Usufruct Details / information on a periodic basis to ensure all grid stations which under the usufruct contracts are entered efficiently in coordination with the Projects Department &amp; Administration Department. </p> <p> Handles all matters related to Taxation requirements in coordination with the section head. </p> <p> Contributes in monthly &amp; yearly financial closing task. </p> <p> Maintains an effective system of the general ledger control by means of regulations, internal procedures and periodic reports. </p> <p> Coordinates with various departments to obtain information and explanations that assists him / her in performing his / her duties. </p> <p> Generates periodic reports to support management in the decision-making process. </p> <p> Reviews and monitors the general ledger activities through an effective system in a timely manner and in line with the International Accounting and OETC s standards. </p> <p> Maintains records related to general ledger &amp; fixed assets and ensures proper archiving for quick and easy reference. </p> <p> Assists in the preparation of audit schedules, financial schedules and makes them available for accounting information and records for internal / external audit review. </p> <p> Provides analysis, details and explanations to the General Ledger and Fixed Assets Section Head on the status of OETC s general ledger accounts. </p> <p> Handles colleagues job responsibilities in case of their absence or annual leave as per the business requirements. </p> <p> Handles any tasks directed by General Ledger and Fixed Assets Section Head. </p> <p> Knowledge and Understanding of the Asset Management, HSE Management System and IT Security Standard Requirements according to ISO55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix.</p> <p><b><br></b></p><p><b>Job Qualifications and Experience </b></p> <p>Minimum Qualifications </p> <p> Bachelor s Degree in Accounting / Finance </p> <p>Professional Experience</p> <p> Minimum of 3 years experience in the field of Operational Expenditures.</p> <p> </p> <p> </p>

<p><h4>Energy jobline overview</h4> <p>Energy Jobline is the largest and fastest growing global energy job board and energy hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.</p> <p>We focus on the oil & gas, renewables, engineering, power, and nuclear markets as well as emerging technologies in EV, battery, and fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.</p> <h4>Job purpose</h4> <p>The PCC Telecom Engineer is responsible for executing, coordinating, and supporting all pre-commissioning and commissioning activities related to the telecommunications systems of a large-scale oil & gas / LNG facility. The role ensures that telecom systems are installed, tested, commissioned, and handed over safely and in compliance with project specifications, international standards, and applicable codes.</p> <h4>Key responsibilities</h4> <p><strong>Pre-commissioning phase</strong></p> <ul> <li>Review and understand telecom engineering documents, including specifications, drawings, data sheets, method statements, commissioning procedures, and vendor documentation.</li> <li>Participate in system walkdowns, punch listing, and verification of installation completeness for telecom systems.</li> <li>Verify correctness of installation for telecom equipment, cabling, fiber optic systems, racks, cabinets, and interfaces.</li> <li>Support preparation and updating of pre-commissioning and commissioning test packs.</li> <li>Ensure all telecom systems are mechanically complete and ready for commissioning activities.</li> <li>Coordinate with construction, quality, and engineering teams to resolve technical queries and punch items.</li> </ul> <p><strong>Commissioning & start-up</strong></p> <ul> <li>Execute and supervise commissioning activities for telecom systems, including functional testing, integration testing, and system validation.</li> <li>Perform system tests such as loop checks, signal verification, end-to-end testing, and redundancy checks.</li> <li>Interface with vendors, subcontractors, and other discipline engineers during commissioning activities.</li> <li>Support energization, SAT (Site Acceptance Tests), and system integration with ICSS, safety, and IT networks.</li> <li>Identify, troubleshoot, and resolve telecom-related issues during commissioning and start-up.</li> <li>Assist in preparing systems for Ready for Start-Up (RFSU) and operational handover.</li> </ul> <h4>Telecom systems scope (typical)</h4> <ul> <li>Telecom network infrastructure (fiber optic & copper)</li> <li>Telephone systems (PABX / IP telephony)</li> <li>Public address & general alarm (PAGA) systems</li> <li>CCTV & security surveillance systems</li> <li>Access control & intrusion detection systems</li> <li>Radio communication systems (TETRA / UHF / VHF)</li> <li>Data networks & telecom cabinets</li> <li>Interfaces with control and safety systems</li> </ul> <h4>Safety, quality & documentation</h4> <ul> <li>Strictly comply with HSE policies, procedures, and site safety requirements at all times.</li> <li>Participate in toolbox talks, job safety analyses (JSA), and risk assessments.</li> <li>Ensure commissioning activities are performed in accordance with approved procedures and quality standards.</li> <li>Support compilation of as-built documentation, test records, and commissioning dossiers.</li> <li>Contribute to lessons learned and commissioning close-out reports.</li> </ul> <h4>Interface & coordination</h4> <ul> <li>Work closely with commissioning management, discipline leads, construction teams, and vendors.</li> <li>Coordinate with operations and maintenance representatives during system handover.</li> <li>Support planning and sequencing of telecom commissioning activities in line with overall project milestones.</li> </ul> <h4>Qualification requirements</h4> <ul> <li>Bachelor’s degree in telecommunications engineering, electrical engineering, or related discipline.</li> <li>Minimum 5–8 years of experience in telecom engineering, with significant exposure to pre-commissioning and commissioning activities.</li> <li>Proven experience on LNG, gas processing, or large-scale oil & gas projects.</li> <li>Strong understanding of international standards (IEC, ITU, IEEE) relevant to telecom systems.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p> <p>We are hiring an Operations Lead to design the operational function from a blank sheet in Build, and then operate it in Run. Issuers, primary dealers, custodians, settlement banks, and investors will depend on this platform to do what it says it will do, on time, every time, without exception. The Operations Lead is the person accountable for making that happen day after day once the platform is live.</p> <p>Scope is all operational activity except controls. Reconciliations, regulatory reporting, client money compliance, and data governance sit with the Head of Operations Control. Everything else operational sits here.