وظائف السياحة في سلطنة عمان

<p><strong>Sales Executive (Junior)</strong><br><strong>Company:</strong> OctopusBiz<br><strong>Location:</strong> Muscat, Oman<br><strong>Employment Type:</strong> Full-Time</p><p><strong>About OctopusBiz</strong><br>OctopusBiz is a growing Omani business supplying hospitality products and business solutions to hotels, restaurants, and commercial clients across Oman. We're built on reliable products, competitive pricing, and strong customer relationships — and as we expand, we're looking for a motivated Junior Sales Executive to help grow our customer base.</p><p><strong>Role Overview</strong><br>You'll identify potential customers, visit businesses, present our products, and build long-term client relationships. This role suits someone who enjoys sales, meeting new people, and building a career in business development.</p><p><strong>Key Responsibilities</strong></p><ul><li>Identify and approach potential customers such as hotels, restaurants, cafés, and other businesses</li><li>Conduct sales visits and product presentations</li><li>Build and maintain strong client relationships</li><li>Follow up with prospects and convert leads into sales</li><li>Maintain a pipeline of opportunities and track sales activities</li><li>Coordinate with the operations team on product availability and delivery</li><li>Provide feedback on market trends, customer needs, and competitor activity</li></ul><p><strong>Requirements</strong></p><ul><li>Diploma or Bachelor's degree in Business, Marketing, or a related field (preferred)</li><li>0–3 years of experience in sales, retail, or customer service</li><li>Strong communication and interpersonal skills</li><li>Self-motivated with a willingness to learn and grow in sales</li><li>Ability to conduct regular field visits</li><li>Valid Omani driving license preferred</li><li>Omani candidates preferred</li></ul><p><strong>Compensation &amp; Benefits</strong></p><ul><li>Salary: OMR 350/month</li><li>Company car provided for sales activities</li><li>Company phone provided for business communication</li><li>Attractive incentive scheme based on sales performance</li><li>Opportunity to grow within a developing company</li></ul>

<p>We are looking for a dynamic, results-driven Sales Manager to join our team at a 4-Star Resort in Salalah, Oman.</p><p>The ideal candidate will have strong experience in hotel/resort sales, excellent knowledge of the local and international market, and a proven track record of achieving revenue and business development targets.</p><p>Key Responsibilities</p><p>Develop and implement effective sales strategies to drive revenue and occupancy.</p><p>Build and maintain strong relationships with corporate clients, travel agencies, tour operators, and key accounts.</p><p>Identify new business opportunities and expand the resort’s market presence.</p><p>Manage sales activities, client visits, presentations, and negotiations.</p><p>Achieve monthly and annual sales targets.</p><p>Monitor market trends and competitor activities.</p><p>Work closely with the Revenue, Reservations, Marketing, and Operations teams.</p><p>Candidate Profile</p><p>Proven experience in a Sales Manager role within the hospitality industry.</p><p>Strong network of corporate, leisure, and travel-trade clients.</p><p>Excellent communication, negotiation, and relationship-building skills.</p><p>Target-oriented with a proactive and hands-on approach.</p><p>Strong knowledge of the Oman hospitality market is an advantage.</p><p>Fluency in both English and Arabic is mandatory.</p><p>Strong presentation, communication, and interpersonal skills.</p><p>Please mention “Sales Manager – Salalah” in the subject line.</p>

<p>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</p><p><strong>Responsibilities</strong></p><p><strong>General:</strong></p><ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li><strong>Departmental:</strong></li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up.</li><li>The PBX Operator will assist our guests and colleagues in emergency situation by distributing our emails, alerts, and messages in timely manner.</li><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy.</li><li>It is part of your role and your responsibility to fully support all learning and development activities.</li><li>You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</li><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li><li>Act as a hotel ambassador at all times.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Answer hotel s main telephone number and connect guest and colleagues to the correct telephone extension.</li><li>Greet all callers with warm and sincere greeting.</li><li>To carry out wake-up call procedures to perfection and maintain accurate and appropriate records</li><li>To take and retrieve messages, both in Voicemail and HelloMO, in the appropriate manner.</li><li>To be able to take messages in writing and ensuring delivery.</li><li>To maintain a good working relationship with all departments</li><li>To make sure to assist all departments calls when they revert to the board.</li><li>Ensure there is sufficient stationary at all times</li><li>Tables and chairs should be clean and keyboard should be turn around and discard of any foreign objects</li><li>Make sure printers are working at all times and contact IT Department when maintenance or ink are needed</li><li>Assist Reservations Department, Front Office and Room Service when needed</li><li>Anticipate and recognize individual guest needs.