UI developer Jobs - Dhohar Oman

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To provide comprehensive IT support in Salalah and surrounding grid stations by ensuring the availability, reliability, and performance of systems, network, hardware, and software, while upholding IT policies, security standards (ISO 27001), and exceptional customer service. Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within IT. Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must also be customer-oriented and patient to deal with difficult users. This role requires proactive actions to anticipate and explore creative solutions for improved user experience. The Help Desk main role will entail remote troubleshooting, speaking with end users over the phone, occasionally supporting users onsite, escalating issues, updating tickets, maintaining documentation, and assisting our Network Administrators and Senior IT Engineers with their client work.</p><p>Provide first and second-level IT support to users and ensure timely resolution of incidents and service requests. Manage and monitor incidents, service requests, and changes through the approved IT Service Management (ITSM) platform. Install, configure, maintain, and support end-user devices, operating systems, software applications, and peripheral equipment. Troubleshoot and resolve hardware, software, network, and system-related issues to ensure business continuity. Perform routine maintenance, system updates, patch management, and health checks to ensure reliable IT operations. Support the administration of user accounts, access rights, and Microsoft 365 services in accordance with approved policies and procedures. Act as the primary IT focal point for Salalah regional offices, grid stations, and associated facilities. Provide onsite support to regional offices and grid stations and support other regions when required. Support the implementation, deployment, and maintenance of IT infrastructure, systems, and technology solutions within the region. Maintain accurate records of IT assets and ensure compliance with asset lifecycle management processes. Coordinate with vendors, contractors, and service providers to support operational and project-related activities. Ensure compliance with OETC ICT policies, standards, procedures, and information security requirements. Support cybersecurity initiatives, vulnerability remediation activities, and ISO/IEC 27001 compliance requirements. Participate in business continuity and disaster recovery activities, including testing and service restoration exercises. Prepare and maintain technical documentation, operational reports, and knowledge-base articles. Contribute to IT projects, technology initiatives, technical evaluations, and continuous improvement activities. Promote excellent customer service and maintain effective working relationships with users and stakeholders. Maintain required technical and HSE certifications and comply with safety requirements for accessing operational sites and grid stations. Travel to OETC locations across Oman as required to support operational, maintenance, and project activities. Perform any other duties assigned by management in support of ICT operations and organizational objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications: Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or a related field. Professional Experience: Minimum of 3 5 years of experience in IT support, service desk operations.</p><p></p></section>

<p>Responsibilities Strategic Contribution Translate the approved South Cluster business plan, destination strategy and development priorities into an integrated portfolio delivery plan for Janaen Salalah, Khor Rori and other assigned projects. Act as the single accountable owner for the South portfolio across the full development life cycle, ensuring alignment of scope, cost, schedule, quality, HSE and commercial outcomes. Sponsor projects and phase releases through the applicable G0-G6 stage-gates within delegated authority, ensuring that required evidence, business cases and recommendations are robust and timely. Maintain a strong understanding of real-estate, tourism, hospitality and residential market dynamics relevant to the South portfolio and use market evidence to inform development and monetization decisions. Leadership Lead, build and develop the South Cluster delivery team, including project managers, PMO/project controls, commercial and handover resources and other assigned personnel. Set clear accountabilities, objectives and performance expectations for the cluster team and create a culture of ownership, transparent reporting, collaboration and delivery discipline. Develop Omani project leadership capability through coaching, knowledge transfer, succession planning and meaningful delegation. Organization Structure Establish and operate the approved cluster delivery blueprint, with appropriate project leadership for each asset and effective coordination with embedded or centrally deployed design and technical resources. Review portfolio resourcing requirements and recommend the optimum mix of internal resources, consultants, project managers and contractors to support efficient delivery. Budgets and Plans Own and manage approved portfolio and phase budgets, cash-flow forecasts, schedules, resource plans and delivery priorities, ensuring timely corrective action where material variances arise. Ensure portfolio financial and schedule performance is accurately forecast, monitored and reported to the Chief Development Officer and relevant governance forums. Policies, Systems, Processes &amp; Procedures Ensure consistent application of OMRAN policies, the stage-gate framework, Delegation of Authority, project controls, procurement requirements and all applicable statutory and regulatory requirements across the South Cluster. Drive disciplined reporting, risk management, change control, lessons learned and continuous improvement across the portfolio. Operational Lead delivery of the South portfolio across all active phases, with overall accountability for scope, schedule, cost, quality, HSE, risk, procurement, approvals and handover. Run the standard cluster delivery model, including project management by asset, cluster PMO/project controls, commercial and handover activities, stakeholder approvals and effective integration of central design and technical authorities. Ensure projects are delivered to Design &amp; Master Planning standards, Technical Services specifications and approved land-use/GFA parameters, including effective coordination of secondary infrastructure and utility interfaces with centrally delivered trunk infrastructure. Oversee procurement and contracting activities with Capital Procurement &amp; Contracts and the relevant