</p> <h4>What the role covers</h4> <ul> <li>Designing the operational function from a blank sheet: team structure, capability profile, operating procedures, runbooks, calendars, cut-offs, and escalation paths</li> <li>Owning the operational execution of settlement: trade input, matching, instruction processing, cash and securities movement, settlement finality, and exception management</li> <li>Owning the operational execution of registry maintenance: account opening, amendments, position management, and holding statements</li> <li>Owning end-to-end operational responsibility for asset servicing and corporate actions: notification, election capture, processing, distribution, and reconciliation back to issuers and participants</li> <li>Designing and operating the participant onboarding process; owning day-to-day participant services including enquiry handling, instruction support, and issue resolution</li> <li>Owning first-line operational risk identification, recording, mitigation, and escalation; operating the operational incident management process</li> <li>Owning operational relationships with custodians, settlement banks, the exchange, SWIFT, and paying agents</li> <li>Owning operational readiness for go-live: trained team, tested procedures, signed-off runbooks, and completed dress rehearsals</li> <li>Line managing the Operations Analyst, Corporate Actions Specialist, and the wider Operations team as it builds</li> </ul> <h4>Requirements</h4> <p>Who we are looking for</p> <ul> <li>At least 10 years in securities operations, custody operations, settlement operations, or financial market infrastructure operations. Direct, demonstrable experience operating securities settlement and registry processes at scale: this is non-negotiable.</li> <li>Direct, hands-on experience of corporate actions operations across a range of event types.</li> <li>Demonstrated experience designing or significantly redesigning an operational function, including procedures, runbooks, team structure, and training, rather than only operating one inherited from elsewhere.</li> <li>Track record of operating under regulatory expectations for an FMI or a securities-services business.</li> <li>Experience managing operational relationships with custodians, settlement banks, and exchange or CSD counterparties.</li> <li>Fluent in English.</li> <li>Direct experience in a CSD, ICSD, or custody bank is a strong advantage. So is experience operating SWIFT-based settlement messaging and familiarity with Islamic-finance instrument operations.</li> </ul> <h4>What this is</h4> <p>The operational function does not exist yet. The procedures have not been written, the runbooks have not been drafted, and the team has not been built. The person who takes this role will have done all of it. If you have the settlement and registry operations background to design this from first principles and the leadership to run it to a regulated FMI standard, this is worth a conversation.</p></p><p></p>

<p><h4>Description</h4> <p>The opportunity</p> <p>A new financial markets infrastructure venture is being established in Oman, backed by prominent institutional investors and operating under an international common law framework. The platform is a greenfield central securities depository being built to go-live in 2027.</p> <p>We are hiring an Operations Lead to design the operational function from a blank sheet in Build, and then operate it in Run. Issuers, primary dealers, custodians, settlement banks, and investors will depend on this platform to do what it says it will do, on time, every time, without exception. The Operations Lead is the person accountable for making that happen day after day once the platform is live.</p> <p>Scope is all operational activity except controls. Reconciliations, regulatory reporting, client money compliance, and data governance sit with the Head of Operations Control. Everything else operational sits here.</p> <h4>What the role covers</h4> <ul> <li>Designing the operational function from a blank sheet: team structure, capability profile, operating procedures, runbooks, calendars, cut-offs, and escalation paths</li> <li>Owning the operational execution of settlement: trade input, matching, instruction processing, cash and securities movement, settlement finality, and exception management</li> <li>Owning the operational execution of registry maintenance: account opening, amendments, position management, and holding statements</li> <li>Owning end-to-end operational responsibility for asset servicing and corporate actions: notification, election capture, processing, distribution, and reconciliation back to issuers and participants</li> <li>Designing and operating the participant onboarding process; owning day-to-day participant services including enquiry handling, instruction support, and issue resolution</li> <li>Owning first-line operational risk identification, recording, mitigation, and escalation; operating the operational incident management process</li> <li>Owning operational relationships with custodians, settlement banks, the exchange, SWIFT, and paying agents</li> <li>Owning operational readiness for go-live: trained team, tested procedures, signed-off runbooks, and completed dress rehearsals</li> <li>Line managing the Operations Analyst, Corporate Actions Specialist, and the wider Operations team as it builds</li> </ul> <h4>Requirements</h4> <p>Who we are looking for</p> <ul> <li>At least 10 years in securities operations, custody operations, settlement operations, or financial market infrastructure operations. Direct, demonstrable experience operating securities settlement and registry processes at scale: this is non-negotiable.</li> <li>Direct, hands-on experience of corporate actions operations across a range of event types.</li> <li>Demonstrated experience designing or significantly redesigning an operational function, including procedures, runbooks, team structure, and training, rather than only operating one inherited from elsewhere.</li> <li>Track record of operating under regulatory expectations for an FMI or a securities-services business.</li> <li>Experience managing operational relationships with custodians, settlement banks, and exchange or CSD counterparties.</li> <li>Fluent in English.</li> <li>Direct experience in a CSD, ICSD, or custody bank is a strong advantage. So is experience operating SWIFT-based settlement messaging and familiarity with Islamic-finance instrument operations.</li> </ul> <h4>What this is</h4> <p>The operational function does not exist yet. The procedures have not been written, the runbooks have not been drafted, and the team has not been built. The person who takes this role will have done all of it. If you have the settlement and registry operations background to design this from first principles and the leadership to run it to a regulated FMI standard, this is worth a conversation.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer support specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.</p> <p>This is not just responding to tickets — you will:<br> Manage cases end-to-end<br> Coordinate across teams<br> Solve problems at the root<br> Keep customers informed throughout</p> <p>If you’re someone who follows through until the issue is fully resolved — this role fits.