</li><li>Able to think clearly, quickly, maintain concentration, and composure to make conscious decisions.</li><li>Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Pass on requests in a timely and accurate manner to appropriate colleagues.</li><li>Communicate with security as necessary in the event of an emergency.</li><li>Document all guest requests, complaints or problems immediately and notify designated department/ personnel for resolving the situation.</li><li>Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA.</li><li>Maintain complete knowledge of:</li><li>All hotel features/services, hours of operations.</li><li>All hotel restaurant food concepts, dress code and ambiance.</li><li>All hotel room types, number /names, amenities and locations.</li><li>Scheduled daily group activities, names and locations of meeting/banquet rooms</li></ul>

<p><br></p><p>Mandarin Oriental, Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group s legendary service, world-class amenities, and sweeping sea or mountain views.</p><p>We are looking for new Fans who are passionate about luxury hospitality and would enjoy being part of the Mandarin Oriental, Muscat team.</p><p>Scope</p><p>Provides functional assistance and direction to Food &amp; Beverage operations as assigned. Interacts with individuals outside the hotel, including guests, clients, suppliers, government officials, competitors, and members of the local community. Coordinates functions and activities with relevant hotel department heads and Food &amp; Beverage leaders.</p><p>Responsibilities</p><p>Planning and Organizing</p><ul><li>Supervises the day-to-day functioning of Food &amp; Beverage employees, facilities, sales, and costs within the assigned area of responsibility.</li><li>Controls and analyses the quality levels of products and services.</li><li>Monitors guest satisfaction and takes appropriate action when required.</li><li>Under the guidance of the Food &amp; Beverage Manager, participates in functions such as recruitment, employee orientation, on-the-job performance appraisal, coaching, and disciplinary processes when necessary to ensure appropriate staffing and productivity.</li><li>Participates in service operations as necessary and in accordance with operational requirements and established standards.</li><li>Coordinates guest reservations and private events as required.</li><li>Plans and organizes work effectively, ensuring operational priorities are addressed.</li></ul><p>Communication</p><ul><li>Develops formal training plans and conducts on-the-job training sessions for Food &amp; Beverage employees.</li><li>Attends and actively contributes to weekly Food &amp; Beverage departmental meetings.</li><li>Conducts pre-service briefings and maintains effective communication with the Executive Chef and other relevant departments.</li><li>Ensures clear and effective communication within the team and across departments.</li></ul><p>Personal Development</p><ul><li>Supports the ongoing training and development of Food &amp; Beverage employees.</li><li>Ensures that hotel grooming and appearance standards are consistently maintained.</li><li>Identifies development opportunities for self and team members and takes appropriate action to strengthen capabilities.</li></ul><p>General</p><ul><li>Supervises, coordinates, and directs the prompt, efficient, and courteous service of food and beverages within the assigned operation.</li><li>Controls and analyses, on an ongoing basis: Merchandising and marketing Operating costs Sanitation and hygiene standards</li><li>Establishes and maintains effective employee relations.</li><li>Ensures compliance with hotel policies, procedures, service standards, and operational requirements.</li><li>Performs related duties and special projects as assigned.</li></ul><p>Customer Focus</p><ul><li>Maintains a strong focus on service standards, accuracy, consistency, and quality.</li><li>Ensures clarity of roles, functions, and responsibilities within the team.</li><li>Establishes and maintains effective systems of information and ensures that procedures are consistently followed.</li><li>Actively seeks feedback from guests rather than waiting for complaints.</li><li>Takes appropriate action to enhance guest satisfaction and the overall guest experience.</li></ul><p>Leadership</p><ul><li>Coaches team members on the job and provides practical demonstrations and guidance.</li><li>Uses a coaching approach to encourage team members to identify solutions and develop problem-solving skills.</li><li>Monitors performance, assesses employees objectively, and recommends appropriate training and development opportunities.</li><li>Identifies areas where additional team support is required and takes appropriate action.</li><li>Provides guidance, support, and constructive feedback to enhance individual and team capabilities.</li><li>Distributes work equitably and according to the abilities and responsibilities of team members.</li><li>Empowers individuals to complete tasks independently while providing support when required.</li><li>Leads by example and demonstrates behaviours that reflect the desired work standards and values.</li><li>Uses effective communication and persuasion to positively influence others.</li><li>Accepts responsibility and accountability for decisions and clearly communicates the rationale behind them.