Tender Committee, ensuring appropriate tender strategies, contract administration, claims avoidance and disciplined variation control. Manage the performance of project managers, consultants, designers, cost consultants and contractors, ensuring timely decisions, effective issue resolution and accountability for agreed deliverables. Provide strong commercial oversight of the portfolio, including cost management, contract administration, claims, variations, cash flow and forecast final cost, escalating material exposures in a timely manner. With Sales &amp; Leasing, shape residential villa and plot products based on market evidence, support off-plan launches and escrow compliance, ensure agreed pre-sales thresholds are achieved before construction release where applicable, and oversee customer handover. Enforce OMRAN HSE standards across all sites and ensure appropriate management of environmental, coastal, archaeological and heritage constraints, particularly at Khor Rori and other sensitive locations. Represent OMRAN with Dhofar Municipality, relevant ministries, utility providers, local authorities and the community, building effective relationships and securing the approvals and local support required for delivery. Oversee testing, commissioning, snagging, practical completion and customer/asset handover, including transfer of common areas and estate obligations to the relevant Asset Management or community-management arrangements. Coordinate with Destinations Management and other relevant functions on destination experience requirements and seasonal programming, including Khareef-related requirements where applicable. Drive Omanisation and in-country value through recruitment, capability development, contracting and supply-chain decisions across the South Cluster. Provide accurate, transparent and timely portfolio reporting, decision papers and recommendations to the Chief Development Officer and relevant management and governance committees. Key Performance Indicators Portfolio cost and schedule variance against approved business plans and phase budgets. Achievement of approved project milestones, G0-G6 stage-gates and central-function SLA requirements. HSE performance, including LTIFR and zero major safety, environmental or heritage incidents. Effective management of portfolio risks, claims, variations and forecast final cost. Timely achievement of design, technical, statutory, authority and utility approvals. Residential pre-sales thresholds, absorption pace and launch readiness achieved in accordance with approved plans, where applicable. Handover quality, including defects, close-out performance and customer satisfaction. Achievement of approved commercial and financial outcomes, including phase monetization and contribution toward infrastructure investment recovery. Consultant, contractor and project-team performance against agreed deliverables and service levels. Achievement of Omanisation, Omani talent-development and ICV targets across the cluster. Authorities Operates within the Company's Delegation of Authority and approved phase budgets, with decision-making authority across the South Cluster portfolio within delegated limits. Material changes to land use, GFA, scope, phasing, budget or other matters beyond delegated thresholds are referred to the Chief Development Officer and the appropriate governance authority. The General Manager is accountable for planning to central design and technical approval SLAs and escalating material delays through the Development PMO.</p><p><strong>Desired Candidate Profile</strong></p><p>Education &amp; Experience Bachelor's degree in Engineering, Construction Management, Architecture, Quantity Surveying, Real Estate or a related discipline; PMP, chartered status or equivalent professional qualification is an advantage. A minimum of 15 years of relevant real-estate, destination or development-delivery experience, including at least 5 years leading multi-project portfolios at Project Director, Development Director or General Manager level. Proven track record of delivering a master-planned community, resort or mixed-use destination through multiple phases, preferably including residential build-to-sell components. Strong experience in residential development, including off-plan sales, escrow requirements, phased construction and customer handover. Extensive experience managing consultants and contractors, with strong commercial knowledge of cost management, contracts, claims and variation control. Experience operating in stage-gated, PMO-driven and matrix delivery environments with central design and technical authorities. Proven government and community stakeholder-management experience; familiarity with Dhofar or southern Oman is a distinct advantage. Strong HSE leadership and demonstrated sensitivity to environmental, coastal, archaeological and heritage constraints. Arabic is strongly preferred given the local stakeholder environment. Key Skills &amp; Competencies Functional Portfolio and multi-project development leadership across the full development life cycle. Strong commercial, financial and cost-management capability, including budget control, contracts, claims and variations. Ability to interpret and challenge business cases, project financials, cash flows and key development indicators. Strong project controls, programming, risk, issue and change-management capability. Sound understanding of master planning, design management, infrastructure, utilities, construction, commissioning and handover. Strong understanding of stage-gate governance, delegated authority and matrix delivery structures. Ability to lead multidisciplinary teams and manage complex stakeholder interfaces across multiple concurrent projects. Behavioral Visible and decisive leadership with strong accountability for delivery outcomes. Excellent communication, stakeholder-management, influencing and negotiation skills. Commercially sharp, calm under multi-site pressure and able to make balanced decisions with incomplete information. High standards of integrity, transparency and accuracy in reporting. Key Relationships Internal Chief Development Officer. South Cluster project managers, PMO/project controls, commercial, handover and other cluster resources. Design &amp; Master Planning and Technical Services. Capital Procurement &amp; Contracts, Finance, Legal/GRC and HSE. Sales &amp; Leasing, Asset Management, Destinations Management and other relevant OMRAN functions. External Dhofar Municipality, relevant ministries, utility providers and other government authorities. Project management consultants, designers, engineers, cost consultants, contractors and specialist advisers. Customers, investors, community representatives and other project stakeholders, as applicable.</p>