</p> <h4>What you’ll own</h4> <p><strong>Case management & CRM ownership</strong><br> Create and manage cases in Salesforce<br> Maintain clean, structured, and accurate records<br> Document:<br> - Issues<br> - Updates<br> - Resolutions<br> Ensure full visibility across all customer interactions</p> <p><strong>Triage & prioritization</strong><br> Assess urgency of incoming requests<br> Prioritize cases based on impact and SLA<br> Track case ownership and ensure steady progress<br> Ensure no case is left stagnant</p> <p><strong>Customer communication</strong><br> Respond to customers within 24 hours or less<br> Provide proactive updates throughout the case lifecycle<br> Communicate clearly across:<br> - Email<br> - Phone<br> - Other channels<br> Ensure customers always know:<br> - What’s happening<br> - What’s next</p> <p><strong>Internal collaboration</strong><br> Work closely with:<br> - Service teams<br> - Installation teams<br> - Receivables teams<br> Coordinate across departments to resolve issues quickly<br> Escalate when needed to avoid delays</p> <p><strong>Billing support</strong><br> Handle billing and invoice-related inquiries<br> Assist with resolving discrepancies<br> Support follow-ups on past-due accounts<br> Encourage customers to enroll in auto-billing</p> <p><strong>Problem solving & process improvement</strong><br> Investigate recurring issues and identify root causes<br> Document findings and recommend improvements<br> Help reduce repeat issues and inefficiencies</p> <p><strong>Customer experience ownership</strong><br> Confirm satisfaction before closing cases<br> Ensure every interaction is:<br> - Professional<br> - Clear<br> - Positive<br> Encourage satisfied customers to leave reviews</p> <h4>What makes you a strong fit</h4> <p>You take ownership of customer issues end-to-end</p> <p>You are:<br> - Organized<br> - Detail-oriented<br> - Execution-focused</p> <p>You communicate clearly and confidently</p> <p>You can handle difficult situations with empathy and urgency</p> <p>You thrive in fast-paced, team-based environments</p> <h4>Required experience & skills</h4> <p>2+ years in:<br> - Customer support<br> - Customer success<br> - Service roles</p> <p>Experience with CRM tools (preferably Salesforce)</p> <p>Strong experience with:<br> - Case management<br> - Issue resolution</p> <p>Excellent written and verbal English communication</p> <p>Strong analytical and problem-solving skills</p> <p>High attention to detail in documentation</p> <p>Ability to manage multiple cases simultaneously</p> <p>Familiarity with billing or receivables processes</p> <h4>What a typical day looks like</h4> <p>Review and prioritize incoming customer cases<br> Communicate updates to customers proactively<br> Coordinate with internal teams to resolve issues<br> Handle billing-related inquiries<br> Update CRM records accurately<br> Identify patterns and suggest improvements</p> <p>In short:<br> You ensure every customer issue is resolved quickly, clearly, and professionally.</p> <h4>Key metrics (KPIs)</h4> <p>Case response time and resolution time<br> Customer satisfaction (CSAT)<br> CRM accuracy and completeness<br> Consistency of follow-ups and communication<br> Reduction in recurring issues</p> <h4>Why this role stands out</h4> <p>High ownership over customer experience<br> Cross-functional exposure (ops, billing, service)<br> Clear metrics and structured workflows<br> Opportunity to improve systems and processes<br> Strong foundation for growth into CS or Ops roles</p> <h4>Interview process</h4> <p>Initial phone screen<br> Video interview with recruiter<br> Client interview<br> Offer & onboarding</p> <p>If you:<br> Take ownership of customer issues<br> Follow through until resolution<br> Thrive in structured, fast-paced environments<br> This role is a strong fit.</p></p><p></p>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the Role</h4> <p>The Sales Assistant is responsible for generating sales and ensuring a positive customer experience in the market hall area. This entails supporting operational duties, such as product arrangement and sales floor maintenance, as instructed by the shopkeeper. They play a critical role in maintaining store standards, representing the brand positively, and achieving sales targets while fostering a welcoming environment for customers.</p> <h4>What You Will Do</h4> <li>Deliver a positive customer experience in the market hall area.</li> <li>Meet or exceed weekly sales targets.</li> <li>Provide customers with current relevant information.</li> <li>Greet customers immediately upon entering the store with a smile.</li> <li>Create a positive first impression for the customer through an energetic attitude and adhering to dress code.</li> <li>Meet the needs of customers by being understanding and sensitive to diverse customers.</li> <li>Create a sparkling clean and organized environment by maintaining store standards and cleanliness.</li> <li>Participate in all market hall inventories.</li> <li>Participate in and attend all store meetings and other related functions.</li> <li>Assume and complete other duties as assigned by the shopkeeper.</li> <li>Follow IKEA policies and procedures 100%.</li> <li>Be flexible and work well with peers and management to accomplish duties.</li> <h4>Required Skills to Be Successful</h4> <li>Strong verbal communication skills.</li> <li>Ability to work effectively as part of a sales team.</li> <li>Understanding of retail and fast-moving consumer goods.</li> <li>Customer-focused with an energetic attitude.</li> <h4>What Qualifies You for the Role</h4> <li>High school degree.</li> <li>Minimum of 1 year of retail sales experience.</li> <li>Good verbal communication skills.</li> <li>Physically fit to lift certain products and stand for a minimum of 8 hours.</li> <h4>Additional Information</h4> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the Role</h4> <p>The Sales Assistant is responsible for generating sales and ensuring a positive customer experience in the market hall area. This entails supporting operational duties, such as product arrangement and sales floor maintenance, as instructed by the shopkeeper. They play a critical role in maintaining store standards, representing the brand positively, and achieving sales targets while fostering a welcoming environment for customers.</p> <h4>What You Will Do</h4> <li>Deliver a positive customer experience in the market hall area.</li> <li>Meet or exceed weekly sales targets.</li> <li>Provide customers with current relevant information.</li> <li>Greet customers immediately upon entering the store with a smile.</li> <li>Create a positive first impression for the customer through an energetic attitude and adhering to dress code.</li> <li>Meet the needs of customers by being understanding and sensitive to diverse customers.</li> <li>Create a sparkling clean and organized environment by maintaining store standards and cleanliness.</li> <li>Participate in all market hall inventories.</li> <li>Participate in and attend all store meetings and other related functions.</li> <li>Assume and complete other duties as assigned by the shopkeeper.</li> <li>Follow IKEA policies and procedures 100%.</li> <li>Be flexible and work well with peers and management to accomplish duties.</li> <h4>Required Skills to Be Successful</h4> <li>Strong verbal communication skills.</li> <li>Ability to work effectively as part of a sales team.</li> <li>Understanding of retail and fast-moving consumer goods.</li> <li>Customer-focused with an energetic attitude.</li> <h4>What Qualifies You for the Role</h4> <li>High school degree.</li> <li>Minimum of 1 year of retail sales experience.</li> <li>Good verbal communication skills.</li> <li>Physically fit to lift certain products and stand for a minimum of 8 hours.</li> <h4>Additional Information</h4> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead the academic and educational direction across all branches of Al-Qari Al-Abqari ("Genius Reader") School, ensuring high-quality curriculum implementation and maximizing the educational impact on students, teachers, and the academic team in line with the school's vision of building a creative, Quran-centered generation grounded in the Sakinah Quintet (Five Pillars of Tranquility).