</li></ul><p>Teamwork</p><ul><li>Freely shares knowledge, information, ideas, and experience to support others.</li><li>Gives appropriate credit and recognition to team members.</li><li>Works collaboratively and supports others both within and across departments.</li><li>Promotes an environment of cooperation and mutual responsibility.</li><li>Encourages two-way communication, confirms understanding, and actively seeks feedback.</li><li>Communicates messages clearly and effectively, both verbally and in writing, to individuals and groups.</li><li>Demonstrates awareness, sensitivity, and respect for cultural differences.</li><li>Encourages teamwork within the department and across other teams, departments, and divisions.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 2 years experience in the luxury hospitality industry; additional relevant experience is preferred.</li><li>Strong communication and organizational skills.</li><li>Knowledge of relevant information systems.</li><li>Strong guest focus and customer service orientation.</li><li>Effective problem-solving and decision-making skills.</li><li>Confident, well-groomed, and professional appearance.</li><li>Warm, welcoming, pleasant, and approachable personality.</li><li>Demonstrates integrity and professionalism.</li><li>Excellent verbal and listening communication skills.</li><li>Demonstrates self-confidence and sound judgment.</li><li>Takes initiative and demonstrates a results-oriented approach.</li><li>Ability to build effective professional relationships.</li><li>Facilitates open and transparent communication.</li><li>Fosters teamwork and collaboration.</li><li>Ability to delegate effectively.</li><li>Promotes diversity and inclusion within the team.</li><li>Ability to multitask and establish clear priorities.</li><li>Supports and builds commitment to change.</li><li>Drives continuous improvement and shares best practices.</li><li>Excellent written and spoken English; knowledge of an additional language is preferred.</li><li>Basic computer and information system skills.</li></ul>

<p><h4>Job summary</h4> <p>Areas of responsibility include restaurants/bars and room service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited</p><p></p>

<p><h4>Position summary</h4> <p>Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.<br> <strong>Related work experience:</strong> No related work experience.<br> <strong>Supervisory experience:</strong> No supervisory experience.<br> <strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><br></p><p>Mandarin Oriental, Muscat</p><p>Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort offering 150 stylishly appointed guestrooms and suites, five restaurants and bars, a luxurious Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea, as well as a variety of banquet and meeting spaces designed to accommodate social and business events. For those seeking a luxury living experience in one of Muscat s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group s legendary service, world-class amenities, and sweeping sea or mountain views.</p><p>Responsibilities</p><ul><li>Support the day-to-day management of the assigned Food &amp; Beverage operation, ensuring efficient and smooth service while consistently maintaining Mandarin Oriental standards.</li><li>Ensure team members have excellent knowledge of food and beverage offerings and can confidently communicate this knowledge to guests.</li><li>Ensure colleagues report for and complete their shifts according to scheduled working hours.</li><li>Assist in managing staffing levels, colleague performance, and operational requirements in line with business needs and budgeted targets.</li><li>Ensure tables, service stations, and operational areas are correctly arranged, prepared, and maintained.</li><li>Ensure all colleagues are familiar with correct billing and payment procedures.</li><li>Ensure equipment is maintained in good working condition and colleagues are appropriately trained in its correct use.</li><li>Conduct daily briefings and participate in relevant operational and departmental meetings.</li><li>Attend and actively participate in training sessions organized by Mandarin Oriental.</li><li>Ensure current training materials, operational updates, and service standards are communicated to relevant colleagues.</li><li>Ensure VIP guests and special requests are handled according to Mandarin Oriental standards.</li><li>Monitor the quality and presentation of food and beverages and ensure standards are clearly communicated to the team.</li><li>Conduct and attend relevant meetings in the absence of the Restaurant Manager when required.</li><li>Support the efficient and profitable operation of the assigned Food &amp; Beverage area while maintaining the highest standards of food, beverage, service, health and safety, and guest satisfaction.</li><li>Communicate operational performance, challenges, and opportunities to the Restaurant Manager and relevant senior management.</li><li>Assist in developing and executing plans to support sales, profitability, colleague engagement, and team development.</li><li>Ensure colleagues actively contribute to reducing operational losses, controlling costs, and maximizing profitability wherever possible.</li><li>Supervise Food &amp; Beverage service by directing, supporting, and guiding colleagues throughout the operation.