</p><p>Develop and implement the annual academic strategy in coordination with the CEO. Provide full oversight of curriculum implementation (Quran, Al-Bayan, Islamic studies, STEAM, reading and writing, the Work Quintet, the Play Quintet, and the Sleep &amp; Health Quintet). Ensure the values of the Sakinah Quintet are integrated into all daily programs and activities. Directly supervise the Branch Director (Field CAO), the Curriculum &amp; Content Officer, and the Academic Quality Officer. Develop and update curricula, particularly introducing new anthologies for Al-Bayan, Usul al-Fiqh, and the "Talqin al-Sibyan" curriculum. Monitor teaching quality and academic assessment through field visits and reports. Oversee impact-maximization programs, including Quran and Al-Bayan instruction for teachers and students, STEAM programs, and student magazines. Coordinate with the HR Director on training and development for teachers, especially First Domain teachers. Contribute to the school's overall impact-maximization plan and follow up on its academic implementation. Prepare periodic academic reports for the CEO and the Board of Directors.</p><p>Achievement rate of Quran and Al-Bayan curriculum goals (memorization, recitation, reflection, etc.). Parent satisfaction rate with the academic aspect (target 90%). Percentage of teachers meeting the mandatory minimum requirement for Quran and Al-Bayan memorization. Number of successful enrichment projects and initiatives (STEAM, magazines, competitions). Teaching quality assessment results from field visits. Academic progress rate of students, particularly those completing the "Genius Reader" program. Level of integration of the Sakinah Quintet in classrooms, measured periodically.</p><p>The Academic Director is expected to maximize personal impact on teachers, students, and parents by: delivering internal courses and workshops in Quran and Al-Bayan; producing ongoing educational content (books, recordings, plans); following up on implementation of the academic impact-maximization plan; and passing knowledge on to future generations as an ongoing legacy (sadaqah jariyah). Part of the annual performance evaluation is based on impact extending beyond the school's walls.</p><p>The Knowledge Pillar Quran, Al-Bayan, Natural Sciences, Reading, and Writing with strong supporting emphasis on the Worship, Work, and Health pillars.</p><p>The Impact Maximization Plan. The policy for integrating the Sakinah Quintet into curricula. The policy for maximizing Quran and Al-Bayan instruction (the Six Modes + introduction of new anthologies). The policy for developing Islamic studies curricula (Talqin al-Sibyan + Usul al-Fiqh). The policy for integrating the STEAM curriculum. The financial-streamlining policy, with a focus on extended impact.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications &amp; Competencies</h2><p>Master's degree or higher in Education, Islamic Studies, or a related field. Minimum of 7 10 years of experience in academic leadership at schools or educational institutions. Deep knowledge of Islamic curricula (particularly Quran and Al-Bayan) and modern curricula (STEAM). Excellent leadership and supervisory skills, with the ability to build and develop a team. Strong familiarity with assessment methods and educational quality standards. Strong communication and negotiation skills; fluency in Arabic required, English an advantage. Practical commitment to the Sakinah Quintet and the ability to convey its values to others.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As Reservations Agent, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.<br>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.</p><br><p><strong><u>Duties and Responsibilities&nbsp;</u></strong><br>As Reservations Agent, I will assume full responsibility for the efficient operation in the following:&nbsp;<br>• Run daily reports for Reservation department, operational departments, Sales &amp; Marketing. <br>• Process new reservations, update and clean up reservations, process advance deposits, answer reservations inbox emails within 24 hours, process reports (No Shows, ORS Comments, Commission, etc.) and other reservation related duties as assigned.&nbsp;<br>• Assist in all allocation of rooms.&nbsp;<br>• Check and handle for special requests and hard blocking rooms as needed. <br>• Contact guests or travel agents to clarify any discrepancies in preferences or requests before guests’ arrival.&nbsp;<br>• Track future room availabilities based on reservations.&nbsp;<br>• Monitor and update internet reservation system in coordinate with respected hosts. <br>• Assist in determine room rates based on the selling tactics of the resort. <br>• Assist in the management of the guest history and profile system.&nbsp;<br>• Ensure all reservations daily are completed with all necessary guest information, profile information and rate/market/source codes with accuracy and efficiency.&nbsp;<br>• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.&nbsp;<br>• Strictly adhere to LQA standards and guest comments.</p><br><p><strong><u>Qualifications</u></strong><br>To execute the position of Reservations Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:</p><br><ul><li>High school diploma or equivalent and at least 1 years’ experience in a similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including PMS, GDS and CRS platforms. I have knowledge of hotel/resort and policies regarding reservations, discounts, MICE platforms and detailed procedures in handling local and overseas room bookings.</li><li>Luxury resort experience and extensive experience collaborating with international high-end tour operators and travel agencies.&nbsp;</li><li>&nbsp;I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a Reservations Agent at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s'engage activement pour avoir un impact positif dans le monde.</p><br><p><span>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin.</span></p><br><p><span><span>Nous recherchons un(e) Chef de projet HSE &amp; Continuity dans le cadre d'un remplacement de congés maternité. </span></span></p><br><p><u><b>Missions</b></u></p><br><p>Vous serez intégré(e) à la Direction Global Qare de la division Chanel Parfums Beauté, vous participez à la mise en oeuvre des référentiels Sécurité – Environnement – Continuité d’Activité (HSE&amp;CONTINUITY) applicables aux activités de développement, production, stockage et expédition des produits de Chanel et applicables à l’ensemble des sites impliqués dans ces activités. Vous assurez la conformité de ces référentiels aux exigences réglementaires et internes définis dans la Ligne Directrice 01 et participez à l’amélioration continue permanente de ces systèmes.<br>Vous participez à/ou pilotez des projets transverses d’amélioration continue en collaboration avec l’ensemble des marchés de Chanel, les métiers de la Direction/division et des autres divisions ainsi que des organisations professionnelles.</p><br><p>Système<br>Assurer la mise en oeuvre des systèmes de management HSE&amp; CONTINUITY. Rédiger et mettre à jour les lignes directrices associées de votre périmètre en partenariat avec les différentes parties intéressées ;</p><br><p>Animer le système global HSE&amp; CONTINUITY et en être le garant, notamment par des processus de veilles réglementaires et par le pilotage de la performance (KPI et gouvernance).</p><br><p>Pilotage des projets<br>Déployer la feuille de route HSE&amp; CONTINUITY ;<br>Piloter en partie, ou totalement, les projets qui vous sont affectés dans le respect des coûts et délais prévus;<br>Evaluer les performances et actions d’amélioration associées à ces projets.</p><br><p><br>Auditeur (HSE&amp;CONTINUITY et/ou RSE), si vous y êtes habilité<br>Coordonner le déploiement de la politique d’audit interne/auto-inspection et externe ;<br>Animer le processus d’audit externe et participer à leur réalisation ;<br>Animer le processus d’audit interne/auto-inspection et participer à leur réalisation ;<br>Piloter et suivre les plans d’action associés ;<br>Veiller à la diffusion et à l’enregistrement des rapports d’audit.</p><br><p>Processus d’amélioration continue<br>Améliorer de façon continue les pratiques, processus et outils, notamment via la gestion des évènements HSE&amp; CONTINUITY (anomalies, déviation, écart d’audit, Change Control, …) ;<br>Être force de proposition en termes d’amélioration continue.</p><br><p>Informatique<br>Gérer des outils informatiques. Être l’expert métier des applications IT du périmètre HSE&amp; CONTINUITY ;<br>Documenter et réaliser les tests métier nécessaires à la validation des systèmes ;<br>Piloter les demandes d’évolutions métier.</p><br><p><br>Coordination / Animation<br>Organiser et encadrer des formations / présentations ;<br>Cultiver une culture HSE&amp; CONTINUITY spécifique à CHANEL Parfums Beauté ;<br>Animer les synergies avec les équipes HSE&amp; CONTINUITY sites et les marchés ;<br>Participer à des groupes de travail interprofessionnels au sein d’associations ;<br>Participer à la dynamique d’équipe et contribuer aux objectifs généraux. Piloter des sujets transverses dans des domaines divers ;<br>Vous êtes amené à réaliser, à la demande, toutes tâches nécessaires au bon fonctionnement du service.</p><br><p><u><b>Compétences professionnelles</b></u></p><br><p>Bac +5 ans scientifique (HSE / chimie / agro / biologie / pharmacie / cosmétologie ou assimilés) ;<br>HSE&amp;CONTINUITY : 1 à 5 ans d’expérience dont minimum 1 an en industrie (agro-alimentaire, pharmaceutique ou cosmétique, automobile…).</p><br><p><u><b>Compétences personnelles</b></u></p><br>Capacités d'analyse et de synthése<br>Exigence, rigueur et organisation<br>Curiosité, esprit d'ouverture<br><span><span>Capacité d’adaptations à des environnements et interlocuteurs différents</span></span><br>Travail d’équipe, capacité d’écoute et aisance relationnelle<br>Capacité d’influence<br>Leadership<br> </div>

<p>Serve as Atyab Group s in-house legal authority, providing the CEO, executive leadership, and business functions with timely, practical legal counsel that enables sound decisions and protects the group's interests. The role safeguards the company s legal position by drafting and negotiating its contracts and corporate documents, advising on legal risk, exposure, and options, and ensuring the Group s actions comply with the applicable laws and regulatory framework. It manages the Group s litigation, disputes, and regulatory matters directly and through external counsel and leads the legal team, contributing to corporate sustainability and growth in the short and long term.</p><p><strong>Main Accountabilities</strong></p><ul><li><strong>Legal Advisory and Business Support</strong> Provide timely, high-quality legal advice, opinions, legal analysis, options, and recommendations to Atyab Group s businesses and functions across all relevant jurisdictions to support the achievement of strategic objectives. Provide legal support to facilitate business operations, new business development, and business growth, advising on structuring, feasibility, and associated legal risk. Provide comprehensive interpretation of the law and its corporate implications so that company representatives are fully aware of the consequences, mitigating legal risk and ensuring Atyab Group s activities are carried out lawfully.</li><li><strong>Contracts and Corporate Documentation</strong> Draft, review, negotiate, and finalize a broad range of contracts and agreements (commercial, procurement, services, partnership, distribution, NDAs, and similar), ensuring terms protect Atyab Group s interests and comply with the applicable legal framework. Review and advise on official corporate documents and governance matters (BOD minutes, resolutions, acts, corporate contracts, partnership documentation, anti-bribery, corruption, whistle-blower, sanctions, export controls, trademark, and brand) to ensure alignment with the legal framework. Develop and maintain practical legal templates, guidelines, and a compliance toolkit for managers, supervisors, and employees to follow in performing their duties.</li><li><strong>Regulatory, Risk and Compliance</strong> Lead the research, analysis, and interpretation of current and proposed laws, statutes, and regulations in the jurisdictions where Atyab Group operates or develops business; assess their impact; and recommend practical legal solutions and required implementation actions. Identify, assess, and report the company s legal exposures and propose mitigating actions and preventive measures to minimize risk to the company and its employees. Continuously monitor the company s actions and plans for potential legal exposure and flag any areas of concern, including action plans, recommendations, and solutions.</li><li><strong>Litigation, Disputes and External Counsel</strong> Oversee and advise on the progress of litigation, disputes, claims, and potential settlement processes, instructing and coordinating with external counsel to secure outcomes in Atyab Group s best interest. Engage and supervise approved external law firms when necessary, ensuring legal services are delivered on time, to the highest quality, and to cost-effective standards.</li><li><strong>People and Stakeholder Management</strong> Supervise, guide, and develop the legal team allocating work, reviewing output, ensuring quality, and supporting their professional growth. Manage day-to-day legal relationships with key stakeholders, particularly governmental authorities and regulatory bodies, as well as external counsel and consultants.</li><li>Undertake any other related duties, projects, or responsibilities that may be assigned from time to time by the CEO or management, in line with the role and the evolving needs of the business.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in law.</li><li>Master’s degree in international law or corporate law (preferred).</li><li>6+ years of total experience as a legal advisor/counsel, with strong exposure as in-house corporate legal counsel and/or a similar role.</li><li>Experience in corporate environments as in-house legal counsel in national and (preferably) international operations.</li><li>Experience developing legal recommendations and practical legal solutions in corporate environments.</li><li>Experience drafting and negotiating commercial contracts and agreements.</li><li>General experience in corporate litigation and legal settlements.</li><li>General experience in local and international arbitration.</li><li><strong>Know-How</strong></li><ul><li>Legal analysis and recommendations.</li><li>International and domestic law, both public and private.</li><li>Legal preventive measures for corporations and individuals.</li><li>Solid understanding of the legal system and regulatory framework locally and internationally.