</li><li>Ensure adequate staffing levels during each shift and promptly communicate any shortages or operational concerns to the appropriate manager.</li><li>Identify training and development needs within the team and provide coaching and on-the-job support.</li><li>Monitor colleague performance objectively and provide appropriate feedback, coaching, and development support.</li><li>Lead by example and promote Mandarin Oriental s philosophy, culture, Guiding Principles, and Legendary Quality Experiences.</li><li>Ensure guest preferences are recognized, recorded where appropriate, and consistently delivered by the team.</li><li>Ensure relevant supervisors and colleagues are appropriately trained in reservation procedures.</li><li>Ensure greeting, seating, order-taking, and overall service delivery are performed according to Mandarin Oriental standards.</li><li>Understand and communicate relevant upselling strategies to the team.</li><li>Ensure food and beverages are presented and served according to Mandarin Oriental standards.</li><li>Monitor guest satisfaction and proactively identify opportunities to enhance the guest experience.</li><li>Ensure colleagues are confident in handling special requests, dietary requirements, and VIP guests.</li><li>Handle guest feedback and complaints professionally and according to Mandarin Oriental standards, escalating matters to the Restaurant Manager where appropriate.</li><li>Build positive guest relationships and actively seek feedback to continuously improve service delivery.</li><li>Ensure hotel grooming, appearance, and hygiene standards are consistently maintained by all colleagues.</li><li>Ensure the assigned Food &amp; Beverage environment is maintained according to Mandarin Oriental standards.</li><li>Foster positive colleague relations, teamwork, and effective communication within the team and across departments.</li><li>Support a culture of accountability, collaboration, respect, and continuous improvement.</li><li>Perform additional duties and special projects as assigned by the Restaurant Manager or Food &amp; Beverage leadership.</li></ul><p>Health, Safety &amp; Compliance</p><ul><li>Be aware of and comply with safe working practices and all applicable FLHSS requirements, including awareness of specific workplace hazards.</li><li>Comply with local regulations and relevant food hygiene standards.</li><li>Ensure HACCP and Safe &amp; Sound procedures are consistently followed.</li><li>Wear appropriate protective clothing or equipment provided or recommended by the hotel when required.</li><li>Report defects relating to the building, equipment, or facilities according to hotel procedures.</li><li>Ensure accidents involving colleagues, guests, or visitors are promptly reported according to hotel procedures.</li><li>Attend all required fire, health, safety, food hygiene, and statutory training.</li><li>Be fully familiar with the hotel s fire safety plans and emergency procedures.</li><li>Ensure colleagues follow applicable Safe &amp; Sound, health and safety, and HACCP procedures.</li><li>Attend any additional training considered appropriate by the Head of Department.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in Food &amp; Beverage operations within a luxury hotel or high-end hospitality environment.</li><li>Previous supervisory or assistant management experience is preferred.</li><li>Strong knowledge of luxury Food &amp; Beverage service standards.</li><li>Excellent guest service and interpersonal skills.</li><li>Strong leadership, coaching, and team-management capabilities.</li><li>Ability to remain calm and professional in a fast-paced operational environment.</li><li>Strong organizational and problem-solving skills.</li><li>Ability to multitask, prioritize effectively, and make sound operational decisions.</li><li>Commercial awareness with an understanding of cost control, revenue generation, and upselling.</li><li>Strong attention to detail and commitment to quality.</li><li>Excellent verbal and written communication skills in English; additional languages are an advantage.</li><li>Good knowledge of food hygiene, HACCP, and health and safety requirements.</li><li>Confident, well-groomed, professional, warm, and approachable.</li><li>Demonstrates integrity, initiative, accountability, and a strong team spirit.</li></ul><p>Our commitment to you</p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li></ul><p>We re Fans. Are you?</p>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Day-to-Day Operations</strong> </p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p> <p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> </p> <p> <strong>Leading Food and Beverage Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Ensures and maintains the productivity level of employees.</p> <p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p> <p> Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p> <p> Ensures compliance with all applicable laws and regulations.</p> <p> Ensures compliance with food handling and sanitation standards.</p> <p> Ensures staff understands local, state and Federal liquor laws.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Establishes guidelines so employees understand expectations and parameters.</p> <p> Monitors alcohol beverage service in compliance with local laws.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p> <p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p> <p> Handles guest problems and complaints.