</li><li>Legal framework for the food industry.</li><li>Corporate, civil, and commercial law.</li><li>Omani law and/or British law principles.</li></ul></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><u><span>Purpose</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>T</span><span>o install HV Cable accessories</span><span>and carry out other associated works.</span></span></p><br></li></ul><br><p><u><span>Summary of the Job Role</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Install HV cable Joints and terminations&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Installation of</span><span>Link Boxes</span><span>and other associated accessories</span></span></p><br></li></ul><br><ul><li><p><span><span>Support during testing of HV</span><span>cables</span><span>e.g.</span><span>installation of test busing and</span><span>test</span><span>adaptor</span><span>etc.</span></span></p><br></li></ul><br><ul><li><p><span><span>Repair of HV cables</span></span></p><br></li></ul><br><ul><li><p><span><span>Maintenance of tools and other equipment’s</span></span></p><br></li></ul><br><ul><li><p><span><span>This position is designed to be approximately 100% on site; external travel when</span><span>required</span><span>.</span><span>Flexible</span><span>approach to working hours, travel and work location is</span><span>a must</span><span>.</span></span></p><br></li></ul><br><br><p><u><span>Key Deliverables</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Preparation/readiness of cable and perform necessary checks</span></span></p><br></li></ul><br><ul><li><p><span><span>Installation of HV cable joints as per the mounting instructions of</span><span>accessory</span><span>vendor.</span></span></p><br></li></ul><br><ul><li><p><span><span>Installation of Cable sealing end as per the mounting instruction of accessory vendor.</span></span></p><br></li></ul><br><ul><li><p><span><span>Bonding Cable connection and Link Box Installation.</span></span></p><br></li></ul><br><ul><li><p><span><span>Installation of</span><span>Earthing cable at joint bay and cable sealing ends</span></span></p><br></li></ul><br><ul><li><p><span><span>Supervise</span><span>Cable</span><span>laying works</span><span>at project site</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Supervise installation of cable support structures.</span></span></p><br></li></ul><br><ul><li><p><span><span>PD Sensor</span><span>cable</span><span>connections in the</span><span>joint/sealing end</span><span>and PD terminal Box.</span></span></p><br></li></ul><br><ul><li><p><span><span>Provide necessary support during HV cable test bushing and test adaptor installation/</span><span>dismantling</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Provide support during site commissioning tests</span></span></p><br></li></ul><br><ul><li><p><span><span>Repair of HV cable and other associated works.</span></span></p><br></li></ul><br><ul><li><p><span><span>Proper maintenance of cable jointing tools and other machinery which falls under their responsibility.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Purchase consumable items and other associated</span><span>material</span><span>.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Site</span><span>Progress</span><span>reporting to project manager.</span></span></p><br></li></ul><br><ul><li><p><span><span>M</span><span>aintain the validity of certificates</span><span>and inform management</span><span>for renewal in case of expiry.</span></span></p><br></li></ul><br><ul><li><p><span><span>Being able to take safety</span><span>document</span><span>or work</span><span>permit</span><span>from</span><span>client</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure all processes and procedures are followed</span><span>at</span><span>working</span><span>site.</span></span></p><br></li></ul><br><ul><li><p><span><span>Coordinate</span><span>with</span><span>customer</span><span>project site staff</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure</span><span>strict</span><span>compliance to the</span><span>accessories</span><span>manufacturers</span><span>mounting instructions.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure compliance with</span><span>project HSE requirements and safe working practices</span><span>.</span></span></p><br></li></ul><br><p><u><span>Relationships (Internal)</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Reporting to Project Manager</span></span></p><br></li></ul><br><p><u><span>Relationships (External)</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Customer site coordination</span></span></p><br></li></ul><br><br><p><u><span>Qualifications</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Degree</span><span>/Diploma</span><span>in</span><span>relevant</span><span>field</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience certificates</span></span></p><br></li></ul><br><ul><li><p><span><span>Certification in</span><span>HV Accessories installation</span></span></p><br></li></ul><br><ul><li><p><span><span>First Aid Certificate up to date</span></span></p><br></li></ul><br><ul><li><p><span><span>Basic Electrical Safety</span></span></p><br></li></ul><br><p><u><span>Skills/Knowledge</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Integrity, loyalty, and discrete</span><span>personality.</span></span></p><br></li></ul><br><ul><li><p><span><span>Teamwork</span><span>and service</span><span>orientation.</span></span></p><br></li></ul><br><ul><li><p><span><span>Strong communication</span><span>skills both verbal and written, with the ability to effectively develop comprehensive written</span><span>and presentation</span><span>material.</span></span></p><br></li></ul><br><ul><li><p><span><span>Time Management</span><span>skills.</span></span></p><br></li></ul><br><ul><li><p><span><span>Self-motivated</span><span>, keen to learn new things and able to work</span><span>under</span><span>different conditions</span></span></p><br></li></ul><br><ul><li><p><span><span>Able to take</span><span>challenging and leading</span><span>role</span></span></p><br></li></ul><br><p><u><span>Experience</span></u><b><span>:</span></b></p><br><br><ul><li><p><span><span>Overall</span><span>10-15</span><span>years of experience.</span></span></p><br></li></ul><br><ul><li><p><span><span>At least 2</span><span>years’ experience</span><span>in jointing of 132kV Prysmian’s accesso</span><span>ries</span></span></p><br></li></ul><br><ul><li><p><span><span>Work experience in the Middle East is</span><span>preferred.</span></span></p><br></li></ul><br><br><p><i><span>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&amp;I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. </span></i></p><br><p><br><i><span>All Managers and HRs in Prysmian are responsible for ensuring DE&amp;I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</span></i></p><br><p><i>Visit our DE&amp;I Page to</i><i> learn more about Prysmian's commitments.</i></p><br><p>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p><br> </div>

<p><h4>About the role</h4> <p>We’re hiring a highly organized and communication-focused appointment setter to generate qualified meetings and support sales pipeline growth for a fast-growing business.</p> <p>This role is focused on:</p> <ul> <li>Outbound outreach</li> <li>Lead qualification</li> <li>Appointment scheduling</li> <li>CRM management</li> <li>Sales coordination</li> </ul> <p>You’ll engage prospects through:</p> <ul> <li>Phone calls</li> <li>Email outreach</li> <li>LinkedIn messaging</li> </ul> <p>and schedule qualified meetings for the sales team.</p> <p>If you’re confident communicating with prospects, managing schedules, and keeping pipelines organized — this role is a strong fit.</p> <h4>What you’ll own</h4> <p><strong>Lead engagement & outreach</strong></p> <p>Reach out to prospects through:</p> <ul> <li>Phone calls</li> <li>Email</li> <li>LinkedIn</li> </ul> <p>Qualify leads based on:</p> <ul> <li>Role</li> <li>Company type</li> <li>Industry fit</li> <li>Business need</li> </ul> <p>Confirm interest before scheduling meetings.</p> <p>Support outbound lead generation and pipeline activity.</p> <p><strong>Appointment setting & scheduling</strong></p> <p>Schedule meetings using:</p> <ul> <li>Calendly</li> <li>HubSpot Meetings</li> <li>Google Calendar</li> <li>Outlook</li> </ul> <p>Manage scheduling across multiple time zones.</p> <p>Send:</p> <ul> <li>Confirmations</li> <li>Reminders</li> <li>Reschedules</li> <li>Follow-ups</li> </ul> <p>Ensure clean calendar coordination and booking accuracy.</p> <p><strong>CRM & pipeline management</strong></p> <p>Maintain accurate CRM records in:</p> <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> </ul> <p>Log:</p> <ul> <li>Outreach activity</li> <li>Appointment updates</li> <li>Notes</li> <li>Follow-up status</li> </ul> <p>Keep pipeline records clean and organized.</p> <p><strong>Sales team coordination</strong></p> <p>Work closely with:</p> <ul> <li>SDRs</li> <li>BDRs</li> <li>Account executives</li> </ul> <p>Provide clean handoff notes and prospect context.</p> <p>Align on:</p> <ul> <li>Target accounts</li> <li>Lead quality</li> <li>Outreach feedback</li> </ul> <p>Help improve outreach messaging and appointment quality.</p> <p><strong>Performance tracking</strong></p> <p>Track:</p> <ul> <li>Calls made</li> <li>Emails sent</li> <li>Appointments booked</li> <li>Show rates</li> </ul> <p>Identify gaps in conversion or attendance rates.</p> <p>Support improvements in scheduling and outreach performance.</p> <h4>Requirements</h4> <p><strong>Must-have</strong></p> <ul> <li>1–2 years of experience in:</li> <ul> <li>Appointment setting</li> <li>Sales support</li> <li>Inside sales</li> <li>Customer-facing roles</li> <li>Lead generation</li> </ul> <li>Familiarity with:</li> <ul> <li>Salesforce</li> <li>HubSpot</li> <li>Zoho CRM</li> <li>Calendly</li> <li>Google Calendar</li> <li>Outlook</li> </ul> <li>Strong written and verbal English communication skills</li> <li>Ability to manage multiple calendars and time zones</li> <li>Highly organized with strong attention to detail</li> <li>Comfortable working U.S. business hours</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Experience supporting SDR/BDR teams</li> <li>Familiarity with:</li> <ul> <li>Outreach</li> <li>SalesLoft</li> <li>Apollo</li> </ul> <li>Experience in:</li> <ul> <li>SaaS</li> <li>B2B services</li> <li>Marketing agencies</li> </ul> <li>Knowledge of sales methodologies such as:</li> <ul> <li>BANT</li> <li>SPIN</li> <li>Challenger</li> </ul> </ul> <h4>What makes you a strong fit</h4> <ul> <li>You are confident communicating with prospects</li> <li>You stay organized managing multiple schedules</li> <li>You follow up consistently and professionally</li> <li>You are proactive and detail-oriented</li> <li>You enjoy helping sales teams stay efficient</li> <li>You thrive in fast-paced, performance-driven environments</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Reach out to prospects through calls, email, and LinkedIn</li> <li>Qualify leads and schedule meetings</li> <li>Manage calendars and appointment logistics</li> <li>Update CRM records and pipeline activity</li> <li>Coordinate with sales reps on handoffs and follow-ups</li> <li>Track booking metrics and optimize scheduling workflows</li> </ul> <p>In short:</p> <p>You help keep the sales pipeline full by engaging prospects, qualifying interest, and booking high-quality meetings efficiently.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>Daily outreach activity completed</li> <li>Qualified appointments booked</li> <li>Meeting show rates (70–80%+)</li> <li>CRM accuracy and organization</li> <li>Speed of follow-up and scheduling responsiveness</li> <li>Positive feedback from sales teams on handoff quality</li> </ul> <h4>Why this role stands out</h4> <ul> <li>Direct impact on pipeline growth and revenue generation</li> <li>Opportunity to grow into SDR, BDR, or account executive roles</li> <li>Exposure to modern sales tools and outbound workflows</li> <li>Fully remote role with measurable performance metrics</li> <li>Fast-paced sales environment with growth opportunities</li> <li>Competitive compensation and performance incentives</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Recruiter interview</li> <li>Scheduling / outreach exercise</li> <li>Client interview</li> <li>Offer and onboarding</li> </ul> <h4>Apply now</h4> <p>If you:</p> <ul> <li>Enjoy speaking with prospects</li> <li>Are highly organized with scheduling and follow-ups</li> <li>Can manage outreach and appointment coordination efficiently</li> <li>Thrive in fast-paced sales environments</li> </ul> <p>This role is a strong fit for professionals who enjoy lead engagement, appointment setting, and sales pipeline support.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<p><h4>About the role</h4> <p>We’re hiring a customer service representative (CSR) to handle high-volume customer support across phone, email, and chat.<br> You’ll be the frontline voice of the company, responsible for:</p> <ul> <li>Resolving customer issues quickly</li> <li>Delivering a positive support experience</li> <li>Maintaining strong communication under pressure</li> </ul> <p>If you’re someone who is empathetic, organized, and thrives in fast-paced environments, this role is for you.</p> <h4>What you’ll own</h4> <p><strong>Customer interaction & issue resolution</strong></p> <ul> <li>Handle 50–100 daily support tickets using platforms like:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> <li>Respond via:</li> <ul> <li>Phone</li> <li>Email</li> <li>Live chat</li> <li>Social channels</li> </ul> <li>Aim for first-contact resolution (FCR)</li> <li>Escalate complex issues to Tier 2 or technical teams</li> </ul> <p><strong>Ticket & SLA management</strong></p> <ul> <li>Prioritize tickets based on urgency and SLA requirements</li> <li>Track and manage open cases to ensure timely resolution</li> <li>Document all interactions clearly in the system</li> <li>Maintain organized and complete ticket records</li> </ul> <p><strong>Knowledge base & efficiency</strong></p> <ul> <li>Update internal knowledge bases and FAQs</li> <li>Create and improve:</li> <ul> <li>Response templates</li> <li>Macros</li> </ul> <li>Help reduce repetitive tickets through better documentation</li> </ul> <p><strong>Customer experience & feedback</strong></p> <ul> <li>Communicate with empathy and professionalism</li> <li>Capture customer feedback (CSAT, NPS)</li> <li>Identify recurring issues and flag trends</li> <li>Escalate negative experiences for quick resolution</li> </ul> <p><strong>Collaboration</strong></p> <ul> <li>Work closely with:</li> <ul> <li>Product</li> <li>Engineering</li> <li>Operations teams</li> </ul> <li>Provide insights to improve customer experience and product quality</li> </ul> <p><strong>Compliance & quality</strong></p> <ul> <li>Ensure compliance with:</li> <ul> <li>GDPR</li> <li>HIPAA (if applicable)</li> </ul> <li>Maintain confidentiality when handling customer data</li> <li>Follow quality standards for all interactions</li> </ul> <h4>What success looks like</h4> <ul> <li>High first-contact resolution rates</li> <li>Fast response and resolution within SLA</li> <li>Strong customer satisfaction (CSAT ? 