</p> <p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p> <p> Ensures corrective action is taken to continuously improve service results.</p> <p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p> <p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p> <p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p> <p> Ensures employees receive on-going training to understand guest expectations.</p> <p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Strives to improve service performance.</p> <p> Ensures recognition is taking place across areas of responsibility.</p> <p> </p> <p> <strong>Additional Responsibilities</strong> </p> <p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Assists servers and hosts on the floor during meal periods and high demand times.</p> <p> Recognizes good quality products and presentations.</p> <p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p> <p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p></div>

<p>We are looking for an experienced Restaurant Manager with strong GCC experience to oversee daily cafe operations, team management, customer service, and sales performance. The ideal candidate should have proven experience in reputed cafes/restaurants, strong leadership and communication skills, and a solid understanding of GCC hospitality standards. Key Requirements: Excellent customer service and problem-solving abilities. Experience in inventory control, cost management, and achieving sales targets. Good knowledge of food safety, hygiene, and hospitality standards. Candidates with relevant cafe/restaurant in GCC experience preferred. 2-3+ years of restaurant/cafe management experience, preferably in the GCC. Strong team leadership, staff scheduling, and operational management skills. We are looking for an experienced Restaurant Supervisor with GCC experience to oversee daily cafe operations and ensure excellent customer service. The ideal candidate should have strong knowledge of restaurant operations, staff supervision, inventory control, hygiene standards, and cash handling. Key Requirements: 2-3 years of restaurant/cafe supervisory experience, preferably in the GCC. Strong leadership and team-management skills. Good knowledge of food safety, hygiene, and service standards. Ability to handle customer complaints and resolve operational issues. Good communication and interpersonal skills. Experience in reputed cafes, restaurants, or hospitality brands preferred. Available to work flexible shifts, including weekends and public holidays.</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent customer service and problem-solving abilities. Experience in inventory control, cost management, and achieving sales targets. Good knowledge of food safety, hygiene, and hospitality standards. Candidates with relevant cafe/restaurant in GCC experience preferred. 2-3+ years of restaurant/cafe management experience, preferably in the GCC. Strong team leadership, staff scheduling, and operational management skills. 2-3 years of restaurant/cafe supervisory experience, preferably in the GCC. Strong leadership and team-management skills. Good knowledge of food safety, hygiene, and service standards. Ability to handle customer complaints and resolve operational issues. Good communication and interpersonal skills. Experience in reputed cafes, restaurants, or hospitality brands preferred. Available to work flexible shifts, including weekends and public holidays.</p>

<p><h4>Position summary</h4> <p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><b>Position Title: S</b>DSS Welders CUM Mechanical Technicians</p><p><br></p><p>&nbsp; - Qualification: Diploma / ITI in relevant discipline</p><p>&nbsp; - Experience: 4–6 years</p><p>&nbsp; - Duty: 10 hours/day | 6 days/week</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<br>Location : Oman / Kuwait<br>Role Overview:<br> Report to Cluster Head/GM<br> Manages a Sales Team<br> Meet Business Targets<br> Operations Management<br> Manage Travel Partners<br> <br> <p><b>Role: Tour Manager</b></p><p>Industry Type: Recruitment / Staffing</p><p>Department: Food, Beverage &amp; Hospitality</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Tourism Services</p><p>Education</p><p>UG: Any Graduate</p>

<p>Role Overview We are seeking a highly driven, strategic, and dynamic Director of Sales and Marketing to join our team at The Chedi Muscat. As part of our team in The Chedi Muscat, you'll work in an ONSITE environment and be responsible for developing and implementing the annual leisure sales strategy in line with our commercial objectives. This role is ideal for an experienced sales leader who thrives on identifying new business opportunities within international leisure markets, negotiating commercial agreements, building premium partnerships, and driving revenue growth for a luxury hotel brand.</p><h4>Responsibilities</h4><ul><li>Design and execute the hotel's leisure sales strategy in alignment with overall commercial goals.</li><li>Penetrate international and regional leisure markets, focusing on key luxury travel segments including FIT, leisure groups, and premium holiday travellers.</li><li>Establish and maintain strong relationships with international tour operators, travel agencies, luxury advisors, and major wholesalers.</li><li>Identify, develop, and negotiate commercial agreements with new business partners to increase leisure room production.