90%)</li> <li>Clean, organized ticket management</li> <li>Positive feedback from customers and leadership</li> </ul> <h4>What makes you a strong fit</h4> <ul> <li>Patient, empathetic, and customer-focused</li> <li>Strong communicator (written and verbal)</li> <li>Comfortable handling high ticket volumes</li> <li>Organized and detail-oriented</li> <li>Resilient under pressure</li> <li>Adaptable across different industries and customer types</li> </ul> <h4>Requirements (must-have)</h4> <p><strong>Experience</strong></p> <ul> <li>1–2+ years in:</li> <ul> <li>Customer service</li> <li>Call center</li> <li>Support roles</li> </ul> <li>Experience using at least one platform:</li> <ul> <li>Zendesk</li> <li>Freshdesk</li> <li>Salesforce Service Cloud</li> </ul> </ul> <p><strong>Skills</strong></p> <ul> <li>Strong typing and multitasking ability</li> <li>Excellent written and verbal English</li> <li>Proficiency with:</li> <ul> <li>Microsoft Office</li> <li>Google Workspace</li> </ul> <li>Ability to manage multiple tickets and priorities simultaneously</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Multilingual support experience</li> <li>Industry exposure:</li> <ul> <li>SaaS</li> <li>E-commerce</li> <li>Healthcare</li> <li>Finance</li> </ul> <li>Experience in KPI-driven environments</li> <li>Familiarity with:</li> <ul> <li>Chatbots</li> <li>AI-powered support tools</li> </ul> </ul> <h4>Tools you’ll use</h4> <ul> <li>Zendesk / Freshdesk / Salesforce Service Cloud</li> <li>Email & chat systems</li> <li>Knowledge base tools</li> <li>Internal collaboration platforms</li> </ul> <h4>What a typical day looks like</h4> <ul> <li>Review and prioritize incoming tickets</li> <li>Respond to customer inquiries across channels</li> <li>Resolve issues or escalate when needed</li> <li>Update knowledge base with new solutions</li> <li>Collaborate with internal teams on complex cases</li> <li>Track feedback and improve support quality</li> <li>Clear or update ticket queue before end of day</li> </ul> <p>In short:<br> You ensure every customer interaction ends with clarity, professionalism, and resolution.</p> <h4>Key metrics (KPIs)</h4> <ul> <li>First contact resolution (FCR)</li> <li>Average handle time (AHT)</li> <li>CSAT / NPS scores (target ? 90%)</li> <li>SLA adherence</li> <li>Ticket backlog management</li> </ul> <h4>Interview process</h4> <ul> <li>Initial phone screen</li> <li>Video interview with recruiter</li> <li>Practical task (handle sample tickets)</li> <li>Client interview</li> <li>Offer & background verification</li> </ul> <h4>Apply now</h4> <p>If you’re a customer-first professional who can handle volume without compromising quality, we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.</p></p><p></p>

<p>1. Operational Excellence • Ensure consistent execution of operations, product delivery, and customer service standards. • Monitor key business performance indicators and identify opportunities for improvement. • Drive operational efficiency and achievement of company targets. 2. Profitability & Financial Performance • Achieve budgeted and forecasted profit targets through effective cost control. • Monitor sales and financial performance across assigned locations. • Take corrective actions to improve profitability and business results. 3. Business Strategy & Operations • Set clear objectives and performance goals for all stores within the area. • Oversee daily operations and maximize productivity and efficiency. • Identify operational challenges and implement effective solutions. • Prepare and submit regular performance reports to senior management. 4. Customer Experience • Maintain and enhance customer service standards. • Ensure a consistently superior customer experience across all stores. • Monitor customer feedback and resolve complaints promptly and professionally. 5. People Management & Team Development • Lead by example and promote a positive, results-driven culture. • Coach, support, and develop store managers and leadership teams. • Empower employees to take ownership of customer service excellence. • Support recruitment, onboarding, training, and succession planning. • Build a skilled, motivated, and high-performing workforce. 6. Health, Safety & Compliance • Ensure compliance with health, hygiene, and safety standards. • Maintain adherence to company policies, procedures, and operational guidelines. • Conduct regular audits and ensure corrective actions are implemented. 7. Marketing & Menu Launches • Execute local store marketing initiatives to drive sales and brand awareness. • Coordinate and oversee successful menu launches across assigned locations. • Ensure operational readiness and compliance during new product introductions.</p><p>We are seeking an experienced, highly driven, and commercially focused Area Manager to lead and oversee multiple restaurant locations. The ideal candidate must have a proven track record in Casual Dining Restaurant operations, strong leadership capabilities, and the ability to drive sales growth, operational excellence, profitability, and exceptional guest experiences across all assigned outlets. Education: • Bachelor's Degree in Business Administration, Hotel & Hospitality Management, Operations Management, or a related field. Experience: • Current designation must be Area Manager overseeing multiple restaurant outlets. • Minimum 5 years of experience in an Area Manager / Multi-Unit Manager role. • Minimum 7 years of progressive experience in Casual Dining Restaurant Operations. • Candidates with experience outside the Casual Dining Restaurant sector will not be considered. • Hands-on experience with ERP systems, restaurant management platforms, and business analytics tools. • Demonstrated success in achieving and exceeding sales, operational, customer service, and profitability targets. Key Skills & Competencies: • Proven ability to lead, inspire, and develop high-performing restaurant management teams. • Strong commercial and financial acumen with expertise in budgeting, P&L management, cost control, and revenue optimization. • Excellent leadership, coaching, and performance management skills. • Strong analytical mindset with the ability to interpret KPIs and drive business improvements. • Exceptional problem-solving and decision-making capabilities in fast-paced operational environments. • Excellent communication, stakeholder management, and interpersonal skills. • Ability to effectively manage multiple locations while maintaining consistent operational standards. • Strong understanding of guest experience, service excellence, and brand standards. • Strategic thinker with a hands-on approach to execution and continuous improvement. • Highly organized, results-oriented, and capable of delivering under pressure. Preferred Candidate Profile: • Currently managing multiple outlets within a recognized Casual Dining Restaurant brand. • Demonstrated success in improving sales performance, operational efficiency, guest satisfaction, and profitability. • Passionate about people development, operational excellence, and delivering outstanding business results.</p>