</li><li>Formulate strategic partnerships with luxury travel networks and destination management companies.</li><li>Conduct regular sales visits, client meetings, roadshows, and represent the hotel at international travel exhibitions and trade events.</li><li>Develop and implement market-specific sales action plans for key source markets such as Europe, GCC, UK, Germany, France, Switzerland, Italy, and emerging regions.</li><li>Monitor competitor activities, identify new business and distribution opportunities, and ensure the hotel s competitive market positioning.</li><li>Collaborate closely with Revenue Management to drive room revenue, optimize pricing strategies, and enhance business mix.</li><li>Lead, mentor, and develop the Leisure Sales team, establishing clear KPIs and supporting professional growth and succession planning.</li><li>Work alongside the Marketing team to create targeted campaigns and promotional offers that attract high-value leisure travelers.</li><li>Coordinate with digital marketing for increasing direct bookings and leveraging online distribution channels.</li><li>Organize familiarization trips and site inspections for key travel trade partners.</li><li>Analyze production reports, prepare monthly performance reports, and recommend corrective actions as required.</li><li>Support the preparation, monitoring, and achievement of the annual sales and marketing budget.</li></ul><h4>Must have requirements</h4><ul><li>Demonstrated expertise in designing and executing leisure sales strategies for a luxury hotel or resort.</li><li>Proven track record in business development and luxury leisure market penetration, especially with international markets.</li><li>Strong portfolio and established network with international tour operators, travel agents, and luxury travel advisors.</li><li>Exceptional negotiation skills with experience in structuring commercial contracts and agreements.</li><li>Strategic thinker with deep knowledge of leisure segment trends, international travel distribution, and premium customer acquisition.</li><li>Experience working with luxury travel networks and destination management companies.</li><li>Strong leadership and team development experience, with a proven ability to manage and motivate high-performing sales teams.</li><li>Excellent communication, presentation, and relationship-building skills.</li><li>Ability to work onsite at The Chedi Muscat with frequent international travel as required.</li></ul><h4>Nice to have requirements</h4><ul><li>Proven achievement of leisure room revenue targets consistent with or above the approved budget.</li><li>Demonstrated growth of leisure room nights and improved market share year on year.</li><li>Success in achieving targeted leisure average daily rate (ADR) and positive impact on RevPAR.</li><li>Track record of developing new business and productive accounts within the luxury leisure segment.</li><li>Experience driving revenue contribution from targeted international source markets.</li><li>Strong record in building long-term partnerships that yield consistent and profitable results.</li><li>Evidence of increasing direct leisure bookings through digital channels and official websites.</li><li>High account retention rates and relationship management skills with key leisure clients.</li><li>Achievement records in sales activity metrics calls, visits, trade shows, and events.</li><li>Consistent performance in meeting or exceeding approved sales and marketing budgets.</li></ul><h4>Perks and Benefits</h4><ul><li>Competitive salary and performance-related bonus.</li><li>Opportunity to work with an iconic luxury brand and a dynamic team.</li><li>Comprehensive health and wellness benefits.</li><li>Continuous professional development and career advancement opportunities.</li><li>Employee discounts across the hotel's outlets and partner establishments.</li><li>International travel opportunities for business development and market networking.</li><li>Supportive workplace culture focused on innovation and excellence.</li></ul><p>Apply for this job</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Demonstrated expertise in designing and executing leisure sales strategies for a luxury hotel or resort.</li><li>Proven track record in business development and luxury leisure market penetration, especially with international markets.</li><li>Strong portfolio and established network with international tour operators, travel agents, and luxury travel advisors.</li><li>Exceptional negotiation skills with experience in structuring commercial contracts and agreements.</li><li>Strategic thinker with deep knowledge of leisure segment trends, international travel distribution, and premium customer acquisition.</li><li>Experience working with luxury travel networks and destination management companies.</li><li>Strong leadership and team development experience, with a proven ability to manage and motivate high-performing sales teams.</li><li>Excellent communication, presentation, and relationship-building skills.</li><li>Ability to work onsite at The Chedi Muscat with frequent international travel as required.</li></ul>

<p><h4>Job summary</h4> <p>Responsible for all front office functions and staff. Areas of responsibility include bell staff, switchboard operations, guest services/front desk and retail/gift shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in hotel and restaurant management,</p><p></p>